DriveTime Reviews

Terrawn & Jerrell made me feel comfortable compared to all other dealerships I have visited. They made sure I was happy & satisfied with the car that I wanted, and let me test drive multiple cars that was in my interest. These guys really works with you. The sales managers Paul & Michael was friendly also. Thanks guys.

The Ford Fiesta that I purchased has turned out to be a lemon and I am not happy with my car. I wish that DriveTime would have been more diligent in examining cars before they resell them!!! I want to exchange my car for a new one!!!

Milan and Kaitlyn were amazing! They both took at least 2 hours after closing time (The night of their Christmas Party) to make sure my vehicle was in great condition and I was satisfied. I would recommend them HIGHLY!!! DriveTime accepted my credit rating and my low down payment. I am hoping to be able to use them again in the future.

Brandon, Kurt, Chris, George and Elliott were great. They helped me with my whole experience. Very patient, kind and helpful. They took the time to come get me, help get something took me back and pick me up the next day. I was so appreciative!

Everything is good but my SUV is great. I want make sure check ok... My SUV have little problem from aux won't start as clear we listen to music. You can fix this or going to shop to fix this from aux?

This purchase was truly a tram effort. I was looking for a style, presence, and image. My salesman Keith was amazing. Everyone in this branch seemed to share my desire to obtain my goal, seek, acquire and obtain the perfect car for my lifestyle.

I think the process was a little unbalanced, and a little frustrating misleading. I say and feel this because although I at first qualified for zero Down when I applied online, however I was later advised at dealership on Camelback Rd in Phoenix, Az. that in order to be financed I had to pay a down payment of 300 which I put 100 down as a holding deposit and 200 to finalize the deal. I did not expect this. I then in 21 days not 28 as told originally by the sales guy, then I have to have my first monthly double payment in for January. So personally speaking it's a little misleading from the online application form to the in person experience. All in all I am happy I was worked with and got the vehicle. Just a little shocked I was told nothing down based on good credit and later told I had to put something down which I did and was in the total amount of 300.

Courtney was an awesome salesperson. She went out of her way to help me get into the best possible vehicle for my needs. She was great. I would recommend her for future people to buy a vehicle on the future. I will definitely go back to her for my future purchases.

Bought a truck back in January 2016 from DriveTime. The third day of having the vehicle had a side wall blow out. Had to replace all tires. They were dry rotted no reimbursement on this. At the time the tires were put on DriveTime was advised that the ball joints were also bad on the truck, still no help. Shop noticed there was no Missouri safety or Emission sticker on the windshield. When DriveTime was confronted on this they could not find that paperwork nor did they offer to take care of that. To this date 12/30 this Emissions cannot be found nor the safety. Still there was a vibration in the truck and I tried to get help on this.

Tia ** and Nicole (the Manager) were awesome!!! Thank you both for making my 2017 start off with hope and happiness. If only I knew about DriveTime months ago. THANK YOU!! THANK YOU!! THANK YOU!! I will definitely be promoting your company and making my referrals.

Representative was nice. I was interested in cars at different locations and was told that they can get the cars. I sent an email two days ahead to let them know which cars I was interested in from other locations. When I arrived the cars were not there. It would be nice to let us know ahead of time that the cars cannot be at requested location until process started. I ended up getting a car at the lot, but it was not what I was really interested in. But staff was nice. Process went smoothly. I will send referral. Also, had to wait for car to get washed and no car mats included in car.

Thank you. Your dealership and works are great. I love my vehicle. Thank you very much! Audrey was good and she showed the car very well and check the car good. Price of car was good too. It runs great. Smooth ride and neat inside, love the seats and very thankful. Thank you.

I was very pleased with the service and with the overall car buying experience at DriveTime. I will definitely be referring my friends and family. I was impressed with the selection of quality cars they had available there to pick from. I am happy with my selection and glad I choose to go to DriveTime for my car purchase.

Drivetime is the most professional car lot. They explain everything and answer all questions. The services they offer are amazing! I got the ride I wanted at a price I could afford. I got to pick the cars I wanted to test drive. Also any complaints were immediately addressed. The staff is friendly and very understanding. They also listen to your needs.

My Review of Capital Blvd DriveTime Crystal1987. 12/29/2016. Reason For Visit. Sales (Used). "SCAM ALERT and LIARS". Gather round ladies and gentlemen and listen to the tales I have to tell you about these small brained people at DriveTime in Raleigh, NC. So first thing is First - they are rip-offs. Second - they have no brains in their head. Okay so we went to get a car there. They quoted it as one price on the phone and it's different with longer payments. So we had no choice but to get it. By the time we got it home (2 hours away) the check engine light was on. So we bring that overpriced piece of junk back because DriveTime was telling us the warranty company would cover it and the warranty company was saying it was DriveTime's responsibility and they wasn't going to touch it.

When I purchased my 2007 Honda Accord in January, 2014, it was a pleasant experience. I needed a car badly, and the staff was very friendly and helpful. I wasn't aware of my credit score and because of past problems, I was unsure of approval. A friend recommended DT so I thought I'd check them out. I got approved for the car I wanted so I purchased it. Now, I wish I would have read the "fine print" and did a more thorough search for a new car and sought other options elsewhere. I recommend to people thinking about choosing DriveTime to READ the fine print and really look at what they're charging you for the car before you sign those papers. I am now 3 years into the loan. I am now driving a 10 year old car that is only worth maybe $4k/5k and I still owe over $10k on it.

I was approved, when I doubted it could happen. I had a very good experience. My salesperson Courtney ** gave awesome customer service, as well as the finance gentlemen. They made everything easy and understandable. Courtney answered every question I had, plus some!! He was very informative as well! I would definitely recommend others!!

Everything was perfect, professional, fair, and handled in a reasonable time...!!! Thank you guys 1000%??? And I would like the two people who worked with me in getting me in my dream car; Which is Ms **, and Mr ** at DriveTime located at 4601 saint barnabas rd. Temple Hills, MD 20748.

Hats off to James @ Alameda - in Albuquerque, New Mexico location and finance person there... They treated us with so much respect and got the deal done, though we arrived late they saw it through. Thank you so much!!! Am please with the vehicle purchase.

Katrina and Brian at the Irving, TX location were really great. They continued to try and work our deal so we could get the car we wanted. My second experience with DriveTime and both were great. Keep up the good work. Thank you. Thank you. Peace.

I recently in purchased a vehicle for my daughter's 18th birthday. The quality of the vehicle and service was phenomenal! Preston ** was our salesperson and he worked with us until we got what we needed/wanted. This is my 2nd DriveTime purchase, so I am a bit partial.

Great experience, very helpful and fast and easy. Awesome customer service. DriveTime is a great place. I will recommend doing to my friends and family. The people there are very nice and willing get to help in any way. I love my car. Wasn't the one that I had looked at but definitely love it.

I asked for a better price and was told that DriveTime does not at all make deals because they know they are "dealing with people who cannot get cars financed," as my seller Arron told me. I was told that I was only going to have to pay a 300 dollar down payment on three vehicles that I test drove then when I decided on a fourth car and we were gonna do the paperwork I was told I had to pay 500 dollars! Before we finalized the paperwork for my finance I asked which of the two associates would be following me to the gas station to fill my car up and I was told that it was policy of DriveTime to only give customers a half tank of gas.

