DriveTime Reviews

The worst car experience I have ever had. My fiance went and bought a car from them and it's caused nothing but problems and now DriveTime wont even take a second look at the car they sold him. About 5 months after we got it the transmission welds itself together. It take "Bridgecrest and Silver Rocks" 2 to 3 weeks to get that fixed so we was out of a vehicle and had no income that time. Now not even 3 months later the engine is messing up and drive time refuses to take responsibility for selling us a messed up car and says it's up to " bridgecrest and silver rock" to fix it not them. Now the car's been sitting at a mechanic's shop going on 2 and a half weeks and my fiance and I havent been able to get to work so we have no income coming in because of the car drivetime sold us but refuses to take responsibility.

Chris ** was amazing!!! He definitely made the car buying experience less tedious and painful! He was friendly, informative, funny and just really amazing to work with. I would definitely recommend him to family and friends. The process was also a lot easier and less tedious than other dealerships. That was a pleasant surprise.

Vlad at the West Broad location in Columbus OH was excellent. His efforts were thorough and transparent. He was comforting, provided me with all options! I am pleased with my purchase, and this experience was head and shoulders above my experience at the Morse Road location in Columbus, Oh-which almost lead me not to return.

Chris was awesome.. He explain everything to me so I understood.. The whole staff were very friendly... I would recommend my friends to choose Drivetime when shopping for a vehicle.. I love my car.. Keep up wonderful job.. Thank You all.

Aqura was awesome from beginning. Walked us thru each step and no doubt ensured me. Most def recommend Drivetime of Athens Ga. Made this experience less stressful. Bought a 2019 Kia Soul and love it so far. Been best car buying experience ever.

Hello, I'm only writing this review in Hopes that the future clients get better service & products ESPECIALLY for the amount of money, effort, & interest that must be paid in order to obtain a sufficient vehicle. I believe Bill or Denis, & William assisted my purchase. I had already been searching for 3 agonizing weeks for a vehicle so by time I found the vehicle I wanted I was over the "fluff" of the sale. Initially I had reserved to test drive a 2015 Nissan Sentra on Saturday Oct 24th for $10,500, at this time I didn't know a deposit was required, on Oct 26th I called to start my paperwork process in which to my surprise I'm told the vehicle was just sold THAT DAY!

The two workers that stayed and help me purchase and finance my new vehicle were great. Jessica ** and manager there were awesome. And next car I get I'm for sure going to DRIVETIME! Had a great experience from walking in to driving off the lot. I would say I haven't received customer service like it in the car industry. They are awesome. Drivetime is awesome. Highly recommend.

Joshua was so helpful, personable and patient. He walked me through everything without hesitation and was very thorough. His knowledge of the inventory was amazing. I appreciate the speediness of the whole experience and the time he took to make sure that I was happy.

The staff at DriveTime were super helpful. We ran into some issues with the lender halfway through but they went above and beyond to get the situation handled and me out the door as quickly as possible. This is my second car with DriveTime and both times were great.

I was a little skeptical when I went to the app to find my down payment and saw that it was really low. I figured I would get there and there be some catch but I was pleasantly surprised. I walked in with a little cash and drove out in my new used car. I couldn't be happier.

I purchased a vehicle on 10/27/20 at the Bedford, Ohio location. Shontell ** had the 2 vehicles ready for me when I arrived, made my buying experience a good one. One in which I will tell my family and friends. For my situation, it wasn't bad credit. Just required an additional vehicle. Way to go Shontell.

Best experience buying a car ever. From start to finish, amazing. Will purchase again from these guys. Recommend to my family and friends. Had a great selection. Financial options for all credit types. Staff called at least 6 times just to offer help after deciding to purchase. First class all the way.

Eric was great to work with and a pleasure to be handling our transaction. He seems to be a person of great character and seems to only want what is best for the customer. I would recommend him to any of my friends and family so he is someone that any company would want to have as an employee.

The process was super easy, faster than expected and better options than expected. Kendric was awesome, so patient and professional. I applied and picked up my vehicle same day. I only had an hour for lunch and Kendric worked with me to get my required documents, processed my application and key in contact with me regarding my application status and available options. I used my lunch break just to sign the paperwork and pick up my vehicle! Have already recommended to others. Thank you!

Loved my whole buying experience. Very simple. Charles ** was very experienced in every detail of my purchase. It was a very quick purchase which I loved. I highly recommend you go to their website, and do your pre-approval app to help make the process very quick and easy.

The guy I had been working with via phone was not there that day, so another sales guy stepped in. Everything was great with him. However, we got to the dealership right when they opened. Everyone (all 4 people) just stared, or looked up and then looked back down..including the GM who came off as super arrogant and walked by us at least 3 times without even saying hi. Nobody introduced themselves. I still couldn’t tell you the guys name who sold us the car and we were with for 2 hours. Way to welcome people in and make them feel wanted....

