DriveTime Reviews

Wonderful service. Darrell ** completely took the stress out of car buying for me. He was able to help me with my financial situation and put me in a car that fit my lifestyle and was safe for my kids. From now on I will only be buying from DriveTime.

Everyone there was very helpful from the moment we walk in the door.

Yesterday was my very first time purchasing a vehicle through a dealership. And I have to say, it was a whole lot easier than I had imagined it would be. This was all due to Jackson **. He was completely professional and exceedingly friendly. I wouldn't want to deal with anyone else if I get to go through this process again.

Lorenzo and the staff at the Beechmont Ohio location were very helpful in helping me get the car that I wanted. I also liked the pre-purchase inspection to make sure everything on the car worked right. I would highly recommend this location to all of my family and friends for their future vehicle purchases. I must say it was a little harder to decide what I wanted because the lot was full of nice vehicles. I am completely satisfied with the purchase I made and will definitely contact Lorenzo again for my next purchase. Thanks.

Great customer service. I enjoyed my day at DriveTime.

Great experience. Salesperson were very professionals and courteous. Would recommend to all friends, family, and associates.

This DriveTime is the best place to buy a used car that I have ever dealt with. The young men who helped us through the process of choosing a vehicle and who helped us choose a vehicle were extremely kind through. The 30-day warranty on any and all parts is amazing and takes the anxiety and worry out of used car buying. I am a lifetime customer! I'll use this DriveTime for all used vehicles!

I got a car from DriveTime yesterday. I test drove it and noticed it needed a wheel alignment and I informed the salesman, Darius of that. He said someone would check it out. He later came back and told me that whomever "checked it out" only put air in the tires and said that may have been the problem. I drove the car home and still noticed the problem so I called DriveTime and told them. But they said it probably wouldn't be covered under the warranty and connected me to the warranty dept. who told me the same thing. I know that there are risk with getting a used car and I do like the car. But I am really having second thoughts about getting this car because I feel like because I just got this car YESTERDAY, I shouldn't have to pay for an alignment.

My experience was very good.

I was very grateful for the wonderful service I was given when I was at the Petersburg location. I was treated like family upon arrival. Everyone was very pleasant and welcoming - which for me, is important. I will definitely recommend someone, so they can experience the same treatment I was given. They will definitely get my business again in the future. Thanks JT, you were great!!!

The sales rep was very nice, seems to know what she was doing, very helpful, knew a lot about the cars that was shown to my son and I. Her presentation was great. We were both very happy and yes I would strongly recommend others to DriveTime especially Ericka **.

Had a great experience at DriveTime. It was easy and the staff made everything go as smooth as it could have possibly gone. Would definitely buy from them again.

Roddy was a good salesman and the process was quick and easy because we both kept our words at the end of the day. I would recommend this dealer and salesman. Awesome job. Kids and I are happy and God bless.

I always thought the process of buying a car was scary, and I was very intimidated. But when I went into Drivetime everyone was very friendly and I felt like I knew what I was doing. The process was very simple and everything was explained thoroughly to me. I would 110% recommend Drivetime to anyone I know and if I ever plan on buying another car, I'll come back.

I had a great experience at Drivetime. The workers were great and did everything to get me the best value for my budget. I would totally recommend!

I appreciate the help with keeping me on the road and helping me to improve my credit rating.

Reggie at the Greystone Columbia location went well above and beyond to get the deal done. Kudos to him and his team! Would definitely recommend anyone to go see him! Give that man a raise!

Dee (sales), and Bernard (underwriting) must be recognized for going above and beyond at the Morse Rd location. They did everything possible to get me the vehicle I wanted, and that's exactly what they did!! They were helpful, cheerful, patient, and creative. I was even offered transportation to another city by these gentlemen to obtain a signature. They made me feel confident and comfortable with my purchase and provided all important details of the car. They got me a low down payment and low monthly payments. They went out of their way to help me get the items required for my purchase. I was referred to DriveTime by a friend and I will also refer friends to them. This was easily my best car buying experience. I enjoyed all the time I spent at DriveTime. I was well taken care of and made two new friends!!!

My experience at DriveTime was top of the line. You couldn't be any more happier with DriveTime. No pressure and customer satisfaction guarantee. Go see Alex at DriveTime. He is there with you every step of the way in finding your dream car. Thank you DriveTime for getting me back on the road.

To whom it may concern, my experience and DriveTime was okay but it took over three and a half hours to get the paperwork done for us to take the vehicle home. That would be one thing to work on in the future. Other than that I gave you 10 stars out of 0.

Brenda, Andee and Sal were awesome to work with. Though the whole thing took almost 3 hours (not 15 minutes as originally stated) it was fun and easy and I love my car! Thank you so much.

I can appreciate the quick turnaround time it took to get me into a vehicle. Now this was a great experience. I would have to say it is 5 stars. The only reason I gave a rating of a 3 is because of the young lady that handled the title. Sadly, an encounter with one bad apple will spoil the show. Otherwise, excellent experience and I would do it all over again.

I had a wonderful experience with everything. Sabrina was wonderful to work with. We love the new car. Thank you for making everything go so smooth Sabrina.

My experience with DriveTime and the employees was phenomenal! Tashaka ** was very pleasant and a blessing to work with. Lance ** was also extremely pleasant and always had a smile on his face. I have already referred a friend to you.

Me and wife had tried everywhere but couldn't get anywhere. We tried DriveTime last and lo and behold they was able to get us into a nice low mileage '09 Ford Fusion. Great add-ons like GPS and 5yr warranty. Thank you again DriveTime.

