DriveTime Reviews

I am truly grateful to DriveTime for giving me a second chance to fix my credit and the car of my dream. My car buying experience was the best I ever had. Thanks DriveTime. I would definitely recommend all of my family and friends to go and check out what DriveTime have.

The staff was very helpful. I had a lot of questions and they took the time to explain everything to me. I didn't feel rushed or pressured to pick a car. I didn't want to even go to the car lot because I don't have the best credit score and thought I would've needed a cosigner, but that didn't matter. I walked out with a Nissan Sentra and did it on my own with a low down payment. Thanks DriveTime!

My vehicle was repoed for insurance that had full coverage the entire time. The insurance was full coverage by GEICO and provided to the dealer on the day of the sale. Not once in conversation did the dealer reveal that my car could have been repoed for a change of address. The tags were extended and they still repoed before the tags expired. As the owner, I have to the repo lot wherever they are and spend resources to get my car back, which is a huge inconvenience that could have been avoided from the beginning. DriveTime is the last resort for anything, try all other dealers before this one. If DriveTime can do it, so can other dealers. Try your best to avoid this one.

I had the pleasure of working with Erica, she was an absolute doll throughout the whole process. Not only was she honest & helpful but her patience and concern for my satisfaction really impressed me. I never felt uncomfortable or pressured to make a decision. Let me just tell you it was the hardest decision I’ve had to make in a long time. I don’t know too much about cars and I wanted to be sure I was making a smart choice of the vehicle I’d be investing in. I would recommend my friends & family to drivetime & be sure to ask for Erica **!!

Kingsley was so informative and pleasant. He was detailed in his explanation and offered me several options. He seemed genuine and sincere in his delivery. He made the process easy and fast. I would recommend this DriveTime location for sure. I am really enjoying my new vehicle.

My most enjoyable experience buying a car!!! Everything that I expected actually happened. It was an easy and painless experience. DriveTime helped me get a car when no one else was able to help me. I am so thankful that I will most definitely be a returning customer. Thank you DriveTime!!!

Bought a Honda CR-V 2014. My visit yesterday to pick up the car was very warm and friendly. Eddie and Curtis as well as the rest of the personnel were very informative and accommodating. I left there wanting to recommend them to everyone that I know looking for a car to buy. Also I am so happy with my car.

I was so impressed with my car buying experience at DriveTime. It was very smooth and professional with no drama. I’ve purchased many cars in my years and this was so refreshing and I love my new SUV. I will definitely refer customers to this car dealership.

I was elated with my purchase and still am but got in the car for the first time today to see that the service engine soon light is on. I called DriveTime which transferred me to Ridgecrest whom told me that I would need to contact customer service on Monday. I really like this car, and would not want to settle for another one.

Car payment are bi-weekly and too high. Paid on the car for five years. Paid 13,000 and didnt even touch it by the time I told them to come get it. Still owed 13,000 and they sold it at auction for a little over 3000. Please dont buy here. Save yourself some trouble. Bad credit isnt the end. Find another way. You will never help your credit buying here.

The people at the Bedford location are not professional at all. By far the worst car place I’ve ever bought a car. I’ve begun to tell others to stay away unless you want to be scammed!!!! Management all the way down to the sales people. The sales person called me 2-3 times daily before I purchased. Now I can’t even get on the phone it’s him.

My son got a car from them last month after his car was totaled out. I was skeptical at first and tried to get him to wait but he didn't. Now that he has had the car he has had to get brake work done, change the oil and now the transmission is gone and this is a 2013 Altima. I think he was sold a lemon and will get the run around on getting the car fixed or another car. He hasn't even made the first payment and the car will not move... I think that we will have to reach out to WRAL in order to get help to get this matter cleared up!

This is the second time I've bought a car from DriveTime. I've always thought of DriveTime as loyal but they sold me a car with a defect. Who's ever heard of a cracked flywheel before but of course the warranty does not cover it. So 5 days of car rental plus labor and part $1,200 later and nothing to cover me. Anyone who is looking to repair or build their credit or save money do not invest in DriveTime or their vehicles. My vehicle had no car wrecks supposedly and everything was fine. I kept up with all the maintenance and here I am out of pocket. A single mother with my own business and DriveTime just lost a lifetime customer. My next car I will go through a dealership. Saving my money to get out of the car I'm in.

This was the best experience I have had getting a car. The Staff was very pleasant and professional. I was able to drive off with my 2014 Convertible Mustang Bonnie Belle that evening. I will be recommending your dealership to my friends and family in the near future. Thanks.

This is my second car buying from DriveTime. I have had it for almost 2 years. Kept up with all the maintenance. Haven't even gotten to one car accident and it has a car cracked flywheel. Wow. Who would have thought the warranty won't cover it. DriveTime won't help me out. A lot of money for a repair that shouldn't be there. I will never buy another car from DriveTime.

The car wasn't cleaned very good, especially the inside. I was disappointed with the results of the car's cleanliness. Please remember that customers like a clean car. Also the APR was a little high, I understand my credit isn't good but I was ok with the results.

Beverly, my wife is very well pleased with our recent purchase as am I. She likes the way our vehicle handles & the "pick-up" it has. The color is awesome as well as the interior & features. The double glove box is a great feature as well. Both of us are pleased that there is enough room for three Dog Crates. As one that does not drive (disabled/handicap) I just am thrilled with the hand rails that are a great assist to helping me entering/existing our vehicle. The personnel @ D.T, were very informed, polite, & helpful. This is our second purchase from D.T. & am sure when we're ready in about 5 yrs. to trade again it will be with D.T. simply because they care about their customers & the Professional Way they do business.

Our sales guy said that the car comes with a 1/2 of tank of gas and we only had 1/4. The car was not washed nor cleaned on the inside. He was a nice guy and the transaction went smooth but I just think their delivery could have been much better.

I did the pre-approval online. Got approved and stated I can put as little as $198.99 down. I don't go in for weeks after I eventually go in. Take all my information. The guy puts all my income in on a Thursday. I was told, "I call you tomorrow." I didn't hear anything. I call on. Ask for Miguel who completed my information. He was off that day. So Kimberly, states, "I can help you." She gets my phone number and my file and says, "Everything looks good. You are good for any car. When do you want to come in?" I told I have not looked at any of their vehicles online yet. She tells, "Once you do. Give me a call." I call her on Tuesday. Tell her four vehicle I'm interested in. I tell her I don't want to put no more than $400 down. I ask her what is the price range I should be looking for. She says it's her job to find me options in what to fit my budget.

Was ok misinformed about deposit amount. When I received car it was not on full tank and every customer who referred me and now had experience stated they filled up their tanks. I went back to ask why I didn’t receive the same courtesy and was given a policy type statement which I felt was very unfair to me. That same courtesy was given to a friend the following day he purchased his car but not me. I even called and went back in for it one day later.

Paul ** was a great salesperson very thorough, explained things to my understanding, patient not pushy. I felt very safe and secure with him and he won my trust instantly. My personal opinion Mr ** is a great advocate for DriveTime and I also got the impression he loved this company and that's what sold me with this purchase.

I just relocated from MS to IN. I purchased a vehicle for winter driving. I also own a Porsche convertible. I found a car online I wanted for winter. It was DriveTime who I have never heard of. They said 15 minutes and that turned into 3 hrs!!! I also paid double down that was quoted. Bad start! I already didn't believe in this company and should have walked out then! My bad!!! Then 11 days after 1 month due date they towed the car from my workplace!!! I had even called them same day to say I closed my bank account from MS and opened a new acct and give them my new information and they said just go to website. No one said nothing about car scheduled for tow!!! Then I see I have a voicemail from them on the same day they towed while I was at work!!!

