DriveTime Reviews

The amount of loan is basically purchasing a new car and the sneaky way they add their add on in without informing you and asking if you would like to purchase the add on. Instead of your loan decreasing after 3 full payments your loan increases and shows on your credit as a missed payment. So, I’d suggest you read the fine lines of your documents before signing. Wish I had someone to tell me that because now I’m stuck with a 6 yr loan. Ridiculous.

Danielle was great. She walked up through every step of the buying process. We love our Nissan and would recommend Drivetime for anyone looking for a car. Everyone was very helpful, deciding which was I was was the hardest part of the day!

The best car buying experience I have ever had in my 73 yrs of living and 50 plus years of buying cars. The young man Mathew did a fantastic job with getting me out testing, purchasing and out the door. Others in the same dealership, from the head to the toe, all there to help you have a great buying experience.

The service provided by salesman Tony was absolutely great! From the moment of arrival to my departure, he answered all questions and concerns I had. The cleanliness of the car and facility was also great! Looking forward to doing future business.

Tomas was really great and the whole atmosphere of DriveTime was really great. Sometimes it’s hard bringing my daughter places but it was pretty easy here, and everyone was very welcoming and I feel very happy with my car. :)

I had a wonderful experience with the staff of DriveTime. Everyone I dealt with was professional and helpful with any questions or concerns I had. I mainly worked with Ike at the Morse road location. He was patient and easy to work with. I would recommend Drive Time to anyone.

Everyone was helpful and friendly from the very beginning to the very end with quality service and a quality vehicle that I drove off a lot that day. I would recommend to any friend or family.. Dustin along with Darrell ** for the best of help and a professional attitude that always make you feel welcome to come back..

Yolanda was great, informative, patient and all around joyful to do business with! This was my first car and made she made it seamless! I looked at a few different cars but fell in love with this Nissan Altima! Yolanda made sure I understood everything I was signing and explained everything question I had!! Thank you!

Tray was amazing! He was patient and willing to bend over backwards to make sure I got the price range and the car I want it! Give that man a raise! I absolutely love my car and glad I did not go anywhere to purchase a car!

This was a great experience from start to finish. Very professional sales team and understand what I was looking for. The vehicle had everything I was needing and wanting. The paperwork process and all was easy and self explanatory. I would recommend this company anytime.

Angel was very cordial and easy to work with. He explained everything that I needed to know in detail. This was my first purchase at a dealership and he made it a pleasant one. The vehicle I purchased is very nice and runs great. Thank you Angel!

Two words. Daniel. Amazing. He made the experience very personable and easy. I came in the office numerous times and each time. He was there with positive feedback and knowledge of what best suited my needs. He explained the whole process very well and I didn't feel rushed or pressured to purchase a vehicle. I will definitely recommend his services to others around me. Go Daniel! Keep up the good work

Laura was amazing. She was very patient and kind and I love her personally and again thank you again for everything. Laura was very concerned with my situation. She got me the best price. She also made assure me that I would have a way home if things didn't work out for me. I will recommend Ms Laura to anyone looking for a car.

I had a great experience with Drivetime and the salesperson Andrew. He took his time to make sure I understood everything about the car and the sake. He was outstanding. 5 Gold stars is what I would give him. He deserves a raise.

I had a great experience at the Drive Time in Savannah GA on Abercorn St. Our Customer Experience Guide was T and he helped me and walked me through the entire process. He was very professional and courteous and great to work with. I would not hesitate to come again to get another vehicle from here.

Daniel was very easy to work with. I did not have to wait very long it was an easy process. He helped me with many choices and to help me understand every step of the way. I was not rushed at all… I left happy :)

Derrick, who apparently was new (I wouldn’t have guessed) because it seemed like he been there for a while and knew exactly what he was doing!!! He was able to find me the same car with cheaper payments. I recommend everyone go see him over at DriveTime!!!

My experience started with online financing to driving to the dealership to find my new car. The manager introduced me to Katie. What a delight. The process was quick. I told her the down payment amount and the type of vehicle I needed. She asked me if I had a preferred color! Are you serious. Then she found it. Sweet, patient and professional! Thank you Katie!

Very few selections. Customer service was pleasant. Got the car and it needs an oil change. Why would I be given a car that needs oil change? Car was not washed. The car was little too pricey. Very little to choose from.

My salesman Allen in Lewisville Texas was just like family when I bought my new car the other day. Down to earth, down-home, just good manners and a good salesman.. I was treated with respect and dignity even though my credit was kind of low.

