DriveTime Reviews

Thing only thing that I didn't like are 2 things:

Billy at DriveTime in Greenville was great! He was so kind and patient with me throughout my entire car buying process. He Let me test drive several times, and gave me many different options. He helped my first car buying process go so smoothly. I’m grateful he helped me get into a brand new car! What a great experience!!!

Dylan **. He was the man that helped us from beginning to end. His customer service was awesome. Very neat and organized and fast. Everything went smooth. He even ask what kind of car we wanted and what kind we didn't want. We were so amazed by the way he helped us and yes the car we have is good and payment just like our first car we owe. 10 stars for him. Awesome work...

If I could give a zero I would without a doubt! I leased the 2016 Kia Sportage on 3/20 and it went out on me the same day maybe 2 hours later on the highway with my young child. A very scary experience. Had to pay $353 to get it towed back to the dealership. I called the dealership the next day to let them know. Got no sympathy AT ALL not even when I went and got my money back.

Picked up my vehicle two days prior to actual pick up date and they were happy to serve me and get the ball rolling as quickly as possible even though I was early and they were unprepared. Staff was amazing at keeping me informed throughout the process. Thank you for all your help.

My overall experience at DriveTime (Mechanicsville Tnpk.) was excellent. I was treated with respect and great customer service. The car buying process was simple, straightforward and effective. The sales team is knowledgeable and very helpful. This is the perfect place to purchase a vehicle to establish credit.

Cory was very professional and went over everything with me about the purchase of my 2018 Ford EcoSport. We looked over several vehicles and finally made a dicission on a very nice car that fit my needs. I'm disabled and in a wheelchair and needed something reliable. I didn't have to spend all day at the dealership. :)

KD was very nice and went through the paperwork step by step. I would definitely recommend him to anyone. The entire process was straightforward and simple, ended up a far easier and quicker experience than I was expecting. He did everything he said he would do.

After spending the entire experience talking about our monthly payment I noticed the paperwork (that I already signed) said biweekly payments. So I’m paying twice as much. And the oil light came on the day we brought it home. And since they’re closed on Sunday I haven’t been able to bring it back or discuss it.

Joseph ** at the Cinema Ridge store in San Antonio Texas has fantastic customer service skills. He went above and beyond to help us with our purchase. Drive Time is lucky to have someone like him as a company representative. I would recommend Drive Time to all my friends and family. I will be a returning customer for sure.

Bryan and Leon was so helpful and patient with me. This was my first time purchasing a new car and I’m so happy I was prayful & patient I am so glad to have come to y’all I really love my car and the fact that I’m a new car owner!

I was helped by Bo ** and she was very amazing from start to finish. She helped me understand all the paperwork and even helped me find affordable insurance. She went above and beyond for me 10/10. Great job. Very much satisfied.

This company by far is a 41/2 star dealer! They are golden because they treat people like they want to be treated! They go above and beyond! Drive Time really goes the distance! If service had a fortune rating they would be a Fortune 100 company! They're one of the greatest! A truly unique organization, absolutely brilliant! One of the best, a cream company, a biz wiz, I will go there to buy my next car without a doubt!

Love my suv but after 3 days pending with a lien note on the Suv I purchased I still had to wait 2 hour for my paperwork to be completed while she did her talk to others..I put my 1395.00 deposit the day I test drove..I'm really disappointed ...Drive Time has a great advertising but columbia sc was not a great experience this time...I had to ready between the line and contact myself which was sad..I love discussing policy not guess it myself with a computer screen ...Thank anyway.

I had a great car shopping experience with you guys and will be back for more service. Thank you for the great car buying experience And I am in love the car I got and am looking forward to a great driving fun on the road with my new car.

Would recommend to any of my family and friends they have great service and will do their best to get you into the car or truck you want (this is my second vehicle from Drive Time). I hope we can do business again for my 3rd car.

2 days after I got my car home it's leaking oil and something smells like it's burning, and some wires that was taped is coming off, not impressed. Very disappointed, I kinda feel like they fixed enough to sell it the bam. You're stuck into an agreement with a messed up vehicle,

I would definitely recommend to friends and family. Everyone was so friendly and helpful! They did not pressure us at all and helped us get exactly what we needed even with bad credit. I am so happy with our experience!

Didn't take long at all to find what I wanted. Great staff, great help. They took the time I wanted to put me in something I liked and was willing to work with me. It was very easy. They made sure I was happy with my purchase before leaving.

Tyree did an awesome job. Even though he was busy, he always talked to us to acknowledge that we were waiting. Great Job. Love the vehicle we purchased. Everyone there did great. Keep up the good work. Looking forward to making another purchase in the future.

Tim the salesman was the best by far. He didn’t try to put us in a car we didn’t want. We told him what we wanted and that’s all he focused on. Hospitality was awesome. Only problem I had but still purchased a car was that it seemed to be way overpriced. When we actually tried getting the car it messed up after test drive and they sent it in to get fixed. With all being said we had to wait a week which was fine. We was getting what we wanted but they could of filled the gas tank up. It was pretty much on empty after putting all that money down.

Chris, Alexander and Mike were just awesome. I didn't feel pressured to buy and they worked with me. Just a great team they have. I got a vehicle that I never saw myself in, but it drove like a dream. It suits me. 2018 KIA Soul.

This was the easiest Car buying experience I have ever had. There was no pressure up sales. When I mentioned I got my own financing they asked what interest rate I got and they left it at that. After the test drive once I said I wanted it I was out of there in about an hour and a half. These folks figured it out, I recommend them.

Manager Nathan ** very helpful in helping me resolve a problem with the initial purchase of a 2013 Dodge Caravan which had completely broken down after purchase. He helped me resolve a problem when the dodge transmission failed after less than 150 miles drives.

Super friendly and helpful. Had an issue with my pay stub because of an error on my employers side and he made sure to help me the entire process and got the finance company to accept anyways. I would recommend to anyone in the process of trying to get a vehicle.

Both Marshall and Remi were awesome and very helpful in helping me select a vehicle that works best for my family. My vehicle was very clean and seems to be well maintained. I am very happy with my purchase. Also my family is very happy with our purchase. I will definitely recommend DriveTime to anyone in the market for a vehicle.

Very good communication by all. Everything was explained and the process and time involved in the buying process was better than expected. Anthony was tied up but he had someone help me out (cannot remember this gentleman's name) but he was equally helpful.

