Dodge Durango Reviews
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About Dodge Durango
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The Dodge Durango is an SUV with six models to choose from. Read more Dodge reviews to learn about other models.
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Dodge Durango Reviews
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Reviewed Oct. 30, 2003
I have a 2002 Dodge Durango with 46,000 miles on it. I have had to replace the brakes twice already. Bergey Dodge say they say 25,000 miles is all you can expect out of a pair of rotors due to the weight of the truck.
Based on their statement if I keep the truck until 100,000 I will need 4 set of pads and rotors, this is crazy!
Reviewed Oct. 30, 2003
2 X $114.00 for the window regulators, $400.00 for differential seals and transmission service. $210.00 for headlight switchs. Have replaced front brake rotors three times. Mentally stressed due to numerous near accidents due to engine failure. Very limited steering and brakes after engine failure.
Reviewed Oct. 29, 2003
I purchased a used Dodge Durango April of 2002 with the statement, "this is a great reliable truck for a family, you will get a lot of use out of it." To my surprise, as soon as I had it home for one month, the front rotors went bad and I had to fight with the dealership to replace them. At that time, I also had the steering wheel adjusted, since it was REALLY turned to the left, instead of being centered. I also complained of the engine cooling fan coming on ALL the time, but they stated that was normal and didn't even look at it. Than, about six months later, I had to get the front rotors replaced again, although they stated they had put lifetime brake pads on the vehicle. I replaced these myself, putting the best brake pads on that I could find.
Reviewed Oct. 29, 2003
I own a 1999 Dodge Durango 5.9 ltr. I have had nothing but problems with it. The main problem was I had to have the right front upper control arm assembly and the right front ball joint replaced after only 51179 miles. Cost me $763.45.
Reviewed Oct. 29, 2003
We have a problem with the upper ball joints in our 2001 Dodge Durango. As nationallly documented this poses a serious safety threat to me and my famliy. There needs to be an official recall issued by Dodge on this ASAP.
Reviewed Oct. 28, 2003
I purchased a new 1998 Dodge Durango and had to replace my upper and lower ball joints after 90k miles. The vehicle was making a banging sound when I stopped and started. After both joint and control arms have been replaced the noise continues to appear. What do I do?
Reviewed Oct. 28, 2003
I bought a new Dodge Durango in 2000 and despite taking good care of it I have had several problems. ... I had to bring it in because the engine light came on and was informed that there was a defective part that the dealership had been notified in a bulletin. They replaced the part, but charged me for the labor. The latest problem is a power steering problem. The dealership informed me that because of a leaky seal I have to replace the entire rack and pinion for almost $900. I feel that this is absurd on a car that is only 3 years old.
Reviewed Oct. 28, 2003
My daughter and son-in-law have a 1999 Dodge Durango. Recently the drivers side bearing went out, and the ball joints on both front ends are shot. I read there are several complaints regarding the front ends of the Durango. Thank God a local mechanic relayed the problem to my daughter BEFORE a serious accident occurred.
Reviewed Oct. 28, 2003
I have a 1999 Dodge Durango which I ourchased new. Since purchasing the vehicle I have had to replace the thermostat holder because it gad a crack in it. The left rear electric window stopped working. I have had to replae the AC/Heater fan, automatic belt tensioner, speed controller and two speed sensors. Now the vehicle is jumping when placed in first gear, shudders at about 50 mph and it creaks like its 100 years old. Chrysler says the front balls have to be replaced because they have dried out. They want $320 to repair. This is one of the worst cars I have purchased.
Reviewed Oct. 27, 2003
I have a 1999 Dodge Durango that has 41,100 miles on it. I noticed a buffeting in the front end. I purchased new tires and while in the process it was pointed out that the ball joints were badly worn, both the upper and lower. Rather than jeopardize safety I had a second mechanic at a different garage check to verify if that was the correct diagnosis. This was verified and they were replaced at a cost in excess of $600.00 including the front end alignment after the new ball joints were installed.