I had great customer service. But, I will say that the vehicles are overpriced. Sad I have to return my vehicle. I refuse to pay 30,000 for a 12,000 vehicle. I heard positive reviews from a few friends. But, they also said they had issues with their vehicles.

I love the experience and the quality of the vehicle I got for such a low price and I'm so happy. Thanks Drivetime!! I would definitely recommend Drivetime to anyone they work with and you definitely will leave satisfied with a big Kool-aid smile on your face like I did.

We had a great shopping and buying experience. Both sales persons involved were very upfront and helpful with our decision to choose one vehicle, and then changing our minds and finally choose our Ford C-Max. The closing paperwork was easy and very clear. We were out in no time to celebrate Christmas Eve.

Walking into this dealership I was immediately greeted by Mark **, which got me set up with an appointment in less than 2 seconds. Sierra ** was the one who sold me my 2013 Dodge Avenger, she was awesome. She found exactly what I was looking for and literally went down a list with me to find the car that suited my needs. I would definitely refer this dealership to anyone with bad credit. They have good quality cars and make car buying a lot more easier than your average dealership. Thanks again DriveTime for everything!

My experience with DriveTime and Steve was very enlightening. Everyone was friendly and professional. I would recommend anyone to DriveTime and Steve. They didn't attempt to sell anything and they listened to my concerns and answered my questions. The experience was smooth and easy.

Great Customer Service! Made Purchase easy and noncomplicated! Special thanks to Shekeira & David! Explained everything clearly. Very welcoming staff whose only concern was my satisfaction! Thank you! Will definitely recommend others to DriveTime! I will do future business with DriveTime and I will recommend others too!

Royce ** and his boss Ryan in Lakewood, Co really went above my expectations. I had the best experience possible, great customer service and they provided me with a great Christmas present. Thanks fellas. Keep up the good work! Clean store. Clean lot. Very nice

Everybody there DriveTime was awesome very friendly and they worked with me till I found a car I wanted and not a lot of companies wanna help. They just want to get paid and not take the time to help you find a vehicle you're happy with.

We'd never imagine the car buying experience to be a pleasurable one - mostly because we have purchased several cars as a couple and have never once enjoyed the experience. Until now. Everything came together so nicely. Our first contact with DriveTime was via your website, which is easy to navigate, thorough and up-to-date.

DriveTime helped me get into a car that fits me perfectly! The staff was also nice and very knowledgeable. I would definitely recommend my friends or family that's looking for a vehicle to shop with DriveTime! I'm definitely enjoying my new vehicle... Thanks DriveTime.

For a first time buyer from a car lot, it was much different than I expected. Everything was explained. Everyone was there to help and explain any questions. Was very afraid that I would try to be sold something I couldn't afford and wasn't put in that position. Can't wait to continue doing business.

Katey ** was the best. I really appreciate her helping me into a car. She was very kind and she didn't mind talking with my son and I about anything that came up in conversation. DriveTime was great! I would recommend anyone looking for a vehicle to visit them. There were so many options to choose from.

Drivetime is the company that is so friendly, they are accommodative. They did not even care whether your credit is bad or good. What they after is that even if your credit is bad they are ready to help you to adjust it. What made me happy with them is the warranty giving to us on the car that we bought, and I really appreciate what Mr Ernesto ** did for me and my family on that day. I really thank you very much and God bless you all, amen. I wish all Mery Christmas and happy New Year in advance. Bye for now.

I was very please with The Staff and my salesman Fred. I have been to a couple dealerships and they couldn't help me. Just wasted my time but Drivetime met my wants and my needs. Thanks again. I'm a happy customer!!

This was a very satisfactory experience, from the online application to the final pickup of the car. I couldn't have asked for a more friendly, knowledgeable and capable group of people. I was very satisfied when I left and was very proud of my purchase. Thank you Drivetime Team!

They are really friendly and helpful. They worked with me and give a lot options according by budget. They made me feel welcome. I had visit other places and did not want to work with me and made me feel out of place.

I had the greatest service associate Zachary **. Everything was explained thoroughly. I will be returning to DriveTime. The process of going through the application down to the test drive was all explained to us and any questions I had they told us efficiently. They have nice vehicles. My experience with them was enough to bring us back. Thanks DriveTime!

From the moment we entered, until we drove off of the lot the representatives were extremely friendly, and amazingly helpful. Everyone really seemed liked they wanted to help me get in the vehicle I wanted, which I had never experienced at any other car dealership. So, thank you for all your help. 10/10. Will more than likely buy all future vehicles from you.

I had an awesome experience at the Marietta dealership. The entire staff was cordial and helpful. They were happy to answer all my questions and address my concerns. They had a good assortment of cars to choose from. I will recommend them to friends and family.

Sierra is the best & was very helpful. Thank you for your help! I really enjoyed how no one bothered me while I walked around the lot. It was definitely different but in the best kind of way. They worked with me & I couldn't be happier with my car. Thank you.

First of all, my issue is not with my local dealership. It would be with the company itself. My local dealership in Williamstown was outstanding. My problem is that when I made this purchase, I made sure that I was covered with a warranty and gap insurance. Since I drove it home on July 1st, 2016. The AC has been not working for the better part of the summer. It was in for repairs and still does not work. About 2 months ago the transmission went and I was without my truck for a week and a half. They replaced it, but with a used transmission. And that now does not seem to be shifting correctly.

The first thing you should know is that I was terrified about purchasing a vehicle from a dealership. I thought it would be too complicated. I was shaking when I walked in. Daniel ** (at Corpus Christi off of South Padre Island Drive) did an AMAZING job. He took the time to break everything down and made every part of the process so simple for me. I had an insurance hiccup and he got on the phone and called around with me until I got coverage. I don't remember the name of other guys who helped us but they were just as great. Amazing experience. I could not be happier.

Christopher ** is the best salesman ever. We have never met anyone so caring and compassionate about their job as well as the customer. I will and have recommended DriveTime and Mr. ** to all of our family and friends. I just lost my mother, being an only child my nerves were in a bundle but Mr. ** made the process easy as pie. May God bless him always.

I was quoted already a reasonable down payment. I received great service, fast, and friendly. No hassle and approved with poor credit. I would and have already recommended DriveTime to others. I'm so glad I came into the dealership. I left with a beautiful car that I chose and a FULL tank of gas???

I purchased a car through DriveTime a month and a half ago. I have had to take the car into the shop 4 times since I have bought it. I have contacted Bridgecrest at least 8 times today to get to the bottom of the issues I'm have in hopes that they will transition me into another vehicle that doesn't have these problems considering my payments are 450 dollars a month. I have received a run around from the customer relations department all day... I have never been so unhappy with an experience in my entire life.

Customer service was excellent. We were in and out of there within 3 hours time frame. Most places, you would have to wait about 5-6 hours just to process your paperwork and then be turned down. They've always treated me GOOD! Thank you and Happy Holidays at Camelback DriveTime in Phoenix.

