Dodge Ram

Dodge Ram

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About Dodge Ram

The Ram pickup is a full-size pickup truck that is marketed as the Ram Trucks brand. Read more Dodge reviews to learn about other models.


Dodge Ram Reviews

ConsumerAffairs has collected 604 reviews and 1,565 ratings.

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Page 2 Reviews 10 - 40
Punctuality & Speed

Reviewed May 31, 2022

I purchased a 2018 Ram 1500. It was my dream truck. Well that quickly turned into a nightmare. The PCM went out. Still under warranty. The mechanic has had my truck for over 2 months. Gets a new pcm and that one is bad. Now saying he has no idea if or when he will get a new computer. They are so short no place in America has one. So now I have a paper weight that is costing me a ton of money! With no help from Dodge Ram whatsoever. Ridiculous. I will never purchase a Ram again and will tell everyone I talk to to never purchase one either. I will be trading in this truck as soon as I get it fixed if ever.

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Price

Reviewed April 11, 2022

This is my third Ram pickup. I have always been very pleased with these trucks until now. The first problem was the "hemi-tap" which I first thought was a sticking valve problem. None of the usual valve treatments worked and the problem got worse. I did some research and found that the tap was the result of warping of the exhaust manifolds resulting in the the manifold bolt heads snapping off at the block. The bolts had to be drilled and the block re-tapped for a new bolt. Apparently, the manifolds are not properly cast - they are "green." In other words they are cheaply manufactured, probably in China. Moreover, if not repaired, it can cause engine damage. This cost me about $1,000 to replace two bolts, and I am just waiting for the next bolt to snap. This problem has been known to Dodge for years and they have done nothing to fix it, and have not had a recall.

The next problem is the air suspension system - an expensive "luxury add-on" which does not work in cold weather. When the system fails, and it does so with increasing frequency, the truck seems to be riding on the rubber axel stops and becomes difficult to control on an uneven surface. This is a serious safety problem which from my research has been around since at least 2013. Again, Dodge doesn't care. Today, I made arrangements to replace the air suspension system with Monroe shocks. The parts will cost about $600, but I will have to find someone to do the work at a reasonable price. I have purchased my last Dodge vehicle because Dodge obviously will not stand behind their products.

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Customer ServiceStaffReliability

Reviewed Feb. 17, 2022

I purchased my Ram truck, new in September of 2021. Within a few months of owning it and just under 7,000 miles I started having vibration/drivability issues. My truck has been in the shop for the same issue approximately 9 times in the past year. I started a claim with Stellantis (Owns FCA) towards the beginning of December 2021 after several weeks of waiting I received an offer to buy back my defective truck.

The offer I received to buy back my truck was far from satisfactory and would leave me still owing approximately $16,000 on my loan. I was then offered a cash and keep option, $4,000 and a CDI code (employee pricing). I countered with $5,000 and the CDI code to which they accepted. However, come to find out there are no dealerships willing to honor that CDI code on inventory already in transit or currently on their lot.

I was told by multiple dealers of the RAM brand that if I wanted to use this code and receive a new truck at the employee pricing I would have to order something and wait at least 60-90 days, if not longer. I am now expected to continue driving an unsafe defective truck that the dealership has been unable to determine what is causing the issue, putting my family and I in harm's way from a potential failure.

I have been a loyal Ram/Jeep owner for the past several years and always appreciated how well the customer service was and the fact that they stood behind their brand. It is absolutely absurd to me that a company would not stand behind their brand in this case. How a company can expect a customer to continue driving and paying for a defective vehicle, take a loss on the buy back of their defective product, or accept a cash and keep option with a CDI code that cannot be immediately used to help a family get into a safe vehicle is absurd! The fact that Stellantis is okay with this vehicle remaining in service with the safety and drivability issues it has is extremely disheartening.

