DriveTime Reviews

I worked with Joseph on getting my dream car and the experience was very pleasurable. I was undecided on exactly what I wanted when I came but he was very patient. The process took a couple of hours but it was well worth it! I've been telling everyone about DriveTime in North Little Rock!

In 2013 I went to Drivetime to get a truck. The truck was okay. It fit my needs and I could afford the payments. It has been 4 years now and I've been late on one payment the whole time. I just reached Champ status which means I now owe less than 4,500 on my truck. This truck is a 2007 Chevy Colorado. The warning light has been on since day five but it's for a tire sensor so I've never been worried. There are small insignificant things wrong with the truck but I make it work and continue to not complain.

I drove two hours to look at a car after speaking with a rep at the Conway, SC location the week before. He informed me my down payment would not be higher than $500 after giving him all of mine and the co-signer's information. When I arrived David was not even there. He had taken the day off and another rep started to help me. While I was trying to explain to her what David had told me she informed me without even looking up my information that it is very doubtful my down payment would be lower than $500. I assure you I would have never driven 2 hours if I would have known this.

I bought a Dodge Grand Caravan in April 2017 from DriveTime. I don't have the best credit and I'm disabled and on disability. Of course I'm paying 19% interest. So I have very high payments for 43 months, but that's my fault for not having good credit. That's not why I'm unhappy. Since I am on a limited income and paying a high payment, I could not afford to get the extras (warranties, silver rock, extended plans, etc.). During my initial test drive, the seller (Amber) and I heard a kind of rattle sort of noise coming from the back by passenger back seat/sliding door in which she said was the floor of the stowaway seat, it was not down all the way!

I would like to thank the Laurens Rd DriveTime. The customer service was excellent all the way to the end. They ensure you get into a car that fits you and your budget. The staff are awesome, they are friendly and the car selection is great. Thank you DriveTime.

I went to the Independence, MO location and spoke with Phillip ** on or about July 20th, he was very professional from the start as well as courteous. I gave him the required documents to start my car buying experience. Phillip had already pulled my online quote of 1100 dollars. Everything was approved and I was asked to give what DriveTime calls a layaway hold payment, to take this car off the market. I emailed Mr. ** telling him I would be in with the remaining balance of my down payment on August 01, 2017 and he responded to this email stating that was fine.

My experience with purchasing a car on Friday went very smooth. Nick was very thorough and helped talked through all of my concerns and questions. He helped find a car that was perfect for my needs and I have to say I absolutely ADORE it!! I would definitely recommend DriveTime to a friend!

Zack is great. I have never dealt with a more professional sales person. Also DriveTime has a great and fast process. I would recommend to any one that is looking for a car good credit or bad great experience. Will definitely go back.

Sales was great but spent total of 6 hour waiting on paperwork. Car service was awful, The first Spark we purchased had a transmission issues. The car shut down, would not go over 5 mph, and the check engine light came on. When I told the driver they said, "Just drive it in." We made it to the dealer and traded it for another Spark. While this one is much better they did not fill up the gas tank or put air in the tires per the dash light, and I had to ask them to put antifreeze in the radiator.

Chandler Location - The sales and supporting staff were extraordinary. Car buying can be a hassle, but they made it efficient and fun. I highly recommend them. The sales team went out of their way to get us the car we wanted and make sure it was in perfect order before departing the lot.

My experience with John at Drive Time in Duluth was AMAZING!!!! This dealership has the best customer service ever! The manager, the front desk was all very pleasant! Thank you Drive Time for your hospitality, patience and making my experience so very pleasant! You guys are absolutely INCREDIBLE!

DriveTime is an amazing. They were able to get me in a car with no problem! Reyonce and David went above the top for me and I would recommend DriveTime to anyone. The whole staff is wonderful. I love my new car!

Our experience was great from start to finish. Would definitely recommend DriveTime to others. Andrew ** was our salesman and was awesome. James ** was great too. I love my new car and would do business with DriveTime again in the future.

We were very happy with our experience with Michelle **. She was awesome couldn't have asked for better. She made our experience well worth it. She went above and beyond to make sure we were happy and satisfied with everything.

Preston was very presentable, energetic, and quick in finding me a car and explaining everything to me so I could understand. When my first choice didn't come through, he found a car that he felt I would like and was a better fit for me and I love my new car! He also made a great impression on my dad as well. He made my very first car purchase quick, easy and fun.

Noah was very helpful with the purchase our new 2016 Nissan Altima. Our only wish was that it could have been done in bi-weekly payments as originally quoted instead of monthly. I would also liked to have been able to find out the date of the last oil change. The transaction was very easy and Noah was a pleasure to work with.

My salesman Mr. ** was awesome, when I say customer service this young man was on it, he provided me with so many options. Thanks DriveTime and Mr. **!!! He knew actually what I wanted for my money!!! Thanks Mr. ** for providing excellent service.

Although the salesperson was great, the cars were ok, most were out of my range as far as down payment and I ended up settling on a car I wasn't thrilled with. My payments also went up by $200 from what I currently pay. Also when I came home I did research on the make and model and I overpaid by an extreme amount. Very unhappy.

No ambition. No urgency in getting a customer in and out. Drove three and a half hours to Pittsburgh to your dealership on McKnight Street. We were there for seven and a half hours because they didn't know how to sell to a New York resident. They did know ahead of time that we were coming from New York with an appointment 3 weeks prior. The only reason we finalized on the car was because we drove so far and we're stuck there so long, we didn't want to waste our day for nothing. I had multiple friends interested in getting a vehicle from there as well. I will be sure to let them know how unorganized, unprofessional and how little knowledge they had. Thank you, for nothing.

Hello my experience at the Torrance, California location was awesome. The person that helped me was Charles **, he was very attentive and didn't waste no time helping me out on what I can afford and didn't waste my time on showing me other cars way out of my price range. I can honestly say my overall experience at this location was phenomenal. Except for one lady named Rachel she had no customer service at all when I called to let them know I was on my way for my appointment. And I know because I myself work for the quality department for customer service. But other than that experience great, and best of all I left with a new car!!!

My salesman Dexter was amazing. He was knowledgeable of all the steps of DriveTime which had me informed. Very professional and courteous. I am very glad that I went into that dealership in DriveTime Cleveland and purchased a vehicle with you guys. He was great, very polite and helpful. Will recommend anyone to go there to see Dexter. And the rest of the staff is very nice, polite, professional and very knowledgeable.

I was extremely tired and exhausted but Brandon made sure I understood everything and wanted me to be happy with my purchase. It was very late and stayed after hours to make sure I was happy and confident in what I was signing. I am extremely happy with my purchase and the service I received.

So we were struggling financially at the time and didn't want to ask family to help co sign for a vehicle so we went to DriveTime. First vehicle we got looked good on paper but after driving it in the first 2 days we could tell it had transmission problems and that was confirmed by taking into an authorized car shop under our warranty we got. Luckily they do have a policy that if anything is wrong with the vehicle you choose you can bring it back and pick out a different one within the first 5 days! After 5 days you're stuck with whatever mess you buy from them! And you WILL buy a lemon! That's all they sell.

Meechele is the BEST! This was easy, direct and flawless! Told her what we wanted for teenage daughter. They went to Greenville and got it! Have a great car and totally happy daughter! Can't say enough about Meechele and the rest of the staff!

It's a 2005 Chevy Tahoe. If you look up this vehicle on Kelley Blue Book value, the vehicle is only worth 4,000$, 5,000 when I purchased it. They said I could bring it back and trade up in a year. It's been 2 years almost 3 and I still owe over 12k on it. After sending in extra payments the dog gone interest, and this is where they got me at, the interest is 19 percent, that's about 7 $ a day, for a truck that's only worth 4,000$ now, that I've only had for 2 years.

