DriveTime Reviews

Was super easy and fast and got the car I wanted. I love that everything was done at the dealership and I didn't have to worry about tagging and registering my new car because they do it for you. The salesman was amazing and very helpful.

I never thought buying a car would be so enjoyable and easy. When I saw that the car I fell in love with online wouldn’t work for me, Dan sat with me for an hour showing me different vehicles until we found one that had everything and then some. (I’m still learning all the buttons and gizmos & gadgets). I never really thought buying a vehicle at a dealership would be as fun as this was. DriveTime is definitely the place to go & you definitely want to ask for Dan.

Will ** was my sales advisor, and he was very knowledgeable, courteous, and friendly. The process was quick and painless (well, other than the down payment).

When we got to Drive Time in Plano we had a good sales person, Chris and he definitely delivered not just on customer service but getting my family and I into a car that was very much needed. The process was fast but only after selecting the car we wanted. That's the only thing that took a while because we have to drive test and see which car fits us best. But if you ever go make sure you get with Chris

Everything was great with the exception of one thing. While I understand it is common courtesy to acknowledge everyone who comes through the door, spending excess time with them while having a customer at your desk is a bit rude. Acknowledge the new customers, sign them in and return to your current customer.

Love Briana. She's really good at what she does and she has a beautiful spirit and personality.

Very friendly. Easy to understand. Very pleasant to deal with. Will gladly use again.

I am a happy customer! The staff (Josue) was super helpful, supportive, and friendly. I had a moment of panic but everything worked out. Josue made sure I was well taken care of. This is a second experience shopping at DriveTime and I can say their personnel will always really help you and make you feel welcome and comfortable as you find the perfect vehicle. 100% recommended.

Fast and amazing service, was able to get me in and out and got a amazing jeep.

Great customer service was there not that long compare to to major dealerships that your are there 6 hours!

They was patient with me, help me find my a new vehicle when I was in need.. Great service.

Great work! Overall good timing and got what I could say is a reliable car.

Elijah ** (Temple Hills) location was a very informative and transparent with my purchase but, due to unforeseen circumstances, I had to return the vehicle having some issues that were not known to the salesman or myself. Mr. ** is still in contact trying to find the right vehicle for me.

I purchased a Telluride didn’t have it. 24 hours of transmission issues, then went all the way to Atlanta. Come back purchase a 2019 Genesis G8 transmission slipping. I need for you guys to look over the cars thoroughly before putting them out on the lot.

10/10 experience, very easy process and was able to purchase my first car.

This is our second time purchasing a vehicle from you. Both experience were good, good selection of vehicles for our budget and good customer service all the time. We will definitely recommend this location to our friends.

Super nice people and a very easy process. Wasn't there all day.

AMAZING and Destiny G from the Mechanicsville TPK, Richmond VA location WAS AMAZING.

Car was nice but dirty, no gas, no floor mats. Sad but true. Salesperson said that's Drive Time

Customer service was very good. 👍 Salesperson was very nice and helpful to me.

I don’t think I have ever been to a car lot when I was in and out! Everything was simple and to the point, and most of all everyone was friendly!

The whole experience was positive. Jarrod ** was great to work with.

I am not frustrated with Drivetime themselves. I am frustrated with their warranty company. It's awful frustrating and gives you the runaround

Antonio was amazing and walked us through the entire process. Great employee.

We had the best customer service. We will be buying more vehicles from here.

Great customer service, very transparent and explained everything well.

The salesman Antonio was very helpful. He got me into a nice vehicle and it didn’t have any problems.

It was very pleasant, no pushy sales, just straight to the deal. Will be doing business with in the future.

My salesperson, Eva was wonderful; and made the process easy. The only thing that upsets me, is the payment amount. On the website, I was approved for 0 down, and a payment of $562/month. I didn't have to put anything down, but my payment is $731/month. I could have purchased a 2026 Camry with 0 miles for $688/month. I think this qualifies as a bait and switch tactic.

Jennifer very professional. Kind and helped me get my new car. Thank you.

It was so easy. William was very nice and extremely knowledgeable. I've never been able to buy a car until Drive time. Amazing experience. Sent my mom to a drive where she lives and she got her new car today. Thanks!

Great experience. Definitely will purchase a car for DriveTime again. Excellent customer from

James worked very hard to get me the deal I needed and I love my new car. He walked me through every step and made it painless.

