Toyota 4Runner Reviews

4,894,851reviews on ConsumerAffairs are verified
  • We require contact information to ensure our reviewers are real.
  • Our moderators read all reviews to verify quality and helpfulness.
  • We use intelligent software that helps us maintain the integrity of reviews.

About Toyota 4Runner

The Toyota 4Runner is a mid-size SUV. Read more Toyota reviews to learn about other models.


Shop with confidence

Compare with top companies

Toyota 4Runner Reviews

Filter by Rating

  • (24)
  • (22)
  • (7)
  • (4)
  • (14)

Popular Mentions

    How do I know I can trust these reviews about Toyota 4Runner?
    • 4,894,851 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Recent
    • Recent
    • Oldest
    • Most helpful

    A link has directed you to this review. Its location on this page may change next time you visit.

    How do I know I can trust these reviews about Toyota 4Runner?
    • 4,894,851 reviews on ConsumerAffairs are verified.
    • We require contact information to ensure our reviewers are real.
    • We use intelligent software that helps us maintain the integrity of reviews.
    • Our moderators read all reviews to verify quality and helpfulness.
    Page 1 Reviews 0 - 10
    CoverageStaffTransparency

    Reviewed Aug. 11, 2025

    4runner trd off road comes with a recommended tire size of 265 70 r 17. Well I replace my tires with this exact recommendation, and the tire scrapes on the inner fender and bumper. Toyota does not care to make this right and has no explanation on why the tire size recommended is scraping. They want to rake me over the coals for a diagnostic visit. This is a known problem if you research online, but Toyota Tilton play stupid as if they have never heard it before. Buy anything but a toyota, they are robbers! It forces me to give it 1 star to suit this review, but I would give them zero stars!

    Thanks for your vote!
    Honesty & Transparency

    Reviewed March 28, 2024

    No automatic lights. Flimsy & dents like a tin can. Not a good center of gravity. No five star like Ford in frontal hit testing. Very hard to know how close something is in back. Cross traffic hardly heard. No alarm. Ok for around town but not for long trips. Toyota leaves you to the dealership. Toyota dealerships wouldn’t buy back its own product in first year. Not happy with Toyota Dealership who misrepresented it was fully loaded with automatic headlights

    Thanks for your vote!

    Not sure how to choose?

    Get buying tips about Car Models delivered to your inbox.

      By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Unsubscribe at any time.

      Thanks for subscribing.

      You have successfully subscribed to our newsletter! Enjoy reading our tips and recommendations.

      Customer ServiceCoverage

      Reviewed Oct. 5, 2023

      They do not hold up their end of warranty! My $60k vehicle is still within the first 3 year warranty. However, not only is the seal of my sunroof tore, but the side panel is gapping. Warranty won't cover as it's a panel replacement, not a clip replacement. No collision damage, no mark on vehicle whatsoever, however they will NOT cover under manufacture warranty. There is no reasoning why, either. Poor customer service, poor client support. Save your money and go somewhere with more integrity!

      Thanks for your vote!
      CoverageBilling

      Reviewed June 6, 2023

      I purchased a brand new Toyota last year. This year I got a new insurance company progressive and after a few months, my bill went up considerably. I researched it and found that the information that Lexus provided my insurance company without my knowledge was completely wrong. It showed that I was driving in the middle of the night, I work at 9 to 5 job Monday through Friday. I have no need to drive after 6 PM, but because the information comes directly from my car, I cannot dispute it. I will not buy another Toyota or Lexus product that has this on it.

      Thanks for your vote!
      CoverageTechMaintenance

      Reviewed April 25, 2023

      Bought a brand new 2018 4Runner and it started to rust in several different areas within 10 months. After several painful arguments with the dealership and Toyota they fixed it. Then 6 months after the repair (of which the dealer told me which body shop to go to) it started rusting in new and the old places again. The new places included areas inside the back door framing… we don’t have kids and basically don’t open the back doors ever. With 2 months of our 5-year warranty remaining, they are now saying they won’t fix the new rust or the old rust that is now coming through the paint again.

      Our 4Runner only has 50k kms on it now and an estimate for our paint to be repaired is $6000. No accountability from the dealerships and Toyota. In fact, the second you mention rust to the service people (I’ve been to three now) it’s like they are trained to immediately tell you it probably won’t be covered even before they’ve looked at it. This has been a completely different experience than I thought I would have with the previously reputable Toyota. I will never buy Toyota again.

      Thanks for your vote!
      Punctuality & Speed

      Reviewed Dec. 31, 2022

      Purchased 2021 4Runner Off-Road brand new, sold it after 2 years. By far the worst vehicle I have ever driven. Acceleration is inexistent, the 5 speed transmission keeps hunting and shifting up and down, gas consumption is horrible, noisy at highway speeds. Going from 2 high to 4 high and back is problematic, when driving on a highway and hit a snowy or icy patch. At some point I thought that either there is a problem with the vehicle, or I am doing something wrong, so I took it to the service department at the dealership. Turns out that this is how all 4Runners operate. I drove other Toyota vehicles and found them reliable, but this one was a nightmare. It has good resale value, so I sold it as soon as I took possession of another vehicle, which took a long time to arrive due to the chip shortage.

      Thanks for your vote!
      Staff

      Reviewed Sept. 6, 2021

      Came in looking for a good deal, Junior of Toyota Universe help me out all the way to get a really good deal.. Really happy with my vehicle... 2021 Toyota 4RUNNER DRIVES very smooth and the color is just what I was looking for.

      Thanks for your vote!
      Customer ServiceCoveragePunctuality & Speed

      Reviewed Nov. 21, 2020

      Purchase a new Toyota TRD Pro in black color in 2019. In fall of 2020 noticed the paint on the vehicle was having issues, with straight lines in it above running boards and other places. Dealership had paint person look at it a month later. In which they said it was outside sources and would not cover it with their warranty? Unreal. No answer what the outside sources was. It was a new vehicle. I had never seen paint on vehicle do this. Call customer service numerous times and was given same answer. Wrote letter to the CEO, which in turn an administrative assistant did call back. No one wanted to assist with the issue of the black paint in the 4 Runner. I got rid of this vehicle since Toyota was awful to deal with. Can not recommend them.

      Thanks for your vote!
      Customer ServiceTimeliness

      Reviewed July 3, 2020

      I purchased a 2019 Toyota 4Runner Limited in February of 2019. This was my first Toyota. I liked the styling of the vehicle and as far as I knew, Toyota had a great reputation... Well, I have been so disappointed. The bluetooth phone is so bad, I cannot use it. I have yet to receive or make a phone call and not have the person on the other end ask me to call them when I stop. Also, the technology is disappointing as well. I have to travel a good bit and found after my first 4-hour trip that it is terribly uncomfortable. I have asked the dealership about the bluetooth issue and they have no response - just "Hmmmm. I don't know." I will be selling this vehicle in the next few months and will not be purchasing another Toyota.

      Thanks for your vote!
      PriceMaintenanceStaff

      Reviewed Jan. 30, 2020

      We purchased a 2004 Toyota 4 runner new in 2004. Just brought to dealer and there is a hole in frame and head gasket leaking. Only 100,000 miles on. No recalls. We are screwed. They will not help us and very expensive to fix. I will not buy another toyota.

      Thanks for your vote!
      Loading more reviews...

      Toyota 4Runner Company Information

      Company Name:
      Toyota 4Runner
      Website:
      www.toyota.com