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Customer Service

Reviewed Feb. 1, 2022

Dodge Ram has been my dream truck for years. I finally was in a financially sound enough situation. I could afford one, brand new, off the lot. I researched for one in my price range with most of the features I wanted within my price range. I decided on a 2022 Ram 1500 quad cab. 7 miles on it when I went to the dealership. I was so excited when they handed me those keys after I signed the papers! I drove off the lot Saturday evening, took my wife to dinner, drove the truck to work. On Sunday I started the truck and the check engine light came on. The dealership was closed on Sunday so I took it back Monday. They told me it was a cylinder 4 misfire due to an injector being stuck in the open position so they replaced it. I got the truck back Tuesday. I drove to the grocery store and home.

Wednesday, I got up and went to run an errand. I started the truck and the check engine light was on once again. I took it back to the dealership. It's now Tuesday and I haven't seen my truck since I dropped it off. I reached out to Chrysler multiple times, reached out to the dealership who said they were waiting for Chrysler, Chrysler said they were sending a tech out which they have yet to do because they were waiting to hear from the dealership. It has just been a complete disaster at this point of back and forth and I am making payments on a truck I'm not even able to drive. The customer service I've received from both ends is less than acceptable and I would not recommend purchasing a vehicle from Chrysler nor will I be doing this again.

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Customer Service

Reviewed Jan. 26, 2022

Dodge Ram - WARNING - If you have a 2019 or 2020 Dodge Ram Diesel. GET RID OF IT. Our 2019 with less than 30,000 miles has been at the dealership for 45 days now with NO RESOLUTION. We were stranded on the Interstate for two hours - IT JUST DIED AS WE WERE DOING 75MPH, - we are blessed no one was right behind us. The "warranty" that is supposed to be top rated is useless. The case managers, supervisors, do not return calls and the poor dealership service managers are left to deal with things that the "engineers" don't know how to fix.

The fuel pump recall doesn't have a fix and there is no fix for all the damage that comes when the fuel pump goes out and sends metal shavings all through injection system. Our last update after 45 days (and paying two truck notes) is that "STAR" engineers have no idea how to fix this damage. We have been without a vehicle all this time. SO IF YOU HAVE ONE OF THESE, GET RID OF IT BEFORE YOU ARE LEFT IN A MESS LIKE THIS!

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Reviewed Aug. 5, 2020

I've been driving a 2014 Ram Crew Cab (Tradesman) for 10 months. I've done the maintenance and filled the fluids, but had to have Radiator, Cap, Hoses, 6 spark plugs, 2 ignition coils replaced. Then Starter, then Radiator cooling fan. Now the engine is "blown" after driving 12000 city miles! Something smells foul.

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Reviewed July 21, 2020

I own a 2016 Dodge Ram 2500. I was having transmission problems as a result of a recall on solenoid. I had it replaced 4 times. The first three times I was still under 100k miles. I had transmission rebuilt $3700. Service engine light came on again. Brought it to dealer where they replaced solenoid again. Dealer said truck needs new transmission and cost would be $7900. I asked Dodge for assistance covering parts since it was a result of recall. 2015 truck had 100k warranty and 2016 only 60k which is obviously not long enough. Dodge would not offer any assistance at all. The truck engine is not built to last long.

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Reviewed April 29, 2020

Horrible!!! My Dodge 3500 dropped its 4-wheel drive towing 1/3 of the weight it's rated for. It has never been fixed by dealership right since. It's spent over 6 months of the past year at the dealership. I made an appointment. It took two weeks to tell me what's wrong. Now it's been there for 3 months and they "can't figure out how to put parts in and think they need more parts. I've talked with Chrysler corporation which just says it's on the dealership. I've talked to a lawyer now. I've owned Chevy, Ford and Toyota trucks. Never been treated like this. They won't even offer a rental truck. Buy any truck besides a Dodge. Horrible company.

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Reviewed March 14, 2020

2020 Ram Longhorn seats are uncomfortable and painful. Beautiful truck however, it is undriveable due to the extremely poor seat design. The contour of the seat design hurts the legs and hips and was not thought out whatsoever, which destroys what would be a great truck. It is important to design a seat correctly to make your product driveable, what a complete disappointment and it is unfathomable how this could possibly pass testing. Ram needs to step up and rectify this issue immediately.

