DriveTime Reviews

Jarrod is awesome! The whole staff is amazing. Very helpful, very kind! Very patient on finding the right vehicle. Best place to get your vehicle! Excellent customers service!! Good credit bad credit they will work with you. You are in the best care with DriveTime!

I had a great experience at DriveTime. The sales person Francisco ** was very helpful and patient. He took the time to help me look for a vehicle with my specifications. He took the time to explain to me the whole process from start to end. He also took the time to help me set up my profiles and apps. All in all I had a great experience at DriveTime and would gladly refer Francisco ** to my family and friends when they're in the hunt for a new vehicle.

I have always hated having to go buy a car because you normally get "the run around" Not true at DriveTime. I walked in the door at Ft. Worth location, met Laura and provided necessary information and got approved within minutes. She was personable and did not care only about "the sale." She truly cared about me as a person. We found my car at the Dallas location and was able to meet another amazing person, Josh. He treated me just as great as Laura had. I'm so very thankful God brought us together. I will be recommending DriveTime to all my friends and family! I LOVE my new car. Thank you from the bottom of my heart!

Got approved. Found truck I loved in Dallas, Wanted them to move to okc to buy so it was closer to me by 4 hrs. They said no traders? Not what you advertised!! So I bought from a local dealer the next day… Sorry.

Tim ** is awesome! He was honest and helpful. With the help of his manager, he was able to get my down payment to a more reasonable amount, although still high. So far I am happy with my vehicle... This us the second vehicle I've bought from this Drivetime dealership.

Felt welcome, good customer service, pretty much a hassle free experience. The only downside was the price of the vehicle, but that's the market right now. Good follow up the next day after my purchase, and everyone seems committed to my satisfaction.

The cars on the lot was arranged to easily view by make & model. We had a lot of options to choose from especially in this climate. We’ve been car shopping for 3 mos. I wish I would've went here sooner.

They lie to get you there then tell you that you need thousands of dollars to purchase. They website makes you believe you're getting into a car and that car can be 150 miles away. I was told it’s not their fault where I live. It’s a straight up hustle! Don’t believe them!!!!

It was a pleasure buying with Lorenzo **. He made me feel comfortable and was very patient while I figured out my insurance. The overall experience was great. I left I left with a vehicle I loved and will definitely recommend other to purchase with Drivetime!

My experience with Drive Time Alta Mere was GREAT thanks to Mr. Adam H. & Ms. Laura S. Their service was unmatched and they took very good care of me & I left the lot the happiest gal. Thanks so much!

I can't believe I was able to get a car! I have not good credit at all but have a good job. They overlooked my credit score and looked more at my ability to pay and I drove away! I literally cried tears of happiness as I never thought I would be able to buy a car ever again. Thank you so much!

I just want to say Andre and Marlon made my first time car buying process so incredibly easy and non frustrating…. Not to mention fast! I had an appointment with Andre however Marlon stepped in and assisted. They both were so patient with me and explain everything in much detail that it was very clear for me to understand. I will definitely be recommending others.

First of all the customer service was great… the guys actually did a great job trying to take care of me… my problem is with the vehicles… the first one I purchased… I drove 15 minutes down the road and it started running hot… after inspecting under the hood … water reservoir was completely empty… after further inspection I noticed it had a hole in it… called the dealership who dispatched a tow truck that took 3 hours to come… again the customer service from the employees was great…I found another car I like well after the dealership had closed.. the car battery was dead so it needed a jump before I even left the dealership.., should have been a warning… I parked for the night… so the next morning I try to start the car it doesn’t crank … come to find out the alternator is no good … one more thing I actually came from out of town to get this done… I doubt these cars are actually inspected as claimed.

The Staff at the Laurel and Temple Hills location was very polite, kind, helpful and patience with me. I would definitely recommend them to others. The vehicle my wife and I purchased, is just what we wanted and needed for my business and personal use. Thanks.

Wow I'm so pleased with my purchase. The process was easy and everything was explained in detail. Chris went above and beyond for me. Buying a car can be stressful but I never felt that way. Drivetime is the best choice to get a great car at great prices. Thank you again Drivetime.

Tim ** was my savior. He was patient and really seemed to care. I would recommend a ample raise for that man ASAP. Best experience I ever had buying a car!!! I would send all my friends and family to him!! Very happy customer. Scarlet **

The help was great. Even when I drove off the lot and the engine light came on. I immediately called and received a callback with options. Then manager even called the next day to check on me. So far a great experience.

I had the absolute best experience with Jasmine at DriveTime. She made buying my first car so fast, easy and worry free. She was friendly and professional just like the two guys I met working with her! I would 100% recommend this location specifically to friends and family knowing what I do now. Thank you again Jasmine for your patience, knowledge and the perfect car!

My experience was amazing. Everybody was very helpful. Very knowledgeable about all the information and it was a quick process. They had me in and out within an hour and a half which for some people is long but for me that was relatively short especially for being a car dealership. Overall great customer service.

