DriveTime Reviews

Antonio ** was definitely a huge help in looking for the vehicle I wanted! I had my 2 small children with me and he made sure they were occupied and I did not feel rushed or uncomfortable when my babies started getting restless. He explained all the numbers to me and once the deal was sealed, he still assisted me until I left the lot.

Unfortunately I have bad credit and have had too many bad experiences at buy here pay here lots. This was the first positive buying experience I have ever had. Malcolm was patient and very willing to help me until I was happy with my choice. I had to bring my children which can sometimes make things difficult but he was engaging and kind to them. I found a car that I am in love with, a salesman that I actually enjoyed and had a great experience to tell others. I thanked him many times for his kindness and patience but once again thank you Malcolm. I am completely in love with my car!!

The total experience was amazing from start to finish. I applied online and was in and out of the dealership in about an hour. The customer service was very professional and the salesman knew the answer to every question that I asked. 5 stars for you guys...

Our visit was smooth. I came from Baton Rouge, La to buy a car. Our appointment was at 12pm. Jeremy ** was very helpful and pleasant. He made sure that we were satisfied with our purchase. We were done and ready to go by 2:15pm. Thanks Jeremy!!!

I was very satisfied leaving in a vehicle. Michael was very helpful ensuring that I got what I wanted. The building was very clean everyone had masks on and social distance was practiced. I will definitely recommend them to friends.

My experience there was very wonderful, looking for a car for my daughter and we were stressing because we got the runaround from previous dealerships, so glad we decided to stop by here. Everyone was very friendly and helpful. I will definitely recommend DriveTime to everyone I know that is looking for a car.

All of the staff was very accommodating and pleasant. Benjamin was very professional and friendly. I appreciated the time he took to explain everything (more than once) and made sure I understood if I had any questions. I appreciated his honesty and not trying to just sell me on the highest price car on the lot, but understood my needs.

KJ and Joann were great to work with. We traveled over 5 hours to get our vehicle. I couldn’t believe how fast and easy the process was. We were greeted like family. I will highly recommend drive time to anyone looking for a new vehicle, go to Bedford! Thank you so much guys!!!

I want to thank Dayne the sales rep who assisted me at the DriveTime on Florida and Fowler. He was so helpful and made everything so easy for me. I was in a bind with a broken down car and a job that requires me to travel, so a vehicle is most essential! Dayne did everything in his power to make sure I left DriveTime with a vehicle. I appreciate him!

After phone contact with Julius and credit approval, an on-site appointment at dealership was made. Arrived at dealership to complete sale transaction. After spending 2 hours completing paperwork and watching videos, was given key to test drive car. Despite knowing I had an appointment to purchase car, car was filthy and had not been detailed at all from time it arrived at dealership. Also, this car is a CMAX Energi and was MISSING THE BATTERY RECHARGER, A NECESSARY ITEM FOR THIS HYBRID CAR. Had to wait 1 hour longer for wash and detail before getting on road for a 3 hour drive home. While staff were courteous and professional, disappointed car was not ready and had to spend far too long at dealership. Why then bother with making an APPOINTMENT?

My car buying experience was great! Kurt made the experience extremely easy as a first time car buyer. He reminded me of my required documents and was very accommodating with the change of my schedule! Will recommend family and friends!

Staff was very nice and helpful. Explained every detail of the process in detailed. I did not feel pressured to make a purchase. I had multiple car options to chose from. I highly recommend DriveTime for purchasing a used vehicle.

My experience at Drive Time was awesome from beginning to end. I have had to go through the car buying experience twice this year and my experience with Drive Time was the most comfortable. I didn't feel any pressure, I was never nervous about how I would be able to come up with a down payment, I felt the staff was concerned about me and cared about my needs. Joshea was outstanding. He replied quickly to emails and went out of his way to ensure he was available throughout this entire process. Robert ** helped out as well and the Manager Cedric made sure I was happy with the whole process. I would buy from Drive Time again and again.

Best customer service ever from everyone and it was fast and easy. I mean hands down the best. I love my car. My babies are so happy. They ask me, "Mommy is this really ours." We are in love. Thank you KATRINA FROM THE BIRMINGHAM LOCATION!!!!

I was very pleased with the service I received both from David and Andrew. There were some small issues but they were able to resolve them with a little time and a lot of patience. Very professional at all times. Would return and recommend to friends.

Chad was fantastic, and I was very pleased with the process from start to finish. Everything was fast, easy, and efficient. The service was friendly and in no way pushy at all. I would definitely come back to DriveTime on Memorial in Tulsa!

Car buying made simple. I am pleased & will recommend to anyone. Dont hesitate! No haggling either which made it easier. I got exactly what I wanted & paid exactly what I wanted. Can't beat that. No rushing, no pressure, exactly the way it should be!!

This guy is awesome! Super friendly, funny, a joy to work with and kept me up to speed with any and everything going on. Not to mention, the best part - he was honest and helpful! Thank you Randell! I appreciate all of your hard work and I will be directing any and everyone to you that I can!

Great friendly staff with quick service. The staff provide the choices correctly and are professional. The business is clean and has good atmosphere. The information provided is done in professional manner. The only thing is some info is hidden from you until closer to closing the deal. Dealers should be upfront with all of vehicles details, good or bad in order to make the consumer more comfortable with their buying decisions.