I had the best experience at DriveTime. Evan ** was a very pleasant salesman. He was very patient with me looking at cars. When we finally found one he went to pick it up at another location. He explained about the warranties and how much my monthly payments would be. I was in good hands and I would refer people to this location of DriveTime.

My overall experience was really great. Ms. Cynthia was extremely professional and polite thru the whole process from beginning to end. I'll be glad to recommend anyone to DriveTime.

When I requested a car from another dealership, twice the car was not suitable. The first car had a large crack in the trunk lid. The second vehicle was not what was listed in the description online. The vehicle was listed as a 4x4 and when it got here we noticed that it was not a 4x4. This was very disappointing! We considered taking our business elsewhere but the manager was able to make up for this discrepancy and was very willing to try everything he could to keep our business. I was pleased with his attempts.

I just bought my car through DriveTime and it was absolutely hassle free. Marcin and Octavio helped me through the process. And after buying the car, whenever I have any questions, they would entertain my calls and help me with everything. They were very patient and considerate. I would recommend DriveTime to friends and family.

It was a great experience. Paul was very patient and was willing to show us what we asked for to make sure we were happy. Derek also explained the contract slowly and easily. I would get another with you guys if I could. Thank you for making this experience a better one!

I love Drivetime. They were nice and friendly. Mrs. ** was my sales rep. She was great, she explained everything, she was friendly and so was her boss. I left very happy. The payment are great and affordable. Thanks Drivetime.

The staff were all very nice and the purchase process was easy. I had to wait at least an hour to actually talk to someone when I came to look for a car. After that everything else was great.

The whole experience was perfect. I am extremely thankful for my salesperson Jermaine. He truly streamlined the experience for me.

Our experience was amazing from start to finish. We did not feel pressured like at most dealerships. Darrius and the rest of your team made us feel very comfortable with our decision. We love our new car.

Extremely knowledgeable!! We will return in the future for our car needs! We purchased a 2008 Mercedes and I couldn't be happier!!

My car buying experience was a first time experience that was actually pretty great. Although I spent 5-6 hrs at the dealership, it did not seem like it due to the fact my car salesman, Victor **, made it a very enjoyable experience.

Paul was very enthusiastic and helpful. His attitude kept my attention and just a wonderful car salesman. Thank you again.

I had a great experience with DriveTime. The salesman was very helpful and knowledgeable about the vehicle I was interested in. I am very happy with my purchase.

Christopher and Anthony made my experience painless. These guys made me feel no pressure and they are truly here for the customer.

I give DriveTime 5 stars in placing in my new car and making me feel secure about the decisions I made. Thanks DriveTime.

I was very pleased with the sales/service process. I was treated with both respect and courtesy, and was asked instead of told, what I was looking for, and in what price range... Vehicle was clean, and ready for a test drive. Financing was a little lengthy, but overall, the process was great... Will recommend to anyone looking for a good pre-owned vehicle, without a hassle.

Everyone was so helpful and so nice. Made the car buying experience very easy. I'd definitely recommend DriveTime and would buy from them again.

Bill and Tony just sold a car to us yesterday... What an amazing place to deal with... Everyone there was great and there for you.

I was definitely happy with the customer service I received from my sales person, Kajeva. I have recommended and will continue to recommend my family and friends to DriveTime. Thank you so much for making a BIG dream come true.

My sales transition was successful, smooth going & was at ease.

My experience at DriveTime was remarkable. From the time I walked through the door until I said yes was out of sight. They were straight forward - nothing hidden. Customer service was excellent. Thank you Bobby, Brandon, Charles aka Chuck, and Reuben from Raleigh NC.

My encounter at the DriveTime on Vine Street it was very good except it took a little longer than what was expected. The vehicle I've got it has small problems. They seem to be interested but then tell me I have to take it to the warranty company or they would have to replace the vehicle but they would have to find one or I would have to choose a new vehicle and none had the requirements that I want it so I somewhat feel like I have to just take what I have which I don't think it's a good thing with the money that I have to pay but the people was kind. They acted interested but no matter was resolved.

Spent most of the day (all day) at the car lot. Didn't like that, but all associates were great which made car buying at this location allsome. And at the end of the day I drove off the lot with a great car. Thanks so much.

Antoine ** in Laurel was awesome! Would go back there again as long as he is the salesman. After we chose our SUV it was a pretty fast process... Although the sales management was not aware that the vehicle we chose was not yet inspected and after waiting an hour and a half to leave with our new car we were told that it would be another day which in turn took 2 days to have items done to the car! Overall we are happy with the service we had, just suggest that the management took a better look at the sale before we had to wait a few extra days. Wanye the general manager was great and again Antoine ** was the reason for this sale!!! Thanks again.

My salesperson Bardon was the best salesperson that I have encounter. It was a real good day with them. Thanks a lot.

My purchase experience was exceptional. My sales advisor Damien was extremely helpful and professional. Knowing how stressful the car buying experience can be he was funny and kept things light-hearted as well. Also Frederick was nice to work with as well. I will happily refer friends and family to Drivetime on Warrensville Center Road. I'm happy with the car selection and the car I purchased. Thanks.

Very good experience. Great people all around.

I applied online and was very worried that we wouldn't get approved, but we did and I sent my husband to check it out before I went because I didn't want to get my hopes up and they say no! But it went really smoothed and the car we picked out for our daughter is great. Our daughter was in a really bad accident back in Feb and we were told we were very lucky to have her still. The accident was not her fault but we were dealing with so much with insurance companies and my daughter's injuries. That DriveTime made it so easy and smooth going to a new car for her. I wish we had went there before.