Faith was a great sales rep from the start to the end of my purchasing. I recommend anyone who needs a car at a great pricing and great policies towards their customers and vehicles. Will see me again to bring In my brother for his turn to purchase a car.

I will definitely be a repeat customer. Staff was friendly and helpful. If no one else will help you buy a car DriveTime will! I think they have found them a new customer for life for as long as I need a car.

Allison ** was great. She help me get a car. Had great personality and was very helpful. I would recommend Drivetime to my friends and family. I never thought I would be able to get a car cause I didn't have enough credit.

Our experience was great. We did all paperwork as far as approval, online. We came in to Chesapeake and Mr ** took great care of us and did not keep us all day. Mr ** explained everything and the process was smooth and easy. He worked with us as far as down payment also.

Nick, Rody and Karl was great. I was having some issues with the tittle but they was there to help. I also came last minute and was still welcomed and didn’t feel rushed at all. It was great all the way around!!

Came in to possibly get a truck, left with a 2018 Ford Focus. Very happy with the car. Not one scratch, dent or ding. Looks brand new. Only 86000 miles on it. I have a warranty, LoJack plus more. The sales lady is named Shelby. Very professional. Very polite. The sales manager the same. I would recommend this place to anyone.

Alex and Mark at the Gladstone, MO location were the best. They worked so hard to get us into a vehicle. They went above and beyond even entertaining our son. You could tell they work as a well oiled team.

Great customer service. I would send family and friends to Drivetime. All employees went above and beyond. Perfect experience. I love the vehicle I bought. Danielle was very helpful so was April and a very nice young man.

I received excellent customer service. Tony and Teneeka were great. They should be promoted. This is my second purchase. I will purchase again. I hope Drive Time will replace all of these car dealerships. Thank you for everything. The Kia Soul is beautiful!

I was welcomed in and taken care of like a human being. The whole crew was polite and respectful. My problem was fixed by this location and I couldn’t be any happier with the results. Thank you to the team at DriveTime on Cassatt Ave.

Best car buying experience...EVER! Thanks, Amii! You made visiting Drive Time in Fort Wayne, IN simple. You easily answered all my questions and made me feel completely at ease with the process. I will definitely be recommending Drive Time to others.

Great experience again with DriveTime, had the vehicle we wanted, got the deal we were told over the phone and transaction was seamless. Low mileage excellent condition Tundra was everything we hoped for with a fair price. Thanks again drivetime. We came back for a reason and you didn’t disappoint.

2014 Hyundai Santa Fe Sport 2T Red 4 door 2x4. Has moon roof and all the bells and whistles. Everything seems to work great! Thank you for your friendly service! Everyone was very helpful and not at all pushing any services!

Was An amazing experience. Andrea helped us threw every step to ensure that we walked out with a good car and good pricing, she’s an amazing working and definitely going to have to thank her some now for her hard work and getting us a car

Every single employee at the car lot was personable and professional and I will recommend DriveTime to anyone whom is looking for a new car. I love my new car and got a really good deal with no haggling, James set a really great experience.

Greeted as soon as I walked in the door, extremely friendly, fast and easy approval, and overall amazing experience. I was able get a great car for a fair price, low mileage, and I think it will be perfect for my daily traveling needs. Thank you Brian ** for all your help!!

Joshua was absolutely fantastic. He was very helpful with the whole process and I never felt judged or pressured to purchase a car. He worked with financing to get me approved with my unique income situation after being denied everywhere else. He even stayed past closing in order to get an approval. Would 10/10 recommend working with him and Drivetime. Will definitely go back and recommend to family and friends for future purchases.

Thank you for a great experience. We appreciate your help in getting our amazing new car. We had it looked at by our mechanic as well and they confirmed that it is in great condition. Everyone at Drivetime in South Pittsburgh was so great!

Frederick is an awesome employee to drive time I love him he made everything happen like you said he would great experience at drive time. Thank you Mr AKA MAKE IT HAPPENED!!! We love Drive Time. He took his time and figure it out.

I really enjoyed my experience… Nice customer service and very polite staff and helpful… The experience really brighten up my day. The car was at a reasonable price too. The car was in good condition and clean in the inside of the car. Just an excellent experience.