This was one of the best car buying experiences that I've ever had. My salesperson "PJ" Rolando ** was the best. I felt he was honest and caring and he just wanted to make sure I was satisfied with whatever I chose.

I was in search of a new car and submitted my application online. The Morrow team was quick respond with an approval and list of vehicles Chris hit the nail on the head with the first two cars he text me. Helped me with the filters and what to look for. I reached out to the team in Gwinnett and was greeted with a smile you could hear over the phone. I don’t have this man's name however he was what really sealed the deal. I worked with salesman Daniel who had the car pulled up and ready before I even arrived. The process was quick and what a car buying experience should be! Great Job DriveTime team!

Josh ** was an excellent sales associate. He went above and beyond and the whole staff at the Langhorne PA location was excellent. The only thing when car was prepped was the oil was not changed. The manager took care of it right away.

Reggie that works at the Agusta Georgia location deserves a raise best cars salesman around. Made my car buying process simple and painless. Will recommend to all my friends and co-workers. Drivetime y’all really have a winner with him. Keep him at all cost.

Sidney ** was very attentive to my concerns and needs. She did not pressure me to purchase, although I did. She made the whole process easy from the 1st call up to when I drove away in my "new" vehicle!

Could have a Single serve coffee pot that makes one cup of coffee at a time so the customers could have coffee or tea or hot chocolate and you should have bottles of water in the refrigerator for customers to drink.

I would like to over thank my car sales representative Aleyda at the Arlington, Tx location. I had a bad experience at Altamere but decided to try again at another and was ABSOLUTELY satisfied. My rep was very informative and she is very knowledgeable about all the processes and products of Drivetime. I left not feeling bamboozled, and love the vehicle. Drive Time is a place for those with challenged credit who would still like a decent car and understand note.

I am so pleased with my experience at your locations off Sahara. Dylan ** and Lisa ** made the process of purchasing a vehicle painless with their knowledge and kindness. I will definitely recommend them to my friends and I will purchase another vehicle from this location.

Paul, Trevor, John and I cannot remember the lady's name at the dealer in Tampa! All of these people were awesome! I'd have to say they have all helped me out with this car shopping experience! Special shoutout to trevor and john for making things happen for me with purchasing a Chevy Cruze! With patience, faith and a little more looking everything worked out as I prayed for! I would recommend to a friend or anyone! My mother also is a customer with DriveTime. We are both happy customers! DriveTime, you rock!

I'm 68 years old and have been buying cars every couple years a very long time and I've got to say set this was one of my best buying experiences I have ever had. From the time I walked in until the time I left I only had to deal with one person through the complete process and that person Maurice listened to everything I had to say and was not pushy in any way.

It was a quick and easy buying experience. Laura was amazing at communicating and helping me. I was in and out of the dealership in about an hour. I was given a large selection of cars to choose from and narrowed it down to three. Laura set all three up for me to test drive and made it easy to select my vehicle.

All parties at the dealership were great and salesman was very good and give it a 100 % effort and kept me informed. The loan department on verifying my income was a disaster, had bank statements and sent statements over to them electronically and the response took for over several hours and they had so many questions, it was like I had made them up ever after bank sent them electronically. Wow I felt like a criminal during this process. My income was there in front of the loan department and the experience with them was terrible but my salesman was on top of it. Thank you William **.

They helped and I was satisfied. I couldn't be any happier with my purchase. We took a while debating and weighing options and our salesman was just as patient as they come. I will definitely recommend them to my friends and family.

I had a wonderful experience. Would buy a car from this location again. They were very friendly and accessible. I got to work with one person throughout the process. I would recommend this location to a friend. Excellent customer service.

I was approved online with a low Down payment. But I did expected for the down payment to change accordingly depending on the vehicle price. It was an easy process and they explained everything from the beginning to the end of the purchase. My score was in the Low 500 and I was approve. Thank you.

Devaughn gave me awesome service. I am extremely pleased. The process was fast and easy. I highly recommend the purchase of a vehicle from them. I like the selection and condition of the cars. I was able to select a good car and the price was right. I received a Carfax history of the vehicle which was a plus.

Good experience. Work well with customer. Nice place to purchase a car. Would recommend to a friend. Best place I ever purchase a car!!! Fast approval. Nice looking cars to choose from. Very easy process to get a car from.

This was so easy and so affordable. The guy who helped me was awesome, thanks James (general manager). I really appreciate the amazing service. Highly recommend to anyone looking for a good car on a budget. I love my Nissan Versa 2019, I got the best recommendations and help when it came to all of my questions.

