About Dodge Ram
The Ram pickup is a full-size pickup truck that is marketed as the Ram Trucks brand. Read more Dodge reviews to learn about other models.
Dodge Ram Reviews
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Reviewed March 12, 2020
This has been a nightmare of gargantuan proportions. I purchased a vehicle, signed the paperwork December 9, 2019. The vehicle was finally delivered to me Friday, December 20th. It was dirty inside when I picked it up and it never worked properly. I took it back to the dealer the following Monday morning (Dec. 23rd). It is now March 11, 2020 and I still do not have a vehicle. The corporate employees I have had to deal with told me things like, they have an unlimited amount of time to decide what to do. They don't return calls in a timely manner. They are trying to get me to take another truck and charge me more, because the special that was running at the time I bought the original truck isn't applicable now. They have offered to trade vehicles for weeks, but haven't agreed to a meeting time to arrange for it.
I have been paying insurance and payments for a vehicle I don't have and they haven't offered to reimburse me for the insurance. I posted on Dealer Rater and BBB in January and it was the only thing that got their attention, so here I am again, hoping to get this settled and, to be honest, I don't want anything to do with Dodge/Chrysler anymore at this point. I just want my money back so I can go elsewhere and purchase a vehicle that works from a dealer that cares. Oh, and the real kicker is that I have since found out that the problem with this model has been known for over four years, the parts to fix it are hard to get and one service tech said he is surprised by one of these vehicles lasting 10,000 miles before the failure occurs. Yet, they are still selling the vehicles. If they are out of warranty when the problem occurs, it costs over $7000 to fix it.
Reviewed March 8, 2020
I purchased a brand new 2020 Dodge Ram Super Cab. In the first 47 miles the screen went blank on the 12 inch Uconnect, Power windows didn’t work, air-conditioning didn’t work etc. A few miles later the cruise control goes out of control, Now The adjustable foot pedals won’t adjust, All this happening in less than 500 miles, these things should not be happening on a brand new truck.
Reviewed Feb. 26, 2020
Problems with the truck less than a year after purchasing. Several recalls leaking lights that ruined my interior several work orders done under warranty constant check voltage light and now that I'm out of warranty the transmission is skipping. I'm trying to run a small business and now have to worry about how to pay for Dodge’s shortfalls! I have been a dodge customer for a long time but not anymore. Let's see what bad news will the dealership give me today?
Reviewed Feb. 21, 2020
Bought a 2013 Dodge Ram. At 122000 Mi started to get a lifter tick in it. Took it to the dealer, was told for the amount of $9,000 I needed to replace the engine. Apparently Chrysler released a service bulletins with this very problem I'm here. I have been a loyal Dodge owner for 30 years but to be left out here hanging on here and basically told too bad your $50,000 truck is a piece of junk is disappointing at best. I will never buy a Dodge product ever again.
Reviewed Feb. 7, 2020
Ram trucks look good and the 5.7 motor is very strong but transmission is junk along with their wiring harness. I switched from Chevy to ram just because the price for the ram truck was about ten thousand cheaper. That was my mistake and now I'm paying for it. Really do your research and look at reviews but be aware of some reviews that are done by independent companies that the manufacturers pay for. Find the reviews by actual ram truck owners. I will not buy another RAM.
Reviewed Feb. 1, 2020
Have owned 3 Dodge Rams...all had transmission problems and required replacements. All had issues with Limp Mode which is when the vehicle dies while driving. Stay away from these turds...go with the undisputed winner Toyota Tundra.
Reviewed Dec. 27, 2019
I bought this truck used 5 months ago. Nothing but problems. Front brake calipers literally melted. At 80000 miles rotors shot. Someone put wrong antifreeze in it. No heat on driver side. Little heat on pass side. Now in last 2 weeks truck has taken off at full throttle. Only way to stop is turn truck off. Had it looked at 3 codes. High battery output. Throttle control module engine light. Dodge says my floor at made the throttle stick. What a joke. Will never buy another dodge. Poor quality steel. No quality control. 160 dollars diagnostic fee every time you go into their shop. Dodge YOU are a joke. Going 2800 to replace heater core. Ha. Not in this lifetime.
Reviewed Dec. 15, 2019
I love this truck. I chose it over the Ford, Chevy, and Toyota. I loved the styling and the fact that it was 4 wheel drive on demand. The interior is excellent. So far the car has held up for me. I purchased it with 10,000 miles and now have 110,000 miles.
Reviewed Dec. 15, 2019
Bought Ram 1500 Ecodiesel Laramie three years ago and absolutely no issues. Great vehicle; tows a large bass fishing boat up hills with ease. Excellent fuel mileage. Smoother ride than most sedans and other SUVS I have traveled in. Great sound system.
Reviewed Dec. 15, 2019
The truck is an excellent version this year. Lots of room and very comfortable. The interior is well designed and easy to operate the instrument panels. The handling of the Ram is a bit tough because of the rear of the truck being so light but I've added weight by placing blocks in the bed and covering them easily as not to be seen. The price of the truck is a bit costly. With gas prices rising they should bring the price down. Otherwise the performance and durability are worth the money. I would recommend this truck to all. Go and check it out. You will not be disappointed.
Reviewed Dec. 14, 2019
Love the truck but hated the dealership. The only reason our new RAM received a 4 out of 5 is the electronic's. Most manufacturers include the electronic's for free and Doge makes you pay either a monthly or yearly fee.
Reviewed Dec. 14, 2019
I've had my Dodge Ram for over 2 years now and it's hands down the best car I've ever owned. Not only does it look good but it's a really reliable truck, I haven't had any issues with it whatsoever, basically it's perfect at everything, best truck brand around.
Reviewed Dec. 14, 2019
Comfortable to ride no matter how far. Feels safe and solid. Toss anything we would like. Seems to be made very well. Looks good and when purchased had no rust like comparable Fords. The fords all had rust on frame and the Ram didnt. Overall better quality with the ram than with other brands drove. Seems more solid than the others.
Reviewed Dec. 13, 2019
I Love my truck from inside out, if I've ever had a problem they were right on it. I'm an female but I wanted a truck and I'm so glad I chose the Ram. It looks and feels top of the line and didnt break the bank!
Reviewed Dec. 13, 2019
I had a great experience when I owned my Dodge Ram. The truck was very nice as far as inward and outward appearances, and it was sporty enough for a casual day, for a baseball cap and jeans, and classy enough for a Sunday afternoon tie and shirt day. The gas mileage was much better than I thought and the ride was extremely comfortable. There was plenty of leg space and the engine was as quiet as a mouse. If I ever get to the point when I can afford to purchase another Ram, I would do it in a heartbeat, with no hesitation.
Reviewed Dec. 13, 2019
So far great truck with diesel. Only draw back so far is the DEF system. It cost $800 to have the system flushed saying it was contaminated. Was very careful all the time. Truck only has 16,000 miles on it.
Reviewed Dec. 12, 2019
We own a 2003 Dodge 1500 Ram diesel that was bought new and driven 226,000 in CA. Cummins has never been touched except for oil changes. Read tailights fill with water and must be replaced and the transmission died at about 140,000 miles and we made a mistake rebuilding when a crate trans is $1,400.
Reviewed Dec. 12, 2019
My truck I bought brand new and less than two years was in for warranty work for over six weeks and back many other times. Was not done to my liking. Many recalls. Also Chrysler corporation was no help and they dropped the ball.
Reviewed Dec. 11, 2019
Dodge has been trending upwards for the past 10 years. I think they put a great deal of processing and planning to make a very dependable product. I have had a Dodge Ram for more than 10 years and I’m sure I will be loyal to this brand.
Reviewed Dec. 11, 2019
My Dodge Ram had 500000 miles on it when I got rid of it. No disappointments. I never replaced 1 injector, normal wear and tear. It went through brakes. Other than that, it was a great truck. All truck makers have little quirks, lights that burn out, front and back. Some switches, electrical.
Reviewed Dec. 11, 2019
Mileage improves with driving over time, as an average customer the dealership treats me very well, the mirrors could be improved for better side view and rear view. The sound system is great. For me the instrumentation is well laid out
Reviewed Dec. 10, 2019
Dodge Ram 1500 2014 6cyl 4x4 purchased new. I had two problems with this truck. 1. Cruse control didn't work all the time. 2. Driver side electric window and door lock controller had to be replaced. These were the only problems I had. The transmission started acting up. Not shifting smoothly and lagging. This started after 80,000 accumulated miles. On the positive side this truck was a joy to drive. Easy to handle. Tracked straight and true in all weather conditions. Comfortable cabin that was quiet with an excellent stock stereo sound system. The electronics were easy to use, especially the blue tooth phone system. I drove this truck for a total of 5 years.
Reviewed Dec. 10, 2019
1999 Dodge Ram 2500 Diesel is now 20 years old and no engine issues but have replaced low pressure fuel pump due to factory issue. Steering is a little loose due movement of steering box so installed a stabilizing bar and much better but it is another factory issue.
