DriveTime Reviews

Kevin went above and beyond to ensure it was a smooth process and even looked for another vehicle just in case. Mike made it a great experience when my husband and I were there and when we appraised my trade in he really helped out a lot and made the rest of the process super simple. DriveTime even reached out the day after asking how it’s going and how we like our new truck. They also thanked us for picking them and to give them a call if we ever need anything. Mesa team is super friendly, very honest and ensure you get the right vehicle that fits your wants and needs.

Super smooth and easy to work with. Everyone there was awesome!! Everyone there was nice as can be. One of the easiest car buys I have ever had. I would recommend them and may even go back when looking for new car for my wife.

Thank you everyone for helping putting a smile on my husband face and working with us to get what he wanted. He is so in love with his truck. Thank you once again Fredrick in Broward and thank you one again Jacksonville.

This is the 2nd car I bought at Drivetime, very disappointed. The car was dirty inside and less than a quarter of gas, scratches on both sides of the GMC that could of been removed before selling it. Called to talk to manager and I talked to Jeff? I will not recommend Drivetime and will not be back.

Amber was very professional. Helpful in finding me a car that was affordable for my budget. Thank you, for your great customer service. I would recommend DriveTime to my friends and family. Thank you again for helping me find a car.

I recently visited the DriveTime in Greenville, NC. Jerry and Mike were wonderful and actually listened to what I wanted and was looking for. I didn’t feel pressured to buy or to look at cars we couldn’t afford. They recommended some vehicles to me and took me out to see them. It was honestly the best experience I’ve ever had buying a car and I’m very happy with the 2017 Ford Escape S that I left with. I wouldn’t hesitate to make another purchase from them, and I’ll definitely be recommending them to some of my family and friends.

Was not pleasant. At first I gave all my info online, and then got to the laurens rd greenville location to be asked for the same info again and told that the quote I got prior was a lie, then a salesperson explained and showed me the vehicle I qualified for and submitted my info to the bank and said I would hear from her yesterday before closing. I sent a email message asking about my application and still haven't heard anything from them. Which is very disappointing! That's not how you run a so called professional business!

Jason was wonderful, made the entire process quick and easy/ as did all the other employees that helped along the way. If you are having any financial difficulties they are willing to work with you to get a vehicle. Would definitely recommend. Thank you!

We first went to east Vegas Drive time and was really disappointed with the service there, my wife suggested we go to west Vegas drive time and let me tell you, I couldn't have been happier with the service I got, from the receptionist to the manager and especially our salesman. They all made sure we were very happy with our purchase, made sure that everything was correct and completely explained everything to us. Thank you so much for the amazing experience.

Thank you so much! The whole team at Las Vegas Sahara Location was so easy and amazing to work with. Really was such a easy car buying experience. I live a couple hours away and having everything ready for me when I arrived really made it easy.

I bought a 2014 Chevy Impala, 3 weeks of driving car started making noise. Took it in Silverrock. Had to repair $1700 worth of repairs, the next week car wouldn’t start, took it in and another $3500 in repairs, and here I am in week 5 of having this car, the air doesn’t work and the car isn’t starting again, because I’m on day 45 Silverrock is saying the repairs are not covered, I will never buy another car from Drive time. They sold me a $15000 lemon and it’s been a little over a month. I have a huge payment and still no car to drive. Buyers beware. Do not buy from drive time!!!

Victor was my sales guy and made the whole process so easy. I have been working with him for weeks to find the perfect car for to fit all of my needs. He was very helpful and very responsive to my needs. I will definitely be back and will refer friend and family to Drive Time. Thank you.

I had an amazing experience when I bought the Dodge Caravan. Cody was very helpful and was very patient. The process went very well. Getting the car, car insurance, and registration went way smoother than I thought. I had a great time.

We had a slight issue with our new car but your workers stepped up and had it took care of. Just wish the buying process was a bit faster but perfect otherwise. The people were great. Ty again for the car. I will be letting everyone I know about your cars and the way your workers are with us.

John and Dan were super helpful in explaining the entire process. I drove 6 hours while my dad was cosigning in another state and everyone worked together flawlessly to make it quick and easy! Definitely worth the trip! Smooth and fast.

Very helpful & determined to get you into a vehicle you will be happy with... Greeted with smiles and upbeat positive attitudes. When I came back to pick up the car it was a little dirty on the outside. One of the salespeople overheard me say something to my friend... She went and washed the car for me without me having to ask. That meant a lot to me A+++.

I’ve bought a car recently and the same day the car broke down as we reached back home. I immediately asked to return the car but I kept getting the run around and also was told to bring the car back if so. How can I bring the car back or broke down and we literally drove 2 hours to get the car, that isn’t my problem. I was also told to call the warranty company to have it fixed. I shouldn’t have to do all of that if I wanted to return the car, so I did because they weren’t trying to help me. The mechanic can’t see the car until next week, now I'm stuck since I only had 5 days to return. Awful company to buy a car from.

