DriveTime Reviews

My experience at DriveTime was a pleasant. The staff was efficient and quite personable. Everyone one worked together to service customers and if there problems I never saw any. Options were many as well as their car selection. You do what you do well. Thanks guys!

I love the service I got at DriveTime. They were very helpful and polite.

Absolutely lovely staff! All were patient with me and got me into the car that I really wanted. I wish I remembered my salesperson's name. It was either Jose or Juan. He didn't force me to do anything I didn't want and I let him know he was excellent. I'm so glad I chose DriveTime!!!

Fred who sold us our car was very kind, friendly. But we felt a little disturb because he did not closed out our forms. There was another person who closed out our forms. He did not have us at the time sign for our registered form for sticker and about a week later the Bridgecrest call us and informed me and my husband that our vehicle was not registered and they will pick our car. This was not fair to me and my husband. We had a bad taste in our mouth. We have purchased 4 vehicles in the past 6 yrs. We expected better service than this.

Rupert is amazing. We got a car with no problem.

I was very pleased with the service we were provided by DriveTime. The entire experience went smooth and the people were very friendly. I would recommend them to anyone.

The car buying experience was easy & straight forward. Harriet was an excellent representative for DriveTime & very thorough. I've never had a better experience. Thank you for mailing this a sweat-free experience. Our next car will definitely be purchased from your location again.

I would refer a friend or family member to Charles **. He did a wonderful job and I'm very happy with the car that I got. If the car you want is not there he will make sure you get it.

I had the best experience with Malik. It was so simple and painless. Will recommend to anyone and buy again. I love my new car. It runs smooth and looks brand new. This dealership really took time to make sure I found a car I liked no matter how long it took.

I love my car. Drives very well. I am truly thankful to Wil ** who answered all my questions honestly. Thank you!!

The staff have great customer service.

Have to say it was a painless buying experience. Got a good car at a doable price.

My experience was awesome with DriveTime.

I had the most honest experience I've ever experience from a car dealer. Ryan **, Yolanda and Rolls Royce were professional and great. I have had nothing but great customer service from that office in Lakewood CO.

I had a great experience at DriveTime. The staff was very friendly. I would recommend DriveTime to anyone. I love my Honda Accord. Thanks DriveTime.

We received extra friendly service. Truly an awesome experience! It was very refreshing after being told no at so many "guaranteed approval" car lots to finally be told 'YES we can!' The staff really went over and above all of our expectations to ensure we got exactly what we needed an affordable price. Thanks Shannon ** and Kenny. You guys rock!

They were very helpful and got me into the car I wanted. I would definitely recommend anyone to go there!!!

My husband and I just bought a 07 Toyota Highlander from DriveTime. We had a difficult time finding anything for a while, we took the chance 1 more time with going to DriveTime that I am beyond pleased with our decision. Everyone is super nice and professional and made everything a very easy process!

DriveTime of Riverside - The idea of looking for a car literally brought me anxiety because of my situation & lack not credit. I went to 1 dealership & was given the runaround for 2 hrs. I still decided to go check out DriveTime because I did a pre-approval online. When I told the sales rep & sales manager my situation & what I could work with, they were straightforward & honest. I could not have been more pleased!! Long story short, I had my friend drive me to look for a car but I left DriveTime in my own car!!

Purchasing a car from DriveTime was the best experience ever. The salesman and the manager are great. After months of looking for a car finally have a way to move around. Thank you for giving me a second chance to rebuild my credit.

Easy process, started online browsing inventory, went to lot, very nice salesman, answered all questions with no pressure, set up pre-approval online, explained warranty well, handled test drive and then when we decided it was the car for us. He quickly got all the information he needed from us and got us done and on our way in just a little over an hour from start to finish. Very satisfied with the experience.

I had the best experience with DriveTime! From the moment I walked in to driving off in my car! Everyone was so helpful and they focused on what was best and smartest for ME! I have already referred friends and family and will continue to do so!

The staff was very nice. Jim ** took care of me, he's a go-to guy if you are looking to get the best experience at DriveTime, and Brian the manager is the best, he makes sure you are comfortable with your results and explains your contract in terms you understands. I love you guys. Downey DriveTime is your best option when buying a vehicle.

Everyone was really nice and helpful. We went in prepared for the car we wanted and the website was on point this the vehicle selection. Most people hate the paperwork process but these guys made it as simple as possible for us. We will recommend to everyone. Thanks to Bo and Will for all your help!

I am so excited and pleased with my experience at DriveTime that I recommend you to everyone that comments on my new SUV. Thank you.

The whole entire experience was exceptional. The staff was very nice & they all seemed to extremely knowledgeable. Harriet was great. She was not pushy & made sure she answered every question.

Alicia and Kevin did a great job assisting with the purchase of our vehicle.

Would definitely recommend going to DriveTime. I had one of the best experiences. I almost said no to even going after being approved online because I've been through it with other places but DriveTime called talked to me and even answered my questions before going. I really thought the sales person was great and down to earth being straightforward with answering questions and helping us make a decision based on what we were looking for in getting a vehicle.

I have recommended DriveTime. It was a great experience. I was extremely stressed over this car situation but both Johnny and Stacie were so helpful and good at what they do. Thank you!

From the time I walked on to the lot the experience was awesome. The sales manager came out, greeted me, and I explained that I had to get to work by a certain time and what my situation was. He listened to me patiently and took me inside and introduced me to Matthew, my salesman. They made my buying experience painless, easy, and fun. I was treated with nothing but the utmost respect. My downpayment and monthly payments were both lower than I expected. I got a fantastic newer car (not some piece of junk) at a great price and payment that I could afford. I will certainly be recommend this DriveTime Dealership in St. Louis (on S. Lindbergh) to everyone I know. Go see Matthew and Kenny!!!