Reviewed Dec. 10, 2019
The 2019 Ram 1500 is an excellent truck. The updates compared to the 2018 make a huge difference. I have owned lots of cars and trucks before but this one is the best I have driven. The comfort, the tech features, the ride all excellent.
Reviewed Dec. 9, 2019
Very dissatisfied with the truck, The commercials gets you brainwashed believing. From day 3 the truck started giving transmission troubles, then it lost power, then it just stopped running altogether. Took it back to dealer, After 2 weeks, they ended up giving me another one. New!! I'm still not a happy camper. Wish I went some place else.
Reviewed Dec. 8, 2019
I love my truck, I have the Megacab Longhorn edition and it is extremely comfortable and beautiful. The Cummins is the best engine for work and has not given me any problems. An excellent truck for work and family.
Reviewed Dec. 8, 2019
Best 3/4 ton truck on the market in my opinion. Power is great, mileage OK and quality fantastic. The amount of purchase could be better, but for what is out there, not a better truck out there. I would stay away from the 1/2 ton though, as my experience shows the fuel mileage sucks and the Hemi has been plagued with problems.
Reviewed Dec. 7, 2019
Driving a Dodge Ram 1500 would have gave it 5 Stars till the night if October 15, 2019. We hit a deer head on at about 90kph. The impact caused the truck excelled to high RPMS and took the brakes out and the knob gear shift Would not function. Heading down to a bridge under construction One lane. We knew we had to hit the ditch in pitch dark or be dead. Because of our speed we only caught the corner of the approach we spotted then a ditch. Miraculously we came out of it with just a fractured vertebrae. THIS TRUCK HAS SERIOUS DEFECTS BUT NO ONE WANTS TO OWN UP TO IT.
Insurance company would like to fix truck and send us on our merry way. Transport Canada wants an investigation but now I’m told they took it to our nearest dealer and the mechanic deleted some codes that are important for the black box to be analyzed. I will never drive another Dodge. This was the scariest experience any driver could ever have. But we have lived to tell the story. I can only imagine how many are dead and can’t tell the story.
Reviewed Dec. 7, 2019
I go for a test drive for Ram 1500 new model 2019. It was amazing and I like the new touch screen and the performance of the new engine but I was expected to try the new diesel engine which I read about it in the ram web site but as they told me the new engine didn't release in the market yet but overall the new ram is an amazingly good car. I want to buy the new model but I didn't have too much support from manager there due to my credit history.
Reviewed Dec. 7, 2019
When you drive, you feel safe. The vehicle feels so solid. I have been driving lightweight vehicles for years. No more! Gas mileage not bad either. It handles beautifully. Also roomy in front and rear. Seats easily fold down and slide. It is also beautiful, in my opinion.
Reviewed Dec. 7, 2019
First of all Dodge Ram offer the most sporty truck out there. It's in a class by itself, other trucks look square. I love that there's different models to choose from to fit your needs. They have the most towing power and the most horsepower. I love the quad cab which can carry six persons and not to mention the style which brings class to there vehicles. The quality you get for the price which some vehicles fall short. Plus they're long lasting, I own an 2003 and it's still running and people are still complimenting me on how it looks. Dodge Ram for life!
Reviewed Dec. 6, 2019
My 2019 Ram 1500 extended cab pickup truck has been a very good vehicle. The overall value I'm very happy with. The warranty is on par with the rest of the industry. The power is great and the ride is very comfortable.
Reviewed Dec. 6, 2019
I have purchased 6 Dodge Rams, 4 of them with Cummings diesel engines and 2 with regular gas engines! I have loved how each, for being trucks, have had phenomenal fuel mileage, even when I'm towing a horse trailer! The acceleration is great too! I don't have to "plead" with it to go! The moment I hit the accelerator, ZOOM, there I go, off to the races! I wouldn't buy any other brand for my truck needs or just for cruise! #DodgeGirl
Reviewed Dec. 5, 2019
My 2018 Ram Power Wagon has 56,000 miles already, and has not had any issues. While I have driven all Japanese in the past, Jeep and Ram are paying attention to the real customers and making far more interesting products. This makes it hard to compromise and buy a lesser vehicle. Having the most off road capable full size truck in the world is fantastic. The lsd rear diff is perfect for roads. Lock both diffs and disconnect sway bar and good luck getting stuck. The winch, way more handy then you think. The de-rated towing capacity is absurd, and it will squat less and handle more than most heavy duty trucks. The interior, and the small details the Japanese used to think about round out these trucks. Keep up the good work, and keep improving reliability and I will be back for another Power Wagon and a Gladiator to replace our Four Runner.
Reviewed Dec. 5, 2019
The new Ram truck is awesome. We love the truck so far. We don't drive that often but the time that we have it performs and drives very well. The cab size is amazingly roomy and very comfortable. We love the smooth ride as well. 5 stars so far.
Reviewed Dec. 5, 2019
EcoDiesel 1500 pickup. I just love my pickup.. Though the fuel mileage is not as advertised. It does not get the 25 to 30 miles to gallon. Only getting 18 to 22 mpg. This pickup has over 100,000 miles on it and runs like a top.
Reviewed Dec. 4, 2019
This is my 2nd RAM pickup, I now have about 110,000 miles on it. Most of it is highway miles as I live approximately 50 miles from work. Still runs great, the ride is still enjoyable and my gas mileage hasn't dropped off at all. Other than some bruises and dents she still looks good. I'm planning on buying another one sometime in the near future.
Reviewed Dec. 4, 2019
The newer trucks are made very cheaply you end up with lots of problems unless you get an extended warranty when you first purchase a vehicle. A ton of recalls. Overall my Dodge Ram is not equipped to handle a great deal of payload compared to other pickup truck. In order to get this repaired it takes a lot of money and it's very difficult to get anyone to work on them unless it's the dealership and they're very expensive. A change of oil on this pickup truck cost you $56 at a dealership and that's in Sumter South Carolina versus $26 for a Chevy truck and $32 for a Ford.
Reviewed Dec. 4, 2019
I've had three Dodge Rams in my life and I've really enjoyed them, they pack a lot of power and quality in a small price tag, look around at other trucks and you'll find it hard to find a decent full size for under 50k but most all rams are even a few diesel models. Get a ram!
Reviewed Dec. 3, 2019
The dodge 1500 front cab is designed perfect. Every control you need it at your fingertips. Nothing there takes your eyes off the road. The room at the back of quad cab is good, is enough space for a 6 foot tall person. Both front and back seats are very comfortable.
Reviewed Dec. 3, 2019
Vehicle is overpriced, road noise, transmission problems, lots of blind spots, mirrors do not cover area even when backing up, backing up in reverse on a slight incline transmission does not hold steady and wants to jerk. Very poor quality for price you pay.
Reviewed Dec. 2, 2019
Really good truck, nice, strong at the same time. I love for years. This truck win the best and always have good offers to help the people own one. We recommend this truck for workers, for any hard work.
Reviewed Dec. 2, 2019
The Dodge Ram of the Chrysler cars and trucks have performed in fuel economy better then any other brand and I have the proof. I have had tried most of the cars and I know that dodge products are better.
Reviewed Dec. 1, 2019
I traded my 16' F150 for a 19' Ram 1500 and I didnt look back. The Ram ride is smooth, the acceleration is quick, but not jerky. The 8 speed transmission is a little indecisive when it's shifting, but it doesnt make the truck ride any different. I did have an issue with my Google maps showing me in Colorado, but after an update everything is working fine.
Reviewed Dec. 1, 2019
The gas mileage could be better but the handling and ride is quite smooth. We have a 1500 Dodge Ram year is 2017 and it's a 2 wheel drive yet goes most anywhere. Electrical for the windows works sometimes and sometimes does not. On occasion the transmission sounds like it's banging into gear.
Reviewed Nov. 30, 2019
Sturdy, excellent rig. 4WD doesnt feel like a truck when on the road. Controls easily accessible, easily memorized to keep your eyes on the road. Hemi offers awesome acceleration for passing on 2 lane roads.
Reviewed Nov. 30, 2019
Overall the truck is a good truck, has lots of features. I would recommend a test drive and purchase. Just like all vehicles now days, are overpriced, by being over inflation. The big screen on the dash is the biggest in the industry. Truck seems to be solidly built. Lots of electronics for a pleasant drive. The power of the diesel is a great asset with the four wheel drive.
Reviewed Nov. 30, 2019
Dodge Ram 1500 SLT is a great truck! Very good value for the price. I recommend the one with a v8 (Hemi or not). The truck has given zero abnormal maintenance over the years. The only things I've replaced have been tires, brakes, battery and belt.
Reviewed Nov. 13, 2019
I own a Ram 1500 Ecodiesel fairly new that just got diagnosed with overheating conditions and therefore the dealer can NOT release the truck until repaired have been made to the vehicle. However, the corporate department handling the claim says that I have to rent a truck out of my packet for undetermined amount of time until they find out how to fix the recall so they can than release my truck. From one of their mouths I’ve heard that it might take up to six months! Has anyone ever experienced this issue with Chrysler? If so, what’s the easiest route to make them responsible for this kind of down side for consumers like me? Any help is appreciated. I have purchased 3 dodge Rams and 1 Dodge Challenger in the past 5 years. But after this, I am certain they won’t ever see me in their showroom again. It’s just that bad of experience!