The transmission is bad. It’s not shifting. The speed stay under 70. I already report it. I will drop later. Waiting for silver rock. Please I need a better deal. 18k finance on a bad car. Please help me. If there’s a pick up truck, please look into it.

We started out in a different store. The van I liked was overheating so we moved to the independence store, and worked with Austin, he was great but when we drove the Path Finder the check engine light came on so we left with nothing. However they repaired the car, picked it up a week later, drove the car home, engine light came on and I got to spend from 8-4 at a repair shop waiting for them to replace the Mass Air flow sensor. To sum it up I still would recommend DriveTime because Austin was great and warranty covered all repairs. I enjoy my new car.

I was only there maybe 20 minutes. The staff is amazing and very thorough with speed. Very friendly, attentive, and helps you with your needs. The manager was amazing and his assistant walked me through everything. Will definitely recommend them to anyone in the market for a new car.

This is the second time I have been in need of a vehicle, and also the second time I have turned to DriveTime for help in obtaining a vehicle. The employees were absolutely amazing and went out of their way to get me into a vehicle; I will be referring your company to everyone; DriveTime always comes through in a time of crisis or need....which puts them above and beyond all other car dealerships.

I had a great experience from when I called in until I left. Roderick was great and helped me go over all of my options. This decision was made on a whim after renting a car through Lyft Flex and paying $250-$300 a week. I would have drove off the lot in a ice cream truck. I enjoyed visiting the dealership and speaking with an actual person about my human experiences. Compared to putting all of my information in computer just to see if I would qualify.

The brake oil and antifreeze were almost empty and shortly after I left the dealership the check engine light came on. Also the oil remaining life was at 17%. I thought the dealership would of made sure these were taken care of before selling the vehicle. The sales person Kelly was awesome. I would definitely recommend and use this company again.

Destiny was awesome. Patience and knowledgeable. She made my experience better. I was scared to do this but she helped me through it all. Michael was not as friendly, but found mistakes Destiny made pretty quick. He did his job great. He knows what to look for and did a good job.

Shonte ** was very courteous and she really jumped through hoops to get me approved! Very satisfied! I had no knowledge of what I even wanted and she went through a number of vehicles until I was satisfied. I would definitely recommend this place!

Daisy was the person who helped me with purchasing our car. She was very friendly, happy, very helpful... She went over and beyond to help us, more people in sales should be like her... We are also very happy with our purchase, and every one at that DriveTime was awesome!!

This was my first time getting a car. Dana helped make this process so easy. It was a great vibe all around. I asked questions she asked. She helped me choose the best car for my budget and left happy and relieved. I recommend Drivetime.

The Reno Drivetime team was wonderful. They worked with me and my odd schedule to get me into a sweet car! Brandon helped a bunch getting everything set up and Gabby helped getting everything finished. The only downside was I think they were short-staffed the day I arrived so the car wasn't that clean and the windows were really dirty. And that was the only issue I had!

Maggie is one of the most patient knowledgeable friendly caring salesperson that I have ever experienced... Definitely would refer her to someone looking to buy a car. The paperwork was not as complicated as expected and the time in the office was not lengthy.

This was the fastest and easiest vehicle purchase I have ever made. I filled out the application online. Within 15 minutes someone called me to go over my application and make an appointment with my local dealership. When I came in for my appointment, they already had all of my information verified and approved. Andy was super patient while I decided which vehicle I wanted. He gave me all of the financial information upfront to help me make the best decision financially. I could not be happier with the entire experience.

Jashua and Aaron in Mobile, AL are the BEST!!! They gave me my best car buying experience (and I have bought 10 cars in my life). ROCK STARS!!! They were efficient and super friendly! They even stayed open to finish paperwork so I would not have to return the following day. Great Service!!!

I loved Byron **. One of the best sellers I came across the board. The best one of a kind this man. Help me find the best car available for me at the time w/ great value and any time I need me a new car I'm coming to him and referring many more to come.

Best car experience ever. She explained everything to the point. Also while we were waiting for the approval she made the time go by quick. Excellent experience. Will recommend her to all friends and family. Did not get approved for the car I walked in looking at but made sure I got into something that fit into my taste and budget.

These folks are on top of it!! Unbelievable customer service from all the sales team & manager. They made this experience as smooth & easy as possible & handled my snags with grace & patience. I will absolutely use these folks again. Thanks to your team!

Tauris was amazing at helping me purchase my first car. I wasn’t very knowledgeable on this process, he gave me all the information I needed and assisted me through it. 10/10 recommend. They are quick to help their customers and offer the best deals. I am super proud of my purchase and will refer everyone to Drive Time on Sahara from here on out.

Omar ** was our salesman and was very helpful. Had a lot of knowledge of the car buying process. Treated us like we were people unlike a bad experience we had at Budget. I would recommend anyone to come visit Omar at Drive Time. Thank you for a good experience.