Mr. ** and Mr. ** gave us great service on Saturday with the purchase of our kids first car!! We've purchased many vehicles and I must say that this was one of the smoothest transactions ever :). I would highly recommend DriveTime to anyone who needs a car.

Unbeknownst to my sales rep I am a former Porsche Audi Mercedes sales manager. I must say my experience at Drive Time was quick, efficient and most impressive. My sales rep Dominic ** was well trained and super fast with determining what a customer is able to buy and get the ball rolling. I was amazed at how he helped three people at the same time without getting stressed out. My entire car purchase, including evaluating my trade and all the paperwork took less than two hours. I am happy to refer my friends and family to him.

My sales associate Lisa was outstanding with follow up and patience. I really appreciate the time she spent helping me purchase a vehicle. Also sales associate Dylan with closing paperwork was so pleasant and thorough. I'm very pleased with DriveTime's customer service and teamwork. Awesome job!

My Agent was Jayson at Drivetime in Downey. He was very clear on answering all my questions and concerns. He was very professional and just a great guy. Excellent customer service. Great atmosphere. I would definitely recommend Drivetime to friends.

Mrs. ** was an amazing salesperson. She was very attentive to my needs and want in my vehicle. Enjoy the process and very pleased with the end results. Drivetime made the process of looking for a car easy and they were willing to find a car in the perfect price range for me.

I had a great experience! Janica ** is awesome. Thanks a bunch! The service was excellent! My car was washed and filled with gas before I left. I am really impressed with Drive Time. Drive Time takes the worry out of the car buying process!

I normally don’t submit reviews but I do want to give a big shout out and Thanks to Jessica. She exceeded my expectations of the whole financing experience and help me obtain a great car. Thank you Drive Time! I also would like to add the fact she provided excellent service while being pregnant during these scary times (COVID)! I love my vehicle! Thank you Drive Time!

This was my first experience with Drivetime. I was treated with great customer service, and I was helped right away. Cash was absolutely excellent. Very helpful and informative. He helped me find the perfect vehicle that is just for me. Such a great experience. I will definitely recommend DriveTime to a friend.

I had a great experience with Drivetime. Michael was excellent. He was very patient and answered any questions I had. He made the car buying experience very easy and fun! He went about and beyond to make sure I chose the right car for me.

Before stopping by Drive Time I shopped around and test drove cars. Two other places they were pushy, basically chased me around the lot, were very over nice and when it came for me to apply they were so rude when the price and down payment was not what I wanted. I came into Drive Time and Tanya was amazing! She did not rush, had patience with me and most of all when I told her what my budget was she still helped me with an outgoing and positive attitude. Honestly in the future I would come back and see Tanya. Thank you so much for everything you did!

Best experience buying a car, Stefan was very helpful and made it a great time instead of a hassle, the car we got is amazing and comfortable. It was easy to chose a car no getting followed around or being hassled.

I don't know my order number. But Drivetime in Montclair, Ca is friendly and awesome. It's all about you, and very helpful. They are upfront about everything and will give you time to gather all documents that are needed.

Gavin was great with us. It was very professional and polite. The process was very smooth with a few hiccups. Otherwise it was a great experience. Gavin deserves a raise and a promotion. If there’s anything negative, but true I’d like to say that appoint inspection on the vehicle should be done before signing paperwork. I feel as though it’s not the customer's job to do an inspection on the vehicle. That should be done by staff working for a Drive Time Inc.

It was a very pleasant visit and purchase. I like the way Bryan did mostly all my paperwork over the phone while I was at work. Then when I came in I love that they did not pressure me. I a very great experience with Drive Time.

I met with Mason & he was absolutely fantastic. I just love how fast, easy & seamless you guys make the car buying experience! I’m very happy & pleased. I will definitely shop again & recommend anyone I know looking for a used vehicle.

It was good. The salesman was great. He worked really great helping to get the paperwork straight. He made sure my granddaughter was happy with the car. Now I waiting on y'all to find my black Toyota Tundra truck.

Such a great help, we had a great experience and the price was fair and we look forward to doing business with y’all again. We got through the process pretty quick and was fairly easy. The water toy protection is a cheery on top.

My salesman was very nice and professional. I was a little disappointed with the fact I had just purchased a 24,000$ car and there was no one able to wash and clean it or even place any gas in the car! I had to leave the dealership and go to the gas station and car wash.

The first day Anthony was Amazing! He made the whole experience fun even though it was a long process. The second day when I had to exchange my vehicle due to major issues on the car, John was Great as well made the exchange process quick and easy even go us a new year vehicle.

The saleswoman Elena was sooo amazing. She answered every question and made my process comfortable. Thank you again Elena, I thought the process was going to be stressful, but it felt so smooth and I would recommend you to anyone looking to buy a vehicle.

I went in Drive Time with the intentions of just pricing a car but I ended up purchasing one and I’m so pleased!! Great service from the time I walked in to the time I left with my vehicle! They make sure you know what you're going home with before you leave and I love that!

Had a wonderful time buying my car. Chad listened to what I wanted and got it for me. Was very nice too! Never felt rushed out pressured into buying the car. I had a question about something under the hood and Chad went out and looked to answer the question.

I would highly recommend DriveTime car dealers to my family and friends because of their Friendly and Customer Service. Financing was so affordable and no hustle to deal with. And the Facility was Very Nice and Clean with friendly staff. Lot of cars selections... So go try to shop at DriveTime and your Satisfaction will be guaranteed.

From start to finish process was easy! My credit was challenged but Drive Time of Taylor MI, was able to get me in a 2017 Ford Fusion. I would highly recommend DriveTime to anyone. Great service, great people. I am very satisfied.

Jon was awesome. He helped us through the whole process and was very friendly and and had a great attitude. He made sure everything was in order which our car that we were purchasing and when he noticed a head light was out he called for a new one to be brought there to be installed while we went to go get lunch. All around a great experience and will be back when we decide to get another new vehicle.

Awesome service. My salesman was very professional and awesome. Great experience. Will definitely shop again. Chuck was one of the best salesmen I have ever spoke to and I'm a tough critic because I have been a salesman my whole life. Thanks again Chuck. You did a awesome job.

The experience was great and all the staff was helpful, patient, knowledgeable and friendly. They also had a great selection of cars to choose from. I would for sure recommend DriveTime to friends and family! Thanks again. I look forward to working with you all again.