I had the best experience I have ever had while financing a vehicle. I never felt pressured to buy a car I did not want, but Terrence took the time to show me what other options I had. While other dealerships tried to put me in a vehicle that did not match my needs, Terrence was thoughtful of my preferences. Everyone at this location was positive, helpful, knowledgeable, resourceful and treated not only me, but every customer with respect! There is a very positive atmosphere here. Downey DriveTime will be the location I recommend to my friends and family.

It was a quick process. I was given all of my options. I did not feel any pressure to purchase. I was told when I could test drive the car since it was not on the lot the day I came to look at it. When I arrived for my appointment it still wasn't there and I had to go to the other lot to test drive the car because that was the only time I had available. That was the only hiccup I experienced. I loved the "In and Out" experience.

Ford Edge 08 Satisfied Customer - Yanira was such an amazing and great help. Very informative and patient and helped us with exactly what we needed and what we were able to put down as a downpayment. Staff was amazing and my family loves our new car and walked out a happy customer! THANK YOU!

This was my first time buying a car and I am happy that it was at Drivetime. Before going into the dealership I navigated through the website which was an accurate guideline to my experience. I was working with an agent who was very friendly and helpful. I would recommend this dealership to friends and family.

The sales person Warren was totally awesome. I am recommending some family to him. Thanks Warren. As for DriveTime they are awesome with everything that we experienced there. Thanks guys. Sending some people to you guys because it's awesome there. I had never experienced a rather smooth experience as I did with them. DriveTime is the best.

So I applied online at DriveTime. Said I was approved with $1300 hundred down... Went in to location, sat down with sales person, did start up paperwork. Got told I need a second person with me on finance app to show more income. Was told my down would be $1100 hundred with second person… Very long story short…when I added the second person, my flipping deposit went up to $2700 hundred dollars. Wtf is wrong with DriveTime?? They give you the run around and lie... Why the hell would I give DriveTime $2700 hundred deposit when I can go to a real dealership and get a better and newer car...

DO NOT EVER BUY A CAR FROM DRIVETIME!!! Save yourself the headache!!! In January 2016 I wrote a review of Drivetime selling me a lemon! Guess what now I need a whole new engine!!! I call Drivetime to let them know that my car has been in and out of the shop since I bought the car and they respond with giving me a used engine that's been sitting in a warehouse for years! My car has been sitting at the mechanics for over 2 weeks waiting for the used engine and when I tell them that I need a rental car, the only compensation they would offer is rental reimbursement for up to 25.99 a day. Enterprise's smallest car rents for 39.99 a day! They do not care about their customers nor do they sell good cars. I am looking to get as far away from Drivetime as soon as possible!!! PLEASE GO SOMEWHERE ELSE TO PURCHASE YOUR CAR!!!

I did all of my research beforehand on which automobile I wanted, had my pre-approval and drove the 45-60 minutes from Belton to get the deal done. I called beforehand so that they could have the car prepped and ready to inspect/test drive as well as the paperwork. I spoke with and worked with Rachel. I arrived at the dealership, met up with Rachel and went to inspect the car. Immediately I noticed it was dirty, I've never been to a dealership that didn't clean up the vehicles to make them more attractive. My priorities were safety features i.e. Bluetooth (hands free), I walked the perimeter of the car noting damage and repairs and then moved to the interior and attempted to connect my phone, the car wouldn't respond. That function didn't work!

I purchased a 2006 Ford van from DriveTime. I have had nothing but problems. The engine went out, then the transmission... yes it was under warranty... I was without a car total of nearly six weeks. The warranty covered a rental for about 10 days. The air conditioner then went out... We have had the suspension repaired on it three times, out of pocket costs over $2,000.and it is still broke. The repair shop said it is due to a previous injury to the car. The Carfax report said it had been in a 'minor accident" before we bought it. (Firestone who worked on it to try and get the suspension fixed said NOT minor).

Since I test drove the car (2013 Hyundai Sonata) I knew it was the one. I love it A LOT. The only issue that I am having is that when I took it on the test drive I advised Manuel that the car had a funky smell. He stated that he will have the guys in the back check the car to see if there was anything causing the smell. I drove the car home and didn't have any problems but the smell got stronger because the car was in the sun. On Sunday when I was going to go to run errands, the car smelled. I bought air freshener and it helps a little but not a lot. But other than that I really love this car.

Buy a car from here. I purchased a car from there a few days later. I get the car looked at for brake noise and the rotors are so bad on the car that they're about to break in the brake pads or pure metal. This place is a scam. The car I got is only one year old and the rotors are no good and they refuse to fix it. I have since then got a lawyer and plan on the Sue this terrible company. Do not get a car from here. They will sell you a messed up car and deny to fix it even if you've had it for only 5 days.

We had a great experience and our sales guy Michael was very professional and low keyed to work with. He listened and gave us all of our wants and desires. He was upfront about everything and he deserves to be commended.

The overall experience is worth 5 stars only due to the service received from the Fayetteville, NC location. Living in Garner, just outside of Raleigh, we visited the Raleigh store first. Not only were they unable to obtain a deal that worked within our budget, but the overall atmosphere of the store was as if they didn't care if they made a sale or not. We went to the Fayetteville store, based on a referral from my brother, and it was like night and day compared to Raleigh. Anthony ** took time to totally understand what we were looking for and what our budget was. He was able to identify some additional income we could disclose, which made the final numbers well within reach. Next, the original vehicle we chose, had some major mechanical flaws and we were offered an opportunity to exchange for another vehicle; since we were within the 5 day exchange period.

I worked with Blake ** at the Alta Mere location in Fort Worth, TX. He made everything so easy, smooth and he was so patient with me. I will recommend DriveTime to all of my friends and family. The experience is grand and professional. They are A-rated!

I've purchased many vehicles in my day and hated the way I was handled by all of them. Drivetime handled most of it via email, went in picked out my car, then done. They have a fantastic sales document computer program that makes it easy and fast. They leave no stones unturned. Genius employees in Macon. The Rock, Chris and Manager Lance let me lead, did not argue or turn me down about anything and you can get your Gap, Warranty, etc. Instantly! Then they sign you up for auto payments, etc. You don't have to do anything but have fun there and enjoy the place. You are crazy to go anywhere else. Wasting your time, money and your nerves. They made me feel so much better as a person too! They actually do CARE! God bless all of you and thanks.

I had a wonderful experience getting a vehicle at the New Castle DE DriveTime. I owe it all to the very helpful and friendly staff at the dealership. Tim was very helpful on finding me a car that fit my recommendation and likes. The entire staff was so friendly and helpful to me and my entire family. They made my experience very positive and I would truly recommend anyone that I know that's interested in buying a car to try Drive Time in New Castle DE.

Laura ** was an outstanding sales associate. She went above and beyond at the Alta Mere, Fort Worth Texas location on July 29th 2017 to take care of me. From offering to make fresh coffee to finding the right car at a different location. I couldn't have asked for better service. I will be recommending her and DriveTime to all my friends and coworkers.

Had an amazing experience. They all worked together to get me the car I wanted and I have to say they were all professional. I worked with Jonathan. We were able to communicate through email, phone, and in person and had a great experience working with him.

Marly was excellent and very helpful. I will be back and bring friends. She made sure we had everything we needed. The application was very easy. There was a lot of vehicles to choose from that were new and in great conditions. The place was very clean and the other employees were very pleasant.

I am very glad I choose to purchase my vehicle from Drive Time in Montclair. Not only was the process easy, but I received exceptional Customer Service from Lizeth and Jon. Thank you guys again for making this purchase so easy and smooth!!!