My 2 Daughters were looking for clean dependable cars for school and work so they went on the internet and found Drive Time. They had searched and found two great cars an Optima and Versa that they liked so they went in on Monday and Saturday and came out with 2 nice, clean and affordable rides, Thanks a lot.

James and I had a great experience. We did most of paperwork online. We were in and out with a great deal and car in two hours. Tania answered all our questions and was so nice and helpful. We already recommended two people to Drivetime and I hope they get a great deal also.

They rushed me, they did not explain any of the paperwork that I signed and they gave me the optional items without my consent! They were not friendly and made rude comments. I won’t buy from Drivetime again. I also won’t be recommending the Tryon Drivetime to anyone!

The sales man Mr. ** was awesome in his job. He display great customer service and an outstanding personality. He was very patient and polite. Everyone was nice and polite from the emails until I drove off the parking lot. I would recommend people to this company.

The most political honesty I’ve seen in sales. Matt and Kent did awesome. Worked with me everyday till I was able to get not just what I needed but what I wanted. Then the lady in Lakeland was fabulous with getting everything done signed and me out the door in my awesome new vehicle.

Buying a car now; just not what I wanted to do. But, there was stressed. Shopping than buying from Drive Time was stress free for me. I found what I was looking for and I didn't feel pressured. Thank you to the Downey team.

Guys were great and helpful. Most salesman are pushy and calls a lot not allowing a customer time to shop around. The guys at DriveTime were very patient and that's why I went back. Wynnton ** and Sam showed great customer service.

Anthony ** was super helpful, kind, and patient while assisting me purchase my new Fiat500x Trekking. I traveled an hour and a half to the Ocala, FL for this vehicle given it was on the market for a price I couldn't pass on with VERY LOW mileage. I had been searching for almost a month now, and I am more than happy I waited to find the right vehicle. Anthony was very knowledgeable and was able to answer all of my questions pertaining to warranty, paying off the loan, interest rates, and even how to make payments towards the principal bal.

I enjoyed my time at Drivetime. It was shorter and easier than expected. However I did get kind of frustrated since they don't allow customers in the store and it was hot outside. Also my payments are kinda high so that kind of downgraded my experience.

The young man who helped me was great. I would suggest washing the cars and filling the tanks when customer picks up to take home. Also they should have a greater inventory for customers with a low down payment considering the economy and the pandemic.

I am a repeat client. This is my 4th vehicle and I can always count on Drivetime when other auto places deny me. I tried several places before going to Drivetime. I knew you guys would approve me regardless of my credit and you offered me great upgrades due to being a repeat customer. The transaction was very fast and I am happy. The only thing is there was no owners manual for my 2014 Ford Escape SE in the car.

I was very well pleased once I got into the place. My salesman was very clean, upfront and a gentleman. Answered all my questions. They were very professional, courteous and very well trained. I had very good experience.

Very satisfied with the Williamstown N.J. office and very dissatisfied with the Langhorne PA office. The cars could be taken care of better and detailed before being sold to customers. In addition the cars could be looked at by a mechanic before going on the lot to be sure there are no problems.

George was our salesperson on Shadeland Ave. And I have to say he could not have been any more helpful, knowledgeable and overall informative! I would recommend him to ANYBODY who’s looking for a new vehicle. HE WAS TRULY A GREAT SALESMAN, very friendly and extremely welcoming!! THANKS GEORGE. YOU'RE THE BEST!!!

This was the easiest car purchase we have ever made. The downpayment was reasonable and the monthly payments are far lower than we expected. We have been telling everyone to go to Drive Time. Daniel at the Raeford Rd location was our Sales Rep and he did an amazing job.

Cicero ** was an excellent salesman. I was in the dealership and drove away with my car in only two and a half hours. The selection of the vehicle was easy with the down payments posted with each vehicle. I was totally surprised and elated how easy Drive Time helped me purchase my 2016 Nissan Altima.

Had an excellent experience at the Montclair Dealership. Crisjon was a wonderful sales advisor. Went in to look at a particular vehicle, but was not to my liking. We looked at a few others and found the one that was perfect for me.

I went to the dealership for an unplanned car purchase and the staff could not have more helpful. They were friendly, helpful and found a car that was right for me. You get a lot for your money here. I would definitely recommend them.

I am very disappointed in the service received at the Owings Mill location. The staff was friendly but they wasted my time & money. I sat from 230-730 just to process my paperwork just to leave the location and in 5 mins my engine overheats & I’m now w/o a vehicle it’s such a inconvenience for me. I was really hoping to enjoy my first car but the same problem happened twice. I will be returning the vehicle and requesting either a a new One in a healthy conditions or just give me my refund back bc you all are leaving a bad 1st impression of the vehicles/service and most importantly as a first time buyer I was excited but that excitement turned into a anger and disappointment.

Daniel ** was a great customer service rep, I appreciated the extra mile he was willing to take! It was such an awesome experience. I would definitely recommend to everyone! If you’re looking for a car go see him, you won’t regret it! Thanks again Daniel!

