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Toyota 4Runner
Overall Satisfaction Rating
4.05/5
  • 5 stars
    23
  • 4 stars
    20
  • 3 stars
    7
  • 2 stars
    2
  • 1 stars
    3
Based on 55 reviews that contain star ratingsSHOW RATING DISTRIBUTION
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    Toyota 4Runner

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    55 Toyota 4Runner Consumer Reviews and Complaints

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    Verified Reviewer
    Original review: June 21, 2018

    My 4-Runner has been a great truck. I chose the SUV with my ex-husband. I knew Toyota had a great reputation so that's why I chose a Toyota. At the time I bought it, I thought I might have a family, so I bought a large vehicle. I didn't have a family, but the size had come in handy anyway. The car hasn't ever left me stranded. I've kept it well maintained and the car now has over 180,000 miles and still runs well. It's been helpful to have a large vehicle for moving things. It's awesome for road trips. However I would like to have leather, heated seats. I would also like to have a car that didn't have a dent on every side and rust on one side. Also, it's old. It doesn't have any technology. I would add on screen reverse, touch pedal hatchback, GPS, a decent stereo, and keyless entry.

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    Verified Reviewer
    Original review: June 19, 2018

    I heard the Toyota 4Runner was the most reliable vehicle and so far it has turned out to be true. It's been a great car so far. And it rides very smoothly. I feel safe and content in this car. It does not have the same temperature control like my old car did which I loved. It does not automatically lock my doors when I'm in it too. It doesn't have the fancy car diagnosis like how my last car did but I haven't had the problems with this car that I had with my old car. And haven't had to spend hundreds on it like I did my last car.

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    Verified Reviewer
    Original review: June 17, 2018

    My Toyota 4-Runner has been my favorite car out of all the ones I've ever owned. And I know that Toyotas are apparently supposed to last for a very long time so that's comforting. I like that the 4-Runner has four wheel drive, different radio connection options, and the horn is pretty cool too. Although I'd like the color of my car to be darker. And I don't like that I have to hit the lock button twice on the key bob in order to lock the car. Then when I go too fast, a sulfur smell emits from the exhaust. Otherwise, the car's great and I would recommend it.

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    Verified Reviewer
    Original review: June 16, 2018

    I love my vehicle. This vehicle was very thoughtfully designed. It's smooth on the road, does well in all weather and is the prefect vehicle if you enjoy the outdoors and have dogs. I also love the space inside, including the two extra fold out seats in the very back. The electrical outlet is so incredibly convenient, as are the USB ports. It syncs to my phone. You can roll down the rear window and the back seats fold down very easily. And I love all of the controls on the steering wheel.

    But would like to be able to access all of the car's Entune features and apps, I would need to make expensive upgrades, including changing the fin on the top of the vehicle. The dash also doesn't have a good spot for a phone holder, but I could explore other options, like the ones that attach to the windshield. The back windshield wiper doesn't clear off a large portion of the window and because of the fin over the back window, the top of the window doesn't get cleaned when you run it through an automatic car wash.

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    Verified Reviewer
    Original review: June 15, 2018

    When I was at lunch one day, I noticed an absolutely beautiful car in the parking lot. It was a candy apple red Toyota 4Runner and from that moment on that is all I wanted for a car. I like that there was so much room in the back as I had a dog that went with me everywhere so I really needed the room for her to run around and to stick her head out of the window. But after I was diagnosed with degenerative disk disease, having a manual transmission was really not an option for me anymore. I couldn't handle the clutch anymore. I cried and had to sell.

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    Verified Reviewer
    Original review: June 14, 2018

    It is a durable and lasting car. I love to drive because is a great car and it's drivable on an easy way. I like the big size and comfort. This car fulfills all my expectations.

