DriveTime Reviews

At the Mobile location I work with to Incredible people. Joshua and Quinton. Joshua start the application explain from A to Z. He went over and beyond knowing that I was coming from a different to purchase. He even place the car on hold to prevent it being sold before I arrive to the location. Thank you Jashua for everything your awesome. You deserve a raise and a promotion. Thanks as Quinton was incredible also.

My experience with DriveTime was very good. Cedric helped me find a vehicle that met my needs and wants. He was very friendly and professional, and I would recommend anyone to him to find a vehicle. The selection of vehicles was good, and pricing was fair in the market.

My experience was with my guide, Yamilet was really nice. She was really thorough in going through all of the necessary car buying steps, and she helped me out in two other ways. She steered me towards a vehicle that was a much better value than the one I already had my mind set on, and she negotiated a much better APR for me on the vehicle I eventually chose.

Every one was super kind. I will continue to do business there. Thank you Josh for helping us when we got there and continue to stay with us. Even when everyone left you continue to help us get a vehicle that we were happy with.

The employees at the Kissimmee location were great. However, Drivetime did a bait & switch, to get me in the office. The loan I was approved for online was $95 Down & $414 a month. Of course these terms weren’t on the car I was approved for online. Based on the high mileage of these vehicles, the prices shouldn’t be this high.

Very happy with all of the help I received from Beginning to end. Was able to choose the car I wanted with no hassle, pleased with the trade in amount on my previous vehicle and just a painless experience.

Drivetime helped put me in a much nicer vehicle than I thought possible at a good APR. Therefore, really giving me the opportunity to realize my goals and plans for my future by having a dependable vehicle to drive with.

Went in on Friday with an appointment. Efrain helped me but did not seem that interested really. Saw a car I liked said I would bring my significant other when he got off. Went back about 7 found a couple other cars he wanted to look at. Everything was a process and a waiting game. We found an Equinox but down payment was more then we had. Asked if any wiggle room and was told no. Asked him to reserve it till the next morning.

My vehicle purchase began with an internet search and pre-approval at Drivetime. Cory called me and after uploading the requested documents we got the ball rolling. Cory patiently answered all questions and made me comfortable. We booked an appointment and Cory was prepared and waiting for my arrival. Again, he answered all questions and even at my request showed me a few other car options other than the one I had reserve to ensure that I was happy with my Choice. The process was smooth and quick. I highly recommend Drivetime Ocala!!

There is a great staff at the Woodbridge location. BUT they work within a system that will try to take from you dollar they can. These great guys are saddled with a set of rules. They are not your friend, nor someone who really cares about hardship. Their in-house finance companies are not any better. The truth, if you can’t avoid it, and don’t have any other option but to buy a car.... go somewhere else.

It was a great experience! They had me in and out the door faster than I could think but with the perfect car! They were so fast I can’t even remember the guy's name that help us! I think it was Alan? Great guy. He let us drive a couple cars till we were happy.

I walked into DriveTime very unoptimostic, but had a great experience and was treated kindly and fairly, even with my poor credit. The selection of vehicles was very adequate and the sales people were kind and truly wanted to help me find a vehicle. 10/10 would recommend.

This experience was quite honestly the easiest and and least annoying out of all the dealers I've went to. Not to mention they checked every feature of the car with me there while I was buying the car to make sure everything was working. I would certainly recommend other people I know to look at Drivetime.

I was very surprised by how easy it was to get approved for the loan and how little paperwork there was to do to finish up the loan. I will be telling family and friends to came to Drive Time to get their next used car.

Apparently the salesman was new and didn’t know all the policies from what I found out afterwards. I was told I was getting a grace period on my first payment which I found out wasn’t happening when I spoke to the finance company. I called them to find out what was going on only to encounter a very rude and unprofessional receptionist.

Hello, the experience was not a good one. Your sales associate was cold and, nonchalant towards me. The monthly payments are pretty high for me $504 per month. I would like to know if the payments can be lowered or just get another vehicle. Thank you.

I have contacted these people, and found them to be distasteful and awful. They consider retired income as not sufficient Income.. They will not accept retired folks. Only employed people. Either excellent Incomes from jobs with high paying people to buy cars with monthly payments. Also at least $5,000 down payment on vehicle. Sadly I am not recommending them. I want all retired folks to look elsewhere because we all are being told go to buy here. Pay here lots for bad cars sold with car problems. This person at Drive time laughed. Said, "Try those places." Drive time and Carvana same way. Not worth wasting time with them. Thank you.

I had to put a quart of oil in it, change all the fuses to make the electric key work (myself) and everything else work in the vehicle like the charging outlets, clock on the dashboard etc. Also the cover for the antenna system on the vehicle fell off when I drove off the parking lot. The tires are pretty worn and brakes need to be done, needless to say even though it's still under warranty after I got it 2 days ago I have to pay for all of this when it should have been done before purchase.

I had an excellent experience at Drive Time in Arlington! Roddy helped me out and got me into the vehicle I wanted (and drove from Round Rock to Arlington to look at). I had a much lower down payment than other places were wanting and my monthly payment is right at my price point. I would highly recommend Drive Time to anyone looking for a vehicle.

The whole experience at DriveTime was nice, nobody was pushing for me to buy, and no problem with as many test drives I wanted to take for me to choose my vehicle, very satisfied and pleasant experience. I would definitely refer friends and relatives to purchase here.

Malcolm did an excellent job going over pricing and everything with us. He was patient with our trade-in not working out and very helpful in buying a new car. I would buy again from Malcolm because he made the process very easy.

David ** and the whole DriveTime team made my experience easy and friendly!! I appreciated all of their help and kindness while running short staffed and busy!! Thank you so much for all of the help you provided me! I love my new car!!!

I would love to say that the experience given to us while looking for a car by Jay the sales man was magnificent. He explained everything in detail, and was able to make it very easy to choose a car. 10⭐️⭐️⭐️⭐️

The seller gave us respectful courtesy during our appointment. He was very kind, genuine, and informative. He answered every question that we had. Told us the way the things should go. Let us in on great deals and very helpful.

Scott and Ross made the experience buying my son’s car quick and painless. They were very easy to work with and so helpful. Ross was in from Dallas but quick to jump in and help find out the information we needed. Scott helped us with all of the paperwork and was very friendly.