It’s the typical buy here pay here car lot. The interest is high the payments are low. I’m already upside down on the car but i was desperate and they were able to help so I’m not complaining. I personally wouldn’t use them again unless I was desperate because even though most cars are priced the same they only give you a small selection for low downpayments.

I came in on 10/8 and both workers were helpful. Joseph manager assisted me and was very nice and helpful. He has positive energy and was a pleasure to work with. I would definitely purchase another car in the future and recommend others. So far so good.

I have been looking for a good dependable car for a while now and haven't had great luck until I went to Drive Time. Was approved online and went in with my documents and placed me in a great car at a affordable price considering my down payment. Were very helpful and courteous. Was the best experience I have ever had buying a car and actually felt great when left unlike other times I have bought cars. 5 stars. Highly recommend the Drive Time off 520 Collins in Antioch TN.

Your employee was great with us. He helped us and was honest and helpful. I am grateful for his service and hope every employee is like him. He is the true definition of great customer care. Thank you very much.

The gentleman that helped me was nice informative and helpful. Was an excellent experience. My name is Heather ** and I was there yesterday. I really like the car and the gentleman was very helpful when trying to get insurance.

The VW Passat I purchased from Drivetime yesterday is fantastic. I am so happy with the purchase and Toby made the experience smooth. Never once did my wife and I feel pressured, we were shown the numbers with care. Thank You Again.

I had gone to several dealers who all made false promises so I didn't expect much when walking into DriveTime but I was way wrong. They helped me get it to a way nicer car than I ever expected and even worked an hour after they closed to finish everything up.

The experience with DriveTime personnel was great. Personnel were helpful, friendly, accommodating and well informed. I worked in the auto sales and finance business years ago and was more than satisfied with the entire experience, beginning with the online application through the purchase. I WILL definitely recommend a friend. I was a little surprised by the interest rate - it was 2 points higher than I expected, however I do have some credit problems so I am paying for my previous errors. All in all, great experience.

I would like to say thank you to ms. **. She was outstanding and took her time when my car buying experience. I didn’t feel rushed or unwelcome in the Union city location and for that I am very pleased with my experience.

I totaled my car and was in need of one bad. I am new to Florida and was so very impressed with Janet! She went above and beyond to help me and to make sure I left with the car I wanted! I recommend this place to ANYONE, the whole staff was polite, friendly and helpful!

I am very satisfied. The employees are great. They did everything they could to get me in a car. I give a big shout out to Mike and Keith. They did a great job. I am very happy with my Honda. It drives great. The store was clean and comfortable. Nice atmosphere.

Car is good, but next day, I cleaned it up and the battery is dead. So I had to spend another $190 on the car that I just got. I hope you can repay me. I have saved the receipt. I will call the dealer and the other number they provided tomorrow to see if they cover the cost of a battery.

I would recommend Everyone to come to Drivetime. They really treat you like family. No rush, no pressure.. They are here for you to give you the best experience. When it’s time for another vehicle I’m glad that I have a place to come to!!

I love my new 2017 Nissan Rogue!! And having a great dealership staff made my buying experience that much better. Thanks to Desiree, Kurt, and Seth for their wonderful customer service, and quick and easy buying process!! If you're looking for a new vehicle I highly recommend Drive Time.

I was being helped by an sales associate named Derrick. He was very helpful in every way possible. I would definitely recommend this company to a friend for his specific customer care. Derrick should get some type of raise or award for his service.

I went to the Sanford, Fl location and it was quick, easy, and professional. There wasn't any waiting around or any haggling. I knew what I was wanting and the dealer didn't try forcing me into anything. Excellent experience. Would definitely recommend to anyone looking to get a new car.

I had the best experience at DriveTime Kissimmee with Denise **! She was very helpful and made sure I was put into the right car! I visited for days waiting for a car! I love my new car! My car runs smooth! My only complain was the interest rate but I got it solved!

When I got to DriveTime, I did not have an appointment, but they helped me with getting a car. He was friendly and answered all my questions I had. I was surprised that I was approved for a vehicle with my awful credit.

The person that helped me told me he was going to have the car cleaned but it wasn't. The gas was at almost empty and he only filled it half way. I thought it would have been a full tank. I wasn't happy about those 2 things. Those are my only complaint.

Kerona was awesome! She was super helpful and responded quickly to all my questions; much of our conversations took place via email which made it very easy during my working hours. This was the first time I have purchased a vehicle and enjoyed the experience! We will definitely be back in the future when we are ready to purchase our next vehicle.

Micheal was very patient & made sure that I was a satisfied customer. He provided me with information that I didn’t know & answered all questions that I had. I would highly recommend him to other customers. The staff was friendly as well and made you felt comfortable. I test drove the vehicle and told him what I notice when drove it and he took it to mechanic right away and fix the problem.

