DriveTime Reviews

I felt I was treated fairly and swiftly. Very happy. I bought a Hyundai. It was quite dirty. The associate took the time to clean. He was very honest with what my options were and again I was very pleased.

I really love the customer service and how approachable the sales advisers are. Jared **, at the Gulf Freeway location, was very helpful and attentive. He showed me various vehicles that were within my budget. He walked me through everything that I can expect from DriveTime and what is expected from me. I would definitely recommend friends to DriveTime in the future.

With my situation I thought it would be hard for them to get me financed even with money down. Darrell, the salesman and the sales manager all did great and the customer service was excellent. I've been turned down by dealers in the past wanting way more money down than I had or more than the car was worth. I got a awesome car, clean and all the options I wanted for a decent price. They have a trade in option for a newer vehicle after on time payments after about a year. I didn't even have to put down the money I said I had to put down. It far less. Go see my boy Darrell if you want a great deal!

My experience was fast and friendly. They were very helpful and answered all my questions so I could understand what they told me. It was a very good experience and I have been telling all my friends and co-workers.

Purchase of 2014 Kia Sorento - We were greeted by our sales consultant, Mykiah. He was very professional and knowledgeable. Excellent customer service from him and the Manager of the establishment (Muhammad). I would definitely recommend this place to many! Thanks again for making me feel so special and taking care of my needs.

I was very satisfied with the way I was treated at the Drivetime on the North Freeway. I was told everything that was going on and what would be happening next. I'm a very satisfied customer and I am happy with my vehicle.

Everything was nice and everyone was very polite and helpful. They even help me to the fullest. The only thing that I dislike was that the car(Santa fe 2012) was not washed or clean for me. Besides that it's a 100. I recommend this place to family and friends but please wash the cars. Thanks.

Went to the Newport News location because my grandmother brought her cat from them and almost a year of trying to get into a nice and newer model car I had very much success in buying a 2015 Chrysler 200. Amazing and funny workers who are truly dedicated in getting you into the vehicle of your dreams.

Candace was wonderful salesperson. She was point on explaining everything. Awesome. Love my new vehicle. Great job in helping us to decide on the best one for us. Got my insurance started with no problem. Just excellent service all around...

From the moment we walked in, everyone was nice and friendly. Esther was very helpful and patient with us through the whole process. She answered all our questions and had a smile on her face the entire time. I would recommend anyone to come here.

Katrina and Kevin were very sweet, very quick and informative throughout the entire process! Buying a vehicle has never been easier. I would definitely come back for a future purchase. 10/10 would recommend to friends and family in need of a vehicle. 100% satisfied and happy with my new vehicle!

Excited. Detroy was AWESOME! He was very knowledgeable and patient. He didn't rush me and helped me out in every which way possible! I'm happy with my selection. Now, I was in there for a LONG time but think that was mostly my fault because I was undecided. But came out with a 2012 Nissan Altima. Thank you for giving me a chance DriveTime and Detroy!

I love my experience with DriveTime. Sudan had great customer service and I got a very nice car with good pricing. I would definitely recommend a friend to go there. I love that they allowed me to test drive and give me all car facts. This company is so amazing because not only is it affordable they also go to the DMV and pick up your plates. Which makes it easier on the customer.

I had a very good experience buying my car. They went above and beyond for me. I would recommend them to anyone who is looking to buy a automobile. They have a great selection of cars, trucks and SUV. The process was easy and fast. I applied online and was approved. All my information was at the location of my choice.

A year and a half ago I purchased a 2011 Toyota Camry from you and it was a wonderful experience. This year, I purchased a 2007 Jeep Grand Cherokee for my son and again it was another excellent experience. The staff was knowledgeable and did everything they could to work out a deal with us and we couldn't be happier! My son loves his jeep and I am a very happy mom!!!

Everything went well. Got up there, filled out a few questions, then we took a test drive and came back. Asked me if I liked the car. Said, "No, I love it." We did more paperwork then went out and Joshua went over everything with me about the car. Came in and finished paperwork. Went over all the payments and coverages etc. Got my keys and we headed home. So far everything is great and I'm so glad I got my Chrysler 300, 2008 beautiful blue color.

Angel did an amazing job helping me get my first car under my name. She worked fast and didn't have us waiting all night. I was able to pick exactly what I wanted and left very satisfied. Christopher was also helpful with checking on our progress and helped with making sure the car was presentable.

Great customer service, love the speedy and politeness of staff. Love the car, wonderful experience. From the sales person sauna to the finance office, everything was just great. I'm looking to buy another car soon and I will definitely go back.

My experience with was great. They really tried their best to help me find a great car despite my credit. I would recommend them to anyone. They have great cars that are accessible to people with less than perfect credit.

5 stars more like 10 stars!! Kevin and Jeff were really on point. Kevin got me started gave me quite a few options on cars to test drive, was great to work with. Jeff finished the deal. I give Drivetime a huge thumbs up. I would highly recommend them. If you're looking for a car just go there and they will hook you up!!! Awesome place!!!

Everyone was so helpful at the DriveTime in Glen Burnie. Brianna was my point of contact and she was upfront and honest about everything. I was able to purchase the vehicle of my dreams within my budget!!! Excellent service... Thanks DriveTime!

When I took the vehicle on a test drive, I mentioned that I heard something while braking. I was told by the sales associate that it was from the rain as well as the car sitting idle for a while. I purchased the vehicle and noticed that the noise persisted so I contacted Aeverex (the protection plan from DriveTime) within 2 days of the purchase. They directed me to Car-X and after they completed the diagnostic, Car-X found a few things wrong with the tires, wheel balance etc... Needless to say, these things are not covered with Drive Care Protection. I have a $1800.00 of work that needs to be done on the vehicle that I just purchased. No one from DriveTime or Aeverex have offered an explanation and/or solution.

They were the best experience I have ever dealt with. They treated with respect and courtesy. Offered food, drinks and their professional help in buying a car. I will never go anywhere else to buy a vehicle again!! I love my new family!!! Y'all are a=w=e=s=o=M=e!!

From start to finish DriveTime screwed my in laws. First they went to buy a car that they could afford only to be pressured into buying a car that was double the price. So instead of making 240 dollars a month payments they were forced to make 485 dollars on a 985 dollar a month fixed income. The salesman knew my father in law was a disabled vet and said that they go the extra mile for American vets. Glad he wasn't just a regular disabled man they would have probably stole his wallet! So within the first 2 weeks things began breaking. They paid for additional insurance from Drivetime to cover anything that went wrong only nothing was covered. First the washer fluid pump then the windows then door locks. On and on it went only drivetime never fixed anything. The latest was the heater unit which again is not covered.

After purchasing a 2012 Chevrolet Impala from the Riverside location and I started to really look at it, I was shocked to find Trash Under the seats, scratches and visible marks from where an accident was but was never informed. The staff was very helpful but trying to sell me something you already equip in the vehicles is Not ok by any standards. GPS? That I do not appreciate. Now that I'm driving my new car I notice it's not running right and I'm getting hesitation on take off and I can see my tachometer moving around when it shouldn't indicating a misfire. I love the car and will be contacting the dealership about these issues and I hope they are resolved quickly. I am paying A LOT for a used car by financing it so I will take very good care of it. In closing the sales team and financing staff were helpful and informative. Thank you.

The team at the Norfolk Va location is wonderful! Anthony, Robert, and Chasity was amazing. They were very personable and professional. As a repeat customer, they made me feel at home and without any hassles. It pays to be a CHAMP. I would recommend DriveTime to anyone. GREAT JOB TEAM! Keep up the good work.