I was happy to have Auto Sales Associate, Jeff **, recently assist my husband and me with the purchase of an SUV. We found Jeff to be welcoming, personable and knowledgeable about the current auto market, purchasing process, financing, insurance options, etc. Thanks Jeff for making it a seamless process for us. Will recommend you to others too! **

I was very well pleased with the assistance that I received here at DriveTime. The associates were very helpful and knowledgeable. If they did not know they were willing to go and find out the correct answer. They say they're by my side until the job was complete.

Jan was awesome. I found a car so quick and easy. The only thing was that the car made a rattling noise, however Jan found a solution. I will definitely recommend to everyone I know. Thank you so much!

Nick was super awesome and pleasant. He was super professional! He was quick and easy to work with. He made us feel special. I will buy from him again! Keep up the great work Drivetime! Hoping for a great vehichle.

We were able to walk the lot without having to spend 30 minutes getting profiled by salesmen. All prices and vehicle details are listed in the windows, which allowed us to see what we could get within our budget. There were several low mileage cars at great prices. Aujanee was professional, friendly, and funny! Thank you!

Elijah Is such a great employee for your company. He knows his product and all the ins and outs. We would highly recommend him and your service to anyone looking for a new vehicle. Thank you so very much for the great experience.

Great, fast service! Great quality of vehicles and easy approval!! Thank you for making this so easy! Blake and Jerome were great!! I’m so happy I went online and actually was able to get approved there, it felt effortless! We are so happy with our purchase.

Kelly was Professional, polite, knowledgeable and went above and beyond for all of my needs. Kelly is a great individual to have working for DriveTime. You all are lucky. Kelly also made me feel extremely comfortable as well as the branch manager. I don’t remember his name. He was a bald fella but he was excellent as well.

Amazing job y'all did and salesman James ** was top notch. We look forward to buying another vehicle from y'all very soon. Service and paperwork from easy and we really appreciate the extra insurance and service. Thank you for making it a wonderful experience.

I purchased a beautiful vehicle. The customer service at drive time is remarkable. Very friendly and helpful. Shows and explained everything I needed to know. Very understanding, went through every paperwork and procedure with me to make sure I understood everything.

Brian ** assisted with my vehicle purchase on 8/17/22. He is very professional and knowledgeable. Brian was also very honest and helpful! We look forward to using your services again and would recommend to others. Thanks again for making it a smoother process!

I want to Thank Steve for being so thorough and helpful with my paperwork. Very nice guy. Then the beautiful woman who handled my sale, she took time to explain everything. I even cried and she was so gentle with since I've been through so much. Thank you all again.

I was first working with Rudy in the Arlington location. Rudy was friendly, knowledgeable, and super fast. Rudy helped me find a vehicle that was within my budget. I went over to the Fort Worth location to complete the process with Laura. Laura was very sweet and informative. Laura was also patient and very helpful. I would definitely recommend Drivetime to my friends the next time they are in the market for a used car.

Townsend was great and went over all options with me, the only issues I have are that the car I purchased is dirty inside and out, there is no gas in the vehicle and the USB port as well as the Bluetooth are not working.

My car buying experience was absolutely Amazing! Thanks to Jayme and Alex, who was training Jayme at the time. From start to finish it was a very smooth process. They made me feel welcomed with great conversation. They were very informative, in terms of everything I needed to know about my purchase. Every person I came in contact with at the Gladstone Drivetime location was very friendly and helpful. This is the place to purchase a vehicle. I drove away with a feeling of satisfaction. I have a very nice 2017 Kia Soul in great condition. Everyone was so friendly I learned everyone's name. Big Thanks to Jayme, Alex, Phillip, Mark, and Connor for making my car buying experience a memorable, and pleasant one.

Customer service was very welcoming… Would definitely recommend… Experienced a lengthy test drive. Offered me and my family beverages, it was so hot on that day. Quick processing on the financing end… Entire process was about 2.5 hours… Thanks again.

Good experience and Laura was extremely helpful and professional. I really liked being able to do everything online, but test drive the car and sign the paper. The whole process was quick and easy. I was in and out within an hour or less. Thank you!

Kelly was an awesome sales person, very patient and informative. She showed dedication and a strong will to help. Very knowledgeable and communicated well. I would definitely recommend friends and family to Drivetime. Kelly was never pushy or made any open ended promise. She allowed me to make a sound decision without feeling rushed.

This process was SO simple! I got into a car the same day! I can't say enough positive things about Bryan. He was incredibly awesome and extremely helpful. The quality of the vehicles I test drove were exceptional. Overall this was the BEST car buying experience I've ever had!