My salesperson was very nice. Mr. ** answered all my questions. He made me feel very comfortable. I am very pleased with my purchase. I feel like I made a friend with my salesperson. If I could I would recommend Mr ** to anyone who is looking for a vehicle.

Working with Kyle was a pleasure. He was knowledgeable and friendly. Test drove some and he recommended other cars that I might like to see given my preferences. Melvin was professional and helpful with the numbers. Right now I'm happy with what I have.

Kissimmee store, 2014 Volkswagen Jetta - Claudie provided us with exceptional service. He was courteous, informative and made me feel like family. I will definitely recommend friends and family to him and only him! He even treated my little boy with care. Thank you Claudie for going above and beyond!! We love ya.

Ok I called DriveTime in Phoenix AZ on or about July 20 and I was accepted with my disability as my sole income. I own my home and have no amount of money coming out of my monthly income. I was sent two acceptance e-mails and we talked about a 4x4 truck either a full size or a mini truck. Upon my discussing the trucks available I was told I need to make 1500 more per month or pay 75% of the vehicle cost as my down payment. If I could get my income up to 2500 per month they could get me into a truck of my choice with the 75% down. Now at 20,000 for the truck that would be 15,000 as a down and big payments over 600 per month. I was accepted with my disability of 1047.00 per month and the salesman just declined me straight away like I am a dead beat. My credit is fair 569 or better depending on who you use of the three in the states.

I bought a car from DriveTime in March 2017. They talked a good talk about the vehicle. But by April 2017 the check engine light kept coming on so I called them. They sent me to Pep Boys which couldn't diagnose the problem. They cleared the code and told me to come back if the light comes back on which it did 7 more times and I have been back and forward to different repair shops trying to figure out the problem. They also sold the car with mess up worn out tires. So I demanded they sent me to Nissan because all the shops that was connected to them couldn't find the problem.

5 short weeks after purchase, car began to shut off without warning. It's been almost 2 months and no car, no diagnosis, no reimbursement for almost $1000 in UBER costs back and forth to work, no support and not a soul who gives a damn at DriveTime. I have done everything they have asked me to do, 3rd authorized dealership, made my car payments, and yet they don't even have a record of my situation although I have contacted them so many times and explained my dire situation. My opinion - stay away from a company with NO ethics at all. I am writing this review because I am desperately trying to find some help and recourse in obtaining a dependable car and the refund of my transportation expenses.

WE WERE SOLD A CAR WITH MISSING PARTS!! When we took it for repairs we were told the wheel well liners were "cosmetic". One is held on with duct tape and the other is not even there. We were given a 30 day warranty and took the car for repairs within this time frame. CSR stated car was sold "as is". NEVER going to DriveTime again. Crooks.

I was car shopping everywhere. I had a car loan out already and the car was no good. I had got sold a lemon so I gave DriveTime a try and they said yes when everyone else said no. I got a like new very low mileage car I've had for 5 months now and I've had no issues. Thank you Drivetime.

I would like to share my experience with DriveTime of Glen Burnie, Maryland... Buyer beware. These people are incompetent and unprofessional individuals. Their error of listing the wrong VIN# on our temporary registration cost both me and my wife a days pay running around to get the issue corrected and also prevented me from starting a new position as scheduled. Drivetime listed the wrong VIN# on my temporary registration preventing me to get my issues at MVA resolved today to start my new position as scheduled. While they DID correct the problem, all they had to offer is that this was a human error mistake and we apologize. Well sir, as a Manager of my Company let me say that we take responsibility for our employees and make it right with the customer when there is an issue (what a concept, right). So, the I'm very sorry for your loss of time and money our error cost you is just completely unacceptable.

Went to DriveTime in Highland, IN on Saturday July 1st and initially I was pleased with the service and approval. I picked a car that had to sent from their Cicero location and left a small downpayment to hold the car until I could test drive it. I was told that the car would be at the Highland location on Monday July 3rd for me to test drive and I would be called to confirm. At 4 pm on Monday I called to confirm test drive appointment, as I had not received the call I was promised, and I was told my salesperson was busy with a customer and after being transferred was told the car was not there! I was told they would have it for me on Wednesday July 5th to test drive and that due to the holiday they didn't have anyone to go pick the car up! No call and no car.

I believe it is despicable to overcharge on used vehicles. My recent inquiry on a 2007 Jeep Commander with 110k miles resulted in a failed sale for Drive Time. Even in the best condition possible, the vehicle should not be priced no more than $11k, yet it was listed more than $15k. Corporate, please reconstruct your pricing tactics. People are not that desperate to purchase a vehicle $4k over-priced, in addition to taxes, fees, and interest. If your company's mission is to help people get into a vehicle and promote affordability, do it honestly and fairly. Remember, integrity is a critical component of a company's success.

We bought a car at DriveTime and was told after we made the first payment that we could set up our payments on a monthly installments... Well we found out that was a lie. On the 28 of June we was told if we didn't make 2 payments on Friday they would repo our car... We told them what the DriveTime said about the payments and they said that was not true that we had to make payments every 2 weeks. Now that isn't fair. My wife is the only one working because I have too many heath problems to list... starting with my heart and RA and high blood pressure and so on. We have a house payments and heath insurance and normal bills along with our 2 granddaughters we are raising... We need a one monthly payment or we won't make it like we told them at DriveTime in Charlotte NC. Buyer beware.

My husband and I are needing a new car, so he started the process with DriveTime. At first he was told we would have a down payment around $500. So today (June, 28, 2017) he started the ball rolling to buy us a new car. I get a call to confirm my information, and while on this call, I confirm that I am currently staying home with my kids.

Just a word of thanks to the CHRIS & THE DRIVETIME TEAM in Riverside, CA. Chris went over all the details of the purchase and when we got to finance, nothing was "hidden." We were able to ask questions and create "what if" scenarios with nothing unanswered. The approval was very quick and the downpayment and interest rate made the deal very attractive. We purchased the GPS, GAP COVERAGE and their EXTENDED WARRANTY, albeit a bit pricey, but when you consider car repairs and the possibility of having your car totaled by accident, it's worth the extra few bucks to have peace of mind.

I bought a vehicle from there on June 9th and as the salesman was showing us the car the cap to the brake fluid was missing so he went and got one then we test drove it and the car was dirty and smelled. When I asked if they were going to clean it the salesman got air freshener from his desk and sprayed the inside (really) then it was too late to clean it. The next day at the gas station the car wouldn't start and my husband looked under the hood and tapped on the box on the battery and then the lights flickered and I could start it again.

I'm reporting them to BBB. They are the WORST. Without any notification they REPO my brother's car. Before that when he had problems with the piece of junk car they didn't even help with the SO CALLED WARRANTY they have from PEP BOYS. They're RIP OFFS. Charge you DOUBLE for a car that's 10 yrs old.

I emailed back and forth with the customer service department at DriveTime before I went to their closest location since the closest location is an hour and a half away. I didn't want to waste my time or theirs and yet it seems as though that was the case anyway. I called the St. Louis DriveTime and explained my situation with regards to my finances and emails with the customer service department. He said to bring my info and my wife's info up there and we could get a minivan or SUV using both of our info. I was concerned since she had just purchased her car from DriveTime in February so I was surprised that she could qualify for another car again so soon but he said it would be fine and we needed a van. So we made the trek up there today. We had to get a special babysitter since my son has special needs; it's a big deal.