From when I arrived at Drive Time my experience was great. Everything was smooth. David was such a great help. He did everything and made my life so much easier. I would highly recommend drivetime if you’re looking to get a new vehicle.

I would like to say that DriveTime Dealership Birmingham, Al is the best. The reason why my Sale Consultant Jeal (Ruby) ** was the BEST SALE CONSULTANT since I bought my last 3 vehicles she was very patient and she explains so well like a great teacher to help you. The only thing is that the Dealership DOESN'T CLEAN THE VEHICLES or don't have a coupon to get the car detail. I understand due to the pandemic. You need to help that dealership to give coupon to customer.

Needed a car for work... I was helped with a lot of patience and understanding. I will recommend all my friends and family to get a car from them. I also left with a car that I really really liked. Thank you guys so much!!!!

Richard ** was amazing with dealing my indecisive butt. But he lead led to me to perfect car. He was pleasant and kind. I would recommend him to all of my friends looking for a car. DriveTime I would recommend.

Tia was great. She made everything go smoothly and she is very friendly and informative and very helpful with the whole process. I would recommend them. I done almost everything online and only needed my drivers license once I got there.

I was so nervous going in to get a car knowing my credit wasn’t that good and had so much for a down payment, but the service was PHENOMENAL! Danny helped me , was patient with me and got me into a car I LOVEEE!!!! I would recommend everyone to DriveTime and go see Danny!!

They were nice and very helpful. Answered all questions and if they weren't sure they looked it up fast. They explained everything and cleaned the car and made sure it had fuel. I will definitely go back again if I need another vehicle.

My experience with Javier at the Kissimmee location was amazing. He was super professional and very helpful. He gave me honest opinions and didn’t try to sway my decision. The process was quick and hassle free. He helped me pick the perfect car and I am beyond happy!

Everyone was very pleasant. It was an enjoyable experience. Unlike other dealers in the area. My sales person went out of her way to make sure I was pleased with my purchase. She explained all of the paperwork and did not rush me.

The smoothest process I have ever went through buying a car. There was no issues that rep Eric was on it and he was great. Would recommend all my family and friends. Great customer service and was really involved with what I was looking for in my car buying process.

The process was so easy. Chad ** was friendly and professional. He went above and beyond what was required of him I’m sure! From start to finish the entire process took less than two hours...FABULOUS!!! I will certainly recommend DriveTime to all my family and friends who are in search of a new car.

John was great. He was patient with us and the many vehicles we needed to look at to make our decision. The pricing was very fair. Our credit is bad and we urgently needed a vehicle that night and he made that happen. We left satisfied and drove away with a 2017 Ford Escape.

All in all the best buying process ever! No one likes to car shop and granted it took all day lol (because of me) but my sales guy James was incredible and very patient. Couldn’t have asked for better, he showed me every car I wanted to look at even ones at different locations. Never hassled me. Just let me do my own thing and was there every step lol.

DriveTime of Conway did an excellent job! I was able to discuss things on a weekend with Nick and he was able to crunch numbers before I even arrived. Allison was great as well with providing the information for signing the paperwork and getting me on the road in my new car. Thank you all very much for your kindness!

It has not been one month nor 1500 miles and having issues with the car. If you don’t know when the oil was changed or don’t have the correct history of the vehicle then you shouldn’t be able to sell the cars. My opinion. Then when confronted they have the audacity to be upset. The customer should be upset. They are paying for the vehicle that was NOT suppose to be on the lemon list. I don’t recommend them at all now. Why should I leave you a review when you can’t even assist when you KNOW you are 100% WRONG! THANK YOU FOR NOTHING. KARMA.

The customer service here at DriveTime on Wyoming is above and beyond what you would expect. This is our second car with them in less than a year. I worked with Eric ** and he is super nice. They have an amazing tall team.

I had a great experience purchasing my vehicle at DriveTime. I will recommend other family members and friends to you all for their car purchase. The staff was great to work with and could not ask for better people to work for this company.

We were very please with the service provided by Jerrod. He did a great job walking us though our purchase, answering all our questions, and taking care of the issue when delivery of the truck we wanted was delayed. When the issue came up he was honest and didn't try to come up with excuses. He also offered up a little bonus for the inconvenience and that was very much appreciated.

Exceptional Personal Service. We elected to proceed with 3rd party financing and ran into delays waiting for Trade-in's title to be received. Staff at Shadeland Ave location in Indianapolis was extremely patient in waiting for for our clean title and loan check to be provided. Would definitely recommend your company to friends and family members!

The entire experience was great from start to finish. Dustin was thorough & explained everything very well. The other salesmen were also very helpful & knowledgeable. The car we purchased was the car we wanted & more than we expected.

Marshall was a huge help, very friendly and took his time to make sure we were satisfied. I would definitely recommend Drivetime to everyone I know... I was very happy because I was turned down by another dealership, and now I have a car that I love.

The guy who helped me made everything a breeze. I knew I wanted the car I came to test drive, I just had to actually see it and drive it. I paid cash up front and the rep who was helping was so nice and friendly and helpful and quick! Also, price was great!

Richard was awesome, he was very friendly and very patient. He explained everything in full detail and made sure I fully understood everything before I left and that my car was running and in good shape. He has awesome customer service skills and made my car buying process easy and less stressful. I would definitely recommend.

We feel so fortunate. We had a wonderful experience at DriveTime Ocala with Cory taking care of us. His advice, his kindness, and dedication to answer all our questions and provide the best service possible was heartwarming to us. We really recommend this company, Cory and his team. We found the exact car we were looking for and its condition is over our expectations, and for the best price. We are very thankful.

The salesperson was excellent. She provided exceptional assistance and guidance with the purchase and treated me with utmost courtesy and respect. My chief complaint about the dealership as a whole is the amount of paperwork involved in the process and signatures and the way the vehicle is given to the customer, as is dusty and dirty. Usually all dealers will sell you a fresh washed and clean car. You are making enormous monetary gains on each sale so was a little wash and shine is going to cost you.

I was very satisfied with my service at the dealership. I have already recommended people to go there and get vehicles of the own. The whole process starting online and then going into their location and independence I thought very comfortable and did not feel pressured buying my vehicle.

The process of purchasing my new vehicle was a great experience, the entire process was handled professionally and fast, the staff was courteous and knowledgeable and was able to answer all the questions I had. They were able to offer options that allow me to make the best decisions to fit into my budget.