I was looking for a truck. But apparently you won't transfer a vehicle from another show room. I need to haul farm maintenance and feed supplies but I wasn't able to travel to Round Rock. SO, I took the vehicle with biggest payload available.

Donnie ** is the guy you need to see about getting a vehicle. Was very helpful, helped me make sure I was getting the best deal and a great guy all around. If I ever need a car again I'll definitely be asking for him again.

The purchasing process was wonderful and the staff was extremely courteous. A few days after purchasing my vehicle I noticed a loud noise coming from the engine. I contacted the location where I purchased the vehicle and the warranty company. I have had my vehicle for just a couple of months and I have discovered that it requires major expensive repairs that the warranty does not cover.

My representative Shonte was very professional and made the process quick and easy. I appreciate her help and patience. I was unsure which vehicle to choose but she explained the difference in prices between the two vehicles I was considering which made my decision way easier. I was very happy about my purchase.

Very friendly salesman. Very informative. I would recommend him to friends and relatives. Great test drive. Really good looking car. Very clean. Brandon ** was the salesman. Very courteous. Very professional. Answered all my questions and I was out of there in a timely manner.

The experience of purchasing the car was good but the following day the car broke down. I understand it’s a used car but didn’t expect to break down the day after purchase. Thankfully DriveTime has a warranty for their cars for a little amount of time but still very inconvenient and disappointing.

Man my experience was smooth and fast. The car was clean and affordable. My salesman Mr. T was very informative and I would recommend anybody to search him out. I will shop again in the future. They have a nice selection of cars to choose from.

I had an awesome time here at DriveTime… The whole staff worked together. They made me feel comfortable and at ease as we all know buying a car isn’t easy at all… and I got what I wanted. Good prices.

I apply online. They approved me for $400 down on a Kia Soul 2020 only 9k miles on it. I go into the actual office and they tell me they don't have the car at their facility and they don't deliver anymore due to Covid. The other facility was 2 hours away. So I'm stuck with purchasing a car from their lot. Not many options to choose from may I add. So now it went from $400.00 to $1200.00 to $2900.00 just for me to be walking out with a 2016 Kia Soul with 61k miles. Big differences. Then the insides was dirty. They don't detail the inside. So I had to pay an extra $20 to get it cleaned at a car wash down the street ughhhh.

I purchased a car on Saturday. Shay was the salesperson that helped me..Shay was awesome and had very good customer service. The whole process was quick. I was in and out, I will definitely be using Drive Time for my car purchases.

Kelsey was very friendly and did a wonderful job getting us out of there. We was in there for a long time and she noticed. So I once we got to here she made it such a easy and fast process. I went to another guy before her but I didn't catch his name but he did a wonderful job as well.

Didn’t have our car 24 hours and now it is not drivable the engine is blown and has white smoke coming out of exhaust will be in on Monday the 28th to get a refund of deposit. The car is parked in my church parking lot and you will have to go pick it up because it is not drivable.

I love my salesman. He really got me in a car and only if he knew my story, he was very helpful and stood with me 'til I got in my ride and I thank him for that. Best busy man but he came through for me.

Good thing I have money saved and did not buy into the pre qualify down payment amount...that said 700 down and I put 9 times that down on my vehicle. The prequalify credit check used the annual wage with my social and everything. No one buy into to the bait they set! Glad for my purchase though I was buying a vehicle regardless. Just good thing I am smarter than that to buy into their gimmick online.

Great experience with purchasing my first car. The process was seamless and I got a new battery for my Hyundai. I love my new car!!!! Very great service. Very clean and thorough with car options and quick approval.

Bought a car!! The process was friendly, fast & awesome. In and out within 2 hrs. Customer Service was amazing and would recommend this location. Friendly and kind staff and made the process painless!! Keep up the great work, great customer service. Kindness goes a long way and is appreciated it.

They do not have their crap together in this place. They overbook people to come and just maybe maybe they’ll get to you in the same day or they will get your hopes up. You test drive a vehicle and almost done with the power work then just stop what they’re doing instead of making the customer happy and tell you to leave because they’re closing.

My sales men at both North & South locations were awesome, very helpful, knowledgeable, patient, respectful. No question I asked was a dumb question. Never pushed anything on me, stayed in my budget. South location Ralon & North location guy at front desk (pretty eyes) unsure of his name. Kudos & I appreciate them! Need more help like them.

Best dealer ever. First time ever I buy a car and went super smooth. Very good service. I will recommend any one. Thank then for the house and the taxis from the hospital to the hospital and I got the card and

I went in to office and Santiago was the 1st to greet me and my mother. He engaged in conversation and asked what I was interested in. Started me off right away with applying and verified what I was able to potentially get rather than searching and looking at cats I may have not qualified for. Not only did he get me exactly what I wanted in my price range. It had low miles and was new to the lot I was the 1st to test drive. Yay me!!! It was a quick and easy experience he answered any questions before I asked and even re explained things when needed.

