DriveTime Reviews

Vladimir was awesome during the entire process. The digital document exchange was great. Nathanael was awesome. From start to finish, it was a 10/10 experience. Best dealership encounter ever! The vehicle was warm and waiting, for my test drive; when I returned, it was time to sign. Quickest, easiest process! I would recommend to anyone looking for a nice used people from the friendliest, professional team. Great job!

My salesman was awesome. DAWAN ** was the best.... He eased my mind and the experience great. The process was easy and painless lol. I loved the SUV. The transmission went out in my car and he got me back on the road the next day. DriveTime was God sent.

DriveTime in Live oak Texas. They made this the easiest purchase I’ve ever made. Gave me all my options all I had to do was pick. Phenomenal customer service from my sales associate “YUNNI” 2 thumbs up. I knew what to expect going into the dealer but felt no pressure at all to make a purchase. Thank you so much my family and I are grateful for everything.

Q was so nice and pleasant to talk to. He listened to what I wanted and delivered! He made sure we had everything we needed and even set up our accounts. Made it easy for me since I’m paying! Loved it.

It was a great time working with Sacha. She was very friendly and helpful. I will recommend people to her in the future. My experience with you guys was very good. I was in and out in no time. May see you guys again soon.

Was absolutely satisfied with the service we received from Mr. ** of the Ft. Pierce office. Friendly, Direct, Professional and fast are an understatement of his service performance as a sales rep. Process was nearly completed at my convenience before I ever got to the office, was in and out in no time. Would definitely return as a customer. Thanks Mr. **!

The best car buying experience I’ve ever had. The sales agents were very kind and professional. I would love for the cars to be a little more cleaner when delivered but otherwise it was great. The approval process was amazing.

A week prior to walking into DriveTime my car was stolen and stripped of parts. I was devastated and hated the idea of buying another car, especially since mine was paid off, but I walked into DT and met Jon and Jayson. They were so kind and nice. They definitely helped me through this difficult time! I would recommend them to my friends and family.

Brandon ** in the Pensacola store did a great job. He's more than a salesman. He treated us with respect and honesty. I will buy a vehicle from his store only if I ever need one ... thank you Brandon for your hard work and help.

So this dealership wanted $7000 for a $20000 2018 Dodge Journey.. but then they wanted $10000 down for a $15000 2015 Ford Taurus. Which makes absolutely no sense. They also said even though I make $1800 a month and have no other bills that I can’t afford a $400 car payment. An absolute joke.

Great Overall Service from beginning to end. Salesman explained and provided great customer service. I will gladly recommend DriveTime! Love my new car! Thanks Effrian for a wonderful and easy car buying experience! Again thanks for making my car buying experience possible and great!

The online app is false. I called prior to arriving to ask is what was quoted the actual down payment. I was lied to. It said 795 down and had to pay 1800 once I got there.. The selection was the same as showing online. Cars not detailed.

Thanks to the team at Drive time in Augusta Georgia Especially Loywonda **. Also the manager as well. Very friendly and helpful. I would highly recommend them. The car I wanted was still there after a couple of months. Thank God it was still there. I did my application back in October. They made my purchase so easy and less stressful.

Robert ** was very helpful and good to work with. He was able to answer all of my questions and didn't make me feel pressured into making a purchase. My only complaint is the online pre-approval is misleading. I think that when the online pre-approval is filled out the down payment and monthly payment should pertain to the vehicle you are interested in buying. My pre-approval pricing pertained to the least expensive vehicle on the lot and not the vehicle I initially chose. This made me feel baited into coming to the dealership. That aside it was a pleasant experience purchasing a vehicle from Drivetime and I would do it again in the future.

My engine light came on within 5 days of me having my vehicle during a holiday week while I was out of town. Now the dealership wants to charge me $1 per mile picking up the option of a proportion of docusign I don’t remember being in it. I know I would have read a return policy. I wanted to switch out my car for another within my 5 day period.

Martin and Juan were a God Sent. I had lost all hope for anyone giving me approval for a vehicle. I explain to them my situation, they explain to me the process. No judgement and they helped me. I will be forever Grateful.

The interaction we received via phone and email initially in preparation for our visit to the DriveTime in Plymouth Meeting, PA was productive and pleasant. However, on the day when we were on site to view the vehicle in person and to complete the process, that pleasant experience had ended and instead we had a somewhat sterile and cold interaction with the representative who assisted us - we felt like our transaction was just another task that they were completing. It wasn't bad, but there was no personality, pleasantries, or even courtesy.

Amber was beyond helpful! Not only was she quick, but made the purchase effortless. 10/10 would recommend and will be coming back in the future. The car was cleaned and detailed for me in no time. I am more than happy with my experience!

I had the pleasure of being helped with my purchase from Cash. He did great letting me know my options on the vehicles available going over down payment and monthly payments. Once I arrived he had most at all the paper work and the truck ready to go. Would definitely recommend Drive time and have them ask for Cash.

Anthony, at the Lubbock location, was very helpful and friendly. He made sure that we were liking the vehicle in every way. We’re very pleased with the professionalism. We shall recommend y’all’s services to others that ask for a dealership in the area we would recommend. Thank y’all.

Willia at DriveTime and a couple others helped me through the excruciating process of buying a car by making it simple, quick and affordable. When something goes amiss, they're quick to respond to keep things fair. They sit down with you to review the car, its history along with details about pricing. My favorite part is they do allow test drives and physical check before purchase.

Staff was professional, courteous, & helpful. Made experience quite pleasant. Was anxious about buying a used vehicle, but staff made whole process smooth. Was walked step by step through the process & gave answers to all my questions. Would definitely recommend to a friend or colleague who is in the market for a used vehicle.

The people with a DriveTime at little Greensboro, North Carolina were very helpful helpful. They stayed hours after the location close to help me find the car and finish the deal because I had driven up from Greenville to make a purchase. And your finance manager was very knowledgeable about the warranty as he was selling me because I honestly wasn’t going to buy one. I know all about the warranties in the mark up in the back end but he made some really good points that made me decide to keep it and let me tell you that is saying a lot and without his knowledge I definitely would not have bought that warranty.