The employees at DriveTime are amazing and so helpful! They do what's best for the customer instead of just trying to push you towards a vehicle they want to sell! I will recommend DriveTime to as many people as I can! We love our new car!!! It is beautiful!!!

My guy & I came in looking for a truck for him. Reggie immediately met with us & started things off great. We laughed, we joked & he spent close to 4 & 1/2 hours getting him set up & ready to leave. Even had someone drive 45 minutes to another lot to pick up the truck & bring it back. And stayed close to 2 hours after closing to help. Very amazing, fun experience & will definitely go for my next car & recommend my friends.

Love DriveTime!!! Got a car I love and it was an easy process. Tried to get a car other places but got denied but at DriveTime they don't go by your credit so yay for me. Aarik was great and very helpful. Ask for him when you go in. They have great cars to choose from so hard to choose just one, lol.

My son had been needing a good truck, and after several attempts of getting one we were finally able to get one at Drivetime. The service there was excellent, they seemed really dedicated to helping with our needs and respectful of our time not being wasted. Thanks.

DriveTime has been super helpful with finding my first vehicle and my second. They made sure that I was able to get into something I wanted but made sure it was still affordable. They work with you and pretty much all types of credit. I would highly recommend anyone purchasing their vehicle there.

Jerald ** in the sales department did a excellent job getting me a good deal for a nice car. Everything went smoothly for a changed. I would definitely recommend people to visit Jerald down at their west Covina location. Best customer service I have seen in a while. Explained everything in detail. Got me in a car I actually liked too.

I bought my first car at DriveTime and I couldn't be happier with my experience and my car. Walon was the guy that worked with me and he was so patient and helped tremendously. I love what DriveTime has to offer and how much they seem to care! We are already referring people.

I needed a good quality used car with low miles, and I had a tight budget to work with. My sales person, Mark, was wonderful. He was informative without being pushy, knowledgeable without being a know it all, and focused on me, even though there were several distracting coworkers. I would recommend Mark to anyone looking for a not just a good sales associate, but one that seems to care.

I can not tell you how pleased I was with my experience. Especially Lee. She was very professional and helpful. Great job LEE!! Thank you so much!!! I will be recommending all of my friends to DriveTime from here on out.

Granted that it took me some time to decide what is was that I wanted to do. Reginald was great with explaining and answering my questions helping me to get to my decision. I truly enjoy my car, even though it took hours for completion of the paper work. I do appreciate DriveTime for the approval even before I had gotten there, thru out life's ups and down's and unexpected changes. Other car dealerships wanted me to put out a couple of thousands or co-signer & take a huge payment, uggghh. With less than $700 down and a reasonable payment to them I'm satisfied.

I am extremely pleased with the service I received on my visit to DriveTime Corpus Christi. Destiny was very helpful and she got me in the exact car I went in wanting. The entire staff was very helpful and knowledgeable. Overall amazing experience!!!

I was thoroughly impressed with the customer service. My salesperson Speshel ** was awesome to work with. Her and the DriveTime team made the whole car buying process smooth and painless. I absolutely love my new car. And so does my family. Thank you!!!

Tiffany was very nice and sweet. She help me a lot. She kept me updated on everything and showed me how everything on my new car worked and told me if I had anymore questions to just ask or call back if I needed to.

Well this is your company's policy or guidelines, I figured I with at least state my true opinion! I felt like I was tricked into the deal? I looked up the same truck on the internet black book, and the amount I am paying is thousands above a fair price! I asked if there was room for negotiation.

Fred ** was our salesperson in 2009, and again last night. He hasn't changed a bit. Still a wonderful person, very friendly and helpful. I explained what I was looking for and he knew exactly the car for me. No one at the dealership tried to talk me into anything else. I explained that my last car payments were a little over $400 a month so l wanted to try and keep my new car payment under that amount. Guess what? They did just that. I may not have to buy a car at the Judson DriveTime, but I choose to. When my son is ready to buy his first car that's where he'll be going.

Bought a car from them on August 7th, took the car in on 11th to have it completely go through and checked. I told them about a faint purring when the car was idling but they told me at because it was within the first 5 days it would be put on the report and if anything was to happen because it was noted it would be covered but they couldn't do anything until the check engine light came on. WELL GUESS WHAT... on August 13th the check engine light came on and my car started hesitating when starting.

My whole time there was enjoyable. I came in not really knowing what I wanted but I needed a car that night. They helped me find my perfect match and got me in a car in the same night, even staying open later to make sure I was able to take my car the same night. I can't wait to work with them and build good credit through them.

2006 Toyota Tacoma - Once my fiancee and I decided on what we wanted the process went smooth and quickly. All the employees we talked to were helpful and made sure we understood everything. I was extremely surprised with all the information I was given about our new truck. I would use DriveTime again.

Robyn was super helpful. She helped me find the vehicle I wanted. She worked with me and showed me only the cars I was interested in, no pressure. I bought the 5 year, 500,000 mile warranty for peace of mind. Quality selection to choose from. Thanks.

Brenda ** was an awesome car sales person. Wonderful personality. I would 100% recommend DriveTime at 21st Ave and Camelback. I love my new car. I was having issues with my car and upset (crying) about getting a new one and at the end, DriveTime made my day. Thank you.

I purchased an automobile on 11/10/2016 (2011 Hyundai Sonata). I bought it in the Riverside, Ca office. Just last week I had an oil change done to it. To my surprise, when they showed me the Filters (2) they were the filthiest (heavy dirt and even leaves) that I had ever seen in an automobile. They assured me that the engine oil had been done (service) which was not true. This is what the salesman (Carliose **) told me and I took his word for it. We were there for many hours and I traveled about 100 miles from where I live. Why would he lie to me on this? I love my car but very disappointed because I really believed that all the vehicles sold there would be well taken care of. I really don't know if I would ever recommend someone to purchase an automobile there.

I'm very happy with my new to me vehicle. Wesley and Jarred made the whole experience a breeze!! I would recommend to anyone that is trying to work on improving their Credit!! I'm very pleased that I was able to get the vehicle in MY NAME not having to use a Co-signer! The low down payment made it easier too! Thanks again for making this experience less stressful!!

The customer service experience was phenomenal. Everyone was friendly and the managers were exceptional. Jason was our salesperson and he went above and beyond for us. Jason made sure my fiance and I were happy and was in the car we wanted to purchase. I would highly recommend the brandon location to my friends and family.

Everyone there was very nice and pleasant... My only complaint would be that it is a very slow and long process. I was there for over 5 hours before I left with my car??? I really just didn't understand why it took so long. I have never been at any dealership for that long. It was rough.

Dan ** was really great and patient. He helped us find the perfect vehicle for me and my family. Also Mike from Texas was very friendly and professional. We appreciate you guys. So far so good. I love my Hyundai Santa Fe. I would definitely refer anyone to the establishment.

Preston was very helpful during my visit. I told him exactly what I was look for and he made it very easy for me. He took his time and explained everything I needed to know. He did not rush me or pressure me into anything that I didn't want. I would definitely recommend DriveTime and Preston to my friends and family.

Excellent Customer Service!!! Everyone was friendly and professional from the time I walked through the door until I left. Darryl ** hats off to you for being very patient with me... Go DriveTime!!! I will definitely pass the word on.