It was great. Mr. ** did a great job. He did not pressure us, made us feel important and that he could get us the best deal. It was our first time at Drive Time and will be willing to go back again if needed be. We are very very happy with our choice and everything that goes with a new car.

Was such amazing pleasure to work with and talk to he was caring, understanding, honest and very professional at all time. I will be referring him to my family and friends.. He made sure I was happy before walking out that door.

Please if you are looking to buy a car BE VERY careful as DRIVETIME IS A COMPLETE FRAUD. They sold me a 2019 Mit Outlander at 17 interest then once I had a issues with Bridgecrest I found out it went from 17 to 22% finance interest. How the heck do they explain that? DO NOT TRUST EITHER OF THEM.

Evan was real helpful, he went above and beyond my expectations...Can't thank him enough...Really do appreciate with help with my 1st car buying experience...Thanks again Evan for checking back with me to see if I was happy with my purchase...

Very pleased with the experience. Clay was very helpful and informative. It was an easy process. Just a little bit of a long Process. Very pleased with the Vehicle that I purchased. I would definitely recommend Drive Time to my friends and family. Thank you very much.

The staff greeted me with smiles and conversation. They made the process easy. I was in and out within an hour and I'm loving my new Kia Soul. I advise any and everyone looking for a car to give drive time a call or get approved online.

I got my car from DriveTime on August 6th 2022. Donnie and Brandon were very nice. They made sure I understood everything. They also let me do some modifications without getting mad. So all I can say hands down great place to get a car great customer service and really nice people!!

It was a quick and I got the car I wanted and happy to meet an agreement. The car was somewhat scratched in the back bumper and it looked pretty fresh to since I last seen it the week prior. Still happy besides that minor detail.

I very much appreciate how quick the whole experience was at the dealership. Previous experiences at other places, where they take hours and hours, make buying a car so unpleasant. I was I. And driving within 90 minutes, the fastest I’ve ever experienced. Plus the guys were knowledgeable and friendly.

Walter made the entire process simple and easy. I don’t have the best credit and was concerned I’d get turned away. Thankfully Walter got me approved and stayed below budget! He was patient with us and understanding that my husband had an appointment, requiring us to leave in the middle of the process. I love my new car! Thank you Walter!

They went above and beyond to make sure everything was working properly on the truck before I bought it. They were very patient and made me feel welcome. I highly recommend them to anyone who needs a nice car. They are awesome.

Josh and Cash was amazing and easy to deal with. Cash found the vehicle I had interest in upon arrival and there was a small issue with tire pressure sensor. Josh was able to get the mechanics to come immediately and take care of the car since I was traveling from out of town and on a short time frame. Called same afternoon with car ready to hit the road. They were both extremely professional and helpful during this process. I would definitely recommend them to anyone looking to get in a vehicle!

Very good experience purchasing the car from your Reno location. Very helpful staff, especially our salesman, Jacob. Friendly staff, clean location, all questions were answered. The car was clean. We went through the whole checklist & everything was good. Would recommend your company to a friend.

Zach gave me the best car buying experience ever! He is truly an amazing car sales rep. He deserve a raise and an excellence award. I have never been treated so kindly and with such care at a dealership. Thank you DriveTime for hiring Zach! He deserves a promotion yesterday!

I had a great experience at DriveTime. I think it was the easiest process I have had in buying a car. I loved that I was pre-qualified before I even arrived and they worked to get me into the car that I wanted. It was a great experience all around and Jorge ** was very professional and knowledgeable....answering all my questions with patience.

The general manager, Julius, was a great help as he made my car buying experience quick and easy while providing peace of mind. He is also extremely knowledgeable of all the services offered by the the company. He deserves a raise and a promotion.

From the minute I stepped into the building I was treated with the best service. From test driving the vehicles all the way to filling out the last paperwork the people and service were helpful and friendly. There was no rushing or the feeling like we were wasting their time like most places.

Staff was very helpful and patient, answered all my questions and concerns! I felt really comfortable with the transaction. No pressure! Left the lot with a vehicle and I am very happy and pleased. I will recommend this place to anyone who is in the need of a vehicle right away.

Had the vehicle for less than a week and it’s in the shop broke down with brake issues. There’s no way that I can be sold a car and it break down less without there being prior issues and y’all having knowledge of that.

