DriveTime Reviews

I was given a 12% apr on the 16 of November and when I purchased yesterday they changed my apr to 16.9! Talking about my score went down. Duh it went down because I'm car shopping. I wanted the car because it was a good deal. Now I'm driving off feeling like **. Terrible wipers. Horrible tires. It's already 100000 miles. No floor mats. No gas. Air pressure light was on they told me to go get air. If I think of any other problems I'll be sure to let you guys know but I'm definitely thinking I'm returning this vehicle.

From the beginning with Demarcus to the final sale with Carly at DriveTime at Gulf Fwy in Houston, Tx. I was treated with exceptional professionalism and respect. I was having a very hard time finding an auto dealer to work with me, having a BK on my credit report. These folks made it happen with ease. Highly recommended. Thanks DriveTime!!

Yes, if I come across any friends that need a ride, I'll refer to DriveTime. My boyfriend and I were having a horrible time with the other dealership we had been dealing with all week. It was one thing after another. Finally, due to a simple factor that was out of our hands, we lost the loan. That night, I called DriveTime, filled out the application and from start to finish they kept their word. Nothing hindered us in getting a car much needed for my traveling job. The other dealership even made us postpone our 16 hour road trip by a day. Causing so much stress, that it almost caused our breakup, later that night. Traveling is stressful, you do not need external factors making it worse. Thank you DriveTime for assisting John and myself in getting to my contract on time.

The Rep Kurt & The MNGR Matt were very professional, attentive on all issues. The entire staff were very helpful as to questions I may have had. And finally I will recommend family and friends to reach out on vehicle purchase.

DriveTime rocks! The experience in its entirety was great! The staff was supportive and went out of their way to get us driving! I will highly recommend DriveTime to all of my friends and family. Keep doing what you're doing!

This was absolutely the easiest experience I've ever had going into a car dealership. I got to choose from all the inventory, they held the car I wanted & made sure I was out in a timely manner. I've already recommended! These people are awesome!

I just recently purchased a 2015 Hyundai Elantra, and my experience couldn't have been better. Noah ** was a superb salesman, with no pressures. He found me the car that was the right fit, and even one that tempted my preference. Highly recommend visiting Noah in Mishawaka if you are looking for an easy, stress free car purchasing experience. Just bring the boneless wings!

When we decided to take the van Ashley said she couldn't let us take it. She had it fixed. The check engine light was on. She said she would call when it was ready. We received two phone calls asking if we wanted the van. We said we want. Ashley was going to call us when it's ready. She called Thursday, told us it was ready. We said we would pick it up. The next day we arrived at 130. The next day we were then informed we had to wait 2hrs for it to come back from Columbus. We were told they would fill up van for any inconvenience. 6hrs later the van showed up. We were informed it was sent there to be sold. Three of us set for six hrs. We were promised a full tank, got a half tank and a smirk. Ashley did her job, sent one of the managers to fill it up. He returned it saying it only took 20 dollars. It put a half a tank. I am upset. Because the lack of professionalism. They could offered lunch for the delay which was their fault.

Sales team were great and very understanding even after hours they closed at 8 but stayed till 10 to get me into a vehicle that suited my needs and fit my budget. Overall it was a great experience for this first time buyer. I would go back for a second vehicle if I could.

Latianina helped me with my purchase. I wasn't too sure what I wanted when I came to DriveTime. She was very patient and helped me weigh all my points of concern to come to a well educated decision. I would recommend buying here.

With a recent repo on my record I ran out of options real quick. DriveTime contacted me and the rest was smooth sailing. Great used vehicle and good payments. Beverly was awesome and she made the process easy and painless. They have a few dealerships in California so you can go through that inventory too!

All I have ever heard about DriveTime was how greedy and messed up the company is and how they will screw you over and will end up repossessing the vehicle. I was skeptical before entering. However, I had the most helpful and efficient experience at DriveTime than any other dealership I have ever been to. They were more than attentive and helpful to my wife and kids as my wife took care of the paperwork while I was at work. They worked with us and got us the best deal possible and we couldn't be any happier with the vehicle we purchased. The entire staff was exemplary in their customer service and just a total blessing to me and my family. We would definitely recommend DriveTime to everyone.

My overall experience with the Drivetime dealership was great. My sales representative was fantastic. Dave was everything and more that I could ask for. He personally made my buying experience easy and worth it. Dave was by far the best salesman I ever had when buying a car.

Purchased my 2010 Ford Fusion Hybrid on 12/02/2016 and absolutely love it. Everything from the Color (Blue) to the fact that it's Electric/Gas and the low miles and the car was in excellent condition. The purchase was smooth and the staff was very helpful and courteous and always returned calls. Test drove the car and everything went smoothly. Need a car. Go see my friends at the Alameda Drivetime Store in Albuquerque NM.

Everyone was customer friendly & very professional, they knew their job & did it very well. I also like that they got me in the kind of vehicle I was looking to purchase & I'M VERY WELL SATISFIED WITH THIS PLACE OF BUSINESS. I MOST DEFINITELY WOULD RECOMMEND A FRIEND OR FAMILY.

Holland was an amazing guy with no pressure and was able to help when I was about to give up hope on buying a car. The entire team helped me with such a positive attitude. They all made the buying process easy and convenient for the first time of me doing this on my own. Thanks guys!

I would recommend DriveTime to any of my friend or anyone looking for a car or truck. They do all of the legwork. All I will have to do is sign papers. They were nice and Palliot helped with anything it took. And they don't judge you. Everyone make mistakes in their life. But all in all they were a big help. I got what I wanted. Thanks guys.

From salesperson to the manager to cashier to closing officer are very nice and easy to deal with. Recommend high to anyone who seeks affordable prices and easy financing. Your last two paystubs, utilities bills and driver license then you have a car regardless of your credit.

12/01/16 Kia Sedona - Buying a new vehicle was a very pleasant experience. I was in and out very quickly, and with really affordable payments, and only a minimal down payment. The vehicle was excellent, we love it! I love the fact that the vehicle came with an extended warranty and gap insurance.

Came to DriveTime looking to purchase a better car than the one that I was driving. I knew that I would get really good customer service. I used their lease program in the past and was very happy. This time I was approved for financing. I picked out the car that I wanted and was able to use their hold program. Terry the sales associate was very helpful. I ended up bringing my mother so that she could get herself a new car. Thanks DriveTime for all of your help.

Went In to buy cars. People very help to me and my family. Their help out right way. Sale Jose ** was very good talk. Very thing out show car that fix me and my family just right. Yes tell everyone to her good customer service from everyone who works there. Thank you so much for everything.

I was persuaded to buy a car I did not want. I hate I trusted DriveTime and the Chesapeake Virginia DriveTime staff. The noise and sound coming from the car is driving me insane and I feel taken advantage of. The car has been to repair shop a few times within first two weeks. I told the young sales person what I needed in a car and I didn't get that. Frustrated.

Very friendly personnel at Boardman, Ohio store. Helped explain everything to me and picked a vehicle that was good for me. All in all a very good experience. I would definitely recommend DriveTime to anyone looking to purchase a vehicle.

