Dodge Durango Reviews
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About Dodge Durango
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The Dodge Durango is an SUV with six models to choose from. Read more Dodge reviews to learn about other models.
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Dodge Durango Reviews
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Reviewed March 13, 2014
I seen a comment on here someone stating if you treat your vehicle good, it will do the same for you. That is so far from the truth, and does not make sense... Vehicles don't have minds, they don't say to you, "oh hey treat me good and I'll do the same..." MY LIST OF ISSUES: brand new 2012 Durango r/t fully loaded... Second day we had it, navigation went out... All issues my wife and I had with it... navigation (was replaced 7 times with new units)... Leather passenger seat had to be completely replaced... Dashboard noise issues (replaced whole dashboard, and out of service on this one issue over 30 days)... Chrome pieces connected to the vents on inside were falling off... Side passenger mirror kept coming loose... Sometimes if you hit the window up/down button on driver door the sunroof would open or close... Motor to the driver side window went bad... Sometimes the button to have the tailgate lift up or down wouldn't work... Windshield fluid sprayers stopped working....AWD service light would come on periodically....
Ya all these issues with a 2012. We sued Chrysler and got a settlement, and with that settlement they didn't have to call it a lemon... And all of these issues were not a one time deal. They were reoccurring except for the replacement of the leather seat. Needless to say we got rid of it on trade in. Got what we owed on it and now we are ENJOYING OUR BRAND NEW 2014 BUICK ENCLAVE. We will NEVER PURCHASE ANOTHER DODGE. Once you drive a BUICK compared to Dodge/Chrysler product, you will immediately tell the difference in luxury and craftsmanship. DODGE/CHRYSLER DOES NOT COMPARE...
Reviewed Dec. 29, 2013
No lights, No codes and my AWD isn't working, dangerous in bad weather...
Reviewed Oct. 1, 2013
We have had 3 Durangos and we love them. They can't be stopped in bad weather. I towed a camper 200 miles away with no issues. We have had a 1998 and currently own a 2003 and a 2004. It's all in how you treat them. If you take care of them they will do the same for you. I am currently looking for another one for my kids to drive.
Reviewed Sept. 21, 2013
I have owned a 2004 Dodge Durango. Every time it rains the car idles rough. Check engine light comes on. Due to misfire from the spark plugs. Water comes in at the cowl. Leaks right on the engine. Causes misfire and the truck to act very limp. I have took it to the dealership. They let it sit for hours. Then looked at it. Said we don't see anything wrong with it. The truck has stalled on my family. Left us and the four kids stranded for up to 39 mins. I had do my own research about it to find the problem. Hood cowl panel is a very well-known problem with the 2004-2005 Durangos. The dealerships should easily known about this problem. Dodge should pay to fix it since the truck will just stall going down the road or even the highway. But they have refused to do anything about the safety issues. Will it take a family to die for them to do anything about it?
Reviewed Sept. 2, 2013
We purchased a pre-owned 2011 Dodge Durango from Victory Honda in Victoria, TX. It still had an original warranty on it, but we also purchased an extended 1 as well. With our second oil change the dealership stated that we needed to replace our rack and pinion and also the power steering pump... We did that but weren't having any issues with it previously... Then the dealership told us we needed a wheel alignment so they did that also... When we got the Durango back it wasn't driving correctly. It kept going off to the side when you let go of the wheel... We took it back to them about 6-7 times telling them there was something wrong... and each time we were told it was fixed... I finally had to call myself instead of sending my husband and chewed them out that they finally fixed it right and admitted that they hadn't set the wheel straight when they fixed it...
After that the next or so oil change after we got our Durango back the battery light came on and my husband took it back to dealer and was told the alternator needed to be replaced so we did that... Then dealer started having issues with the truck and they couldn't figure out what was wrong... They told us it's probably the battery so we replaced that... Then they said it might be a module... After a week or more being with a rental they said they fixed it so we took it home...
We ended up going to a birthday party and had the truck sitting for a couple of hours and when we were ready to go the truck was completely dead. The key to unlock would not work. We put key in ignition and it wouldn't start... key was stuck/locked in ignition. Ended up having to call tow service to center and help us. We didn't get home until about 1 am... with our 2 kids... So now we are in the same situation without our vehicle... We aren't sure if it's because it's a Dodge problem or if we just purchased a lemon...
Reviewed Aug. 25, 2013
I have a 2001 Durango. While my husband was driving, the front rear end cracked in half and rolled out from under the vehicle. Thankfully he was alone and not on interstate or I’m sure it would have rolled! This is definitely something that should never happen and should be looked into. We also have what I believe is wiring issues, heat kicks itself on & off among other issues. I worry every time I have to drive it!
Reviewed April 21, 2013
I have a 2004 Dodge Durango. Clear coat is peeling. At first it was just a little; within the last 2 months, it is really bad. Does anyone know of a PPG recall? I did not find a recall for the Clear Coat/paint from Dodge. Anyone have any suggestions? I just want the problem fixed.
Reviewed March 1, 2013
Nyle Maxwell Dodge Supercenter did not fix my sensor ABS "brake" to where the warning light will stop shining 24/7. I was charged for the replacement of this part, and I agreed to the charge before they ordered it, just over $1100. I just assumed they had the goal of fixing the issue. I collected my Dodge Durango this evening, paid for all service and parts. But the ABS "brake" sensor warning light still continues to shine on the dash continuously. I believe they explained that when the "brake" sensor light is on, the ABS brakes are not going to be functioning. I was provided with a very confusing "explanation" by the service men. I even asked if this explanation could be emailed.
I paid just over $1100 for an explanation of why the part and service did not work to fix the issue. I was not given a choice of a reduced price for this non-repair. Nyle Maxwell Dodge Supercenter did not make it clear that they would fix the problem for me by ordering an extra $350 part. They asked me to pay another $350 so they could order some more stuff. I declined. I felt there would be no end to my spending, and no promise the next part was all that was required. There is too much "signing-off" required by me as a customer, and not enough commitment by Nyle Maxwell Dodge Supercenter to finish a project. I feel they are not keeping their commitment of what I signed-off, to make that ABS "brake" sensor warning light stop shining constantly.
Reviewed June 19, 2012
While driving down the road or hi-way, my 1999 Dodge Durango shuts down. No power steering, no brakes, all electric works. It's very dangerous. This was while driving at 60 mph.
Reviewed May 30, 2012
Well, I have had to have my windshield wiper motor replaced 3 times in my 2006 Durango. They just keep breaking. I have put out a lot of money on this!
Reviewed March 29, 2012
Whatever pin in my rear end is bad and all on back order because this is a nationwide problem. Is there no recall on this? I understand you have come up with a new one, but who can afford the cost for something you did in building the autos. I want you to fix my vehicle. I am on fixed income and a senior citizen. Fix my Durango for me now for free since you installed a bad part.
Reviewed March 20, 2012
My check engine light came on about a week ago, and my car (2006 Durango) started shimmy-ing, almost like I was driving over train tracks. I would have suspected a tire problem, except for my check engine light being on and a ticking noise the engine started making. It also idles kind of rough when I am stopped or slow way down. I have taken it to four different places in the last week (including a Dodge dealership) and have spent $1,200 to have a tune up, engine flush, oil change (which I have always had done anyway), new MDS solenoids put in, etc.
I took it to another shop this morning, and the guy told me that basically I need to have the engine replaced. It will cost about $7,000. My car is barely 6 years old and has way under 150,000 miles on it. I have only had it for a year, so I can't afford to trade it in either. I have read all over the internet that this is a common problem for the 5.7 Hemi.
I can't believe that Dodge will accept no responsibility for the crap cars they are making, even though my tax money helped "bail" them out! How can it be that they are building these cars to fail, know about it, and continue to stay in business? Someone needs to step in. This is ridiculous! I used to swear by American cars, but now, I'm not so sure. One thing that is for sure, I will never buy another car from Chrysler, Jeep, or Dodge!
Reviewed Feb. 29, 2012
Steering lock. I had a frontal collision after a brake failure/ball-joint failure. On repairs, the steering became stiff and not working. I had earlier fixed the power-steering hose leak. Please advise. It's a Durango 1998 SLT 5.9L.
Reviewed Feb. 21, 2012
This complaint is about my 2004 Durango 5.7 Hemi's rod failure and blown engine. For no apparent reason, the rod broke and came through the oil pan. Dodge should recall all of these engines. They are aware of the problem and even corrected the defect on the newer engines. Therefore, I don't think we should cover the repairs on these manufacturing errors.
Reviewed Feb. 11, 2012
My 2004 Durango was well maintained, yet rust bubbles appeared on the hood, roof, driver's side door, left-rear quarter panel and especially the tailgate and undercarriage.
Reviewed Jan. 21, 2012
I bought this car a year before last. As soon as I paid it off, the window regulators on all three windows broke. The spindle kept breaking. I had to replace it. The driveshaft broke that was $400 just for the part. The wiring for the heat, I just paid $290 for the wires and took it to Dodge in Bloomington. They did not tell me the wires to the blower motor were missing while repairing. I think all Dodge service centers are con artists that just want hard working consumers’ money. This will be my first and last Dodge ever. I should have stuck with a Chevy.
Reviewed Jan. 19, 2012
I have a Dodge 5500 truck. It already had faulty ball joints twice in 41,000 miles. Also, it wrecked two $380 tires.
Reviewed Jan. 18, 2012
I bought my Dodge Durango in 2005. I loved the car until I took it to get my recall fixed. I got a recall stating that something in the control panel could catch fire and it needed to be replaced. So I took my car to Ron Tonkin Dodge, 19300 McLaughlin Blvd Gladstone, Oregon. I waited for about 2-3 hrs and they fixed the recall.
When I was driving home, it felt like the brakes where on. So I pulled over and checked the brake and it was off. So I took it back to the dealer and they looked at it and said everything was fine. A few days later, the seat belt light came on and would not go off; in fact it's still on. Then again it felt like the brake was on when I was driving. Then I noticed my four wheel lock light was on and it was hard to drive and turn.
So I called back the dealer and said you guys did something to my car. I stated it was just fine until I had the recall fixed. They said it was not their fault and they could look at it for a price. So I took it to another Dodge dealer and they said it was most likely the computer in the car needed to be updated. So I paid to have that done and the car worked for a few days. Then the 4 wheel lock came on again. I can drive a few days with no issue, then that 4 wheel lock comes on. To be honest, I'm scared it's electrical and that the car could catch on fire and kill my family.
Reviewed Jan. 4, 2012
In August of 2011, both of my front wheels of my 2001 Dodge Durango were leaning inward causing the tires to wear unevenly. My husband lifted the car up using a jack to provide a better look at the cause. As he was looking at the right front tire, it actually fell completely off the frame! Thank goodness we were not driving when it fell off! I have six children and they are always with me, we all could have been killed. Dodge needs to recall these faulty parts before someone is killed!
The use of our second car is gone for a family of eight, that is a big deal. We are Stuck with a worthless, inoperable vehicle. We are very lucky that we were not injured or killed. The next uninformed Dodge Durango owner may have a incident that ends tragically!
Reviewed Dec. 27, 2011
I bought my Dodge Durango 2003 as accident car with 56,000 miles. The car was in good shape until a week ago when it stopped on my way from work. I took it to a repair shop, who said the oil build up causing sludge on the engine and they blamed it on me for not changing the oil regularly. This was not true. I don’t have a car now. I’m stuck with renting a car which is too expensive and my job is from one place to another. They said it needs a new engine which costs a fortune. I hope this class action go through for I have used other cars without this kind of problem. Thanks to this site, whoever started it.
Reviewed Dec. 3, 2011
As a former owner of a 2001 Durango, I came to love it. I bought a second one. One of the only problems I had was this stupid blower motor resistor switch! I replaced one in my old Durango, I became a veteran of replacing it. The first time, the high setting stopped working and only operated in low. Well now, this time it went out on low and only operated on high! Not thinking much of it, I would get a replacement after the holidays, since it was Thanksgiving night. I wasn't in as much of a hurry this time because I could still use the heat to defrost the windows fine.
So we were at the in-laws. After a great Thanksgiving dinner, I went out and let the truck heat up for the kids and wife. After getting everyone ready in about 10 minutes, we returned to my truck only to find it completely filled with smoke and a heaping glob of plastic, on fire, laying on my floor mat. Had this not melted and fell out of the bottom of the dash, the fire may have spread.
Quickly putting down my daughter, I grabbed the floor mat out of the truck, I realized how thankful I was that night! It could have happened while driving, could have really burnt up my truck had we not came out of the house, or what if I had one of my kids was in the truck while I ran back inside?
Please guys! Don't make the mistake I made. If this resistor is giving you problems, get it fixed right away! I really hope Dodge reads these threads and gets their head out of their money before someone dies! I don't understand how something so dangerous could not be listed as a recall! Perhaps someone needs to die before Dodge will make a recall!
Reviewed Nov. 11, 2011
I have been having problems with my 2004 Dodge Durango. After reading the other complaints, I seem to be having similar problems. I have no AC now, but it would work sometimes. The issue started with the rear AC, then the front. Now, nothing.