Quentin ** made my experience very pleasant. It was a very easy process and he was very well and explaining to me how the process works. I'm so glad that I went to DriveTime. Thank you Quentin, I really appreciate your help.

Everyone was extremely helpful. Jeff and Kevin did an excellent job in following up and explaining what was happening with an unexpected vehicle repair. I'm very satisfied with the vehicle I purchased (Lexus RX350). As someone who deplores car shopping, the no pressure sales put me at ease. I would definitely recommend DriveTime.

Entire process was quick, easy and final paperwork process was extremely efficient. All questions we had were answered quickly and nothing was hidden from us during the process. Our sales associate was very friendly and efficient. The only downside of the experience is that one car we wanted to look at would not even turn on and appears to need service (Prius).

Carlos was very polite, helpful and very nice. I will send anyone to DriveTime to buy a car and ask for Carlos. I bought a 2013 Nissan Sentra SL and I love that car. I went to DriveTime and found the car that I was looking for.

Our salesman, Mr. ** was very respectful and great with us. This was our first time purchasing a car as a major decision. Mr. ** made us feel comfortable and very encouraging in purchasing a vehicle. He's the best salesman ever. Thank you Mr. ** for helping us. You will always be our salesman.

Tania ** did a wonderful job helping get my new truck. She help me get the truck of my Dreams. Everyone told me no but DriveTime said Yes. Tania they need to move you up the ladder. You are the Best. Thank You. If I know anyone I will send them you all way. DriveTime the way to go. I like their vehicles so nice and clean.

Back in 2016, I had a car with the transmission going out, so I decided to go to DriveTime to look for a new car. At the time it was the closest and most reasonable car dealership that I could make it to. I applied, and was only approved for a lease. I've never applied for a car loan before, so I was okay with it. I didn't know what I was getting into. I was shown a small amount of cars available for leasing, and only one of those cars caught my interest. After inspecting the car, I was told someone had already put money down on it. Then I was told it wasn't recommended to go to another location to check out other cars. So instead I sat in the lobby for an hour figuring out which car I was going to choose. I've decided to go with the 2005 Chevy Malibu. Although I wasn't interested, I was also desperate and needed into another car fast due to my job.

I have bought 2 cars from DriveTime and the experience for both was very easy and quick. The employees are very friendly and easy to work with. It's very easy to get the credit check and the paperwork done with the employees who are very professional and who are very interested in getting you in a car.

From Eric in financing to Cori ** who found my car to Michael who finished the signing it was a very positive experience. I cannot thank them all enough. I was able to drive away with a very nice car and will be able to drive to church, attend my son's birthday, also get things taken care of.

They gave me my down-payment online and it was $500. When I got to the dealership they said it was $2.000 and nothing had changed as to my information unless the salesman input incorrect information to boost his own agenda? This Drivetime is a liar, deceptive ads and practice and the salesman even told me I should have called before wasting my time and fuel coming out there to verify I could get the quote down-payment. I intend to file aFTC complaint for their outright lies. I wouldn't suggest this business because it's a ripoff.

Stephen & Darius were very professional and very sweet! We ended up having to come in several times due to a bank mishap, but they each took care of us and were extremely patient! Got us in our car and answered any questions we had. We highly recommend DriveTime!

So I bought a car from DriveTime and Carfax show no accidents but you can clearly see after I purchase the car headlights pointed towards the ground. Started looking further into it car had been in a rear-end. The car that I purchased rear end somebody else may not have been recorded but after I look further into it you can see breakage of certain parts and it did not operate the way it should be when I was reversing and cut the wheel all the way left you hear clunking but they showed me facts that the car was never in an accident. I am still paying on the vehicle a 2010 Ford Edge.

Matt and Keyona were amazingly helpful at getting me to a great vehicle which I enjoy driving! From exploring financing options to digging out my Santa Fe from the back of the lot I truly believe I've got a gem. Thank you DriveTime and all associated affiliated.

We wish the rogue wasn’t apart of the program you have to put 2100 because we really liked it. We like our car we got but I highly doubt once it’s time for a second car, we won’t go back to DriveTime because we really wanted a brand new car with all the bells and whistles.

Well I have to say in my experience with DriveTime... It was simple and easy and fast but of course you have to sign papers and all that. My agent Joseph ** was friendly, great customer service and really helped me with everything just for me to get the car I was looking. So thank you Joseph and DriveTime. I will recommend this place to my friends.

Salesman Cedric ** and Mgr. Jamere ** was very kind, patient and knowledgeable. DriveTime is the Best Kept Secret in Dallas. I will go tell everyone I know. I am pleased with my decision. Why would anyone go to the other dealerships, when they can come here?

My salesperson was very nice but I was pretty much offered only 1 vehicle and when I asked what other vehicles were available, he said that was it. The car that I got has over 80,000 miles and cost more than the vehicle I wanted with only 30k miles. The vehicle I wanted, I was told, required a larger downpayment which made no sense since it was less than the one I was forced to take. I just feel like I got bamboozled. I was also told the vehicle was not used as a rental vehicle in writing but verbally told it was probably used as a rental vehicle. I needed to leave with a vehicle and feel that I was taken advantage of. If I had to do it again, I would take someone with me who was more knowledgeable.

Michael ** is a wonderful salesman. He made sure I was satisfied and got the car I wanted. The process didn’t take too long like most dealerships. I was not forced to take a car I didn’t want like most dealerships. They went above and beyond to make sure I was happy. I would most definitely tell a friend to tell a friend to go to the Madison to Drive Time on Gallatin RD. Thank you DriveTime.

The salesman, Charles and manager Yogi were excellent. They courteous and straightforward. The service and transaction was fast and to the point. Hassle free. I was working out of town and trying to get this deal processed so they worked with me and my schedule. Great group of people. Their follow up (DriveTime) receptionist was a nice touch also.

Everyone there made you feel like someone not a number like some dealers. They worked with you to get you the best deal for the money. I would be sure tell my friends and anyone that's looking for a car to see DriveTime before going anywhere else.

Anthony was very knowledgeable and helpful. He was very adamant in me leaving with what I wanted and not to settle. I thank him so much for helping me get my dream car. I would refer anyone who needs a second chance of owning a car. This also helps build your credit.

We found a truck in Ohio and the McKnight Rd office had it brought in for us to look at. Ramon was great and made us feel at home. We have never had so much fun buying a car. Will definitely tell people to buy a car there.

The staff at DriveTime is awesome. Lindsey ** was a great help in the process... Would recommend this dealership to anyone looking to purchase a vehicle... It was a pleasure working with all of the staff. They have great cars at great prices.

The car we bought wasn't cleaned. The process took several hours after we had already had an appointment that was not put first. Their intern wasn't fully trained. The banker guy was amazing in getting us approved and in the car we wanted. Needed more staff. If we hadn't already started with them probably would have left.

It was a very pleasant experience. Our sales person was extremely nice and helpful. We would definitely recommend the dealership. We received a call after our purchase as well. We purchased a Ford Edge and we really loved he it a lot. We will be back.

