DriveTime Reviews

I had a great experience at DriveTime. I would recommend them to everyone. Jesus ** was the person that worked with me. He was professional and very kind.

DJ was awesome and worked with us. Every one was super nice and professional, would recommend Drive Time. Thanks for your service.

Well I wanna first say I’m not going to fault my salesman as they were busy but experience was not the best when I first went in. Jeremey who was amazing walked up. Introduced himself. (I wish he would’ve made the sale.) But my salesman we went over options. I found the car, went on a test drive and when I came back my salesman was working with another couple which was fine. But they were working on getting insurance. When I came back I had the cash insurance everything ready but still had to wait. My saleman choose to work two deals at once while the person who I came in before also left before me.

I don’t know where to begin! Ami ** was my rep. She was amazing. She handled at least 10 other clients, did a job interview and had a management meeting. And I drove away with my new baby! 2017 Chevy Equinox. She’s very knowledgeable, kind and handled her business. I highly recommend DriveTime Fairfield. Amii and her team got your back! Thank you Amii.

This process was so smooth and thanks to Calvin, we walked out with a car that we were not expecting to get. He worked with us, allowed us to try cars until we were certain and allowed us the time to decide together before just sticking us with anything. He was so knowledgeable and kind. I’m very satisfied!

Byron and Allison were very helpful with finding a car. They were very professional and quick.

The sales rep was a very professional person. I loved dealing with Mr **. I knew the car I wanted and he was on it.

I had a terrific experience again at DriveTime. This is my second car we've purchased through y'all, and both experiences were quick, easy to follow, and both times y'all have really got my family and myself out of a desperate situation. I truly appreciate y'all, and the service is amazing. Every salesperson we've ever dealt with there has been kind, understanding and have done everything they can to get us out the door with what we could afford. Thank y'all from the bottom of my family's and my heart!

Excellent experience. Cicero was awesome. This was my second purchase from you. Will recommend you highly to friends.

Let me preface my review by saying my salesperson was a nice lady Jessica **. I have had my Jeep for a week. Thank goodness for warranty because my Jeep is in the shop (under warranty) with a bad transmission.

Had a great salesman Johnathan. Bought a 2016 Kia. Car failed on the drive home. Silverrock wouldn’t fix so took car back per policy. Branch general manager Symone was awful, rude and disrespectful. I would have left if it wasn’t for Jonathan. I won’t visit this location ever again.

The service was great. I was in and out in a couple of hours and was approved right away. Jesus, the customer service rep was especially polite and patient and he had me driving out with my new car in no time.

Me and my husband came and I got a 2021 Nissan rogue. I love my truck. My sales person Vlad was awesome and patience. Will be back to get another car for hubby.

Ariel was very friendly and professional from the time I walked in the door answering all my questions and the rest of the staff I talked with also went above and beyond my expectations. I’ve already recommended a few family and friends to do business with DriveTime and will continue to do so.

My Sales Rep was amazing. Not often do you find someone that is shows compassion care and concern. He made my experience about me and my journey not his. Recommend him a million times over ! He stayed past closing to ensure I was taken care of.

Salesman at Greenville store stayed after closing to get me in a car, very nice and very fast!! Very satisfied with my new ride! Lots of cars to choose from and super clean with small down payments to fit your budget.

I loved my experience and I love how the lady Samantha was working with me on the car I wanted and was a very nice & very respectful person. I liked how quick and easy it was for me to get a car that I enjoy.

They were very busy when I came in. Had to wait a couple of days but it was well worth the wait. Got the car I wanted. They approved me when others wouldn’t. I will definitely go back when I’m ready to purchase another vehicle.

Would rate higher but waiting to see if they will fix check engine light, caution light, and low tire sensor and problem unlocking SUV, only had vehicle two days. If fixed, will rate 5 stars. I hope they honor the warranty without tricks.

Xavier was very professional. The vehicle, however, needs brakes and now I've got to take it elsewhere to get it fixed, that alone was a downfall and then the next morning, it would not start! The trunk doesn't seem to lock correctly and now the alarm does not engage. The keys look like they about to fall apart too. I'm hoping and praying that the mechanic they told me to go to will be able to get it all fixed, if not, I will be contact.

Joe and Ted was very honest. They didn't give me the runaround. They were straightforward with me. Got me in and out fast. Very kind people. I recommend more people going back to them. They help me get into vehicle with zero down and I was very grateful that I actually went there through them there online and in person was the same and they was very nice and kind people.

The gentleman that assisted me is named Dave. He was very personable, he maintained a smile the entire time I was in his presence. He went above and beyond to get me in the perfect car for me, even when there were some hurdles that needed to be crossed. He cared so much so that he stayed an hour after closing to ensure that I left there with the perfect vehicle for my family. I would come back time after time, as well as, refer friends and family if I knew they would always get him as a sales associate. It earned my heart for him as a stranger to care so much.