Jason was so very helpful. He took his time to help me find what I felt the most comfortable in. He also made sure that I was within my monthly budget. Excellent service! I will most definitely recommend him to help anyone else I know in need for a car.

Totally unhappy with my new vehicle, it seems to have many issues since February that have come up. My initial vehicle I wanted wasn't inspected and I had already put insurance on it, I then came the next day to just pick it up and was told, it wouldn't be ready until Monday. Pissed, I chose another vehicle only because I was spending nearly a hundred dollars a day to travel by Uber from my home to work. I found this location to be unorganized and my new vehicle wasn't even clean and only filled the tank to half. They also don't pick up your new tags, you have to. I wouldn't recommend anyone to this company. Totally unsatisfied.

The staff at DriveTime was wonderful and they work with me grateful and they answer all the questions I had..They was straightforward with everything that I need to know about the car. I will recommend them to anybody because they did their business wonderful.

If the website gives you your real down payment and monthly payment then get there and have to have your credit ran again because it a ruse. Really isn’t a good way to do business. Also there was not a great selection.

I read that I was to get a full tank of gas, but car was on empty that I had to purchase gas to make it home. Car was dirty and smelled like wet dog from inside but air freshener took care of that smell. I wish the car would’ve came with a book about the car. Other than that all was great.

David was very efficient and kind. The wait time was minimal and once I decided on my vehicle the team made everything sure car was washed and smelled great. I will be doing business with this again in the future.

I had a wonderful experience. It took me 3 weeks to fine my car, I went to the one in Cobb Parkway. To be candid all the staff in that location were very, very helpful. But I have to give a special shout out to Desmond **. He spent hours working with us, and several phone calls. I would definitely recommend DriveTime to friends and family because of my experience.

As a first time car buyer, this was the absolute worst experience ever. I didn’t feel that my experience mattered to the car dealer whose name was Georgia. She was very rude and shady. I brought my wife with me as we are a married couple making a financial decision together. Georgia (car dealer) constantly tried to send my wife away. When I asked her could I pull up another chair for my wife, she stated, “You can’t move these people furniture.” She did this about 3 times. When we came in, we asked if we could see cars that were in our budget as far as a down payment. Our budget for the down payment was $500. She stated that we could not see the computer and that we had to walk around the lot and come back and tell her what we wanted and then she would tell us the down payment.

Best salesperson there. Super patient and kind and helpful and quick with his process. I’m only 18 and he helped me through every step and made it super easy. I would recommend him to everyone. Thank you matthew!

Vlad was amazing. In and out quickly. Nice car but priced way over book value which I knew ahead of time. Other than price best customer service I've had in a long time at a dealership. I would definitely recommend to friends and family.

I was hunting for a car for about 2 months I found the car I wanted and John was super helpful and understanding, and accommodating. He laid out all my options and got me everything I wanted and needed. He was super respectful.

Everyone was friendly and easy to deal with. I very much enjoyed my experience with DriveTime. If I ever need another car, I will be coming back. I also felt very comfortable talking with them to the fact that I could ask them anything.

The employee expressed experience, professionalism, excellent customer service, and honesty. The employee offered options and helped with the buying experience. The paperwork process could be any easier. The employee guided me the whole process explaining all the details. The employee helped me in deciding the best quality car for my budget.

Customer service was outstanding. Danielle went above and beyond to help us and was very patient. I have bought cars in the past and this experience was by far the best in every aspect. I would definitely recommend your Chattanooga Drivetime to anyone I know looking for a car. Danielle was the one who helped us and like I said by far the best. The other associates were very friendly and honest.

Only 2 hours after purchasing SUV the check engine light is on for bank2 sensor 1. Rattling noise sometimes in driver rear of suv. Overall suv is nice and roomy. Payments are outrageous for the vehicle. Poor people being taken advantage of because life threw a curve ball lowering credit scores. Interest rate too high.

Everyone was really nice and friendly. Drive time has good prices on their vehicles. Vehicles nice. Clean offices and property. Very clean. Soon we pay this car off we will go back to get another car or SUV. We will let our family and friends know. They give a good warranty on their vehicles.

Mrs. Aurelius ** is absolutely amazing. I watched her work with me & another customer. Her work is excellent. She’s very polite, friendly, bubbly, interacts with each individual as if we were a family member.. Very positive attitude. I was having a bad day & felt like I wouldn’t be approved for car. Mrs. ** said, "No Ms. **. We not gone have that type of negativity cause you will be leaving here with a vehicle."

Sabrina is fabulous. She is kind and goes all out for you. Thank you to her and Chad. Got an amazing car with great mileage. When they say they can help they can. Not get you in there to let you down. Thanks again Sabrina and Chad.

Price was high unless you pay off early. First day there did get there near closing. Wasn't really help. Selecting was limited and then came back again later to more inventory and found a car. Not the best price due to the total loan amount. If paid for the next 6 years is 44k for an 18k vehicle. Could have been a bit better on customer service like washing the car and a full tank of gas. Not half. I did get approved though.

This wasn't my first time buying from DRIVE Time... Now that's all I'll say on that one. BUT, this time The Team at the 2401 South Virginia St. Reno, Nevada, was Awesome!!!! I started the process With Jacob, but my job's worksheet was down for routine maintenance. So I had to wait another day to be able to drive off the lot. I was approved by the finance company they just needed a most recent pay stubs to release the loan. Now my credentials are not the best at all but they was able to get me financed with a not so bad finance app.

I was looking at a 2013 SUV at my local Drivetime. I applied to see what my down payment and payment would be on that particular car, was told my down payment would be $159 and payment $561. Once I got further into the process I was told my down payment would be $1500-$2000. Only two months ago they told me it would only be $600 down. Their commercials are VERY misleading! No one seems to be on the same page, I get a different answer every time I call there. I won’t be buying a car from them, now OR in the future.

Tyree ** was very helpful and very thorough with my questions. He was quick and covered all information needed. The selection of vehicles was great. They were all clean and in good condition. The dealership was nice and clean. Everyone was very professional.

Excellent Service from all the friendly employees!! The service was great. Friendly staff as well as quick customer service. I arrived around 6 o’clock and was able to get all my information completed by seven. I would definitely recommend Drivetime to my family and friends.

Worst dealership EVER..Car have front end noise..when pressing the brakes...Noise when turning the Steering wheel..Some employees and management are very unprofessional..That car should have be checked out..by real mechanic..before having customers test drive the car..I would never ever recommend people to shop there..I should've known something was wrong..There had no customers in that dealership..They took my cash money quick..They need to give me my cash money back..not a ** check..

