DriveTime Reviews
A company’s ratings are a time-based and verification-based weighted average numerical calculation of the ratings submitted by consumers in the most recent 24-month period.
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About DriveTime
DriveTime Automotive Group Inc., based out of Phoenix, Arizona, operates more than 140 dealerships in the U.S. and is one of the nation's largest used car dealership networks. The company focuses on helping you find a great vehicle, and its approval process lets you know your down payment and monthly payments before you start shopping.
Visit www.drivetime.com- Quick application process
- Five-day return guarantee
- Options for all credit backgrounds
- Interest rates on the higher end
DriveTime Reviews
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Our review standards
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Reviewed Oct. 4, 2026
Great job to Drivetime. Jake was a great salesman, helped us in every way. Easy finance and low down payment.
Reviewed Oct. 4, 2026
Service was great. Received a great deal. They work with you if you have no down payment Great customer service. Didn't take too long. L. Highly recommended.
Reviewed Oct. 4, 2026
Aaron was the best in every way. From beginning to end. Awesome guy, will continue to continue going there. 🙏
Reviewed Oct. 3, 2026
Good customer service when you are approved. Just have your down payment because they sell quick.
Reviewed Oct. 3, 2026
Customer service was great. Loved my experience. They gave a great tour of the car and made sure this is what kind of car I wanted to drive off the lot with!
Reviewed Oct. 2, 2026
Getting approved was fast and easy, I was able to look online at the vehicles at the dealership and picked out the perfect one for myself, went to the dealership and spent a couple hrs. doing the paperwork and finalizing everything and drove off in the same exact car I decided to purchase.
Reviewed Oct. 2, 2026
told several already about the experience
Reviewed Oct. 2, 2026
Horrible experience. Bought a car that violated DTPA Deceptive trade practices I am trying to work with you directly but no success, car has been in shop or bringing to shops more than I have have on my driveway. If you think this is okay I will make sure it is known. I was told to lawyer up, how is this diffusing a situation?
Reviewed Oct. 2, 2026
My experience was amazing since I decided to look for a car in Drive Time. Everything was clear and smooth like the service and the staff was friendly and professional and the deal I look for in the web was the same I got at the dealership.. In general a really good experience...
Reviewed Oct. 1, 2026
I had a wonderful experience, Luz was fantastic. She was working with another customer yet she still got us in our “new” car in a timely manner. Just got the car yesterday and so far so good with it.
Reviewed Oct. 1, 2026
It was easy and quick. The staff was friendly and helpful. I am happy with my purchase. Thanks for everything.
Reviewed Oct. 1, 2026
Process was comfortable. Mr Antonio ** made the whole process very comfortable and to the point, great service.
Reviewed Oct. 1, 2026
I had a great experience with Drive Time. Ceasar ** was great to work with. I was approved and drove off the lot with my 2021 Chevrolet Trax. Thanks, DriveTime Team.
Reviewed Oct. 1, 2026
If I have a choice to come or to tell a friend or family member about my experience with you all I will.
Reviewed Sept. 30, 2026
CJ was very professional and handled everything very well. I would recommend Drive Time to anyone who needs a vehicle. Thanks again CJ I am enjoying my vehicle.
Reviewed Sept. 30, 2026
Jeremiah ** made our car buying experience fun. Not only was he friendly, but he was also very knowledgeable about the car that I had chosen. The whole experience was quick and painless. Would definitely recommend.
Reviewed Sept. 30, 2026
This was the 3rd vehicle I have purchased from Drivetime. It gets easier and the customer service improves every time.
Reviewed Sept. 29, 2026
Great fast service, no pressure, easy buying transaction, no rush.
Reviewed Sept. 29, 2026
I bought my 2020 Nissan Rogue on 9/19/2026 and had to open a claim with SilverRock on 9/28/2026-NINE DAYS LATER! Front and rear brakes are bad-pads, shoes and rotors, shocks and struts are bad, cabin air filter is DISGUSTING, tire rods are bad. SilverRock denied over HALF of the issues with this car!! I called Drivetime and asked why they put this vehicle on the lot to be sold and I was told the vehicle was inspected! If it was inspected, they would have seen the brakes were bad and there were serious issues with the vehicle. They are taking no responsibility at all! Lying about the inspection makes it worse!! Firestone on the other hand has been absolutely amazing as I am on day 2 of waiting to get my vehicle back!