There were warranties and those Jack added to the policy that I didn't agree with adding. This increase my payment. Now today I've been having problems getting both hold of the finance company and the insurance company.

The experience buying the car was great, but 2 days after having the car it started blowing out white smoke from the tail pipe, and come to find out the head casket is blown. Hoping the warranty company covers everything.

Great and rewarding experience, Juwan ** your advisor was great.

Everyone was helpful and professional and kind. In this day and time you don't met too many people who care

I shopped this past weekend at the Metairie location, it was a pleasure working with Mr. ** and Ms. **. They took great care of my husband and I, they gave exceptional customer service, great energy and made sure we left in something that met our needs, was reliable, and we can be proud to drive! Thank you again!!!

Elena was very helpful. She told me that she would have me out in one hour. I was walking out of the door in one hour. Thank you Elena for the exceptional service.

Top-notch. Top Tier. Higher than practitioner-grade services.

Buyer beware. Just two days after purchasing my vehicle from DriveTime, warning lights came on. The warranty company sent me to a dealership for an inspection, and I was told that my brakes and rotors needed immediate replacement. Despite being told that I had a 100% warranty for the first 30 days, the warranty company refuses to cover the rotors. DriveTime has the authority to step in and have the repair covered but has refused to help. Please have any vehicle thoroughly inspected before signing for it. Check the brakes, rotors, and any other critical components so you know exactly what you're getting. I am very disappointed with the lack of support and customer service in resolving this issue. Because of this experience, I would not recommend Drive Time to friends, family, or anyone.

I was very hesitant and nervous but Eyerman put me at ease with his relaxed mannerisms. The qualifying and completion of paperwork was very smooth. Thank you for a great experience.

The salesperson was very nice, helpful, and knowledgeable.

I absolutely love the customer service. LeAira was amazing. Extremely informative. Will definitely refer to DriveTime.

Great Experience. Shaw was Great!! Would recommend this Drive Time if you are looking for a new or used car.

I had a great experience. It was busy but I was still able to get out in less than 3 hours. With only two salespeople working!! Kalani was very knowledgeable and helpful!

The best customer service experience ever! It was a fun time getting my new vehicle. Thank you 1000/10.

Great service. I will recommend family and friends.

Great experience with Drivetime and with Nickola!!

I would rate them 10 for 10. They all did a great job.

Ahmenah, was amazing with paperwork, patience and explaining everything. If I had a question, she would gladly answer it. Nothing was rushed, and it was a great experience. I would definitely buy a car from her again. If I had any yuck to say it would be that just the car that I purchased was very dirty on the interior.

Very easy and fast service. Was in and out in 45 mins. No hassle at all.

When I walked in the manager greeted me very nice, then Jesus helped me, was very patient. My experience was great. Will tell friends and family.

We had no issue getting a vehicle and loves the service.

Matt ** was amazing! Very helpful and went above and beyond to meet my needs!!

I had a great time with Charlie. He was very helpful and patient with me and took his time to make sure I understood everything.

My experiences with the DriveTime sales team was not bad. They were kind and very professional. There is a down side to this company though. Drivetime offers quick purchases for people with credit issues. On one hand, one can get financing easier because DriveTime banks through one institution versus bigger dealerships where their banks will either approve with a higher down payment or do not approve at all. Drivetime finances with crazy high interests and high mileage cars. This company gives dirty cars to their customers, I mean, you literally need to wash and detail yourself. Straight- off the lot. Some customers do not understand the high interest and the 72 month financing DT offers or rather insists on, which is a huge disadvantage to the customer. Do the Math!

My experience with DriveTime was nothing but awesome. I worked with the locations in Antioch and Madison, TN and they were so patient with me and my family. Big ups to Josh that works at the Antioch, TN location for helping us narrow down our vehicle choice. Also, kudos to Ozzy from the Madison, TN location for helping us get everything we needed paperwork-wise in order for us to drive off with our new vehicle. I will definitely recommend both locations and will be leaving a review on Google for both.

David and Patrick were simply amazing. Absolutely the best service we ever received from any auto dealer anywhere. I would definitely recommend them to everyone.

Honestly made me happy with finding a deal. I was very happy with the service. I went off with a Jeep I really loved. Thanks Drive Time

Mr. ** was very professional and very knowledgeable, as well as helpful. Enjoyed his conversation and work ethic. I remembered his name because I thought it was special.

Extremely kind, made the experience very easy and I ended up with exactly what I wanted. 5 stars all around.