Went to one location. Didn't have what I wanted but TJ and I think his name was Devin was great. Went to another location and Bagaric was awesome. Only place I buy my vehicles..!! Recommend to anyone who is looking to purchase a car..

Car was not ready when they told me it would be. I talked to someone and they said the car would be ready at 11:30 am. So I took. Off work to go get the car. On the way to get the car someone called me and said the car was not there because it was at the dealership. Someone had taken the car to the dealership so I had to go back to work and pick the car up later which caused me to be late for my part time job. So I lost money. Someone should have told him not to take that car. The guy that took the car said he filled the car up with gas. (He didn't fill the car with gas.)

Love everything about this place. The salesman was everything. Explain everything to me perfectly that I can understand. Never had a salesman like this. He never pressure me into buying anything. I will definitely Recommend people to DriveTime.

Brandon, Tina and Destiny and Nesha helped me out greatly. Appreciate you all. You all made the process easy and smooth. I was very nervous at first but they made me feel very comfortable. Wasn't forced into anything. She gave options to choose.

We had a great experience with Ramon at Drive Time on E Colonial in Orlando. He was very helpful and took time to explain everything in detail so we knew exactly what we were getting. He helped us get exactly what we were looking for, and we were in and out in less than 2 hours which was unexpected and amazing!

Spoke with Benjamin upon arrival. He provided great customer service as well as my representative Megan. They both were honest and made my experience easy, it was not awkward at all. They made sure to put me in my great car that was perfect for my price range. Great mileage. I will refer DriveTime to friends and family.

My sales rep was excellent and more than helpful and patient with me. I visited the Capital Blvd location in Raleigh NC. Janica, after multiple attempts of me making up my mind, brought out a car I hadn't even thought about. After the test drive I bought it! Family loved it and I was happy with where the payments were. PERFECT!

I purchased a vehicle on a Saturday, it had to be towed to a shop on Monday, which they claimed I wouldn’t have to pay for anything due to being in the 5 day policy. Not true. I spent $400 within 4 days of the vehicle purchase. The only good thing was they refunded my money in full for returning the vehicle but I had to have it towed to the lot myself, they wouldn’t tow it.

Great fast service & polite, with patience I’m glad I got my new Jeep from DriveTime. I recommend this car lot to anyone who needs it. They work with you online or in person & will have you in & out before you know it.

Had a great experience. Salesman Steven ** was very professional. No pressure no hassle. We were in and out. I came in. Told him what I was looking for. Got it and I was happy with my purchase. Will recommend to family or friends that are looking to buy.

Justin ** was my car salesman. From the beginning to end he provided excellent customer service. I appreciate him taking the time and giving me the best option for my situation. I had visited 6 other dealerships prior to coming to DriveTime. Justin was the first to give me a chance. I am grateful and satisfied with everything! Thank you so much Justin!

My associate, Alan, at the Morrow location was so professional and helpful with my purchase. It was smooth and he was very detailed. I didn't feel pressured or anything. He was very nice to my family and even thanked my husband for his service in the military.

Matthew at Drive Time was amazing, he was very nice and helped me find a car perfect for our large family! Thank you so much for making this experience super fast and easy!! I will definitely be recommending to friends and will do more business with them!

I was treated with respect and allowed me to test drive all of the cars I wanted before I made a decision. My salesman was patient and very professional. He explained every program they offered. His name is Clay at the Rivergate location.

When I got to the dealership it was very busy. I got an application from the person I spoke to over the phone. I filled everything out and spoke with Matthew about what kind of car I wanted. While I waited for a salesman to finish up with their current customer, no less than 5 people asked if I had been helped and were so courteous when I said yes. The whole experience was painless and I picked up my car just a few minutes ago.

solid downpayment, the loan length & terms become much more desirable. You must understand & accept that if you let your credit go bad, & want a car dealer to loan you money, it's a risk to them, a risk that Drivetime will take, but in turn, they want more $ down & more of a security interest from you, such as autopay & bank statement verification.

Sales Person, Brian ** did an awesome job getting in a vehicle of our choice and worked beside to and made sure we were please with our purchase. The vehicle we selected was the perfect fit for my family and meet all of our travel and over the road experiences. Thank You...

Wonderful experience, Kayleigh ** went well beyond our expectations on helping us with financing, highly recommend her and Drive Fime, love our new Jeep, staff was very helpful and worked with us having not the best credit rating or a very large down payment, we still left with a car.

I just love my new car. It’s the best car ever thanks to Mona helping me with my choice. She was great!?? My ride was so smooth. I really enjoy this car. Stopping by Drive Time was a wise choice for me. I really enjoyed it.

We had a great experience. Our sales rep Brad went above and beyond to help us and Jason was a great help as well. Would highly recommend them!! We love our car. It’s a great vehicle and we are so pleased that we went there to look for a SUV.

Review. Did not know what to expect when I arrived. Matt ** some reason I trusted him. He seem like a high character guy. He did a great job. I bought a car that I had to pick up the next day. It was Alan’s day off. Tony filled in for him. Did all the paperwork. He did a great job. I met with Kevin the general manager. He explained a lot of things to me that there were very important. Overall a surprisingly excellent experience.

The customer service was good. The wait for my car to be inspected I understand was not DriveTime's fault but the wait was really really hard. Overall the gentlemen that helped me was very kind and courtesy. I am very happy with my purchase.

Denise and the DriveTime crew were awesome. Denise especially. I had an issue with my license, she fixed it and she was so patient dealing with my insurance company. Great experience!!! I would totally recommend DriveTime to my friends and family.

Victor G. was the person who took care of my Feb 20, 2021 at the Torrance office. I was a bit skeptical arriving but Victor put my mind at ease. He answered all my questions and answered questions I didn't think to ask.

I started my journey with the DriveTime in Miamisburg Ohio. The man who worked with me, worked diligently, and took all the information I gave him on what I wanted and found me the perfect car. He told me it was in Pittsburgh, and I told him that was no problem whatsoever. He started the entire process and made everything as easy as possible for the journey. The representatives in Pittsburgh were thoughtful and thorough and answered every single question I had. They made sure everything was perfect for my way home. They walked through all the steps with me and helped me with genuinely everything I could think of. I have already recommended DriveTime to multiple friends.