I really had a great experience and had a wonderful outcome. I got my 2013 Kia Soul at the South Bend, Indiana DriveTime. Michelle was great and helpful with all my needs an wants. Conner also was great and they both had a upbeat attitude and atmosphere. I would recommend DriveTime to anyone an everyone. I wish my payment was less than what it is but I also know my credit is not the best. But I love the car and fits me perfectly and my daughter and the car seat fit perfect. Thank you for everything.

Bad deal. They changed the price on car at moment buy it. The car motor engine dirty inside out. Also make weird noise. Sale man or manager didn't help. We drove the car. I needed transportation get work. I have bad feelings the car.

Customer service was awesome. Corey ** car salesmen, Yvonne and Leroy, the managers at Gulf Freeway location in Houston TX were all so great and gave me all information I needed. Thank you guys. I enjoy my new 2015 Nissan Altima.

I am so amazed at all of the hard work to get me into a vehicle as quickly as possible! Willing to work with me at my pace and within my capacity, and really listening to my needs and not pushing me for something I wasn't looking for - all makes for an outstanding experience!

I can say I was happy with the sales and service. Mark was very professional, honest, and even saved me money. Got there at 9 am and was out by 12 pm. Once again I can say Marcus made my experience great.

Allan ** was so friendly and handled everything with ease. It was a transaction that went very smoothly. I enjoyed meeting him. I knew the car I wanted when I arrived so I test drive it immediately and liked it from the start. Was pleased with price and the entire experience.

Y’all did a wonderful job and I was very pleased with the performance that you all did for me. Thank you very much. And yes I would refer you to any of my friends. I’ve been telling everybody about you since I got the car. Thank you very much.

I am pleased with my purchase and the help that I and my husband received on our first visit from Daniel. I thought that I would not have been able to get a car, especially one so new. Thanks again for such wonderful service. You have all been great.

Had a fantastic experience last night purchasing my vehicle! Crystal was a big help and made us feel welcome from the start and is a great asset to your dealership! I will definitely recommend DriveTime to anyone I know that is looking to purchase a vehicle!!

Very pleased with the great customer service Demarcus ** gave. Was very patient and did everything possible to get me in the vehicle that I was happy with. Got exactly the car I wanted. Very happy and would definitely recommend to family and friends. Awesome experience!

They are a rip off. Was told I have a monthly payment then they said it was every two weeks. Their car report stated it was nothing wrong with the vehicle then when I took it in for oil change they said the car was in a accident before. They said to me that they really don't know what wrong with the vehicle. Now I am stuck with a vehicle that is too much and have problems. They need to be investigated and people like myself should be compensated. THEY IS A RIP OFF. A PREY ON THE POOR.

I enjoyed the experience of buying a car from DriveTime in Lakeland Florida. I spent a long time with Eric **, he was very gracious and accommodating to my spouse and I. I will definitely be recommending DriveTime to anyone I know who needs a car.

Amazing! I was approved! I actually ended up with the vehicle I set up to test drive. Payments are a little high but I'm building my credit. Nice staff. They were busy when I arrived so I didn't feel pressured. I test drove four SUVs but they were a bit overpriced and I didn't want to have a $500.00 a month car payment on a used car. They said I was approved for anything on the lot, but the numbers were way too high. I'm happy with my decision and plan on refinancing it with my bank in six months.

This was by far one of the greatest experiences in my life. DriveTime went above and beyond to make sure they had a happy customer at the end of the day... I would definitely recommend people to come to DriveTime to get a vehicle and meet some friendly people if I had to do this all over again I would pick DriveTime!

The sales process is extremely friendly and streamlined which on the surface seems to be a good thing. It’s not. It’s designed to quickly funnel you through the purchase without paying attention to the particulars. The extended warranty. First, they overcharge for a 5 yr 50,000 limited warranty by charging $3,550.00 for the warranty. To struggling credit purchasers, the added amount seems small compared with the peace of mind of being protected. Well, what they don’t explain, is that the true cost of this warranty is more than TRIPLE that. The “extended warranty” added 28 more months of car payments to the loan which actually increased the overall cost to the exact same amount of the PURCHASE price of the car with INTEREST.

I had a great experience buying my new car. MJ was the salesperson I worked with along with Ryan and Mike the general managers. I was a nervous wreck but I made it through the process! This place was awesome! Thank you!

Susan was the best... She did an awesome job in getting me financed and writing up the loan process. It was the most stress-free car buying experience I've had so far. She was also the most persistent salesperson I have encountered and am I glad for that.

2011 Dodge Ram - Happy with my purchase. Hope it'll last for a long time. The staff was helpful, especially Stephen **. Thanks for the help. I will tell all my family and friends about the dealership and the helpful staff. The vehicles are all real nice and prices are affordable.

Blake was great. I was there for 2 and a half hours and drove out with my new car. Anyone who needs to buy a car should go to DriveTime. Everyone was nice and very helpful. This is not the case at many other places. I will recommend DriveTime to everyone I know.

Carlos - Car Saler. He is amazing, very nice and accurate. I told him that I have a 4th month and he helped me pick a great space car and for a good price. They offered popcorn and let time test drive and I also told him that I had a horrible first time buying a car and he showed me the complete opposite, he was truly amazing.

Everyone was very professional and courteous. Especially Don and Rasheed. They walked me thru it to the finished line and Don was very knowledgeable about my vehicle. Rashad helped and advised me in securing my auto insurance. Julius did a great job explaining my contract to me. And Audrey gave me a great first impression to this business. Keep her up front!

My first time at a car lot and it was an Amazing Experience. Friendly staff. They all helped in every way possible. I would like to say a Special thanks to Remi and Keith @ DriveTime of Union City Ga! You GUYS ROCK!!

Adrian at DriveTime in Columbus, GA, was amazing! He was very informative and extremely helpful. It was such a great experience; one that I won't be forgetting anytime soon. I love my new car, and I will definitely be recommending everyone I know!

I was very pleased with DriveTime customer service. Very helpful personnel. Elena ** was awesome finding the vehicle we were looking for. I definitely will recommend anyone to go check out their inventory. The great thing about it is that having credit I was still able to finance my vehicle. Thank you!!!

Steve was great. Everything was excellent. I appreciate his kindness and experience. He went above what I expected and helped me secure a car that was perfect for me. I also felt that he wasn't just trying to get me to buy a car but was really trying to do what was best for me and my budget. I would recommend DriveTime and Steve to my friends and family.

I had a great experience at DriveTime. I went to the Pittsburgh Pennsylvania location and Zach took care of me! He made sure I was happy with my purchase (New Hyundai Sonata) and that everything ran smoothly. Would totally recommend those with bad credit and a low down payment to check them out!!

Best customer service. They actually care. Gave options, told reason why and how we can fix credit. Just everything was good. Johnathan was punctual, helpful, put us first, made us feel like family. Glad we came back To DriveTime. I will refer all my friends and family.

Richard made everything easy. Highly recommend to anyone buying a car. They were friendly and fast. Easiest time ever buying a car. I will always come here to buy a car. I will tell everyone to go here to buy a car. I'm so happy with everything. Very happy.

You will find a common theme amongst Drivetime reviews; only for subprime borrowers with little to no other options available. As somebody with decent credit (650+) and generous income, Drivetime was not on my radar. I never had a problem financing my last few cars through traditional routes. Mind you that my interest rate still averaged about 12-14% due to high debt income ratio. Drivetime made me an offer I couldn't refuse and others would not match though.