Zach was amazing. Walk through the process without any challenges.

Associates were super nice and professional and answered all of our questions and went over the paperwork completely and made sure we understood everything. I will definitely refer Drivetime to anyone looking to purchase a car.

Tia was exceptional and very patient with me. Her customer service is top tier. Thanks so much, Tia for the ultimate experience and DriveTime is lucky to have you.

I went to Salem, VA to reserve my 4Runner that was located in the Raleigh area. Andrew is phenomenal. He was so helpful and knowledgeable! He answered my 1000 questions patiently and reassuringly. I drove two hours to pick up my vehicle in Raleigh and Amber was fantastic! It should’ve been a fairly quick process, but I was there for three hours. This was no fault of Amber’s though. There was a discrepancy in my paperwork and she remained focused to make it right. I appreciate her patience and willingness to ensure my price was right! My representatives were awesome and truly made the experience better. I couldn’t have asked for better people to help me!

We went in at about 10:30am, we were greeted and helped immediately. Chris was our salesman and was very nice and informative. We test drove only a couple of cars, she found one she loved and we were approved and out by 1pm! Thank you DriveTime! Easiest car buying route I have experienced.

Execellent buying experience. You choose the deal and you get that deal!

This was an amazing experience all around. Michael walked me through things beginning to end with ease, and I am more than delighted with my new vehicle. I highly recommend DriveTime to anyone that is in the process of improving their credit scores.

The atmosphere was inviting, my salesperson (Dre) was respectful and informative. I would suggest this place to my friends and family. Everything was simple and straightforward. Even though the process took some time, it wasn’t burdensome or overwhelming. Thank you, DriveTime for my new ride.

Easy and best experience purchasing a vehicle! Thanks Elijah and Marcus!

I would highly recommend doing your research on a vehicle before you buy one. I went in and I purchased a Jeep grand Cherokee Laredo X. With all the reviews, I was nervous. So far, it has been an excellent vehicle and it was an excellent experience. I would definitely go back.

Kolin was thorough, professional and went the extra mile to make sure I left with a car I could afford and meet my expectations.

Daronn was excellent to work with throughout my car-buying process. He helped me for about a month leading up to my purchase, staying patient and responsive the whole time without any pressure. When I came in to buy, he already remembered me and had my file started, so everything moved quickly and smoothly. He clearly stays organized and genuinely cares about his customers. He made the entire experience easy and stress-free, and I couldn’t be happier with my purchase. Daronn is a real asset to your team.

In my opinion Drivetime makes buying a car very simple and easy .. Once approved online the rest of the process went very quickly… We actually found a truck we liked outta town. Our home dealership did all the paperwork work. We put a small deposit down to reserve the vehicle.. We flew in 3 days later and Marco at the Montclair facility had everything ready to go and we were outta there in an hr… I highly recommend drivetime to anybody looking for a reliable vehicle and literally no hassle.

The service was wonderful. James was respectful and helpful and explained everything.

It was a pleasure dealing with Larry and Drivetime. It was nice dealing with sincere, honest persons.

DriveTime Representative Andre was nice, friendly and helpful from start to finish. He answered questions, addressed needs and very professional throughout the entire ordeal.

Very good person, very helpful, and care to have all his customer happy.

I had a great experience at DriveTime. I would recommend them to everyone. Jesus ** was the person that worked with me. He was professional and very kind.

DJ was awesome and worked with us. Every one was super nice and professional, would recommend Drive Time. Thanks for your service.

Well I wanna first say I’m not going to fault my salesman as they were busy but experience was not the best when I first went in. Jeremey who was amazing walked up. Introduced himself. (I wish he would’ve made the sale.) But my salesman we went over options. I found the car, went on a test drive and when I came back my salesman was working with another couple which was fine. But they were working on getting insurance. When I came back I had the cash insurance everything ready but still had to wait. My saleman choose to work two deals at once while the person who I came in before also left before me.

I don’t know where to begin! Ami ** was my rep. She was amazing. She handled at least 10 other clients, did a job interview and had a management meeting. And I drove away with my new baby! 2017 Chevy Equinox. She’s very knowledgeable, kind and handled her business. I highly recommend DriveTime Fairfield. Amii and her team got your back! Thank you Amii.

This process was so smooth and thanks to Calvin, we walked out with a car that we were not expecting to get. He worked with us, allowed us to try cars until we were certain and allowed us the time to decide together before just sticking us with anything. He was so knowledgeable and kind. I’m very satisfied!