Extremely satisfied doesn't even begin to describe it! They went above and beyond our expectations to make sure we were happy. Including, but not limited to, driving 2 hours each way to pick up a car from another location, then driving another 2 hours each way to a different location when the first car wasn't exactly what we were looking for. They also took their time running different numbers, several times, to get our payments exactly where we wanted them to be. They never once got upset or impatient with us, and they were never pushy with us in an attempt to put us into a more expensive vehicle, or to take on more than we could handle. Special recognition to Earl ** and Adil ** for the excellent customer service they both extended to us. I would definitely recommend DriveTime to friends and family, and we plan to purchase all of our future vehicles from DriveTime! Thank you for a wonderful, pleasant, experience!

Very friendly service. Made the whole process very easy with no hassles. I would recommend DriveTime to anyone with good or bad credit. They went out of their way to find just what I was looking for. Brought a van from another site for me to look at. We did buy that van. Van was also very clean and ready to take off the lot.

The team at DriveTime in Aurora are awesome, the process takes a long time however. They make sure everything is done the right way. It was a pleasure doing business with them. I love my car and will be referring big family and friends.

The staff was very friendly, walking through the doors I got assistance right away. They were helpful and professional about their job. I didn't think I was going to get a car but they kept my hopes up and for sure I had drove off with a new car! I would recommend this place to a ton of people.

DriveTime is true to what they advertise about. Buying my car was as easy as 1, 2, 3. I would do it again and highly recommend to other people. The salesperson that help me was kind, patience and made me feel very comfortable.

Kent our sales rep. did an awesome job! He was patient, attentive, full of personality and very professional. I have never experienced a purchase that went as smooth and definitely pressure-free. The atmosphere was family. Friendly and very inviting.

Brandon ** got me the car I wanted (Lincoln MKZ) and stayed after hours to make sure I left with it that night. Awesome customer service and sales. He did everything he could to make sure the price was good for me. I will recommend DriveTime to my friends and family.

Marcus was our salesperson and he was so very nice and helpful. He made our 1st experience with DriveTime a very pleasant one. We love our new Chevy Equinox. Everyone that was involved in our purchase was simply fantastic. We will highly recommend DriveTime in Gladstone.

Great customer service, my wife and myself went there looking for a reliable vehicle and found the perfect one without any hassle. The staff was great and helped us with every questions that we had. They knew our budget and found our vehicle. I would greatly recommend DriveTime.

Everybody was really friendly. They took their time to help us find a car that we wanted. I would recommend my family and friends to go there for next car. We will go back and get a new one. They were friendly to my kids and my wife. They give them popcorn and coloring books.

Excellent salesman. Professional and polite. Would recommend to any of my friends. He was working 2 deals at the same time and held his composure even with all the chaos. Give this man a raise... let's not forget that he didn't bat an eye and fed right into my husband and mine sarcasm and dry jokes. He was a good sport and we feel he's a definite asset to your company!! I believe his name was Calvin... can't be positive.

From start to finish, Howard ** made the experience at Newport News location truly worth the drive. When others denied me for my dream Jeep Grand Cherokee, I was approved at DriveTime. He explained all aspects, making sure I fully understood the contract and went over everything in full detail. I even got a full tank of gas! I highly recommend this location, as all employees were truly happy to help their customers on the day I came in. Thanks again!

Aaron was a great salesman. He did everything right with us. Explained it very well on the vehicle we were purchasing. Was very willing to show us vehicles that was in our down payment range. There were over 15 vehicles, too many choices. We know we picked the right one. Thanks again Aaron.

The first phase of purchase was done quickly and with ease. Did most paperwork and made most of down payment. Then I came back 2 weeks later with rest of down payment and pick up the vehicle. It took hours. The associates ignored me for the most part. They got to me here and there but basically waited for hours and hours.

Every person my husband and I encountered were very helpful but most of all Terrance who helped us purchase the car was exceptionally great. He gave us great and accurate information and for that I would definitely recommend Drivetime to anyone that is in need of a vehicle.

The staff and salespeople were wonderful! I had my eye on a certain van and that is exactly what I purchased! Everyone was friendly and helpful. Thank you so much! My family will enjoy this purchase for years to come. I love that all my insurance was included!

I had a great experience at DriveTime. I love my vehicle! Natasha ** was my sales person and she's awesome!!! We had some issues but she worked hard to make sure I was satisfied. I would recommend DriveTime to anyone.

When we went into the Shadeland store we had an appointment with Todd. He was not there for our scheduled appointment. Bryan helped us and he was amazing. We had to go home to get our title for our trade. When we returned Bryan was helping others and we were stuck with Todd. He was very impatient and didn't seem to know what he was doing. Bryan was wonderful but Todd however wasn't very customer-friendly and didn't seem to care if we bought the car or not. We requested to wait on Bryan but Todd insisted that he needed to help us. It took us from 4:30 pm til 8 pm to get the paperwork finished even though Bryan had 90% completed. At the end Todd listed himself as the salesman. It was Bryan that sold us the Dodge Journey not Todd. I would give Bryan a 20 out of 10. Todd I would rate a -30 out 10.

These two agents, Whitney and Christopher, helped me get into the 2012 Hyundai Elantra that I picked as soon as I drove into the lot, didn't even need to look at any other vehicle. I am very happy with the service I received and have recommended DriveTime to other family members!!!

I must admit I was a little disappointed to drive 4 1/2 hours only to come to the conclusion that the car I wanted was already sold and once my mind is set on one thing it's hard to Change my mind... To make a long story short I found a better car... than the one I wanted with the the help of a awesome salesman Corey ** Allentown Pennsylvania.

I hate buying a car! I hate car stealers, I mean dealers :-) and the entire long drawn out experience! It has been 9 years since we have purchased a new/used car. I was dreading it. Pleasantly surprised! That is how I would rate my experience at DriveTime. Called and spoke with Jason who was very professional and honest. He made me feel better about the process of buying a car through DriveTime. Justin then was very patient as my wife test drove 6 cars. He was informative and had a great sense of humor.

Car finance - It was OK but I feel like I shouldn't have had to pay my old bill on previous lease and the car selections are not that great. Everything was OK. I hope the car lasts me. I'm scared from online reviews.

DO NOT EVER PURCHASE A VEHICLE FROM HERE. High mileage vehicles that break down shortly after getting only for them to temporarily fix the problem and it break down again. Vehicles have no trade-in value by time you pay it down to be able to trade in because it's on its last leg, and they know it. Financed a 2004 Cadillac with 80,000 miles. Had to replace engine twice, fuel pump, catalytic converter, motor, fans, etc... work totaling close to $9,000. Since my dad is on the Champ program he should've been able to trade in the car with no deposit once he paid it down to $4500, but nope. They requested an additional $2666 because their piece of junk car they sold us for an overpriced amount is only worth $500???

It was great. Everybody was very helpful. I was surprise how quick I was in and out. The paperwork was done very quick. They also very good going over the paperwork. I was happy with the choices I had. I also like the fact they went out their way to get the sale done.

My sales lady was Terria **, at the Midlothian, IL Location. I honestly can say Terria made the buying experience easy & professional. She was never pushy & she didn't mind explaining over & over in detail about the vehicle that I wanted. When it was time for me to Pick-up my Vehicle Mazda 2 Touring 2013 on Feb. 4, 2017. I test drove it, & I loved it! Terria went over everything, checklist: lights working, trunk latch, etc. Just Everything. She was Excellent. No Joke! I've already referred my big brother to her, is looking to Purchase a New Vehicle. Thanks Terria ** & DriveTime!