From the time I entered the building I was greeted and helped to Jose **. Jose was amazing, 10/10 service. He got me into the exact vehicle I wanted and was over the top helpful with everything. John ** broke the paperwork down for me before I signed it and really helped me understand fully what everything meant. I can't thank them enough! Service was amazing. I will recommend them both to anyone

Frank at the Sanford location went above and beyond to help me get in the vehicle. There was some challenges but he searched vehicles around the area to find a vehicle that works in my budget. My only complain is that the vehicle was not cleaned when provided, I had to fill the tank and get the vehicle cleaned on my own.

I was very happy with my experience, excellent service made feel like the Venessa ** cares about me and my mom, with buying a pick up truck. I would refer to everyone I know. It was a long day but worth it, got a nice pick up truck.

Francisco was amazing. Knowledgeable and informative, helpful and went over all the information. Great Customer service. Quality clean cars that don't inflate the prices. This was a great experience for me. Will recommend to family and friends. Thank you Francisco and the Drivetime family.

Just Wanted to let you know she did a wonderful job with the buying process. It was easy and no hassle. She went above and beyond and honestly I think she deserves a raise. Keep up the good work Breana

Was a very painless and great experience to purchase a car with Drive Time. I would recommend all my friends and family. They have a amazing staff. They went out of their way to make sure that we understood everything about each process of the loan application, car warranty, gap insurance again. Just an amazing experience.

Christine was amazing. She was really knowledgeable and listened to what I wanted and made it her mission to make sure I got exactly what I wanted. She also made the process so easy and stress free. I felt like a valued customer and not just another sale. If I am ever in need for another car I will come back.

When I arrived at your Bakersfield location, I was greeted with a smile and a warm welcome by Stefan. This gentleman made sure that everyone was greeted and assisted or at least let them know they will be attended to very soon. My whole buying process took less than 2-1/2 hrs from start to finish and at no time did he wonder off without letting me know he was coming right back. He explained every part of the process with patience and respect. He offered all options and at no time try to hard sale me something I did not want. What a great experience I had there and not to leave out the other sales staff, even though I had little contact with them. They made sure to check on everyone on the sales floor or outside. Thank you Stefan for great service.

We were helped by Oscar and he was a huge help. He made everything super easy and fast. We were out of there with a new car within an hour. We did have one hiccup but it honestly wasn’t the end of the world and he at least tried.

When I received the vehicle and took it home the vehicle wouldn't crank. Had to bring it back the same day and they had the wrong size battery on the vehicle. Then on Saturday 3/19 I had a blow out as I was driving. I mean I am beyond pissed.

Anthony was wonderful and friendly. He explained everything carefully. He let me take the time I needed and didn't push. He really helped me get the best car that I could afford. He even washed the car before I took it off of the lot!

I had a very amazing delightful time with the agent Ralph who help assist me in getting me and my daughter in a new car. He was very friendly And was very patient. He also gave me exactly what I asked for. Vs having me looking at just anything just to make a sale.

Had amazing service and so so happy with my purchase! Salesman Donnie was extremely helpful! I was grateful he was not pushy and allowed me to take time to make my decision and even had the vehicle taken for minor repairs so it was fully ready for purchase! It was an absolute fantastic find and was astounded by the amazing service (right down to the check off list to ensure everything was working!) Thank you so much for all your help and being a blessing during the the great challenge of finding a new vehicle!

Both men that I worked with were absolutely AMAZING. They were very helpful and easy to get along with. They were very clear on everything. I totally am telling everyone to go there and get a vehicle if they need one.

Amber ** did a great job of getting us into the vehicle that we came to purchase. The whole process was effortless for me and my wife. My daughter was even given crayons and a paper car that doubled as a piggy bank! Thank you all again!!

Chad ** was great! Very friendly, informative and helpful. I was disappointed with the online portion though. The downpayment and monthly payment I was told were not accurate and I was led to believe I could get the truck I wanted in Tulsa. It was in Missouri.

We made appointment and were greeted at our appropriate time. Amber ** was a wonderful representative and answered all our questions. We are very happy with our purchase. 2015 Chevy Impala. Price was right very Happy. Car was clean and had gas enough to get us home. Financing is perfect. Will definitely recommend you

Matthew and Dee was very helpful. Dee was able to take me around to test drive cars. Matthew found a car that was in my credit union range that I was able to purchase. Both of them took their times to help me get in the car I need it.

First time buying a car solo. I was super nervous but Oscar made it a great experience. He was super helpful from the moment I walked in the door. And he knew I had a time frame in order to be done, and I was finished 20 minutes early. Thank you.

I walked into Drivetime expecting a typical car buying experience with pushy, fast-talking salesmen and overpriced vehicles (especially in today's market). What I found was an easy, no pressure, friendly experience. From the start, Allison made my whole day a pleasure. She helped me narrow down what cars were available that would fit my budget and needs. She showed me several good options with no pressure to choose the more expensive option. I chose a vehicle and reviewed the financing options. I decided to go with my own bank to finance the purchase and that was a smooth process as well. (Even the bank commented on what a good value the vehicle was.)

The experience was a great experience, I got everything I needed. I wouldn't trade the experience for nothing else. The reps and associate are the best. They were very considerate, helpful, and answered all my questions. They also valued my opinion and helped me get a reliable car in a fast turn around.

Excellent Sales Associate. The entire staff works like a well oiled machine. The entire experience was exceptional. Even the manager was very helpful. We drove over 3 hours to get there and it was well worth it. They made it a fun and exciting experience.

From the start we were greeted in a timely manner and very respectfully. Jacob showed us multiple vehicles and really listened to what we needed and wanted. He was patient and willing to show multiple vehicles without making us feel like a burden. He stayed late and made sure we got the right deal for our down payment and monthly. All around a great experience.

We had a great experience buying our daughter a car from Drive Time. There are NO PUSHY SALESMAN following you around trying to get you to make a purchase. You check in, test drive whatever you want, and buy or not. That’s it! No pressure. And Pedro was fast, friendly, and knowledgeable. Best experience ever!

