DriveTime Reviews

The service and purchase was so easy and helpful. They didn't let me take the car I chose home right away. They inspected it and made me wait till it was a pretty much perfect car. I like that. Thanks.

The car salesman was great. He went out of his way to help us and he demonstrated excellent customer service. I think his name was John. I'm not sure. I can't recall at the moment. I would definitely purchase another vehicle from DriveTime in the future.

I just started to build my credit so i knew it needed work. 3 other car dealerships turned me down & a friend recommended Drivetime. From start to finish it was a great experience. EXCELLENT service. I would recommend drivetime to anyone. They are simply awesome.

I was approved and wanted a car from the Las Vegas Sahara dealership. Drove 4 hours and was told they cannot sell to me. I drove another 3 1/2 hours to riverside where I got a car. Not friendly people.

I was treated with the upmost respect, and I had great service in a decent time frame. I arrived at the Greensboro location at Drive Time. I was happy with my service and grateful for my salesman Josh. Josh is a great salesman and his team was also great, and I was thankful.

It was fast and easy. Asked for a repair and it was taken care of in a timely manner. I liked the facts of not having to spend hours in a dealership. Also great customer service. Smooth transaction.

From entering the door to leaving I was smiling! My experience at drive time was amazing. Erika went above and beyond to explain everything and ensure I had peace of mind especially when I left out the door. It felt as if I made the right choice! Definitely will recommend drive time to everyone I meet that will need a vehicle!

This is the second time I've been to Drive Time. Once with a family member and recently to purchase my own vehicle. I have also referred 2 other people who have left very happy. The staff is very professional, they don't have you there all day and always recommend good options that might work for you. I would recommend more people.

Toyota Corolla. Very helpful staff. Everything was nice and straight to the point. Had a good bit of cars on the lot that were nice. The prices were good considering all that comes with the car. The place itself was clean and put together.

They helped me get in and out pretty quickly. They even helped me entertain my son while doing the paperwork. My best experience buying a car!! They made sure that the car I was interested in had everything I was looking for. Thank you!!

My experience with DriveTime during the CoVid-19 Pandemic was excellent! Social distancing was maintained. Paperwork was well explained and quickly executed. Jamie, the sales representative, took time to explain and clarify any questions that I had. I would highly recommend DriveTime on McKnight Road in Pittsburgh, PA to a friend in family member. Thank you. :)

At this time I like to say thank you. I had a very good visit at Drive Time. Got the vehicle I wanted Nissan Pathfinder. The DriveTime personnel that assisted me was awesome. Salesperson the brother spoke very clearly, very plainly, super polite. If he still works there I'll keep doing business Johnny. Get my daughter to come there now. I thank y'all 100%. Keep on working with your customers and we'll keep coming in. God bless you all. God keep you. Again thank you.

Yaz was excellent with explaining in details of all of the paperwork and very patient with me and my fiance with providing the information he needed to submit to complete the process. The car is fantastic we are very pleased with the car.

Very easy and pleasant buying experience.. I am working on rebuilding my credit.. Thank you for providing financing and a great vehicle. Very friendly and helpful staff. Would buy from you again, and would recommend to others.. Again thank you.. Love my new Ram 1500 pickup truck.

This place help me out so much I recommended everyone I know to give them a try. I love my new car. The staff was very friendly to me and I didn’t stay in the dealership all day like most places just to be told "You need a cosigner" or "We can’t help you."

My car was purchased on Friday May 15th. I drove it 50 miles and it wouldn’t run after that. I called the manager and told him I needed to work all weekend and couldn’t have a car that wouldn’t run. He told me to get a jump and get there by 6pm before they close and he could order me a new battery. I told him I’d rather get the Focus and asked if someone could tow the car and help me into another car. My company CEO was going to be in town this week. They closed and I went all weekend with no car. We had a rain storm and my trunk was flooded so I really just want to return. The car. I should have went with my gut when manager said my rim wasn’t fixeable because its cosmetic pic attached.

Thank you Yaz. You are a fantastic, very patient, great customer service. Thank you DriveTime stay safe. Please give Yaz a raise you have a great worker in Lombard, Illinois???. I like how you did the six feet distance, thank you for that. My most favorite is the online application. How quick it works, and you don't sit long for someone to approve your application. And I like how the salesmans wipe down everything after a customer leaves, just being safe. I enjoyed myself and another thing I like is how drivetime give you options as a customer to choose your vehicle, not what they want you to drive so thank you drivetime.

I purchased a 2013 Ford Escape that had 92,000 miles on it. When I purchased the vehicle I was really concerned about the high mileage, but was reassured by the sales person that the car was in tip top shape & shouldn't be in need of repairs anytime soon. I was even told that the tires & brakes on it were brand new. So, I had $1000 down & financed 17,000 because I have crap credit & ended up with over $5,000 in interest. 2 months after having the car I started hearing the brakes scrub. I took the car to my local mechanic at Tuffy. The brakes & rotors needed to be changed. I paid $450 for new brakes & rotors.

Reserve vehicle online, make appointment, test drive, get approved, e-contract, they complete the warranty and services, then you drive your new vehicle home. Devin got me set up and on the road with everything I need. They even set up my Sirius radio for me.

I enjoyed and appreciate my experience there at DriveTime. The process was quick and everyone was helpful. Walisha, my sales rep, answered any questions I had and made sure I understood her answer for the questions I had. She even helped me find insurance that was affordable for me! Thanks, DriveTime!

Was excellent! I was greeted and the customer service was great and very friendly. They assisted me even though I didn't have an appointment. Service was quick and I wasn't questioned about my past credit. I wasn't turned down but they guaranteed me that I was going to get a car! I'm so thankful and would recommend friends and family to purchase a vehicle from DriveTime.

Fast and easy purchase. I have previously been to Drive Time with a friend of mines when he was looking for a car. The customer service and help they provided him was amazingly outstanding. They even answer all my questions I had at the time even though I wasn't their customer at the time. Months later I came back to purchase myself a car and received the

I had a Great experience yesterday 5/13 while purchasing a new vehicle. All representatives at this location were pleasant and professional. Adlil was my rep and he did an Awesome job! I will definitely refer my friends to Drive Time.

We bought a car on Monday May 11th. Ryan at the Shadeland Ave location took very good care of us. He completed the paperwork quickly and efficiently. This is our 4th car from Drivetime. All of the staff at this location are the best. Kudos to all of you.