I came in very discourage and angry, when I walked in. Dexter was great and very understanding. As he was doing my paperwork I had to leave and get myself together then I met Brandi the manager. She seen it all over my face how discourage I was. Really good experience. They really cared. Hoping to have a very great experience with DriveTime.

I would really recommend anyone who is looking for a vehicle to go to DriveTime. My experience there was amazing. They are really understanding and have great customer service! They help me with getting the car I've wanted for my first vehicle???

Adrian was top notch!!! Never once did he try and recommend a car I didn't like or want. He was very patient with my questions and needs. The manager Antwon was very knowledgeable with his answers to my questions, also. On the day of signing Ophelia was nothing less than perfect. Your staff is far more worth than a 5 star rating. Thank you DriveTime and the exceptional staff you employ. I will be back, and tell my friends.

There are not enough nice things to say about our experience. From the quality of the inventory, the ease of approval, the professionalism and friendliness of Matt, our salesperson, and the quick painless process. It by far was one of the easiest and best car buying experiences we have had. Thank you so much, we will recommend DriveTime to family and friends.

Daniel and Chris were awesome at the Duluth Ga location, they were patient while we worked through the many questions we had and answered everything. We got our car the same day and we are very happy with Drivetime and our Purchase. Thank you for being so great to work with.

My husband & I purchase our vehicle from the Langhorn location. Charles, our Salesman was very informative, patience and helped to relieve the anxiety that come with the purchase of a new car. In the days, prior we had several questions, at times calling him many times during the day, he was always professional and courtesy. I will definitely let my family & friends know about my experience with DriveTime. Thanks, Charles!

DriveTime made it possible to have a 2nd car loan for me but at a hefty interest price. I have been paying on my loan for more than 2 years and only reduced the principal by approximately $3,000. The initial loan was about $15,000 and I put down $1,000 so that would be $14,000 to start. Payments are $380 a month. My payments in the past 2 years has added up to more than $9,000. Majority of my investing is paying interest. I even have a daily interest added to the loan of 7 dollars a day. I checked my payoff quote today and it says $11,004. So in these 2 years I have paid $6,000 to interest, and $3,000 to the principal.

They were really friendly and their cars salesman Freddy ** has great and helped me get into a new vehicle! If you really need a car and your credit isn't all that then go to DriveTime. 5 stars from me!

Hickory Hills, Illinois told me with my credit score I qualify for no money down on anything as long as my income was $2,000 a month. I was then told I needed $3,000 per month $2,000 down payment for a note of $197 every 2 weeks $422 per month. Math $197 X 2 does = $422. I then google the VIN the Cadillac SRX2013 is flood damaged. State Farm ruled the car unrepairable. At this point I just walked away.

Steve went above and beyond trying to get me financed conferring with Kevin and the financial department. They were great working with each other. They put their two heads together and came up with a plan for financing my new car. I was so grateful even with bad credit. I will cherish my new Nissan Quest to the fullest.

It was such a pleasure having the professional staff in my assistance of purchasing a car. Paul **, Grant and Araceli had made my experience a great one in purchasing a car @ DriveTime on E. Sahara. I would not hesitate to refer a friend or co-worker to DriveTime Auto Dealership @ E. Sahara in Las Vegas. Thank you so much for all of your assistance, You all are the BOMB.

My service with the Drive Time sales team was great but since I purchased the vehicle just 4 months ago, putting only about 4000 miles on the vehicle, I have had to take it in to the shop multiple times because it was leaking some sort of fluid, the vehicle was hesitating to start, the brake light came on and a notice on the control panel as well as now there's a clunking noise in the tires. With the hesitation in starting I had to purchase a new battery. With the brake light I was told there was almost no brake fluid and now I'm told that on the driver's side, front and back tires, the coil springs are broken and loose but SilverRock doesn't cover it. One would think that a battery, brake fluid and coil springs would last beyond 4 months of owning a vehicle. It leads me to believe that Drive Time sold me a vehicle that had not been properly inspected before the sale.

I saw DRIVE TIME ad on the internet. The 2 min. approval. Did it and got approve. I thought great until I started reading the reviews. Some were good and some were bad. I thought I will see for myself. I think some reviews were telling the truth, like some of the cars there are not good. They are not worth the money. They are nice when you are buying a car but get mad when you noticed things wrong with their cars. I ended up with a car I like. Two weeks later, car doesn't start. Thank God! I chose to get the warranty. Now the starter is gone. I agree. This is not a company, I will buy from again. Just wanted to say, before buying from this company. Read the reviews and decide if you want to take the risk. BUY THE WARRANTY.

They were very busy and short staffed but was very friendly and handled everything amazingly. They were courteous and pulled the car into the garage due to pouring down rain. Would recommend DriveTime to anyone. Will definitely be going back to purchase our future vehicle.

Great experience. Vincent was great. He explained everything to us. We love the Ford Escape!!!! I will recommend DriveTime to all my friends. Our car was clean and they even filled it up with a full tank of gas. The showroom was nice and big and very clean.

My wife and I had been looking into another dealership for about 4 days. Going through all the paperwork, the credit checks, the this, that and the other. All for them to tell us that even with $2000 down we wouldn't be approved. Then, we came back to Killeen to look around, amongst our search I remembered a coworker saying he bought his car at DriveTime. So we called, Garris answered and took our info over the phone because we told him everything HAD to be finished by 4 p.m. that afternoon. We got there, Garris asked what cars we were interested in, and 20 minutes later we were approved. After the test drive, we sat down, talked numbers, and walked away with THE EXACT CAR MY WIFE WANTED. Not what the dealer told us "we could get." Thank you guys. From the bottom of our hearts. Thank you.

We came into DriveTime as a pass by. We looked at a few cars in the lot and decided to ask about them. We came in, found the car we wanted and was out in one and a half hours. That was the fastest and most pleasant experience we have in a car dealer.

Just bought my car in Las Vegas Nevada Decatur location. It's simple. You go in, ask for Sierra **, say Joseph sent you and, get a new car. My experience with DRIVETIME was outstanding! I think people have a misconception about, DriveTime, and only leave negative feedback after they have had a repo, or something they did not like about DriveTime. Well one you got to understand that this place is for people with bad credit, with people that have bad credit comes at a cost, and you really got to prove yourself because hey we are the ones that let our credit get where it got at. I think for a company like DriveTime to come along and, offer people a second chance is a godsent.

My experience with the staff at DriveTime was awesome. I dealt with multiple staff members but didn't feel I was being passed around. I got the car I wanted and didn't have to jump through hoops. I highly recommend this facility to anyone in our situation looking to buy a car.

Thank you guys so much for giving us a very nice car. We both really like our new car a lot. Had a great experience at DriveTime, They Were friendly and the atmosphere was pleasant. They answered all the questions I had.

I purchased a 2013 Jeep Patriot from the Pensacola, FL DriveTime on September 30, 2017. I was assured that all I had to do was take it to Pep Boys and the AC would be fixed. Now Pep Boys is saying they are charging me for a loose vacuum hose. This should have been corrected before they sold the Jeep. This is not satisfying. I am not satisfied. I even talked to one of SilverRock's rep before I took it in and she assured me this should be covered. I am not happy with DriveTime at all. I would never refer anyone here after my experience.

Here we go, I am turning them over to the attorney general because of false advertising to get you in the door. Example online you get approved let's say 1495 down then you get an appointment and you see the vehicle you want online. It shows you are approved for it but when you get there they say, "That car won't work with your approval. We need 5000 down for that one." True story in the Taylor, MI one and in the Eastpointe one. Be careful with this company.