I bought a 2006 LaCrosse from DriveTime back in March 2016 and it was in the shop more than I had it. Motor started knocking 3000 miles later. Took two weeks to get it back then the muffler broke and put a hole in the gas tank. They then decided since the gas tank would be 900.00 they would flat bed it back and take what was paid toward another which was in July of 2016.

The prices are way too high and the customer service is way too pushy and harassing. They changed to another company for billing without notice. If you had auto pay with the original DriveTime your account was stopped and you had to re-register with the new billing, but they never notified you!! You found out when your credit score dropped because of these unorganized so-called car sharks. Better off getting a car from the newspaper or Craigslist. DriveTime absolutely sucks!!!

This is the first auto business I have encountered that does not promise everything to get you in the door and then hit you with a bunch of double talk. Customer service to this point has been great. Philip and Justin were a great help and got me into the vehicle I needed. I would definitely buy from DriveTime again.

Patricia was great, she was knowledgeable and very sweet. A few minor, but costly, issues I found with the car after my 5 miles was usually. Turns out there was 5 nails in the driver side back tire and the passenger side tire, fortunately no nails, needs to be replaced as well since upon closer look has sidewall issues and needs to be replaced very soon as well. It has obviously been driven on flat. The front tires are newer and in good shape, although they could use a balance. A few minor annoyances like the lack of floor mats are easy to overlook, but the half ** wax job wasn't immediately noticeable and a little harder to overlook as there is a slimy residue at the bottom of the rear hatch that clings to your hand if you make the mistake of closing the hatch by grabbing the outside of it, which is easier and more natural the using the handles on the inside meant for it.

We traveled from North Dakota to South Carolina to buy the perfect car and we could not be happier. The staff was amazing and the whole process was seamless. Thanks for a wonderful experience. We will be back for our next car purchase. Thanks Meechelle and everyone else that assisted us.

I came into DriveTime prepared with what I was looking for because I live in a city two hours away and I did not want to waste any time. I took a look at a few cars. I wish they were detailed and cleaned before and some cars did not even crack up because the battery had died I was told. But it took forever for the paperwork to go through and when I did the walk through I had noticed the front tire was low and I was told that air would be put in it and when it came back it had air in it. But when I got in the car the air pressure light was on. I was told that I have to ride in order for the system to recalibrate and I did ride all the way back home two hours and the light didn't go off. So my dada checked the pressure and it was 10 pounds lower than the specs. And one of my tail lights did not light up. This was my first car I have purchased for the lot. Just had higher expectations.

The salespeople were very friendly and helpful. They went out of their way to give us the best deal there, everything was explained several times in detail. I would recommend DriveTime to anyone looking to buy a new car. I would like to commend Garris in Temple store for all his help in our purchase.

The cleanliness of the vehicle was not good at all. Whoever cleans the vehicle don't do a good or adequate job. At least a good vacuum could have been done on the vehicle. In addition I am hearing a clicking in the engine and I feel that it will lead to trouble real soon.

I had an awesome experience at DriveTime. Jordan ** went above and beyond to get me a vehicle. It was the first time I bought one and he made it very pleasurable. He even sang and danced for us. It made me feel more relaxed and not as nervous as I was when I got there. Thanks to the whole team for being so nice!! Thank you DriveTime. I will definitely recommend them.

I had a very good experience with DriveTime. Amber helped me through the whole process and made sure she got me into the car I wanted. I would recommend DriveTime to all my friends and Family. DriveTime really is the best and hopefully when I need a new car I will choose DriveTime.

Excellent customer service! Christopher ** was very knowledgeable about the vehicles we look at. He also patient when it came to the decision process. Most dealers are not as patient and laid back as he was. He worked hard to help get what we wanted and in the car in a timely manner.

I walk in the door of DriveTime for the first time as was greeted and welcome by an agent name Mauve. She served me with the highest integrity and professionalism. My process went smoothly and timely. I would recommend anyone looking for a vehicle to go to DriveTime. Thank you Kayce for your hospitality and my choice of a great vehicle.

I had a wonderful experience. Thanks Marcus **. I was a little disappointed to learn that I would be responsible for my own property taxes and tag expenses. I assume it was because I purchased out of state. Otherwise, great experience.

I had a wonderful experience at DriveTime. Laura ** from the Mechanicsville Turnpike. Laura was great from beginning to end. I got the car that I wanted and am very happy. I would recommend DriveTime to anyone who is looking for a vehicle.

I had a wonderful experience. Everyone was helpful. I would gladly recommend anyone purchase their vehicle here. The employees made me feel comfortable with my decision on my purchase. I think the employees should continue with the wonderful job they're doing.

Everyone was courteous and professional. The only thing I was disappointed with was that they added warranty and gap insurance without asking me first or discussing with me until the last minute. Almost like I didn't have a choice. Other than that, I was happy with how fast the process was.

I went to DriveTime a few years ago to get a vehicle because of my bad credit, the process was seamless. I went back a week ago to discuss getting a new vehicle! The process was even more seamless and easy! I picked it out, the vehicle was moved to that store the next day and I had the down payment a few days later. I've found a place that will always have my business now!

I barely got acknowledgment when I walked through the door of DriveTime Houston NW Fwy dealer. When I finally did I was met by dealer Kelley **, who proceeded to ask me questions in the most condescending way. Almost like she was asking, "What do you want?" No smiles, not handshake, I mean the worst possible first impression I have ever encountered from any salesperson here on earth. I came to this specific DriveTime because I had done business there before and recently had a total loss and a check issued to me from my insurance, so I was ready to buy. Well I asked this woman about a specific car, she became annoyed and said, "What kind of THIS car?" I went back to my car to get my phone to Google exactly what car and she said, "I don't think we have any of those."

My experience with DriveTime was very good! There was a great selection of cars to choose from with the budget I had! Michelle was super helpful in finding the right vehicle for me. Thanks for getting me on the road!

The dealership on Broad Street in Columbus Ohio was great. I had been turned down by Jeff ** and Ricart ** even though they approved me online before I went. Total waste of my time and this was my last hope. Jerrell could not have worked harder to get me approved. The interest rates are high but if you have credit issues that is to be expected. I have read complaints from people who bought 10-year-old cars and had problems. What do you expect... it is a 10-year-old used car! I would recommend to anyone who is in need to go here and ask for Jerrell.

For weeks I checked online over and over looking for the right car. Finally found it in Mobile, called to make sure I could get the 2014 Chrysler 200 I feel in love with for the down payment approved online. Drove 2 hours, got there, loved the car, then was told I needed triple the down payment. Found and got another 200 for $100 more than the internet down payment, loved the car. Drove it home, had problems, called. Drove another 2 hours and had to settle for a car, not the make or model I was wanting. Very disappointed.

Selina ** was a pleasure to work with. She took the time and was very patient with me and my wife. We got the car we wanted and we are enjoying our new car. We would highly recommend DriveTime. Thank you very much.

The new car I purchased had and smelled like vomit. Then they couldn't refund my money back to my debit card. Now I have to wait for a check. This is ridiculous. I will be putting a review up about this experience. I won't be doing business with DriveTime again.

Mr. ** was extremely helpful and made everything so easy and he needs to get more money for how well he is. He explain everything to the T and we will be back to get another vehicle. THANKS AGAIN!!!! So if you guys are looking to get into a car this is the place to go and ask for ** he really great.

DriveTime is overpriced on cars, monthly payments too high so is down payment, even wanted me to go and get a co-signer. They have too big of overhead too many employers. That's why people overcharged, we have to pay more because there are employees just sitting around doing nothing. It doesn't take that many people to sell a car. l that they were there to help people.

Jeff and Mallory were so helpful and very nice!!! No one there was pushing you into anything (like the "normal sales" people at other places). They also stayed later than they were supposed so I could get the car I wanted. So my overall experience was awesome!!! Thank you again and I would definitely recommend you to family and friends!!

