DriveTime Reviews

The salesman was excellent and went above and beyond in helping get the 2013 Nissan Rogue. Very pleased with his work. That being said the car was dirty inside and out. I know with covid some things go by the wayside but definitely need to have someone prepping the vehicle for delivery.

The dealership gave me the runaround, made me wait 5 hours before the purchase was complete. My wife had to cosign at another location. The manager there said that wasn't needed. I got approved on my own. No communication at the Woodbridge location. Several customers were helped and completed before my paperwork was done. Never buy a vehicle there again!!! Also told that payments were biweekly AFTER paperwork was started. I'm paying $22000 for a $12000 car!!!!

This was my first car buying experience. John ** is the sales rep that got me into my car. He had to jump through hoops that I’m sure other car salesman would not have bothered with. He was not pushy, he took his time with me and was very patient. I was so nervous about having a salesman talk me into a bad car loan or driving off the lot in a piece of junk, instead I drove off with the perfect car for me and the kids. I absolutely love my car. I’m so happy and thankful I found a place for people like me that are building their credit and need a loan. I’m glad John took a chance on me and got me the loan I needed. Anyone needing a car that’s been turned down or screwed over at other lots, go see John ** at Drivetime Louisville and you won’t regret it.

I was greeted by John Saturday August 7th at the Kissimmee Drivetime location. And I am happy I was paired with. John made the entire process seamless with his easygoing attitude. John was personable, friendly and very informative. He listened to every concern and needs I was looking for in a trade in. John wasn’t the only representative there that guided me through the process… I was also helped by Luis whose customer service was also matched with John. What a combination I was paired with and I couldn’t be more happier.

I had an awesome experience. It was fast and the gentleman that helped me was friendly and patient with every question I had. I would definitely recommend this place to all of my friends and family! Thank you Drivetime!

They gave me 500$ for trade in and my car payment and interest rate was ridiculous... They don't care if you have bad credit because they are gonna screw you over either way.. If you waste your time getting car from them you will find out...

My experience on 08/05/21 at Drive Time in Duluth, GA was great as well as the sale representative (J) too. We have been without our on transportation for almost 8 months. I Thank God for our new 2013 Ford Escape, Drive Time as well as (J) the sale representative and everyone else that made this deal to happen on 08/05/21. May God Bless Each Of You at Drive Time located in Duluth, GA. WON'T HE DO IT!

This was the best experience with any car lot we have ever had... Thank you to the sales rep and other employees for making this the best most painless experience. Considering what took place with my car on Monday I was not expecting to have to look for a different car.

Jalen was awesome She made sure I had all the information and what they meant. Would definitely recommend Drivetime to friends and family. The process did not take long, the people are friendly and they made sure I follow Covid19 guidelines.

One of the best car places I have ever been to!! Friendly people and service rates them above all the rest!! Thank you DriveTime!! Marshall has been working with us since last year on the purchase of a vehicle!! The low pricing and short time of selecting, test drive, and purchase, we were done and out of there within an hour!! I would recommend DriveTime to anyone who is looking to purchase a vehicle!!

Michael was awesome. Super not used car salesman-like. Would go back. Would also recommend to anyone with not great credit. Good selection and reasonable prices. Also, they'll actually finance you. Only spent about 3 hours total at the dealership and that wasn't their fault. Once I picked the vehicle it was only about 45 minutes from then to out the door with my keys in hand. Thanks guys!

I went in to look at a specific vehicle but the down payment did not work with my budget. Tre was a great help at the North Phoenix location and made everything go smooth. I would definitely do this again.

Dealership was awesome in everything about my experience!! I was able to look at a few cars before my decision. Was a great experience, will be sending friends in. I wish I had known about you a few years back. I will be back myself.

Had to buy a car to get back and forth to a new job that I had accepted at the end of June. I went to the Dallas, TX location the first time and spoke with Jerome. He was very friendly and professional but could not sell me a car that day because I had a licensed driver over 21 restriction on my DL. I went back on the 26th after I had passed my test to remove the restriction and this time dealt with Joseph. Even now, Joseph was professional, he continued to pressure me into purchasing a car with a low interest loan but with a high down payment that was well above my price point. This continued on for 5.5 hours. Multiple other customers came and went while we were there but some of the timing was due to response time from the bank. Ultimately I ended up purchasing a 2015 Ford Escape that night around 9:30pm CST.

I came in on the 30 July, Customer service was welcoming. I was giving a list of cars that fit my preference, I walked the lot and got the fill of them. I decided on the 2015 Nissan. I semi-test drove it around the lot. It's a used car so I wasn't expecting too much the mileage was very low for the year which was surprising, but.

Drivetime was the best experience that I have ever had when purchasing a car. Glen and Desha at the Fort Pierce location were so amazing and helpful and they were great answering my questions and getting back to me in a timely manner. I would recommend anyone to them. Thank you so much!!

