DriveTime Reviews

Buying a car now; just not what I wanted to do. But, there was stressed. Shopping than buying from Drive Time was stress free for me. I found what I was looking for and I didn't feel pressured. Thank you to the Downey team.

Guys were great and helpful. Most salesman are pushy and calls a lot not allowing a customer time to shop around. The guys at DriveTime were very patient and that's why I went back. Wynnton ** and Sam showed great customer service.

Anthony ** was super helpful, kind, and patient while assisting me purchase my new Fiat500x Trekking. I traveled an hour and a half to the Ocala, FL for this vehicle given it was on the market for a price I couldn't pass on with VERY LOW mileage. I had been searching for almost a month now, and I am more than happy I waited to find the right vehicle. Anthony was very knowledgeable and was able to answer all of my questions pertaining to warranty, paying off the loan, interest rates, and even how to make payments towards the principal bal.

I enjoyed my time at Drivetime. It was shorter and easier than expected. However I did get kind of frustrated since they don't allow customers in the store and it was hot outside. Also my payments are kinda high so that kind of downgraded my experience.

The young man who helped me was great. I would suggest washing the cars and filling the tanks when customer picks up to take home. Also they should have a greater inventory for customers with a low down payment considering the economy and the pandemic.

I am a repeat client. This is my 4th vehicle and I can always count on Drivetime when other auto places deny me. I tried several places before going to Drivetime. I knew you guys would approve me regardless of my credit and you offered me great upgrades due to being a repeat customer. The transaction was very fast and I am happy. The only thing is there was no owners manual for my 2014 Ford Escape SE in the car.

I was very well pleased once I got into the place. My salesman was very clean, upfront and a gentleman. Answered all my questions. They were very professional, courteous and very well trained. I had very good experience.

Very satisfied with the Williamstown N.J. office and very dissatisfied with the Langhorne PA office. The cars could be taken care of better and detailed before being sold to customers. In addition the cars could be looked at by a mechanic before going on the lot to be sure there are no problems.

George was our salesperson on Shadeland Ave. And I have to say he could not have been any more helpful, knowledgeable and overall informative! I would recommend him to ANYBODY who’s looking for a new vehicle. HE WAS TRULY A GREAT SALESMAN, very friendly and extremely welcoming!! THANKS GEORGE. YOU'RE THE BEST!!!

This was the easiest car purchase we have ever made. The downpayment was reasonable and the monthly payments are far lower than we expected. We have been telling everyone to go to Drive Time. Daniel at the Raeford Rd location was our Sales Rep and he did an amazing job.

Cicero ** was an excellent salesman. I was in the dealership and drove away with my car in only two and a half hours. The selection of the vehicle was easy with the down payments posted with each vehicle. I was totally surprised and elated how easy Drive Time helped me purchase my 2016 Nissan Altima.

Had an excellent experience at the Montclair Dealership. Crisjon was a wonderful sales advisor. Went in to look at a particular vehicle, but was not to my liking. We looked at a few others and found the one that was perfect for me.

I went to the dealership for an unplanned car purchase and the staff could not have more helpful. They were friendly, helpful and found a car that was right for me. You get a lot for your money here. I would definitely recommend them.

I am very disappointed in the service received at the Owings Mill location. The staff was friendly but they wasted my time & money. I sat from 230-730 just to process my paperwork just to leave the location and in 5 mins my engine overheats & I’m now w/o a vehicle it’s such a inconvenience for me. I was really hoping to enjoy my first car but the same problem happened twice. I will be returning the vehicle and requesting either a a new One in a healthy conditions or just give me my refund back bc you all are leaving a bad 1st impression of the vehicles/service and most importantly as a first time buyer I was excited but that excitement turned into a anger and disappointment.

Daniel ** was a great customer service rep, I appreciated the extra mile he was willing to take! It was such an awesome experience. I would definitely recommend to everyone! If you’re looking for a car go see him, you won’t regret it! Thanks again Daniel!

Cam, was professional and nice. She did most of the work the day before I came. Even though my credit is low, the price for the overall vehicle was high, but I'm glad I'm in a newer vehicle for my children and self.

So it looks to me like the lawyers and the financial people in Arizona came up with a scheme of bait and switch with the APR the pre set payments which I pointed out to the paper pusher because they're not car dealers. When questioned about the scheme they could not defend it. Just said, "Well yeah..." I did not like it and will not recommend anybody go over there. I think I got a deal that's less painful while there witness and talk to man bringing car back because he said daughter had been ripped off paying $30,000 for a 2012.

Brittany ** is Awesome!!!! She was very professional, knowledgeable and courteous - she explained everything in detail - allowed time for us to consider options and so forth-very patient young lady - I would certainly recommend services to anyone in need of a vehicle, to go to you guys.

This Team is AMAZING!!! Ben, Don, Sue & Brian are sooo amazing. They made my purchasing experience so easy and great and I will continue to recommend more people to Drive Time!!! Thank you guys for all your hard work.

Jose had great customer service. He was very thorough about the whole process. However, the bank app was extremely invasive and violating. It was the worse part about the whole process. Tyler ensured that I paid more than the price that was quoted on the website as salesmen do. Outside of that, it was a good experience and I'd recommend others.

We went to DriveTime in Fort Worth to purchase my son's first car. Rhett and Laura were both great. We were able to get my son into his first car with a reasonable down payment. Rhett was great and patient with us, he made sure we had all the numbers before we came in. He also emailed pictures of the cars within our budget. Laura made the paperwork process quick and simple. I am truly grateful for their help in making my son's first car buying experience a great one.

I purchased a new vehicle yesterday not even 24 hours ago, and Turing left onto a street my radio starts going out while driving with air on. I suddenly smelled smoke and seen the inside of my car smoky. I let down my windows and pulled over, my screen displaying my radios stations and time was blank. My air cut off on its own and my radio stopped working. I was scared to drive home. I will be calling in the morning to return my car hoping to find a solution, this is unacceptable. I literally didn't have it for a full 24hrs yet.

Drivetime and Jose have been awesome. I will definitely be going back! Jose was kind, helpful, and explained the whole process. He was a patient salesman and he was not pushy at all! I will recommend family and friends to go there.

Emmanuel was fantastic! Super helpful, very polite, upfront and honest, and as quick as possible. Wonderful experience! I even had my three kids with me and he was engaging with them, answering their questions, and even let my oldest help put the tag on.

I came in for a trade in and to buy a BMW X1 at the Round Rock dealership and Mr. ** was very helpful and very professional! Definitely has executive potential! Definitely a star in the making! He was very kind and and very patient and very thorough!