I also have a problem with the engine. I stall at traffic lights, stops signs, and my check engine has been on for as long as a year. Mechanic gets it off, and then it comes back on. They said it was ignition coils, which were changed. I love my Durango, and I would like to purchase the 2011 edition, but after the issues I don't know if I want to.
Reviewed Oct. 24, 2011
While driving to work on secondary roads at approximately 30mph, the engine smoked, seized, overheated, bucked and failed. I had it towed and a mechanic immediately noticed a sludge around the top of some gasket. Before further inspection, he said immediately that it was not a good sign at all and most likely would need a new engine. I was shocked as this truck is our secondary vehicle and has only been driven approximately 20,000 miles in 3 years, with regular oil changes and no issues whatsoever! No indication was given via warning lights of any issues nor was there any change in how it drove immediately prior to seizing.
After a day, the mechanic confirmed that it needed total engine replacement. We assumed that we were being taken advantage of and had it towed to another repair place, who only went on to say the same: New engine needed! After researching this online, it seems that many of this make and model have had issues with this, yet there is no recourse with the manufacturer. We were owners of a 1999 Dodge Durango prior to this and that vehicle also needed total engine replacement after 60 days, but thankfully, it was covered through the dealership. We are no longer under any type of warranty and since this is a known issue, we feel that Daimler Chrysler should recognize this known issue based on the amount of complaints there is regarding this! Not only will we be abandoning this vehicle as we are told that if we replace the engine for approximately $4000, it will more than likely to happen again, but we will never, ever purchase a vehicle through this manufacturer again! Shame on Daimler/Chrysler for not acknowledging their fault!
Reviewed Oct. 10, 2011
In 2002, I bought a 1998 Dodge Durango from Lum's in Astoria, OR. It was from a California lease fleet. I was able to get in contact with the lady who had it, as a lease and she loved it.
I put new ball joints & shocks in it. After noticing the funny feel, it's about time to do it again, the tires have lasted just fine (Les Schwab align & tires). I service the transmission every summer. I have had to replace the water pump and the speed pickup sensor in the rear-end. Oh, and recently the cassette/CD players do not work any longer. Other than that, it has been one of the best vehicles I have ever owned. It could have to do with the attention I give it too. I have been told that I'm a little over the top on the maintenance.
Reviewed Sept. 29, 2011
I have 2004 Dodge Durango and had it for approximately 3 years. I have kept up with the maintenance on this vehicle because when I initially purchased the vehicle, the check engine light was on and I was told it that was because, for some reason, it was programmed as a pick up truck. So they got the light off and since then, I have had the vehicle shut down while driving along at anywhere from 20-50 mph. Now, the engine has blown.
I have researched this problem and found out that this is a major problem with the 5.7 Hemi, that Dodge does not want to own up to or help you with. Now, I am getting quotes for $5,700 and my vehicle is not even paid off. I contacted Chrysler Dodge directly and they didn't want to be bothered. I could maybe understand if I was one problem, but search the internet, I am not alone. How can they do this?
Reviewed Sept. 12, 2011
I have a 2005 Dodge Durango. I know this sounds weird, but this is what's happening. I love my Durango to death, but the front air conditioner was messing up a few months ago. It would work only sometimes. Now, the front air conditioner does not even work at all. The back air conditioner works great. I have a 17-month old son that has asthma, so this really is not good on him to deal with the heat. I just want to know how to fix it. I have went to the parts stores around here and they told me the part I need has to be ordered through the dealership. I don't even know how much the part I need is. Please, someone help me.
Reviewed Aug. 21, 2011
I would just like to say the reason people are having problem with 99 and 2000 Durango and Dakota front ends is the way they have the ball joints positioned. I have been a mechanic for 15 years and know for a fact that this is a factory defect.
The vehicles described above are having severe ball joint problems causing damage and injury due to 3 things: First, poor design as the ball joints are both facing downwards instead of facing each other, therefore dispersing more weight to lower joint than to the upper joint. Second, no grease inserts. The most critical thing for anything to work properly. For example, don't put oil in your car and see what happens. Third, all ball joints should be pressed in and not bolted or riveted. This is one of Dodge's most idiotic designs ever.
Finally, fix the above problems and I will state my mechanic professionalism on the fact that you will not have any more complaints about '99 and '00 Dodge Durangos.
Thank you.Samuel **
Reviewed July 12, 2011
i have a blog on the 1st page of this site dated 8-2010. i am teri of maple shade, nj. i wrote my complaint b/c at that time, my ecm/pcm (3rd one in 10 mos.) failed. it took 5 mos for a new, not remanned or rebuilt pc to be installled. i told my mechanic to remove the relay box and order a new one w/ all new switches. upon removing the box, he found a corroded, severed wire, which was under the box. yes--this ran straight to the ecm/pcm. he installed a brand new pc, which died on me after about 1,5oo miles and 6 mos.
last year was july 19. this year was july 10. i need my 5th ecm in 2 years, minus the 9 1/2 months i couldn't drive it. i have no other vehicle. i demand free labor and parts from dodge for the rest of my life w this van. this is absolute crap! i'm the only owner and driver and it cost almost $32,000. dodge got their money, yet i can't drive my van. and they refuse responsibility for the lemon ecm/pcm issues and whatever is really causing the failures. 3 summers in a row w/o my own vehicle and thousands of $$$ for repairs~~for what?? another failure?
i'm permanently traumatized at this point. no one will help me. wt$%^&!!! our gov't and lawmakers need to step up and force these billionaire thieves to take full responsibility for their manufacturing defects or give us new vehicles.
Reviewed June 26, 2011
We purchased a 2007 2500 Hemi Dodge truck fully loaded with 16K miles on it. It is now 2011 and it has 18k miles on it. Since the time of purchase, the original rotors fell apart, the metal split. This is not a wear issue. We took it to a dealer and they of course said they can't do anything for us. As of date, the transmission just died. This vehicle has never been used to haul anything. For such low mileage, we believe that is totally unwarranted that the tranny would go. In addition, the gas cap and engine light keeps coming on and has to be reset even after installing a new gas cap from the dealer.
Reviewed March 30, 2011
I have a 2002 Dodge Dakota. The paint on this vehicle looks like it has been burned off. I would like to know if there is a class action suit against Dodge to get these vehicles repainted. There is a man at work that has one just like mine and I noticed the other day that his is in the same shape as mine. I have a friend that has one that is 2 years older than mine; that too is in the same shape. I find it hard to believe that with this many people having the same problems they have not issued a recall to redo the paint. My truck is black and almost every black Dodge truck that I see on the roads has the same problem.
Reviewed March 24, 2011
I purchased a used Dodge Durango 2004. A $40K car when new, I did not pay as much but about half. This car was for my son in college. Car had 60K when purchased. All maintenance and oil changes were done. Yesterday at 98K miles, it had a complete engine failure. It's great to look at but it's defective.
Reviewed Dec. 31, 2010
I have a 2001 Dodge Durango SLT that also has had oil pressure problems. I have tried everything under the sun to correct this problem. I work at a body shop so I am around cars all day and work with a very talented staff. I bought this truck with 20,000 miles on it. I have changed the oil so frequently that people were saying you're changing that again, like every 2000 miles. Then driving it home one day, the oil pressure dropped to 0 instantly and check gauge lights came on and it started ticking and losing power. I couldn't believe it. I instantly shut it down, had it towed home and then towed to work.
We decided to pull the oil pan and take a look. In order to do that, you must drop the front differential and other misc. parts to get the oil pan off. Its' a bit of a job even on the lift but I have done worse. Let's just say the shop was amazed at the amount of sludge that was in the pan and on the bottom of the shield that covers the crank. I replaced the pick up tube and screen that was 3/4 blocked with sludge build up. The screen opening that lets the oil go to the pump is way too small, a 1/4 of the size it should be! I have pictures for anyone interested!
Their jaws dropped knowing how often I changed my oil. I will tell you there are thousands of complaints with the same problem and they are also being told that they neglected their engine. That's bull! I was fortunate enough to have a facility where I could lift the vehicle and take it apart. I feel sorry for the ones who have to pay for the work; I'm sure it's in the $1000s.
This is a very serious issue that is happening to thousands of consumers. What sucks is that I still like the truck even tough I have had to replace window motors, power steering lines that rotted, door speakers, door switches, wiper arms, heater relays and so on... Something needs to happen!
Reviewed Dec. 27, 2010
Like so many others on here, our 2008 Dodge Durango developed engine knock at 64k miles. We took it to a Dodge dealership (Maroone Dodge of Pembroke Pines) and we were told by the service manager (Kenny) that it was a sludge engine, and that Chrysler wouldn't cover it under the lifetime powertrain warranty because sludge engine is always the result of poor maintenance. I have all but two of my oil change records, as those two I did myself. Because I cannot furnish every record, Chrysler will not even consider honoring my warranty. My wife and I have launched a Twitter campaign against them, and we have their attention. We are working toward making #ChryslerSellsLemons and #BoycottChrysler trending topics on everyone's Twitter feed. So far, we have gotten some high level attention from Twitter executives. The bottom line is that even if I had missed two oil changes, that would not cause oil pump failure and catastrophic engine damage. Reduced engine life for sure, but catastrophic failure at 64k? Not a chance. Every mechanic in the world knows it's a load of garbage.
Reviewed Dec. 13, 2010
I have a 2000 Dodge Durango and since the first month I have bought it, I have had problems with it. When we bought it, it came with a warranty bumper to bumper. My AC was not cooling and it would overheat. I took it to the dealer and they said it couldn’t be fixed through the warranty. After summer, it was fine. Well no, it started idling when parked and will cut off. I will be going at a speed of 15 and cut off.
Sometimes it won’t even start back up. I took it back to the dealer and they looked at it and said it was internal engine problem. They said they will have to pull it but the cost was $500 and not knowing if the warranty would cover it. Well, the dealer made us a deal that he will cover the $500 but he said if they take it apart and it was a head gasket, it will be $2,000 plus to put the engine back together. So either way, if we did get it fixed or not, we would still have to put up a lot of money for our problem not to be fixed. Never again will I get a Dodge.
Reviewed Dec. 8, 2010
Where to start? Well, I had purchased a Dodge Durango from Autex shipped up from Florida; it is in excellent condition and "drove" fine up until I hit 60,000 miles. Now of course, the warranty is up. Stuff always will go wrong, which it did. Like a lot of people who own a Durango, they say they're great cars with plenty of hp but does the transmission really get the job done? My answer is no! It was a dark cold night on some back roads and I started to notice through my music that the engine's RPS were in the red. So I let off the gas and it shifted but it shifted into neutral.
Now I'm going down the road and I can rev the motor in drive and I can feel the gears catching and going back into neutral. This went on till the car came to a rolling stop. I put the pedal to the floor and it caught and I started to move again but it seemed like it was half in gear kind of like when you slip a clutch in a standard. To this day, it does that on and off depending on how cold the outside temp is. Can anyone tell me what is wrong with my Durango?
Reviewed Nov. 22, 2010
I have a 1998 Dodge Durango that is nothing but problems from wheels locking up to the car dying for no reason. These vehicles should really be recalled! It's not fair to us.
Reviewed Oct. 21, 2010
I have a dodge one ton pick up that I purchased for a landscape business in 2005. I used the vehicle as part of a business and personal transportation until March 2009 when the vehicle developed a knocking sound in the engine and I have not been able to drive ever since. The truck started making this noise during the following: "We were returning from town with the vehicle and the vehicle was operating normally. The tuck was loaded with 5 people in the cab (one diesel mechanic, one diesel truck driver, two contractors and one business administrator) two bags of blankets/t-shirts and a full ice chest in the bed.
We continued up the beach until we were about 50-75 yards from our destination when the motor started running rough. I again check the gauges which showed that the water temp had continued to rise but was still about a line width away from the red line. All the other gauges remained unchanged from before. I drove the last 20 yards or so and parked the vehicle but left the engine running.
Once coming to a complete stop, I noticed that the engine idled rough, so I again checked the gauges and the water temp was still below the red line and all other gauges remained unchanged. After about 2 minutes at idle the temp returned to normal and the idle seemed to improve, however, there was now a knocking sound in the engine.
The dealer agreed to try to diagnose the problem and asked me to authorize the diagnostic work and related fees, which I did. I took the vehicle to the Dodge dealer and they indicated that the vehicle need a new engine but could not tell me what they used to determine this except because there is an aftermarket product on the vehicles engine that could allow the vehicle to operate outside of specs, the warrant was denied. When I read through the warranty book, it indicates that aftermarket products can be installed on the vehicle which may allow the vehicle to operate out of manufacture specs. It also says that the aftermarket product needs to be shown to have caused the vehicle malfunction for Chrysler to deny the warranty.
No such documentation was provided. So, I went back and asked for this and none could be provided, in fact the service manager told me then that because the aftermarket product made the vehicle generate more smoke at the exhaust pipe, the warranty had been denied because of emissions equip modifications. My understanding is that a 2005 Dodge one ton Diesel pickup has very little if any emissions equip?