Cam, was professional and nice. She did most of the work the day before I came. Even though my credit is low, the price for the overall vehicle was high, but I'm glad I'm in a newer vehicle for my children and self.

So it looks to me like the lawyers and the financial people in Arizona came up with a scheme of bait and switch with the APR the pre set payments which I pointed out to the paper pusher because they're not car dealers. When questioned about the scheme they could not defend it. Just said, "Well yeah..." I did not like it and will not recommend anybody go over there. I think I got a deal that's less painful while there witness and talk to man bringing car back because he said daughter had been ripped off paying $30,000 for a 2012.

Brittany ** is Awesome!!!! She was very professional, knowledgeable and courteous - she explained everything in detail - allowed time for us to consider options and so forth-very patient young lady - I would certainly recommend services to anyone in need of a vehicle, to go to you guys.

This Team is AMAZING!!! Ben, Don, Sue & Brian are sooo amazing. They made my purchasing experience so easy and great and I will continue to recommend more people to Drive Time!!! Thank you guys for all your hard work.

Jose had great customer service. He was very thorough about the whole process. However, the bank app was extremely invasive and violating. It was the worse part about the whole process. Tyler ensured that I paid more than the price that was quoted on the website as salesmen do. Outside of that, it was a good experience and I'd recommend others.

We went to DriveTime in Fort Worth to purchase my son's first car. Rhett and Laura were both great. We were able to get my son into his first car with a reasonable down payment. Rhett was great and patient with us, he made sure we had all the numbers before we came in. He also emailed pictures of the cars within our budget. Laura made the paperwork process quick and simple. I am truly grateful for their help in making my son's first car buying experience a great one.

I purchased a new vehicle yesterday not even 24 hours ago, and Turing left onto a street my radio starts going out while driving with air on. I suddenly smelled smoke and seen the inside of my car smoky. I let down my windows and pulled over, my screen displaying my radios stations and time was blank. My air cut off on its own and my radio stopped working. I was scared to drive home. I will be calling in the morning to return my car hoping to find a solution, this is unacceptable. I literally didn't have it for a full 24hrs yet.

Drivetime and Jose have been awesome. I will definitely be going back! Jose was kind, helpful, and explained the whole process. He was a patient salesman and he was not pushy at all! I will recommend family and friends to go there.

Emmanuel was fantastic! Super helpful, very polite, upfront and honest, and as quick as possible. Wonderful experience! I even had my three kids with me and he was engaging with them, answering their questions, and even let my oldest help put the tag on.

I came in for a trade in and to buy a BMW X1 at the Round Rock dealership and Mr. ** was very helpful and very professional! Definitely has executive potential! Definitely a star in the making! He was very kind and and very patient and very thorough!

Greg helped me so much by finding the perfect car. He made it so seamless and I was able to go in and out within 1 hour. We made sure everything was covered. Especially with covid this was a great experience. Glendale location.

2018 Jeep Compass Purchase. My Buying Experience was OUTSTANDING!! My consultant - David ** - was about as engaging, personable and knowledgeable as could be; He walked me thru the process, explaining how everything worked. Once he had my financial information he laid it all out; Not threatening, absolute NO HIGH PRESSURE At All. Best Car Buying experience EVER!! Thank you so much DRIVETIME. Regards Larry **.

Our salesman was ** and he was excellent. All of his service that he gave us he was courteous and helpful. We enjoyed working with him. He went over every detail that we needed to know to purchase our vehicle. It was painless and we were very happy with his service. You are very lucky to have ** as a salesperson. We got our car at 6431 North Tryon Street in Charlotte. Thank you.

I just purchased a 2018 Buick Encore on 7/21/2020 at DriveTime in Lewisville, when test driving it, the engine light wasn't on. The paperwork stated everything was good with the vehicle. On my way to work the next day 7/22/2020 the check engine light popped on. I work overnight so that's why I am finding out so late. The car was parked after getting it from the lot. I just need this to be fixed!

Cody P. at the Glendale location was awesome! Five stars!!! He made the process so easy. He was super knowledgeable and courteous. He was also super organized and efficient. Even though we came in later in the day he had us in and out with our new car in no time.

I had been car shopping all week with multiple other places with no luck whatsoever and rude service due to my credit. I needed a new car ASAP for work and Terrance helped me find not only what I needed but also something I would enjoy. He literally took the extra time to look at all of the options I had and provided them to me. I am so happy with my new car and thankful for his help and the experience of his kind service. I will always recommend Drivetime.

Fair to say that I was shopping around for cars, but after I spoke to car sales agent, Gregory, I was very impressed. He was very informative, smart, organized & showed me a car that was just what I wanted. I hope that now I have purchased this car that this high quality of CS continues at Drivetime.

I found a car that I liked online at the Torrance dealership and tried to purchase it at the Montclair dealership but due to Covid-19 I wasn't able to. I called the Torrance location and spoke to Charles about the car, he was extremely helpful and we were able to do everything by phone so when I came to the dealership it was an easy process.

What a horrible experience. I picked out a specific car and thought they were holding it for 2 days. Went to buy it and they had sold it 2 days ago. Then they are going to call me the day after?? And when I sent them a text, Quiten said, "Oh sorry for the inconvenience??" Really!!! What kind of customer service is that?? Horrible employees.