Evyan ** and Douglas ** provided excellent customer service during my car purchase. I will recommend DriveTime to anyone in need of a vehicle. The experience of buying a car was a very pleasant one with DriveTime. Thank you.

Sales was very helpful and knowledgeable about the cars and trucks I looked at. She gave me the rundown on every vehicle I looked at. She gave me recommendations and suggestions that was very helpful. So far my minivan runs great. The battery went down but management took care of me right away.

Very pleasant sales staff... Great experience. Landan, Josh and Jeff were wonderful. I woke up Tuesday Nov. 29th, 2016, and I actually had given up hope until I visited DriveTime... Had a wonderful experience!!! I will definitely recommend DriveTime to all of my family and friends.

Good service, knowledgeable. Knew what they were talking about. Gave me plenty of options. Just an overall good experience. I would definitely go back. I truly love my car! They even stayed two hours past closing time to make sure I was ok with my choice.

Very satisfied, because at the time I had no vehicle and my credit score was low, but I was approved and I have the ride that I wanted, after going to others dealers and, getting turn down for my credit score. So I truly appreciate it.

My experience with DriveTime was extremely positive. Benjamin was patient, knowledgeable, helpful and professional. The selection was adequate, the approval process was simple and fast and the overall experience was good. I would definitely recommend DriveTime to others who are in the market for a vehicle and don't want to deal with aggressive sales tactics or pushy salespeople.

Everyone I came in contact with at DriveTime was very helpful and friendly. Any questions my husband and I had they were answered and explained. When I couldn't decide on a vehicle their easy layaway plan allowed me to change to another vehicle easily. I didn't feel pressured into a certain car. They gave me a list of available cars in the downpayment range I wanted to stay in. I'm very thankful for the experience and to be back on the road again.

We had a great experience with Ron and Eric. Would recommend to friend and definitely sending our kids there for their cars. They got us in and out of there quickly and were willing to get us cars from other locations if the one we selected was not what we wanted.

I just want to say thank you from the bottom of my heart. The staff at DriveTime was wonderful. I couldn't ask for better service. Thank you Lortlitza for all of your help and the young man that help also and let's not forget Nona. You guys are the best. I would definitely recommend everyone about DriveTime. It's a pleasure to be a part of this family. May God bless all of you for all your hard work and making this such a pleasant experience. I can't say thank you enough and yes I love my new car. Have a bless day guys. Keep up the good work.

Our salesman was Andy ** and he was AWESOME! My wife and I are struggling with bad credit, trying to get it cleaned up, and Andy got us into a VERY nice 2009 GMC Acadia and we love it. Low down payments and reasonable enough payments. Because come on let's be real, having credit problems is always going to yield higher payments but they do a good job of making it manageable. Scott was also a pleasure to work with. I'm glad we talked with Andy and he did a nice job finding us a beautiful vehicle. Thanks for all your help Andy!

Wearle was a very good salesperson and worked with us for hours. No pressure. Was nice and cordial. I recommend that he be voted as one of your top salespeople. The people in the office Lamont and Rueben worked with us also.

I went to Lewisville location Drivetime and the rep Hujego was working with me on my account. I informed him that I will be there in December. I was saving up but I came ahead of time. When I was there he told me previously my application wasn't in the system and I would have to do the application again. OK that's fine but when I get there “Oh your information is still in our system.” "But you said it wasn't long story short." He said I was approve for the same amount I bring paycheck stubs and my checks have been even more so he went and talk to Sarah. She came greeted us “Oh are you going to buy a vehicle this time." Lol. We laughed but she say "OK. It's a certain amount down." but when we came previously it was less and this is when we didn't have money but once we did the down payment went up. I asked Huego about the sudden changes and remind you this is after him and her had a conversation in the back.

I had a great experience with our Knoxville DriveTime team. I was treated with patience and kindness. The sales representative went out of his way to provide a most courteous buying experience. I was able to get the vehicle I wanted and I will recommend DriveTime to my family and friends. Thanks for everything.

Before you read this, I would like to say that this is not directed to Laura. She was very polite. I've had my 2008 Nissan Altima since May 2016, & every month since then something has went wrong with this vehicle, (from AC Compressor being destroyed, bad power steering belt, bad idler pulley, faulty break switch...Stuff happening in TRAFFIC) & honestly I am starting to fear for my safety when I drive this car. Something is always happening & I am becoming more & more frustrated with DriveTime. The only thing that Aeverex could have taken care of was the AC Compressor because that did not interfere with my driving. Everything else has happened while I was in traffic & I had to get it towed & repaired & had to pay out of pocket every time. I started to feel like I've been hustled & can't get out of the hustle, then when I started to see all the negative reviews about DriveTime it's starting to make my feelings stronger.

It's not my fault I got into a car accident because of it I'm unable to work. 2 insurances covered the totaled vehicle. I should get the car that I want as a replacement without $500 down payment. I like the car that I got if you will refund my $500 I would be happy and satisfied. Salesman are great, they are all nice and assisted me until I got my car. Thank you!

Great staff! Very accommodating and addressed all of my needs and concerns. Jeffrey ** remembered EVERY detail about our conversations on all 3 of my visits and made sure that I was a satisfied customer. Hopefully I won't be in a predicament as I'm currently in but if so I'll be back.

Ryan with customer relations has the worst attitude I have ever encountered and he needs to be dealt with on his attitude. I have been dealing with Ryan for 4 weeks now and every time I talk to him his attitude is bad. He does not know how to speak with a customer. I shouldn't have to blow my top with Ryan to get him to understand where I'm coming from. He does not care and that's not good customer service skills. Also I would love to speak with someone over customer relations to get this situated so I can get my car back. I've got nothing but the run around before the holiday and after the holidays. This is not fair. I will never ever referral any friends or family or people to DriveTime. Nothing has been solved.

I found that my salesman had an excellent, professional personality. He knew what he his job and he took the time to make sure I understood the entire program. He even called me back several times to make sure that I was happy with my purchase. I really appreciate it. The best part of my experience is being able to pay every two weeks, this puts less stress on my budget.

Excellent. They call to follow up. I purchased my car on Saturday. Monday morning dealership call to see if we needed anything, did we have any questions. They said if we have any questions later please feel free to call. Excellent, excellent customer service. DriveTime rocks.

We never expected to be in a credit crisis, but the people at DriveTime in Bedford never treated us like we were any different from someone with fantastic credit. Their customer service was something all dealerships should follow and implement. The cars on the lot were newer and clean; they washed and gassed up the car before I left as well. Great experience.

My experience at the wendover drive time location was great. I love my new car and my salesperson Whitney was very helpful. Everyone was really nice and respectful and my vehicle is in very good condition. The managers as well as Whitney were very knowledgeable about the vehicle and all of drive times policies.

Everything was easy and less of a headache. I told some friends and co workers to go up there to get a car. The only thing was that I don't have my access pin for my MotionGPS but the service at the lot was great.

My experience at DriveTime in Conway SC was great. My salesperson Ayren ** took care of my car needs in a professional manner. She was very pleasant and hospitable. I'm happy that I choose DriveTime to get me in a car that fit my needs.

