DriveTime Reviews

Nick and Clay were very knowledgeable about the process and their products, and they were fun to work with! I came in late but they didn’t make me feel rushed in the slightest. I’m incredibly happy with my new 2016 Jeep Compass, I never even thought I would be able to afford one but these guys made it happen!

The gentleman that helped my husband I was very nice, efficient and thorough. I left happy to have found a car that fit our family dynamic and mostly happy with the price. The interest rates are super high but I am aware that’s the cost of doing business with bad credit.

Wasn’t really happy that the car didn’t get wash and that it didn’t come with floor mats at all or they didn’t full the car up with gas. Every other dealership does that but Drivetime don’t so I that one thing that bother me about the whole thing. Other than that it was good overall paying experience.

I had know problem with finding a vehicle I could afford and also economical on my pocket. Great customer service??? Ryan was polite and respectful, he didn't try to sell me a car I was not interested in. Thanks Drivetime. I would use this dealer again.

I had a very good experience and the salesperson was very polite to work with. I would go there again and would definitely recommend to a friend. I want to thank you guys for treating me with respect and wasn’t pushy!!

I purchased a vehicle in January of 2019 and went to a Ford Dealership and they noticed a leak of oil, bent tire frame wheels and mix match tires on the car that I purchased so we took it back to the dealer and they order the tires for the front only and told me that fixed the leak. I discovered after the trial days of purchased that the car had gaskets leaks and cost me $445.00 in repairs. I would like to let people know that they do not inspect their cars as they state to the customer. We also inconvenience by having to rent a car to take my daughter to school and wait on the tire and rim for the car so that was a extra expense added to my pocket. I would not recommend anyone to this dealership. I worked for Target in Flowood, MS and my co-workers told me not to shop there because of some their bad experience with them. I should have listened to them.

On Saturday 03/09/19 I went into DriveTime (Charleston, SC) and was greeted by James who was very pleasant to speak with and he made me feel very comfortable. After going inside and giving him some information to find out what amount I was approved for we went to look at a few vehicles. Well, I wasn’t satisfied with any of them but it was one that I kind of like more then the others, so I told James that DriveTime was my first stop so I wanted to look on some other car lots before I make a decision. So James suggested that I put $200.00 on the vehicle to hold it and if I find a car somewhere else then he would reversed my money back to my card, I felt comfortable with doing that so I did.

My sales person was Andrew. He was very nice. He went over every vehicle I chose in detail and we discussed all my options. I believe we came up with my best deal!! I'm very satisfied!! In our family we have 4 DriveTime vehicles, we're all happy with our choices!! Thank you!!

Buying a car from DriveTime was the most informative experience I have ever had buying a car. They were very forthcoming with answers to questions and had the information at hand. I would refer people to them at anytime.

Great and easy experience, great customer service! Everyone was so friendly and helpful. Not having to jump through fires and hoops like a normal dealership. I like the fact of the extra warranty in case something happens and the ease of the use of the warranty program. Will definitely recommend DriveTime to others. Even if you have good credit it's worth it not have to go through the hassle of the dealerships.

I am an 1st time car buyer! I love that I had such an amazing experience. Everything was explained to me with details. I left with no doubts and that is what was important to me. My parents went with me and they are planning to go back for their next car purchase as well.

Outstanding experience Felt very welcomed and taken care of as if the customer care assistant was shopping with me and had my best interest at heart. I got the vehicle I wanted and a great price with Top of the line assistències. My assistant name is Ms. ** and she has the emergit and comfort whether or not your situation is good or not along with having great potential I think of running the branch or dealership or if not a customer care team if not training others. I must admit me and the wife was seriously unexpectedly satisfied with the chance to become DriveTime Customers. Thanks Again **. Top of the Line service. It felt more of an event me and my wife enjoyed. Didn't even feel like the usual boring car shopping experience everywhere emès... Ms ** You Rockkkkkkkk!!! 22211 Eastex Fwy 77339. Please Recognize her for her great work I will be bring my wife back for her vehicle at the end of this month as well. Thanks Drive Time!!!!!

This was my second go around with DriveTime. My first car buying experience was amazing! I went in under the impression that I’d be turned away or hassled just like the multiple dealerships I’d been to before. Everyone was down to earth and very easy going. I was absolutely in love with my first car but unfortunately it was totaled. Upon me going back I was nervous again but between Bridgcrest and DriveTime it was truly another spot on experience! I went to the Glen Burnie location and the sales rep Esther was amazing! She was nice caring and extremely determined to find me exactly what I wanted in the price range I was looking for and she did just that! The sheer atmosphere of this dealership is so calming and easy it’s crazy. And on top of that you're in and out with a car in a matter of just a couple of hours if that! Can’t thank them enough. They are truly the bomb!

Luis ** was absolutely great. He provided friendly customer service and treated us with the utmost respect. You are blessed to have him on your team. He is the epitome of fast & friendly customer care. I was extremely satisfied 100% when I drove away in my vehicle.

I went to upgrade my vehicle. I upgraded my Mazda 6 to a Kia Soul. It was a smooth transaction. Everyone was very helpful and professional and was completed in a timely manner. I am very happy with the results.

From the minute we walked in the office to when we left the service was great. I am sure we will buy another car from DriveTime. I wish there was more choices of trucks in my price range. I went in looking for a truck.

My experience with Drivetime was way below pleasant. My daughter is listed on my bank account for emergency purposes only. I have income that is directly deposited into my account each month. The stuff I had to go through and have faxed to Drivetime was ridiculous. The more paperwork I got, the more they wanted. The military annuity I get isn't even counted because there is no paperwork stating how long I will receive it. Ridiculous. I get it for life. Because that's not actually on paper, they think it'll stop tomorrow.

Anthony was professional and very patient as I am a very picky person. He responded to all of my emails timely. He made my experience of purchasing a car a great experience. I will definitely recommend DriveTime to family and friends.

I went to DriveTime in Raleigh. I accompanied my husband, who was in the market for a car but due to his credit I became a co-signer/purchaser. His appointment was at 9; we didn’t leave until after 2pm and we noticed that the navigation feature on the vehicle did not work. We were instructed to call SilverRock to have the issue fixed within 5 days. I’m still baffled as to why it wasn’t fixed before we were interested in buying the vehicle. I understand that our credit may have not have been up to par but the entire experience could have been better.

I purchased a car from DriveTime a year ago for $20000. I noticed the mileage of all vehicles offered were 77000. Here I am with a car that just had catastrophic engine failure. I still owe $11000 on the car and the repair is $9000. DONT BUY A CAR FROM DRIVETIME. As the chances of it breaking down on you within one years time are tremendous. I'm crushed at the fact that I spent so much money on a car that only lasted 15000 miles.

My salesman (David) was awesome. I have no complaints with him and honestly he should be applauded for dealing with my attitude so gracefully. Round of applause David!! The finance end however seriously offended me. I work for a small locally owned company. After providing them with 2 months of paycheck stubs, them calling my employer to verify employment, they still insisted on me waiting to take possession of my car for almost a week until my next pay day so I could PHYSICALLY show them my actual paycheck!!! Because of David and the amazing deal on my Camry I did not go elsewhere and did as they requested. If it were not for David, DriveTime would of lost my business. So again, Kudos to David! Give that man a raise!