I recently purchased a 2015 Jeep Grand Cherokee SUV from the Fort Wayne store. I made an appointment on a Sunday, showed up on Monday evening, picked my car up on Tuesday. They were the most fabulous people to work with. They stayed late waiting for all of the paperwork and made me very happy!!!

I went through three different people before finalizing the deal. Also said it was an issue with the car. It seem it be fixed. When I returned to pick the car up a few days later damn problem high maintenance cost now.

Shonte ** was rude and nasty. She lied to me about everything. I was so desperate for the car I almost took it as it was which was dirty, stinky, sticky and had a muffler problem. She told me I need to get Safe Auto which was $185 a month which was a lie cause I already had a provider so now I'm waiting for my refund on that. She then told me that I would only be paying $26,000 but when I went over the paperwork with my family they seen she was really charging me $38,000 for a car worth $13,891 at best. I took it back and got a refund which took 5 days to receive. She wanted me to pay $240 biweekly for 70 weeks which is 5 years after I put down 1,850. Worst experience of my life. Never ever go there. I truly give them 0 stars but I am forced to give them 1 to post this review.

I was skeptical about buying a car from lots for many reasons. But Drivetime, and their associates, helped me get into a car that is dependable and affordable. The staff, especially Ms ** at the Jacksonville location off Atlantic, were friendly and extremely helpful. As a first time car buyer, it was a great experience!

Zane worked with me for over 2 weeks to get into a vehicle within my budget. He had such a positive attitude throughout the entire process and I couldn’t be more grateful. After not having a vehicle for almost 4 months I finally got a ride!

Samuel ** from Taylor MI was very fantastic. You need more people like him. He was very professional! Even knowing that he let on that he had some personal issues. He did not let that get in his way of doing his job. Great Job on explaining the vehicle I bought and going over the car with me.

At the Mobile location I work with to Incredible people. Joshua and Quinton. Joshua start the application explain from A to Z. He went over and beyond knowing that I was coming from a different to purchase. He even place the car on hold to prevent it being sold before I arrive to the location. Thank you Jashua for everything your awesome. You deserve a raise and a promotion. Thanks as Quinton was incredible also.

My experience with DriveTime was very good. Cedric helped me find a vehicle that met my needs and wants. He was very friendly and professional, and I would recommend anyone to him to find a vehicle. The selection of vehicles was good, and pricing was fair in the market.

My experience was with my guide, Yamilet was really nice. She was really thorough in going through all of the necessary car buying steps, and she helped me out in two other ways. She steered me towards a vehicle that was a much better value than the one I already had my mind set on, and she negotiated a much better APR for me on the vehicle I eventually chose.

Every one was super kind. I will continue to do business there. Thank you Josh for helping us when we got there and continue to stay with us. Even when everyone left you continue to help us get a vehicle that we were happy with.

The employees at the Kissimmee location were great. However, Drivetime did a bait & switch, to get me in the office. The loan I was approved for online was $95 Down & $414 a month. Of course these terms weren’t on the car I was approved for online. Based on the high mileage of these vehicles, the prices shouldn’t be this high.

Very happy with all of the help I received from Beginning to end. Was able to choose the car I wanted with no hassle, pleased with the trade in amount on my previous vehicle and just a painless experience.

Drivetime helped put me in a much nicer vehicle than I thought possible at a good APR. Therefore, really giving me the opportunity to realize my goals and plans for my future by having a dependable vehicle to drive with.

Went in on Friday with an appointment. Efrain helped me but did not seem that interested really. Saw a car I liked said I would bring my significant other when he got off. Went back about 7 found a couple other cars he wanted to look at. Everything was a process and a waiting game. We found an Equinox but down payment was more then we had. Asked if any wiggle room and was told no. Asked him to reserve it till the next morning.

My vehicle purchase began with an internet search and pre-approval at Drivetime. Cory called me and after uploading the requested documents we got the ball rolling. Cory patiently answered all questions and made me comfortable. We booked an appointment and Cory was prepared and waiting for my arrival. Again, he answered all questions and even at my request showed me a few other car options other than the one I had reserve to ensure that I was happy with my Choice. The process was smooth and quick. I highly recommend Drivetime Ocala!!

There is a great staff at the Woodbridge location. BUT they work within a system that will try to take from you dollar they can. These great guys are saddled with a set of rules. They are not your friend, nor someone who really cares about hardship. Their in-house finance companies are not any better. The truth, if you can’t avoid it, and don’t have any other option but to buy a car.... go somewhere else.

It was a great experience! They had me in and out the door faster than I could think but with the perfect car! They were so fast I can’t even remember the guy's name that help us! I think it was Alan? Great guy. He let us drive a couple cars till we were happy.

I walked into DriveTime very unoptimostic, but had a great experience and was treated kindly and fairly, even with my poor credit. The selection of vehicles was very adequate and the sales people were kind and truly wanted to help me find a vehicle. 10/10 would recommend.