I scheduled an appointment for 1 pm. I arrived about 10 minutes earlier since the site stated to be on time for appt. I entered the building, no one greeted me although there were several salesmen in the lobby. I sat down and waited about another 20 minutes before the guy who was sitting at the front desk when I came in, came over to ask had I been helped. Really? After another hour or so, I wasn’t offered the deal that was expected. The inventory was not as seen on the site and down payment was way more than stated. I wouldn’t recommend them at all.

Very good experience. Very professional and excellent customer service. Amber was responsive and informative. Mathew the manager was professional and provided me specific information about my vehicle. I will recommend Drive Time to my friends. I will look to buy more vehicles in the future.

It was a pleasure to work with George. He greeted me at the door, and made the entire vehicle purchasing process smooth. The paperwork was simple, and easy to understand. I will be back. I will send people I know to George at DriveTime!

My experience at the DriveTime in Lakeland was wonderful. My salesperson was Yamilet. Yamilet was honestly amazing. She was very patient with me when I was deciding what vehicle I wanted to purchase. I kept sending her cars for pricing and she always got back to me in a timely manner. After days of trying to find a car I finally found one. Yamilet was off the day I purchased my car but made sure the staff knew I was coming in. Tameka ** helped me with finalizing the sale. Tameka was very friendly and answered all my questions. My experience at DriveTime was wonderful. Yamilet and Tameka are great assets to DriveTime. I would like to say thank you to Yamilet for being patient with me.

This was the best experience Ive ever had! It took a bit to fully complete the purchase but our time seem to have flown by thanks to Christian!! He covered with us while we waited, he walked us through the whole process and I left with the car I wanted!

I did not like my experience at all. No matter what I asked it was always no. As compared to Carmax the service is not customer oriented at all. No way to purchase unless you set foot in the store. Once you get there the process is robotic. If you ask to make one change in the set process to save time it is impossible. Staff just argues their side like you were talking to your kid brother.

This is my second car from Drivetime. Excellent service...I will more than likely buy a 3rd and 4th car from them. The sales team was awesome and the selection was vast. I was in and out of there in less than an hour and a half, driving away in my new car. They were kind and courteous and the showroom was nice and clean. Thanks everyone!

Buying a car at DriveTime is a breeze. I’ve purchased two vehicles from DriveTime in Jackson, Mississippi with no hassle or trouble. The staff is attentive and courteous and are willing to go the extra mile. I would recommend this business to my family and friends. Go see Zachery ** for your next vehicle.

Everything that was uploaded had to be scanned by the dealership. Waste of time to upload documents. Telling me I could only do one route for a test drive that did not include hills was unrealistic in Denver. Tequa was personable. However, never owning a car with remote start and not staying with me to test drive, it was difficult to figure out how to get the car in gear. Kurt was very pushy about the add-ons that I should consider.

My overall experience with DriveTime was good. I just wish my salesman would have listened to what I asked for on my financing. Thank you to the GM. He fixed the mistake and I would recommend drive time to others.

It was another great experience. Buys this car from DriveTime again. Everyone was very nice and polite. I would come again and buy another one if needed. I would recommend family and friends to DriveTime to look into buying their next car.

Very dissatisfied. Vehicle was junk. Silverrock was a joke. Didn't help me any. The coverage sucks. No consideration to their customers at all. Very poor customer service. Run while you can. Do not experience what I had to go through. I wouldn't recommend my dog.

No hassle...Experience was very good.. Great customer service... Answered all my questions...Would recommend to a friend or anyone for that matter.. Pricing was good and a good amt. of inventory to choose from.. Within 2 hrs I had found the perfect vehicle and was headed home.

These service was great and the sales person was excellent. I enjoyed my stay and my experience there. There wasn’t a long wait or bad experience. I would advise anyone to go there and receive a vehicle. Keep up the good work and patience.

Jeff was very polite and informative. Made my car buying experience not only a success but a comfort, I would definitely recommend you guys and scream from the mountain top, thank you very much for getting me on the road again. I loved the inventory and got the perfect car for me and my family, I also loved how quickly everything was done, very efficient all the staff were, and Jeff definitely made me feel like I was getting the best deal.

Charles & Andrew were awesome and so helpful! Great experience!!! I would go back to them! They were great about following up & working with me! Go see them if you need a good used car! I’ll be returning again!

Jay was 110% professional, courteous, knowledgeable, friendly, and willing to help find a solution to what I was looking for. I drove from Peachtree Corners, GA to Morrow, GA because that location had the truck I wanted on the lot. I've done the traditional dealership, where you sit in an office all day long haggling over price, down payment, etc... Jay was up front with all the details I needed to make a decision on my purchase. I was in and out of the dealership, keys in hand in less than 2 hours and that includes all the paperwork for financing, insurance, the whole nine yards. I had purchased my wife's vehicle in 2015 from DriveTime, and I am happy I returned to them for this purchase. Thank you Jay and the DriveTime team! I love the new truck!