I had found a very nice vehicle with low miles at a reasonable price…..concurring I have no so great credit. I had received 6 different down payment amounts. Each day a different price. While I understand it is mainly the bank who determines this, it became extremely frustrating. Luckily I was able to cope and the dealer worked with me to the best of their ability. The bank however that is their main finance go to was absolutely horrible to work with. In the end, I am happy with with my purchase and back on the road.

I would like to thank Rodney for everything that he did...I was flat out impressed with him and he took care and made sure I left in the same exact vehicle that I wanted! On my next car visit I'll definitely will see him again. All around excellent guy and salesman!!

I was very pleased with the sales associate who patiently helped me with the purchase of my new car. The associate explained everything from the contract all the way through the buying process to make sure that I was satisfied.

I bought a vehicle thru them once before and was great. The 2nd time I was going to buy a vehicle from them had a bad experience due to immature sale rep. The 3rd time I had a great experience. Alejandro and William worked with me on my new vehicle and both were great! William went step by step with me checking to make sure everything was in good working order.

Thank you. Put everything. She made my car buying experience easy. I would recommend them to anyone. I didn't even think that I was able to get a car with the credit that I have and I I was able to purchase a car. I will send anybody in their Direction. Thank you again Drive time and Miss Laura.

My salesman was excellent and knowledgeable, very friendly. I like the added safety tools that came with my car purchase. I would recommend him for anyone looking to buy a car. He is very knowledgeable about cars and would be a great person to go to if you didn’t have much knowledge about cars.

Preston ** was great! Preston picked a great car! And listened to what I wanted! Everything was Fast and efficient. Preston listened and made things so easy. I love my new car! I look forward to a great business relationship!

Good used car at fair price, however; I find it hard to believe a dealership would let a buyer drive off without fixing the recalls prior to sale. Especially when the recall may cause a fire/combustion. Ask for Carfax! That being said, I am pleased with car even though not perfect. The price was very good. The best part of my experience was Herb my sales agent. No pressure, genuine care, doing whatever he can to make it work for you.

My experience was very Good. I would definitely recommend a friend. They took time to explain everything to me and I asked a lot of questions. Very professional staff. I love the car. It was overall a great experience. I would go back there in the future.

The entire process was quick, easy and extremely efficient! I would definitely recommend to anyone that I know in the market for purchasing a car. From the initial completing of the online application to seeing my choices before I go in, then finally picking up my car…smooth process!

It was a pleasure to work with Sales Advisors, CJ and Shane, in the purchase of my 2014 Ford Escape Titanium. The service was efficient and straightforward. I would recommend DriveTime Riverside to others looking for a good used vehicle.

This was my first time buying a car for myself and I’ve tried a couple other places but Drivetime made the whole process less confusing for me. I was able to get a really nice car with low miles with my credit (I don’t have the best credit) and it’s a reasonable monthly price. My friend recommended I go here and I will definitely recommend my friends and family to go here as well and might even come back in a few years if I want to get a new car.

The Dayton Ohio location has great people working there. Everyone is friendly and helpful and they don't rush you. Decent selection of vehicles to choose from. It would be nice if all car lots were this way. Would recommend to my family and friends.

I loved Allison & Mikka. They provided outstanding service excellence and were both so easy to work with during the entire process. Allison found me exactly what I was looking for and made the initial process so easy. Mikka was so friendly and made the in store purchase process less overwhelming and so pleasant. I'd highly recommend both Allison & Mikka!

My experience with Drivetime was great. My sales guy Shandell made the experience so awesome. He explained everything to us and answered all questions. I was not at the dealership all day being hassled trying to wheel and deal. The down payment was so reasonable and the monthly payments make it easy for me also. I love how upfront everyone was with us.

Andrew was patient with me and worked with me on giving me time to get all things in order to be prepared for my purchase. He was communicative and on top of all the details. Thank you again, I’d recommend others here.

Great place to get a car and helpful people and my agent knew her stuff and I got a great deal and a great selection of cars but get your car from there. You will love it and get your money worth. Great place.

I certainly didn't have much of a good 1st experience! When I first signed up with DriveTime, I qualified for $0 down payment, and they ran my credit. Then I was told that I would have to give give $2200 as a down payment and make about $400 a month payment with 28.4% interest rate on a $8000 car, and they ran my credit again all within one week! Way too much!!!

My sales associate, Quiten **, was great to my family and I. He was very patient with me as I picked out the car that was right for me... A process that took several hours. Definitely one of the better vehicle purchasing experiences I've had.

Late yesterday, I had a 5pm appointment, I had arrived about 30mins early. Dealership worker “Ilia” greeted us as we were looking at a vehicle on the lot I previously seen online, she was very nice and respectful, and asked if we needed any help. I told her I was here early for an appointment I have at 5pm, she then excitedly told us to come in and she will get us started. The whole process from start to finish, then signing, was literally amazing. She literally verified all my information, she was quick, then told me the cars I could choose from and was super patient as I was making my decision. After I made my decision, she literally got us in and out within 2 1/2 hours, but part of that was because my insurance company took their sweet time getting a rep on the phone.