Had a good experience with DriveTime. I love the package deal that comes with the vehicles. Also Ryan was great and he showed me that buying a vehicle was affordable and painless. I will definitely recommend DriveTime to my friends and family.

I bought my car March 5 2015. The buying experience was great but the vehicle turned out to be a lemon. I have been to the recommended auto shop but the issue was not fixed. Now I have to spend $200.00 at the Ford dealership for them to try to repair the vehicle, but I don't believe they will fix the problem and I just want to return the car. I went to DriveTime thinking I was gonna get a great car with no problems but it didn't turn out that way! I'm so disappointed.

My husband and I did not have the greatest credit and was told by my daughter and son to try DriveTime. We decided to give it a try, and we got credit to get a car. They explained everything to us of what they can offer us and we looked at the cars that we were wanting. We chose the car and they even got us a better price. They even transferred my plates and insurance while we were there. Needless to say we drove home with our new car. The last and but not least, the employees were Great. Helpful... yes, courteous... yes, knowledgeable... yes.

When I talked with Ron **, I was excited and hopeful, then I came in - looked at this Ford Fusion. Some things were spring on me I got a little upset. Then I did a little research and found a car that I am very happy with so all in all I enjoyed my time at DriveTime. And I'm happy with my purchase... Thank You all at DriveTime.

What an outstanding experience it was getting my Nitro. Everything was easy breezy and made my day to get it done so quickly. I will be sending all I can to Stephanie. She made it all worth the drive.

Bought a 2010 Escape in Louisville KY. Michael ** was awesome - went beyond and above to help me. Will definitely deal with them in the future.

Rude and the whole staff treated my wife Sarah and I very well. The staff worked very hard to find the right car in our down payment. I will tell everyone I know about DriveTime. My wife and I are very happy with our 2010 Nissan rouge. Thank you DriveTime staff!!!

I had a great experience purchasing my vehicle! Jennifer was awesome and very helpful!!! They gave me options and even with my bad credit I was able to drive away with a car I love!!! The staff was incredible! They were very helpful and well educated! They had knowledge and passion! They really work for the customer to ensure that we drive away with something we love!!! Thank you so much!!! I will highly recommend you guys!

My overall experience was great. The only thing I did not like was when I asked about something being taken off for a cigarette hole in the seat I was told I would only going to get a full take of gas and they would check with GM and have not hear anything since.

Very friendly. Went there just to look and they went beyond their duties. I enjoyed my time. They answered all my questions that I had. They was never one time they seemed like they was getting frustrated because it took awhile. I will definitely be recommending people to go there.

James and Joseph were awesome that was so friendly and helped me get a car. Go see them. They are awesome.

Yes the sales rep Claudette ** went out of her way to make the buying experience supreme even the sales manager Salvador and store manager thanked me and went over everything on the 2014 Ford Focus. I am so happy to have a reliable car and thank you DriveTime.

I had a wonderful experience with DriveTime. My salesman, Sudan, did everything he could to get me in a car immediately. I didn't get any runaround like I did at other dealerships. I will recommend you guys to everyone!

We had a pleasant experience at DriveTime, everyone was very helpful. Our sales representative Chrisjon was very patient with us as he went over all the options we had with the car and with financing. We did not feel like we were being rushed to make a decision.

Had a great experience at the dealership but as soon as I drove away I seen a crack in my window seal. I called back to let them know and they said they could not do anything after I purchase it. They gave me two options: I can return the car and get a full refund or I can pay for the repair myself. I was very disappointed in that answer so I had to come out of pocket to replace my window seal on my new car I just bought from DriveTime less 30 minutes after purchasing it from DriveTime. After they wash your car make sure you look over it before you sign any paperwork or before you drive off the lot.

I would like to thank Jan and Claudio and the staff team in Kissimmee!!!. They did an outstanding job in getting me through the process of purchasing my beautiful Lexus 430ls. Jan was very helpful and always responded in a timely fashion. I can say our trip to Florida was well worth it plus they even call to check to make sure we made it back to Atlanta safely. Thanks a million!!!

Had a great experience. Erien was very nice and helpfully. One issue I had was with a tire. Before test driving and purchasing car tire was flat. Two days later notice a lump in tire. Hoping DriveTime will correct the issue.

Torrance was absolutely awesome. He can bring a calm to a storm. He was so patient with me being so indecisive but he knows that that goes along with the territory when making a purchase, so he ready for it. He knows his job so I rate him a 10 in all areas.

My Sales Representative, Austin, was extremely professional and at the same time created a very laid back and easy going process. My credit isn't great and they were very accommodating even with that obstacle. Lastly, the car is great. The only gripe I have is that the brakes were a little low, but they were within the legal limit to sell me the vehicle with. Overall I would recommend them to any friend or family member that needs help getting out of a bad credit situation. Thank you DriveTime!

I am very pleased with the DriveTime staff especially Brianna. They were very helpful. Thank you.

I was told that I had 5 days to test drive their car. If I was not completely satisfied I could return it for a full refund of my down payment. It only took a few hours to realize that this was a lemon. Dealer refused to refund monies.

The staff, salesman and manager worked diligently to help me find what I was looking for and priced within my budget.