I can only rave about the customer service from the sales rep that assisted me. I had gone a month prior to making my purchase, and the rep was very personable, helpful, and placed no pressure on me. Because I was indecisive, I did not make my purchase that day, but returned a month later and asked for her. Again, I spent at least 4 hours looking and test driving various cars, and she never once pressured me or pushed me to make a decision. I would recommend her to others looking for a vehicle.

It was a pleasure doing business with Drivetime. My loan officer Melissa was very helpful and made the process smooth and pleasant. Everyone that helped me in the process was kind and courteous and answered all my questions. The entire staff did a great job.

I've known for some time I have TERRIBLE credit, but after seeing the commercials for DriveTime I figured to give it a shot. Once I was approved, I thought I would be hounded by obnoxious sales reps. My Sales rep, Britney, was by far the most helpful, NON OBNOXIOUS rep ever. :) I told her up front what I can afford, what I had to work with in terms of a down payment, and what I like. She sent numerous email of cars with options I would like, and actually listened to my hesitations and things I don't like in a vehicle. She was always attentive, quick to respond whether via email or phone, and if she didn't have an answer, she was honest about it and would promptly get back to me with one. This is how car buying should be for those of us who are limited with our financing options.

My experience from the moment I pulled into the parking lot to the time I signed the contract was great. I have already recommended people to this store. I look forward to doing business with the location and keeping a great relationship for years to come. Thank you.

I am very pleased with the service I received at Drivetime Location 45N frwy and with the salesperson named Steve. He didn't hassle me at all, I came in, he got me approved and now I'm driving in my new SUV. Thank God and the Drivetime Team.

Great customer service, fast, friendly, product knowledgeable. Frank is a good salesman. Their system is great and they work as a team. The selection is nice and there is no haggling. And they stay on top of things. Very professional, would recommend to a friend for this type of dealership.

Great Customer Service. Kiovani ** at the Perrine Location Zip Code 33157 Miami FL. Sergio the Manager. Those two were great & yes I already recommended people to DriveTime just off my experience I had. Keep up the good work!

This company was great. Even though someone beat us to the SUV we wanted. Noah in Mishawaka Indiana DriveTime helped us find what we wanted with all the accessories and went and got the car from Illinois the next day for us. Very good company, great deals and everything to come with it. Will buy again and recommend to anyone.

After seeing a few of your humorous TV advertisements for the past month and being in the market for a used car to replace a vehicle which died, I inquired online as to what DriveTime was all about. I received an immediate callback from your company and was told a new dealership was opening the next day in an area close to me. I scheduled an appointment and lo and behold I was the first customer at this new location. The smell of fresh paint was still drying I think. Everyone was very accommodating and anxious to help. At first I was just looking to see if you had a vehicle that I would be interested in. The manager introduced me to Tyreshia, my sales advisor who was very knowledgeable, patient and an absolute sweetheart. She thoroughly explain the whole process.

My experience at the dealership was painless. It was quick, straight to the point, very cut and dry. My salesman was Paul **. He was very friendly and helpful to me. There was no pressure for me to buy a car. They had many cars to choose from. My whole experience was good from start to finish. The only thing I wish I could change was the payment options to monthly instead of bi-weekly. Makes it hard for me being single and little income but overall they was very straightforward and let me know everything upfront. No hidden agenda. I liked that about DriveTime I knew before I arrived to the lot what to expect.

I was given misinformation multiple times. Information was withheld until signing. Inaccurate information was given multiple times. My experience was stressful and caused me great anxiety. There was little to no service rendered to make up for the poor service I was given and unprofessional behavior of the sales agent. If I wasn't in great need of a vehicle I would not have completed my purchase. I would not refer anyone to DriveTime.

DriveTime experience was awesome. Would recommend to someone else. My agent gave me the car I wanted and tried to fulfill my requests. The staff was very helpful and nice. I felt welcome and would highly recommend their services.

Anthony ** was our salesperson and he was great getting me in the truck that I wanted. At first it was a car but me being tall I need a truck and he got me in the one I like but all out everyone there at the DriveTime store in Fayetteville NC was really nice.

I have this vehicle (2005 Honda Accord) on lease set to expire August, 2017 which will require major repair: rack & pinion, serpentine belt. Aeverex and Drivetime have REFUSED to pay… OR assist in paying for these repairs which are going to cost more than $1,100. I have not abused or misused the car which had 130,000 miles on the odometer when I signed the lease. I have just realized that this car may have been in a wreck. I NEED dependable, reliable transportation to see my doctors but this car has had maintenance problems, and I paid a deductible, but now DriveTime and Aeverex refuse to help. I will also have to pay extra for insurance on rental car even though DriveTime provided me with insurance!! I am very unhappy.

DriveTime was recommended to me by a member of my family. They did not purchased a vehicle from you but people they know did who did. So far I am very happy with my purchase but best was the attention I received from the staff.

I would highly recommend people to use DriveTime when buying a car. They have great service and excellent sales reps who really work with you to get you in the car you want! Everyone there is so professional and very helpful. They make the car buying experience an easy and comfortable one.

I just want to say the experience I have had purchasing my very first car was not a good one, I have had issues with the heat since I got the vehicle and it's an ongoing problem that makes the vehicle undrivable in cold weather. As well as most of the routine maintenance was never done before day of purchase they did not tell me of any of this when I bought the car and now I'm fighting to get maintenance done on it because I should not have to pay for this less than two months into a purchase, not only with that but there are a bunch of other mechanical issues with the vehicle that I'd have to pay for Out of my own pocket.

Destiny was fantastic and the whole process was done in less than 3 hours. (I'm talking me walking in the door for the first time, getting approved, picking out a car, completing all paperwork and walking out with a new car.) And I love my new car! Excellent warranty and Gap coverage options - which made me feel better purchasing used!

Awesome!!! Very helpful and always made sure we had answers to all our questions!! Felt like I was dealing with family instead of a stranger. Will go back for future cars and will send all my friends and family. Thank you for working with us and getting up the best deal.

They were very friendly and had a very good attitude and were quick to help me with all of my needs. Great Dealership. Will definitely refer friends and family to the dealership and they did an awesome job helping me with all of my needs and getting me out of there as quickly as possible and getting me the vehicle that I chose and wanted.

This place is amazing! I have bad credit and didn't think I was going to get approved at all and I did even without a co-signer. Jos at the Havana dealership in CO is awesome. I recommend anyone who is having trouble finding a car to go there.

The whole South West Branch done a great job. Dania and PJ were excellent sales reps. The contact between me and the sales team were very open honest and helpful. Thank You. DriveTime really showed me that they are the real deal when it comes to helping people find cars.

Everyone at the Sahara location was helpful. Cory, Grant, Trent, and Ivan were all helpful and made my purchase. I will definitely refer my friends and friends of friends to DriveTime especially this location. It was a stressful day but it ended with a successful move. Thank you DriveTime.

The salesman in Tallahassee Fl. Claros was awesome! He went above and beyond to help us, I will recommend everyone to buy a car from him! Love this place and I will do business there again! I love the car and Carlos!!!

Evan was awesome to work with and the entire experience was simple and transparent. I would recommend DriveTime for anyone who for whatever reason does not want or can't go the route of a traditional auto dealership. Would return to Morse Rd store again.

