DriveTime Reviews

As soon as we left the lot, my family and I went to look for a place to eat and the engine light came on and there was a message on the dash saying the car was overheating, so we took it back to DriveTime and let them know the problem so they refilled the engine with coolant and windshield wiper fluid. So, we left drove around for a while then came back home to Gallup. The next morning, I drove my daughter to school and noticed the heater was coming out cold and then when I got back home, I checked the engine and the coolant fluid was empty again, then I look on the ground and saw signs of leakage. I called DriveTime and they referred me to Silver Rock. I then took my vehicle to Pep Boys and they said the water pump was leaking and that the Turbo is cracked. I don't know why these issues were not addressed sooner. That should not have happened since I just purchased the car.

Kinea ** was amazing and got us through our process even though she experienced some bad customer service with whomever she had to speak with verifying our documents. Amazing customer service and she needs to be promoted. I want to thank her and the gentleman who assist her as well.

This was the most enjoyable, easiest car buying experience I have ever experienced. I already had the approval and knew which vehicle I wanted. It was parked out front and I went in signed for the loan and I was shortly driving away in my new truck. Nick was informative and friendly and even though I could see they were short staffed and he was busy he made me feel like I was important.

I want to thank the guys over in the Fairfield location (Nick) who was extremely friendly, very nice and well educated on what I was looking for. I want to thank the Dayton location (Courtney) for having everything ready for me when I arrived Also, when I got there I decided to change the car after o got there. They was perfectly fine with me finding the car I wanted and not what they wanted me to have. They're awesome.

From walking in the door of DriveTime on Camelback road, I was greeted with nothing but respect & kindness. Zach & Mike were extremely courteous while helping me with my purchase, they made it very simple. I would recommend this place to my friends.

Mixed reviews on how I feel about DriveTime. Their lack of consistency from dealership location to location isn't always the same degree of support and knowledge as it relates to their vehicles. Their prices can be high, but when educated by a prepared and knowledgeable staff person, I've been intrigued with purchase opportunities. I've yet to buy a car there, but helped my best friend get a vehicle with DriveTime and they've loved it and have had a quality experience with no real issues or concerns about using them again.

Was very pleased with everything and very happy with my purchase, Steve was very helpful and friendly, answered any questions I had!??? Would definitely purchase another vehicle from them and would recommend my friends. Love how the vehicle rides and handles am so pleased with how clean it was, loved getting in and smelling that new car smell! I purchased a Ford Escape 2016 and love the color, the vehicle was also nice and clean inside so pleased with everything!

Keith and Chemeka were AMAZING! Great customer service, very friendly, would definitely recommend DriveTime to a friend. The only thing is they never gave me floor mats for my 2016 Ford Fusion. Which I'm dissatisfied about. Other than that Great Team Work!

The men that did everything to help us out was very good nice men. And great work he did the thing. Wish that there where a lot more people like him. He cared a lot about other the way he did. God did good with him or his Parents did.

Was extremely pleased with my experience of buying a vehicle. Great customer care, friendly and courteous staff. Loan terms were communicated clearly. Dealership was clean and easy access to the building. Loan terms were explained clearly. Salesman was very tentative and willing to my make buying experience smooth and easy and he answered all my questions.

The dealer who helped me was extremely friendly and helpful. I had already gone to and walked away from two other dealerships and was ready to walk again. However Crystal ** helped me to walk away after signing the deal with confidence a great car and confidence in the gap program and service plan that was able to be added to the package.

When I originally called to schedule an appt I was told there was only1 suv on the lot, but we went ahead and drove 1 1/2 hrs to look anyways. When we got there there were more than 20! Dana ** at the Greenville office was awesome! Very patient and helpful even though there were a lot of customers. She explained everything thoroughly and answered any question I had.

My credit is not the best and I been declined by several places. I’m glad they were able to accommodate me. If I'd known I would have came here first. Drive Time checked my credit online and when I came in they showed me my options and they were able to work with me. I was just grateful that they could help me. I would highly recommend to my friends.

I had a great time at Drivetime. Kevin was awesome. Got me the car I wanted and quickly. He was a really cool guy and great salesman. Worked with me to get the most out of my down payment and got me out of there very quickly.

When I was looking online and see I was approved. Becky called me back for an appointment. When I arrived I was greeted. Me and my daughter went to look around on the car lot. Andy, the salesman was rude at first. He didn't have a great attitude.

On Monday 04/05/2021 I visited the DriveTime dealership at 3525 Satellite Blvd Duluth Ga at approximately 4:12pm. I was very eager and hopeful to find me a vehicle that I actually liked and would be reliable. Upon my entry I spoke with Zach who was sitting at the front desk he had me fill out a few papers to get me started with finding a vehicle. I waited an hour later because they were very short of staff and couldn’t accommodate everyone in a reasonable amount of time. I finally was able to review some vehicles and came across an all black 2018 Chevy Malibu with a reasonable amount of mileage on it I then took the car for a test drive and agreed to purchase. I didn’t leave until 10:20pm the next day. I took the car for a diagnostic test because I realized when I put the vehicle in reverse it jumped into gear harsh.

