DriveTime Reviews

Haven't even went to my appointment and heard nothing but mumbo jumbo, sales person asked for info through email, then when I call they do a Stevie Wonder on me and say sales person doesn't have access to a computer at the dealership, trifling business practices. Judson Dealership. Live Oak TX!

From the time I arrived they were very helpful in choosing my car According to what I could afford. Yamilet was very helpful. She went over the process, explained the contract and made sure the car was ready. Very good experience. I would recommend DriveTime to anyone that is looking for a used car.

Although the process got off to slow start with first salesman, the GM James quickly acted and responded when I called. The vehicle of choice was at another location, but he made sure I got what I wanted versus just trying to sell me anything. Ryan was very personable, answering every question and ensured the process was smooth to the end; even making sure my wife was comfortable while we test drove and completed paperwork! Thanks for a great car buying experience!

I purchased a 2014 Ford Edge from DriveTime in Temple Hills, Maryland in December 2018; Four months later the fuel sensor is faulty. I fill up with a tank of gas, the dashboard reads 418 miles until empty. I drive 4 miles and the dashboard reads 318 miles until empty. I call the Silver Rock warranty department and they tell me the part is not covered under warranty and I will have to pay for a diagnostic test out of pocket. I then call Drive Time Customer relations and they tell me the exact same thing. Why should I have to pay out of pocket for a diagnostic test and this car was purchased from Drive Time four months ago. In the meantime, I’m paying for an extended warranty that only covers certain things. This is a complete ripoff and I’m highly pissed. Be careful about purchasing cars and check everything before buying!!! Beware of these horrible scams these people come up with.

My wiper arm is not working on passenger side. Seat on passenger side is not adjustable. Mileage is only showing trip miles. I tried to call silver rock for repair, no luck with repair facilities. They are either rude (repair shops) or telling me they don't do that kind of repair. Telling me to take it back to the dealership.

I bought a 2011 Chevy equinox in May 2017 and I'm currently trying to get the warranty company Silver Rock to cover ANOTHER MOTOR to be put into this piece of crap car. DriveTime sold us this car and within a week, haven't even paid an actually payment on it yet, the check engine light came on. I tried to return the car to DriveTime and they said it was going to be a repo on my credit score. I have had nothing but problems... catalytic converter, the timing chain, the rings in the pistons were burning up until the engine blew and had to get a used motor put into it.

We had a great experience. Jadon and later Tim were very helpful. They went out of their way to get us the car we wanted with terms that were acceptable to us. They took the time review all the paperwork with us and the signing online was very helpful. We would definitely refer others to DriveTime.

Randell **, at Charlotte, NC - South Blvd made my purchase easy and fast. Randell was knowledgeable, friendly and very professional. I would recommend this dealership for anyone that needs a good car. Thanks to Randell for his Great Customer Service and expertise. Thank You!

Great experience with Justin. First car I've leased and he made sure I got the car I wanted. He did everything a car salesman would do plus more. He helped set up my tracker and just had me excited to get my car.

I reached out to Drivetime through the site on Thursday, got a call within mins with a deposit quote and was scheduled to come in the next day. I arrived a little late around 730. I was greeted by several employees. Barely waited for 15-20 mins even after being late for my appt. Long story short I was driving off the lot in the car I sought out for (WITH A FULL TANK OF GAS)!!! I am very satisfied!

I have never enjoyed purchasing a vehicle in the past! But DriveTime changed all of that! From the moment we walked in the door, Gavin greeted us and we were NEVER left alone. Customer Service is absolutely EXCELLENT! Thanks to Gavin, Rico! It was a GREAT experience from start to finish!

The first night I saw the car, I loved it. Took 4 days to purchase car with cash in hand. Main reason they were too busy and not enough sales people available. Very frustrating and I didn't want that specific car, I would have not came back.

I really have no complaints. I had done my legwork ahead of time and knew exactly what I wanted so that helped also. The whole process was quick and easy! Rasheita was very helpful and made the process seamless.

I had no idea that DriveTime was a 2nd chance dealership. I have decent credit and I’ve never financed a car before. I was sold a car with bad rotors and of course the 30 day warranty doesn’t cover it. The interest rate is 24% and after doing my research I have decided that this purchase was a horrible decision and I will be returning the vehicle in the am. I know I can find a better deal.

Scott was great. He got us what we was looking for. Very friendly. We pulled up and they gave us plenty of time to look around. Didn’t come running out like a bunch of vultures. I will recommend him to anyone looking for a vehicle.

I went into Drivetime hoping to purchase a vehicle, as I had lost the use of my previous vehicle. I knew going in that I was a tough case... not great credit - lots of medical bills and not much open credit - no down payment, and I needed a decent monthly payment, as I had to pay a second car payment as well. I explained all of this and was told that they could work with me. I made an appointment and went into the showroom. I was looking at a used vehicle that was approximately $11,000. I brought in my documents as requested. I informed the sales person that I could pay approximately $1500 - $2000 down in a couple of weeks if I was approved.

I was very pleased with the car I got. I know I was picky but you guys got me a good car. Thank you very much for taking the time to make sure I got a good car. I like the fact you split the payment up and it's not due all at one time. So that makes it easy to pay.

I bought an Mercedes Benz c300 last year and before I went I was able to look the Carfax for free on their website. I also went and looked up how reliable and the cost to maintain these vehicles. I suggest say no to warranty and no to gap insurance. These will make the loan which in nature has a very high interest way more than the vehicle's value. Finance just the car and do your homework on what is the market average for the vehicle you want. After you know what you want go get it with confidence. They will give you a warranty for certain amount of time after purchase for free.

We started what we thought was going to be a painless process at our morning appt. After driving and deciding on a vehicle an indicator light was on in the dash. It was taken to be looked at and the was the last we saw of it. 2.5 hours later, after being told at 11:30 that it would be one hour, we were getting angry. At this point we had no information other than the parts were on their way and could be there whenever. After another half hour, DriveTime offered to match some of the down payment to get us in another vehicle and on our way. We love our new car.

This is not the first review I have written about DriveTime this would be the third within a year! Stay far away from them! I can’t believe I am saying this but I actually had a great experience with them when my wife and I leased a vehicle before my son was born! A year ago I purchased a vehicle from them thinking I would get the same type of experience. I purchased a 2011 Hyundai Tucson very nice inside and out. On the test drive I was not able to put the vehicle back into park after shifting it into drive. I told the salesman, which was not a salesman but one of the desk managers covering. That should have been my first red flag, but he did say that we would have it looked at and fixed prior to the completion of the sale. I took his word for it finished the paperwork got everything taken care of vehicle returned.

Nichol ** was amazing with helping me find my exact car. I’m extremely satisfied! I will recommend your company to family and friends. Each day is more enjoyable with my 2018 Hyundai Elantra. My husband is looking to purchase a vehicle soon, we’re just waiting for Nichol to call with what he’s looking for.

I submitted a review about my horrible experience with DriveTime. A person from Corporate by the name of "Jacob" responded to the review trying to say refunding my money is their top priority and it's done in 7-10 Days. To date, still no refund! Next week is 3.5 weeks since the first request. DriveTime has, instead, spent the $500 they owe me in labor just trying to keep my money and fight my bank. They have NO SIGNED contract. Jacob basically suggested that it was I that did not understand the processes... vs... apologizing for their staff's inconsistencies and shortcomings. After all, consumers defer to "trained staff". If their staff doesn't explain a process, then it certainly isn't the consumer's fault.