Reviewed Nov. 5, 2019
Dodge Ram Rebel 1500. Purchased from Key Dodge, Lebanon, New Hampshire. Dodge Ram has in floor storage beneath rear passenger feet on both sides of the vehicle. Driving down a dirt road stick or branch kicked up. Broke plastic in floor bin/storage into interior of vehicle. Stopped by Key dealership to inquire as to pricing for parts. Was led to believe damage was indeed covered under warranty. Vehicle brought to dealership the next day and received a call two hours later after inspection of vehicle and informed that warranty would not cover damage.
In order to do repairs for bin/storage the entire floor carpeting needs to be replaced. Interior of vehicle now is able to be exposed to outside elements i.e. road salt, dirt. Bad design flaw for an off-road capable vehicle plastic bin exposed on underbody of vehicle where road debris most certainly come into contact with said bin. Maybe some metal guard over bin or different bin/storage construction.
Reviewed Oct. 28, 2019
Purchased 2019 RAM 3500 DRW Limited HD High Output Cummins with Aisin Transmission in April 2019 - one of the first deliveries of said truck. In August 2019 (approx 16k miles) Left Front Speed Sensor was replaced as it was throwing error messages - FCW system unavailable, service immediately; 4wd Temporarily unavailable, service immediately; Electronic Stabilization Control unavailable, service required; Trailer brake system service required; ABS service required.
2 weeks later, same error messages, and ABS module was replaced. 2 weeks later, same error messages, dealership cleared codes and could not replicate. Went on 1600+ mile road trip. Returned home, 13 days after last visit to dealership, same error messages. As of today, dealership says cannot replicate - currently truck is on day 7 at dealership for 4th visit. Chrysler says maybe software update needed. ANYONE out there with challenges on 2019 RAM HD's? IMO, this is unacceptable. I just want it fixed.
Reviewed Oct. 12, 2019
My 2006 2500 diesel with the 48RE tranny just didn't do the job. I have three valve bodies replaced in less than 75K miles. Also that little vent that shifted the heater and ac broke. Over $500 to repair. I paid for the first repair. Then it happened again. FCA was kind enough to fix again. I guess they finally got a fix that was not crapping out and fixed right.
2014 3500 diesel SRW was a great truck. Towed my 40' toy hauler from Virginia to Cali. However, I did lose a water pump in Arizona. Would you believe no pump, belt or other parts that got jacked up when best broke lose, 36K miles, were not available in the ENTIRE state of Arizona? Wow. 2017 3500 dually diesel Aisin is a beast. No issues so far 21K miles. However, the Nexen tires have been replaced. Tire separation in less than 20K miles. Why does Ram put crap tires on a truck that cost up to 90K? Installed Bridgestones. Let's see how they hold up. Changed radio to Kenwood. Android Auto works perfect in this aftermarket radio. It also works perfect in my 2018 A4. Android Auto is a great app to use in any vehicle. Learn how to use it to drive safely.
Reviewed Sept. 26, 2019
This is the 3rd time I have had my truck in to have the rear tire wear repaired. I put tires on the rear and 7000 miles later they are worn just above the wear bars. FCA is the division of Chrysler that Manufactures the Ram since it was take from Dodge in 2010. I have replaced the tires at 22,000 and the rear tires are over half worn and the fronts are still new. FCA customer care will not pay to find out what is causing the problem. I am selling the truck so I don't have to replace the tires every 9,000 miles at a coast of $200 per tire.
Reviewed Sept. 23, 2019
I have a 2019 Dodge Ram 3500 for 5 months now. I also use my truck for work and had a incident in Pennsylvania. I was told parts will be in 2-3 business days! Then 5 days later I was told parts are on back order up to January. I cannot work due to no parts to replace...Brand New Truck and no parts for it!! Also, I have a Case Manager and she said she has a Expedited Team looking into it. Now, it has been 13 days and still need the same 3 parts. There is no guarantee on any parts. I've asked for a replacement truck and still no answer!!!! But I cannot make a vehicle payment now due to no replacement parts or vehicle for work.. Next it will be I Can't Pay My Bills.. They still expect me to make a car payment though... This is not good customer service!
Reviewed Aug. 24, 2019
Hemi 5.7 motor in Dodge 1500 has a lifter tapping problem problem. May also have a camshaft worn do to poor oil movement. Loud tapping. Dodge does not tell consumers about the problem or fix the problem. This is a factory defect. A lot of Dodge 5.7 Hemi owners are having the same.
Reviewed Aug. 12, 2019
I have 2019 Dodge Ram lease, I’m very satisfied with the vehicle EXCEPT for the touch screen which is so attention distracting that I believe it poses a hazard for drivers. I find myself having to pull off the side of the road to operate features because the system is so complex it’s a distraction. The US Navy is getting rid of touch screens because they feel they are a danger and blame them for two recent vessel collisions. This kind of technology is highly overrated and make the vehicles less safe to drive. Knobs and buttons are easier to to navigate and safer to use. More tech is not always a better idea.
Reviewed Aug. 10, 2019
I purchased a new Ram 2500 with a 6.4 liter V8. Truck is WAY overrated. First trans was replaced at 1700 miles. Still didn't shift correctly. I also had alignment issues. Long story short the rear end was crooked causing severe driveability concerns and severe over steering problems FCA could not and did not repair. This package is complete garbage. Stay away from the 6.4. My opinion is max tow capacity for that engine should be around 8500 lbs. This truck was eventually arbitrated and bought back from me with no help from FCA with only 4500 miles. LOST CUSTOMER FOR LIFE!! I was a loyal Dodge customer since 2010 having spent over $240,000 on their vehicles. I now own a new F250. Great job guys!!
Reviewed July 25, 2019
Less than 10000 miles the rubber under the clearance lights had to be replaced. Dealer said they were dry rotted it was causing water to leak into my cab. Truck has a constant shake above 65, dealer says nothing is wrong even though you can visibly watch the passenger seat shake like crazy while driving. 30000 miles water is leaking into my cab again. This time through my rear brake light (with camera). It stained my ceiling which they ended up replacing. Also the paint is severely flawed. It looks like I drive my truck through a gravel pit behind a tractor trailer at 75.
Rockers are rusted inside of door head bubbling rust. Under paint bumper has bubbling rust... what do you think Chrysler says "rock chips". Yeah a rock chip somehow caused rust to bubble under the paint without leaving a chip.... Truck is complete garbage. Don't waste your money. They slap a warranty on it to make you all warm and fuzzy but when there is a problem they don't do anything to fix it. I wish I could give it zero stars.
Reviewed June 21, 2019
Purchased this truck new in November 2018. Brought it into dealer for their recall V06 "possible loss of steering control". 7040 miles on it. Dealership performed factory mandated correction of welding the jam nuts in place on the draglink assembly. When I requested the drag link components be replaced with whatever the new trucks coming off the line have, they said their hands were tied by the factory to just weld the adjustment solid. This makes it necessary to grind off the welds for any adjustment in the future, and then re-weld them. This is not acceptable to me.
No one with Chrysler will say how many times this potential cut the welds and re-weld process could be done. No one at Chrysler seems to know if the new trucks coming off their line have the assembly jam nuts welded. No one at Chrysler seems to care about the fact that I now own this truck with a diminished value as a result of this band aid fix, that is no longer adjustable. It is not what I purchased when new and I think it should be repaired to "Like New" condition. I have been told that they are not doing anything further and I am just going to have to accept their fix. I feel I have exhausted any further action with the Ram case management division as they have indicated they have no one with any more authority to consider this problem. Told them I will not be buying any Chrysler products again and got the impression they really don't care.
Reviewed June 20, 2019
My 2019 Ram driving freeway at 70MPH suddenly went from 70 to idle. Towed to dealer. Said nothing wrong. Then did it again. Called Chrysler. Nothing. These trucks should be off the road. Lucky to not have been killed. Talked to others going back to 2015 had the same problem. Still no help for them either. Any ideas?
Reviewed May 31, 2019
We are a small company that has purchased Dodge Ram 3500 diesels over the past 5-years. The most current two we purchased were in 2018 and they will be the last. We currently have 13 Dodge Ram vehicles with the oldest a 2014; which is our entire fleet. Between the 13-Dodges we now have 50-recalls. For us to decommission a vehicle for a couple of days so the recall can be completed requires a lot of work; costly for us. We must move our crews out of the truck, rent a truck, interrupt our workday, pay overtime, create problems for our client, deal with issues created with USDOT, and on and on which all relates to us losing revenue for our company.