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Reviewed March 12, 2020

This has been a nightmare of gargantuan proportions. I purchased a vehicle, signed the paperwork December 9, 2019. The vehicle was finally delivered to me Friday, December 20th. It was dirty inside when I picked it up and it never worked properly. I took it back to the dealer the following Monday morning (Dec. 23rd). It is now March 11, 2020 and I still do not have a vehicle. The corporate employees I have had to deal with told me things like, they have an unlimited amount of time to decide what to do. They don't return calls in a timely manner. They are trying to get me to take another truck and charge me more, because the special that was running at the time I bought the original truck isn't applicable now. They have offered to trade vehicles for weeks, but haven't agreed to a meeting time to arrange for it.

I have been paying insurance and payments for a vehicle I don't have and they haven't offered to reimburse me for the insurance. I posted on Dealer Rater and BBB in January and it was the only thing that got their attention, so here I am again, hoping to get this settled and, to be honest, I don't want anything to do with Dodge/Chrysler anymore at this point. I just want my money back so I can go elsewhere and purchase a vehicle that works from a dealer that cares. Oh, and the real kicker is that I have since found out that the problem with this model has been known for over four years, the parts to fix it are hard to get and one service tech said he is surprised by one of these vehicles lasting 10,000 miles before the failure occurs. Yet, they are still selling the vehicles. If they are out of warranty when the problem occurs, it costs over $7000 to fix it.

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Reviewed March 8, 2020

I purchased a brand new 2020 Dodge Ram Super Cab. In the first 47 miles the screen went blank on the 12 inch Uconnect, Power windows didn’t work, air-conditioning didn’t work etc. A few miles later the cruise control goes out of control, Now The adjustable foot pedals won’t adjust, All this happening in less than 500 miles, these things should not be happening on a brand new truck.

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Reviewed Feb. 26, 2020

Problems with the truck less than a year after purchasing. Several recalls leaking lights that ruined my interior several work orders done under warranty constant check voltage light and now that I'm out of warranty the transmission is skipping. I'm trying to run a small business and now have to worry about how to pay for Dodge’s shortfalls! I have been a dodge customer for a long time but not anymore. Let's see what bad news will the dealership give me today?

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Reviewed Feb. 21, 2020

Bought a 2013 Dodge Ram. At 122000 Mi started to get a lifter tick in it. Took it to the dealer, was told for the amount of $9,000 I needed to replace the engine. Apparently Chrysler released a service bulletins with this very problem I'm here. I have been a loyal Dodge owner for 30 years but to be left out here hanging on here and basically told too bad your $50,000 truck is a piece of junk is disappointing at best. I will never buy a Dodge product ever again.

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Reviewed Feb. 7, 2020

Ram trucks look good and the 5.7 motor is very strong but transmission is junk along with their wiring harness. I switched from Chevy to ram just because the price for the ram truck was about ten thousand cheaper. That was my mistake and now I'm paying for it. Really do your research and look at reviews but be aware of some reviews that are done by independent companies that the manufacturers pay for. Find the reviews by actual ram truck owners. I will not buy another RAM.

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Reviewed Feb. 1, 2020

Have owned 3 Dodge Rams...all had transmission problems and required replacements. All had issues with Limp Mode which is when the vehicle dies while driving. Stay away from these turds...go with the undisputed winner Toyota Tundra.

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Reviewed Dec. 27, 2019

I bought this truck used 5 months ago. Nothing but problems. Front brake calipers literally melted. At 80000 miles rotors shot. Someone put wrong antifreeze in it. No heat on driver side. Little heat on pass side. Now in last 2 weeks truck has taken off at full throttle. Only way to stop is turn truck off. Had it looked at 3 codes. High battery output. Throttle control module engine light. Dodge says my floor at made the throttle stick. What a joke. Will never buy another dodge. Poor quality steel. No quality control. 160 dollars diagnostic fee every time you go into their shop. Dodge YOU are a joke. Going 2800 to replace heater core. Ha. Not in this lifetime.

