DriveTime Reviews

Didn’t like waiting so long to be seen but it was worth it. Wish the car was washed first. Would have loved to have the tank full. But overall it was good with the outcome. I have a car and I can get back and forth to work.

Thank you to Justin, Joseph, Bill, and Jennifer, everyone was amazing, helpful and patient with me as I looked for the right vehicle for me and when I made the choice and it didn't work out they helped me find the right one. I will be back when I need to make another purchase.

I would Thank Robert in the West Palm Beach office for everything. He was very helpful and generous. Yes indeed I will recommend this office to my family and friends. Again Thank you Robert! Stay friendly and keep up the wonderful job.

The salesman was great. He worked with me better than I expected. He made sure everything was ready 'cause I live an hour away. The Manager was also great. They had the car pulled up and ready to go. He went over everything better than I expected. The dealership is a very nice place.

DriveTime gave me an ease of worrying about my credit affecting a purchase I would enjoy. They showed me multiple options to choose from without having to lower my luxurious standards. The pricing was affordable and fair. They worked with me, hold the vehicle I desired while getting my ducks in a row. I couldn’t be more satisfied. The car buying process is easy, hassle-less, and fast. Thank you DriveTime!!

I fell in the love with car, but it has several issues that I was not informed of. (1) Back passenger door does not open, (2) It stopped on me twice yesterday and once today. I was suppose to have hitch hook on back of my car but it was never there. I have to put on the high beams just to have lights in the front of the vehicle. Paula **, my phone number **. I want to take this vehicle and pick another one.

I was referred to DriveTime from my current co worker and when I say the experience was utterly amazing. Jonas at the Duluth location was absolutely amazing. He was very informative, he listened to my needs and made my purchase one of the best purchases I e ever made. I will definitely purchase again from DriveTime.

Fausto ** made this a great transaction. Almost did not come back after dealing with a different person the night before. Had we not been there on Wed. It would have been 5 stars. If the review was on ** it would have been 5 stars.

The process was so easy and I was only at the lot for approx. a hour. Laura and Francisco did a great job and really paid attention to all my want and put me in the perfect car. A 2016 GMC Acadia and I love it. Will definitely be making any future purchases with Drive time.

I love my car. I told people where to buy one. I love that people that help me on it. I will tell everyone that wants to get one at. I will think people will love to shop here. I love that I pick a good one.

If you need a car, DriveTime is the place to go. The sales rep helped me through the entire process and answered any questions I had. After everything was said and done, I had my new car, they even helped me find insurance.

Antonio ** was very professional. He was very nice. Very helpful. I enjoyed my visit and I will tell a friend. Thanks DriveTime. Antonio explain all the details clearly. He got me and my sister a water. It was very relaxing at the office. Restrooms very clean. Great experience.

If there was a way to give a negative amount of stars I truly would. I was given a lemon car. Of course they have you take the vehicle somewhere in their network, Pepboys, who told me there was nothing wrong with the vehicle. 5 months later the car is now at a Nissan dealership. Repairs made but the rest is unrepairable. DriveTime says I am responsible for the remaining balance on the car before I am allowed to trade it in. I am NOT paying for a vehicle that is inoperable. It sucks you have to jump through hoops for a car that is worth nothing. I do not understand how such a crooked company is allowed to get away with such mess and succeed.

Anthony was fantastic. I have had horrific experiences in the past with car buying and Anthony was understanding and thorough and really made the whole experience painless. I made it quite tedious for him since I was an out of state buyer but he hit every detail! I’m definitely a fan!

All the staff was super nice, friendly and very helpful! Straightforward. No beating around the bush. I literally walked in, chose the vehicle I found online, test drove and picked up the next day! The overall experience was great! Buying a car can be exhausting but the staff at Drive Time cuts all the exhaustion out!!!!

I wish I could give them 10 Stars!!! My nephew and I were both in need of new (used) vehicles. We went to North County and had the pleasure of working with Devin **, he was excellent…so easy to work with, he explained everything as we went through the process. And so quick, I think start to finish was 2.5 hours. I came back a week later (unfortunately Devin was not available). I ended up working with Josh **, who was an equal pleasure to work with. Both Josh and the credit manager, Daniel **, had their work cut out for them! They ended up getting me a great deal on the vehicle I wanted and payments that I can afford. I’ve been to other dealerships that make you feel like “less of a customer” because of poor credit. EVERYONE at DriveTime treated us with respect, allowing us to maintain our dignity. Can’t say enough good things.

When shopping for a car the experience can be downright frustrating! What I have found is that DriveTime truly takes the frustration out of car buying. We went and toured the lot to identify what we wanted. The sales person listened to all of our wants and looked at what we were also willing to maybe pass up. We wanted to keep payments in a certain place along with a down payment. The finance department took paystubs and bank verifications which made the process simple and easy. We were able to see all our options including down payment options, monthly payments and APR rates. We were truly able to see all the numbers right in front of us to make a decision on which vehicle was best for us. Really could not recommend them more!

They say 3x is a charm. I would highly recommend the Stone Mountain location over the Duluth and Marietta. They want you to be happy and drive off with an automobile. I was helped with synching my phone and we did a thorough inspection before I took it for a test drive. My rep did things in order and was friendly, personable and professional.