Since this vehicle has only 41,000 miles It appears that this is a serious defect that must be corrected before there are more serious consequences. This appears to be a defect and should be recalled to correct this problem before there is a loss of lives.
It has cost me in excess of $600.00 to replace defective parts that through normal wear should not wear out until the vehicle has at least 80,000 to 90,000 miles.
Reviewed Oct. 27, 2003
I bought my Durango in 99 with 18,000 miles from Poway Dodge (San Diego, CA). I took it to the dealer in third month after buying it as it was almost about to roll over when turning in a turn. The dealer this is ok, not to worry. So I kept on driving then it started annoying clicking noise that had been getting worse for over a year but the Dodge in Carlsbad had not been able to diagnose it.
When I brought it in most recently, they were emphatic that it was my ball joint and that my life had been on the line for months! But no one ever noticed every time I brought it in for diagnosis.
Reviewed Oct. 22, 2003
Concerning 1999 Dodge Durango SLT with 57,000 miles: I went in for a front end alignment. Service Center explained that work could not be performed due to excessive wear of the upper and lower ball joints. Replacement cost would be $1,000.00. Even though I bought Added Care extended warrenty to cover this problem I feel that people should know and have their Durango checked for premature wear. I am certainly suprised to find this condition so soon in the life of this vechile.
Reviewed Oct. 16, 2003
I purchased a 1999 Dodge Durango and it seems am experiencing many of the same problems as others I have read about. My oil pressure went to zero for no apparent reason and they said it was some sort of filter in the exhaust system. I complained about a sound of air rushing whenever I turned the wheel and the dealer said it was supposed to be that way! I just paid $800 to repair some bearings in my rear end and also found out all 4 ball joints need to be replaced! I found this out after I just ruined 2 brand new front tires!
Reviewed July 23, 2003
I bought a 1999 Dodge Durango brand new in '99 and have had nothing but problems since then. It started with the very first annual inspection. It had failed because of lower ball-joint issues. When I called Chrysler, they told me to bring it in and they would measure them. They measured them and told me that they were within Chrysler's specs. The following year, I brought it to a different inspection station and they also failed me. I then brought it to a 3rd station for another opinion and got the same results. When I contacted Chrysler again, they had me bring it to one of their dealerships for an inspection and, "POOF" it passed with no problem.
After fighting with Chrysler HQ over the phone for several days they had finally admitted that they used the wrong parts for the vehichle and that they were producing new "Heavier Duty" ball-joints. The person had stated that when the new parts were ready that I would receive a letter to have them replaced. It has now been just over a year from that phone call, I haven't moved in over 10 years, and I still have the same old "Clanking" ball-joints. My question would be that if these stations that are saying that this vehicle isn't safe to drive in my state, shouldn't Chrysler be getting the same results? Are they just covering up a known problem?
Reviewed July 22, 2003
I have so many problems with this awful vehicle. I am a salesperson that relies on a solid form of reliable transportation and my Durango has been anything but that! I bought it used in 99 with 18,000 miles. Granted I put many miles on a car annually but I can assure you that I never miss an oil change at 3000 miles nor do i let any needed maintenance go w/o immediate attention. I have a huge list of repairs, due to poor craftmanship but the worst has been with the front end and the suspension. This was replaced a year ago and most recently I had to have my ball joint replaced.
This was brought in to Vision Dodge in Penfield, NY for an annoying clicking noise that had been getting worse for over a year but they could never diagnose it. When I brought it in most recently, they were emphatic that it was my ball joint and that my life had been on the line for months! But they never noticed everytime I brought it in for diagnosis. The clicking noise still continues and is getting worse. It is in the rear of the truck and is described like a gear slipping upon dead stop and start not to mention even slow drive now. They told me they hear clear as a bell but cant diagnose w/o literally taking the entire rear of the truck apart.
This truck, that is loaded with every luxury imaginable, is the worst vehicle I have every owned. I have rust underneath every window sill (which I'm told tends to happen with this vehicle and it started in 2000!). I have heard that there might be a recall on the front end of this terrible car.