Greg helped me so much by finding the perfect car. He made it so seamless and I was able to go in and out within 1 hour. We made sure everything was covered. Especially with covid this was a great experience. Glendale location.

2018 Jeep Compass Purchase. My Buying Experience was OUTSTANDING!! My consultant - David ** - was about as engaging, personable and knowledgeable as could be; He walked me thru the process, explaining how everything worked. Once he had my financial information he laid it all out; Not threatening, absolute NO HIGH PRESSURE At All. Best Car Buying experience EVER!! Thank you so much DRIVETIME. Regards Larry **.

Our salesman was ** and he was excellent. All of his service that he gave us he was courteous and helpful. We enjoyed working with him. He went over every detail that we needed to know to purchase our vehicle. It was painless and we were very happy with his service. You are very lucky to have ** as a salesperson. We got our car at 6431 North Tryon Street in Charlotte. Thank you.

I just purchased a 2018 Buick Encore on 7/21/2020 at DriveTime in Lewisville, when test driving it, the engine light wasn't on. The paperwork stated everything was good with the vehicle. On my way to work the next day 7/22/2020 the check engine light popped on. I work overnight so that's why I am finding out so late. The car was parked after getting it from the lot. I just need this to be fixed!

Cody P. at the Glendale location was awesome! Five stars!!! He made the process so easy. He was super knowledgeable and courteous. He was also super organized and efficient. Even though we came in later in the day he had us in and out with our new car in no time.

I had been car shopping all week with multiple other places with no luck whatsoever and rude service due to my credit. I needed a new car ASAP for work and Terrance helped me find not only what I needed but also something I would enjoy. He literally took the extra time to look at all of the options I had and provided them to me. I am so happy with my new car and thankful for his help and the experience of his kind service. I will always recommend Drivetime.

Fair to say that I was shopping around for cars, but after I spoke to car sales agent, Gregory, I was very impressed. He was very informative, smart, organized & showed me a car that was just what I wanted. I hope that now I have purchased this car that this high quality of CS continues at Drivetime.

I found a car that I liked online at the Torrance dealership and tried to purchase it at the Montclair dealership but due to Covid-19 I wasn't able to. I called the Torrance location and spoke to Charles about the car, he was extremely helpful and we were able to do everything by phone so when I came to the dealership it was an easy process.

What a horrible experience. I picked out a specific car and thought they were holding it for 2 days. Went to buy it and they had sold it 2 days ago. Then they are going to call me the day after?? And when I sent them a text, Quiten said, "Oh sorry for the inconvenience??" Really!!! What kind of customer service is that?? Horrible employees.

I honestly didn't expect to leave with a car but sales representative Tania ** helped ease my worries and was excellent in helping me in picking out a car that was within my affordability. She is awesome. Everyone there was very nice and I appreciate the kindness they showed me.

Matt was very professional and friendly and made our car buying experience smooth and comfortable. We are pleased with the vehicle that we purchased so far and it was the car that we had our sights set on so I'm happy we got the car that we wanted and I will definitely recommend a friend if I have one looking to purchase a vehicle.

I love the car we picked so far. If anything changes, I’ll review that as well. Aside from that! Andrew was a great guy! I thought the other reviews were just boasting, just because. I was wrong. He’s really a great person. Lets you know what’s what and why. Hey Andrew, I appreciate you taking your time with me.... Thank you..

Due to new restrictions of COVID-19, it took a lot longer for me to be seen. My appointment was at 1:30, but I wasn't seen until about 4. But, Marcus and Ryan were the only 2 working and both made sales; which causes lots of paperwork. They made sure to keep communicating with me while I waited. They made me feel comfortable. I was eventually helped by Ryan (at which time he should have been clocking out). He never rushed me through the process. He made sure that I understood everything. I appreciate his effort and I'm truly happy with my purchase at this time. I'd like to thank both guys for their excellent customer service.

Very happy with my experience with the overall help that was given by the staff at DriveTime. I was made to feel very important and that my feelings mattered. One disappointing point, I didn’t get any floor mats for my vehicle. This experience was So much better than my first experience with DriveTime back in 2010 or 2011. They were Outstanding and I am definitely recommending them to my family and friends!!

Although I was skeptical I went along with my husband’s plan to go here and apply for a new car. From the moment we walked in everyone was extremely nice and helpful throughout the entire process. It was quite easy to find the car for me and this was the quickest trip I’ve had to a car lot EVER. There wasn’t hours of paperwork to do and they even got me signed up with full coverage insurance with Geico before pulling off the lot. I wish every customer service experience in my life felt this good and this easy.

Customer service was very professional and really appreciate the hospitality I received from her - very warm and pleasant. Also the social distance was very professional and I appreciated that. Thank you for serving me and caring for my needs. Looking for to enjoying my lovely Vehicle.

Zach was really helpful! Worked really well with us and made sure we got a good deal and really cared about our needs were and made sure we did not leave until we were satisfied. Would recommend going here again in the future.

Jessica was fantastic and it was quite possibly the easiest transaction I've ever been through. What absolutely recommend DriveTime and specifically Jessica for future business. Transaction was smooth and simple. Financing was a piece of cake as well and income verification was just as easy.

Oscar made my car buying experience stress free and smooth. The manager Tasha was very helpful as well. I went in with no hope of financing a vehicle with the state of my credit and I now have a safe and reliable vehicle thanks to Drive Time.

I was able to complete the majority of the process over the phone with Matthew **. Matthew took me through the process and got me into a vehicle that I could qualify for. I do think that the website is somewhat misleading. The down payment estimator has no basis in reality. I recommend a policy of honesty. That was my first contact with Drivetime and there were no vehicles on the lot that existed within a thousand dollars of the down payment quoted on the website. So my first experience with your company (via the website) was distasteful. It got better. Also the warning that was given informing me that I am responsible for my comments is is redundant and insulting. It leads me to believe that some people are so unhappy with you that they leave reviews which you consider actionable.

It was a little frustrating trying to get to see the vehicle and discuss a purchase due to a Covid issue in the office, but the corporate response was absolutely on the mark. We drove one vehicle for a few days and when we were able to get to it, the service from Drivetime was excellent. I would highly recommend anyone seeking a vehicle to come here.

Ashlie ** was amazing, patient and very helpful and friendly. I will definitely recommend Drive Time to my friends and family. If I someone ever ask me where I got my car I will proudly tell them DriveTime. Thank you so much.

I went to the Drive Time dealership not expecting anything and I've had some bad experiences with dealerships before but Drive time has given me hope that there are still good people out here. Thank you Drive time!!! I would recommend this dealership to anyone needing a car.