John ** was amazing. A very big hell the whole way thru. I will be doing all my business with John ** of Drivetime in Bradenton from here on out. John ** in Bradenton is the man. He made sure a complete stranger in distress got into a new vehicle with options. Thank you John **.

Bryan ** helped me purchase a vehicle this weekend. I was in a difficult spot and needed a vehicle quickly. He didn't judge my situation and treated me so kind. I crashed my old car and due to a personal situation my credit score is not what it used to be. I highly recommend.

Ms. ** was my saleswoman. She was very helpful, informative, and made the experience feel homie and relatively fast. I would recommend her and DriveTime to anybody especially after such a great experience. More people should know about you guys and how operate would and should put the competition right out of the way. I know later in the future I will be coming back for another vehicle to enjoy such an experience again.

They were very nice and helpful. The whole experience went very smoothly. Nezir is very friendly and has great customer service. I couldn’t find my insurance card and everybody was very patient. They also left me with a full tank of gas:)

We worked with mrs. Ashlie at the Tallahassee location. She was amazing! She helped us so much and made the whole thing easy and we will definitely be back. We will also be sending some friends and family members there. Also a few coworkers!

We were kind of rushed during the deal due to bank closing time. The vehicle obviously was never completely checked over. After leaving the lot the high beams were inoperable. The salesman said to contact warranty department and still has not been resolved over a week later. The other salesman there did the checklist and stated they need a spare tire and all we got was an inflation kit. Stereo speakers are blown. I will not do business in the future and neither will any of my family.

I really had a great experience here. The dealer that waiting on us was a person that didn’t lie to you and made sure that you walk out with the car you wanted, very friendly people here, I would recommend this place to anybody and ask for Anthony **. DriveTime in Chesapeake, VA. This guy is a magician. If he can’t get you in a car then nobody can. All thumbs up.

Staff was professional. Unfortunately they were understaffed on the day that I went for my purchase and I had to wait 5 1/2 hours to get my car off of the lot. But the two gentlemen who were present for working their hardest to make sure all customers were taken care of.

I truly love looking for vehicles at DriveTime. The employee are very friendly and respectful to customers and rush you to purchase a vehicle. Jaret is very kind and understanding salesman. I will send friends and family members to see him at any time.

We like the vehicle. We were duped into a sale though. We both qualified for zero down and (max $342/month) and ended up paying WAY more. Our vehicle was DIRTY!!!! We were harassed about the warranty and extras. We left with a half tank of gas... HALF TANK!!!! PATHETIC!!!! Not happy about buying experience and will not be back and tell everyone not to even bother.

2016 Nissan Altima. Excellent Customer Service from Dexter **. Very friendly. He helped me pick out a car that fit my needs and expectations. I told him that I did not want anything too big or too small. I would recommend my friends and family to check out Drive Time in Albany Ga if they need a car.

Karl and Ray were great, they made the whole experience amazing. Karl went above and beyond to get me approved and really worked to stay within my budget. Super friendly and very attentive. I would recommend this dealership to any of my friends.

They sold me a 2012 Kia Rio and they charged my mom who is 74. And she drove it home from Laurel Dealership DRIVETIME to Taneytown MD. And and soon as she got to 796 the lights when out and the radio and back up camera. So they basically told her she was screwed.

When I applied on the site it said my downpayment would be $195. When I got there it ended up being $1000+. False advertisement because they said that's what it would be. I was very disillusioned. They should say online that itay be your downpayment.

I honestly did not think I was going to walk out with a car but I did and it was the best day of my life. With the help from Dorothy and Dante they made my life goal come true. I would definitely recommend them to anyone looking for a car.

The service was amazing and very fast and would recommend anyone to go there! Great for people looking to rebuild credit! They make sure you are happy with what you get and they explain everything and the warranty is pretty good as well.

This was most Pleasant experience in buying a car. I want to thank Drive Time for all the work they put in to helping me to get a car and to making the experience so uneventful. I would recommend you all to a friend or family, and have also done so.

I been looking for over a month for a car. When I see a commercial on tv about Drivetime I was sold and so glad I call and make appt. All progress was smooth and easy and joyful. Thanks to Traci. I have a car today. Thanks so much.

I was taken care of by Lyndsey! She was on point and gave me the exact information I needed to feel safe in my new car. She was very nice and had a great sense of humor. She definitely made me ready to enjoy the vehicle.

This is our third vehicle from drive time. The wait time is always short. It is always a great experience. The sales people are friendly and informative. We are thankful for the great prices and quality vehicles. I wish the music was not as loud. Also the layout having customers so far from the sales person makes it hard to communicate and hear things.

My sales rep Anthony ** was very helpful and kind. He worked with me to do over different options in cars and finance and was patience with me thoroughly the process. He went out of his way to make sure I had an amazing experience. I am completely happy with my purchase and would come to DriveTime in Chesapeake again for vehicle purchases in the future.

Mario did excellent job when I came in. It was 2 cars I decided on and both got sold on the same day and he still took his time to make sure I left with a car that was around my price range even though I was the last one there!

Allison was great. Handled us after closing time. Excellent customer service. She was very informative. Helped set up apps on phone. She was Great. Friendly. Definitely on point. Very efficient. Need more people like her in the industry. Thank you Allison for all your help. You Rock!!

This was a very good experience. Courtney was very helpful and easy to work with. There were several cars to choose from in my price range. I am very happy with the car, and I would recommend to a friend.

I absolutely loved my car buying experience at the Winston location. Everyone was so helpful and reduced any stress I felt when walking through the door. They found me a great car as well as a great ins quote. My vehicle is amazing and I am very grateful to the staff all of their assistance.

This is my first time going to an actual dealership instead of those buy here pay here places where I always end up screwed out of a car! But Drivetime got me right and in the best vehicle that suited me.