So, I was told by the dealer that I had to contact Chrysler for resolution. I contact Chrysler and they told me to go back to the dealer to discuss the problem. So I then took the vehicle to another dealer in the area to get a vehicle second opinion and they also said the engine should be replaced but felt is should be covered by the warranty. They submitted the warranty claim and it was denied by Chrysler because a hold had been put on the vehicle VIN # indicating that no warranty claim is valid because of a "Banks Kit". Apparently the first dealer had sent the diagnosis to the District Manager and that person put the note on the VIN. The Fremont dealer tried to contact the District Manger to discuss but received no response. I have since found out that the dealers do not have phone numbers to the District Managers and their only contact is email?
Reviewed Oct. 12, 2010
I have 2004 Dodge Durango. When I bought the vehicle new, I was so pleased to finally have a new vehicle that I thought would be dependable. There are too many horror stories to share, problems with shifting, speedometer not working, unable to get the vehicle out of park, etc., so I will stick with the ongoing problem with our brakes. At 27,000 miles, I took my Durango in for a checkup and the dealer said I needed brakes. I had them replace my brakes and paid $410.57 for a brake job. They turned my rotors although they did not tell me they were going to do that specific work.
At around 34,000 miles, I noticed that my car started to shake again. At 37,000 miles when it felt like the wheels were falling off, I took the car to Power Dodge to find out the problem. They told me at 37,000 miles that there was excessive run out at front and read rotors and said I had to have my rotors turned again. I told the dealer I just had the brakes done 10,000 miles ago and they said there is no warranty for brakes because it's been two years since the brake job. I paid another $390 to Power Dodge and they again did my brakes.
Nine months later, I have a car with 44,000 miles on it that I'm afraid to drive. It again shudders badly when I put the brakes on and Dodge's answer is to replace the rotors for $900. Since my last brake job, I have driven 7,000 miles and need new rotors. So let's do the math. At 27,000, I paid $410; at 37,000, I paid $390 and now at 44,000 miles, I'm told it will cost $900 to be able to stop my vehicle. So for $1800, I get to drive 17,000 miles. I only have 44,000 on my vehicle total.
I have a Honda with 80,000 plus miles on it which is newer than the Dodge and have not replaced the rotors. My Toyota truck with 180,000 miles on it has had the rotors turned once. Think there is a problem? Alas, I'm stuck with a thirty plus (closer to 40) thousand dollar lemon. It looks beautiful though sitting in my driveway.
Reviewed Sept. 29, 2010
I keep up with the maintenance on the Durango and change the oil on a regular basis. When the truck started running a little hot, I became very concerned. It would only run hot when I stopped moving but I would never let it get extremely hot. I found that the upper radiator hose had a very small pin hole in it and tried to seal it. After sealing the hole, the hose burst and shortly after that, the engine shut off. Now my mechanic tells me the engine is blown. It never ran hot to the extreme and the oil was always changed so how can the engine be blown? This is my second and last Dodge product. I will never spend my hard-earned money on another Dodge again.
Reviewed Sept. 17, 2010
I bought a Dodge diesel truck 2500 Ram and the truck has only 55,000 miles on it. It started having engine trouble. In March, I took it to the dealer. They worked on the lift pump. In April, I had to take it back for the injectors. I had to take it back because they pinched a wire putting the head back on. Now it is September and I have to take it back; the #6 cylinder is dead. Now, they won't warranty it. I asked for serve record, they didn't have all, but I gave them 4 and they weren't good enough.
Reviewed Sept. 10, 2010
My 2006 Dodge 2500 truck has an engine problem. The truck is under warranty both by miles and time. Cole is refusing to do the work. I have not had my vehicle for over a month. With the vehicles that I have been using, I can't carry both of my kids. And it is costing me extra money and time to do anything.
Reviewed Sept. 3, 2010
I have driven Dodge products since 1966 but am about to change to another brand of vehicle. I have a 2006, 1500 4x4 with 4.7 liter engine auto trans, etc. I bought the vehicle with 23,000 miles on it. I was very excited by the fact that I was getting 17.5 to 18.5 mpg on a regular basis (difference due to wind and/or speed). I drove the truck to the south west last Oct., it averaged 18.3 mpg, round trip. Immediately upon returning home, the mileage dropped down to 16 mpg.
I took it in and was told that it needed an air filter, which was replaced. The mileage continued to worsen. I took it back in to be checked out and was told nothing was wrong, however, the mileage continued to drop. I took it back a third time with same results and continuing drop in mpg. It's currently getting 14.2 on a good day. Nothing has changed that I can see except that it seems to keep running cooler (according to heat gauge). It started with about the width of the gauge needle below the mid-point of the gauge. It is now three widths of the needle below the mid-point of the gauge. No change even on 100 degree plus days.
The second problem is with the brakes. The lights and alarms keep going off. There is no system to how when or why they go off. I have had them checked out by Briggs mechanics, however, have been told that they can't find anything. There has to be something. There also has to be a reason that the mpg has dropped. I have put gas supplement to clean the injectors with the gas each time I fill up. Not sure of what the consequences could be if the brakes fail. The drop in gas mileage potentially is costing me $1200-1500/year. If mileage doesn't get worse or more, I have to trade vehicles. I'm not looking for money, I am looking for solutions rather than trade vehicles/brands. I hope you can provide a solution.
Reviewed Aug. 29, 2010
I have a 2004 Dodge Durango. I was 2 hours from home driving down the highway. The oil light came on, it made a funny noise and died. I got out and checked the oil. Yes, I had oil in it. My husband came and got it, pulled the engine, had a certified mechanic check it and it was due to oil sludge. We did research on the internet to see if anyone else had been having the same problems. We found that people since clear back in the 90s have been having problems. When is this going to stop? Here it is. I am paying for a vehicle that I can't even drive now because I am trying to get the money together to get a new engine for it because of a problem that nobody is doing anything about.
Reviewed Aug. 27, 2010
I have a Dodge truck. It was purchased in 2004 and has somewhere around 47,000 miles on it. Maintenance was performed as per Dodge specs and by Dodge staff. Since November of last year, the truck has been misfiring without warning and stalling upon decelerating. I have taken it back to Chrysler on 4 or 5 occasions to be repaired, the last date was in May. They have replaced the plugs and wires, the wiring harness, the heads on one side 2 times and on the other side 1 time, and cleaned out the heads - to no avail. Each time I got the truck back, after driving for 800-900 miles, the problem would start back up again.
It is really dangerous to have 4 cylinders in 1 head cease working while towing a trailer, which has happened; or while decelerating to get onto a merging highway. In any event, an email went to Chrysler about these issues and they opened a work ticket for me, which was generous of them. The problem is that each time I took the truck back, Chrysler stated they repaired the problem and off I went only to return for more repairs. This last repair, they informed me that they believe my truck is fixed (they replaced an intake manifold). I asked for them to put in writing that the problem of it stalling and misfiring has been repaired and my truck is again safe for me to drive. Chrysler will not issue such a letter and as such my truck is still in their shop.
The reason they won't is more than likely due to a service bulletin they issued in both 2005 and 2007 for the above items, even stating there may be occasions where the problem will not go away, but since there is no loss of life, they will close the bulletin out. I have followed blogs, even the NTSBA where dozens of frustrated Dodge 1500 quad cab owners are experiencing the same problem, but the manufacturer will not stand behind their service teams nor their product and are allowing the unsuspecting customer to drive around in a potentially lethal vehicle.
Is there any way I can get Chrysler to pay attention to this problem? I can send you the hundreds of truck owners experiencing this same problem, but there is no assistance. It is really disheartening when you realize that the US citizen owns a piece of this company. So far no accidents, but not ever knowing when 4 cylinders will cease working or if the truck stalls, it puts me and my family in jeopardy every time we drive it.
Reviewed Aug. 25, 2010
I have a 2008 Dodge 1500 (VIN #**). I have a person, Nate, who is in charge of finding parts, and who I have called several times and the only time I had a call from him, was to tell me he was given my case to find parts. This was four weeks ago. Today is 8/24/2010. It was in the shop for over three weeks, before he had called. My truck is at Sour Lake Dodge in Sour Lake Texas. They also told me that parts are not around to fix my warranty problem, and not to expect it for several months.
I can not believe that you keep selling autos without parts to fix them! I'm not alone with this. I know at least four people in the same boat, about parts as I am. please call me, because I need my truck. I have also owned a Dodge truck before and never had this kind of problem. I have lost about $6,000.00 so far by not working, I need a truck to perform my job.
Is Dodge going to replace my loss? Is Dodge going to fix my Truck? I will be seeking another truck soon, and will be looking at a Ford, Chevy, whatever other than a dodge because of this. I have a family to feed in these hard times, in this country, and need my truck to do so. Did Dodge not get bail out money? This was also some of my money as a consumer,so I did help when you needed it. May I also need a lawyer to find out why I can't get this fixed, even if I had to pay for it myself.
I could not get parts. I would hope Dodge would resolve this soon real soon, so it does not have to come to everyone knowing you don't make parts. This will indeed, hurt sales. I have told Sour Lake Dodge to put my truck back together, and I will pick it up on Friday 8/27/2010. If anything else goes wrong with it because I had to use it, you will be expected to pay for the repairs. Trans is stick shift. It dose not have 2nd gear, and I need this to perform my work!
Reviewed Aug. 23, 2010
2006 Dodge Charge R/T. Shifter will not come out of park. Driver stranded in rural secondary road at night. Common problem that occurs frequently on this and other Dodge models with the shifter. Problem/parts conveniently (for Dodge) not covered under their Extended Protection Service Contract. Driver stranded at night on rural secondary road. Cost of repair $350.00.
Reviewed Aug. 6, 2010
There was a recall on Dodge Durango 2000 engines but I called and they said my VIN# shows that it wasn't part of my truck. The same thing happened to my Durango; it wasn't getting enough cooking into the engine so the engine blew up. I took it to a shop over in Kansas and it took the shop almost four months to replace it with a used engine. Then the day I picked my truck up, it was making a loud noise and the shop said they'd find me another one and they keep playing games and won't give my money or another engine. I spent $1600 on the used engine, then $500 on the shop to put it in plus more parts they said I needed. They keep telling me they'll call me back but never do. I can't drive my truck. It won't get around. Also, my check gauge is always on and the engine light. Can you please help?
Reviewed July 26, 2010
I bought a Durango 2008 hemi. It is the worst handling car I have ever driven. I go around a bend in the road, hit a bump and it wants to leave the road or roll over. I have raced every kind of vehicle you can imagine, and this is the scariest vehicle I have ever driven.
Reviewed July 21, 2010
I have a 2006 Doge Ram Pickup Truck ENG 5.7 Hemie with only 30,000 miles on it and the fuel pump went out. This truck is now broken. I would like very much to know if there should be a recall. They charged me $763.50 to install a new fuel pump; I lost to days of work. Now, the truck has more power than it ever has that makes you think it was faulty to begin with.
Reviewed July 20, 2010
I purchased a used 2005 Dodge Dakota truck on the 3rd of June. I had the truck 6 days and it would not start. I had it towed to the dealership that I bought it at and they had to tow it to a Dodge dealer. It turns out that there is a module in the ignition that is on back order nationwide and they have had my truck for 40 days. The part was originally supposed to be released by Chrysler parts on the 1st of July. That never happened, then the service tech told me the part would be released on the 15th of July, that never happened. Basically, I am without a truck because no one can get the part. I am without a vehicle that I just bought and now am making payments on something that is sitting at the dealership broken.
Reviewed June 20, 2010
I am writing this in concern about a gas smell I have with my 2003 Dodge Durango. I bought the truck new and about a year ago, I started noticing a gas smell. I bought a new gas cap and from time to time, I still smell the gas. I would just like to know if there are any major concerns with this issue. I have 2 children and don't want to feel unsafe with them in my vehicle. I don't have hundreds of dollars to take it to a dealer nor do I trust them 100%. Many of them find "something" wrong and it's usually not what you're asking about or need. Anyway I take good care of my truck. I would just like to know if there was any recall about this. My truck has also been stalling out when I start it up - not on the road.
I have been researching this problem and I am going to replace the speed sensor. I did see that was another problem with other models. I am nervous about taking my truck to the beach this year due to these problems. I know my truck is not new but I only have 65,000 miles on it and I don't feel these are "normal" wear and tear problems. If you think that they are, please let me know.
Reviewed June 18, 2010
Wow, the question for this box is "what happened" automatically assuming something went wrong. I have a 1998 Dodge Durango SLT, 140k miles. I never had a problem with it. The transmission slipped one time since I have owned it. I put half a quart of tranny fluid in it and never had a problem again. It shifts perfect and the 4wd works perfectly. The heat is great, ac is frigid. It starts up instantly no matter what the temp is. To everybody having all these problems, you obviously don't know how to drive/treat vehicle the proper way.
Reviewed June 8, 2010
The 2009 Dodge Diesel that I have is in the shop for the third time in a month. They cannot seem to correct the problem. I am not happy with the vehicle I purchased.