Overall satisfied with service and rep (Ryan) who assisted me in the process of purchasing a vehicle. Made the whole process seem seamless from start to end. Even when there was an issue with my insurance company Ryan look for solutions to complete the purchase.

Juan was very help and treated us with respect. More often when you have a life event that cause you to have credit problems. At most places you are treated like a second rate person. Juan was not like this. I had a great experience and love my new to me SUV.

I had a great experience with my car! Mewan was very informative and got me into the perfect car. He even stayed after close finish my paperwork all because I got lost on my way down and was late my appointment.

The salesmen were friendly and courteous. He provided a great buying experience. The best part was it didn't take all day!!! The other associates were great as well. I was greeted at the door and helped immediately. I couldn't ask for a better experience.

My car has to go in the shop already and I just purchased it on 5/19/17. Very dissatisfied with my purchase. The car should have been inspected before it was sold. I wouldn't recommend anybody to this company. They need better cars and service them better.

Joshua ** and the crew was Awesome!!! Being met at the door, Sincere employees everywhere! I will be back one day and hopefully after telling friends where I bought mine they will call you. I felt at ease when Josh was concerned about a vehicle that was easy enough for me to get out off with my health issues and that it was safe to have my granddaughter's car seat!

They didn't wash my car and it stick in the inside. Horrible service when I come to how the car look inside and smelt sour. At least they could've washed it and aired it out so the smell could go away, but other than that everything was good. I'm good.

My husband and I went in not knowing if we would be making a purchase or not. Tiffany made us feel very welcomed and at ease. The process was smooth and she was up front with us about every detail. We didn't feel BS'd??? Ladarius finished our process on Saturday and in about an hour we left with our 2015 Kia Optima. They even topped off the gas before we drove away. Awesome bunch at the Montgomery store. All positive!!!

Todd was great to work with! We have had credit problems in the past and needed a good vehicle and we were finally able to get it and not treated poorly for our poor credit score! Todd took the time to help us find the right vehicle and never pressured us! Thank you!

It was very easy to apply for the car loan before we looked at SUV's. Sales person was nice, helpful and knowledgeable about the SUV's we looked at and helped me get the exact SUV I needed. I love my Dodge Gran Caravan and so does my family. I will definitely recommend DriveTime to my friends and family.

I just wanted to say how THRILLED I am with my recent purchased of a 2015 Chrysler 200. I asked my salesperson Derek (hope I spelled that right) what would he put his mom or sister in on my visit that evening. He rolled up in a silver Chrysler and I rode that one for a bit and LOVED it. Then I asked if he had any in any other colors (he rolled up in the BLACK one)...which is my favorite. As for an amazing salesperson, and his supporting staff, I am THRILLED.

The reason for my review is I bought a car from a Time DriveTime which is not Bridgecrest and I thought I was getting a really good deal but come to find out I've been nickeled and dimed on repairs, not told about a recall on a passenger airbag that is deployed and shoots shrapnel out of it now. After not even having the car 2 years and major always putting money into the car and then told, "Let's roll your payments back," and sugar coating everything. Nobody gets back to me. So now I have a car that I can't drive and they were going to put it under review and then I called today and no I've got to tow it again to their in-house, text and pay for them to diagnose it and send an estimate into them to see if they're going to prove it. This company is a joke. They feed on people with bad credit who will give them all their money and try and do good and do everything they got and then totally give them the runaround.

I was very pleased with my experience purchasing my car. The employees are very helpful, explain all details and go way above and beyond what most car lots do for their customers. They are very good at follow up as well!

DO NOT GET A CAR FROM DRIVETIME! I'm a college student in Tally. Went there to get a car because believe it or not they actually have nice cars. So I thought it was a regular car dealership. At first I saw a Nissan Sentra, test drove it and came back the next day for it. When I got there they had given it away. That should have been my warning. I instead got a Nissan rouge. Drove it home when putting down 3000. BIG MISTAKE! Got the car and everything was going well until my job switched the pay frequency. Boy did things start going downhill from there!

I wasted my money on a 2012 Buick Regal. It had only 50000 miles on it. I didn't have it all week. The transmission is messed up. It has a rattle in the front that no one can seem to find, not even the Buick dealer and after the third oil change there is metal shaving in the oil. It has no power. I'm afraid to pull out in traffic. It won't go. The so called mechanic said it supposed to shift like it does. Liar and that it supposed to burn the transmission oil again. Liar.

I bought a car with DriveTime and have had it less than a year and the car just broke down. I have called DriveTime to try and resolve the issue and they keep on sending me back to the warranty department. I would like to solve this issue either by returning the car or something. Please someone HELP!!! And would I recommend DriveTime? Definitely, "NO".

Wow. I have never really taken the time to leave a review for a business, but DRIVETIME definitely deserves my time. Great overall experience. Helped me get into a car that I've been wanting for a very long time! Thanks guys!!! Victor is great!

The sales guys are great. But I was sold a car that didn't have any antifreeze and when I added some about hour later it was gone. All I'm saying is the car should have a full inspection before it is sold to anyone.

I am extremely disappointed with my purchase with DriveTime. I put down almost $2000 and have made all my payments on time even though for the last month my vehicle has been in the repair shop. They are now telling me it needs an entire new engine. I am 9 months pregnant and due in two weeks and was sold a lemon. How can they be allowed to do something like this to people? I was just past the 30 day warranty period when all of the problems started. It is really fishy that this car has only 80,000 miles on it and has issues so bad arising that I need to spend almost $5000 on an engine. This is not acceptable. I will never recommend anyone to go here. I deserve for them to give me my money back or give me another vehicle. Instead I am stuck without a vehicle and in a situation that I cannot even get myself to the hospital to deliver my baby when it is time. Shame on them!

I bought a 2008 Dodge Ram truck. Looked nice, sounded good when I drove it at the time of the deal. I drove it home and hadn't really got to drive it till a few days later, I noticed that the truck was shaking really bad when coming to a stop. Also the front end felt loose and something was not right? I called the dealership after 4 days to let them know I need the truck looked at because of these issues. I was told to call the warranty company even after 4 days? I called the warranty company and that was even more disappointing! It took a whole day of back and fourth before they even considered fixing the problem that was pre existing obviously. After all that, they agreed to replace the Rotors but not the brake pads? Ridiculous!

I am happy that DriveTime was able to allow us to purchase a vehicle with them. We were given a chance to improve our credit. The down payment was very reasonable, and the monthly payments were in our price range.

I had the best experience with DriveTime. Everyone was so welcoming and nice. South helped me in so many ways. He was awesome. Everyone was laughing and joking. I love that in the workplace. If you can have fun and have to be serious all the time what's the point? Life's too short. It showed the company is a great one to work for with a great environment. DriveTime you proved your word is true and that's not very common these days. Best place ever!!

I really do not have much to say but thanks for all that has been for me to drive a new car. The salesperson was really nice and understanding. She knew what I needed. The experience was different from what I expected. Hope the car last as long my payments.

My husband and I were very pleased with the personal service we received. We both felt like we were the only customers there. I like my new car so far. If I had anything negative to say it would be that I wish the car had been a little cleaner on the inside. I didn't realize until I drove after dark tonight that the windows are streaked so badly you can barely see out of them.

JP was very professional as well as friendly and personable. We were reminded that we could purchase any car off the lot and even though we picked one out that was slightly over our budget we are very happy with the car. The only thing that can be speeded up is the amount of paperwork that we had to review and sign (although that is not the sale person's fault).