Drive Time North Little Rock, AR - My experience was great, no pressure. Britney ** was my sales associate. She was very helpful, very nice and answered all my questions. All my cars will be bought here in the future. Hopefully Britney will always be there!

First I will start off by listing Pros and then I will do Cons. Pros: Customer service was EXCELLENT. I'm from NC but brought my vehicle in SC... I came down initially on a Saturday to the Greenville SC location. I had already went online and got my approval and someone in the Arizona office contacted and said it was true that I was approved. I went down and we was greeted at the door, took my proof of income etc... etc. I had already seen the vehicle I wanted online so I wasn't interested in anything else... just my Equinox. I was allowed to look at the vehicle and do about a 15 mile test drive.

We bought the car a year ago. It has bad head lights that are 400.00 each. That the warranty won't cover. Then a proportion valve went bad on the brakes another 1209.00 for that repair which the warranty didn't cover. Now the tie rod ends are bad. Another 600.00 to replace and once again warranty wont cover. And power steering hoses are bad not covered. And last but not least door sensor is bad. Another 300.00 to be fixed and not covered. This is the third car bought from them. First 2 were great but the warranty company has changed since then. So my advise don't buy from DRIVETIME OR BRIDGECREST. YOU WILL GET RIPPED OFF.

My experience with DriveTime was AMAZING!!! And we absolutely LOVE LOVE LOVE our new car. The whole process did not take long. The staff was very helpful and friendly. Our sales rep Amanda was GREAT. I will be recommending everyone I know to give DriveTime a chance.

First of all two years ago I purchased two vehicles from DriveTime with full intentions of everything being great. Well that all changed my one vehicle needs new brakes every other month and my other vehicle physically hurts me to drive and that is only the half of it. About a year or so having the vehicles my husband and I have fallen on very hard times and have had to chose to pay car or rent and food, rent and food have won. We asked for some help repeatedly from Bridgecrest like reducing payment or moving late payments to the end of loan and we kept getting same answer of "sorry you are in a hardship we can't help you until you are out of the hardship."

Well here we go...bought a used Volkswagen Tiguan 6 months ago from DriveTime. Week 1...sun shield on the sunroof broke. Week 2...oil pan gasket failed...100 bucks! Week 3...it blew a coil pack and stranded me...150 bucks. Week 4...blew 2 more coils packs...100 bucks. I figured out how to fix it myself. Stranded both times! 2 months in...water pump failed...stranded...100 dollar deductible. 4 months in...another water pump...stranded. 5 months an oil pressure sensor failure...85 bucks. 6 months in...came out from work and the oil pump failed...it stranded me again! Needs new engine. DriveTime's warranty company sent a horrible used engine from a junk yard that was leaking from everywhere.

I bought a minivan Aug 2015. Three months after buying vehicle I reapplied and was approved for 17500. When I went to same dealer w/ down payment I was told it was against their policy to have 2 financed vehicles for single person. So this shows on my credit. Then in Oct 2015 my dad passed away and I called for payoff. Told me payoff 16500 even though vehicle only cost 10500. Would not take off interest even though paying cash.

I would have to say my experience was pretty good. My salesman was polite and knowledgeable and everyone was friendly. I guess the only thing I didn't like about it was the high interest rate but that's not DriveTime's fault, it's mine. Thanks for helping me get a car.

CONSUMER BEWARE!!! I have never heard of a company completely denying fault. I am sure this review will never be seen by the public eye, however, I am going to attempt it anyway. When paperwork is presented that clearly proves a car was rightfully insured, the insurance company confirms they notified the lender regarding the insurance, and the company still determines that you were in the wrong... definitely tells me to beware of and tell everyone I know about the experience of not only having your car taken two weeks before the lease ends, having your driveway and lawn tore up by the "repo" man, having to go an entire weekend without a vehicle only to be told you have to pay over $600 to get your car back because Drivetime screwed up... No no no. Check all your other options before ever going with this company!

Everything so EXCELLENT!!! MIQUEL and Andrew was very professional and help me though EVERYTHING and I will be back and I will send other people to them. Everyone in that location was very nice, treated you with respect and welcomed you plus worked with you.

Good experience second time around. Salesperson was professional and very knowledgeable about vehicle. I did not know how to work the lights or open the gas tank... or have not seen under hood. I have to read book to see how to open hood. I guess experience is the best teacher.

We had bought this 2013 Nissan altima almost a year ago and have nothing but issues from it. Then it catches on fire while driving and the flames go out. The insurance company says they can't cover it because they can't see where the flames came from. So DriveTime said to have it taken apart to see if it can be found. Still can't find it but you can smell it. Even the adjuster told them this. Also it's not driveable because it's a fire risk and if it's driven my insurance won't cover the car.

Johnny was the one that helped me buy a car. I felt that his approach was very professional. I was on the fence about buying a car and he helped to get me to commit to it. Buying a car has been very important to me, and I really needed that extra push to get me into it. Overall I would recommend Johnny to anyone that I knew that was looking to purchase a car.

My experience was so amazing and easy. After totaling my car and having to go through the process of purchasing a new car and worrying about the stress of it this was super amazing and stress free. They got deals on what I wanted and could afford and that made it so much easier.

I had a great salesman. He went above and beyond to get me in the car I wanted and he did a wonderful job!!! The payments are a little pricey but you already know that going in because they are there to help people that don't have the greatest credit. They have a pretty good selection and did not disappoint.

My sales advisor Antoine ** was respectful, friendly and helped me select a vehicle that fit my lifestyle. He was very professional and I am glad he worked with me during the entire process. He made several calls to let me know the status of my purchase.

Still trying to understand why I could not get the price of the car I pick... I was told that I will be paying 100,995 which was on the car the day I pick it out. The day I came back to purchase the car the price tag 100.955 was still on the car. But I went to sign the paperwork. The car was 11.200.00... This is not right. Then the manager told he could change the price because my rep did not place something on the day I look at it. Then tell to bring the car back for the next few week for gas... I will never purchase a car from you guys again and I will my problem on social media... To let guys know not to come to DriveTime. I feel I should have been sold the car for the price that was list on the dashboard. Very dissatisfied with my experience. This not the way to lead customer.

DriveTime delivers as promised! Very helpful staff, and they do what they advertise they do, no gimmicks, got a great low mileage car with best warranty I have ever seen for a pre-owned vehicle. I advise anyone looking for a quality vehicle to see them first. Purchased my car in South Bend Indiana. Thanks DriveTime!

We had a very awesome, friendly and professional lady help us. Her name was Amber... My husband is very bad at making decisions and her and Brian were just so great with explaining every detail to him and that was what made him make his decision to get our beautiful car... Thank you so much.

I enjoyed my process of car shopping here. The salesman Christopher was very nice and patient. He took his time and did not rush, which helped me enjoy my experience even more. Love my Toyota! I didn't feel rushed or pressured at all. He answered all my questions and served me appropriately.

Merwan ** was just an awesome person... He was extremely polite, professional and have such a vivacious personality that made my car buying experience at DriveTime pleasant! He took time and listened to what I was looking for in a vehicle and delivered.

The guy who help us get a vehicle, William ** did a terrific job. He did everything he possibly could to make sure we left with a new vehicle. Thanks Will. I will recommend DriveTime to all my family and friends.

Most awesome place to buy a car ever. Went on the website, saw a few cars I loved (didn't think my first choice would be there). Thanks to our salesman I GOT MY CAR!!! Was so excited can't wait until Valentine's day when I can pick my new baby up!!! For sure will do business with you all again.