Had a great experience at the Gainesville, FL DriveTime, very helpful and professional, made everything easy and the sales manager and sales rep was amazing, would definitely recommend this place to anyone looking for a vehicle. They went above and beyond to make sure I got the vehicle I wanted.

Both Joseph and CJ were extremely helpful and quick! I appreciate how fast I was able to walk in, test drive and leave with the car of my choice! Also, the car I purchased dropped in price which lowered my downpayment as well! Kudos gents!

I highly rec. going to see T at Drivetime in Savannah. Best thing you can do is be straightforward with all your circumstances (If you have any) and he will provide the best service around. I appreciate his patience as well as his timely service.

Would recommend this location to one and all. Great experience. Dealing with Jan and turning in documents before going in saved so much time and hassle. This was our second purchase from Drive Time and won't be our last. Thank you

Had an idea of what I wanted before visiting the dealership. It definitely changed. I wasn’t sure what car to get. Had great help from Ty at the temple location. Ended up getting a black Ford Fusion. She runs great and I love her.

Well tue when I was there for four hours, paid my deposit, got insurance, signed all my paperwork and was told that I could take the car wed as soon as my sister signs her paperwork so I called Drivetime up here and talk to a guy named Chris who told me that I was not going to be able to pick the until they got the paperwork back. It was just too many people telling you what to do but I really love the car.

Hands down, the easiest and most stress-free buying experience I've ever had! Solomon helped me and made me feel welcomed. He did a great job explaining things to me so I understood what I was doing. He was patient, and he made my car shopping experience great! I will be a return customer for sure!

Best, the sales person at the Owings Mills location and Anthony, the sales person at the Laurel location we very helpful, informative and welcoming. They made our car buying experience very smooth. I would highly recommend Drive Time as a great place to purchase a car.

Solomon helped me in the most professional manner, great service, great location. At first I did not think I was even going to leave with a vehicle, but thanks to this wonderful service they provide at Williamstown location I was able to. Thank you for everything.

Buying a car was with ease and the sales people were very friendly and polite. They were very busy but that did not stop them from seeing all of the customers that were in the building. They even greeted everyone with a smile.

Everybody was friendly and very helpful. It was an overall very good experience. DriveTime needs to update the handicapped accessibility for people. Had a very hard time getting up the outside steps and trying to go to the bathroom was very very difficult.

DriveTime was the best option for buying a car. All dealerships should operate the same. I went to two other dealerships that gave me the run around. They claim that they wanted to help but not really. I finally tried DriveTime and instantly got approved!! I was able to buy the car that I wanted with the down payment that I could afford to put down!! The process was smooth, the battery had to be changed out and they got it done the same day so I can leave with the car! I told my friends about DriveTime and recommended they buy their next car from DriveTime.

I was not impressed with the fact that the vehicle was not vacuumed out nor were the floor mats put inside the vehicle. Nor was there a full tank of gas in the car. I understand that due to the pandemic the detailers were laid off but this should have been handled.

Eddie ** is amazing and definitely the best sales representative I've dealt with when purchasing a vehicle. He told us everything we needed to know, worked with our budget and got us out under 2 hours! Absolutely will recommend him and DriveTime to anyone I know searching for a vehicle.

The three agents there were all very helpful and friendly. They helped me with everything that I needed and had to be done in order for me to drive the car home the same day. They also helped me get insurance.

My experience was wonderful. I traveled from Baltimore to Delaware not knowing that I needed an appointment. I was greeted by Don, who assisted despite not having an appointment. He was very patient and assisted me thru my purchase. I was very pleased.

My experience was great. Super easy and even when I was conflicted and changed my mind about which vehicle I wanted, Joshua remained calm and helped me through it. I was in and out within an hour and got my vehicle!

My experience was awesome. Nothing I can complain about at all!! I was greeted when I came in! Everyone there was super friendly! I wasn’t able to get the specific SUV I wanted but I was able to get one that fit my needs.

Fantastic car buying experience at DriveTime in West Indianapolis! They stand true to their word. These guys are 100% hassle free! Awesome customer service guys too!! From quality to friendly to best prices, they cannot be beat! I will forever be their customer!

Real good experience. Friendly, honest and helpful. That’s what I like when I’m going to a store. Thanks Santiago for all your help and comprehensive. I will recommend Drive Time in Kissimmee to everyone that are looking to buy a car.

I applied online through Drive Time and found a vehicle Iiked. Set up an appointment and went. Was told that specific vehicle would be 19,000 dollars down payment! Down?! Are y'all high? Yet, I was able to get a vehicle that was 10k dollars less. Was almost 4,000 down. At absolute worse the vehicle I wanted should have been double at. Still a lie from the website who said my down payment was going to be 500 (I knew that was a lie and was expecting 2-4 thousand down). But definitely a bait and switch. I got a good car but wouldn't do business with y'all again just because of that.

Donita At DriveTime in Duluth GA was outstanding! Not only did she have patience with me but with the entire process!! VERY HELPFUL!!!! Loved her. I love my car and she made me feel and see it being the perfect fit for me.