Great care was taken to get me in the ride I wanted. When I left I still could not believe they got me In the car I wanted. So awesome. Thank You so much staff at Drivetime north little rock.

I didn't go in to Drivetime expecting to have a new vehicle that day. The staff was so amazing and helpful. I was just going to look but ended up getting a new van. They made it easy for me to trade in my car. Thank you so much DriveTime for making this experience a great one.

My experience with DriveTime went very well! Really good customer service, nice people and very helpful. They guided me through everything I needed to know. I couldn't had picked a better place to go to. I love how they treated me and I would like to thank y'all so much for everything. I'm loving my new car. :)

Had Trevor ** from DriveTime on Florida Ave in Tampa, FL and he was nice and helpful. We had issues with the insurance, but that has nothing to do with him or DriveTime. I will recommend to anyone and everyone! Thanks everyone and thanks Trevor for helping me with my budget. :)

My experience was GREAT! Very patient and made sure I understood the process!

I never knew buying a car could be so effortless! Josh and Seth were outstanding during my purchase. My son referred me & I'm glad he did!! Thank you!! Will definitely recommend this place!

I purchased one Ford Fiesta 2012 on 5/21. I had the car checked out and I have an electrical or fan issue. I hate that I wasted an entire day getting this car to probably be out of it for at least a week.

I can't tell you how helpful Johnny was to us in searching for the right vehicle. This is our third purchase, and Johnny has been at each location to help us. We drove home with our new vehicle and are so pleased. Everyone was great with our deal. They were even willing to get another vehicle from another location that same day. Thanks, DriveTime.

All staff was very helpful and the process was rather fast. Everything was explained well and we were asked many times if we had questions. We were there past closing time and wasn't felt like we were being rushed. Very pleased with the experience.

My sales woman was super helpful and truly treated me with respect and help me pick out a car that I truly love.

I went into this location after a long day to be given a BUNCH of choices and walked away with a better car and everyone there helped me in my weird situation. I would recommend DriveTime in general to anyone in need of a car. Thank you!!

At DriveTime they made me feel like I was making big moves in life. The fact that I had options between newer year vehicles with no credit was pretty amazing. At 22 I never thought I'd be in such a nice vehicle. They have a great setup, many options, and the staff is friendly at all times. Definitely a place I'm recommending to my friends!

Reggie and Carlos made what I thought would be a difficult day and very pleasant and ultimately terrific day. It took three hours to drive away in the carbon my dreams. I knew with my bad credit financing would be pricey, but I'm very pleased with how it was all handled. Thumbs up!

Thank you DriveTime. Yes I will send friends. I am very happy. The staff very outstanding and outgoing.

Kevin ** and the staff were very patient and awesome to work with. Very helpful in finding us the right vehicle for us and our needs.

A sincere thank you to Torrance **, sales agent II. He was very professional, courteous, and efficient. I was very skeptical when I walked in the door, but he took excellent care of me. He confidently and reassuringly walked me through the financing qualification process. He listened to my criteria for a vehicle. He was patient while I looked at and test drove vehicles. And the day of signing, he came on his day off to complete my purchasing process. He was a God send. I am truly grateful. I wish everyone's experience was a good as mine. Thank you DriveTime!

I went into DriveTime as a first-time buyer, with little knowledge of the process other than from what one can learn from Google. While walking in, everyone greeted me nicely. My salesperson "Eric" was so down to earth, and helpful. He eased my mind, and walked me through everything. I was approved for zero down on a variety of great cars. Unfortunately the car I wanted was sold the day before I got there, so I advise anyone to put money down to hold the car you want, because they do sell FAST! Luckily, I fell in love with a different car. They have so many to choose from. There's no worry in your mind that you'll leave with the right one.

Thanks to Faith (Covington Pike) for making my car buying experience quick, painless, and fun. 5 stars.

The experience was excellent! I really appreciated the set price. The salesman were polite, friendly and knowledgeable. They worked to get us to the downpayment and monthly payment we wanted. We would definitely come back and recommend to friends and family!

I would like to thank each one of you that help me in getting me a wonderful nice car which I love very much. The staff was very pleasant. I was greeted with a warm welcome when I first enter the building. The salesperson that help me (Frenchy) was knowledgeable and answer questions that I didn't quite understand. The young man that drove me to another site to pick up my car was very kind and sweet. (Sorry I don't remember his name). Thank you DriveTime. I will highly recommend my friends or whoever to you guys.

I'm not as happy as I had hoped to be. I'm still smelling oil burning. I don't feel I got enough for my trade and 466.00 per month for 5 1/2 years just seems too high priced for a 07 Ford Explorer that's just plain and has 96000 plus miles on it. So I'm kind of feeling like I should have brought my vaseline or some sort of cheap lubricant with me that day that they saw me coming from miles away. I feel like I have a big boulder in my stomach. Don't get me wrong. I love my SUV. I just feel like I got took advantage of when I needed a vehicle. Just sad and very depressed.

Over the past few years I have purchased a couple of cars and this has by far been the smoothest experience I've ever had. This was my second purchase at DriveTime and I will keep coming back!

Friendly and efficient sales service. I'm a very satisfied customer.

My experience with DriveTime was very good.

The sales team was friendly, very helpful and they listened to what my needs were and found me the perfect car. I would definitely recommend my friends and family to DriveTime. They made the experience quick and easy.

Lori and Ivan were extremely helpful and easy to understand. They both did an outstanding job. So much so that my friend, who was not buying a car, would still recommend this DriveTime office with anyone who needed a vehicle.