The process was handled in a relatively smooth and in efficient manner. I enjoyed the attentiveness of the representative, Andrea **. She was able to answer all of my questions and concerns regarding the purchase of the vehicle. I was very interested in knowing the details of what was involved with the 30 day warranty for a used car.

Ab did a great job on being informative and helping on making the right choice on my purchase without a big hassle and taking forever. I would highly recommend about and Drive time for the next car purchase.

Duwayne was amazing, guided me through the process and made it easy for me to get a car! I would recommend Drive Time to anyone looking for a great used car and ask for Duwayne, he will get you what you want for a decent price.

Some miscommunication on the Greenville SC end, but got it straightened out, with the help of the Fairfield Ohio team…Matt very nice and truly a good salesman… Jonathan was a big help also. Thanks for the help, especially since we came 7 hours to get the car!!! Thanks…God Bless…

After getting vehicle the check engine light came on the same day. Provided to go to my local auto parts store. They did confirm the issue. Due to me purchasing on a Saturday I was unable to speak with anyone or go back to the dealership due to early closure. And service would not be availed for vehicle until Thursday. All around my experience was not very satisfying.

I had Joel as a salesman and spoke to LJ the manager. I looked up vehicles that I was interested in and went to the dealership to test drive the Chevy Traverse. Joel sprayed the car down before pulling it around because I saw soap on the back, no big deal. What was an issue was the noise the car made as he pulled up. Despite the noise I test drove the car and the noise got louder when I accelerated. Same noise sitting idle at a traffic light. Went back to and then test drove a Ford Explorer. I called this the Shaggy mobile because it seemed as if Scooby-Doo and his family rode in this car frequently.

I went skeptical of what would happen. They put all my info into their system and while it wasn’t what online said it was within my means. They even offer warranty service and more. Not to mention all the people I spoke to were very friendly!!

I came in there thinking I probably wouldn't find anything I could afford and at first it did seem like I was going to leave without a car. But Tameka was so good. She looked and figured out what she had that would work for our budget and at the end of our visit we left with a beautiful car and even better than I could imagine.

Not really satisfied with the car I have so I will be taking it back. To choose another one because I didn’t get the car I picked upon approval. Down payment a little high. Payments a little high. One or the other. I feel I should have got better choices than I got.

Bry was very patient with me & got me into a car the same day! Amazing customer service highly recommended great cars at great prices! I was prequalified and the prices from there was a breeze! Not to mention the warranty on their cars is great!

Richard ** was amazing. He got me into the truck I wanted. I would recommend him to everyone. My truck was my birthday gift from my husband. Best birthday gift ever. Thank you Richard for making this birthday special. THANK YOU.

It was the best experience I could ask for. He was very patient with me during the whole thing and I couldn't ask for a better car for my first car ever and I will send people to Drive Time for the foreseeable future.

This was the best car buying experience I've ever had. This location was very clean, friendly, and the management and staff took care of everything beautifully and professionally! Thank you Gregg **! I would recommend anyone to go to your location for their car buying needs!

Had a very good experience buying my SUV. The salesman was very professional and did a fantastic job even downloaded some apps on my phone for me. There was no pressure and they were all very nice and professional. The buying process went very smoothly and fast. Would recommend to friends and family.

Adrian ** provided me with excellent customer service, and was very friendly, he answered all and any question I had. David ** the dealership manager was nice as well. He assisted me with a concern I had with a vehicle I had recently purchased.

The staff was super helpful, and I can be pain. They found me a car that was much better than the one I went to buy. Quick and easy. And again the staff was great. Lot was well stocked with plenty of options. They went well beyond what they needed to do. Overall was very very satisfied. If you are looking start here.

Great Service, I would recommend anyone to try DriveTime. They offered us bottles of water and was very courteous. If you out there looking for a good car and good courtesy, go out and try Drive Time. They will hook you up.

The entire process of trading in my car for a newer one was seamless. The process was a long one as is expected, however the staff made it a smooth process. I loved their office which was spacious and equipped for proper social distancing. The staff were very pleasant, customer service was above and beyond the call of duty. I highly recommend paying them a visit should you choose to purchase a used car. Hats off to sales representative Keku and thank you also Janet.

It was a very pleasant experience. I think the APR is very high but we have kids to get to school and the down payment we couldn't beat for the car we got. Erik was very helpful and took the time to explain everything to us.

Joel and Jason really took care of me. They were friendly and efficient. I really enjoyed purchasing my vehicle from DriveTime. I would come back for a second purchase. I was really surprised to know I qualified. I’m really excited about it.