My experience with Douglas and Brian at the RedBird location was totally amazing! After literally having to start over in my car buying experience I was very impressed by my experience. My DriveTime rep was equivalent to my experience with Sewell Lexus. They treated me as if I was the only one in their purchasing a car and then they totally valued my business. I would definitely refer everyone that I know seeking to purchase a vehicle to go and experience what I did personally with Douglas and DriveTime!

I had a great experience at DriveTime in Chesapeake VA. I was a bit skeptical about how the process worked and if I would get approved, but I did and so far I'm happy with my purchase! The sales department was very professional. They went over every document with me to make sure I understood what I was signing! I appreciate DriveTime being able to get me a vehicle I can be proud of...

I came into DriveTime to see about getting a new car. I was approved for a vehicle and drove off the lot with the car I am in love with the same exact day. I filled out my paperwork, test drove my car, they showed the car fax, I got insurance and pulled out the lot. The staff is amazing and extra friendly, everyone's main focus was to get me into my car. They make everything clear for you and answer any questions you may have. I love DriveTime because you can't beat low prices and great customer service!

Everyone was very nice and answered all questions asked. Everyone very happy when left. Was very happy with car that was picked out. Was very clean when we left for home with the car of our choice, not just something we had to settle for. The test drive went very well.

Araceli was AWESOME!!! SHE GOT ME INTO A NEW CAR AND ENJOYED HER PLEASANTLY!!! GREAT JOB ARACELI AT DRIVETIME ON SAHARA in Las Vegas!!! Everyone else was Great also!!! I would gladly refer anyone to DriveTime!!! I could not have asked for a better experience. Happy Holidays to everyone at DriveTime!!!

My experience was incredible. I even got the vehicle that I wanted. The sales Manager was very helpful and understanding. The sales person was very patient. The test drive was great but could be longer. I would definitely recommend this dealership to anyone who is interested in purchasing a used car.

All the people at the Fairfield, OH office was great. Moe, Brittany, Jordan. All went above and beyond and really knew their stuff. They were very happy to help and go over anything I had questions about. And all the people there seemed very professional.

Honestly, this has been the best car buying experience I have ever had. The whole process was stress-free and I never felt pressured into making a decision or was bullied into buying the car. Shannon was amazing and Cleveland was extremely helpful. I definitely recommend and will continue recommending DriveTime to anyone that needs to buy a car. Finally, THANK YOU for helping me get a car and start getting my credit back on track!

They were very helpful with the process of me looking for a vehicle. It was faster than I imagined it to be. I appreciate all the help they've given me with this and getting a car that was in my budget and I am very likely to tell friends about how easy and simple it was. Thank you again Whittney!

I got my vehicle in September. DriveTime warranty is with Aeverex. I was told that if anything internally such as engine or transmission is wrong with the vehicle that all I would have to pay is a $100 deductible. My check engine light came on and car is running completely hot so I contacted Aeverex to set up an appointment with a shop they work with. Dropped my car at the shop for it to be looked at it and they tell me that Aeverex does not cover cooling system performance. It does not make sense at all that it's not covered. It's clearly messing up my engine. I even paid for a diagnostic which cost $88 and nothing was performed on my car!

Your sales person Selina ** was awesome very nice, knowledgeable. Took her time to make you feel very comfortable about the vehicles you were interested in. Would come back again and send friends to see her. Ms ** never made you feel pressured about buying a vehicle.

I worked with Faith. She was very helpful & fun. Definitely makes purchasing a vehicle less stressful and worrisome. They have great customer service and I'd recommend someone going there. The payment was something reasonable and nothing that would be too strenuous for someone.

It started off rocky considering the first car I chose had transmission issues as soon as I got on the highway! But customer service and Doug went out their way to help me get into another car, and they were so sweet and understanding. I can't stress enough how much I LOVE THIS CAR!!!! THANK YOU GUYS!!

Getting approved was very easy. Everything was great until two months ago. The transmission went out in my 2009 Saturn Outlook. Luckily it was still covered under warranty. Took them almost a month to repair it. And now December 6 2016 the transmission is out again. I wonder how long repairs will take this time.

I am so in love with my new car. The sales person Othell was awesome and a great help in helping me decide which car to buy. I came in there wanting a BMW and left with its equivalent. I am satisfied. Thank you for this opportunity.

The overall experience was great and the selection was good. Colt was knowledgeable, speedy and friendly. Thanks again. I really appreciate that they had their inventory with pictures on the computer, that really helped to narrow down our selections without wandering around the lot.

I was very happy with the salesman Mark **. He had a great attitude and with the timing and the comfortability of being there was a good experience. We will buy from you again. Thank you for the great experience.

The salesperson who helped me was amazing but I feel sitting in your dealership for close to six hours is totally ridiculous. I was the only one in there and at what I don't understand what took six hours to process the information to get a car. If I had to do it again I wouldn't of done it.

I was very unhappy with my experience. My salesman "Joe" was not very friendly or knowledgeable at all. Never told me what was going on during the process. He almost forgot to put insurance on my car. He was quick to leave our area without telling us "Thank you for the business" or anything. A lot of waiting around without an explanation. While workers were joking and laughing. I love my car but very unpleased with service.

I have never had such an easy, no pressure car buying experience. I could not choose one vehicle right away and Fattah ** was very patient. The staff who worked with us on the loan was friendly and quick. I am extremely happy with my purchase and the warranty offered on the vehicle. I hope my ownership of the car is as uneventful as the purchase.

I was treated with respect first and utmost. The staff explained everything to me thoroughly. The time it took from test drive to actually leaving with my vehicle was pretty quick compared to others. I would recommend DriveTime to others, you have Me a second chance.

George was very knowledgeable and efficient. He was friendly and patient in getting a car delivered from Miami in very clean condition. George let me drive the new car around a short distance to let me test how it operated. Thank you.

I was very worried about the first process of buying a vehicle but John (East Colonial location) made every step of the process clear, concise and easy. He went above and beyond to even transfer myself from the initial vehicle I had financed to my ultimate choice of a Dodge Nitro. He and his managers worked with me and stayed even after hours to patiently wait for the "ok" on the return and then new purchase of the Dodge Nitro. Such outstanding service!

Jared was very nice and informative on the cars I had questions about. Not pushy at all and let me pick what I wanted instead of telling me what I needed or should get! Thanks again Jared for being so helpful! I love my new car & I'm glad I chose DriveTime.

Tameka was very knowledgeable and has great customer service. She effectively hope that's fine a car that was a perfect fit for us and at price range that was comfortable for us as well. The general manager was also very helpful in getting us through all the paperwork in a timely manner. Thank you DriveTime for a wonderful experience.

I bought a car from you guys on November 14th and it ended up being a lemon, you did an amazing job getting me into another vehicle after seeing three mechanics from three different locations. From the managers to the sales team to the customer service reps overall amazing service.

Everyone was very helpful and clear-cut. They did their best to help us find the vehicle we were looking for and it didn't take all day like most dealerships. Would definitely refer! The best part was that we had to e-sign documents on the computer. We did not have to sign every single paper that they reviewed with us. Everything was just with the click of a mouse. I absolutely love it.