Buying a car with DriveTime has re-shaped the car buying experience for me. It genuinely feels like the entire team is working for you. It might be a while because you all sold me an incredibly reliable car, but I know I will be back.

I really like the way they greet you in and the way they help you to get in a car. DriveTime is the best. I would recommend anyone and everyone to you all, y'all are the best. The price of the cars are very and I love the representatives.

DriveTime professionals gave me a second chance. A lady named Amber made my appointment and she was fast, friendly and accurate. She took away my fears and gave me confidence to meet with a salesperson. My salesperson's name was Jason ** and he was knowledgeable, friendly and efficient. Jason gave me exactly what car and payment I needed. Jason explained the entire process and his manager was great also. It was a welcoming atmosphere. Thanks for everything.

I had the most pleasant buying car experience ever! William ** at the Williamstown location! From start to finish everything went smoothly, he even got me into a car that I wasn't even looking at and I fell in love with it. I recommend DriveTime to all my friends and family that are looking for a new car without all the long hours at a dealership waiting on banks after banks, this place is a one stop shop! You do the approval online and once you get there and have all your documents with you it is smooth sailing. If you go I recommend you ask for William.

Great staff very friendly. Nice lot. Everything was clean. No hassle. Not overbearing. Very calm and respectful. They work with us with no problems. This will be my new place to buy cars. And I definitely will recommend any and everyone to this place. Thank you all and stay kind.

Been wanting a newish car but scared based on past credit. Drive Time made it possible and didn’t take me over the coals doing it. Love our new car and the service we received getting it. Will definitely come pick out my next car here.

Awesome awesome awesome! I hate to be patronized and Steven did nothing of the sort. I’m 57 years old and have brought plenty of cars over the years and this was by far the easiest experience I ever had. I would definitely recommend him and even come back when ready to purchase another car.

So much easier than other car dealerships I tried... friendly, diverse, professional, easy to work with. Showed up with a car in mind from their inventory, took it for a test drive by myself (they did not come because of covid), was shown the car check up report and associated paperwork around recalls, pricing, etc. Felt honest and transparent whole way through. Got a great deal!

She was extremely professional and helpful. She went above the necessary steps to get me what I wanted. She was personable and friendly and a great representation of what the company should want to look like and represent. She was very helpful.

He was calm and worked hard to sell us our Jeep. The price of the Jeep was a fair price. The test drive went well. Guys was extremely helpful and easy to work with. He helped to get us monthly payment we can afford.

While the Raleigh office that I went to was an excellent experience the office in Maryland was not as great. The car that I purchased was not cleaned and no gas was even put in the tank for me. I drove from Raleigh, NC to pick up my car and they did not even offer to do those two things. My car also had no mats. When my wife mentioned this we were told there were no mats and were not even offered any or even one of the paper mats for the floor. While we like our car the experience we had was extremely lacking. We went to DriveTime because we were told how great the experience was and this experience was lacking for what we purchased. Also, we had to resign paperwork we had already filled out.

Our experience with DriveTime was wonderful. We will definitely be buying our next car from you’ll. Laura ** went above and beyond. We had some issues with things on my credit and she helped me get it all worked out. She was very nice and helpful to us. She made buying a car seem easy, she also stayed late to make sure everything was done. Best car buying experience we have had.

I worked with several employees at the West Ashley location and everyone was friendly and helpful. The transaction was easy and relaxed, and I never felt rushed or pushed, which was very important to me. Also, this was by far the best price/ lowest mileage for this car that I had found anywhere.

Wasn't happy that I had to wait over an hr to be seen after I made an appointment. Not enough staff on duty. But the service was worth the wait. Salesman was very thorough and professional. Explained every step of purchase in detail.

Dana ** was helpful and listened to what I was looking for in a car. She was knowledgeable about the vehicle and patient with me through the entire process. The paperwork process was smooth and didn't take long to complete.

Although it was a 9 hour experience it was still decent. My salesperson John was very detail oriented as well as Justin his manager. However the service department was slow and helped me to make the decision to select an optional outside source for my warranty. It wasn’t a bad thing though because not only was it cheaper but it also covers my computer 100%.

I enjoyed my experience on a recent purchase for a Ford Escape. I started with one sales rep, and when he was tied up with someone else, John ** stepped in right away to help close the deal. I definitely recommend DriveTime to anyone who is looking for a good deal on a used car.

The sale person Galvin ** was super sharp on his knowledge. He was very professional and great on recommendations. The time there went fast due to him having most paperwork prepared. He was honest and straight forth with the pros and cons of the vehicle protection coverage and allowed me to choose what was best for me and my financial well being. SUPER JOB!