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    Verified Reviewer
    Original review: June 13, 2018

    Love the car Toyota 4Runner. I love the interior and color. Love the red threading in the seats. Love how the back window rolls down. Love the comfort of the seats and very spacious. The middle console is easy to use. I feel like it is the top of the line and good value. It will last a long time and be dependable for the years to come. Also, safe and afforable without breaking the bank. However I wish the car had a sunroof, but with it being a TRD Pro it's not ideal for off roading. I would also put a better sound system in the car and the option to put a third row that could fold down in the back seat.

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    Verified Reviewer
    Original review: June 12, 2018

    It is a great vehicle. It is reliable and has great features, like how the back seats go down the back to make the back very spacious and the ability to roll the back window down. We have been able to sleep in the back on road trips, and my husband is 6'2", so there is a lot of space. We like compartments and the interior a lot, the driving, the exterior, and how easy it is to maintain. We also love the different driving settings as well. We would definitely buy this car again. We previously had a Nissan and it did not give us all these features. However, I would change the locking system so that you don't have to unlock the doors to the back when the front is already unlocked. We would just want all doors to unlock at the same time. Also, we would like to have the ability to turn traction control off. My husband finds it frustrating because he likes to go off-roading, but cannot slide in it.

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    Verified Reviewer
    Original review: June 9, 2018

    This is my second 4Runner. My 2004 was more comfortable, faster (to me), and the leather better grade. However I do like the way my 2016 cruises. I'd like to say the newer one heated seats you barely can tell it has them. The rear cargo cover stinks. You have to struggle to place it in the slots. I didn't get the rest sliding tray, or third row seats. But all this aside I still give 4 stars. Why? It's a 4Runner.

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    Verified Reviewer
    Original review: June 9, 2018

    I purchased a white Toyota 4Runner sports edition with 100,000 miles. I dislike the high mileage, but it was a well taken care of rental car used in Florida. Some rusting that would be too expensive to fix so I leave it. Gas mileage is great. I love 4runners for their off roaring capabilities. I live in Sheboygan, Wi, a city where it snows 6 months out of the year and knowing I have a vehicle that can get me thru the weather is my main concern. I am very pleased with my purchase. If I were to recommend or get another vehicle it would be an SUV and most likely a new 4Runner as well.

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    Verified Reviewer
    Original review: May 25, 2018

    This is the 2nd 4Runner (2016 4Runner Limited) that has had the front bumper clip snap into causing a gap between the bumper and side panel. The 4WD also does not want to disengage. There is a squeak coming from the left front wheel well when going over speed bumps. Also, the driver's side of the vehicle is 1 inch lower than the passenger. I confirmed by measuring. Toyota does not seem too concerned.

    5 people found this review helpful
    Verified Reviewer
    Original review: May 9, 2018

    This is my second 4Runner that I have used in snow country and cross continent trips with 2 dogs. It has performance and reliability. Good looking car as well.

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    Verified Reviewer
    Original review: May 5, 2018

    This is my 3rd Toyota 4Runner and it's been in my possession since 2006. The only problem is the TPMS which is the real headache with this vehicle. I've placed 125,000 original miles and have replaced brakes, timing belt, water pump along with normal maintenance. But the vehicle have served me well over the last 12 years and is a good product.

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    Verified Reviewer
    Original review: May 4, 2018

    Bought the 2013 4Runner in 2012 and have had no problems with it and have over 50,000 miles. Runs and looks good. A little difficult to get in for a 6'4", 245lb. guy but manageable.

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    Verified Reviewer
    Original review: April 29, 2018

    Toyota 4Runner is a nice SUV. Right size, well built, quiet, corners good, carries enough, 18.5 mpg, and purchase price was competitive. But needs a trash bag, tranny a little sketchy sometimes, but ac works good.

    2 people found this review helpful
    Verified Reviewer
    Original review: April 28, 2018

    This was my second 4Runner and it has been terrible. I never take it off the road and I had to replace the transmission (at my expense) and the shocks and struts also had to be replaced. This is a 2011 vehicle and at the time it had just gone over 100K miles. Toyota agreed to pay for the shocks and struts but would not pay for the transmission. This experience has changed my mind about the next new vehicle. I wrote letter to Better Business and Toyota Corporate Office without any customer satisfaction.