Darius at the Montgomery, AL location was amazing. His customer service and help was OUTSTANDING and the best service I have had in a LONG time!!! I would have taken my business somewhere else if it was not for his customer service skills. Please thank him again for us!!

This was my first experience with DriveTime. The staff was very friendly and helpful. They have options for warranties which seem to be reasonable. I was very happy with the car and price I received. I am hoping it will be a supercar. I have never had such a positive car buying experience. As expected interest rates are higher but they have a program which will help you reduce the interest rate. I was not looked down on for some past credit issue which were outside of my control. They were upfront about options and financing. Thanks DriveTime for giving me the opportunity to drive a nice car and rebuild my credit.

My husband & I were very well taken care from the first time we walked in just looking, to the time we walked off the lot a week later with our new SUV. Destiny, Alison, Jamaica & Miguel were extremely helpful & friendly. Very happy customers!

They helped me with any questions I had and got me into a car quick when I really needed a car.

My experience with Drivetime was very pleasant from the time I walked into the door. Everyone was friendly, they made sure I was comfortable while waiting for paperwork to be completed. The general manager came over and introduced himself. The best part is I DID not need a large down payment.

My experience at DriveTime in Las Vegas was great. As I walked in the door I was immediately greeted by a young lady named Erica. She was super friendly and took care of all my needs. Ivan and Krit were straight to the point and very clear and understandable. Thank you and keep up good work.

Great customer service in the hail and the rain.

Got the help I needed to get in a new car. Shawn at DriveTime in Tulsa was Great!!! And so was the other staff. You know Shawn we spent most of the day together so that makes us homies now, lol.

Everyone was super helpful and made the whole process quick and stress free.

They didn't wanted to help me lower the payments down. I needed more down within 5 months more. They were putting too much pressure on me.

When one goes through the troubles of life, it's hard to find a lending hand that helps you progress and see things in a better light. My experience with DriveTime was painless, easy and life changing all at once. I received a top of the line vehicle with options to boot, but best of all: Quality, comfort, clean and an overall score of 10 in my book. I'm thankful for all the aid and I will refer anyone I know to get a car from DriveTime.

Everything went great. Nothing to complain about here.

Jenny from the Tucson office was outstanding and helpful with the purchase of my new car!

Everyone from DriveTime was great. Very friendly. Found my dream car and was able to drive it off the lot the same day. My salesman Felix was absolutely amazing. Have been telling people about DriveTime all day. Best dealership experience I have ever had.

My dealer's name was Vincent **, and he was remarkable in helping me find the perfect car.

I am very happy with my experience through DriveTime and would highly recommend them to anyone in need of a vehicle. Thank you, Crystal.

I found DriveTime to be a great place to purchase my car. The salesman was pleasant, helpful, knowledgeable, and best of all, not pushy!

We were under a time crunch and a budget. With all that they worked with us through it all. We drove off the lot with a 2014 model car. We fell in love and are grateful for all the hard work the whole team put in. They blew my husband and I minds. It was an amazing experience. We loved every moment with them. Windy, and Kijuan at Judson DriveTime are over the top and beyond helpful. They really wanted us to have the car that best suit us. It was a long process, but by the end of the day it was all worth it! So worth it!! Thank you so much.

The guys at DriveTime were very helpful and took their time letting me pick out the right car for me. I would recommend DriveTime to anyone looking for a car or truck. Thanks for a very nice car buying experience.

The entire encounter was very pleasant. I very much appreciated the knowledgeable staff members and was very satisfied with my purchase. The office was very inviting and professional. It was very "down to earth", for lack of a better term. My favorite part was how the staff was attentive to my "time crunch". I am going to recommend DriveTime to everyone with serious interest in purchasing a vehicle. Awesome people, amazing experience. Overall a wonderful place to do business. Thank you for your time and effort. Thank you for getting me in a new car.

On our first visit to DriveTime to figure out how the process worked and to finish the approval (which was hard to get elsewhere). Our customer service representative was extremely nice and patient. She never tried to rush us or pressure us into a specific vehicle. They checked their inventory in the whole region to make sure I was satisfied with the car I picked. We came back a few days later to sign all of the paperwork and to pick up the car. It was quite busy when we came back during the week so the process took much longer than anticipated. I did appreciate getting a full tank of gas in the car but was disappointed that the car was not washed on the outside or vacuumed on the inside. Maybe my standards were set too high. Overall very pleased with my experience.

I have read the glowing reviews about how easy it was to purchase a car through Drive Time. I was one of those happy people, 3 years ago. Now, I wish I had never made that purchase. I owe $12000 on a car worth $5000. I am paying 22% interest, and my income has changed dramatically. I am on bi weekly payments which no longer works for me. I am paying $7.87 daily in interest! I have tried to modify my plan to a once monthly payment, since now I am on Social Security and only paid once a month, and they said NO!

My experience at DriveTime was great. The staff was very friendly and I enjoyed the atmosphere there.

Cynthia and Casey at DriveTime in San Antonio, Texas on SW Military were very helpful and attentive. I had a great experience and would recommend this location to my friends or family.

Very great experience. Amber was an amazing salesperson. Would definitely do it again.

Bought a car from Hialeah DriveTime. Staff were not really respectful of my time and when I finally was able to drive off the lot the car was almost on empty. Not too impressive.