Ilia (not sure if I spelled her name right) was absolutely amazing. I had 2 crazy toddlers and she made it easy for us to get things done in a quick but accurate manner! She knew our girls were getting impatient and she gave us a time and stuck to it. Thank you for the awesome experience and patience. And shout out to Quentin for answering all my questions and getting everything set up before we even came for our appointment and giving us Ilia as a sales person! Keep up the great work guys! -The **

Great. Fast. Friendly customer service. Will be recommending and will return. Price was great and willing to work with what you got. Was in and out. Drove off with my new car same day. Car is in great condition.. Love Drive time.

Jason at drive time made our whole car buying experience so easy and hassle free, he and the staff was amazing. I would recommend Drive time to anyone!!! Thank you guys so much. You guys helped add this beauty to our car addition.

Kevin went above and beyond to ensure it was a smooth process and even looked for another vehicle just in case. Mike made it a great experience when my husband and I were there and when we appraised my trade in he really helped out a lot and made the rest of the process super simple. DriveTime even reached out the day after asking how it’s going and how we like our new truck. They also thanked us for picking them and to give them a call if we ever need anything. Mesa team is super friendly, very honest and ensure you get the right vehicle that fits your wants and needs.

Super smooth and easy to work with. Everyone there was awesome!! Everyone there was nice as can be. One of the easiest car buys I have ever had. I would recommend them and may even go back when looking for new car for my wife.

Thank you everyone for helping putting a smile on my husband face and working with us to get what he wanted. He is so in love with his truck. Thank you once again Fredrick in Broward and thank you one again Jacksonville.

This is the 2nd car I bought at Drivetime, very disappointed. The car was dirty inside and less than a quarter of gas, scratches on both sides of the GMC that could of been removed before selling it. Called to talk to manager and I talked to Jeff? I will not recommend Drivetime and will not be back.

Amber was very professional. Helpful in finding me a car that was affordable for my budget. Thank you, for your great customer service. I would recommend DriveTime to my friends and family. Thank you again for helping me find a car.

I recently visited the DriveTime in Greenville, NC. Jerry and Mike were wonderful and actually listened to what I wanted and was looking for. I didn’t feel pressured to buy or to look at cars we couldn’t afford. They recommended some vehicles to me and took me out to see them. It was honestly the best experience I’ve ever had buying a car and I’m very happy with the 2017 Ford Escape S that I left with. I wouldn’t hesitate to make another purchase from them, and I’ll definitely be recommending them to some of my family and friends.

Was not pleasant. At first I gave all my info online, and then got to the laurens rd greenville location to be asked for the same info again and told that the quote I got prior was a lie, then a salesperson explained and showed me the vehicle I qualified for and submitted my info to the bank and said I would hear from her yesterday before closing. I sent a email message asking about my application and still haven't heard anything from them. Which is very disappointing! That's not how you run a so called professional business!

Jason was wonderful, made the entire process quick and easy/ as did all the other employees that helped along the way. If you are having any financial difficulties they are willing to work with you to get a vehicle. Would definitely recommend. Thank you!

We first went to east Vegas Drive time and was really disappointed with the service there, my wife suggested we go to west Vegas drive time and let me tell you, I couldn't have been happier with the service I got, from the receptionist to the manager and especially our salesman. They all made sure we were very happy with our purchase, made sure that everything was correct and completely explained everything to us. Thank you so much for the amazing experience.

Thank you so much! The whole team at Las Vegas Sahara Location was so easy and amazing to work with. Really was such a easy car buying experience. I live a couple hours away and having everything ready for me when I arrived really made it easy.

I bought a 2014 Chevy Impala, 3 weeks of driving car started making noise. Took it in Silverrock. Had to repair $1700 worth of repairs, the next week car wouldn’t start, took it in and another $3500 in repairs, and here I am in week 5 of having this car, the air doesn’t work and the car isn’t starting again, because I’m on day 45 Silverrock is saying the repairs are not covered, I will never buy another car from Drive time. They sold me a $15000 lemon and it’s been a little over a month. I have a huge payment and still no car to drive. Buyers beware. Do not buy from drive time!!!

Victor was my sales guy and made the whole process so easy. I have been working with him for weeks to find the perfect car for to fit all of my needs. He was very helpful and very responsive to my needs. I will definitely be back and will refer friend and family to Drive Time. Thank you.

I had an amazing experience when I bought the Dodge Caravan. Cody was very helpful and was very patient. The process went very well. Getting the car, car insurance, and registration went way smoother than I thought. I had a great time.

We had a slight issue with our new car but your workers stepped up and had it took care of. Just wish the buying process was a bit faster but perfect otherwise. The people were great. Ty again for the car. I will be letting everyone I know about your cars and the way your workers are with us.

John and Dan were super helpful in explaining the entire process. I drove 6 hours while my dad was cosigning in another state and everyone worked together flawlessly to make it quick and easy! Definitely worth the trip! Smooth and fast.

Very helpful & determined to get you into a vehicle you will be happy with... Greeted with smiles and upbeat positive attitudes. When I came back to pick up the car it was a little dirty on the outside. One of the salespeople overheard me say something to my friend... She went and washed the car for me without me having to ask. That meant a lot to me A+++.

I’ve bought a car recently and the same day the car broke down as we reached back home. I immediately asked to return the car but I kept getting the run around and also was told to bring the car back if so. How can I bring the car back or broke down and we literally drove 2 hours to get the car, that isn’t my problem. I was also told to call the warranty company to have it fixed. I shouldn’t have to do all of that if I wanted to return the car, so I did because they weren’t trying to help me. The mechanic can’t see the car until next week, now I'm stuck since I only had 5 days to return. Awful company to buy a car from.

I was looking for a truck. But apparently you won't transfer a vehicle from another show room. I need to haul farm maintenance and feed supplies but I wasn't able to travel to Round Rock. SO, I took the vehicle with biggest payload available.

Donnie ** is the guy you need to see about getting a vehicle. Was very helpful, helped me make sure I was getting the best deal and a great guy all around. If I ever need a car again I'll definitely be asking for him again.

The purchasing process was wonderful and the staff was extremely courteous. A few days after purchasing my vehicle I noticed a loud noise coming from the engine. I contacted the location where I purchased the vehicle and the warranty company. I have had my vehicle for just a couple of months and I have discovered that it requires major expensive repairs that the warranty does not cover.

My representative Shonte was very professional and made the process quick and easy. I appreciate her help and patience. I was unsure which vehicle to choose but she explained the difference in prices between the two vehicles I was considering which made my decision way easier. I was very happy about my purchase.