Everything was a great experience. Agent was very helpful and knowledgeable of car details. Test drive went smooth. Entire car buying process was easy and informative. I really like the car I purchased, it’s driving and functioning with no problems. Would definitely recommend to others.

Great service. Friendly staff. Excellent options in vehicles. John was super helpful and didn’t mind me taking my time picking out the right car. They were super informative. And show you a lot of information on the vehicle. The process was quick and easy. I didn’t feel pressured or annoyed like most car buying trips.

I checked into car dealership yesterday to test drive a car. Maurice on Bell Road had the car ready, he was professional, courteous, friendly and provided excellent customer service. This is my 3rd car I have bought with DriveTime and I do recommend you to my friends and family. Thank you!

3rd car bought from DriveTime in Bradenton, FL. John was my salesman for all three cars. He is fabulous and the only person I trust when it comes to car buying. He’s honest, he cares and he treats me like family. I have been happy with all of my cars I purchased from DriveTime. Car buying is easy. No gimmicks. I’ve had nothing but a positive experience.

I had an amazing experience with DriveTime off of Southwest Fwy in Houston, Tx. I had the pleasure of working directly with Oscar ** whom made my first time buying experience exceptionally smooth. I enjoyed the environment most of all because everyone I encountered had great energy and wished me the best of luck. It meant a lot to know that they genuinely cared about my experience and it showed. I highly recommend purchasing any vehicle from THIS SPECIFIC LOCATION, make sure to speak with the manager Staci, she kept in touch and didn't pressure me at any point during the process. The best adulting decision, hands down.

First I’d like to say this is my second car purchased from DriveTime. The customer service is excellent. The buying process was so simple, quick and straightforward. Our salesman Trevor was awesome! We love our new car and the first car we purchased is still as great as it was the first day we brought it home. Great experience and I would recommend DriveTime to anyone looking for a car!

The sales rep I was working with Amber ** did not explain anything, was singing most of the time and the communication was terrible. After I go the car the battery dies the first day!! I had to buy a new battery. Are these cars checked before giving them to customers? Car was dirty, had to take it to be cleaned, and gas tank was near empty. I thought another sales rep said they give you the car at 1/2 tank...Again no communication or lack of communication. I would not recommend Drivetime to anyone. It's a good concept but maybe I went to the wrong location.

They sold me a $16,000 lemon that’s worth $4000. They have not baby any help at all since. I had to drop $400 in the first 30 days. Now a year later I have replaced 2 mass air flow sensors, one catalytic converter and will have to replace the second one and Saturday the transmission went out a second time in less than 3 months. I am now getting evicted because it was either fix it and pay my car payment or pay my rent. My finance company told me again to contact DriveTime. I did. Still they were not helpful and even sounded irritated just to deal with me. I have spent the last year struggling because drivetime sold me a overpriced lemon and disappeared.

I want to thank my salesman Luis **, he made this purchase very easy and explained everything I needed clarity on. The way they make sure you understand what kind of purchase you are making is impeccable. Thanks DriveTime.

George the salesperson was really awesome, answered all my questions and took care of me in a timely professional manner. Very pleased with my experience. I’d recommend all my friends and family to Drive Time and the quality of cars are really nice.

At first I had doubts about getting a car but the staff at Drivetime were friendly and helpful. The next vehicle that I purchase is going to be from you guys. Thanks for all your help on Memorial Dr. You helped me with my current situation and I can finally say goodbye to Marta.

Drivetime - 2351 E Hwy 501 Conway, SC 29526. ** at this location was informative and very helpful throughout my experience with buying a vehicle. He left no questions unanswered. Very satisfied with how he conducted himself and represented Drivetime. The manager there was also very helpful and informative.

Our first experience with DriveTime, we purchased a 07 Camry. It was totaled recently in an accident (it was parked). We were so frustrated by the usual car run around - decided to go back to DriveTime. The experience was even better than the first! DriveTime made us feel like they valued our business and our time. The Savannah experience was a bit course, but the N. Tryon on guys were their usual selves! Friendly and ready to help. Thanks, N. Tryon and thank you, Sudan **!

The car should have been cleaned GOOD. It is questionable if the car was even cleaned for COVID-19. After purchasing the car the next three days me and my fiancee were very sick. The interior and seats were nasty and were cleanable. After we got the car. We had a friend clean the interior and seats. NOW, it looks like a NEW CAR.

The customer service that Evan had was amazing. I recommended one of my friends to DriveTime. I am very happy with the car that I got and very grateful with the price. Thank you guys so much. I will continue to recommend people.

I was in love with the vehicle at first but it broke down 30 days after my purchase and the warranty that I purchased is not worth it. It’s hard to get in touch. I was literally sold a Dream. It seemed like a decent place to purchase a vehicle.

I was very pleased at how painless it was to purchase a vehicle from Drive Time. The associates were helpful and kind. I will recommend Drive Time to anyone looking for a vehicle. We actually got a better deal with Drive Time.

I really appreciate Daniel ** and the Sales Manager that worked on my account. They really worked hard in finding a solution to my challenging situation. I was able to drive off the lot with a 2017 Hyundai Accent Hatchback for a affordable down payment and car payment. I really want to thank those guys because they could’ve gave up on my account and told me that they could not help me but they did not. They truly approached my situation with genuine concern!!!! Great Customer Service!!

2012 Black Chevy Traverse I bought from Brittany at DriveTime in Mobile Alabama. She is wonderful. She is very friendly. The building is very clean and in a good location. They work with you on what you have for a down payment and get in you what you can get with your down payment. DriveTime is awesome.

The waiting period while inside the dealership could've been more organized, and be more specific about the pricing of the chosen vehicles, but in the end, it turned out better for the price of the vehicle we've purchased, and the car my daughter & I purchased was a great choice. It drives great, good on gas and works great, picks up speed!

Looking at cars can be nerve-wracking, trying to figure out if I have the credit score I need to get the car I want. I work hard and have steadily raised my income over the past 10 years, but I have had personal issues with a non-working spouse that eventually ended up with a divorce and financial issues. DriveTime made it easy to pick out the car I was interested in online, they let me test drive it without making me feel like I might not be worthy, and they offered reasonable purchasing terms clearly and plainly - no negotiations or wondering if someone else could have worked out a better deal. I got the down payment together, verified my income and drove away in the car I wanted relatively quickly and easily.

I went in yesterday and within an hour I was driving out with a new car! They were absolutely amazing and quick! I have zero complaints about my service or my car! They also already called to check on me and my car today!

Brandon ** and the rest of the staff were super friendly and helpful in assisting me to find the right vehicle. The price was my issue, but, in the end I came away with a nice car and a good amount of warranty. I got 38.4 miles per gallon on my way home that day as well overall, very happy with my service and will probably do business with them when in need of another vehicle.