The experience I had yesterday was great. I would recommend so many people to come to you guys. Rodney ** was awesome. I just wanna say thank you once again. It was a great opportunity working with you guys.

The salesman Victor was professional and kind and really did a great job listening to the needs of the customer. He made sure to show me multiple vehicles until I found the car I really liked and could enjoy.

Drove 3 hours to get a particular vehicle. Talked to someone that morning. Said nothing about it not being available to sell. But Loywanda was very helpful, helping us find a similar vehicle with less miles. Overall the experience was good.

It was a very pleasant experience. Bill and Justin worked hard on getting me approved and into the vehicle that I have been wanting for so long. I highly recommend Drivetime if you are in the market for a good vehicle and they have definitely earned my business.

My overall experience was very good. Clifton at the Midlothian location was awesome and made the process a positive one. The only area that could have been improved was having more salespeople available, as the process took quite a while and we didn’t leave until after 10 p.m. Aside from that, the experience itself was great. I also appreciated the transparency in pricing—the price advertised online was the price we paid, with no surprises. My only concern was that my interest rate was fairly high, but overall, I was pleased with the experience and the service I received.

Aman, my sales rep, was fantastic. He helped me decide on the right model car and set me up with a test drive. He presented all the options, but did not pressure me at all. I found just the right car, for the right price and reasonable financing.

The buying experience was great, but I wasn't able to get the car that I really wanted. I had to take what I could get. I work for the Lincoln parish school system. I've been there 3 years. I couldn't afford to quit my job because I was diagnosed with Cancer in March and I need my job because of my benefits. I wanted the KIA Sorento with all the features that I was looking for, but didn't have the down payment of $1900.00 and couldn't get them to work with me on it so I had to settle for something else.

Excellent service. He was very kind and polite. The process fast and easy. I would recommend anyone to go. I let him know how much I had and he showed me his options and we went from there. He said I would be driving home and that's what I did.

Let me begin with Ozzy my salesperson one word Amazing customer service. The entire process was so much fun and I found a perfect vehicle. I've never had such a easy time buying a car. Absolutely the best experience.

Great fast and easy. Cory our salesman was awesome. He was so helpful. He made the whole experience stress free for my whole family. Will use him again. My family loves the new car. Vehicle is in great shape. Very took care of. Will use DriveTime again for our next vehicle.

My phone calls and actual face to face meeting with the Drive Time Agents was great. They did not act like a car salesman, they acted like family. They explained everything in detail to me, especially the things I didn't understand. They were all so polite and when I had a problem with the 1st car I bought, on the same day, they told me to bring it right back and they would either fix it or put me in something else. Well, I chose something else, and I am SO ecstatic over my 2016 Buick Encore. It is beautiful, runs great, smooth riding, great tires, transmission shifts great, etc. I love this CrossOver. They did right by me. I love Drive Time.

Marcus ** was super helpful. DID NOT make me feel stupid for not knowing everything and asking questions. He explained everything perfectly! Him and his manager are super friendly and easy to communicate with when my bank was acting up

I had a very good experience. Mrs ** was helpful in every way possible. Covered all points. I had no questions once she finished. Would recommend her to anyone that visits the store in Augusta Ga.!!!!

My wife and I had an outstanding experience with DriveTime, especially working with Allen! From the moment we walked in, he treated us with kindness, respect, and professionalism. He took the time to listen to our needs, answered all of our questions, and made the entire car-buying process smooth and stress-free. Allen went above and beyond to help us get into a reliable vehicle, and we truly appreciate his patience, honesty, and dedication. He made us feel valued throughout the entire process and worked hard to find the best option for our family. If you're looking for excellent customer service and a team that genuinely cares about helping people, we highly recommend DriveTime and ask for Allen. Thank you, Allen, for making this such a positive experience. We couldn't be happier with our new car!

Awesome customer service, very professional and very helpful. I’m so Thankful for the Ford Edge I got. Most definitely will recommend Drive Time. My sales representative went the extra mile to help me with my purchase. All around the BEST place. Fair prices in General….

Excellent customer service And Tray was excellent, above and beyond, patient and answered every question. He made the process smooth and easy. My car is wonderful. I highly recommend Drivetime.

DriveTime had the car I was looking for, and it drove very well. I like that they had options on down payments. Since I couldn't afford more than $195.00, I only had a few options on the vehicles. The person that was doing the finalizing of the sale was not very informative. She didn't tell me about the 60-day down payment that would lower my APR, she didn't tell me about paying bi-weekly, and I felt like she wasn't interested in selling me that car, like I was wasting her time. The Drive Time computers were having issues, so it took us longer to leave. I would recommend this to a friend/family member, and I didn't get any incentive for this review.

The customer wrecked James was very helpful. He made sure everything I need to know. He told me he's making sure I was taken care of real good. He made sure I had everything I needed to do. He was very very once again helpful and I'm glad he was there.