I bought a four cylinder vehicle. Feels like a bad transmission. No have had the vehicle less than a month. I would like a replacement vehicle, if that is at all possible. Please advise. Thanks for your help in this matter.

Let me say that John & the other salesman were very helpful. John stayed in contact with me & found me a car. I've had a car with Drivetime before & it was a great car & I hope this one will be also. I've only had it a day so we will see. I cant log in or set up my account with Bridgecrest or Goldstar. I was afraid I was going to run out of gas before I got to a station. The buying process was good but some details missing.

It was definitely worth the wait.... It took a long time but I was satisfied at the end of the day. Didn’t to be picky of choice just wanted to ride maybe I could get something else later in the future from them with a better down payment.

They were great. Got me in a new car & on my way after being denied at a couple of other places. I would recommend DriveTime all the time! Thanks, Adib! I didn’t need a co-signer or a ridiculous amount of money for a down payment. I was finally able to drive away in a nearly new car for the first time in my life. My mother would be so proud of me today!

Everyone was so friendly and treated me so good. James made sure I understood everything and happy with my purchase. I am so thankful to everyone there. I have already recommended DriveTime to several people. Thanks again to everyone at the Fairfield location.

My first time ever buying a car and it was pleasant and easy. Very nice guys work at the Gladstone location I went to. Very much like my car. Happy happy happy. The online process was easy and a good experience as well.

The brakes are grinding. I was not asked to test drive the car only start it up. When I called to let my salesperson know they told me to contact SilverRock. SilverRock said I would have to pay for repairs.

Amazing customer service! Easiest experience I’ve had purchasing a car. Our car salesman was Zelda off of Judson Rd and she was amazing. She printed out a list of cars that were in my price range and affordable. Will be back in the future to purchase more cars!

Fraud and scam. Good day. My name is Tanya. I did the online application. I also called made an appointment asked questions. Took an Uber to the nearest location almost $30. When I get there the downpayment amount changed.

The most important thing that it was missing is the Bluetooth set up. I specifically wanted a car with Bluetooth and the ad said that it was there. I assumed that it was not available because I had not signed up yet. Not the case it is not available in the car at all. Also there are no DVD players. I was the last customer there and really wanted to get out of there as I had already been there two hours. Michael the salesman was great.

I was skeptical at first but the Friendly and courteous salespeople and the entire staff. I felt comfortable with my decision to purchase my car at Drive Time. I would definitely refer anyone to drive time. I will definitely will be making another purchase from drive time in the future.

The overall experience was fine only that every vehicle we looked at at first and decided on we was told couldn't get it even a lesser amount on price tag than the vehicle we ending up purchasing. Other than that the young guy was very professional and courteous.

I am happy and concerned at the same time. When I drove home and parked I was automatically locked out because the key fob had no battery so I had to leave the car parked overnight to go to Auto Zone and buy a key to unlock the car. Do I get a second set of keys? I understand that Covid19 has changed how things are getting done but I have also left messages and emails and no return call yet regarding my issue. Thank you.

Experienced good service throughout the process. Everyone was helpful. They were timely when I arrived and allowed me ample of time to view the vehicle and ask questions. Overall I was pleased with my experience. I traveled over 300 miles to this dealership to pick out the vehicle of my choice.

I had they best salesman and the store manager was awesome. I will be sending everyone I know there.. I’m so happy and pleased... I came here cause my daughter came here.. We got the same car. Ford Fusions.

My experience at DriveTime was different this time because of the virus. John was very understanding and work very hard to help me find the perfect car for me and my family. I would like to thank the staff and Management for make my experience a pleasant one.

Had a great car buying experience at the Sahara location with Elena **. My brother and I both left with new cars. We only spent 3 hours there, which isn't bad at all for purchasing 2 cars. Elena also called today to check in with us. Amazing customer service!

Yanira was great in assisting me with my purchase. She was patient, detailed and overall it was a really good experience. Especially during this time when everything had to be done online and over the phone. I'm satisfied with my services. :)

I had an excellent experience and great customer service at the Fayetteville DriveTime! The whole team was extremely helpful and made our new car buying experience very pleasant. I was able to communicate by phone and text message to almost complete my whole entire purchase, I only needed to go there and sign the papers!

The customer service was terrible at the Downey location in California, slow response time, and sales reps with attitudes. I purchased my vehicle with cash and not one thing was done or said to celebrate my purchase even after the hassle of going to 3 locations. Go here if you want to be treated like crap.

Honestly don’t leave reviews often unless I feel it is justified, and by Lord this is. Amazing time with the Representatives at the Wendover Location and made me feel comfortable and treated me as a human being, not just another customer. We cracked jokes and I found the car I wanted and enjoyed. 10/10 stars would buy, recommend, and vouch for.

We purchased a used 2019 Hyundai Tucson with 17,000 miles trying to have a low monthly payment and a 60 months loan. When we dealt with Priya sales person We felt rushed, ignored and no answered questions. When We checked asked and checked with Priya about length of loan And she assured us that was 5 years or 60 months. We got rushed thru signing contract. Priya said she’ll emailed to us. When we got home which is 150 miles away we found out that loan term was 72 months. It’s absolutely outrageous and dishonest of her part. Priya needs training and to be absolutely honest and have 100% integrity.

We originally made an appointment for 4/27/2020 at 11:15 am. We traveled from Las Vegas, Nv. Very unprofessional agent. I understand Covid -19 pandemic situation. Hot weather outside. Initially deal we’ve made for 2019 Hyundai Tucson was for 60 months term and I just found out it’s 72 month term. We’ll return the car.. We live in Pittsburg, Ca. So we have to travel back to Fresno, Ca. We had so many questions which none were answered. Priya definitely needs a lot more training. We felt neglected yesterday while waiting and processing credit application cause she was dealing with 2 other customers at once. Not good it all. Pretty dishonest (60 months should it been instead we're on 72 months term. Not good)..

THE application and approval process went smooth and fast. However once you sign the paperwork and take the car off the lot good luck. A few days after we had the car, we complained about a noise and acceleration issue the car was having but we were told in the car model those cars are like that. So we trusted their knowledge. 6 months later, the transmission went out and we contacted Drive Time and pretty much their comment was, "Too bad so sad" and that "you should have gotten an extended warranty."