I'm a 1st time buyer and sale agent named Courtney was perfect while dealing with me. The environment was very positive and uplifting. They really can get you into a car even with horrible credit. Recommended to purchase every vehicle from them!

We had the best sales agent Jannette. We were looking for certain features that were a must have. She let us take our time which was almost 3 months. She never tried to sell us something we didn't want or drop us. She would call with updates that she was still looking for us. We are thankful we had her to help us.

When I first walked in, everyone looked up and spoke. The environment was friendly. Brandon is an amazing guy. Not only was he nice but his sense of humor is great. He got me in the car I wanted. I didn't have to wait for all of these unnecessary hours. Thank you!

Everyone was professional and helped me a lot. I have told people how great the service was and if they need a car DriveTime will help them. So I'm pleased with the way I was treated. Joey at the colonial location was great. He was the one I spoke to on the phone and helped me all the way.

I spent most my afternoon at the Riverside CA location to purchase my first vehicle. Unneeded a co buyer. My stepfather didn't hesitate to help. Mark and Jeffery were great and very patient. Joshua sent over all our paperwork and signing. Everyone was nice and very knowledgeable over the products and fees and everything. Thank you very much!

Went in with a truck in mind. After searching area vehicles I purchased a 2008 Trailblazer. Absolutely love the vehicle. All staff members at the Boardman location were excellent and professional. Will recommend to friends. I believe their names were Ramon, Adam and Jaison.

All the staff was great. They made sure you were cared for and gave you great options for your budget. The process was very easy and I pleased with their services and the car I got. I will send a friend or family bc of the great service I received and I will be going back.

My experience with DriveTime was very positive, although the van we originally wanted wasn't in the condition to guarantee us a reliable vehicle. Our friendly sales agent, Lestainia, found us a vehicle that was safe and efficient for our family. Our sales agent Lestainia worked diligently to get us in the right vehicle for the right price. She stayed after hours to ensure our paperwork, was properly complete and we went home with a vehicle. Working with her made the process truly enjoyable and we appreciate her superior customer service.

The guys that assisted me were kind and patient!!! Very professional!! If I had to purchase a vehicle all over again, this would be my first stop! The people and the atmosphere was great! The process was fast and hassle free. Keep up the excellent work!

I would recommend any and everyone to stop by DriveTime and get them a vehicle. My experience was just as the ad states - painless and punctual. My sales advisor Matthew ** was the greatest. The environment inside the dealership was very inviting and welcoming.

Liked Ms. ** & Gavin a lot. Very kind and professional. Would like to see better communication between dealerships. We ended up spending way too long for what should have been a simple transaction. Should have gotten more for trade.

I'm not sure why this place has such bad reviews. The only thing I can think of is these people went here before the new staff was here! I got a 2014 Ford Fusion with ONLY $600 down!!! I do NOT have great credit. I was so shocked, and was skeptical too until I drove home with MY BABY! As soon as I walked into this location, I was greeted promptly and kindly WITHOUT that pesky pressure feeling most sales people give off. They have the most amazing sales team.

SCAM, SCAM, SCAM. Put $2,500 cash down for a 2008 Mazda Tribute with ~99,000 miles. After paying $9,000 of on-time, never late payments for 2 years I still owe over $12,000. My credit score has gone up a few points, sure, but at what cost? I could have paid off my $5,000 I had in debt by now and had a higher credit score. That is $25,000 on a car that is now worth $3,000 at most. This kind of business should be illegal, but I did sign the paperwork, so I suppose I'll just let them suck me dry.

The guys at Williamstown New Jersey Drivetime were very accommodating. Kept my selection within my budget and explained Drivetime policies and guidelines in full detail. Made me comfortable with my choice. I would recommend Drivetime to anyone looking to purchasing a car in the near future.

The Team on North Tryon was great. I would recommend a friend. They were professional, kind and courteous. They were considerate and handled situation privately which helped me gain confidence. Based on mistakes made with my credit in the past coming to DriveTime was a great choice. Thanks Brandon & Brea.

I was very impressed at how detailed this dealership was in handling my transaction. Both salesperson and financial manager were excellent and I would highly recommend my family and friends to visit DriveTime. I am pleased with the vehicle I purchased and the warranty and gap insurance. I am happy that my payments will be directly taken out so I will never be late in a payment, hence improving my credit rating.

Very satisfied with the customer service and quality of the service that was given. The saleswoman and financial advisor was very helpful plus was very thorough throughout everything that was needed to know upon buying a new vehicle. I was very please and would recommend to a friend or family member.

The car I was sold supposed to be "gently used". I've had it for a little over a year now and have had nothing but trouble with it. The front end of the frame came loose in the first week and was revealed to be held together by nothing but putty glue. I've spent over $5000 just in repairs on it. From the battery dying after 2 months, A/C repair, and oil leaks and patches. Bottom line: DriveTime sold me a lemon and it is in no way worth the $150.43 I pay every TWO WEEKS just to get to college every morning.

The staff were very helpful, knowledgeable and friendly. They made my car buying experience great. I loved the attention to detail and I would definitely recommend DriveTime to anyone! Corey and Shannon were very thorough and went above and beyond to help my husband and I.

Pleasant experience from beginning to end. I really wanted the 2015 Chrysler 200 but I didn't have enough for the down-payment but instead I drove with a 2014 Chrysler 200 and I'm happier that I got the 14 instead of the 15.

The experience were fine. My only issue is that I noticed after I left, my gas gauge were a little to the left of empty. My Salesman, Brian ** were helpful and told me that I should have a half tank of Gas. Not true! He should have checked this prior to my departure. I was nearly on empty. This dealership owes me about $15 of gas to bring it to half tank, as promised. My original Salesperson is Special **. For future reference, new customers should be entitled to a full tank of gas.

Awesome experience with Darerrel, great salesman!! I would recommend DriveTime to all my friends! My new car drives and looks great. I got just what I wanted! DriveTime is the best place to purchase your first or simi car for you or one of your family members!!

Until now, I was completely happy with this organization but I guess it was because I never needed assistance in the past, and had never dealt with their customer service department before... if that's what you want to call it. I've had my account since February of 2016 and have always paid on time. However, in the last few months I have been forced to take on an unexpected expense to care for my 90 year old mother which has placed me in a bind. I called customer service yesterday and simply asked for THIS MONTH'S (Just one month) payments to be placed at the end of my contract like most auto finance companies offer and was told no... and VERY rudely by someone I could barely understand. Because of the person's attitude and the fact that I couldn't understand her, I hung and decided to call back in the hopes of getting someone that I could understand.

To be fair I appreciate that the company was able to get me into a vehicle, however the methods used backed me into a corner and in the end I had no choice but to purchase. A certain payment and number of payments was discussed on the phone with the sales manager; that agreement was not kept and I was pretty much called a liar by the sales manager. After much discussion and haggling I walked away with a vehicle that was already priced well over book value and a payment term that was 15 months longer than what was agreed upon ahead of time. The tactics that was used by DriveTime to achieve the sale of the vehicle were predatory to say the least. I had a really good down payment and I met my end of the deal. The only thing done to make it right was a business card with a free tank of gas written on it and a few points knocked off the interest rate.

