DriveTime Reviews

I was grateful for Rudy in Arlington location. He was amazing. I choose a Chevy Traverse. Took it home. Had a water leak. Came back Monday and he helped find a car I was truly happy with and enjoyed. The transaction for the swapping of vehicles getting out of one contract to another was such an easy process. He was amazing and handled all my concerns and just so very helpful. Thank you Rudy for all your hard-work, but most of all your dedication to validate and ensuring my choice was mine, but I was definitely solid on my choice for a second time.

I am so very thankful for Michael **. He helped me get in the car that I have always wanted and color. I would recommend Drivetime and Michael **. He is a number one customer representative. Thank you again.

Very good service and polite! Very clear communication throughout the whole process. Honestly wish I’d went here before going to Casey Chevrolet! With that being said I left with exactly what I was looking for without any issues or problems. 2022 Malibu with only 36,000 and very happy with my purchase.

My salesman was very polite and very helpful And I will recommend him to anyone that needs a car. The process was quick and easy. It was my best car buying experience. The vehicle selection was great. I will buy from this dealership in the future.

Nothing but problems with the Jeep I just financed. The first day I had it a whistling sound started at the rear of the car. I already took a full day off, so I haven't been able to get to a shop to find out why. I think you have a reasonable expectation to drive off the lot with zero problems. Also, discovering shoddy repairs to the vehicle, like a passenger side door handle that looks like they used whiteout to cover up the issue (I don't know how I missed it on inspection). And after looking up the replacement price for the part, it makes me even more angry to find out how cheap it would have been for them to do it right the first time. For the amount of money this car was, all of this is unacceptable.

I had a wonderful experience at Drive Time Greenville. It was made easy and quick as well as detailed. I have to say it was one of the best experiences I’ve had with car purchases. I will definitely recommend and use them again. They also gave me many choices on vehicles that was in the range I wanted to stay in. In short, 5 stars.

Great all around experience, positive atmosphere, great people, and very understanding sales associates. Terill was a blessing. We needed a car at the right payment and he hit a home run. Thank you so much and God bless.

The associate that helped us was amazing. She was so nice and very helpful. And she loved holding our baby. Grace was amazing and we thank her so much for getting us into a vehicle. Grace was very patient with us and we enjoyed being there with our daughter.

I will be calling corporate after the holiday. The car didn’t last 24 hours before red lights came on. There was no oil in car and it was black. I purposely ask when oil was changed so we knew where to start. Seller said recently according to to papers and sticker would tell. Well no sticker and no answer to our question. Whoever did check didn’t check oil. Also issue with Evan from Arizona lied to my granddaughter about down payment without co signer. It took from 10 am till 4 to get this car. In 54 years of buying cars I have never had such issues buying a car. Also be kind give the new buyers a tank of gas.

I went to the Stone Mountain, GA location. It was an amazing experience! Customer service was top tier, they worked together as a team to get the job done! There are multiple customers in the building being treated with respect and courtesy. The manager moved around to insure business was being conducted. The “sales reps” worked as if they been together for years!

Thank you for helping us out and I appreciate everything you did for me. But I'm thinking I'll say one thing, guys you your favorite. Good people up there to help me out the sills. I'm thank you doing so. I'm gonna continue to like do move on. Thank you. Have a wonderful day. Thank you

Marissa was very professional and understandings and listen to us and helped us in every way possible and was straightforward with me on everything. Even helped hooked me up with great insurance guy too. She even stayed over on her shift to help us with getting the car and everything we needed. Loved it.

My Husband and I went in looking for a specific truck and left with a newer and better truck. Our salesman Quanu waa the best. Went over every detail with us. Several different options to choose from. Make sure you do the application online first. It shows you what you qualify for. I would recommend Drive Time to my family and friends.

The initial car I wanted was a Kia soul. I filled out paperwork via email and was told by the lady that I could come get it on Monday for the next thing. I know they sold it out of a lot. Drivetime people then referred me over to the northeast location in Columbus, Ohio. I made a down payment on a car that I wanted and when I arrive three hours from out of state the car was in repair and not eligible for sale. They then began to show me two other vehicles when the girl went to get them for a test drive she had neither one.