Bought a car from Drivetime, my second one since our experience was so good the first time... Equally for the second time, but their loan group is horrible. I am not sure what happened, but evidently my down payment went through in March, but somehow got retracted over a month later. Bridgecrest stated they tried to call me 3 times and I never called back. I did call back as I only received 1 voicemail and the person I called 3 days in a row, 3 times a day leaving messages into the voicemail, would never call me back.

My experience and time at DriveTime was phenomenal. From the moment I walked in the parking lot I was addressed with fiduciary level of service. Julio, Jasmyne and Brennan are such a great team ready to help. They all provided me with very important information and answered all of my questions ensuring I felt great and confident every step of the purchasing process. I highly recommend DriveTime to everyone. Thank you DriveTime.

Our sales agent Sophia was an amazing help and made the experience of buying a car so simple and enjoyable. We had never purchased a car from DriveTime and we’re nervous but Sophia made the experience amazing and we would purchase another car from them in the future.

Had financing done online, touched base with salesperson Anthony, who was really helpful and laid back. If you don't like the ** with car dealerships, you should absolutely consider Drive Time in Williamstown!! Had deal done quickly and was very happy with this dealership.

Had a very fantastic experience with John and Joshua. They were truly professional and very, very helpful. I wish my office was as helpful as theirs. I would certainly recommend all my friends and family. The car was clean and they offered many choices. They made me feel very comfortable.

Austin at the Independence MO location was amazing! He made my purchase easy and stress free. I had a lot of anxiety going on but he made sure I left satisfied with exactly what I wanted. I would recommend drive time and Austin to everyone!

Everything was completely perfect and everyone was friendly and helpful. They got me into the best car/SUV I needed and I love it! They sent the links to upload my info on their website so my process inside the store wouldn’t take so long and that was the best thing for me considering I worked so late. I truly loved my whole process the whole time!

Miguel was a great salesman and help to me getting a great car for my "need" and "want". I loved his honesty and thorough review of everything in writing explained very well. No hidden information anywhere. It made the experience very comfortable for me. All the staff at Drivetime Easton in Columbus were great and greeted me when I walked in. Thank you for the great experience Miguel and I have shared my experience with a few of my friends in the area currently searching for a car. I got a great car within my budget and very happy with it..!!

This is the second time that my husband and I have purchased a vehicle through DriveTime. Both times we had a pleasant experience. The staff is very professional, nice, patient, and helpful. We are so happy with our vehicle. I highly recommend DriveTime!

Thank you so much for the guidance on purchasing this vehicle. Ty to the salesman Ramon ** for his knowledge of this vehicle and explaining every step of the way while we filled up paperwork and left the lot. Ty so much

Very knowledgeable and friendly staff. Did not have to wait, service was excellent. Did not expect to complete everything and drive away with scar in first visit. Only unforeseen issue was that Air conditioning stopped working while driving home. But should be covered by 30 day limited warranty.

All I can say is buyer be very aware. We brought a 2017 Ford Fusion and after two weeks we had issues with the horn. Fortunately, the warranty did correct the issue. Silver Rock was great, they asked the dealer we carried the car to, to do a full multi-point inspection. Ford found major issues with the motor and it had to be replaced. Fortunately, Ford covered the new motor under warranty, so far I'm satisfied. However, the day we picked it up, it was raining and we found issues with the sunroof leaking. Silver Rock nor DriveTime will do anything about it. Which I can understand, however, I was sold a lemon car and DriveTime flat out refuses to do anything to satisfy me, the customer. There is no way they inspected the car as they say and not found the motor issue.

Biggest complaint was the car I bought wasn’t detailed very well. When you have Sun Prime Credit it places you in a “take what you can get “ buyers market. So it would have been nice if the hero would have the interior cleaned like any other type of used car dealerships.

This was absolutely the best car buying experience I have ever had. Thanks to Mr Jashua **. He was very prepared with any questions we had and extremely knowledgeable and friendly. Most car salesman are pushy but Mr ** let us make all of our own decisions and assisted us until we were ready to buy.

So after getting approved for 23% car loan, I drive an hour to the dealership, when I get there they have "my" car ready to go, except it's not the same car as I reserved. No problem. We find my "reserved car" on the lot. The salesman brings a over for me to test drive. Perfect just the one I want. Get in it and see the ABS light in on & the traction control light is on. Well screw that (they wouldn't let me take it Anyway). So here I am stuck at the lot, I took a bus down there, so I look at other cars of the same model and year. Find one that is a 2020, or 19 that has only 36k miles that would work for me, it's $2k more in price, but ** it I need a car. And Drive Time is the only one that will finance me cause of my ** credit. So we do the deal and I leave for home. I noticed about 45 min into the trip home it's not running right.

I was treated cordially and assisted without being made to feel accosted or pressured. I looked at the entire inventory at my own pace and was allowed to test drive any vehicle I chose to see until a found the right one. No gimmicks or typical car dealer tactics applied; I didn't have to see anyone else but my salesman. Great experience, I will do it again when I shop for my son's first vehicle...

Aaron was a lot of help and made my first car purchase easy. He is truly amazing! Beyond it! He truly made it about me and what I was comfortable with... He made the process so easy and explained everything and caught all details. I Walked away with a great car with low miles and affordable. Great salesman! Thank you so much again!

Damion was knowledgeable and always professional and most of all friendly. Damion had good knowledge about products and services that was offered by DriveTime. He offered several Vechicle to test drive. Ensured that the paperwork was signed and in order.

Antonio was great, helpful, had everything prepared and ready. When I arrived for my appointment already had my choice of cars to look at so it was easy to find and look and test drive the choices I chose. I bought a Nissan Rouge and I am a happy camper.

Cam and Ian was amazing. They went above and beyond for me. I really appreciate them two. The Cincinnati location did something wrong. It was resolved by Cam and Ian calling their bosses to figure something out and made it work out. I’m very pleased.

We left with the car we wanted for a price we were happy with. The staff were friendly and helpful and took the time to help us get what we needed. I was also impressed that he didn't split his time between us and other customers but stayed with us until we were ready to go. We will be back.