Reviewed May 26, 2010
I have a 1999 15-passenger Dodge Van 3500 with less than 130k, and the frame from the front axle to the front bumper is totally gone. It is rusted off. I cannot even drive because I can't steer the thing. It's absolutely amazing to think what grade of steel was used for the frame. It scares me. Even the frame that holds the coil spring and wheel pin is all rusted out. The whole left front wheel and steering capacity is pretty much gone. Wow.
I was in Madison WI, which is approx. 2 hrs. from my home, with my whole family, eight children and my dear wife, with a six by sixteen trailer load of furniture when I heard this weird noise under my hood when turning around. I got out and saw that the frame was just plain rusted completely off.It took us almost 4 hrs. to get home. It kept getting worse and worse on the way home. Van is now sitting at home and the wheel barely moves when turning the steering wheel.
Reviewed May 20, 2010
I bought this 99 Durango 3 months ago & the AC doesn't work. There is a popping noise in the front end, a squeaking noise like an old mattress in the rear & it's not the brakes even though those have to be replaced this weekend. The driver's side window won't go up or down, & it idles funny like it wants to die. I have never had this many problems with a car I bought in this amount of time. I hear a lot of complaints about the Durango & feel they should recall them & cover the repairs. I am a single mom & do not have money for costly repairs. That's why I bought a new car to begin with. It looks great but the safety is another issue.
Reviewed May 19, 2010
Why hasn't Dodge done a recall on this? I just found out my Dodge truck has this same problem with the recirculating door in the AC ducting. It looks like a lot of other Dodge Ram owners have too. Apparently, the repairs that Dodge is doing doesn't work. Repair quotes are around $460. The dash has to come out. According to online posts, the repairs have to be done again when the door breaks.
Reviewed May 15, 2010
I purchased a new 2000 Dodge Durango in 2000. First thing that went within 6 months was the power window, passenger side. It has never worked right since. For the next 6 years, I didn't drive very much; however, I maintained it with oil changes and services as indicated by the manual when I did drive it. Next were the upper ball joints. Those were about $1,000, then the brakes and rotors. What are they making these vehicles out of?
Then, last month (May 2010), I was driving along the freeway and, all of a sudden, the oil pressure went straight to zero. I pulled over and checked the oil; it was okay. I proceeded home about 5 miles away, when at the last mile, the engine started knocking excessively. I called for a tow. My mechanic said I "spun a bearing", and I now need a new engine to the tune of $4,000.
Based on the historical performance of these Chrysler engines as I have been reading about, it's no wonder it failed. It sounds like it was only a matter of time. The thing has little value now, but I am without a vehicle. Total miles on bad engine were 106,000. That's a disgrace to Chrysler and their workers. They should be ashamed of the lack of quality they put out during those years. Count me in for a class action lawsuit.
Reviewed May 10, 2010
I have a Dodge Durango 2004. I have taken good care of the vehicle as per the owner's manual and changed oil every 6,000 miles. Actually, we changed it usually between 4400 and 5400 miles it seems but never over 6000 or six months. One day last summer (2009), the engine suddenly made weird noises. I was not due for an oil change but went to get one anyway. It didn't help. It kept making noise so I planned to take it to the dealership for a check. The next morning while taking the kids to school, the engine blew up on the freeway or seized, whatever the term is. I had it towed to the dealership where we bought the truck and a full bumper to bumper warranty. My wife meanwhile (just so you know when it rains it pours) is battling a new diagnosis of a very bad form of uterine cancer that has spread to her bladder.
The dealership called that afternoon and the first thing they said is, "What on earth did you do to this truck?" Yes, the tone was snotty and accused me right off the bat. Of course, I told them that we did all of our maintenance and I told him that I had a record for him, even showing what the mileage was and when changed and where. He said that we had to have all of the receipts. How many of you all actually kept every single oil change receipt before you had a problem like this? I have asked over fifty friends the same question and the answer was what I thought, about ten percent actually kept the records (so they said). The rest of them admitted they probably didn't have a single one.
Anyway, so I had the fortunate experience of having one of the quick change oil places I went to very regularly went out of business as they built some new restaurants and shopping in their old location. I also had purchased a bunch of oil and Fram filters from a possible future client that owned a garage/parts shop on the Oregon Coast, who sold me a bunch of oil and filters for what he said was a good deal. All the normal stuff, Fram filters and Havoline mm oil, 5/30. My son was taking a car care class at school and we decided to start doing the maintenance ourselves. Long story short, I never ended up selling a system to that guy and he ended up closing his shop down so I had no idea how to find him or if he would even be able to help me!
I have spent the past ten months flying to California twice in order to get to my own boxed records (I did have a couple of receipts it turns out) that I had just shipped to my parents for storage a month or so before the engine failed. I also had to hunt down the one pit stop I had gone to that I was missing a record for and I did end up finding the private garage shop owner and he agreed to give me access into his storage unit and to search for what I needed. Thank goodness, this guy followed rules for his business and he had kept the last seven years of receipts. It took four trips to finally find what I was looking for but when I did, it was like hitting the jackpot!
I am on my way down to the dealership today with a letter of request and some printed out documentation on the oil sludge problem and what I believe now to be the problem, information about how Dodge royally screwed up by suggesting oil changes every 6,000 miles or every six months right in their owner's manual and building the engines so small and with such a shallow oil quart capacity. This most definitely is what caused the problem with my truck, so far as I can tell. I have copies of every single oil change now. So let's see what Lithia of Eugene does with it. I will post a response here and let you all know.
Reviewed May 6, 2010
I purchased a used 1999 Dodge Durango 4x4 with a 5.2 V8. It had 80,000 miles on it when I purchased it in 2004. I have pulled a 3500 pound travel trailer for the past 40,000 miles. The original engine and transmission now have over 115,000 miles on them. I needed to replace a transmission speed sensor and a leaking water pump and serpentine belt, but otherwise the engine has run and towed strong all this time! I change my oil about every 10,000 miles with Mobil1 and still no sludge or problems. My Dodge Durango is running well in 2010 with 115,000 miles on it!
Reviewed May 1, 2010
In April of 2009 I was driving my 2004 Dodge Durango with a 5.7 liter Hemi engine. I was driving approximately 45 miles per hour when all of a sudden I had no power. The engine just died without warning. I had the car towed to the nearest Dodge dealership. When they pulled out the motor, they found that the rod went through the oil pan, thus draining out all of the oil and the engine was seized. They replaced the engine and I received the car back. April 23, 2010 my wife is driving the car and the exact same thing happens to her. There are no warning lights, no noises or smells. You just all of a sudden have no power and you have to get to the side of the road. My car was towed again to the same Dodge dealership. Now they want me to pay for the labor because the engine is 400 miles over the warranty.
My concern is not paying half of the labor, but I don't even want this car back because this engine is unsafe. By putting in a new or rebuilt 5.7 liter Hemi, they are giving me another defective engine. This will no doubt happen again. I don't want my wife and children in a car that could all of a sudden go dead. Maybe there won't be anywhere to pull off the road the next time. Someone driving behind you will hit you because they will not realize you are no longer moving.
I feel that I should just be given the book value for this car so that I can go out and buy something else even though I'm still losing out on this deal. I paid $30,000.00 for this car. I drove it for 5 years until the first incident. Then I drove it for one more year until the second engine incident. Now I will probably get less than half that amount to go buy something elsewhere I will have car payments again. All because Chrysler refuses to admit that their product is defective. If you don't do anything else, please investigate this because someone will be killed if it's not rectified. I think I should be compensated in some way, but I don't want that car back. It's not safe and I don't want anyone else to get it either. Thank you.
Reviewed April 14, 2010
The 2006 Dodge Charger r/t 59000 miles engine self destructed. Manufacturer will not assist in an obvious defective engine, that costs 3/4 of the value of the vehicle in 3 years. I have not heard or seen anyone with similar problem from any make of vehicles. Engine only had 1/4 life on it. Vehicle was serviced regularly.
Reviewed April 10, 2010
I bought a 2004 Dodge Durango 4 years ago. The headlights go off while driving. It doesn't always happen. I took it in shortly after purchasing. Technicians couldn't get the lights to do it. I have put up with lights going off randomly. You never know when it will happen. Has anyone else had this problem with Durango?
Reviewed April 3, 2010
On 2/15/10, I was in an auto collision. The truck has been at Rich's Auto Body in Merced ever since waiting for a lower control arm. It is now 4/2/10 and I am still without my truck because Dodge has not produced the part # 52106559ad. I contacted Dodge and was told my complaint is top priority and I was moved up in importance for receiving this part. Dodge has not given a date or even promised a date that the part will make it to repair shop! Help. I need my truck for my life! Luckily, I have been able to borrow a car so far for work. I pay $300 a month the truck payment and $50 every 3 months for Sirius radio and have no truck to show for it. The repair shop tells me they don't know what to do. The part simply does not exist?
Reviewed March 30, 2010
I bought this Durango brand new back in '01. I was driving home one day from work and the truck just shut down and started smoking, came to find out my head gasket was blown because the water pump went out and the truck was practically brand new. My engine is gone, dude tore my engine down into pieces and it is still in pieces, wanted me to pay money upfront which I did pay them. Some of my battery and radio were stolen from my vehicle.
Reviewed March 27, 2010
I will no longer consider a Dodge dealership for future maintenance, or repair work on my 2005 Ram 1500 Truck. In my near 60 years, I have previously owned new vehicles, and never needed all the stated required repairs and maintenance, that I have desperately needed (according to Derrick Dodge). I am very insulted with all the money I have had to spend.
It was not enough to have regular maintenance, such as oil changes, filter changes, tire rotations, etc, and to follow the maintenance manual, but each year, the demands for work needing to be done on my truck increased. I am very stressed as a result of this. Each time I went to the dealership, I suffered from anxiety, knowing that I was going to be facing a dire need for $1,000.00 worth of work needed on my vehicle, that definitely needed to be considered, or face the tragic outcomes, at least according to the dealership.
Due to this treatment I will not consider purchasing another Dodge vehicle, as I was either sold a lemon truck, having to spend all that I have, or have been brutally coerced into expenses, that have been way beyond my means, which has created great stress for me. You have lost a customer, and created much anxiety and stress for her in the process.
Reviewed March 16, 2010
I was on the highway going to work when without warning, I heard a loud fan belt type of noise. I was getting off an exit at the time when my truck stalled. The truck was towed to my mechanic. I was told at the end of the day that my engine has ceased. I got a second opinion and it was confirmed that the engine was gone. I spent hours of research trying to find a replacement engine, got prices from $2000.00 up to $7000.00. I found a company out in Michigan, which was aware of the problem. They told me that they have been rebuilding 4.7 liter engines all day long. The company explained to me that Dodge had made a mistake. Dodge had put the wrong size screen by the oil pan, restricting the flow of oil and causing oil sludge buildup.
The rebuilt engine that I purchased has had the problem corrected ($3.00 part). This whole process cost me $3500.00 out of pocket, hours of research and 3 months of a family limited to one vehicle. Not to mention, an engine problem of this magnitude going 60 miles per hour on the highway. At the very least, Dodge needs to own up to this problem and compensate their customers for their defective engines. My family has been lifetime Dodge customers and if this problem is not handled properly, Dodge will lose many customers within my family alone.
Reviewed March 10, 2010
I just bought a 2000 Dodge Durango and the ball joints had to be replaced already as my car was swerving to the left very badly. It is still driving crazy. I have spent too much money and still spending money to fix this vehicle.
Reviewed March 2, 2010
My vehicle upper ball joints failed. When this happened, the suspension collapsed and the front end collapsed. Do you happen to know if there are any recalls related to this matter? Thanks in advance for your response and assistance! It caused me to wreck my vehicle.
Reviewed March 1, 2010
My wife was in a vehicle accident this past weekend; she was exiting into a rest stop and hit a patch of ice at 45 mph. She hit a mile marker, and then an embankment. She hit her head on the steering wheel, and was wearing her seat belt. I don't understand why the airbag did not go off at that rate of speed. The vehicle is still being looked at by ower insurance company. The front of the 1999 Dodge Durango is damaged in the front, front windshield is damaged; the back window is gone, and the driver's side door is damaged.
Reviewed Feb. 17, 2010
I own a 2006 Dodge Charger Daytona with 35,000 miles on it and we have to have the entire shifter replaced because the vehicle is stuck in Park. We have heard from several dealerships and other mechanics that this is a common problem with these vehicles which share the same equipment and nothing has been done by the manufacturer to correct the issue. Our warranty has expired only seven months ago and as I mentioned the vehicle only has 35,000 miles on it! We were thankful that I was not stranded with my 16-month old son somewhere in the Arizona heat with an inoperable vehicle! We want Dodge to pay for our repairs and correct the issue for others.
Reviewed Feb. 16, 2010
I have been having oil pressure problems. The pressure would drop off to zero at an idle. Called dealership (Larry **) and they never heard of that. Well, researching internet, found several same complaints and problem is oil pump housing screws coming loose.