This experience was quite honestly the easiest and and least annoying out of all the dealers I've went to. Not to mention they checked every feature of the car with me there while I was buying the car to make sure everything was working. I would certainly recommend other people I know to look at Drivetime.

I was very surprised by how easy it was to get approved for the loan and how little paperwork there was to do to finish up the loan. I will be telling family and friends to came to Drive Time to get their next used car.

Apparently the salesman was new and didn’t know all the policies from what I found out afterwards. I was told I was getting a grace period on my first payment which I found out wasn’t happening when I spoke to the finance company. I called them to find out what was going on only to encounter a very rude and unprofessional receptionist.

Hello, the experience was not a good one. Your sales associate was cold and, nonchalant towards me. The monthly payments are pretty high for me $504 per month. I would like to know if the payments can be lowered or just get another vehicle. Thank you.

I have contacted these people, and found them to be distasteful and awful. They consider retired income as not sufficient Income.. They will not accept retired folks. Only employed people. Either excellent Incomes from jobs with high paying people to buy cars with monthly payments. Also at least $5,000 down payment on vehicle. Sadly I am not recommending them. I want all retired folks to look elsewhere because we all are being told go to buy here. Pay here lots for bad cars sold with car problems. This person at Drive time laughed. Said, "Try those places." Drive time and Carvana same way. Not worth wasting time with them. Thank you.

I had to put a quart of oil in it, change all the fuses to make the electric key work (myself) and everything else work in the vehicle like the charging outlets, clock on the dashboard etc. Also the cover for the antenna system on the vehicle fell off when I drove off the parking lot. The tires are pretty worn and brakes need to be done, needless to say even though it's still under warranty after I got it 2 days ago I have to pay for all of this when it should have been done before purchase.

I had an excellent experience at Drive Time in Arlington! Roddy helped me out and got me into the vehicle I wanted (and drove from Round Rock to Arlington to look at). I had a much lower down payment than other places were wanting and my monthly payment is right at my price point. I would highly recommend Drive Time to anyone looking for a vehicle.

The whole experience at DriveTime was nice, nobody was pushing for me to buy, and no problem with as many test drives I wanted to take for me to choose my vehicle, very satisfied and pleasant experience. I would definitely refer friends and relatives to purchase here.

Malcolm did an excellent job going over pricing and everything with us. He was patient with our trade-in not working out and very helpful in buying a new car. I would buy again from Malcolm because he made the process very easy.

David ** and the whole DriveTime team made my experience easy and friendly!! I appreciated all of their help and kindness while running short staffed and busy!! Thank you so much for all of the help you provided me! I love my new car!!!

I would love to say that the experience given to us while looking for a car by Jay the sales man was magnificent. He explained everything in detail, and was able to make it very easy to choose a car. 10⭐️⭐️⭐️⭐️

The seller gave us respectful courtesy during our appointment. He was very kind, genuine, and informative. He answered every question that we had. Told us the way the things should go. Let us in on great deals and very helpful.

Scott and Ross made the experience buying my son’s car quick and painless. They were very easy to work with and so helpful. Ross was in from Dallas but quick to jump in and help find out the information we needed. Scott helped us with all of the paperwork and was very friendly.

Jason was so very helpful. He took his time to help me find what I felt the most comfortable in. He also made sure that I was within my monthly budget. Excellent service! I will most definitely recommend him to help anyone else I know in need for a car.

Totally unhappy with my new vehicle, it seems to have many issues since February that have come up. My initial vehicle I wanted wasn't inspected and I had already put insurance on it, I then came the next day to just pick it up and was told, it wouldn't be ready until Monday. Pissed, I chose another vehicle only because I was spending nearly a hundred dollars a day to travel by Uber from my home to work. I found this location to be unorganized and my new vehicle wasn't even clean and only filled the tank to half. They also don't pick up your new tags, you have to. I wouldn't recommend anyone to this company. Totally unsatisfied.

The staff at DriveTime was wonderful and they work with me grateful and they answer all the questions I had..They was straightforward with everything that I need to know about the car. I will recommend them to anybody because they did their business wonderful.

If the website gives you your real down payment and monthly payment then get there and have to have your credit ran again because it a ruse. Really isn’t a good way to do business. Also there was not a great selection.

I read that I was to get a full tank of gas, but car was on empty that I had to purchase gas to make it home. Car was dirty and smelled like wet dog from inside but air freshener took care of that smell. I wish the car would’ve came with a book about the car. Other than that all was great.

David was very efficient and kind. The wait time was minimal and once I decided on my vehicle the team made everything sure car was washed and smelled great. I will be doing business with this again in the future.

I had a wonderful experience. It took me 3 weeks to fine my car, I went to the one in Cobb Parkway. To be candid all the staff in that location were very, very helpful. But I have to give a special shout out to Desmond **. He spent hours working with us, and several phone calls. I would definitely recommend DriveTime to friends and family because of my experience.