Had the most pleasant sales representative. Greeted us when we walked in, located our application and gave us the best deal that was in our means and desires. Explained in great detail about the vehicle, asked if we had concerns. I appreciate the honesty and respect we received. I referred two more friends to this location just because of our great experience. Thank you.

I set up an appt. to look at a truck I saw on their site, after just roaming sites to look at trucks. To my surprise even with bad credit and short time at my job I was approved, although I did require a cosigner. My husband cosigned but it did take a few days to fully approve the sale due to him being a 1099 and the bank needing a bunch more info. It was frustrating but they got it done. Tia ** at the Chesapeake VA location was awesome. She really dug deep to get the banks approval for us. She knew how badly we wanted and needed this particular truck.

Great experience. I needed a second car, one that I could depend on because I travel with my job. Found me a great car but was a bit pricey in the end but overall I would definitely recommend them to my friends. I'm very happy with my new car.

I came to DriveTime with bad credit and poor financial decisions but I needed transportation for myself and my seven year old daughter. The Oreo was was easy and Shana certainly walked me through everything. She certainly multi-tasks and gets the job done. There was one other gentleman in the office who was very nice as well. Thank you for all your help and making this experience a pleasant one.

Sergio, not sure if I spelled that correctly, sorry???? was awesome! Easiest car buying experience I've ever had. He was extremely knowledgeable and very courteous. I absolutely would recommend the Knoxville branch for your vehicle buying needs! I researched this company and found a great approval rating across the board.

Ryan is an amazing sales associate! I came in with the mindset that it was going to take all day, but it was under two hours. He was very nice, transparent, and honest. He worked with me and took his time, and honestly this was the best car shopping experience I had. I felt like he cared that I got what I wanted and it showed. I wasn’t pressured into anything, he answered my questions with no problems. When it’s time to get my sister and mother a new car this is who we’ll be coming to see.

Charly was great in helping me drive off the lot the same day. We had an issue getting my down payment from the bank but after working tirelessly for hours we were finally able to get permission from DriveTime and my bank. They were very patient, understanding, and really did everything they could to help out the customer. I would fully recommend them and drive time to anyone looking for a new car!

Tobi made sure I got exactly what I wanted. He took care of me from the time I walked in he was very polite and allowed me to ask questions and explained everything in full. I did not have a great experience when I went to another DriveTime location and he made me excited about getting another car.

I had an amazing experience at Drive Time. Reginald ** (Reggie) was my salesman. He did an amazing job at making me feel sure about my selection, answered questions and the whole process was so fast I couldn’t believe it.

I want to thank Nicole ** and Zack ** for making our car selection and purchase stress free. They provided exceptional service from the point of scheduling our visit, the application process and the final close out. DriveTime should be proud having them part of your team. I’m hopeful that DriveTime would reward them both for their exceptional performance. I’m certain that Nicole ** and Zack ** will do nothing but excel in this industry. Thanks & Best Regards, Tim **. Rashard **.

Very very pleased. Dylan was amazing. He helped me get my car. He was very nice and helpful. Super nice selection of cars. Very easy to apply and get approved. They take just about anyone with good or bad credit. 10/10 would recommend others to go as well.

Our sales team was awesome. Tameka sent us many cars to review and took the time to go over them all. She matched us with the car best for us based on down payment and monthly payment. She was awesome.

I had called the week before to set an appointment time. Staff was very nice and helpful during the call, answered all of my questions, and displayed great customer service. When we came in on 4/18/20 the salesman was inviting, really laid back, and made my family and I feel very welcomed. Staff did a great job making us feel welcome and took their time with us. We will definitely do business with the office in Greensboro again. Great staff members.

I would like to extend my appreciation to my sales person Nona from Drivetime on East Colonial Drive in Orlando FL. From the moment I did my application online, she was the one that reached out to me. She had booked my appointment for a Friday. But I called her 10 mins before closing time on Thursday asking if I can come because I was really desperate for a car. She welcomed me. Showed me the cars I qualified for and I came in the next day to finish the process. Nona was so patient and excellent at what she does. Great customer service and great attitude. I would recommend her to anyone and everyone. Thanks Nona for the best experience ever. Hope god continues to bless you with your excellent talent.

It was a very easy simple process. I was helped out by outstanding staff! Shout out to Eric for helping me find my ride. It was a great experience. I was in and out with everything I needed to know! Appreciate the help guys!!

I bought a Ford Explorer XLT. I had a wonder experience at DriveTime. I love my vehicle and Joseph did a great job in assisting me. I will let my friends know about my experience and to see Mr. Joe for all your needs, again thanks.

I've put off buying for years because I dreaded the whole "car buying" experience but after dealing with Asia and Carlos, I see my concerns were not warranted. They made it extremely the experience easy and fun! My husband used to be a car salesman for Landers Mclarty and he gave them two thumbs up, he said if he could he's give them ten thumbs up. They just treated us like family and it meant so much and I also got an amazing ride outta the deal. Thank you Asia and Carlos and we will definitely be seeing you again!

I had a Great experience. They were Very friendly people and fast at putting me in my car. I drove from GA to Florida for my car. I’m really in love and happy about the choice. I had a great experience. They were very friendly people and fast at putting me in my car.

I LOVE my new car!!! Ivan ** was AWESOME. There were 2 other gentlemen in the office who were just as helpful. Everyone was patient, kind and willing to help me. I would recommend ANYONE looking for a car to head to DRIVE-TIME =)

The cars could have been cleaner. There was smoke residue all over the windows and the car smelled like cigarettes. They never tell you the total cost of the whole car. It went from 12995 to 33000 by time it's paid off. That is way beyond highway robbery, but when you need something to drive there is no choice. Will definitely not deal with them on my next car.

I am not a first time customer and I have also referred someone else to them. They have wonderful customer service and patience. They never made me feel uncomfortable. It was like whatever I wanted the salesman Tyronn tried to meet our need. I give them 5 stars.

I deal with Steven to get my car and I honestly loved it. Steven was nice and great person and he broke everything down to me so I can understand what I’m buying. He got me the car I want and I loved it!

I purchased a 2010 Jeep Compass about 3yrs ago, and I went to DriveTime because I needed a second car for my son. I was going through an ugly divorce and my son was able to drive and get my other two children to school, and daycare, and he was able to get back and forth to school himself as well. So I gave him my other car and I drove the Jeep Compass. After two months of having the car the steering wheel started shaking, so I took it to a mechanic shop, and I thought I had a warranty, and when we called the drivetime company they said I was out of my warranty window.