I'm very happy with my new 2011 Kia Sorento. My experience with the Kingwood DriveTime was great. They made the stress of buying a new car much easier. The salesman & the GM were very helpful & attentive to our needs for a SUV. Thank y'all.

Extremely happy with the vehicle and approval. Unhappy with the cleanliness of the interior of the vehicle. Significant stains on driver's seat. Interior and trunk were not vacuumed. In past car buying experiences vehicles were detailed prior to delivery. Was waiting at the dealership for my salesman to finish with previous customer long enough for this to have been accomplished by manager or another associate.

Great customer service from Cliff! He helped me right away when I got to the store. Sierra ** was my salesperson and she did an awesome job that made me satisfied with my purchase. Especially manager Tuy ** made everything happen that made my wife very happy. I will recommend my families and friends to DriveTime! Overall I’m very satisfied. Thank you DriveTime team for make us customer happy and satisfied!

The sale representative who assisted us was kind, accurate, friendly, and straight to the point. I would highly recommend DriveTime to others. Thanks DriveTime for the great experience. The car we bought is a nice car, when I test drove it. The car rides nicely, and a good family car. DriveTime have a nice selection of a varieties of cars.

Took way too long. Salesmen was not very attentive to my concerns or wants and he was very slow. Not knowledgeable at all about inventory. He took no time to see what I was looking for to satisfy me. Finally did get a car but service was not great.

This was by far the least stressful car buying experience I've had. Sherlan in FT Myers helped me a lot and I was able to find the truck I wanted with no haggling. I would say though it would have been nice to have the truck cleaned up and I put $3500 down and I was given my truck with a nearly empty tank.

If you're looking for a car and live in Arizona, make sure you stop by DriveTime in Chandler. Their staff is amazing and answered all my questions about the process. I love my new car and I'll definitely be back when the time comes!

Do not buy a car from here. Purchased the car. On Saturday took to get looked out since the check engine light came on Monday. The automotive shop informed me the car needed about $5,000 worth of work to be in decent shape. Also found out the car should've never passed inspection so their and my assumption is the car was illegally inspected. I had almost 2 pages of items and things needing done to pass inspection even though the inspection was just done in January and then the rest was other things to just be in good shape, also they had 14 other codes that they couldn't get to.

I purchased my car from Pensacola Fl. Brandon ** is awesome. The whole team there is awesome. They were pretty busy and stretched thin. However, they handled each customer w/ respect. I recommend some free snacks sometimes. Brandon explained everything to me from the time I applied to the few phone calls and emails we exchanged to me driving out the lot. He is a very friendly and knowledgeable young man. He treated my daughter and I like friends!! I would vote him for employee of the month, quarter or year hands down.

We are happy to get a car from DriveTime. The people are so friendly with helping you. I would recommend my family and friends to go get a car. I love the place and I will come back to see them. Thank you DriveTime!!!

It was the easiest thing ever. They were so nice and answered everything that we asked of them. I might even go back again to buy my next car. They are super fast as well. For buying a car. They also have a great selection of used cars.

Very pleased with the staff at DriveTime in Riverside. Especially with the salesmen Mr. Anthony **. He was very knowledgeable, very professional in assisting my wife and me in finding the right vehicle. I would highly recommend your company to all my friends and neighbors. Thank you.

I came to purchase a vehicle for my daughter. I called the day prior inquiring about a car and that we would be in the next day. Specifically, a light green Ford Fiesta. After a couple of hours, we decide we will make the purchase. Unbeknownst to me, the interest rate is 24%!!!! I have almost PERFECT CREDIT!!!! No one told me DriveTime does NOT use a buyer's credit to determine the interest rate! Instead, they use some tiered system they made up which determines the interest rate to make more money!! This is highway robbery!

Had a great experience with the sales and management as well and they was very patient and I will buy another car in the future with DriveTime and thank you again and appreciate their help on helping me finding the car I was looking for.

I had a very good experience at Drive Time in Torrence. The staff, especially Briana ** was amazing. Briana was friendly, extremely knowable and helpful. From making the appointment, to finding a car and through the application process. I could not have asked for a better experience.

PAUL was AMAZING. He was very consistent with both my sister and I. This was a different experience for me. He made it very welcoming. They also made it very easy for us for us and explained everything to us.

My experience at DriveTime was great. It was fast and easy. The staff was very helpful and friendly. I loved the option to reserve the car. The fact that I was able to be pre-approved in a matter of seconds and only need was to provide the documents took the experience to a whole other level.

I found a really nice car and I'm happy with my purchase. My only complaint is that the car wasn't washed before I left. I had to stop at the car wash because the windows were so dirty on the car. Most dealerships wash the car before you leave. Most dealerships also fill up the gas tank for you.

I am very please with the vehicle I purchase and the services I received was outstanding. Aisha ** you rock girl. She's an excellent sales person her and her teammates beyond the call of duty to make sure I got the vehicle I wanted. I would recommend you all to friends, families and anyone who needs a vehicle. Ask for Aisha **. She's the best.

Let's start with the not so good. They only had 1 car in our price range, luckily we really liked that car so it was not a big deal. The wait to be seen was a little over an hour and whole process took somewhere close to 5 hours. The good part. The whole process was super easy. There was no haggling, everything was laid out in front you and what you saw is what you got. My credit is not the best, but I definitely got a payment I can manage.

Ms. A. ** at the Redbird location was beyond exceptional. We were in and out within 2 hours max. Driving off and satisfied with our new vehicle. Mr. ** was also very helpful and efficient as well. Thank you all.

It puzzles me how you can pay money down on a car example I paid approx 4000.00 on a car and at the end of the day you are paying more for the car. That puzzles me... where does the 4000.00 go... does it go to Bridgecrest or does the salespeople get the money?

Customer service was slacking but it was understandable since it was tax refund season. Well we got a better car than we thought would! Now got to be careful and make payments correctly!!! It was a friendly environment and they were pretty helpful with getting us to understand the process.

We spent three LONG days visiting car dealerships such as Kia of Greenville, McKinney Dodge, and Toyota of Easley. LITERALLY hours at each place! We had nearly given up and were completely deflated and defeated after being told, “We can definitely help you” time after time! We have some mistakes on our credit, but steady employment and a strong income. Someone told us to try DriveTime so we decided we would give it one last go. They were great! They got us approved in one day and we drive our beautiful new car off the lot less than a day later! Bill ** was so nice and helpful and the entire experience was great!! They were the place that gave us another chance and we are both so grateful!

2012 Ford F150 - Donnie was great helping us with our truck purchase. Will definitely be back shopping here again. Thanks for your time and help. It was a long day but truly a great experience. He explained all our options and helped us with a good choice.

My salesman Devin ** was great! Made things very easy and was extremely helpful. The selection of vehicles was large and all very nice. I am very satisfied with this car that I purchased. I will recommend DriveTime to anyone I know looking for a new car or SUV.

This changes the experience of buying a car. I love this place. I have been to sooooooo many car places & this is hands down the best car dealership with affordable monthly notes!! Fast service & professional friendly salesmen.

I had the pleasure of working with Corey at the dealership. Not only did he greet us when we walked in but he immediately took us to his desk when we told him we wanted to purchase a car, it was only about a 2 hour or so process before I got to drive off the lot.