Reviewed July 22, 2003
I purchased my 1999 Dodge Durango new. Within a few months I had a front bearing go. Luckily I was only traveling at about 25 mph. Since then, I have had the transfer case and transmission go out. That was over $4,000. I have also had to replace the tie rod. and now I just found out that the 4 ball joints need to be replaced. This is the first and last Dodge vehicle I will ever buy. I have never had to stick so much money in to a vehicle ever before.
Reviewed June 7, 2003
At 60,000 miles I am having to have the rack and pinion gears replaced and all 6 bearings in the rear end. I do not tow anything and drive my vehicle with care. Also the transmission is slipping and speedometer doesn't start showing anything until 30mph. Costing me $1200 for the rear end work, have not got the transmission checked yet or the speedometer.
Reviewed May 31, 2003
My 1998 Dodge Durango, with 52,000 miles is falling apart. I have transmission, steering and electrical problems. All happened just after the 36,000 mile warenty expired. The power steering leaks, and is hard to turn, the transmission is changing rough and the right rear window does not work. Estimates to repair are approximately $2,000.
Reviewed March 17, 2003
My 2000 Dodge Durango is nothing but trouble. The worst is, the other day I parked at the foot of our driveway to get out and get the mail. While the car was IN PARK it rolled down the hill of our driveway and crashed head on into a 6-foot tall solid brick pillar. (funnily enough, the car is just past the 3/36 warranty) It is now not driveable and we cannot get Dodge to fix it because they say I had to have left it in drive. This is the first time it has happened in park, but it is not the first time the car has switched gears without my doing it. The gear shift sometimes moves and sometimes does not.
Interestingly, federal safety regulators have opened a probe of a possible transmission interlock problem in Chrysler Corp. sedans. Sounds like the Durango may have the same problem.
Reviewed Feb. 28, 2003
The lease matured on 2-26-03. The inspection was done on 1-28-03 at my wifes salon while she was with clients. The inspector asked her if we had the original wheels, my wife told him these were the wheels that came with the vehicle. He asked if she was sure, of course she was sure. So he writes the report and wants to charge us. I started calling Chrysler on 2-7-03 to dispute the charge and have made a total of 16 phone calls so far, and only once has my account manager called me back. It is now 2-28-03, 2 days past the due date and I still have the Durango.
Reviewed Feb. 12, 2003
Dodge Durango 68,000 miles, needs new transmission. Dodge claims mine is the only one with this problem. However I owned a 1990 and had same problem at 67,000. My sister owns 1997, same problem 68,000. Are we seeing a pattern yet?
Reviewed Feb. 11, 2003
While changing front brakes at 31,000 miles, I found the LH hub and rotor on my 2WD Durango loose. The fiber lock nut (which loosens in the direction of rotation) had backed off. The bearings were full of metal. Took it to the dealer. Hopefully they'll resolve it. A close one...The left front wheel could have fallen off.
Reviewed Jan. 7, 2003
We have just gone over 70000 miles on our Dodge Durango. Of course we had the 7/70 warranty and what happens. Our transmission is beginning to fail. Apparently there is a standard defect in all Durangos regarding seals for the transmission. All the rings have to be replaced which requires pulling out the whole transmission. Apparently Dodge knows about this and has done nothing to help the consumers. It really shouldn't be shrugged off as Murphy's Law that our transmission is going out right after the warranty goes out. This is the sign of a badly made car.
Reviewed April 19, 2001
I picked up my 2001 Dodge Durango on March 10. Today is April 19, 2001. The car has had 2 fuel pumps replaced. On Tuesday they said they would replace the fuel pump because it is again loud enough to hear in the car on a highway with trucks all around.
Yesterday they refused to replace it, saying it sounded ok. They made me listen to a new one and claimed that mine sounded just like that. Mine is at least 3 times louder and I'm getting terrible gas mileage. A trip to Missouri after I had the car a week cost me more than double the normal fuel because the fuel pump was bad. I got about 100 miles per tank of gas. The tank is 25 gal.! They say the "screaming whine" is normal.