Byron and Allison were very helpful with finding a car. They were very professional and quick.

The sales rep was a very professional person. I loved dealing with Mr **. I knew the car I wanted and he was on it.

I had a terrific experience again at DriveTime. This is my second car we've purchased through y'all, and both experiences were quick, easy to follow, and both times y'all have really got my family and myself out of a desperate situation. I truly appreciate y'all, and the service is amazing. Every salesperson we've ever dealt with there has been kind, understanding and have done everything they can to get us out the door with what we could afford. Thank y'all from the bottom of my family's and my heart!

Excellent experience. Cicero was awesome. This was my second purchase from you. Will recommend you highly to friends.

Let me preface my review by saying my salesperson was a nice lady Jessica **. I have had my Jeep for a week. Thank goodness for warranty because my Jeep is in the shop (under warranty) with a bad transmission.

Had a great salesman Johnathan. Bought a 2016 Kia. Car failed on the drive home. Silverrock wouldn’t fix so took car back per policy. Branch general manager Symone was awful, rude and disrespectful. I would have left if it wasn’t for Jonathan. I won’t visit this location ever again.

The service was great. I was in and out in a couple of hours and was approved right away. Jesus, the customer service rep was especially polite and patient and he had me driving out with my new car in no time.

Me and my husband came and I got a 2021 Nissan rogue. I love my truck. My sales person Vlad was awesome and patience. Will be back to get another car for hubby.

Ariel was very friendly and professional from the time I walked in the door answering all my questions and the rest of the staff I talked with also went above and beyond my expectations. I’ve already recommended a few family and friends to do business with DriveTime and will continue to do so.

My Sales Rep was amazing. Not often do you find someone that is shows compassion care and concern. He made my experience about me and my journey not his. Recommend him a million times over ! He stayed past closing to ensure I was taken care of.

Salesman at Greenville store stayed after closing to get me in a car, very nice and very fast!! Very satisfied with my new ride! Lots of cars to choose from and super clean with small down payments to fit your budget.

I loved my experience and I love how the lady Samantha was working with me on the car I wanted and was a very nice & very respectful person. I liked how quick and easy it was for me to get a car that I enjoy.

They were very busy when I came in. Had to wait a couple of days but it was well worth the wait. Got the car I wanted. They approved me when others wouldn’t. I will definitely go back when I’m ready to purchase another vehicle.

Would rate higher but waiting to see if they will fix check engine light, caution light, and low tire sensor and problem unlocking SUV, only had vehicle two days. If fixed, will rate 5 stars. I hope they honor the warranty without tricks.

Xavier was very professional. The vehicle, however, needs brakes and now I've got to take it elsewhere to get it fixed, that alone was a downfall and then the next morning, it would not start! The trunk doesn't seem to lock correctly and now the alarm does not engage. The keys look like they about to fall apart too. I'm hoping and praying that the mechanic they told me to go to will be able to get it all fixed, if not, I will be contact.

Joe and Ted was very honest. They didn't give me the runaround. They were straightforward with me. Got me in and out fast. Very kind people. I recommend more people going back to them. They help me get into vehicle with zero down and I was very grateful that I actually went there through them there online and in person was the same and they was very nice and kind people.

The gentleman that assisted me is named Dave. He was very personable, he maintained a smile the entire time I was in his presence. He went above and beyond to get me in the perfect car for me, even when there were some hurdles that needed to be crossed. He cared so much so that he stayed an hour after closing to ensure that I left there with the perfect vehicle for my family. I would come back time after time, as well as, refer friends and family if I knew they would always get him as a sales associate. It earned my heart for him as a stranger to care so much.

The experience I had yesterday was great. I would recommend so many people to come to you guys. Rodney ** was awesome. I just wanna say thank you once again. It was a great opportunity working with you guys.

The salesman Victor was professional and kind and really did a great job listening to the needs of the customer. He made sure to show me multiple vehicles until I found the car I really liked and could enjoy.

Drove 3 hours to get a particular vehicle. Talked to someone that morning. Said nothing about it not being available to sell. But Loywanda was very helpful, helping us find a similar vehicle with less miles. Overall the experience was good.

It was a very pleasant experience. Bill and Justin worked hard on getting me approved and into the vehicle that I have been wanting for so long. I highly recommend Drivetime if you are in the market for a good vehicle and they have definitely earned my business.