For a small business to have to go through this difficulty for 50-recalls; up to 50-times; let alone all the service problems and mechanical failures with these vehicles, they are extremely excessive and costly to us. We have completed 43 of the 50 recalls to date. Costs are mounting and the recalls keep coming; one at a time. What are they building at Chrysler? What inferior components are they using that creates these recalls and dissatisfied customers like us?
We have called FCA (Fiat Chrysler Automobiles) to discuss and to talk with a supervisor but they are proving very difficult to get hold of. They have only returned one of my calls that was not able to be answered; the message was; that they simply say who they are but they leave no contact information. Calling back to the main number only gets us to the basic "apologies" and they will only take a message for the supervisor; they say that the supervisor has no direct contact number or email; we (ironically) wonder why. They say that the Supervisor will call back in 1-business day; that is not happening. In the past, we loved Dodge Ram; but not anymore. We are currently and actively searching for a new brand; NOT DODGE. We need to replace three trucks this year plus add one more to our fleet.
Reviewed May 18, 2019
I took my truck that is a little over a year old in to have the DEF system checked and 2 recalls. We coordinated all of the issues with the dealer prior to arrival. They waited till I was about to pick up the truck to check on the DEF issue and they said they would call me in half an hour. I called 1 hour later and was told that the DEF wiring harness was shot and would not be going anywhere. Not to worry it will be in next Wednesday (this was a Friday). On Tuesday I decided to check and found that it might be Friday. At this point I contacted the Dodge national line and was told that it was definitely in on the following Wednesday.
When I checked the following week, I was told that there we issues and it would now be in on the following Wednesday. When I checked 2 days later, I was told it would be Friday. I like my truck but to wait on a part for 21 days is unreasonable. I am not sure why their system is so broken, but based on their performance, I am not sure I could recommend a Dodge RAM. When you buy a truck like this you buy it because you need it. I haul my trailer to horse shows and do not have an option. I had to rent a truck to drive to a horse show and can only hope that Dodge covers it. They were trying to weasel out of paying for a tuck that is less than the truck that I purchased from them. The national representative has even stopped calling me back.
Reviewed April 28, 2019
14 recalls (COME ON MAN). Dodge dealer replaced trans 75,000. Purchased at 81,000. Trans went out in driveway at 101,000. Never hauled or towed anything more than 2 people. Dodge did not pay for trans valve body. Dodge charged me $33.00 a quart at 8 quarts for trans fluid that lasted 25,000. Call your favorite trans tech, ask. STAY AWAY.
Reviewed April 9, 2019
Diesel engine blown out at 65K. Bought the DODGE RAM 1500 brand new in 2016. Thought the Diesel engine would give us great long-term service - after all we have Dodge trucks as old as 2003 on the road for our contracting company. We do NOT do heavy loads nor towing, they are Quad cabs basically light hauling & crew taxi. Regular service and only 1 previous issue with mass air sensor $800 of that at dealership. The other morning, truck started normal, drive 5 miles to fuel up. Tried to start after fueling, big noise and that was it. Engine blown. Now waiting 6 days to see what they are going to do. 35,000 miles left on factory warranty and they are leaving us with no truck and guessing...
Reviewed March 13, 2019
We purchased a new Dodge Ram 1500, Big Horn Edition, complete towing package/navigation. It has been in the dealer shop, quite a few times, more than any vehicle I have ever owned, navigation issues, tires worn out in 15,000 miles, can’t even roll down our back passenger windows without having your eardrums broken, the noise is horrendous, they say it fine, don’t roll down window. First time we opened rear window on cab, wouldn’t close, got everything in cab wet, they finally replaced cable after the third time at dealer, and I let “Everyone” in the dealership know of my disdain for my new truck.
I have ticking issues now in my engine, they say it's fine, it's not!!! Then they checked my in cab filter during oil change, and they broke my filter box, I found pieces on floor after the oil change, they didn’t tell me, I went right back in with pieces in my hand, and they said, "We will have to pull the whole dash out to fix/ replace it!" I still am furious about this, I duct taped it all. Paint is so thin, I have chips in paint all over front, and sides!!! I had a 2009 Dodge Ram, with the 360 cu in in it, had 320,000 miles on it, only repair was a intake gasket and transmission valve replaced... NEW Is Not Better... Paid over $55,000 for a piece of junk, will never own another Dodge Ram again, I am done with bad trucks, bad service... Very frustrated.
Reviewed March 12, 2019
The only good part of my $53000 MSRP 2014 Longhorn is the look, everything else is crap. First warranty transmission replaced at 50000 miles. Second transmission replacement at 98000. Yep I was so lucky. First shift issues in 4WD about 25k in. Flywheel cracked at 110k. Hand (foot) brake issues at 111k. Console light started blinking at 50k. Remote start died at 80k. Backup camera works on and off since 60k. Fuel gauge which is inside the fuel pump was replaced at 90k. Now Remote door lock does not open doors Everytime. (Key and battery are fine.) I have been hoping that each repair is the last, however stuff just keeps breaking. Total junk.
Reviewed March 5, 2019
I have been a brand loyalist since 1986. This is my 6th RAM truck. We factory ordered a 2018 2500 HD 6.4 SLT with the options we wanted and needed for towing. Truck was delivered 12/2017. The day after delivery we noticed an abnormal start up noise from the engine compartment. With less than 100 miles we took it into a local dealer for inspection. After 7 inspection, demonstration and repair visits. 21 days in service and 8 months of driving with a monoxide sensor on the dash. FCA determined that the truck exhaust leak could not be fixed. They offered to replace the truck or refund our money. We elected to order an exact replacement truck. Frankly, other than the exhaust leak, this is the best RAM truck we have owned. All other functions, features, performance and comfort are 5 star. We received the replacement truck 1/2019.
At 80-100 miles the replacement truck developed the same noise. FCA, Ramcares and our dealer found it hard to believe that one customer could receive 2 factory defects for exhaust leak. We have asked FCA and our dealer to repair the leak. We are not going to order another truck or take our money back. This truck is going to be fixed. At this time we have not received a response to our request for repair. We have done a full investigation of this issue/problem. It is a known problem on some 2500 HD 6.4 trucks. The cause is in part the assembly process and in part the design and parts quality. We have gotten some great intelligent help from MOPAR parts people, RAM techs and the internet. We have decided to order the repair parts and have a qualified outside tech repair the truck properly at our expense.
We will address FCA-RAM when the repairs are completed. Dodge-RAM has come a long way in product quality and customer satisfaction over the last 30 years. I believe the company's recent decision to have the head of RAM focus only on the RAM Brand will result in correction of these type of quality problems. However, senior management needs to get out in the field and engage the reputational risk that the brand is experiencing. The vendor parts quality issues and assembly issues can be fixed.
Reviewed Feb. 24, 2019
My husband bought this hunk of junk about a week ago & it is the most uncomfortable, ugliest, worst made vehicle I have ever been in. Including being a teenager with old used bombs. It has already been stuck in park, handles horribly, & my back has not stopped hurting since I got in it. I drove it a couple of hours, have been out of it 6 hrs & still in pain. No lumbar support, power seats, heated seats, not even a CD player. Cheap plastic interior & cloth seats that don’t clean. No insulation you can hear every other vehicle motor on the road, & its transmission sounds like an ambulance whining. It needs to go over a cliff. No amenities at all just a big bright screen for the radio which gives you a headache. Needless to say it sounds terrible. Not worth $400. Will get rid of it right away.
Reviewed Feb. 24, 2019
Def issue. Pump fail, I spend around 2000 dollar and replaced it. After few days engine light came on again and sensor not communicating with gauge. Now mechanic told me that def tank need to be replaced. All mechanics saying that there is lots of problem with Ram 1500 EcoDiesel trucks but why Dodge is not recalling?
Reviewed Feb. 15, 2019
3rd Brake light gasket - A problem that a lot of previous owners have experience. You would think that Ram would have address this problem years ago. These gaskets shouldn’t be falling this soon! This was my first experience with a Ram truck and it will be my last.
Reviewed Feb. 10, 2019
I own a 2014 Ram 3500 Cummins Turbo Diesel. I gave you my word it has 420.000 miles on it. Towed a 30.000 lb hot shot purchased brand new from Texas. Never stop running. Never put more than $700 for some maintenance. I was passing cars loaded at 85 mph! The Cummins engine are unbelievable strong and powerful. I am a truck driver. 48 years old. 1 million miles. Drove semis, Volvos, Freightliners. Def system complicates things specially in the winter, truck build a little flimsy but I was very lucky maybe. Cummins engine 385 hp. No words for it. Thanks Cummins Indiana! PS, obsessed with maintenance. This truck are for guys with some mechanical understanding. Love it!
Reviewed Jan. 17, 2019
Updated on 06/02/2020: 2015 Ram 1500 Laramie 4x4. Never even made it home from the dealer lot. Mechanical issues with the steering. Tried to return it before ever leaving dealer lot. No-go (dealership sucks too). Dropped in service department and remained there first 2 weeks of ownership. Finally got it home first time and been back in shop 15 times now. Rack & pinion steering stripped gears, rear axle pinion seal leaking, start/stop button failed, radio messed up - twice, paint peeling from roof and other places on body, rear passenger side window won't roll up, driver visor won't stay up, nav crapped out, 5 recalls first 3.5 years. Dealer service manager told me to stop bringing it back as "there is nothing more they can do". Corp RamCare denied warranty coverage and extended warranty has denied 3 claims.
