Dodge Ram

Dodge Ram

 3.3/5 (2108 reviews)
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About Dodge Ram

The Ram pickup is a full-size pickup truck that is marketed as the Ram Trucks brand. Read more Dodge reviews to learn about other models.


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Dodge Ram Reviews

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Page 1 Reviews 0 - 10
Rated with 1 star
Verified Reviewer
Original review: March 29, 2023

The keyless start trucks (2019 - 2023) are on top of the list of being stolen. Chrysler has done absolutely nothing about it. Expect to take a 20 to 25% loss on a trade in, right off the get go. They have been stealing these trucks directly off the manufactures lot as well. I wouldn't recommend anyone to purchase these trucks.

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Rated with 1 star
Verified Reviewer
Original review: Jan. 28, 2023

Since I bought my RAM 1500 in Oct 2022 from Findlay RAM in Post Falls Idaho, I have been inundated with unwanted solicitation, including many trial subscriptions that I was clear with them that I did not want. The dealership claims RAM signs me up for them and RAM refers me to the dealership. The standard response is that I can just unsubscribe from anything I don't want and they are just offering it for my benefit. I could maybe believe that if the salesman had even told me that I had some of the services. For instance, I had no idea I had a mobile hotspot with AT&T until they contacted me wanting me to pay for continued service. Why do I need a CarFax subscription for a truck with 29 miles on it? I have no idea but I had to spend time getting that cancelled too. Mysteriously, I have started getting catalogs in my mailbox with those companies having my contact information and salary bracket about 2 months after purchasing the truck.

The only thing I can get through RAM is a poorly trained Customer Care rep that offers hollow apologies and suggests that I speak with the dealership. The general manager at Findlay is willing to lie to the Attorney General, saying that RAM signed me up when the customer "care" reps say that nothing is automatically signed up for and it has to either be done by the customer or the dealership. At this point, since I can't get anyone at RAM to contact me to discuss my concerns, I have to believe that this is standard operating for both RAM and the dealership.

I am super excited to see what happens when stuff starts going wrong with the truck. Based on the lying and finger pointing, I am guessing I will be the one left in the middle having to foot the bill. Save yourself the time and headache and buy from a reputable dealership and buy a product that isn't put out by a manufacturer that cares nothing for customers other than separating them from their money and information that they can then sell for even more revenue.

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    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 23, 2022

    Bought my 2016 RAM Rebel brand new in 2016. I've had to replace the starter, I've had to replace the air ride compressor twice already and now my truck is in need of another. I've had to have my gas tank fixed. I've had literally 10 recalls on my vehicle. I've never had an exhaust breakdown before this one is completely rotten already. I was sold a lemon and what did dodge do? Blamed me and voided my warranty as well as the extended warranty I paid an additional $5000 for. Dodge is nothing but a bunch of crooks. They knew their air ride had problems and continued to keep selling it anyway. I will buy a bus pass before I ever buy another Dodge product. I'm actually thinking about hiring a lawyer. I'm so fed up!

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    Rated with 1 star
    Verified Reviewer
    Original review: Dec. 3, 2022

    I bought my Dodge Ram 1500 model year 2020 in July 2020. It only had 33 miles on it. I had hoped to have it for at least 10 years. The ride was as smooth as a luxury card, well, that is until it totally went to crap. Less than I year later I had to take it to a dealership after an attendant at Les Swab warned me to do so. 4 trips to the dealership later and dealing with repeated dead batteries (and being charged for new ones) I’m just waiting for the class action lawsuit!

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    Rated with 1 star
    Verified Reviewer
    Original review: Sept. 22, 2022

    We purchased a 2020 Ram. Had maybe 14 miles on it. In September of 2021 the transmission went out of (Iowa). It had to fly to Iowa to pick the truck up. It had been down for 7 weeks. We put another 9000 miles on it. The drive draft falls out of it at 65 mph so it’s been sitting at Bob Allen’s in Danville KY since February 25 2022. We got email saying parts were in. This was in July. They tell me they are still waiting for more parts and may be in, in the middle of October so this truck has been down 9 months. I still have to make payments on it and we bought it for a work truck. The only thing I can say is “I should have bought a Ford.”

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Sept. 10, 2022

    Never in my life would I imagine a world where a vehicle company thinks people who buy their vehicles are slaves. Well RAM joins the list of narcissistic company leaders who own your vehicle after you buy it by not allowing you to upgrade your property. I just purchased a 2020 ram 1500 classic with my life savings. This ** company builds their base model with no allowance to upgrade the radio. The radio that has no functionality beyond am and fm. So I live in a state holding your cell phone is illegal while driving and I couldn't afford a decent truck so I purchased this and found RAM to be a totally narcissistic company like my experience with Cadillac. Their only reason is to prevent jobs in the after market industry... Really? What kind of Hitler driven cooperate obsessive narcissistic people run companies? I hope we put these people like Mike Koval Jr out of jobs for their whole life. Awful humans and I'm tired of it

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    Rated with 1 star
    Verified Reviewer
    Original review: July 18, 2022

    I had a 1999 and 2006 Dodge Ram, both were decent quality. I then purchased a 2015 Ram 1500 Big Horn with the 5.7 and have had nothing but problem after problem after problem. Stay away from Ram! See list below for a short rundown of the several issues I’ve had:

    1) Horrible wind noise. Took it too the dealer multiple times (at least 5) and had an auto glass company out to reseal the windshield. Every time I went the service advisor told me at the 3 day window “it’s fixed”. Every time, it wasn’t. Turns out Ram put cheap bolts on the air recirculation vent so it didn’t seal properly and outside air was rushing in.