The process was easy and not time consuming at all once I got everything I need. I really appreciate Branden help, he was patient with me and took good care of me and my kids. Thanks Drivetime. I love my new truck, can't wait to get my referral out.

I was really excited to purchase a car from DriveTime. I mean because seeing the excellent reviews. I felt good about my purchase. Well let me tell you I just received my tags and the inspection sticker is about to expire so I need to go thru inspection and my engine light came on already! I take it to find out why they said my Cadillac conv is bad and asked me why would they sell you a car like that, that's something dangerous and should have been checked. It is so embarrassing. I'm tell people to go purchase a car from here and bragging and I'm going to have a red rejection sticker on my new car. Plus I put 4300 down. It's no way I'm putting a 1.00 more. I'm so hurt and upset.

I really enjoyed the customer service that Charles ** displayed. He answered all of my questions. Even broke everything down to me so that I fully understood. Friendly service. I would definitely recommend others to go to DriveTime. I love.

I decided to make a trip from NC to see if I could get help! Derrell did an amazing job waiting for me due to traffic and then helping me get the car I wanted when I was there. Thank you so much for helping me! I wouldn't go anywhere else!

Daniel and the whole team at DriveTime on Brookpark Rd was absolutely wonderful to my mother and myself! I never felt so sure about purchasing a vehicle and had multiple options to choose from. I will definitely recommend DriveTime and Daniel to anyone I know or hear talking about purchasing a vehicle.

Purchased a vehicle on November 21, 2016, reluctantly as when I originally contacted the Montclaire dealership they told me that they had a specific vehicle that I was interested in at their location. When I arrived I was told that the vehicle was not on hand. However I was told that there was several other vehicles choose from and if they were any issues that I can switch it for one that for my needs better within 5 days, and that's when the nightmare starts.

I was very pleased with my overall experience with your company! My sales person LeSha was awesome!!! She was absolutely amazing and really helped me get the car I wanted! I would refer everyone to DriveTime in Highland, IN. They really care about their customers!!!

I have been paying my car payment on time for the past several years using auto-pay. Today, I found out that this company took a payment out of my account, AFTER my balance was paid in full!! I call "Bridgecrest" to let them know of the discrepancy, and instead of helping me with my problem, they came back at me like it was my fault. This wasn't just one person either. This was all 5 of the reps I talked to after being told to hold while being transferred, or call a different number. I don't ask for much, and it's not like I got a great deal on this vehicle.

I was window shopping for a new vehicle. DriveTime was a third dealership visited within a week. The other dealerships seemed kind of sneaky. DriveTime was very upfront with me within the first 30 minutes of talking to them and filling out that application. I was very satisfied with the level of transparency and customer service. I bought my car that same day at DriveTime. Highly recommend DriveTime to anyone looking for a quick on this deal.

Thank you PJ, you has such great communication skills and customer service. Keep up the good work! My experience walking into Drivetime meeting Oscar offered me this very SUV and Ms. ** was awesome as well. Purchase. Thank y'all so much!

I highly recommend the sales team at DriveTime Knoxville. Ryan ** was courteous and professional every step of the way. Will the general manager was friendly and helpful with my questions and concerns. With the exception of one pushy individual, my experience was great.

My experience at DriveTime was excellent. The entire process took less than two hours from start to finish including financing, a test drive and signing paperwork. I went in knowing exactly what I wanted having done my research beforehand. I came with all the necessary paperwork and down payment so no issues would arise. Being ready on part allowed a seamless transaction that was done in one evening after work. I am very happy with the car I purchased and the service I received.

My sales person Lori (at Sahara) was great. My experience was seamless. Got the car I wanted... after changing my initial selection. Sales manager Ian... with the click of a mouse... was able change my initial selection to an upgraded model. Very pleased with my sales experience. GREAT JOB LORI!!! AND THE DRIVETIME TEAM!!!

I purchased a 2011 Nissan Sentra October 18th 2016. On October 19th I called and reported the brakes are bad. It's been a month later and still no repairs. DriveTime service center ran a diagnostic and it showed a faulty transmission, bad brakes as well as a dry rot tire. They never fixed the issue, never even sent a request to silver rock to get the car approved for repair. I been going to DriveTime on Camelback in Phoenix, Arizona. I was told today November 18th to leave the premises in the faulty vehicle they refused to fix, as well as called police.

I had a wonderful experience at DriveTime. After being turned down and given bad advice I wasn't hopeful when I walked in. Boy was I wrong. Emeka was amazing and explained the process with me in terms I understood. I appreciate DriveTime and their staff. Everyone was nice, helpful and respectful... You guys Rock!!!

Good service. Fair price though interest rate is real high. But they can get you in a new car. Does as their commercial says you can buy the vehicle today. If you can meet their requirements. I would recommend this place to everyone that can't get financed thru a bank.

Coming in, I had no idea what exact car I wanted but luckily Joseph gave me the opportunity to test drive a car of my choosing and suddenly it became the one I wanted. After going over the Carfax and details, I was more aware of what good deal I received. You can go in nervous and leave happy with a nice set of wheels.

I had a wonderful experience and totally I satisfied. Todd ** and Quincy ** provided great service. The whole team on southwest freeway in Houston tx was friendly, great and provided professionalism. Thanks. I also plan on sending more customers to this dealership.

Mr. **??? 9301 Midlothian Turnpike, Richmond, VA 23235 on11/18/2016 went out of his way to provide the highest quality service. Taken in mind, having purchased more vehicles than I can recall salesman ** insured we were getting a "sound vehicle" that was to the best of his ability, to match the service himself would appreciate! Meeting our needs and budget, also to mention. Thanks.

After searching almost every dealer in Las Vegas, I gave up on finding the car I can afford, I was finally referred to DriveTime. I saved about 5K getting my car from them. Joseph assisted me and answered every question I had. I was in and out in about 1.5 hours. The team is amazing. Even with the few issues I had on my credit. They basically printed all options for me and I chose the most convenient one. I love my car and I would recommend them to anyone looking for a good dealer that won't rip you off. Thank you DriveTime. :)

Good service with exception of inventory at the original location was limited and had to drive to the opposite side of Houston to get the vehicle I was looking for. The whole experience should have taken about an hour and took me with travel time over four hours.

I have nothing but good things to say about DriveTime and the professional employees that work for this company. I had a vehicle from DriveTime that I purchased in Ohio. I wrecked my vehicle and totaled it in Louisiana when I hit a deer. I had the gap insurance and man did it pay off. I was able to get the vehicle I wanted with no money down and my payments a little lower. For those that cannot get financed anywhere else these guys can get it done!!

Selah was amazing! Friendly, helpful, and very curious from the moment we walked in until we left. We were skeptical as we never shopped at a DriveTime before, but she made it a very pleasant experience and I would highly recommended her!

My experience with the team at DriveTime was a great one. Ibarra and Mathew in particular really went out of their way to get me into a vehicle I wanted, not what they thought I should buy. I would recommend the dealership to others!