I was very pleased with my purchase of my car, a 2018 Toyota Corolla. The staff were extremely helpful, professional & knowledgeable. I love my car! This is my second car I’ve purchased through Drive Time. Thank you very much!

The manager Gregory was absolutely helpful. He gave me even more information to help me decide on what I wanted to do. The process was fast and easy and I am very satisfied with my new vehicle. Thomas was also awesome.

This was a pleasant experience. Antonia ** was the best. Very knowledgeable and friendly. She was able to listen to my needs and was able to help me make the purchase. This was an experience that I won't forget. She is a great salesperson.

My customer service was incredible while looking for vehicles, when I was in the store doing the contract. Everyone was pleasant, personable and knew what they were doing. Within the first two days of owning this car I have had one issue after another. First My windshield wiper fluid is spraying into the air intake. My mirror on the passenger side does not cannot be adjusted with the door control. The back up camera while you are backing up sometimes the screen goes black and says contact the dealer. When I called the dealership I was told to call Silver Rock who then processed to tell me that those things may not be covered under the 30 day warranty even though it has only been 48 hours and that I may have to pay for these issues out of pocket.

Went to DriveTime and purchased a car for $12,000. The interest rate was 27+ %. As I was going over the paperwork, I noticed 3 "optional" charges totaling $5,000+. When I told the salesperson that I didn't want them. She said "Oh, you can just take it off tomorrow". The next day, I called the company that provided the options and asked for removal & credit back to the bank. I was told that it would take 4-6 WEEKS for it to be removed. Meanwhile, I would be paying 27% interest on $5,000 That I NEVER ASKED FOR

Horrible experience at both Birmingham and Pelham Drive time locations. Michael ** from Pelham needs training on how to conduct a transaction and how to communicate with customers. He moves extremely slow and was not thorough at all. KASSAN Ali ** made personal remarks about me to another coworker. He said "he doesn't know how my husband puts up with me." As if that is a part of his job responsibilities, is to judge me. I HAD A HORRIBLE EXPERIENCE AND AM SO UNHAPPY WITH MY OVERALL 8 HOUR VISIT BETWEEN 2 DRIVE TIME STORES. Worst experience ever.

I bought a Jeep Patriot. Well, not even within 24 hrs the thing starts to sound like it’s going to fall apart. Sputtering, rusted brakes, rotors, calibers, struts, shocks, the whole nine. This is a joke, I have 20 days to obtain a tag for a vehicle that is not drivable. I have a payment due in 2 weeks on a vehicle I’m not driving once again... totally unhappy. I could have lost an axle and killed myself or someone else.

I am happy with the overall experience we had at Drivetime. They were very patient and very informative with the vehicles on the lot. They also worked with you great to make sure everything fits your needs and what you are looking for in a vehicle and payments.

Jake was very helpful, he went over and beyond to ensure my needs were met. The atmosphere is also nice and everyone around was friendly, efficient, and well trained. Jake had outstanding customer service throughout the entire visit. The best part was everything was handled swiftly.

I am 26 years old and this will go down in history as the BEST CAR FINANCING EXPERIENCE EVER!!! Ryan & George at the Drive Time Located in Fort Myers, FL on Cleveland Ave. are the most honest, caring, and educated guys I have ever had the pleasure of meeting. Sales at this location - well they are extremely lucky to have them. I am now driving a 2016 Hyundai Elantra SE with only 60,000 miles on it and at an amazing price. I don't believe there is better quality of service or a better car dealer out there. If you want wheels come see these guys! George & Ryan - Thank you so much for everything. This has changed my life for the better! P.S. Give these guys a promotion ☺

Thing only thing that I didn't like are 2 things:

Billy at DriveTime in Greenville was great! He was so kind and patient with me throughout my entire car buying process. He Let me test drive several times, and gave me many different options. He helped my first car buying process go so smoothly. I’m grateful he helped me get into a brand new car! What a great experience!!!

Dylan **. He was the man that helped us from beginning to end. His customer service was awesome. Very neat and organized and fast. Everything went smooth. He even ask what kind of car we wanted and what kind we didn't want. We were so amazed by the way he helped us and yes the car we have is good and payment just like our first car we owe. 10 stars for him. Awesome work...

If I could give a zero I would without a doubt! I leased the 2016 Kia Sportage on 3/20 and it went out on me the same day maybe 2 hours later on the highway with my young child. A very scary experience. Had to pay $353 to get it towed back to the dealership. I called the dealership the next day to let them know. Got no sympathy AT ALL not even when I went and got my money back.

Picked up my vehicle two days prior to actual pick up date and they were happy to serve me and get the ball rolling as quickly as possible even though I was early and they were unprepared. Staff was amazing at keeping me informed throughout the process. Thank you for all your help.

