Dodge Ram Reviews

When a auto company (RAM) fails to take care of SAFETY recalls, that should tell you what they think of their customer base. My 2017 RAM 3500 had two SAFETY RELATED RECALLS and in both cases failed to repair. The first recall was related to the drag link that loosened with the possibility of losing steering control. Instead of using solid steel hex bar for the drag link, they used a cheapened stamp steel unit that allowed the tie rod ends to loosen with possible loss of steering. Their sanctioned fix was to weld the tie rid ends to stamped metal unit. By doing this the owner was no longer able to align their RAM without cutting the welds or replacing the unit with a solid steel unit at the owners expense. If they cared about their customer they should have replaced the faulty part with the known safer part.

Junk. Going on a total of 5 weeks in the shop. 2025 3500 Cab and chassis. Same problem as everyone else is having. Won’t shut off, won’t go in gear. All the same warning lights on. 4 times I’ve been stranded with a trailer on. 2 times it’s been in the shop. It’s hard to make a living with a new truck that won’t run. I was dumb enough to buy 2 new ones.

I have a 2020 Ram 1500. Called Uconnect as car okay no longer works and was told I am two updates behind. Those updates are no longer OTA, and I would have to go to the dealership for the update. Called the dealership and they said it would be $250+ and take an hour and a half. Basically they stick a USB in and let it update. No one needs to be there. So I am paying for nothing. Something I could easily do myself had their piece of crap updated in its own. They do not have the files available anywhere to do it yourself.

Have talked to Ram care several times about recall on my 2018 Ram 2500. Keep getting the same reply. Parts not available and no idea when they will be available. I have talked to a lot of people who are in the same boat as me. No information and no recourse. If this is how they do business then buy from another manufacturer. I have owned two dodge vehicles before this one and quality has gone down hill and customer service is nonexistent. Very disappointed with this vehicle.

This is the first review I have ever written. If I could, I would leave a negative star. I am writing due to Chrysler in general having extremely poor response to my issue. I have a 2021 Ram 4x4. The check engine light came on. When I tried to get the problem resolved, of course it could not be checked because the light was no longer on. This happened four different times before the tech was able to determine what the problem is. Some type of High Voltage Battery needs to be replaced. Chrysler won't replace a replacement until the Dealer (Lithia Chrysler/Jeep in Missoula MT) can verify the original has gone bad. More back and forth. The dealer is telling me this could take as long as 8 months.

I own a 2020 Ram 1500 5.7 liter etorque. The water pump went out. Normal service item. Truck has been down. Ram says there are not any water pumps in America to fit my standard truck and they won't be available until mid-December. I have one on order, part 68261224AG, and call customer service a couple times a week. I have a friend in Tamp who suggested I call Galena Chrysler Ram Jeep in Ft Meyers FL 239-481-2600. I called and sure enough the parts guy said they had 2. He then proceeded to tell me he wanted $600 + $50 dollar core charge. I explained I had one on order for $390 with core charge. He said that was his price. Ram is delivering thousands of trucks a day with the same water pumps. I sit paying $40+ dollars a day for a car rental. I need a new truck next year and they think I will spend $70K to be treated like this for my brand loyalty? This is a horrible company.

Bought a cert pre owned 23 Ram 1500 a month ago. Go to use remote start on app but no option shown. After calling, org owner used the trial and if I want to use it it’s $18 a month. How about a free trail for each new owner? You’d make more from people forgetting to cancel. This on top of no multi vehicle discount. Bad look Stellantis! Shouldn’t nickel and dime your faithful customers, else you lose them.

***STAY AWAY*** I would give a ZERO if I could. JEEP Dodge RAM sells overpriced piles of junk and then says we "don't build them" (all of them told us that almost like they are trained to say that because they know they sell overpriced piles of junk). They sell you a rolling dumpster and then leave you hanging in the wind. I would recommend to anyone buying a new car to avoid Jeep Dodge Ram like the plague unless you like spending all your time being jerked around on emails and calls and everyone from the dealer to the corporate office points the finger at everyone else.

My name is James **. I own a Dodge Ram 5.7 hemi. Had problems with the front suspension so I took it to TK Modern Auto Brooklyn NY for repairs. Drove the vehicle for one month and had to take the vehicle to island Chrysler Dodge Ram to get an inspection into regards to why the vehicle was making loud noises when you drive it. Find out that they did not do the work to the vehicle so I've been out of a vehicle for 18 days. My vehicle is located at Island Chrysler for 18 days and can't seem to come to no kind of conclusion of how to fix my vehicle through Carshield. Constantly calling the service rep at island Chrysler and can't get through for the last 6 days. They refuse to accept my calls and to tell me anything as far to my vehicle.