Our experience with DriveTime was a not extremely pleasant experience. The only hiccup was not having the knowledge to do the registration paperwork for the state of New York. It wound up costing us most of the day. Other than that the staff was very helpful in getting us in and out with a new car. Christine was very quick and professional in our application process and answering all of our questions throughout the purchase. I would definitely recommend this place to anyone looking to buy a new car. Looking forward to working with this company throughout the rest of our contract. Hopefully will do business again someday.

Kathy was great. She was a pleasure to have help me getting into the truck I want. Great customer service. The experience itself didn't take as long as I thought it would. Was willing to help me find a truck if I didn't find one that they had there.

I got approved for a 2013 Ford Taurus. With my credit being as bad as it was, they still were able to help me get financed. I have a reasonable car note and everyone who helped me was great! I was also able to set up each payments which is a plus for me. I like feeling secure knowing that they will receive the payment without me coming into the office.

Great time. They were the only ones who help me in this situation. Mark ** was very nice and helpful. He explained everything. My credit is less than fair, but in 2 hours I was driving my own car and I love it.

Had a great experience, everyone was friendly and helpful. The salesman was knowledgeable and gave me a number of options once I told him my requirements for my new vehicle. I'm a very satisfied customer and will be recommending DriveTime to everyone I know that's in the market for a new vehicle.

We had a total loss situation due to storm in NC. We were working under a tight rental schedule. They worked so hard getting us in the vehicle in a timely manner, it meant so much to me!! They were cordial and understanding. I feel they did all they could. Thank you so much!!

I had heard of DriveTime from a friend of mine. She purchased a car there and she said she didn't have any problems. What she didn't say was how fantastic the staff was. This was by far the best experience I have ever had buying a car.. and the fastest. Allen and Bryan were the best! I highly recommend DriveTime. You won't be disappointed.

You made the experience of getting a new to me car and rebuilding my credit pretty easy. I will be back for future vehicle purchasing and I will recommend to any person the same experience I had, credit challenged or not. Your staff is most helpful.

Had wonderful experience. Cathy, the sales representative was really helpful in choosing my new vehicle. I would recommend anybody that is interested in buying a new car. Another thing is they a have a good selection of used vehicles to choose from.

It was an overall helpful and joyful experience. I had a lot of help from Silvia in Aurora and thank the whole team for giving me my dream car. DriveTime members were both courteous and organized in the task of getting me a vehicle. Thorough, kind and speedy service.

I purchased my 2013 Ford Focus SE from a local Drivetime location. When the deal was taking place the sales manager assured me that there was no active recalls on my car. I've had the car for six month now and the transmission is having serious problems. After doing some research, I found that there was a recall issued in October of 2013 for the transmission control module. When I contacted Drivetime's customer service office about the problem they told me that it's a manufacturer issue and that I should contact Ford about it. I contacted Ford and I'm having the problem resolved with them.

My experience, how should I put it, interesting. The amount I applied for online and was approved for, they honored it. I was a bit surprised, didn't think they would keep their word. However, didn't like the fact they let me pull off with a defective battery. I thought they could've replaced my battery before I pulled off and not make me use the 30 day warranty, which proved valuable, on my own time. But overall I like my car but not what I have to pay back.

I would have to say my experience at DriveTime was a great one. I really appreciate Eric, Remy, and also Reginald. With the help of those three guys I was able to get in and get out, and in a car that I enjoy. I appreciate their time, their willingness to help and also work with me, and I am a satisfied customer.

Max and Connor went above and beyond for us and got us in a car we love! They were understanding, honest and made sure we understood and were comfortable with everything every step of the way. Very friendly and easy going sales team, never felt pressured in any way and will be back. Thank you so much and I hope you enjoyed the apple pie, you guys are awesome!!!

While my overall experience purchasing a vehicle was wonderful and the sales and finance department. I almost returned the vehicle. It was late last night when I picked it up. This morning I was very upset to see how dirty the interior was. I had said something twice about it prior. They had 3 days to clean it but didn't. I went back today and they are going to have a detailer clean it Monday. That's fine but this should have never been a issue.

Michael ** was my sales associate. He was relentless about getting me into the store and I finally, called him back and quickly realized he was going to make this an easy process. His focus on simplifying the process and keeping customer services at the forefront was impressive.

I can't even think where to start. Everybody there from was so professional and due to my current situation they helped me so much. Really these guys are wonder works and helped me out so much. I would recommend them to everyone.

I'm so thankful for Danica, Brandon & Robert! I felt embarrassed and ashamed and more just because of my personal financial situation & it was so nice to have people WANT to help! Never once did I feel uncomfortable or anything. I'm so thankful to be in such a nice car & comfortable financially with payments!! THANK YOU!

It was a great experience. I was in an accident shortly after purchasing a previous vehicle. Thank God I had Gap Coverage. Everyone was very helpful from the home office to the local dealership with assisting me with a new vehicle within days, with absolutely no hassle. I have already recommended DriveTime to two others looking for vehicles.

My experience at DriveTime was great. The staff was very welcoming and they treated me as if I was family. They also work with my budget by narrowing down vehicles by price. It really helped. I would like to thank Shannon and Andrea for their help and expertise.

Overall my experience was lovely, very nice employee. Kiovani ** took his time explaining everything with me to make sure I understood and most definitely recommend DriveTime. You guys rock. I'm so in love with my new car Nissan Sentra...

All staff was wonderful, best treatment of buying a car, no pressure and it was easy and staff Joseph, sales person was great. Walked lot. Nobody rushed out. Showed us car facts and history. Explained all information and deposit, love my vehicle and would buy from them again.

DriveTime on Covington pike was great. They had awesome people willing to help and an even better attitude. The selection could have been better and maybe a little less nitpicky about how some of the documents I provided looked but all in all I give them two thumbs up!

Was the best experience EVER. HUGO & ROCKY ARE Top Of the line. A- One. 5 Stars. It was like your honeymoon, Lol... having your First Child, or that your child has FINALLY left the house for Good. Now you can finally have your man cave. Many thanks. Will buy again. Will send friends to them.

My experience at Drivetime was great. All the staff there at the Camp Wisdom location in Dallas are nice. I was greeted as I walked in and I also told them what I was looking for and they had what I wanted. This is my 3rd vehicle with Drivetime. I have never had any problems with my other 2 vehicles and this is why I keep coming back. Thank you guys very much.

Your consumer service representative was very helpful, polite, broke everything down to us. I would recommend others to DriveTime. Never had things broke down in full detail to me before. Everyone was friendly and helpful. Continue all the good work. May your company continue to grow.

Steve was very professional and helpful. He explained everything thoroughly and was very patient. I would recommend family and friends. Everyone was very helpful and considerate. I am very happy and pleased with my purchase and excited. Steve was awesome!

The salesman was very helpful and made me feel like he was really working hard to find me the type of vehicle that I was looking for and he was informed on the vehicle that I chose. It was a great day for me and my family and know that I was very happy with the outcome and service. I have nothing but positive and happy things to say about my experience with this dealership!