Last Thursday, April 12th, the steering "locked up" in a supermarket parking lot. I used all my strength to get it into a parking space. They tell me they can find nothing wrong. The car was in the shop all day yesterday. This morning, April 19, the engine warning light came on on my way to work. I drove straight to the dealership and had the service manager, Art Lewis, come out to look at it. He said as long as it isn't blinking it would be OK for today! He couldn't do anything for me today.
Reviewed April 13, 2001
Had the brakes fail on my 1998 Durango twice at 35 mph. They failed to stop the vehicle in a safe distance. Dealer said computer showed no problem with ABS. Two wrecks in one year -- sold Durango, received phone call from another women that had same problem, dealer was telling her same thing about her ABS brakes.
After 2 accidents, 1 sideswiping into drivers door and the other rear-ending 2 old ladies I had to sell the Durango, I was afraid to drive it, thought I would kill someone and that scared me. 25 years driving and had never had a wreck before.
Reviewed March 27, 2001
I have a Dodge Durango 2000. When I roll the back windows down it has a terrible fluttering noise that is very painful to the ears. I have contacted the dealership and have taken it in numerous times to be fixed. They can not fix it. It is a design flaw. They told me to live with the problem, don't roll the windows down and use the air condtioner.
My ears hurt, the children complain and my friends won't ride with the windows even halfway down. It is a BIG frustration.
Reviewed Nov. 30, 2000
I have a 1999 Dodge Durango that has intermittent trouble with the trnasmission. Chrysler service techs cannot fix it after 5 attempts. The driver's window is on it's third motor and glass. There are other multiple problems. I want the vehicle to be taken back by Chrysler under the lemon law.
Reviewed Sept. 3, 2000
I purchased a new 1998 Dodge Durango in January of 1998. In the past few months I have had to replace all four ball-joints, two different seals in the transfer case and recently experienced "catastrophic" transmission failure (i.e. had to replace entire transmission.)
Although I have driven this vehicle just over 60k miles, most of this is highway miles and the car has never experienced "off-road" or towing conditions. I have maintained the vehicle within Dodge's specifications and never would have anticipated the number of issues that have occured over the past couple of months. It is my understanding that ball joints should last in a vehicle for 100K miles under normal operating conditions. I have another friend that experienced ball joint failure while driving his 1998 Dodge Durango as well.
In addition, the local mechanic informed me that Dodge is notorious for their transmission failures, having to replace his 4 times on his Dodge Dakota pick-up. Supposedly, this is due to the transmission overheating and a simple $80 fix (adding a separate cooling system for the transmission) could have prevented this problem. I had complained to Dodge before about the car hesitating on cold start while trying to accelerate, but they told me they couldn't identify the problem.
Reviewed Aug. 30, 2000
We bought a $30,000.00 Dodge Durango in 1998. It is now out of warranty because of the mileage. We recently discovered that the rear-end of the vehicle including the ring and pinion, is defective. The repair was estimated at $2000.00. We also found out from our mechanic that this is a chronic defect with Dodge Durangos and that they are fixing them out of warranty but they refuse to help us. Also we have a problem with the thermostat not working properly (which our mechanic informed us has a T.S.B. or technical service bulletin on the gauges but Dodge, Chrysler didn't tell us about that, and we have a problem with the passenger rear window (which we found out from our mechanic has a recall on the windows).
The only damage resulting thus far is the fact that we have to pay a $600.00 a month car payment on a car that is basically falling apart. We just want the defects repaired. Anything resulting from us we will be happy to pay for. NOTE: We have never used the vehicle for towing or hauling anything.
Reviewed Aug. 28, 2000
I own a 1999 Dodge Durango. I learned the hard way that this vehicle does not have a neutral safety switch that the car should have to change its gears. The car was in the accessory poisition while the radio was on. My daughter was sitting in the front seat listening to the CD player with the drivers side door open. Also my 20-month-old son was in the car at the time too.