December 2024 Bought a 2024 Ram 6.7 Rebel 90,000 dollar truck. Transmission went out at 6k miles. I was told by Larry H Miller Ram in Albuquerque NM they did not have a tech with an unknown fix ETA. May 2025 bought another Ram 6.7 (3500 Laramie) truck has been in the shop 6 times for electrical problems with no fix. Currently 20 days in the shop for the 6th repair attempt. I’ve spent around 180k on Ram trucks in the last 8 months with nothing to show for!!

DO NOT BUY 2025Ram!!!! I have had the vehicle for 3 weeks and have been stranded multiple times for the truck failing to start. It even lost power twice while driving. Had the vehicle towed and worked on multiple times. Major wiring issues. I only put 400 miles on it (most of which is back and forth to the dealership).

My 2021 RAM 2500 is sitting in a dealership for over a month now because of a shortage of parts. I have escalated the situation to RAM and have been unable to get a date when the part will become available. I've been told it's due to a global parts shortage. Stay away from this brand!

June lease a 2025 Ram 1500, July 10 drop off cause cluster went out. Ram stated it has a shortage in cluster, been 2 months and still waiting on part, ask to trade out to new lease. A no go cause I'm upside down.

I’ve had nothing but problems with the truck. Truck has driven extremely rough with lots of cabin vibration. I was told the tires could have flat spots and the build quality was poor. Worse yet the truck suddenly stopped on its own at 75mph on the freeway with all kinds of red alerts on the dash. Very scary and it has occurred more than once so there is clearly an underlying issue. Pretty unhappy overall. Stellantis has not responded to my open BBB complaint and their customer care team provided no help in response to opening a ticket. I’m now spending time contacting an attorney to return the vehicle under the lemon law. Don’t make the same mistake I did.

So I have a 2022 Ram 2500. 30K on it for mileage. I go to start the truck, and it is dead. I pull the battery out of the truck, and it is dated 2014. Why the heck would a 2022 truck have a battery dated with manufacture date of 2014 and of course, no one wants to hear it or replace it.

***BEWARE*** I purchased a 2025 Dodge Ram 3500 Tradesman and at first I LOVED IT BUTTTT after only 813 miles it has left me a Very Unhappy Customer as I am currently Stranded 8 hours away from home!!! It seems I did not do enough research because now I find out that MANY customers have had the same problem so WHERE IS THE RECALL?!?!?! The wheel speed sensors are no good! I happen to be one of the unlucky ones that not only does the ABS not work neither does the truck AT ALL!!! It will not move forward or back once I killed the engine and restarted a short time later all the dash lights came on the leveling system, 4wd, parking sensor temp unavailable and more! This happened as soon as I reached my destination and that was Wed.

I have been a Ram owner for many years. I believe that ram trucks are the best trucks available on the market. Although I have not had a chance to drive a newer model I stand behind RAM and believe they make some of the best quality vehicles on the road even though my ram truck seems to be a lemon and has costed me thousands upon thousands of dollars to keep it on the road.

Do not buy a Ram. The customer service is nothing but a joke. They will have you sitting without your vehicle forever. They don't care. All they want is your money. I have been dealing with them for over 2 weeks and still no response or results.

We purchased a new RAM 1500 truck in January 2025, which has been plagued by manufacturing defects. Despite numerous visits to the workshop, totaling over seven instances, three engine parts have already been replaced. We subsequently applied for assistance under the Lemon Law, but our claim was denied by Ram. Unfortunately, our experience with the customer service team was unsatisfactory, and the dealer's workshop in Northern Kentucky was unprofessional, horrible service! If I could provide a rating of -100 stars, I would. This experience has been the most disappointing of my life with this brand and their subpar service. Previously, we bought a car in like-new condition at this Marshall dealership in Northern Kentucky, only to discover later that it had manufacturing issues and only 155 miles on it.

I purchased a 2025 Ram Big Horn with the new 3.0 twin turbo 420 HP. I have a 2021 Ram with the Hemi, 69,000 never have a warranty claim. The truck has been awesome. I have a new employee starting to work and had to get him a truck. I was skeptical of this new engine package. Boy was I wrong, this new truck with the 3.0 twin turbo is definitely quicker than the Hemi and less noise. If you are sitting still, it is hard to hear it running. I was so impressed with the new package that the new employee will be getting my 2021 and I am proudly driving the new 2025. Basically, very similar to my 2021 except some small body changes and this new engine. It's more powerful and less road noise than the 2021. I do like the new heated stirring wheel and the heated seats. I believe I like the Ram symbol on tail gate better than the RAM letters on tail gate.

“Nothing stops a Ram”? I FOUND THAT A $27 GASKET AND A BOGUS WARRANTY IS ALL IT TAKES TO STOP A RAM!!! I purchased a brand new 2016 Ram Pro Master 1500. I faithfully had it serviced at my local Ram dealer for every oil change and service need. At 121K miles the engine went out (literally 1K miles post warranty). My local Ram dealer told me that a remanufactured engine was not only my best option but was superior to a new engine given that it is fully dismantled and reassemble by Ram certified service technicians vs coming off of an assembly line. Based on that recommendation I purchased and had installed a remanufactured engine from my local Ram dealer at a cost of over $10,500 and was told it had a 3 year/100,000-mile warranty.