My salesman was great. Only thing about the buying process I didn't care for were the extras they try to push. I didn't need GAP insurance because I put 30% down, but still pushed it as a benefit to me, it would not be as I owe less than the cars worth, GAP insurance covers a GAP in what you owe vs what Insurance will cover. The Extended warranty is laughable @ $4000. I could replace the motor and trans for that "PEACE OF MIND" $4000... It would've added 20 months to my loan. Get outta here! Salesman was a nice guy though :) & the process was quicker than a regular dealership. Feel like I got a good deal in the end. Don't go for the Extras, this is where they make their BANK!!!

I think the customer service was outstanding. I will recommend you guys to everyone. My experience was satisfying and I truly enjoyed the honest. The car is great and I am truly happy. My family and I thank you.

My car buying experience was great! The sales agent Ruby was amazing and patient with me! She took her time and worked with me until I was satisfied with the perfect vehicle! I came in to purchase a different vehicle but it wasn’t within my budget so she helped me find the right vehicle and for an awesome price. It took me a while but she never got impatient or frustrated with me and had a positive attitude the entire time!

It was a amazing time. Found a vehicle that was in my budget and more Reliable than my other car so I can start making more money and don’t have to keep going into the shop every other week or breaking down all the time. Thanks again Lynn ** for the help and understand.

Julian was AWESOME! He took care of me, gave me my options, Did what I asked, answered any questions straight up. Just what I like. Thanks Julian. I've been driving my car for two days now and it's what I wanted. GOOD on gas.

Great job…. Wasn’t bad wait time either. Dylan stayed with me pretty much the whole time. Didn’t leave me alone for hours. Great Job with my options. Almost made it to hard to pick one car. Washed it and also put gas in it for me.

Drive Time actually made me feel like I was not going to be left stranded with a horrible car like some other car lots. Chad was very helpful. I do not like driving in Tulsa and he drove the cars for me that I wanted to test drive. They even put new brake bulbs in for me. I would Highly recommend. Thank you Drivetime for making me feel safe.

The entire experience was great and everything moved smoothly. I was told of a exhaust leak on a vehicle I really wanted and was advised that I probably would not want to get in the vehicle. I test drove it anyway and it had a shake. After I told them it was shaking really bad they took it off of the lot and put it in for service. Most other places won't even tell you they saw smoke from the exhaust and tried to sell it anyway. I really appreciated the honesty. I test drove several other vehicles and after selecting the one I wanted it was time for the paperwork. The paperwork was done in what felt like 20 mins. My overall experience opinion is that it was great. I have no complaints.

Laura was AMAZING. She was fast and efficient and super helpful. I will definitely recommend her and this location to others. She made sure that we understood everything and she made sure to work with us as much as possible.

The young lady was so helpful very intelligent and very sweet. It was a very pleasant experience and by the way love the car. I would recommend to anyone to buy a car here. No hassle. Wish I could have bought all my cars and trucks from DriveTime.

Iliad was great...we need a car asap. Thank you. Found you guys by driving down the freeway. Had bad experience with a local Ford dealer and they were horrible. Please keep up the great work. Everyone was nice and your building was very clean.

Michael ** was absolutely amazing and patient as he worked with us. I also very much appreciated the environment. It was easy to see that the employees supported one another. Michael listened to my needs and respected my decision making process. This is a large investment and he did not try to pressure me into making the commitment. He let me come to the decision with my husband at our own pace.

I was received with a warm welcome and throughout the process everything went smoothly. The sales person is knowledgeable and helpful throughout the process and ready to listen To my concerns, questions and guide me through the whole process. Transparency is number one.

Great customer service! Helped me find a car very quick within my budget and worked with me if I had any issues! Had one small issue at first but nothing they couldn’t get fixed the next day. Great please, definitely recommend!

He was very respectful and was on track. He made sure everything was intact before selling me the car. I enjoyed his customer service. He made sure the car checklist was meant. He also made my payment very easy for me. My little sister came with me as a support and he showed great office hospitality.

My vehicle wasn't ready for my birthday, but they made sure I received my car on my birthday. What a priceless moment I could receive. The price on my vehicle was perfect for my budget. I couldn't asked for more. Thank you Drive Time for my new vehicle.

Eifran was excellent, working with me and another customer at the same time. He worked with us professionally and affectionately. He was very friendly and helpful. He made my experience very comfortable and stress free. A joy to be around, I would recommend Efran to all my friends.

I am very lucky to be purchasing a car for the first time at 30 years old. That being said, I went in knowing next to nothing, which can be very scary. Dakotah & the staff at DriveTime were very helpful and patient, walking me through every step of the process. I never felt rushed or pressured, and everything was reviewed and thoroughly explained to me. Very happy with the car so far!

The best service I ever had!! The salesman was great. We did most of the work before we even went there to test drive and then drive home a beautiful truck!! And they gave me more for my trade than they had to. Awesome.