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    Verified Reviewer
    Original review: April 27, 2018

    I own a Toyota 4Runner and it is all around the most pleasing car that I have ever owned. The 4 wheel drive has the most control system for safe driving in the winter.

    2 people found this review helpful
    Verified Reviewer
    Original review: March 8, 2018

    I bought a 2017 Toyota 4Runner limited edition from Antwerpen Toyota of Clarksville, MD in July 2017; my driver side leather seat at the lumbar support area started to discolor, so I took it in to get fixed in February, a lady at their district office said it was color transfer from my clothes and they weren't going to fix it. I called the Corporate office and explained the issue and let them know that the lady I spoke with in Maryland was extremely rude and racist and she should be reprimanded and taken out of that position. After all that they agreed to replace the back leather portion of the seat, I picked it up 2 days later but it was done very poorly and I told the service guy I don't accept it so he told me to come back on Monday as it was late on Friday and everyone went home.

    I came back on Monday and was told they would take it to another installer off site. I picked my 4Runner up the next day and it looked ok; it has been 3 weeks and it is discoloring again; mind you the only clothes I wear are Lucky Brand jeans ($120.00 pants) or cotton sweat pants and my shirts are either Tommy Bahama or cotton T-shirts or sweatshirts. I have owned 4 previous vehicles with leather seats and have never had this issue. I am taking my 4RUNNER back to the dealer on Monday and see what happens; I want my seat completely replaced because this has happened twice already so what makes them think it won't happen again.

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    4 people found this review helpful
    Verified Reviewer
    Original review: Feb. 15, 2018

    Toyota 4Runner (gen3 96-02) - This is another positive review of Toyota 4Runner. I have a limited, 4WD, 3.4 V6. I have owned for the past ten years. Current mileage is around 278k. Since it is 4 wheel drive, I engage off-road monthly. Easy to work on. Cons: front rotors seem to warp rather easily. 3.4 V6 is not super powerful but suits me. Mpg is usually 18-20. Pros: reliable, quality built, everything works after 19 years. Built on truck chassis, more truck ride than cushy car ride. Built in Japan. Highly recommend this generation based upon my positive experience.

    4 people found this review helpful
    Verified Reviewer
    Original review: Feb. 14, 2018

    I Love the 4-Runner. Had the first Gen 1984, and the 1996. Now, I have the 2014 Limited... I have been parking in my garage for over 10 years with no problems whatsoever, driving a 2004 Nissan Murano. Sometimes sitting for days. With the addition of spouse driving a Chevy Car, and a Pacifica. This past December 30 (2017) bought a used 2014 Toyota 4 Runner. Oddly enough, before leaving the lot, the salesman came running over and said "Oh! I have to check one more thing." He reached into the glove compartment and looked into the area I now know as the Air filter. I asked him what he was doing. He told me that sometimes mice get in there and wanted to check. Very odd to me.

    Over a week ago, I find mice droppings everywhere through the entire cabin area of the truck. Front seats, back seats, console, floors, and trunk. No food in the vehicle, with the exception of a plastic coffee cup, an unopened water bottle in the side door, and a pack of peppermint gum - they chewed it all - even the gum. The car has never had crumbs, nor food eaten in it... Very clean.

    Baffled how they even got into the cabin of the vehicle... The truck is always closed up. I did reach into that very same air filter a few days ago, and see it chewed up and full of droppings. I am now looking to find a mechanic who will help look into all other areas... Disinfect the entire filter system, etc. and patch up some open areas. Not Toyota though; not sure I trust them. Very dangerous for anyone to be breathing this in, especially with a Low Immune System. Not to mention damage throughout.