I think overall the experience was pretty good. What I didn't like was how long it took us to get it done and get out but that's typical I guess. Also, the salesman wasn't interested in what I wanted only what he thought was best but he was very nice!

I went into DriveTime yesterday and had Jon. He was amazing and made us feel right at home. They made the process as simple and fast as possible. Jon got me into a car I absolutely fell in love with. Thank you guys!

Fast, friendly, professional team and experience that I will tell my friends and family about and I will return to purchase again to purchase another vehicle in the future when the current one I have is pay for in full. I have never an experience buying a car go this swift and painfully.

It was easy. I got what I wanted and much more for the same price at the buy here, pay here lots, and the down payment was lower too. I would definitely recommend to anyone to go to DriveTime to buy a car or truck. I am going to get my wife a car in a few months and yes I'm going to DriveTime.

I cannot express accurately my satisfaction with DriveTime and the entire staff. First I was greeted as soon as I walked through the door. A+++. Second, I had been in contact with a Rep via email all morning before I showed up at the dealership. She had most of the work done already. My entire experience was smooth and great. Thank You!!!

Darius, Dohnvan, and Mitch were extremely professional and nice. The selection was decent. However, rated low because one of the cars didn't start - due to battery, the tire pressure light came on while driving, and the first car seemed a bit dirty inside. But I have recommended Drivetime to my friends.

We were cheated and the real total price was not mentioned or showed to us. Was told different total number of payments than what we actually owe. Will not recommend Drive Time to anybody I know. This was worst car buying experience I have ever had!

I was pleasantly surprised with the variety of cars available. I would definitely recommend a DriveTime dealership. It was also extremely impressive how the sales team worked with me to make buying the Ford Fusion possible. Not only buying the car I wanted, but matching my payments to my pay dates was greatly appreciated. Thank you!

On the day I had arrived I was late by almost 20 mins. Ironically I had also mixed up locations and was supposed to be in Torrance. Needless to say no one mentioned my error and to the contrary made me feel welcomed and expected. I was assigned to Diana ** who was very knowledgeable and also gave me the feeling that she had been waiting patiently for my arrival. Well she presented the car and information in such a way that made sense and took her time to ensure I fully understood what was being offered. First car for me but from what I have heard from friends about dealers and the car buying exp. I feel blessed to have come in that day and equally blessed to have found, qualified, and driven off with the exact car I originally came to see. Awesome job DriveTime!!!

The dealership was very accommodating. It was nice to know that all the commercials are true. My sales person Matthew was amazing and answered all my questions with ease. I was very pleased with my overall experience. The purchase was very easy and it did not take a lengthy amount of time.

They were awesome! I'm happy I went with DriveTime. My agent was pretty cool and we got through everything so fast. He explained everything to me and answered all questions I had. I'm happy. I couldn't have had a better experience. Now I have a car for my family and I before the snow gets bad.

Best car buying experience I've ever had. I was treated with respect and dignity. If I had to do it all over again I totally would. Being able to apply online and know exactly what I'm approved for made the process so much easier. I was able to go in and know what I could walk out with.

I am totally satisfied with my experience. The entire staff is super friendly and honest. You never get the feeling that they don't want to help you get into a car. They made the car buying experience less stressful. And stayed as long as was necessary for us to leave with the car we wanted.

The sales rep, Raven, was awesome. She along with the sales manager helped me into not only a great car but also a great deal! I will definitely recommend DriveTime to my friends and family. Thanks again DriveTime team.

So DriveTime in Tallahassee knew for two days that I was coming ahead of time to pick up a vehicle. I arrived at two o'clock and asked if we could get some paperwork started so I didn't have to wait as long. It wasn't until 8 o'clock that they finally had me done, and only then I think it was because they were ready to go home. Also, if you are a vet do not go here. This company does not take VA benefits or retirement as certifiable income. Will never recommend and will never go back.

I was given a 12% apr on the 16 of November and when I purchased yesterday they changed my apr to 16.9! Talking about my score went down. Duh it went down because I'm car shopping. I wanted the car because it was a good deal. Now I'm driving off feeling like **. Terrible wipers. Horrible tires. It's already 100000 miles. No floor mats. No gas. Air pressure light was on they told me to go get air. If I think of any other problems I'll be sure to let you guys know but I'm definitely thinking I'm returning this vehicle.

From the beginning with Demarcus to the final sale with Carly at DriveTime at Gulf Fwy in Houston, Tx. I was treated with exceptional professionalism and respect. I was having a very hard time finding an auto dealer to work with me, having a BK on my credit report. These folks made it happen with ease. Highly recommended. Thanks DriveTime!!

Yes, if I come across any friends that need a ride, I'll refer to DriveTime. My boyfriend and I were having a horrible time with the other dealership we had been dealing with all week. It was one thing after another. Finally, due to a simple factor that was out of our hands, we lost the loan. That night, I called DriveTime, filled out the application and from start to finish they kept their word. Nothing hindered us in getting a car much needed for my traveling job. The other dealership even made us postpone our 16 hour road trip by a day. Causing so much stress, that it almost caused our breakup, later that night. Traveling is stressful, you do not need external factors making it worse. Thank you DriveTime for assisting John and myself in getting to my contract on time.

The Rep Kurt & The MNGR Matt were very professional, attentive on all issues. The entire staff were very helpful as to questions I may have had. And finally I will recommend family and friends to reach out on vehicle purchase.

DriveTime rocks! The experience in its entirety was great! The staff was supportive and went out of their way to get us driving! I will highly recommend DriveTime to all of my friends and family. Keep doing what you're doing!

This was absolutely the easiest experience I've ever had going into a car dealership. I got to choose from all the inventory, they held the car I wanted & made sure I was out in a timely manner. I've already recommended! These people are awesome!

I just recently purchased a 2015 Hyundai Elantra, and my experience couldn't have been better. Noah ** was a superb salesman, with no pressures. He found me the car that was the right fit, and even one that tempted my preference. Highly recommend visiting Noah in Mishawaka if you are looking for an easy, stress free car purchasing experience. Just bring the boneless wings!

When we decided to take the van Ashley said she couldn't let us take it. She had it fixed. The check engine light was on. She said she would call when it was ready. We received two phone calls asking if we wanted the van. We said we want. Ashley was going to call us when it's ready. She called Thursday, told us it was ready. We said we would pick it up. The next day we arrived at 130. The next day we were then informed we had to wait 2hrs for it to come back from Columbus. We were told they would fill up van for any inconvenience. 6hrs later the van showed up. We were informed it was sent there to be sold. Three of us set for six hrs. We were promised a full tank, got a half tank and a smirk. Ashley did her job, sent one of the managers to fill it up. He returned it saying it only took 20 dollars. It put a half a tank. I am upset. Because the lack of professionalism. They could offered lunch for the delay which was their fault.

Sales team were great and very understanding even after hours they closed at 8 but stayed till 10 to get me into a vehicle that suited my needs and fit my budget. Overall it was a great experience for this first time buyer. I would go back for a second vehicle if I could.

Latianina helped me with my purchase. I wasn't too sure what I wanted when I came to DriveTime. She was very patient and helped me weigh all my points of concern to come to a well educated decision. I would recommend buying here.