My son brought a car from DriveTime that was sold as a 2016 Impala, but is somewhere between a 2009-2011, not sure which... Now granted he is young and this is his first time purchasing a car that he didn't pay cash for, I think they sold it under false pretenses. THEY KNOW THAT THIS CAR IS NOT A 2016 and they sold it as such price wise and all!!! He just brought it today. We will be up there first thing in the morning with him to find out who is responsible for this screw up and to return it if need be!!!

For the most part my experience at this location was great! Most of the workers there were nice & understanding. Unfortunately it took about 4 hours to complete everything, that was NOT enjoyable & the final paperwork manager was not very nice at all, he only seemed interested in the paperwork & not the INDIVIDUAL completing it. He didn't display any common courtesy at all. Also I feel that the price of the vehicle that I'm leasing SOMEWAY & SOMEHOW went up in price. It was originally $15,000 then turned out to be $16,000. When I test drove the vehicle the price on the white paper in the front windshield said $15,000 then when I got the paperwork it was suddenly $16,000. Please fix the issues DriveTime, your establishment is great for all this.

Drive Time Chattanooga - I purchased a vehicle and when my fifth day arrived I decided it was not the right fit for me. I was welcomed by the staff to return the vehicle. After spending a large amount of time Solomon and Jacquelyn went above and beyond what most salespeople would have to ensure I found the right vehicle. I have purchased many vehicles and have never been treated as professional as I was by the staff at this location. This was on a Saturday and the staff was very busy but still ensured that I was being taken care of. I expected a huge hassle returning the vehicle but was met with zero resistance in bringing it back. I'm now driving a new model car with only 4432 miles on it. No I didn't miss any digits. It literally has 4432 miles on it. My payment is exactly where I need it to be. Thank you so much for a pleasant experience.

My experience was excellent. Mr. Evyan ** was very mannerable and professional. He didn't hesitate to answer questions that were ask. Very helpful, considerate of the time that took while looking around for the right car that would fit what I was looking for.

I have not bought a car in 5 yrs because I do not like the hassle that car salesman give you. DriveTime/Julian was an amazing experience. He was courteous the entire time, did not pressure me to spend more than I can afford, and he was not trying to rush me.

My buying experience was quick, informative and awesome. Dante was very knowledgeable and pleasant. The car needed to be a bit more more tidy but overall it looked presentable. I would also suggest making sure customers leave with a full tank and freshly detailed vehicle.

Very professional staff. Transactions very smooth. Easy to communicate with. I will definitely send friends there if they need a car. So I only had my car for two days now. It seems to be running good. Hope it stays that way. The guys said to call them for any reason if I have any questions or problems.

Thank you & the best in all of your ENDEAVORS to Mr. Torrence ** & Edward ** -- my time spent was well spent. The atmosphere was relaxed, the other sales associates were friendly, Edward was superb in helping me find a 4-door car that fit me & my needs were taken as a priority and done with care expeditiously. Edward kept a smile and patience with me as we sorted thru cars on the lot and at the associated offices online. Torrence made it all come together with a smile & assertiveness. DriveTime- I'm not sure of how you've managed to put together a great team of people at the Temple Hills branch but keep doing what you do.

They guys (Claudio and Jan) were great! We had some issues on our side of the purchase but yet your Kissimmee hung strong with us through our dilemma and we were able to make the purchase that we wanted. All the guys at your Kissimmee made us feel that there was no pressure on us and the deal went down without a hitch! The Kissimmee team is awesome. Anybody that needs a car, I will send them to DriveTime for sure...

My sales associate Yokeria was absolutely helpful and she explained everything. She even helped me on deciding what was beneficial towards my needs. During the test drive, she helped me in identifying the essentials of the vehicle difference between the cars I were looking at. She stayed in contact with me and let me know that my vehicle was in good condition.

I was seduced by DriveTime cancel anytime lease. It seemed like the best option for me to have reliable transportation while I was working on my credit. Boy was I wrong. Not only did I unknowingly lease a car without the cancel anytime policy, I found that my account was being reported to any credit rating agencies. I've had this car for less than two years, and I've already put thousands of dollars into this car. They also boast about a warranty that covers the charge for any repairs that don't fall under preventive maintenance. Again, not true. I've had to come out of pocket for sensors and other things that aren't a part of maintenance upkeep.

Inconsistent, incompetent and dishonourable. After approved for deferment due to hurricane, I was charged anyhow finding out the employee that helped me never canceled my automatic payment. Their resolution was to wait for it to post and then me resubmit the paperwork. Send a copy of my running statement (running statement is my privacy), then they approve paperwork. Then submit request for refund check, once that's approved 3 to 10 days for it to be mailed. Meaning it would be up to 2 weeks before I may receive the check.

Easiest car purchase of my life. I can't thank Crystal enough for helping my wife and I find her perfect automobile. We absolutely love our new (to us) Buick Encore. The new Premium options at DriveTime have made you our location for all our gently used vehicles. And as Long as Crystal is there we will direct everyone we know that's looking for a car her way!!!

I called in and got Patricia and told her just what I wanted and just what I need and expected. I told her what I wasn't going to do and even though you guys had a policy she reached out to management and talked them into working with me based on my lifestyle.

I got my car from Drivetime on August 26, 2017 and my car still has temporary tags on it, while I wait on the title to come in the mail. My car has been in and out the shop for almost a month for bad brakes and issues with the air conditioning not working on low temperatures. My last time there for the brakes the guy told me they did everything they could do and if they squeak again to go somewhere else lol. YES they are still squeaking like a Taxi!!! Then today guess what. My ENGINE light comes on!! Yes my engine light on a car that I got less than 60 days ago that "passed inspection". At this point I am stuck and devastated, and considering a lawsuit.

Carliose and Jason were very helpful and paid attention to what I was looking for and made sure I was satisfied. I would recommend DriveTime to anyone looking for a great deal with good bad or no credit to go and visit them in the Riverside store.

We purchased a vehicle from the Tyler location on Saturday. It was the best and easiest car shopping we have ever experienced! Our salesman Jeremy was amazing. He was so polite and very helpful. We will definitely recommend DriveTime to others.

Staff knew the process, by far the best time dealing with a car buying company/dealer. It was simple and took only mere hours. The sales representative I was scheduled to meet with was busy but another was available and helped right away. Will pass the word along about this company.

My visit at DriveTime was amazing! The people there are very friendly and helpful. I like that I was able to do most of the work up front and send in some additional information before coming in. This made my trip there short and efficient! I love my new car. I would recommend them to anyone!

Danielle was very helpful and knowledgeable about the product. She did all she could to make sure I got a car I wanted. Danielle went above and beyond for her to ensure my happiness with the experience. She truly embodies the professionalism of an awesome salesperson. I will truly recommend her to any of my friends that are in the market for a vehicle.

I just purchased a Chevy Cruze last night and woke up this morning to a large puddle of fluid that had leaked out overnight. In addition to that, the low air pressure warning light came on shortly after pulling out of the dealership. Of course they're closed today (Sunday) and my sale wasn't finalized until after 8:30 last night. Everything felt rushed and incomplete. When a little oil was spotted yesterday, I was assured by two separate sales associates that it was nothing and that I could call Silver Rock first thing Monday morning. To have them "Look at it." I've also noticed that the car is now extremely low on engine coolant and seemingly has had a shady repair to the valve cover gasket. As there is some sort of black silicone that was unprofessionally applied to the valve cover.