Paid my car off with Drivetime in 2018. Now I can't tag my car here in Missouri because Drivetime has unpaid taxes. My property tax is paid in full but the company I purchased the car from, "Drivetime" has unpaid taxes and I can't get my car tagged until they suffice the state of Missouri. Hours on the phone with rude mindless people has cost me lost wages and grief.

Our experience with Drive Time was great! Paolo was wonderful and helpful. We walked in wanting a specific vehicle and got what we asked for!! We love the car and would definitely recommend this process. Our only surprise or maybe we missed this part, but when we looked at the paperwork, we both thought that the payment was monthly and when we returned to finalize everything, we were then told the car payment was biweekly, not monthly. So this should be pointed out more clearly in the beginning. Luckily the biweekly payment is fine with us, we just wish it was made more clear in the beginning. All in all, we are happy! Thanks Paolo!

I had a great experience and was able to find a car that fit what I was looking for. And the staff were very helpful and made the experience so easy. Also I was offered options before buying the vehicle as far as warranty and different payment options too. I would definitely recommend DriveTime to other friends and co workers.

My experience was awesome. Everyone was friendly. Everything went smoothly. Would definitely recommend y’all to a friend or family. I love my car so far. I was happy with the process and will be visiting you all in the future. Charles was amazing.

2016 Ford Fusion. I had a great experience. Both Joshua ** and Marie ** made the sales experience great. I would come in to this location again and buy again from them. I had to put money down but it wasn't too much.

My experience was decent with the company. My purchase was easy and clear. However, I felt like they could have given more options. I seen online at their location had vehicles with 7 seats with lesser miles and same pricing. Why couldn’t I have received those as one of my purchase options. Now I am stuck with a car that has high mileage for my family. I am dissatisfied with that and wished they would have done better because I asked for something under 70,000 miles and was told that they didn’t have anything else in my price bracket that had less and I found out that was a lie. This is so disheartening.

I received great service from Camasha ** and also from the management team. They were very helpful and very quick with me getting in and out. Thank you guys for you're tremendous help on looking for the right car also for making me feel at home. DriveTime you guys rock!!!

I had visited DriveTime a few weeks ago and I didn't find the car I wanted matches with my budget. Julian not only matched my car with the down payment but he had so much patience with me. Explained everything and answered all my questions. Thanks to Julian I truly recommend DriveTime and Julian. Thank you.

The customer service was excellent. They were very straight forward about what I qualified for, quick, and made the process simple with no hidden fees... Also very patient and professional... No hassles. I would definitely recommend this place for people with no or bad credit that have a steady income.

I wasn’t expecting to drive off the lot with a car, but that’s exactly what I did. The salesman, Khalid was professional and considerate of our preferences. We weren’t pressured to purchase the vehicle and the options were all good choices. Very happy with the choice.

Anthony ** made buying a car enjoyable. He was great. He explained everything and showed us all the options we had. I would definitely recommend for my friends to come to Anthony to buy their next car.

We had an excellent experience purchasing our 2015 BMW 528IX Drive at DriveTime. Our sales consultant, Terrence ** was very professional and helpful with our purchase. We plan to make future purchases with DriveTime because of his sincerity and concern for people.

For over a year I had been struggling with the decision to purchase a new car. My last car purchase in 2010 ended badly when my transmission blew after 10 months of ownership. Linda was very patient and work with me to stay within budget and make a reliable car purchase. My pickup day was filled with challenges and obstacles but the entire staff was patient and encouraging. Thank You!

My experience was awesome from start to finish. Taylor was a charm to work with. She was clear and precised from start to finish. I would recommend to anyone to speak to Taylor. She is a work of truth and knowledge.

I loved my experience from beginning to end when I came to DriveTime. I didn’t know what to expect at first, because even though I got pre-approved online, most car dealerships only use that as a way to get you in, but when I got there it was the total opposite. Teecy was great! I didn’t get the first vehicle I was originally suppose to get, but Lance and DriveTime worked with me to get me something else... everyone was great, I love my new car, & I’ll definitely be recommending a friend or two.

Thank you for the treatment and for all you’ve done. Look forward to a great business relationship. Victoria was a great salesperson that went over and beyond to make sure I got a car that satisfied my needs and wants. Nicole did the financing and was great all the way through the process.

After seeing other reviews of DriveTime, I was leery of what I would find after setting up my appointment. I submitted the online application and got pre-approved for a down payment of $495 or higher. My credit isn't the greatest, having gone through two bankruptcies in the past, so I was pretty much expecting a high down payment, but that was reasonable. So I looked at the selection of vehicles and set up a time to meet with the sales staff.

I have made a lot of bad decisions in the past that have made financing a challenge....in my mind. So when I decided I am financially ready to take on the responsibility of financing a car I decided to go somewhere that specialized in helping people with challenged credit scores. I found a car I was interested in at Drivetime on Camp Wisdom Blvd in Dallas, TX. I almost gave up on this dealership when the car I thought I had put "on hold" was "no longer available" according to my salesperson Asianna but she explained that holding a car required a deposit, blah blah blah that made sense so I let it go. Two days later I went on the website and the car I was interested in was available.

I have been a customer with them for 2 years. Within the first day the check engine light was on. I then was assured that warranty would cover it. WRONG! Warranty would not cover it because it wasn't "BAD ENOUGH". We now have a car that has broke down on us 10+ times in 2 years and even though it has been a problem since day one nobody can help. So on top of a $500 monthly payment we have thousands of dollars worth of repairs. I took this long for mechanics to even figure out the issues of the vehicle, and was told by dealership it is a "ticking time bomb"

My experience so far with Drivetime has been a good one. The website is a bit misleading. I would have rather they just told me the down payment instead of the base one. I could have focused my shopping better before my visit. The sale Advisor Mat Was exceptional. I enjoyed the visit to the location and the selection was ok...could be much better at this location compared to the other ones in the area. The option to email the necessary documents before my visit also would have streamlined the experience and allowed me to focus on the vehicles to look for.

I received numerous emails saying, "Congratulations. You have been approved. One more step. Drive today." So not true. After finally getting all paperwork done ducks in a row they tell me I need 1,100 dollars down. I offered to trade my 2004 Ford Explorer - nice looking, runs good but bad on gas. I can't believe the next part. They offered me 150 dollars after I had done the Kelley Blue Book cash offer online which offered 998 dollars. I was was disgusted plus they gave me no wiggle room. They would not work with me at all. Would not recommend DriveTime of Charleston SC. Thanks. Beth. Walterboro SC.

I bought a car from DriveTime 3 years ago. Since then I have had to put in a new transmission and my car is currently in the shop for rear differential work and driveshaft work. DriveTime doesn’t care and can’t be bothered to help even point me in the right direction. Do not buy from them. I still owe 11000 on a car worth 3000. Run.