With a recent repo on my record I ran out of options real quick. DriveTime contacted me and the rest was smooth sailing. Great used vehicle and good payments. Beverly was awesome and she made the process easy and painless. They have a few dealerships in California so you can go through that inventory too!

All I have ever heard about DriveTime was how greedy and messed up the company is and how they will screw you over and will end up repossessing the vehicle. I was skeptical before entering. However, I had the most helpful and efficient experience at DriveTime than any other dealership I have ever been to. They were more than attentive and helpful to my wife and kids as my wife took care of the paperwork while I was at work. They worked with us and got us the best deal possible and we couldn't be any happier with the vehicle we purchased. The entire staff was exemplary in their customer service and just a total blessing to me and my family. We would definitely recommend DriveTime to everyone.

My overall experience with the Drivetime dealership was great. My sales representative was fantastic. Dave was everything and more that I could ask for. He personally made my buying experience easy and worth it. Dave was by far the best salesman I ever had when buying a car.

Purchased my 2010 Ford Fusion Hybrid on 12/02/2016 and absolutely love it. Everything from the Color (Blue) to the fact that it's Electric/Gas and the low miles and the car was in excellent condition. The purchase was smooth and the staff was very helpful and courteous and always returned calls. Test drove the car and everything went smoothly. Need a car. Go see my friends at the Alameda Drivetime Store in Albuquerque NM.

Everyone was customer friendly & very professional, they knew their job & did it very well. I also like that they got me in the kind of vehicle I was looking to purchase & I'M VERY WELL SATISFIED WITH THIS PLACE OF BUSINESS. I MOST DEFINITELY WOULD RECOMMEND A FRIEND OR FAMILY.

Holland was an amazing guy with no pressure and was able to help when I was about to give up hope on buying a car. The entire team helped me with such a positive attitude. They all made the buying process easy and convenient for the first time of me doing this on my own. Thanks guys!

I would recommend DriveTime to any of my friend or anyone looking for a car or truck. They do all of the legwork. All I will have to do is sign papers. They were nice and Palliot helped with anything it took. And they don't judge you. Everyone make mistakes in their life. But all in all they were a big help. I got what I wanted. Thanks guys.

From salesperson to the manager to cashier to closing officer are very nice and easy to deal with. Recommend high to anyone who seeks affordable prices and easy financing. Your last two paystubs, utilities bills and driver license then you have a car regardless of your credit.

12/01/16 Kia Sedona - Buying a new vehicle was a very pleasant experience. I was in and out very quickly, and with really affordable payments, and only a minimal down payment. The vehicle was excellent, we love it! I love the fact that the vehicle came with an extended warranty and gap insurance.

Came to DriveTime looking to purchase a better car than the one that I was driving. I knew that I would get really good customer service. I used their lease program in the past and was very happy. This time I was approved for financing. I picked out the car that I wanted and was able to use their hold program. Terry the sales associate was very helpful. I ended up bringing my mother so that she could get herself a new car. Thanks DriveTime for all of your help.

Went In to buy cars. People very help to me and my family. Their help out right way. Sale Jose ** was very good talk. Very thing out show car that fix me and my family just right. Yes tell everyone to her good customer service from everyone who works there. Thank you so much for everything.

I was persuaded to buy a car I did not want. I hate I trusted DriveTime and the Chesapeake Virginia DriveTime staff. The noise and sound coming from the car is driving me insane and I feel taken advantage of. The car has been to repair shop a few times within first two weeks. I told the young sales person what I needed in a car and I didn't get that. Frustrated.

Very friendly personnel at Boardman, Ohio store. Helped explain everything to me and picked a vehicle that was good for me. All in all a very good experience. I would definitely recommend DriveTime to anyone looking to purchase a vehicle.

Evyan ** and Douglas ** provided excellent customer service during my car purchase. I will recommend DriveTime to anyone in need of a vehicle. The experience of buying a car was a very pleasant one with DriveTime. Thank you.

Sales was very helpful and knowledgeable about the cars and trucks I looked at. She gave me the rundown on every vehicle I looked at. She gave me recommendations and suggestions that was very helpful. So far my minivan runs great. The battery went down but management took care of me right away.

Very pleasant sales staff... Great experience. Landan, Josh and Jeff were wonderful. I woke up Tuesday Nov. 29th, 2016, and I actually had given up hope until I visited DriveTime... Had a wonderful experience!!! I will definitely recommend DriveTime to all of my family and friends.

Good service, knowledgeable. Knew what they were talking about. Gave me plenty of options. Just an overall good experience. I would definitely go back. I truly love my car! They even stayed two hours past closing time to make sure I was ok with my choice.

Very satisfied, because at the time I had no vehicle and my credit score was low, but I was approved and I have the ride that I wanted, after going to others dealers and, getting turn down for my credit score. So I truly appreciate it.

My experience with DriveTime was extremely positive. Benjamin was patient, knowledgeable, helpful and professional. The selection was adequate, the approval process was simple and fast and the overall experience was good. I would definitely recommend DriveTime to others who are in the market for a vehicle and don't want to deal with aggressive sales tactics or pushy salespeople.

Everyone I came in contact with at DriveTime was very helpful and friendly. Any questions my husband and I had they were answered and explained. When I couldn't decide on a vehicle their easy layaway plan allowed me to change to another vehicle easily. I didn't feel pressured into a certain car. They gave me a list of available cars in the downpayment range I wanted to stay in. I'm very thankful for the experience and to be back on the road again.

We had a great experience with Ron and Eric. Would recommend to friend and definitely sending our kids there for their cars. They got us in and out of there quickly and were willing to get us cars from other locations if the one we selected was not what we wanted.

I just want to say thank you from the bottom of my heart. The staff at DriveTime was wonderful. I couldn't ask for better service. Thank you Lortlitza for all of your help and the young man that help also and let's not forget Nona. You guys are the best. I would definitely recommend everyone about DriveTime. It's a pleasure to be a part of this family. May God bless all of you for all your hard work and making this such a pleasant experience. I can't say thank you enough and yes I love my new car. Have a bless day guys. Keep up the good work.

Our salesman was Andy ** and he was AWESOME! My wife and I are struggling with bad credit, trying to get it cleaned up, and Andy got us into a VERY nice 2009 GMC Acadia and we love it. Low down payments and reasonable enough payments. Because come on let's be real, having credit problems is always going to yield higher payments but they do a good job of making it manageable. Scott was also a pleasure to work with. I'm glad we talked with Andy and he did a nice job finding us a beautiful vehicle. Thanks for all your help Andy!

Wearle was a very good salesperson and worked with us for hours. No pressure. Was nice and cordial. I recommend that he be voted as one of your top salespeople. The people in the office Lamont and Rueben worked with us also.

I went to Lewisville location Drivetime and the rep Hujego was working with me on my account. I informed him that I will be there in December. I was saving up but I came ahead of time. When I was there he told me previously my application wasn't in the system and I would have to do the application again. OK that's fine but when I get there “Oh your information is still in our system.” "But you said it wasn't long story short." He said I was approve for the same amount I bring paycheck stubs and my checks have been even more so he went and talk to Sarah. She came greeted us “Oh are you going to buy a vehicle this time." Lol. We laughed but she say "OK. It's a certain amount down." but when we came previously it was less and this is when we didn't have money but once we did the down payment went up. I asked Huego about the sudden changes and remind you this is after him and her had a conversation in the back.