We purchased a Honda Pilot from the West Orlando Dealership. The manager, Areikar ** is the epitome of customer service. We came in Thursday evening looking at completely different vehicles and did not like them. We then found this pilot and Areikar stayed after hours so we could test drive and reserve it. We then had an issue with FedEx getting the closing package delivered so Areikar drove to the distribution facility and personally picked it up so we could pickup our vehicle as planned. She went so far above and beyond. It was the best experience we have ever had with a dealership. To top it off, we received trade in value nearly triple what other dealers offered. Highly recommend Drivetime!

Sergio was great. The process was much quicker than I thought it would be. He was very friendly and helpful. He made the whole process fun and pleasant. I will definitely think of buying a car from there in the future.

I went to the DriveTime in Clearwater FL and Paul helped me. He was very patient and was amazing! I ran into a few obstacles while there and I was there until after closing and he didn’t mind at all. We need more of his customer service in the world!

Everyone was helpful. They answered all of my questions. I called just about every day for two weeks asking about different cars and everybody was always friendly and very helpful. I would definitely recommend to anyone looking for a vehicle.

We had such a great experience at the Gladstone, MO location. Everyone was so professional and helpful. All other places wanted astronomical down payments and monthly payments, not DriveTime! Thank you so much for such a positive experience in car buying!

From the initial start of my search for a car right down to signing the bottom line, the transaction was a breeze. The manager, Terrance, and the sales associate, Ralon, were friendly, professional, courteous, patient, and kind. From my perspective, Ralon went above and beyond "customer service", providing a car buying experience that a first-time buyer should receive.

I purchased a 2014 Ford Edge at this location on May 26th, and for the first month it drove great, now it won't start, and I have had the Alternator Tested, and the battery and they are fine. Yet it won't start upon getting in and preparing for the trip. I called this location and all they say is call Silver Rock which there is no facility within 59 miles of my home. Towing is going to cost me an arm and leg. DriveTime doesn't care they sold me a lemon.

If you give your social security number and are not sure you want to buy a car it will go on your credit score as an inquiry on your credit score. This can lower your credit score. Be sure you want a car or do not put your social security number on their website. I find that this is definitely deceiving. I would not buy a car here just because of those factors. Then after the fact they tell you to call your credit score company to have it removed. They should do that not the consumer! Do Not Use Them.

Friendly courteous staff. My sales associate was very helpful in every way. I had all the paperwork ready for me. Explain pretty much everything I like to do about the car. I have any questions it was late. I feel bad about having her stay there longer. She can’t reassuring me that was not a problem. Again it was a great experience.

I bought my 2nd car with y'all 7/10/21 in Houston, TX, & both times were THE best car-buying experience, hands down. Smooth process, great options, & fast/efficient compared to the entire day spent at every other car dealership - all of which made possible by the exceptional customer service! Kema sold me my car on Saturday, & she was absolutely amazing - went above & beyond, super helpful, friendly, genuine, all the best adjectives!

To purchase a car you require the buyer to give up all privacy and you require the buyer to give up legal rights. Specifically, you require the buyer to 'opt-in' to all sorts of communication from a finance company even though the car was not financed. I had to agree to robocalls, emails, phone calls, texts, etc from a company I have no interest in dealing with. When asked about 'opting out' the dealership had no knowledge of how to do this.

I will never ever shop at Drivetime again. We had to put down $8,900 for a vehicle. It could have least been washed. It cobwebs on the inside. It was super dirty. A lot of stuff need to be fixed. Worse decision we made.

Very professional. A good car agent. He was helpful. Can help speed up process so we get out of dealership faster but overall great service and love the car. Drives good and love the benefits that was put on the car. Just very excited and happy to have came to Drive time.

From the first time I stepped in the door, the staff were amazing, friendly, accommodating. The loan process was very simple and straight forward. No back and forth useless haggling of the traditional car buying experience. I am very happy with my new vehicle!!

Garrett H. the GM is awesome with his dynamic team. Made our bad/horrible situation a breathe of fresh air with a brand new 2020 vehicle for our household. Please stop by to see them in South Charlotte. You will not be disappointed. Thank you all so much. I will be back for mine's real soon. It's a true blessing. I can't thank you enough.

Should be a sales manager. Knows her job. And very respectful. Has all the qualities needed in the job that she does. Very rare to find someone with skills that she have. Has all the leadership qualities needed for her job.

This was the easiest, smoothest, quickest I’ve ever bought a car. No hassle, no going in circles, straight to the point. Came, saw the car I wanted to drive and fell in love. Drove off the lot with it. When I came back to get it I was there maybe 2 hours. No one wants to spend all day at the car dealership.

Drive Time salesman Jeremiah was very helpful and courteous. The down payment was low. Other car dealerships expect you to pay a high down payment if your credit isn't good. We love the car and feel at ease with the warranty. I would recommend the place.