It all work out but the selection could have been better. Don't get me wrong I enjoy my new car and the time spent there was too long especially with 3 kids. Overall I'm satisfied. The car salesman could have been a little better too. I really wanted the person I had been talking to to begin with but they were so hurry up. "Let's buy." I had to sit with him. He wasn't mean or anything but just to to the point. Car buying is supposed to be fun and exciting. I felt like I was at a meeting or something lol.

My buying experience was very nice, no pushy salesman, he was very polite, knowledgeable and very helpful. All the staff was helpful, polite and was just a very nice experience. Job well done by all! Will go back! Did not take all day, they had us in and out within hours, which left plenty of time for me to do the things that needed to be done! Thank You very much!

First I want to say thanks so much to Kelvin **, for the best car salesman and making our experience the best ever for me and my husband. We went other places and the prices was too high and the service was horrible! We felt we were being lied to. When went to DriveTime they were awesome! Kelvin was very professional and truthfully through our whole purchase. The price was right! Thanks again Kelvin. Tonya.

Kelvin ** was our sales person and he was very helpful and professional. I had the best car buying experience, from beginning to end. Kelvin he went above and beyond for me and my wife. We will definitely refer friends and family to DriveTime. Thank you so much Kelvin for all your help and making our dream come true. I love my new car! Javari.

Paul and Jason are awesome. Great service. We drove three hours to them and they took great care of us. A plus team. My husband loves his truck. They made this process easy and we will be repeat customers. They made the drive well worth it.

We had a great experience. Thank you so much for helping us purchase our car. Everything went very smoothly. We were given all of the information we needed throughout the whole process. I can't believe how well it went. Thank you again to all who assisted us at this time. We would definitely recommend DriveTime to our friends.

They absolutely made me feel at home and told me I would leave with a car and that’s what happened. Positive vibes all around and will definitely recommend to friends and family. Christian and Kris made the process so smooth and fast.

You folks did an awesome job!!! Great guest service. Answered all my questions. Great deal considering my situation. All out very happy. I look forward to future business with DriveTime. I love my new Volkswagen Jetta TSI. Awesome acceleration. Looks great.

Farooq made it very easy for me to purchase my daughter's first car. He has excellent customer service and actually cares about his customer's experience. He took the time to actually help my daughter and I find the best car for our budget. Thank you Farooq!

The staff at DriveTime was knowledgeable and Jason ** went above and beyond to accommodate and expedite our buying experience. The staff was warm and welcoming. The vehicle selection was also very good. Thank you all very much. Give Jason a raise!

I had an awesome time shopping for my car at Drive Time. Greg my salesman was awesome in helping me to choose a car that was within my budget. I would recommend a friend to go to Drive Time.

I have never been more pleased with a dealership! We were in and out so fast and very happy with the car we chose. They were able to get it from another location in less than 24 hours. Top notch.

Luis is an excellent customer service and sale representative, he looked for every possible way to help us out and to have an easy, stress less and great experience in obtaining a vehicle. He was very honest and clear in every single way! We definitely will recommend DriveTime to all my families and friends! Thanks you.

Went in knowing exactly what I wanted and I was met with great customer service by Sergio **, friendly and very willing to work with me and I'm not an easy person to shop with. Highly recommend this dealership when looking for your next vehicle.

The car buying experience at DriveTime-Gastonia was a good one. The staff was professional and knowledgeable. The dealership manager, Garrett **, was very pleasant. The sales associate who assisted me, Emmanuel **, was very patient and found answers to all of my questions. I appreciate the DriveTime car-buying experience.

This was the best car buying experience ever and I have purchased over 5 cars. Ryan ** made this a great experience. I will definitely tell others about this great experience at DriveTime. I am very excited about my car purchase. I will definitely buy again from DriveTime in Macon Ga.

I would recommend this dealer to anyone wanting to buy a vehicle - no hassle - no pressure purchase. Made it one of the best buying experience I have had. From my entering dealership I was greeted and told when I needed help after looking over vehicles to let them know and they would assist me promptly which they did. No hassle finance and done in a very timely manner. Thank you for your assistance.

My husband and I were amazed with the entire process. I had submitted an online application and we stopped at the store the next day just to look at cars. After looking, without be hounded by sales associates as soon as we got out of our vehicle, we decided to go inside to ask some questions. A little over an hour later we left with a car. Our sales associates was amazing. I was looking at 5 totally different cars. After he asked me a few questions we were able to pinpoint the car that was perfect for me not the one that was perfect for him to sell. The one I chose was not even the most expensive or oldest of the ones I was looking at. I am beyond happy and will definitely recommend this company to everyone I know. Thanks for my new ride!

Our experience was very pleasant and everyone was very friendly. Laura, our salesperson, was very helpful and friendly. She helped us even when our bank was being uncooperative. We love our new Jeep so much. We will definitely recommend DriveTime to any of our friends looking to by a car.

Great service and staff... however, 24 hours later we had an almost flat tire. Not sure if we did an oversight or the dealership. Great job working with us to get us in our ideal vehicle. I would recommend to friends and family. Thank you.

Everyone was amazing, patient, and accommodating. My sales representative Elan was great and very hard working. I appreciate all the work and time he (they) spent with me trying to get me something I could afford. I would definitely recommend this place to my friends or anyone looking to buy a car.

Mr. Marcus **, the gentleman he was training, and the manager Jeremiah were all very nice, thorough, and made great accommodations for my wife and I. They were quick to serve us and would gladly clarify any questions we had.

Very great staff and very helpful. They were very helpful in helping us find and get into the car that we wanted with no problem at all and as far as the staff goes everyone in there is friendly as you will ever meet.

Caroline went above and beyond to help us get the right vehicle. I would recommend Drivetime to anyone! She was honest, patient and I could tell she really wanted to be sure that we left happy with the vehicle of choice!

The experience of purchasing a car with DriveTime was the best ever. No haggle and everyone was helpful, friendly, and professional from beginning to end. Excellent choice of cars with a confident maintenance warranty program that leaves a buyer worry free after driving off the lot. The financing with Bridgecrest was simple and easy. Bridgecrest followup after the sale was completed, shows their interest in total customer satisfaction. Highly recommended.

1st I bought a 2014 Dodge Grand Caravan and that was infested with cockroaches. Upon returning the vehicle I exchanged it for a 2013 Dodge Van That 10 days after purchasing while I was on the phone with the words in company Silver Rock the service engine light came on. Took the vehicle to their mechanic for Recommendations to be made and for them to pick and choose what they want to fix on the vehicle. After leaving And driving the vehicle for a few days the same issues still occurred. Upon contacting DriveTime’s customer relations and Silver Rock they choose to keep giving people excuses and set a fixing the issue with a vehicle that is still under warranty. It's really sad that I have to pursue legal action now because I was sold a lemon. Thank God for Florida Lemon law.

Had a great experience with my car purchase. Ryan went above and beyond to help me pick something affordable and that met my needs. Great and friendly staff. It did take a while for the process but very well worth it. Thank You again. I will be back to purchase my next car.

11 months ago I purchased my Jeep Compass from DriveTime, the purchase went smooth - the downpayment was excellent, but I didn't have the car checked out mechanically, big mistake!!! The car always had a slight problem when accelerating, well it finally just went crazy, took it to the dealer twice but to no avail. They couldn't figure it out. Yes you can get a car easy and cheap but just have it checked before purchase.