Everyone at the dealership was helpful and honest! Helped me get a car with a low down payment and low credit score. I thought I would leave disappointed but I could not have been more wrong! Servante was the best and he really got to know what I was looking for to help me find a car that was the right fit.

I loved Tanya and Milian... I believe that's how you spell their names. They were helpful and patient with me. They walked me through everything. I really enjoyed my services. I will definitely recommend a friend here to purchase a car here. Thank you.

I had a great experience. Brian ** was awesome. He went above and beyond my expectations. He was clear and upfront about what the down payment would be right away, as well the monthly payment. He didn't push me to accept a car I did not want but took the time to go through all the different cars available that I could choose from. He even got my down payment lowered. He was not underhanded like most car dealerships' salesmen are. What a awesome experience and to top it off, an awesome salesman. Thank you Brian **. I love my car!

Mr. Ryan ** was so patient and ever so sweet and taught me a lot about buying a new vehicle. He was amazing!! The process was simple but knowledgeable. Mr. ** is a awesome sales person and very helpful. He made sure I walked out of the dealership with everything I need and made sure the vehicle was in tiptop shape and when we had a small snag he fixed it in no time and I really appreciate him for all that he has done and for setting me up with the most perfect vehicle for me and my kids. I would most definitely recommend him to those looking for a car and having a salesman that's patient, very knowledgeable, and ever so professional. I hope he gets to read this review because he needs to know how awesome he really is. Thank you so much for the wonderful experience with DriveTime Ryan **.

Very Professional and courteous staff. Knowledgeable and informative. I admit I did become picky and undecided. But the staff was excellent and patience, went through every car I was interested in and also gave me options. Every questioned was answered and it made me feel like he wanted me to be in a safe, affordable vehicle and NOT just trying to make a sale for today. I just love DriveTime. Oh after a day they call and see how the car running and do you have any more questions or concerns. Which is Great!!

I went in expecting the worst however my experience was quite different. I wasn't expecting the worst because I thought I would get horrible service but because I knew my credit situation. I thought they would have shown me the cheapest cars on the lot because of it. Which is how I created my own list for myself before I went in. However the first car they showed me was actually one of my number picks that I wanted but wouldn't have picked it to look at because I figured the payments would be extremely high. They have added a check test to the cars which is great. They have improved since my first visit with my husband.

I called the warranty department to inquire about a repair and was informed that it had been cancelled by us and I said no I didn't. I needed to call DriveTime so I do then so I call the warranty company to see if it's reinstated. They say call DriveTime and they say once a warranty is cancelled it can't be reinstated for any reason.

I purchased a 2013 Nissan Altima on 04/04/2017, and had to take it to one of the referred transmission auto shops to only find out it needs a new transmission. I am thoroughly annoyed at the fact that I have had the car for only 30 days before I was totally car-less. If DriveTime does an inspection of their cars why and how did I end up purchasing a "lemon" for a car.

This is my second time purchasing a vehicle for the DriveTime location in Columbia, SC. The service was exceptional. Tre and Trent worked with me diligently to get me out in a timely manner. They took care of all cares and concerns and answered any questions that I may have had. I highly recommend DriveTime to anyone who is looking for a great car and payments to fit any budget.

Got a 2013 Elantra Hyundai... was a good and great job the staff at DriveTime... and plan on sending more people to this Co. And DriveTime is co. now and future. Thanks Mickel **... and also the 30-day plan. Fix anything and the total plan is awesome. It's not a week to week. It helps your credit from a bank. Performance is everything I wanted and more.

Maurice took excellent care of me. I had notice the car shuddered when starting, but chalked it up to needing gas. By the 2nd day I was having to jump it. Ended up going to the shop. It was a bad battery and heavily corroded. It starts okay now, but still shows signs of hesitation. Praying for the best. Thanks.

Chris at the Union City store was amazing. He was able to get me the exact car I wanted and the experience was not half as long or bad as other experiences. I really appreciate his customer service and hospitality. To be frank the entire staff was helpful. I would definitely recommend this location to anyone looking for a car.

Extremely professional staff. Drove us to another DriveTime lot so we could view the SUV we really wanted! Spent all the time needed with us to answer questions, show us features, very thorough explanation of finance options. Staff held car for us for one week while I got my down payment together! The only thing that was subpar, tire pressures were not checked and we nearly wound up with a flat tire 20 minutes after leaving lot.

When I went to the dealership Colt ** really help me out a lot. HE even pick me up from my home to view the car that I wanted and even gave me a bottle of water when I was waiting to sign paperwork for my vehicle. It's a lot of benefit in the DriveTime dealership which will help out so many customers who are having difficulty getting loans or purchasing a car. My advice is to go to DriveTime if you want the best bargain for your money.

It's got a bad front end. This makes 2 cars I have tried. I have told Joe and 2 other salesman that I was not happy with the first car and the manager Joe told me they have sold my traded in and how can that be? The deal was not done and he told me they hold your traded in for 5 days to make sure you want the car. I told them all 3 out on bookpark. The first day after driving the car on the freeway I didn't want it so where is my van and money I put down. I don't want the car or SUV. Plus I drove 2 more cars out there one with bad brakes and noise in front in plus one that you let go of the wheel and it went over 2 lanes by its self and Joe just put them out there to be sold anyways.

This was a very pleasant experience, I started with a simple application online and was welcomed by awesome staff and the car selection was great. I was able to choose the car I wanted. The salesmen was very patient. I would recommend anyone to try DriveTime.

Was a little too long. Should be faster when you are already approved. Will hopefully buying from you in the future. The salesman was very nice they did make an error that caused us to be there for another hour. But was very apologetic for his error.

I had called a young man there named Jeff. And we talked about the possibilities with DriveTime. So I went in yesterday with all of my information, and was driving out in no time. The manager James and the associate were very patient and professional. I definitely would recommend them.

Best car buying experience ever had. Took care of me completely and explained everything thoroughly. Would refer to anyone. Joseph and Brian took care of me completely. Sold me a beautiful car which I'm really proud of. Could not of ask for a better experience.

I am extremely pleased with the service I received. Keith ** was so helpful and made my experience professional. I will definitely recommend DriveTime to friends and family. I am completely happy with my new vehicle and planning on any future purchases through DriveTime. Thank you!

Cassie and Ryan were super helpful in getting us into a nice reliable car. They went above, by going and getting equipment in order for us to print documents that we didn't have rather than having to drive 2 hours home. We really appreciated the time they took to help us. I highly recommend working with Cassie to get into your new car!

Alli ** at the Riverside DriveTime was awesome!! Great customer service. I seen a car I wanted to purchase at a different location and Alli went above and beyond to get me the vehicle. I am extremely happy with my car. I will definitely recommend to my family and friends.

JIM our salesman at the Downey location was Fabulous!! He took care of us and made us laugh at the same time. He was patient and showed us every car we wanted to look at. He even searched all locations to get us the best car for my daughter. I really appreciate all his hard work. He was an awesome salesman! Thanks again Jim!!

My salesman was Joshua ** and he was a good salesperson. He took his time and went over everything and he helped me to get to understand my car. He made my experience at DriveTime great. I will definitely send more people his way.

I had a great experience with DriveTime. Wonderful service, above and beyond the call of duty, even picking us up to go to the bank and the insurance company, great warranties on very nice vehicles. I never thought I would be able to get such a nice car, with my less than perfect credit. DriveTime's salesman Marcus helped make it happen.

Tameka and Matt were very pleasant and informative. The car and interest rates are crazy but that was to be expected anywhere I go with my kind of credit and the amount I put down. I was able to find a reliable car with decent miles that's only two years old. I'm definitely not dissatisfied with the services.