    2) UConnect is junk. Had mine replaced when it was only 2.5 years old.

    3) Radiator reservoir and cap are junk. Cap kept popping off. Dealership replaced the reservoir and cap.

    4) Exhaust manifold bolts snap. Broke at 50k miles and again at 110k. $1000+ fix, very intrusive work, could damage engine.

    5) Trim started bubbling up and peeling off after 2-3 years.

    6) Windshield washer nozzles snapped at 60k miles.

    7) Transmission missing shifts, rough shifting. Dealership refused to fix it, only flashed transmission ecu and sent me on my way. Been a problem since 26k miles.

    8) ABS and Traction Control lights came on at 120k miles. Turns out I need a new ABS Control Module, which is backordered 6-7 months.

    9) Brake caliper clip snapped and pad started grinding against rotor.

    10) XM antenna broke and won’t receive signal or link up.

    11) Lower fog lights come loose and rattle as you drive, can’t tighten them.

    The Ram brand is atrocious. They’ve lost my business for good. So many common problems (i.e.: manifold bolts snapping, which is where the “Hemi Tick” comes from) and the company won’t fix it. I’ve been to over 6 different dealerships and they all pull the same nonsense. If it’s a hard fix more than 3 days they tell you it’s fixed otherwise after 3 days the dealership has to pay for it. So big problems never get fixed. Oh and watch out for the sealed transmissions with the “million mile fluid”. It’s a joke. Fluid doesn’t last more than 100k miles before transmission acts us (if it doesn’t act up before then, which line did). Stay away from Ram. This business does not deserve our hard earned money if they can’t provide us with a reasonably decent quality product or service.

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    Rated with 1 star
    Verified Reviewer
    Original review: May 31, 2022

    I purchased a 2018 Ram 1500. It was my dream truck. Well that quickly turned into a nightmare. The PCM went out. Still under warranty. The mechanic has had my truck for over 2 months. Gets a new pcm and that one is bad. Now saying he has no idea if or when he will get a new computer. They are so short no place in America has one. So now I have a paper weight that is costing me a ton of money! With no help from Dodge Ram whatsoever. Ridiculous. I will never purchase a Ram again and will tell everyone I talk to to never purchase one either. I will be trading in this truck as soon as I get it fixed if ever.

    2 people found this review helpful
    Rated with 2 stars
    Verified Reviewer
    Original review: April 11, 2022

    This is my third Ram pickup. I have always been very pleased with these trucks until now. The first problem was the "hemi-tap" which I first thought was a sticking valve problem. None of the usual valve treatments worked and the problem got worse. I did some research and found that the tap was the result of warping of the exhaust manifolds resulting in the the manifold bolt heads snapping off at the block. The bolts had to be drilled and the block re-tapped for a new bolt. Apparently, the manifolds are not properly cast - they are "green." In other words they are cheaply manufactured, probably in China. Moreover, if not repaired, it can cause engine damage. This cost me about $1,000 to replace two bolts, and I am just waiting for the next bolt to snap. This problem has been known to Dodge for years and they have done nothing to fix it, and have not had a recall.

    The next problem is the air suspension system - an expensive "luxury add-on" which does not work in cold weather. When the system fails, and it does so with increasing frequency, the truck seems to be riding on the rubber axel stops and becomes difficult to control on an uneven surface. This is a serious safety problem which from my research has been around since at least 2013. Again, Dodge doesn't care. Today, I made arrangements to replace the air suspension system with Monroe shocks. The parts will cost about $600, but I will have to find someone to do the work at a reasonable price. I have purchased my last Dodge vehicle because Dodge obviously will not stand behind their products.

    2 people found this review helpful
    Rated with 1 star
    Verified Reviewer
    Original review: Feb. 17, 2022

    I purchased my Ram truck, new in September of 2021. Within a few months of owning it and just under 7,000 miles I started having vibration/drivability issues. My truck has been in the shop for the same issue approximately 9 times in the past year. I started a claim with Stellantis (Owns FCA) towards the beginning of December 2021 after several weeks of waiting I received an offer to buy back my defective truck.

    The offer I received to buy back my truck was far from satisfactory and would leave me still owing approximately $16,000 on my loan. I was then offered a cash and keep option, $4,000 and a CDI code (employee pricing). I countered with $5,000 and the CDI code to which they accepted. However, come to find out there are no dealerships willing to honor that CDI code on inventory already in transit or currently on their lot.

    I was told by multiple dealers of the RAM brand that if I wanted to use this code and receive a new truck at the employee pricing I would have to order something and wait at least 60-90 days, if not longer. I am now expected to continue driving an unsafe defective truck that the dealership has been unable to determine what is causing the issue, putting my family and I in harm's way from a potential failure.

    I have been a loyal Ram/Jeep owner for the past several years and always appreciated how well the customer service was and the fact that they stood behind their brand. It is absolutely absurd to me that a company would not stand behind their brand in this case. How a company can expect a customer to continue driving and paying for a defective vehicle, take a loss on the buy back of their defective product, or accept a cash and keep option with a CDI code that cannot be immediately used to help a family get into a safe vehicle is absurd! The fact that Stellantis is okay with this vehicle remaining in service with the safety and drivability issues it has is extremely disheartening.

    7 people found this review helpful
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    Dodge Ram Company Information

    Company Name:
    Dodge Ram
    Website:
    www.dodge.com