It was a great smooth transaction. Alex was a amazing sales man. He answered all my questions. Very patient. Overall great customer service. I would recommend this dealership and Alex to anyone that’s looking and I came from Arkansas so he made sure to take care of me when I arrived. Great experience..

Very good experience! Very friendly from the time I talked to the online team to when I went to the location. Would recommend them to anyone looking for a vehicle.They will help find you what you are looking for. Pull the car to front door for you to look at and take for test drive. If it’s low of gas they will put some in for you after purchase.

My experience was very welcoming and helpful. I walked in unsure if I would find what I want. I test drove one car and loved it immediately. I was able to find a car I wanted easily and Kevin explained everything perfect for me and was very personable. Thank you again.

I was super impressed with how fast the process went. Drove an hour and 40 minutes away to get the car that I wanted. There were 3 things that caught my eye on the rear seat. There was a slight stain that I did not see in the pictures, not a big deal. On the back left side of the bumper there is a black Mark like a driver had backed into something that also was not visible in the pictures that I looked at and last on the passenger side rim there is a yellow mark and scratch. Which I did not see in the pictures and was not told about all in all. I'm happy with the car however I just after buying it roughly 3 days ago, I went to go and started it this morning and the battery was completely dead with warning lights all over the dashboard like a Christmas tree.

I had a great experience with DriveTime! Everyone on the staff was friendly, helpful, and made the process feel easy. Justin helped close my deal, and everything worked out really well. I'm so happy with my new Blazer. Thank you all for making the experience such a positive one!

My experience at the Drive Time in Round Rock and working with Terril ** was exceptional. He made the process so welcoming and he delivered what he promise. I would recommend him to anyone to go buy any car at Drive Time. I love my unique car.

I, like to say that The Service that I got at Drive Time, was Very Excellent and also the dealership members were very courteous and kind with goal Respect at all times, So this is My outstanding Review on the Drive Time dealership… and I would just like to say to you Thank for Your Service…

Darron was sooo awesome....I knew from talking to him things would get done correctly. He is definitely an asset to your company. I've been in the hospitality industry for 43 years and he's top notch.

Great service, easy to work with. They were timely and efficient. I got in and out the door in a timely fashion with the perfect car. I would not choose another car sales company. Courteous and friendly customer service.

Purchased a 2013 F150 from the Miamisburg location. Turned truck back in after 70 days of title not available to plate my vehicle in Indiana. I contacted the dealership, corporate office and Bridgecrest. I got 5 different responses over the the term of ownership. I got tired of everyone pointing the finger at each other but unable to get a solution.

Tameka at the Lakeland show room was amazing! She met with us twice and was so patient while we looked at multiple SUVs until we found the one that worked for us. Thank you for helping us find the perfect vehicle for our needs!

Thank you for helping me find the best fit. Davong ** was the rep. who made sure I was happy with my choice. I changed my mind next day and was given more options right away. I left with more than expected. Thank you again

Walked in without an appointment and was met by Eyerman ** who immediately took care of me. He answered all my questions as well as those I didn't even know to ask. He walked me through the entire process of the immense paperwork required now to buy a car as well as the financial side of the purchase, even helping me convert my AAA car insurance over to the car I purchased. He even walked me through the use of the various electronic and mechanical aspects of the car. He was most helpful and respectful during the whole process.

We were pre-approved online, called and spoke to someone about coming in for the vehicle we wanted, and were greeted as soon as we walked in the door. It took us less than two hours to test drive sign the documents and drive away in our new vehicle. Everything was as stated online.

I was grateful for Rudy in Arlington location. He was amazing. I choose a Chevy Traverse. Took it home. Had a water leak. Came back Monday and he helped find a car I was truly happy with and enjoyed. The transaction for the swapping of vehicles getting out of one contract to another was such an easy process. He was amazing and handled all my concerns and just so very helpful. Thank you Rudy for all your hard-work, but most of all your dedication to validate and ensuring my choice was mine, but I was definitely solid on my choice for a second time.

I am so very thankful for Michael **. He helped me get in the car that I have always wanted and color. I would recommend Drivetime and Michael **. He is a number one customer representative. Thank you again.

Very good service and polite! Very clear communication throughout the whole process. Honestly wish I’d went here before going to Casey Chevrolet! With that being said I left with exactly what I was looking for without any issues or problems. 2022 Malibu with only 36,000 and very happy with my purchase.

My salesman was very polite and very helpful And I will recommend him to anyone that needs a car. The process was quick and easy. It was my best car buying experience. The vehicle selection was great. I will buy from this dealership in the future.

Nothing but problems with the Jeep I just financed. The first day I had it a whistling sound started at the rear of the car. I already took a full day off, so I haven't been able to get to a shop to find out why. I think you have a reasonable expectation to drive off the lot with zero problems. Also, discovering shoddy repairs to the vehicle, like a passenger side door handle that looks like they used whiteout to cover up the issue (I don't know how I missed it on inspection). And after looking up the replacement price for the part, it makes me even more angry to find out how cheap it would have been for them to do it right the first time. For the amount of money this car was, all of this is unacceptable.