We were extremely happy when coming in yesterday to get a vehicle., The gentleman who helped us was very kind and friendly as well as very informative. We want to thank everyone for their help getting us back on the road it was very much needed. Thank you again.

Janica was amazing, very patient and understanding. This was my first time buying a car on my own and I couldn't of chosen a better sales rep. Very pleased with the whole experience, definitely would recommend you guys. Thank you!

I went in at 12pm. I left your place at 1:30pm in my vehicle, my new Rogue. That was excellent service. Wondering where you've been all of my life. I loved my experience with you guys. I'm definitely referring you to people.

I had a very good experience purchasing a vehicle from Drivetime Stone Mountain, GA location. I would shop there again and would recommend them to a friend. I especially like the fact that the process was quicker than I thought it would be. Their quality of vehicles is good and the so was the selection options. I would definitely recommend them to a friend.

Aaron was super helpful and knowledgeable about the vehicles on hand. He was very patient both days we visited and I’m grateful to have had such an easy experience! Also thanks to G2 AKA Bradley for helping seal the deal! 10/10 would recommend, the crowd goes wild.

The sales rep William ** was very helpful and got the job done and I appreciate everything that he's done for me while I was there. And he even went past the time he was actually done work so just know he will get the job done.

My wife and I had Janica take care of us. She was amazing and got us in a great car right away! It didn't take long at all and she was amazing for the help! It was the best experience we've ever had by far!!

I am so thankful for my purchase. I searched for this specific make and model and was lucky to not only find it in inventory but also had the interior I wanted! My only wish would be for the warranty to cover hybrid components. I don't mind not having the battery covered but the other hybrid components is a must. That is why I declined the warranty and went with a different company for that part. Beautiful car and runs great so far! Thank you!!

I got a low mileage on my vehicle. I love my car. She even helped me set up my Bluetooth when I was lost. I loved her personality and she made the process go by easy. And most of all she cared about our timing and budget.

I bought my 1st car at DriveTime and had SUCH AN incredible experience with Marshall ** of the Athens Georgia drivetime location that I absolutely refused to deal with any other employee for my second purchase and even held off on my purchase and scheduled my day off to go to drivetime when Marshall was working. Not that the other employees were anything but incredibly friendly and helpful...it's just that Marshall ** goes above and beyond to work on the customer's wants and needs to get them in a car that they both love and can afford.

We experienced excellent customer service. Both the sales people that helped us seemed to care about what fit our needs and budget. Also they did not make us embarrassed because we had hit some hard times financially and needed a car. We love the car and it was just what we needed.

I had a great appointment and very pleased with my experience. This is my first car purchase requiring payments and the dealer was very patient and kind with all of my "dumb" (and I'm sure annoying) questions I had. Definitely worked with me to assure I felt more comfortable.

We were stressed and depressed as we really were not prepared to make another car purchase. But due to our truck breaking down and needing over 4 grand worth of work, we figured we needed to go ahead and make the purchase. We went to 3 different car lots. Sales people were pushy and tried to put us in something that would not work for our family. When we got to Drive time, we were greeted by a friendly team member, who was not pushy. He showed us exactly what we qualified for and gave us time to make a decision without pushing us. After we decided what which vehicle we wanted, he took us in and did the paperwork and had everything approved within 15 minutes. All paperwork was completed with 30 minutes. We got a really good deal on a very nice suv with low miles. We also got a warranty, GPS app and gap insurance. We will definitely be repeat customers.

Carlos and the rest of the staff that I interacted with were great. They seriously worked with me to get the right car. Thanks to the whole team! I would recommend Drive Time to anyone wanting to buy a good car!

Have been 1 1/2 months and vehicle is now undrivable because transfer case is broke. Now I am paying for a vehicle I cannot drive and now will lose my job because I was sold a none reliable vehicle. Very displeased with purchase has been one issue after another.

This was the easiest and fastest and most pleasant car buying experience I’ve been through. No pressure, no pushy salesman, no harassing phone calls. Will be back and will tell anyone I know to give DriveTime a shot! Thank you for such a great experience!

Michael helped me buy my first car and was so nice and helpful. So was everyone there with him. I was nervous to buy my car but they helped me out with everything and we’re so cool about it. Would definitely recommend to anyone trying to get a car.

My sales advisor Shane from Riverside dealership was wonderful. He was attentive to my needs, thorough and has great follow through and follow up… from start to finish. I am very happy with my purchase and the whole process was smooth.

Long yet successful accomplishment; Katherine did an excellent job supplying my objective. Provided me with the vehicle that has so far been efficient, for that I am appreciative. I rate the Ocala office 7 stars. Great service, hospitality, specific communication, and most of all inspired to provide you with your purpose. Thanks guys for such professionalism.

Great service, friendly, personal, very helpful. He explained the price, fit me into a vehicle I can afford. David ** took time to show me the options that were available. He did not rushed or put me into something I did not want, very professional. I am happy with the purchase I bought. Thank you for all the help David.

Had a great experience with Drivetime. Fast, friendly and very helpful. Will tell a friend. Got a 2018 Kia Rio and it looks brand new. Great team in Chandler worked together to get me in a nice ride. Thanks guys.