I bought a car from Drivetime and unfortunately it was stolen. My insurance company paid promptly. Drivetime then informed me that the GAP insurance they sold me would cover the balance and to come pick out another car. I did so. Upon doing the contract for the new car I was informed that even though I did not want the GPS theft protection or the extended warranty I had no choice but to accept it and that my contract was being shorten already because of having to do the new contract and raising my payment almost another $100 per month. How is this legal? Despite threats to repo my car I am canceling these services and asking that my original contract length be put back. I am notifying the Alabama Attorney General's office of this situation.

I have been trying to make a car payment. I have been told for three months there is no account. I have asked them several times to pick the car up. DriveTime set me up with Bridgecrest. I have Lupus and the situation has been stressful.

I have had my 2007 Ford Fusion for 3-ish years now. I have had two late payments due to unexpected life event. During that time I requested to move a couple of payments to the end of lease so I can have some wiggle room to hop back up on my feet. When I called customer service the agents were willing to help but when they transferred me to their supervisor or to another department they flat out said they WILL NOT help. So after making that back up and getting back on track I setup a monthly payment instead of bimonthly.

I purchased a 2012 Dodge Avenger... And I'm enjoying it. I'm happy with my purchase. I've been telling all my family and friends even co workers about you guys. Thank you guys so much for all your help with helping me find the right vehicle for me.

I had a really good experience with the people at DriveTime in Memphis. They did everything they could to make sure I left with a car & happy. I would definitely recommend anyone to buy their vehicle from these guys, great good guys, & thanks for everything you did for me. I appreciate everything.

Salesperson (Anthony) could use a little polish & shine in the customer service area. He was nice, but a little lazy. Energy & enthusiasm go a long way in the sales area! There were a lot of things I think he could have prepared for and answered before and during our visit. The General Manager and managers were very knowledgeable and kind. Matthew & Michael were great!

I friend of mine told me about how she was able to buy a car from DriveTime. I have already recommended DriveTime to other people. Cris ** was the man who help me. He was great and very understanding. I rate your dealership 100%. Thank you.

I heard about DriveTime watching television. I am very satisfied with the professional demeanor of Adil and Kenneth. Adil guided me through this process of obtaining a vehicle with patience and respect.I would recommend DriveTime. I had a couple of concerns. I called Adil and he asked me to come in and he helped me with my concerns. DriveTime has given me another opportunity to drive again. I would recommend DriveTime to anyone who is looking for another chance to drive a great car.

Both Garrett and Brian made buying a car an easy and awesome!!! I look forward to doing business with them again! Process was easy and they did everything they could to get us the car down payment we needed to drive away with a great car!

When we first applied we had an appt with Manny but he was not there when we arrived. He was picking up a vehicle which was fine so we sat down with Richard. At first he was kind but I didn't care how he was sarcastic with my wife but when Manny came back he was awesome, made the transaction so simple, comfortable. Awesome guy.

Worse car dealer in the world. They are scams. They prey on people who are desperate or in need of a vehicle. They seem to be too nice. They car prices are outrageous. After you paid them you would have paid them double to triple what the car worth. For example a 2012 Chevrolet Malibu cost around 12,000 after financing and adding in all possible fees they can think of. They will financed it and the total price would be 33,000 and remind the car has 61000 miles and it is standard. Better deals are out there. I found one after that cheaper, loaded and with lesser mileage 25,000 and it's a 2013 for only 8,000 dollars and no money down. How about that.

I have purchased a few vehicles in my lifetime and I have never had an experience like the one I had with Kate and Brenda. I went in to simply look at cars. It was a cold and rainy day, but Kate was such a trooper that she walked around showing me the vehicles that fit my preference. Unlike past experience where the salesperson called every waking moment, Kate gave me time to review the options we settled on and followed up a few days later. Whenever I stopped in Brenda was there with a smile on her face and hearty laugh at jokes. During the closing paperwork process both were apologetic for the system going down. I completely understood, as I know computers are glitchy. All in all, I appreciate the great customer service and the nonpressure sales approach.

I loved my experience with DriveTime. Very polite, comfortable environment, very professional and organized. I recommend DriveTime if you're looking for a car with bad credit because they will work with you and fit a car for your budget. So if you want to be driving clean find a DriveTime location near you. I'm overexcited to have my 2015 Dodge Dart. It's awesome!!!!!! DRIVETIME IS THE BEST.

I appreciate the time and effort all the employees put in to help me get this beautiful car. From the time I walked in till the time we left nothing but great customer service, laughs and comfort. Everyone get a raise!!!

The online process helped speed the process up. Seen the inventory online and selected the vehicle I wished to purchase, made an appointment, test drove it, then bought it. Would have like to select some different options, then the package. Overall good buying experience.

Me and my wife had to file bankruptcy. I had to surrender a vehicle which I needed to get another vehicle. Other dealers said no and embarrassed me. But DriveTime Pgh said yes and cared. Special thanks to Matt ** and staff were awesome.

Pleased with the outcome, few things that do need fixing within their own system, but the employees do a great job and try their hardest to save you big bucks. Brian did and excellent job making sure he gave me all the information I needed to make me feel comfortable with my decision.

I have no credit and I went to two dealers prior to going to DriveTime and was turned down. DriveTime approved me instantly and got the car of my dreams. Maurice ** from Fairfield, OH was great. He walked me through everything and was very patient with me and treated me with dignity and respect. They may be expensive, but, when you have no credit or bad credit, it is expected to pay a higher price. Thanks Maurice and DriveTime for making the impossible, possible.

I was very pleased with the wonderful and hassle free customer service. I've been spreading the word about how great DriveTime is. I was also wondering if you all had an Instagram account so I can show y'all off to my friends and family?? Thank you all again for your help!!!!

I first ran into Joseph ** outside the dealership... He was really pleasant and friendly. I didn't know at the time he would be the person handling my purchase, but I couldn't ask for a better sales person! My whole experience was, like wow! So thanks to Joseph and the entire staff at DriveTime!

Buying the car was ok for my daughter. The headaches post the deal has been the worst of her life. She has tried to be on time with her payments but her pay dates have been changed and the company isn't very responsive to her.

Enjoyed my experience at Drivetime Cassat Ave! They were very friendly! Derrick was very nice and easy to talk to! The finance manager was great explaining my purchase. They all were wonderful! Thanks Drivetime Cassat Ave Jacksonville, Fl!

Originally everyone in the office was professional. I had my car for 3 months before the check engine light came on. According to the warranty company the parts were not covered due to normal wear and tear. I have taken my car to their vendor 3 times and the check engine light is still on. Every time they have to use the diagnostic machine it cost me $100!!! Apparently Drivetime does not do a complete check of their vehicles before selling them because if they had they would have known that this car needed major work. When car salesman see a woman they automatically think that we are gullible and will fall for anything. The good thing about this is that they will have to replace my engine, therefore my car will be like new.

I must say my experience with DriveTime was great. David **, my salesman and the other gentlemen that assisted him made my car buying experience smooth sailing. I intended to just go buy get some numbers and look around, after being approved. But David made me feel so assured that I deserved to drive away in a car and he made that happen. I applaud him because I am not an easy cookie to persuade, when it comes to purchasing big items. But once again, thanks to DriveTime experience and the guided help from the staff, I am driving a 2011 Hyundai Genesis. Thanks again, job well done.

I came in with doubts but they were put away by the amount of respect that was given. I would tell everyone and anyone about DriveTime. And I will also be getting not only my next car but my wife's too.