My overall experience at DriveTime (Mechanicsville Tnpk.) was excellent. I was treated with respect and great customer service. The car buying process was simple, straightforward and effective. The sales team is knowledgeable and very helpful. This is the perfect place to purchase a vehicle to establish credit.

Cory was very professional and went over everything with me about the purchase of my 2018 Ford EcoSport. We looked over several vehicles and finally made a dicission on a very nice car that fit my needs. I'm disabled and in a wheelchair and needed something reliable. I didn't have to spend all day at the dealership. :)

KD was very nice and went through the paperwork step by step. I would definitely recommend him to anyone. The entire process was straightforward and simple, ended up a far easier and quicker experience than I was expecting. He did everything he said he would do.

After spending the entire experience talking about our monthly payment I noticed the paperwork (that I already signed) said biweekly payments. So I’m paying twice as much. And the oil light came on the day we brought it home. And since they’re closed on Sunday I haven’t been able to bring it back or discuss it.

Joseph ** at the Cinema Ridge store in San Antonio Texas has fantastic customer service skills. He went above and beyond to help us with our purchase. Drive Time is lucky to have someone like him as a company representative. I would recommend Drive Time to all my friends and family. I will be a returning customer for sure.

Bryan and Leon was so helpful and patient with me. This was my first time purchasing a new car and I’m so happy I was prayful & patient I am so glad to have come to y’all I really love my car and the fact that I’m a new car owner!

I was helped by Bo ** and she was very amazing from start to finish. She helped me understand all the paperwork and even helped me find affordable insurance. She went above and beyond for me 10/10. Great job. Very much satisfied.

This company by far is a 41/2 star dealer! They are golden because they treat people like they want to be treated! They go above and beyond! Drive Time really goes the distance! If service had a fortune rating they would be a Fortune 100 company! They're one of the greatest! A truly unique organization, absolutely brilliant! One of the best, a cream company, a biz wiz, I will go there to buy my next car without a doubt!

Love my suv but after 3 days pending with a lien note on the Suv I purchased I still had to wait 2 hour for my paperwork to be completed while she did her talk to others..I put my 1395.00 deposit the day I test drove..I'm really disappointed ...Drive Time has a great advertising but columbia sc was not a great experience this time...I had to ready between the line and contact myself which was sad..I love discussing policy not guess it myself with a computer screen ...Thank anyway.

I had a great car shopping experience with you guys and will be back for more service. Thank you for the great car buying experience And I am in love the car I got and am looking forward to a great driving fun on the road with my new car.

Would recommend to any of my family and friends they have great service and will do their best to get you into the car or truck you want (this is my second vehicle from Drive Time). I hope we can do business again for my 3rd car.

2 days after I got my car home it's leaking oil and something smells like it's burning, and some wires that was taped is coming off, not impressed. Very disappointed, I kinda feel like they fixed enough to sell it the bam. You're stuck into an agreement with a messed up vehicle,

I would definitely recommend to friends and family. Everyone was so friendly and helpful! They did not pressure us at all and helped us get exactly what we needed even with bad credit. I am so happy with our experience!

Didn't take long at all to find what I wanted. Great staff, great help. They took the time I wanted to put me in something I liked and was willing to work with me. It was very easy. They made sure I was happy with my purchase before leaving.

Tyree did an awesome job. Even though he was busy, he always talked to us to acknowledge that we were waiting. Great Job. Love the vehicle we purchased. Everyone there did great. Keep up the good work. Looking forward to making another purchase in the future.

Tim the salesman was the best by far. He didn’t try to put us in a car we didn’t want. We told him what we wanted and that’s all he focused on. Hospitality was awesome. Only problem I had but still purchased a car was that it seemed to be way overpriced. When we actually tried getting the car it messed up after test drive and they sent it in to get fixed. With all being said we had to wait a week which was fine. We was getting what we wanted but they could of filled the gas tank up. It was pretty much on empty after putting all that money down.

Chris, Alexander and Mike were just awesome. I didn't feel pressured to buy and they worked with me. Just a great team they have. I got a vehicle that I never saw myself in, but it drove like a dream. It suits me. 2018 KIA Soul.

This was the easiest Car buying experience I have ever had. There was no pressure up sales. When I mentioned I got my own financing they asked what interest rate I got and they left it at that. After the test drive once I said I wanted it I was out of there in about an hour and a half. These folks figured it out, I recommend them.

Manager Nathan ** very helpful in helping me resolve a problem with the initial purchase of a 2013 Dodge Caravan which had completely broken down after purchase. He helped me resolve a problem when the dodge transmission failed after less than 150 miles drives.

Super friendly and helpful. Had an issue with my pay stub because of an error on my employers side and he made sure to help me the entire process and got the finance company to accept anyways. I would recommend to anyone in the process of trying to get a vehicle.

Both Marshall and Remi were awesome and very helpful in helping me select a vehicle that works best for my family. My vehicle was very clean and seems to be well maintained. I am very happy with my purchase. Also my family is very happy with our purchase. I will definitely recommend DriveTime to anyone in the market for a vehicle.