Reviewed Feb. 2, 2010
I purchased a 2004 Dodge Durango ST from The Auto-Torium in Manchester, NH on 9/10/2006 with 19,523 miles. I maintain oil changes every 3,500 miles and have replaced brakes quite frequently on the front end. But within the last 3 months, starting 11-30-09, I have been told my oil pan is rusted and needs to be replaced at some point. I just took my car into the local Walmart for an oil change on 1-30-10. The technician refused to change my oil due to the oil pan completely rusting through. He told my husband and I that he had never seen this on a car so new. The car has only 88,000 miles.
Reviewed Jan. 29, 2010
I don't have a complaint about an individual, but Dodge Trucks. We own a 2001 Dodge Dakota Quad Cab. For the longest, we've noticed the steering column with more and more play in it. It’s not frightening to drive because you're not sure if it's going to turn when you turn your wheel. I've talked to the dealer, have gone to an outside service company, and they say it's the steering gear. We've had the rack/pinion replaced twice and we still get the same play. We've had the one knuckle in the column itself inspected and it shows no wear or looseness.
Have there been more complaints or is there someone we can talk at Dodge that knows of a problem and will do something about it locally? We'd be really surprised if we’re the only ones having this problem and/or a safety bulletin doesn't exist. Thanks for any help or direction you can provide. There has been no damage yet, but there is extreme concern that we will be hitting someone or something one day because the truck didn't respond to us turning the wheel.
Reviewed Jan. 19, 2010
My car, Dodge Durango 2003 Sport SUV, was rejected for inspection sticker. The mechanic said it needs upper ball joints. I did some research and find out that Dodge Durango 2003 had recall on ball joints. I called the local dealer and gave my VIN. They said, "No, you're not covered under recall." So I called Chrysler's 800 number and gave my VIN. They too said no. So all other Dodge Durangos have this recall, but mine has none. But this problem causes crashes and it will cause me $650.00 to fix. I have four children and my wife is at home. I can't understand why recall could be made for other 2003 Dodge Durangos with broken ball joints and not my 2003 Durango with broken ball joints. How can one have a problem and be covered and I get the same problem and not be covered?
Reviewed Jan. 12, 2010
My 2006 Dodge 3500 truck, after being parked for over 10 hours at work, caught fire and burned the cab & motor compartment completely. The truck is a total loss. The truck was parked in a secure lot so vandalism is ruled out. The 3 electrical after market items added were professionally installed; (1.) a brake controller plugged into factory harness, (2.) battery cable with quick disconnect ends for jumper and winch use and (3.) a 12vt compressed air system. This truck has a caned buss electrical system so you can't just splice into a wire. The computer will read it as a short and turn off the circuit.
Reviewed Jan. 10, 2010
Dodge Durango 99 loses oil pressure. The check gauges light comes on and then it will go back off, and the pressure is back fine. Why is this a problem? All I can do is to buy a vehicle to transport our 4 kids and our other 2 part-time kids. Now it breaks down. This just is not right. Should have bought something else. The last Dodge broke down too - Caravan.
Reviewed Jan. 9, 2010
I had my heated seat turned on and my drivers seat caught on fire. I have been looking for any recalls, all I can find is 03-04 Jeeps that were recalled due to the heated seats catching on fire.
Reviewed Jan. 2, 2010
I own a 2000 Dodge Durango that was part of a ball joint recall. My vehicle had the ball joints replaced but they are already worn out after a couple years. Now, they want $1,200 to "fix" them. I attempted to get an alignment on the vehicle and was advised the ball joints are the same ones as the recalled ball joints. Pro Jeep Chrysler denies this and says, "too bad," buy new ones. I believe that the recalled ball joints are still in my vehicle and are a danger to myself and my wife and Chrysler will not fix this problem. This is not yet a reality but this is the beginning of recording that this is a concern to be brought up here and the BBB.
Reviewed Dec. 9, 2009
I own a 2002 Dodge Durango. I purchased used in November of 2009 with 141,000 miles on it. And without warning the engine locked up. I called the Chrysler Corp. in Michigan and they said they have never heard of the 4.7 engine locking up. So I did research on the internet, and found several hundred websites of people with the same problem. Yet Chrysler doesn't admit to a problem with these engines. Something needs to be done. I’m just glad I was driving and not my wife. I had to struggle to steer it off the road... when the engine died there was no steering and no brakes. This is very dangerous. What’s it gonna take to fix this problem… someone to die!!
Reviewed Dec. 5, 2009
The valve spring on the #1 cylinder broke on my 2004 Hemi Durango bending the valve and pushrod. Talking to the mechanic this seems to be a common problem with the first gen Hemis and was corrected by 05. They even have an upgrade kit specifically for it. I followed up with the local Dodge service dept and their mech verified this was a common problem. No recall was ever done that I can find. So far the repair costs to pull the head, machine the guide and replace all the springs as well as the bent valve and pushrod will be close to $2,000. Dodge claims no responsibility as it’s out of warranty.
Reviewed Nov. 20, 2009
Reviewed Nov. 12, 2009
2005 Dodge Durango odometer read 60000. Purchased extended warranty to 160000 for 2000.0. Contacted warranty company due to the vehicle front chrome panel having bubbling effect and peeling with them telling me that this was caused from rocks hitting the grill allowing air to enter and bubble and peel.
Reviewed Nov. 10, 2009
I have a 2002 Dodge Durango and I was on the highway when my oil pressure suddenly dropped and my engine started to make a very loud clanging noise. I pulled off the interstate and my first thought was to check the oil and look to see if I had an oil leak because I had just checked my oil earlier that day. There was no leak and the oil level was reading full. I got it towed to my mechanic and then he informed me that I was gonna have to get a new engine and that was gonna cost me over 2,000. I have check with 5 other mechanics and have gotten the same price or a few thousand more. I am a single mother of five children and I don't have that kind of money just lying around. I still have 2 more years to pay on a truck that I can't even drive. Now I know why it was so easy to buy this truck.
Reviewed Nov. 3, 2009
Just had my third set of upper and lower ball joints replaced on my 1998 Dodge Durango I've had since new. Also upper control arm replaced this time and many brake problems. I really like this truck with its many problems, but I get tired of each time my garage fixes these problems. He says the same thing that Chrysler know about these problems but does nothing. My question is how many complaints does it take before someone gets off their DUFF and does something about this problem. They fight in court for years and by the time something is done, the trucks are no longer on the road. GET WITH THE PROGRAM PEOPLE!!!!!
Reviewed Oct. 22, 2009
Reviewed Oct. 20, 2009
Reviewed Oct. 4, 2009
Reviewed Sept. 30, 2009
Reviewed Sept. 14, 2009
Reviewed Sept. 14, 2009
This Dodge Durango has had many serious problems. The brake system is downright scary. The ABS force the car to move forward. I have complained many times to no avail. I have also had numerous steering difficulties, including now again with the coupler. Both the ABS and steering could have resulted in a serious accident. This car does not feel safe.
Reviewed Sept. 4, 2009
Interior dome lights won't come on in my 2004 Durango except when clicked on individually. Instrument panel lights flicker, dim/bright. "Door ajar" bell will not stop, even with the key out. I called Chrysler and was told that my car was not part of a recall. Dealer replaced the dimmer switch - the problem remained. Was told the next option to send the "dash" out for diagnosis at a cost of at least $500. I am worried that it may develop the fire issue that so many others have experienced. Ball joints gone as well. No damage.... Just $$$ spent on problems that other Durango owners seem to have as well.
Reviewed Aug. 28, 2009
3 years ago, my Dodge truck air conditioning quit working. I took it into the dealer and they supposedly repaired it and charged me $600 for the repair. The next year, same thing, so I took it back to the dealer and they supposedly repaired it again and charged me another $600. I contacted Dodge and they told me the dealer didn't know what they were doing. This year, I had someone else look at it. They charged me $300 and it still doesn't work. The AC works in the morning, when the truck is cold, but once it warms up, it blows hot air not and cold air. The truck only has 36,000 miles on it and runs and looks like brand new. The last time I took it to Flower Motors, they gave me an estimate of $4,000 for work they said it needs to have done on it. Something is wrong with the AC and Dodge said there are no recalls for this problem. I just want it repaired properly.
Reviewed Aug. 26, 2009
I have a 2006 Dodge Ram 2500. At 83,000 miles, a tie rod end broke suddenly. Fortunately, I was moving slowly so it did not wreck. Four days after having it towed and repaired, I received a recall notice for replacement parts for the tie rod assembly. From their letter and information from the dealer, enough of the original equipment parts on truck models 2002-2006 have broken and been replaced that they have sufficient history with replacement parts to know that some of these were defective. No recall has been made on the original parts in spite of their more numerous breakage.
I called the customer service number provided by the dealer and spoke to someone out of the US. They admitted that much, but refused to provide additional information as to their company. Since the truck was out of warranty, they refused to make any adjustment for the defective original parts. This is my first Dodge product. Prior to this, I have driven several Chevy 1/2 ton trucks to over 150,000 miles and never needed to replace any of the steering and suspension parts. It seems that the heavier duty parts that should have come on the 3/4 ton truck should not have come apart this soon. I have tried repeatedly to contact someone who works directly for Dodge and have been unable to locate a number or address for them. Towing and repair costs was $893.44.
Reviewed Aug. 18, 2009
I have a 2001 Dodge Durango Sport and have been the only owner. The power windows fall without warning and have been replaced twice. Driver side and back passenger. I was told the regulator was bad, not the motor. Of course the part only comes as a complete unit! Now 18 months after the driver's window was replaced, it happened again! Also the check engine light comes on repeatedly and no one can find anything wrong. I have been told "it must be the gas cap, replace it." I have now 3 times and for some reason this works for a while.
Reviewed Aug. 11, 2009
I purchased a 2004 Dodge Durango brand new. It has had severe electrical problems, which I was assured were fixed while it was still under warranty. I assume the problem relates to some of the electrical recalls. It began with the engine starting and not registering any electricity, so I would have to start it again. In the past and more recently, while driving at 65 mph on the interstate, all electrical components (including gauges, dials, and power steering) shut off and I am forced to coast to stop on the shoulder of the interstate with little control of the vehicle. I have to restart it several times while stopped before the electricity comes back.
In addition, recently I had my car serviced at Branhaven Jeep dealership in Branford, CT for an oil change and tire rotation. They offered a complementary car wash which I accepted. After service, I inspected my car and found a bubble underneath the paint on my left rear side fender. I immediately had Chris (the service manager) look at it to which he replied, "The paint is out of warranty". He denied any wrongdoing and even after inspecting the bubble with him and showing him that water bubbled out upon pressure on the bubble. I was treated very rudely by him and the customer assistant representative, Jessica **. There is no doubt these are factory defects, the result of negligent service and/or production.
Reviewed Aug. 6, 2009
We own 3 Dodge Ram 3500 Duallys. All 3 trucks have had problems with the particulate filter, causing two trucks to have cracks in the catalytic converter and one truck just after only 1300 miles clogging and causing the truck to be repaired. There is a severe emissions problem with these trucks. This is the Dodge diesel model.
Reviewed Aug. 3, 2009
My wife's 2002 Durango with 90,000 miles began giving her trouble when she was steering it. Steering at one point almost failed - she had to struggle to keep control. It turned out that the Durango needed a new rack, new rods, a new steering pump and new hoses - parts and labor came to $1,724. It hurts to pay for repairs, but we are lucky nobody was hurt in a potential accident. The repairs cost $1,724.00. Work is still ongoing as our repair person needs to replace a bad steering pump he was given - we will not pay for that. We were lucky that we caught the problem - there was no physical damage.
Reviewed Aug. 3, 2009
I started my two week vacation on July 30, 2009 (still on it at this writing). I am the owner of a Dodge Durango SLT plus equipped with a 5.9 liter V8. It had 82,000 miles on it and had been given once over by 2 mechanics at two different automotive shops. According to them, everything "looked" to be in good mechanical condition, regular maintenance and regular oil changes were performed as required. I was the one and only owner from day one. We left on the 30th from Tallahassee, Florida en route to Cleveland, Ohio, Niagara Falls, New York and then to Raleigh-Durham, North Carolina and back home.
Just outside of Columbus, Ohio at mile marker 160 on the 71 north, I heard a loud "pop". Quickly checking my gauges, I noted that the engine was running at normal operating temperature and oil pressure was normal. Suddenly, the console lights started blinking and I lost all power. I moved the vehicle to the shoulder of the road to check out the problem when I noticed that black smoke rolling out of the front left of the vehicle. My 2002 Durango was on fire and we were 1,100 miles from home. No rhyme or reason, just burst into flames while traveling on the freeway. The Durango was engulfed in flames in no time, however, we managed to pull most of our personal items out of it before it got too bad.