He was so nice and it just made everything better. He was patient. He wasn’t rushing me. Good customer service. I’m happy I came here soon as I got on the lot. He was patient. You can’t get that nowhere. I recommend this place.

My experience at DriveTime was amazing thank you, Terrill!! I was in and out of there with my new to me car within a couple of hours! I was so shocked because I've spent full days in a dealership and left with nothing. Terrill was able to work with what I had and I would recommend to everyone!

I received a car that had dirt and dog hair everywhere. When I mentioned it I was told I would not be able to purchase the car. First they would have to clean it prior. The car shakes and has light dimming in the dash while you drive. In my opinion I believe the people are nice but the cars aren’t.

My experience at DriveTime was great. My salesman Oscar ** was so kind and patient. He showed me a few cars and was very knowledgeable about each one. My husband and I were impressed. This was the best car buying experience ever. I love my Chevy Cruz.

The managers and sales staff went above and beyond helping me purchase a vehicle quickly and easily. Most of the transaction was done prior to my arrival so I basically looked the car over, signed and drove away in under an hour.

Thank you for your time and helping me get a vehicle I love to drive. It took a couple of weeks (on my behalf) but it was worth it. And the patience that Tyler and Jose had was great. They talked me through every bit of the process.The care drives wonderful and the features are also enjoyable. I will refer my friends and family to your establishment definitely.

I had a wonderful experience with Drive Time. The service was excellent and the whole process was fast and efficient. Everything was explained and I was able to get the exact car I wanted! I would recommend family and friends.

Kevin, was GREAT!!!! I called from home and he got me right in and processed the same day. I looked at one vehicle and fell in love instantly. I plan on sending my Family and Friends to Kevin to purchase a car.

I went in just to take a look around. Wanted a car but not sure if I could afford it. Marlon was very helpful, not pushy and answered all of my questions. I went back a week later and that same level of customer service was still there and that is where I purchased my car. Patience and good customer service goes a long way. I love my car. Thank you Drive Time!

Kenneth in Sanford, FL is amazing!!! Very patient and helpful with all the questions I asked!! 5 stars all the way!!! I couldn’t have been happier with the customer service he gave me! Even when I wanted to look at 5 different trucks!!

Corey was our DriveTime sales person and he was all around amazing, patient, understanding, and helped us a lot with our first purchase. He made it easy and fun and was overall very professional. We enjoyed our entire experience.

The staff were very helpful and made it into a smooth process since they were ready to get my process started as soon as I introduced myself at the front desk. They were ready to answer all of my questions as I had them and made me comfortable during the entire process.

Easiest car purchase I've ever made. Stress free. Everyone was great and super helpful. They made it so easy for me to buy a car without the stress you usually endure at car dealers. Will recommend Drive Time to my friends.

Honestly, I didn't think I'll be able to get the car of my dreams yet miss Shenea made achievement possible! To her thank you. You're greatly appreciated and the members of your staff. Thanks DriveTime. You have yet another satisfied customer.

Went into the Laurel dealership two days ago to be taken care of by Malia **. She deserves a award for her awesome customer service and her knowledge of the whole buying process. Thanks DriveTime. Would Definitely Be Spreading the word about you all especially malia.

Quiten was a great help and treated me and my son with love and respect. Thanks a lot. He also kept a good eye on my son cause he was walking and running everywhere. I would recommend a lot of people to them.

Sydnee at the morrow Georgia location was amazing. We would come back for another vehicle just based off of the friendly and professional customer service that she showed us. She was honest and upfront with any and all information. My wife and I had a fantastic experience when visiting this location. We would definitely recommend someone.

This is my first time buying a nice car! The more I drive it the more I love it. Everyone at drive time was great and very helpful! Will recommend Drive Time to everyone! The car is very clean. The engine looks brand new.

I’m very satisfied with my sales man!! Matthew was great!!! The car drives like a dream and my son is very pleased with his car too!! My oldest son recommended me and I will definitely recommend to other people!!

Very professional team...Vehicles presented well and with a wide variety to choose from. Was not a "typical" car lot buying game I was anticipating. It was quite the opposite actually. Health and safety guidelines were followed thoroughly. Overall, exceeded expectations and provided an excellent experience... will recommend.

Customer service has a lot to be desired. I had additional income that didn’t get submitted to the bank until the end of the deal and I feel this other income would have given me more options as far as vehicles to choose from. I also didn’t like that I set an appointment to pick up my vehicle and I was at the dealership for almost an hour and a half to sign and drive. Ridiculous.

Drivetime should be very very proud of Dana ** for doing such a great job and for exceeding all customer service standards!!! Dana made my purchase experience one of the best that I have ever had purchasing a vehicle!! She ended up choosing a vehicle that I would have never considered and Dana's suggestion for me ended up being EVERYTHING I WANTED & NEEDED IN A VEHICLE!!! Very professional yet made me feel as comfortable as if I was sitting in my own living room!!! Thank you Dana & GOD BLESS YOU!