Ernie helped my husband and I big time. He was very patient and knowledgeable and helped us to get our dream car at a price we could afford. We love our Nissan! We couldn’t have this wonderful moment without you. Thank you very much! If you are looking for a car I recommend going to DriveTime of Williamstown, NJ. Everyone working there was friendly. It was a good experience.

Everyone was courteous and performed their job as a professional. Everyone spoke clearly explain everything in a proper manner showed good customer service When there was a waiting. They checked on the customer. Because of the Cove advisors they kept their 6ft distance had sanitizer available all the customer sing pleased and do not have to wait long the place was clean the seating was distant because of the virus and all was well.

Daniel was the sales agent that assisted us in the purchase of our car. He was very pleasant and professional. The process was fast and easy. We are very pleased with our business with Daniel, our experience, and our new car.

Car I purchase had to be return due to when I left about 20 minutes down the road engine light came on. So I had to return car and get a complete another car and didn’t get my discount for being a return customer like I was advise.

Dylan was amazing. He made the process quick and easy. Not to mention the conversation was great, really relatable. He recommend the exact car I was coming for and what a coincidence that he had the same same. Truly amazing.

On June 12 I came to DriveTime in San Antonio from Lafayette Louisiana to get a car. I had a horrible experience. First the air in the car didn’t work. They couldn’t find out why. My husband had told them what was wrong with the car because he works on cars for a living. And they tell him that he couldn’t plug his scan tool up to check the car out. But they wanted us to pay $15000 for a car that he couldn’t check out. They have some places that let you take the car to a person to look at it before you make a purchase and I would be damn if I would lose out on $15000. That’s a lot of money. And it was my husband birthday gift so I was very disappointed and wouldn’t advise nobody to get a car from them unless you want a lemon. I rate them a negative 0.

I purchased a 2018 Hyundai Elantra from the DriveTime location on Sahara. My salesman was awesome. Super patient, helpful, friendly and knowledgeable. The car I purchased is exactly what I was looking for and the payments are perfect for my budget. I highly recommend purchasing a vehicle from Drivetime. It was fast and fair with a great salesman helping me out through the entire process. Thanks for a great experience. I will be back.

Cars are over priced for the most part. Damage to cars that aren't in the description and dirty cars. High interest rates but fair approvals. I would recommend if you have bad credit only. I got a nice car but gotta fix damages that weren't listed in the description of car.

I searched for weeks and struggled with the whole process of trying to buy a new car. Drive Time made the experience painless and quick. I highly recommend them to anyone looking. Especially if your credit is a bit bumpy. So in love with my new car!

Sean and Andrew were nice and not pushy. I told Sean how much I had to put down and when I was approved he came out with several keys to cars and SUVs and told me which ones they went to and I chose the Jeep Patriot. I definitely recommend DriveTime in Beechmont. Thank you Sean and Andrew for a great experience. Keep up the good work.

Well I just be brief with my statement, it started off a little crazy because I didn't have my identification or my card, but I did go retrieve it, came back. The rest was nothing but great Vibe, salesman Joseph ** gave me the best deal in option on the choice I made. He was very friendly, knowledgeable, great customer service. I will recommend anybody else to come to him or DriveTime itself.

Love DriveTime. Will do it again if I had to and will refer people indeed. Staff very helpful and patient to every client. Was satisfied with purchase and very much time for visits again. Will not be disappointed with my decision to buy car of any kind with DriveTime. Love you guys and I’m very grateful for them indeed.

Very easy to get a car. No pressure whatsoever. Let you go at your own pace and make your own choices. Great sales people! Great selection of cars to choose from. Very clean office space. Everyone inside following CDC recommendations.

When I filled out an approval application online they told me zero dollar downpayment but when I got there I had to come up with a downpayment. The car I bought ended up being a $300 downpayment. The car I wanted originally was only $1000 more and you wanted a $5000 downpayment. That is ridiculous. When you’re preapproved for a certain downpayment you should honor that downpayment. It also took three hours to get out of the dealership. You need to speed up the process. People don’t have all the Time in the world. They have lives.

I purchased a truck and was unhappy with it. I had it for a couple of days. I drove it maybe a thousand miles and then I called Jason in Jacksonville where I bought it. I explained to him how I felt and he found another truck with an extremely limited inventory that I was interested in. I went to East Orlando from St Petersburg and looked at the truck. It got underneath it and it was an absolutely great shape for a 2013. It's a fancy or truck that I needed for a work truck but it was about seven or eight thousand dollars less than all the other dealers that I have been to. I am now driving it and I'm loving it. This is my second purchase from DriveTime and I try to recommend everybody I know or that asks me to go to DriveTime. The bigger the down payment lower the interest rate. My first truck I got zero down. Thank you drive time.

Great experience at Gladstone! Jessica, Yacento, and Connor were friendly, respectful, kind, and FAST!!! In total we spent less than 3 hours from the first minute we walked in the door thru driving off in our new car. We will definitely be back in the future!

I purchased a vehicle from Drive Time. It was the best experience ever. No hassle. I knew before I walked in the door what car I wanted, the price, down payment and financing approval all done online. The service was friendly and quick. Thank You!!!

I had an easy purchase, just didn't like that I was told extended warranty was optional and it wasn't. Also the website gave me a down payment and when I came in the amount was more. I felt that was deceiving.

Very friendly salesperson, and decent prices. Everyone who I talked to was very friendly, just wish the payments were monthly instead of by weekly. But it is what it is. The car is very nice and runs great. Maybe looking to get another one for my wife.

I've been shopping for a car for a couple of weeks. Everywhere I went, I got the run-around. The process here was so easy and stress-free. I was pre-approved in minutes. All I really had to do is come in and figure out which car I wanted and sign the paperwork. All of the other car lots could benefit from following suit. Thank you guys!

Car buying was good, but the car I have purchased is a nightmare. Bought the vehicle in 2019. I purchased a 2015 Mitsubishi Outlander and here’s the of problems: they couldn’t connect my Bluetooth so I cannot use my phone. Transmission had to be replaced and NOW the A/C is messed up. I thought I was buying a reliable vehicle. I am a single mom and have to worry about my travels. Very unhappy with the vehicle.

The service and purchase was so easy and helpful. They didn't let me take the car I chose home right away. They inspected it and made me wait till it was a pretty much perfect car. I like that. Thanks.

The car salesman was great. He went out of his way to help us and he demonstrated excellent customer service. I think his name was John. I'm not sure. I can't recall at the moment. I would definitely purchase another vehicle from DriveTime in the future.