Had a great experience at DriveTime! They had a decent selection of cars at the West Palm Beach, FL location and Juan ** and was able to have me in the vehicle I wanted easily. I am very happy with my new car.

I am very unhappy. I have a car I don't want. I am afraid I can't make the payments. I asked to have the car cleaned. It wasn't. I asked to have gas in the car. I didn't get it. The tire sensor light came on as I drove home. I was stuck in the middle of nowhere for 1 1/2 hours waiting for the DT mechanic to come and help me. I drove the car back to DT today to have the problem fixed. I was told I had to return again because they didn't have the part. I threw a tantrum and then they fixed it. Then I threw another fit to get gas . I got it. I spent 10 hrs on securing this car. My blood pressure is sky high. I'm worried about meeting the contract. All I wanted was a blue car with a power driver's seat no more than $290/mo. What I have is a gray car with a power seat, at $366/mo. By the way they also made me feel like a stupid woman. Any man treated the way I was wouldn't have had a fit, he would very likely have thrown a punch.

This was a great experience. Martin **'s service was a only exceeded by Howard. I highly recommend the Newport News DriveTime and would do business with them again. They had to go out of town to get the vehicle I needed, and they did it gladly. The five-day return policy is a solid offering.

I can't say enough good things about this place and their team. Wonderful, helpful, kind, respectful. I could go on and on. If you are looking for a vehicle I highly recommend visiting this team of people. They will get you what you need. Top notch A+.

Chris was very friendly and has awesome customer service. My experience was great. Everyone was professional and had awesome customer. It was a nice clean environment. The music selection they had playing was good as well. I was entertained while awaiting.

Christi is a phenomenal sales rep and congrats on her new promotion. I can clearly see why she is on her way up the management ladder. I came in and she greeted me with a smile and welcoming attitude. She was also very knowledgeable of the vehicles and the sales experience. Also hats off to Murl who is training and coaching a very bright salesperson. If you wanna get rolling... just come out and ask to see Christi, the blossoming flower of DriveTime Pgh. There's not enough stars ⭐️ to rate this duo!

Purchased a vehicle from a Drivetime location 45 min away because the one closer to my house had customer service issues. While test driving, car was fantastic. Upon inspection we discovered that the radiator had a leak so drove home without the vehicle while they replaced the radiator. Went back next day before closing and did not test drive it again (wasn't asked if I wanted to) and signed for the car. As I was driving home I heard a noise that sounded like stuff under the hood was clanging. Immediately called pepboys the next day and made an appt for them to service it. Pepboys had my vehicle for a total of 4 of the 5 days. I had to return the vehicle so I couldn't even return it. Once they fixed one issue, we found another and another and another etc.

Working with the DriveTime staff was a pleasant experience and I recommend it to anyone looking for a second chance. I picked the car I wanted and they did the rest of the work. My wife and I were able to drive home with our new ride the same day. Thanks DriveTime!

Merwan was amazing! He took time with my situation and nailed it! He's completely awesome. Chris & all the other gentlemen in the office are all very friendly and efficient. A WONDERFUL staff! Even though it took time to get everything done with 3 other customers, every last employee had a smile on their faces and was happy to help. Great job gentleman!

James and Matt were an absolute joy to work with! James pulled no punches, was matter of fact, and didn't beat us around the bush! Was an AWESOME experience, and will most definitely refer anyone one I know to DriveTime! Job well done guys!

From the beginning until the end, my experience at DriveTime was positive and pleasant. I will be referring others to Ashton as he was a great salesperson. His familiarity, experience, and knowledge made me comfortable about my decision. The entire DriveTime team made sure I had the best deal.

Car purchase - I would like to give our excellent experience at DriveTime yesterday to Joia **. She was awesome. Also, Jason ** provided us with excellent customer service and had a smile the whole time we were there. I have never felt so comfortable. Thank you all for being so kind.

The Chattanooga DriveTime dealership rocks. BEST PLACE IN THE WORLD TO BUY A CAR. See Kirk or Linsey. They will hook you up right. Had my granddaughter with me and they did everything they could not only to make our car buying experience awesome but to make sure she was happy as well.

We were in the Waukegan, IL location. We spent a great deal of our day there, staff was nice and friendly. Our issue is with the car itself, the purchase was made Nov 12th, 2016 the car is for our daughter. However, she only got to drive the car home, we live in Milwaukee, WI. As of last night the check engine light came on, and as of today Nov 13, 2016 the car WILL NOT START AT ALL!!! My daughter is heartbroken because she loves the car, and she's back to square one, no way to work etc... This is a big issue! And I hope this problem is solved!!!

If you are looking for someone who will give you a second chance. This is the place for you. You will hear yes, in regards to your car application, and get a good running car. Therefore, allowing you to build and repair your credit. All payments are reported to the three credit agencies. I am very grateful for being able to buy a car. When I was in need.

I am livid! I haven't even had my vehicle 24 hrs and it won't start. Seeing that it's Sunday there's nothing that can be done. They won't get a payment from me until it's fixed. Better yet I need a different car!

This was probably one of the best experiences I've ever had at a car dealership. I know this is a buy here pay here kind of place and they do try to disguise this but you don't know it by how professional they treat you. Noah ** was the best.

Very helpful with the vehicle that I purchased, Jason ** is awesome! He was very helpful and made sure we were taken care of. Thanks again! Everything went perfect and we didn't get the runaround! Awesome awesome awesome!!!

The overall experience was the worse. I knew what kind of car I wanted and so I went there to purchase it! The interest rate was so high it's ridiculous! When I purchased the car, everyday there was something wrong...some light was on, on the dashboard...the headlight bulb had a shortage in it, underneath the car was so rusty, they had whoever that inspected the car to weld it to keep it from making noise. An IS 250 should not sound like a motorcycle! Aeverex the warranty company should was called every week (at least twice a week) for something that needed to be repaired.

I went into Drivetime a month ago and wasn't ready to get a car. I was only going to find out information about how to get a car. My advisor Charles was great. He broke down the numbers and gave me a clear picture of what I would be looking at. I left that with a goal in mind. He called me 2 days later just to just in and to see if I had any more questions he could help with. 3 weeks later I went back. Charles wasn't in but I was helped by another advisor Racheal. She was awesome as well. Both of them totally wanted me to get in to a car that I loved. And they did just that. I GOT A CAR I LOVE!!!

I had a great experience and it was the best experience I have had when purchasing a car. My salesman was Dennis ** on Noland Road. He was awesome. He was very patient, he made sure I received the car I wanted, he made sure there wasn't any issues I had with it, he made sure if there were any issue they were handle at a timely manner. He made my process very smooth and I would recommend DriveTime to my friends and family.

It was the best experience I have ever had at a car dealership. What they advertise is true. I would recommend DriveTime to anyone. There really is a car dealership out there that treats you like a person. I honestly kept waiting in something bad to happen, but it never did. The only problem I saw was the selection for the type of van I was looking for was very low. Actually there was only one. You do need a bigger car lot. Thank you so much for making me feel like a person.