As a first time car buyer, this was the absolute worst experience ever. I didn’t feel that my experience mattered to the car dealer whose name was Georgia. She was very rude and shady. I brought my wife with me as we are a married couple making a financial decision together. Georgia (car dealer) constantly tried to send my wife away. When I asked her could I pull up another chair for my wife, she stated, “You can’t move these people furniture.” She did this about 3 times. When we came in, we asked if we could see cars that were in our budget as far as a down payment. Our budget for the down payment was $500. She stated that we could not see the computer and that we had to walk around the lot and come back and tell her what we wanted and then she would tell us the down payment.

Best salesperson there. Super patient and kind and helpful and quick with his process. I’m only 18 and he helped me through every step and made it super easy. I would recommend him to everyone. Thank you matthew!

Vlad was amazing. In and out quickly. Nice car but priced way over book value which I knew ahead of time. Other than price best customer service I've had in a long time at a dealership. I would definitely recommend to friends and family.

I was hunting for a car for about 2 months I found the car I wanted and John was super helpful and understanding, and accommodating. He laid out all my options and got me everything I wanted and needed. He was super respectful.

Everyone was friendly and easy to deal with. I very much enjoyed my experience with DriveTime. If I ever need another car, I will be coming back. I also felt very comfortable talking with them to the fact that I could ask them anything.

The employee expressed experience, professionalism, excellent customer service, and honesty. The employee offered options and helped with the buying experience. The paperwork process could be any easier. The employee guided me the whole process explaining all the details. The employee helped me in deciding the best quality car for my budget.

Customer service was outstanding. Danielle went above and beyond to help us and was very patient. I have bought cars in the past and this experience was by far the best in every aspect. I would definitely recommend your Chattanooga Drivetime to anyone I know looking for a car. Danielle was the one who helped us and like I said by far the best. The other associates were very friendly and honest.

Only 2 hours after purchasing SUV the check engine light is on for bank2 sensor 1. Rattling noise sometimes in driver rear of suv. Overall suv is nice and roomy. Payments are outrageous for the vehicle. Poor people being taken advantage of because life threw a curve ball lowering credit scores. Interest rate too high.

Everyone was really nice and friendly. Drive time has good prices on their vehicles. Vehicles nice. Clean offices and property. Very clean. Soon we pay this car off we will go back to get another car or SUV. We will let our family and friends know. They give a good warranty on their vehicles.

Mrs. Aurelius ** is absolutely amazing. I watched her work with me & another customer. Her work is excellent. She’s very polite, friendly, bubbly, interacts with each individual as if we were a family member.. Very positive attitude. I was having a bad day & felt like I wouldn’t be approved for car. Mrs. ** said, "No Ms. **. We not gone have that type of negativity cause you will be leaving here with a vehicle."

Sabrina is fabulous. She is kind and goes all out for you. Thank you to her and Chad. Got an amazing car with great mileage. When they say they can help they can. Not get you in there to let you down. Thanks again Sabrina and Chad.

Price was high unless you pay off early. First day there did get there near closing. Wasn't really help. Selecting was limited and then came back again later to more inventory and found a car. Not the best price due to the total loan amount. If paid for the next 6 years is 44k for an 18k vehicle. Could have been a bit better on customer service like washing the car and a full tank of gas. Not half. I did get approved though.

This wasn't my first time buying from DRIVE Time... Now that's all I'll say on that one. BUT, this time The Team at the 2401 South Virginia St. Reno, Nevada, was Awesome!!!! I started the process With Jacob, but my job's worksheet was down for routine maintenance. So I had to wait another day to be able to drive off the lot. I was approved by the finance company they just needed a most recent pay stubs to release the loan. Now my credentials are not the best at all but they was able to get me financed with a not so bad finance app.

I was looking at a 2013 SUV at my local Drivetime. I applied to see what my down payment and payment would be on that particular car, was told my down payment would be $159 and payment $561. Once I got further into the process I was told my down payment would be $1500-$2000. Only two months ago they told me it would only be $600 down. Their commercials are VERY misleading! No one seems to be on the same page, I get a different answer every time I call there. I won’t be buying a car from them, now OR in the future.

Tyree ** was very helpful and very thorough with my questions. He was quick and covered all information needed. The selection of vehicles was great. They were all clean and in good condition. The dealership was nice and clean. Everyone was very professional.

Excellent Service from all the friendly employees!! The service was great. Friendly staff as well as quick customer service. I arrived around 6 o’clock and was able to get all my information completed by seven. I would definitely recommend Drivetime to my family and friends.

Worst dealership EVER..Car have front end noise..when pressing the brakes...Noise when turning the Steering wheel..Some employees and management are very unprofessional..That car should have be checked out..by real mechanic..before having customers test drive the car..I would never ever recommend people to shop there..I should've known something was wrong..There had no customers in that dealership..They took my cash money quick..They need to give me my cash money back..not a ** check..