I just started to build my credit so i knew it needed work. 3 other car dealerships turned me down & a friend recommended Drivetime. From start to finish it was a great experience. EXCELLENT service. I would recommend drivetime to anyone. They are simply awesome.

I was approved and wanted a car from the Las Vegas Sahara dealership. Drove 4 hours and was told they cannot sell to me. I drove another 3 1/2 hours to riverside where I got a car. Not friendly people.

I was treated with the upmost respect, and I had great service in a decent time frame. I arrived at the Greensboro location at Drive Time. I was happy with my service and grateful for my salesman Josh. Josh is a great salesman and his team was also great, and I was thankful.

It was fast and easy. Asked for a repair and it was taken care of in a timely manner. I liked the facts of not having to spend hours in a dealership. Also great customer service. Smooth transaction.

From entering the door to leaving I was smiling! My experience at drive time was amazing. Erika went above and beyond to explain everything and ensure I had peace of mind especially when I left out the door. It felt as if I made the right choice! Definitely will recommend drive time to everyone I meet that will need a vehicle!

This is the second time I've been to Drive Time. Once with a family member and recently to purchase my own vehicle. I have also referred 2 other people who have left very happy. The staff is very professional, they don't have you there all day and always recommend good options that might work for you. I would recommend more people.

Toyota Corolla. Very helpful staff. Everything was nice and straight to the point. Had a good bit of cars on the lot that were nice. The prices were good considering all that comes with the car. The place itself was clean and put together.

They helped me get in and out pretty quickly. They even helped me entertain my son while doing the paperwork. My best experience buying a car!! They made sure that the car I was interested in had everything I was looking for. Thank you!!

My experience with DriveTime during the CoVid-19 Pandemic was excellent! Social distancing was maintained. Paperwork was well explained and quickly executed. Jamie, the sales representative, took time to explain and clarify any questions that I had. I would highly recommend DriveTime on McKnight Road in Pittsburgh, PA to a friend in family member. Thank you. :)

At this time I like to say thank you. I had a very good visit at Drive Time. Got the vehicle I wanted Nissan Pathfinder. The DriveTime personnel that assisted me was awesome. Salesperson the brother spoke very clearly, very plainly, super polite. If he still works there I'll keep doing business Johnny. Get my daughter to come there now. I thank y'all 100%. Keep on working with your customers and we'll keep coming in. God bless you all. God keep you. Again thank you.

Yaz was excellent with explaining in details of all of the paperwork and very patient with me and my fiance with providing the information he needed to submit to complete the process. The car is fantastic we are very pleased with the car.

Very easy and pleasant buying experience.. I am working on rebuilding my credit.. Thank you for providing financing and a great vehicle. Very friendly and helpful staff. Would buy from you again, and would recommend to others.. Again thank you.. Love my new Ram 1500 pickup truck.

This place help me out so much I recommended everyone I know to give them a try. I love my new car. The staff was very friendly to me and I didn’t stay in the dealership all day like most places just to be told "You need a cosigner" or "We can’t help you."

My car was purchased on Friday May 15th. I drove it 50 miles and it wouldn’t run after that. I called the manager and told him I needed to work all weekend and couldn’t have a car that wouldn’t run. He told me to get a jump and get there by 6pm before they close and he could order me a new battery. I told him I’d rather get the Focus and asked if someone could tow the car and help me into another car. My company CEO was going to be in town this week. They closed and I went all weekend with no car. We had a rain storm and my trunk was flooded so I really just want to return. The car. I should have went with my gut when manager said my rim wasn’t fixeable because its cosmetic pic attached.

Thank you Yaz. You are a fantastic, very patient, great customer service. Thank you DriveTime stay safe. Please give Yaz a raise you have a great worker in Lombard, Illinois???. I like how you did the six feet distance, thank you for that. My most favorite is the online application. How quick it works, and you don't sit long for someone to approve your application. And I like how the salesmans wipe down everything after a customer leaves, just being safe. I enjoyed myself and another thing I like is how drivetime give you options as a customer to choose your vehicle, not what they want you to drive so thank you drivetime.

I purchased a 2013 Ford Escape that had 92,000 miles on it. When I purchased the vehicle I was really concerned about the high mileage, but was reassured by the sales person that the car was in tip top shape & shouldn't be in need of repairs anytime soon. I was even told that the tires & brakes on it were brand new. So, I had $1000 down & financed 17,000 because I have crap credit & ended up with over $5,000 in interest. 2 months after having the car I started hearing the brakes scrub. I took the car to my local mechanic at Tuffy. The brakes & rotors needed to be changed. I paid $450 for new brakes & rotors.

Reserve vehicle online, make appointment, test drive, get approved, e-contract, they complete the warranty and services, then you drive your new vehicle home. Devin got me set up and on the road with everything I need. They even set up my Sirius radio for me.

I enjoyed and appreciate my experience there at DriveTime. The process was quick and everyone was helpful. Walisha, my sales rep, answered any questions I had and made sure I understood her answer for the questions I had. She even helped me find insurance that was affordable for me! Thanks, DriveTime!

Was excellent! I was greeted and the customer service was great and very friendly. They assisted me even though I didn't have an appointment. Service was quick and I wasn't questioned about my past credit. I wasn't turned down but they guaranteed me that I was going to get a car! I'm so thankful and would recommend friends and family to purchase a vehicle from DriveTime.

Fast and easy purchase. I have previously been to Drive Time with a friend of mines when he was looking for a car. The customer service and help they provided him was amazingly outstanding. They even answer all my questions I had at the time even though I wasn't their customer at the time. Months later I came back to purchase myself a car and received the

I had a Great experience yesterday 5/13 while purchasing a new vehicle. All representatives at this location were pleasant and professional. Adlil was my rep and he did an Awesome job! I will definitely refer my friends to Drive Time.

We bought a car on Monday May 11th. Ryan at the Shadeland Ave location took very good care of us. He completed the paperwork quickly and efficiently. This is our 4th car from Drivetime. All of the staff at this location are the best. Kudos to all of you.

I bought a four cylinder vehicle. Feels like a bad transmission. No have had the vehicle less than a month. I would like a replacement vehicle, if that is at all possible. Please advise. Thanks for your help in this matter.

Let me say that John & the other salesman were very helpful. John stayed in contact with me & found me a car. I've had a car with Drivetime before & it was a great car & I hope this one will be also. I've only had it a day so we will see. I cant log in or set up my account with Bridgecrest or Goldstar. I was afraid I was going to run out of gas before I got to a station. The buying process was good but some details missing.

It was definitely worth the wait.... It took a long time but I was satisfied at the end of the day. Didn’t to be picky of choice just wanted to ride maybe I could get something else later in the future from them with a better down payment.