The manufacturing of any RAM series trucks that has a leather interior option is extremely faulty. The glue they use does not stick the leather to the substrate of the dash frame. I purchased a Max Care 8 yr - 125,000 mi warranty when the vehicle was purchased. Within 5 yr (55,000 mi) a bubble start to develop under the leather on the passenger side dash. This vehicle has always been either garage kept of has had a good quality sun shade blocking the sun from the dash. After talking with the dealership, they acknowledged this is a know issue since 2019. They said to call RAM Care directly to get them to authorized a full replacement (cost $2429) as this is a known defect.

I bought a Ram Laramie 2022 with an extended warranty to 100.000 miles, I had couple issues but not all was covered, however... I been driving in a mildew smell, I kept having detailing but got worse, detail shop found out rear window leaking on both sides and caused health issues etc. I reached out to the dealership, they want to charge me just to look into it and told me is out of warranty, mind you. This is 2 and half years, 78k truck and I am at 80k miles, this should be taken care of since it's a manufacturing defect but unfortunately, Ram is dodging it. I love Ram. I had 4 of them and this one is an eco diesel but I am still battling to fix this issue or if not I can't drive it and I paid it all, to get a new one I'd lose 53k and I can't get a diesel one again they stopped making Laramie 1500 in diesel. So I am stuck.

I have a 2019 Ram Laramie 4x4 Loaded. Beautiful truck! In 2021, my manifolds on both sides started tapping. It was replaced 3 times, both sides. Very stressful situation dealing with dealerships who really didn't help much due to them not making money off the repairs because it was covered under Mopar Warranty. In November of 2024, I started smelling antifreeze inside the cabin. It was the heater core. $1458.69 to repair. The repairs took place in January of 2025. March 2025, I started noticing antifreeze leaking on the passenger side of the front wheel. Few weeks later, noticed a leak on the drive side front wheel. Took it to the shop, radiators no good, $600.00 repair.

2019 RAM DPF backordered, (warranty). Many calls made to customer care to get a tracking # and ETA of the part (truck has been down for 3 weeks). RAM has not been able to give that info to dealer as well. Customer care case manager did not return my calls or email. He told me he called me on another number after I gave them my number when I open the case. Once I was able to get him on the phone, after 4 calls to other case managers, he said that a supervisor is not available.

I have purchased a 2025 RAM 1500 I have it 2 months. It's been back to the dealer 16 × 4 electrical problems. You think Dodge Chrysler corporation will staying good for this? I am going through the lemon law because I have to. They won't do nothing about the truck. So beware and buying a 1500 new truck.

So I buy a new ram 2500 11th November. By the middle of December engine light comes on. Take it to dealership. They say is the gear selector in the transmission so they did a relearn on the transmission. Ok no problem. Well few days later started hearing noise between shifts so on my way to dealership lost 3rd and 4th gear and was working on 2nd dash lights and transmission was 251 degrees. Overheated. Anyway get there. Was going to have to pay for rental after 5 days cause Dodge want pay no more! So truck's been in shop since 1-2-2025. Today is 1-21-2025. Call today. They said they're replacing the transmission and they have it and lines but the cooler won't be here till February the 24th shipping time so 2 months and haven’t made my first payment. When all this started never pulled anything other than a 5x12 trailer 4106 miles. Beware of Dodge Ram. I have found several people that failed around 2000 miles.

I purchased a new Ram 2500 Diesel Larime in May of 2023, I had multiple issues the first six months with the truck in the shop multiple times for check engine lights. Around 18,000 miles and just over one year the transmission developed a hard shift. Again at the shop multiple times to repair without success. I brought the truck to the dealership on Oct 7, 2024 and have not had my truck since. I sit on a lift waiting on a remanufactured transmission to be installed. I have been over three months without a vehicle. For a company that advertises rugged dependability and heavy duty work rated. Mine was sure full of dangerous safety issues and is not standing up to the promises. To this day my $86,000 truck is worthless, Ram Trucks you have lost a customer in me.

On December 4th I hydro planed and hit a tree head on. My steering wheel air bag did not deploy. After hitting a tree head on at 70 mph. I survived, but broke my femur and nose. There needs to be a way to report directly to Ram to see the issues.

I purchased my 2017 Dodge Bighorn 4x4 HEMI 5.7 & it's been an excellent experience with now 291,784 miles. The truck has its original engine/transmission. Only the radiator & starter replaced... no major repairs. Runs very well without any problem. However, the classic HEMI Tick is present during cold days, but immediately goes away upon warming.