From the time I entered the building I was greeted and helped to Jose **. Jose was amazing, 10/10 service. He got me into the exact vehicle I wanted and was over the top helpful with everything. John ** broke the paperwork down for me before I signed it and really helped me understand fully what everything meant. I can't thank them enough! Service was amazing. I will recommend them both to anyone

Frank at the Sanford location went above and beyond to help me get in the vehicle. There was some challenges but he searched vehicles around the area to find a vehicle that works in my budget. My only complain is that the vehicle was not cleaned when provided, I had to fill the tank and get the vehicle cleaned on my own.

I was very happy with my experience, excellent service made feel like the Venessa ** cares about me and my mom, with buying a pick up truck. I would refer to everyone I know. It was a long day but worth it, got a nice pick up truck.

Francisco was amazing. Knowledgeable and informative, helpful and went over all the information. Great Customer service. Quality clean cars that don't inflate the prices. This was a great experience for me. Will recommend to family and friends. Thank you Francisco and the Drivetime family.

Just Wanted to let you know she did a wonderful job with the buying process. It was easy and no hassle. She went above and beyond and honestly I think she deserves a raise. Keep up the good work Breana

Was a very painless and great experience to purchase a car with Drive Time. I would recommend all my friends and family. They have a amazing staff. They went out of their way to make sure that we understood everything about each process of the loan application, car warranty, gap insurance again. Just an amazing experience.

Christine was amazing. She was really knowledgeable and listened to what I wanted and made it her mission to make sure I got exactly what I wanted. She also made the process so easy and stress free. I felt like a valued customer and not just another sale. If I am ever in need for another car I will come back.

When I arrived at your Bakersfield location, I was greeted with a smile and a warm welcome by Stefan. This gentleman made sure that everyone was greeted and assisted or at least let them know they will be attended to very soon. My whole buying process took less than 2-1/2 hrs from start to finish and at no time did he wonder off without letting me know he was coming right back. He explained every part of the process with patience and respect. He offered all options and at no time try to hard sale me something I did not want. What a great experience I had there and not to leave out the other sales staff, even though I had little contact with them. They made sure to check on everyone on the sales floor or outside. Thank you Stefan for great service.

We were helped by Oscar and he was a huge help. He made everything super easy and fast. We were out of there with a new car within an hour. We did have one hiccup but it honestly wasn’t the end of the world and he at least tried.

When I received the vehicle and took it home the vehicle wouldn't crank. Had to bring it back the same day and they had the wrong size battery on the vehicle. Then on Saturday 3/19 I had a blow out as I was driving. I mean I am beyond pissed.

Anthony was wonderful and friendly. He explained everything carefully. He let me take the time I needed and didn't push. He really helped me get the best car that I could afford. He even washed the car before I took it off of the lot!

I had a very amazing delightful time with the agent Ralph who help assist me in getting me and my daughter in a new car. He was very friendly And was very patient. He also gave me exactly what I asked for. Vs having me looking at just anything just to make a sale.

Had amazing service and so so happy with my purchase! Salesman Donnie was extremely helpful! I was grateful he was not pushy and allowed me to take time to make my decision and even had the vehicle taken for minor repairs so it was fully ready for purchase! It was an absolute fantastic find and was astounded by the amazing service (right down to the check off list to ensure everything was working!) Thank you so much for all your help and being a blessing during the the great challenge of finding a new vehicle!

Both men that I worked with were absolutely AMAZING. They were very helpful and easy to get along with. They were very clear on everything. I totally am telling everyone to go there and get a vehicle if they need one.

Amber ** did a great job of getting us into the vehicle that we came to purchase. The whole process was effortless for me and my wife. My daughter was even given crayons and a paper car that doubled as a piggy bank! Thank you all again!!

Chad ** was great! Very friendly, informative and helpful. I was disappointed with the online portion though. The downpayment and monthly payment I was told were not accurate and I was led to believe I could get the truck I wanted in Tulsa. It was in Missouri.

We made appointment and were greeted at our appropriate time. Amber ** was a wonderful representative and answered all our questions. We are very happy with our purchase. 2015 Chevy Impala. Price was right very Happy. Car was clean and had gas enough to get us home. Financing is perfect. Will definitely recommend you

Matthew and Dee was very helpful. Dee was able to take me around to test drive cars. Matthew found a car that was in my credit union range that I was able to purchase. Both of them took their times to help me get in the car I need it.

First time buying a car solo. I was super nervous but Oscar made it a great experience. He was super helpful from the moment I walked in the door. And he knew I had a time frame in order to be done, and I was finished 20 minutes early. Thank you.

I walked into Drivetime expecting a typical car buying experience with pushy, fast-talking salesmen and overpriced vehicles (especially in today's market). What I found was an easy, no pressure, friendly experience. From the start, Allison made my whole day a pleasure. She helped me narrow down what cars were available that would fit my budget and needs. She showed me several good options with no pressure to choose the more expensive option. I chose a vehicle and reviewed the financing options. I decided to go with my own bank to finance the purchase and that was a smooth process as well. (Even the bank commented on what a good value the vehicle was.)