They were great. Got me in a new car & on my way after being denied at a couple of other places. I would recommend DriveTime all the time! Thanks, Adib! I didn’t need a co-signer or a ridiculous amount of money for a down payment. I was finally able to drive away in a nearly new car for the first time in my life. My mother would be so proud of me today!

Everyone was so friendly and treated me so good. James made sure I understood everything and happy with my purchase. I am so thankful to everyone there. I have already recommended DriveTime to several people. Thanks again to everyone at the Fairfield location.

My first time ever buying a car and it was pleasant and easy. Very nice guys work at the Gladstone location I went to. Very much like my car. Happy happy happy. The online process was easy and a good experience as well.

The brakes are grinding. I was not asked to test drive the car only start it up. When I called to let my salesperson know they told me to contact SilverRock. SilverRock said I would have to pay for repairs.

Amazing customer service! Easiest experience I’ve had purchasing a car. Our car salesman was Zelda off of Judson Rd and she was amazing. She printed out a list of cars that were in my price range and affordable. Will be back in the future to purchase more cars!

Fraud and scam. Good day. My name is Tanya. I did the online application. I also called made an appointment asked questions. Took an Uber to the nearest location almost $30. When I get there the downpayment amount changed.

The most important thing that it was missing is the Bluetooth set up. I specifically wanted a car with Bluetooth and the ad said that it was there. I assumed that it was not available because I had not signed up yet. Not the case it is not available in the car at all. Also there are no DVD players. I was the last customer there and really wanted to get out of there as I had already been there two hours. Michael the salesman was great.

I was skeptical at first but the Friendly and courteous salespeople and the entire staff. I felt comfortable with my decision to purchase my car at Drive Time. I would definitely refer anyone to drive time. I will definitely will be making another purchase from drive time in the future.

The overall experience was fine only that every vehicle we looked at at first and decided on we was told couldn't get it even a lesser amount on price tag than the vehicle we ending up purchasing. Other than that the young guy was very professional and courteous.

I am happy and concerned at the same time. When I drove home and parked I was automatically locked out because the key fob had no battery so I had to leave the car parked overnight to go to Auto Zone and buy a key to unlock the car. Do I get a second set of keys? I understand that Covid19 has changed how things are getting done but I have also left messages and emails and no return call yet regarding my issue. Thank you.

Experienced good service throughout the process. Everyone was helpful. They were timely when I arrived and allowed me ample of time to view the vehicle and ask questions. Overall I was pleased with my experience. I traveled over 300 miles to this dealership to pick out the vehicle of my choice.

I had they best salesman and the store manager was awesome. I will be sending everyone I know there.. I’m so happy and pleased... I came here cause my daughter came here.. We got the same car. Ford Fusions.

My experience at DriveTime was different this time because of the virus. John was very understanding and work very hard to help me find the perfect car for me and my family. I would like to thank the staff and Management for make my experience a pleasant one.

Had a great car buying experience at the Sahara location with Elena **. My brother and I both left with new cars. We only spent 3 hours there, which isn't bad at all for purchasing 2 cars. Elena also called today to check in with us. Amazing customer service!

Yanira was great in assisting me with my purchase. She was patient, detailed and overall it was a really good experience. Especially during this time when everything had to be done online and over the phone. I'm satisfied with my services. :)

I had an excellent experience and great customer service at the Fayetteville DriveTime! The whole team was extremely helpful and made our new car buying experience very pleasant. I was able to communicate by phone and text message to almost complete my whole entire purchase, I only needed to go there and sign the papers!

The customer service was terrible at the Downey location in California, slow response time, and sales reps with attitudes. I purchased my vehicle with cash and not one thing was done or said to celebrate my purchase even after the hassle of going to 3 locations. Go here if you want to be treated like crap.

Honestly don’t leave reviews often unless I feel it is justified, and by Lord this is. Amazing time with the Representatives at the Wendover Location and made me feel comfortable and treated me as a human being, not just another customer. We cracked jokes and I found the car I wanted and enjoyed. 10/10 stars would buy, recommend, and vouch for.

We purchased a used 2019 Hyundai Tucson with 17,000 miles trying to have a low monthly payment and a 60 months loan. When we dealt with Priya sales person We felt rushed, ignored and no answered questions. When We checked asked and checked with Priya about length of loan And she assured us that was 5 years or 60 months. We got rushed thru signing contract. Priya said she’ll emailed to us. When we got home which is 150 miles away we found out that loan term was 72 months. It’s absolutely outrageous and dishonest of her part. Priya needs training and to be absolutely honest and have 100% integrity.

We originally made an appointment for 4/27/2020 at 11:15 am. We traveled from Las Vegas, Nv. Very unprofessional agent. I understand Covid -19 pandemic situation. Hot weather outside. Initially deal we’ve made for 2019 Hyundai Tucson was for 60 months term and I just found out it’s 72 month term. We’ll return the car.. We live in Pittsburg, Ca. So we have to travel back to Fresno, Ca. We had so many questions which none were answered. Priya definitely needs a lot more training. We felt neglected yesterday while waiting and processing credit application cause she was dealing with 2 other customers at once. Not good it all. Pretty dishonest (60 months should it been instead we're on 72 months term. Not good)..

THE application and approval process went smooth and fast. However once you sign the paperwork and take the car off the lot good luck. A few days after we had the car, we complained about a noise and acceleration issue the car was having but we were told in the car model those cars are like that. So we trusted their knowledge. 6 months later, the transmission went out and we contacted Drive Time and pretty much their comment was, "Too bad so sad" and that "you should have gotten an extended warranty."

Had the most pleasant sales representative. Greeted us when we walked in, located our application and gave us the best deal that was in our means and desires. Explained in great detail about the vehicle, asked if we had concerns. I appreciate the honesty and respect we received. I referred two more friends to this location just because of our great experience. Thank you.

I set up an appt. to look at a truck I saw on their site, after just roaming sites to look at trucks. To my surprise even with bad credit and short time at my job I was approved, although I did require a cosigner. My husband cosigned but it did take a few days to fully approve the sale due to him being a 1099 and the bank needing a bunch more info. It was frustrating but they got it done. Tia ** at the Chesapeake VA location was awesome. She really dug deep to get the banks approval for us. She knew how badly we wanted and needed this particular truck.

Great experience. I needed a second car, one that I could depend on because I travel with my job. Found me a great car but was a bit pricey in the end but overall I would definitely recommend them to my friends. I'm very happy with my new car.

I came to DriveTime with bad credit and poor financial decisions but I needed transportation for myself and my seven year old daughter. The Oreo was was easy and Shana certainly walked me through everything. She certainly multi-tasks and gets the job done. There was one other gentleman in the office who was very nice as well. Thank you for all your help and making this experience a pleasant one.