Everybody in the building helped me in one way or another. In this day & age that just don't happen. I am grateful for the whole team!!!! They went out of their way to get me in this vehicle.

Everyone was amazing and very helpful during this process! Whenever things got uneasy they reassured me every step of the way! It was a little drive for me but it was definitely well worth it. So far I’m in love with my new vehicle!

Jeremy ** was the best sales person. He helped us get our new car fast and friendly. Georgia also helped when we first got there. The second day Jeremy made sure we left in a car. Thanks again Drivetime. My dreams have been made real.

I went in to the dealership with intentions of buying the mentioned vehicle. Knowing I would finance through the dealership and refinancing with my bank once returning home an hour and a half away. The salesman told me that I had to purchase all the extended warranties and because I was refinancing I did not foresee this being an issue. However, I find out today that it will take 4-6 weeks to process through my bank therefore, I cannot refinance until then. I am wasting money making a first payment that was schedule for 2 weeks out and wasting interest. He was totally dishonest with me. I thought that he was treating me fair until I found this out. Wish there was a way to cancel the warranties sooner.

They were wonderful with communication. David from LiveOak location was the best. He made my first time car buying experience so delightful. I shopped around for quite some time before deciding to go with This company. Then I showed up at this Dealership and met David at the door and he made me feel like family. He kindly reviewed my information and guided me through the process without making me feel unworthy like other competitors have. He showed me what vehicles were available to me and was willing to help me completely through the process to make sure I got the car that fit my lifestyle.... I’m happy with my new car which is perfect and I’m very happy with DriveTime. Thank you David for being so great at what you do!!!!

Dana was very helpful with helping me trade in my old car for the new one. She made sure the new car was sent to the shop to get everything straight before I take it off the lot. I would like to thank her for her help and great customer service.

Excellent service. Very helpful and friendly. Prompt and knowledgeable with all my questions. It was easy and smooth to my satisfaction. Everything was explained and laid out for easy understanding. I was also very pleased with the selection of vehicles in my price range that I could choose from. Overall I am very happy with the service and my purchase from this company and would most recommend the experience to anyone whom would purchase a vehicle.

From the moment we enter Santiago was super amazing. He did everything he can to help. He asked us to look around. Ask questions as to what was our budget. Once we told him the budget he showed use car according to our budget. We did get the chance to test drive them which I thought it was great. At the End Nadeem to over her was great. Overall the team work is what they had in that office.

Made all effort to get me what wanted and monthly payments I wanted. Worked hard, get deal done with my income. Friendly staff. Good supply of vehicles to choose from. Test drive was done by myself without a salesman trying to sell you anything so I could enjoy the drive to see if I wanted the vehicle.

From start to finish, the experience was fast and easy. Applied and approved online, submitted information, talked to Dom ** my sales associate. Picked up the vehicle the next day. In, out and on my way. Sales associate was courteous and kept in touch with me throughout the process. Next day called to find out about the car. He was great as was the whole experience.

We had an excellent encounter with Rhett. Extremely helpful and pleasant. We were happy with the entire process and the way we were treated. We would definitely recommend this to our friends and family when they are searching for a car.

Great people. They also made sure my car was in good condition and it was a good vehicle. The young lady that helped me was very nice. She's a great person. Also make sure the car was clean and explain everything to me that I needed to know.

Everything was good at the dealership. The only problem I had was when I submitted my information online it said I had been approved with a 750 dollar down payment and gave me some cars to choose from but when I got to the dealership they were telling me the down payment would be 3100 for the one I chose online. I actually only had 2 choices with 750 down.

My experience was great. My sales person Marlon was great as well. He made the whole process comfortable and fast. This is my second vehicle from DriveTime. If ever I need another vehicle I will definitely be going back to DriveTime. Thank you DriveTime for getting me back on the road.

What a different experience since 5 yrs ago! Just seems so much better this time... It was good last time. Don't get me wrong.. But the people you have now were AWESOME! Brandon did paperwork on phone, so kind and efficient! Then when we went it was Ross...he's awesome too! So attentive, no pressure and just a kind, kind man!

My husband and I had an appointment at 3pm. We arrived 15 minutes before our scheduled appointment. After standing inside the dealership for about 5 minutes we were greeted by a lady that asked if we had an appointment. We replied "Yes at 3pm". She directed us to go look around at the vehicles and someone would be right with us. After looking around for about 30 minutes, no salespeople came out to greet us, so we went inside. The same lady that initially greeted us told us to have a seat and someone would be right with us. We looked around and saw several salespeople on their cell phones or just looking around. At 3:50 a salesman finally came over. I guess you could say that he "greeted" us, but basically just asked what kind of financing we wanted. He never said "hi", or even gave us his name.

With a fast and easy online approval and trade-in amount my husband and I went to Drivetime in Columbia, sc and left just a few hours later with a new SUV. By the time we got home the airbag light and engine light had came on. I called the warranty number they gave and made an appointment to hopefully have everything fixed in just a few days. Even though I was very unhappy about already having to get things fixed, they made it easy.