Very friendly salesman. Very informative. I would recommend him to friends and relatives. Great test drive. Really good looking car. Very clean. Brandon ** was the salesman. Very courteous. Very professional. Answered all my questions and I was out of there in a timely manner.

The experience of purchasing the car was good but the following day the car broke down. I understand it’s a used car but didn’t expect to break down the day after purchase. Thankfully DriveTime has a warranty for their cars for a little amount of time but still very inconvenient and disappointing.

Man my experience was smooth and fast. The car was clean and affordable. My salesman Mr. T was very informative and I would recommend anybody to search him out. I will shop again in the future. They have a nice selection of cars to choose from.

I had an awesome time here at DriveTime… The whole staff worked together. They made me feel comfortable and at ease as we all know buying a car isn’t easy at all… and I got what I wanted. Good prices.

I apply online. They approved me for $400 down on a Kia Soul 2020 only 9k miles on it. I go into the actual office and they tell me they don't have the car at their facility and they don't deliver anymore due to Covid. The other facility was 2 hours away. So I'm stuck with purchasing a car from their lot. Not many options to choose from may I add. So now it went from $400.00 to $1200.00 to $2900.00 just for me to be walking out with a 2016 Kia Soul with 61k miles. Big differences. Then the insides was dirty. They don't detail the inside. So I had to pay an extra $20 to get it cleaned at a car wash down the street ughhhh.

I purchased a car on Saturday. Shay was the salesperson that helped me..Shay was awesome and had very good customer service. The whole process was quick. I was in and out, I will definitely be using Drive Time for my car purchases.

Kelsey was very friendly and did a wonderful job getting us out of there. We was in there for a long time and she noticed. So I once we got to here she made it such a easy and fast process. I went to another guy before her but I didn't catch his name but he did a wonderful job as well.

Didn’t have our car 24 hours and now it is not drivable the engine is blown and has white smoke coming out of exhaust will be in on Monday the 28th to get a refund of deposit. The car is parked in my church parking lot and you will have to go pick it up because it is not drivable.

I love my salesman. He really got me in a car and only if he knew my story, he was very helpful and stood with me 'til I got in my ride and I thank him for that. Best busy man but he came through for me.

Good thing I have money saved and did not buy into the pre qualify down payment amount...that said 700 down and I put 9 times that down on my vehicle. The prequalify credit check used the annual wage with my social and everything. No one buy into to the bait they set! Glad for my purchase though I was buying a vehicle regardless. Just good thing I am smarter than that to buy into their gimmick online.

Great experience with purchasing my first car. The process was seamless and I got a new battery for my Hyundai. I love my new car!!!! Very great service. Very clean and thorough with car options and quick approval.

Bought a car!! The process was friendly, fast & awesome. In and out within 2 hrs. Customer Service was amazing and would recommend this location. Friendly and kind staff and made the process painless!! Keep up the great work, great customer service. Kindness goes a long way and is appreciated it.

They do not have their crap together in this place. They overbook people to come and just maybe maybe they’ll get to you in the same day or they will get your hopes up. You test drive a vehicle and almost done with the power work then just stop what they’re doing instead of making the customer happy and tell you to leave because they’re closing.

My sales men at both North & South locations were awesome, very helpful, knowledgeable, patient, respectful. No question I asked was a dumb question. Never pushed anything on me, stayed in my budget. South location Ralon & North location guy at front desk (pretty eyes) unsure of his name. Kudos & I appreciate them! Need more help like them.

Best dealer ever. First time ever I buy a car and went super smooth. Very good service. I will recommend any one. Thank then for the house and the taxis from the hospital to the hospital and I got the card and

I went in to office and Santiago was the 1st to greet me and my mother. He engaged in conversation and asked what I was interested in. Started me off right away with applying and verified what I was able to potentially get rather than searching and looking at cats I may have not qualified for. Not only did he get me exactly what I wanted in my price range. It had low miles and was new to the lot I was the 1st to test drive. Yay me!!! It was a quick and easy experience he answered any questions before I asked and even re explained things when needed.

I scheduled an appointment for 1 pm. I arrived about 10 minutes earlier since the site stated to be on time for appt. I entered the building, no one greeted me although there were several salesmen in the lobby. I sat down and waited about another 20 minutes before the guy who was sitting at the front desk when I came in, came over to ask had I been helped. Really? After another hour or so, I wasn’t offered the deal that was expected. The inventory was not as seen on the site and down payment was way more than stated. I wouldn’t recommend them at all.

Very good experience. Very professional and excellent customer service. Amber was responsive and informative. Mathew the manager was professional and provided me specific information about my vehicle. I will recommend Drive Time to my friends. I will look to buy more vehicles in the future.

It was a pleasure to work with George. He greeted me at the door, and made the entire vehicle purchasing process smooth. The paperwork was simple, and easy to understand. I will be back. I will send people I know to George at DriveTime!

My experience at the DriveTime in Lakeland was wonderful. My salesperson was Yamilet. Yamilet was honestly amazing. She was very patient with me when I was deciding what vehicle I wanted to purchase. I kept sending her cars for pricing and she always got back to me in a timely manner. After days of trying to find a car I finally found one. Yamilet was off the day I purchased my car but made sure the staff knew I was coming in. Tameka ** helped me with finalizing the sale. Tameka was very friendly and answered all my questions. My experience at DriveTime was wonderful. Yamilet and Tameka are great assets to DriveTime. I would like to say thank you to Yamilet for being patient with me.

This was the best experience Ive ever had! It took a bit to fully complete the purchase but our time seem to have flown by thanks to Christian!! He covered with us while we waited, he walked us through the whole process and I left with the car I wanted!

I did not like my experience at all. No matter what I asked it was always no. As compared to Carmax the service is not customer oriented at all. No way to purchase unless you set foot in the store. Once you get there the process is robotic. If you ask to make one change in the set process to save time it is impossible. Staff just argues their side like you were talking to your kid brother.

This is my second car from Drivetime. Excellent service...I will more than likely buy a 3rd and 4th car from them. The sales team was awesome and the selection was vast. I was in and out of there in less than an hour and a half, driving away in my new car. They were kind and courteous and the showroom was nice and clean. Thanks everyone!

Buying a car at DriveTime is a breeze. I’ve purchased two vehicles from DriveTime in Jackson, Mississippi with no hassle or trouble. The staff is attentive and courteous and are willing to go the extra mile. I would recommend this business to my family and friends. Go see Zachery ** for your next vehicle.