The dealership went out of their way to get me the vehicle I wanted. Very helpful group. Car was very clean and in great condition. The manager sent a salesman over 2 hours away to pick up the car I wanted. Very nice and professional.

The car was supposed to have hands free operation for phone. It does not. When I tried to get help from DriveTime about this I was told the decision was not to help with me. I am a furious customer, 2nd time using DriveTime, I won't do it again.

When I bought my car the staff was great! Then everything went downhill from there. I paid on time for 6 months. When I tried to purchase a house, my credit was pulled and I was told I was in serious default on my car loan. I was told my car loan was opened on my credit but that I had not paid any of my payments. I contacted the credit department and I was assured it would be fixed. After the 3rd time, I gave up. The past couple of years I have struggled to make my payments, but I have made them and I was not offered any help.

Very helpful in helping me choose a vehicle. Never advise anyone to go purchase a vehicle on Election Day but I did choose the right vehicle. Did not like the results of the election but chose the right vehicle. Hopefully within these 4 years I have to deal with the worst president in the world I hope to have the van paid off.

They were great with me and my family, worked hard on my behalf to get me into a car. My daughter is in the hospital had difficult surgery, my parents had to bring us to Denver cause my car died the day before surgery. I'm blessed they could help me out in my hardships and get me into a reliable car so I can bring my daughter back for all the appointments following this surgery. Thank you so much.

They were very helpful and very nice. Love DriveTime. Ayron was the bomb. Would tell friends about DriveTime and my car. Love it. Everything I wanted and more and love all the coverage they have on my car.

I first leased my vehicle with Drivetime. Had a great experience. I had no issues with them at all. They were friendly and very helpful. As soon as their financial team switched over to Bridgecrest I have had nothing but trouble with them. When they first switched over, I was alerted that I had a late payment, I wonder how could this happen since I was on automatic payments. When I contacted them they informed me it was my responsibility to set up an online account again to get payments take out. Why wouldn't existing customers accounts be transferred over? Then when I did this, every Tuesday after a payment was taken out of my bank account, I would receive a call that Bridgecrest never received my payment. When clearly I could see that the money was taken out of my account.

Drivetime you guys were GREAT! Due to me having difficulty with other dealers DriveTime made it very confident, fast, very helpful, no rush, let me take my time with no hassle, and answered every question with no hesitations or run around. Also even match with when I did a trade-in. The guy who I had encounters with by the name of Molin was her friendly, understanding, and tremendous good customer service from A to Z no doubt. I would recommend him and DriveTime anytime. Once again thanks for the opportunity with my new vehicle. God bless you guys greatly.

The time I walked in. My wife and I got greeted and treated with respect. And the process was easy. I wish for more car selections but I am pleased with my vehicle. No hassle with the salesman or management. Explained the contract perfect. I didn't like the first vehicle I chose and was able to go back and switch it for another one.

Nicole at the Union City DriveTime was great. She was attentive, helpful, and had all the info I need with a polite smile. I'm very happy with my new car. Love all the coverage they provide and how they explain everything very patiently. When I'm ready to get another car I know to go to DriveTime.

Excellent experience. Shopping was easy. Approval was painless. Candace ** was a pleasure to work with. Tarek ** was expert with the contract explanations. The only issue is that the owner's manual is for the wrong make and model. I've emailed Candace. Just waiting for a response.

The whole experience was great from beginning to end. My situation is a little complicated but I appreciate the time and effort from Chris ** at your Midlothian location. I would definitely recommend someone with challenges with their credit to come to DriveTime.

I am more than pleased with my visit at DriveTime. My salesperson was Rachel and she absolutely did everything in her power to make it a successful experience. Kevin the GM was also involved with my car selection, as if he knew my style. Robert was the "closer". He explained everything from beginning to end and had me to sign on the dotted line. I appreciate everyone that was involved. I had a great experience and I love my new car.

It was definitely a wonderful experience. Being deaf they made sure I understood my options and the process in how it works. They made me feel very comfortable and I am satisfied with my choice! Able to see and spend time with my family out of state. Thank you drivetime.

Made the purchase process fast and simple. The salesman was very knowledgeable and we appreciate his recommendations as well as concerns about what vehicle was suited more to our needs. The contract process was clear and concise. Feel like part of the family.

Most easiest experience I've had buying a car. I will for sure be a repeat customer. I had just had a bad experience with a Ford Dealership where I was sent out the door with a 2014 Taurus. But a month later was told I needed a cosigner or I would have to bring the car back. DriveTime came to the rescue. Thank You.

Everyone I worked with did and is doing the best job. They were a serious team of individuals that completely understand the process it takes and the time one needs with buying a car. I'm proud of the purchase I've made and the insurance I have been given the opportunity to keep my investment secure. Jaun Thank you and the management team. I'm so happy and proud to be a customer of DriveTime West Palm Beach.

I'm very pleased with the service I got and I'm very pleased with the car I have purchased. It's in very good shape and I like the low miles that came on it. I'm very, very, very happy with my purchase. Thank you for helping me out.

I test drove the vehicle, I wasn't really happy with the car. The only reason I chose the car is because I only had two options between two SUVs. I drove it for two days and it was shaking and now the tire pressure light is on. My question to you guys is, why are y'all selling cars with problems already before the 5 days is up??? I'm not happy!

I was very pleased with the professional courtesy of Detroy. Detroy helped me every step of the way and I am grateful that I had the pleasure to go through him and drivetime to finance my vehicle. Thank you all very much.

My wife and I could not get approved for a car through local car lots. We were very discouraged and needed to build credit. Drivetime approved us with no problem and a great down payment price and payments we could afford! We ended up with a 2014 SUV that is more than we thought we could get. We are loving it and looking forward to building something credit for our future! And every single person we dealt with was wonderful and very accommodating. They even went to a different location to pick up a car for us! Thank you to Stephen ** and the general manager of the Miamisburg location for being so great!

My sales associate Ms. Connie was great. Each and every time I saw her she had a smile on her face. Also the office Manager Mitch I believe that's his name. Those 2 make you feel so welcomed and they are very patient. I would definitely recommend some friends.

The staff was great. I have been recommending them to everybody. Such a wonderful experience and Brandon is the best. He got me in the car I wanted and I love my new car!!! Thanks Brandon and staff and Derrick called me everyday to see when I was coming and am glad I did come. Best car spot in USA. I LOVE DRIVETIME.

Went there for an appt at 345 but showed up around 2 pm. Lee ** came out and assistance us thru the entire process. She was very patient and had a great personality. I would refer anyone to DriveTime and to speak with Lee.

Jasper was very good sales person along with Chris ** the manager. Every info about everything made the process very easy and smooth and understandable. Made me feel very relaxed and comfortable. Would recommend friends and co-workers and family.

I thought with my credit I couldn't buy a car but DriveTime sure proved me wrong. I got the car I wanted & the process was painless. They are the driving experts & I'm very happy with their professionalism.

Everyone was friendly and helpful. As a first time buyer I had lots of questions, which they happily answered. They were even very patient with my husband, who can be as difficult as a tired 2 year old at times. Awesome staff. I LOVE MY NEW CAR!