The customer service at Drive Time is top notch. From Greenville to Charlotte, my experience was great! The only thing I didn't understand was I could not pick out my own car. They only gave me two options when there were a whole lot full of cars. I just wished I could have chosen the car I wanted even with less than good credit and only $600 down, I felt that because Drive Time advertise that they will approve everyone for a car, they don't tell us that our picking is extremely slim.

I worked with Tierre and I told him I had to leave by 5 and he had me out by 5. He made my car buying experience very easy, comfortable, and fun. I will be recommending friends and family for future purchases. Overall I am happy with my purchase and experience.

Dana was amazing. She really did a wonderful job with making sure I knew all the features of my new car and that I was satisfied before I left. Thank you Dana! Even the ones I talked to on the phone were great, I’m so glad I decided to take the drive to come check it out.

Everything was great. Awesome sales man. Only thing the Kia Soul I bought was low on oil and it needed a oil change. Thought that should have been done from you or the company. Other than that it was a good experience.

Hands down the most caring, helpful and knowledgeable sales rep I have encountered in a while. I have referred all my family and friends to come see Sean in the SE Cincinnati location. Thank you for making my experience Great!

The sales woman was very nice and helpful when I was buying the car. When I came back in, she wasn't very friendly. She was kind of rude to me. The manager was very friendly and helpful. So, my experience was good and bad.

We started the process online. Once we got to the dealership our down payment was higher than listed online due to the vehicle we picked out. We had some tough negotiations but eventually got everything worked out. We love our new vehicle!

My experience was awesome. This is my second car with DriveTime and I know that you all do the very best to make sure customers we I’ll leave DriveTime happy and welcomed to join the team. A right choice is the best choice!

I was looking to buy a car for the first time and Drivetime seemed to have the most reasonable deals within my budget and what I was looking for in a car. I was happy with both locations I visited (first in Downey, and later in Van Nuys), that the offices were clean and not busy. The employees were always very kind and helpful, never pushy or assuming anything about me being a young and new car buyer. We were helped by Anthony at Van Nuys to buy a 2017 Chevy Sonic, especially through the complicated process of choosing a financing option and figuring out a co-signing situation because of my unique financial situation. It did take a while, but I understand it was likely because of having to go through extra/double paperwork with a cosigner. Otherwise I am happy so far with the car and the experience buying.

The process it took to get a new vehicle for my family with DriveTime was priceless. I loved the customer service from the Arlington location and they made everything so easy for us. I a cash car person but my family needed a 2nd vehicle and with our credit not being the best right now, Drivetime gave us an opportunity to purchase a car and with that as we make our payments on time this will help with our credit for sure. Thank you Drivetime for making purchasing a car seem hopeful again.

Thank y'all so very much for helping me with my trade in!! Laura ** in the Fort Worth office was awesome! When we first got in before we even sat down she sanitized the seats and area we were going to. Big points for that!!! The process didn't take that long honestly! As soon as we got there we got to test drive the car we wanted which was great! She was very informative and knowledgeable about the process. We were definitely satisfied.

I didn't expect to get such a great car for my first time buying one. Timothy was great to work with. He was very friendly and helpful. He helped me get exactly what I needed to get the car that I wanted. The process was smooth. They have their own lender who works based on your income rather than your credit score.

Satisfied with customer Care, and the quality of inventory. Overall good experience and pricing was reasonable. Less time than expected with contract work. Test dive was helpful in the decision making process. The pre qualification process was the most helpful.

Our car buying experience went the smoothest it ever has and we got a great car all thanks to John. This was the easiest, least expensive, and with the least amount of hoops to jump through. Couldn't have hoped for a better experience short of winning a free car.

The team at DriveTime was super friendly and easy to work with and no pressure in making a purchase. Working with Nick ** and Nona was very delightful. Would highly recommend purchasing a car from them. We would definitely go back there

Yesterday I purchased a car from Timothy at DriveTime. He was so awesome and patient with me. I probably test drove 10 cars and he didn’t mind. Timothy just wanted to make sure I left with something that I loved! Thank you so much and I’ll recommend them to anyone I know…

Came in DriveTime and wanted to buy a car. Eddie helped us and was very knowledgeable and kind and worked with us on test driving the vehicles and sent the car for some maintenance we wanted taken care of before we bought the car. It was a little bit of a wait on getting the repairs taken care of but overall they took care of it and we were very happy with the service we received and Eddie also helped go above and beyond with pairing our phone to the car and changing key batteries. Very good customer service.

Clay was amazing and getting my car didn’t take all day. I was in and out. I am so happy Clay helped me find a vehicle. I love my car. My daughter is happy with the vehicle. Drive Time is very professional with selling cars.

I was pressure to get the gap insurance and they tell me I couldn't cancel anytime and the payments will lower. I tried try to cancel it and they tell me I couldn't and my payment will be the same. You guy shouldn't lie to the customer.

Very reasonable dealings. He had Great customer service, and was very kind. He was easy to talk to and to understand. Fast reasonable service time. He did a very Great job. Friendly. Clean and quiet inside. Well recommended services to any future buyers or renters.