Everything that was uploaded had to be scanned by the dealership. Waste of time to upload documents. Telling me I could only do one route for a test drive that did not include hills was unrealistic in Denver. Tequa was personable. However, never owning a car with remote start and not staying with me to test drive, it was difficult to figure out how to get the car in gear. Kurt was very pushy about the add-ons that I should consider.

My overall experience with DriveTime was good. I just wish my salesman would have listened to what I asked for on my financing. Thank you to the GM. He fixed the mistake and I would recommend drive time to others.

It was another great experience. Buys this car from DriveTime again. Everyone was very nice and polite. I would come again and buy another one if needed. I would recommend family and friends to DriveTime to look into buying their next car.

Very dissatisfied. Vehicle was junk. Silverrock was a joke. Didn't help me any. The coverage sucks. No consideration to their customers at all. Very poor customer service. Run while you can. Do not experience what I had to go through. I wouldn't recommend my dog.

No hassle...Experience was very good.. Great customer service... Answered all my questions...Would recommend to a friend or anyone for that matter.. Pricing was good and a good amt. of inventory to choose from.. Within 2 hrs I had found the perfect vehicle and was headed home.

These service was great and the sales person was excellent. I enjoyed my stay and my experience there. There wasn’t a long wait or bad experience. I would advise anyone to go there and receive a vehicle. Keep up the good work and patience.

Jeff was very polite and informative. Made my car buying experience not only a success but a comfort, I would definitely recommend you guys and scream from the mountain top, thank you very much for getting me on the road again. I loved the inventory and got the perfect car for me and my family, I also loved how quickly everything was done, very efficient all the staff were, and Jeff definitely made me feel like I was getting the best deal.

Charles & Andrew were awesome and so helpful! Great experience!!! I would go back to them! They were great about following up & working with me! Go see them if you need a good used car! I’ll be returning again!

Jay was 110% professional, courteous, knowledgeable, friendly, and willing to help find a solution to what I was looking for. I drove from Peachtree Corners, GA to Morrow, GA because that location had the truck I wanted on the lot. I've done the traditional dealership, where you sit in an office all day long haggling over price, down payment, etc... Jay was up front with all the details I needed to make a decision on my purchase. I was in and out of the dealership, keys in hand in less than 2 hours and that includes all the paperwork for financing, insurance, the whole nine yards. I had purchased my wife's vehicle in 2015 from DriveTime, and I am happy I returned to them for this purchase. Thank you Jay and the DriveTime team! I love the new truck!

My salesman was great. Only thing about the buying process I didn't care for were the extras they try to push. I didn't need GAP insurance because I put 30% down, but still pushed it as a benefit to me, it would not be as I owe less than the cars worth, GAP insurance covers a GAP in what you owe vs what Insurance will cover. The Extended warranty is laughable @ $4000. I could replace the motor and trans for that "PEACE OF MIND" $4000... It would've added 20 months to my loan. Get outta here! Salesman was a nice guy though :) & the process was quicker than a regular dealership. Feel like I got a good deal in the end. Don't go for the Extras, this is where they make their BANK!!!

I think the customer service was outstanding. I will recommend you guys to everyone. My experience was satisfying and I truly enjoyed the honest. The car is great and I am truly happy. My family and I thank you.

My car buying experience was great! The sales agent Ruby was amazing and patient with me! She took her time and worked with me until I was satisfied with the perfect vehicle! I came in to purchase a different vehicle but it wasn’t within my budget so she helped me find the right vehicle and for an awesome price. It took me a while but she never got impatient or frustrated with me and had a positive attitude the entire time!

It was a amazing time. Found a vehicle that was in my budget and more Reliable than my other car so I can start making more money and don’t have to keep going into the shop every other week or breaking down all the time. Thanks again Lynn ** for the help and understand.

Julian was AWESOME! He took care of me, gave me my options, Did what I asked, answered any questions straight up. Just what I like. Thanks Julian. I've been driving my car for two days now and it's what I wanted. GOOD on gas.

Great job…. Wasn’t bad wait time either. Dylan stayed with me pretty much the whole time. Didn’t leave me alone for hours. Great Job with my options. Almost made it to hard to pick one car. Washed it and also put gas in it for me.

Drive Time actually made me feel like I was not going to be left stranded with a horrible car like some other car lots. Chad was very helpful. I do not like driving in Tulsa and he drove the cars for me that I wanted to test drive. They even put new brake bulbs in for me. I would Highly recommend. Thank you Drivetime for making me feel safe.

The entire experience was great and everything moved smoothly. I was told of a exhaust leak on a vehicle I really wanted and was advised that I probably would not want to get in the vehicle. I test drove it anyway and it had a shake. After I told them it was shaking really bad they took it off of the lot and put it in for service. Most other places won't even tell you they saw smoke from the exhaust and tried to sell it anyway. I really appreciated the honesty. I test drove several other vehicles and after selecting the one I wanted it was time for the paperwork. The paperwork was done in what felt like 20 mins. My overall experience opinion is that it was great. I have no complaints.

Laura was AMAZING. She was fast and efficient and super helpful. I will definitely recommend her and this location to others. She made sure that we understood everything and she made sure to work with us as much as possible.

The young lady was so helpful very intelligent and very sweet. It was a very pleasant experience and by the way love the car. I would recommend to anyone to buy a car here. No hassle. Wish I could have bought all my cars and trucks from DriveTime.

Iliad was great...we need a car asap. Thank you. Found you guys by driving down the freeway. Had bad experience with a local Ford dealer and they were horrible. Please keep up the great work. Everyone was nice and your building was very clean.

Michael ** was absolutely amazing and patient as he worked with us. I also very much appreciated the environment. It was easy to see that the employees supported one another. Michael listened to my needs and respected my decision making process. This is a large investment and he did not try to pressure me into making the commitment. He let me come to the decision with my husband at our own pace.

I was received with a warm welcome and throughout the process everything went smoothly. The sales person is knowledgeable and helpful throughout the process and ready to listen To my concerns, questions and guide me through the whole process. Transparency is number one.

Great customer service! Helped me find a car very quick within my budget and worked with me if I had any issues! Had one small issue at first but nothing they couldn’t get fixed the next day. Great please, definitely recommend!