Everyone was very helpful and the car is great. I enjoyed working with my sales agent Van. The process was efficient and pre qualifying online was easy and speed up the buying process. I highly recommend buying a car at DriveTime. I wish the downpayment was a lower amount. I took awhile to save that up.

They gave me a car that had too much miles and I only had the car from less than 2 months, and I have the most problems with it. I am dealing with Customer Relations right now to get it fixed but I would not tell anyone to come to DriveTime.

I worked with Valencia initially but everyone there is great and fast. I was able to get into the vehicle I wanted with no hassle. They even held the car for me for the week for only $100. They are very nice and attentive team. I would definitely come back when it's time to upgrade. Everything was explained thoroughly and I did not feel rushed nor like there was anything I couldn't ask and I was provided very in depth and friendly responses to my inquiries. The whole team at the Oxon Hill dealerships is amazing!!!

All about the sales and not the customer. Roderick was hateful, and raised his voice at me. After he had my daughter who has a disability to sign they were hateful to me. I wouldn't buy another car from this lot.

My experience was truly a great one! The representative I worked with provided great customer service. She explained the process clearly, was courteous and patient with my questions. She was very personable which put me at ease as purchasing a car can be a stressful experience. I would highly recommend to friends, family, and co-workers to consider DriveTime when they are ready to purchase a car.

Was greeted by Jeffrey when I entered the building. He also was the one who helped me to locate a car to meet my needs. I knew exactly what I was looking for. He tried to find me a car with features to accommodate me & my 4 little dogs. He did locate a car on your lot that I liked & meets my car needs. The one who took my payment & the one did the paperwork at the end were also very efficient. Everyone in the office was very friendly. My encounter with DriveTime was very pleasant. I found a Hyundai that I liked. It meets my needs. Thank you. I have purchased many cars over my lifetime. I have to say this was the easiest it has ever been!!!

Was a pretty smooth transaction other than being at the dealership for 4 hours. All the paperwork was turned in the day before so not sure why it took so long. The car was dirty and unvacuumed so that was a letdown. It also had no gas so we had to drive the salesman to the gas station and take him back so that took even more time...

Aaron was amazing with helping me find my next car. He helped me understand everything from the awesome warranty to the GPS app. He was very knowledgeable, understating and patient!! Thank Aaron and DriveTime for helping my children and I get into a new dependable vehicle!!

From the time I was greeted at the door to the time I purchased my vehicle (2013 Chevrolet Spark) my experience was EXCELLENT!!! I have never had such an experience with car dealerships like this one. They made you feel like you were part of the family. No high pressure sales tactics! No unexpected fees added to your contract without showing you options! Everyone was so nice. They would greet you when they saw you! Would highly recommend DriveTime to everyone.

I had a very good experience at DriveTime. My sales rep was super friendly, everything was easy, and I'll definitely recommend this place to others. Everyone in the office was nice, offered us drinks numerous times. The whole process was very simple.

We purchase a truck. Charissa ** was very nice, patient, helpful and helped us find what we wanted. She explained all the paperwork with us and had us test drive several cars before we made a decision of which one we wanted to go with.

I have been buying car for 17 years and this was the greatest experience I ever had honestly. I got the car I picked out and very happy with payments and most of all my sales lady Ms. ** at Temple Hills location. Thanks DriveTime.

This was a huge step for me and Aleks made me feel comfortable and ensured me I was in good hands, even when the first car I drove made terrible noises. With his help I made my first purchase as a newly independent woman.

Excellent service. The staff was very professional, they made sure all my needs/wants was meet. The inventory/selection of cars was excellent. The down payment was not bad at all. Making monthly payment was set up easy. The staff went over all documents/making sure you understand.

If Kalyb hadn't been the person I was dealing with, it probably wouldn't have been as pleasant. He is upbeat and easy to deal with. The downside is, as much as I tried to send everything ahead of time, answer every question asked, and give ample time to work out financing and terms, the process still took me about 2.5 hours or so. I had wanted to see 2 cars, one was brought over from Katy. However, the other one on the Southwest lot was then sent to Katy. That confused me a little, as I had wanted to decide between the two.

Emeka was my salesperson and was very helpful and courteous. It was a pleasure doing business with your company. I was told no by other dealers but Drivetime was so different from to others. I received an approval online and they backed up the guarantee of getting me into a car.

I want to thank my salesman Martin ** and also the Arlesha ** for going above and beyond their duties. I know it took time away from their family and second job, and I hope both will forgive me for keeping them away, but I greatly appreciate all that they've done! Not many places will do that for a customer. If anyone needs another vehicle, please come to DriveTime, especially in Newport News. The experience was one I will always remember!!

Everyone at the Augusta that I dealt with was extremely polite and very helpful. I would definitely go back to purchase another vehicle and I would recommend friends to as well. Don and Christmas were outstanding and went out of their to help me.

I was very satisfied with the complete professional quality of the service at DriveTime in Pelham, Alabama. Anthony ** did an excellent job of helping me with my requests for the type of vehicle I needed. I would definitely recommend them to everyone looking for a new car. Also, Eli and Carlo were very helpful at the dealership when I was there on 01/20/2017. Anthony responded quickly to all of my phone calls and emails in an expedited manner. I was very pleased overall.

I very dissatisfied with the service I received from DriveTime. The rims on the 2011 HHRLT were weather beat meaning multiple places on the chrome rims had corrosion. I spoke to the sales rep before I drove off the lot. Was told the person that could handle the complaint wasn't available. I came back the next day & was told it wasn't really anything that could be done. I then found a few numbers on my paperwork that I called & were given the run around also. I then called Drive Time Service dept explained to them my complaint. I was told to bring it in so they could take a look at what I was talking about. They agreed that the rims were in bad condition. They took pictures to email to their boss. I was told I would definitely be receiving a call from a supervisor.

It is already an uncomfortable place to be in where you have financial difficulties or credit challenges. Because of those challenges, it's so much more effective and greatly welcomed when your sales rep operates with patience and understanding. Kelvin did just that, and he was very professional and respectful both over the phone and in person. He went above and beyond to give me great service, to include waiting for me to drive from Gainesville and arriving late to his son's birthday party because of it. I personally worked as a New/Used Vehicle Sales Associate, and I know the tricks and sales behavior. Kelvin's skills are exceptional, yet sincere. I appreciate the help.

Went to the Montclair location and was assisted by Josh. He was very friendly and helpful. The car I was looking for was located at another location and Josh worked hard on getting it and going over everything. I will be happy to recommend DriveTime to friends and family.

The convenience of how DriveTime operates is very beneficial. I referred several friends and family members because going through DriveTime is great choice.

This was the best car buying experience I have ever had. The staff were all professional, courteous, and knowledgeable. The entire process was quick and easy. I am very happy with my purchase. I will definitely recommend this dealership to others.

Charles was a huge help to my husband when he purchased his car this past Saturday. It was a very smooth process, and we were completely satisfied. I will definitely look into purchasing a vehicle from here in the future. I'm recommending DriveTime to anyone that's interested in buying a car. Thanks so much!

My overall experience at DriveTime was pleasant. The salesperson was very nice, and easy to talk to, as well as everyone else that I had to communicate with. I would definitely recommend DriveTime to my friends and family.

My experience was great. My Salesperson, Best was professional, kind and courteous. He made sure my vehicle was in perfect working condition before I took it home. I was very pleased with his service. I have recommended him to my family and friends. They are going to purchase vehicles from him in the very near future. Thank you!