The whole process was long and stressful. Took five hours. But I am happy with my vehicle.

This was a very pleasant experience for buying a car, test drove it then within the hour had keys in my hand. Will buy another from DriveTime when needed.

I had a very pleasant time with salesperson, dealer was clean, everyone was nice, even the car are nice. I am a mechanic and worked for general motors for 15 years, but people are completely missing what happens here. You cannot haggle the prices and there is a Mark up on the used car prices. I would always suggest to take a look at Kelly blue book a lot of people are not using anymore and allowing yourself and the sales man to get away with making a huge profits. You research but there is also a reason to these people with no or bad credit. This might be your only option for a vehicle so you might have to bite the bullet.

I must say, I was impressed with DriveTime. The time that they took to assist us being that we showed up an hour before they closed & continued to help us until the end - helping select a vehicle, the processing & the financing portion. The staff stood late into the after hours without complaints to assist us. Yes, I would refer a friend. Thanks to Art & the Finance fella that also helped. Thanks guys! :D I truly appreciate you.

I recently purchased a beautiful vehicle from DriveTime, the location on Eastern and Sahara in Las Vegas, NV. I really had a very pleasant experience. Jeremy greeted me right away and was very easy going and professional through the entire process. Joe, or Old Joe, as they like to call him also helped ease the process with his wide knowledge and courtesy. I am greatly appreciative to Jeremy and Joe for making my car buying experience enjoyable.

Antjuan ** was the best. He went above and beyond to make me feel comfortable. He made a pleasurable experience.

The customer service we received the minute Frederick made contact with us out on the lot was fantastic. He went above and beyond to show his commitment to helping us and his personal and professional opinions helped us to make our final decision. Frederick is a major asset to the Ocala DriveTime team. A thanks to him for the great experience. We love our van.

Very fast and easy process. Salesman Henry was awesome!! Will let people know about DriveTime.

Thank you DriveTime for your help with getting me into a car!!

Everyone at DriveTime was excellent! Kiovani was our sales associate and he was very patient and kind. The gentleman that did the finance portion was very nice also. He answered all questions quickly and proficiently. It was a very nice experience.

I was extremely pleased with the service I got while buying my new car!!! The sales ladies were not over stepping boundaries or really being persistent. I was given time to look over the lot and select what I wanted, and then I went inside and got assistance, and they were very courteous and knowledgeable. I WILL DEFINITELY REFER A FRIEND!!!

Just ranting. But my experience at DriveTime wasn't what I was expecting. But I really was happy driving away from there in the vehicle I purchased.

Brendan was very helpful and thorough. He made me feel confident about my purchase and explained everything that was unclear. Thank you DriveTime for putting me in the car I want.

My experience was wonderful. My salesperson was amazing and understanding of my wants and needs!

Ms. Lydia ** was AWESOME!!! I love my car. Everyone else says that it is so me and I am still excited! Thanks for all your help you guys. All of you guys rock!!!

What a great experience. The service was top notch, the staff was amazing, super friendly and more than willing to help. A special shout out to Shavonne ** as she was my salesperson and she was absolutely amazing. 5 stars and more if I could give them.

I had a quick and easy process with getting my new car and DriveTime has helped me get further in my life to do something I never thought would be possible for me.

Sam ** was very friendly and helpful. He explained everything in details and always ask if I had any questions. Everyone that I came in contact with was friendly. My experience was great. I would definitely refer others to DriveTime.

My daughter and I were in a rush to get a car after she had a car accident. We decided to go to DriveTime because I remembered the commercials and I knew I didn't have the best credit score. We entered the dealership and were immediately greeted by Kester. He showed us to a desk and got the application process started. We were approved very quickly. We then went to see cars. We found exactly what we wanted and took a test drive. My daughter decided on a car and we finished the paperwork. It did take a little while for everything to get completed, but that wasn't a problem. We were treated very well and kept us entertained. We drove off very happy and my daughter had a great experience buying her first car.

The only thing is the length of time you are there and the length of the process. Everyone was nice.

The people was very friendly, had no issues. I would recommend anyone to go there.

It was fast and easy. This eight new car I bought over my 42 life. This one was best, fastest and easy dealing I ever done. I had no headache when I left dealership.

Ron ** and Tyler ** did a great job. Ron asked the right questions to help narrow the choices and save us time. Tyler explained the processes in order to make the purchase and we were in the vehicle in just a couple days. Thanks again. Well done.

I have never had such a great experience buying a car. I will be screaming the joys of your dealership. Lisa was also a very bright shining angel for us. Thank you.

Excellent choice for a dealership. I really enjoyed my experience with DriveTime. My salesman Van was excellent and the Senior underwriter Jeff was great. I didn't expect to get approved for a car but with the friendly customer service and good choices of cars I was able to drive away with my Nissan Altima the same day. I recommend this DriveTime location to anyone. Thanks Van and Jeff. I greatly appreciate you guys!!!

The staff and the entire process at DriveTime was great. I never once felt pressured into something like other dealerships do to get their commission. I love my new car and the staff was fantastic through the entire process!!!

I would like to send this appreciative response for our salesman Jeff. As a matter of fact we were more than taken care by all staff involved. Staff was courteous and keep us informed of all steps in the process. Jeff made us feel comfortable and delivered an excellent experience.

No hassle, nice staff, great service.

I wanted to thank Michelle ** for being phenomenal. From the moment we entered DriveTime, she was very welcoming and inviting. Working with her was no pressure and such a pleasure. She is the epitome of what a true salesperson should be: someone who cares about our needs, listens to our concerns, and has our best interests in mind; not focused on getting a sale... which is the reason WHY she got our sale. She went above and beyond to ensure our needs were met. If you ever go to the Glendale DriveTime, ask to work with Michelle. You won't regret it!