Thank you for the amazing service that was provided with helping my husband and myself. The application process was easy and you guys work hard to satisfy every customer to make sure they don't leave empty handed. We're very happy about the selections we were given to choose from. Very affordable prices and very wide selections of vehicles to choose from.

Ms. ** was amazing and she was so nice and sweet. She keeps it real and she don't sell you know ** like tell you something one minute then say something else other. Hands down she is one of the best car saleswomen I know. Thanks Ms. **. You the best.

Very good and easy experience with Joshua! He was very patient and gave me a good experience. One of the best I have had. I was stressing wondering how I’m going to get back and forward to work and he was very kind. Thank you for this.

I got my car on Aug 20th, The day after I got my car, my engine light came on, I start hearing sounds from my car, my break are terrible, my A/C is broken, like I’ve been in the auto care shop every week since I’ve got the car. I’m soooo disappointed with Drive Time. I even ask could I exchange my car. I just hate that I thought with joining drive time I’ll never go thru car trouble instantly and I haven’t even made my first payment yet. I’m just so upset and I regret getting a car from drive time. I really wish I could exchange my car,.

Good experience, got the payment where I needed to be, friendly professional staff especially Sean **. Will try to send him some customers. Good selection of vehicles to choose from, with the covid everyone did their best at being safe and protected.

Very easy process, salesman Noah was very professional, very helpful. David in Finance was very knowledgeable, very professional & both acted as if they wanted to help me, not just make a sale. Both answered all my questions & didn't try to sell me something I didn't like or that I couldn't afford.

Esteven was my salesman, he was both brief and professional which I appreciated. He answered any questions I had. The car I ended up purchasing was one that he himself selected for me to look at, and it was an excellent choice. Shopping for a car at a dealership can easily be an unpleasant experience, but in this case it was as smooth and painless as could be. Thanks mainly to Esteven’s approach to sales.

Mrs. Georgia ** help me get into a car on Wednesday September 8, 2021. She was completely amazing from the moment I walked in with my sister. Outstanding service from her, she gave me a real personalized attention and I am so grateful she was my sales agent! She exceeded taking care of me. She is just amazing!!!!

I will never purchase a vehicle from them. I only had the car for a month and had to pay for repairs that wasn't my fault. Drivetime tells me they won't cover it. Silver Rock won't either. Come to find out, drive time does not do any thorough inspection on vehicles they purchase before selling them. Customer Relations told me this out of her own mouth. I can't wait to get rid of the lemon I purchased from them. This is the worst experience ever.

Initially I checked your user friendly website for possible car options. I was able to schedule an appointment. We communicated via email and text. I received a checklist of documents required to process my purchase. That helped the purchase go smoothly. Tom met me and walked me through all information about the car and contract. He answered all my questions thoroughly. Tom is extremely friendly and knowledgeable. I am happy to say I was able to drive away in my car within hours. Smiles all around.

Sold a lemon. Lawsuit to follow. Sold a vehicle that did not work. Did everything right and I was hustled. Lawsuit to follow. Have all documentation. Not good. Bad. Very poor. Why rip off good people? Not good. Help. Why? I’m????

This was the best first car buying experience. They helped me find a good car at a fair price. I would recommend that anyone should go to Drivetime. They helped me even though I have no credit at all. They was amazing.

The vehicle is great so far! Was just surprised that there’s no spare tire. We had given them a few days notice that we were coming to pick up the car and it was dirty inside and out and the gas tank was almost empty. The purchasing of the car took approximately 2 hours which seemed very long to us and there were a lot of things the guy didn’t seem to know or that he was unsure about. It’s been almost a month since we bought the car and still haven’t received the title to purchase the plates for it. Overall we love the car but everything else seemed to be very unorganized.

I came in for an 11 am appointment for a job that was supposed to take 2 hours. At 230 pm I asked what the estimated time frame to completion was. I was told 2 hours at the most. At 550 pm. The time of this review, I am still here. My car is torn apart. The technician is working on other cars and not mine. I can’t leave because car is in pieces. There is also grease stains on my seat and a box sitting on the roof. My car may not be new. But it’s new to me and it is in good condition. I’m pretty unhappy and would never recommend this shop to anyone!!!!

Mishan was the best sales associate I’ve ever met and I look forward to doing more future business with your company because of him. My car wasn’t the exact one I wanted but it was my next choice and I can not be more happier.

I think you should probably discuss add ons like extended warranties before arbitrarily incorporating it in to loan documents. Secondly, the loan closing seemed rush like not giving you time to think about what you're signing. Everyone that buys from Drivetime on credit isn't desperate, though they may be credit challenged.

From start to finish our car buying experience was easy, fun and the employees that helped us were very nice and knowledgeable! Easiest car buying I’ve ever had in my life!! Great pricing and detailed and accurate information on vehicle! Would definitely come back in the future!

Vic was very professional, polite, encouraging to me for the car purchase. If there are any recommendations from individuals interested in a car, I will recommend Drivetime Auto. Even though, it was timely, the purchase was worth the wait. Thank you!