Thank you to all that helped Terry & I to purchase my dream car. 3012 Chevy Camaro Ltd Convertible. From the moment I was contacted off the Drivetime.com FB page till we walked out of the door with the keys in hand they were on top of everything. You all have my business and will definitely refer friends and family to you.. Thank you again for everything. Amanda

Drive Time was able to approve us with bad credit and a $600 down payment. Overall experience was pretty good and the only bad thing I can say was that it took about 3-4 days to finalize everything. The cars were a little overpriced but in great condition.

I contacted them about a Jetta I saw online on a Monday. Just gave them a little info, didn’t even need to give docs, they did the research themselves. I decided Tuesday morning to buy, they got the car and paperwork ready so pickup would only take 1 hour. According to all my insurance background on the car, it’s as good and clean as they said and it runs great, plus looks completely new and for a good price. I couldn’t be happier.

Everyone at DriveTime in Lakewood was awesome. John ** was such a professional and he made sure that I was did not leave in an Uber. He was very patient and helpful as well. He even made sure that the car I chose was what I really wanted and I am in love with my new car and so are my kids!!! Thank you John R and Drivetime for helping out in this time of need!!!

Steve was the best salesman ever out of the Charleston SC office. We need more awesome people like him to take care of people like me. He was knowledgeable, courteous, friendly and smart. I will be more than happy to work with him in the future.

I had called everywhere and could not find a decent down payment until I called Sergio at DriveTime. He was amazing! He helped me complete most over phone. When I got down there he actually took the time to talk about the cars with me. He was honest and upfront and helped me beyond a salesman to get a great down payment and a great vehicle. I appreciate everything he did to help me and my children. If you ask for anyone there always always ask for Sergio!!

So far, enjoying the car. Had a positive experience. I hadn't bought a car in years. Keith ** was very patient and answered all my questions. A very nice man. Glad to see some salesmen are not pushy! The car was very reasonably priced, too.

Had a wonderful experience with Drivetime. The sale representative Marshall ** was so helpful and professional and listen to what I wanted. Did not spend a great deal of time there. I was able to look at different cars and pricing. Test drove the car I was interested in, got the paperwork done and did not spend that much time there during the process. Would recommend to others.

I had a very good experience. I’m so proud that I brought my official first vehicle from Drive Time. Would highly recommend and my vehicle is amazing and the sales person that was helping me out was awesome. He was very greeting there and it was a very good experience. Can’t explain on how happy I am.

This is my 3rd purchase with Drivetime and this is by far the worst experience I've had. Won't be returning for any future purchases. When contract was written up apr was at 22% because the person I was cosigner for bad credit score but then I was put as main buyer and apr didn't change.

Thank you so much for your help in me getting such an amazing car, it is truly one of the most special things that has ever happened to me! Never could have happened without you so thank you so very much.

The sales lady and the manager both after taking my money for the car and me purchasing insurance they say to me, "We can't sell you the car because we don't have the title." I said, "I don't want my money. I want the car. So are you going to give me a loaner or send me home in a cab?" They said, "Nope. Nothing we can do for you." I felt disrespected and started calling Drive time corporate office. When I did that they came up with A form for me to sign and close the deal. I will never refer anyone to that office and if I didn't want that car I would have not did the deal but my experience there was horrible.

Matt and Mason we awesome and helped us quickly get the process completed and us on our way. Thank you guys ! We would highly recommend Matt and Mason along with the Crew at Drive Time and plan on sending our daughter in to make her first car purchase with them.

I worked with Samuel ** on getting a new car Friday night and had a great experience. He took his time with me even though I came in a little late. I was extremely worried that I wouldn't find the perfect car due to my credit but luckily with Samuel's help I found a car that I was extremely happy with! I would highly suggest him to everyone I know on the market looking. I have talked with other sales reps none of them gave the experience he did.

I could not be more happy with my overall experience with Drivetime! Seth (the salesman) was extremely helpful, safety practices were top notch, I would definitely recommend Drivetime to my friends and family, I absolutely love my car! Thanks Drivetime.

My experience was wonderful. Chris was good. I had been here on several occasions and I have a great experience with Yanira as well. They have a great team at the Torrance location. I will recommend everyone for their service.

For everyone who is thinking about buying through DriveTime beware Bridgecrest financial is the lending institution of DriveTime. You will regret being financed with BridgeCrest. This company is the worst company. I refinanced my car with a credit union for a better interest rate. First of all it took them 2 months to cash the check my finance company sent while calling me 4 times a day demanding payment. Once they got over the duh moment they cashed the check. To my surprise a month and a half later I wake up to a repo man trying to take my car. Of course unsuccessful with a .45 in his face. I call Bridgecrest, I get hung up on 2 times then talk to a half decent manager and asked wtf is going on. They say I owe 246.00 dollars. So instead of trying to fix the issue they put the life of another at risk for 246.00. I try to make the small payment and they deny it. Might want to take business elsewhere. You will get screwed.

Marise (not sure if spelled correctly) made the trade in a quick and smooth process. He was professional. The Toyota we decided on, looks good and I believe will be a reliable vehicle for many years. The price of the Toyota is lower than any others that are similar at other dealers. Thank you!

I was very impressed with the service and support from Nicole and Keku at the Lauderdale Lakes branch. However I was unimpressed with Miami. Staff were friendly but slack in getting the car ready even for the test drive. Despite me arranging an appointment and notifying them that I would be late the car was not ready, was only 3/4 tank of fuel and I was not given an explanation on key matters concerning the vehicle. Despite letting them know that I had a young baby with me and an elderly parent to return to the appointment was dragged out for hours while the salesman kept wandering off to "see if the car had been washed!" This was very disappointing. Had it not been for the excellence of your Lauderdale Lakes staff I would not recommend DriveTime to anyone.

I was shown great service, from the moment we were walking on the lot to signing the last paper, all around they helped me understand and felt welcomed. I am grateful to have worked with DriveTime in getting my first car.

I Chose to go to Drivetime because one of my friends recommended it to me. I Picked out my car online and made the initial deposit and started the insurance all before arriving at the dealership to pick the car up. The dealership had knowledge That I was coming To pick this car up for five days. Upon arrival they brought the car up to me and the interior of the car was never detailed. It was dirty and stuff all over the steering wheel and inside the door handles. Also the car was never washed on the outside and I was expecting to get into a nice clean car for the money that I spent there. I still chose to take the car because I already sold my other car to get this car.