Claudio was my sales agent and he was extremely helpful with my buying process. I will definitely recommend DriveTime to my friends and tell them to go see Claudio.

I want to take a moment to tell folks that we received some of the best customer service I have experienced in quite some time. I am in the hotel industry and know good service when I see it and this team at Northwest Freeway outdid themselves. Buying a car in today's world has to be one of the most painful and frustrating experiences out there. They made sure to email us in advance to make sure we had all documents needed and we were in and out in under an hour. Kelly went above and beyond and please ask for her if given the chance. You can't go wrong!! No fuss. No haggle. Thank you all for your efforts in getting us into the car we wanted!!

Thank you so much first of all the warm greeting from the gentleman at the front desk. Big thank you to Lawson for all your help in finding a vehicle that fits my special needs. You went the extra mile to make sure my scooter would fit. Sorry we didn't close the deal on a day you was there but I sure hope you get all the credit helping us bring that KIA SOUL you help choose home to its new home in MISSOURI! Thank you Jeffrey and Steven for staying late to finish the paperwork and get us on the road with new vehicle. DRIVETIME GETS BIG THUMBS UP!!

I had a wonderful experience with DriveTime. Got me into the car I wanted at payments that I could afford and I have horrible credit. Will definitely recommend DriveTime to my friends and family. Thank you.

2008 FORD EDGE FWD - PJ (Ronaldo) is great as always. From start to finish he is hands down the best salesman ever. Patient, accommodating, and knowledgeable.

Thank you guys so much. You helped me and my wife when we really needed the help bad. Best dealership I have ever been to. Thanks again.

I have thoroughly enjoyed my experience with DriveTime. From my initial acceptance from online inquiry, to Sudan for helping find the best vehicle that I wanted, to Lamont completing the deal, I am thoroughly happy with my purchase. I had no idea DriveTime was actually true in person as they were advertising on the commercials. Only critique I have, need a little more help to minimize the long wait time on their most busy days. Great to see the Managers pitching in to help to alleviate that long wait times.

My experience was awesome! Marco was very helpful and patient with me. All the gentlemen in there are very courteous and kind. They answered any question I had and explained everything. I drove home with a new car!! Thanks again Marco ** and DriveTime.

This was a wonderful experience, my wife and I were very stressed due to the car. We had been driving having engine problems and it was our only vehicle. Laura helped us and made this a very relaxing, stress free experience.

Great customer service and follow through.

I had an exceptional experience with Ashley. She was very pleasant & easy to work with. I'm very satisfied with my car as well.

I absolutely love my new car, a car that I never thought I would like. Kaleb at the southwest location in Houston was the best. Not only him but the entire team was friendly and very informative. I feel very lucky to have found such a great place. Thank you so much DriveTime.

Best auto buying experience I've ever had.

I was in need of a car desperately but did not have a large amount of money for down payment but the salesperson was very helpful and even though my car payment is high I was still able to get a vehicle without a hassle or being there for hours.

My family had a great experience with Jason at DriveTime. We wanted lower payments on a van and that's exactly what they were able to do. We ran into a little snag but they continued to work on getting us the van that we needed with no pressure.

Very pleased with Uche the salesperson. Very nice and professional. Alex was able to budget my payment and get me in a vehicle. Thanks DriveTime.

My salesman was very helpful and he listen to what I was looking for and I got what I wanted. Every one was so friendly and greets you with a big smile. My salesman name is Trevor. He was new but you couldn't tell. Only thing I hate is that I didn't get two keys or a keyless remote. They were great.

We knew, in theory, what we wanted, but were surprised we found it so quickly on the lot. The sales staff was friendly and efficient. We love our vehicle from DriveTime.

I was without a car since November 2015 so I decided to give DriveTime a shot. In March 2016, my son and I went to DriveTime in Aurora, IL and we were greeted by a salesman named Greg **. Greg took us over to his desk to start my application so I could see if I was approved. As it turns out I was and I had the opportunity to look at and test drive a couple cars. I absolutely fell in love with a 2013 Ford Focus but I did not have all the money for the down payment. Greg spoke to his manager Joshua (Bryce) ** and we were able to work out a layaway plan. Greg and Bryce were always in touch with me to how things were going which I thought was great!

I have been to many of dealerships and never have I felt so good about my car purchase. I didn't feel rushed and my car saleswoman Arlene ** made sure I left with a vehicle that I really wanted and could afford!!! She went out of her way to find the car I fell in love with. I will highly recommend Drivetime to my family and friends. Thanks so much Drivetime. You have a customer for life!!! And a special thank you to Mrs. Arlene **.

Every salesperson we spoke with was wonderful. Process was very good and easy! Considering the prices of used vehicles today, I feel the prices were within range of the Kelley Blue Book range.

I really enjoyed my experience with DriveTime. They really took the time out to find what I wanted, which was a 2009 Toyota Camry. When I say I love this car I truly mean it!

My husband and I were greeted by Luke in Ocala Drivetime... he was so friendly and very informational. We weren't sure on what we wanted but he was so patient with us in helping look through vehicles on the computer. We were there for hours. We also learned about Gap and drive train insurance. We felt right at home... We didn't feel pressured or uncomfortable. The staff at the Ocala Drivetime are all so friendly. So, we narrowed down our vehicle and couldn't be any happier. Thank you so much Luke!!

I had a great experience. Van was a very helpful and worked well with me. Also Ebony walked me through the steps I needed, in buying my Rio. I had a great experience.