I honestly didn't expect to leave with a car but sales representative Tania ** helped ease my worries and was excellent in helping me in picking out a car that was within my affordability. She is awesome. Everyone there was very nice and I appreciate the kindness they showed me.

Matt was very professional and friendly and made our car buying experience smooth and comfortable. We are pleased with the vehicle that we purchased so far and it was the car that we had our sights set on so I'm happy we got the car that we wanted and I will definitely recommend a friend if I have one looking to purchase a vehicle.

I love the car we picked so far. If anything changes, I’ll review that as well. Aside from that! Andrew was a great guy! I thought the other reviews were just boasting, just because. I was wrong. He’s really a great person. Lets you know what’s what and why. Hey Andrew, I appreciate you taking your time with me.... Thank you..

Due to new restrictions of COVID-19, it took a lot longer for me to be seen. My appointment was at 1:30, but I wasn't seen until about 4. But, Marcus and Ryan were the only 2 working and both made sales; which causes lots of paperwork. They made sure to keep communicating with me while I waited. They made me feel comfortable. I was eventually helped by Ryan (at which time he should have been clocking out). He never rushed me through the process. He made sure that I understood everything. I appreciate his effort and I'm truly happy with my purchase at this time. I'd like to thank both guys for their excellent customer service.

Very happy with my experience with the overall help that was given by the staff at DriveTime. I was made to feel very important and that my feelings mattered. One disappointing point, I didn’t get any floor mats for my vehicle. This experience was So much better than my first experience with DriveTime back in 2010 or 2011. They were Outstanding and I am definitely recommending them to my family and friends!!

Although I was skeptical I went along with my husband’s plan to go here and apply for a new car. From the moment we walked in everyone was extremely nice and helpful throughout the entire process. It was quite easy to find the car for me and this was the quickest trip I’ve had to a car lot EVER. There wasn’t hours of paperwork to do and they even got me signed up with full coverage insurance with Geico before pulling off the lot. I wish every customer service experience in my life felt this good and this easy.

Customer service was very professional and really appreciate the hospitality I received from her - very warm and pleasant. Also the social distance was very professional and I appreciated that. Thank you for serving me and caring for my needs. Looking for to enjoying my lovely Vehicle.

Zach was really helpful! Worked really well with us and made sure we got a good deal and really cared about our needs were and made sure we did not leave until we were satisfied. Would recommend going here again in the future.

Jessica was fantastic and it was quite possibly the easiest transaction I've ever been through. What absolutely recommend DriveTime and specifically Jessica for future business. Transaction was smooth and simple. Financing was a piece of cake as well and income verification was just as easy.

Oscar made my car buying experience stress free and smooth. The manager Tasha was very helpful as well. I went in with no hope of financing a vehicle with the state of my credit and I now have a safe and reliable vehicle thanks to Drive Time.

I was able to complete the majority of the process over the phone with Matthew **. Matthew took me through the process and got me into a vehicle that I could qualify for. I do think that the website is somewhat misleading. The down payment estimator has no basis in reality. I recommend a policy of honesty. That was my first contact with Drivetime and there were no vehicles on the lot that existed within a thousand dollars of the down payment quoted on the website. So my first experience with your company (via the website) was distasteful. It got better. Also the warning that was given informing me that I am responsible for my comments is is redundant and insulting. It leads me to believe that some people are so unhappy with you that they leave reviews which you consider actionable.

It was a little frustrating trying to get to see the vehicle and discuss a purchase due to a Covid issue in the office, but the corporate response was absolutely on the mark. We drove one vehicle for a few days and when we were able to get to it, the service from Drivetime was excellent. I would highly recommend anyone seeking a vehicle to come here.

Ashlie ** was amazing, patient and very helpful and friendly. I will definitely recommend Drive Time to my friends and family. If I someone ever ask me where I got my car I will proudly tell them DriveTime. Thank you so much.

I went to the Drive Time dealership not expecting anything and I've had some bad experiences with dealerships before but Drive time has given me hope that there are still good people out here. Thank you Drive time!!! I would recommend this dealership to anyone needing a car.

Everything was a great experience. Agent was very helpful and knowledgeable of car details. Test drive went smooth. Entire car buying process was easy and informative. I really like the car I purchased, it’s driving and functioning with no problems. Would definitely recommend to others.

Great service. Friendly staff. Excellent options in vehicles. John was super helpful and didn’t mind me taking my time picking out the right car. They were super informative. And show you a lot of information on the vehicle. The process was quick and easy. I didn’t feel pressured or annoyed like most car buying trips.

I checked into car dealership yesterday to test drive a car. Maurice on Bell Road had the car ready, he was professional, courteous, friendly and provided excellent customer service. This is my 3rd car I have bought with DriveTime and I do recommend you to my friends and family. Thank you!

3rd car bought from DriveTime in Bradenton, FL. John was my salesman for all three cars. He is fabulous and the only person I trust when it comes to car buying. He’s honest, he cares and he treats me like family. I have been happy with all of my cars I purchased from DriveTime. Car buying is easy. No gimmicks. I’ve had nothing but a positive experience.