He was very helpful kind and sweet. He told me everything about my vehicle and he made me feel like this was the place to be. I really liked Victor. He told me everything from the mileage. He just was very helpful with me and picking the right car. Was very pleased he took the time out to make sure what I was getting is what I really wanted and what I like.

I just got online one day, looking and basically dreaming of finally getting to a place where I could get a great car with my credit. I so when I filled out credit app online and it came back approved with the amount of the down payment. I didn't believe it. Figured it was a lie. I waited one day and called. The gentleman explained things better. I made an appointment, and went the following Saturday. We sat down with our guy Jason **, this guy is top of the line awesome. He explained everything. Great personality. Walked all over the lot showing me cars. In the end I took my dream car home with affordable payments and I'm building my credit. Also Chris did a lot of our financial stuff and was great! I will be a customer again when it's time for my daughter a car.

My experience with DriveTime could not have been better. I would really like to give props to James my sales associate. He was very professional and really down to earth. He didn't try to force me into a car I wasn't feeling. In fact I had come to look at 2 different cars than the one I bought simply because he saw the way I looked at this car and did everything he could to help me get it. What an awesome guy. The finance guys were a little stiff but that's money guys. They always are. Overall excellent people to work with. Oh and I really love my car (Kia Optima).

The process is a very slow process to get a purchase going. The staff very friendly and nice. The paperwork process was extremely slow for whatever the reason. The location was busy but it shouldn't take 3 hours to process when we picked the vehicle the day before and all verification was done the day before. Again it's the process not the people.

I was very nervous going in at first but Maurice was such a gentleman and so polite. He helped me to find the right options and answered all of my questions! I am happy that I went to DriveTime otherwise I would not have left with such a fantastic car! Thank you so much. I really appreciate all the help that was given and all the care that was put into providing me with a pleasant visit!! I will definitely be recommending DriveTime to everyone!

Because my sales agent when I got before the dealership it says the car is there but is in the Newport news DriveTime I'm just disappointed because we did not get the car at the same day instead we get the other day the car.

I had a great experience with me getting a car. Not just a car but the one that I wanted. I had been into a pretty bad car accident and my car was demolished. They were there helping me. I greatly appreciate their help on everything. Thank you DriveTime.

Applied for car with less than perfect credit. Was happy with everyone in your sales office. After 3 days of having the car and putting less than 300 miles on the car. On a Busy highway the car would no longer go forward, barely getting it off the road. Had to wait 2 hours for Tow driver to get there because going through your warranty co would have been 300.00. Arriving at Pep Boys noticed another car, Drivetime plates. Told been there a week waiting on parts. I can not afford to pay for a rent car for that long and wait for reimbursement. This is so wrong. This contract should be nulled and void and my money refunded. 3 Days that is worse than going to a used car lot.

The car is nice but the front passenger side is already making horrendous noises. I need to return the car immediately and get my down payment returned. I didn't sign up for a car that I've only had for 10 days already messing up.

Got all of the help I needed - everything happened as it should, friendly staff from the moment I walked in. Low down payment, did my research ahead of time so I had the insurance company available to insure me that same day, drove out of the car lot in my new car same day!!

Very, very pleased with my Salesman, Aaron **. He has a GREAT personality, made sure I had all of my questions answered. It was a PLEASURE to work with him. I would DEFINITELY recommend. It was a very EASY process and I left with the car I wanted. Great, clean car!

Great service. Mr ** at the Laura MD location was very knowledgeable. My down payment wasn't what was quoted but I didn't expect that anyway. Overall experience was great. Would recommend to anyone with not so great credit. Huge selection of vehicles.

My experience was wonderful. I had a difficult approval, because of disability and returning to full time employment and the sales team worked it out and got me in a great vehicle, that I actually wanted. I will recommend this to friends and family for sure. Eddie, Brandon, Tam, and Kenny were outstanding!

Had an awesome experience with Jonathan ** at the Downey location! I highly recommend working with him if you're ever in need of a car! He is very patient, courteous and very knowledgeable about the merchandise on the lot. He's the best!

The whole process was fantastic, from start to finish. Kirk and Robert and Elliot were all so helpful. Car salesman are noted to be pushy, however not at DriveTime. They answered and told you everything. It was a quick process. They are number 1 dealer in my book.

Finance a 2014 Ford Fusion - I had the best experience at DriveTime. Amina was the best. She walk you through step by step. Only thing the interest rate was high but I just went through with it because I'm trying to build my credit up and nobody else would not give me a car. I recommend DriveTime to anyone. If you can't get a car loan go see them.

My wife and I were very pleased with our experience at DriveTime. Our salesman, David **, was the true epítome of a professional businessman. He made our buying experience carefree and worry free! All employees were friendly and courteous. We loved the paperwork being electronic. We highly recommend DriveTime to others in need of a good, dependable vehicle!

Very smooth transaction and friendly atmosphere. Treated me as a friend rather than a customer. Definitely recommend them to friends. They found me the perfect minivan that will last me years to come with a low down payment. What more could you ask for? #MarriettaDrivetime

Bought my last 2 cars and mom and pop lots... nightmare! So glad I came in to DriveTime, did online approval, liked that, Cedric ** treated me so good even taught me how to use my phone for downloads and bank stuff, the phone is smarter than me! And I believe I got a truck that will last for years. Thank you.

Caylie ** was my sale rep! Hope I spelled that right. She was great. Had no problem taking me through all the inventory and letting me look at whatever I wanted. I saw a car I liked, decided to buy, I was probably only there for an hour and a half and got the keys... really thought I was gonna have trouble getting a car because of my credit but it went smooth. Best car buying experience I've had. Thanks Callie and Richard!!

My car salesman was patient and cool, the whole time I spend with him. He even allowed me and my mom time to think of decisions. He was great and very helpful to me. I didn't know whether or not I was going to leave in a vehicle or not, but he and his coworkers worked it out and did so in a pleasant way.

Bought my dream car... Camaro. It was the most entertaining appt I've ever had. Love love love Brie. She is full of personality and got my personality quick. She deserves a raise!! It was an easy process. Upfront with down payment, payments per month which helps save time.

This was the best and easiest car buying experience I've had. I worked with Corey **, who was very helpful and made sure I got exactly what I wanted! Also, everything was explained clearly (finance, add-ons, and inspection of the vehicle). I would definitely recommend DriveTime to others.

Brandi ** handled my purchase. She was amazing and made the experience painless. It was nice that DriveTime streamlines the process saving a lot of time and ambiguity, especially for us customers who rebuilding our lives from losing a job.

I have poor credit and was skeptical of DriveTime. I arrived late in the evening and was approved for a vehicle of my choice. My salesman Jason was very patient and helpful although he had stayed late to help me and I felt bad. He was never rude or pushy and he made sure I got exactly what I wanted!! I would recommend anyone with bad credit looking for a vehicle to go there.

I bought a 2007 Honda CR-V from drive time in January 2017. For the first few months the Honda was fine but after 5 short months things started going wrong. I have now put thousands of dollars into repairs. I was talked into this Honda which is not the car I was originally interested in. It took me over a week to get my down payment together and every time the sales team pushed this Honda on me. Odd thing is it was not on their website at all. So I originally thought maybe it was too new to make the website so I asked how long it was there. I was told it has been there for a couple weeks. So why wasn't it on website? I believe they knew it had issues and they just put band-aid fixes on it to last a few thousand miles to ditch it off on someone.