My experience was AWESOME! The staff was great. My salesman, Kevin ** was professional, knowledgeable, very patient and fun. I would recommend y'all to anyone and everyone!! Thank you all so much!

Everyone at Drivetime was great and willing to work with me especially Dave my salesman. I appreciate Isaac staying past closing to do all my paperwork. I will definitely be back.

The experience was fast and I was very satisfied after picking my vehicle and with DriveTime team member. Thank you.

Everyone was nice and friendly. Care and speed is something I adore at a place of business and I got it all at Drivetime.

Mark was very helpful and professional. Not many choices. Vehicle has a strange scent.

I had an amazing time working with DriveTime. They are one of the best out there and I would go with them at any time to get another vehicle. I will tell all my family and friends to go to DriveTime. I really appreciate how James and Matt worked with me and make sure everything was proper and so I was satisfied before I left the lot with my brand new car. Thank you very much. You guys are very kind and generous.

We dealt with Kyle. Had a great experience. Very friendly and helpful. Explained all aspects in detail. Would return.

I wanted to purchase a car because my previous car which a 1997 Ford Explorer gave up the ghost on me when I was on my way home on a Tuesday morning from work. I missed a day of work because I had no way to get there so I went car shopping. DriveTime was second place I went because the first place didn't treat me so well. Thankful I walked into the Morrow facility and was helped by Devin ** who walked me through the process and drive away in my 2013 Chevy Malibu. Thanks DriveTime for great customer service.

I never knew that I could have an amazing car such as the one I was approved for and drove away with yesterday! Theresa was so nice and I loved AJ's sense of humor! I will forever do business with DriveTime! Made something impossible possible!! Great job you guys!!

I live in Wylie where we got the severe Hailstorm and the car that I purchased four months ago got totaled from the storm. Once the Insurance and Gap Insurance took care of the loan, DriveTime called me and said come and get another car. It was the best stress-free experience receiving another car with no down payment. I can't thank DriveTime enough for helping me get back on the road. I am a customer for life. Thanks.

Amazing customer service. I recent went to the location in Temple, TX, Tiara ** was simply amazing! She had amazing energy and was very helpful and encouraging! I would definitely recommend this company to a friend!!

The whole group (Daniel, James, and the manager) was great. They all made me feel very comfortable and got me through the process of buying my car in a quick and painless manner.

Was a little nervous at first, but Breeana did a very good job walking me through everything and explained all the products I wanted to hear.

I went into the DriveTime in center point Alabama and right off the bat they acted like family. They cared about what I chose and made sure I was happy. They even helped me out with everything. I would definitely recommend anyone who is wanting to buy a car to go to them.

The staff at this facility went above and beyond to help me get a car. They are A GODSEND! Thank you so much!

LEAH was wonderful to deal with as was everyone that assisted. Thank you for a great buying experience

I would definitely refer a friend and be a returning customer. Both Kevin and Ferooq were great and made my experience wonderful. Thanks to everyone at the Torrance!

From my online application submission, to the follow-up phone calls to answer questions and set appointments, and to the delivery of my car was all professional and friendly. I would recommend this to any of my friends and family.

Everyone was totally professional and very polite. Loved the car, liked the people, hated the wait time (4 hours). Sorry, I know that y'all very busy! But, as far as customer service goes, your place would be very hard to beat! Thanks.

I would like to thank Natasha for being so accurate and knowing what she's talking about. We feel that she was very professional and completely knowledgeable about the vehicles that are being sold there. She treated us like family and gave us a great deal that the other dealerships wouldn't have done. We will recommend you guys service to all of our friends and family. We thank you all for being in our corner all the way.

Fast and friendly service made it a breeze!

I just want to give a BIG S/O to Reginald **. He helped me purchase my first car. I had intentions on coming and leaving with a car and that's exactly what I did. I told him exactly what I wanted and he got me that. He was the best. HANDS DOWN! He was nothing but honest with me and willing to go whichever route I was willing to take. All of the staff were wonderful. They even allowed my Yorkie Puppy inside the place which means they were pet-friendly. They loved him! Again thanks to all of you guys so much. I love my car. Reginald big ups to you, keep up the great work. You did an fantastic job!!! Congrats again on your family.

Janette ** was a very good car salesperson!

My Experience was awesome. Everyone was Friendly and very helpful. They took their time with me and was very patient.

I started with Ron the first day, then finished with Mark the second day. They were both great and very helpful in finding a vehicle that best suited my needs and price range. The entire staff, including management, was polite and courteous. I plan on my next vehicle coming from the same location.

I really had a wonderful experience at DriveTime. All of the staff greeted me when I first came in. Mrs. Beverly ** did everything that she could do to make sure that all of my documents was ready to be signed by the time I got off of work. She was supposed to leave at 6:00 but she stayed an extra hour until I got there, and I thought that was pretty special. Thanks DriveTime.

I have now purchased 2 cars from Yolanda at DriveTime Plano and I don't think I would ever go anywhere else to purchase my cars again. There is zero hassle and it was so quick. Yolanda worked late just to drive to another location to get me the car I wanted from another DriveTime. My first car was a totaled loss after a really bad hail storm. Mark at DriveTime gave me great advice on how to quickly get me in a new car and he followed up with me through the whole process. The GAP coverage is a life saver. And I was in my new car faster than I could ever hope for.

The whole experience was made to be very easy and painless. The vehicle was very clean and runs great! My salesperson, Ibrahim, was awesome! Everything was smooth and I would definitely recommend DriveTime to anyone!

The sales staff at this dealership is uncommonly friendly and down to earth.