Sergio, not sure if I spelled that correctly, sorry???? was awesome! Easiest car buying experience I've ever had. He was extremely knowledgeable and very courteous. I absolutely would recommend the Knoxville branch for your vehicle buying needs! I researched this company and found a great approval rating across the board.

Ryan is an amazing sales associate! I came in with the mindset that it was going to take all day, but it was under two hours. He was very nice, transparent, and honest. He worked with me and took his time, and honestly this was the best car shopping experience I had. I felt like he cared that I got what I wanted and it showed. I wasn’t pressured into anything, he answered my questions with no problems. When it’s time to get my sister and mother a new car this is who we’ll be coming to see.

Charly was great in helping me drive off the lot the same day. We had an issue getting my down payment from the bank but after working tirelessly for hours we were finally able to get permission from DriveTime and my bank. They were very patient, understanding, and really did everything they could to help out the customer. I would fully recommend them and drive time to anyone looking for a new car!

Tobi made sure I got exactly what I wanted. He took care of me from the time I walked in he was very polite and allowed me to ask questions and explained everything in full. I did not have a great experience when I went to another DriveTime location and he made me excited about getting another car.

I had an amazing experience at Drive Time. Reginald ** (Reggie) was my salesman. He did an amazing job at making me feel sure about my selection, answered questions and the whole process was so fast I couldn’t believe it.

I want to thank Nicole ** and Zack ** for making our car selection and purchase stress free. They provided exceptional service from the point of scheduling our visit, the application process and the final close out. DriveTime should be proud having them part of your team. I’m hopeful that DriveTime would reward them both for their exceptional performance. I’m certain that Nicole ** and Zack ** will do nothing but excel in this industry. Thanks & Best Regards, Tim **. Rashard **.

Very very pleased. Dylan was amazing. He helped me get my car. He was very nice and helpful. Super nice selection of cars. Very easy to apply and get approved. They take just about anyone with good or bad credit. 10/10 would recommend others to go as well.

Our sales team was awesome. Tameka sent us many cars to review and took the time to go over them all. She matched us with the car best for us based on down payment and monthly payment. She was awesome.

I had called the week before to set an appointment time. Staff was very nice and helpful during the call, answered all of my questions, and displayed great customer service. When we came in on 4/18/20 the salesman was inviting, really laid back, and made my family and I feel very welcomed. Staff did a great job making us feel welcome and took their time with us. We will definitely do business with the office in Greensboro again. Great staff members.

I would like to extend my appreciation to my sales person Nona from Drivetime on East Colonial Drive in Orlando FL. From the moment I did my application online, she was the one that reached out to me. She had booked my appointment for a Friday. But I called her 10 mins before closing time on Thursday asking if I can come because I was really desperate for a car. She welcomed me. Showed me the cars I qualified for and I came in the next day to finish the process. Nona was so patient and excellent at what she does. Great customer service and great attitude. I would recommend her to anyone and everyone. Thanks Nona for the best experience ever. Hope god continues to bless you with your excellent talent.

It was a very easy simple process. I was helped out by outstanding staff! Shout out to Eric for helping me find my ride. It was a great experience. I was in and out with everything I needed to know! Appreciate the help guys!!

I bought a Ford Explorer XLT. I had a wonder experience at DriveTime. I love my vehicle and Joseph did a great job in assisting me. I will let my friends know about my experience and to see Mr. Joe for all your needs, again thanks.

I've put off buying for years because I dreaded the whole "car buying" experience but after dealing with Asia and Carlos, I see my concerns were not warranted. They made it extremely the experience easy and fun! My husband used to be a car salesman for Landers Mclarty and he gave them two thumbs up, he said if he could he's give them ten thumbs up. They just treated us like family and it meant so much and I also got an amazing ride outta the deal. Thank you Asia and Carlos and we will definitely be seeing you again!

I had a Great experience. They were Very friendly people and fast at putting me in my car. I drove from GA to Florida for my car. I’m really in love and happy about the choice. I had a great experience. They were very friendly people and fast at putting me in my car.

I LOVE my new car!!! Ivan ** was AWESOME. There were 2 other gentlemen in the office who were just as helpful. Everyone was patient, kind and willing to help me. I would recommend ANYONE looking for a car to head to DRIVE-TIME =)

The cars could have been cleaner. There was smoke residue all over the windows and the car smelled like cigarettes. They never tell you the total cost of the whole car. It went from 12995 to 33000 by time it's paid off. That is way beyond highway robbery, but when you need something to drive there is no choice. Will definitely not deal with them on my next car.

I am not a first time customer and I have also referred someone else to them. They have wonderful customer service and patience. They never made me feel uncomfortable. It was like whatever I wanted the salesman Tyronn tried to meet our need. I give them 5 stars.

I deal with Steven to get my car and I honestly loved it. Steven was nice and great person and he broke everything down to me so I can understand what I’m buying. He got me the car I want and I loved it!

I purchased a 2010 Jeep Compass about 3yrs ago, and I went to DriveTime because I needed a second car for my son. I was going through an ugly divorce and my son was able to drive and get my other two children to school, and daycare, and he was able to get back and forth to school himself as well. So I gave him my other car and I drove the Jeep Compass. After two months of having the car the steering wheel started shaking, so I took it to a mechanic shop, and I thought I had a warranty, and when we called the drivetime company they said I was out of my warranty window.

2010 Chevy Silverado. Salesman was very nice, not pressuring at all. The whole experience was very pleasant and fast. Would gladly recommend to anyone looking to make a purchase. Love the new truck and I'll definitely be back. Thanks again for all your help, amazing sales team.

Frank at the Sanford location on 17-92 was more than helpful, I felt comfortable and felt no pressure. He was relaxed and walked me through everything with extreme patience. It was an awesome experience. I found the car I wanted with no issues, I would definitely recommend people going there just from my experience.

I had a great experience there. It was smooth and pleasant. She was very nice and helpful. No complaint because she had a pleasant attitude and humble, she was a great help and I Thank her for all she done and never not one time she had any negative thing to say cause she have a good heart.

I àbsolutely loves my purchase... The salesman was very knowledgeable and helpful. I finally have a reliable and dependable nice ride. Thank you all for helping me. I really appreciate everything. Drivetime is a very good place to do business.

Mr. Solomon ** was an excellent salesman. He was patient and got me in a vehicle the same day. He took his time and explained everything to me about the vehicles he should. I told him what my price range was and he showed me cars in my range. Thanks again.