I had an amazing experience with DriveTime off of Southwest Fwy in Houston, Tx. I had the pleasure of working directly with Oscar ** whom made my first time buying experience exceptionally smooth. I enjoyed the environment most of all because everyone I encountered had great energy and wished me the best of luck. It meant a lot to know that they genuinely cared about my experience and it showed. I highly recommend purchasing any vehicle from THIS SPECIFIC LOCATION, make sure to speak with the manager Staci, she kept in touch and didn't pressure me at any point during the process. The best adulting decision, hands down.

First I’d like to say this is my second car purchased from DriveTime. The customer service is excellent. The buying process was so simple, quick and straightforward. Our salesman Trevor was awesome! We love our new car and the first car we purchased is still as great as it was the first day we brought it home. Great experience and I would recommend DriveTime to anyone looking for a car!

The sales rep I was working with Amber ** did not explain anything, was singing most of the time and the communication was terrible. After I go the car the battery dies the first day!! I had to buy a new battery. Are these cars checked before giving them to customers? Car was dirty, had to take it to be cleaned, and gas tank was near empty. I thought another sales rep said they give you the car at 1/2 tank...Again no communication or lack of communication. I would not recommend Drivetime to anyone. It's a good concept but maybe I went to the wrong location.

They sold me a $16,000 lemon that’s worth $4000. They have not baby any help at all since. I had to drop $400 in the first 30 days. Now a year later I have replaced 2 mass air flow sensors, one catalytic converter and will have to replace the second one and Saturday the transmission went out a second time in less than 3 months. I am now getting evicted because it was either fix it and pay my car payment or pay my rent. My finance company told me again to contact DriveTime. I did. Still they were not helpful and even sounded irritated just to deal with me. I have spent the last year struggling because drivetime sold me a overpriced lemon and disappeared.

I want to thank my salesman Luis **, he made this purchase very easy and explained everything I needed clarity on. The way they make sure you understand what kind of purchase you are making is impeccable. Thanks DriveTime.

George the salesperson was really awesome, answered all my questions and took care of me in a timely professional manner. Very pleased with my experience. I’d recommend all my friends and family to Drive Time and the quality of cars are really nice.

At first I had doubts about getting a car but the staff at Drivetime were friendly and helpful. The next vehicle that I purchase is going to be from you guys. Thanks for all your help on Memorial Dr. You helped me with my current situation and I can finally say goodbye to Marta.

Drivetime - 2351 E Hwy 501 Conway, SC 29526. ** at this location was informative and very helpful throughout my experience with buying a vehicle. He left no questions unanswered. Very satisfied with how he conducted himself and represented Drivetime. The manager there was also very helpful and informative.

Our first experience with DriveTime, we purchased a 07 Camry. It was totaled recently in an accident (it was parked). We were so frustrated by the usual car run around - decided to go back to DriveTime. The experience was even better than the first! DriveTime made us feel like they valued our business and our time. The Savannah experience was a bit course, but the N. Tryon on guys were their usual selves! Friendly and ready to help. Thanks, N. Tryon and thank you, Sudan **!

The car should have been cleaned GOOD. It is questionable if the car was even cleaned for COVID-19. After purchasing the car the next three days me and my fiancee were very sick. The interior and seats were nasty and were cleanable. After we got the car. We had a friend clean the interior and seats. NOW, it looks like a NEW CAR.

The customer service that Evan had was amazing. I recommended one of my friends to DriveTime. I am very happy with the car that I got and very grateful with the price. Thank you guys so much. I will continue to recommend people.

I was in love with the vehicle at first but it broke down 30 days after my purchase and the warranty that I purchased is not worth it. It’s hard to get in touch. I was literally sold a Dream. It seemed like a decent place to purchase a vehicle.

I was very pleased at how painless it was to purchase a vehicle from Drive Time. The associates were helpful and kind. I will recommend Drive Time to anyone looking for a vehicle. We actually got a better deal with Drive Time.

I really appreciate Daniel ** and the Sales Manager that worked on my account. They really worked hard in finding a solution to my challenging situation. I was able to drive off the lot with a 2017 Hyundai Accent Hatchback for a affordable down payment and car payment. I really want to thank those guys because they could’ve gave up on my account and told me that they could not help me but they did not. They truly approached my situation with genuine concern!!!! Great Customer Service!!

2012 Black Chevy Traverse I bought from Brittany at DriveTime in Mobile Alabama. She is wonderful. She is very friendly. The building is very clean and in a good location. They work with you on what you have for a down payment and get in you what you can get with your down payment. DriveTime is awesome.

The waiting period while inside the dealership could've been more organized, and be more specific about the pricing of the chosen vehicles, but in the end, it turned out better for the price of the vehicle we've purchased, and the car my daughter & I purchased was a great choice. It drives great, good on gas and works great, picks up speed!

Looking at cars can be nerve-wracking, trying to figure out if I have the credit score I need to get the car I want. I work hard and have steadily raised my income over the past 10 years, but I have had personal issues with a non-working spouse that eventually ended up with a divorce and financial issues. DriveTime made it easy to pick out the car I was interested in online, they let me test drive it without making me feel like I might not be worthy, and they offered reasonable purchasing terms clearly and plainly - no negotiations or wondering if someone else could have worked out a better deal. I got the down payment together, verified my income and drove away in the car I wanted relatively quickly and easily.