Vehicle that was purchased is greatly awesome. Good on gas mileage. Color of white is great. Inside has a big room even tho a small car. Payment is just right. Most of all the salesman had patience with us. Very friendly and understanding.

Lawren was great. I was able to do my whole transaction over the phone up until I was able to get a little time off from work to come sign paperwork. She was not pushy at all and just led me in the right direction. The sales process was very smooth and I appreciate that. She was able to get a car I wanted from another dealership in Gastonia by the next day which is great. When I had agreed to a soft close I was able to come in, test drive and finalize the numbers and sign paperwork in less than an hour. Thanks again Lawren for such a easy buying process.

Honestly the buying experience was interrupted by the utter chill of my car’s engine light coming on. The EPC and Engine light. I was stuck in Birmingham, AL less than 24 hours of purchasing my 2015 Volkswagen Jetta. I’m praying that I’m able to resolve this matter without any legality.

I bought a 2015 Jeep Patriot. And that same night I started to experience trouble with the jeep's transmission. It jerks when trying to go past 20 mph. Drivetime doesn’t care about their customers and the vehicles they purchase. A deeper check into the car's mechanics to make sure they are not selling something that has issues, is the one thing that made the whole experience horrible. I was lied to about the vehicle and now have to take it to auto shop to get fixed. Just 2 days after I got it. 2 DAY!!

Best car buying process I've ever had. Great customer service. Great prices. Great protection. Thank you guys so much. Awesome selection. Good quality. The salesman we had was very patient with not only our indecision and or crazy kids. They even stayed after close to finish the deal.

The entire staff was professional and very helpful. All of our questions were answered with great satisfaction. They went over all of the paperwork thoroughly. They made the buying experience very easy. I like the idea of showing the customer the history report of each vehicle. Its helps in making the right decision on a vehicle. We would recommend DriveTime to others.

I have Steve ** DriveTime in Plymouth Meeting, PA. He was the best. He was fast, efficient, he knew exactly what I was looking for. As soon as what I was looking for came in, everything was processed and pulled off the same day. The entire Plymouth Meeting team was amazing. I got a 2017 Nissan Pathfinder in white.

The 1st car I picked out and bought had problems. On the 4th day of owning it I took it back. The manager (Jackie) and my salesman Shy did everything possible for me. They searched a searched to find the one car I wanted. This dealership went above and beyond for me. Very nice people, made my 1st car buying experience awesome. (Gulf freeway)

He helped me in looking for the right vehicle for me and my boys. Very nice and he had patients working with me on the type of vehicle I wanted. I would recommend my friends and family to DriveTime. Very fun to work with.

This is me and my wife 7th car from DriveTime. Every time we purchase a vehicle no matter what DriveTime dealership we go to, the customer service is always excellent. With God willing we plan to be customers for life, once again thank you DriveTime for excellent customer service.

The DriveTime team made my experience very comfortable, pleasant, and satisfying. They listened to my preferences and helped me find the vehicle that was just right for my needs. The staff was friendly and professional. I would definitely recommend them to my friends and family!

James ** was amazing. I had a great first time buyer experience with Drivetime. Looking to do business with them again. The test drive was comfortable and the process was painless. Lol. But yes those guys will get my recommendation all the time. Shop Drivetime people. Thanks again you guys!!!

Very well served. Good service with fully clearly explanation. Test drive the car was done properly and proper vehicles were shown according to our requirements and which were affordable and fitted our Loan qualifications. Will recommend our family and friends.

My experience with DriveTime was fantastic! I came in wanting a 3rd row Dodge Journey to be exact but my downpayment and credit wasn't where it needed to be... I was getting a little discouraged but then I left with a smile! It took a while but happy ending was worth the wait.

This was by far the best experience I've ever had buying a car! Definitely will go back!!! Andrew was very informative and helpful. Not one time did I feel like I was being held hostage like most car places. I literally was in and out.

The PLANO, TX location made our experience awesome! It truly was the Easiest car buying experience I’ve ever had! We will definitely be back when we need our second vehicle! I seriously recommend DriveTime to anyone especially with less than perfect credit!

My experience was fantastic. Vernon helped me get exactly what I was looking for! Payment and downpayment worked for me and budget. Needed another car for son to finally get a job and out of the basement. Thanks he is on his way!!!!! One Happy Mother!

I am very pleased with my experience that I had. Erica was very professional, courteous, and informative. I would recommend anyone who is looking to purchase a car to allow DriveTime to assist them in the buying process. I am glad that I had this experience with buying a car. It was no pressure and Erica made it very clear that she is not there to put any pressure on me.

My husband and I found a Honda CRV online and send a message from DriveTime's website. Ty text me back that the car was still available. We took the car for and completed paperwork in under an hour. The price is set and was a GREAT DEAL on Cargurus.com. We have bought a lot of cars from other dealers and it was always a long drawn out process. Not so with Drivetime! Ty and his staff were great and the experience was wonderful. We will be back and recommend.

Went to "DriveTime" today to look at a 2017 Jeep Patriot with only 21K miles on it for $14k. Had an appointment at 12:15 today. My salesperson, Aimii, was a fat, ugly, unsmiling battle-ax of a woman. She asked me to bring a piece of mail, a bank statement, and my ID. I did those things. I'm a government worker, so all my paychecks are identical. I'm not an hourly employee and I do not get a "stub." I'm a GS6 Step 2, which is the same for every single employee at my rate in the Cincinnati market.

Nick and Clay were very knowledgeable about the process and their products, and they were fun to work with! I came in late but they didn’t make me feel rushed in the slightest. I’m incredibly happy with my new 2016 Jeep Compass, I never even thought I would be able to afford one but these guys made it happen!

The gentleman that helped my husband I was very nice, efficient and thorough. I left happy to have found a car that fit our family dynamic and mostly happy with the price. The interest rates are super high but I am aware that’s the cost of doing business with bad credit.

Wasn’t really happy that the car didn’t get wash and that it didn’t come with floor mats at all or they didn’t full the car up with gas. Every other dealership does that but Drivetime don’t so I that one thing that bother me about the whole thing. Other than that it was good overall paying experience.

I had know problem with finding a vehicle I could afford and also economical on my pocket. Great customer service??? Ryan was polite and respectful, he didn't try to sell me a car I was not interested in. Thanks Drivetime. I would use this dealer again.

I had a very good experience and the salesperson was very polite to work with. I would go there again and would definitely recommend to a friend. I want to thank you guys for treating me with respect and wasn’t pushy!!

I purchased a vehicle in January of 2019 and went to a Ford Dealership and they noticed a leak of oil, bent tire frame wheels and mix match tires on the car that I purchased so we took it back to the dealer and they order the tires for the front only and told me that fixed the leak. I discovered after the trial days of purchased that the car had gaskets leaks and cost me $445.00 in repairs. I would like to let people know that they do not inspect their cars as they state to the customer. We also inconvenience by having to rent a car to take my daughter to school and wait on the tire and rim for the car so that was a extra expense added to my pocket. I would not recommend anyone to this dealership. I worked for Target in Flowood, MS and my co-workers told me not to shop there because of some their bad experience with them. I should have listened to them.