    This is very serious; there has to be something to this. No other cars in our garage have ever been affected. In reading other's accounts, there may be several openings they are able to get in. And now, I see the wiring is Soy Based? This is just too much to be a coincidence all around here. From the salesman, and never having mice at all. Did he know full well this truck had a problem? A Certified Toyota Limited... Paid quite a bit just for that title. We even bought an extended Warranty to supplement, and they won't check it out, unless pay a fee, which could add up.

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    6 people found this review helpful
    Verified Reviewer
    Original review: Feb. 1, 2018

    I bought my 2005 4Runner brand new off the lot with 6 miles on the odometer. I did regular maintenance, i.e. oil changes, flushes, light bulb changes, etc. In 12 years I never had one issue. I was going to have to change the brake pads eventually but it made it to 115,000 miles in Arctic and wind conditions, went off-road just fine, and still purred when I started it. Moved into a truck for life purposes, but I will always miss that 4Runner.

    2 people found this review helpful
    Verified Reviewer
    Original review: July 20, 2017

    The steel on the front bumper does not extend all the way to the ends. There is a gap on each corner of the car that has zero protection against impact. My Toyota (2014 Toyota 4Runner) was hit in one of those corners by a Honda CRV. The damage to the Honda was minimal. My Toyota had the left front tire blown. The entire frame of the engine compartment is now out of alignment. Seems like I bought a car with a sticker that said Toyota but in reality had the engineering of a Yugo automobile!

    7 people found this review helpful
    Verified Reviewer
    Original review: June 30, 2017

    Our 2017 4Runner injector wires were chewed by mice. I own over ten different vehicles, one as old as 1971, none have ever been chewed by rodents. About $6500 in damage to the 4Runner, caused by mice. I've read that Toyota uses organic based wire coatings. Our peace of mind is gone. What is the benefit of buying a new vehicle, when the manufacturer of that vehicle knowingly uses wire coatings that are part of the food chain that rodents find as good to eat? I own since new, a 2001Toyota Tundra that sits most of the time, and has never had one wire chewed.

    18 people found this review helpful
    Verified Reviewer
    Original review: Jan. 30, 2017

    I bought my 2007 Toyota 4Runner New in 2008. This car has been an excellent value for the money. I have had to replace tires, brake pads, belts, the gas cap and the windshield. All normal wear and tear that is expected. It has 216,981 miles on it today. It had a tune up about 6000 miles ago just because I couldn't remember the last time or if it had ever had one, the spark plugs looked great, no discoloration. When my vehicle was newer, I was very good about getting the oil changed regularly, but later I went way too long between oil changes and filter changes. Even with my poor attention to caring for my vehicle it has still been extremely reliable and taken better care of me.

    The battery died for the second time in the 9 years I have owned it, so just replaced it last week. In the past year, the volume control on the radio doesn't work quite right, it has to be turned up a little before it can be turned down... Ahhh, this is the worst thing my car has ever done! This car has taken me everywhere I wanted to go and I've never worried about getting there safely. Brakes work great, I use and abuse them with the way I drive. I have been concerned about the high miles I have on it and have been looking for a replacement vehicle. My husband is not comfortable in my car because he's very tall and legroom is cramped for him, but at 5 ft even it is the most comfortable thing I've ever sat in.

    I was reading reviews on other SUVs and frankly, I'm terrified to buy anything else because nothing sounds like it has held up like my car. Gas mileage isn't great but I haven't seen much in this class with a V6 (Peppy thing that it is too) that gets great gas mileage. I love this car and I'm going to see just how many more miles I can get from her before I HAVE to buy something else... really don't want to.