Reviewed Sept. 29, 2026
Drivetime is very reliable and dependable. They will get you a vehicle financed and you will drive off the lot on the same day.
Reviewed Sept. 27, 2026
Very quick easy and friendly experience, will definitely use them for future use.
Reviewed Sept. 27, 2026
The first vehicle I wanted was not available so they showed me another one that I actually liked better but was at a different location. Test drove that vehicle but there was a problem with the car. Demond and Robert at the Marietta location worked diligently to get me into a car that works for me. Rose at Stone Mountain did a great job of getting me started. The process was straightforward and I feel good about the experience. I would recommend DriveTime as a great place to buy a car, especially if your credit is not so good. They said "YES" when a competitor said "NO" and they seem to care about the customer.
Reviewed Sept. 26, 2026
Joshua ** was a great salesman. Very easy to work with. The whole experience was seamless.
Reviewed Sept. 26, 2026
I was sold a car that has a nail in the tire and per Firestone has been there for a while. I called the store who told me my only option was to come and swap the vehicle out which would cause me to have to pay more money down due to the qualifications of my income. I also had to ask the salesman to find a spare tire for my vehicle which didn’t have one during the checklist time.
Reviewed Sept. 25, 2026
My sales brad Henderson was the greatest. He made my experience wonderful. I wouldn't have bought a car if it wasn't for him.
Reviewed Sept. 25, 2026
I had a wonderful experience with Drive Time. It was a quick and painless car buying process. Smoothest vehicle purchase I’ve ever had. Would highly recommend drive time to anyone looking to purchase a vehicle!
Reviewed Sept. 25, 2026
Everybody there was amazing. The first lady (I can't remember her name) mentioned being knew. I would have never guessed that, she seemed to know her stuff like she had been there forever. Her and Elijah were very informative and helpful with everything.
Reviewed Sept. 25, 2026
Very nice & helpful. Got a nice car for a low down payment.
Reviewed Sept. 24, 2026
I would like to thank John. He was a very good salesmen and very respectful of your time. The experience was great. This has nothing to do with John. It could be a company thing but no one should ever ride away without a full tank of gas. But I would do it all again. Thank you John for all your work and dedication.
Reviewed Sept. 24, 2026
They went above and beyond of making me more than a number, treated me like family.
Reviewed Sept. 23, 2026
Jashonna is the best. She was so helpful and she made the process smooth and easy.
Reviewed Sept. 23, 2026
I had the car for 2 days. The engine light came on. The steering wheel would not turned, I bought a lot of car. This never happened to me. They give me another vehicle and hopefully no problems. I had it for a day.
Reviewed Sept. 23, 2026
It was fast. He was good at explaining how everything worked.
Reviewed Sept. 23, 2026
I had a wonderful experience purchasing my Hyundai Santa Fe at Drive Time. Nakola was very knowledgeable and explained the process from beginning to end. She was very kind and sweet! She made sure I knew everything about my vehicle before I signed any paperwork or submitted any payment! If I am ever in need of another vehicle, I will definitely go to Drive Time. I will refer all my family and friends to Drive Time. Thank you.
Reviewed Sept. 22, 2026
Nichole was very pleasant and helpful. She made getting the car we wanted relatively easy. Considering my current credit standing, payments were reasonable. Overall, it was a good experience.
Reviewed Sept. 22, 2026
Brian was amazing. His customer service was greatly appreciated. Made the process easy and enjoyable.
Reviewed Sept. 22, 2026
Very fair priced and everyone at DriveTime Stone Mountain is a professional.
Reviewed Sept. 21, 2026
This was a great experience by Danni. She was the most pleasant and patient young lady. (I don't have a lot of patience.) She made this car buying experience pleasant.
Reviewed Sept. 21, 2026
Very good experience. Will highly recommend for others.
Reviewed Sept. 21, 2026
ABSOLUTELY FANTASTIC, QUICK, WONDERFUL SERVICE FROM EVERYONE THERE!! WILL TRULY RECOMMEND ANYONE I KNOW!!
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