Toyota 4Runner

Toyota 4Runner

 3.9/5 (325 reviews)

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research.

Overall Rating3.9 out of 5
See all 325 reviews

About Toyota 4Runner

The Toyota 4Runner is a mid-size SUV. Read more Toyota reviews to learn about other models.

Toyota 4Runner Reviews

  • Recent
  • Oldest
  • Most helpful
  • Any

A link has directed you to this review. Its location on this page may change next time you visit.

How do I know I can trust these reviews about Toyota 4Runner?
  • 4,246,788 reviews on ConsumerAffairs are verified.
  • We require contact information to ensure our reviewers are real.
  • We use intelligent software that helps us maintain the integrity of reviews.
  • Our moderators read all reviews to verify quality and helpfulness.
Page 1 Reviews 0 - 10
Verified Reviewer
Original review: June 6, 2023

I purchased a brand new Toyota last year. This year I got a new insurance company progressive and after a few months, my bill went up considerably. I researched it and found that the information that Lexus provided my insurance company without my knowledge was completely wrong. It showed that I was driving in the middle of the night, I work at 9 to 5 job Monday through Friday. I have no need to drive after 6 PM, but because the information comes directly from my car, I cannot dispute it. I will not buy another Toyota or Lexus product that has this on it.

Be the first one to find this review helpful
Verified Reviewer
Original review: April 25, 2023

Bought a brand new 2018 4Runner and it started to rust in several different areas within 10 months. After several painful arguments with the dealership and Toyota they fixed it. Then 6 months after the repair (of which the dealer told me which body shop to go to) it started rusting in new and the old places again. The new places included areas inside the back door framing… we don’t have kids and basically don’t open the back doors ever. With 2 months of our 5-year warranty remaining, they are now saying they won’t fix the new rust or the old rust that is now coming through the paint again.

Our 4Runner only has 50k kms on it now and an estimate for our paint to be repaired is $6000. No accountability from the dealerships and Toyota. In fact, the second you mention rust to the service people (I’ve been to three now) it’s like they are trained to immediately tell you it probably won’t be covered even before they’ve looked at it. This has been a completely different experience than I thought I would have with the previously reputable Toyota. I will never buy Toyota again.

Be the first one to find this review helpful

Not sure how to choose?

Get buying tips about Car Models delivered to your inbox.

    By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

    Thank you, you have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

    Verified Reviewer
    Original review: Dec. 31, 2022

    Purchased 2021 4Runner Off-Road brand new, sold it after 2 years. By far the worst vehicle I have ever driven. Acceleration is inexistent, the 5 speed transmission keeps hunting and shifting up and down, gas consumption is horrible, noisy at highway speeds. Going from 2 high to 4 high and back is problematic, when driving on a highway and hit a snowy or icy patch. At some point I thought that either there is a problem with the vehicle, or I am doing something wrong, so I took it to the service department at the dealership. Turns out that this is how all 4Runners operate. I drove other Toyota vehicles and found them reliable, but this one was a nightmare. It has good resale value, so I sold it as soon as I took possession of another vehicle, which took a long time to arrive due to the chip shortage.

    Be the first one to find this review helpful
    Verified Reviewer
    Original review: Sept. 6, 2021

    Came in looking for a good deal, Junior of Toyota Universe help me out all the way to get a really good deal.. Really happy with my vehicle... 2021 Toyota 4RUNNER DRIVES very smooth and the color is just what I was looking for.

    Be the first one to find this review helpful
    Verified Reviewer
    Original review: Nov. 21, 2020

    Purchase a new Toyota TRD Pro in black color in 2019. In fall of 2020 noticed the paint on the vehicle was having issues, with straight lines in it above running boards and other places. Dealership had paint person look at it a month later. In which they said it was outside sources and would not cover it with their warranty? Unreal. No answer what the outside sources was. It was a new vehicle. I had never seen paint on vehicle do this. Call customer service numerous times and was given same answer. Wrote letter to the CEO, which in turn an administrative assistant did call back. No one wanted to assist with the issue of the black paint in the 4 Runner. I got rid of this vehicle since Toyota was awful to deal with. Can not recommend them.

    3 people found this review helpful
    profile pic of the author
    Verified Reviewer
    Original review: July 3, 2020

    I purchased a 2019 Toyota 4Runner Limited in February of 2019. This was my first Toyota. I liked the styling of the vehicle and as far as I knew, Toyota had a great reputation... Well, I have been so disappointed. The bluetooth phone is so bad, I cannot use it. I have yet to receive or make a phone call and not have the person on the other end ask me to call them when I stop. Also, the technology is disappointing as well. I have to travel a good bit and found after my first 4-hour trip that it is terribly uncomfortable. I have asked the dealership about the bluetooth issue and they have no response - just "Hmmmm. I don't know." I will be selling this vehicle in the next few months and will not be purchasing another Toyota.

    10 people found this review helpful
    profile pic of the author
    Verified Reviewer
    Original review: Jan. 30, 2020

    We purchased a 2004 Toyota 4 runner new in 2004. Just brought to dealer and there is a hole in frame and head gasket leaking. Only 100,000 miles on. No recalls. We are screwed. They will not help us and very expensive to fix. I will not buy another toyota.

    13 people found this review helpful
    profile pic of the author
    Verified Reviewer
    Original review: April 20, 2019

    I love my 2014 4Runner Limited with 110,000 miles, not getting more than 16.7 miles per gallon. Recently it’s been in for service every 2000 miles due to the errors “engine light on and trac off". This is the 4th time this has occurred. Steps have included: replaced spark plugs, fuel injection cleaning, changing gas to premium. Very frustrating. Dealer doesn’t know what the problem is.

    25 people found this review helpful
    profile pic of the author
    Verified Reviewer
    Original review: Feb. 13, 2019

    My rear tailgate glass on my 2006 4Runner SR5 4X2 shattered randomly when using the defroster on 2/11/19. The Toyota warranty covering this faulty glass had been extended to 4/30/18, so Toyota was aware of a defect. I called Toyota on 2/12/19. Got a case number. I followed up on 2/13/19 and Toyota advised me they will NOT assist in this matter. The dealership quoted me $825 price (w/ tax approx) to fix window. My issue is this: if there's a defect in a part, it should be covered indefinitely.

    32 people found this review helpful
    Verified Reviewer
    Original review: Dec. 14, 2018

    I love my 4Runner. It is a very good vehicle, It's a 2004 113000 miles, But I am having severe issues with - cracking. Called Toyota. They said they had a recall on it but it is now over and I cannot get it fixed. I was unaware of this because I never received a recall letter. I'm just wondering how many people out there have the same problem. I think it's terrible of Toyota to have a time limit on a recall.

    27 people found this review helpful
    Loading more reviews...

    Toyota 4Runner Company Information

    Company Name:
    Toyota 4Runner