Bought 2010 chevy Colorado Lt - Truck had 3 different brand tires out of 4. Wiper blades were worn down. Oil hadn't been changed and had rust in it!! Took to the shop to get fixed. The truck should have been 100% when I paid for it.

We were helped by Solomon and he immediately had a positive attitude about everything. We were there like an hour tops. He made us feel welcomed. We got into a Ford Flex that was perfect for my family of five. I even called my kids dad in Atlanta to recommend this place.

Had a smooth experience from start to end. The sales associate I dealt with was helpful and insightful and knew his job well. He made my experience great. I am happy with the vehicle I got so far and am happy with my overall experience.

My experience with Christopher was indeed GREAT! He made everything such a breeze especially after dealing with another representative prior who was making things a little more difficult than they needed to be. Christopher was very relatable with me and made things come to life! Was also very effective with his communication.

You can have your money back. So I went to DriveTime Langhorne PA on Wednesday. I had completed the online application and had some questions. My sales associate Eddie was helpful. I then decided on a vehicle and said I will take it. I got a fair value on my trade and was happy. At the time of delivery I pointed out some issues with the tires and was told I would get a new FULL set of tires. The battery was dying and Edidie and Vince (his manager) said they would take care of it no problem. I said ok.

We dealt with Jason at the West Palm Beach location. He was very professional and attended to all our needs. I would highly recommend Drive Time to my friends and family. Jason works a lot of hours, stays late and totally deserves a raise.

They are very courteous and very patient. They will jump through hoops to put you in a ride you can afford. I've only heard good things about Drive Time and I went there to see for myself. It was a wonderful experience. I recommend Drivetime to everyone who's looking for a nice car for a damn good price and quality. Thanks "Willie" for making my experience a great one.

My visit with DriveTime’s Ronald was great!! He helped me find a car that was perfect for me. He was very patient, informative, and helpful throughout my car buying process. I would recommend going to them for anyone’s car needs.

Got a SUV paid downpayment signed contract then a call to return because the guy who sold the car didn't have manager sign off on reduced downpayment. Now they want more money or take my car back... Really??? I already signed a contract... SMFH.

Great selection of vehicles! They were very helpful and they took their time with me. It was a quick process, even though I was being picky. I will definitely will be telling my friends and family. Love my new car!

After searching for the right vehicle for weeks (on my own) I finally was able to find a truck I liked. I purchased my truck yesterday around 5pm and this morning on my way to work the check engine light comes on! Less than 24 hours later here I am dealing with car issues. I called the dealership and they told me to take the truck to Gearhead Automotive. After waiting an hour the mechanic stated they couldn't begin the work needed on the truck until they received approval from SilverRock. Then I would need to make an appointment to bring it back to complete the work.

My husband bought a 2015 Nissan Sentra for me to be able to get our 2 small kids around and they sold us a car with bad brakes rotors and the tire light came on within 5 mins of us leaving the dealership with the new vehicle. When we called to let them know about the problems we were transferred over to the SilverRock Repairs who told us we weren't covered for tires, brakes or rotors... Unfortunately we are not very happy with our recent experience with DriveTime on Roebuck Parkway in Birmingham Alabama.

Bracy at the Tulsa store is a stand up guy and was very helpful... He went above and making sure I was pleased and comfortable throughout the whole buying experience. When the finance guy left me hanging he was quick to get someone else in his place.

Worst experience EVER! This Company not only sold me a used vehicle that when looked at by my own mechanic, was found to have an additive that looked the color of mustard in the radiator, was added to conceal a leak that was never disclosed! When I returned the car before the 24 hour deadline (clearly outlined in their contract) They promptly brought in the "Management team" and were so unhappy that I requested a FULL refund. They "banned" me from any drive time... ANYWHERE! They are cheating customers and it's hard to believe that they are still in business! I will NEVER recommend that anyone buy from them! Humiliating and horrible experience that will stay with me always!

I enjoy my experience at DriveTime. They helped me to be able to purchase my car and Mr. Chris ** in the south Dade facility was excellent. I have had my own car in years. It feels great. Thank you to everyone who helped me out.

Joanna ** made my visit remarkable. She was very informative and attentive! I recommend DriveTime to everyone. Ask for Joanna **. She’ll make sure you riding out of there in your own vehicle! The timing was well worth it, have patience with your visit.

We needed a second car and we have poor credit, but trying to rebuild it. We came here and the people were amazing. I got my dream car and cried when they told me it was mine. Thank you to everyone at DriveTime on Grape Rd. You are all wonderful. I love my new Ford Edge.

Have a good experience. Michael was very helpful and Kristal as well. Will recommend to my family and friends. He work hard to get me approved and accomplish all my needs. Best dealer I ever visited. Michael thank you for helping me.

Truly 5 stars for Amber and the entire staff over at the Chandler DriveTime. The customer service was absolutely the best I've ever experienced while purchasing a car. I definitely would recommend to others. This is our second purchase with Drive Time and we're very satisfied.

When we came in I was moody. It was late and I was overlooking at cars! Jasmine helped us out and didn’t take offense understood my frustration and was so personable. She was so friendly, took our information and found cars that would fit our needs. After hitting dead end after dead end she pulled from other lots and found us the perfect SUV!! Our service was awesome from start to finish! I’m so glad we accidentally found DriveTime!

The car buying experience can be horrible with the long wait and uncertainty but Julian and Steve made my experience easy and satisfying. I work in the customer service business and I found that everyone I came in contact with at the Columbia location were committed to complete satisfaction for their clients even other sales people were very polite. Thank you DriveTime for a great experience in my car buying experience.

All of the staff at DriveTime was courteous and friendly. We had to wait a bit because all sales members were busy with other customers. They were apologetic, but it wasn’t too long in comparison with other dealership experiences I have had. Jose was very upfront and went over each detail with me. He helped me narrow my selection, as I was unsure what I wanted. He was patient and not pushy. Overall happy with my experience.

This was at the Tallahassee office. My transaction was smooth as butter from the time that I drove off, maybe 2 hours. Carlo greeted me upon arrival, he was who I had been working with via email. I had forwarded to him all the necessary paperwork prior as well as what I wanted to test drive. Prior to going Brion contacted me to make sure that I was coming. After arrival Carlo passed me on to Brion for the test drive. She made sure I was please with the car. I must say that there was no pressure in any way whatsoever. That includes the additional products that they offer. I also dealt with Carlos who handled the tags and registration. I noticed that anyone who walked through the door was greeted with a smile and a, “How may I help you.” Highly recommended.

Everything was thoroughly explained to me i.e. How to use car features and the loan process. The salesmen were friendly and knowledgeable. I was very impressed! Before even going to the store I was able to do a lot online. I was able to look at detailed photos and choose the car that I was interested in. The salesman did not pressure me into anything and I felt at ease. He even walked me through how to set up autopay for my loan. I was all set when I left the store.

I'd like to thank Kenny, Eddie, Tyler, and Quincy for all their hard work and patience getting us into the vehicle my family wanted and needed. They worked for us the entire time to help find a way to get this truck and we're so appreciative for them, thank you very much!