The person I had the pleasure to speak with was very polite and respectful. He made my experience very comfortable. I would gladly recommend Drivetime to anyone trying to get a car. I can't remember his name because I don't have the card with me but it's the drivetime in Downey.

Salesperson didn’t seem to like being questioned about things I was being asked to sign. I was picking up a little attt to iridescent on a couple of occasions. Also, I bought this car at the DriveTime on East Sahara on Las Vegas. Three days after I bought the car the a/c went out. It’s June and temperatures are ranging between 108-115 degrees. I had to go to work so I couldn’t take the car in to get fixed until the weekend. Sitting in bumper to bumper traffic makes it hotter. Car thermostat is reading 118. On at least one occasion I came close to heat stroke based on my body’s temperature. I had to drive like this for a week. You would think that as a business you would want to take care of your customers. Maybe help me pay for a rental for a week…A person should not have to deal with this right after buying a car.

Best car lot I ever dealt with.... Will never go anywhere else. Staff was friendly and took the time to explain everything and most of all treated me like a person and wasn't in a hurry to force me out the door with a quick sale.

Our salesman Jorge, was fantastic. He ran back and forth with keys. He was very informative on every vehicle we asked about. Jorge was very friendly and professional. I would recommend DriveTime and Jorge to anyone looking for a new used vehicle. Thanks again Jorge, hope you had a great 4th of July.

Salesmen was very nice, friendly and professional. Got a nice car with low mileage and good warranty. It was a very nice experience. Thank you DriveTime. If anyone needs a good car go to Drive Time. And my down payment was low. Thank you Drive Time.

Good service, very patient for u sure buyers and Charlie was my salesman and he wasn’t pushy or mean so that’s all that matters, they explained every step too so you're not unsure at anytime where your money is going.

Wayne was wonderful helping me decide on a car. This is my second time purchasing a car from DriveTime and both experiences were great. The lady at the front desk was very helpful as well beforehand. I was very pleased with my purchase as well.

Getting approved for financing, to purchase a car, has been very difficult for me in the past. Drive Time made it so easy and straightforward. The staff, including Jason **, were very friendly and knowledgeable. I am a very happy customer.

I had a very good experience with my dealer Vanessa. She made everything easy to understand and made sure that we were happy with our vehicle. Would recommend DriveTime to anyone who might not have perfect credit and is looking for a used vehicle.

Great experience. All staff/team members were great. They are all very helpful. I recommend if you are looking for a used vehicle, go see them. They provided me with summary of the cost. They gave me car report of car.

I had an issue with my payment date. I called them and without any hesitation, they helped me out right away without any issues and went above and beyond. They make it very convenient for the customer. Thank you, DriveTime.

I would say I was overall happy with the sales person. I was not happy with the manager due to the fact that I am a return customer And I drove over 100 close to 100 miles and when asked for a few things on the deal such as a full tank of gas and a spare key I was completely refused. Then the car stalled and the manager immediately refused to sell the car but then let me buy the car because it didn’t do it again after he drove it. The request that I made would have cost somewhere in the realms I have about $80-$100 which included a new key and a full tank of gas.

Drove the car home. Went to store next morning and check engine light came on. Have not had the vehicle 24 hours. Driven less than 100 miles. Called location purchased and was immediately transferred. No one wanted to deal with my issue. Did not matter that this happened so quickly after purchasing. Now have to wait to have engine looked at. Horrible way to treat a customer. Seems very shady. Waiting to see what my next options are legally.

Lisa was by far the most incredible person I have ever had the pleasure of doing business with. I just moved to Florida for a new start on life & her personality beams with joy. We laughed the entire time. She is a true gem for your company.

Brea was amazing!! Explained all steps of the application process. As a first time buyer she made the process extremely simple with all the questions I had. She was available if I had to call last min and she was able to work with my busy work schedule to still get everything I needed for the far by Friday. Best experience ever with a dealership. Will definitely recommend to other people

When I walked in, I was greeted by two gentlemen who didn’t really seem like them wanted to help me. One of them then walked me over to Katie who was pleasant from the beginning. I am pregnant and my Yukon Denali kept giving me problems so I didn’t have a lot of money to work with. She let me pick out of the vehicles within my budget and explained everything. She deserves to be rewarded. (:

This is one of the quickest cars I have purchased. I arrived in time to look at the vehicles 20 minutes ahead of time. Knew which ones I liked. Samuel was the sales rep who took great care of me! I test drove the Suv.. I liked it and with 15 to 20 minutes I had paperwork. He went thru it with me and I signed and off home I went. The longest part was dead battery in the truck I liked. If there is one thing I would say is the shop shouldn't close before the last appointment in case something is wrong. 1 staying behind couldn't hurt nothing.

The vehicle has 9 problems and won’t work. The day of purchasing the vehicle. I had a technician come out today and said that I was sold a lemon. I don’t understand why I have to go through this. I was lied to and manipulated to purchase the vehicle. Now I’m stuck with this car. Please help me or I have to take legal action. Thank you.