Original Review: Worst vehicle I ever owned. Terrible purchase experience from Dodge dealership in Conroe, TX and nothing but ongoing issues since day 1. In fact, even got home the day I picked it up from the dealer. Left parking lot onto street and had to return to drop in service department for two weeks. Rear window won't roll up, rack & pinion stripped gears, start button stuck and can't turn vehicle off, paint flaking off roof, alignment way off and won't stay put, drooping driver's side visor, radio drifts and changes functions when hot, shifting problems, map lights failed, leaking 3rd brake light, rear pinion seal leaking. Total lemon. Dodge won't take back. Dealer told me to stop bringing it in after 12 trips to shop in 3 years. Arbitration service said no warranty as long as vehicle is drivable. Dodge customer service said no warranty if vehicle kept outdoors. Run far and fast from Dodge. Total Garbage and Waste of $40K.
Reviewed Jan. 11, 2019
My 2008 Dodge Ram 1500 has sat at the dealership for eight months now (since 5-10-2018). Not only was my claim within the 10 years and 100,000 miles, it could have caused a deadly accident. I just wanted the damage fixed. After eight months and the value dropping even further they completely denied the claim and would not even assist with some type of discount. My truck is inoperable and I paid $48,000 10 years ago. Now I am left with nothing and no recourse. If I have learned anything it is never buy from this company.
Reviewed Jan. 3, 2019
I purchased a 2017 Ram 3500 crew cab dually Laramie edition for my hauling business. Within the first week I was at the dealer with a complaint about wind noise coming through the back cab. They sent me to their glass department where I was told the back window wasn’t properly set from the factory. They said they have seen this before and the only way to fix it was they remove the back window and replace it. Being that the truck was only a week old I was extremely hesitant but agreed to the repair. Two weeks later I was back with the same problem and now when it rained water would come in and drop down the rear seat.
I took it to another Ram dealer and this time was told after several test drives with their body technicians that the seams on the back of the cab were not formed together correctly and that’s where the wind noise was coming from not the rear window. Their solution for the repair was to remove the bed, fix the seams, repaint the back cab and then reinstall the bed. They would also take out the rear window once again and try and reseal it. I declined the repair and will be trading my brand new 68k truck in for a different brand. I have called Ram advanced support team and they have refused to take the truck back and give me another one. They said I must go through the repair process before they will discuss any further options.
Reviewed Jan. 1, 2019
I bought my 2016 Dodge Ram 4X4 Cummings diesel used in Coldwater Michigan. I live in Northern Indiana. The truck had 33,000 miles on it. I have had no problems with this truck. Changed the fuel filters when I first got it and did an oil change. The truck runs like a top. I haul a 32 foot travel trailer in the summer months to go camping and it tows so much better than my gas model Ram 2500. It was a 2008. I would buy another one in a heartbeat. Love this truck...
Reviewed Dec. 31, 2018
Updated on 01/14/2019: The worst truck ever saga continues. Since picking up my truck after 14,000 in damages, almost 3 months in the shop, my truck still jumps from park into drive while running, and the dashboard lights up and the speedometer needle jumps to 10 mph with the engine off and the key out of the ignition. I am at 29,000 miles and according to my insurance company and two dealers that I’ve spoken with, I am stuck with this truck. Oh, of course the dealers would love to sell me another new truck with no deals or incentives. Way to go Mopar!! Another non-satisfied customer!!!
Original Review: I will try to keep this as brief as possible. Bought the truck new in 2017. July of 2018 received recall for auto park. Previously I had no issues. After I took the truck in, nothing but problems with the auto park. Either the truck won’t go into gear or it will jump from park into drive. In October 2018 my wife was sitting in the truck with engine running and in park and it jumped into drive and drove her into a pond. After 700.00 in towing, almost 14,000 in repairs, 2 1/2 months of being in the shop and I just picked up the truck December 27, and the truck still jumps into drive from park! Anyone heard of any lawsuits concerning this issue? We have contacted the NHSB and we encourage you to do the same!!!
Reviewed Dec. 29, 2018
We purchased our 2019 Dodge Ram Lone Star on Labor Day of 2018, from All-Star Dodge in Canyon, TX. We live on 3 miles of dirt road, out in the country! The cab of our NEW pickup fills up with dirt every time we go down it! So much it’s suffocating! I’ve taken our truck to All-Star and they took pictures and they sent them into Chrysler, but they said the doors looked completely sealed. Since then I’ve sent MORE pictures and a video to Salvador at All-Star and still nothing is being done!???
My advice, don’t buy one of these, if you’re going to be driving it on dirt roads!! That’s pretty much why we own/buy trucks, because we live on a dirt road!! We own Fords and have owned Chevys and NEVER have we had dirt filling the cab, of our other pickups anytime!! Oh and I’m VERY OCD, about keeping my vehicles clean, at all times and I CAN’T KEEP THIS ONE CLEAN, AT ALL ON THE INSIDE!! We’ve had this truck starting January 1, 2019 goin' on 5 months, that being said! I’ve been inhaling all the dirt and continue to, all this time and have been sneezing, coughing and dealing with sinus infections, from this crap!
I’m headed back to Amarillo today 12-29-18, so YES I’m going to All-Star Dodge AGAIN & gonna see about getting someone higher up the ladder or having Salvador call someone higher than him!! Sick of this crap!! Oh yes and the trucks under warranty and I’ve already heard that All-Star Dodge will not/do not stand behind their word of, “We will take care of our customers!” So DON’T SHOP THERE!!
Reviewed Dec. 23, 2018
The Android Auto does not allow you to send a text message without taking your eyes off the road to touch the screen to activate the texting option. My 2017 made it possible to activate a text message from the steering wheel control without taking your eyes off the road, the 2019 is a step backwards in my opinion, moreover, if I had know this was going to be the only way to send a text message, I would not have purchased this truck.
Reviewed Dec. 17, 2018
April 2017 I purchased a 2006 Dodge Ram from Mak Haik. In June 2018 the wheel separated from the vehicle sending the vehicle into a few flips. The airbags never deployed for me the driver or my passenger.
Reviewed Dec. 9, 2018
Bought new 2500 Crew. 6.4 on spec sheet. Used 2qts of oil doing break-in, continued to smoke at startup, Gets 8mpg. Dealer said all is normal! Worst truck I have ever owned. Traded back to Chevy. Expensive lesson. Come to find out they cost same as Ford and Chevy new but when it's time to trade Ram, no one wants them. Lesson learned. Never again!
Reviewed Dec. 8, 2018
I have never owned a bigger heap of junk. I bought a 2014 Ram 2500 diesel brand new with 249 kilometers on it and at 300 it went in because the 3rd brake light on roof filled with water shorted out and caught fire. Truck was 2 days old. Had to rent a car while being fixed. Then ever since that issue it has broke down every 1000 kilometers since. As of today (December 7, 2018) truck has had over a hundred repairs. On its 5th set of new tires second complete set of brakes oil pan has fell off twice trans pan once. Track bar 3 times now. Two front ends and endless wiring issues. Now if all that isn't enough apparently they need constant 150$ radio updates and it doesn't let you know. Just one day doesn't start.
Tried lemon law and they don't cover anything larger than 1500. Tried trade in. It's worthless. This truck has scared me to not ever buy another new vehicle again. It's been replaced with a 1980 Chevrolet K30. My paperwork I built for the lawyer handling my case on truck is over an 1-1/4" thick. If you ever thought about what it's like to own a Dodge let me tell you. I'd rather run through a live minefield wearing snowshoes and get a kick to groin repeatedly for an hour than buy or ride in another fiat deathtrap.
Reviewed Dec. 6, 2018
Five Star Dodge Warner Robins - I brought my 14' Ram 1500 to their service dept 10 separate times to fix my cruise control. With every visit I was greeted as an inconvenience each time until the second to last where Jay who I perceived to have been helpful until I went for the last time. He told me I was square and would not be charged for the repairs due to 99% of the problems being due to lazy mechanics. I was charged $500+ to have the repairs accomplished. Hindsight I shouldn't have given them a dime but I wanted to be done with this dealership as soon as possible. You will have better luck going anywhere but here. I personally have a biased against Dodge in general after this experience and will probably go to another brand.
Reviewed Dec. 3, 2018
Love the powerful engine, but not worth the headaches. Tons of recalls... 3 in the last week!!! Brought truck in for its first tire rotation and the mechanic asked if I had been in an accident as the entire truck bed is nearly 2” out of alignment (shifted to the left) with the front cab! Radio, navigation system, AND hands-free phone system all started to glitch at 48, 000 miles. Would cost over $700 to replace. The body looks beautiful, but dents much easier than ANY of my trucks... I’ve owned GMC and FORD prior to purchasing my RAM. Very frustrated with all the service issues and not having a navigation system that was quite pricey!