I had a wonderful experience at Drive Time Greenville. It was made easy and quick as well as detailed. I have to say it was one of the best experiences I’ve had with car purchases. I will definitely recommend and use them again. They also gave me many choices on vehicles that was in the range I wanted to stay in. In short, 5 stars.

Great all around experience, positive atmosphere, great people, and very understanding sales associates. Terill was a blessing. We needed a car at the right payment and he hit a home run. Thank you so much and God bless.

The associate that helped us was amazing. She was so nice and very helpful. And she loved holding our baby. Grace was amazing and we thank her so much for getting us into a vehicle. Grace was very patient with us and we enjoyed being there with our daughter.

I will be calling corporate after the holiday. The car didn’t last 24 hours before red lights came on. There was no oil in car and it was black. I purposely ask when oil was changed so we knew where to start. Seller said recently according to to papers and sticker would tell. Well no sticker and no answer to our question. Whoever did check didn’t check oil. Also issue with Evan from Arizona lied to my granddaughter about down payment without co signer. It took from 10 am till 4 to get this car. In 54 years of buying cars I have never had such issues buying a car. Also be kind give the new buyers a tank of gas.

I went to the Stone Mountain, GA location. It was an amazing experience! Customer service was top tier, they worked together as a team to get the job done! There are multiple customers in the building being treated with respect and courtesy. The manager moved around to insure business was being conducted. The “sales reps” worked as if they been together for years!

Thank you for helping us out and I appreciate everything you did for me. But I'm thinking I'll say one thing, guys you your favorite. Good people up there to help me out the sills. I'm thank you doing so. I'm gonna continue to like do move on. Thank you. Have a wonderful day. Thank you

Marissa was very professional and understandings and listen to us and helped us in every way possible and was straightforward with me on everything. Even helped hooked me up with great insurance guy too. She even stayed over on her shift to help us with getting the car and everything we needed. Loved it.

My Husband and I went in looking for a specific truck and left with a newer and better truck. Our salesman Quanu waa the best. Went over every detail with us. Several different options to choose from. Make sure you do the application online first. It shows you what you qualify for. I would recommend Drive Time to my family and friends.

This is my second car I got through Drive Time and I love this car even more than the first! And the first car I had for a couple years and really loved it but unfortunately I was in an accident and it was totaled. The staff all here was amazing and helpful in the timing and process it took for me to get a new car while awaiting the process to settle out. Jordyen was really patient and helpful even though I changed my mind a few times about the vehicle I wanted he didn’t show any frustration with me at all. He was very helpful and friendly and helped me get on the road again. DriveTime is a great company and I’m glad I waited instead of going with any other dealer.

The initial car I wanted was a Kia soul. I filled out paperwork via email and was told by the lady that I could come get it on Monday for the next thing. I know they sold it out of a lot. Drivetime people then referred me over to the northeast location in Columbus, Ohio. I made a down payment on a car that I wanted and when I arrive three hours from out of state the car was in repair and not eligible for sale. They then began to show me two other vehicles when the girl went to get them for a test drive she had neither one.

Stephanie and Eric were pleasant to work with, explaining everything and helping me understand the in and outs of purchasing a car. Thank you so much, Stephanie. I wish you the best in your new career.

DriveTime was able to get me in and down within 2 days with no issues. First day Could have had it done but my bank had closed already. So Drivetime put the vehicle on reserve to be taken care of the following day.

I had an outstanding experience working with Andrew. From the moment I arrived, he was friendly, knowledgeable, and genuinely interested in helping me find the right vehicle—not just making a sale. He was patient, answered all of my questions honestly, and made the entire process smooth and stress-free. I never felt pressured, and he took the time to make sure I was comfortable with my decision. If you're looking for someone who is professional, trustworthy, and truly cares about his customers, I highly recommend him. Thank you.

All I can say is they are awesome. I have been stressing how I was going to get back and forth to work. Thanks for all your help. Thank for everything. Will recommend for people to y'all. I thought I wasn't going to be able to a vehicle but I was wrong.

The staff was so polite and courtesy. Very resourceful snd knowledgeable. They used time management well. Very accurate with decision making and extremely professional. I had a great experience with my purchasing power.

Everyone I spoke with and who assisted me in the process of buying a vehicle was extremely helpful. I would recommend anyone to go there for a vehicle. I’ve only had my vehicle for a day but I’m extremely happy.

My wife and I had a very good experience at DriveTime Tallahassee. Our salesman was excellent, no pressure. The only thing I wish to have done was clean. The car better, but overall. It was an excellent experience and did not disappoint.

We struggled due to credit issues to be able to finance a economical cheaper vehicle that fit within our monthly budget. I think in total from start to finish we spent a total of four hours in the dealership looking at vehicles to walking away with keys. I would recommend the Glendale AZ location to anyone struggling to purchase a car.