2010 Chevy Silverado. Salesman was very nice, not pressuring at all. The whole experience was very pleasant and fast. Would gladly recommend to anyone looking to make a purchase. Love the new truck and I'll definitely be back. Thanks again for all your help, amazing sales team.

Frank at the Sanford location on 17-92 was more than helpful, I felt comfortable and felt no pressure. He was relaxed and walked me through everything with extreme patience. It was an awesome experience. I found the car I wanted with no issues, I would definitely recommend people going there just from my experience.

I had a great experience there. It was smooth and pleasant. She was very nice and helpful. No complaint because she had a pleasant attitude and humble, she was a great help and I Thank her for all she done and never not one time she had any negative thing to say cause she have a good heart.

I àbsolutely loves my purchase... The salesman was very knowledgeable and helpful. I finally have a reliable and dependable nice ride. Thank you all for helping me. I really appreciate everything. Drivetime is a very good place to do business.

Mr. Solomon ** was an excellent salesman. He was patient and got me in a vehicle the same day. He took his time and explained everything to me about the vehicles he should. I told him what my price range was and he showed me cars in my range. Thanks again.

I had great customer service. Gavin made sure I was taken care of and happy with my new purchase. I was not happy about my trade in value but that was beyond Gavin's specialty. He did amazing! Gavin made me want to come back in the future.

I came in to look for a car for my 18 year old niece. I found exactly what she was wanting, it was a good price with lower mileage. This is my 3rd car purchased from DriveTime. They are there to help when you don’t have perfect credit. Thanks for everything, you guys are doing great.

I would recommend to anyone trying to repair credit and get a nice car. Dana helped me with my purchase and she was excellent. She was very patient and knowledgeable. We had a longer day than expected but considering the social distancing circumstances some employees were working from home so she had to send all information back and forth via scans. Overall I would say we had a nice experience.

Jeremy was professional and thorough. He valued my time and got me in and out in under 2 hours. I told him what I wanted and needed and he found the perfect vehicle for me. I would highly recommend Jeremy to friends and family.

Keisha was great helping facilitate the deal and made the experience easy. The car is good and I’m glad I got the chance to have my son see the experience of buying a car. Thank you again. Keep up the good work.

I was satisfied with the length of time it took for me to drive off in my new vehicle. It was hassle free. I was disappointed in the fact that the first car I drove off in quit on me the very night that I purchased the car. I had to turn that one in and get another. I fell for the first car, so the replacement does not excite me as much as the first. They did not fix the first car because they could not get the car to do what it was doing with me. I did not like that. Overall, I would recommend to a friend.

Tyrese was awesome. Very professional and patient. He took the time to Explain the entire process as it went along. He was very knowledgeable. He completed my transaction with me walking away as a satisfied customer. I will recommend this process and dealership to all my friends.

DriveTime staff, Eric, Elliot, and Jeff were friendly, considerate, professional and very respectful. Eric was our on-site sales rep and he made everything seem so simple. We absolutely love our new Kia Soul. It is a fantastic car. Keep up the great work! DriveTime is giving CarMax a run for their money. Thank you and stay well.

My experience was wonderful. Excellent customer service provided by Walisha **. Not only was patient and professional but gave helpful and insightful suggestions of my purchase. I would definitely recommend this location in Macon. I drove an hour for this quality service and it was well worth it.

Ms. Susan ** was a breath of fresh air in the midst of the horrible day I was having. She was patient, kind and made me feel like I was having a casual exchange between two people, and not that I was making my first big purchase. She was amazing.

The customer service was wonderful. The agent had knowledge of all the questions I had; but I still didn't get the vehicle I wanted because of my growing family size. I wish there was a way to get the vehicle I needed.

Buyers beware! After purchase service doesn't exist. The car I bought 34 days ago is parked with a faulty transmission. I've been given the run around trying to use my $5k warranty so now the car's parked. I have no ride for 3 weeks while I wait for an appointment to have it serviced and the second car payment will be due in two weeks. Unfortunately I will probably have to turn it in as I'm not sure how I will get to work since they were unwilling to work with me at all.

I would never ever shop there. I won’t recommend them to no one. I was lied to. Cheated on by your employees. I’m not happy with my purchase at all. I needed a new transmission within a week time and no one assisted me so I hate Drive Time period.

Dealing with Jeffery. But not only him all the employees were professional and caring. Jeffery was accurate with all the information and didn’t hound me to buy anything. Just showed me the details. Would recommend Drive Time every time!! Was the easiest and most relaxed encounter I have had at a dealership in my life.

Malcolm was fantastic and helped us finance a great vehicle. He was professional, calm, patient and very helpful. I would highly recommend him as well as DriveTime to anyone considering a used car in excellent condition. It was a pleasure to do business and look forward to seeing y'all again.

Derrick was amazing. He was fast, had everything ready by the time I got there. I was very pleased and really appreciated his help on everything... He got my car transferred from Delaware to his location which was pretty fast. He was very kind and patient which was dope.

Great Experience. Nicklaus was amazing! He did not pressure us to get the car that he wanted us to have. He took his time and was very patient. I am trying to get my friends to go get a car from Drive Time. Thank you!

From the first moment I stepped in the building the staff was very polite and courteous. They were very attentive to my needs. Their customer service was great. Thank you!! Very highly recommended! This is what a car dealership should look like.

From the moment I walked in the door.. I truly felt comfortable and was treated by kind people with prompt service. My experience with Ryan at the Mesa location was stellar. He made the process simple, quick and enjoyable! I drove away in the car of my choice with excitement and appreciation!

I work in an industry where we actively listen to each client to each client's needs with compassion, and understanding. This is exactly how I felt from the moment I walked in the door at DriveTime Van Nuys to the moment I walked out of those doors with a 2017 Hyundai Accent. I sought a vehicle to ensure safety not just for me and my infant but that of my clients who rely on me. Ashley and Brian explored all avenues to ensure that my needs were met without disrupting my stability. Most positive experience of 2020.