I'm grateful. I was in my new car quicker than I thought I would be. I did my research on the vehicle I wanted and they were receptive to my inquiries. Also: SO glad I had gap insurance, worth every penny. Would recommend DriveTime to anyone and everyone who values honest transactions and a good sale.

Had a good salesman Roland **. Thank you. The customer service was very good. The transactions were very good. Everything went well at the dealership. The people and management were very accurate with all of the process and the process were very smooth with my transactions.

Todd **, at your Concord location. Was very helpful, and explained in detail the processes of the car buying experience. He showed me many different cars, and even took the time to take me to another dealership to get the car I wanted. All of the staff at this location, were extremely nice and professional. This was by far the best and painless buying experience I have ever had.

They were very friendly and helpful. They went beyond anything I would have expected. I will go back and tell my friends and family about them. They even included my children in the experience and both of them enjoyed their time there and my son said he will come back to them for his first car.

Although the overall process was fine with regards to the customer service, finance, etc. I am not happy about having to come home and detail the SUV we purchased. The outside had been washed, some time before. Certainly wasn't exactly clean but it was ok. The interior on the other hand. Dirty. I mean really dirty. Gum in a cup holder, had not been vacuumed in who knows how long, the interior windows were filthy. Trash was found in door pockets. I asked about it being cleaned before we took it. Was told they don't have anyone on staff to clean cars, they use a vendor to wash them occasionally. At most they could do was vacuum it, which wasn't done.

After purchasing my first vehicle from them in October and having a wonderful experience, I was involved in an auto accident and my car was totaled 3 months later. Thank god for the Gap Insurance! Within 4 days of the accident I was able to go back to the dealership and Amber assisted me in finding a better car than I originally had. I was able to come with no money down to the table this time and Amber had me into my new vehicle and out the door in 3 hours. Thanks again Amber!

The customer service was great and professional. The attention toward the customer was personal and they took good interest in the individual. It made me feel important and confidence that the salesman was going to put into a vehicle that I had requested.

My experience with Drivetime in Richmond was great. They helped me with everything I needed big or small. It was also a very quick process which I enjoyed well. Thank you so much for your help. Thank you to the employees that helped me as well.

My experience was great. Zach was a very great salesman. He keep me informed on everything until my truck arrived at the location. Am so grateful of his service. I will be recommending people to DriveTime because I had a great experience with this company.

At first, my experience was not good but I will have to say Charles went above and beyond to fix the issue I was having and I must say he did well. I am very pleased with my new ride. Kudos to Charles. I and my mom are very happy with the experience. I would have given him 5 stars if not for the issue.

We had a great experience. We found the car we liked. The crew went to work on the numbers. Was very fast at getting it all together. We wanted to think on it all. Called the next day. Went back. Told them we had a few questions they answered them for us. We ask to pick the car up on Monday. We decided to pick on Friday instead. Called ask them to get the car ready. They did and we have a new car. They were all great to work with.

I went to the DriveTime off military hwy, great customer service, nice smile and friendly environment. They helped me get my first car without a problem. Jordan helped me and he was amazing. Greatly recommended. Thanks guys.

My wife and I had a great time purchasing a vehicle from you. Everything from signing forms to the contracts was explained very thorough. Thanks to Jamarcus for all he did. High 5 to him and all the DriveTime Team. Appreciative!

It was absolutely amazing, Randall went and showed me cars within my budget and specifications, and did everything to ensure I liked the car I got as well as got one within my price range. Everyone was helpful and so friendly and the experience cannot be compared to any other dealership. Needless to say I will definitely recommend everyone I know who needs a car here. Thank you guys so much.

Everyone at DriveTime in Pensacola, Fl went out of their way to make sure my purchase went as smooth as possible. They were very fair with me and did not push me to buy anything, but did guide me through my different options, we eventually landed on an extremely nice Toyota Camry, with low miles and very clean. I would not hesitate to purchase a vehicle again from them, no matter what my credit situation is.

This was easily the best experience I have ever had with buying a car. The staff was friendly and knowledgeable. They were not pushy during the process but they kept in good time with getting back to my questions. I'm very busy and I am on the phone most of my day but my sales rep (Kyle) emailed back and forth with me. Gave me everything I needed to get into my new car quickly. Great car, great price, great customer service. That's all you need to know!

They found my wife the car of her dreams at a price that I can afford. Brandon and Eric were a great help! Great selection with affordable monthly payments. They walked me through each step. They even delivered the vehicle to my wife. Thanks for everything!

Awesome people and great service. It was simple and painless and I am so glad I left with a car and it being the one I wanted. I would recommend anyone I know to go there. They also have a great selection of cars.

I went on 1-14-2017 to look at vehicles I might be looking to purchase. Joey from the East Colonial drive location in Orlando Florida was my salesperson. He stayed in communication with me regarding my approval until I could get to the dealership. He, along with John, Adam, and Lelitza made this the easiest car I have ever bought. John pretty much sold me the truck I bought, a Ford F150 unseen. I saw it thru DriveTime's web page, as it was at their Brandon Florida dealership. I got a great deal, low down payment, and a monthly payment I can afford. I will be back again for my next vehicle. Great place to buy from.

I'm extremely happy with my purchase!! I was well informed and got to choose from an array of different car selections. They worked with me and made sure I didn't leave until I was in the perfect car. I love the features that come along with my purchase. Thank you.

This was by far the best car buying experience I have ever had! The staff was friendly and our sales rep was very knowledgeable about the car we bought! I will recommend to anyone! They have several locations and vehicles to choose from!

Salesperson was Jessica. Her attitude was friendly, very helpful, patient, very Knowledgeable and she provided a pleasant atmosphere. Yes I would recommend DriveTime to others. She provided information for questions we asked. She assisted us in areas where needed.

My sales associate was Angel **. And she lived up to her name. She was very friendly and personable. With the help of her associate Gavin they did their best to close the deal and I am pleased with my purchase. I am a picky person and she was beyond patient and understanding. I would recommend anyone to visit this location and ask for Angel or Gavin.

I went in to purchase a vehicle and worked with Matthew **. He was great at explaining the process and made it very pleasant to buy from there. Awesome people and awesome service. Very professional and knowledgeable staff. They do whatever needs to be done to get you in a car.

I will never forget DriveTime and the wonderful experience we have had there. I purchased a vehicle on 11/30/2016 and 41 days later the timing belt broke -- they worked with me diligently to get the issue fixed. I was placed into a different vehicle and the process was so easy and Jonathan ** (who assisted us both times) was absolutely WONDERFUL! Silverrock was also wonderful to work with. I couldn't have asked for better service. Will recommend and will probably get another vehicle down the road from the same location. THANK YOU!!!

Where do I begin? My auto loan matured on 12/31/16 with a balance owing and I fully understood that as well. Last night I submitted my normal payment and noticed two different amounts owed so I called today to figure this out. I was reminded that my loan matured (which I knew) but then the representative proceeds to tell me that I have 90 days to pay the remaining balance if I ever want to see my title. If I pay it off AFTER 90 days I will NEVER receive the title to my car, my car will be considered illegal to drive and I'll never be allowed to sell or register my car (the representatives EXACT words).

The lady Erica ** was very polite and she answered all of our questions. Even when we kept asking she wasn't mean at all. I give her 5 stars. She was very helpful and when we kept changing our on what car to purchase she didn't get mad. Thanks Ms. Erica.