Very good communication by all. Everything was explained and the process and time involved in the buying process was better than expected. Anthony was tied up but he had someone help me out (cannot remember this gentleman's name) but he was equally helpful.

Mr. ** and Mr. ** gave us great service on Saturday with the purchase of our kids first car!! We've purchased many vehicles and I must say that this was one of the smoothest transactions ever :). I would highly recommend DriveTime to anyone who needs a car.

Unbeknownst to my sales rep I am a former Porsche Audi Mercedes sales manager. I must say my experience at Drive Time was quick, efficient and most impressive. My sales rep Dominic ** was well trained and super fast with determining what a customer is able to buy and get the ball rolling. I was amazed at how he helped three people at the same time without getting stressed out. My entire car purchase, including evaluating my trade and all the paperwork took less than two hours. I am happy to refer my friends and family to him.

My sales associate Lisa was outstanding with follow up and patience. I really appreciate the time she spent helping me purchase a vehicle. Also sales associate Dylan with closing paperwork was so pleasant and thorough. I'm very pleased with DriveTime's customer service and teamwork. Awesome job!

My Agent was Jayson at Drivetime in Downey. He was very clear on answering all my questions and concerns. He was very professional and just a great guy. Excellent customer service. Great atmosphere. I would definitely recommend Drivetime to friends.

Mrs. ** was an amazing salesperson. She was very attentive to my needs and want in my vehicle. Enjoy the process and very pleased with the end results. Drivetime made the process of looking for a car easy and they were willing to find a car in the perfect price range for me.

I had a great experience! Janica ** is awesome. Thanks a bunch! The service was excellent! My car was washed and filled with gas before I left. I am really impressed with Drive Time. Drive Time takes the worry out of the car buying process!

I normally don’t submit reviews but I do want to give a big shout out and Thanks to Jessica. She exceeded my expectations of the whole financing experience and help me obtain a great car. Thank you Drive Time! I also would like to add the fact she provided excellent service while being pregnant during these scary times (COVID)! I love my vehicle! Thank you Drive Time!

This was my first experience with Drivetime. I was treated with great customer service, and I was helped right away. Cash was absolutely excellent. Very helpful and informative. He helped me find the perfect vehicle that is just for me. Such a great experience. I will definitely recommend DriveTime to a friend.

I had a great experience with Drivetime. Michael was excellent. He was very patient and answered any questions I had. He made the car buying experience very easy and fun! He went about and beyond to make sure I chose the right car for me.

Before stopping by Drive Time I shopped around and test drove cars. Two other places they were pushy, basically chased me around the lot, were very over nice and when it came for me to apply they were so rude when the price and down payment was not what I wanted. I came into Drive Time and Tanya was amazing! She did not rush, had patience with me and most of all when I told her what my budget was she still helped me with an outgoing and positive attitude. Honestly in the future I would come back and see Tanya. Thank you so much for everything you did!

Best experience buying a car, Stefan was very helpful and made it a great time instead of a hassle, the car we got is amazing and comfortable. It was easy to chose a car no getting followed around or being hassled.

I don't know my order number. But Drivetime in Montclair, Ca is friendly and awesome. It's all about you, and very helpful. They are upfront about everything and will give you time to gather all documents that are needed.

Gavin was great with us. It was very professional and polite. The process was very smooth with a few hiccups. Otherwise it was a great experience. Gavin deserves a raise and a promotion. If there’s anything negative, but true I’d like to say that appoint inspection on the vehicle should be done before signing paperwork. I feel as though it’s not the customer's job to do an inspection on the vehicle. That should be done by staff working for a Drive Time Inc.

It was a very pleasant visit and purchase. I like the way Bryan did mostly all my paperwork over the phone while I was at work. Then when I came in I love that they did not pressure me. I a very great experience with Drive Time.

I met with Mason & he was absolutely fantastic. I just love how fast, easy & seamless you guys make the car buying experience! I’m very happy & pleased. I will definitely shop again & recommend anyone I know looking for a used vehicle.

It was good. The salesman was great. He worked really great helping to get the paperwork straight. He made sure my granddaughter was happy with the car. Now I waiting on y'all to find my black Toyota Tundra truck.

Such a great help, we had a great experience and the price was fair and we look forward to doing business with y’all again. We got through the process pretty quick and was fairly easy. The water toy protection is a cheery on top.

My salesman was very nice and professional. I was a little disappointed with the fact I had just purchased a 24,000$ car and there was no one able to wash and clean it or even place any gas in the car! I had to leave the dealership and go to the gas station and car wash.

The first day Anthony was Amazing! He made the whole experience fun even though it was a long process. The second day when I had to exchange my vehicle due to major issues on the car, John was Great as well made the exchange process quick and easy even go us a new year vehicle.