I would def recommend Drive Time to anyone looking for an exciting car buying experience. The level of professionalism is incredible, and the staff is all ears and allows you to be the voice of your car buying process. Keep up the good work Team!!

My experience was so stress free!! I applied online. Had an car agent call me the same day. Cash (Plano, Tx) gathered all my information and got me approved and a downpayment. I’m so happy I got a car through y’all.

Felt at ease. Staff went way beyond with helpful information and getting me into a car. Highly recommend Ocala Drive Time!!! Helped me with paperwork. Laid back. A awesome staff there. Will go back in the future if need be... Thank You everyone at Ocala Drive Time!!!

I was really impressed with how fast and easy it was to get into a new vehicle. Plenty of options and choices to meet my budget. Great service and friendly people. I'll definitely be recommending people here. Thanks Drive Time.

I would recommend this DriveTime in Pelham to everyone.. I had and emergency situation and I needed to get a car ASAP!! The way they helped me was a miracle!! Special thanks to Micheal and Rico!! They went over and beyond just being salesmen.. They even helped my children get comfortable while we were going over paperwork.. They were really great!

Will was absolutely great, I enjoyed my visit to DriveTime. My car was perfect, good price, mileage.. everything I can ask for.. Thank you guys so much especially Will my salesman. Was friendly and knowledgeable of all the cars he showed me and everything went smoother than I expected.

My experience was great at DriveTime Auto in Temple Hills MD. The sales rep Tyresse and Davaughn was more than helpful. I highly recommend this car company! I love my new vehicle. The dealership is fast and effective. Great jobs guys.

If you ever want to buy a car without the hassle go to DriveTime and Lewisville ask for Alan. He is awesome. The one in Plano should just close down, the customer service over there is awful. Thank you Allan for enjoying your job!

Bought this car 2 weeks ago and very, very unhappy. Test drove car and ran fine. I asked if car had been inspected and was told it absolutely had. Once I got the car home, I checked the air filter and it looked like it hadn't been changed in years. Replaced that and took it to get an oil change at Express. As of now, the transmission is shifting hard in various gears, the heat works sometimes and not others, the ac isn't cold at all, and the smell of coolant is strong when you get out of the car, so obviously the car wasn't inspected at all and I'm at a point where do I use the warranty and hope it covers everything wrong or park in back in the lot where I got it from with the keys in it and wish them good luck with it? Very, very frustrated and unhappy. Would not ever recommend buying a car from Drivetime to anyone.

I have had the best experience with the drive time group on Colfax. Truly they were awesome! No complaint I give many thanks for the support in our vehicle purchase. Thank you for this amazing new vehicle. Never thought I could purchase a vehicle due to lack of credit. Thank you DriveTime.

Every bit of information I was given was incorrect. Feels like I was pressured into buying this car because the one they had for me had a rust problem. Would like to speak with someone. Because for two weeks I was given the runaround and every excuse for why I couldn't get the car they made a verbal agreement with me about.

Dakota was amazing. Very informative, helpful and patient. I looked at several cars and he assured me that he would pull keys for any car I wanted to see until I found the right one. I would recommend him to anyone.

I had the most pleasant experience at Drivetime with Malcom **! He has such a great attitude and went above and beyond to get me the car I needed!! If you're in need of a great deal and great vehicle with the carfax info definitely check them out! I will be returning for my next vehicle!

Andrew was great with the whole new car buying process! He made everything easy and simple! I will definitely send anyone that's looking for a car. I love my car and it looks great. Drivetime definitely takes care of their cars and customers.

There was an issue with the bankruptcy order however it was not recognized until we had been misled by being told that we just needed to pay a little more to get payments below $400/month so we did that and got them below $400 only to be told that was not going to work because of the extra weeks in 3 of the months per year! I should have been told this from the beginning of the deal and not misled! We had a great salesman Brooks, however I believe the general manager should make sure his employees are more trained! Brooks admitted that he only had one other deal like that!

I was able to speak with a dealer and provide my information before even walking in. Once I picked my car I spent literally one hour maybe even less filling out paperwork and was able to get my car and leave. Even better I was able to receive a low car payment. I will definitely be coming back to DriveTime.

Keep up the good work. I loved that I was able to go in to the location and have no hassles. Great customer service and make sure I was satisfied before leaving. Was able to do work with me with how far I live.

I went here because I needed something safe and reliable. I read reviews, did my research and thought this would have been a better experience. There was no sign of care. I basically sold myself the vehicle. Then as I pull out of the lot and head home from purchasing it the transmission starts acting up! I’ve had my car for not even a week and it’s already getting a transmission replacement. Just disappointed with the entire experience.

My agent was completely professional and informative helping me choose the perfect vehicle that suits my work and lifestyle. Happy, happy, happy, so happy, very happy, completely happy, utterly happy and may I say again happy, happy, happy and pleased.

Not your fault, but I drove the car off the lot... ONE MILE before some blonde ran up and hit me from behind. Bummer.

Tauris is the best!! If you don’t sit at his desk you will be missing great conversations, laughs, and most importantly a car that you can be COMPLETELY satisfied with! Keep it up! Thanks again Tauris!!! I am loving the new ride. Much appreciated.

The afternoon on January 21, 2021 I was on my way to Drivetime to look for a car because I was in a bad car accident that morning and my car was totaled so when I went to drive time I met a nice lady Marilyn **. I was having a bad day. The Adjuster told me that my Altima was totaled. Everything was going wrong for that day. I I was talking to Miss Marilyn ** the sales lady. It was no pressure. It was the greatest experience I ever had when I purchased a car. I purchased all the cars from other places but she made me feel so comfortable. No pressure, no rush. She took her time. She answered all my questions. She was very patient with me. They should have more people like that in car dealerships. I’m so happy that I met her and also I am so happy with my new car purchase from DriveTime’s. Kudos for everybody.

My experience at Drivetime was an absolute pleasure! Trevor was so helpful and considerate! He helped me tremendously! An A+ asset to your company. Five stars across the board. I would definitely recommend Drivetime! Joe was also very kind and professional! Thank you for the most pleasure experience in obtaining a car! Most definitely will return in the future!

My salesman was Chris ** from Taylor location. He was very patient. If I had any questions or concerns he was very helpful to assist with my need if I would. I would definitely recommend the Taylor location. Very honest so go check them out.