Worked with Vonin at DriveTime on Decatur. He was phenomenal. Was able to walk away happy with a car that I love. Clean and fairly priced. I had a plethora of options that suited my taste and desires. It was great. Thank you.

Dylan made this process so easy and so fast! I have never had a car salesman be so patient and listen so carefully to exactly what I wanted. He heard my wants and needs and far exceeded them! I will definitely be referring people to DriveTime, and specifically Mr. **! You made me sooo happy!

The prior approval on the website was waaaay off! My $395 down payment jumped to $995 when I went into the dealership. Once there, the payment information was initially presented in their biweekly form unbeknownst to me. The $226 payment was in reality $452!!! So overall I love that they approved me, someone with bad credit but I hate the way they went about doing that.

Terrance was so personable, professional and a wealth of knowledge. He was so polite and respectful to myself and my husband! After a horrible and degrading experiences with another large dealership in the area with my last purchase, this was the best vehicle purchasing experience ever for me and I would recommend to others. I'm in love with my vehicle as well!

My husband and I both bought cars within the last 30 days from Drive Time, McKnight Rd in Pittsburgh Pa, and each time was an exceptional and positive experience! Jamie went well above and beyond to help us through the process and made everything easy and even fun! We've recommended Drive Time to friends and will continue to do so! We are thrilled with our "new to us" vehicles!

The sales person was taking care of two customers at the same time which one of them was me and seem to not have any knowledge! As a matter fact she put us to watch some videos and left us there alone and when it was time to sign the digital contract she was not present and honestly was not happy with her service at all! It seem like we had to be chasing her due to the matter that she was also selling another vehicle to someone else!

Richard was a great help! He had everything ready. I was only there for an hour! And he took his time to explain everything to me and if I had any questions he did a great job at answering them! Thank you.

They were awesome. Didn't take long on getting me approved and driving my car. I was in and out the office in 2 hours. Thank you DriveTime. I love my vehicle. It's new with low miles and fits me perfectly. I am so happy.

Hats off for the Athens, GA team! The purchase experience was great. Compared to other deals from other dealers, the Athens, GA dealership is head and shoulders above them. No problems, great car, and a pleasant team to work with. Thanks DriveTime.

I can’t believe I was financed for such a nice car, a fair and affordable down payment and a few really nice people that helped me. The overall experience was very positive, I didn’t believe that it took all of five seconds to get approved but for once in my life then we will finance you was true. It took me about 2 hours to get completely through the process and paperwork but due to medical bills I have a 470 FICO and that’s such a bad number that most places looked at me and simply said NO, not even with half down. I highly recommend this company, they want to give you a second chance and if you have a few minutes you can get online and see exactly what you can and cannot do. My experience was 100% we can do this for you and, that’s rare!!

Had an excellent experience with Brea. Had a unique experience with a the Greensboro Drive Time location. Brea showed professionalism and empathy while helping me to rectify my situation. She was able to help me trade in my vehicle and also took the time to explain Drive Time's program of which I was unaware of.

I was assisted by Christina. She was very helpful, polite and professional. She made buying a car a great experience. She didn't pressure us or rush us. The entire staff was great! They just need to offer coffee or sodas. Lol.

I haven't bought a car in a very long time and being one of the last people that day Barnes didn't hush me in the choice of my car; and letting me test 2 cars at the end of the day. Efarin helped with the buying experience, finalizing the paper work. Great team work!!!! Thank you Drive Time.

Josh ** over in Plano took good care of me purchasing a black Jeep. Would recommend to friends and family. He was informed and didn't seem like he was trying to lie to me just to sell me a car. Solid employee.

I came into DriveTime today and was there for only 15 minutes till I was humiliated by the sales lady. My credit is not the best but she looked me up and spoke as loud as she could that I needed a cosigner and 1700.00 for a down payment. I understand that I needed a large down payment and I had it but for her to loud to me in front of others embarrassed me. I left crying.

I got a BMW 328i xDrive 2010. Since I got it. It’s been in the shop three times. I had extended Warranty but ran out last year. The place they told me to take it to couldn’t fix it. But bmw. Car had extensive work done to the engine. Bolts missing. Pay the cost of the car And still paying off my loan. They sold me a lemon. It was 5000 to fix a car. So you didn’t tell me about the previous engine repair which was done poorly. Don’t buy from them.

Very friendly and helpful staff. No hassle or pressure. Took the time to answer any questions that were asked and helped to set up things in case. Had to go to another location to find a vehicle but was able to do everything that same day and no other running around.