Very nice, friendly people. Will do whatever it takes to get you riding in your new car. Thanks DriveTime. You been amazing. They helped drive off the lot in my new 2017 low Milligan Hyundai Sedan very good car and also show you something similar to Carfax but more accurate than Carfax on the vehicle so you all come on down to DriveTime in Conway SC and see your girl Ayron. She will get you riding today. Thanks Ayron.

Viann as long as you are there I will always be back. We purchased two cars from you and your patience and care with us was A-1 service! Thank you for taking care of my family so well! Stacie you helped make two peoples dream a reality. I really appreciate the attention you gave us! Thank you both. We could not had a better team on our side! You both made us feel so comfortable with the small babies in tow we all were able to make things happen!! So happy I received that call from Stacie that led me to now! Can’t thank you enough!

Im in love with the car and the service was wonderful. We are so happy with everything. Jonathan ** did a great job finding a car for us. Thanks for Everything. I would recommend to everyone. The car is great conditions and we love. Thats the only thing I can say we loved.

This experience at first was not great but after I worked with Christopher ** I was more than satisfied with what I got and how the car buying process was handled. I was able to sit in the car look around it and keep the key with me till I left with the car. This is the best place to buy a car and Chris was wonderful. Would recommend him for anyone looking to buy a car from Drive Time on telegraph in taylor Michigan.

Drive Time is the best and I love this car. I had a nice time and a great experience with drive time. My car is so cool and my payments are reasonable. I will recommend drive time to a friend and a family member to get helped with a car.

My experience at Drivetime was excellent. My sales person laval was so courteous and nice. We got a vehicle at the drivetime on south blvd, charlotte nc and the process was quick and easy. I am very pleased with my experience.

I like everything above DriveTime. They found me what I was looking for. The paperwork was fast. The people were so nice. The test drive was great. I will tell everyone I know how good they are. Thanks.

I went to DriveTime in East Sahara looking to purchase a vehicle, not only did I find a car I loved but I also had such a smooth and easy process! The employee helping me was Elena, SUPER helpful and patient with me! I’m so glad and satisfied with the customer service I got from her, HIGHLY recommend seeing her for your car purchases! Thank you so much, Elena! :)

Joseph was really amazing and made my first car buying experience painless. Thank you so much for all your help! Definitely easy to suggest you guys to all of my friends and family. Keep up the great customer service.

Shoutout to Ty! I went in knowing what type of car I wanted but he pulled out some other options that I fell in love with. He made the buying process so comfortable and kept it real with me my entire time at DriveTime. Unlike other dealerships where they just try to set you up for failure and throw you in any car to close the sale, Ty made sure I did what was best for me and he was patient as I took forever to make my choice. In the past, I’ve had horrible experiences at other dealerships so I was skeptical going into DriveTime but I definitely don’t regret this decision! I’m in love with my new car, thanks Ty!

Susan ** was wonderful to work with. She was very professional and made the whole experience feel very smooth and quick. I felt like I was dealing with a family member. Even though we didn't have an appointment, She made us feel like we did and took care of us right away. Great customer service.

We worked with John, and he was amazing. He didn't make us feel pressured, answered all of our questions, and made the whole experience pleasurable. Within a couple of hours, we were driving away with a great car. Thank you, John!

We had a rough start with Jennifer from Downey and left there unhappy with our experience. We then got in the car on a rainy day and drove to West Covina where Jayson saved the day. He made the process easy, was pleasant to talk to and helped with everything. We are happy with our purchase and thankful for kind people. Thank you, Jayson!

Vincent was my salesman and he was awesome. Wasn’t pushy or try to get me into a vehicle I didn’t want or a payment I couldn’t afford. I would highly recommend him to anyone. I went to the Drivetime in Garland, Tx.

I had a great experience at DriveTime on N Shadeland. Everyone was great especially Bryan **! Thank you for your professionalism and dedication to making sure I had the car I wanted. I would highly recommend DriveTime for purchasing your next car.

My whole experience, from the time I walked in the door until I drove off the lot with my new car, was nothing short of phenomenal! I was dreading the car buying process, especially with my circumstances; however, DriveTime made it so much better. They were very quick and efficient and really worked with me to find the best car for me. The entire DriveTime team was very impressive and I will highly recommend to my family and friends. When I am again in the market for a car, DriveTime will be my first stop.

Had an amazing time there. I felt very welcomed. Good customer service??? Ms. Shannon assist me. She got me what I wanted for a fair price. I am happy I went to you guys. And the trade in I had Ms Shannon got me the best and lowest payment everrr!!! ✌️

My experience and Drivetime was actually pretty good. Decent cars although most of them with very high mileage, Great staff and good customer service. The only problem is if you finance a car through drivetime your interest rate is through the roof! I have been paying on a vehicle for 2 years and owe just as much as I originally financed it for!!! Good luck going to another dealership and trading your vehicle in because you will be way upside down! Oh, and you can't trade your vehicle in a drivetime either... They don't take trades if you will be upside down. And most dealerships won't give you anything for your high mileage vehicle. Once you're suckered into drivetime you are stuck there for an eternity... Paying on a vehicle that will eventually have too many miles on it and too costly to fix. My advice, find a different dealership.

My contact person was Jessica ** on Cassat Ave. She was very pleasant and professional. I really like her time management skills as that kept me from having to be there all day. The cars on that lot are all clean and presented like a new car would be. The manager Derric, was also very pleasant and I enjoyed my experience with the dealership. I am definitely going to recommend anyone looking for a car to see them.

At the age of 57 you can imagine how many cars I have purchased. DriveTime was fast, honest, and by far the easiest car transaction I have ever been a part of. Kurt ** in Tyler, TX. was honest and upfront about the entire procedure. Drove home the same day. Highly recommend.

I went to two or three places and they denied my daughter, who just turned 18 and have a good job because she didn’t have credit. DriveTime did an awesome job and helped her get what she wanted for her birthday.

Well I bought a truck from DriveTime in Winston Salem and it was very easy, but 3 days later my part of my muffler fell off and they would not cover the expense of the repairs and my Warranty department would not cover it either. My that muffler was rusted all the way to the motor. Who checks that. Plus I drove it a hundred miles and the oil needed changed, so I would think before you invest in a car or truck before I buy again from them.

Emeka ** worked with me on my first car purchase, and he was so professional, courteous and knowledgeable. He went extra mile. I love my car and all the help I received while in the process of choosing. I will recommend everyone I can. Thank you.

After what seemed to be a hassle-free transaction on December 24, 2018, we left the car lot with my daughter's new Chevrolet Cruze. Everyone was happy with the deal, including the sales manager. Payments were set up on automatic bank draft and were being on time every two weeks. On January 31, we received a phone call from the sales manager stating that DriveTime corporate could not verify my income and that we must return the vehicle. I am an owner/operator which means that I am self employed. I have a legal business and and plenty of verification as to my employment and income, including 1099 tax forms, check stubs, deposit slips etc. Bear in mind, all of this became an issue over a month after the signing of contracts.

Devin was the young man that assisted us with the purchase of our vehicle. Devin was great! No pressure, he was kind and knowledgeable and ready to help in every way. He made this very easy and pleasant. My wife and myself were comfortable at all times. The entire group of employees at DriveTime spoke with us and it was very comforting to both of us. He have told our children and friends, "If you need a car go to Drive Time."