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Reviewed Dec. 15, 2019

I love this truck. I chose it over the Ford, Chevy, and Toyota. I loved the styling and the fact that it was 4 wheel drive on demand. The interior is excellent. So far the car has held up for me. I purchased it with 10,000 miles and now have 110,000 miles.

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Reviewed Dec. 15, 2019

Bought Ram 1500 Ecodiesel Laramie three years ago and absolutely no issues. Great vehicle; tows a large bass fishing boat up hills with ease. Excellent fuel mileage. Smoother ride than most sedans and other SUVS I have traveled in. Great sound system.

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Reviewed Dec. 15, 2019

The truck is an excellent version this year. Lots of room and very comfortable. The interior is well designed and easy to operate the instrument panels. The handling of the Ram is a bit tough because of the rear of the truck being so light but I've added weight by placing blocks in the bed and covering them easily as not to be seen. The price of the truck is a bit costly. With gas prices rising they should bring the price down. Otherwise the performance and durability are worth the money. I would recommend this truck to all. Go and check it out. You will not be disappointed.

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Reviewed Dec. 14, 2019

Comfortable to ride no matter how far. Feels safe and solid. Toss anything we would like. Seems to be made very well. Looks good and when purchased had no rust like comparable Fords. The fords all had rust on frame and the Ram didnt. Overall better quality with the ram than with other brands drove. Seems more solid than the others.

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Reviewed Dec. 14, 2019

Love the truck but hated the dealership. The only reason our new RAM received a 4 out of 5 is the electronic's. Most manufacturers include the electronic's for free and Doge makes you pay either a monthly or yearly fee.

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Reviewed Dec. 14, 2019

I've had my Dodge Ram for over 2 years now and it's hands down the best car I've ever owned. Not only does it look good but it's a really reliable truck, I haven't had any issues with it whatsoever, basically it's perfect at everything, best truck brand around.

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Reviewed Dec. 13, 2019

I Love my truck from inside out, if I've ever had a problem they were right on it. I'm an female but I wanted a truck and I'm so glad I chose the Ram. It looks and feels top of the line and didnt break the bank!

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Reviewed Dec. 13, 2019

So far great truck with diesel. Only draw back so far is the DEF system. It cost $800 to have the system flushed saying it was contaminated. Was very careful all the time. Truck only has 16,000 miles on it.

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Reviewed Dec. 13, 2019

I had a great experience when I owned my Dodge Ram. The truck was very nice as far as inward and outward appearances, and it was sporty enough for a casual day, for a baseball cap and jeans, and classy enough for a Sunday afternoon tie and shirt day. The gas mileage was much better than I thought and the ride was extremely comfortable. There was plenty of leg space and the engine was as quiet as a mouse. If I ever get to the point when I can afford to purchase another Ram, I would do it in a heartbeat, with no hesitation.

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Reviewed Dec. 12, 2019

We own a 2003 Dodge 1500 Ram diesel that was bought new and driven 226,000 in CA. Cummins has never been touched except for oil changes. Read tailights fill with water and must be replaced and the transmission died at about 140,000 miles and we made a mistake rebuilding when a crate trans is $1,400.

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Reviewed Dec. 12, 2019

My truck I bought brand new and less than two years was in for warranty work for over six weeks and back many other times. Was not done to my liking. Many recalls. Also Chrysler corporation was no help and they dropped the ball.

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Reviewed Dec. 11, 2019

Dodge has been trending upwards for the past 10 years. I think they put a great deal of processing and planning to make a very dependable product. I have had a Dodge Ram for more than 10 years and I’m sure I will be loyal to this brand.

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Reviewed Dec. 11, 2019

My Dodge Ram had 500000 miles on it when I got rid of it. No disappointments. I never replaced 1 injector, normal wear and tear. It went through brakes. Other than that, it was a great truck. All truck makers have little quirks, lights that burn out, front and back. Some switches, electrical.

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Reviewed Dec. 11, 2019

Mileage improves with driving over time, as an average customer the dealership treats me very well, the mirrors could be improved for better side view and rear view. The sound system is great. For me the instrumentation is well laid out

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Dodge Ram Company Information

Company Name:
Dodge Ram
Website:
www.dodge.com