Had an awesome experience yet again! This is my second time doing business with DriveTime in Charleston, SC. Wonderful people and great attitudes! They have done so much for my credit so I know it only gets better from here! Big thank you to a wonderful dealership. People you can trust!

Brendan ** from the Glen Burnie, MD DriveTime was awesome. He treated me like I was one of his family members. He went over all the paper work with me and my girlfriend and made it so easy. He was understanding, nice, and kind. Great guy. Thanks buddy! I am so happy with my truck.

DriveTime was more than helpful with everything. They work with you to help you get exactly what you want. I definitely recommend to anyone that wants something in their budget to go there. Gerald my sales person, this wouldn't be possible without your help. Thank you so much in everything you did to make this happen for me. You are the best.

This is my 2nd car from DRIVETIME! My sales guy was the best Keith ** at the Cassat store. I searched and did my homework finding the car I REALLY want. It was in another city. To my surprise they got it to me the VERY next day! Great car, great service, AMAZING PRICE! Love it!

I have been dealing with Amber ** for months and she has been nothing but professional and helpful! GREAT EXPERIENCE with everyone in the store! Thanks!

My experience with DriveTime was outstanding. The salesman Bryan, was so helpful. He came and got me from my home and brought me to the dealership, so I could see the cars and to test drive the vehicle that I wanted. So I wouldn't have to ride the bus in the rain on my day off. The day that I got my vehicle he came and got me from my job, on my lunch hour to take care of the paperwork, and I left there with the car that I wanted. No more having to ride the bus anymore.

Extremely pleased with the attention and courtesy and patience shown by your friendly and knowledgeable staff. Pleased with my Nissan Altima. Blessings!

I had one of the best experiences dealing with DriveTime. We went there to buy a car and that's what we got, they didn't try and talk us into something other than what we wanted and the process was quick and efficient. I would recommend to all my friends and family to go there to get their next vehicle. Thank you so much DriveTime for a great experience.

Great customer service!!! Antonio you are the man! Keep up the good work.

I purchased a vehicle from DriveTime on January 30-2016. The customer service was great. The problems comes in where I've only had my car for three months and I have to fix it already, not even put 3000 miles on the car yet, very upsetting. I called the warranty company. She explain to me that if I used the on-site place where they send our car too I would have to pay 100 deductible or if I decides to use my own I would have to pay 200 out of pocket and for the labor and parts, so I used the warranty company. MY CAR WAS POPPING AND BACK FIRING WHEN I DRIVE. SO I HAD MY CAR TOWED TO PALMETTO AUTO on Tuesday. It took them a whole day to figure out what was wrong with my car. First it was the fuel pump then he call back saying it's still firing back. I said would could it be so the guy said "I would call you back once I figure it out."

Drivetime is great. This is my 2nd car through them. I haven't had ANY problems and all the employees are so friendly and helpful. I can't thank them enough.

This is a very friendly place. They make you feel welcome Rich or Poor... If you're needing a ride this is the place to be! Come on in and speak to ** or any of the nice salesmen there. They will definitely hook you up with what you like and feel comfortable with and they won't pressure you to do something you don't wanna do like some places! Have a blessed Day. :)

All associates have good customer service.

I was very satisfied after I left #DriveTime. The staff was so helpful with everything. Great customer service and work performance. My Recommendation is highly recommended to anyone looking for a vehicle. Thank you guys so much, keep up the good work. Way to go! I Love my SUV.

It was truly a pleasure to have Lee ** and Kevin assist Julius and I in finding a more dependable vehicle... Would definitely recommend to friends.

I would like to start by saying the staff was extremely helpful and nice. It felt like a family atmosphere, I felt like I was welcomed with open arms and smiles. I would recommend Drivetime to all my friends and family. We were greeted by Trey as soon as we walked through the door and he knew who we came to see and made sure we got to the right person. Matt was an awesome sales rep and very knowledgeable. Everyone made sure to introduce themselves from the GM to the Mechanic. Shawn was awesome at the contract signing and answered every question I had. I am extremely happy.

I made my way out to the Montclair dealership from North Hollywood to see one particular car on the lot there. I do not think that I have ever had a more simple and no pressure process with a car dealer before. I went into it knowing what it was I wanted and how much I was thinking I would pay, and ended up bettering that. So I had a great experience for sure, thanks to Josh the sales associate. I did not feel pressured, he was willing to take me on a test drive with any car I liked, I never felt rushed. I drove the one that I came to see and was hooked right there though. I am glad I got it. Wonderful car, so comfortable. Well worth the trek out there.

Had a tire blow out not far from the dealer. They never fixed it before I left the lot.

Very very satisfied with service. I am very pleased with my purchase!!!

We recently bought a SUV from the Louisville location. The salesmen were very helpful and made the process very easy on our behalf. However when we left in the vehicle we discovered the heat did not work so the next day after buying the car we had to take it to the shop for repairs. I also was disappointed in the variety of vehicles to choose from. We originally were looking for a truck but there was only one on the whole lot. In general it was a good experience other than having to spend an hour and a half at the shop today.

I can honestly say it was the easiest car I ever bought but I now understand why because you're getting screwed over. I asked about the no hassle pricing and was assured that the car was marked at a fair market value. Well after I bought the car and got home I looked up the nada. I found out that I was charged double for the car plus an apr of 21%. I went to DriveTime because my wife wreck her car and this place took advantage of me with a smile on their face.