He was very respectful and was on track. He made sure everything was intact before selling me the car. I enjoyed his customer service. He made sure the car checklist was meant. He also made my payment very easy for me. My little sister came with me as a support and he showed great office hospitality.

My vehicle wasn't ready for my birthday, but they made sure I received my car on my birthday. What a priceless moment I could receive. The price on my vehicle was perfect for my budget. I couldn't asked for more. Thank you Drive Time for my new vehicle.

Eifran was excellent, working with me and another customer at the same time. He worked with us professionally and affectionately. He was very friendly and helpful. He made my experience very comfortable and stress free. A joy to be around, I would recommend Efran to all my friends.

I am very lucky to be purchasing a car for the first time at 30 years old. That being said, I went in knowing next to nothing, which can be very scary. Dakotah & the staff at DriveTime were very helpful and patient, walking me through every step of the process. I never felt rushed or pressured, and everything was reviewed and thoroughly explained to me. Very happy with the car so far!

The best service I ever had!! The salesman was great. We did most of the work before we even went there to test drive and then drive home a beautiful truck!! And they gave me more for my trade than they had to. Awesome.

The customer service at Drive Time is top notch. From Greenville to Charlotte, my experience was great! The only thing I didn't understand was I could not pick out my own car. They only gave me two options when there were a whole lot full of cars. I just wished I could have chosen the car I wanted even with less than good credit and only $600 down, I felt that because Drive Time advertise that they will approve everyone for a car, they don't tell us that our picking is extremely slim.

I worked with Tierre and I told him I had to leave by 5 and he had me out by 5. He made my car buying experience very easy, comfortable, and fun. I will be recommending friends and family for future purchases. Overall I am happy with my purchase and experience.

Dana was amazing. She really did a wonderful job with making sure I knew all the features of my new car and that I was satisfied before I left. Thank you Dana! Even the ones I talked to on the phone were great, I’m so glad I decided to take the drive to come check it out.

Everything was great. Awesome sales man. Only thing the Kia Soul I bought was low on oil and it needed a oil change. Thought that should have been done from you or the company. Other than that it was a good experience.

Hands down the most caring, helpful and knowledgeable sales rep I have encountered in a while. I have referred all my family and friends to come see Sean in the SE Cincinnati location. Thank you for making my experience Great!

The sales woman was very nice and helpful when I was buying the car. When I came back in, she wasn't very friendly. She was kind of rude to me. The manager was very friendly and helpful. So, my experience was good and bad.

We started the process online. Once we got to the dealership our down payment was higher than listed online due to the vehicle we picked out. We had some tough negotiations but eventually got everything worked out. We love our new vehicle!

My experience was awesome. This is my second car with DriveTime and I know that you all do the very best to make sure customers we I’ll leave DriveTime happy and welcomed to join the team. A right choice is the best choice!

I was looking to buy a car for the first time and Drivetime seemed to have the most reasonable deals within my budget and what I was looking for in a car. I was happy with both locations I visited (first in Downey, and later in Van Nuys), that the offices were clean and not busy. The employees were always very kind and helpful, never pushy or assuming anything about me being a young and new car buyer. We were helped by Anthony at Van Nuys to buy a 2017 Chevy Sonic, especially through the complicated process of choosing a financing option and figuring out a co-signing situation because of my unique financial situation. It did take a while, but I understand it was likely because of having to go through extra/double paperwork with a cosigner. Otherwise I am happy so far with the car and the experience buying.

The process it took to get a new vehicle for my family with DriveTime was priceless. I loved the customer service from the Arlington location and they made everything so easy for us. I a cash car person but my family needed a 2nd vehicle and with our credit not being the best right now, Drivetime gave us an opportunity to purchase a car and with that as we make our payments on time this will help with our credit for sure. Thank you Drivetime for making purchasing a car seem hopeful again.

Thank y'all so very much for helping me with my trade in!! Laura ** in the Fort Worth office was awesome! When we first got in before we even sat down she sanitized the seats and area we were going to. Big points for that!!! The process didn't take that long honestly! As soon as we got there we got to test drive the car we wanted which was great! She was very informative and knowledgeable about the process. We were definitely satisfied.

I didn't expect to get such a great car for my first time buying one. Timothy was great to work with. He was very friendly and helpful. He helped me get exactly what I needed to get the car that I wanted. The process was smooth. They have their own lender who works based on your income rather than your credit score.

Satisfied with customer Care, and the quality of inventory. Overall good experience and pricing was reasonable. Less time than expected with contract work. Test dive was helpful in the decision making process. The pre qualification process was the most helpful.

Our car buying experience went the smoothest it ever has and we got a great car all thanks to John. This was the easiest, least expensive, and with the least amount of hoops to jump through. Couldn't have hoped for a better experience short of winning a free car.

The team at DriveTime was super friendly and easy to work with and no pressure in making a purchase. Working with Nick ** and Nona was very delightful. Would highly recommend purchasing a car from them. We would definitely go back there

Yesterday I purchased a car from Timothy at DriveTime. He was so awesome and patient with me. I probably test drove 10 cars and he didn’t mind. Timothy just wanted to make sure I left with something that I loved! Thank you so much and I’ll recommend them to anyone I know…

Came in DriveTime and wanted to buy a car. Eddie helped us and was very knowledgeable and kind and worked with us on test driving the vehicles and sent the car for some maintenance we wanted taken care of before we bought the car. It was a little bit of a wait on getting the repairs taken care of but overall they took care of it and we were very happy with the service we received and Eddie also helped go above and beyond with pairing our phone to the car and changing key batteries. Very good customer service.

Clay was amazing and getting my car didn’t take all day. I was in and out. I am so happy Clay helped me find a vehicle. I love my car. My daughter is happy with the vehicle. Drive Time is very professional with selling cars.

I was pressure to get the gap insurance and they tell me I couldn't cancel anytime and the payments will lower. I tried try to cancel it and they tell me I couldn't and my payment will be the same. You guy shouldn't lie to the customer.

Very reasonable dealings. He had Great customer service, and was very kind. He was easy to talk to and to understand. Fast reasonable service time. He did a very Great job. Friendly. Clean and quiet inside. Well recommended services to any future buyers or renters.

DriveTime in Dallas was awesome. Great customer service. You are welcome in soon as you walk through the door by their staff. I was in and out in a hour with including test drive. Everything was explained well. I will purchase from them in the future.