I had a wonderful experience. Everyone was very helpful and down to earth. They were respectful and truly gave their all to satisfy my requests with the vehicle I was looking for. I will definitely be back.

Best experience I've had with a dealership hands down. Very friendly, polite, and helpful. They treat you like a real person and explain everything to you.

I really enjoyed my experience with the staff. Everyone was very friendly and I would recommend DriveTime to my friends and family. Thank you.

You all helped when no one else did.

My experience was long but I'm thankful for them guys because I said I needed to leave with a vehicle and I did. It may have not been my dream car but I am back on the road so thank you again to DriveTime.

I never meet so many friendly and family oriented people at a car dealership before until I went to DriveTime. I started on the computer and from there it started with Salesman Darius. But when I arrived he wasn't present so supervisor Cameron introduced me to Salesman Ross who did an excellent job making sure we were satisfied customers and he didn't give up until we were able to drive off the lot. Thanks DriveTime for being there in time of need. May God Keep Blessing DriveTime to keep blessing other families like they blessed the ** Family. Very Satisfied on our 2014 Volkswagen Jetta SE. Thanks DriveTime.

Outstanding service and great car. A winning combination!!!

We came in and worked with Melissa at the Glendale Ave. store. She was awesome and very easy to work with. Great experience!

I recently purchased a 2013 Ford Fusion from the DriveTime location on Beechmont Ave in Cincinnati. The selection of cars on the lot was great, all appeared in excellent condition, and are spread out enough for you to get a good look at every vehicle on the lot. My salesman David ** was great, he took the time to thoroughly explain every step of the process which took a lot of stress out of purchasing a new car. All of the staff were courteous and very helpful. I will definitely be recommending this DriveTime location to anybody who cares.

Excellent customer service and will call you back and make sure he does everything in his power to get you in a vehicle. DriveTime works with anyone and tries to get them in a vehicle. This location was clean and the rest of the staff was very helpful and friendly. Go see Farooq if you are in Torrance.

The experience I had buying a car at DriveTime yesterday was the best car buying experience I have ever had. Our salesperson Kesha was amazing and every person at the dealership was friendly and helpful. There was no pressure, just listening to what we wanted in a car and what we needed as far as cost and payment. They found a vehicle that was what we wanted at the Chandler location about 25-30 miles away. They drove me there in one of their vehicles and let me drive the vehicle we wanted back for a test drive. I'm extremely happy with the vehicle, the terms we were able to get and with the whole experience. I received a phone call today from Kesha just checking to make sure we didn't have any problems or issues. Overall experience was excellent!

DriveTime really made me feel like I was in the 21st century. Everything was easy and convenient. The 5 day return policy and 30 limited warranty are icing on the cake!

I had no luck getting a car anywhere else without putting at least 20% down. But with DriveTime I set up an appointment for the same day, got there and left with the car that I initially wanted in less than 2 hours. I also only had to put 600 dollars down that day. Samuel was a great salesman and very friendly. Honestly the whole staff at the Alta Mere location was amazing. I will be buying there again and I would gladly recommend this location

Really enjoyed the process of buying a car from DriveTime. Yunni was awesome!! As well as Matt and the other staff.

I had a great experience with the salesman Edward. He wasn't pushy and he was real patient during our transaction. I recommend that you get your next car from DriveTime.

Was one of the most pleasant car buying experience that I have had in over 8 years. Andrew ** was very informative, very accommodating, and a honest and professional. We will definitely be back to purchase and recommend to family and friends. Thanks again for a very relaxing experience of car buying.

Zack and Kasaan were excellent sales advisors. Very helpful and courteous. They found me the perfect car! Anyone I hear that is in the market for a vehicle, I will definitely send them your way!

CSR was very kind.

DriveTime is wonderful!!! All the staff is very friendly & very helpful!!! They take their time with every customer!

This was probably the best car buying experience I have ever had! I was pre-approved online and within the hour Amber was calling to confirm the appointment. When I arrived at the dealership she was prepared and within minutes we were looking at vehicles. She had all the keys to the ones that fit my request so I didn't spend time waiting for her to go back and forth. Amber was very patient, professional and not pushy. She didn't try to steer me towards any particular vehicle. Once I made up my mind on a 2010 Jeep Patriot she had the deal done within 30 minutes! Unheard of when buying a car! I will most definitely refer others! You have gained a loyal customer here.

Purchased 2012 Camry, DriveTime Tallahassee. My husband and I had an enjoyable experience with DriveTime. The salesman was very helpful and explained everything page by page when signing the papers. It was well worth the drive to Tallahassee, Florida to purchase a vehicle.

I used your company to rebuild my credit and I could use a down payment to buy down interest. Will is a very responsive and a good guy. He helped us a lot with everything we needed. Again, good guy (probably needs a raise). Our financing was handled by Dan. Dan is very THOROUGH. Very THOROUGH. And with that being said, Dan is yet another good guy. He comes off as serious but approachable. He answered every question I had. Very good. I feel as though your company has exceeded my expectations so far. As long as your vehicles are as good as your staff, I am sure this experience will have a happy ending.

Josh and Kevin were extremely helpful and informative. I feel informed and ready to enjoy my car. Thank you!

I had the most pleasant experience at DriveTime! The sales associates were all very knowledgeable and very helpful. They were very patient with me as I took some time to decide on the perfect car for me and my family. When all the other dealerships said no, DriveTime said yes! I would absolutely send my friends and family to DriveTime for a smooth and easy car purchase!