When I got there woke up lately. I love the customer service. They fed everything well and they always had a smile and said "Thank you. Your welcome." I want you to think about the location you have in Schaumburg. Keep up the good work. I appreciate it and they blessed.

My experience here was excellent. Charlie took very good care of me at the Antioch location in Tennessee and had everything I needed done in just a couple of hours. I was able to qualify for 0 down on a car and was able to get a 2010 Ford Focus and I love it! I don't have a single negative thing to say about them!

I had a great experience. Very friendly staff. Took a while to process all the paperwork as it should have. They offered cold drinks and comfortable seating with very inviting environment. I would recommend them to everyone if I could.

My experience at DriveTime was absolutely amazing, within an hour I found the perfect car and drove off with no issues. And though I had minor issues Katey did all she can to make sure I have the best car experience possible!

My visit to DriveTime was fair. Dane ** was our salesman. He was top notch to work with but the car we wanted was in a stupid Samon plain. And even though it was the same price as the one we did buy we couldn't get it. We were not in the Samon plain!

I have to be honest, I am in still shock! I am very independent and have to do things for myself. You guys gave me this opportunity with a car. I have been looking for months. Herb, from Drive Time in Tucson had the best timing in calling. He told me to see if I prequalified and once I did he told me to come down. Never thinking I was going to leave with a car off the lot but I did! Herb hooked me up and patience with all my questions. Thank you!

All of the salesman staff were very patient, attentive and happy to serve and I thank them for their time. My purchase of the car ran over their open time and they stay late working with me both days and they were so great at making sure I got the car I Really wanted.

We purchased a 2007 Ford Expedition from DriveTime 2 years ago. On the passenger side where people step into the vehicle there was some "wavy" paint. Looked like it had been painted and whoever did it was not very good. The sales rep said that it was normal wear and tear. From all visible appearances the car looked like it was in great condition. Some stains on the seats and that wavy paint. After 1 year that wavy paint was nearly all chipped off and what was underneath was our worst nightmare. Rust. A hole quickly formed. What was underneath that was 1000X worse. The entire frame of the car was disintegrating right out from under us. Upon closer inspection, the wheel axles, the engine mount and the entire frame of the vehicle was rusting.

Joe is awesome! He did everything to help us get into a car we wanted! When every other company told us no DT said Yes! I'm so happy with my purchase. Joe went out of his way going through everything with me through email before I drove 50 miles to dealership. I knew what my downpayment was, my vehicle, idea of payments, everything! He was fantastic!

I had an excellent experience. At first I was very skeptical but I found the perfect car and terms for me. It's a different experience with available terms changing from one vehicle to the next. I was happy when I landed on the right car and terms for me. Thanks DriveTime!

I brought a truck from DriveTime almost two months ago. Since I have had this trucks it seems to be nothing but problems. Within the first 30 days of having this truck it has been in the repair shop due to a cracked radiator. The warranty is not worth nothing, unless you're within Arizona, you're going have a hard time finding a repair facility that will work or even honors DriveTime warranties. On top, now the truck needs a tuneup. My question is if DriveTime even has mechanics that check their vehicle? 'Cause if this is the case, how did they miss all these problems?

Our experience was good. We have been DriveTime customers for several years. We chose DriveTime again because we have been happy with them in the past and were not disappointed this time. Wish the process didn't take 4 hours to complete, especially since we had done paperwork at another location that morning, but we love the vehicle and are very happy.

Great experience. My credit is horrible & DriveTime let me choose which vehicle I wanted... They didn't choose for me. I also like the fact they did a walk through inspection!! One more thing that was a plus I didn't have to bring documents. Everything the dealer needed could be pulled up on the internet or sent to by email!

I really do appreciate everything that y'all had done for me and for giving my brother the opportunity buying a car. Y'all had been a really big help. I cannot thank you enough and I cannot wait that I can buy me a car there also.

Auto buying experience - I was very pleased with the staff and hospitality of everyone here. The process was not too long and I ultimately left VERY satisfied! Elias and Eric really went above and beyond to make the customer happy. These guys are both really great employees! Thank you!

I just got this Chevy Sonic on Friday and here we are Monday and I cannot start my car. It won't start at all. I called my insurance roadside assistance. I try to jump it it's not the battery. I am stranded with a car that I just bought on a Friday and it's Monday.

I could not locate our order number. I used our approval number. Awesome experience. Could not ask for better. Michelle and Natasha were great. I spent 40 years in sales at the top of my profession. Many as sales manager. They would have both been up there with me. I would have hired them. Would recommend your company to anyone.

Professional, wonderful service, salesman was knowledgeable and very helpful. I would recommend this company to family. Co-workers. Great customer service, excellent warranty policy, very organized in business, and a nice clean setting for customers.

Matt ** was very kind and patient. He allowed me to ask as many questions as I wanted and gave really great detail about the vehicles I was interested in. I felt no pressure at all. His patience came into play when it was past time for him to leave and he didn't say a word about it as he allowed me to take some time to think it over and compare the two vehicles I was torn between. Thank you Matt.

We ended up purchasing our 2017 Ford Fusion. There were some hurdles to get it from another dealer, but in the end Loni and Terrance took care of us with our purchase. We were extremely happy to take the car out for a spin and walking out with the keys in our hands.

I'll recommend ANYONE to come to DriveTime in Jackson, MS to get a vehicle. The 2 hour drive was worth it. I wasn't there all day. They explained all my options with me and understood my credit situation. Everyone that I encountered was nice and was helpful to get me in and out. Mr. ** even recommended a wonderful food place once we were done.

Overall the experience was ok. But when I went the first day to look at the inventory I was told one price and the day I went to pick up the car I was told another price. But overall it was a good experience. I would recommend DriveTime to all my friends.

Great service, great people! The process was fast and no headache at all got me approved!! The atmosphere was clean and professional. I enjoyed my visit. My service lady was awesome and got me in a car that I liked with payments I can afford!

Good easy experience. Glenn was great and easygoing. Didn't feel pressured into a something I didn't want. I wasn't expecting to be getting a car so when I did I needed insurance and Glenn was helpful with that too!

The Salesman and General Manager BOTH made our experience THE BEST CAR BUYING EXPERIENCE I’VE EVER HAD... They were professional, Courteous, Friendly, Witty and you could tell that they were TOTALLY COMMITTED to making everything work for us. I'm not sure I will EVER buy a car from ANYONE else.

Scott **, Van, and Leon was some very helpful gentlemen. They help me pick out a car that I love which is a Volkswagen Jetta SE 2013. They completely nice and helpful throughout the whole process. Thank you all for the help.

I had an amazing experience at DriveTime. The process was very honest, fair and easy. Jonathon and Jasmine were amazing. They truly did everything to get me what I wanted and they went over all my options. I highly recommend DriveTime and especially the location in Fairfield, Ohio. Great job!

By far my experience buying a vehicle with DriveTime has been phenomenal. Mr. ** conducted himself in a very professional manner all throughout the time that it took for me to acquire a vehicle which was quite a long time because I had a very complicated case. Even when I got flustered he never lost his cool and he always thought positive in order for me to gain encouragement and move forward with the process. I'm ecstatic about my vehicle because it's exactly what I wanted. When no one else would give me a chance Christian went the extra mile to make sure that I got the chance that I deserve. DriveTime surely has a gem of an employee in Mr. **. Have a wonderful day. I know that from now on, I will, because my life can go on (after a year of not having a vehicle).