The saleswoman Elena was sooo amazing. She answered every question and made my process comfortable. Thank you again Elena, I thought the process was going to be stressful, but it felt so smooth and I would recommend you to anyone looking to buy a vehicle.

I went in Drive Time with the intentions of just pricing a car but I ended up purchasing one and I’m so pleased!! Great service from the time I walked in to the time I left with my vehicle! They make sure you know what you're going home with before you leave and I love that!

Had a wonderful time buying my car. Chad listened to what I wanted and got it for me. Was very nice too! Never felt rushed out pressured into buying the car. I had a question about something under the hood and Chad went out and looked to answer the question.

I would highly recommend DriveTime car dealers to my family and friends because of their Friendly and Customer Service. Financing was so affordable and no hustle to deal with. And the Facility was Very Nice and Clean with friendly staff. Lot of cars selections... So go try to shop at DriveTime and your Satisfaction will be guaranteed.

From start to finish process was easy! My credit was challenged but Drive Time of Taylor MI, was able to get me in a 2017 Ford Fusion. I would highly recommend DriveTime to anyone. Great service, great people. I am very satisfied.

Jon was awesome. He helped us through the whole process and was very friendly and and had a great attitude. He made sure everything was in order which our car that we were purchasing and when he noticed a head light was out he called for a new one to be brought there to be installed while we went to go get lunch. All around a great experience and will be back when we decide to get another new vehicle.

Awesome service. My salesman was very professional and awesome. Great experience. Will definitely shop again. Chuck was one of the best salesmen I have ever spoke to and I'm a tough critic because I have been a salesman my whole life. Thanks again Chuck. You did a awesome job.

The experience was great and all the staff was helpful, patient, knowledgeable and friendly. They also had a great selection of cars to choose from. I would for sure recommend DriveTime to friends and family! Thanks again. I look forward to working with you all again.

From when I arrived at Drive Time my experience was great. Everything was smooth. David was such a great help. He did everything and made my life so much easier. I would highly recommend drivetime if you’re looking to get a new vehicle.

I would like to say that DriveTime Dealership Birmingham, Al is the best. The reason why my Sale Consultant Jeal (Ruby) ** was the BEST SALE CONSULTANT since I bought my last 3 vehicles she was very patient and she explains so well like a great teacher to help you. The only thing is that the Dealership DOESN'T CLEAN THE VEHICLES or don't have a coupon to get the car detail. I understand due to the pandemic. You need to help that dealership to give coupon to customer.

Needed a car for work... I was helped with a lot of patience and understanding. I will recommend all my friends and family to get a car from them. I also left with a car that I really really liked. Thank you guys so much!!!!

Richard ** was amazing with dealing my indecisive butt. But he lead led to me to perfect car. He was pleasant and kind. I would recommend him to all of my friends looking for a car. DriveTime I would recommend.

Tia was great. She made everything go smoothly and she is very friendly and informative and very helpful with the whole process. I would recommend them. I done almost everything online and only needed my drivers license once I got there.

I was so nervous going in to get a car knowing my credit wasn’t that good and had so much for a down payment, but the service was PHENOMENAL! Danny helped me , was patient with me and got me into a car I LOVEEE!!!! I would recommend everyone to DriveTime and go see Danny!!

They were nice and very helpful. Answered all questions and if they weren't sure they looked it up fast. They explained everything and cleaned the car and made sure it had fuel. I will definitely go back again if I need another vehicle.

My experience with Javier at the Kissimmee location was amazing. He was super professional and very helpful. He gave me honest opinions and didn’t try to sway my decision. The process was quick and hassle free. He helped me pick the perfect car and I am beyond happy!

Everyone was very pleasant. It was an enjoyable experience. Unlike other dealers in the area. My sales person went out of her way to make sure I was pleased with my purchase. She explained all of the paperwork and did not rush me.

The smoothest process I have ever went through buying a car. There was no issues that rep Eric was on it and he was great. Would recommend all my family and friends. Great customer service and was really involved with what I was looking for in my car buying process.

The process was so easy. Chad ** was friendly and professional. He went above and beyond what was required of him I’m sure! From start to finish the entire process took less than two hours...FABULOUS!!! I will certainly recommend DriveTime to all my family and friends who are in search of a new car.

John was great. He was patient with us and the many vehicles we needed to look at to make our decision. The pricing was very fair. Our credit is bad and we urgently needed a vehicle that night and he made that happen. We left satisfied and drove away with a 2017 Ford Escape.

All in all the best buying process ever! No one likes to car shop and granted it took all day lol (because of me) but my sales guy James was incredible and very patient. Couldn’t have asked for better, he showed me every car I wanted to look at even ones at different locations. Never hassled me. Just let me do my own thing and was there every step lol.