I just wanted to say as far as car buying goes this was by far the best experience I've ever had. The sales lady Elena ** was very professional and courteous. She really help me the whole way thru the process. She worked my deal to fit both my wants and my budget. She was very knowledgeable on the cars on hand and at other locations. Then on top of that she called to today to see if I had any question or concerns about my car. She also told me I had left my sunglasses in my trade in. She really went out of her way to ensure I was happy. I was so pleased by her level of customer service I already told 3 of my friends about her and gave them her card. Thank you to all the staff at the Decatur location everyone made me feel welcome and as my sale was important to them as it was me. Rachel even explained that I could save time and get my plates online. Thank you again - I'm a fan.

You guys are lucky to have Jade on your team. The Downey Branch word can't express how good the team is.

DriveTime got me into exactly what I wanted. A little more than what I wished to pay, but small compromises must be necessary. I would definitely recommend them for anyone looking to buy a car! Very quick, very professional, never shied away from answering any question that I had.

The buying experience was friendly and one of the easiest car buying times I have had. Everything was explained and they let you know upfront what they can do for you. It was hassle free.

I felt like family at DriveTime. Christina was very helpful and friendly nice person and also Daniel. Thank very much for helping me out. I really needed a vehicle and I also the following day went to my interview and I'll be working soon. Thank you so much.

Everyone at DriveTime was very welcoming and helpful! I really enjoyed my time with everyone there! I am really enjoying my Honda Pilot. I love it! I would and will recommend anyone and everyone to DriveTime!!!

Robert and Julius great workers.

Tim and Alvin were sooo helpful. They stayed late...really late...and made sure I drove home with the vehicle I wanted. Tim even popped more popcorn just because my daughter wanted some!! My experience was phenomenal!! Tim and Alvin deserve recognition for their outstanding customer service!!

It would be nice after a month of calls to your customer service leasing department someone would actually take time and assist with the current situation at hand. I have now tried for a week to reach "upper management". No one is ever available when I call... that I have previously spoke with. No one has ever returned my call... No one will allow me to actually speak with a manager or supervisor that has some actual resolutions to this issue. I am tired of talking to people that are unable to resolve this matter and provide a reasonable resolution for this inconvenience, stressful, and more than anything a financial burden. I should not have to obtain legal representation to have a simple issue resolved in relation to poor customer service and quality of the products being sold. This is horrible. No one is willing to help (I have names of everyone I have spoke to there and direct numbers that no one ever answers).

My daughter purchased a car from DriveTime in Columbus, Ohio. She put $700 down on the car, so why she owes more after 2 years makes no sense. She paid on time every month for two years to build her credit. After 2 years she went to trade the car in and she owed more than she borrowed. So for two years she paid and none of those funds went to the principal to pay off her loan. So she decided to let the car go. DriveTime sold the car at an local auction in Ohio and sold it for exactly what she bought it for. Now she is told she needs to pay $10,000 plus to pay that loan off. PLEASE, PLEASE DON'T BUY A CAR FROM DriveTime. She is 25 and now has to start all over. She has made several call to DriveTime and nobody has an explanation. She has not heard from DriveTime since the car has been sold to tell her she owes money. It's been 7 months since the car sold and this is affecting her credit.

I was not paid or asked to complete this review. I have been a DriveTime customer for about 15 years. I am now in my 4th vehicle through DriveTime. The corporate management is interested in making their customers feel respected and appreciated. I have always gotten quality vehicles from DriveTime. Thank you so much to Patrick at corporate HQ, Mr. Theodore ** at HQ, James ** at the Brandon location and Lauren (manager at the Brandon location) for facilitating the purchase of my new 2010 F150 XL. You all are outstanding employees of the DriveTime family and I am thoroughly satisfied with the terms of the agreement and purchase of my 4th vehicle. Thank you very much!

I purchased a vehicle from DriveTime on April 19, 2016. I am extremely happy with the service I received. I want to thank manager Dustin and my saleswoman Jordan **. Both of them were extremely helpful and courteous. I have already recommend DriveTime to a friend.

The reason I gave 4 stars is because of the length of time it took to drive away with my vehicle...otherwise the staff was ALL very friendly and PATIENT! Christi and Brett worked with me and were able to get me in the car I fell in love with! I would recommend their services...

I was greeted upon arrival and service began promptly. I knew exactly which vehicle I wanted so the process easier. The representative was very polite, knowledgeable, and helpful. I gave DriveTime all five stars for being such a great company.

Best Customer Service I have ever seen from a car dealership. I WILL BE BACK!!!

I walked through the doors of the Glen Burnie store on a prayer and a whim. I got everything started and was told I had a chance. I had to come back the next day, but it was worth the wait. The team, Matt and a manager, fought and scrapped to pull it off and even stayed almost 3 hours after closing to get me into my new car. This team is amazing and I will be sending as many people as I can to them.

Great experience. Richard, Jose, Patrick made me feel welcome and also help me when I wanted to redo and take off some stuff, so I could save just a little bit more money, lol. These guys are awesome. Thanks for the help.

Outstanding. Great customer service.

I got my SUV. Love it. It's very clean. DriveTime makes it easy to get a vehicle.

Thanks to Jose. The best customer service I have ever experience.

I bought a 2006 BMW in Jul 2015 and by Feb 2016 I had to pay for repairs to the vehicle in excess of $1,000.00. All of the repair issues that came up were not covered by the warranty I purchased. I have tried to remove Gap Insurance from my contract and I was never provided any response to my request either by phone, email or in writing. The customer service at even the management levels is atrocious. Calls are never returned. I feel that I was sold a vehicle that did not undergo any kind of used car inspections. I am now stuck with a car for the next 4 years that is not performing at satisfactory levels. I cannot recommend DriveTime to anyone.