First of all, I would like to say that this is the first time that I went to purchase a vehicle and I did not feel pressure. My rep was totally focused on my needs, wants & likes. He made me feel in control of my purchase. He was exceptionally friendly and would recommend anyone that I might know looking for a vehicle to ask for him!!!

In less than 48 hours my maintenance light came on for oil and filter, this should definitely be the dealers problem. Car was supposed to be taken care of before being purchased. I do not feel I should have to pay for the oil and filter to be changed when I just bought it one day ago.

The experience and the team was excellent. I would refer a family member or friend to come and experience the service at DriveTime in Center Point. Please gave Katrina a bonus because she was excellent and worked with and made sure I understood the process.

My experience with Drive Time was great! My sales person was wonderful. He met my expectations and explained everything in terms that I could understand and made me comfortable and put my mind at ease and made it easier for me to do business and purchase a car that was suitable and fit my financial needs.

Sidney was amazing from start to finish. Everything was ready for me when I arrived. I had been shopping for a while and couldn’t get anyone to give me the information that I needed until I spoke with Sidney. She made my experience great and I have recommended my assistant to Sidney to buy a car. Sidney is simply amazing.

Sales staff are awesome. Everything was so quick and easy. We love our new vehicle. Even the website and phone staff were professional and courteous. Would recommend to family friends or anyone to go through you guys. Great job Drive Time.

My salesperson Sean was awesome. He made me feel comfortable and confident with the whole process. If I had to do it all over again I would want Sean as my representative. I love my Kia and love that I'm apart of the DriveTime family.

I went in to purchase a vehicle and the service I received was amazing! I was thoroughly informed about everything, they made my Purchasing experience very pleasant. I would definitely recommend my friends and family to come in and purchase their next vehicles from Drive Time. The time it took from test driving the vehicles, getting approved for my vehicle and purchasing my vehicle Was great! The team at the Sacramento location from the sales people to the general manager were great to work with.

It was a great experience! Dylan was patient, kind & funny. I was impressed with the process & how everything was explained to me. I felt important & that I mattered, not just another sale as most other places make you feel.

Dylan was my salesperson and he made me feel comfortable and excited for my new purchase. After being at two different car lots at DriveTime is where I felt the most at home. Thank you Dylan for the help and knowledge you gave me. You rock man!

I had a great experience buying with DriveTime. Dom helped me through the process and was very resourceful. I had a minor issue but the team at DriveTime had no issue jumping right on it and seeing that my issue was resolved. Great customer service and great experience.

I love my new vehicle. Buying was quick and easy. Even when I decided I wanted a different car at a different location, you made it easy for me. Getting the Fiat was definitely the right decision and worth the extra drive.

It was a quick and easy process, I was able to look up online 2 weeks prior how much my downpayment would be and when I went in I was able to choose from a few cars within my range and paid the same amount promised online. I was happy with my experience and glad that I was given another chance after a few totaled car accidents and no previous gap coverage with an open loan. Thank you to Steven ** for helping me at the Norristown location. I would highly recommend this place!

Purchased a Buick Encore. Went through all the paperwork and checklist and upon leaving I noticed a puddle of oil on ground. Salesman checked and found oil filter leaking. I refused to take car and decided on another one. Redid all paperwork and drove home to Lawton OK about 90 miles away. When driving into driveway service light comes on to service oil and filter. On the window above driver it say next service not needed until 87000 miles- oil is dirty and loe car has 64000 miles on it. What a joke. Somebody didnt even change the oil as stated or even checked it on their list. Very poor service. Thinking hard about returning it before 5 days- shysters. It seems will never recommend them but salesman was great. Michael ** and manager was helpful getting me a second car but car had to be never checked by anyone and whoever put that sticker on drivers windshield need to be held accountable. Very concerning- not reputable.

I have never been more pleased with the car buying experience than I was there. Rico and Michael were absolutely fantastic. From the moment I walked in Rico made everything so easy, convenient and smooth transition to my new car. I will definitely return to buy our next vehicle there.

Very professional and polite. I will recommend people to come there and get a car. I really enjoyed financing my own car from DriveTime had a lot of choices of cars to pick from it didn't take long to put me in a car.

Still no title after 6 months! We bought a car in August 2020. It is January 2021 and we still have not received a title! In spite of many phone calls, I was given no information and no help. In November 2020, I called MVA. They attempted to contact DriveTime to get the title. The MVA is now investigating DriveTime. I was recently in contact with the investigator from the MVA. DriveTime is not being cooperative with him either. Do not buy a car from this dealership They really deserve 0 stars and that is being generous given how little they have done to just do their job. As I mentioned I contacted the dealership directly and the corporate customer service department. They were of no help. They are not cooperating with the investigator from MVA either.

Derek was very helpful and friendly. He listened to me and what I wanted he walked me through every step and explained what I was purchasing. It was a very pleasant experience. I would would recommend DriveTime to my friends and family.

In the spirit of brevity; experience with DriveTime was overall easy and without stress. The Sales Associate; Jesus **, was effective and professional. The Dealership atmosphere was quiet, organized and professional. Lending to my desire to recommend DriveTime to others interested in a vehicle purchase. Thanks.

Andrew at the Mesa Arizona location was fantastic. He was very professional yet personable. Andre explained everything in detail and made sure I understood what he had explained. He was even understanding that I preferred to test drive in the parking lot and not mess with traffic as it was a little heavy. Thanks Andrew!

You all were the best. The process was easy and smooth and I really appreciated the gas in the vehicle. It took me all the way to Dublin with still 67 miles remaining so if I would not have gassed up, I still could have made it home with 5 miles remaining. You all really know how to take care of a customer. When we are done with this contract, we will definitely do business with Drivetime, Charleston, SC again. We appreciate your service.

Miss. Allison ** was so polite. She greeted me and offered me something to drink while I was deciding on which car to choose. They have so many different awesome cars here at Drivetime in Conway S.C. Allison went over everything with and made sure I understood everything. I also talked to Meeca during this experience and she also was polite and helpful. This two ladies miss Allison and Meeca was very helpful and amazing. Keep up the good work ladies...

I had the pleasure to work with "Lala" from the Sanford store. Someone like me with no credit helped get into a 2019 vehicle with low mileage and a low down-payment Even though I went through like 5 vehicles she was very patient and kind. Also the other salesman there was very helpful as well.

Was so friendly and really was the best experience I’ve had dealing with a car dealership. I will recommend anyone to Go to Drive Time in Tulsa OK. And They explained very well on my contract. And loved having options.