DriveTime of Conway did an excellent job! I was able to discuss things on a weekend with Nick and he was able to crunch numbers before I even arrived. Allison was great as well with providing the information for signing the paperwork and getting me on the road in my new car. Thank you all very much for your kindness!

It has not been one month nor 1500 miles and having issues with the car. If you don’t know when the oil was changed or don’t have the correct history of the vehicle then you shouldn’t be able to sell the cars. My opinion. Then when confronted they have the audacity to be upset. The customer should be upset. They are paying for the vehicle that was NOT suppose to be on the lemon list. I don’t recommend them at all now. Why should I leave you a review when you can’t even assist when you KNOW you are 100% WRONG! THANK YOU FOR NOTHING. KARMA.

The customer service here at DriveTime on Wyoming is above and beyond what you would expect. This is our second car with them in less than a year. I worked with Eric ** and he is super nice. They have an amazing tall team.

I had a great experience purchasing my vehicle at DriveTime. I will recommend other family members and friends to you all for their car purchase. The staff was great to work with and could not ask for better people to work for this company.

We were very please with the service provided by Jerrod. He did a great job walking us though our purchase, answering all our questions, and taking care of the issue when delivery of the truck we wanted was delayed. When the issue came up he was honest and didn't try to come up with excuses. He also offered up a little bonus for the inconvenience and that was very much appreciated.

Exceptional Personal Service. We elected to proceed with 3rd party financing and ran into delays waiting for Trade-in's title to be received. Staff at Shadeland Ave location in Indianapolis was extremely patient in waiting for for our clean title and loan check to be provided. Would definitely recommend your company to friends and family members!

The entire experience was great from start to finish. Dustin was thorough & explained everything very well. The other salesmen were also very helpful & knowledgeable. The car we purchased was the car we wanted & more than we expected.

Marshall was a huge help, very friendly and took his time to make sure we were satisfied. I would definitely recommend Drivetime to everyone I know... I was very happy because I was turned down by another dealership, and now I have a car that I love.

The guy who helped me made everything a breeze. I knew I wanted the car I came to test drive, I just had to actually see it and drive it. I paid cash up front and the rep who was helping was so nice and friendly and helpful and quick! Also, price was great!

Richard was awesome, he was very friendly and very patient. He explained everything in full detail and made sure I fully understood everything before I left and that my car was running and in good shape. He has awesome customer service skills and made my car buying process easy and less stressful. I would definitely recommend.

We feel so fortunate. We had a wonderful experience at DriveTime Ocala with Cory taking care of us. His advice, his kindness, and dedication to answer all our questions and provide the best service possible was heartwarming to us. We really recommend this company, Cory and his team. We found the exact car we were looking for and its condition is over our expectations, and for the best price. We are very thankful.

The salesperson was excellent. She provided exceptional assistance and guidance with the purchase and treated me with utmost courtesy and respect. My chief complaint about the dealership as a whole is the amount of paperwork involved in the process and signatures and the way the vehicle is given to the customer, as is dusty and dirty. Usually all dealers will sell you a fresh washed and clean car. You are making enormous monetary gains on each sale so was a little wash and shine is going to cost you.

I was very satisfied with my service at the dealership. I have already recommended people to go there and get vehicles of the own. The whole process starting online and then going into their location and independence I thought very comfortable and did not feel pressured buying my vehicle.

The process of purchasing my new vehicle was a great experience, the entire process was handled professionally and fast, the staff was courteous and knowledgeable and was able to answer all the questions I had. They were able to offer options that allow me to make the best decisions to fit into my budget.

Went to one location. Didn't have what I wanted but TJ and I think his name was Devin was great. Went to another location and Bagaric was awesome. Only place I buy my vehicles..!! Recommend to anyone who is looking to purchase a car..

Car was not ready when they told me it would be. I talked to someone and they said the car would be ready at 11:30 am. So I took. Off work to go get the car. On the way to get the car someone called me and said the car was not there because it was at the dealership. Someone had taken the car to the dealership so I had to go back to work and pick the car up later which caused me to be late for my part time job. So I lost money. Someone should have told him not to take that car. The guy that took the car said he filled the car up with gas. (He didn't fill the car with gas.)

Love everything about this place. The salesman was everything. Explain everything to me perfectly that I can understand. Never had a salesman like this. He never pressure me into buying anything. I will definitely Recommend people to DriveTime.

Brandon, Tina and Destiny and Nesha helped me out greatly. Appreciate you all. You all made the process easy and smooth. I was very nervous at first but they made me feel very comfortable. Wasn't forced into anything. She gave options to choose.

We had a great experience with Ramon at Drive Time on E Colonial in Orlando. He was very helpful and took time to explain everything in detail so we knew exactly what we were getting. He helped us get exactly what we were looking for, and we were in and out in less than 2 hours which was unexpected and amazing!

Spoke with Benjamin upon arrival. He provided great customer service as well as my representative Megan. They both were honest and made my experience easy, it was not awkward at all. They made sure to put me in my great car that was perfect for my price range. Great mileage. I will refer DriveTime to friends and family.