The experience was a great experience, I got everything I needed. I wouldn't trade the experience for nothing else. The reps and associate are the best. They were very considerate, helpful, and answered all my questions. They also valued my opinion and helped me get a reliable car in a fast turn around.

Excellent Sales Associate. The entire staff works like a well oiled machine. The entire experience was exceptional. Even the manager was very helpful. We drove over 3 hours to get there and it was well worth it. They made it a fun and exciting experience.

From the start we were greeted in a timely manner and very respectfully. Jacob showed us multiple vehicles and really listened to what we needed and wanted. He was patient and willing to show multiple vehicles without making us feel like a burden. He stayed late and made sure we got the right deal for our down payment and monthly. All around a great experience.

We had a great experience buying our daughter a car from Drive Time. There are NO PUSHY SALESMAN following you around trying to get you to make a purchase. You check in, test drive whatever you want, and buy or not. That’s it! No pressure. And Pedro was fast, friendly, and knowledgeable. Best experience ever!

Ilia (not sure if I spelled her name right) was absolutely amazing. I had 2 crazy toddlers and she made it easy for us to get things done in a quick but accurate manner! She knew our girls were getting impatient and she gave us a time and stuck to it. Thank you for the awesome experience and patience. And shout out to Quentin for answering all my questions and getting everything set up before we even came for our appointment and giving us Ilia as a sales person! Keep up the great work guys! -The **

Great. Fast. Friendly customer service. Will be recommending and will return. Price was great and willing to work with what you got. Was in and out. Drove off with my new car same day. Car is in great condition.. Love Drive time.

Jason at drive time made our whole car buying experience so easy and hassle free, he and the staff was amazing. I would recommend Drive time to anyone!!! Thank you guys so much. You guys helped add this beauty to our car addition.

Kevin went above and beyond to ensure it was a smooth process and even looked for another vehicle just in case. Mike made it a great experience when my husband and I were there and when we appraised my trade in he really helped out a lot and made the rest of the process super simple. DriveTime even reached out the day after asking how it’s going and how we like our new truck. They also thanked us for picking them and to give them a call if we ever need anything. Mesa team is super friendly, very honest and ensure you get the right vehicle that fits your wants and needs.

Super smooth and easy to work with. Everyone there was awesome!! Everyone there was nice as can be. One of the easiest car buys I have ever had. I would recommend them and may even go back when looking for new car for my wife.

Thank you everyone for helping putting a smile on my husband face and working with us to get what he wanted. He is so in love with his truck. Thank you once again Fredrick in Broward and thank you one again Jacksonville.

This is the 2nd car I bought at Drivetime, very disappointed. The car was dirty inside and less than a quarter of gas, scratches on both sides of the GMC that could of been removed before selling it. Called to talk to manager and I talked to Jeff? I will not recommend Drivetime and will not be back.

Amber was very professional. Helpful in finding me a car that was affordable for my budget. Thank you, for your great customer service. I would recommend DriveTime to my friends and family. Thank you again for helping me find a car.

I recently visited the DriveTime in Greenville, NC. Jerry and Mike were wonderful and actually listened to what I wanted and was looking for. I didn’t feel pressured to buy or to look at cars we couldn’t afford. They recommended some vehicles to me and took me out to see them. It was honestly the best experience I’ve ever had buying a car and I’m very happy with the 2017 Ford Escape S that I left with. I wouldn’t hesitate to make another purchase from them, and I’ll definitely be recommending them to some of my family and friends.

Was not pleasant. At first I gave all my info online, and then got to the laurens rd greenville location to be asked for the same info again and told that the quote I got prior was a lie, then a salesperson explained and showed me the vehicle I qualified for and submitted my info to the bank and said I would hear from her yesterday before closing. I sent a email message asking about my application and still haven't heard anything from them. Which is very disappointing! That's not how you run a so called professional business!

Jason was wonderful, made the entire process quick and easy/ as did all the other employees that helped along the way. If you are having any financial difficulties they are willing to work with you to get a vehicle. Would definitely recommend. Thank you!

We first went to east Vegas Drive time and was really disappointed with the service there, my wife suggested we go to west Vegas drive time and let me tell you, I couldn't have been happier with the service I got, from the receptionist to the manager and especially our salesman. They all made sure we were very happy with our purchase, made sure that everything was correct and completely explained everything to us. Thank you so much for the amazing experience.

Thank you so much! The whole team at Las Vegas Sahara Location was so easy and amazing to work with. Really was such a easy car buying experience. I live a couple hours away and having everything ready for me when I arrived really made it easy.

I bought a 2014 Chevy Impala, 3 weeks of driving car started making noise. Took it in Silverrock. Had to repair $1700 worth of repairs, the next week car wouldn’t start, took it in and another $3500 in repairs, and here I am in week 5 of having this car, the air doesn’t work and the car isn’t starting again, because I’m on day 45 Silverrock is saying the repairs are not covered, I will never buy another car from Drive time. They sold me a $15000 lemon and it’s been a little over a month. I have a huge payment and still no car to drive. Buyers beware. Do not buy from drive time!!!