The process was easy and fast. There was no unnecessary pressure and no sense of being rushed to a decision from salesman. Melvin was outstanding. One was not bound to the inventory just on the lot. The inventory from other area locations were optional.

Picked up car and when I got it home found out the rear brakes were bad. How does a car go through inspection with bad brakes. I'm paying all this money for a car. Now I can't drive till I can get it fixed. Thanks a lot for nothing.

I have purchased a number of vehicles over the years and I always dreaded the car purchase process. The Drive Time vehicle purchase process was a welcome relief to the hours of waiting to get documents done and the hassle of all the add-ones other dealerships put you through after you’ve decided to purchase your vehicle from them. I highly recommend giving Drive Time a try on your next vehicle purchase.

Thank you.

I wouldn’t recommend anyone to go here but you’re lucky I bought from you guys. Employees aren’t very customer friendly and cars don’t get filled up with gas or get cleaned very good. The only thing that’s pretty cool you guys do is offer 5 day returns as well as less than 300 miles.

It was a long process but well worth it. I have a good working vehicle and one that is my favorite color and reliable. Not to break down any time soon. The associate assisting us was assume and very informative. She went above and beyond. Very friendly atmosphere.

My husband and I had a long day trying to find a dealership that will give us a chance. We didn't have any credit nor a huge down due to sudden car issues. But, DRIVE TIME was very understanding and super easy to work with. They gave us a chance at purchasing our NEW Nissan Sentra :) The staff was super polite and the customer service was OUTSTANDING! A special thanks to Toby on helping us choose the right vehicle for my family and I! THANK YOU DRIVE TIME TEAM for an AMAZING opportunity and efficiency!

Richard ** was AWESOME!! Very upfront and honest! I told him what I had as a down payment and he never once blinked an eye! Only showed me what my down payment would get me in! NEVER ASKED FOR ME TO PUT MORE DOWN! This was the best car buying experience I have ever had!!

I should have left the car there and went somewhere else. Not happy with the selection of vehicles or the internet fake approval to get me to the dealership just to then tell me I was not approved. Initially under the impression you all did in house financing and wouldn't run my credit but that was done anyway. Was not told about the interest rate or 2 payments a month until it was time to sign the papers and get out the door. The process took way too long and no one should have to wait to speak to a manager before leaving if you don't want to purchase there. The car was extremely filthy on the inside with an order. Paid $200 to have the car cleaned and detailed. Will definitely not recommend this experience to anyone.

Trevis ** was awesome! We were in and out in less than 2 hours! The entire process was quick and painless! Definitely recommend to anyone! A++. We’re loving our 2012 Nissan Rogue!!! Thanks again! This is the place to go for your car needs!

I will be happy to use DriveTime again if I am purchasing a used car in the future. I found the staff to be kind, knowledgeable and helpful. I especially appreciate the SilverRock 30 day, 1500 mile warranty. I did not find another used car dealer that offered anything so generous. I ended up needing it and grateful for it.

Buying experience was simple but the car was filthy. Once I got home and was able to move the seats around there was trash everywhere. I called the location, and all I got was a sorry, not even an offer to have it at least vacuumed out.

Eddie was great, very nice and customer service was amazing. Thank you so much for your help. He got us out of there as fast as he could. I would definitely recommend him to a lot of people that are ready for a new start with a car.

I love the car and everything they did for me. Best service ever. The people at the building is good to work with and get a car the people car is responsible and respectful. I love everything about them and I’ll get another car when it’s time for mines.

The staff was excellent - started with one and because he was busy with a customer when finished with another and he was just as good. The original guy did all the work. The cars were clean and well maintained - no odors, spots or dents. The payment process was smooth and I was out of there in total of about 2 hours in total from start to finish. Kudos to the staff in Midlothian.

This was one of the easiest car buying experience I have ever had. Touris was a great salesman and was very upfront about everything. I will recommend Drivetime to anyone I know who is looking for a car.

We love the car we purchased but as soon we got back home the check engine came up. It’s a hassle that we have to bring it to the shop that was assigned to. Now it will take a few days to diagnose what’s the problem. I hope that it will still honor the return guarantee and covers by the warranty.

Staff at the DriveTime went above and beyond especially the young gentlemen who took the time and desire to make sure that I pick out what I wanted and not like other competitors that give you what they want to give you and by the way the young gentlemen Eddie ** at DriveTime is the reason I’m writing this comment but in reality it’s a true story not a comment.

Jonathan at the Torrance, CA location took care of me in one hour...DriveTime was so much easier than Carmax. All I did was provide proof of income and I was out the door! Jonathan was pleasant and kind. Thank you for a great experience!!

My second time going back to them. Loved my malibu but it was totaled in the hail storm a few months back. I went back because I adored the service I previously got and came out happy once again. Thanks Chris, you're a lifesaver!!!