Reviewed Dec. 1, 2018
I bought a 2014 Dodge Ram 1500 Laramie 4X4 Long Horn ECO DIESEL 3.0. I drove it from Minneapolis St. Paul to MS. I loved the truck, but after 2 weeks, My engine light came on and then I received a warning message stating that my truck would not start after 110 miles. Dodge informed me that the DEF pump was bad and it was going to cost me $2900 plus tax to get it fix. The truck has 150K on it. It has been in the shop more than in my drive garage. I asked other guys about their experience with the DEF pump, and they told me that they deleted it. I asked Dodge about deleting it but they said that it was illegal. So if it's illegal, and their pump is bad, shouldn't Dodge pay for it? It's not my fault or any other ECODIESEL driver's fault that they manufactured a faulting part. I think I'm going to put a sign on my doors that read "DON'T BUY A DODGE...THEY WILL BREAK YOUR BANK".
Reviewed Nov. 29, 2018
I been trying to have my Dodge Ram Truck 2012 fixed since earlier this year. Each time I bring the Ram to shop I been told it cannot be repaired because the part for the recall is not available. Each time I call a case is open up and a few days or weeks later the case is closed for one or another reason. The last case was open on 11/9 and I was instructed to bring the Ram to the shop. My son went to the local Dodge Country Dealer, and was told the part is not available till Feb. 2019 and there is nothing they can do. Meanwhile the Ram make a terrible noise after the gear jumps out on low speed, intersections or red lights and no one will touch it to see what the problem is because of the recall.
Mrs. **, a manager, called and stated after her research between the Dodge Dealer and the Parts Department at Dodge, that recall part is only shipped out in a number of 5 and only every 7 days. We are on the list at the Dodge Country dealership but this does not help much because even that Dodge Dealer states there so many trucks and not enough parts. This is not acceptable and I request that something is done. I have a 2012 Dodge Ram Truck with a bit over 63000 miles and I am barely driving it because of the concern to cause more damage to the transmission. It seems that Dodge customer service does and cannot assist with this issue. I send letters, called, posted on the Dodge website and all I get is: "Sorry there is nothing we can do back because Mopar Parts does not ship more than 5 parts at the time."
Reviewed Nov. 24, 2018
I purchased my 2015 Dodge Ram Eco Diesel from a custom build on Dodge website. To date my truck has been in the service shop in excess of over a 100 days. In fact it had to be towed on Thursday due to another problem. Dodge or should I say Chrysler Canada has been zero help. Getting a case manager from Dodge is a complete waste of time. Do NOT buy a Dodge. I rely on my trucks for work as I am in construction - the most unreliable vehicle ever - the service departments are equally terrible especially Harris Dodge. Always multiple visits and they never seem to fix the problems. I am by no means exaggerating by anything other than a Dodge!!!
Reviewed Nov. 24, 2018
Bought a new 6.7 Cummins Ram 2017 5500 from dealer. Use the vehicle for transporting boats and freight. Stay on top of all my maintenance and the motor has dropped a valve seat at 144k miles. I don't pay 52k for a vehicle and the motor to drop a valve seat in motor. Gonna cost me 10 to 15k to repair motor. Any motor should last long than 144k. If they can't build a motor better than that I will not be buying anymore Ram trucks. I have 2 Rams right now. A 4500 and 5500.
Reviewed Nov. 21, 2018
I purchased 2015 Dodge Ram last December with about 30,000, miles on it. Since then it has had FOUR safety recalls and the major recall on the power steering is being ignored. My local auto mechanic told me to see recall number - 16-U-167, but Dodge is stating there is "no recall on this repair" which just cost me over $2,700. I asked to cover at least half the cost of this repair. Rick ** at Christopher Dodge, agreed that this type of repair should not happen at low millage if at all, but they refused make amends and sent me to Dodge. I see a recall (note below) on the internet, but they should be standing behind their product either way. IF the power steering had gone out while I was driving I could have been killed. This will be my last Dodge. https://repairpal.com/recall/16V167000.
Summary: Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Ram 1500 trucks manufactured January 22, 2015, to September 13, 2015. Contamination on the Electric Power Steering (EPS) control circuit board may cause a short and result in the loss of power steering assist. Any advice would be appreciated.
Reviewed Nov. 14, 2018
Bought brand new 2018 Dodge Ram Laramie 4x4. In less than 30 days I was back at the dealership with a vibration problem in the rear. Mechanic drove it and said that was normal! About 30 days later went to accelerate to pull out from a stop sign and it was as if I blew a spark plug off. The truck was skipping severely and image of an engine appeared in the dash. Took it in the next day and they fixed it. Now here I am about another 30 days later and the transmission is not downshifting when going to pass someone! The truck sounded like a belt squealing and it started jerking back and forth trying to go into a gear but couldn't! Check engine light on. Pulled over to nearest parking lot and shifted to park. Turned truck off hoping that would reset the truck. Turned the truck back on about 15 minutes later and went to put into drive and it wouldn't move. Went to put it in reverse and it wouldn't move.
I called my husband and he suggested to call the dealership and they can send someone to pick me up; seeing as how this is a brand new truck still under factory warranty! I decided to turn truck back off and wait a little while longer. Next time I started the truck it went into gear but the engine light was still illuminated and it was as if the truck didn't hardly want to go. Drove straight to dealership and they so called fixed it. On my way home from leaving dealership the problem started again! But there are no lights in the dash now when the truck can't go into a lower gear!
I run a small business myself and don't have time to keep running back to the dealership! I highly recommend do not buy a Dodge truck! Now that I'm talking to a few people about my problems with my truck, it seems to be a common issue with Dodge and their transmissions! Someone needs to take legal action on these dealerships that rip folks off by selling them something they know is going to have serious problems! Now I'm gonna take a hard hit when I go to trade this thing in on something more dependable! Please people avoid the 2018 Dodge Ram Laramie 4x4 truck by all means!!!
Reviewed Nov. 3, 2018
Sold my 05 Dodge Ram 2500 diesel to buy New 2016 RAM 2500 w/ turbo diesel. After having the fuel sensing unit go out at about 45,000 miles, got it fixed under warranty luckily with 150 dollars deposit. So here I am with 65000 miles, now it's the turbo actuator part. Apparently it's about 3100 dollars (American) without the warranty. So I am locked to have the dealership do the work, and of course it's backordered and I am out of my truck for going on 2 weeks (while renting a mini van to keep myself in business). All I can tell anyone, buy the dealership warranty before driving off the lot. Biggest mistake I've made ever since selling my 05 Dodge Ram inline 6. As soon as I get the truck back, I'm selling to buy another brand. I need a dependable truck.
Reviewed Oct. 27, 2018
Bought a demo Dodge Ram 2015 Longhorn Limited EcoDiesel with 2400km on it. On Thanksgiving driving on a HW with my whole family, noticed burning tire smell in cabin, and a smoke behind me. I have just done rustproofing and car was standing outside for 3 days without being used as per recommendation due to drip, but found it weird that the smoke appeared after an hour of driving, did not make sense. As I was pulling over to make sure my tires are not on fire engine shut down without a warning or any type of alarm. I was towing an empty trailer which was soaked with black engine oil and after checking the oil level, there was none in the engine.
After towing my truck back to the dealer and diagnostic (500$CAN) was told that they found metal shavings in oil pan, the main crankshaft bearing failed = metal shavings spread, build up pressure that blew rear main seal and due to engine oil loss resulted in catastrophic engine failure. Since in Canada warranty is only to 100000Km and I am at 141000Km, it will not be covered by a warranty, and service manager, after showing me the bill for repairs told me I should of bought an extended warranty (thanks **, for a reliable product that I bought from your dealership). Called Fiat and any one I could think of, seemed that the system is stacked against consumer. Estimate for repair is 19000$CAN plus 26h of labour, plus tax. (oh and they are on a 2 week backorder since they only make 20/week)
Towed my car on my own to US dealers who are currently installing my new engine (used cost 6500USD and new 9985$ USD) and labour is 23h to do the job (usually 2 business days or less to deliver new engine). In US it is 100000miles warranty and receptionist assured me that he will look into the warranty for me on his side, not holding my breath, but after dealing with all these issues and not having a car for a month, my trust in Dodge or Fiat products has been diminished.
After doing a little googling for this particular issue, a lot of info out there, bottom line there has not been a Canadian/US class action movement yet although quite a bit of engine failures stats for 2017 - 19 Fiat EcoDiesel failures per week in comparison to Cummings 2/week. Not sure where they got their stats but will look into closely. Mine is a 2015 and has even worse rep as per online reviews. Depend on my outcome with America dealer when I pick up my truck with new engine in it (so far customer service has been 100% better). As for Canadian side, I will no longer buy a car there from any dealer due to heavy monopoly, price gouging and a very poor customer service.