Patrick was awesome. He took the time to make sure everything was done right. Had a blast working with him. Everyone in the Knoxville location was very kind. If you are looking for a good used vehicle Drivetime In Knoxville is your place.

This was the first time going to Drive Time and our agent Colt helped to make the process easy for us. He really helped us in finding the right vehicle for our needs and would highly recommend his services to anyone interested in looking for their next vehicle. He helped us pick a winner.

Everything is OK. Would have been better if gas tank was filled. The Only gas was from test drive. Had to go BJs to fill gas tank.

It was probably the best experience I ever had at a dealership. Ryan ** was very knowledgeable and very nice to work with. I would definitely suggest to my Friends and Family about buying a vehicle through DriveTime.

I really like the 2020 KIA SOUL GT LINE however, I'm not completely satisfied with my purchase of my particular 2020 KIA SOUL GT. 1. THE PRICE is too much for the overall condition of the car. 2. THE PAINT has started to peel on the driver's side and blemishes in the paint have appeared since washing the car. I bought wax and polish to get the back to a better shine but I'm concerned that more paint will peel off. 3. THE PET ODOR was not expected and upon further inspection and driving the appearance of dog fur wasn't appreciated. 4. THE CHECK ENGINE LIGHT is on THE day after I purchased $24,000 vehicle!!!! Now I can live with the small inconsistencies and NORMAL wear and tear what the check engine light and the paint job on this car. It needs to be addressed and rectified or I'm thinking about maybe returning return the Car...

Car started violently shaking 10 minutes after left the lot. I called and told them and they gave me an 1800 number to get options on where to get the car fixed. I should not be doing this crap this soon. I hope I didn’t just purchase another lemon.

Mrs ** was the best representative I have ever bought a car from. The DriveTime on the North of Houston. I will be telling me family and friends how easy it is to buy a car if you have a great job.

I received excellent service from my agent Tyerrll. Very friendly and very professional. I would recommend him to anyone. Thank you. The process seemed very simple and the approval only took a matter of 15 to 20 minutes. Really appreciate the service.

Based upon experiences of buying a car in my past I was honestly dreading my appointment yesterday. Once I sat down with Charlie ** I was put at ease instantly when I realized that he was going to do whatever he needed to do in order for me to get the vehicle I wanted but most importantly at a price point that I can afford. I signed the contract without the dread of getting in over my head. I'm over the moon with my new Wrangler, the warranty provided by DriveTime is only another reason why I left happy and worry free, I have told everyone I know that the place to go get a vehicle is DriveTime, it was seamless and stress-free my only regret is that I didn't go sooner.

Debbie was awesome. She put us in a beautiful car and couldn’t have been more helpful. Give her a big raise!!! We absolutely love our new vehicle. Took it on a road trip today and what a treat. It drives and rides so nice.

Archie ** was an excellent salesman. He was very knowledgeable and helpful with my daughter purchasing her first car. This was my second time working with Drive Time and we walked away satisfied!

This was probably one of the best buying experiences I have had yet. My wife and I arrived and spoke to an awesome salesman there. He was extremely helpful and didn’t pressure me into a different vehicle than what I went in for. Will definitely be a returning customer.

Everything about this buying experience was wonderful from the second we walked in the door until we picked up our SUV. Ryan, Jennifer, and Victoria had our best interests in mind. Victoria was able to get a much better rate than we initially had. This was not our first buying experience with DT but was far the best!

Well my experience with the salesperson was great. Unfortunately I only had the car for 1 day and it's in the shop already. For a problem that was existing and not my fault. Now I'm still without a vehicle and paying Lyft to get me back and forth to work.

Yesterday I had outstanding experience of great customer service. Starting from the top of the company which was manager Erica providing a follow up call to see if I had made to the store. Providing great input on the inventory of items that was on the parking lot. Once I arrived I was greeted with a smile and a handshake by salesman Michael **. He took is time to present the different options that was going to fit my liking within a car. Once I narrowed down my specific interest he laid out the last couple of options that was going fit my like. He gave me ample amount of time with no pressure while researching down to the specifics for each car. The paperwork process was very smooth. The manager Erica made sure all my questions were asked. I must say the facility was in A+ shape down to the restrooms and vending area. Please give this location of East Colonial Orlando 5 stars out of 5! Great Job!

I had the best car buying experience with Nick, he made it super easy and painless, and was super patient with me. I will definitely go through Drive Time again in the future, and will recommend them to anyone.

I had a wonderful experience at DriveTime, finally someone who believes in second chances. What a wonderful concept, everything in one package. Even with my credit, I qualified for zero down, WOW!!! Every down payment lowers you monthly payment and the interest rate. I love you guys. I love how the staff work together as a team, not stealing each other's customer because of commission. Keep up the good work!!! Maybe you should add a "referral" program.