I was totally satisfied with the service that I received at the Lewisville Texas location. Everyone was very courteous and was pleasant doing business there. The sales staff let me drive multiple cars and answered all my questions so that I could make the best decision on which vehicle was the best decision for my situation.

The check engine light came on 4 hours after driving off lot. The car has a very musty smell and was not detailed properly. I have wasted over 8 hours of my time at the mechanic for a car I just purchased.

The people there were great. But boy did I get a lemon. I went to Pep Boys like I was told and they said nothing was wrong with the car, well guess what? It needed a tune up and 2 Ignition coils are bad. I drove and had to baby it till I got the money to fix it. Make sure of what you are buying!!! I will never go back there to buy a car!!!!

Entire staff was very professional, nice and kept good communication with me during my entire process and the atmosphere very different than some places I’ve visited in the past. I’m not just saying this because I purchased a vehicle but to any customer. Please see it for yourself.

There is a wonderful staff at this location with excellent customer service! My expectations were beyond met, Solomon was great, as well as his fellow associate in training. He was welcoming, professional, and knowledgeable—I definitely felt comfortable and well informed during the entire process. The rest of the staff was also top notch. I will definitely recommend this dealership because of my experience and satisfaction thus far. Thanks for making something that could be a painful experience a pleasant one!

Thank you Joseph ** for working with me and giving me the best news I've had in some time. Got friends and family coming your way. Mike and Ivan, thank you guys for helping out as well. The car feels and looks new, no complaints over here.

The staff were nice enough. The second person I worked with was efficient with paperwork and friendly. However, two staff mentioned an issue with the battery of the 2017 Chevrolet Trax I bought. The staff member I finished the sale with said she'd check it. She ended up doing so and evidently determined it was fine as she told me I was good to go. The very next day on my way to work, the car died. Battery was dead, leaking, and smelling of rotten eggs. I had to call roadside assistance then wait to install a battery I had to pay 150$ for.

I had been looking to purchase a 2nd vehicle but have less than perfect credit. Every other dealership told me no, Drivetime made it happen. Now I'm rolling in my 2018 Kia Soul and I LOVE it!! Great company, superior service!

Mike got me all set up to come in and Toki helped us with the purchase. It was a Such a great experience. Super friendly, not pushy at all like other places. I appreciate their help. It was great and I love my new car. Thank you so much!! I would definitely recommend this place!

We want to give thanks to our salesmen Joseph ** for his patience, hard work, and excellent customer service in help getting the vehicle my wife and I wanted. When other dealership told us no, Drivetime was willing to work with us and we greatly appreciate it.

Joe and Brian were great to work with. Joe did a lot of work on my account before I even went there in person. Car is just as described. No surprises, no disappointments and very friendly atmosphere. I highly recommend Drive Time. Thanks to all of you...

If you’re going to sell used vehicles to the public at least have them checked out before selling them. My vehicle has been in the shop longer than it’s been in my driveway since I left your lot. Not at all satisfied with this experience. I wouldn’t recommend DriveTime to anyone purchasing a vehicle. Y’all have a very friendly sales staff but I guess you have to to get vehicles moved off the lot.

Service and speed of process was phenomenal!!! They explained everything thru the whole process and the pre-approval process was very simple and fast. Sales representative answered all my questions and I had a large number of cars to pick from. Great experience!

Saw the car that I purchased on Facebook and went to see it. They were quick to get it ready for me to test drive and were very thorough in going over everything when purchasing the vehicle. I am very happy with my new car.

I have purchased cars in the past but this was the very first time I felt like I was in control. My salesman John was professional, honest, swift and transparent. I left with the car I wanted and my down payment was less than I expected. I’m not kidding you, this is the first time I sat down with a salesman that didn’t make me feel like he was just looking for a sale. The environment was friendly and I will return!!

Eric was very helpful with my purchase. He went beyond what was necessary to make me feel comfortable. His customer service skills were the best. Eric went out of his way to ensure that there were no problems with the vehicle or with the purchase itself. This was a smooth and easy transaction!

I have purchased many different cars in my lifetime and have never taken ownership of a dirty car. They did not even wash it before delivery. The gas tank was almost on E. They could have at least ran it thru a car wash. Also we took it to get an oil change since we checked the oil and it was extremely low and black. The air filter was also very black and dirty. I thought the cars all went thru an inspection before they sold them.

The sales associate Philip was awesome. The general manager Gerald was outstanding. They made the purchase of the vehicle for me very pleasant and make me feel like family. I will always recommend DriveTime to anyone who is needing a vehicle.

From the time we walked in the door til we left the customer services was excellent and I will be refer others to DriveTime. I looked at several different cars and kept going back to the first one I saw. I wasn’t pressured in any way to buy one car over another.