Racheal at the location on Decatur was really really great and patient with me. She had many SUVs for me to test drive. Her professionalism was great. Racheal understood what I wanted and provided it for me. No issues with me test driving many SUVs. I want to thank her for everything.

I had a wonderful experience. I was nervous and unsure about such a major purchase, but I left feeling secure, confident, and completely happy with my purchase. The salesmen were very professional, and my dealer was very informative and courteous. Thank you so much, Drive Time.

Started at the Riverside area, Kevin and Aaron were great, staff was nice then Aaron found us another Higher up model at the Montclair location and met Aaron and Sophia and Marabell. Were very nice staff to help us out and everything worked out. A great Company to help those in looking for a vehicle. Super staff in both locations, recommend to all. They are there for you. Rate them 10 out of a 10 or 100 out of a 100. Go see them.

Sherrod was very helpful and friendly. He made sure I left satisfied. The two women at the front desk were very kind too. They were very friendly and the process was quick. I would recommend everyone to Drivetime.

Myself and my husband had a great experience. Jai in ABQ was awesome. Very knowledgeable, friendly, and all around great person. Made the experience that much more awesome. We feel in love with 3 cars and Jai helped us talking those choices out.

Very pleased with our Drivetime buying experience! The salesman Jashua was very helpful and patient. He answered all of our questions and never put any pressure on us to make a purchase. We love our 2016 Hyundai Veloster!! Would definitely recommend to friends and family!

They have the worst financing department and warranty programs. I was a good paying customer for year straight until it was time for warranty company to kick in. Been without a car for over a year with this stuck on my credit. They do not care about the average person. That's why they target low income areas

The Winston and Greensboro group had great customer service and were amazing at helping me find the right vehicle. Especially Tess with helping set everything up with the Greensboro location. I will definitely return for my future purchases. Thank you all so much!!!

All the employees were amazing and nice. The website made my choice easy. I knew what I wanted before my appointment. Marvin our sales rep made my experience amazing as well. I will make sure I send anyone who needs a vehicle straight their way.

Very courteous and listened to exactly what I wanted. Friendly and helpful! I would definitely refer them to friends and family! They were short staffed and still manage to get us in quickly. They showed us many options for what we wanted and were able to get me and my boyfriend in the cars we wanted!

The Plano location was a bit rude. Josh acted as if he didn't really want to show the cars that we were approved for only what they were trying to get off of the lot. So upon going to Arlington, the experience was amazing and Roddy was great.

CJ was a great help. He didn’t pressure us or make us feel obligated to buying anything. I would definitely come back thanks again. I would definitely recommend family and friends to come to DriveTime. CJ was professional and you know he loves his job.

Presale service was excellent. Closing the sale took quite a while, but was very efficient. Overall I was impressed with everything. I would come back and also recommend Drivetime to anyone looking for a new automobile! We drove several car and was most impressed with the 2015 Equinox.

Jan from West Orlando was very helpful, informative and he listened to all questions. Thank you Jan for walking us through the process of the first time car buyers experience for the primary account holder George **. Overall the day went smooth and fast everything went in a order that was understandable for him to be able to complete his purchase and drive away in his first car. I appreciate your patience and understanding through all the questions and answers sessions. God bless.

The amount of loan is basically purchasing a new car and the sneaky way they add their add on in without informing you and asking if you would like to purchase the add on. Instead of your loan decreasing after 3 full payments your loan increases and shows on your credit as a missed payment. So, I’d suggest you read the fine lines of your documents before signing. Wish I had someone to tell me that because now I’m stuck with a 6 yr loan. Ridiculous.

Danielle was great. She walked up through every step of the buying process. We love our Nissan and would recommend Drivetime for anyone looking for a car. Everyone was very helpful, deciding which was I was was the hardest part of the day!

The best car buying experience I have ever had in my 73 yrs of living and 50 plus years of buying cars. The young man Mathew did a fantastic job with getting me out testing, purchasing and out the door. Others in the same dealership, from the head to the toe, all there to help you have a great buying experience.

The service provided by salesman Tony was absolutely great! From the moment of arrival to my departure, he answered all questions and concerns I had. The cleanliness of the car and facility was also great! Looking forward to doing future business.

Tomas was really great and the whole atmosphere of DriveTime was really great. Sometimes it’s hard bringing my daughter places but it was pretty easy here, and everyone was very welcoming and I feel very happy with my car. :)

I had a wonderful experience with the staff of DriveTime. Everyone I dealt with was professional and helpful with any questions or concerns I had. I mainly worked with Ike at the Morse road location. He was patient and easy to work with. I would recommend Drive Time to anyone.

Everyone was helpful and friendly from the very beginning to the very end with quality service and a quality vehicle that I drove off a lot that day. I would recommend to any friend or family.. Dustin along with Darrell ** for the best of help and a professional attitude that always make you feel welcome to come back..

Yolanda was great, informative, patient and all around joyful to do business with! This was my first car and made she made it seamless! I looked at a few different cars but fell in love with this Nissan Altima! Yolanda made sure I understood everything I was signing and explained everything question I had!! Thank you!

Tray was amazing! He was patient and willing to bend over backwards to make sure I got the price range and the car I want it! Give that man a raise! I absolutely love my car and glad I did not go anywhere to purchase a car!

This was a great experience from start to finish. Very professional sales team and understand what I was looking for. The vehicle had everything I was needing and wanting. The paperwork process and all was easy and self explanatory. I would recommend this company anytime.

Angel was very cordial and easy to work with. He explained everything that I needed to know in detail. This was my first purchase at a dealership and he made it a pleasant one. The vehicle I purchased is very nice and runs great. Thank you Angel!

Two words. Daniel. Amazing. He made the experience very personable and easy. I came in the office numerous times and each time. He was there with positive feedback and knowledge of what best suited my needs. He explained the whole process very well and I didn't feel rushed or pressured to purchase a vehicle. I will definitely recommend his services to others around me. Go Daniel! Keep up the good work

Laura was amazing. She was very patient and kind and I love her personally and again thank you again for everything. Laura was very concerned with my situation. She got me the best price. She also made assure me that I would have a way home if things didn't work out for me. I will recommend Ms Laura to anyone looking for a car.