I changed my appt from a morning to an afternoon. However, I had to wait a few hours before getting help I needed. They did ensure that I was comfortable while I waited. Once I met an associate, the assistant Manager Trevis **, I had a fantastic experience. He made sure to describe the process and during the test drive of my Chevy Trax, we talked like friends would and I found he and I had similar interests. That set the tone for the rest of the process which was outstanding. He got me financed and out the door with insurance and a huge smile. Trevis is amazing at what he does. Another associate was not communicating properly with another client, and Trevis made sure to nudge him without interrupting my deal or making the other guy look bad. He had finesse and superb people skills. Trevis made the few hours wait worth it all. Thank you!

Bought a truck. I was pleased with most of the process. The only thing I didn't like was the lack of information like how much longer the process was going to be. I did like the fact that they put enough gas in the vehicle to bring it to half tank mark.

I am very pleased with our car buying experience at Drivetime. There was no hassle because our credit is less than perfect like with other dealerships we had visited. Anna was very helpful in finding us the right car at the right price. The process of getting financing options was quick & painless also. Total time from arrival to test drive to signing contracts and leaving in our new car was just under 2 hours. Least amount of time I've ever spent purchasing a car!

I was honestly impressed with the service I received at your Sanford, Florida location. Your sales associate Julius was extremely professional, very knowledgeable and outgoing. He took his time and answered all my question I asked to look at 3 different cars and he helped me pick the right car for me. I never felt rushed or pressured to buy anything and when I finally made a decision he and the manager went over everything in detail. I would recommend him and this location to anyone looking for a good car.

I brought a 2010 Honda Accord for $18,000 from the Monroeville PA location. It was the worst car I have ever had. First of all the car is worth about $6500-$7500 when I bought it. Well that wasn’t a problem. I told him about the air-conditioning. He told me it was just cold in Pittsburgh at the time which was a bunch of bull. It turns out the air condition had a major problem.

Today I decided to visit DriveTime in Glenburnie Maryland. I must say I didn’t really have high hopes of leaving with a vehicle. Before arriving I called a few times to let them know that I was running a little behind due to work and that I was still going to try and make it. When I called I had spoken with Tina over the phone and she assured me that as long as I was there before 9pm I would be assisted and just as I arrived at 8:30 pm Ms.Tina was there to greet me just as she said she would be!!

Overall the experience was good but the process is most definitely slow. I originally came in the trade in my car, but nowhere online did it say that you have to have a certain loan amount left to trade in your car. Then when I said I’ll just get a car anyway I was presented with some great options after I initially left the store for 10 min. They didn’t tell me exactly what I was approved of until after I came back and asked.

I needed to get into a car quick, I was in a rush and after seeing what I was approved for, I was pleasantly surprised by James! He got us right in and out and made sure to get me the best deal possible which was all greatly appreciated! I couldn’t be happier with my choice. I can’t wait to recommend friends to go see James at DriveTime to get into a fresh new ride!!

We had such an incredible experience. We told Derrick what we wanted and what we wanted to spend. He came back with an amazing list to look through where we found our PERFECT car! Great atmosphere. Clean, willing to work with us. Definitely recommend to anyone looking for a vehicle!

Very pleasant experience with the staff at the Atlantic Blvd Jacksonville location. Came in and was given a chance to look around the lot, was told that if I didn't see what I wanted they would try to locate the vehicle I was looking for and it was in Orlando. They went and picked it up. Called me the next day and I purchased the truck.

I cannot say enough good things about Zee, Antoniva, Staci and Adam. Second purchase from DriveTime West Colonial. This location is the perfect example of going the extra mile. They truly care about their customers and it is reflected in their attitude and work product. Stellar customer service!

I had sales guy Steven **! He was great! My overall experience was great! Went in with no car and rolled out in a great car! Steve was great! And very professional. I did not feel rushed or pushed into a purchase!

I am thankful that DriveTime gave me an opportunity to be able to get a new car, but normally when you purchase a new car it is washed up (inside and out). Mine however wasn't. The sales rep told me he was going to gas it up. When I got in it to leave I was thinking I would have a full tank, no he only put like $5 in it.

Great salesperson. She was determined to make sure I left with a car that day! She was thorough and patient with me. I give her high marks and would recommend my associates to go with Shonte. The manager was great as well.

I was given a vehicle at your Covington Pike location that was not washed as if it was the norm... First, the back of the vehicle was full of water where the spare tire goes... After I did a pretrip on the vehicle the problem was discovered. They took care of that but word to wise check vehicles and clean them up prior to selling...

The salesman was friendly and funny. The salesman pushed to have us walk away with my favorite vehicle!! By far the best car buying experience I ever had!! The car, although older than my other car, felt like an upgrade!!

Mr. ** was awesome. Great customer service and listener. Very attentive to my needs and questions! Great! Your company needs more people in place like him. Well worth a standing ovation and promotion! I pray you continue to succeed in all you do!!!!

This was the easiest car buying experience I have ever had. They treated us like family and made sure we got the car that was right for us. We had a minor problem and came back a few days later. The problem was solved swiftly and to our satisfaction. They were actually happy to help us with our problem. Loved it and would recommend Drive Time to my own family.

Wonderful experience. Jessica made the process of finding the right vehicle and purchasing that vehicle very smooth and efficiently. She is the best salesperson I ever worked with and I will definitely be recommending this place of business for any and all that I am aware of who are looking to purchase a vehicle. Thanks again Jessica for making this the best car buying experience I ever had. You are AWESOME!!!!

The manager Kelson and sales rep Antavious did well helping me get approved and chooses a vehicle. Antavious was very attentive and walked me through each step. Everyone there was doing all they can even with it being very busy. I would recommend anyone who wants good service and wants clear and quick approval for financing options for a new car purchase.

Customer service was GREAT. Process was easy and fast. This was my first time financing a car and they made it comfortable for me. I got a approved before I even got there which made it even easier. I’d recommend everyone to try this place.

I went in an hour earlier than my scheduled appointment time but that wasn't a problem, I was helped within fifteen minutes getting my paperwork started. Colt was amazing at showing me all my options, he was considerate with my situation, and he appreciated my time as well. Colt made sure I was getting what I wanted and never tried to upsell me on anything. I have experienced car buying twice before (one used and one brand new) and this has been the best experience yet! DriveTime made it as smooth and quick as possible.

Ashley & Brian made car buying simple! They walked me through everything and were kind. I would definitely recommend them and DriveTime. The only lapse in the process was they didn’t have my new to me car washed. But overall a positive experience.