I went in yesterday and within an hour I was driving out with a new car! They were absolutely amazing and quick! I have zero complaints about my service or my car! They also already called to check on me and my car today!

Brandon ** and the rest of the staff were super friendly and helpful in assisting me to find the right vehicle. The price was my issue, but, in the end I came away with a nice car and a good amount of warranty. I got 38.4 miles per gallon on my way home that day as well overall, very happy with my service and will probably do business with them when in need of another vehicle.

Ernie helped my husband and I big time. He was very patient and knowledgeable and helped us to get our dream car at a price we could afford. We love our Nissan! We couldn’t have this wonderful moment without you. Thank you very much! If you are looking for a car I recommend going to DriveTime of Williamstown, NJ. Everyone working there was friendly. It was a good experience.

Everyone was courteous and performed their job as a professional. Everyone spoke clearly explain everything in a proper manner showed good customer service When there was a waiting. They checked on the customer. Because of the Cove advisors they kept their 6ft distance had sanitizer available all the customer sing pleased and do not have to wait long the place was clean the seating was distant because of the virus and all was well.

Daniel was the sales agent that assisted us in the purchase of our car. He was very pleasant and professional. The process was fast and easy. We are very pleased with our business with Daniel, our experience, and our new car.

Car I purchase had to be return due to when I left about 20 minutes down the road engine light came on. So I had to return car and get a complete another car and didn’t get my discount for being a return customer like I was advise.

Dylan was amazing. He made the process quick and easy. Not to mention the conversation was great, really relatable. He recommend the exact car I was coming for and what a coincidence that he had the same same. Truly amazing.

On June 12 I came to DriveTime in San Antonio from Lafayette Louisiana to get a car. I had a horrible experience. First the air in the car didn’t work. They couldn’t find out why. My husband had told them what was wrong with the car because he works on cars for a living. And they tell him that he couldn’t plug his scan tool up to check the car out. But they wanted us to pay $15000 for a car that he couldn’t check out. They have some places that let you take the car to a person to look at it before you make a purchase and I would be damn if I would lose out on $15000. That’s a lot of money. And it was my husband birthday gift so I was very disappointed and wouldn’t advise nobody to get a car from them unless you want a lemon. I rate them a negative 0.

I purchased a 2018 Hyundai Elantra from the DriveTime location on Sahara. My salesman was awesome. Super patient, helpful, friendly and knowledgeable. The car I purchased is exactly what I was looking for and the payments are perfect for my budget. I highly recommend purchasing a vehicle from Drivetime. It was fast and fair with a great salesman helping me out through the entire process. Thanks for a great experience. I will be back.

Cars are over priced for the most part. Damage to cars that aren't in the description and dirty cars. High interest rates but fair approvals. I would recommend if you have bad credit only. I got a nice car but gotta fix damages that weren't listed in the description of car.

I searched for weeks and struggled with the whole process of trying to buy a new car. Drive Time made the experience painless and quick. I highly recommend them to anyone looking. Especially if your credit is a bit bumpy. So in love with my new car!

Sean and Andrew were nice and not pushy. I told Sean how much I had to put down and when I was approved he came out with several keys to cars and SUVs and told me which ones they went to and I chose the Jeep Patriot. I definitely recommend DriveTime in Beechmont. Thank you Sean and Andrew for a great experience. Keep up the good work.

Well I just be brief with my statement, it started off a little crazy because I didn't have my identification or my card, but I did go retrieve it, came back. The rest was nothing but great Vibe, salesman Joseph ** gave me the best deal in option on the choice I made. He was very friendly, knowledgeable, great customer service. I will recommend anybody else to come to him or DriveTime itself.

Love DriveTime. Will do it again if I had to and will refer people indeed. Staff very helpful and patient to every client. Was satisfied with purchase and very much time for visits again. Will not be disappointed with my decision to buy car of any kind with DriveTime. Love you guys and I’m very grateful for them indeed.

Very easy to get a car. No pressure whatsoever. Let you go at your own pace and make your own choices. Great sales people! Great selection of cars to choose from. Very clean office space. Everyone inside following CDC recommendations.

When I filled out an approval application online they told me zero dollar downpayment but when I got there I had to come up with a downpayment. The car I bought ended up being a $300 downpayment. The car I wanted originally was only $1000 more and you wanted a $5000 downpayment. That is ridiculous. When you’re preapproved for a certain downpayment you should honor that downpayment. It also took three hours to get out of the dealership. You need to speed up the process. People don’t have all the Time in the world. They have lives.

I purchased a truck and was unhappy with it. I had it for a couple of days. I drove it maybe a thousand miles and then I called Jason in Jacksonville where I bought it. I explained to him how I felt and he found another truck with an extremely limited inventory that I was interested in. I went to East Orlando from St Petersburg and looked at the truck. It got underneath it and it was an absolutely great shape for a 2013. It's a fancy or truck that I needed for a work truck but it was about seven or eight thousand dollars less than all the other dealers that I have been to. I am now driving it and I'm loving it. This is my second purchase from DriveTime and I try to recommend everybody I know or that asks me to go to DriveTime. The bigger the down payment lower the interest rate. My first truck I got zero down. Thank you drive time.