Gavin was awesome. He was honest, and very helpful. When I recommend someone to go buy a car I tell them to go to DriveTime in Salem and talk with Gavin. I love the car I got. It’s the nicest I’ve ever had. Thank you all for a great first car buying experience.

I rated my overall experience with DriveTime as highly satisfied. Solomon assisted and guided me throughout the process and I was somewhat skeptical because of the general perception that comes with car dealerships and salesmen. My skepticism was dispelled as Solomon was concise and totally transparent with me and took the time to explain and ensure that I understood any aspect of my car buying experience. I got the vehicle I wanted along with great service and no unanswered questions lingering in my mind. Thank you.

I was very happy that DriveTime worked with my credit and got me an acceptable payment with a good down payment. There were some concerns I had with my vehicle as far as some parts of the car to look like they’re not secure. I mentioned this for the salesman and he said he would take care of it but didn’t address it. Also left with less than half a tank, car wasn’t washed. It just felt like it wasn’t a real dealership in some aspects. But I am glad they worked with me. Just feel the experience could have been better. I even asked how to use the hands free technology and if it comes with Bluetooth and the salesman did not know. He told me to look at the manual. I’ve had the car almost 3 weeks and the shaking is worrisome. I will be contacting the warranty.

Andy was very patient and Made sure I had a Good Car. Great Guy. ☺️ I really Appreciate his Great Attitude. If there's anyone I know that would get a Car I will definitely send them to Andy for the WIN ????

Yanira was extremely helpful, honest, fast and got me my first car with no issues. She kept me updated on timing and was patient with anything I was missing. Thought the car buying process would be strenuous but it was so simple.. Would recommend Drivetime to everyone.

We had a good experience working with Jonathan. He was knowledgeable and helpful in finding the right car for me and also giving me a complete background on the car I chose. He explained everything very well and made sure I understood every detail of our transaction and all future transactions. He was a pleasure to work with and I had a good buying experience. Would def recommend.

The team were very helpful.. Nikki and Alyssa were very good to work with and were very helpful... We love our car... WE JUST WISH THEY WOULD HAVE HAD 2 KEYS FOR THE CAR. IT AGGRAVATING TO HAVE TO PASS KEY BACK AND FORTH...

Jeff ** (Eastpointe dealer) was my salesperson for my purchase of a car and was absolutely terrific in every way. He knew everything; he was friendly and patient with my many questions, all of which he had comprehensive answers for. He was efficient and professional and he treated me like royalty. He was personable and candid, and worked very hard to get me the right deal. His supervisor, Jose, was also great and worked hard on my behalf. The whole experience was great and I would highly recommend the dealer to my friends.

I followed every instruction and was offered a $0 down payment. The car I was told could be brought from another lot now couldn't be and had to find another car. Then, found one my wife and I really like and was told it was a $2500 down payment. Really wondering why the trunk smells wet and the car was copiously doused in freshener.

I had the best experience working with Robert at Drivetime in Owings Mills. I would recommend him to anyone. THANKS ROBERT. YOU ROCK. He was polite and friendly and very patient. Helpful in every aspect of my experience. Everyone there was great and did all they could do to help with my purchase. Great Job guys.

Three days of emails and text after having my information, the New Castle location approved us for a Grand Caravan, drove 45 minutes with our license, proof of income, and several proofs of residency, then turned us away for having just one bank account, ever hear of that crazy **, wasn't aware you had to be rich and famous to shop there, WoW.

My experience was great!!! Customer service was amazing, Brandon took care of all my needs, he got me exactly the kind of truck I wanted and he was very knowledgeable, so nice and helpful the whole time. He made me feel really Comfortable and the process was the easiest process I had ever did. Usually when I buy a car/truck the process is draining and u always feel like they're getting over on you but not with DriveTime. Will definitely be back for my next car, thanks DriveTime.

From the time I walked in the door I was treated with sincere care and professional attention. All of the staff was very courteous and knowledgeable about their task. Drive Time truly lives up to its Name. I would highly recommend anyone to choose Drive Time for their next vehicle. Thank you for taking the stress out of buying my new Ram 1500.

I had a great experience at the Macon location. My salesman Dendrick ** was the best. He was very friendly and extremely helpful and very professional. I love my Mazda 6 and I would definitely refer a friend. Thanks again.

Salesman was exceptional! Very helpful & friendly! Spent time helping us & answered every question we had! Showed us what we could see within our budget & stayed with us from begin to end! Would recommend to friends & family!

Dominic ** was amazing. He took time to explain everything even though they were very busy!!! People were coming in and out and he made sure he hated everyone! He went and got each vehicle we wanted to see. We didn't have to walk the parking lot in the heat!

I was in and out under 2 hrs. Tareck and the team was great!! I can’t wait until my next upgrade... I’m a customer for life!! I’ve told all my friends and family about the experience I’ve had each time I’ve gone to you guys!!