Reviewed Aug. 2, 2009
I purchased a used 2000 Dodge Durango in February 2009. While driving my Durango, it began to overheat all of a sudden. Looking at auto forums and recall websites, I see not only do I have this all of a sudden overheating problem so do many, many, many people. I think this is a safety matter of Dodge and they should do some kind of free testing for Dodge Durango owners. Once the problem is found, replace for free or some kind of discount of at least 25% off. These are the things us Dodge Durango owners have to pay for in order to try and fix the overheating problem: replace thermostat, replace radiator, replace water pump, replace radiator cap, replace radiator hoses - upper and lower, replace bypass hose, flush radiator, sensor, relays, water pump, fan clutch. Living in an economy where money is the problem. After all these replacement parts, some people still can't find out why it's overheating. Something needs to be done and it starts at the Dodge manufacturers.
Reviewed July 30, 2009
The hood on my 2001 Dodge Ram pickup truck flipped up while I was driving down the road. It smashed my windshield and damaged my roof. The hood was also severely damaged.
Reviewed July 29, 2009
Electrical problem: gauges and warning lights work randomly. They go on and off. The dealership has put it on the monitor a number of times at $75 and cannot fix this problem. The owner has told me if it is an electrical problem on a Dodge PU, it cannot be fixed. PU has 160,000 miles on it. I am finding a number of other Dodge PU owners with similar problems. The Dodge dealer will not trade back for this PU due to this problem without a serous discount on the trade-in value.
Reviewed July 29, 2009
I have a 2007 Dodge 2500 Cummins Diesel that has been in the shop since May 10th, 2009. The truck had a lot of blow-by, and a loss of power. I am a self-employed young man that is on foot, if you know what I mean. I am very patient, but this is past ridiculous. No one seems to know anything about it when I call up there. The only thing I have heard from the 2 phone calls in 2 months, is that the regional mgr. has to make a warranty decision. I know Dodge is going through tough times right now, but so am I without a truck. Please let me know something soon! Thanks.
Reviewed July 24, 2009
I recently took my truck in for an inspection and was told that it needed both upper and lower ball joints. This did not come as a surprise because for several months, I knew something was going on with the front end. However, what does surprise me is that this truck has never been driven off road and has been well taken care of. So, I would like some answers as to why this happened. The dealership that I purchased my truck from closed a few months after purchasing my truck (brand new). I was reading about earlier models being recalled but not the 2005's and was wondering why. This is going to be very costly for me and I feel that it is a manufacturer's problem, not mine. Please let me know if I have any remedies in this. Thanks!
Reviewed July 21, 2009
I am the owner of a 2003 Dodge 1500 Ram Cargo Van. About six months ago, I noticed the paint beginning to chip off. Now, the paint is coming off in chunks. I emailed the Chrysler Customer Assistance Center and was told, in so many words, "We regret your inconvenience, but we are not going to do anything about it." Inconvenience is an understatement! A six-year old vehicle, regardless of the manufacturer, should not have the paint coming off. I know that I am not alone in this issue because I see a lot of vans and mini vans, that are Chrysler products, with the paint coming off. Chrysler won't even admit to a paint problem. It's as if they are saying, we've got your money, sorry about your luck.
Reviewed July 18, 2009
On July 16, 2009, my husband, John **, was driving my 2001 Dodge Ram 1500 Sport. He was going about 55 miles an hour passing a semi. As he was passing, the hood flew open and crashed into the windshield blocking his view. As I have read this website, I noticed that this has been an issue. The hood latches were severely corroded. Consequences: physical damage of $200+ for the hood and $200+ for the windshield.
Reviewed July 17, 2009
We own a 1996 white Dodge Ram 3500. I love the truck but in just the past five months, the paint is peeling. We were told that Dodge used a primer base that would not adhere to the paint. We are looking to buy a newer truck only because we retire soon and want a Diesel to pull a 5th wheel (we have a v10). But due to the recent paint peeling, of course, our truck's value went down drastically. The truck only has 50,000 miles. What a shame that Dodge took a cheap route when painting their trucks.
Reviewed July 9, 2009
On June 6, 2008, I took my 2003 Durango in for the 45,000 checkup. I was told that I needed rotors and front brakes. I did not have any problems prior to them telling me they were bad. I had the rotors and brakes replaced. On July 5, 2009, I experienced severe vibration in the steering wheel whenever I put on the brakes at 45 miles per hour or higher.
On July 7, 2009, only 11,000 miles later, I took my car into a Firestone dealer in Altoona, PA and was told I need rotors and brakes on all wheels. It has also ruined my tires in the front. I am a senior citizen on a fixed income and do not have the funds to have the work done. The quote they gave me is over $1600.00. The Chrysler dealer is out of business and is now selling used cars in Bedford, PA. Can anything be done at a Chrysler dealer, due the number of complaints on bad rotors and brakes?
Reviewed July 9, 2009
I took my truck in to have some work done after they figured out what was wrong. I was told they could not get the Lift Pump for it because Dodge had it on backorder so they put me in a rental car. After 2 weeks, I had to start looking for this part myself. I also was told after this time, they were going to take me out of the rental car because they could not pay for it anymore. So now, I had to find this part and find a ride to work. This is an outrage. This is Dodge’s problem, not mine.
Reviewed July 3, 2009
I have a 1998 Dodge Stratus which recently caught on fire in the engine, and happen to notice a lot of others have had the same problem with the same year, make and any model vehicle I have. Over $2,000.00 was lost due to the fire and the potential for bodily harm was very high.
Reviewed June 29, 2009
I am on my second Durango. The first was an 03, that I was very fond of, but only kept for 15,000 miles, then traded it in for an 05. I have always said buy American. At 33, all my vehicles have been American made, but Dodge is seriously slapping those of us that are still loyal in the face. First, the transmission went out at 62,000 miles. It was "rebuilt" only to fail again at 76,000 miles. I checked out the web and was shocked at the sheer number and ferocity of the complaints. It seems as though Dodge would do something to rectify if only to save face. Forget about customer loyalty. Toyota dealership here I come!!!
Reviewed June 29, 2009
My 2004 Dodge Durango kept overheating when I drove uphills. I took it in to a Midas shop to get checked and they said it sounds like the clutch fan. I told them that this would happen mainly when I was climbing hills and that the air conditioning was on and because the car overheated I turned the air conditioning off to help the engine from working any harder and getting hotter. It just happened that way. Well, they said they had to change the clutch fan and it would cost me $140 for that part. I asked them to flush the radiator also which cost me another $130 for that. All this is not including labor costs yet. So my Durango gets fixed and it cost me $483.
I took my car home and find out the same problem is still happening. Nothing got better. I talked to my Uncle who is a retired veteran and he was a mechanic for the military, fixing the big airplanes, trucks, other kinds of electronic devices, etc. He is one of those gifted mechanics, where he is blessed with the knowledge of being able to fix cars, boats, airplanes, trucks, radios and a lot more. Growing up I watched my Uncle fix things all the time and invent things also. I know he could fix my car. He has just come back from living in the mainland and now I could take my car to him. He and his son talked to me about the problem and they asked me if the thermostat was changed or looked at and I said no. I told my Uncle I asked the mechanic about it and they said it wouldn't be that and never even looked at it.
Well my Uncle found that it was broken. Then they found that the radiator had to be replaced. The radiator fluid wasn't getting through. It was plugged up. All this being changed has solved the problem. The big problem now that I have is that when Midas put in the new clutch fan, it is totally a new and improved heavy duty clutch fan that makes huge noise now and the radiator also is totally new and not the same as the old one. It has comes with double cores now, only showing that there has been problems with these parts that they didn't work in the Durango so they had to upgrade them in major ways.
Why else would you make big changes to the parts? I find this to be factory defects and they don't notify the owners about the problems. This could have caused my Durango to blow its engine on me while I was driving and could have caused a serious accident and loss of control to my car or even loss of life to me or others. Why is this allowed to happen? Cost? Well the loss of lives because of this kind of errors would cost the dealership more than recalling and fixing the problems. I've talked to other mechanics and they said that there are a lot of people that have these Durangos and are having problems with the heating of the engine. Please if there are others who have had the same thing happen, contact the dealer and the Better Business Bureau and this website. Tell us your story.
Reviewed June 28, 2009
I was driving my son to school and my oil pressure went down. I heard a loud noise from under my vehicle (2001 Dodge Durango). I took it to a shop to get looked at. To my surprise, I need a new engine!!! It will cost me $6,000+!!! My extended warranty ran out last year. I have never had any problem with my vehicle ever before until this. I have had it checked out because of the recalls, but nothing major. I have owned my vehicle since 2005 and love it. I only drive it during the winter months. It barely has 80,000 miles. If anyone has any suggestions or advise please let me know. Hopefully someone will finally have a recall on this situation and we all can get reimbursed.
Reviewed June 24, 2009
My 2003 Dodge Durango has had air conditioning problems where the relay has burned and my air does not work. I had this fixed twice in two years now, and this could become a hazardous life-threatening problem if this continues. I use my car as a family car and drive my young child in the car, and if this causes a fire, we could lose our lives. This is ridiculous and expensive for me to have to continue getting this fixed. If someone from Dodge can give me a call and talk with me, I would appreciate it. In the meantime, I am seeking legal counsel to help start a claim.
Reviewed June 19, 2009
I have been to the Dodge dealer to have them look at the paint job on our 2004 Dodge Ram diesel, it is getting worse. We purchased the truck new in late 2004. I feel the workmanship used defective materials. I paid nearly $40,000.00 for this vehicle. I have about 79,000 miles on the truck. I have purchased 9 new automobiles from this dealer. This is the only one that has a really bad paint job.
We had it waxed 3 times a year. We have taken good care of it but the paint job has never been real good. We took it into two paint shops and both said we should take it back to the dealer. The company that painted it at the factory didn't use the correct sealer to protect the paint, its faded and thin showing down to the primer coat. Our physical damage is to the truck’s appearance, the economic loss is it's going to cost us $3,500.00 to make it right.
Reviewed June 18, 2009
I have read a lot of the complaints about the Dodge Durango. I have a 2000 Dodge Durango and I am just now starting to have a transmission problem although I haven't taken it to a shop yet. Simply will not go into 3rd gear. Only been a couple of days. Sorry you guys have had such a bad experience with your Durangos. Mine has been a strong running truck for a long time... I expect to fix my trans and get more miles out of it. Good luck to you all. 2000 Dodge Durango 4.7L V8... 161,000 MILES.
Reviewed June 12, 2009
Hood came open on my 2000 Dodge Ram 1500 pick-up truck while driving bending and denting the hood. I will need a new hood (approximately with paint/install, $900).
Reviewed June 11, 2009
A Recall Notice for the 2005 Dodge Durango is posted for Feb. 2009 & an earlier one in 2005. Both are for "The fuel tank filler tube inlet check valve may not close at the end of refueling, possibly allowing fuel to escape from the vehicle, posing a fire hazard." My Durango 2005 is experiencing this exact problem, but I am being told that my VIN number is not included in the recall. This is not a part that should just arbitrarily go bad and I feel it should be covered under the warranty. I was told very politely that I would need to pay to have this problem repaired myself. Every time I get gas (once a week since it is a bit of a gas guzzler at 13 mpg), I waste approximately a pint to a quart of gas when it sprays out from the tank. It poses a fire hazard, an environmental hazard and a health hazard. Not to mention the pair of shoes I ruined the first time it happened. :)
Reviewed May 26, 2009
Reviewed May 21, 2009
Reviewed May 21, 2009
Reviewed May 13, 2009
Reviewed May 3, 2009
Reviewed May 1, 2009
Reviewed April 26, 2009
Reviewed April 24, 2009
Reviewed April 18, 2009
I bought a 2000 Dodge Durango in September 2008. The 4.7-liter engine developed sludge. Oil pressure at 0. I had oil panned, oil picked up and send tubes cleaned and/or replaced. In December 2008, same sludge problem. Oil pressure at 0. Autoshop cleaned, removed oil pan (have to lower front axle to get to the pan), cleaned out sending tube pickup filter and scraped out as much hard baked on sludge as possible. Not quite 3000 miles later, severe sludge, oil pressure at 0.
Reviewed April 9, 2009
2009 Dodge Ram 1500 with ventilated seats - The seat covers in my 2009 Dodge Ram are worn, wrinkled and stretched beyond recovery at 400 total miles. Chrysler is aware of this quality control issue but has yet to do anything to resolve the failing seats. This is happening in vehicles with the bucket seats and center console with the heated, cooled ventilated seat option.
Reviewed April 6, 2009
I bought my 2001 Dodge Ram pick-up truck and the dashboard has collapsed. There was a recall on all of these models, but they still have not called me to fix it.
Reviewed March 25, 2009
Reviewed March 23, 2009
Reviewed March 22, 2009
Reviewed March 6, 2009
Reviewed March 4, 2009
Reviewed March 4, 2009
I bought a Brand new 2008 Dodge Ram 1500 5.7L HEMI 4x4 Quad Cab in Sept. 08. I started to notice a noise coming from my engine/ exhaust so I brought it in around the end of Jan. beginning of Feb. Well, the first time it was at the shop for 2 days and they said they pinpointed the noise. So I had to bring it back a week or two later. Well, it sat there for a week and a half. They said they did valve spring work to it, but it doesn't take that long. Well, after that it still made the noise. A week or two after that, I brought it to a different dealer for a second opinion. It was there for two days and they couldn't fix it.