Everyone was super nice and friendly!! Very easy to talk to about what I needed and helped me get a new car for my family!! Made me and my children feel very welcomed! We had a bad experience at budget For The People back in November, and was made to feel like I would never find a better deal than what they had to offer. But I most certainly did find a way better deal and in a car that I actually got to choose not something they told me I had to drive off the lot In! They took their time but Actually not that long we got there at 6pm and left by 9pm!!! So Thank you Drive Time!!

I looked at several vehicles that didn't have the features that were listed on the computer or the sheets in the car. They also were not clean inside. Bryan was very helpful when I needed to find a 2nd car due to my original purchase lacking features that were listed. He went the extra mile to find me exactly what I wanted.

Adam ** was my direct contact and I feel he went above and beyond to get me in the vehicle I wanted. I had a great experience and will definitely return to DriveTime for my future car shopping experiences. Thanks again Adam, you my experience top-notch and I wish you great success in all you do.

I had to take my vehicle in for a major repair 3 days after purchase. On my way home one day the check engine light came on. Took it to a shop and it was a $706 repair that was needed. Yes the warranty covered it, but I lost a day of work. This is something that should have been seen before. On top of that the car is sold with mismatch tires. Yes I failed to see that before purchase, but any dealer will put on new tires that match if needed. Will be posting my review on Yelp as well.

My experience was AMAZING! Cam and Tamika are wonderful people that helped me get into the car I absolutely and did everything in their power to make it work! I LOVED Tamika’s friendly attitude and service. She really is an overall amazing, wonderful personality! 10/10.

This is my first car purchase and Andrea made it so smooth and easy for me. She’s a really great salesperson and she looked out for me and considered all of my prerequisites. I will definitely be referring my friends and family to DriveTime!!!

Cedric at the Irving location was absolutely amazing! He went above and beyond to make sure I got a new car after driving 4 hours to the location. He is knowledgeable and friendly. I would definitely recommend him for any purchases!

The salesman didn’t have knowledge of the products you offer as well as said a lot of misleading comments. I over like the car but had a very bad experience with salesman. Wouldn’t recommend him to anyone. Not only did he give misleading information once confront by the in he was argumentative with my mom. He didn’t seem to want to show me options outside of the bare minimum. Basically told me I couldn’t afford it.

Malakya was great in helping us pick what car was right for us. Enjoy knowing how much I needed to get the car and what my payments would be. DriveTime would be something I would highly recommend to family and friends.

Ron was amazing. He helped me feel comfortable and confident in making the right choice for a car. Furthermore, he demonstrated the ability to empathize. I was sick during the whole process of buying the car. Ron made it so simple and easy to get me back on the road.

He was good on what he told me about the car. I check it out and he was able to tell me what I want to know in a way I knew what he meant. I would do best with him again in telling all my friends to go see him.

In 2019/20, my credit took a HUGE hit due to an ugly divorce. I ended up losing my two cars and found myself in need of desperately seeking transportation. I did some research and only after applying to a main-stream dealership, the sales person suggested I give DriveTime a chance. I got up early on Saturday morning, found my way to the location in Lauderdale Lakes, Florida. I was welcomed and assisted fairly quick. The sales rep, Keku, did a wonderful job along with Mr. Thomas **, the manager. They gave me options, was very clear and at the end of it all, I drove off with a car. Thank you guys for a great job! You've earned a life time customer and referral.

The Woodbridge DriveTime was beyond amazing and were very helpful! So appreciate all of the help! Thank you Shannon!!! He was great! Jay and Chris were also very helpful as well. Overall the entire process and team were great! Thank you very much!

I had Kelly in Athens. She is the most awesome person I have met. She was totally honest and put me in the best vehicle that would be feasible for me. I'm so thankful I got her as my car salesman. Kudos Kelly. I'm referring people to you only!!!.

Overall experience was great. Super easy approval and the buying process was smooth. Happy with my purchase. Please share to the DriveTime team in Orlando, Fl!! Victir and Brad made this possible and I will recommend new car buyers to DriveTime.

James ** was very helpful and gave me the vehicle I wanted, I was nervous at first by everything was painless. Thanks again, I was walking back and forth to my son school and work now I can drive. Thank you.

My salesman was Wade **. He was an excellent salesman. When I came in I had my mind set on 1 particular vehicle but once learning I had to put a higher deposit, he was able to introduce into another vehicle that had everything I wanted.

Melodey was super friendly and helpful. She made sure I was comfortable and got exactly what I was looking for. She made sure all my questions were answered and I understood the process completely. I will be buying cars from the Temple dealership again.

So the night before I went to DriveTime I had already went online and spotted my car and made a appointment for 215 the following day which was Feb 29th. I arrived at drivetime in Jackson MS about 220. I was check in about 222. I sat there all freaking night. They were very helpful and nice. It was sooo packed with people but I sought there for over 5 hours but guess what - it was well worth it. I was being very patient and calm my whole time there but my sales associate name was Ken. He was excellent???? He was so full of energy even though he had already served a million other clients before me. Lord he was ready. Everything went great. He help me to the limit. It felt so good to drive off in my new 2017 Chevy Malibu. I'm very thankful for him❤???

First time buying a vehicle thru DriveTime. We had excellent service with Nazir! Very professional, he worked quickly and efficiently. Overall, our experience was great. Very friendly staff from the moment you walk thru their doors to exiting the facility.

Shay our salesperson was so very helpful from the time we meet with him till the time we purchased our car. He was very patient and took time to explain everything and made sure we got the car we could afford. Will definitely recommend him to friends and family.

Thank you DriveTime for having a great guy like Christ working at your Woodbridge VA location. He was able to help me get my wife a car she really likes now and is happy. I really appreciate it for the quick service and for helping me make my wife happy.

Courteous and knowledgeable. Marshall ** was assigned to assist me at DriveTime on my visit on 2/29. He was friendly and made sure that everything was made clear of or just keeping next steps along so that if he needed documentation or confirmation of something to come, it was in progress so that it was ready if needed. I appreciate how diligently he worked to create my application for financing.

I had a wonderful experience buying my car from DriveTime. Bri did an excellent job as a salesman! She went above and beyond to make the car buying experience run smoothly! She was so patient as I had 4 cars I was interested in and she patiently showed me all 4 cars. I would highly recommend Drivetime to others!