I went in to purchase an suv and come out happy and very pleased. My salesman was very patient and kind. His name was Vicent **. He handled everything in a timely manner and was very accurate. I would recommend all my friends and family!

DriveTime gave me the absolute best car purchasing experience of my life. Great staff!!! My saleswoman Malinda was exceptional. They made a client for life. Quick and easy process. Thank you guys so much.

I had my 5 year old monster with me on both my visits and the staff was extremely friendly and accommodating. They offered him crayons and an activity book to distract him. They also changed the tv to cartoons for him.

Thank you so much. I love my Kia, it is so nice. Thank all that helped.

My wife and I had a great overall experience working with Daniel from the Glendale, AZ location. The process was rather quick and I would recommend this to friends and family. The financing is in income based which makes it easier for us who have a pretty new credit history. The only issue we had was that the cars don't come with a warranty from the dealer. Only an add option for more $$...

I did a application online for DriveTime. I was notified that I was approved for a certain amount. Went into DriveTime. They tell me about a program they have for leasing to own. I was ok with that until they tell me I cannot get a car unless it had 100,000 miles on it and they only had 3 cars available which was the worst cars. DriveTime tells you they can get you approved, but they want to give you what they want you to have and want you to put a lot of money down to get a car that will break down quick. I was told if I put 8,000 dollars down I can get a car that has 42,000 miles, then they are crazy. I feel I didn't get the best service because they didn't even try to offer me anything else. They didn't even care. DriveTime needs to take their sign down in their building. You can't get anything you want but what they want to give you which is garbage.

The staff at DriveTime were very courteous and I liked it. It's one thing to be polite but they went out of their way to ensure the experience is not a bad thing. They listened and helped me decide what suited my needs. I came in late in the evening and they worked well past the normal closing time for me. Very satisfied.

The salespeople were very professional and helpful.

Very happy with my whole car buying experience!!!

Great customer service. They did everything to get my daughter in a car.

I had a great experience with DriveTime! I scheduled an appt. the same day I drove off the lot. I was helped as soon as I walked through the door. All staff were helpful and friendly. I was able to get a vehicle I liked and with a low down payment! Thanks DriveTime!

Sabrina was very knowledgeable and very helpful. She answered every question I had. She was very friendly and made me feel comfortable. I love my new car and definitely recommend DriveTime and Sabrina to a friend.

Bought a car from DriveTime for the second time in four years. A courteous person met me at the door to ask what kind of service I needed. The salesperson that helped me was very knowledgeable about each car I previewed. The credit, paperwork and insurance process was seamless. Had a good selection of cars to choose from. Happy with my purchase.

Love the deal. It's the best I ever came across.

DriveTime is the best dealership I have ever been to! Tyler and Eric were amazing! Super respectful and kind sales people there. Eric picked out my perfect car and I could not be happier!

Love the new truck. Was easy to apply and proceed with purchase.

I enjoyed the visit and business. Great sales and management team.

DriveTime employees are very friendly and helpful in getting you a car quickly. Customer service is top of the line.

With the help of Chasity ** I was able to get back on the road and not be stuck in the apartment.

This was my first purchase from a car dealership and I was very impressed!! Tyler was very kind and understanding and helped me get into the car that I walked in there hoping to get. Also Scott was amazing with the finally paperwork! I will recommend anyone and everyone to DriveTime! Thanks again.

I wanted to say a big thank you to Drivetime and Kaileigh for treating me fair and like a human being. I walked into Drivetime on S. Alma School Rd. and Kaileigh walked right up and helped me get into a ford c-max hybrid. She showed me everything about the car and let me test drive it. She listened to me about my situation and did not pressure me in any way. I have never known a salesperson to be so informative, caring, and understanding. I would recommend Kaileigh to everybody and would definitely come to Kaileigh for my next car purchase even if I live in another state. She is a one of a kind salesperson.

Justin was amazing. Everyone at the dealership was great! This is my second car from here and I absolutely love my new car. They really worked with me and explained everything. Both times I have dealt with this dealership I was treated with respect and they went out of their way to help me. I have recommended them to everyone I know.

My 3 hr drive was well worth the drive!!! I have told all my friends to come purchase their next vehicle here... DriveTime really made me feel confident about myself again and gave me hope along with a reliable car with affordable payments.

Great experience. Great service. Dedryck was a joy.

Great sales people and very helpful. No real complaints, just buying a vehicle has never been one of my favorite past times. DriveTime folks were great.

I love the car and the people. Everybody was nice, polite and helpful.

Overall a pleasant experience. Only minor difficulties, those being, incomplete information BEFORE arriving to choose vehicle, or starting purchase paperwork. I am the co-signer for my son. He set up via phone the meeting with a sales member, informing them of his limitations (no drivers license for example). He was NOT told until paperwork was started that a co-signer was required because he had no license. This forced me to provide information I normally do not give out, to allow him to continue. It also forced me to make a return trip home and back to retrieve information needed for insurance. If he had been told all of this UPFRONT, the process would have been faster, if it happened at all.

Purchasing a vehicle with DriveTime was an excellent experience. They went above and beyond to make my buying experience a great one. No pressure, no hassle. Shawn ** at the Atlantic store in Jacksonville, FL was AWESOME! He took the time to make sure I purchased the car that was perfect for me. Thanks to Shawn and everyone at the Jacksonville store on Atlantic. You guys are GREAT!!! 5 Star customer service.