My overall experience was very good. Clifton at the Midlothian location was awesome and made the process a positive one. The only area that could have been improved was having more salespeople available, as the process took quite a while and we didn’t leave until after 10 p.m. Aside from that, the experience itself was great. I also appreciated the transparency in pricing—the price advertised online was the price we paid, with no surprises. My only concern was that my interest rate was fairly high, but overall, I was pleased with the experience and the service I received.

Aman, my sales rep, was fantastic. He helped me decide on the right model car and set me up with a test drive. He presented all the options, but did not pressure me at all. I found just the right car, for the right price and reasonable financing.

The buying experience was great, but I wasn't able to get the car that I really wanted. I had to take what I could get. I work for the Lincoln parish school system. I've been there 3 years. I couldn't afford to quit my job because I was diagnosed with Cancer in March and I need my job because of my benefits. I wanted the KIA Sorento with all the features that I was looking for, but didn't have the down payment of $1900.00 and couldn't get them to work with me on it so I had to settle for something else.

Excellent service. He was very kind and polite. The process fast and easy. I would recommend anyone to go. I let him know how much I had and he showed me his options and we went from there. He said I would be driving home and that's what I did.

Let me begin with Ozzy my salesperson one word Amazing customer service. The entire process was so much fun and I found a perfect vehicle. I've never had such a easy time buying a car. Absolutely the best experience.

Great fast and easy. Cory our salesman was awesome. He was so helpful. He made the whole experience stress free for my whole family. Will use him again. My family loves the new car. Vehicle is in great shape. Very took care of. Will use DriveTime again for our next vehicle.

My phone calls and actual face to face meeting with the Drive Time Agents was great. They did not act like a car salesman, they acted like family. They explained everything in detail to me, especially the things I didn't understand. They were all so polite and when I had a problem with the 1st car I bought, on the same day, they told me to bring it right back and they would either fix it or put me in something else. Well, I chose something else, and I am SO ecstatic over my 2016 Buick Encore. It is beautiful, runs great, smooth riding, great tires, transmission shifts great, etc. I love this CrossOver. They did right by me. I love Drive Time.

Marcus ** was super helpful. DID NOT make me feel stupid for not knowing everything and asking questions. He explained everything perfectly! Him and his manager are super friendly and easy to communicate with when my bank was acting up

I had a very good experience. Mrs ** was helpful in every way possible. Covered all points. I had no questions once she finished. Would recommend her to anyone that visits the store in Augusta Ga.!!!!

Awesome customer service, very professional and very helpful. I’m so Thankful for the Ford Edge I got. Most definitely will recommend Drive Time. My sales representative went the extra mile to help me with my purchase. All around the BEST place. Fair prices in General….

Excellent customer service And Tray was excellent, above and beyond, patient and answered every question. He made the process smooth and easy. My car is wonderful. I highly recommend Drivetime.

DriveTime had the car I was looking for, and it drove very well. I like that they had options on down payments. Since I couldn't afford more than $195.00, I only had a few options on the vehicles. The person that was doing the finalizing of the sale was not very informative. She didn't tell me about the 60-day down payment that would lower my APR, she didn't tell me about paying bi-weekly, and I felt like she wasn't interested in selling me that car, like I was wasting her time. The Drive Time computers were having issues, so it took us longer to leave. I would recommend this to a friend/family member, and I didn't get any incentive for this review.

The customer wrecked James was very helpful. He made sure everything I need to know. He told me he's making sure I was taken care of real good. He made sure I had everything I needed to do. He was very very once again helpful and I'm glad he was there.

It was a great smooth transaction. Alex was a amazing sales man. He answered all my questions. Very patient. Overall great customer service. I would recommend this dealership and Alex to anyone that’s looking and I came from Arkansas so he made sure to take care of me when I arrived. Great experience..

Very good experience! Very friendly from the time I talked to the online team to when I went to the location. Would recommend them to anyone looking for a vehicle.They will help find you what you are looking for. Pull the car to front door for you to look at and take for test drive. If it’s low of gas they will put some in for you after purchase.

My experience was very welcoming and helpful. I walked in unsure if I would find what I want. I test drove one car and loved it immediately. I was able to find a car I wanted easily and Kevin explained everything perfect for me and was very personable. Thank you again.