Mr. Alaendu ** was excellent with all of our questions and our experience was great and easy to understand the paperwork. The inventory of vehicles was very good to chose from with the variety of different types of vehicles on the lot.

This was my first time getting a vehicle on my own so KURT & JOSEPH really did a great job in assisting me with what I needed! I am in love with my purchase and would definitely refer my family to Drivetime!

I took my cousin to DriveTime to buy a car and based on both experiences with the company, I chose to buy a car the same day! The salesman was very helpful and professional and very knowledgeable in regards to cars, financing, etc. What I really liked about the Southlake location was the friendliness of everyone there!

Raneta was one of the most thorough and knowledgeable persons I have ever met in life. Honestly I don't know why she isn't a manager of her own dealership. As far as quality control goes Drivetime needs to terminate all of its inspectors and get new ones that have basic mechanical experience. I have noticed a lot of battery issues.

I came in. Greeted a person named Ryan. He was not welcoming. I was speaking to him. His response was, "Let me get her because she is actually purchasing a car." I sat and waited for about 10 minutes. Left. Came and came back and was greeted by a great gentleman with a beard.. He made me laugh. Stayed after hours. Made sure I was in my brand new Ford Edge. I appreciate him so much. Ryan should not interact with paying customers. Bearded man and manager need a raise. They were happy to help Me.

It was easy to buy a car. Very nice car. Only thing is their down payments are pretty steep. But as far as the cars. They are very nice. And Tim at the dealership was a great guy to deal with. Not a lot more you can say. Give them a try. It's easy.

Very good customer service, it was super simple and easy to get me into the vehicle I love. I was able to test drive without any issues. The team was very pleasant. I would definitely be recommending your service to my friends and family.

I was very satisfied w/ Hector ** (Midlothian, IL), he was very polite, resourceful, & very knowledgeable about every aspect of selling a vehicle. He also was a great help downloading/signing via my cell. I am a woman & feel as if they get taken advantage of in auto situations, but he was trustworthy & advised me as if I were more like a family member than a purchasing customer. He had an excellent rapport.

Robert and Alex were completely professional and very nice and courteous. When we were thirsty they got us water and my son some cookies. They were fast also. We wanted to test drive a car. They grabbed the keys and it took 3 but we found the perfect vehicle for us. %100 10 out of 10.

Mena was awesome. He helped me figure out what I could afford and made the process so easy. All the cars I test drived were nice and clean. I ended up with the car that brought me to DriveTime and I love it.

As a store manager I pride myself on customer experience. And that’s exactly what I got going to DriveTime in the Williamstown area. Every sales consultant there tried everything in their power to get something done for me and make sure I was comfortable. The assistant manager Derrick provide me with such a great experience I’m not sure I will go anywhere else. Thank you for being transparent about every vehicle and thank you for trying to find the best vehicle fit for me and my family.

Drive Time had the best price by far on the car I was looking for when compared to CARMAX. Booked our test drive online which was super easy. Tony did a great job with the financing paperwork in that I was co-signing for my daughter who just turned 18. Only thing that was surprising was that they don't accept personal checks or ACH transfers and credit cards are limited to $5K, so now I need to call the lender to add another $5K to down payment... Minor inconvenience. Also, had my mechanic check it out this AM and he said everything looked great.

Looked online and submitted a request...I got ONE phone call to set up an appt..she was extremely knowledgeable and got me an appt. Brett at the office was waiting for me when I walked in..best experience ever ..great service for the situation I was in.

I needed a vehicle and called Drive Time in Tampa, FL to get "pre-approved". They informed me of my credit score and actually told me it was better than a 100 points lower than it actually was. I immediately viewed my credit score on all three credit bureaus is how I know what it was and is. The representative (I won't embarrass him by name) informed me that I would need to put about half of the price of the vehicle I was interested in down to purchase a vehicle from them. This had to be the biggest insult I have ever heard. If I had $15,000.00 to put as a down payment, I surely wouldn't have called them. I went to the Tampa CU Auto Branch and bought a newer vehicle with NO MONEY OUT OF POCKET, got a great interest rate and with credit union financing. Drive Time should be financially penalized for lying to and misleading consumers.

The service was great. It seemed like they really wanted to get me in a car. I was ok .... then 24 hours later the check engine light came. I'll keep y'all updated because I'm going to have it looked at.