On Saturday 03/09/19 I went into DriveTime (Charleston, SC) and was greeted by James who was very pleasant to speak with and he made me feel very comfortable. After going inside and giving him some information to find out what amount I was approved for we went to look at a few vehicles. Well, I wasn’t satisfied with any of them but it was one that I kind of like more then the others, so I told James that DriveTime was my first stop so I wanted to look on some other car lots before I make a decision. So James suggested that I put $200.00 on the vehicle to hold it and if I find a car somewhere else then he would reversed my money back to my card, I felt comfortable with doing that so I did.

My sales person was Andrew. He was very nice. He went over every vehicle I chose in detail and we discussed all my options. I believe we came up with my best deal!! I'm very satisfied!! In our family we have 4 DriveTime vehicles, we're all happy with our choices!! Thank you!!

Buying a car from DriveTime was the most informative experience I have ever had buying a car. They were very forthcoming with answers to questions and had the information at hand. I would refer people to them at anytime.

Great and easy experience, great customer service! Everyone was so friendly and helpful. Not having to jump through fires and hoops like a normal dealership. I like the fact of the extra warranty in case something happens and the ease of the use of the warranty program. Will definitely recommend DriveTime to others. Even if you have good credit it's worth it not have to go through the hassle of the dealerships.

I am an 1st time car buyer! I love that I had such an amazing experience. Everything was explained to me with details. I left with no doubts and that is what was important to me. My parents went with me and they are planning to go back for their next car purchase as well.

Outstanding experience Felt very welcomed and taken care of as if the customer care assistant was shopping with me and had my best interest at heart. I got the vehicle I wanted and a great price with Top of the line assistències. My assistant name is Ms. ** and she has the emergit and comfort whether or not your situation is good or not along with having great potential I think of running the branch or dealership or if not a customer care team if not training others. I must admit me and the wife was seriously unexpectedly satisfied with the chance to become DriveTime Customers. Thanks Again **. Top of the Line service. It felt more of an event me and my wife enjoyed. Didn't even feel like the usual boring car shopping experience everywhere emès... Ms ** You Rockkkkkkkk!!! 22211 Eastex Fwy 77339. Please Recognize her for her great work I will be bring my wife back for her vehicle at the end of this month as well. Thanks Drive Time!!!!!

This was my second go around with DriveTime. My first car buying experience was amazing! I went in under the impression that I’d be turned away or hassled just like the multiple dealerships I’d been to before. Everyone was down to earth and very easy going. I was absolutely in love with my first car but unfortunately it was totaled. Upon me going back I was nervous again but between Bridgcrest and DriveTime it was truly another spot on experience! I went to the Glen Burnie location and the sales rep Esther was amazing! She was nice caring and extremely determined to find me exactly what I wanted in the price range I was looking for and she did just that! The sheer atmosphere of this dealership is so calming and easy it’s crazy. And on top of that you're in and out with a car in a matter of just a couple of hours if that! Can’t thank them enough. They are truly the bomb!

Luis ** was absolutely great. He provided friendly customer service and treated us with the utmost respect. You are blessed to have him on your team. He is the epitome of fast & friendly customer care. I was extremely satisfied 100% when I drove away in my vehicle.

I went to upgrade my vehicle. I upgraded my Mazda 6 to a Kia Soul. It was a smooth transaction. Everyone was very helpful and professional and was completed in a timely manner. I am very happy with the results.

From the minute we walked in the office to when we left the service was great. I am sure we will buy another car from DriveTime. I wish there was more choices of trucks in my price range. I went in looking for a truck.

My experience with Drivetime was way below pleasant. My daughter is listed on my bank account for emergency purposes only. I have income that is directly deposited into my account each month. The stuff I had to go through and have faxed to Drivetime was ridiculous. The more paperwork I got, the more they wanted. The military annuity I get isn't even counted because there is no paperwork stating how long I will receive it. Ridiculous. I get it for life. Because that's not actually on paper, they think it'll stop tomorrow.

Anthony was professional and very patient as I am a very picky person. He responded to all of my emails timely. He made my experience of purchasing a car a great experience. I will definitely recommend DriveTime to family and friends.

I went to DriveTime in Raleigh. I accompanied my husband, who was in the market for a car but due to his credit I became a co-signer/purchaser. His appointment was at 9; we didn’t leave until after 2pm and we noticed that the navigation feature on the vehicle did not work. We were instructed to call SilverRock to have the issue fixed within 5 days. I’m still baffled as to why it wasn’t fixed before we were interested in buying the vehicle. I understand that our credit may have not have been up to par but the entire experience could have been better.

I purchased a car from DriveTime a year ago for $20000. I noticed the mileage of all vehicles offered were 77000. Here I am with a car that just had catastrophic engine failure. I still owe $11000 on the car and the repair is $9000. DONT BUY A CAR FROM DRIVETIME. As the chances of it breaking down on you within one years time are tremendous. I'm crushed at the fact that I spent so much money on a car that only lasted 15000 miles.

My salesman (David) was awesome. I have no complaints with him and honestly he should be applauded for dealing with my attitude so gracefully. Round of applause David!! The finance end however seriously offended me. I work for a small locally owned company. After providing them with 2 months of paycheck stubs, them calling my employer to verify employment, they still insisted on me waiting to take possession of my car for almost a week until my next pay day so I could PHYSICALLY show them my actual paycheck!!! Because of David and the amazing deal on my Camry I did not go elsewhere and did as they requested. If it were not for David, DriveTime would of lost my business. So again, Kudos to David! Give that man a raise!

I'm very happy with my new 2011 Kia Sorento. My experience with the Kingwood DriveTime was great. They made the stress of buying a new car much easier. The salesman & the GM were very helpful & attentive to our needs for a SUV. Thank y'all.

Extremely happy with the vehicle and approval. Unhappy with the cleanliness of the interior of the vehicle. Significant stains on driver's seat. Interior and trunk were not vacuumed. In past car buying experiences vehicles were detailed prior to delivery. Was waiting at the dealership for my salesman to finish with previous customer long enough for this to have been accomplished by manager or another associate.

Great customer service from Cliff! He helped me right away when I got to the store. Sierra ** was my salesperson and she did an awesome job that made me satisfied with my purchase. Especially manager Tuy ** made everything happen that made my wife very happy. I will recommend my families and friends to DriveTime! Overall I’m very satisfied. Thank you DriveTime team for make us customer happy and satisfied!

The sale representative who assisted us was kind, accurate, friendly, and straight to the point. I would highly recommend DriveTime to others. Thanks DriveTime for the great experience. The car we bought is a nice car, when I test drove it. The car rides nicely, and a good family car. DriveTime have a nice selection of a varieties of cars.

Took way too long. Salesmen was not very attentive to my concerns or wants and he was very slow. Not knowledgeable at all about inventory. He took no time to see what I was looking for to satisfy me. Finally did get a car but service was not great.

This was by far the least stressful car buying experience I've had. Sherlan in FT Myers helped me a lot and I was able to find the truck I wanted with no haggling. I would say though it would have been nice to have the truck cleaned up and I put $3500 down and I was given my truck with a nearly empty tank.

If you're looking for a car and live in Arizona, make sure you stop by DriveTime in Chandler. Their staff is amazing and answered all my questions about the process. I love my new car and I'll definitely be back when the time comes!