Reviewed Oct. 20, 2018
The new 12 Inch Electronic/Radio Display System doesn't work. Unable to make hands free phone calls, or access their "Uconnect" on vehicle support service because there is high levels of static and very low volume. This $70,000 truck has been back to the dealer twice, within the first month of ownership. Both times, the dealer was unable to repair the problem. They claim they have been in touch with the RAM Techline, who instructed them to run an updated software download. They did it, but it did not repair the problem. I have now been told I have to wait, Possible as long as December for the next "new software download". Why they think that software update will work, given they said the first software update they completed was supposed to fix the problem and it didn't. In addition to the technology problems I've experienced, the optional hard bed cover leaks!!
DON'T make the same mistake I did. I owned Chevy trucks for 15 years, but decided to try a Dodge. DON'T make the same mistake I did and buy this truck. Unfortunately I'm one of those people RAM refers to in the advertising campaign by saying: "More People Are Switching To RAM". All I can say in response to that campaign slogan is "More People Are Being Disappointed With RAM!!!"
Reviewed Oct. 16, 2018
Bought the 2105 Ram Long Horn 2015 new 52,000.00. Had 4 recalls on it, not counting this last problem which I will describe. While the vehicle was under warranty the vehicle locked up in the rear "up" position. Could not change it. Dealer finally changed out the pump motor in December of 2017. This is October of 2018 and the vehicle is doing the same thing. When the new pump was put in I was told the parts and labor were covered for 2 years. What they failed to tell me was once the original warranty expired, that pump and the labor are no longer covered. So the new pump they put in 10 months ago is now going to cost me over 2,000.00 and the truck has 34,000 miles on it.
Well, I am now going to buy a Chevy truck, and I pray my wife's 2018 Dodge Challenger holds up. Chrysler has stuck it to this customer for the last time!!! Do not buy a Dodge truck with that inferior air suspension. The 2019 Dodge Ram has a recall on the rear end before you leave the sales floor, so you are now warned about this "junk" manufacturer and their junk product!
Reviewed Oct. 13, 2018
I first purchased my 2019 Dodge Ram pickup back in April, everything went great I purchased an all black Big Horn. The whole dealership came to congratulate me on being the first to purchase. I received random thumbs up from strangers I was enjoying the truck as my daily driver, picking up the kids etc. Fast forward to my current experience with my Ram and I haven’t driven it a full week since August due to my power steering locking up at random times. The most recent time was two days ago where I couldn’t even get out the driveway nor turn the truck back into my yard without the power steering hindering my turn.
After sitting in the waiting area a total of 10 hours, driving 3 different loaner vehicles, I now feel like purchasing this truck was one of my worst experiences I’ve made. I know that many new vehicles have small things but I feel that the safety of my family and I has been at risk and the best I could get is a truck that locks back up the next day. Do better Dodge this is embarrassing.
Reviewed Oct. 12, 2018
Built Ram Tough! That's a joke. Don't take that Dodge Ram Laramie anywhere off the main highway. 20,000 miles on my 2016 Ram Laramie. I followed the GPS system off the highway on to a road, this road had water cover. This water only became worse so I turned around. Now mind you the water wasn't that deep. But through diagnoses it was somehow determined that it was "my fault" that water went in to the air intake filter, and then the motor. This ceasing up the motor. Warranty refused to cover this. Insurance claim it was. Do you think Ram would at some point stand behind their product? Ohh... No. I asked at very least they cover the $250.00 deductible. That wasn't going to happen. Customer service actually hung up on me when I asked for a supervisor!! Worst product ever!! Worst "customer service" ever!! Chrysler will never get another penny of my hard earned money. Lifelong customer gone!!
Reviewed Oct. 12, 2018
I made the mistake of spending $45,000 on a brand new 2016 Dodge 2500. The day I drove it off the lot I turned around and came back and said there was a problem with the transmission. I was told I didn't know what I was talking about. 3 months later was in the shop for a repair that took two and a half weeks. Since that time it has been in the shop three additional times for the transmission. I recently asked case management that is handling the issue for me how many more times I must be inconvenience before they replace the transmission. I stated it's obviously defective and I was told, "No it's not defective because we can fix it."
They've had four times to fix this transmission and it is yet to be fixed so in essence buying inconveniences are Unlimited as far as Dodge Chrysler are concerned. This is the third Ram truck I bought and it is the last. I will never ever purchase another Chrysler product and I would dissuade anybody from ever purchased the in Chrysler product. I'm tempted to put the lemon on the truck and driving around with a sign on it that says, "What an idiot. I should have bought a Ford." And to add insult to injury I have to rent my own vehicle while they have mine in the shop. Way to go Chrysler. Never again. Biggest piece of **.
Reviewed Oct. 1, 2018
Purchased the truck brand new off the lot. We’ve had 4 recalls on it and it has barely 6,000 miles on it. Had no idea until after I purchased that they also have the lowest resale value. I found out only by trying to trade it in on another vehicle.
Reviewed Sept. 20, 2018
2018 Ram 2500 with 6.4 Hemi. I have a humming sound coming from the engine bay area. Also lifters rattle like an old Ford truck I used to own. Took it in and was told it was normal. Not happy but what.
Reviewed Sept. 12, 2018
This truck is one of my favorite vehicles. I had zero problems with it and the Hemi engine is awesome. My only complaint was that it got pretty bad gas mileage, and this during 2007 and 2008 when gas was 4 something a gallon in Texas. Great truck, fair to good interior, low payload capacity, but towed a trailer well. Nice sounding and fast.
Reviewed Sept. 4, 2018
We bought the truck in May of 2016. We have had Nothing But Problems! It is currently back in the shop to have the cams and lifters replaced on the side that didn't get replaced just a few months ago! We have had electrical problems, cruise control problems, sensor problems. Thankfully we paid the 3800.00 for the extended warranty! I would strongly suggest doing your homework prior to purchasing a Dodge Ram! I will definitely NOT purchase another one!
Reviewed Aug. 24, 2018
I purchased a new 2018 RAM 2500 Limited around April of 2018 and loved the way the truck handle and performed until someone rear-ended the truck and that's where the saga began due to lack of parts (national back order) from Mopar. The truck has been in the shop going on 2 month and counting for simple things like rear shock absorbers.
Reviewed Aug. 8, 2018
Only about $16K miles my 2016 Ram 1500 Ecodiesel 3.0L engine seized. Took it to the Dodge dealer, they are blaming me for that. Telling me I put water in the air box and engine seized! They are just trying to avoid the warranty. After researching, found out I am not the only one with the same issue. I guess the oil that was used for these engine causes the engine to seized between 10 to 20K miles. I am getting an Attorney at the moment to get a lawsuit going against Chrysler. Easy win...
Reviewed Aug. 8, 2018
When we purchased our 2007 Dodge Ram 1500 it was during the promotion for the Lifetime Powertrain Warranty. The stipulation was that it has to be taken to the dealer every 5 years for a check up or the warranty is voided. We took it in December 2012 and again in August 2018. We felt that since December 2018 is 6 years that we still had the warranty. We were informed by Dodge that they do not have to notify us of either an impending expiration or that we needed to return for the 5 year check up. Since it hasn't been a full 6 years after we were hoping to get the warrant reinstated, at the dealer's direction. We are having a terrible time getting a resolution from anyone at Dodge. We have purchased a total of 5 vehicles from Chrysler over the last 12 years and were hoping they would consider a long time customer.
Reviewed Aug. 5, 2018
I am very discouraged with the ordering Dodge trucks process. I ordered exactly what I wanted on/and it's now August 5th and still has not moved through the building process at the Michigan plant. WTH is going on. VIN is was assigned only a few weeks after but it's stuck in "D" status which is not even through the line yet. This is not the 4-8 weeks that I thought it was going to be. Now they are saying it could be the eTorque or the Ram boxes that is holding it up. I think this is unexceptionable. If you can choose on the main Ram truck website what you can order then why can't they build it in a timely manner?
Reviewed July 10, 2018
I own a 1500 Ram Big Horn which was purchased new from Five Star Dodge Warner Robins. When I purchased the Ram I was told I was entitled to oil changes from Ram and 1 oil change from the dealership. Due to the low mileage on this vehicle I didn't need the service frequently and wasn't told by the dealership that there was a time limit in which this had to be done. Unfortunately on 7-5-18 I had service done which would have been the fourth oil service on the Ram Truck and was charged $36.13. I called consumer affairs and was told that service agreement wouldn't be honored due to the length of time and again I stated that the dealership made no statement when purchasing the Ram Truck about a time limit to the service agreement. I also purchase a 2016 Ram Truck Big Horn 4x4 from the same dealership which more mileage was put on this vehicle due to it involved being destine as a work vehicle and all oil changes were honored.
I usually buy/purchase vehicle every 4 years and have considered buying another Ram Big Horn but feel that if I am going to be penalized for not driving and taking care of my purchase and the Ram company isn't going to honor an agreement due to time then I should seek other types of truck makers. I regret that for $36.13 that a company like Ram would want to lose a valued customer. This can be easily resolved by honoring an oil change at one of your facilities with a coupon. Please understand I feel at this time that if Ram will not honor this then will Ram honor their other warranties/services. Thank you and hope to be able to continue to do business in the near future.