I had a great experience with Drivetime and the salesperson Andrew. He took his time to make sure I understood everything about the car and the sake. He was outstanding. 5 Gold stars is what I would give him. He deserves a raise.

I had a great experience at the Drive Time in Savannah GA on Abercorn St. Our Customer Experience Guide was T and he helped me and walked me through the entire process. He was very professional and courteous and great to work with. I would not hesitate to come again to get another vehicle from here.

Daniel was very easy to work with. I did not have to wait very long it was an easy process. He helped me with many choices and to help me understand every step of the way. I was not rushed at all… I left happy :)

Derrick, who apparently was new (I wouldn’t have guessed) because it seemed like he been there for a while and knew exactly what he was doing!!! He was able to find me the same car with cheaper payments. I recommend everyone go see him over at DriveTime!!!

My experience started with online financing to driving to the dealership to find my new car. The manager introduced me to Katie. What a delight. The process was quick. I told her the down payment amount and the type of vehicle I needed. She asked me if I had a preferred color! Are you serious. Then she found it. Sweet, patient and professional! Thank you Katie!

Very few selections. Customer service was pleasant. Got the car and it needs an oil change. Why would I be given a car that needs oil change? Car was not washed. The car was little too pricey. Very little to choose from.

My salesman Allen in Lewisville Texas was just like family when I bought my new car the other day. Down to earth, down-home, just good manners and a good salesman.. I was treated with respect and dignity even though my credit was kind of low.

Faith was a great sales rep from the start to the end of my purchasing. I recommend anyone who needs a car at a great pricing and great policies towards their customers and vehicles. Will see me again to bring In my brother for his turn to purchase a car.

I will definitely be a repeat customer. Staff was friendly and helpful. If no one else will help you buy a car DriveTime will! I think they have found them a new customer for life for as long as I need a car.

Allison ** was great. She help me get a car. Had great personality and was very helpful. I would recommend Drivetime to my friends and family. I never thought I would be able to get a car cause I didn't have enough credit.

Our experience was great. We did all paperwork as far as approval, online. We came in to Chesapeake and Mr ** took great care of us and did not keep us all day. Mr ** explained everything and the process was smooth and easy. He worked with us as far as down payment also.

Nick, Rody and Karl was great. I was having some issues with the tittle but they was there to help. I also came last minute and was still welcomed and didn’t feel rushed at all. It was great all the way around!!

Came in to possibly get a truck, left with a 2018 Ford Focus. Very happy with the car. Not one scratch, dent or ding. Looks brand new. Only 86000 miles on it. I have a warranty, LoJack plus more. The sales lady is named Shelby. Very professional. Very polite. The sales manager the same. I would recommend this place to anyone.

Alex and Mark at the Gladstone, MO location were the best. They worked so hard to get us into a vehicle. They went above and beyond even entertaining our son. You could tell they work as a well oiled team.

Great customer service. I would send family and friends to Drivetime. All employees went above and beyond. Perfect experience. I love the vehicle I bought. Danielle was very helpful so was April and a very nice young man.

I received excellent customer service. Tony and Teneeka were great. They should be promoted. This is my second purchase. I will purchase again. I hope Drive Time will replace all of these car dealerships. Thank you for everything. The Kia Soul is beautiful!

I was welcomed in and taken care of like a human being. The whole crew was polite and respectful. My problem was fixed by this location and I couldn’t be any happier with the results. Thank you to the team at DriveTime on Cassatt Ave.

Best car buying experience...EVER! Thanks, Amii! You made visiting Drive Time in Fort Wayne, IN simple. You easily answered all my questions and made me feel completely at ease with the process. I will definitely be recommending Drive Time to others.

Great experience again with DriveTime, had the vehicle we wanted, got the deal we were told over the phone and transaction was seamless. Low mileage excellent condition Tundra was everything we hoped for with a fair price. Thanks again drivetime. We came back for a reason and you didn’t disappoint.

2014 Hyundai Santa Fe Sport 2T Red 4 door 2x4. Has moon roof and all the bells and whistles. Everything seems to work great! Thank you for your friendly service! Everyone was very helpful and not at all pushing any services!

Was An amazing experience. Andrea helped us threw every step to ensure that we walked out with a good car and good pricing, she’s an amazing working and definitely going to have to thank her some now for her hard work and getting us a car

Every single employee at the car lot was personable and professional and I will recommend DriveTime to anyone whom is looking for a new car. I love my new car and got a really good deal with no haggling, James set a really great experience.

Greeted as soon as I walked in the door, extremely friendly, fast and easy approval, and overall amazing experience. I was able get a great car for a fair price, low mileage, and I think it will be perfect for my daily traveling needs. Thank you Brian ** for all your help!!

Joshua was absolutely fantastic. He was very helpful with the whole process and I never felt judged or pressured to purchase a car. He worked with financing to get me approved with my unique income situation after being denied everywhere else. He even stayed past closing in order to get an approval. Would 10/10 recommend working with him and Drivetime. Will definitely go back and recommend to family and friends for future purchases.

Thank you for a great experience. We appreciate your help in getting our amazing new car. We had it looked at by our mechanic as well and they confirmed that it is in great condition. Everyone at Drivetime in South Pittsburgh was so great!

Frederick is an awesome employee to drive time I love him he made everything happen like you said he would great experience at drive time. Thank you Mr AKA MAKE IT HAPPENED!!! We love Drive Time. He took his time and figure it out.

I really enjoyed my experience… Nice customer service and very polite staff and helpful… The experience really brighten up my day. The car was at a reasonable price too. The car was in good condition and clean in the inside of the car. Just an excellent experience.

I was happy to have Auto Sales Associate, Jeff **, recently assist my husband and me with the purchase of an SUV. We found Jeff to be welcoming, personable and knowledgeable about the current auto market, purchasing process, financing, insurance options, etc. Thanks Jeff for making it a seamless process for us. Will recommend you to others too! **

I was very well pleased with the assistance that I received here at DriveTime. The associates were very helpful and knowledgeable. If they did not know they were willing to go and find out the correct answer. They say they're by my side until the job was complete.