I had a great experience with our Knoxville DriveTime team. I was treated with patience and kindness. The sales representative went out of his way to provide a most courteous buying experience. I was able to get the vehicle I wanted and I will recommend DriveTime to my family and friends. Thanks for everything.

Before you read this, I would like to say that this is not directed to Laura. She was very polite. I've had my 2008 Nissan Altima since May 2016, & every month since then something has went wrong with this vehicle, (from AC Compressor being destroyed, bad power steering belt, bad idler pulley, faulty break switch...Stuff happening in TRAFFIC) & honestly I am starting to fear for my safety when I drive this car. Something is always happening & I am becoming more & more frustrated with DriveTime. The only thing that Aeverex could have taken care of was the AC Compressor because that did not interfere with my driving. Everything else has happened while I was in traffic & I had to get it towed & repaired & had to pay out of pocket every time. I started to feel like I've been hustled & can't get out of the hustle, then when I started to see all the negative reviews about DriveTime it's starting to make my feelings stronger.

It's not my fault I got into a car accident because of it I'm unable to work. 2 insurances covered the totaled vehicle. I should get the car that I want as a replacement without $500 down payment. I like the car that I got if you will refund my $500 I would be happy and satisfied. Salesman are great, they are all nice and assisted me until I got my car. Thank you!

Great staff! Very accommodating and addressed all of my needs and concerns. Jeffrey ** remembered EVERY detail about our conversations on all 3 of my visits and made sure that I was a satisfied customer. Hopefully I won't be in a predicament as I'm currently in but if so I'll be back.

Ryan with customer relations has the worst attitude I have ever encountered and he needs to be dealt with on his attitude. I have been dealing with Ryan for 4 weeks now and every time I talk to him his attitude is bad. He does not know how to speak with a customer. I shouldn't have to blow my top with Ryan to get him to understand where I'm coming from. He does not care and that's not good customer service skills. Also I would love to speak with someone over customer relations to get this situated so I can get my car back. I've got nothing but the run around before the holiday and after the holidays. This is not fair. I will never ever referral any friends or family or people to DriveTime. Nothing has been solved.

I found that my salesman had an excellent, professional personality. He knew what he his job and he took the time to make sure I understood the entire program. He even called me back several times to make sure that I was happy with my purchase. I really appreciate it. The best part of my experience is being able to pay every two weeks, this puts less stress on my budget.

Excellent. They call to follow up. I purchased my car on Saturday. Monday morning dealership call to see if we needed anything, did we have any questions. They said if we have any questions later please feel free to call. Excellent, excellent customer service. DriveTime rocks.

We never expected to be in a credit crisis, but the people at DriveTime in Bedford never treated us like we were any different from someone with fantastic credit. Their customer service was something all dealerships should follow and implement. The cars on the lot were newer and clean; they washed and gassed up the car before I left as well. Great experience.

My experience at the wendover drive time location was great. I love my new car and my salesperson Whitney was very helpful. Everyone was really nice and respectful and my vehicle is in very good condition. The managers as well as Whitney were very knowledgeable about the vehicle and all of drive times policies.

Everything was easy and less of a headache. I told some friends and co workers to go up there to get a car. The only thing was that I don't have my access pin for my MotionGPS but the service at the lot was great.

My experience at DriveTime in Conway SC was great. My salesperson Ayren ** took care of my car needs in a professional manner. She was very pleasant and hospitable. I'm happy that I choose DriveTime to get me in a car that fit my needs.

I'm a 1st time buyer and sale agent named Courtney was perfect while dealing with me. The environment was very positive and uplifting. They really can get you into a car even with horrible credit. Recommended to purchase every vehicle from them!

We had the best sales agent Jannette. We were looking for certain features that were a must have. She let us take our time which was almost 3 months. She never tried to sell us something we didn't want or drop us. She would call with updates that she was still looking for us. We are thankful we had her to help us.

When I first walked in, everyone looked up and spoke. The environment was friendly. Brandon is an amazing guy. Not only was he nice but his sense of humor is great. He got me in the car I wanted. I didn't have to wait for all of these unnecessary hours. Thank you!

Everyone was professional and helped me a lot. I have told people how great the service was and if they need a car DriveTime will help them. So I'm pleased with the way I was treated. Joey at the colonial location was great. He was the one I spoke to on the phone and helped me all the way.

I spent most my afternoon at the Riverside CA location to purchase my first vehicle. Unneeded a co buyer. My stepfather didn't hesitate to help. Mark and Jeffery were great and very patient. Joshua sent over all our paperwork and signing. Everyone was nice and very knowledgeable over the products and fees and everything. Thank you very much!

Went in with a truck in mind. After searching area vehicles I purchased a 2008 Trailblazer. Absolutely love the vehicle. All staff members at the Boardman location were excellent and professional. Will recommend to friends. I believe their names were Ramon, Adam and Jaison.

All the staff was great. They made sure you were cared for and gave you great options for your budget. The process was very easy and I pleased with their services and the car I got. I will send a friend or family bc of the great service I received and I will be going back.

My experience with DriveTime was very positive, although the van we originally wanted wasn't in the condition to guarantee us a reliable vehicle. Our friendly sales agent, Lestainia, found us a vehicle that was safe and efficient for our family. Our sales agent Lestainia worked diligently to get us in the right vehicle for the right price. She stayed after hours to ensure our paperwork, was properly complete and we went home with a vehicle. Working with her made the process truly enjoyable and we appreciate her superior customer service.

The guys that assisted me were kind and patient!!! Very professional!! If I had to purchase a vehicle all over again, this would be my first stop! The people and the atmosphere was great! The process was fast and hassle free. Keep up the excellent work!

I would recommend any and everyone to stop by DriveTime and get them a vehicle. My experience was just as the ad states - painless and punctual. My sales advisor Matthew ** was the greatest. The environment inside the dealership was very inviting and welcoming.

Liked Ms. ** & Gavin a lot. Very kind and professional. Would like to see better communication between dealerships. We ended up spending way too long for what should have been a simple transaction. Should have gotten more for trade.

I'm not sure why this place has such bad reviews. The only thing I can think of is these people went here before the new staff was here! I got a 2014 Ford Fusion with ONLY $600 down!!! I do NOT have great credit. I was so shocked, and was skeptical too until I drove home with MY BABY! As soon as I walked into this location, I was greeted promptly and kindly WITHOUT that pesky pressure feeling most sales people give off. They have the most amazing sales team.

SCAM, SCAM, SCAM. Put $2,500 cash down for a 2008 Mazda Tribute with ~99,000 miles. After paying $9,000 of on-time, never late payments for 2 years I still owe over $12,000. My credit score has gone up a few points, sure, but at what cost? I could have paid off my $5,000 I had in debt by now and had a higher credit score. That is $25,000 on a car that is now worth $3,000 at most. This kind of business should be illegal, but I did sign the paperwork, so I suppose I'll just let them suck me dry.