DriveTime in Dallas was awesome. Great customer service. You are welcome in soon as you walk through the door by their staff. I was in and out in a hour with including test drive. Everything was explained well. I will purchase from them in the future.

I truly appreciated all the help that Brandon was able to give me! He was able to find me exactly what I wanted and to stay within my budget. I would definitely recommend anyone to go to DriveTime. He was a very personable salesperson and was able to help make my experience easy.

Not much I could write could show how much I would recommend these guys to anyone. I bought a vehicle I'm 100% satisfied with at a very competitive price. Braddah Stephen ** was my sales agent, and his service was the best I've ever had for any significant purchase. Not only was he very friendly, genuine, and honest about every detail, including vehicle history and condition (which I have since verified multiple times with mechanics), he and the office staff took extra steps to ensure I had the best experience possible. He even washed and shined up the car for me before I drove her off the lot, and has checked up since to see how I am enjoying the vehicle. Stephen and the other staff were very welcoming, and being a non-car-purchasing newbie, I could tell they were genuine about everything involved in the purchase. There was no pressure whatsoever, and the explanation of products and services (like the extended warranty), were clear and easy to understand.

My experience with Drivetime was simple, I wasn't pressured in any way. Jeffrey was very courteous, professional, and polite. I would recommend friends and family in need of a car to stop by. Thanks for the beautiful car guys.

Coy ** provided excellent customer service! Coy ** and the DriveTime staff were very friendly and professional. Mr. ** provided full disclosure of the car history, he was patient, he was detailed-oriented and thorough with explaining the financing. I highly recommend anyone to buy a vehicle from DriveTime because they are the best!

Easy and fast. Great customer service! Got the vehicle I wanted! Everything was explained thoroughly! The down payment was low and monthly payment was exactly what I wanted! My sales was friendly and did a great job! Drove off the lot very happy. Thank yall!

Was very helpful and knowledgeable in helping us find the car we wanted. We went with outside financing and he was very efficient in answering questions, giving advice, and emailing the proper paperwork our bank needed in a timely manner. Will recommend.

I definitely enjoyed my purchase with Joel helping move everything along. No complaints on my end, and if my dad is happy then that is a win-win in my book. Joel was very professional and made sure to go through everything with me so there was no hiccups.

10/10 customer service. I got all my questions answered, and I was very happy when I walked out of there. I know Jason helped me the entire time and walked me through the process. If it weren’t for him, I would not have gotten my car from there. Thank you!

Trevor let me test drive as many vehicles as I felt like I needed to find the right one. I am so happy with the vehicle that I selected, and Trevor made the buying process so easy and seamless. I would definitely recommend Drive Time to my friends and family. Thank you.

Josh was an excellent and patient sales associate. He answered all of my questions. The price I got for my trade-in was a little less than what the Kelly Blue Book quoted me, but overall, all went well and my family and I are very excited and hoping for a great experience.

Anthony ** is a really great asset to your company. He is very friendly, Knowledgeable, and patient. He answered all my questions and was very very kind no matter how many times I had to have him repeat something. I would definitely recommend Drivetime for a car.

I worked with three people at your Conyers location. They were very personable and very professional. Anthony ** was awesome and I’d recommend him for career advancement/promotion. He has the right stuff to be in management. I would also recommend a friend to buy from this location. It was worth the drive.

I was approved on the app with a down payment of $300 and a monthly payment of $400 on a specific vehicle. Set an appoint, went to the dealership. They ran my credit again and sent my file to 6 lenders. Why?? If I was pre-approved why run me through more lenders? They said down payment $3500. What a scam!!! In addition to that cost me 90 points on my credit report.

Had a good experience with the purchase of my car. Carlos ** and Will **. Very accommodating and helpful. The wait time was minimal. Information was accurate. Would like to have had more assistance with showing of the car. Looked for personal assistance with car itself from the sales Rep. to familiarize me with the car. I just received a printout of the car, personal assistant would have helpful.

They get you in and out swiftly with so much hospitality. They walked me to car, showed me the amenities. They even thanked me for washing the car. I would come back here soon and use their services. I have never been to a place in Atlanta during covid times and they are nice and hospitable.

I am honestly surprised and pleased with my experience. I’m a nervous person and buying a car for the first time had me in a panic. Brent totally put me at ease and helped me with every step of the process. They went above and beyond to be sure I was comfortable and knowledgeable. I am very happy with my purchase. Thank you so much.

Brittany and Michael went above and beyond to help us finalized our purchase. I commend their patience and professionalism throughout the process. They stayed late to help us. We would purchase from them again. Highly recommend this dealership and applaud Brittany and Michael for their help.

Everyone was very helpful and they even worked me in an hour before my set appointment and got me a great deal. I love my car and it’s three times better than the one I was in. I just dislike that the one I was aiming for was only two years newer yet the asking down price was quadruple of what I put down for my car. Hopefully one similar to what I wanted is available when I pay it off so I can trade in. I would recommend anyone to come here. They will get you in a car for sure. Just make sure you take the longer test drive option to get a better feel for the car and to listen out for any other issues it may have.