David did a exceptional job along with mgt. Thanks Everyone for your help. I love my Mustang. It's runs great, hassle free and very professional experience. I would highly recommend anyone to car buy at DriveTime In Fairfield Ohio. Thanks.

Great experience. My dealer was able to answer all questions and was very polite as well as helpful. It was nice walking into a dealership without getting a sketchy salesman vibe. I'm extremely happy with my vehicle and I plan on doing business with DriveTime in the future.

Feb 2016 I bought a 2009 Ford escape with no problem. Easy sale, friendly sales reps. But as soon as I drove off there was problems with my vehicle... I also learn I made the worst deal ever with an apr 23.0% was horrible. I never missed a payment and finally was able to payoff vehicle in as little as a year from purchase date with paying in total of $23,000 on a car that's only worth 5000. Unbelievable. Well the reason for my personal comments is because I cannot buy a car anywhere else including DriveTime. I went of recent to buy another vehicle which they denied because they could not prove income. Which using the same income of last year and actually having more to include now it's been told as refusing to sell to me.

I purchased a used car from the Bell Road, Phoenix location. I've spent over $1500 in repairs and had the car for maybe a month when this all started. All repairs were related to warranty and recall issues that Drive Time was aware of but hadn't taken care of, nor informed me of. I had these repairs done at a VERY reputable dealership because Drive Time doesn't have accredited mechanics. The service advisor from the dealership had spoken with the manufacturer regarding the issues and both had agreed that Drive Time should give me credit because these issues are well documented in the auto industry (not necessarily public).

Really happy with the purchase we made. I was worried about getting approved due to my credit and previous repos but they were able to get me and husband in a vehicle that we had chosen. The process was quick and painless.

We were contacted the night before we went, they told us what to bring. We had already picked out a van before the visit, and they had it ready for us to view when we arrived. Our salesman was really great in explaining everything, and made the process one of the best experiences in buying a car.

I think my experience with DriveTime was really great. The end process can be a little shortened. The sales agents were very attentive. Nick was great. I would recommend DriveTime to any of my friends. Good experience and great customer service.

Very good service from agent and manager. The car was clean and ready for pick up. The sales rep emailed me to thank me and I received an email from the manager and call from the manager, I felt they have covered all of the essential information that I need to know.

Claudio and Denise are excellent. They work great and I'll recommend to everyone because they have an excellent team work and very friendly. They're sincere and don't hide anything from you and they also make sure that you're clear. They also speak Spanish.

I must say I didn't expect my experience to be so wonderful. I walked in with the intention of just getting information and walked out with a car! I had the pleasure of meeting with Dan ** who explained and made the process very easy and quick. He gave me options and was very helpful throughout the entire process. He even kept my 3 year old happy and occupied with crayons and coloring material. I can't complain at all about the entire experience. For once I can honestly say I didn't feel rushed or "just another sale". Dan knows his job and is great at it. Thank you again DriveTime!

Kenny (salesman) & Steven (manager) were very professional. I arrived just before 8 pm. Kenny still took the time to show me several vehicles and purchase options. He worked with me until I found what I wanted. Kenny & Steven stayed and worked with me until we finished the transaction at 11 pm. I would highly recommend DriveTime to anyone I know. Thanks Guys!

Everything went according to plan. Terms and conditions were met as offered! I was happy with my second vehicle choice. My first choice was the 2014 Chevy Impala, but my funds were limited to the amount of down payment I could put down without putting myself in a financial bind! Thanks again for your excellent customer service!

I am from Ethel, Ms and drove 2 hrs to get a car from Drivetime. They are MAGNIFICENT. Thank you Lee ** for my Hyundai... 2 hr drive WELL SPENT. They are very professional and understanding… if you want a great deal come to Jackson, MS DriveTime!

Sudan and James were so helpful making this process easy and finding us the perfect vehicle. Never did I feel like a 2nd class citizen because of my credit score–I was actually rewarded through Project Salmon which made me feel really good. The only thing that is messing is my experience is that the vehicle needs an alignment pretty bad and we were only given one key!

I wrote a review of DriveTime on August 26 about my 2011 Nissan Murano. I had a AC issue, an axle issue, and thought the motor was shot. We hadn't had the car 4 months. But after the complaint DriveTime stepped up to the plate and had everything repaired. It only cost a 100$ deductible. I thank DriveTime for being fair with me and will use them again. We were only out of vehicle about a week. I am extremely pleased. Thank you DriveTime.

2 major break downs within 5 months. This last break did cost me over 700 in repairs. I called to ask for a deferment so I do not get behind on the payment and DriveTime told me to call back closer to my due date... The first breakdown occurred in March and discovered that they installed an aftermarket GPS system and they ruin the wiring harness... Mind you I believed I paid extra for that GPS system. Needless to say that had to be fixed in order for GM to do the recall in which had been out well long before the car was sold to me... The car according to go had a recall on 10/2015.

The engine light came on within 8 hours of driving the car off the lot. I took the car back to the dealership the next morning. Everyone was very kind and helpful but being that it was a Saturday I was not able to get my car fixed until Monday. The warranty covered everything. No out of pocket expenses but it was still bothersome having to be without my car for several hours especially since I just got the car but again everybody was very kind and helpful.

YOU guy did a great job. No complaints. I got the car I am really happy with. The person that sold us the car did an amazing job, with me being so picky. Thank you for everything. I have been looking for a car for a while and with getting approved was not that hard part like it usually is. Every feature I wanted I got in this car. Thank you for making buying a car not a headache.

Our salesperson took all the time we needed to make sure we got what we wanted. He drove us across town through traffic to the other dealership you have. I got there and did not like the vehicle we went to see immediately. We had to drive all the way back... his answer was, "That's ok. I want you to have what you want." Walked us through everything. The best and easiest car deal I have ever had. Have already referred a family member who loved my Kia. I love it too.

Briana and Mike were very helpful and made sure that I purchased a vehicle that I wanted. There was no pressure and the entire process was comfortable and straightforward. Thank you to DriveTime for making my experience a positive one.

This was, by far, the best car buying experience I have EVER had. Mr. Jonathan ** made the experience painless; even fun. I cannot say enough good things about DriveTime. I will recommend it to anyone considering the purchase of a vehicle!

Bought 2010 Ford Explorer about a year ago and already needed a rear and front hubs. Also I looked under the hood one time and found a bunch of stuff which looked like insulation or something on top of the motor. Never seen that like that before my life. They say they check these cars out. Yeah right. They need to tell you if you recommend someone there you can get some of your payments deduct it or something. I would never recommend anybody there.

The employees there was really helpful and kind. We would recommend them to anyone that is looking to purchase a car. The sales guy was very patient with us while looking at the cars. They got us in and out pretty fast. Very knowledgeable. Thanks.

We purchased our daughter a "new" car as she is about to go off to college and wanted something more reliable. Our experience was great, other than being short staffed everything went extremely smooth. The manager even came out and assisted us after we had been waiting awhile.

I have always had Reddit issues but when I saw the commercial for DriveTime I applied online, and instantly was approved. The office staff in Downey was so nice and helpful. It is not like a typical car dealership... They are so nice and got me in my car! I would recommend DriveTime to anyone looking to help build or fix their credit also.

Our sales man was great! The manager went above and beyond for us. I love my new car and will continue to spread a good word about DriveTime. They weren't pushy either. We will definitely be buying our other cars from there. My car is beautiful and comes with a warranty.