The guys at Williamstown New Jersey Drivetime were very accommodating. Kept my selection within my budget and explained Drivetime policies and guidelines in full detail. Made me comfortable with my choice. I would recommend Drivetime to anyone looking to purchasing a car in the near future.

The Team on North Tryon was great. I would recommend a friend. They were professional, kind and courteous. They were considerate and handled situation privately which helped me gain confidence. Based on mistakes made with my credit in the past coming to DriveTime was a great choice. Thanks Brandon & Brea.

I was very impressed at how detailed this dealership was in handling my transaction. Both salesperson and financial manager were excellent and I would highly recommend my family and friends to visit DriveTime. I am pleased with the vehicle I purchased and the warranty and gap insurance. I am happy that my payments will be directly taken out so I will never be late in a payment, hence improving my credit rating.

Very satisfied with the customer service and quality of the service that was given. The saleswoman and financial advisor was very helpful plus was very thorough throughout everything that was needed to know upon buying a new vehicle. I was very please and would recommend to a friend or family member.

The car I was sold supposed to be "gently used". I've had it for a little over a year now and have had nothing but trouble with it. The front end of the frame came loose in the first week and was revealed to be held together by nothing but putty glue. I've spent over $5000 just in repairs on it. From the battery dying after 2 months, A/C repair, and oil leaks and patches. Bottom line: DriveTime sold me a lemon and it is in no way worth the $150.43 I pay every TWO WEEKS just to get to college every morning.

The staff were very helpful, knowledgeable and friendly. They made my car buying experience great. I loved the attention to detail and I would definitely recommend DriveTime to anyone! Corey and Shannon were very thorough and went above and beyond to help my husband and I.

Pleasant experience from beginning to end. I really wanted the 2015 Chrysler 200 but I didn't have enough for the down-payment but instead I drove with a 2014 Chrysler 200 and I'm happier that I got the 14 instead of the 15.

The experience were fine. My only issue is that I noticed after I left, my gas gauge were a little to the left of empty. My Salesman, Brian ** were helpful and told me that I should have a half tank of Gas. Not true! He should have checked this prior to my departure. I was nearly on empty. This dealership owes me about $15 of gas to bring it to half tank, as promised. My original Salesperson is Special **. For future reference, new customers should be entitled to a full tank of gas.

Awesome experience with Darerrel, great salesman!! I would recommend DriveTime to all my friends! My new car drives and looks great. I got just what I wanted! DriveTime is the best place to purchase your first or simi car for you or one of your family members!!

Until now, I was completely happy with this organization but I guess it was because I never needed assistance in the past, and had never dealt with their customer service department before... if that's what you want to call it. I've had my account since February of 2016 and have always paid on time. However, in the last few months I have been forced to take on an unexpected expense to care for my 90 year old mother which has placed me in a bind. I called customer service yesterday and simply asked for THIS MONTH'S (Just one month) payments to be placed at the end of my contract like most auto finance companies offer and was told no... and VERY rudely by someone I could barely understand. Because of the person's attitude and the fact that I couldn't understand her, I hung and decided to call back in the hopes of getting someone that I could understand.

To be fair I appreciate that the company was able to get me into a vehicle, however the methods used backed me into a corner and in the end I had no choice but to purchase. A certain payment and number of payments was discussed on the phone with the sales manager; that agreement was not kept and I was pretty much called a liar by the sales manager. After much discussion and haggling I walked away with a vehicle that was already priced well over book value and a payment term that was 15 months longer than what was agreed upon ahead of time. The tactics that was used by DriveTime to achieve the sale of the vehicle were predatory to say the least. I had a really good down payment and I met my end of the deal. The only thing done to make it right was a business card with a free tank of gas written on it and a few points knocked off the interest rate.

The process was easy and not time consuming at all once I got everything I need. I really appreciate Branden help, he was patient with me and took good care of me and my kids. Thanks Drivetime. I love my new truck, can't wait to get my referral out.

I was really excited to purchase a car from DriveTime. I mean because seeing the excellent reviews. I felt good about my purchase. Well let me tell you I just received my tags and the inspection sticker is about to expire so I need to go thru inspection and my engine light came on already! I take it to find out why they said my Cadillac conv is bad and asked me why would they sell you a car like that, that's something dangerous and should have been checked. It is so embarrassing. I'm tell people to go purchase a car from here and bragging and I'm going to have a red rejection sticker on my new car. Plus I put 4300 down. It's no way I'm putting a 1.00 more. I'm so hurt and upset.

I really enjoyed the customer service that Charles ** displayed. He answered all of my questions. Even broke everything down to me so that I fully understood. Friendly service. I would definitely recommend others to go to DriveTime. I love.

I decided to make a trip from NC to see if I could get help! Derrell did an amazing job waiting for me due to traffic and then helping me get the car I wanted when I was there. Thank you so much for helping me! I wouldn't go anywhere else!

Daniel and the whole team at DriveTime on Brookpark Rd was absolutely wonderful to my mother and myself! I never felt so sure about purchasing a vehicle and had multiple options to choose from. I will definitely recommend DriveTime and Daniel to anyone I know or hear talking about purchasing a vehicle.

Purchased a vehicle on November 21, 2016, reluctantly as when I originally contacted the Montclaire dealership they told me that they had a specific vehicle that I was interested in at their location. When I arrived I was told that the vehicle was not on hand. However I was told that there was several other vehicles choose from and if they were any issues that I can switch it for one that for my needs better within 5 days, and that's when the nightmare starts.

I was very pleased with my overall experience with your company! My sales person LeSha was awesome!!! She was absolutely amazing and really helped me get the car I wanted! I would refer everyone to DriveTime in Highland, IN. They really care about their customers!!!

I have been paying my car payment on time for the past several years using auto-pay. Today, I found out that this company took a payment out of my account, AFTER my balance was paid in full!! I call "Bridgecrest" to let them know of the discrepancy, and instead of helping me with my problem, they came back at me like it was my fault. This wasn't just one person either. This was all 5 of the reps I talked to after being told to hold while being transferred, or call a different number. I don't ask for much, and it's not like I got a great deal on this vehicle.

I was window shopping for a new vehicle. DriveTime was a third dealership visited within a week. The other dealerships seemed kind of sneaky. DriveTime was very upfront with me within the first 30 minutes of talking to them and filling out that application. I was very satisfied with the level of transparency and customer service. I bought my car that same day at DriveTime. Highly recommend DriveTime to anyone looking for a quick on this deal.

Thank you PJ, you has such great communication skills and customer service. Keep up the good work! My experience walking into Drivetime meeting Oscar offered me this very SUV and Ms. ** was awesome as well. Purchase. Thank y'all so much!

I highly recommend the sales team at DriveTime Knoxville. Ryan ** was courteous and professional every step of the way. Will the general manager was friendly and helpful with my questions and concerns. With the exception of one pushy individual, my experience was great.

My experience at DriveTime was excellent. The entire process took less than two hours from start to finish including financing, a test drive and signing paperwork. I went in knowing exactly what I wanted having done my research beforehand. I came with all the necessary paperwork and down payment so no issues would arise. Being ready on part allowed a seamless transaction that was done in one evening after work. I am very happy with the car I purchased and the service I received.