I would like to say I wasn’t very satisfied of how they went about things. There was a vehicle that I really wanted which they said I got preapproved for but then I got all the way there and couldn’t get it. It was very disappointing. I did get a vehicle but only because I had no other choice because I had to take an Uber and didn’t want to pay extra to get back home. I do like my car just wasn’t really what I wanted but I will be keeping the car and I hope I have no issues mechanically with it. My sales person was amazing. It’s just the system is messed up. They advertise one thing and do something completely different when you get there.

Mr. Cullen ** help me out big time!! Help me go through the best deals and prices that suited me based on my finances. He even broke down what the cars had for interior to exterior, overall great guy and great experience. Thanks, Mr. **.

I drive the 2017 Ford Escape to a contract job I had in Southern Utah. I'm driving along at 70 mph and suddenly a message comes on saying that the car is over heating. I immediately pulled over and let the car cool down. All fluids were correct, no leaking, but it blew a gasket. I limped it into an auto shop in Kanab. They charged me over 450$ to fix it. I'm not happy. On top of that I went to wash the windshield, when I turned on the washer the driver's side windshield wiper flew off the car. The metal scratched the windshield. I don't know if these cars go through any inspection before you sell them.

I went to a Dealership with the Same information I Presented here and I WAS DENIED (Residence). I filled out Paperwork for DriveTime (Got APPROVED) and here we are now a 2022 GMC Terrain later… THANK YOU DRIVETIME STAFF

It was most likely the best place to feel relax and reliable with the staff. They even gave us pizza and water and the wait was less than 4 hours like most other dealership. I Will recommend Drive Time to my friends and co workers and people I come up with. The lady staff who help us get to a car I wanted, not what they had

Manny at the Eastpointe location Was very helpful and asssured me that everything will be ok and I would be placed in a vehicle. He’s the best. Thanks Manny!!! I will also recommend family and friends to come to DriveTime and get a vehicle!!!

Thank you both so much for helping us find exactly what we were looking for. It’s an amazing car so far. Thank you for all your advice and support finding the right one for our family to be safe and comfortable in!!! We’ll be back for round 2 when the time is right!

I’m thankful that I was able to get my suv through your company. The notes on it is fair. I’m sure my family is going to enjoy it. I thank you for your service on helping us get it. Thank you so very much. The saleman was really nice and kind and very helpful to us.

Went to Langhorne PA location and test drove a car, followed up with calls, emails, etc. Andre the salesman, ghosted me and when I called the location to complain, a very rude woman hung up on me twice. STAY AWAY FROM DRIVE TIME!!

I was treated with respect from the second I walked thru the door of DriveTime. The salesman asked what kind of car I was looking for. The 1st car he showed me I bought it and drove it home. Everything was explained to me from the start to the end. The DriveTime I went to was very clean. Very happy with the car I bought.

Pleasant experience. Phillip was professional and courteous. I was pre-approved so I knew in advance what was expected which made things faster. This is my second purchase with Drivetime...If need be I'd buy from them again.

Michelle was excellent in handling a few a couple of hiccups that I had with the application and we went through everything step by step. She was very thorough and she gave me a great deal on a nice truck.

They had a good selection, fair pricing and fantastic customer service. The process of buying the car was very easy. I was very satisfied with my purchase and payments. Jacob ** was very knowledgeable and made sure we understood and were happy with the vehicle.

Kandis was great. She explained everything. She was thorough, kind and we got through very quick, fastest car I ever bought. And I love the car and I plan on sending her lots of referrals. Location was also very convenient

Pleased with the overall experience. The process was quick and very efficient. The down payment much less than expected and we spent less than 2 hours at the dealership. We had a positive experience overall.

I was very happy with my purchase and experience in Plano. Yolanda did so well and worked well within my budget to find what works for me and still keep the qualities of the card that I desired. She showed me alternative options. They agree to be more of what I wanted than what I even came for. Happy purchaser!!!

I had a great experience with William. He was Amazing and customer service Phenomenal!! I would recommend this location because the entire staff was so friendly and helpful. The process was a breeze and the approval was fast.

I had a fantastic experience purchasing my vehicle at Drivetime! Lestania was incredibly knowledgeable, patient, and completely transparent about the pricing and features. There was zero high-pressure sales tactic, which made the whole process stress-free. Brad in the finance department also worked quickly to get me a great rate. Highly recommend this team!

Just let me say that Sierra is the best car sales person who I've ever had the pleasure of working with. She went over everything with us and explained everything we were wanting. We went in there looking for a specific vehicle and she sure did get us into it. This was the easiest car buying experience we've ever had. It all took about an hour. I will always go back to Drive Time every time I need a new vehicle.

My initial purchase at the Pittsburgh North location was disastrous with a faulty vehicle and extremely pushy salesperson. I decided to return the car but made the 250 mile trip to Columbus, Ohio, and purchased a beautiful Jeep from Hayden **. He couldn't have been more kind. Understanding, helpful, and laid back if he tried. All salespeople should strive to behave like a respectable person as himself. I'm extremely happy after my second attempt with Drivetime.