My sales rep was excellent and more than helpful and patient with me. I visited the Capital Blvd location in Raleigh NC. Janica, after multiple attempts of me making up my mind, brought out a car I hadn't even thought about. After the test drive I bought it! Family loved it and I was happy with where the payments were. PERFECT!

I purchased a vehicle on a Saturday, it had to be towed to a shop on Monday, which they claimed I wouldn’t have to pay for anything due to being in the 5 day policy. Not true. I spent $400 within 4 days of the vehicle purchase. The only good thing was they refunded my money in full for returning the vehicle but I had to have it towed to the lot myself, they wouldn’t tow it.

Great fast service & polite, with patience I’m glad I got my new Jeep from DriveTime. I recommend this car lot to anyone who needs it. They work with you online or in person & will have you in & out before you know it.

Had a great experience. Salesman Steven ** was very professional. No pressure no hassle. We were in and out. I came in. Told him what I was looking for. Got it and I was happy with my purchase. Will recommend to family or friends that are looking to buy.

Justin ** was my car salesman. From the beginning to end he provided excellent customer service. I appreciate him taking the time and giving me the best option for my situation. I had visited 6 other dealerships prior to coming to DriveTime. Justin was the first to give me a chance. I am grateful and satisfied with everything! Thank you so much Justin!

My associate, Alan, at the Morrow location was so professional and helpful with my purchase. It was smooth and he was very detailed. I didn't feel pressured or anything. He was very nice to my family and even thanked my husband for his service in the military.

Matthew at Drive Time was amazing, he was very nice and helped me find a car perfect for our large family! Thank you so much for making this experience super fast and easy!! I will definitely be recommending to friends and will do more business with them!

I was treated with respect and allowed me to test drive all of the cars I wanted before I made a decision. My salesman was patient and very professional. He explained every program they offered. His name is Clay at the Rivergate location.

When I got to the dealership it was very busy. I got an application from the person I spoke to over the phone. I filled everything out and spoke with Matthew about what kind of car I wanted. While I waited for a salesman to finish up with their current customer, no less than 5 people asked if I had been helped and were so courteous when I said yes. The whole experience was painless and I picked up my car just a few minutes ago.

solid downpayment, the loan length & terms become much more desirable. You must understand & accept that if you let your credit go bad, & want a car dealer to loan you money, it's a risk to them, a risk that Drivetime will take, but in turn, they want more $ down & more of a security interest from you, such as autopay & bank statement verification.

Sales Person, Brian ** did an awesome job getting in a vehicle of our choice and worked beside to and made sure we were please with our purchase. The vehicle we selected was the perfect fit for my family and meet all of our travel and over the road experiences. Thank You...

Wonderful experience, Kayleigh ** went well beyond our expectations on helping us with financing, highly recommend her and Drive Fime, love our new Jeep, staff was very helpful and worked with us having not the best credit rating or a very large down payment, we still left with a car.

I just love my new car. It’s the best car ever thanks to Mona helping me with my choice. She was great!?? My ride was so smooth. I really enjoy this car. Stopping by Drive Time was a wise choice for me. I really enjoyed it.

We had a great experience. Our sales rep Brad went above and beyond to help us and Jason was a great help as well. Would highly recommend them!! We love our car. It’s a great vehicle and we are so pleased that we went there to look for a SUV.

Review. Did not know what to expect when I arrived. Matt ** some reason I trusted him. He seem like a high character guy. He did a great job. I bought a car that I had to pick up the next day. It was Alan’s day off. Tony filled in for him. Did all the paperwork. He did a great job. I met with Kevin the general manager. He explained a lot of things to me that there were very important. Overall a surprisingly excellent experience.

The customer service was good. The wait for my car to be inspected I understand was not DriveTime's fault but the wait was really really hard. Overall the gentlemen that helped me was very kind and courtesy. I am very happy with my purchase.

Denise and the DriveTime crew were awesome. Denise especially. I had an issue with my license, she fixed it and she was so patient dealing with my insurance company. Great experience!!! I would totally recommend DriveTime to my friends and family.

Victor G. was the person who took care of my Feb 20, 2021 at the Torrance office. I was a bit skeptical arriving but Victor put my mind at ease. He answered all my questions and answered questions I didn't think to ask.

I started my journey with the DriveTime in Miamisburg Ohio. The man who worked with me, worked diligently, and took all the information I gave him on what I wanted and found me the perfect car. He told me it was in Pittsburgh, and I told him that was no problem whatsoever. He started the entire process and made everything as easy as possible for the journey. The representatives in Pittsburgh were thoughtful and thorough and answered every single question I had. They made sure everything was perfect for my way home. They walked through all the steps with me and helped me with genuinely everything I could think of. I have already recommended DriveTime to multiple friends.