Do not buy a car from here. Purchased the car. On Saturday took to get looked out since the check engine light came on Monday. The automotive shop informed me the car needed about $5,000 worth of work to be in decent shape. Also found out the car should've never passed inspection so their and my assumption is the car was illegally inspected. I had almost 2 pages of items and things needing done to pass inspection even though the inspection was just done in January and then the rest was other things to just be in good shape, also they had 14 other codes that they couldn't get to.

I purchased my car from Pensacola Fl. Brandon ** is awesome. The whole team there is awesome. They were pretty busy and stretched thin. However, they handled each customer w/ respect. I recommend some free snacks sometimes. Brandon explained everything to me from the time I applied to the few phone calls and emails we exchanged to me driving out the lot. He is a very friendly and knowledgeable young man. He treated my daughter and I like friends!! I would vote him for employee of the month, quarter or year hands down.

We are happy to get a car from DriveTime. The people are so friendly with helping you. I would recommend my family and friends to go get a car. I love the place and I will come back to see them. Thank you DriveTime!!!

It was the easiest thing ever. They were so nice and answered everything that we asked of them. I might even go back again to buy my next car. They are super fast as well. For buying a car. They also have a great selection of used cars.

Very pleased with the staff at DriveTime in Riverside. Especially with the salesmen Mr. Anthony **. He was very knowledgeable, very professional in assisting my wife and me in finding the right vehicle. I would highly recommend your company to all my friends and neighbors. Thank you.

I came to purchase a vehicle for my daughter. I called the day prior inquiring about a car and that we would be in the next day. Specifically, a light green Ford Fiesta. After a couple of hours, we decide we will make the purchase. Unbeknownst to me, the interest rate is 24%!!!! I have almost PERFECT CREDIT!!!! No one told me DriveTime does NOT use a buyer's credit to determine the interest rate! Instead, they use some tiered system they made up which determines the interest rate to make more money!! This is highway robbery!

Had a great experience with the sales and management as well and they was very patient and I will buy another car in the future with DriveTime and thank you again and appreciate their help on helping me finding the car I was looking for.

I had a very good experience at Drive Time in Torrence. The staff, especially Briana ** was amazing. Briana was friendly, extremely knowable and helpful. From making the appointment, to finding a car and through the application process. I could not have asked for a better experience.

PAUL was AMAZING. He was very consistent with both my sister and I. This was a different experience for me. He made it very welcoming. They also made it very easy for us for us and explained everything to us.

My experience at DriveTime was great. It was fast and easy. The staff was very helpful and friendly. I loved the option to reserve the car. The fact that I was able to be pre-approved in a matter of seconds and only need was to provide the documents took the experience to a whole other level.

I found a really nice car and I'm happy with my purchase. My only complaint is that the car wasn't washed before I left. I had to stop at the car wash because the windows were so dirty on the car. Most dealerships wash the car before you leave. Most dealerships also fill up the gas tank for you.

I am very please with the vehicle I purchase and the services I received was outstanding. Aisha ** you rock girl. She's an excellent sales person her and her teammates beyond the call of duty to make sure I got the vehicle I wanted. I would recommend you all to friends, families and anyone who needs a vehicle. Ask for Aisha **. She's the best.

Let's start with the not so good. They only had 1 car in our price range, luckily we really liked that car so it was not a big deal. The wait to be seen was a little over an hour and whole process took somewhere close to 5 hours. The good part. The whole process was super easy. There was no haggling, everything was laid out in front you and what you saw is what you got. My credit is not the best, but I definitely got a payment I can manage.

Ms. A. ** at the Redbird location was beyond exceptional. We were in and out within 2 hours max. Driving off and satisfied with our new vehicle. Mr. ** was also very helpful and efficient as well. Thank you all.

It puzzles me how you can pay money down on a car example I paid approx 4000.00 on a car and at the end of the day you are paying more for the car. That puzzles me... where does the 4000.00 go... does it go to Bridgecrest or does the salespeople get the money?

Customer service was slacking but it was understandable since it was tax refund season. Well we got a better car than we thought would! Now got to be careful and make payments correctly!!! It was a friendly environment and they were pretty helpful with getting us to understand the process.

We spent three LONG days visiting car dealerships such as Kia of Greenville, McKinney Dodge, and Toyota of Easley. LITERALLY hours at each place! We had nearly given up and were completely deflated and defeated after being told, “We can definitely help you” time after time! We have some mistakes on our credit, but steady employment and a strong income. Someone told us to try DriveTime so we decided we would give it one last go. They were great! They got us approved in one day and we drive our beautiful new car off the lot less than a day later! Bill ** was so nice and helpful and the entire experience was great!! They were the place that gave us another chance and we are both so grateful!

2012 Ford F150 - Donnie was great helping us with our truck purchase. Will definitely be back shopping here again. Thanks for your time and help. It was a long day but truly a great experience. He explained all our options and helped us with a good choice.

My salesman Devin ** was great! Made things very easy and was extremely helpful. The selection of vehicles was large and all very nice. I am very satisfied with this car that I purchased. I will recommend DriveTime to anyone I know looking for a new car or SUV.

This changes the experience of buying a car. I love this place. I have been to sooooooo many car places & this is hands down the best car dealership with affordable monthly notes!! Fast service & professional friendly salesmen.

I had the pleasure of working with Corey at the dealership. Not only did he greet us when we walked in but he immediately took us to his desk when we told him we wanted to purchase a car, it was only about a 2 hour or so process before I got to drive off the lot.

Bought 2010 chevy Colorado Lt - Truck had 3 different brand tires out of 4. Wiper blades were worn down. Oil hadn't been changed and had rust in it!! Took to the shop to get fixed. The truck should have been 100% when I paid for it.

We were helped by Solomon and he immediately had a positive attitude about everything. We were there like an hour tops. He made us feel welcomed. We got into a Ford Flex that was perfect for my family of five. I even called my kids dad in Atlanta to recommend this place.

Had a smooth experience from start to end. The sales associate I dealt with was helpful and insightful and knew his job well. He made my experience great. I am happy with the vehicle I got so far and am happy with my overall experience.

My experience with Christopher was indeed GREAT! He made everything such a breeze especially after dealing with another representative prior who was making things a little more difficult than they needed to be. Christopher was very relatable with me and made things come to life! Was also very effective with his communication.

You can have your money back. So I went to DriveTime Langhorne PA on Wednesday. I had completed the online application and had some questions. My sales associate Eddie was helpful. I then decided on a vehicle and said I will take it. I got a fair value on my trade and was happy. At the time of delivery I pointed out some issues with the tires and was told I would get a new FULL set of tires. The battery was dying and Edidie and Vince (his manager) said they would take care of it no problem. I said ok.

We dealt with Jason at the West Palm Beach location. He was very professional and attended to all our needs. I would highly recommend Drive Time to my friends and family. Jason works a lot of hours, stays late and totally deserves a raise.

They are very courteous and very patient. They will jump through hoops to put you in a ride you can afford. I've only heard good things about Drive Time and I went there to see for myself. It was a wonderful experience. I recommend Drivetime to everyone who's looking for a nice car for a damn good price and quality. Thanks "Willie" for making my experience a great one.

My visit with DriveTime’s Ronald was great!! He helped me find a car that was perfect for me. He was very patient, informative, and helpful throughout my car buying process. I would recommend going to them for anyone’s car needs.