I had a great experience with DriveTime!! I was approved on the spot and I drove off the lot with a 2018 Silver Chevrolet Cruze. I love my car!!! It drives good and is great on gas!! Customer service there is Excellent!!! Thanks Quee!!

Literally the easiest and fastest process I’ve ever had when buying a vehicle. I was at the Toledo location, and Devin exceeded my expectations to make sure I got everything I possibly needed. The vehicle is perfect. And I got lower interest rate than I would have anywhere else.

We worked with Jeff. He was very knowledgeable about the process. It went smoothly. The downpayment was a little more than we wanted to spend, but still wasn't high. He was great. Will go back for next vehicle.

David was amazing and very informative on the process! He got us a lower rate than what I was expecting and I was able to get into my favorite vehicle on the lot. David made the process very easy going and simple. Thank you so much!

Arrived at the dealership and they didn’t have any of my paperwork that l did online. Basically had to start from scratch. Was at the dealership from 10 am to 3 pm. Happy with the car but could have been a little better if the paperwork was done ahead of time like I was told.

I recently worked with this company and appreciated the professionalism and communication throughout the process. The experience was handled respectfully, and the staff took the time to answer my questions clearly. While there were a few delays, I felt they genuinely tried to help and keep me informed. Overall, I value transparency and customer service, and I’m thankful for the assistance I received.

The experience was great. Tania- saleswoman was friendly, professional. The time of the whole process was the best I’ve ever seen. Treated like VIP. Thank you so much! Your service is greatly appreciated & I will gladly refer you guys to other customers!

Ash was great throughout the whole process. She thoroughly explained everything. When it came time to look at vehicles and test drive, she let us go on the lot and look at the cars with no pressure. There was one vehicle I was interested in, but when she went to move it so I could test drive it, there was something broken, and she didn't show it to me. I thought that was great.

Started out with Larry M excellent guy, thank you for all your help with the start our process. And then went to Ohio and finished up with Adrianna. Thank you both for being upbeat and for working with me.

The process was easy enough to complete. The prices of the vehicles were also decent and the staff was very polite and professional. I ended up staying a little past closing time to complete my purchase, and they didn't rush me.

Thank you to Steve & Kiana at the Laurel, MD, location. Super helpful & expert guidance throughout the process. I love my new-to-me Nissan Rogue! I would recommend DriveTime to anyone in the market for a vehicle.

The associate that helped us was great. He was patient, and understanding and explained everything to us. My Son bought the car. He was scammed by a car lot in 3 fountains about 6 months ago. After we paid in full for the car and it ran for 1 hour and he called them and they NEVER returned his calls we found out that it needed a step down motor and an ENTIRE TRANSMISSION. Needless to say he was very much on edge about getting another car. Places like that give lots that are honest, and sell used cars a BAD NAME. NOBODY deserves to be taken advantage. And your agent and company made him feel safe.

I felt at ease and not pressured into a car even when I was slightly apprehensive about my purchase. Adam the sales man was nice and understanding. Overall great people and an awesome place for cars.

My saleswoman, Elena, was very nice and professional. She showed me the vehicles that I was interested in and requested... Toyota and Nissan. She showed me the history (no accidents). After test driving both, I decided to go with the newer one. 2025 Nissan Sentra.

I had vehicle one month. Two repair companies told me my brakes were at 70% and needed replacing. DriveTime said they didn’t need to be replaced. Can you really wear down brakes in just a month. So had them replaced for my safety as I am 72 and felt I should have been reimbursed. DriveTime disagrees.

I honestly thought it was going to be difficult to purchase a vehicle or I wasn’t going to like any of the vehicles on the lot. I thought wrong! You guys made it super simple to purchase a vehicle. I just couldn’t believe I was actually able to purchase a vehicle that I actually loved! Granted of course, APR is higher than ideal, but I can’t be picky. It’s my fault I ruined my credit. I’m so thankful DriveTime gave me that chance when no one else would. Everywhere else wanted at least 4k down, I walked away with 200 down. Thank you so much!

Jesse and Kalisa went above and beyond, Thank you DriveTime for having super representatives like the in Columbus Ohio...both Jesse ** at your West Broad location, and Kalisa at your Morse Road location, are definitely assets to your company. God Bless them and their families!🥰👏🙌💝

The staff at the Gladstone store were beyond amazing! I was facing a difficult decision regarding my previous vehicle and needed to get into a used car with less-than-stellar credit. The entire team, Troy, the manager, Mykel, Emily, and Connor, all them were awesome! They made the process seem so seamless. I would recommend them to anyone looking for a used vehicle at a reasonable price! Great place to go if you’re trying to rebuild your credit! I can’t thank them enough! HUGE SHOUTOUT.