Jan was awesome. I found a car so quick and easy. The only thing was that the car made a rattling noise, however Jan found a solution. I will definitely recommend to everyone I know. Thank you so much!

Nick was super awesome and pleasant. He was super professional! He was quick and easy to work with. He made us feel special. I will buy from him again! Keep up the great work Drivetime! Hoping for a great vehichle.

We were able to walk the lot without having to spend 30 minutes getting profiled by salesmen. All prices and vehicle details are listed in the windows, which allowed us to see what we could get within our budget. There were several low mileage cars at great prices. Aujanee was professional, friendly, and funny! Thank you!

Elijah Is such a great employee for your company. He knows his product and all the ins and outs. We would highly recommend him and your service to anyone looking for a new vehicle. Thank you so very much for the great experience.

Great, fast service! Great quality of vehicles and easy approval!! Thank you for making this so easy! Blake and Jerome were great!! I’m so happy I went online and actually was able to get approved there, it felt effortless! We are so happy with our purchase.

Kelly was Professional, polite, knowledgeable and went above and beyond for all of my needs. Kelly is a great individual to have working for DriveTime. You all are lucky. Kelly also made me feel extremely comfortable as well as the branch manager. I don’t remember his name. He was a bald fella but he was excellent as well.

Amazing job y'all did and salesman James ** was top notch. We look forward to buying another vehicle from y'all very soon. Service and paperwork from easy and we really appreciate the extra insurance and service. Thank you for making it a wonderful experience.

I purchased a beautiful vehicle. The customer service at drive time is remarkable. Very friendly and helpful. Shows and explained everything I needed to know. Very understanding, went through every paperwork and procedure with me to make sure I understood everything.

Brian ** assisted with my vehicle purchase on 8/17/22. He is very professional and knowledgeable. Brian was also very honest and helpful! We look forward to using your services again and would recommend to others. Thanks again for making it a smoother process!

I want to Thank Steve for being so thorough and helpful with my paperwork. Very nice guy. Then the beautiful woman who handled my sale, she took time to explain everything. I even cried and she was so gentle with since I've been through so much. Thank you all again.

I was first working with Rudy in the Arlington location. Rudy was friendly, knowledgeable, and super fast. Rudy helped me find a vehicle that was within my budget. I went over to the Fort Worth location to complete the process with Laura. Laura was very sweet and informative. Laura was also patient and very helpful. I would definitely recommend Drivetime to my friends the next time they are in the market for a used car.

Townsend was great and went over all options with me, the only issues I have are that the car I purchased is dirty inside and out, there is no gas in the vehicle and the USB port as well as the Bluetooth are not working.

My car buying experience was absolutely Amazing! Thanks to Jayme and Alex, who was training Jayme at the time. From start to finish it was a very smooth process. They made me feel welcomed with great conversation. They were very informative, in terms of everything I needed to know about my purchase. Every person I came in contact with at the Gladstone Drivetime location was very friendly and helpful. This is the place to purchase a vehicle. I drove away with a feeling of satisfaction. I have a very nice 2017 Kia Soul in great condition. Everyone was so friendly I learned everyone's name. Big Thanks to Jayme, Alex, Phillip, Mark, and Connor for making my car buying experience a memorable, and pleasant one.

Customer service was very welcoming… Would definitely recommend… Experienced a lengthy test drive. Offered me and my family beverages, it was so hot on that day. Quick processing on the financing end… Entire process was about 2.5 hours… Thanks again.

Good experience and Laura was extremely helpful and professional. I really liked being able to do everything online, but test drive the car and sign the paper. The whole process was quick and easy. I was in and out within an hour or less. Thank you!

Kelly was an awesome sales person, very patient and informative. She showed dedication and a strong will to help. Very knowledgeable and communicated well. I would definitely recommend friends and family to Drivetime. Kelly was never pushy or made any open ended promise. She allowed me to make a sound decision without feeling rushed.

This process was SO simple! I got into a car the same day! I can't say enough positive things about Bryan. He was incredibly awesome and extremely helpful. The quality of the vehicles I test drove were exceptional. Overall this was the BEST car buying experience I've ever had!

It was great. Mr. ** did a great job. He did not pressure us, made us feel important and that he could get us the best deal. It was our first time at Drive Time and will be willing to go back again if needed be. We are very very happy with our choice and everything that goes with a new car.

Was such amazing pleasure to work with and talk to he was caring, understanding, honest and very professional at all time. I will be referring him to my family and friends.. He made sure I was happy before walking out that door.

Please if you are looking to buy a car BE VERY careful as DRIVETIME IS A COMPLETE FRAUD. They sold me a 2019 Mit Outlander at 17 interest then once I had a issues with Bridgecrest I found out it went from 17 to 22% finance interest. How the heck do they explain that? DO NOT TRUST EITHER OF THEM.

Evan was real helpful, he went above and beyond my expectations...Can't thank him enough...Really do appreciate with help with my 1st car buying experience...Thanks again Evan for checking back with me to see if I was happy with my purchase...

Very pleased with the experience. Clay was very helpful and informative. It was an easy process. Just a little bit of a long Process. Very pleased with the Vehicle that I purchased. I would definitely recommend Drive Time to my friends and family. Thank you very much.

The staff greeted me with smiles and conversation. They made the process easy. I was in and out within an hour and I'm loving my new Kia Soul. I advise any and everyone looking for a car to give drive time a call or get approved online.

I got my car from DriveTime on August 6th 2022. Donnie and Brandon were very nice. They made sure I understood everything. They also let me do some modifications without getting mad. So all I can say hands down great place to get a car great customer service and really nice people!!

It was a quick and I got the car I wanted and happy to meet an agreement. The car was somewhat scratched in the back bumper and it looked pretty fresh to since I last seen it the week prior. Still happy besides that minor detail.