So let me start off by saying that my experience at DriveTime was awesome!! I spoke with Mike and I must say Mike was very helpful. He worked on my application as soon as he reviewed and received my application. Also I will say some of my paperwork wasn’t done! But Allias was awesome. He went the extra mile to make sure I drove off with my Kia Optima???? If you're looking for a car go to DriveTime on 290. The whole staff was very nice and professional. Also you won’t be in there less than a hour!✨

She was the best car saleswoman I have met! The best experience I’ve ever had buying a car!!!! The whole staff is very knowledgeable and I appreciate each and every one! It took all day but everything was as she said it would be! I would recommend to anyone!

Benjamin at I65 Service Rd location was great and the young lady that assist him was great as well. I was disappointed with the down payment price because online stated a whole other price for down payment. Besides that the customer service was great.

Took some time but, not uncomfortably so. They had a lot of different cars to choose from. In different price ranges. He took his time and explained my options. D pm It was all in a professional and friendly environment. I loved the car I got. Devin was awesome.

Excellent service. Very knowledgeable. Allowed us to look without pressure. Was available at any point with questions. Compassionate and a good person. They explained everything perfectly and understandable and made sure that I did not have any additional questions or concerns. Beautiful car!!

Very nice guy and easy to work with, sold me a nice 2016 Ford Escape SUV. I was able to provide all required documents needed and the financing approval was quick. The only con was not having many SUV's to choose from.

Mike from the chandler location was great, very helpful all the way through the process. Great customer service and very professional. Very highly recommended to all of my friends and family!! Great experience and would recommend to anyone. Will purchase again in the future when the time comes again.

Antonio ** was definitely a huge help in looking for the vehicle I wanted! I had my 2 small children with me and he made sure they were occupied and I did not feel rushed or uncomfortable when my babies started getting restless. He explained all the numbers to me and once the deal was sealed, he still assisted me until I left the lot.

Unfortunately I have bad credit and have had too many bad experiences at buy here pay here lots. This was the first positive buying experience I have ever had. Malcolm was patient and very willing to help me until I was happy with my choice. I had to bring my children which can sometimes make things difficult but he was engaging and kind to them. I found a car that I am in love with, a salesman that I actually enjoyed and had a great experience to tell others. I thanked him many times for his kindness and patience but once again thank you Malcolm. I am completely in love with my car!!

The total experience was amazing from start to finish. I applied online and was in and out of the dealership in about an hour. The customer service was very professional and the salesman knew the answer to every question that I asked. 5 stars for you guys...

Our visit was smooth. I came from Baton Rouge, La to buy a car. Our appointment was at 12pm. Jeremy ** was very helpful and pleasant. He made sure that we were satisfied with our purchase. We were done and ready to go by 2:15pm. Thanks Jeremy!!!

I was very satisfied leaving in a vehicle. Michael was very helpful ensuring that I got what I wanted. The building was very clean everyone had masks on and social distance was practiced. I will definitely recommend them to friends.

My experience there was very wonderful, looking for a car for my daughter and we were stressing because we got the runaround from previous dealerships, so glad we decided to stop by here. Everyone was very friendly and helpful. I will definitely recommend DriveTime to everyone I know that is looking for a car.

All of the staff was very accommodating and pleasant. Benjamin was very professional and friendly. I appreciated the time he took to explain everything (more than once) and made sure I understood if I had any questions. I appreciated his honesty and not trying to just sell me on the highest price car on the lot, but understood my needs.

KJ and Joann were great to work with. We traveled over 5 hours to get our vehicle. I couldn’t believe how fast and easy the process was. We were greeted like family. I will highly recommend drive time to anyone looking for a new vehicle, go to Bedford! Thank you so much guys!!!

I want to thank Dayne the sales rep who assisted me at the DriveTime on Florida and Fowler. He was so helpful and made everything so easy for me. I was in a bind with a broken down car and a job that requires me to travel, so a vehicle is most essential! Dayne did everything in his power to make sure I left DriveTime with a vehicle. I appreciate him!

After phone contact with Julius and credit approval, an on-site appointment at dealership was made. Arrived at dealership to complete sale transaction. After spending 2 hours completing paperwork and watching videos, was given key to test drive car. Despite knowing I had an appointment to purchase car, car was filthy and had not been detailed at all from time it arrived at dealership. Also, this car is a CMAX Energi and was MISSING THE BATTERY RECHARGER, A NECESSARY ITEM FOR THIS HYBRID CAR. Had to wait 1 hour longer for wash and detail before getting on road for a 3 hour drive home. While staff were courteous and professional, disappointed car was not ready and had to spend far too long at dealership. Why then bother with making an APPOINTMENT?

My car buying experience was great! Kurt made the experience extremely easy as a first time car buyer. He reminded me of my required documents and was very accommodating with the change of my schedule! Will recommend family and friends!