I cannot thank Shannon, Ty, and the rest of the team for making the car buying experience as painless as possible! The entire staff makes you feel welcome from the moment you step in the door to the time you leave the lot.

One thing I can say is they will get you in a ride. It's a lengthy time to do everything that's needed so eat before you go. Curtis was very professional and knowledgable on what's needed to be done. Great work.

James ** made buying a car easy. He was very informative and helpful. He answered all our questions. He made sure we were happy with our choice. I would recommend anyone looking for a vehicle. Thank you all so much for working with us.

I found the entire sales team knowledgeable, and accommodating. The experience was painless, and fun. Special thanks to Marshall ** my personal sales associate. He was a pleasure to work with, and I look forward to recommending him, and Drivetime to anyone with a vehicle need in the future. Five stars, and two thumbs up!

My sales person Christina was a joy to work with. She was patient not pushy and made the process enjoyable. Really like the options and warranty. Used car lot gone professional! Also notable was Fitz from the Pinellas Park location. He and Christina did a great job.

Zelda was very helpful throughout the entire process. This was a very pleasant experience and I would recommend this dealership to any and everyone in the future.. I was kept kept informed throughout the entire process, (informed of changes and the sale of vehicles I was interested in..)

I was really please with my salesperson and the overall speed of the whole process was really fast, would definitely recommend DriveTime to a friend. I'm only complaint would be the vehicle I received was dirty inside and out.

You guys are awesome. You made it easy. I got the car I wanted at the right price, very friendly atmosphere, very honest and I like that you guys are the best. Samuel was my salesperson and he was the best.

Trevon ** was very professional and a great help, I had a great experience. I would most definitely recommend a friend to come and enjoy a great experience with the very helpful staff at Downey DriveTime. My overall experience deserves the five star given.

Would definitely recommend! Bo was very helpful with getting me into my used Chevy Malibu. We got to Drivetime at 7 pm, after 45 mins of finding the right car she then left to Montclair to pick it up and by 9:30 pm, I was driving off in my new car.

Did not know my order number and did not see it on the contract so I provided my account number. I appreciated the service I received as I drove over an hour to look at a car and after negotiation bought the car. Your online advertising was upheld by the manager of the Charlotte location 11905. My sales associate Ryan showed sincerity and easy going personality. James the manager on duty made sure any questions or issues were handled making me want to do business here at this location even if I have to drive more than hour to get a car. I recommend for corporate that when sending the contract by email that it has an encryption to enter password as there is not much security through emails and my social security number and other info could be used for identity fraud.

Lucy is the best. Thank y’all for all always help me get a car fast and accurate manner, fresh popcorn and clean space. The manager was helpful and courteous, their recommendations was right on point. The wait was not long and the whole encounter was pleasant from beginning to the end.

They were very helpful and very accommodating when helping us get the right vehicle that we were happy with and in good working order at the time of purchase. They made sure all of our questions were answered. They made sure we were very happy with our payment amount and due date.

Mr. Jaspar ** was very helpful from the beginning to the end, he did an amazing job, helping and breaking down everything I didn’t understand. It was a smooth process, never was rush. I will definitely recommend my friends and family to Drivetime just so Mr ** can help.

Thank you for such amazing service and with a smile. I'll be back again for sure. And I will refer family and friends as well. Was worth the drive and your team was more than accommodating. I sincerely cannot thank you enough.

While purchasing a car was actually simple and quick, the wait time to actually see some one was ridiculous. We scheduled an appointment at 5:45 pm. We actually showed up at 5:15 pm. We did not get seen until 8:00 pm because you do not have enough employees. We waited around for over 2 Hrs just to be seen. That is ridiculous. When we did finally get to speak with someone and purchase a car, the experience was great. The sales person and all the people involved where very helpful. But time is valuable and that wait time when an appointment is scheduled needs to be solved. The three stars are for the good work the employees did in finding us a car and being helpful. The missing two stars is because you do not have enough employees and made us wait 2 hrs almost 3 hrs after our scheduled appointment.

My sales rep was Trevis **. I would give him an 10 all the way across the board. From the moment we got out the car until the time I drove off the lot with a new vehicle he was helpful and made sure he did everything he could.

Wow I really trying to find the most positive words I can. Victor was absolutely amazing! He was very attentive, very patient, polite and really took initiative in finding us the best vehicle, deal, etc. He really made us feel so welcomed and comfortable. There is no doubt that I would definitely recommend him to any one I may know seeking a vehicle. I truly am thankful he was able to get us out of there with a perfect vehicle!

I only gave a 1 star rating because of the fact that we didn't have a problem with the first time with buying a car about a year ago. But on 2-15-20 my husband and I went to get an idea of what we wanted and couldn't make a decision so the sales person Gary said to come back later. So we go back today 2-27-20 and the general manager name Vincent ** said that my husband was block from buying a car thru Drive Time because another manager name Jeffrey ** mind you someone we never met said that we got upset and said that we decided to go somewhere else... which did not happen.

I worked with a couple of people at DriveTime over the span of two weeks in order to find a car suitable for my family and budget. Ed, my salesperson, was with me from start to finish and helped me find the perfect car. He is honest and thorough and I left in my new car feeling very happy with my whole car-buying experience. If you are considering buying a car, go see Ed at DriveTime in Laurel!

Seth was amazing. He made sure that all of my questions were answered. He also bent over backwards to make sure I was comfortable with my purchase and the experience. I highly recommend Drivetime. The whole staff is awesome and the chairs are comfortable.

Farooq helped me every step of the way thru my process of getting a car loan and even insurance for my new car. He was very patient and detailed about every question I had. Thank you so much. I had a wonderful experience while purchasing a new car. I would recommend Drive Time in Van Nuys to everyone.

Chris was awesome. His dedication to customer service and satisfaction is beyond what you would expect and he is very upfront and honest. Also very efficient. I would definitely recommend him to anyone. The best car salesman I have ever met.

I had the best experience with my first ever car purchase! All because of Barbara. She made my experience exciting and fun. I was confused with a lot of things, but she explained everything. I would be glad to have her sell me another car.

Everything was awesome. Great salesperson. Great staff. Kudos to them all. Even when I thought I couldn't get a vehicle the staff worked with me to make sure I didn't leave without a car that I love. Thanks so much????

Thank you to Bryan for getting us into a great car. You were very professional and informative on all the questions we had. We absolutely love the escape. Again thank you for taking your time and finding us what we were looking for.