The place where I bought the truck from (Browns) blew me off, gave me some ** answer. I was told by the dealer that a factory rep said that 50% of those trucks MAY make the noise and it's the heads and how they circulate exhaust. They are not going to replace them because it will do the same thing. Well, the other 50% doesn't make a noise so I asked if it was a defect, I was told it was how the truck is. And the heads don't recirculate exhaust, the catalytic converter does. I think that might be the problem. I told them I want a new truck that doesn't make noise or my money back. They said no to both.
Reviewed Feb. 25, 2009
Reviewed Feb. 24, 2009
Reviewed Feb. 18, 2009
Reviewed Feb. 12, 2009
Reviewed Feb. 10, 2009
Reviewed Feb. 5, 2009
Reviewed Feb. 5, 2009
Reviewed Jan. 29, 2009
Reviewed Jan. 29, 2009
Reviewed Jan. 27, 2009
Reviewed Jan. 27, 2009
The car has been pretty good until recently. I bought it brand new but just recently had to replace both Wheel Hub assemblies. Then those went out within a year and had to replace them again. The parts were warrantied this time but I still had to pay the labor. As soon as they were replaced, the front ball joints are making that creaking noise.
Reviewed Jan. 22, 2009
1999 Dodge Durango caught on fire. Fire department determined the ignition system was at fault. This is clearly a defect from the manufacturer. Is there any help available? Dodge claims there were no recalls on this model Durango. Left a mother with children abandoned on the side of interstate I10 in Baker County Florida watching their only means of transportation and personal belongings burning. There were lucky to get out alive.
Reviewed Jan. 15, 2009
Reviewed Jan. 8, 2009
Reviewed Dec. 27, 2008
Reviewed Dec. 27, 2008
Reviewed Dec. 25, 2008
Reviewed Dec. 25, 2008
There has been a problem with the pcv valve system freezing up in cold temps on the 4.7 motor since they started using them. My 2005 Durango blew oil all over the left side cat converter almost caught fire. Left valve cover gasket leaking broken plastic pipes for pcv system possible blown rear seal and other damage that we cannot see yet. System freezes up and blows the seals and valve cover gaskets out of engine. Potential fire hazard as oil spays over hot exhaust system. Why has Dodge Chrysler not fixed this problem. Took to dealer and waited for almost 2 weeks to get parts to repair this problem. This is an on going problem that should have been fixed by the company long before this. It now is going to cost me around 400.00 dollars to repair this problem that should have been fixed when they built this motor. I think Dodge should be paying for this repair and make it an update for this engine.
Reviewed Dec. 20, 2008
I bought a used 2004 Dodge Durango from Herb Chambers in Danvers, Mass. in 4/2007 with 36,214 miles. It's only been a year and a half since I bought it and the engine is gone with only 60,535. The dealership denied my claim to fix this problem and told me that it is my fault because I haven't done any oil changes (which is a lie). I gave them my records for the last 4 changes that I had done. The shop where I have had all my oil changes (except for one) closed down in Aug. 2008, and the mechanic only had a logbook left for his records. He gave me receipts according to the dates that my oil changes were done, but they weren't good enough for Dodge, due to the fact that they weren't printed, and they were handwritten by my mechanic. I have had no car now for the past two weeks and cannot afford to have a engine put in. Something needs to be done to stop this company!
Reviewed Dec. 20, 2008
Reviewed Dec. 10, 2008
Reviewed Dec. 5, 2008
My story is almost the same only I do my own work. The 4.7 engine started with the oil gauge and idiot light game, working through a process of elimination of what could be wrong. I spoke with my local Chrysler mechanic and was told what to do. First, I replaced the three timing chains and all guides, no change. So I went back to Hilltop dealership/garage and ended up replacing the water pump and fan clutch. Huh, guess what, no difference, no help! At this point very frustrated with the whole interface experimental engine concept, I was at a loss for what to do next. This engine has had proper oil changes and yes it too has the sludge problem. Upon further investigating, I found that the camshaft and all bearing caps are worn far beyond the manuals specific tolerances so here I sit disabled with a nice looking Durango that is now a lawn ornament because I cannot afford a new engine.
Reviewed Dec. 4, 2008
Reviewed Dec. 3, 2008
At 55,000 miles had to pay for a new transmission on my 2005 5.7L Hemi Durango. Seems I'm not the only one. Now the vehicle idles funny at slow speeds and is triggering a MIL code for misfiring. Have no idea what the problem is and doubt the dealership can help as has been documented by various other owners. This SUV is a joke and I will never buy Dodge or American again for that matter. I am tired of supporting American companies that don't support Americans. I wonder how much scheming goes on behind closed doors while the American consumer switches over to foreign made products. I hope the American car industry suffers as to the consumer surely has.
Reviewed Dec. 2, 2008
Reviewed Dec. 1, 2008
Reviewed Nov. 27, 2008
Reviewed Nov. 27, 2008
Reviewed Nov. 26, 2008
Reviewed Nov. 17, 2008
Reviewed Nov. 15, 2008
I, Shawania **, begin having a mechanical problem with my 2005 Dodge Durango on October 10, 2008. My automobile is no longer under warranty. However, I purchased my vehicle because I believed that Dodge vehicles were of good quality and that Dodge manufacturers would stand by their product. After having mechanical problems, I took my vehicle to Hughes Chrysler in Ozark, AL, Brewbaker Dodge in Montgomery, AL, and Don Drennen Chrysler in Birmingham, AL. All of these three dealerships were unable to diagnose the problem. Upon my visit to Brewbaker Dodge, the service department worker told me he could not find a problem and to drive it until breaks. His diagnosis has now caused further damage to my vehicle. After taking my automobile to Don Drennen, David Sparkman, service advisor told me to purchase new tires before they would further diagnosis my vehicle. I followed this recommendation, and now the problem still exists. Now the service department worker, Wayne **, has told me he does not know what else to tell me to do.
Reviewed Nov. 12, 2008
Reviewed Nov. 12, 2008
Reviewed Nov. 8, 2008
Reviewed Nov. 6, 2008
Reviewed Nov. 2, 2008
Reviewed Oct. 28, 2008
Reviewed Oct. 9, 2008
2003 Dodge Durango SLT, 85,000 ml, 4.7 ltr engine - Lost oil pressure. Brought the car to authorized dealer. Engine is sludged up. Need new engine. After contacting Dodge (home office per email), they suggested to bring the car to another certified Dodge dealer and get a second opinion. After the repair person told me that the car needs a new engine, and Dodge can not repair it, he suggested to sell the car to one of the mechanics.
Reviewed Oct. 8, 2008
I purchased a 1999 Dodge Durango used last year and have repeatedly had issues with the vehicle. The front upper and lower ball joints were replaced less than 10,000 miles ago after I purchased the vehicle and luckily, I complained about it so much the dealer I bought the truck from covered the $900 cost to replace them. Now, less than 10 months later and only 8,000 miles, the squeaking noise coming from the front end is horrendous! I took it in today for an oil change and they told me the upper and lower ball joints were probably worn but there wasn't any grease inserts available for them to prevent the wear and tear! Reading all of the other complaints about the Durango, why hasn't something been done about this dangerous and costly mistake obviously caused by Dodge?
Reviewed Oct. 7, 2008
I have a 2001 Dodge Truck 1500. I was taking my kids to baseball game and as I was driving, my hood flew up into my windshield. I couldn't see and almost wrecked. I had two kids in the truck and luckily pulled off to the side of the road before hitting something. It took me 20 minutes just to get it back down and everything was completely damaged.
Reviewed Oct. 1, 2008
Hood latch on 1996 Dodge Ram 1500 pickup truck unexpectedly opened while driving down the road towing a trailer. No problems with it in the past. The corners of the metal on the hood are bent, the hood would not latch back down. Slight chip on the windshield. Talked to Dodge dealer where it was purchased - they will not cover it, even though it was recalled in 2001.
Reviewed Oct. 1, 2008
I was wondering if someone has complained about 2006 Dodge Durango water seizing up the power steering when you go over a puddle. It seems that there is no shroud cover protecting the pulley and belt. I nearly had an accident when I went over a puddle and my pulley/belt got wet and I completely lost my power steering. This is very dangerous and there should be something covering that area to prevent this from occurring.
Reviewed Sept. 23, 2008
My ram 1500 caught fire driving down the highway. Insurance company says a small exhaust leak heated up the undercarriage, causing the protective coating to melt, leaking onto the tank and catching fire. the entire tank is melted, all hoses leading to the gas tank and the shocks were comprimised, the bedliner melted to the truck. does anyone think this is normal? there was not a thing wrong with this truck previous to this fire. all normal recalls were done and there was no check engine issue nor was there a noticeable notion that there was a exhaust leak. dodge won't even talk to me about it. if you have an exhaust leak, you could ignite your truck? does that make any sense?
I was lucky, i was traveling on the highway in a torrential downpour and the truck just died. the fuel line had been burnt away and no longer fed the engine. according to the insurance adjuster, the mechanic who replaced the tank and a local dodge dealer in PA said I was the luckiest person on the planet that I didn't go up in flames. I know it is difficult to explode a vehicle, but this was much closer than i ever want to come. i need some help with talking to dodge about it because they won't even consider talking to me about it because my insurance company repaired the truck.
they told me to contact dodge after the repairs were made, so that is what i did. big mistake. i had tried to get someone from dodge right after it happened, but they didn't get back to me and i have no other vehicle to drive. this scenario scares me. anyone else ever have anything like this happen?
i had to pay out for the repairs, but more importantly, me and my family were at risk due to a exhaust leak that supposedly caused this fire. we could have all been killed.
Reviewed Sept. 22, 2008
I purchased a 2001 Dodge Durango in 2004. I purchased an extended warranty on the vehicle to protect from any expensive repairs. The car gave me little to no issues during the 1st four years of a 60 month car loan, in which I carried over about 5K of negative equity on a 98 durango, which started having transmission problems around 100K miles. So far I have had 2 recalls on the Durango wich were repaired free of charge. Now that I am in last leg of the loan, with over 7K left on the payoff, the worst of the worst happens. I am driving one day and I smell and see smoke. The smoke gets worst and worst as I attempt to at least get close to my destination. Finally the car stops in the middle of a highway. Some nice guys passing by stop and push my car to the side, and look under the hood. It is apparent that there is plenty of engine sludge everywhere. I have the car towed to the dealership.
I get a call a few hours later, that the car overheated causing the engine to burn up,and some of the nearby hoses. I am told that to repair this, with a rebuilt engine will cost over 6 thousand dollars. Imagine my shock and disgust as I a car owner that changes her oil every 3000 miles. I am now at 103, 000 miles where conveniently the warranty no longer applies. I do not have 6400 dollars to sink into this nightmare vehicle. I suppose I should have learned from the 98 Durango which started to give problems around 100K. So currently I have a 7600 dollar car loan, and no car, and heading towards the wonderful wintry east coast season. Even buying an engine outside of the dealership will cost over 3K as the 2001 Dodge Durango has a unique 4.7 16 tooth crankshaft engine.
Paying on a car loan for a car that does not run.
Reviewed Sept. 19, 2008
Puchased 2004 Dodge Durango LMT,,fully loaded..new,.I replaced with a factory battery 8/2008 my self,,I have worked on autos as hobby since 1969..started engine.alarm went into engine kill mode..started a few times then died..I charged up new (full charge) battery prior to installing into the vehicle.. I always do this.so I know the batt was in good shape.....both remotes (fob) inactive now..Dodge dealer says have to tow Durango in and have them reprogram remotes and ignition switch remote module in dash..(give their mechanics some work since they aren't selling many Durango's) ..jesus..what else next can our great american made car makers suck us with? If having a vehicle you can't touch without dealer mechanic intervention sounds like a scams, looks like scam amd smells like a scam..it is a scam. I can disarm the alarm, but the kill switch mod needs to operate to start the engine..what a predatory engineering ploy..and Dodge says it's for theft prevention..to protect or property....more like stealing money from us... what a freaking scam..........
Reviewed Sept. 17, 2008
Had my 2002 Dodge Durango towed to dealership in June. Was told that it needed a new computer. The computer module did not come in until Sept ! Once the module was installed the service department discovered that it did not fix the problem. The cylinders are not getting enough compression . What went from $600 fix ? then went to $1000 and now after not having my vehicle for four months is going to be $3500 min.