My sales guy Jerome was very helpful and knowledgeable. Love love my car (2010 Lincoln MKT)! I had peace of mind buying from DriveTime with all the warranty I got. I didn’t think I would even get approved and I did. I would highly recommend DriveTime and Jerome. Thank you!

I have to say buying a car from your company has been my worst experience ever. I have had nothing but problems with my car and I only had it for 33 days when I started experiencing problems. I am going to make sure I let everyone I know not to buy a car from you. It's sad that you would sell a car with so many problems. I have a Kia Forte and it's only got 72 thousand miles on it. It is a 2012 and should not be having issues. It needs a crank sensor, a battery, and it may need a fuel pump.

Be prepared for a wait if they are busy, they'll get to you as soon as they can. My sales guy Marcus was great ! very serious and straight to the point, he walked me through everything and got me into the car that I wanted! Highly recommend this place!

My wife and I have been looking for a car so we schedule a appointment and from the very beginning the salesman was very helpful. It took longer than expected but in the end I was just very pleased with the results and all the people who were there was nice. I will recommend them to my friend in fact I did. Thank you DT.

It took a little longer than expected, but everyone was nice and very helpful! Neil was our sales person and he made everything very easy to understand! Now, I have a 2016 Ford Fusion and I’m very happy with my purchase.

Great job. Loved the service and helping out. With the new car. Justin was great in listening to the need and want and what we càn spend, and what we were looking for in a car and what it should drive. Also knew a lot about the cars he was selling.

Rita helped me with my vehicle purchase and she was beyond amazing. She made the process quick and easy. She was extremely informative and friendly. I would recommend DriveTime to all my friends and family, especially if they have an opportunity to work with her.

My salesperson Mr ** was very pleasant and well organized. He took his time explaining every step and detailed about the vehicle we were purchasing. I would recommend my friends to DriveTime. I really enjoyed my Volkswagen Passat limited edition 2015.

This was my first experience at DriveTime. Really wasn't sure what to expect. Got there 1.5 hours before they closed. I was greeted by Brian who couldn't have been nicer. I picked out a few cars. He quickly printed what my down payments would be and monthly cost for each one. Could not have been easier! I came back the following day with my insurance and met with Matt, who is also exceptional, I absolutely will be telling people about my experience and how awesome DriveTime in their Clearwater employees are. They also offered a GREAT plan where I pay an additional amount to include major repairs at only $100 out of pocket deductible. Couldn't be happier.

Came in just to look around for my family next new car... Finding this location very helpful with everything. It's been a long time to see car company being honest with what you purchase or wanting... This place has a great customer service. A young man name Christopher **... was great to work with. In my family getting a car he was straight up with everything there was to know about this car that I had picked out. I really appreciate this guy. Took time to do great work with me on my visit here.

I gave DriveTime a try because a very persistent salesman named Emmanuel. I schedule a meeting with him for 2/07/2019. Prior to the meeting we discussed my employment, income and downpayment options. I sent over my information that was requested of me which was driver’s license, proof of income, residency and bank statements. I explained to Emmanuel that I currently did not have a vehicle and that I would have to Uber to DriveTime so please approve me before I come. I was told that I was already approved and all I need to do is come in. I scheduled my Uber and arrived at DriveTime at 2:06pm.

My vehicle (Dodge Durango) had to be towed less than 24hrs after I bought it. I have been without a car since Saturday. I am not happy with this situation. I am going through the warranty protocol. The Vehicle now needs to be towed to another authorized repair location.

Happy about time it takes to buy a car however the car is dirty, wasn't vacuumed or washed. Also gas was not full which I thought was normal. Salesman was nice, didn't know details but got us answers. Love the popcorn.

At the beginning, it seemed like Bracy was put off with the fact that I brought a mechanic to check out vehicles. Then every time I saw him he had something he was eating. In the end, we got the vehicle we wanted. Rod was incredibly helpful. Thank you.

Kevin ** and LaToya ** at the Savannah Ga location were incredibly helpful. They made this buying experience completely comfortable and easy. Everyone at the dealership was so welcoming and hospitable!! When it's time to make another car purchase, we will return to this location!

I had done a precheck online to see if I was able to get a vehicle, in which received a call from Andrew to set up a day for me to come in to the office. Andrew made the process so much easier. Very happy with my contract and with my SUV. Thank you.

The employees were wonderful and helpful. They were very knowledgeable and answered all my questions. They had a large inventory of various cars to chose from. The only bad thing I would say is that it took almost 4 hours to buy a car. Way too long.

This was the first time I purchased a car by myself and Lulu made my experience easy and I appreciate her. I will definitely use drive time again. I will also be recommending all my friends to go see her!

I recently wrote a glowing review for DriveTime - BUT AM RETRACTING IT!!! I didn't realize that once you receive the keys and copy of signed contract, it is not really over!!! I purchased a car from them this past weekend. I SIGNED the contracts etc. I was given car and keys. I was told I would NOT have to return until it was time to trade license plates. I received a frantic call only a day or so later "told" they needed me to travel back to the office immediately, as if I didn't work! Salesperson did not want to take no for an answer. This sounded like a VERY URGENT matter. The previous friendly treatment I had received from him during my purchase, had completely changed. I was treated like I had done something wrong or owed money on the car! They want me to come down to the office to "REDO ALL" of the paperwork.

Jordyn was wonderful. It took me a few months from the time that I first came in to finally buy a vehicle. She was always very helpful but not pushy. She explained everything to me. She made sure that my vehicle was ready and took me out for a second test drive. The whole process was very easy. I loved the ease of looking at vehicles on the website. I liked being able to reserve the vehicle. I liked the transparency of the vehicle history. I would definitely buy from Drivetime again and recommend this dealership.

Alex and associates were friendly and so helpful in this purchase. Easiest vehicle I ever bought. Just what I needed. I didn't spend much time at DriveTime either. He went over the entire vehicle with me, making sure it all worked before leaving DriveTime.

The whole process was super quick and easy! Maurice was great to work with. I love my new car! I would highly recommend DriveTime to my friends and family. Easy qualifying online and he already knew what I wanted so he had some options for me to chose from.

Omar my salesperson was amazing. He showed great customer service and I was blown away by the service I received. He went beyond to make sure we received a car that we liked. I couldn't have asked for a better experience.

Sergio was polite and very knowledgeable about what he was selling. He took interest in what was important to me. The whole experience was a little overwhelming for me but they made it a lot easier for me. Thank you.

I just purchased a Car from Drive Time on South Blvd. I had the GREAT pleasure of working with Laval in finding the right vehicle for me. He was such a pleasure. He made what had been painful at other places during my search for a vehicle, a very pleasurable experience in the end at DriveTime! He was very knowledgeable, helpful and personable during the process of getting the vehicle. Even the two time I came and did not make a decision, he was never pushy or upset. I received a follow-up call during my time going through the process and it was also a pleasure. I would definitely recommend people to go to Drive Time!

2012 GMC Terrain - My husband and I had met Rita ** when she walked half way across the lot on a cold, windy and wet day to see if she could help us. At that time, we were just looking and she gave me her business card and let us continue. Two weeks later we had several vehicles we wanted to drive so we go back and Rita walked up to up again. She put no pressure on us. We got what we wanted. She is such a likeable person. She did her job with no hassles to us. I would definitely buy from her again.