I am attempting to regain my independence and rebuild my credit and Sabrina and Chad went above and beyond the call to help me. They were attentive to my needs and eased my anxiety. I would recommend DriveTime to anyone in or around the Tulsa, OK area.

Ralph at the Morrow location helped me find the cutest Jeep! I walked in knowing they didn’t have what I wanted, but Ralph showed me a Jeep I ended up loving more!! Also made me smile more walking out with ZERO down!!

Marcus was the best, really friendly and just really good and nice. Was able to work with me and first my trade in did not work. Could not get it in the system for approval but he figured it out a different way and got it done for me.

I had fantastic service by Shawn. Staff was professional. I made a great choice with DriveTime. The Jeep was in great shape with reports of past use. I liked the videos that DriveTime showed to explain their procedures and questions were welcomed. A good experience car shopping!!!

They were awesome! They answered all of my questions. They walked me through everything and were very patient with me. Try them the next time you’re looking for a vehicle! You won’t be disappointed!!! Their customer service and knowledge was outstanding.

The whole process was amazing. Everyone was very friendly to work with. There was even an issue with my trunk door and by the next day it was fixed and ready for me to pick up!! Easiest car buying I have ever done.

Denise was amazing in every way at Kissimmee location. She explained everything so I understood and made sure I got the car I wanted. She was patient with me and let me explain how I felt about each vehicle. 10 out of 10 that one.

My experience at Drivetime was wonderful. Everyone was SUPER nice and kind. Our sales agent Derek ** was very knowledgeable, patient, friendly, and helpful. He made process smooth and easy. I would absolutely recommend Drivetime to my friends and family.

I bought a used car at Drivetime on December. I'm not familiar with English because I am foreigner. Chad, who talked with me, made me feel comfortable and talked easy to understand. I was able to inspect the car carefully for an hour without any interference and took test-drive twice. And I found a minor problem in the car and asked them for repair, and they readily accepted. Waiting repair, as the repair period became longer, I asked them if I could take over the car first and fix it when the auto parts arrive. They, including the manager, put a lot of effort into doing what I wanted. They took my request seriously and listened to it. The contract process is fast and professional. I'm fully satisfied with their service and I'm so glad to do business with them. I'll visit here again the next time I buy a car. Recommend.

I had a fantastic experience buying a car from DriveTime. My salesperson Nicholas ** did an awesome job in helping me. He was very knowledgeable about the cars I was interested. Nicholas helped to have my financing completed quickly and efficiently. Hands down he was the best sales associate I have ever worked with. Thanks to Nick the task of buying a car was a great experience.

Vehicle was dirty and and personnel at DriveTime insisted that there was no one to clean it. After I insisted that this Vehicle needs to be cleaned someone cleaned it. Sales pressure to purchase gap insurance after stating I don't need it.

Dez was super helpful and patient and very knowledgeable. She went out of her way several times to answer every question we had. We had our toddler with us as well and she talked to him and even helped us move our car seat from vehicle to vehicle to see if it was the right fit! 10/10 would recommend!

First off my experience was great, from start to finish. My Rep was amazing and very professional. Marshall outdid himself and I'm very grateful for his upfront and honesty. He got me in a car within my budget and had fun doing it. I will definitely recommend DriveTime!

Sam went above and beyond helping us get into the vehicle we wanted. No hassle no pressuring us into buying. Was very informational and professional. I would recommend him to anyone interested in purchasing a vehicle. Thanks again for the great service.

Drove the car home after buying it. Park the car in the driveway and it smells like gas. Immediately take it to the approved dealership to look at it and repair it. Although the problems with the warranty company have been solved I now have to pay extra money to get the oil changed because that's not covered when they're fixing the valve cover gasket. $300 car rental deposit. $100 for the car rental. The one day just to get the car and then now $50 hold deposit plus whatever the rental is. Haven't even driven in 40 minutes. I'd like my hundred dollars back. That car should have never been sold with that kind of problem and who knows what lies ahead. And I only have a 5-day return policy with you and it is spent now going into the second day at the car repair place so I don't even know if I can return it and then we got a holiday.

Anthony was great and was working with me, he knew what wanted and he helped me find something that I was comfortable with and it really worked for me. He helped me out with any questions that I had and that was good as well

It was probably the easiest thing I’ve done. Everyone was friendly, professional, and knowledgeable. They helped get the most for my trade in and I got the car I wanted. Which I love by the way. I didn’t have to wait long either. If I need to buy another car, I have no problem going through them. I’m so happy.

I had my last car for 20 years....no accidents until recently a hit and run driver totaled my truck. My Sister told me that she bought her Niece a car from Drive Time and it was an awesome experience. What she said was so True. Ms. ** made all my anxiety go away and I got what I wanted! The experience was easy. All the employees were so Professional and worked hard to get things done. Thanks Drive Time!