Everything went smooth and it didn't take too long. Everyone was very helpful and friendly. They guided through the process and made everything go smoothly. I will recommend Drive Time to anyone of my friends because the service was excellent.

It was just super easy to get my car, I've been hesitating to get my car because I thought it was a long process. But they will make it pretty easy for you to get your vehicle. Thanks For helping me out!!!!

Thank you to all the employees for being so kind. I also want to do a special thank you to Jeffery ** at the Marietta location. He was nice, informative, and understanding. He was quick to answer our questions, and if he didnt know he would ask for us. He recognized me when we came back after reserving our car, and made the process of purchasing a car an enjoyable one. Thank you.

Shonte’ was amazing!!!! I would give her the highest rank that you could possibly give. She was very patient, kind, and committed to helping me out with the best car possible. I told her what I would like and she helped me through the process. Would go back a thousand times over!!

Chris was great with getting me a new vehicle. He treated my husband and myself like we were old friends. He asked me what I wanted and how much money I was putting down. After telling him that I had a trade in he ran some numbers and he made something amazing happen for me. I was in a desperate need of a new vehicle and Chris made it happen. Thank you so much again.

Everyone was very friendly! Awesome customer service, and Mrs. Coretta ** did her thing to help me get the best! I am definitely recommend you guys to my family and friends! You guys are the best! I will be back and hopefully with a couple of my friends and family! DRIVETIME ROCKS!!!

Alan was very helpful, safe and carefully walked me through the process, which was quite simple. He took his time to make sure I was happy with my purchase without pressuring me into making a purchase. The manager Gregg was also very friendly... even though he’s an Eagles Fan lol.

The service was great. They were very helpful when it came to explaining everything in detail and making sure that I understood everything. They were extremely polite and did not rush the process at all. They were even able to provide assistance in finding insurance. The condition of the car was also great.

Drive Time staff was excellent. They remained open for me to come in and view cars. I drove off the lot very satisfied. I went to the drive time location in Fort Pierce. Service was friendly and professional. Price of the vehicle was fair as affordable monthly payments. I would recommend them to anyone in my community.

Literally can’t Thank Austin enough for helping me find the car that I wanted as well as the decent bi-weekly payments. I would highly recommend Drive time to ANYBODY... Oh???? And did I mention that my downpayment was only $195 AND the tags are included.... WOW!! yeappp so there you have it ✌????

Professional staff and when I came in the one who did all the paperwork wasn't in but Brandon took good care of me and I love my new car. Car was clean and even though it was raining and Christmas Eve he took time to make sure everything was good before I left the premise.

Everyone was super nice and made me feel very comfortable. I would definitely recommend to a friend and I also told my son he should go there. I cannot even tell you how at ease I felt during the buying process. I will absolutely buy another car from you guys. Every place I have been to before the people were just so pushy. I thank you for all of your help.

We were in and out with our new car in a few hours. Jeffery ** was helpful and broke down the process for us. We were very happy with the service from the whole team. The building was clean and parking lot free of trash.

I was having a hard time finding someone to sell me a vehicle for a low down payment. Yimenez helped me find the car I was in search for, and I couldn't be happier with the cost. Very friendly service and willing to work with you no matter what your credit situation is.

Faisal assisted me with my car purchase. I initially started the process online, then called to see if I could complete the rest of the process via phone. I was able to submit my information, get an amount for downpayment and approximate car payment. I then set-up an appointment to go in to finish the process. I test drove my car and decided to purchase. Although the process was fast over the phone it slowed down after that, however I was always told what I was waiting for. The only thing that disappointed me about the experience was the fact that the car was a little under quarter tank of gas and they only filled it up to half. There were also no car mats in the car, which I ended buying immediately as not to mess up the carpets. Other than those two things, the overall process was good.

I was sold a lemon and was given a month warranty in which was voided. To fix the car was over $1000. I haven’t made my first payment and will not buy a car from DriveTime ever again!!! Will tell family and friends of my bad experience!!!

I enjoyed every minute of my car buying experience. Jayson at the Downey lot took great care of me from beginning to end. I would DEFINITELY recommend DriveTime in the future!!! Thank you to the team, and Jayson in particular, for getting me into a great car in a reasonable amount of time, and for a great price!

Great experience from start to finish. My sales person helped me find a car in my budget and something I would enjoy driving. He also worked with me to get the right financing within my budget and with the down payment that I had. I am glad that I chose Drivetime even after I doubted being approved. I would highly recommend drivetime to anyone. If you are in the Temple area ask for Tyree. He is amazing and very patient. He was not in a hurry to get out. Even though the store closed he still stayed and waited until the deal was complete.

The best experience I have had in purchasing a car, and Cory was great! They went above and beyond and I am very happy with my new Escape, Thank you!!! I would recommend this to anyone! They went over every detail of the vehicle.

We are so impressed with our car buying experience at DriveTime! Everything was smooth and easy! They lay out what they need from you can, we were in and out! We got an amazing car and it meets all of our needs!

Everyone was very friendly. The atmosphere in the office was warm and inviting. The salesman was very patient with me and has great customer service skills. I will tell everyone I know to get their car from Drivetime if they are looking for a vehicle.

I got preapproved online and came in to see a few cars. The sales person I worked with was Deshawn **. He was still in training and was great to work with! After not being able to get one of the 2 cars I wanted due to the down payment requirements Deshawn explained the situation and helped me find a car that would work for me. I would recommend Drivetime and Deshawn to anyone I know looking for a car. I am very happy with my experience with Drivetime!

Dealt with Mr. ** at the Taylor location on a 17 Elantra... All I can say is my experience here was better than the surrounding dealerships in this area..Within 20 minutes we already knew what I was leaving in and preparing paperwork.

Thank you. So far my journey with my new vehicle is great. I did not ask for this particular vehicle in the beginning. It's nothing to what I thought it would be. I'm glad I didn't give up on the type of vehicle it is. It's actually way better than the vehicle I wanted from the beginning. Thank you, thank you, thank you.

Drive Time Montclair is a great dealership. Mark ** and Antonies both managers are great and the Sales force is Awesome. Brad and Marco and Farhood are Top Notch Sales Reps. I purchased a 2013 Hyundai GLS with low miles and super clean too inside and out! Thank you Drive Time Montclair 2020. TPR (Thomas **)