I was super impressed with how fast the process went. Drove an hour and 40 minutes away to get the car that I wanted. There were 3 things that caught my eye on the rear seat. There was a slight stain that I did not see in the pictures, not a big deal. On the back left side of the bumper there is a black Mark like a driver had backed into something that also was not visible in the pictures that I looked at and last on the passenger side rim there is a yellow mark and scratch. Which I did not see in the pictures and was not told about all in all. I'm happy with the car however I just after buying it roughly 3 days ago, I went to go and started it this morning and the battery was completely dead with warning lights all over the dashboard like a Christmas tree.

I had a great experience with DriveTime! Everyone on the staff was friendly, helpful, and made the process feel easy. Justin helped close my deal, and everything worked out really well. I'm so happy with my new Blazer. Thank you all for making the experience such a positive one!

My experience at the Drive Time in Round Rock and working with Terril ** was exceptional. He made the process so welcoming and he delivered what he promise. I would recommend him to anyone to go buy any car at Drive Time. I love my unique car.

I, like to say that The Service that I got at Drive Time, was Very Excellent and also the dealership members were very courteous and kind with goal Respect at all times, So this is My outstanding Review on the Drive Time dealership… and I would just like to say to you Thank for Your Service…

Darron was sooo awesome....I knew from talking to him things would get done correctly. He is definitely an asset to your company. I've been in the hospitality industry for 43 years and he's top notch.

Great service, easy to work with. They were timely and efficient. I got in and out the door in a timely fashion with the perfect car. I would not choose another car sales company. Courteous and friendly customer service.

Purchased a 2013 F150 from the Miamisburg location. Turned truck back in after 70 days of title not available to plate my vehicle in Indiana. I contacted the dealership, corporate office and Bridgecrest. I got 5 different responses over the the term of ownership. I got tired of everyone pointing the finger at each other but unable to get a solution.

Tameka at the Lakeland show room was amazing! She met with us twice and was so patient while we looked at multiple SUVs until we found the one that worked for us. Thank you for helping us find the perfect vehicle for our needs!

Thank you for helping me find the best fit. Davong ** was the rep. who made sure I was happy with my choice. I changed my mind next day and was given more options right away. I left with more than expected. Thank you again

Walked in without an appointment and was met by Eyerman ** who immediately took care of me. He answered all my questions as well as those I didn't even know to ask. He walked me through the entire process of the immense paperwork required now to buy a car as well as the financial side of the purchase, even helping me convert my AAA car insurance over to the car I purchased. He even walked me through the use of the various electronic and mechanical aspects of the car. He was most helpful and respectful during the whole process.

We were pre-approved online, called and spoke to someone about coming in for the vehicle we wanted, and were greeted as soon as we walked in the door. It took us less than two hours to test drive sign the documents and drive away in our new vehicle. Everything was as stated online.

I was grateful for Rudy in Arlington location. He was amazing. I choose a Chevy Traverse. Took it home. Had a water leak. Came back Monday and he helped find a car I was truly happy with and enjoyed. The transaction for the swapping of vehicles getting out of one contract to another was such an easy process. He was amazing and handled all my concerns and just so very helpful. Thank you Rudy for all your hard-work, but most of all your dedication to validate and ensuring my choice was mine, but I was definitely solid on my choice for a second time.

I am so very thankful for Michael **. He helped me get in the car that I have always wanted and color. I would recommend Drivetime and Michael **. He is a number one customer representative. Thank you again.

Very good service and polite! Very clear communication throughout the whole process. Honestly wish I’d went here before going to Casey Chevrolet! With that being said I left with exactly what I was looking for without any issues or problems. 2022 Malibu with only 36,000 and very happy with my purchase.

I was very pleased with my experience at Drive Time. Elliot was very helpful and showed himself to be very honest and direct about every aspect of the process of purchasing a vehicle. He not only answered all of my questions but offered information that I needed to know but was unaware to ask. My credit wasn't outstanding and yet he went to great means to help me purchase my dream car. Unlike other dealerships I went to where I was told to save a few thousand dollars for a down payment and come back, He worked his magic and I was able to purchase without a down payment and with positive effort on his part I drove off the lot in my new Chevy Malibu LT the car I've have been wanting for years. I looked for this car for a year and a half to find what I was looking for and Drive Time was the only one to make it happen. I recommend them highly!!! 5 *****

My salesman was very polite and very helpful And I will recommend him to anyone that needs a car. The process was quick and easy. It was my best car buying experience. The vehicle selection was great. I will buy from this dealership in the future.