Stephanie and Eric were pleasant to work with, explaining everything and helping me understand the in and outs of purchasing a car. Thank you so much, Stephanie. I wish you the best in your new career.

DriveTime was able to get me in and down within 2 days with no issues. First day Could have had it done but my bank had closed already. So Drivetime put the vehicle on reserve to be taken care of the following day.

I had an outstanding experience working with Andrew. From the moment I arrived, he was friendly, knowledgeable, and genuinely interested in helping me find the right vehicle—not just making a sale. He was patient, answered all of my questions honestly, and made the entire process smooth and stress-free. I never felt pressured, and he took the time to make sure I was comfortable with my decision. If you're looking for someone who is professional, trustworthy, and truly cares about his customers, I highly recommend him. Thank you.

All I can say is they are awesome. I have been stressing how I was going to get back and forth to work. Thanks for all your help. Thank for everything. Will recommend for people to y'all. I thought I wasn't going to be able to a vehicle but I was wrong.

The staff was so polite and courtesy. Very resourceful snd knowledgeable. They used time management well. Very accurate with decision making and extremely professional. I had a great experience with my purchasing power.

Everyone I spoke with and who assisted me in the process of buying a vehicle was extremely helpful. I would recommend anyone to go there for a vehicle. I’ve only had my vehicle for a day but I’m extremely happy.

My wife and I had a very good experience at DriveTime Tallahassee. Our salesman was excellent, no pressure. The only thing I wish to have done was clean. The car better, but overall. It was an excellent experience and did not disappoint.

We struggled due to credit issues to be able to finance a economical cheaper vehicle that fit within our monthly budget. I think in total from start to finish we spent a total of four hours in the dealership looking at vehicles to walking away with keys. I would recommend the Glendale AZ location to anyone struggling to purchase a car.

Patrick was awesome. He took the time to make sure everything was done right. Had a blast working with him. Everyone in the Knoxville location was very kind. If you are looking for a good used vehicle Drivetime In Knoxville is your place.

This was the first time going to Drive Time and our agent Colt helped to make the process easy for us. He really helped us in finding the right vehicle for our needs and would highly recommend his services to anyone interested in looking for their next vehicle. He helped us pick a winner.

Everything is OK. Would have been better if gas tank was filled. The Only gas was from test drive. Had to go BJs to fill gas tank.

It was probably the best experience I ever had at a dealership. Ryan ** was very knowledgeable and very nice to work with. I would definitely suggest to my Friends and Family about buying a vehicle through DriveTime.

I really like the 2020 KIA SOUL GT LINE however, I'm not completely satisfied with my purchase of my particular 2020 KIA SOUL GT. 1. THE PRICE is too much for the overall condition of the car. 2. THE PAINT has started to peel on the driver's side and blemishes in the paint have appeared since washing the car. I bought wax and polish to get the back to a better shine but I'm concerned that more paint will peel off. 3. THE PET ODOR was not expected and upon further inspection and driving the appearance of dog fur wasn't appreciated. 4. THE CHECK ENGINE LIGHT is on THE day after I purchased $24,000 vehicle!!!! Now I can live with the small inconsistencies and NORMAL wear and tear what the check engine light and the paint job on this car. It needs to be addressed and rectified or I'm thinking about maybe returning return the Car...

Car started violently shaking 10 minutes after left the lot. I called and told them and they gave me an 1800 number to get options on where to get the car fixed. I should not be doing this crap this soon. I hope I didn’t just purchase another lemon.

Mrs ** was the best representative I have ever bought a car from. The DriveTime on the North of Houston. I will be telling me family and friends how easy it is to buy a car if you have a great job.

I received excellent service from my agent Tyerrll. Very friendly and very professional. I would recommend him to anyone. Thank you. The process seemed very simple and the approval only took a matter of 15 to 20 minutes. Really appreciate the service.