Great experience at Gladstone! Jessica, Yacento, and Connor were friendly, respectful, kind, and FAST!!! In total we spent less than 3 hours from the first minute we walked in the door thru driving off in our new car. We will definitely be back in the future!

I purchased a vehicle from Drive Time. It was the best experience ever. No hassle. I knew before I walked in the door what car I wanted, the price, down payment and financing approval all done online. The service was friendly and quick. Thank You!!!

I had an easy purchase, just didn't like that I was told extended warranty was optional and it wasn't. Also the website gave me a down payment and when I came in the amount was more. I felt that was deceiving.

Very friendly salesperson, and decent prices. Everyone who I talked to was very friendly, just wish the payments were monthly instead of by weekly. But it is what it is. The car is very nice and runs great. Maybe looking to get another one for my wife.

I've been shopping for a car for a couple of weeks. Everywhere I went, I got the run-around. The process here was so easy and stress-free. I was pre-approved in minutes. All I really had to do is come in and figure out which car I wanted and sign the paperwork. All of the other car lots could benefit from following suit. Thank you guys!

Car buying was good, but the car I have purchased is a nightmare. Bought the vehicle in 2019. I purchased a 2015 Mitsubishi Outlander and here’s the of problems: they couldn’t connect my Bluetooth so I cannot use my phone. Transmission had to be replaced and NOW the A/C is messed up. I thought I was buying a reliable vehicle. I am a single mom and have to worry about my travels. Very unhappy with the vehicle.

The service and purchase was so easy and helpful. They didn't let me take the car I chose home right away. They inspected it and made me wait till it was a pretty much perfect car. I like that. Thanks.

The car salesman was great. He went out of his way to help us and he demonstrated excellent customer service. I think his name was John. I'm not sure. I can't recall at the moment. I would definitely purchase another vehicle from DriveTime in the future.

I just started to build my credit so i knew it needed work. 3 other car dealerships turned me down & a friend recommended Drivetime. From start to finish it was a great experience. EXCELLENT service. I would recommend drivetime to anyone. They are simply awesome.

I was approved and wanted a car from the Las Vegas Sahara dealership. Drove 4 hours and was told they cannot sell to me. I drove another 3 1/2 hours to riverside where I got a car. Not friendly people.

I was treated with the upmost respect, and I had great service in a decent time frame. I arrived at the Greensboro location at Drive Time. I was happy with my service and grateful for my salesman Josh. Josh is a great salesman and his team was also great, and I was thankful.

It was fast and easy. Asked for a repair and it was taken care of in a timely manner. I liked the facts of not having to spend hours in a dealership. Also great customer service. Smooth transaction.

From entering the door to leaving I was smiling! My experience at drive time was amazing. Erika went above and beyond to explain everything and ensure I had peace of mind especially when I left out the door. It felt as if I made the right choice! Definitely will recommend drive time to everyone I meet that will need a vehicle!

This is the second time I've been to Drive Time. Once with a family member and recently to purchase my own vehicle. I have also referred 2 other people who have left very happy. The staff is very professional, they don't have you there all day and always recommend good options that might work for you. I would recommend more people.

Toyota Corolla. Very helpful staff. Everything was nice and straight to the point. Had a good bit of cars on the lot that were nice. The prices were good considering all that comes with the car. The place itself was clean and put together.

They helped me get in and out pretty quickly. They even helped me entertain my son while doing the paperwork. My best experience buying a car!! They made sure that the car I was interested in had everything I was looking for. Thank you!!

My experience with DriveTime during the CoVid-19 Pandemic was excellent! Social distancing was maintained. Paperwork was well explained and quickly executed. Jamie, the sales representative, took time to explain and clarify any questions that I had. I would highly recommend DriveTime on McKnight Road in Pittsburgh, PA to a friend in family member. Thank you. :)

At this time I like to say thank you. I had a very good visit at Drive Time. Got the vehicle I wanted Nissan Pathfinder. The DriveTime personnel that assisted me was awesome. Salesperson the brother spoke very clearly, very plainly, super polite. If he still works there I'll keep doing business Johnny. Get my daughter to come there now. I thank y'all 100%. Keep on working with your customers and we'll keep coming in. God bless you all. God keep you. Again thank you.

Yaz was excellent with explaining in details of all of the paperwork and very patient with me and my fiance with providing the information he needed to submit to complete the process. The car is fantastic we are very pleased with the car.

Very easy and pleasant buying experience.. I am working on rebuilding my credit.. Thank you for providing financing and a great vehicle. Very friendly and helpful staff. Would buy from you again, and would recommend to others.. Again thank you.. Love my new Ram 1500 pickup truck.

This place help me out so much I recommended everyone I know to give them a try. I love my new car. The staff was very friendly to me and I didn’t stay in the dealership all day like most places just to be told "You need a cosigner" or "We can’t help you."