I was in serious need of a car and due to credit issues, this was the only dealership willing to help and that was good of them. But the car they sold me was A PIECE OF JUNK!!! I purchased my 2011 Chevy Impala in May of 2015 and I've had nothing but transmission problems every since. As of today this makes my 4th time having to put my car in the shop for the same problem. I've left several comments on their website and haven't gotten any type of response.

Nathan ** and Robert ** were awesome at their job. The process was transparent and I loved the experience that I had. The fact that Gap insurance, 60 day down payments are just extra incentives and the low down payment is amazing.

Got me what I needed and wanted. They were very kind and worked everything out in my favor and I'm already referring others!!! Thank you DriveTime for getting me what I needed!!! Thank Timothy, Jordon, & Micah for your help!!! It meant a lot to me and please don't leave without gap ins.

Overall I had a good experience. The people were very nice, explained everything thoroughly. The place was clean. Like the fact the manager and I sat in the car and did a checklist, once the car was purchased.

I had one of the most enjoyable time than I can remember in purchasing a vehicle. I did not feel pressured into buying any vehicle! My sales person, Barnes ** was fantastic. He assured that you were pleased in his absence. Tyrone and the other representatives were very helpful!

Awesome, courteous and professional. Claudette and David were great in assisting. Gabriella kept us moving along with ease. THANK YOU ALL!!! I have become accustomed to the style of assistance and easy going of getting my auto needs met. Great job!!!

Even with the delay in delivery of the vehicle, Melissa kept me informed of status. I am happy with my purchase and experience with DriveTime. I took delivery of my new vehicle on 11/2. I would definitely tell friends to buy from DriveTime.

I loved the location over all. I had a long wait at first, but Kate helped me out. She was funny and listened great. She ensured I got a car that fit all of my needs. I am happy with my car overall. The only thing I believe I can say is I wish they would of schedule days me with someone who was on time.

My salesperson Lawrence was very nice and knowledgeable, helped me out a lot. Very nice atmosphere, everyone was helpful and made sure I wasn't missing anything. The manager Sean went over everything as well. I am very pleased with their services. They called me the next day to make sure my car was still running good. They were awesome.

Ryan at the Riverside location was very helpful with purchasing my first vehicle. After asking what I was after and reviewing my financial situation Ryan informed me that buying the vehicle I was seeking would be out of my price range and came up with several alternatives that I would be able to afford on my budget and ultimately showed me a vehicle which ended up being perfect for me.

My experience was awesome. Met with a kind young lady name Nicole **. She made my car buying experience so easy and quick, even though I have Challenging credit. I was in and out in less than a hour. GOOD JOB DRIVETIME!

Reggie was my salesperson. He was very knowledgeable and experienced... Reggie made sure he found the car I was looking and made sure I was satisfied with it. He was personable and that shows he cares about making his customer happy.

My experience was great. My salesman Joseph was very professional and extremely helpful. Ian who completed my paperwork was also great. Anyone that works in that office is awesome. You have a great team and should be awarded. Good Job Team!!!

Varshunda ** was a good customer service representative. She was very professional - made my car experience process very easy. I love the customer service and my new car. I would recommend anyone to go to DriveTime located at Winchester in Memphis, TN.

Brandon was amazing. After his help I will recommend Drivetime to all my friends and family. Brandon was so on point and got me everything I needed. He also gave us another gentleman CJ to help on the day he was off who was also very helpful.

I bought my original car from the location on Lindbergh and Lemay Ferry in St. Louis. Michael helped my with that vehicle. That car was recently hit by another driver and totaled. Michael called me in that same week to set up an appointment to look at some new vehicles. I came in this past Saturday; 10/29/2016, and was helped by Nezir. Not only did I look at some new cars I went home with one. Everyone there was extremely helpful and easy to work with. Kenny and Kelsi were also quite helpful in getting me in my new vehicle. I was only there about 2 hours and went home with a new car. Everyone was as helpful and pleasant as could be. No complaints.

It was a great and comfortable experience. My salesman Chris was friendly and did a great job getting what I wanted. There was no pressure and he made sure I got the car I wanted and needed so I would definitely tell you to go there.

We had been struggling to get financing but needed a new vehicle. We were not sure what to expect but Jarrod and Ryan were fantastic and upfront with everything, as well as being polite and informative. Really couldn't have asked for a better experience.

I was in a very large band and in desperate need of a vehicle. Not only did I find the vehicle that I wanted, but I was treated very professionally, and like I mattered. I love my car and would recommend DriveTime to anyone. I purchased my car at the Lewisville, TX location from Alan **, Alejandro, and Sara **. Could not be happier. Thank you so much for such a great experience.

Amber ** was awesome! She was very nice and made sure to show us all our options. We bought a car we normally wouldn't have looked at but after she gave us the rundown on it and after looking at other cars we bought that one. We couldn't be happier. Whenever I need another car, I'll be calling Amber.

I felt very welcome when I had enter. J.R. the associate who serve me help me with everything and answer all questions. Thanks very much. If I hear anyone who be looking for an car I would highly recommend DriveTime to start and finish their look.

Given all the dealerships I had been to, DriveTime was by far the easiest and the staff was great. I appreciate everything, the process was pretty simple and easy, and they went over everything regarding the car with me before I left.

I had searched the internet and been to other used car places, but my time at DriveTime was better than I expected. I drive the car I wanted and bought it and was on my way home in just a few hours. Great day! Great experience.

I had the worst experience. I bought a car on payment with them and after 2 years of paying them the car would start. I had a warranty on it and they wouldn't fix it so I called DriveTime to come pick the car up and took them 3 months to come and get it and after they got it 6 month later they said I owed them 25,455 for the car. I said I want to see some paperwork. Remind you this car was 2006 Volkswagen Passat brand new. They were 25 thousand still they won't send me what the car sold for.

Was a really pleased with the wonderful atmosphere and the friendly staff. I was so happy and excited that they took the time and got me into the vehicle I wanted. I will recommend this place to all my family and friends.

We had a wonderful experience with the people at the Chesapeake DriveTime. They were friendly, and very helpful when we had problems getting information from insurance company. They also understood when we had to go back to get title.

I would have given 5 stars, but the sales person I originally talked to on the 28th, never called me back and told me they close at 7pm. When I get to the dealership I find out they close at 9pm?? Apparently that person gets off at 7pm and didn't want to stay late even though I told him that I'm a guaranteed sale??? Makes no sense. I don't fault DriveTime because of one bad sales person because when I got there, I was greeted by the nicest salesperson. So I bought my 2012 Kia Rio and am very happy with my purchase. I recommend DriveTime. If you don't get a call back, ask for another salesperson.

Awesome customer service. Super helpful and understanding. Absolutely love the Fairfield lot... all of them are great!!! Highly recommend especially with no credit or bad credit... They have such a good variety of vehicles for different choices. I've got a good vehicle and others should have the same.

Christopher ** as well as the rest of the staff were great and very helpful. They made me feel very comfortable and made it a fun experience! I will be recommending everyone to go to DriveTime for their next vehicle!