I had great customer service. Gavin made sure I was taken care of and happy with my new purchase. I was not happy about my trade in value but that was beyond Gavin's specialty. He did amazing! Gavin made me want to come back in the future.

I came in to look for a car for my 18 year old niece. I found exactly what she was wanting, it was a good price with lower mileage. This is my 3rd car purchased from DriveTime. They are there to help when you don’t have perfect credit. Thanks for everything, you guys are doing great.

I would recommend to anyone trying to repair credit and get a nice car. Dana helped me with my purchase and she was excellent. She was very patient and knowledgeable. We had a longer day than expected but considering the social distancing circumstances some employees were working from home so she had to send all information back and forth via scans. Overall I would say we had a nice experience.

Jeremy was professional and thorough. He valued my time and got me in and out in under 2 hours. I told him what I wanted and needed and he found the perfect vehicle for me. I would highly recommend Jeremy to friends and family.

Keisha was great helping facilitate the deal and made the experience easy. The car is good and I’m glad I got the chance to have my son see the experience of buying a car. Thank you again. Keep up the good work.

I was satisfied with the length of time it took for me to drive off in my new vehicle. It was hassle free. I was disappointed in the fact that the first car I drove off in quit on me the very night that I purchased the car. I had to turn that one in and get another. I fell for the first car, so the replacement does not excite me as much as the first. They did not fix the first car because they could not get the car to do what it was doing with me. I did not like that. Overall, I would recommend to a friend.

Tyrese was awesome. Very professional and patient. He took the time to Explain the entire process as it went along. He was very knowledgeable. He completed my transaction with me walking away as a satisfied customer. I will recommend this process and dealership to all my friends.

DriveTime staff, Eric, Elliot, and Jeff were friendly, considerate, professional and very respectful. Eric was our on-site sales rep and he made everything seem so simple. We absolutely love our new Kia Soul. It is a fantastic car. Keep up the great work! DriveTime is giving CarMax a run for their money. Thank you and stay well.

My experience was wonderful. Excellent customer service provided by Walisha **. Not only was patient and professional but gave helpful and insightful suggestions of my purchase. I would definitely recommend this location in Macon. I drove an hour for this quality service and it was well worth it.

Ms. Susan ** was a breath of fresh air in the midst of the horrible day I was having. She was patient, kind and made me feel like I was having a casual exchange between two people, and not that I was making my first big purchase. She was amazing.

The customer service was wonderful. The agent had knowledge of all the questions I had; but I still didn't get the vehicle I wanted because of my growing family size. I wish there was a way to get the vehicle I needed.

Buyers beware! After purchase service doesn't exist. The car I bought 34 days ago is parked with a faulty transmission. I've been given the run around trying to use my $5k warranty so now the car's parked. I have no ride for 3 weeks while I wait for an appointment to have it serviced and the second car payment will be due in two weeks. Unfortunately I will probably have to turn it in as I'm not sure how I will get to work since they were unwilling to work with me at all.

I would never ever shop there. I won’t recommend them to no one. I was lied to. Cheated on by your employees. I’m not happy with my purchase at all. I needed a new transmission within a week time and no one assisted me so I hate Drive Time period.

Dealing with Jeffery. But not only him all the employees were professional and caring. Jeffery was accurate with all the information and didn’t hound me to buy anything. Just showed me the details. Would recommend Drive Time every time!! Was the easiest and most relaxed encounter I have had at a dealership in my life.

Malcolm was fantastic and helped us finance a great vehicle. He was professional, calm, patient and very helpful. I would highly recommend him as well as DriveTime to anyone considering a used car in excellent condition. It was a pleasure to do business and look forward to seeing y'all again.

Derrick was amazing. He was fast, had everything ready by the time I got there. I was very pleased and really appreciated his help on everything... He got my car transferred from Delaware to his location which was pretty fast. He was very kind and patient which was dope.

Great Experience. Nicklaus was amazing! He did not pressure us to get the car that he wanted us to have. He took his time and was very patient. I am trying to get my friends to go get a car from Drive Time. Thank you!

From the first moment I stepped in the building the staff was very polite and courteous. They were very attentive to my needs. Their customer service was great. Thank you!! Very highly recommended! This is what a car dealership should look like.

From the moment I walked in the door.. I truly felt comfortable and was treated by kind people with prompt service. My experience with Ryan at the Mesa location was stellar. He made the process simple, quick and enjoyable! I drove away in the car of my choice with excitement and appreciation!

I work in an industry where we actively listen to each client to each client's needs with compassion, and understanding. This is exactly how I felt from the moment I walked in the door at DriveTime Van Nuys to the moment I walked out of those doors with a 2017 Hyundai Accent. I sought a vehicle to ensure safety not just for me and my infant but that of my clients who rely on me. Ashley and Brian explored all avenues to ensure that my needs were met without disrupting my stability. Most positive experience of 2020.

I changed my appt from a morning to an afternoon. However, I had to wait a few hours before getting help I needed. They did ensure that I was comfortable while I waited. Once I met an associate, the assistant Manager Trevis **, I had a fantastic experience. He made sure to describe the process and during the test drive of my Chevy Trax, we talked like friends would and I found he and I had similar interests. That set the tone for the rest of the process which was outstanding. He got me financed and out the door with insurance and a huge smile. Trevis is amazing at what he does. Another associate was not communicating properly with another client, and Trevis made sure to nudge him without interrupting my deal or making the other guy look bad. He had finesse and superb people skills. Trevis made the few hours wait worth it all. Thank you!

Bought a truck. I was pleased with most of the process. The only thing I didn't like was the lack of information like how much longer the process was going to be. I did like the fact that they put enough gas in the vehicle to bring it to half tank mark.

I am very pleased with our car buying experience at Drivetime. There was no hassle because our credit is less than perfect like with other dealerships we had visited. Anna was very helpful in finding us the right car at the right price. The process of getting financing options was quick & painless also. Total time from arrival to test drive to signing contracts and leaving in our new car was just under 2 hours. Least amount of time I've ever spent purchasing a car!

I was honestly impressed with the service I received at your Sanford, Florida location. Your sales associate Julius was extremely professional, very knowledgeable and outgoing. He took his time and answered all my question I asked to look at 3 different cars and he helped me pick the right car for me. I never felt rushed or pressured to buy anything and when I finally made a decision he and the manager went over everything in detail. I would recommend him and this location to anyone looking for a good car.

I brought a 2010 Honda Accord for $18,000 from the Monroeville PA location. It was the worst car I have ever had. First of all the car is worth about $6500-$7500 when I bought it. Well that wasn’t a problem. I told him about the air-conditioning. He told me it was just cold in Pittsburgh at the time which was a bunch of bull. It turns out the air condition had a major problem.