Curtis was super helpful and patient. He took the time to show me all the vehicles in my price range and allowed me to review them more than once even though he was getting off work soon. He was great.

I had an awesome experience buying from DriveTime in Antioch, TN. Steve was my salesman and did an amazing job of making sure I understood everything inside and out. Steve was patient and kind. DriveTime is lucky to have such an outstanding gentleman working for them. He made a bad situation into a positive experience. I will continue to buy through DriveTime, with their unique style of buying a used and making sure the buyer is protected all the way around is amazingly smart and I can’t understand why other dealerships don’t adapt to their system, along with my amazing sales person makes the decision a no brainer.

I had a great time working with Adrian A. He was VERY PROFESSIONAL and got me in and out in a timely manner and I love my truck. I have to get a car for my daughter so you best believe we will be coming back to see him.

One of my best times buying a car. Quick and easy and staff plus the company are great. Will be getting another one soon. I highly recommend anyone to go and get a car here. They are not overpriced and you truly get what you want.

Very helpful staff who gave me the Kelley Book value for my car. There was no pressure sales, they were just helpful. They walked me through a checklist of vans features, so I knew where everything was before I left the dealer.

I don’t feel like I’ve been lied to like the last dealership I dealt with. The car I got is perfect for my family and I. I absolutely love it! I wasn’t nervous and felt comfortable talking to the person who was helping me.

All employees were very nice and friendly. They all asked if you need anything.. ASHA was very knowledgeable and answered all questions. There was a blown fuse on the car. Told them. They told the manager. He got right on it. Ordered parts and fixed the problem.

John did a great job explaining everything. Your Team at the Lakewood Drive Time did a great job. The type of vehicles you sell are great vehicles. I was very pleased with everything. I would definitely let my coworkers and anyone looking to buy a vehicle. Go to Drive Time.

It was a great pleasure being a first buyer with Mrs. Beverly “Queen bee” **! Thank you for all your help. She answered all of my questions and assured me that everything will be fine. I love my car! And thank you again.

We visited Live Oak office to buy a 2013 Toyota Corolla. We had a friendly and helpful advisor, David **, who guided us through the purchase. Car was exactly as advertised and I was very pleased with our experience with Drive Time.

I was very pleased with my experience with the Gladstone Store and representative Mr Connor **. He was very knowledgeable and helpful, taken the time to go over each vehicle I was interested in, in his pursuit customer service! I was very impressed and grateful for his outstanding work ethic!!

Sales Representative Lucy ** was amazing. She helped with everything, she knows her stuff. I love my new Hyundai Elantra. The car run so smooth and it is good on gas. Drive Time is the place for me and my family.

The service was great. Was able to get a car under 2 hours. Got a car that was affordable and In my price range. Super friendly and helpful to their customers and would highly recommend this service to someone else.

Customer service is very good. I would recommend someone to DriveTime. They explain everything to you. And they are very friendly. We got a 2015 KIA Sorento and we love it very nice SUV. If I would come back it's a totally yes for me.

It started off good. But when my fiancé was added as co signer they lost the ball. Took us through a lot of changes at the end. Had us sitting for almost 2 hours twice in one week to sign some papers, that he said he had already printed and ready to sign and it would take 10 15 min. First time my fiance had exactly 5 min to get to work at 230. The second time he called us on Wednesday about some mistake he made and we need to come back in. We got there a little after OPENING @10. We didn't leave til almost 12. They didn't have my vehicle serviced like they said. They didn't even clean it out. It looked and smelled like the previous owner just dropped it off. I'm happy with my selection and the price and down payment was nice. The whole service just took the JOY out having a new car. I will never return nor will I recommend that dealership to anyone.

All in all the experience was quick and efficient and Marvin was a great guy. I actually work for a car dealer and have been in the business for years, You offer a great service for people with challenged credit. A great alternative to traditional buy here pay here options.

A big thank you to ** at store 8801 on Kingston Pike. Your patience and great efforts help make the car buying process go very smoothly. I would definitely recommend my friends and family to Drive Time.

Sean ** was professional, nice, friendly and made our car buying experience wonderful. We both truly think that this was our best car buying experience we have ever had. We came prepared and knowing exactly what we wanted and Sean showed us everything. We had already done the online approval system and walked in there prepared and Sean answered questions that we had. We will return there.

Justin and Shane originally started my experience. We weren’t able to prove my fiancé’s income through bank statements because we didn’t have enough, but after Justin going above and beyond for us, we decided to wait the month and come back. When we returned this weekend, we got a different Justin who was just as great. He really went above and beyond to figure out what vehicle we could get in our budget and we ended up with a vehicle we love.

Process to buy was great and good customer service. Just wish The car had tires with more life on them. Took car to get tires looked at day after I bought the car and uneven wear. Needs tires ASAP. That’s the only bad part. Wish y’all could help with the tires.

Great experience, easy, Jeff was great sales person. Decent price and they gave the warranty. I had to pay but I now have one. Would buy from here again. I purchased a 2016 GMC Terrain with 82000 plus miles. Very clean SUV.