From the time I walked in and by the time I left every stepped that I took to complete my vehicle purchase was outstanding. Even when the process took a day or so they stuck with me all the way through. One employee I commend is Chan **.

When I was there the staff were very friendly but knowledge of the cars don't seem to be their strong subject. I wanted a car that was good on gas so they gave me a 2010 Jeep Patriot which I loved when I saw it. The test drive was ok but apparently it's not enough to really test the car because 2 weeks later after purchasing the car we had to get it towed because it just didn't start as we were leaving for work which was not good and caused my husband to not be able to go into work. And then the mechanic said there was all types of damage in the front area of the car which caused the starter and battery to be replaced along with other things which we then had to come out of pocket for it to be fixed.

My name is Cedric and I purchased a vehicle from DriveTime. My experience was great. My representative was Christina. She was very kind, attentive and informative. I didn't purchase a vehicle right away, everyone is skeptical about dealerships these days. Yet, Christina along with Brandon and the DriveTime staff help me to feel comfortable and safe with my purchase. They called, checked on me after my purchase and made sure I was comfortable afterwards. I'd recommend anyone to them. Thanks DriveTime!

I am a person with no patience to wait. Reggie was quick to assist me. What I like most about him was that he listened to my spoken words and picked up on my unspoken cues. He engaged me in conversation, so he could find a vehicle to meet my needs. I came in with the make, model, year and picture of the car I wanted to purchase. He showed me the car I wanted, but based on my needs, he found me a better car that would fit needs. I fell in love with the vehicle. Great experience. I would refer a friend.

My experience was very smooth and professional. The atmosphere was very welcoming at I-45 and W. Mt Houston. My salesperson Sherelle ** made me feel very comfortable and I was able to understand all legal matters along with patience.

I feel that the people at DriveTime go above and beyond and out of their way to make sure the customer leaves satisfied.

We had a great experience at DriveTime. Our assistance Windy was amazing, friendly and helpful. I would recommend her service without hesitation.

I was very leery about purchasing a vehicle from DriveTime as the name was new to me and all of the vehicles had high mileage. My salesperson was very good and had very good customer service skills. From the beginning of the sale until I walked out everything went perfect. About a couple of weeks after I purchased the car I noticed that when you close the passenger front door, it sounded like a tin can! Now I am extremely pissed! I had a mechanic look at it and tell me that the door was re-skinned after an accident improperly and they probably didn't put the necessary items back in. Yes the Carfax (can't remember the name of the company that DriveTime uses) shows that the vehicle had never been in an accident. I couldn't hold that against DriveTime as those reports are only as good as the police/insurance companies/ mechanics that properly report it.

They were very helpful and didn't make me feel bad about my current circumstances. I was able to get a car I love! The associates were very friendly and helpful. Shana and Dewayne were super sweet.

DriveTime was very professional, personable, and caring. It was very important to them to see me happy and comfortable.

Before I came here, I was having the most stressful couple weeks trying to find myself a vehicle. I have no built credit and every dealership either denied me, or quoted me an outrageous payment for a crappy car that wouldn't last me a year. DriveTime is a small dealership which I LOVE. The small atmosphere is way less intimidating than huge fancy places and everyone treats you like you are an old friend. I went in hoping to find myself a great deal and that is exactly what I walked out with. With no built credit, I drove home in a 2015 Ford with 20k miles. Great car with an amazing warranty AND cheap payments.

Best process. I recommend them to everyone. Great customer service. And Rob was my salesperson. He did an amazing job and helped me out.

I did not like the way DriveTime might or might not have changed my income to get it approved. My income is 1500 a month, they might or might not have increased it to 2000. Wink wink. Not very good business. It is almost like they set you up to fail. Would I recommend them to a friend? NO. Another thing they do is say "You will have 30 days 'til your first payment." That would only happen if the planets align with the center of the Milky Way on the 2nd Tuesday of the month or allow them to auto-withdraw from my account (of course the only person who can do that is not available today). "Would you like to wait?" I have 13 days, give or take a couple of days, from when I made a down payment (set up to fail?) to my first payment.

Thanks to the guys at DRIVETIME. They got me in the truck I wanted. The customer service was awesome. Did I mention how much I love my truck? I had leased a truck before through DRIVETIME and had a great experience. So I decided to now finance a newer truck. I highly recommend this company. Thanks again DRIVETIME.

These people are so unprofessional. I've given them 1000$ to put down on a car and I changed my mind about the car and here it is a week later and they still haven't given me my money back. They're acting as if I owe them. Never ever go to these people. They are true con artist.

Out of all honesty... All employees there were nice and courteous and stayed on top of their game. But the two cars that I drove were absolutely unacceptable. What looks good, is not always good.

I seriously had the best time at the dealership which I honestly did not expect! Armon was awesome! He gave me advice, listened to my needs and wants. We had some trouble with paperwork from when I was in previously, so the paperwork took a lot longer but he was awesome about it! He made the time my parents and I spent there go by quick and we had fun as well. My parents loved him as well! He made them laugh and made it so they enjoyed being there. They got home and told me how great they thought he was. Thank you for the very best first experience buying a car!!!

The service was GREAT!!! The employees are GREAT!!! Overall experience: SUPERB.

David provided such a smooth process for me. He explained my options: what would be best for my budget, what type of car I prefer, & what makes sense. I love the idea of the insurance quote service DriveTime now provides. The insurance rates is what scared me the first time searching for a car. He went above and beyond to help me find some good places with reasonable quotes and answered all of my questions. Truly a great experience. I am a satisfied customer.