This will be my second go-around with DriveTime. I love the customer service and the patience taken with every customer. They seem to always come through but this time I was going for what I usually would get denied for, an SUV. I finally got what I’ve wanted for longest a SUV. They delivered that and more. THANK YOU SO MUCH.

Incredible experience as always. Everyone was so professional and knowledgeable. I left feeling great about my choice and when the inventory was at another dealership they made it possible for me to locate and find the vehicle that I was looking for.

Mr. Milton ** did an excellent job and took great care of me. This was the most painless car purchasing experience that I have ever had! He explained everything and answered all my questions. I was and still am pleased with my purchase. Thank you again!

Was very disappointed to arrive for my 11:00 a.m. appointment right on time with Trayvon only to be met by Raymond and find out Tavon had taken another couple during my set appointment time. Also the option to have my photo taken with the trademark green bow was not made nor mentioned only to have Tavon do so for the other couple. I came to this particular dealership because my sister raved about the experience she had when she purchased her car back in 2021(bow photo was not offered then either).

Your place at New Castle, I think the people are wonderful there. I have the highest regards for them. They were very polite, very willing to help you in any way. They took their time to go over everything with us. I will definitely be coming back again.

Great experience, and was able to get me in something I wanted with a reasonable down payment. They went over all the details of the vehicle with me, and Ariel was great to work with. I purchased a 2024 Chevy Equinox, and for this to be a used car dealership, the mileage on it was very low.

This was probably the best car buying experience I have had. I was in and out in under 2 hours. Kerona my sales rep was super patient and very pleasant. I was very pleased and will recommend them to all my friends and family.

Staff is friendly. Cars are trash. 1 month 2 vehicles breakdown. Stay away!!!

Absolute nightmare vehicle, hasn't run a month and I'm missing work and given the run around. Now the repair shop says it need to go to a dealer for more repairs and more time? How am I supposed to get to work after a significant down payment and insurance. I'm stranded, left in the dark and no one to assist me

I was extremely disappointed with how the vehicle was cleaned up. Trash in the bed of the truck. Tire pressure varied from 53 PSI to 40 PSI and recommendations for tires is 35 PSI. Oil life was 47%. I was told the vehicle went through a 14 day inspection? Took 2 hours longer than I was told to conclude the transaction. Manager was rude. Extremely disappointed with the whole process.

Good experience, could have been great if stores could trade vehicles. Customers don't want to drive from one store to another to get vehicles. Just food for thought, I enjoyed the experience and staff was awesome.

I started out with Jacob and then he resolved, so I spoke to Calvin a couple of times, but he never returned a call like he said he would. I called back and spoke to Art and he got me into a vehicle. He was such a pleasure to work with, but I was Jacob.

I had a great experience at the dealership thanks to Marco. From the moment I walked in, he was professional, patient, and genuinely helpful. He took the time to answer all my questions, explained everything clearly, and never made me feel pressured into making a decision. Marco made the car-buying process smooth and stress-free, and I really appreciated his honesty and excellent customer service. If you’re looking for someone knowledgeable and easy to work with, I highly recommend asking for Marco.

Amazing dealership to work with. Very easy to deal with, everything was explained well. Price was great. Great warranty. Will definitely consider them when it’s time to trade up. Well worth the drive and time.

This has been a great experience. I have purchased lots of vehicles in my lifetime and this was the most professional and quickest sale I ever had. Our sales Rep was knowledgeable and very helpful and personable. Treated me and my wife as we was family. I will be recommending Drive Time in Kissimmee to all of my friends who will be in search of a new vehicle. Again thank you.

Jan ** was very helpful and informative with the purchase of my new car, and we enjoyed our experience and visit with the team and they interacted with our grandchildren so that we could have a better experience with everything. All of the employees were awesome.

I purchased a 11 yr old car from them so obviously it wasn't in perfect condition. The mechanics were perfect I admit but had several dents and cracks on the bumpers. Since it ran perfect, those few flaws didn't bother me. Unfortunately, due to income loss, I had to return the car to them. I expected to pay no more than $2,000.00 to them after they auctioned the car since I only kept the car but a few months. They finance company, BridgeCrest, came back saying I owed them $12,000.00. No Way! Since I didn't agree to pay that large amount, they contacted my insurance company and "claimed" that I caused the dent in the bumper. Same dent from when I initially purchased the vehicle. Here's the real catch. They made this claim 8 months AFTER I voluntarily returned the car to them. If this claim was true, should they not have made this claim upon inspection of the vehicle when I personally returned it? They're just scammers.

I started reviewing the inventory on the Drivetime website prior to setting an appointment. I called to make sure my pre approval wasn't just an advertisement. My time is important and I was in the market for a vehicle. My credit is not the best so I am looking for ways to improve it. My salesman was polite, knowledgeable and straight to the point. My questions were answer, my time was considered and I am extremely happy. I highly recommend the Dallas Drivetime. I highly recommend my salesman. He made this experience painless!!! I'm Grateful and my new SUV is a beauty!!!