Managers were very helpful along with the employees. Great place to buy a car. DeAndre was great and so was Averill. (I think that’s how you spell it.) Would definitely go back when I purchase another car.

Extremely pleased with every aspect of process. Customer Service was wonderful. Jeremy was extremely knowledgeable and accommodating. The manager was very helpful and they made sure every question was answered. I will definitely recommend Drive Time any one looking to make an automobile purchase.

Jennifer was great to work with and helped me obtain the documents I needed to get the loan fast and easy. It only took about 2 hours from start to finish. I will let all my friends and co workers know where to get a good deal.

John at the entire staff at the SW freeway location was very helpful with the entire process. From the management down to the floor salesman, everyone was very supportive. They were very upfront and honest with all the information. I highly recommend this location. Thanks for the phenomenal vehicle. It fits my family every need.

Matt at DriveTime was excellent in helping me pick out a new car and also help me get set up with the car. The car drives great, it looks great. I couldn’t be happier that I chose DriveTime with my next vehicle purchase.

This was my first time at DriveTime, but my boyfriend had been there before. He needed a new car and Britney did an amazing job helping us and made sure we left that day with a car. Working with her made me want to come back and get a car from her. Thank you for everything!

Hi! I truly enjoyed my experience with the employees who work at DriveTime Savannah. My first visit I was nervous and didn’t know what my outcome was going to be and my second visit I left with the car I knew I wanted at my first visit! Barbara was very helpful and friendly. She answered all my questions and helped me in making the best decisions when it came to choosing the vehicle I wanted. She was patient and showed a genuine interest in helping me make the right decision. I appreciate the time and effort she gave me and I am excited about my new ride! Thanks Barbara!

My husband and I went in to purchase a vehicle and the vehicle that we wanted to purchase was in San Antonio Tx. Coby sent someone to get the vehicle right then and there. I ended up doing my paperwork with Malcolm which he was awesome and so professional. The only thing that I feel should have been done was the car needed to be cleaned which I feel that it should have been clean when they went to pick it up. By the time it made it back to the 45 North store it was almost closing time. We are very satisfied and would recommend Malcolm and Coby to anyone that's looking for a good car without all the aggravation and treated with respect.

I really want to thank Mr. **, team and manager. They really did help me a lot. I am so in love with this vehicle as well a my family. Can't stop smiling. Check them out the best people ever. Thanks again guys!

Absolutely fantastic experience. Those guys made it so easy for me, will definitely go back in the future and recommend them. They were very informative and made sure all my needs were taken care of. Great group to deal with. Thank you!

Bria ** was all you could ask for in a sales person. She was very personable and courteous. I wish she could get more than 5 stars. I would most certainly recommend her to anyone. The buying process was painless and quick.

I checked in and I think they forgot about me lol. Bo came to the rescue!! She was professional and courteous. Made a good purchasing experience. I would recommend her highly!! Her friendliness and attention were great! She was ready to answer any questions that I had.

I bought a Kia Optima had a great experience best one since buying cars. It didn't take long and Tina ** was accurate and very polite and friendly, professional. Just a great experience. I would definitely recommend others to give this location a visit. Everyone was so pleasant.

Dra was my salesman and he was great!!! He was patience, friendly, and very polite. He helped with making me comfortable during the test drive. He was also great and on point when it came to the paperwork. I would recommend this dealership to everyone and I would tell them to go see Dra... Thank DriveTime... Y'all made my day!!!!

Thank you for an easy going transaction. I walked in not knowing if I wanted to buy a car and drive out with a beautiful car. Marc ** and assistant manager Derek were very patient with me. I would recommend to anyone.

Corbin went above and beyond to make sure that I was happy with my new vehicle! So grateful to have him as my sales rep! Didn't like my original choice, and Corbin was able to help me even further to ensure that I was happy with my decision.

I went and purchased 2013 Equinox. I love it. Very professional staff. I sold cars for the last 15 years and took my daughter today to purchase a Acadia. Just need a referral program. I could sell a lot for you.

Chad C. and Luis T. were great to work with. They were helpful, kind, patient and personable. They worked really hard to move mountains so that I could get a van that I loved at a price I could afford. By far the best car buying experience I’ve ever had. The whole staff at the DriveTime Tulsa location were kind and friendly. I will likely purchase vehicles from them in the future.

Do not and I repeat do not get help from the guy with the name John C. I almost NOT bought a car because of his unprofessionalism. Thank you to Darrick for helping me with the purchase of my new car.

The experience was fantastic from start to finish. It was like a day with the family. Terri ** was friendly, and caring, while still professional. I would recommend this dealership to anyone I know or meet. Even though my credit is terrible they finance my purchase at a fair rate and at a payment I could afford. The down payment was very low. And I got a more than great value for my trade in.

The people at Drive Time are great. Albert was awesome. He was able to get me in the vehicle I wanted and at a good price. They have nice selection of cars to choose from. I would recommend this place!

Great customer service! Everyone I talked to was really nice and worked hard to get me into the car I wanted! They have a great selection of cars and good prices! I would definitely recommend DriveTime. They were just all around great people.

Drive Time was very helpful and very informative about their cars. The employees were nice and very welcoming. Thanks for making this an easy and pleasurable process. They gave us plenty of options and worked with what we could handle. Thanks again. Love my new car????

Bought a car. The experience was a great experience and I will recommend friends and family. The salesperson was extremely helpful and attended to all of my needs. All the salespeople were nice and polite the moment I walked into the office.

I bought my 2018 GMC Acadia from the West Bell location.. Dan was absolutely amazing! I had a great experience. They were very friendly and had me in and out in no time. I will definitely recommend this location to others.

You know surprisingly the process was fairly simple. The staff Kester and Kineau were very polite and had a great sense of humor. Kester walked through the whole process with ease. They processed my paperwork and I was pretty much off to the races. Before arriving I was very skeptical about getting financed and once I found out I was approved I was ecstatic. Picked out a vehicle and that was the process. Can’t get any simpler than that.

I recently purchased a vehicle 1/28/2020 I was told my next payment wouldn’t be until March 6. I was notified 3 days later that they attempted to pull funds from my account resulting in a$35 NSF fee and I also had a $15 penalty on my account. This was supposed to be corrected and now I made my first payment with an extra fee that was supposed to be corrected. This is highly unacceptable.