I very much appreciate how quick the whole experience was at the dealership. Previous experiences at other places, where they take hours and hours, make buying a car so unpleasant. I was I. And driving within 90 minutes, the fastest I’ve ever experienced. Plus the guys were knowledgeable and friendly.

Walter made the entire process simple and easy. I don’t have the best credit and was concerned I’d get turned away. Thankfully Walter got me approved and stayed below budget! He was patient with us and understanding that my husband had an appointment, requiring us to leave in the middle of the process. I love my new car! Thank you Walter!

They went above and beyond to make sure everything was working properly on the truck before I bought it. They were very patient and made me feel welcome. I highly recommend them to anyone who needs a nice car. They are awesome.

Josh and Cash was amazing and easy to deal with. Cash found the vehicle I had interest in upon arrival and there was a small issue with tire pressure sensor. Josh was able to get the mechanics to come immediately and take care of the car since I was traveling from out of town and on a short time frame. Called same afternoon with car ready to hit the road. They were both extremely professional and helpful during this process. I would definitely recommend them to anyone looking to get in a vehicle!

Very good experience purchasing the car from your Reno location. Very helpful staff, especially our salesman, Jacob. Friendly staff, clean location, all questions were answered. The car was clean. We went through the whole checklist & everything was good. Would recommend your company to a friend.

Zach gave me the best car buying experience ever! He is truly an amazing car sales rep. He deserve a raise and an excellence award. I have never been treated so kindly and with such care at a dealership. Thank you DriveTime for hiring Zach! He deserves a promotion yesterday!

I had a great experience at DriveTime. I think it was the easiest process I have had in buying a car. I loved that I was pre-qualified before I even arrived and they worked to get me into the car that I wanted. It was a great experience all around and Jorge ** was very professional and knowledgeable....answering all my questions with patience.

The general manager, Julius, was a great help as he made my car buying experience quick and easy while providing peace of mind. He is also extremely knowledgeable of all the services offered by the the company. He deserves a raise and a promotion.

From the minute I stepped into the building I was treated with the best service. From test driving the vehicles all the way to filling out the last paperwork the people and service were helpful and friendly. There was no rushing or the feeling like we were wasting their time like most places.

Staff was very helpful and patient, answered all my questions and concerns! I felt really comfortable with the transaction. No pressure! Left the lot with a vehicle and I am very happy and pleased. I will recommend this place to anyone who is in the need of a vehicle right away.

Had the vehicle for less than a week and it’s in the shop broke down with brake issues. There’s no way that I can be sold a car and it break down less without there being prior issues and y’all having knowledge of that.

The process was handled in a relatively smooth and in efficient manner. I enjoyed the attentiveness of the representative, Andrea **. She was able to answer all of my questions and concerns regarding the purchase of the vehicle. I was very interested in knowing the details of what was involved with the 30 day warranty for a used car.

Ab did a great job on being informative and helping on making the right choice on my purchase without a big hassle and taking forever. I would highly recommend about and Drive time for the next car purchase.

Duwayne was amazing, guided me through the process and made it easy for me to get a car! I would recommend Drive Time to anyone looking for a great used car and ask for Duwayne, he will get you what you want for a decent price.

Some miscommunication on the Greenville SC end, but got it straightened out, with the help of the Fairfield Ohio team…Matt very nice and truly a good salesman… Jonathan was a big help also. Thanks for the help, especially since we came 7 hours to get the car!!! Thanks…God Bless…

After getting vehicle the check engine light came on the same day. Provided to go to my local auto parts store. They did confirm the issue. Due to me purchasing on a Saturday I was unable to speak with anyone or go back to the dealership due to early closure. And service would not be availed for vehicle until Thursday. All around my experience was not very satisfying.

I had Joel as a salesman and spoke to LJ the manager. I looked up vehicles that I was interested in and went to the dealership to test drive the Chevy Traverse. Joel sprayed the car down before pulling it around because I saw soap on the back, no big deal. What was an issue was the noise the car made as he pulled up. Despite the noise I test drove the car and the noise got louder when I accelerated. Same noise sitting idle at a traffic light. Went back to and then test drove a Ford Explorer. I called this the Shaggy mobile because it seemed as if Scooby-Doo and his family rode in this car frequently.

I went skeptical of what would happen. They put all my info into their system and while it wasn’t what online said it was within my means. They even offer warranty service and more. Not to mention all the people I spoke to were very friendly!!

I came in there thinking I probably wouldn't find anything I could afford and at first it did seem like I was going to leave without a car. But Tameka was so good. She looked and figured out what she had that would work for our budget and at the end of our visit we left with a beautiful car and even better than I could imagine.

Not really satisfied with the car I have so I will be taking it back. To choose another one because I didn’t get the car I picked upon approval. Down payment a little high. Payments a little high. One or the other. I feel I should have got better choices than I got.

Bry was very patient with me & got me into a car the same day! Amazing customer service highly recommended great cars at great prices! I was prequalified and the prices from there was a breeze! Not to mention the warranty on their cars is great!

Richard ** was amazing. He got me into the truck I wanted. I would recommend him to everyone. My truck was my birthday gift from my husband. Best birthday gift ever. Thank you Richard for making this birthday special. THANK YOU.

It was the best experience I could ask for. He was very patient with me during the whole thing and I couldn't ask for a better car for my first car ever and I will send people to Drive Time for the foreseeable future.

This was the best car buying experience I've ever had. This location was very clean, friendly, and the management and staff took care of everything beautifully and professionally! Thank you Gregg **! I would recommend anyone to go to your location for their car buying needs!

Had a very good experience buying my SUV. The salesman was very professional and did a fantastic job even downloaded some apps on my phone for me. There was no pressure and they were all very nice and professional. The buying process went very smoothly and fast. Would recommend to friends and family.

Adrian ** provided me with excellent customer service, and was very friendly, he answered all and any question I had. David ** the dealership manager was nice as well. He assisted me with a concern I had with a vehicle I had recently purchased.

The staff was super helpful, and I can be pain. They found me a car that was much better than the one I went to buy. Quick and easy. And again the staff was great. Lot was well stocked with plenty of options. They went well beyond what they needed to do. Overall was very very satisfied. If you are looking start here.