I truly appreciated all the help that Brandon was able to give me! He was able to find me exactly what I wanted and to stay within my budget. I would definitely recommend anyone to go to DriveTime. He was a very personable salesperson and was able to help make my experience easy.

Not much I could write could show how much I would recommend these guys to anyone. I bought a vehicle I'm 100% satisfied with at a very competitive price. Braddah Stephen ** was my sales agent, and his service was the best I've ever had for any significant purchase. Not only was he very friendly, genuine, and honest about every detail, including vehicle history and condition (which I have since verified multiple times with mechanics), he and the office staff took extra steps to ensure I had the best experience possible. He even washed and shined up the car for me before I drove her off the lot, and has checked up since to see how I am enjoying the vehicle. Stephen and the other staff were very welcoming, and being a non-car-purchasing newbie, I could tell they were genuine about everything involved in the purchase. There was no pressure whatsoever, and the explanation of products and services (like the extended warranty), were clear and easy to understand.

My experience with Drivetime was simple, I wasn't pressured in any way. Jeffrey was very courteous, professional, and polite. I would recommend friends and family in need of a car to stop by. Thanks for the beautiful car guys.

Coy ** provided excellent customer service! Coy ** and the DriveTime staff were very friendly and professional. Mr. ** provided full disclosure of the car history, he was patient, he was detailed-oriented and thorough with explaining the financing. I highly recommend anyone to buy a vehicle from DriveTime because they are the best!

Easy and fast. Great customer service! Got the vehicle I wanted! Everything was explained thoroughly! The down payment was low and monthly payment was exactly what I wanted! My sales was friendly and did a great job! Drove off the lot very happy. Thank yall!

Was very helpful and knowledgeable in helping us find the car we wanted. We went with outside financing and he was very efficient in answering questions, giving advice, and emailing the proper paperwork our bank needed in a timely manner. Will recommend.

I definitely enjoyed my purchase with Joel helping move everything along. No complaints on my end, and if my dad is happy then that is a win-win in my book. Joel was very professional and made sure to go through everything with me so there was no hiccups.

10/10 customer service. I got all my questions answered, and I was very happy when I walked out of there. I know Jason helped me the entire time and walked me through the process. If it weren’t for him, I would not have gotten my car from there. Thank you!

Trevor let me test drive as many vehicles as I felt like I needed to find the right one. I am so happy with the vehicle that I selected, and Trevor made the buying process so easy and seamless. I would definitely recommend Drive Time to my friends and family. Thank you.

Josh was an excellent and patient sales associate. He answered all of my questions. The price I got for my trade-in was a little less than what the Kelly Blue Book quoted me, but overall, all went well and my family and I are very excited and hoping for a great experience.

Anthony ** is a really great asset to your company. He is very friendly, Knowledgeable, and patient. He answered all my questions and was very very kind no matter how many times I had to have him repeat something. I would definitely recommend Drivetime for a car.

I worked with three people at your Conyers location. They were very personable and very professional. Anthony ** was awesome and I’d recommend him for career advancement/promotion. He has the right stuff to be in management. I would also recommend a friend to buy from this location. It was worth the drive.

I was approved on the app with a down payment of $300 and a monthly payment of $400 on a specific vehicle. Set an appoint, went to the dealership. They ran my credit again and sent my file to 6 lenders. Why?? If I was pre-approved why run me through more lenders? They said down payment $3500. What a scam!!! In addition to that cost me 90 points on my credit report.

Had a good experience with the purchase of my car. Carlos ** and Will **. Very accommodating and helpful. The wait time was minimal. Information was accurate. Would like to have had more assistance with showing of the car. Looked for personal assistance with car itself from the sales Rep. to familiarize me with the car. I just received a printout of the car, personal assistant would have helpful.

They get you in and out swiftly with so much hospitality. They walked me to car, showed me the amenities. They even thanked me for washing the car. I would come back here soon and use their services. I have never been to a place in Atlanta during covid times and they are nice and hospitable.

I am honestly surprised and pleased with my experience. I’m a nervous person and buying a car for the first time had me in a panic. Brent totally put me at ease and helped me with every step of the process. They went above and beyond to be sure I was comfortable and knowledgeable. I am very happy with my purchase. Thank you so much.

Brittany and Michael went above and beyond to help us finalized our purchase. I commend their patience and professionalism throughout the process. They stayed late to help us. We would purchase from them again. Highly recommend this dealership and applaud Brittany and Michael for their help.

Everyone was very helpful and they even worked me in an hour before my set appointment and got me a great deal. I love my car and it’s three times better than the one I was in. I just dislike that the one I was aiming for was only two years newer yet the asking down price was quadruple of what I put down for my car. Hopefully one similar to what I wanted is available when I pay it off so I can trade in. I would recommend anyone to come here. They will get you in a car for sure. Just make sure you take the longer test drive option to get a better feel for the car and to listen out for any other issues it may have.

I am attempting to regain my independence and rebuild my credit and Sabrina and Chad went above and beyond the call to help me. They were attentive to my needs and eased my anxiety. I would recommend DriveTime to anyone in or around the Tulsa, OK area.

Ralph at the Morrow location helped me find the cutest Jeep! I walked in knowing they didn’t have what I wanted, but Ralph showed me a Jeep I ended up loving more!! Also made me smile more walking out with ZERO down!!

Marcus was the best, really friendly and just really good and nice. Was able to work with me and first my trade in did not work. Could not get it in the system for approval but he figured it out a different way and got it done for me.

I had fantastic service by Shawn. Staff was professional. I made a great choice with DriveTime. The Jeep was in great shape with reports of past use. I liked the videos that DriveTime showed to explain their procedures and questions were welcomed. A good experience car shopping!!!

They were awesome! They answered all of my questions. They walked me through everything and were very patient with me. Try them the next time you’re looking for a vehicle! You won’t be disappointed!!! Their customer service and knowledge was outstanding.

The whole process was amazing. Everyone was very friendly to work with. There was even an issue with my trunk door and by the next day it was fixed and ready for me to pick up!! Easiest car buying I have ever done.

Denise was amazing in every way at Kissimmee location. She explained everything so I understood and made sure I got the car I wanted. She was patient with me and let me explain how I felt about each vehicle. 10 out of 10 that one.

My experience at Drivetime was wonderful. Everyone was SUPER nice and kind. Our sales agent Derek ** was very knowledgeable, patient, friendly, and helpful. He made process smooth and easy. I would absolutely recommend Drivetime to my friends and family.