Nothing but problems with the Jeep I just financed. The first day I had it a whistling sound started at the rear of the car. I already took a full day off, so I haven't been able to get to a shop to find out why. I think you have a reasonable expectation to drive off the lot with zero problems. Also, discovering shoddy repairs to the vehicle, like a passenger side door handle that looks like they used whiteout to cover up the issue (I don't know how I missed it on inspection). And after looking up the replacement price for the part, it makes me even more angry to find out how cheap it would have been for them to do it right the first time. For the amount of money this car was, all of this is unacceptable.

I had a wonderful experience at Drive Time Greenville. It was made easy and quick as well as detailed. I have to say it was one of the best experiences I’ve had with car purchases. I will definitely recommend and use them again. They also gave me many choices on vehicles that was in the range I wanted to stay in. In short, 5 stars.

Great all around experience, positive atmosphere, great people, and very understanding sales associates. Terill was a blessing. We needed a car at the right payment and he hit a home run. Thank you so much and God bless.

The associate that helped us was amazing. She was so nice and very helpful. And she loved holding our baby. Grace was amazing and we thank her so much for getting us into a vehicle. Grace was very patient with us and we enjoyed being there with our daughter.

I will be calling corporate after the holiday. The car didn’t last 24 hours before red lights came on. There was no oil in car and it was black. I purposely ask when oil was changed so we knew where to start. Seller said recently according to to papers and sticker would tell. Well no sticker and no answer to our question. Whoever did check didn’t check oil. Also issue with Evan from Arizona lied to my granddaughter about down payment without co signer. It took from 10 am till 4 to get this car. In 54 years of buying cars I have never had such issues buying a car. Also be kind give the new buyers a tank of gas.

I went to the Stone Mountain, GA location. It was an amazing experience! Customer service was top tier, they worked together as a team to get the job done! There are multiple customers in the building being treated with respect and courtesy. The manager moved around to insure business was being conducted. The “sales reps” worked as if they been together for years!

Thank you for helping us out and I appreciate everything you did for me. But I'm thinking I'll say one thing, guys you your favorite. Good people up there to help me out the sills. I'm thank you doing so. I'm gonna continue to like do move on. Thank you. Have a wonderful day. Thank you

Marissa was very professional and understandings and listen to us and helped us in every way possible and was straightforward with me on everything. Even helped hooked me up with great insurance guy too. She even stayed over on her shift to help us with getting the car and everything we needed. Loved it.

My Husband and I went in looking for a specific truck and left with a newer and better truck. Our salesman Quanu waa the best. Went over every detail with us. Several different options to choose from. Make sure you do the application online first. It shows you what you qualify for. I would recommend Drive Time to my family and friends.

Bob was great! The problem is, when you have a customer who had very limited options for a place to buy a car BECAUSE of his credit, and you basically have to pay for the vehicle TWICE (not anyone's fault but my own) you'd think that they would at least make sure ALL of the fluids are filled (engine oil) and or letting the customer know where to find the wheel lock key (never found)... No problem, because I work in the industry. Now this is the first review I have given in my life as well as that was the biggest purchase in my life. Just saying if someone has to go to you to buy a car, make the experience as it was like I had good credit, you know like when going to a Manufacturing dealer. Maybe this is now everything works, idk. I would absolutely go back and see Bob, though!

This is my second car I got through Drive Time and I love this car even more than the first! And the first car I had for a couple years and really loved it but unfortunately I was in an accident and it was totaled. The staff all here was amazing and helpful in the timing and process it took for me to get a new car while awaiting the process to settle out. Jordyen was really patient and helpful even though I changed my mind a few times about the vehicle I wanted he didn’t show any frustration with me at all. He was very helpful and friendly and helped me get on the road again. DriveTime is a great company and I’m glad I waited instead of going with any other dealer.

The initial car I wanted was a Kia soul. I filled out paperwork via email and was told by the lady that I could come get it on Monday for the next thing. I know they sold it out of a lot. Drivetime people then referred me over to the northeast location in Columbus, Ohio. I made a down payment on a car that I wanted and when I arrive three hours from out of state the car was in repair and not eligible for sale. They then began to show me two other vehicles when the girl went to get them for a test drive she had neither one.

Stephanie and Eric were pleasant to work with, explaining everything and helping me understand the in and outs of purchasing a car. Thank you so much, Stephanie. I wish you the best in your new career.