I had an alright experience, the only thing was the pre approval was not explained in detail on website. I arrived thinking I was only putting a certain amount but it was only for promotional cars. Advertising need to be clear. The agent did assist me in sending me to another Drive Time and reserving the car until I got there. I got a car, thanks Drive Time

Outstanding customer care by Jazz and Cherrelle was amazing. I felt very good about purchasing my new SUV Lincoln. I would highly recommend Drivetime to others. I made a great connection with both ladies. I was very impressed with their level of professionalism in auto sales. My entire experience at Drivetime was blessed from the beginning to the very end of my purchase.

My salesman Chris at the Pensacola Florida location was excellent. He understands exactly what exactly what people undergo when purchasing a vehicle. I felt comfortable with him and he fast tracked the process with ease for me. I was explained the process and he seemed like he got it with needing me to give him the words. I got the vehicle I wanted and I'm happy.

They were very helpful. They help me with everything I needed help with. When I'm done buying this car I probably will buy another and recommend a friend. They was very nice and worked with me with the down payment.

I have never EVER had a good experience with a dealership so I arrived already sulking. These guys did an amazing job! Francisco disclosed EVERYTHING about the vehicle right up front, reminded me to push all the buttons and try all the features, showed me everything that needed to be looked at, etc. When I left Maurice had negotiated my apr down, my down payment down, filled my gas tank and explained all the various paperwork. They turned an awful week around for me and didn't try to talk me into a different vehicle or a higher payment.

I am very indecisive which made the process longer than expected, but Ernest was patient & very helpful the entire time. He was knowledgeable and answered all my questions about a previous car, insurance and payment options. Will definitely recommend to anyone.

I had the car parked all night. Woke up this morning 12:19 at 5 to be at work by 5:30. Car sat in my job's parking lot from 5:30 to 3. Got in the vehicle to drive home and start to smell it overheating. Gauge also started to rise. Made it home and all I smell is the car overheating and the gauge was high in temperature. This is very disappointing due to me needing a car to get back and forth to work was the whole reason that I made the purchase. I really need help ASAP. I will be bringing the car back to the location of purchase at 3030 East Sahara Ave Las Vegas Nevada 89104 as soon as possible.

DriveTime made my car buying experience simple, easy and fast. I’ve never had an experience with any other dealership like I have here. Thanks to everyone who helped me at both the Denver and Colorado Springs location. Couldn’t have asked for a better experience.

I bought my Durango from Capital Chevy and they took literally all day so that’s what I was expecting here… but NO! They made the process so fast and easy! Denzel really helped me out! I will be going back for sure!

The staff were very friendly and helpful. I had a great experience! Lisa is the one that helped and she was the best. I definitely recommend!! This was my first time buying a car and they made it so simple.

It’s been great doing business with Drivetime. The car I was interested in was ready for me to test drive when I arrived. Approval process was fast and easy. CJ accurately went over every document with me and explained all of my options.

My sales woman was awesome. Ms. **. Go see her. However I do not like the fact that my oil light wasn't reset and also that my traction light is on and I have to get it serviced. So I'll be back to you tomorrow afternoon DriveTime to check on that. Why? Because just as much as you want your income in top shape...I would like my product in top shape as well. THANKS.

Joseph’s was amazing and so understanding! I had my 4 year old with me, who is very opinionated might I asked, and he was able to get her approval with some simple things and helped make the day so much easier. He was also patient with me when it can’t to me finding insurance

I purchased a Nissan Altima recently and was very pleased with customer service experience. This is the second vehicle I have purchase through Drivetime and I will definitely use service again in the future. Sales agent Tauris ** helped me through the whole process, he was very knowledgeable, thoughtful, attentive. Considered my needs. He made me feel very comfortable through the buying process.

Joe and Lawana were very professional and courteous! I’m so glad I chose DriveTime and they serviced me! I am very pleased with my purchase! I would recommend this agency and these two wonderful employees! This process was quick and very understanding of my time. Thanks for being you!

I thought my new could have been cleaned and prepped better, I was disappointed with that not being important with my experience. Even though I thought the young man was efficient in his sale of the product, I was just thankful to get approved.

I had the pleasure of purchasing a car this weekend at the Drivetime in Owings Mills where LJ took care of me and He was the best! His patience and professionalism superseded itself. I will refer more friends and family to him! Thanks again LJ!

The staff was wonderful. They helped me with all my needs. They were kind, considerate and made sure that I got the vehicle I desired in a timely fashion. When a problem arose after purchase, they directed me to the appropriate repair service without hesitation.

My buying experience was good! The lady and gentleman at the Henrico lot were fast, direct and ready. I wasn’t pleased about my car not being washed. However I will definitely not hesitate to call if I have concerns. This car was a back up for my college student so I hope for the best and most reliable choice I made.

On a scale of 1-10 I believe I should rate my experience a 20.5 with the communication and service! I had a fun experience with Brea, I think that’s her name, my fault if I spelled it wrong. Let her know I deserve a good 9.5 on her scale for me. Thank yall