Got a SUV paid downpayment signed contract then a call to return because the guy who sold the car didn't have manager sign off on reduced downpayment. Now they want more money or take my car back... Really??? I already signed a contract... SMFH.

Great selection of vehicles! They were very helpful and they took their time with me. It was a quick process, even though I was being picky. I will definitely will be telling my friends and family. Love my new car!

After searching for the right vehicle for weeks (on my own) I finally was able to find a truck I liked. I purchased my truck yesterday around 5pm and this morning on my way to work the check engine light comes on! Less than 24 hours later here I am dealing with car issues. I called the dealership and they told me to take the truck to Gearhead Automotive. After waiting an hour the mechanic stated they couldn't begin the work needed on the truck until they received approval from SilverRock. Then I would need to make an appointment to bring it back to complete the work.

My husband bought a 2015 Nissan Sentra for me to be able to get our 2 small kids around and they sold us a car with bad brakes rotors and the tire light came on within 5 mins of us leaving the dealership with the new vehicle. When we called to let them know about the problems we were transferred over to the SilverRock Repairs who told us we weren't covered for tires, brakes or rotors... Unfortunately we are not very happy with our recent experience with DriveTime on Roebuck Parkway in Birmingham Alabama.

Bracy at the Tulsa store is a stand up guy and was very helpful... He went above and making sure I was pleased and comfortable throughout the whole buying experience. When the finance guy left me hanging he was quick to get someone else in his place.

Worst experience EVER! This Company not only sold me a used vehicle that when looked at by my own mechanic, was found to have an additive that looked the color of mustard in the radiator, was added to conceal a leak that was never disclosed! When I returned the car before the 24 hour deadline (clearly outlined in their contract) They promptly brought in the "Management team" and were so unhappy that I requested a FULL refund. They "banned" me from any drive time... ANYWHERE! They are cheating customers and it's hard to believe that they are still in business! I will NEVER recommend that anyone buy from them! Humiliating and horrible experience that will stay with me always!

I enjoy my experience at DriveTime. They helped me to be able to purchase my car and Mr. Chris ** in the south Dade facility was excellent. I have had my own car in years. It feels great. Thank you to everyone who helped me out.

Joanna ** made my visit remarkable. She was very informative and attentive! I recommend DriveTime to everyone. Ask for Joanna **. She’ll make sure you riding out of there in your own vehicle! The timing was well worth it, have patience with your visit.

We needed a second car and we have poor credit, but trying to rebuild it. We came here and the people were amazing. I got my dream car and cried when they told me it was mine. Thank you to everyone at DriveTime on Grape Rd. You are all wonderful. I love my new Ford Edge.

Have a good experience. Michael was very helpful and Kristal as well. Will recommend to my family and friends. He work hard to get me approved and accomplish all my needs. Best dealer I ever visited. Michael thank you for helping me.

Truly 5 stars for Amber and the entire staff over at the Chandler DriveTime. The customer service was absolutely the best I've ever experienced while purchasing a car. I definitely would recommend to others. This is our second purchase with Drive Time and we're very satisfied.

When we came in I was moody. It was late and I was overlooking at cars! Jasmine helped us out and didn’t take offense understood my frustration and was so personable. She was so friendly, took our information and found cars that would fit our needs. After hitting dead end after dead end she pulled from other lots and found us the perfect SUV!! Our service was awesome from start to finish! I’m so glad we accidentally found DriveTime!

The car buying experience can be horrible with the long wait and uncertainty but Julian and Steve made my experience easy and satisfying. I work in the customer service business and I found that everyone I came in contact with at the Columbia location were committed to complete satisfaction for their clients even other sales people were very polite. Thank you DriveTime for a great experience in my car buying experience.

All of the staff at DriveTime was courteous and friendly. We had to wait a bit because all sales members were busy with other customers. They were apologetic, but it wasn’t too long in comparison with other dealership experiences I have had. Jose was very upfront and went over each detail with me. He helped me narrow my selection, as I was unsure what I wanted. He was patient and not pushy. Overall happy with my experience.

This was at the Tallahassee office. My transaction was smooth as butter from the time that I drove off, maybe 2 hours. Carlo greeted me upon arrival, he was who I had been working with via email. I had forwarded to him all the necessary paperwork prior as well as what I wanted to test drive. Prior to going Brion contacted me to make sure that I was coming. After arrival Carlo passed me on to Brion for the test drive. She made sure I was please with the car. I must say that there was no pressure in any way whatsoever. That includes the additional products that they offer. I also dealt with Carlos who handled the tags and registration. I noticed that anyone who walked through the door was greeted with a smile and a, “How may I help you.” Highly recommended.

Everything was thoroughly explained to me i.e. How to use car features and the loan process. The salesmen were friendly and knowledgeable. I was very impressed! Before even going to the store I was able to do a lot online. I was able to look at detailed photos and choose the car that I was interested in. The salesman did not pressure me into anything and I felt at ease. He even walked me through how to set up autopay for my loan. I was all set when I left the store.

I'd like to thank Kenny, Eddie, Tyler, and Quincy for all their hard work and patience getting us into the vehicle my family wanted and needed. They worked for us the entire time to help find a way to get this truck and we're so appreciative for them, thank you very much!

Very nice, friendly people. Will do whatever it takes to get you riding in your new car. Thanks DriveTime. You been amazing. They helped drive off the lot in my new 2017 low Milligan Hyundai Sedan very good car and also show you something similar to Carfax but more accurate than Carfax on the vehicle so you all come on down to DriveTime in Conway SC and see your girl Ayron. She will get you riding today. Thanks Ayron.

Viann as long as you are there I will always be back. We purchased two cars from you and your patience and care with us was A-1 service! Thank you for taking care of my family so well! Stacie you helped make two peoples dream a reality. I really appreciate the attention you gave us! Thank you both. We could not had a better team on our side! You both made us feel so comfortable with the small babies in tow we all were able to make things happen!! So happy I received that call from Stacie that led me to now! Can’t thank you enough!

Im in love with the car and the service was wonderful. We are so happy with everything. Jonathan ** did a great job finding a car for us. Thanks for Everything. I would recommend to everyone. The car is great conditions and we love. Thats the only thing I can say we loved.

This experience at first was not great but after I worked with Christopher ** I was more than satisfied with what I got and how the car buying process was handled. I was able to sit in the car look around it and keep the key with me till I left with the car. This is the best place to buy a car and Chris was wonderful. Would recommend him for anyone looking to buy a car from Drive Time on telegraph in taylor Michigan.

Drive Time is the best and I love this car. I had a nice time and a great experience with drive time. My car is so cool and my payments are reasonable. I will recommend drive time to a friend and a family member to get helped with a car.

My experience at Drivetime was excellent. My sales person laval was so courteous and nice. We got a vehicle at the drivetime on south blvd, charlotte nc and the process was quick and easy. I am very pleased with my experience.

I like everything above DriveTime. They found me what I was looking for. The paperwork was fast. The people were so nice. The test drive was great. I will tell everyone I know how good they are. Thanks.