Reviewed July 5, 2018
We are coming to you for help, on June 14, 2018 our 2018 Dodge Ram 2500 with only 8,200 miles on it broke down on our way home in SC at midnight. Leaving us and our 2 children stranded on the side of 95. Chrysler warranty only covers towing to closest Dodge dealership. This is how we ended up with our vehicle at Plaza Dodge dealership. We are getting the runaround from the service Dept (Jon) & warranty guy handling our case (Tim). They have had our vehicle for 3 weeks with no end in sight. Last week we were lied to by both Jon & Tim about what was wrong with it (saying it was the rear overrunning gear) and that parts had been ordered. On Monday this week Jon called and said that no parts have been ordered, in fact our transmission had not been taken apart or touched all last week.
On Tuesday this week Jon called my husband and said now they believe it to be a seal in the transmission and have ordered parts but it will now be next week for them to come in. He then turned around and called me and said some parts had been ordered but some were on back order and he did not know when they would come in. This truck is not only our personal truck (we tow our camper with this for our son’s travel ball tournaments) but it is also my husband's company truck (we own Marsh Lawn Care). We need it back or answers.
We only have had it since April 27. We bought it brand new from Cary Auto Mall. We called them on June 14 to see if they could help us since we had just bought it and were told “why would we help you, we are not reaping the benefits of the warranty work”. I think all Dodge Ram consumers should know how poorly the new trucks are built & how little help warranty company is in getting them back to you in a reasonable timeframe.
Reviewed June 27, 2018
My husband and I purchased a 2018 RAM 1500 SLT 4X4 the last week of May. BRAND NEW! Very first day brought it home, the gear became stuck in park. Would not budge. The vehicle did however get in drive the next morning to take it to the dealership, and became stuck in park again once there. The RAM company said they would send the part... ONE MONTH later the part arrived at the dealership. The truck still will not shift into any gears. Informed the customer service person at RAM and they are looking into the matter.
In the meantime, we have to pay $558.00 per month for a defective product, that was advertised as a great RELIABLE product, and we are not even in possession of at the moment. It's not the dealership's fault. They did not make the defective truck. It is the manufacturer and product supplier that created this vehicle that you cannot even drive. Very angry with Dodge that they would not even test their own products before shipping to stores. Thank you for the headache, hassle of dealing with customer service people who could care less that you are out of money on a product you do not even have or can use, and the aggravation of a family of four now down to one vehicle. Will not recommend to anyone to buy. I want them to take back their defective product and void the sale. That is it! But you have to jump through numerous hoops to get them to take back their OWN defective product!!!
Reviewed June 26, 2018
At 168,000 miles the bolts connecting the flexplate to the crankshaft stripped out. This ruined the crankshaft and flexplate and we are facing over $5,000 in repairs. We bought this truck (DODGE RAM 2005 3500 4X4 DIESEL DUALLY) because of the incredible reputation of the Cummins diesel and we are extremely disappointed and surprised this has happened. It was to be our lifetime truck.
Reviewed June 21, 2018
We bought a Ram truck, it is the nicest vehicle we have ever owned. My husband drives it as his main vehicle, but I do drive it too. We have not had any problems with this vehicle, and it is a 2016. But we wish it got better gas mileage, but that's a dream. I do think it cost too much, it was more than our first house. That was a hard pill to swallow. I don't like black interior, this truck has cream colored seats and brown trim, it is beautiful. My husband keeps it washed and vacuumed every week.
Reviewed June 19, 2018
Love Dodge Ram. Love the color and the height. Really Tall. Bigger than most vehicles on the road. The dogs and the children love it as well. I also have to fight my husband to drive it day to day. May get another one of the Rams when it is time to upgrade. A newer one would have been great. There seems to be more of them just like mine on the road no matter where I go. Also, wish I would have bought it in black. Think my daughter will try to take it from me. I also don't like the Interior. The interior should be black. Lacks upgraded equipment as well. Would like a better stereo. Lastly, hard to read the speedometer during the day.
Reviewed June 18, 2018
Dodge is now my favorite over all the rest. It always started and ran good and I never had any problems with it. I liked the style and the fact that it was a diesel. I liked that it had a full back seat that my dogs could fit in comfortably. I liked the electric windows and seats and the rear window defrost was nice because my dogs tended to fog it up. I chose it because I liked the way it looked but I liked it so much that I'll get another one if I get a chance. It was very reliable and was the best truck I ever owned. I loved my truck. It was perfect to me.
Reviewed June 17, 2018
I have the 2015 Dodge Ram 1500 Laramie and I love it! It drives wonderfully, and I love all the bells and whistles and features it has and how smooth it drives and rides. Very comfortable for the whole family! However, I've been wanting to have a lift done eventually, and work done on muffler/exhaust to make it sound louder/rumblier. I've always disliked wood paneling and wish car makers would work away from wood paneling, it looks cheap. But I like the moon/sunroof, heated/cooling front seats, heated back seats, heated steering wheel, Bluetooth voice command Uconnect and black exterior and interior. It is extremely comfortable for both front and back seats!
Reviewed June 16, 2018
I have had Dodge before. They are very reliable vehicles. I love their spacious interior and the custom looks of each vehicle. They have a smooth ride and my 1st vehicle lasted 9 years and I still have it. It looks and runs like new. All one needs to do is keep up with the vehicle and replace changes as needed. I love Chrysler and Dodge. They are the only brand of vehicle I've purchased and I am happy with their performance and look. Dodge brand has been in the family for years so its a well trusted brand. Family members worked in the Chrysler plants for years and years so we stay loyal to this brand.
Reviewed June 15, 2018
I love my truck. I've always been a Dodge person mainly because of their sleek design, roomy interior and safety features. Love the way it handles on and off the road. Mine is an extended cab and has plenty of leg room. It's a great all around truck. It's got the horsepower to get any job done and big enough for the whole family. The suspension on my year model wasn't too great but the manufacturer has really improved it in the newer models over the years.
Reviewed June 14, 2018
It's great on miles and tows wonderfully. It's brilliantly awesome and stylish. The key fob is awesome. You can start the car with it and then take the key out so you can lock the car while it's running.
Reviewed June 13, 2018
2004 Dodge Ram has been a good truck. Having some troubles now that it is over 150,000 miles but I have had limited work done. We love having all the space when we go to sporting events or travel out of town. We can also put our luggage on the back of the truck. And our dog loves riding on the back. However, it's not a 4 wheel drive. We like to go fishing and when it's muddy we can't go due to the fact we might get stuck.
Reviewed June 12, 2018
The alternator of this 2005 Dodge Ram 3500 has gone out, the clutch but other than that it has been very good. It's mainly just normal wear and tear, especially since it's 13 years old. It was a 3500 dually 5.9L and had a gooseneck ball already in the back. Also, it must have been wrecked because the passenger door doesn't seat completely right so if it's raining it does drip a little. The center console/seat is different material than the rest of the seats. But it has plenty of room in the cab for all of us. Nice being able to haul things especially our 5th wheel.
Reviewed June 9, 2018
The truck was purchased used from the second owner, so it has some issues. Overall though, it is a good truck. It has not had any major mechanical problems, only minor ones. The truck always runs, is very reliable and dependable. Also, the price was right for what we could afford at the time. It was in good shape for the year. The dash was in one piece, which is unusual for a used truck. Normally, the dashes are cracked and broken from the sun and heat. The title was clear. We ended up making a new friend as well. I like that the truck is blue plus it is a basic model. It has manual locks and windows. It is just a good work truck.
However, the heater comes on when you press the brake, so it has to be disabled during the summer. Also, before the brakes get warmed up, be careful and slowly press them or you may end up hitting your head on the steering wheel. Once they warm up, they are like normal brakes though. The windshield needs to be replaced because it is cracked as well.
Reviewed June 8, 2018
We have a Ram 3500 and we love it! We have gone over 300,000 miles in 3 years towing RVs all over the United States and Canada. It has been strong, comfortable, durable along with a great towing package and the price was right. My favorite feature is the 2 person dual control on the AC/heater temperature and the dual seat temperature control. But they could do away with oil changes and make tires that do not have to be replaced. Other than that, it has been very trustworthy and never caused us any problem except for routine maintenance.
Reviewed June 7, 2018
I purchased a Dodge Ram 1500 quad cab. And I love this truck. It rides smooth. This truck is great for on and off road. This truck gets up and goes no hesitation. But I would make the dodge level. I don't like the fact that the front of the truck is approx 2 inches lower than the back suspension. I also would maybe put a nicer rim on this vehicle. Also the steering box should be changed in this vehicle. They have been known to cause issues like the death wobble. The slider also needs to be reinforced and a sturdier lock should be used. But I love the body style and comfort of the interior. And the overall appearance and per