My car was purchased on Friday May 15th. I drove it 50 miles and it wouldn’t run after that. I called the manager and told him I needed to work all weekend and couldn’t have a car that wouldn’t run. He told me to get a jump and get there by 6pm before they close and he could order me a new battery. I told him I’d rather get the Focus and asked if someone could tow the car and help me into another car. My company CEO was going to be in town this week. They closed and I went all weekend with no car. We had a rain storm and my trunk was flooded so I really just want to return. The car. I should have went with my gut when manager said my rim wasn’t fixeable because its cosmetic pic attached.

Thank you Yaz. You are a fantastic, very patient, great customer service. Thank you DriveTime stay safe. Please give Yaz a raise you have a great worker in Lombard, Illinois???. I like how you did the six feet distance, thank you for that. My most favorite is the online application. How quick it works, and you don't sit long for someone to approve your application. And I like how the salesmans wipe down everything after a customer leaves, just being safe. I enjoyed myself and another thing I like is how drivetime give you options as a customer to choose your vehicle, not what they want you to drive so thank you drivetime.

I purchased a 2013 Ford Escape that had 92,000 miles on it. When I purchased the vehicle I was really concerned about the high mileage, but was reassured by the sales person that the car was in tip top shape & shouldn't be in need of repairs anytime soon. I was even told that the tires & brakes on it were brand new. So, I had $1000 down & financed 17,000 because I have crap credit & ended up with over $5,000 in interest. 2 months after having the car I started hearing the brakes scrub. I took the car to my local mechanic at Tuffy. The brakes & rotors needed to be changed. I paid $450 for new brakes & rotors.

Reserve vehicle online, make appointment, test drive, get approved, e-contract, they complete the warranty and services, then you drive your new vehicle home. Devin got me set up and on the road with everything I need. They even set up my Sirius radio for me.

I enjoyed and appreciate my experience there at DriveTime. The process was quick and everyone was helpful. Walisha, my sales rep, answered any questions I had and made sure I understood her answer for the questions I had. She even helped me find insurance that was affordable for me! Thanks, DriveTime!

Was excellent! I was greeted and the customer service was great and very friendly. They assisted me even though I didn't have an appointment. Service was quick and I wasn't questioned about my past credit. I wasn't turned down but they guaranteed me that I was going to get a car! I'm so thankful and would recommend friends and family to purchase a vehicle from DriveTime.

Fast and easy purchase. I have previously been to Drive Time with a friend of mines when he was looking for a car. The customer service and help they provided him was amazingly outstanding. They even answer all my questions I had at the time even though I wasn't their customer at the time. Months later I came back to purchase myself a car and received the

I had a Great experience yesterday 5/13 while purchasing a new vehicle. All representatives at this location were pleasant and professional. Adlil was my rep and he did an Awesome job! I will definitely refer my friends to Drive Time.

We bought a car on Monday May 11th. Ryan at the Shadeland Ave location took very good care of us. He completed the paperwork quickly and efficiently. This is our 4th car from Drivetime. All of the staff at this location are the best. Kudos to all of you.

I bought a four cylinder vehicle. Feels like a bad transmission. No have had the vehicle less than a month. I would like a replacement vehicle, if that is at all possible. Please advise. Thanks for your help in this matter.

Let me say that John & the other salesman were very helpful. John stayed in contact with me & found me a car. I've had a car with Drivetime before & it was a great car & I hope this one will be also. I've only had it a day so we will see. I cant log in or set up my account with Bridgecrest or Goldstar. I was afraid I was going to run out of gas before I got to a station. The buying process was good but some details missing.

It was definitely worth the wait.... It took a long time but I was satisfied at the end of the day. Didn’t to be picky of choice just wanted to ride maybe I could get something else later in the future from them with a better down payment.

They were great. Got me in a new car & on my way after being denied at a couple of other places. I would recommend DriveTime all the time! Thanks, Adib! I didn’t need a co-signer or a ridiculous amount of money for a down payment. I was finally able to drive away in a nearly new car for the first time in my life. My mother would be so proud of me today!

Everyone was so friendly and treated me so good. James made sure I understood everything and happy with my purchase. I am so thankful to everyone there. I have already recommended DriveTime to several people. Thanks again to everyone at the Fairfield location.

My first time ever buying a car and it was pleasant and easy. Very nice guys work at the Gladstone location I went to. Very much like my car. Happy happy happy. The online process was easy and a good experience as well.

The brakes are grinding. I was not asked to test drive the car only start it up. When I called to let my salesperson know they told me to contact SilverRock. SilverRock said I would have to pay for repairs.

Amazing customer service! Easiest experience I’ve had purchasing a car. Our car salesman was Zelda off of Judson Rd and she was amazing. She printed out a list of cars that were in my price range and affordable. Will be back in the future to purchase more cars!

Fraud and scam. Good day. My name is Tanya. I did the online application. I also called made an appointment asked questions. Took an Uber to the nearest location almost $30. When I get there the downpayment amount changed.

The most important thing that it was missing is the Bluetooth set up. I specifically wanted a car with Bluetooth and the ad said that it was there. I assumed that it was not available because I had not signed up yet. Not the case it is not available in the car at all. Also there are no DVD players. I was the last customer there and really wanted to get out of there as I had already been there two hours. Michael the salesman was great.