I had Mike for a car sales men. He was very very helpful. I normally don’t like going to a dealership because there are some that try to get you into what you don’t want. I had a good experience with Mike. He printed off a list of cars that were in my range and always asked if I had questions. Thank you. He made my experience change my mind.

Good experience. Definitely would recommend. Ernest was great. Very fast. The only negative I have Is that the gas tank of the car was literally empty when I left. Like the gas light was on when I pulled Out of the parking lot.

Great! My experience was very good. Salesman was excellent. The showroom was clean and very presentable. I would recommend and have recommended others to see if they can help them. The car lot was very clean and organized. The staff seemed very presentable. You seem to serve a great need in the community and I am glad for what your company does. Keep up the great job.

Our car buying experience was a very smooth one. Cory ** was helpful, accommodating, and straightforward.. I was allowed to take my time and that gave me a calmness so I could address all my inquiries. The whole team had a wonderful camaraderie that is refreshing. The pleasant atmosphere made the experience dignified.

I liked the sale person. His name was Zax. He treated me with the respect I liked. He helped me through everything from picking out the car to pricing & showing some of how the car works. The people was helpful & I would tell anybody to shop & buy their first or next car here.

Gavin was FANTASTIC! I cannot believe how simple the process was, and the amazing price I got on my new vehicle! Super friendly staff! From the time I walked in to the time I finished and left In my new vehicle they were very helpful and informative!!!!

Everybody is very friendly and welcoming. Everyone has a great personality. I would definitely recommend this Drive Time location to purchase a vehicle from. They make you feel like you’re part of the drive time family right from the start.

I appreciated my sales rep Taneisha. She found that the car I was ready to purchase had something wrong with air conditioner. She immediately made sure it was serviced and parts replaced before I drove it away. Great customer service from the entire team. I have already recommended a few people there.

Love this place and the help they gave me, will be telling everyone at my warehouse where to go. I know my credit is terrible and appreciate this place giving me a chance. Definitely will be sending people to see them ASAP.

Customer service was great from start to finish! I worked with Cisco in Glendale and he did an amazing job! The store was fantastic! I had to pick up my new car in north Phoenix where the customer service was just as outstanding!! Thank you for the great and quick experience.

Tanya was great. My experience was the best. In and out the dealership within 2hrs. I stated what I was looking for and wasn’t pressured to look at something different. The pricing was upfront and I love the warranty options.

I (we) purchased the 2018 Jeep Cherokee Latitude. It's good two problems arise. When we left the lot we discovered the driver's door didn't lock. And the driver front tire had a hole. Went to look for the safety/inspection checklist didn't see it. However we returned to the dealership immediately, just for him to turn us around. Your problem not ours. This whole ordeal cost us what the first month payment is wow, wow, wow. That's not good customer service. The warranty covered the door, but you sold a car with a busted tire knowing it.

My experience was overall great! I left with a 2019 Nissan Versa with only $500. Only thing is I was there for 4 hours and was waiting on the bank for the most part. Service was great and they moved with a purpose.

Cam was 100% the real deal. She made the process easy without pressuring us to make a decision. She would get my vote for employee of the year! She was polite and made sure to explain every step of the process to us.

This is the second time that we have used DriveTime for our vehicle needs and once again I was super impressed with the stellar customer service provided. They don't try to push you into buying something you can't afford and they work really hard at finding the vehicle that fits not only your needs but your budget as well.

I had a great car buying experience at my local DriveTime location in Riverside, California. Everyone there were so helpful and accommodating. All the staff at this location are very knowledgeable and friendly. I highly recommend Drive Time. They really work with you to meet your needs.

The salesman was awful. He told me nothing about the cars. He pulled them up to test drive and walked off. I got Mr. ** and he was awesome. He helped me and told me all about the cars. Ross did paperwork. I went out to the car and came back in to finish asking warranties questions and he was gone! If buying a car from here ask for Mr. **!!!

The entire team was GREAT starting with Marvin. The General Manager Michelle is fabulous as well. I will surely refer others here. My husband and I were grateful for being able to get a vehicle, with great payments. Thanks so much to the DriveTime team and the Hialeah location. Thanks Marvin and Michelle.

The car was overpriced and the interest on the financing is ridiculous! While I know that my credit is poor, this company takes advantage of people in my position. I have had setbacks due to Covid 19 and was desperate for a car. This left me with no choice but to pay these prices.

I cannot say enough about what a pleasant experience the purchase of our vehicle was. From the beginning of the online experience, getting approved, contacts with sales professionals, visiting the dealership, and finally signing the paperwork, the attention to detail and the precision of the process have made this has been the best experience we have ever had! Tauris ** of East Las Vegas, and Orlando ** of West Las Vegas are to be commended and rewarded for their professionalism and integrity. We are DriveTime customers for life now. Thank you for everything! We have a dream car now!!!!