My 11-year-old daughter was taken down to the hospital by ambulance for abrasions and cuts to the face, possible broken foot and broken wrist. As for my son, we were lucky nothing happened to him. Lucky too that my other daughter and her friend were not behind the car either.
I almost lost two of my children, wrecked the car and have been an emotional mess for three days. I did a little check on other vehicles only to find out that some of the Dodge Dakotas have a neutral safety switch.
GM, Chevy, Ford, Lincoln, Mercury, Honda, Toyota, Nissan, Lexus, BMW, Mercedes and others have the safety feature. Is Chrysler exempt? I know that Honda came out with it in 1985. It's now the year 2000. Should all cars have them?
One other important fact ... the police officer gave my wife a hard time because she insisted that the car had been running. Then after checking the car, she thought the vehicle had a defect.
We believe that the "safety switch" Anthony is referring to is the safety interlock that requires the driver to press down on the brake before the car will shift out of Park. If this is not required, it certainly should be. At the same time, the old rule about not letting children play by themselves in cars is worth following -- especially when the car is parked on a hill.
Reviewed Aug. 25, 2000
I leased a Dodge Durango 3/98 when they first came out. I had nothing but problams with it. First it was my transmission, it was slipping so I brought it in and my AC was leaking so they had to take the whole dashboard apart. Which still leaks. They told me they put a new trans in but it went again, then they told my they rebuilt it the first time.
After waiting 2 weeks for my car to be fixed, I went to pick it up and I was waiting outside with the guy for them to drive my car to me. They pulled up and said here's your car and I just looked at it in SHOCK. They fixed the wrong car. They didn't know what to say so they told me that car had the same problam.
Reviewed May 2, 2000
My husband and I bought a 1999 Dodge Durango in May of last year. Since then, my vehicle has been in for service at least a dozen times for one problem or another. The front end brakes were popping. The couldn't duplicate at first, brought it in again. Finally duplicated the problem.
The motor is clanking, they told me it was normal? I don't think so, but now the check gauges light comes on at every normal stop and I lose oil pressure down to below 0. They said they don't want to look at it unless it blinks seven times in a day? Whatever.
I have popping in my steering. Was realigned but is still doing it. The brakes are still popping after a complete overhaul of the entire front end. I've had my drivers door regulator replaced three times in a couple of months. There is squeaking in the dash, that went away for a day or so after the front end was repaired, now it's back.
It's ridiculous! I pay $570 a month for a piece of junk. This is not right.
I called the Dodge Hot Line today and was told that all of these problems are either under investigation for a recall, or are a recall item, as mine is not the only Durango with these exact problems!
Reviewed April 26, 2000
I bought a 1998 Durango last June 1999, 10 months ago, with 30,000 miles on it, at Hampden Dodge in Springfield MA. On Easter Sunday, April 23, 2000, I was driving home from visiting my brother in the hospital on interstate 91 and the car blew-up. It sounded like a muffler, but 3 times louder had exploded under my feetand there was smoke everywhere, while I was driving 60 miles per hour. I pulled the car over and then had to have it towed to the dealership the following Monday.
Michael Lavalley, from Hampden Dodge's service department reported that the car's transfer cylinder had blown up and went into the main tran and blew that up too. I asked why this would have happened, since I had just had the car serviced and do every 3,000 miles and the car is only 2 years old. He reported that he had no idea why and it would cost $2056 to repair it. He also told me to call Chrysler directly to see if they would help me, especially because it was a freak accident!
I then called Chrysler at 1-800-992-1997 and talked with a Brian. Brain reported that it was a very bizzare accident and we both agreed that the parts must have been made wrong, for them to explode and break apart. Brain reported that since I had 50,000 miles on the car, Chrysler would only make me pay $750 for the repair. Again I tried to explain that the car was clearly built with the defect, but Brain said that was all Chrysler was willing to do and I was lucky that they would even help me out.
Dodge Durango Company Information
- Company Name:
- Dodge Durango
- Website:
- www.dodge.com
