DriveTime Reviews

The initial car I wanted was a Kia soul. I filled out paperwork via email and was told by the lady that I could come get it on Monday for the next thing. I know they sold it out of a lot. Drivetime people then referred me over to the northeast location in Columbus, Ohio. I made a down payment on a car that I wanted and when I arrive three hours from out of state the car was in repair and not eligible for sale. They then began to show me two other vehicles when the girl went to get them for a test drive she had neither one.

Stephanie and Eric were pleasant to work with, explaining everything and helping me understand the in and outs of purchasing a car. Thank you so much, Stephanie. I wish you the best in your new career.

DriveTime was able to get me in and down within 2 days with no issues. First day Could have had it done but my bank had closed already. So Drivetime put the vehicle on reserve to be taken care of the following day.

I had an outstanding experience working with Andrew. From the moment I arrived, he was friendly, knowledgeable, and genuinely interested in helping me find the right vehicle—not just making a sale. He was patient, answered all of my questions honestly, and made the entire process smooth and stress-free. I never felt pressured, and he took the time to make sure I was comfortable with my decision. If you're looking for someone who is professional, trustworthy, and truly cares about his customers, I highly recommend him. Thank you.

All I can say is they are awesome. I have been stressing how I was going to get back and forth to work. Thanks for all your help. Thank for everything. Will recommend for people to y'all. I thought I wasn't going to be able to a vehicle but I was wrong.

The staff was so polite and courtesy. Very resourceful snd knowledgeable. They used time management well. Very accurate with decision making and extremely professional. I had a great experience with my purchasing power.

Everyone I spoke with and who assisted me in the process of buying a vehicle was extremely helpful. I would recommend anyone to go there for a vehicle. I’ve only had my vehicle for a day but I’m extremely happy.

My wife and I had a very good experience at DriveTime Tallahassee. Our salesman was excellent, no pressure. The only thing I wish to have done was clean. The car better, but overall. It was an excellent experience and did not disappoint.

We struggled due to credit issues to be able to finance a economical cheaper vehicle that fit within our monthly budget. I think in total from start to finish we spent a total of four hours in the dealership looking at vehicles to walking away with keys. I would recommend the Glendale AZ location to anyone struggling to purchase a car.

Patrick was awesome. He took the time to make sure everything was done right. Had a blast working with him. Everyone in the Knoxville location was very kind. If you are looking for a good used vehicle Drivetime In Knoxville is your place.

This was the first time going to Drive Time and our agent Colt helped to make the process easy for us. He really helped us in finding the right vehicle for our needs and would highly recommend his services to anyone interested in looking for their next vehicle. He helped us pick a winner.

Everything is OK. Would have been better if gas tank was filled. The Only gas was from test drive. Had to go BJs to fill gas tank.

It was probably the best experience I ever had at a dealership. Ryan ** was very knowledgeable and very nice to work with. I would definitely suggest to my Friends and Family about buying a vehicle through DriveTime.

I really like the 2020 KIA SOUL GT LINE however, I'm not completely satisfied with my purchase of my particular 2020 KIA SOUL GT. 1. THE PRICE is too much for the overall condition of the car. 2. THE PAINT has started to peel on the driver's side and blemishes in the paint have appeared since washing the car. I bought wax and polish to get the back to a better shine but I'm concerned that more paint will peel off. 3. THE PET ODOR was not expected and upon further inspection and driving the appearance of dog fur wasn't appreciated. 4. THE CHECK ENGINE LIGHT is on THE day after I purchased $24,000 vehicle!!!! Now I can live with the small inconsistencies and NORMAL wear and tear what the check engine light and the paint job on this car. It needs to be addressed and rectified or I'm thinking about maybe returning return the Car...

Car started violently shaking 10 minutes after left the lot. I called and told them and they gave me an 1800 number to get options on where to get the car fixed. I should not be doing this crap this soon. I hope I didn’t just purchase another lemon.

Mrs ** was the best representative I have ever bought a car from. The DriveTime on the North of Houston. I will be telling me family and friends how easy it is to buy a car if you have a great job.

I received excellent service from my agent Tyerrll. Very friendly and very professional. I would recommend him to anyone. Thank you. The process seemed very simple and the approval only took a matter of 15 to 20 minutes. Really appreciate the service.

Debbie was awesome. She put us in a beautiful car and couldn’t have been more helpful. Give her a big raise!!! We absolutely love our new vehicle. Took it on a road trip today and what a treat. It drives and rides so nice.

Archie ** was an excellent salesman. He was very knowledgeable and helpful with my daughter purchasing her first car. This was my second time working with Drive Time and we walked away satisfied!

This was probably one of the best buying experiences I have had yet. My wife and I arrived and spoke to an awesome salesman there. He was extremely helpful and didn’t pressure me into a different vehicle than what I went in for. Will definitely be a returning customer.

Everything about this buying experience was wonderful from the second we walked in the door until we picked up our SUV. Ryan, Jennifer, and Victoria had our best interests in mind. Victoria was able to get a much better rate than we initially had. This was not our first buying experience with DT but was far the best!

Well my experience with the salesperson was great. Unfortunately I only had the car for 1 day and it's in the shop already. For a problem that was existing and not my fault. Now I'm still without a vehicle and paying Lyft to get me back and forth to work.

I had the best car buying experience with Nick, he made it super easy and painless, and was super patient with me. I will definitely go through Drive Time again in the future, and will recommend them to anyone.

I had a wonderful experience at DriveTime, finally someone who believes in second chances. What a wonderful concept, everything in one package. Even with my credit, I qualified for zero down, WOW!!! Every down payment lowers you monthly payment and the interest rate. I love you guys. I love how the staff work together as a team, not stealing each other's customer because of commission. Keep up the good work!!! Maybe you should add a "referral" program.

I would like to say I wasn’t very satisfied of how they went about things. There was a vehicle that I really wanted which they said I got preapproved for but then I got all the way there and couldn’t get it. It was very disappointing. I did get a vehicle but only because I had no other choice because I had to take an Uber and didn’t want to pay extra to get back home. I do like my car just wasn’t really what I wanted but I will be keeping the car and I hope I have no issues mechanically with it. My sales person was amazing. It’s just the system is messed up. They advertise one thing and do something completely different when you get there.

Mr. Cullen ** help me out big time!! Help me go through the best deals and prices that suited me based on my finances. He even broke down what the cars had for interior to exterior, overall great guy and great experience. Thanks, Mr. **.

I drive the 2017 Ford Escape to a contract job I had in Southern Utah. I'm driving along at 70 mph and suddenly a message comes on saying that the car is over heating. I immediately pulled over and let the car cool down. All fluids were correct, no leaking, but it blew a gasket. I limped it into an auto shop in Kanab. They charged me over 450$ to fix it. I'm not happy. On top of that I went to wash the windshield, when I turned on the washer the driver's side windshield wiper flew off the car. The metal scratched the windshield. I don't know if these cars go through any inspection before you sell them.

I went to a Dealership with the Same information I Presented here and I WAS DENIED (Residence). I filled out Paperwork for DriveTime (Got APPROVED) and here we are now a 2022 GMC Terrain later… THANK YOU DRIVETIME STAFF

It was most likely the best place to feel relax and reliable with the staff. They even gave us pizza and water and the wait was less than 4 hours like most other dealership. I Will recommend Drive Time to my friends and co workers and people I come up with. The lady staff who help us get to a car I wanted, not what they had

Manny at the Eastpointe location Was very helpful and asssured me that everything will be ok and I would be placed in a vehicle. He’s the best. Thanks Manny!!! I will also recommend family and friends to come to DriveTime and get a vehicle!!!