I went to DriveTime in East Sahara looking to purchase a vehicle, not only did I find a car I loved but I also had such a smooth and easy process! The employee helping me was Elena, SUPER helpful and patient with me! I’m so glad and satisfied with the customer service I got from her, HIGHLY recommend seeing her for your car purchases! Thank you so much, Elena! :)

Joseph was really amazing and made my first car buying experience painless. Thank you so much for all your help! Definitely easy to suggest you guys to all of my friends and family. Keep up the great customer service.

Shoutout to Ty! I went in knowing what type of car I wanted but he pulled out some other options that I fell in love with. He made the buying process so comfortable and kept it real with me my entire time at DriveTime. Unlike other dealerships where they just try to set you up for failure and throw you in any car to close the sale, Ty made sure I did what was best for me and he was patient as I took forever to make my choice. In the past, I’ve had horrible experiences at other dealerships so I was skeptical going into DriveTime but I definitely don’t regret this decision! I’m in love with my new car, thanks Ty!

Susan ** was wonderful to work with. She was very professional and made the whole experience feel very smooth and quick. I felt like I was dealing with a family member. Even though we didn't have an appointment, She made us feel like we did and took care of us right away. Great customer service.

We worked with John, and he was amazing. He didn't make us feel pressured, answered all of our questions, and made the whole experience pleasurable. Within a couple of hours, we were driving away with a great car. Thank you, John!

We had a rough start with Jennifer from Downey and left there unhappy with our experience. We then got in the car on a rainy day and drove to West Covina where Jayson saved the day. He made the process easy, was pleasant to talk to and helped with everything. We are happy with our purchase and thankful for kind people. Thank you, Jayson!

Vincent was my salesman and he was awesome. Wasn’t pushy or try to get me into a vehicle I didn’t want or a payment I couldn’t afford. I would highly recommend him to anyone. I went to the Drivetime in Garland, Tx.

I had a great experience at DriveTime on N Shadeland. Everyone was great especially Bryan **! Thank you for your professionalism and dedication to making sure I had the car I wanted. I would highly recommend DriveTime for purchasing your next car.

My whole experience, from the time I walked in the door until I drove off the lot with my new car, was nothing short of phenomenal! I was dreading the car buying process, especially with my circumstances; however, DriveTime made it so much better. They were very quick and efficient and really worked with me to find the best car for me. The entire DriveTime team was very impressive and I will highly recommend to my family and friends. When I am again in the market for a car, DriveTime will be my first stop.

Had an amazing time there. I felt very welcomed. Good customer service??? Ms. Shannon assist me. She got me what I wanted for a fair price. I am happy I went to you guys. And the trade in I had Ms Shannon got me the best and lowest payment everrr!!! ✌️

My experience and Drivetime was actually pretty good. Decent cars although most of them with very high mileage, Great staff and good customer service. The only problem is if you finance a car through drivetime your interest rate is through the roof! I have been paying on a vehicle for 2 years and owe just as much as I originally financed it for!!! Good luck going to another dealership and trading your vehicle in because you will be way upside down! Oh, and you can't trade your vehicle in a drivetime either... They don't take trades if you will be upside down. And most dealerships won't give you anything for your high mileage vehicle. Once you're suckered into drivetime you are stuck there for an eternity... Paying on a vehicle that will eventually have too many miles on it and too costly to fix. My advice, find a different dealership.

My contact person was Jessica ** on Cassat Ave. She was very pleasant and professional. I really like her time management skills as that kept me from having to be there all day. The cars on that lot are all clean and presented like a new car would be. The manager Derric, was also very pleasant and I enjoyed my experience with the dealership. I am definitely going to recommend anyone looking for a car to see them.

At the age of 57 you can imagine how many cars I have purchased. DriveTime was fast, honest, and by far the easiest car transaction I have ever been a part of. Kurt ** in Tyler, TX. was honest and upfront about the entire procedure. Drove home the same day. Highly recommend.

I went to two or three places and they denied my daughter, who just turned 18 and have a good job because she didn’t have credit. DriveTime did an awesome job and helped her get what she wanted for her birthday.

Well I bought a truck from DriveTime in Winston Salem and it was very easy, but 3 days later my part of my muffler fell off and they would not cover the expense of the repairs and my Warranty department would not cover it either. My that muffler was rusted all the way to the motor. Who checks that. Plus I drove it a hundred miles and the oil needed changed, so I would think before you invest in a car or truck before I buy again from them.

Emeka ** worked with me on my first car purchase, and he was so professional, courteous and knowledgeable. He went extra mile. I love my car and all the help I received while in the process of choosing. I will recommend everyone I can. Thank you.

After what seemed to be a hassle-free transaction on December 24, 2018, we left the car lot with my daughter's new Chevrolet Cruze. Everyone was happy with the deal, including the sales manager. Payments were set up on automatic bank draft and were being on time every two weeks. On January 31, we received a phone call from the sales manager stating that DriveTime corporate could not verify my income and that we must return the vehicle. I am an owner/operator which means that I am self employed. I have a legal business and and plenty of verification as to my employment and income, including 1099 tax forms, check stubs, deposit slips etc. Bear in mind, all of this became an issue over a month after the signing of contracts.

Devin was the young man that assisted us with the purchase of our vehicle. Devin was great! No pressure, he was kind and knowledgeable and ready to help in every way. He made this very easy and pleasant. My wife and myself were comfortable at all times. The entire group of employees at DriveTime spoke with us and it was very comforting to both of us. He have told our children and friends, "If you need a car go to Drive Time."

My sales guy Jerome was very helpful and knowledgeable. Love love my car (2010 Lincoln MKT)! I had peace of mind buying from DriveTime with all the warranty I got. I didn’t think I would even get approved and I did. I would highly recommend DriveTime and Jerome. Thank you!

I have to say buying a car from your company has been my worst experience ever. I have had nothing but problems with my car and I only had it for 33 days when I started experiencing problems. I am going to make sure I let everyone I know not to buy a car from you. It's sad that you would sell a car with so many problems. I have a Kia Forte and it's only got 72 thousand miles on it. It is a 2012 and should not be having issues. It needs a crank sensor, a battery, and it may need a fuel pump.

Be prepared for a wait if they are busy, they'll get to you as soon as they can. My sales guy Marcus was great ! very serious and straight to the point, he walked me through everything and got me into the car that I wanted! Highly recommend this place!

My wife and I have been looking for a car so we schedule a appointment and from the very beginning the salesman was very helpful. It took longer than expected but in the end I was just very pleased with the results and all the people who were there was nice. I will recommend them to my friend in fact I did. Thank you DT.

It took a little longer than expected, but everyone was nice and very helpful! Neil was our sales person and he made everything very easy to understand! Now, I have a 2016 Ford Fusion and I’m very happy with my purchase.

Great job. Loved the service and helping out. With the new car. Justin was great in listening to the need and want and what we càn spend, and what we were looking for in a car and what it should drive. Also knew a lot about the cars he was selling.

Rita helped me with my vehicle purchase and she was beyond amazing. She made the process quick and easy. She was extremely informative and friendly. I would recommend DriveTime to all my friends and family, especially if they have an opportunity to work with her.

My salesperson Mr ** was very pleasant and well organized. He took his time explaining every step and detailed about the vehicle we were purchasing. I would recommend my friends to DriveTime. I really enjoyed my Volkswagen Passat limited edition 2015.