Great customer service. I had a great time there and the man who help me was amazing. Help me find what I could afford and a amazing car that I love. He help me with everything I need and with me getting insurance and learning how everything works. 10/10.

In my 72 years, I've purchased more than 20 cars - and yesterday's transaction with Andrew **/DriveTime was totally different than anything I've ever experienced. With Andrew as my (patient) Guide, he made it a Stress-Free, Thorough - and very Satisfying transaction. I never felt I was being 'Sold' or manipulated. Instead, I received relevant information to help me make my best decision. I felt more SERVICED than 'Sold'. It was Refreshing.

Love this place, staff was very professional and quick. Got the vehicle we came for and it was a breeze. Would definitely recommend to all my friends and family. This was the best car buying experience I have ever had.

Had an amazing experience with our salesman Dom! He had an awesome outgoing personality and this was the best car purchasing experience I have ever had! Thanks to the team in Northern Albuquerque! I am happy with the vehicle that we have chose!

Everyone was great and very helpful and went above and beyond to help me, great team I would definitely do it all again with them if I had to. I had a small problem with my driver license and they did everything they could to do to help and kept in touch until I got it figured out!

The salesman was very professional. Very courteous. Offered me some water if I want it. Took his time and went over everything with the with the contracts. Very very very knowledgeable and also we shook hands at the end of the deal and I think I thanked him and he stated to me if I have any questions please be free to call.

I am very happy with the car I purchased although I was only allowed to test drive 2 vehicles. There was another vehicle I wanted to see and test drive but I would have probably still chosen this one as it had low miles and the price was great.

Had to return one vehicle that I absolutely loved.. Unfortunately not happy that I have to take vehicle to motor vehicle for emissions test. Wish I had known that upfront. Great customer service. Service by appt; however, they are easy to contact.

Very nice folks at the Huntsville Alabama location. Purchased my wife's car there. In and out in about an hour or so. I did make an appointment and arrived early, they worked me in any way. On my next car purchase in the next two or three years I'll try to shop there again.

The people there didn’t seem to care about helping me obtain the Jeep. In the end I actually had to drive to a bank to get the loan and it was clear that I wanted the car more than they wanted to sell it.

Jay was great, made everything easy and is very polite professional and patience. Exceptional customer service from Jay M. We got the car we wanted with no hassles. I’m going to recommend family and friends. Thank you, thank you, thank you, thank you.

Travis was great from start to finish. He listened to my needs & made it happen. I really appreciate everything. Thank you. I will highly recommend. I love my new ride. I give 20 stars. Car shopping has never been this easy for me.

I want to thank Mark and Duane for helping me purchase my first vehicle. They were helpful and thorough with all my questions and concerns and made sure I was good to go. Shout to the rest of the staff as well even though I was talking to them. I feel they would done good as well just by how Mark and Duane presented themselves. They all represent the company to the utmost. Y'all keep up the excellent work. Once again thanks for the vehicle.

Walked into the building at 11pm and was out of there with my new car before 1pm!! I was shocked at how fast this process was. Richard was an amazing salesperson. He did not rush me at all with my decision. He showed me my options and then let me test drive my car. Would recommend to any and all who will listen.

I had an issue with the car after I bought it but it was under warranty so I took it to one of the in-network repair shops and they fixed the problem with no deductible. I did not have to pay a penny for the repairs and the vehicle is running like new!

Car broke down. 5 days later/about 600 miles/ transmission fail/broke down 2nd time. After repair/ refused return/or trade in. Very dissatisfied. Broke down on side of road/. Had to have family help me tow off the highway. Want my money back or a trade in/extend the warranty. Have seen many other poor reviews/. Will never recommend anyone to purchase a vehicle from DriveTime.

Brendan helped me find a car that had everything I was looking for and was in my price range. He not only was efficient at his job, but went above and beyond to make sure I left with a vehicle. He was very patient while waiting on documents I needed and never once acted irritated or annoyed, even when there were a few hold ups that had to be worked out. If you’re looking for a reliable vehicle and to be treated with respect and kindness throughout your search, I recommend you viair Drive time!

The customer service was all that. She helped me in all the right ways and I'm satisfied with my purchase. I will recommend anybody to go and get their next car from here. Everybody had great customer service skills and solve any problems you have. Get the job done to satisfy their customers. It didn't take long and fast, friendly service to everyone that walks thru their door. Friendly workers and from time you walk in they make you feel welcome and appreciated for coming to check out their cars.