First off I found out the entire driver side half of my vehicle has been replaced due to a severe crash it had prior to my purchase. Second.. this vehicle needs struts. Now I have to take my time to go get this looked at and hope that the company Drive Time uses pays to get these replaced and a alignment. If Drive Time refuses to pay, this vehicle will be back on their South Bend lot within 24 hours and I will request my trade in back of my cash. The sales crew was at their best (being salesmen), friendly guys. I like the car over all and hope to get at least the mechanical parts replaced at no extra charge. I mean… 21k for a car that needs work already??? Nah. Not cool.

Sergio was a great guy to work with in person! He helped us with getting the Jeep Compass we were there to look at and answered all our questions about how everything was going to work with payments, coverages, and the other 50 million things we asked him.

My experience was wonderful, friendly, courteous, fast service, please with my purchase. I was however disappointed in the number of vehicles I had to choose from. Overall I was able to find what I wanted and I'm very satisfied. My salesperson was very patient even though I was not. He saw my frustration and maintained a calming attitude.

My wife and I have bought a car from Drive Time before and we had a great experience. This is the reason why we went back to buy another car at Drive Time. This time it was horrible and uncomfortable.

Nice to not spend hours at dealership. Many choices of cars and there was no pressure on choosing a car. Once I picked the car out was in and out in less than 30 minutes. Would recommend. High quality of vehicles. Willing to locate a vehicle for me at another location.

Excellent customer service. Especially to Richard **. He was a very nice guy. He made everything fast and easy. I was happy with the car we bought (Nissan Versa 2018 special edition). It was easy to drive. So far so good. I got no problem with it.

I was very with the attention. Lashana was my salesperson and she was great. She get 5 stars from me. Thank you so much for all your help. Every one was super nice and help me get the car I need for my Family. Gave me a fair price for my trade in. I will fully recommend this place.

Tameka and Matt in Lakeland were absolutely amazing through this car buying experience. Tameka was available and patiently helped me through everything start to finish. From looking at multiple cars at multiple locations to Matt working with the bank. Although I didn’t buy at Lakeland, I bought at Brandon. Josue was awesome too! The buying experience was very fast and I drove away within 2 hours!

After trying to find a used vehicle for a few weeks, during one of the most difficult times in history to buy one, my wife and I found our experience at Drive Time to be outstanding. Our salesman, Justin, was courteous, knowledgeable, and made the purchase enjoyable. I’d not heard of Drive Time. But, must say it was the best car dealership I’d seen. I would up from your company again, and would definitely recommend you to my friends.

Michake **, salesman and Carlos ** the manager were spectacular. They explained everything and the process went smooth. I have recommended Drivetime on Alameda to friends. As the process was less stressful than what I expected. I would definitely go back when I need another vehicle.

I purchased a vehicle from Sam and I had an effortless experience with no hassle, I was explained in detail what was offered and what to expect in my purchase. I appreciate the easy and detailed purchase which took very little of my time and got me the car I wanted and I was home in no time.

I attempted to set everything up online considering I drove from another state. I was late an hour for the appointment so I had patience. I had already picked out everything and even had insurance on the vehicle so I was ready to go. I feel as though I got punished for being late to pick up the car. I had to wait hours after test driving and set up for temporary plates.

I would have like for the car to have been put on a full tank of gas when you have driven a hour and a half to get there. Would have been nice but now was there to make it happen but I did asked several times. And maybe the car having a car wash before the customer leave off with it. I bought it in Jackson Mississippi.

I was very impressed with Beverly from Union City. She was a great salesman. Her manager was something. That's all I can say about him. But I do appreciate how they were able to get me into a vehicle. And will recommend DriveTime to others.

The best place I have been in to buy a vehicle. It's very easy and no nonsense. The staff was very good at their job. The sales person that help me was Denise **, even set all the apps for me. Give me a copy of the vehicle history that was very detail. I really like that And all the other paperwork. Explained everything so I would understand how it all work there. I give this place AAA.

The staff was very helpful. I got a great car at a good price. Nothing bad to say about Drive time! The way they do business is top notch. I would recommend drivetime to all my friends and anybody who asked!

Colt ** literally made this experience the best! He is truly a special person! He took his time to go over everything, made it a point for us to really find the car that we really want, and talked us in to getting all the care covers, and how reasonable it was, we left CarMax to come to drive time and it was the best decision we made.

I was very pleasantly surprised by how the experience was. I have never had a salesman be as informative and helpful in all of my 35 years of buying cars. Going through the car front to back to make sure everything was good was something new to me. There was no pressure to buy all the extra insurance that was offered, he just asked us to watch a 3 minute video about what they offered. Am I happy? Yes. Do I like the car I bought? Yes. Do I think I got a fair deal? Absolutely. Now the big question. Would I go back? Definitely. Thank you for making a process that usually leaves a bad taste in my mouth, a much more enjoyable task to do.

As much as I hate the process of buying a vehicle, this was the most painless experience ever! I worked with Matthew and he was amazing the entire time. Help me with all my needs and questions. As much as I felt like I was bugging him he definitely didn’t show it and was glad to help each and every time. He make sure it was the car I wanted and if not he me look at other options and stay within my budget. His other coworker sorry I can’t remember her name who help me with the paperwork and explaining everything was amazing. She made sure I understood and wasn’t left with any confusion. He make the process quick and easy and I will Do it all over again. Thank you DriveTime so much!!!!