I will come back to purchase another vehicle from you guys. Your employees are so helpful and kind. You have nice trucks and cars. I think you guys are doing a wonderful job. I will tell everyone I know where I'm purchasing my truck from and how well I was taken care of.

Very friendly, courteous, helpful, upfront and forward with all details. Very explanatory. And John was very helpful, prompt, courteous. Wonderful experience. Couldn't ask for better people to be going thru this experience with. Would return for future vehicle purchase if needed. Would definitely refer DriveTime to friends in need of a vehicle. Thanks Guys.

Everything went well. Much quicker than I thought. The prices was very simple, plans and choices was good. Salesman was very knowledgeable of the product and process. I would recommend it to anyone and would keep me updated on any updates.

St. Peters location - On Monday we made an appointment to come in and test drive a van on Thursday afternoon. Devin said he would have the van there in plenty of time for us to test drive it... We arrived at 1 p.m. Devin was not even working that day and the van had not been brought in from the Lindbergh dealership for our appointment. Oddly enough I received a text at 9 am reminding me of our "appointment". What a joke. Another salesperson said "We can get the van here in a few hours." We already waited four days. We purchased our new van elsewhere.

We worked with Erica at DriveTime of Ocala. She was amazing. Me and my Fiancee needed a car within our budget that would be safe for our son who will be born soon and she made a miracle happen. Not only did we get an amazing car within the budget we had, but we were also able to get insurance we could afford and a car that was also almost brand new. She did an amazing job of making me and him feel less nervous since this is our first time buying a vehicle and we were very scared of being taken advantage of. Drivetime did a fantastic job of taking the stress out of the process and made us feel secure in our choice. I would recommend this service to anyone in need of a car.

I would recommend Drive Time to a lot of my friends and family. They work you. If u dont believe in miracles well here you. I got my car from van nuy and the staff there was very helpful treated me like family.

We went into the dealership looking to trade in our SUV which was a gas guzzler and not reliable by any means. We looked through so many choices and finally with the "amazing" recommendation of the salesman stating that the 2016 Dodge Caravan we settled on would be the best family car for us. It gonna be reliable and stay with our family for years and years to come age said.

We had a great experience at Drivetime. Our sales associate Paul ** made the process very smooth from start to finish. He even washed our new truck himself for us! We will definitely recommend Drivetime to our friends and family.

Salesman Jerome ** is a wonderful asset to the company. He made the transaction easy and calmed my nerves due to the back and forth with the finance department. It was somewhat of a hassle and nerve-racking for them to confirm what was needed for my LLC, but in the end it was worth it. I would recommend this dealership due to the speed of the process and salesmanship.

He was amazing to work with, very knowledgeable and patient. He made sure I left the lot with the car I loved. This is my second purchase from DriveTime and you guys never cease to amaze me. Thank you again for your excellent customer service. Sincerely, a customer for life.

From the moment I arrived I was greeted by a salesman (Sergio **) at the door. Kinda had a SUV in mind. Was looking for a second vehicle for my wife. From that point I was in and out in 3hrs and was never pressured during process by sales team. Very relaxed process. Test drove the SUV I had seen online and ended up purchasing it. My salesman was very knowledgeable and presented all details in a professional manner to me. Was introduced to the sales manager who also was polite and professional. For someone who use to be in new car sales, this was a wonderful experience. I drove 80 miles to visit them. Would definitely recommend anyone in the Knoxville area to consider checking DriveTime out.

Customer service was great. Car runs great. Everyone at DriveTime treated me well. Would definitely send some people to buy from there. Will definitely be buying a new car there again. Thank you for the experience.

Jasper was super helpful. I enjoyed this experience. So happy with my new ride. Already recommended to my sister. I know that she will get all the help she needs. Especially if she goes to Jasper. I can't say it enough how much he helped me understand everything I needed to know.

I purchased a car from the Mobile location in October of 2017. I’ve had a great experience with DriveTime/Bridgecrest (their finance company). The car buying experience was easy, and the finance company will work with you if unfortunate situations arise. Since the website gives you the amount of your down payment, I was able to plan for my purchase. I also like that I was able to get a late model car with low miles for an affordable price.

Mrs. ** and her staff did an excellent job with helping me with my process. It was easy, painless and not too bad of a buying process. It was actually the best car buying experience ever, thanks again to DriveTime and their staff.

I am a single mother with poor credit. I heard about DriveTime and how they will help and finance anyone. First I had a extremely high interest which I knew I would. I was ok with that at least until I could build my credit through them. So the interest wasn’t as much of an issue. Well at DriveTime you make two car payments a month. That was the second downfall. Still I got past that. Even though I had a bad feeling I thought this is this best I can do because of my credit.

My experience at the West Palm Beach DriveTime was nothing but amazing. They give you options and make you feel in control. This definitely isn’t your typical car sales place. Paolo ** provided amazing service. I’m highly satisfied with my new car.

Staff was very accommodating and helpful. They also took into consideration what I was looking for as well as my budget needs. The vehicle I purchased was in brand new conditions and drives great. I would definitely recommend to others.

Fast sale and good 2016 Dodge van. I was just upset when ask about a small dent and scratch by tail light and was told could not be fixed by salesman that’s why I gave a three star. But everything is good so far.

I bought one car from Owings Mills. It was great. It was totaled, bought another, not so great. It has warning lights on the dash, low air in tires, no gas and an open recall. I want to know how to remedy these issues, if anything.

Not have been purchased me a 2017 Kia Soul from the DriveTime in Salem Virginia and the salesmen stated between West Virginia and Virginia DMV to see if my tags had arrived yet through the mail and if they had lived that they would reissue me a set of 30-day tags for another month until my tags. Well let him hold. They never called me. Me being a busy business owner forgot and got pulled over for expired tags and got a ticket for $160 Blackhawk DriveTime while I'm sitting there with the officer and they stated to me that there was no such thing said to me and that they didn't believe that their sales representative state that they would send me out and I get a phone call from DriveTime and they told me that they're going to look into it.

I was taken care of by Reginald ** at the Marietta, Georgia location and he was beyond amazing. I have never had such a painless and enjoyable car buying experience until now. He explained everything in detail to me and before we did anything he simply asked me what I wanted and he more than provided that. I will definitely be recommending him to anyone I know that is looking for a vehicle.

I have financed a truck from DriveTime for 2 years now and in that 2 years I have only driven it 5 times. The truck has been in the shop more than I have driven it. The extra warranty I purchased isn't worth the paper it is written on, doesn't pay for anything and I tried to get help from, this company and no one would help. Now I have a truck I cannot drive nor trade, too much equity because they have overpriced their vehicles. So I have to finish paying off the loan and all it's doing now is collecting dust in the driveway. I would not recommend this place to no one. False advertisement.

Bought 15 Buick Enclave. Jacob made this the most easiest experience at buying a car!! Knoxville DriveTime is the best!! I was super impressed by the time frame. I had not planned on a purchase for at least a few more months, however the selection of cars available is amazing!

Was disappointed I couldn't get the car I wanted but DriveTime helped me see my car was just as good. I love my first car. It looks great and I enjoyed the time spent at DriveTime looking for it. Giovanni ** helped me look for my car and he is great! I recommend working with him when you go. I know I'll be looking for him for my next car!