Victor was my sales guy and made the whole process so easy. I have been working with him for weeks to find the perfect car for to fit all of my needs. He was very helpful and very responsive to my needs. I will definitely be back and will refer friend and family to Drive Time. Thank you.

I had an amazing experience when I bought the Dodge Caravan. Cody was very helpful and was very patient. The process went very well. Getting the car, car insurance, and registration went way smoother than I thought. I had a great time.

We had a slight issue with our new car but your workers stepped up and had it took care of. Just wish the buying process was a bit faster but perfect otherwise. The people were great. Ty again for the car. I will be letting everyone I know about your cars and the way your workers are with us.

John and Dan were super helpful in explaining the entire process. I drove 6 hours while my dad was cosigning in another state and everyone worked together flawlessly to make it quick and easy! Definitely worth the trip! Smooth and fast.

Very helpful & determined to get you into a vehicle you will be happy with... Greeted with smiles and upbeat positive attitudes. When I came back to pick up the car it was a little dirty on the outside. One of the salespeople overheard me say something to my friend... She went and washed the car for me without me having to ask. That meant a lot to me A+++.

I’ve bought a car recently and the same day the car broke down as we reached back home. I immediately asked to return the car but I kept getting the run around and also was told to bring the car back if so. How can I bring the car back or broke down and we literally drove 2 hours to get the car, that isn’t my problem. I was also told to call the warranty company to have it fixed. I shouldn’t have to do all of that if I wanted to return the car, so I did because they weren’t trying to help me. The mechanic can’t see the car until next week, now I'm stuck since I only had 5 days to return. Awful company to buy a car from.

I was looking for a truck. But apparently you won't transfer a vehicle from another show room. I need to haul farm maintenance and feed supplies but I wasn't able to travel to Round Rock. SO, I took the vehicle with biggest payload available.

Donnie ** is the guy you need to see about getting a vehicle. Was very helpful, helped me make sure I was getting the best deal and a great guy all around. If I ever need a car again I'll definitely be asking for him again.

The purchasing process was wonderful and the staff was extremely courteous. A few days after purchasing my vehicle I noticed a loud noise coming from the engine. I contacted the location where I purchased the vehicle and the warranty company. I have had my vehicle for just a couple of months and I have discovered that it requires major expensive repairs that the warranty does not cover.

My representative Shonte was very professional and made the process quick and easy. I appreciate her help and patience. I was unsure which vehicle to choose but she explained the difference in prices between the two vehicles I was considering which made my decision way easier. I was very happy about my purchase.

Very friendly salesman. Very informative. I would recommend him to friends and relatives. Great test drive. Really good looking car. Very clean. Brandon ** was the salesman. Very courteous. Very professional. Answered all my questions and I was out of there in a timely manner.

The experience of purchasing the car was good but the following day the car broke down. I understand it’s a used car but didn’t expect to break down the day after purchase. Thankfully DriveTime has a warranty for their cars for a little amount of time but still very inconvenient and disappointing.

Man my experience was smooth and fast. The car was clean and affordable. My salesman Mr. T was very informative and I would recommend anybody to search him out. I will shop again in the future. They have a nice selection of cars to choose from.

I had an awesome time here at DriveTime… The whole staff worked together. They made me feel comfortable and at ease as we all know buying a car isn’t easy at all… and I got what I wanted. Good prices.

I apply online. They approved me for $400 down on a Kia Soul 2020 only 9k miles on it. I go into the actual office and they tell me they don't have the car at their facility and they don't deliver anymore due to Covid. The other facility was 2 hours away. So I'm stuck with purchasing a car from their lot. Not many options to choose from may I add. So now it went from $400.00 to $1200.00 to $2900.00 just for me to be walking out with a 2016 Kia Soul with 61k miles. Big differences. Then the insides was dirty. They don't detail the inside. So I had to pay an extra $20 to get it cleaned at a car wash down the street ughhhh.

I purchased a car on Saturday. Shay was the salesperson that helped me..Shay was awesome and had very good customer service. The whole process was quick. I was in and out, I will definitely be using Drive Time for my car purchases.

Kelsey was very friendly and did a wonderful job getting us out of there. We was in there for a long time and she noticed. So I once we got to here she made it such a easy and fast process. I went to another guy before her but I didn't catch his name but he did a wonderful job as well.

Didn’t have our car 24 hours and now it is not drivable the engine is blown and has white smoke coming out of exhaust will be in on Monday the 28th to get a refund of deposit. The car is parked in my church parking lot and you will have to go pick it up because it is not drivable.

I love my salesman. He really got me in a car and only if he knew my story, he was very helpful and stood with me 'til I got in my ride and I thank him for that. Best busy man but he came through for me.