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    14 people found this review helpful
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    Verified Reviewer
    Original review: Jan. 3, 2017

    I bought my 2007 V8 4Runner SR5 brand new. It has been a rewarding ownership experience. At 97,000 miles, I've had zero issues. There were two recalls but was resolved within 30 minutes wait time at the dealer. The interior has been holding exceptionally well. There are no rattles or squeaks. Buttons are not worn. It still looks like a new interior. All of the exterior trims do not show wear. Everything feels tight. The performance of the V8 has been exceptional as well as the 4WD. It drives through snow, mud, water with confidence. The only complaint is the MPG. This 4.7 liter is extremely thirsty. I've averaged 16 MPG highway, and about 13 MPG city. I highly recommend the 4Runner. The quality, reliability, durability and performance is something you won't find on other makes and models.

    8 people found this review helpful
    Verified Reviewer
    Original review: Dec. 13, 2016

    Very dependable vehicle. It was used mostly as our family's leisure and fun form of transportation. When we decided to buy another vehicle, the Toyota was passed on to my son instead of trading it in. He enjoys it very much and the whole family still gets use out of it. Highly recommended in performance. Very few problems with mechanical issues. Very dependable and safe. Strong engine. Handles well, even in very treacherous weather. Sporty and classy. Smooth design. Rugged but sleek. For the young and old, alike. Uniquely designed and cool. Sleek interior. Definitely a vehicle with style. Very durable. One of a kind. A vehicle for all types of terrain and climate. Dependable and secure. Would buy another one. Great investment.

    7 people found this review helpful
    Verified Reviewer
    Original review: Dec. 8, 2016

    The car itself was alright. It was worth the price. I don't have it anymore but it was definitely helpful. It wasn't my favorite car in the world but it did its job. It was an okay car. Mine was just a plain red one. Nothing fancy. It was a standard design on the inside. Nothing jaw dropping. Just like any other car in the world this car was durable. It wasn't terrible. It was just fine and I liked it the way it was.

    3 people found this review helpful
    Verified Reviewer
    Original review: Dec. 7, 2016

    The vehicle is just great! It has plenty of room, great features such as air a DVD player, power everything! It gets great gas mileage for an SUV. Mine has a sunroof which I love. Gas mileage is excellent. All features are easy to use. Built in GPS which comes in very handy, especially for myself because I am directionally challenged, haha! Smooth ride on city and highway so its just an all around great choice for anyone. It's a Toyota! Most are good looking cars. It's sporty and pleasant to the eye. Wheels that it came with are great, tires are good long lasting tired. Very nice looking cars. It gets around in all weather types. Mine is 4 wheel drive as I live in the Midwest and need that for the heavy snows every year. Can take it off road with ease which is one of the things I love about it.

    4 people found this review helpful
    Verified Reviewer
    Original review: Dec. 6, 2016

    It was a wonderful car for my family. We would pack it up and go on camping trips and had plenty of room.The gas mileage was great and saved us money. The performance was fantastic. It had a smooth feel on the long and short rides. Handled the weather where I live extremely well. Since I live where we get quite a bit of snow in the winter it handled it great. Very eye catching with the sleekness of it. The leather interior made me feel like I was driving something very upscale. I got tons of compliments on this car. This car lasted me for several years even though I put many miles on it going on several trips throughout the years with my family. I had little problems with it because I also took great care of it.

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    Verified Reviewer
    Original review: Dec. 5, 2016

    It was a very reliable vehicle. It ran wonderfully for over 10 years. I never had any problems with it. One of the best vehicles I have ever owned, such a fun ride. It drove great, good on or off road. No matter what the weather was it handled superbly. The only thing stopping me from rating it 5 stars was the gas mileage. All my friends and I loved the way the vehicle looked. It was sharp. I wish they still made that body style today. The tires were oversized which made you look tough. When you drove the vehicle you sat really high up, which made you feel on top of the road. It lasted over ten years in a wide range of climates. I gave it a ton of use. It went to college with me and was parked outdoors all the time in freezing weather, always started right up. It could take a beating.

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    Toyota 4Runner Company Information

    Company Name:
    Toyota 4Runner
    Website:
    www.toyota.com

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