Great Service, I would recommend anyone to try DriveTime. They offered us bottles of water and was very courteous. If you out there looking for a good car and good courtesy, go out and try Drive Time. They will hook you up.

The entire process of trading in my car for a newer one was seamless. The process was a long one as is expected, however the staff made it a smooth process. I loved their office which was spacious and equipped for proper social distancing. The staff were very pleasant, customer service was above and beyond the call of duty. I highly recommend paying them a visit should you choose to purchase a used car. Hats off to sales representative Keku and thank you also Janet.

It was a very pleasant experience. I think the APR is very high but we have kids to get to school and the down payment we couldn't beat for the car we got. Erik was very helpful and took the time to explain everything to us.

Joel and Jason really took care of me. They were friendly and efficient. I really enjoyed purchasing my vehicle from DriveTime. I would come back for a second purchase. I was really surprised to know I qualified. I’m really excited about it.

Mr. Alaendu ** was excellent with all of our questions and our experience was great and easy to understand the paperwork. The inventory of vehicles was very good to chose from with the variety of different types of vehicles on the lot.

This was my first time getting a vehicle on my own so KURT & JOSEPH really did a great job in assisting me with what I needed! I am in love with my purchase and would definitely refer my family to Drivetime!

I took my cousin to DriveTime to buy a car and based on both experiences with the company, I chose to buy a car the same day! The salesman was very helpful and professional and very knowledgeable in regards to cars, financing, etc. What I really liked about the Southlake location was the friendliness of everyone there!

Raneta was one of the most thorough and knowledgeable persons I have ever met in life. Honestly I don't know why she isn't a manager of her own dealership. As far as quality control goes Drivetime needs to terminate all of its inspectors and get new ones that have basic mechanical experience. I have noticed a lot of battery issues.

I came in. Greeted a person named Ryan. He was not welcoming. I was speaking to him. His response was, "Let me get her because she is actually purchasing a car." I sat and waited for about 10 minutes. Left. Came and came back and was greeted by a great gentleman with a beard.. He made me laugh. Stayed after hours. Made sure I was in my brand new Ford Edge. I appreciate him so much. Ryan should not interact with paying customers. Bearded man and manager need a raise. They were happy to help Me.

It was easy to buy a car. Very nice car. Only thing is their down payments are pretty steep. But as far as the cars. They are very nice. And Tim at the dealership was a great guy to deal with. Not a lot more you can say. Give them a try. It's easy.

Very good customer service, it was super simple and easy to get me into the vehicle I love. I was able to test drive without any issues. The team was very pleasant. I would definitely be recommending your service to my friends and family.

I was very satisfied w/ Hector ** (Midlothian, IL), he was very polite, resourceful, & very knowledgeable about every aspect of selling a vehicle. He also was a great help downloading/signing via my cell. I am a woman & feel as if they get taken advantage of in auto situations, but he was trustworthy & advised me as if I were more like a family member than a purchasing customer. He had an excellent rapport.

Robert and Alex were completely professional and very nice and courteous. When we were thirsty they got us water and my son some cookies. They were fast also. We wanted to test drive a car. They grabbed the keys and it took 3 but we found the perfect vehicle for us. %100 10 out of 10.

Mena was awesome. He helped me figure out what I could afford and made the process so easy. All the cars I test drived were nice and clean. I ended up with the car that brought me to DriveTime and I love it.

As a store manager I pride myself on customer experience. And that’s exactly what I got going to DriveTime in the Williamstown area. Every sales consultant there tried everything in their power to get something done for me and make sure I was comfortable. The assistant manager Derrick provide me with such a great experience I’m not sure I will go anywhere else. Thank you for being transparent about every vehicle and thank you for trying to find the best vehicle fit for me and my family.

Drive Time had the best price by far on the car I was looking for when compared to CARMAX. Booked our test drive online which was super easy. Tony did a great job with the financing paperwork in that I was co-signing for my daughter who just turned 18. Only thing that was surprising was that they don't accept personal checks or ACH transfers and credit cards are limited to $5K, so now I need to call the lender to add another $5K to down payment... Minor inconvenience. Also, had my mechanic check it out this AM and he said everything looked great.

Looked online and submitted a request...I got ONE phone call to set up an appt..she was extremely knowledgeable and got me an appt. Brett at the office was waiting for me when I walked in..best experience ever ..great service for the situation I was in.

I needed a vehicle and called Drive Time in Tampa, FL to get "pre-approved". They informed me of my credit score and actually told me it was better than a 100 points lower than it actually was. I immediately viewed my credit score on all three credit bureaus is how I know what it was and is. The representative (I won't embarrass him by name) informed me that I would need to put about half of the price of the vehicle I was interested in down to purchase a vehicle from them. This had to be the biggest insult I have ever heard. If I had $15,000.00 to put as a down payment, I surely wouldn't have called them. I went to the Tampa CU Auto Branch and bought a newer vehicle with NO MONEY OUT OF POCKET, got a great interest rate and with credit union financing. Drive Time should be financially penalized for lying to and misleading consumers.

The service was great. It seemed like they really wanted to get me in a car. I was ok .... then 24 hours later the check engine light came. I'll keep y'all updated because I'm going to have it looked at.

Great customer service. I had a great time there and the man who help me was amazing. Help me find what I could afford and a amazing car that I love. He help me with everything I need and with me getting insurance and learning how everything works. 10/10.

In my 72 years, I've purchased more than 20 cars - and yesterday's transaction with Andrew **/DriveTime was totally different than anything I've ever experienced. With Andrew as my (patient) Guide, he made it a Stress-Free, Thorough - and very Satisfying transaction. I never felt I was being 'Sold' or manipulated. Instead, I received relevant information to help me make my best decision. I felt more SERVICED than 'Sold'. It was Refreshing.

Love this place, staff was very professional and quick. Got the vehicle we came for and it was a breeze. Would definitely recommend to all my friends and family. This was the best car buying experience I have ever had.