I'm extremely happy with my purchase!!! And the service was outstanding. I'm recommending everyone and encourage all to buy their 1st or 2nd car here. You will not regret it. Thanks DriveTime. The people here are very professional and made my process easy. I couldn't believe the choices I had to choose from. Every car was clean and the price was in my budget.

I purchased a vehicle from DriveTime on Friday. John was an excellent listener, he knew exactly what I wanted and made sure I got into that particular vehicle. Everyone was friendly and courteous. I got out of the dealership with my car in a little over 3 hours mind you that I also did test drives too. Way to go DriveTime dealership!!! They also call and do follow-ups days after to make sure you're loving your vehicle...

I am very pleased with my purchase. I love the car I just bought and the salespeople were very friendly and helpful. I purchased a 2006 Chrysler 300 and it runs like new. Thank you DriveTime of Downey, the best place to go car shopping.

This is my second time purchasing a car from DriveTime. The staff was friendly, they made the process so easy. They have a nice selection of vehicles and their facility is awesome. I would recommend them to anyone who is in need of a car. I would definitely purchase a car from DriveTime again.

Overall my experience was great over the phone and in person. Isaac ** was awesome. He was friendly and very helpful. DriveTime is the real deal. The staff is nice and very helpful. They all had smiles on their face. They help get me into the right car for a nice price. The sales manager was excellent. I would recommend this place for anyone who is in need of a car and looking for a low down payment and car payment. Great job the advertisements or no gimmicks. When you apply online it tells you if you're approve and how much your down payment is and it's the same in person.

On the whole, an excellent experience, even though the first vehicle had to be returned because of a broken irreplaceable part. Pet peeve: neither vehicle had mats and neither vehicle had been professionally cleaned. Also, as a part of the vehicle test prior to signing, we did not turn on the radio. If we had, I would have heard the blown passenger speaker, which makes listening to either the connected phone, the radio or media music impossible. I will see if silver rock will cover it, but I am doubtful.

The entire group at DriveTime in Corpus Christi, TX is amazing! They helped me through a tough time and stayed on top of things every step of the way! They made a frustrating time easier for me to get through. I owe them all a huge THANK YOU!! I will definitely be talking them up and sending as many prospective customers as possible their way!!

The experience I had at DriveTime was so easy and relaxed with no pressure as you would get at typical car dealers. Everyone was welcoming and friendly and patient with any questions asked and they have a popcorn machine and pop corn is my favorite snack.

Truly enjoyed the experience of purchasing a car from DriveTime. My Sales Person, Tanya, and Financial Manager, Patrick, were both a joy to work with. They truly listened to me and helped steer me toward the perfect vehicle for my family.

This was the best car buying experience I have ever had or even heard of. Usually when you have low or no credit you are treated very poorly, but we were treated amazing! We dealt with Uche, the finance manager, and a lady whose name I WISH I could remember because she was AMAZING (please look her name up and giver her credit). All 3 were great and we appreciated everything that they did. They were extremely thorough and very open and helpful. Thank ALL of them for their EXCELLENT service! if I could tip them I would have!!!

Everyone was friendly and great with any questions and concerns I had. I had a small issue with my car the day I bought it. However the warranty that came with it covered it and now everything is fixed and runs great! The young man who sold me my vehicle was very knowledgeable in vehicles and answered all my questions, also made sure I got what I wanted for the price I had in mind.

Jessica and the rest of the crew at DriveTime in Gladstone Kansas City mo 64118 they were awesome and went above and beyond for me and I can't express enough on how much I'm thankful for them helping me out when no one else would. Thank you.

Malik ** was the most pleasant salesperson. We have been looking for the right car after facing a terrible car accident which totaled our car. We faced many unprofessional salespeople at other dealerships where we spent hours and never went home with a car. Malik was kind and patient and walked us through the process swiftly and without any issues. We walked away with the car we wanted and have referred Malik and DriveTime to other friends who are in the market for a car. Thanks Malik and DriveTime for a pleasant experience.

Phil from DriveTime was very professional and treated me very well. The whole group was awesome. Made this experience as easy as possible. I will recommend them to my friends. The vehicle was clean and in great shape. A big thank you to Shawn and Phil for the great experience.

I had a great experience. My salesman, Chris **, was excellent with everything from getting my paperwork done to putting me a car, I was happy with, and he didn't try to push a car on me that I did not want. GREAT job well done.

My salesman went above and beyond to get my in my new car. He did a wonderful job. I will recommend anyone I know looking for a new car to visit my salesman. They stayed later just to help me.

Jennifer ** was my sales and finance person. She was amazing at communicating the deal that was best for me and options I had not considered. The process she provided was smooth, informative and professional. I got the SUV I was looking for on a great deal. Highly recommend anyone to give her a call.

I had an awesome saleslady by the name of Bkai. She was so so nice. I was nervous with it being my 1st car thinking if things was going to go wrong. Bkai and her manager really helped me and I walked out with a 2006 Dodge Charger. I loveeeee my car. Thanks DriveTime. Thank you Bkai and manager. Thank you.

My salesperson, Cedric, was very informative, patient, and down to earth. He made my car buying experience fun and non-stressful. I REALLY appreciated that. Normally a car buying can drag on for hours and can be stressful and boring, but it wasn't like that at all at DriveTime. I started to get a little discouraged, thinking I wouldn't find anything I liked. Then Cedric suggested the Dodge Dart. I sat in it and loved it immediately. So again, a big thank you to Cedric... and DriveTime!!

Meredith was extremely friendly and helpful. She explained everything thoroughly. Went out of her way to make us happy along with the rest of the staff. They all went out of their way to make experience a pleasurable no pressure buying of a car.

I never write reviews but I don't want anyone to make the mistake I did and buy a car from DriveTime! I have spent countless hours on the phone with DriveTime and Avirex their warranty company. They sold me a Jeep Compass that I have put thousands into since I bought it. They have put 3 transmissions in it and still the light is on and I can't drive it on the highway. Now they want me to take it to another mechanic to get their opinion. Meanwhile I'm stuck and every time I try to call to talk to them I get someone new who has no idea and just sounds like a customer service robot. Don't buy from them. The only reason they have good reviews is because they take money off what you owe on your contract if you write a good review. I have already spoken with an attorney and they have a contract you sign when you buy the car that is like 20 pages long and pretty much says you can't sue them for anything. Don't make my mistake!!!

WOW!! I have never been treated with such respect, patience and just old fashioned excellent customer service before anywhere else like my experience at DriveTime. Miguel ** and Andrew ** made an extraordinary team getting the job done and assisting in the expedient enjoyment of me getting just what I wanted. Great job guys!

I bought a 2007 Honda CR-V from DriveTime on Dixie Hwy. in Louisville Kentucky. Nick and Tarek were great and very helpful in getting me into the car I wanted. Everyone at the dealership was very professional including my first contact from Devon. I will tell others about Nick and if they are looking at buying a car to go see Nick and the Drivetime team in Dixie Hwy. Thank you.

Faith ** was a wonderful representative for DriveTime on the corner of Alma School and Broadway in mesa, AZ. With this being the first time buying a car from a dealer, it was pretty straight forward. I also enjoy the marketing tool the company uses to obtain consumers in that they don't put the down payment price on the info sheet on the windshields.