I wouldn’t trust this company for anything due to the CONSTANT advertising. I can’t watch a show on HULU without the ad every few minutes. Their campaign is absolutely ridiculous. If you’d like to purchase a vehicle, I would highly recommend finding someone in your town.

Valorian ** was a superb representative!! Matt assisted with my paperwork transfer from another DriveTime location that was not customer friendly. When I came into the office ready for purchase Mr. ** assisted me. I couldn't have asked for better customer service. I was in and out in record time. I would definitely recommend the East point, Michigan location to EVERYONE!! THANKS FELLAS!!

Jonathan, the manager, is awesome. Not only did he help me save money, be he found me a nice car to drive. I really appreciate the staff at his location. They also called me the next day to follow up with me. I feel blessed right now!

Great customer service from Brian our sales representative. He helped us from start to finish. The process was quick and painless. I highly recommend Drivetime for your new vehicle. Drivetime has a nice selection of reasonable priced used cars. My husband and I will be back to purchase my son's vehicle next year.

The friendliest people work there. Made buying a car not so hectic. Thanks for making buying a car easy. The employees there all work as a team and any questions we had they were on top. Awesome job!!!! I recommend buying a car here for anyone.

Deal entered wrong by the first location. Get to the second location, spent six and half hours there. Not a very good day. Yes, I got a new car but there should have been no reason to sit in a dealership for that long!

Hands down best dealership experience, test drive included. We were in and out. Honest, friendly and straightforward. Listened and addressed all my concerns fully. Unfortunately, it was his last day there, even still impeccable customer service right to the very end. Thanks again Alec **!!!

This was the easiest and most efficient car buying experience I’ve ever had. Great job Richard and Joe! The service was so great that I sent my brother the same day. Looking forward to doing business for a long time.

Easy, fast and painless! Highly recommend for everyone. Credit approval was done before I arrived and we had car picked out but also test drove one other. My 2nd time to purchase with them and very satisfied. No surprises or pressure. Great service!

Traci showed us exceptional customer service! She made sure we saw the cars that best fit our budget. She made arrangements to show us more than one vehicle that we liked as well. I’m completely satisfied with my purchase. Thank you again Traci!

DriveTime was amazing! Clay worked with me and got me into the car I wanted. Everything was fast and easy! Best dealership experience I have ever had! Thank you DriveTime team!! And most of all to Clay for going above and beyond!

Nothing wrong with customer service. More wrong with the vehicle I bought! Got a chevy equinox. Drove for 1 day. Now the left side of the car shakes while driving 45mph! Told to go to tires kingdom or pepboys... Now has availability to look at or fix it until next week! I was very specific with the sales person about ending up with a used car with mechanical issues right off the lot and now I have a car that is 2013 and it shakes worse than my 2003 vw ever did! If I could use profanity on here the way I'd like too trust me I would! Very displeased and unsatisfied with the quality of cars DriveTime offers! I should've spent that 1k down payment on another crappy beater instead!

Really helpful, he was patient with us, and he made sure we had all the information covered. I will definitely recommend to a friend. He stayed late making sure everything was perfect and checked around the car to make sure it was suitable and ready to drive on the road.

Hello I am so excited about my vehicle I just purchase and the salesman was so nice. He showed me what cars to get in my budget and how it will help my credit. I will recommend my family and friends.

We were seen very quickly. We were treated very well by everyone there especially by Tequa! I want to thank you for helping us get our beautiful SUV!!! We never thought we could get such a great SUV. So far so good as they say! I appreciate Tequa very much! I took so much quicker than we thought!

Jonathan welcomed us in and was a great help. I left with my top pic of cars on the lot, it didn't take a lot of time. He even printed 2 extra copies of our insurance cards from our insurance company. Overall a tremendous experience.

I started with DriveTime in Macon but ended up purchasing in Marietta. Jeffrey my salesman and Rashena assisted me with returning my rental which they didn’t have to do. Would highly recommend any DriveTime dealership. 10/10. They are the best!

Got the car yesterday, tested the battery after it failed to start after driving home, the battery is tanked. I either want a new battery or the car is coming back to you tomorrow. 1/10 experience. More words aren’t necessary to convey this message.

Tony was very great. He took the time and was very honest and very helpful. Understood what I needed and listened to what I said. I recommend using DriveTime for my next purchase in the future. I will recommend others that are looking for a vehicle and looking for honest people.