From start to finish the best customer service and fast process I've had for a 2nd time! Thank you Omar for the super professional and excellent sales. Will keep recommending you guys to friends and coworkers in the future. Thank you.

My wife and I had stumbled upon some bad times due to Covid and we weren't really sure if we could get another vehicle. Drivetime took care of us and everything else. They also acted fast and didn't haggle us at all. They are an amazing choice.

My husband and I stopped by to find a car for our daughter. We had been looking everywhere for a small good car for her but have had no luck. I am so glad we found y'all. When I first seen the Chevrolet Spark all I can think about was how I could really see my daughter in this car. We had Elyssa help us get into this car. I think that how spell her name. She was awesome. We went through everything so smoothly and she was so sweet. Very professional. She took real care of us. She was so friendly and so easy to talk to. She answered all our questions we asked with no problems and easy to understand. Thank you so much. I wish there was someone like her everywhere we go. The car was a surprise for our daughter going to college. She fell in love with it and I just wanted to tell Elyssa it fit her so awesome. It drives well and she is enjoying her car so much.

My salesperson Nicholas was the best ever. We need more people with a good heart and love what they do. Excellent service. I will recommend all my friends to come here and see Nicholas. The best customer service person I ever came across in the car industry.

I loved the vehicle which is the only reason I brought it from there. The vehicle was what I expected and more, however my sales rep. Was very short and rude with me. My questions that I asked was totally meant with a defensive attitude and even when it came down to the down payment. “She said you know your down payment is $3500, right?” I work in car sales myself and I would never treat a customer like he or she was a burden and I’d be happy to answer any questions so that I’d make it a pleasant experience. Buying a new vehicle is the second largest purchase in a person's life besides buying a home and no matter what a customer's credit is like I always treat them fairly, because they are using their hard earned money to be able to get something that will afford them to make more money, build their credit and try and live the American Dream! So I was very unhappy with the experience and I would not recommend it to anyone else.

The salesman was excellent and went above and beyond in helping get the 2013 Nissan Rogue. Very pleased with his work. That being said the car was dirty inside and out. I know with covid some things go by the wayside but definitely need to have someone prepping the vehicle for delivery.

The dealership gave me the runaround, made me wait 5 hours before the purchase was complete. My wife had to cosign at another location. The manager there said that wasn't needed. I got approved on my own. No communication at the Woodbridge location. Several customers were helped and completed before my paperwork was done. Never buy a vehicle there again!!! Also told that payments were biweekly AFTER paperwork was started. I'm paying $22000 for a $12000 car!!!!

This was my first car buying experience. John ** is the sales rep that got me into my car. He had to jump through hoops that I’m sure other car salesman would not have bothered with. He was not pushy, he took his time with me and was very patient. I was so nervous about having a salesman talk me into a bad car loan or driving off the lot in a piece of junk, instead I drove off with the perfect car for me and the kids. I absolutely love my car. I’m so happy and thankful I found a place for people like me that are building their credit and need a loan. I’m glad John took a chance on me and got me the loan I needed. Anyone needing a car that’s been turned down or screwed over at other lots, go see John ** at Drivetime Louisville and you won’t regret it.

I was greeted by John Saturday August 7th at the Kissimmee Drivetime location. And I am happy I was paired with. John made the entire process seamless with his easygoing attitude. John was personable, friendly and very informative. He listened to every concern and needs I was looking for in a trade in. John wasn’t the only representative there that guided me through the process… I was also helped by Luis whose customer service was also matched with John. What a combination I was paired with and I couldn’t be more happier.

I had an awesome experience. It was fast and the gentleman that helped me was friendly and patient with every question I had. I would definitely recommend this place to all of my friends and family! Thank you Drivetime!

They gave me 500$ for trade in and my car payment and interest rate was ridiculous... They don't care if you have bad credit because they are gonna screw you over either way.. If you waste your time getting car from them you will find out...

My experience on 08/05/21 at Drive Time in Duluth, GA was great as well as the sale representative (J) too. We have been without our on transportation for almost 8 months. I Thank God for our new 2013 Ford Escape, Drive Time as well as (J) the sale representative and everyone else that made this deal to happen on 08/05/21. May God Bless Each Of You at Drive Time located in Duluth, GA. WON'T HE DO IT!

This was the best experience with any car lot we have ever had... Thank you to the sales rep and other employees for making this the best most painless experience. Considering what took place with my car on Monday I was not expecting to have to look for a different car.

Jalen was awesome She made sure I had all the information and what they meant. Would definitely recommend Drivetime to friends and family. The process did not take long, the people are friendly and they made sure I follow Covid19 guidelines.

One of the best car places I have ever been to!! Friendly people and service rates them above all the rest!! Thank you DriveTime!! Marshall has been working with us since last year on the purchase of a vehicle!! The low pricing and short time of selecting, test drive, and purchase, we were done and out of there within an hour!! I would recommend DriveTime to anyone who is looking to purchase a vehicle!!