I had the best experience with DriveTime. The employees were so nice. Once I found a car the process was quick and easy. I am so grateful there is a company like this to give people a 2nd chance with a quality product. Will recommend to everyone!

I went online and filled out my application. I was notified within seconds that I was approved. I was able to pick the vehicle I wanted from online inventory. In and out in two hours. Gary was awesome. Taylor was detailed and awesome. Laura was great as well. Definitely recommend this dealership. Woo hoo DriveTime.

I had a wonderful experience. The staff was very friendly and easy to deal with. I would most definitely buy my next vehicle there.

I went to Drivetime with the impression of getting turned down, but when I got there it was just the opposite. The staff were very comforting and professional. I was very pleased with the expertise of salesman name jim from downey store. My experience was quick and professional. I would highly recommend Drivetime to anyone with challenged credit. Good job Drivetime and jim.

Though there were some unfortunate delays in the process, making the length of the transaction to be stretched to over 3 hours, the attitude and personal nature of our Rep (Armon **) made this experience nothing short of EXCEPTIONAL. Armon cares about his Customer and goes the extra mile to ensure everyone is comfortable with each phase of the sales process. Kudos to Armon and the entire DriveTime Management Torrance staff. This was my daughter's first car buying experience, Armon made it memorable and offered he advice on how to care for her new purchase. It was greatly appreciated that he would re-emphasize the importance of the purchase in her life. I have purchased many cars from Dealerships in the past. Armon made the experience the absolute BEST, despite the time it took to process this sale.

Our visit with Drivetime was awesome. We sat with Joseph. He was respectful and also patience even though me and my husband was very indecisive. I would recommend anyone to go to him. He showed us Great customer service.

The Salesperson was very friendly. Not pushy. Was able to get me approved very quickly. I would buy another car from here.

Thank you Kayon ** for the painless purchase of my new 2008 dodge ram. Their dealership was able to work around my hectic schedule. Kayon went above and beyond holding my truck for a week. Thank you.

My saleslady was very friendly and personable!!! I would highly recommend this place to friends and family.

I have only had the car for 7 days and have had to take it in to have it serviced twice so far. Not a good start for Drivetime. Also upon further review of my contract I see that I will be paying almost $30,000 for a 2014 vehicle, but the rep told me that I would be paying $17,314 during signing the contract. The interest rate is over 23% in spite of my credit score being above 600. I don't feel that they helped me at all. I could have gotten a brand new car for what they are charging me.

The people at DriveTime made feel very comfortable unlike other car dealers, who give a straight no. DriveTime really stood up to their tv commercials. Plus I was reassured many times that if I ever ran into any financial trouble to give them a call right away so they could help me. I will recommend DriveTime to anyone. So THANK YOU AGAIN DRIVETIME!!! YOU HAVE MADE MY FAMILY VERY HAPPY! God bless!!!

Andy was very friendly and helpful! Andy bent over backwards to help me buy the truck I wanted. If you're shopping for a car see Andy. He will get you in the car or truck you want! Amazing service! Ian was a huge help as well getting the numbers where I wanted them! Ivan explained the entire paperwork process in detail and answered my questions honestly. He made the ending process very smooth. Thank you DriveTime for all your help!

I would like to thank you for approving & financing my new automobile. All employees were very helpful and professional and friendly.

I had an easy and great experience buying a car here!

I would like to thank Kyle who was the rep I worked with at DriveTime is Roanoke, VA. I promise I e-mailed him every other day multiple times a day with questions and cars that I fell in love with. We communicated for I know over 2 months. I never felt pressure and he made me feel like my business was wanted. Let's be honest my credit is not the best and my poor car was on its last leg. Now thanks to DriveTime I have me vehicle. If you are in Roanoke GO SEE KYLE!!!

I was starting to give up hope then I went to DriveTime. Mr. Jonathan ** was awesome with helping me and was able to get me into a newer car. Everyone else was wanting to put me in an old one. I highly recommend DriveTime.

They did not provide me with a remote for my keyless entry system (which was advertised). Very inconvenient. Also it would have been nice to have more than one key provided to me.

Rudy and Tauris were great! They made my car buying experience very enjoyable. There was no pressure from either gentlemen and both of them were very friendly and honest.

Kenny was awesome & everyone was fast and friendly... My overall experience was amazing!!! I will definitely be referring all my friends to DriveTime.

The weather was very bad and this was my first vehicle purchase and Mykeal made made feel comfortable and drove through traffic and flooded roads to get me the car I wanted. He even used his own money to pay tolls and put gas in so we could make it back to the car lot since the location we picked it up from didn't do so. He is an excellent salesman!

Just wanted to let the staff know how we appreciate them for helping us get into a vehicle with low payment with the best deal.

Very pleased with the service I got while at DriveTime.

Edward was a great help to me and my wife. He helped us figure out what car was best for us. The price range wasn't too high and I can manage my GPS with my phone. I think that is a great app to have. Overall I just I really like his demeanor.

I recently purchased a car from your Laurel location. My sales associate was amazing. She was funny, patient and helpful. Nobody that I encountered was pushy. From the original showing, to the test drive, to the presentation of the numbers, this was a most enjoyable car buying experience. Thank you. I will most certainly recommend you to friends.

I really am grateful for all your help in getting me my beautiful new car. Everyone was so nice and friendly at the Ocala, FL store. They went above and beyond helping me with my car problems. Thanks DriveTime for taking away my worries about being without a decent vehicle.