Evan was very patient and helpful. He even was accommodating to my son. He treated me like I mattered and I was important. I would recommend DriveTime and Evan to anyone looking for a car. The whole process was so much easier than my last car purchase.

Amber and the whole team were great. They guided me through the whole process making it enjoyable and easy. Will definitely recommend them to everyone. I love my car and have already had several people compliment me on it. Most people say they thought it was a new car. Thanks for a great car buying experience.

I purchased a 2014 Ford Escape from a Phoenix AZ location - Just after the 30 warranty expired the transmission had problems, major problems. Was replaced and the repairs that weren't covered by the extended warranty were picked up by DriveTime. It took 3 weeks for the shop they recommended to do the work. Car was in worse condition than before we took it in. Same problems as before plus now it runs horribly and the heater doesn't work. Out an additional 800$ on a rental plus the payments I made still. Now NO car and no rental. Was not worried about the payment, even though high I thought I was getting a decent car. Would have been better off just buying actual lemons instead of this car, at least I could of had lemonade to drink while I am walking.

DriveTime blew all the stereotypes about car salesmen out of the water. They weren't too pushy, were direct and gave me great advice. The price for an almost-brand new truck was amazing and I am very happy with it. It was a great experience and would definitely recommend them to others. Tracy was great, and I would recommend him.

Bought a car on 1/3/19 and the next day the transmission blew while driving it!! Was told I would be put through to the Maintenance group to have it fixed. I said absolutely not because I hadn’t even had the car 24 hours. Put through to manager, he stayed until the tow truck brought us to the dealership and he put me in a different car. Just pissed because I had just filled the old car up with a full tank of gas and everything.

Bought a 2016 Nissan Versa from Tallahassee FL location. With 200 miles left in 30 day warranty "Check Engine" light came on. Mechanic read the code and said it was a stored hard code and someone erased it so it wouldn't be seen. Hmm salesman said all cars are checked over real good including any check engine light codes so could they have erased it instead of fixing it? Now 145 miles past the warranty car will no longer run. Haven't even made first payment and car already is junk. Can't even drive it. Run as far as you can from these people. Do your research.

DRIVETIME was the most exceptional car buying experience I've ever undertaken, and I wish every buyer in the world was treated to this level of customer service standard, respect, and fairness when purchasing or shopping the business market for an automobile... PERIOD!

Grant is amazing and the management team was a tremendous help and support in purchasing my vehicle, Grant faced a couple of hurdles in ensuring I drove away in the card I wanted, but he made it happen. I appreciate his commitment to customer service.

BUYERS BEWARE!!! I recently purchased a car at DriveTime in Columbus, Ohio. The actual buying experience was great, the person who helped me was very nice and worked with me to get me a car. A few days after driving it I noticed it pulling to the right, I had a 30 day warranty with SilverRock so I took it to a place in their network for an alignment. The dealership I took it to informed me that I had 3 bad tires, needed an alignment and the battery tested extremely low. They called in the claim and were told the battery and alignment are covered but not the tires.

Gavin was an awesome salesman and he worked really hard to find something that could suit my needs. He was patient and knowledgeable. My interest rate was really high bc of my credit, but he made me feel good about my purchase.

We are very pleased with our purchase. We are also very pleased with our customer service experience. Michael ** was a phenomenal person to deal with. He was down to earth, and listened to our wants and got us into a vehicle.

I really like the good customer service at the Olathe DriveTime location. We were very satisfied. They took time and went over every detail of any question I had. They listened to my wants and needs as far as a new car. Even offered options that best fit what I was looking for. I felt very comfortable in this investment. I am so glad I had this experience.

I bought a 2014 Jeep Patriot. They did hold it for 2 weeks till I came up with the $500. Then when I went to pick it up there was a totally new guy that sold me the vehicle. I purchased the GPS and it said the battery was low so all he said was driver's little bit and then call warranty company. The same day CenturyLink was down so they gave me a 3-day temporary plate so I went back 4 days later not knowing that he emailed me replacement plate because you never gave me a call. And I live 45 miles away.

Awesome customer service! We bought just what we wanted just how we wanted with no pressure and with payments affordable to us! We love our vehicle! It is awesome! DriveTime in Chandler, AZ is the best! Their cars are clean, shiny, and eye catching! We made an appointment and were seen at our appointment time! No extra sitting and waiting. We enjoyed the whole process and out of the last 4 vehicles we've purchased, I can't honestly say that I enjoyed the whole process. Thank you Amber, Andrew, and Mo. Also the people at the Drivetime in Glendale were nice too. We Thank you for starting our buying process.

Everyone was awesome all the way to the beginning when I did my app online. I received a call from the Lafayette rd location. Do not remember the CSR that called me immediately after I submitted my app. She was very polite and helpful. We showed up to shadeland ave. And the wait was long but worth it, we were shown cars while we waited for a salesman to be freed up, like I said everyone was kind and courteous and Bryon and Nicholas were very helpful in assisting us in driving home in our new vehicle even stayed late to ensure we had everything we needed, thanks Bryon. We know you are commission, but you and Nick's effort in making sure we drove home in a new car doesn't go unnoticed. Thanks guys... We will recommend DriveTime to our family and friends.

We love our 2010 traverse. Connor was a huge help in getting us into our suv. My wife has wanted a traverse for sometime now. It I am happy that Connor could help me make her happy. She is enjoying it a great deal. She is actually driving again. I bet she put 100 miles on it in just the first 24 hours. She has even cried a little because she has it and of course because I traded my pickup to get it for her. I will recommend anyone to come see Connor or anyone at drivetime to by a vehicle. Again to drivetime and especially Connor thank you for your help in the purchase of our traverse

Went to look at a car at the S. Decatur DriveTime in Las Vegas. We were looking at a hybrid. For some reason, the battery was dead. The sales rep took quite a while in trying to unlatch the hood. After approx 10 min, I went in to tell the manager. He was sitting at the counter working on the computer. When I told him of the problem he informed me that he was writing a sale, and all of his help were busy. Needless to say we thanked the sales rep and left. I was shocked at the attitude of the manager. I guess the $20, 000 car we were looking at wasn't any big deal. I would definitely not recommend this car dealership.

The people were very nice, and I appreciate a fresh start, because I have been through hell the last few years. But 13 hours. They just kept telling me he will be in in an hour to an hour and a half with van. I waited all day. As I said the people were great. Someone from other dealer should have been sent up with van and taken back something from this lot. To have a salesman go over 3 hours from here to pick it up and bring it back while a customer sits there all those hours is insane.

The process was simple and upfront. No haggle and nothing was forced. Smooth and easy. The experience was made to be easy and I feel great about my purchase. Everyone was so professional and kind. From the gentleman who took the deposit to the few people I made contact with upon arrival. They offered popcorn and water. Thanks South (Salesman).

This was a very bad experience for me. Long story short original vehicle I wanted to purchase would not start and the vehicle I left the lot with the transmission was slipping. I ended up returning that vehicle. Low down payment but very high interest rate. You will pay for 3 vehicles by the end of loan cycle. Think twice before going here. Out of desperation and a convenient low down payment!!!

Had an awesome experience with Dorrell. Just wish he followed through with what was said... He said he was going to provide the phone number of a person that could do duplicate keys especially when I purchased a vehicle with only one key with no spare. Would make a better customer experience.