I had see the commercials for Drive Time on TV and decided to pay them a visit. Upon arriving at the dealership I was greeted by a salesman that was very helpful. He even seemed to go beyond on what I wanted to purchase. I'm in an active Chapter 13 bankruptcy case. I had talk to the Trustees' office prior to visiting the dealership. I mentioned what we needed to do to expedite the process. I gave the number the finance manager and the lady I had spoke with. I'm not sure what happened but my trustees office never received anything by fax, not even a follow up was done. The corporate office called and asked if I would revisit the dealership, I was off so I said I would.

They were very helpful and nice. I really enjoyed my car salesman. He made sure I left with the car I came for. And I was very happy I got reliable transportation to work and to handle my business. For that I'm forever grateful. My family is very happy with the vehicle I chose and the size of the vehicle. I've been calling everyone to express how happy I am for the blessings that God has given me and my family.

I purchased a vehicle on Sat. D ** was awesome. I had to switch vehicle out due to water leaking in vehicle. Kamsur ** is just as awesome. Love front end Mngr James he was extra awesome. The entire staff is wonderful. They made sure I was taken care of. I am referring my boyfriend and some other family members.

First time buying a car and they made it so easy! Justin was my salesperson and he was the best! I been to a few other dealerships before I went to DriveTime and he was by far the most respectable and kindest person. Between Justin and Donnivan (think I spelled his name wrong, lol) they were outstanding. Definitely recommend anyone who is buying a car to go there!!

From the moment we entered the doors, my daughter and I were welcomed by saleswoman Erica. She was professional, cheerful and down to earth. Erica took her time and even went our of her way find the car I wanted at a different location. Thank you Erica for your patience and assistance!

I purchased the car and was very disappointed that it was dirty inside and out, the engine hadn't been cleaned either. I asked a few times thru the deal but got no satisfaction. So when people ask me about you, I'll always remember I was given Dirty car.

Simply the best car buying experience I've ever had. Eric ** wouldn't let me drive my new car away until he was confident that I was completely satisfied. He even took the car to the gas station and filled it up. All the crew there was great. I'll recommend DriveTime to everyone!

Salesman really helped me find what I wanted. I am very happy with my purchase and I will definitely be recommending my friends to this dealership. They even made my payment options better for me. I prefer that it be taken out of my pay so it's less hassle for me.

Franklin & Donte in Garland went above and beyond their job duties to ensure I left very happy & satisfied. I will be sure to tell everyone I know how DriveTime treats customers and even though my credit was horrible I was never made to feel bad and was treated with respect and treated like a customer. Great job to Franklin for staying past closing to finish my deal. Thank you.

My experience at DriveTime was a great one. It was fast and everyone is very friendly here. I love my car. They really take their time to make sure you get the car that you want. Will come here again.

Adrian was super nice and gave me excellent customer service. I made my one call and he took over from there, just awesome. He never showed any signs that I was getting on his nerves and I know he is good because I can be a mess so this makes him a good salesman.

The staff on W Broad St location was great!!! Nick ** was the gentleman that help me get my car and he made sure to show me all my options because I was working with little money down because I just moved and was on a budget. I will recommend people to this company. Thank you.

I had a great experience at DriveTime! The sales rep Ladana was very helpful! I got the car I wanted. It drives good and very comfortable. If someone ask my about DriveTime I would recommend them to go and check it out. They have a many choices of vehicles to choose from. Thanks for having me as a customer.

My first time going to DriveTime I was approached by Justin **. He was very respectful and wanted to know what I was looking for. He pointed out a couple vehicles and went to get the keys while I was looking. I test drove the Chevy Sonic and liked it. We went inside and was able to get approved. I put a down payment on it and told him I would be back the following week to get it. My initial plan was to just look and get an idea what was available and if I could afford it. I went ahead with the purchase because of the courtesy I received. I also spoke with Malcom who was also very helpful.

BAIT AND SWITCH!!! This dealership will say all the right things to get you in the door and then they change the quoted terms on you when you show up; thinking you're desperate and will just accept whatever they spew and take the car anyways. The guy I had my appointment with never introduced himself. They raised all of the terms of the financing on me; despite what I was told, so my wife and I walked out and left. What is the point of even filling out your information with them online when they change everything when you get to the dealership? This company is no better than a payday loan company and deserves to be shut down. I guess I wasn't low income enough for them and couldn't be taken advantage of.

I wish I could give 0 stars. Don't go there, please. They sell cars that are very unreliable. I read nothing but bad reviews when I googled it in place of going on their website. I bought a 2007 Dodge Nitro. The very next day my car wouldn't start. I put it in the shop 7 times before it was found unfixable. Then they put me in a 2007 Jeep Compass and again in the shop two days later with a list of repairs so they agreed to refund me my deposit on the 4th of May. Here it is the 21st of May and I still have not received my money so now I have no car and no money... I'm in the process of starting a civil suit against them. Please comment if you have any complaints against them. I feel they treated so many people so badly. We should take a stand against them. I want them closed down.

I'm very happy with the purchase... Leah has make everything very easy and fast. Thank you. I will buy again. We are enjoying the truck very much. Thank again. I'm happy with came to DriveTime first. You guys make it easy on us to purchase our new SUV. Thank you.

I absolutely loved my experience at my local DriveTime. I went in with little in my pocket and they were very professional. They helped me find the perfect truck for me. A 2011 Chevrolet single cab long wheel base color. Color (BLACK). It is the perfect truck for the job I have. I would highly recommend everyone I know or ever come to know to go to DriveTime. Have a blessed day.

My salesman Jeff was incredible. He greeted me at the door; introduce me to his manager, and ensured me that everything would be fine. I gave my information from the website, I show him the car I wanted from the website. And without any runaround or procrastination I left in about a two hour frame with my new car (2011 Nissan Juke). Happy and completely satisfied.

I absolutely loved my experience at DriveTime! I drove my car (2015 Hyundai Accent) off the lot within just a few hours. I worked with Evan and he was an absolute pleasure to work with. I would definitely recommend DriveTime to anyone that is in the market for a new car!

Where do I begin? Let's go back almost a year ago to when I purchased my Honda. Great car, has been reliable, no complaints there mostly because it's a Honda right. So when closing the deal for financing they slap me with a 24% interest rate, so when all is said and done I'd pay close to $28,000 for a used 106,000 mile vehicle. To add insult to injury I've recently realized they charged me 2X the book value of the car in the beginning, so look up the value of whatever vehicle you're looking to purchase.

No late payment in 7 years, I made payments on time religiously. One time missed one "Dated" payment because of my boss but then I made a double payment the following due date. Three months later I was told I owed a payment. I asked for a "Financial statement" to prove it and they refused to send the info, so I said, "Until I receive that I can't help you because my bank statements say I am up to date." So that didn't stop them from ruining my credit, after I worked my ass off for 7 years to bring it back!!! Now I owe 1000 dollars more than what I am supposed to pay just to get my title because they can't supply a simple statement proving their claim. Bridgecrest/DriveTime = scammers.

Sale associate was prepared to answer all questions. Very kind and explained all forms. He was exceptionally nice. I would recommend my friends and coworkers. This car is my 6th new car although the interest rate on this car is high because of my credit rating and down payment but I need better transportation. I want to say thanks.

This past weekend I visit DriveTime in Torrance. I was very pleased with the service I was given. My agent was Charles **. He was very friendly and very helpful. I was able to leave the lot with a car. Thank you so much for all your help! :-)

I was originally worried that once I arrived at the Judson dealership in San Antonio that they wouldn't be able to help me get into a nice, dependable vehicle. How wrong I was!! First off Fred ** actually came to my house to pick me up for my appt instead of having to depend on a friend or take a cab. Never once was I pressured into making a decision on a vehicle I didn't want.