I got my first car yesterday from DriveTime. Fast and easy, great service and very fair deals. Loved it and love my car.

Buying from DriveTime was the best experience I ever had at a dealership. Customer Service at DriveTime is the best. They even called me the next day to see if I had any questions or problems with my car. If you are looking for a vehicle, go to DriveTime. They are "Awesome". Keep up the good work guys and gals.

I have to admit that I wasn't expecting to drive off in a new car when I walked in there, but Deon & Dan, both went above & beyond to make sure I was happy & got what I wanted. I'm very happy with my new car & would definitely recommend DriveTime to anyone!

New Car purchase on 4/20/2016. Overall a great experience however there should be something done to streamline the process so it doesn't take 2 hours.

It was a great surprise when they brought around the mini van they had in the back. It was perfect and exactly what I wanted. Right around the mileage I wanted and had all features I wanted. Your employees are very personable and friendly and did a wonderful job taking care of me! Good job guys!!

They were very helpful in getting me the car I wanted.

Crystal was simply amazing! She made this the best car buying experience ever! Absolutely will be going back to see her when we're ready to buy again! Thank you Crystal!!

Very easy process. I loved that I was in and out. My credit is bad so wasn't expecting to get a car. Thanks DriveTime!!

The people at DriveTime are great. They work with me and got me in a 2010 Dodge Journey low miles and at a great deal. Thanks DriveTime.

I am very pleased with my transaction at DriveTime SW Freeway, and especially with Ziad. He was very professional and personable. I am beyond pleased that he did not allow me to purchase the vehicle I intended to buy (2012 Honda Insight), as after my test drive, they discovered water in the brakes, most probably from the Houston floods this week. I have no doubt a shady auto dealer would have taken advantage of me. Instead, Ziad apologized, and helped me pick out an alternate vehicle. I purchased a 2014 Nissan Versa Note, that, so far, I am very happy with. Buying any car, but especially a used vehicle, is a very stressful endeavor. Purchasing through DriveTime, with Ziad's assistance, was a very pleasant surprise! I will definitely be a return customer.

I drove there thinking everything was in order and it wasn't. I drove an hour to get there. There was nothing done but give me a full tank of gas if I brought the vehicle. I had to resubmit the request to my trustee and continue to wait when this should have been taken care of first time. I wasted my time and money coming. The manager Matthew did make the second encounter better but I'm so disappointed how things were handled the first time, and the sales rep called to see if I had second letter and since I got car he has not reached back out. Even when I called him he never called back. This is horrible and I feel I am owed some type of compensation, and not to mention I found the back seat was ripped once I got home and they won't do anything about it. I'm thinking of going to BBB on this whole ordeal.

Decided to give Drivetime a try. Since I needed to get a car asap and wanted to make sure I was able to get one no questions asked. They are right - everyone is approved. Ask for Lee - she really took her time and found us a great car. We are enjoying very much.

I was worried I would never get approved for a car loan with my credit history, but Logan helped me get into a 2009 Hyundai Sonata. The staff was very friendly, and I highly recommend DriveTime if you're looking to get a car.

Just wanted to make sure as many people saw this as possible so that it might get to a manager. We bought our vehicle on Friday 4/15/16 on Saturday. A fella called and thanked us for the purchase and ask if I had any questions. I told him there was a noise in it, sounded like a tire. He said to take it to Meineke. I was on US 75 going to Lexington and the wheel started shaking and was all over the road and shaking. I drove it very slowly till I got off the exit. I called the #, the guy gave me Saturday and told them what happened and was afraid to drive it to Meineke. She informed me it was my responsibility to get it to the shop so I continued to drive it another couple miles and when the mechanics looked at it they informed me the lug nuts had not been tightened and it had ruined the tire bearings and all.

Professional, attentive, accuracy prone, needed to be told nothing twice. Mel, took us home to search for the car title and waited patiently. Brian finished us up, took us for more test drives then helped me to find the mystery sound. Thanks to all the staff and the sure professional way that our days were handled. I promise to tell. I already did. Many said they would come by and take a look.

I enjoy my experience and they got me the car I wanted. They was real helpful so I encourage if you need a car go to DriveTime in Lewisville, TX.

This was probably the easiest and most satisfied I have ever been buying a car. They went above and beyond by staying after hours to make sure to accommodate my schedule.

I went to DriveTime expecting a hassle in getting a car. My hopes were low in actually getting something I'd like. Dan got me in a nicer car than I expected. Thanks Dan.

Very helpful representative in Colt.

I wish the lot did not have so many cars that were old in years and with high mileage. Having cars with less mileage and newest years will bring people in. You want me to refer my friends, I know they would like to see cars with not so many miles and newer years but I am glad I found my car. Thank you all so much.

I would like to Personally thank Mrs. ** at the Winchester Location in Memphis TN. Mrs. ** was very professional. She made sure that all of my needs were meet and that is not something that you will typically find in car dealerships. The staff at the DriveTime Winchester location were all extremely nice and professional. I will definitely recommend this business to friend and family. Job well done Drivetime staff. I am one proud owner.

Really love my car and glad I chose to go to DriveTime. Will return.

Awesome service here and would recommend them to anyone of my friends and family that are looking to buy a car. Quick and efficient. I am so glad that I came here!