Staff was very nice and helpful. Explained every detail of the process in detailed. I did not feel pressured to make a purchase. I had multiple car options to chose from. I highly recommend DriveTime for purchasing a used vehicle.

My experience at Drive Time was awesome from beginning to end. I have had to go through the car buying experience twice this year and my experience with Drive Time was the most comfortable. I didn't feel any pressure, I was never nervous about how I would be able to come up with a down payment, I felt the staff was concerned about me and cared about my needs. Joshea was outstanding. He replied quickly to emails and went out of his way to ensure he was available throughout this entire process. Robert ** helped out as well and the Manager Cedric made sure I was happy with the whole process. I would buy from Drive Time again and again.

Best customer service ever from everyone and it was fast and easy. I mean hands down the best. I love my car. My babies are so happy. They ask me, "Mommy is this really ours." We are in love. Thank you KATRINA FROM THE BIRMINGHAM LOCATION!!!!

I was very pleased with the service I received both from David and Andrew. There were some small issues but they were able to resolve them with a little time and a lot of patience. Very professional at all times. Would return and recommend to friends.

Chad was fantastic, and I was very pleased with the process from start to finish. Everything was fast, easy, and efficient. The service was friendly and in no way pushy at all. I would definitely come back to DriveTime on Memorial in Tulsa!

Car buying made simple. I am pleased & will recommend to anyone. Dont hesitate! No haggling either which made it easier. I got exactly what I wanted & paid exactly what I wanted. Can't beat that. No rushing, no pressure, exactly the way it should be!!

This guy is awesome! Super friendly, funny, a joy to work with and kept me up to speed with any and everything going on. Not to mention, the best part - he was honest and helpful! Thank you Randell! I appreciate all of your hard work and I will be directing any and everyone to you that I can!

Great friendly staff with quick service. The staff provide the choices correctly and are professional. The business is clean and has good atmosphere. The information provided is done in professional manner. The only thing is some info is hidden from you until closer to closing the deal. Dealers should be upfront with all of vehicles details, good or bad in order to make the consumer more comfortable with their buying decisions.

My 2 Daughters were looking for clean dependable cars for school and work so they went on the internet and found Drive Time. They had searched and found two great cars an Optima and Versa that they liked so they went in on Monday and Saturday and came out with 2 nice, clean and affordable rides, Thanks a lot.

James and I had a great experience. We did most of paperwork online. We were in and out with a great deal and car in two hours. Tania answered all our questions and was so nice and helpful. We already recommended two people to Drivetime and I hope they get a great deal also.

They rushed me, they did not explain any of the paperwork that I signed and they gave me the optional items without my consent! They were not friendly and made rude comments. I won’t buy from Drivetime again. I also won’t be recommending the Tryon Drivetime to anyone!

The sales man Mr. ** was awesome in his job. He display great customer service and an outstanding personality. He was very patient and polite. Everyone was nice and polite from the emails until I drove off the parking lot. I would recommend people to this company.

The most political honesty I’ve seen in sales. Matt and Kent did awesome. Worked with me everyday till I was able to get not just what I needed but what I wanted. Then the lady in Lakeland was fabulous with getting everything done signed and me out the door in my awesome new vehicle.

Buying a car now; just not what I wanted to do. But, there was stressed. Shopping than buying from Drive Time was stress free for me. I found what I was looking for and I didn't feel pressured. Thank you to the Downey team.

Guys were great and helpful. Most salesman are pushy and calls a lot not allowing a customer time to shop around. The guys at DriveTime were very patient and that's why I went back. Wynnton ** and Sam showed great customer service.

Anthony ** was super helpful, kind, and patient while assisting me purchase my new Fiat500x Trekking. I traveled an hour and a half to the Ocala, FL for this vehicle given it was on the market for a price I couldn't pass on with VERY LOW mileage. I had been searching for almost a month now, and I am more than happy I waited to find the right vehicle. Anthony was very knowledgeable and was able to answer all of my questions pertaining to warranty, paying off the loan, interest rates, and even how to make payments towards the principal bal.

I enjoyed my time at Drivetime. It was shorter and easier than expected. However I did get kind of frustrated since they don't allow customers in the store and it was hot outside. Also my payments are kinda high so that kind of downgraded my experience.

The young man who helped me was great. I would suggest washing the cars and filling the tanks when customer picks up to take home. Also they should have a greater inventory for customers with a low down payment considering the economy and the pandemic.

I am a repeat client. This is my 4th vehicle and I can always count on Drivetime when other auto places deny me. I tried several places before going to Drivetime. I knew you guys would approve me regardless of my credit and you offered me great upgrades due to being a repeat customer. The transaction was very fast and I am happy. The only thing is there was no owners manual for my 2014 Ford Escape SE in the car.