My wife and I unexpectedly came into the car market. Our car was totaled and we needed something affordable, reliable, and QUICK! Having two cars is extremely important for us and time was running out before the start of the new week. Vaguely, I remembered an AD I saw on TV for DriveTime so I visited their website where I was able to easily and quickly find out if I was approved. It was nice I could do that BEFORE going all the way out there. We arrived about 6 to the Olathe location where we were greeted very warmly by Sales Manager Trinidad. He was so friendly and professional. He took us to Katie **, our sales rep who then helped us into something that fit us and our budget perfectly.

Van was excellent. Thanks everyone at DriveTime for helping. I'm glad I came here. It only took 2 hours for the whole process. I'm forever grateful for all your hard work in helping me get a new car. Not to mention it was low miles and a great car note.

My experience was GREAT!!! THE CUSTOMER SERVICE WAS AWESOME!! Courtney ** and the entire crew at the gulf freeway office were GREAT!!! I would recommend 10 friends and family!! Thank you thank you!!! Thank you once again for the great assistance we greatly appreciate it.

My experience at DriveTime is like none I've ever experienced, which is certainly a good thing. I felt like everyone was being transparent with me, and worked hard in meeting my needs as far as what I was looking for in a car as well as what I wanted to pay. I like that they sit down with you and talk numbers and what you can afford before showing you cars on the lot. They only show you what you can afford. Thanks DriveTime for helping make my car buying experience as painless as possible!

My whole experience with DriveTime the night of the purchase great. The staff was courteous and kind. The vehicle I had originally picked and was told there was one on the lot turned out not to be available at all. I was also told that as long as my income was 2000+ the amount of deposit I had would work. It did not. The vehicle I chose at the time was a decent deal. I'm unfamiliar with buying vehicles. I have a vehicle and a very, very long time I feel like I was swindled. I got the car home the next morning. I finally got to drive around and really look at it. It was very dark and cold the night before. The interior is horrible. Very dirty. Stained seats. The overhead was all steamed up. The engine vibrates really bad when idling. The sun visor on the driver side was held on with a nail. Blue Book value for this vehicle a little over 6000. The vehicle has 108000 miles plus the 2008 my payments are higher than I wanted. Vehicle's condition is horrible.

Yesterday I purchased a car from DriveTime and I have to say, it was hands down the least stressful, most pleasant car buying experience I've ever had. From start to finish Ronnie and David were professional, friendly and committed to helping me find and finance the car I wanted. I will definitely recommend them to anyone looking for a vehicle!

From the time I completed the online app to driving off the lot everyone was very helpful and made purchasing my vehicle easy. Staff was not like other car lots where they hassle you and they allowed me to take my time.

Inaccurate information. No one had taken responsibility for their mistakes. A few of the so called sales managers didn't know how to talk to you as a customer. They didn't care about my situation. I appeared at the dealership 4 times before I was able to finally drive the car off the lot because every time I came to pick it up it was something else I needed. This could have been taken care of from day one.

My experience at DriveTime antioch location was as best as any car buyers could hope for. Justin and Quinton were both very fair and help me get what I needed in an vehicle. No pressure to buy and they got what I needed. Willing to work with anyone. Please stop by and see them. Great service.

I bought a car at DriveTime. The person that helped me was awesome, outstanding, brilliant, superb. I think her name was Asten **. I said, "wow," she wiped off the snow for me and so much more. You hit the lottery when you hired her. She is amazing.

Britney ** was excellent. Very Good customer skill. Have refer 2 more friends to her. Score would be at 500. Never once did she turned away. She kept working with me. Let me know everything I needed to know good and bad but most of all she knew what I needed to make it work so once again I appreciate her time and patience. My niece and my friend is in the process of purchasing a car. I will always remember her excellent professional service. Thanks again Britney **.

Car was very dirty. Air filters needed replaced. They were very dirty. Maintenance was not done on this car. Had to have timing belt replaced. Was making noise. Needs tune up. People were very nice but they need to clean and do inspections on their cars.

She was so helpful and explained everything to me. If I had any questions she answered them for me. Erien went through every information about the car. She found my favorite color and I love the car. It rides so smooth. Thanks so much Erien for my first new car.

Well I put this short and simple. I had two jobs. Needed transportation. Someone told me to try DriveTime. Put in all my information and they said I was approved for **. Went there, showed them the paper and we started looking at cars. The first 3 cars I went to look at, they could not get them started. So as I am sitting with their rep in his cubicle. I saw a Scion tC that just came in. Looked at the car, liked it. Decided to go with that car. I put 1500 down and the car was a total 14,000. 2011 Scion tC with 85000 miles. Here's where they get you, my loan rate came up to be 26%. Per diem (Per day charged interest) $8.24. The loan total came up to be around 16,500. With all the stuff they added in and yeah you can't take those options out. I don't or wouldn't even use the extra options but still could not get them off. Now I'm stuck on a 6 year loan while paying $425 a month on a car that is not even worth half of that.

Let me tell you about my experience at the Live Oak, TX Drive Time location! When I tell you it was beyond amazing! Words cannot express how happy I am with their Customer Service and able to get me approved with a car I very happy with! Picture it, San Antonio, TX, Christmas 2016. So before I went to Drive Time, I had a 2009 Dodge Charger that was paid for. I bought it brand new in 2009. Let's fast forward to December 2016, a week before Christmas. My Dodge Charger engine light came on. So, dealing with the holiday approaching, I had paid all of family gifts and was left pretty much broke, not knowing what to do. As my engine light came on, my Charger started to act extremely weird and had me nervous to drive. I had to get to work and needed my car. So I would only drive it to work, hoping that I would get there safely.

I was very pleased with my transaction. The personnel in the store were friendly and courteous. The transaction went very smoothly. I definitely would recommend this dealer to anyone. They kept me informed of all aspects of the transaction along the way.

Initially, I should have known there may be issues because upon arrival at the entity, the first greeting from my Salesperson Nick was "you just getting here?" This after travelling over 80 miles. He later apologized for the comment. I return on the third day after purchase to exchange my vehicle for the exact same vehicle but two years newer. The reason I thought it would not be a problem is because the 2013 Spark purchased was $300 higher than the 2015 Spark that I wanted. Logic and reason would dictate that this exchange should not have posed a problem. Even though the Finance person and other Sales Staff initially indicated it could be done, it was not done and could not be done unless I added an additional $100 to the previously paid $500 for the 2013 Spark.

It was my first time financing a car or even going to one of these places. I was nervous and excited at the same time. The staff was friendly and Ms. Antonia and the gentleman assisted me thru the process and stay late with me to ensure I was in a vehicle. Thanks guys.

DriveTime staff were professional and patient. Being approved for a vehicle was so simple. My credit score did not matter. The car selection was vast, I bought the car that I wanted. The payments were affordable. My car was clean shiny and had a full tank.

I had a quick experience that lead to my new vehicle. Very professional and efficient process. I liked that from my search to being qualified by DriveTime I had appointments and phone calls from your team to confirm my appointment. The paperwork requirement was very efficient and fast.

I purchased a 2015 Chrysler 200 limited from the Brook Park, Ohio DriveTime location. Dexter ** was my salesman and I can't say enough good things about him or my experience. It was the best car buying experience I've ever had!

Shayla was beyond professional... She was a true blessing. No harassment and she above and beyond to make sure I was satisfied. She is a force to be reckoned with and she will go far. I will recommend others to buy because it is a no hassle situation.

I am extremely happy and satisfied with the purchase of the car and how they explained the whole process till the very end of the purchase. I would recommend DriveTime to friends and family. It's hard to buy a car when you have bad credit but they assured me they could get it done and they did.