They were fast and accurate and friendly and the best car buying experience I have ever had. I will definitely be coming back in the future to purchase more cars. I will be sending all my friends and family there.

My in store experience was amazing. My customer service representative Mrs. ** was very helpful, she explained everything so thoroughly, and she was very kind and sweet. My after the store experience when I drove my car off the lot, I realized my floor mats were missing (the ones that were in the car in the back seat did fit my car). I was told my car had Bluetooth capability (it didn’t), and lastly my car manual wasn’t for my car. Overall, I would have two different ratings.

My first time at DriveTime, before I went I was really not looking forward to another long drawn out day just to be sent home empty handed. My first assumption was, this is all too good to be true, especially for a person with less than perfect credit. As soon as my husband and I walked in we were greeted as if we were millionaires. Mack and Jeremy were very nice. Mack actually started our process, I handed him my 3 required documents and that was it. Within just a few minutes he was back at our table, he did not have what we wanted but we did find what we were looking over the internet. Once I told him, "Yes we would take it," he was on the making arrangements to pick it up in Kingwood. It was already after lunch but he did not care, he sent someone right away to make that long trip and bring it back the same day. They stayed open late just so we could get the truck the same day. They were until almost ten p.m. just to satisfy us a customer.

My husband and I came to DriveTime in Downey. Both salesman that assisted us were decent, which validated me giving you guys one star. The following day my mother was admitted into the hospital so we didn’t really get a chance to drive the car until Thursday. Thursday we noticed the brakes were bad. Took it into one of the repair shops in their network who informed me that it would take at least 3 hours seeing as they must complete a full inspection of the vehicle. They performed the repairs and now today is Sunday and still the brakes are NO GOOD! DriveTime is closed today, tomorrow is Christmas Eve and they will be closed until January 7th according to one of their salesman.

David in Tallahassee was very helpful and polite and helped me get into the vehicle I wanted. The SUV I purchased runs great and it was a pleasant experience all the way around. I will definitely recommend Tallahassee DriveTime to anyone else looking for a vehicle.

DriveTime is awesome but very thorough when it comes to paperwork. The process can take some time but it's worth it in the end. I had a great experience and hope that if anyone is thinking about using DriveTime remember that it is an investment.

It was a true great car buying experience and our salesperson Derrick ** was the best. I would recommend him to anyone. He was very friendly and honest and helped us look for what we were wanting drivetime is the best.

The description of DriveTime says affordable payments. That's a joke. My online pre-qualification said I was approved for $0 down payment. This applies only to certain vehicles. Found one I was interested in that would have been $250 down. Asking price was $13,395. Payments were going to be $218 every two weeks for five years. That comes up to $28,340. I'm baffled at how people can give such great reviews after paying double the asking price on used vehicles.

It was a smooth fast process. Kyle was excellent and very honest and helpful. Called ahead and did not have to wait when we got there. Will definitely return when needing another vehicle. Highly recommend DriveTime, Dixie Highway in Fairfield. Love our Kia Sonata.

My salesman Daniel did a good job. Kelly who processed my paperwork was fantastic. There was an alignment issue after the first test drive. I was told it got aligned before my second test drive. It was the same. I was told it would not be addressed and could be shown another car. Unfortunate.

Matthew ** really went the extra mile to make my first experience purchasing a vehicle go smooth and not pressured into anything. He took his time to help me get the best deal possible. My whole experience was great! I would definitely recommend, the whole atmosphere is amazing.

This is the first time I haven't felt like I was being pushed into a sale. Kris was so good, knowledgeable and patient. I drove out of there with a great deal and one that I can ultimately afford. When you go into DriveTime please go in there with a few options. Do some Research on the vehicle that are in your bust and the process will go so much better and faster.

I bought a 2010 Chevrolet Traverse and for the most part it was a decent experience but kept being lied to when car was being delivered and ultimately made me late to a family gathering. The car was 1.5 hours late from when they said it would be there.

We had a great experience working with Maura and the whole team at DriveTime Norfolk! They identified a minor problem with the vehicle before purchase and had it fixed that day. It was my best car buying experience ever! We will definitely be back.

One of the easiest car buying experiences but also one of the quietest, sales agent barely spoke a word but the buying was the easiest, was a great purchase and a great deal on the car with pretty low miles too.

The service at DriveTime was great. This is the 2nd vehicle that I have purchased from drivetime. My only complaint is that they don't fill the vehicle with gasoline when you purchase it. Other than that the service is great.

I had a great experience at DriveTime in Lauderdale Lakes. The Sales Manager Nicole ** was very prompt in greeting me and assisting me with my purchase. She made the entire experience very pleasant and she assured she was there to do what was best for and she did. Along with Thomas and Henry, I really had the best experience.

Luis, Jan, and Felix was FREAKING amazing. Thank you again for all their hard work and determination in making me happy. I have referred a few people that will be just as happy as I am. #drivetimeOBT. Happy Holidays.

Nothing but awesome!!! From Steven, to Remi, to Kamar to Chris, and last but not least, the rest the DriveTime family in Union City!!! Customer Service was the bomb and so was their determination and dedication to get me in a vehicle!!! They went above and beyond!!! Thanks to all of you at Union City DriveTime!!!

The employees at Huntsville DriveTime are wonderful. They went out of their way to get the vehicle I needed. I drove the vehicle off the lot and the problems started. The engine kept shutting off. Took car back. They sent car to repair shop. Repair shop said engine needs to be replaced. I told them that I wanted my money back as I had not had the car 24 hours and gave them a big deposit all in cash. They took the vehicle and did paperwork where it was turned back into them and sent the vehicle to the repair shop to get it fixed. I was told that they couldn't issue my deposit that I had to wait for a check to be sent. How long does this process take.

Found the car I wanted on the website. Set an appointment date and time. Within one hour of arriving at the dealership I had: Made application, received financing and purchased the car. The salesman could not be more accommodating. I work for one of the top three luxury dealerships brands and we could not have done it any better.

We purchased a GMC from Alex ** in Bedford. While buying the car, Alex mentioned that if there was anything wrong with the car he was positive the warranty company would cover it. Was that an indication that something was already known about this vehicle? We even had the vehicle inspected within the timeframe but those things must have been hidden to sell the car.

Salesman would not take the time to verify factory warranty. Tried to sell me a new car with peeling paint and water leaks. Would not let me have the car checked out without buying it first. Sales people were rude and need training in customer service skills. Terrible customer service in Mobile, Alabama. Stay away from this place. It’s run like a shady small time dealership.

I bought my car 2 weeks ago & they are holding me up at the DMV selling my old car to a friend because of the vehicle registration. And I called them 12-7-2018 & they were very rude & smart mouth to me & the DMV employee.

Had a very pleasurable experience from the initial greeting all the way through the final paperwork and transfer of keys. Met every expectation and went out of their way to make sure I had a thorough understanding of the whole process and knew what I was getting into. Gave me many options and did not pressure me into anything I did not want. These guys were all 10/10 when it came to providing an exceptional level of service and would not only recommend this DriveTime to others, but have already done so. And I know where to go the next time I need a car as well.

The buying process was super easy. The salesman knew just what I wanted right away. He showed me the right car for me first one up. The paperwork didn't take all day and was relatively simple. I would highly recommend Drive Time to anyone who needs a new vehicle.