Michael was awesome. Super not used car salesman-like. Would go back. Would also recommend to anyone with not great credit. Good selection and reasonable prices. Also, they'll actually finance you. Only spent about 3 hours total at the dealership and that wasn't their fault. Once I picked the vehicle it was only about 45 minutes from then to out the door with my keys in hand. Thanks guys!

I went in to look at a specific vehicle but the down payment did not work with my budget. Tre was a great help at the North Phoenix location and made everything go smooth. I would definitely do this again.

Dealership was awesome in everything about my experience!! I was able to look at a few cars before my decision. Was a great experience, will be sending friends in. I wish I had known about you a few years back. I will be back myself.

Had to buy a car to get back and forth to a new job that I had accepted at the end of June. I went to the Dallas, TX location the first time and spoke with Jerome. He was very friendly and professional but could not sell me a car that day because I had a licensed driver over 21 restriction on my DL. I went back on the 26th after I had passed my test to remove the restriction and this time dealt with Joseph. Even now, Joseph was professional, he continued to pressure me into purchasing a car with a low interest loan but with a high down payment that was well above my price point. This continued on for 5.5 hours. Multiple other customers came and went while we were there but some of the timing was due to response time from the bank. Ultimately I ended up purchasing a 2015 Ford Escape that night around 9:30pm CST.

I came in on the 30 July, Customer service was welcoming. I was giving a list of cars that fit my preference, I walked the lot and got the fill of them. I decided on the 2015 Nissan. I semi-test drove it around the lot. It's a used car so I wasn't expecting too much the mileage was very low for the year which was surprising, but.

Drivetime was the best experience that I have ever had when purchasing a car. Glen and Desha at the Fort Pierce location were so amazing and helpful and they were great answering my questions and getting back to me in a timely manner. I would recommend anyone to them. Thank you so much!!

I had found a very nice vehicle with low miles at a reasonable price…..concurring I have no so great credit. I had received 6 different down payment amounts. Each day a different price. While I understand it is mainly the bank who determines this, it became extremely frustrating. Luckily I was able to cope and the dealer worked with me to the best of their ability. The bank however that is their main finance go to was absolutely horrible to work with. In the end, I am happy with with my purchase and back on the road.

I would like to thank Rodney for everything that he did...I was flat out impressed with him and he took care and made sure I left in the same exact vehicle that I wanted! On my next car visit I'll definitely will see him again. All around excellent guy and salesman!!

I was very pleased with the sales associate who patiently helped me with the purchase of my new car. The associate explained everything from the contract all the way through the buying process to make sure that I was satisfied.

I bought a vehicle thru them once before and was great. The 2nd time I was going to buy a vehicle from them had a bad experience due to immature sale rep. The 3rd time I had a great experience. Alejandro and William worked with me on my new vehicle and both were great! William went step by step with me checking to make sure everything was in good working order.

Thank you. Put everything. She made my car buying experience easy. I would recommend them to anyone. I didn't even think that I was able to get a car with the credit that I have and I I was able to purchase a car. I will send anybody in their Direction. Thank you again Drive time and Miss Laura.

My salesman was excellent and knowledgeable, very friendly. I like the added safety tools that came with my car purchase. I would recommend him for anyone looking to buy a car. He is very knowledgeable about cars and would be a great person to go to if you didn’t have much knowledge about cars.

Preston ** was great! Preston picked a great car! And listened to what I wanted! Everything was Fast and efficient. Preston listened and made things so easy. I love my new car! I look forward to a great business relationship!

Good used car at fair price, however; I find it hard to believe a dealership would let a buyer drive off without fixing the recalls prior to sale. Especially when the recall may cause a fire/combustion. Ask for Carfax! That being said, I am pleased with car even though not perfect. The price was very good. The best part of my experience was Herb my sales agent. No pressure, genuine care, doing whatever he can to make it work for you.

My experience was very Good. I would definitely recommend a friend. They took time to explain everything to me and I asked a lot of questions. Very professional staff. I love the car. It was overall a great experience. I would go back there in the future.

The entire process was quick, easy and extremely efficient! I would definitely recommend to anyone that I know in the market for purchasing a car. From the initial completing of the online application to seeing my choices before I go in, then finally picking up my car…smooth process!

It was a pleasure to work with Sales Advisors, CJ and Shane, in the purchase of my 2014 Ford Escape Titanium. The service was efficient and straightforward. I would recommend DriveTime Riverside to others looking for a good used vehicle.

This was my first time buying a car for myself and I’ve tried a couple other places but Drivetime made the whole process less confusing for me. I was able to get a really nice car with low miles with my credit (I don’t have the best credit) and it’s a reasonable monthly price. My friend recommended I go here and I will definitely recommend my friends and family to go here as well and might even come back in a few years if I want to get a new car.

The Dayton Ohio location has great people working there. Everyone is friendly and helpful and they don't rush you. Decent selection of vehicles to choose from. It would be nice if all car lots were this way. Would recommend to my family and friends.

I loved Allison & Mikka. They provided outstanding service excellence and were both so easy to work with during the entire process. Allison found me exactly what I was looking for and made the initial process so easy. Mikka was so friendly and made the in store purchase process less overwhelming and so pleasant. I'd highly recommend both Allison & Mikka!