I
Reviewed Sept. 16, 2008
In November of 2005, I traded a 2003 Dodge Ram 2500 Diesel for a similar 2005 HO Dodge Ram 2500 diesel.I had noticed that on many occasions after putting the truck in drive (indicator on D)that the truck would still be in neutral. I took it to a local Dodge dealership in Reidsville, N.C.(Smith Stokes Dodge) The mechanics were able to duplicate the problem and after some adjustments, seemed to improve the situation. After driving the truck for a couple of months I noticed that when I put the truck in park (Indicator on P) it would not be in park but reverse.Soon after this happened a couple of times I received a recall notice from Chrysler Corp. and scheduled an appointment with the same company.I asked upon arrival what the recall was about and was told it had to do with the gear linkage.After the work was finished I left and later that day stopped to get diesel fuel.I normally leave my truck running while refueling and noticed that as soon as I opened my door to get out that the LOUD horn on my truck started blowing.I called the dealership who did the recall work and was told that this was normal as this would warn owners if they thought there truck was in park but it wasn't.The horn would blow when backing my camper into a space, while backing my boat into the water, anytime the drivers door was opened and the vehicle was in reverse(or sometimes when I thought it was in park when it was really in reverse).I took the truck back to the dealer and demanded that they remove the recall work and fix the main problem which was that the vehicle was not always in the gear the driver thought it was.They said that there was nothing that they could do.After living with this problem for over a year and vowing to never purchase another Chrysler product I parked my truck near a light pole in a Food Lions parking lot.After returning from the store, I cranked the vehicle and started to move forward and heard a glass bottle shatter.I put the truck in park and opened the door and had one foot on the ground when the truck started to move in reverse.Before I could pull myself back into the truck and engage the brakes my drivers door got wedged against the concrete pad for the light pole and bent my door all the way back around.The truck had come out of park and had gone into reverse without any intervention.It cost several thousand to repair and so I contacted the Chrysler Corp. and told them that because of the design flaw in there trucks that they should help out with the repair charges.After two months of waiting I received a reply that stated that there was no problem with there trucks that the problem was with the driver thinking the vehicle was in park when it actually was not.They denied any responsibility or help fixing my truck.I contacted the NHTSA and filed a complaint.I found out through an agent that there had been over 2300 instances similar to mine and that some had resulted in deaths.The agent further stated that he knew that there was a problem but to take on the Chrysler Corp.would be too expensive and time consuming.This is the end to this story as I never heard from anyone at Chrysler again.
I have found out that my vehicles worth and resale value is considerably less because of the recall and the patch performed as opposed to fixing the real problem.
Reviewed Sept. 13, 2008
I have a 2003 Dodge Durango. It just went over the 50,000 mile mark and the transmission is no good. I will need to cough up $2500 for a new transmission. This is ridiculous. The guy at Aamco transmission said that this should not happen on my truck until about 200,000 miles. I am mad as hell. I am going to write multiple letters to Dodge and complain. Hopefully, they will pay for my transmission, since it is obviously a manufacturer defect.
All of a sudden, the truck would start off in 3rd gear and the engine light would come on. Some snap ring that goes around the clutch on the trasmission broke off and was lying in the transmission pan. Also, the control box was no good too.
Reviewed Sept. 8, 2008
My fiance was driving our 2000 Dodge Durango down the interstate on the way to work and everything was fine. Well the oil pressure suddenly dropped to zero, the check gauge light came on and the temp. gauge started to rise.
Reviewed Sept. 2, 2008
Its about a vehicle I purchased,It had some major problems that I was not told about when I purchased It, They also over charged me for the truck, I tried to return the vehicle,I had purchased the return policy plan. But they wouldnt take the truck back.I need some help, what they did was wrong, it was false representation on the truck.Thank You
Reviewed Aug. 28, 2008
I have a 2001 Dodge Durango and I had repetitive problems with the front brakes. We never had any problems with them until the pads and rotors were replaced arond 30,000 miles. After that, they started vibrating and squealing after a few hundred miles. The repair place warrantied their work and replaced the pads and rotors. The vehicle was driven very little during the following year due to a military deployment. After driving it about 500 miles, the brakes did the same thing again. Another set of brakes and rotors. Another 500 miles and the brakes locked up driving down the interstate at 70 mph. Another set of brakes and rotors and new calipers. At this time we were lucky enough to take it to a repairman that figured out the top bolts that hold the brake caliper on had been cross-threaded. This caused the pads to brake against the rotor at an angle and wear unevenly. After replacing the steering knuckles (the part the bolts cross-threaded into and damaged) on both sides of the front end, there have been no further problems with the brakes. This whole ordeal cost about $1500. The way the front brake system is designed makes it very difficult to get the caliper on correctly after installing new pads. After reading all the reports of brake problems, I wanted to share my story in hopes that everyone that owns a Durango makes sure that the person installing your new brakes does it correctly.
Reviewed Aug. 27, 2008
my dodge 1500 ram 2001 built 2002 make throttles on its own or accellorates on its own, every time i take it to dodge for service i mention it and all the say is there is no recall for this and they do not fix it for free but it has happened since new yet now more than ever.
well there only consequence i can think of is an accident bound to happen. you dont even have to put you foot on the gas for it to accellorate.
Reviewed Aug. 27, 2008
My wife and I bought a 99 Durango a year ago. Worst vehicle a person could purchase. In this last year, I have replaced: The engine, the transmission, front upper and lower balljoints and the PCM. The front brake rotor locked up and almost caught the front passenger side of the truck on fire. The cruise control stopped working, I think the neutral safety switch is going out because it will occasionally only start in neutral. There is a squeal in the rear I cant figure out, it burned up the ignition system which I had to replace and the rear main oil seal is shot. Oh yeah, it failed state inspection because the air won't switch over to defrost. I have a 2001 Dodge Ram, great truck with the exact same motor and trans in it and I've had non other than typical dodge flaws-transmission. No big deal, I knew that when I bought the truck, but it leads me to believe that the electrical system in the durango is the heart of it all. Before we replaced the PCM, my wife was driving it with our child in the car and it stalled once on the freeway, and another time in a main cross street going to the highway. If you have one of these cars save yourself the safety concerns and get rid of it. I am going to let mine run until it catches on fir and burns up on the side of the road so that I will be able to sue it's designer. Good luck to all!
Several safety hazards to include stalling on the freeway, at main intersections and ignition instability. Brake fire hazard and defrost failure. I know it older model and due for errors, but statistically this vehicle model is a disaster.
Reviewed Aug. 26, 2008
my hood latch failed on my 2001 dodge truck and the hood and hinges are damaged
I need to pay to fix the hood and hinges
Reviewed Aug. 21, 2008
I bought a 2000 Durango in 2005 with 60,000 miles on it. A 2 weeks after purchasing the car, the transmission completely broke down. It had a warranty and was replaced by the transmission shop. A 6 months later, the transmission broke down again. To make the long story short, I have had to replace the transmission once a year. It costs me about 2000 dollars a year since I have to replace the transmission every year. Not including rental car costs while it's in the shop. Funny how the warranty has always just expired. Now the strut in the transmission has broke (I found pieces of it in the pan). So at the moment, I have no second gear. To fix this problem, it will cost $1500 to $1800. I will NEVER buy a Dodge again. If it wasn't so pathetic, I would be laughing. Dodge really made a money-making machine with their Durangos.
Reviewed Aug. 21, 2008
Yesterday, August 20th I took off in my 2003 Dodge Ram 1500 to meet a friend. Traveling down the hwy 97, which was wet and freshly sealed, I lost control of my truck traveling between 55 and 60 mph. I started to slide into the ditch and as they are very steep I swerved to avoid entering and braked. As I severed to avoid one ditch I headed for the other causing me to jerk my wheel back the other direction. Putting me back into the ditch I had been in previously. As I entered the ditch with the front right end impacting first I began to roll. My truck rolled 4 or 5 times, around a tenth of a mile. I am alive today because I was wearing my seat belt.
My truck has suffered severe damage and will be totalled. My windsheild is shattered along with both side windows, and the roof of my truck caved in enough that my head was touching when my truck stopped, resting on the passanger side. I climbed out the drivers side window. Both tires on the passenger side of my truck were ripped off. The impact being so hard it tore the axle off the rear end tire. The drivers side rear tire also suffered damage and is ruined.
My mother is an RN and was amazed at the fact that I wallked away as is the Hwy Patrolman that was called to the scene. I have two airbags in my truck. Neither one of them deployed. I have bruising on my chest due to my seat belt, along with cuts from the broken glass. In addition I have a severe headache caused by impacting the roof of my truck when it caved in. If anyone would be willing to give me advice I would greatly appreciate it.
Reviewed Aug. 19, 2008
In April of 2003, after 33 years of being a GM man, I purchased a brand new 2003 Dodge Durango and for the first three years I had no major problems. Then in the summer of 2006, I started to experience an idle problem. When the engine would warm up and I came to a stop, in gear or in park, the idle would fluctuate between 1,200 rpm down to below 500 rpm and felt like it was going to stall out, but never did. No check engine light indicated. I took the vehicle into the dealership on August 16th of 2006 (35,716 miles) to see if they could find out what the problem was. At that time, I had a tune up and throttle body service done. The problem persisted and on August 21st (35,868 miles), I returned to the dealership and they replaced the Idle Air Control Motor and did a flash power control module. At this time, the mechanic suggested I have an injector service done. I had no further problems that summer and had the injector service done in April of 2007 (42,903 miles).
Then in August of 2007, the problem arose again. Went back to the dealership on August 8th of 2007 (46,222 miles) and they performed another throttle body service and again this seemed to correct the problem. Then in July of 2008, the problem arose again, only this time the engine stalled in my driveway. Went to the dealership on July 16th of 2008 (54,881 miles) and they did a diagnostic check and reset the AIS values. This seemed to work for about three weeks. Then on August 6th of 2008 (55,400 miles), it stalled again, only this time when I was making a turn onto my street. Went back to the dealership and they did the same thing that they did on July 16th.
Through all of these visits and the mechanic is stumped, of course, the vehicle would never have the problem when in the service garage or when road tested. The mechanic stated that we could start replacing things, that it could be, i.e., fuel pump, IAC motor or injectors but he could not guarantee that any of these would solve the problem. During all of these occurrences not once did the service engine light come on, therefore nothing indicates on the computer.
Reviewed Aug. 14, 2008
We own a 2006 Dodge Ram 3500 it has a little over 91,000 miles on it. It was blowing a little smoke and the engine was missing. First we took it to a diesel mechanic because we thought it was going to be the fuel injectors. The independent mechanic confirmed that it was the fuel injectors. He completly cleaned the fuel tank, fuel filter, fuel canister, and all fuel lines. Because this is the second time that we have had a injector problem with a Dodge product the other truck was a 2004 Dodge Ram 3500 and the dealership said it was contaminated fuel and voided our warranty. so this time we were going to be prepared. We picked up the truck from the indepentdent mechanic and took it to Allen Samuels in Ennis, TX. They called and said our fuel filter was dirty and that the canister had contaminated fuel in it. Which is impossible because we had all the cleaned and drove the truck less than a 100 miles. so they again voided our warranty. In our immediate family we own 5 Dodge Ram 3500's 3 of those are in the shop right now for Fuel injector problems. All 3 the Dealership mechanics said it was contaminated fuel. So this must be they way that Dodge teaches they're mechanics.
Reviewed Aug. 14, 2008
We picked up the truck from the indepentdent mechanic and took it to Allen Samuels in Ennis, TX. They called and said our fuel filter was dirty and that the canister had contaminated fuel in it. Which is impossible because we had all the cleaned and drove the truck less than a 100 miles. so they again voided our warranty. In our immediate family we own 5 Dodge Ram 3500's 3 of those are in the shop right now for Fuel injector problems. All 3 the Dealership mechanics said it was contaminated fuel. So this must be they way that Dodge teaches they're mechanics.
Reviewed Aug. 14, 2008
Last Year (Labor Day)I was driving my truck down the road and at aproximately 45mph the hood flew open damaging the hinges,hood,one fender.At the time dodge had no recall so I bit the bullet and paid for the damages out of pocket.Now August 12 2008 the same exact thing happened again.the hood is damaged pretty bad and the hinges are shot ,windshield has some scratches on it but not cracked..VERY DISAPPOINTING 2 times in less than a year!!!!I had come across this site describing the same problem I have been having with my 2001 dodge 1500 pickup.I hope you can help ,because the service rep couldn't care less if i had purchased another Dodge product again.I have been a loyal dodge owner as my family has been(My Grandfather @92years old who was still driving had flowers sent to his funeral from the local Dodge dealership in Cornwall Ont. Canada).I had asked the rep if this wasn't covered could they tell what improvements or modifications they had done on the 2000-2001 models ,because they still are doing the same thing the 94-99 models are .Thanks
Reviewed Aug. 8, 2008
Dodge Durango suck! I have a 2000 Dodge Durango and i have had so much problems with it, tires, steering, transmission, water tank, speedometer, and more. I bought it new and and have put so much money into it. The worst thing i had a problem with is the brakes. They seemed faulty from the start. I think a class action lawsuit should be brought on Dodge. This kind of workmanship and crappy quality should not be allowed to linger anymore. Forget investigations and possible recalls that might never happen, people should take action now cause i don't see Dodge taking any.
Reviewed Aug. 8, 2008
Problem with the 'Front Suspension/Ball Joints 2004 Dodge Durango, mfg in Nov 2003: 9/28/07 My mechanic reported...Excessive freeplay in the lower ball joints and were replaced with new Chrysler/Dodge parts. at 60,577 miles. Five months later at 65,202 miles I started to experience the same problems again. Vibration can be felt in the steering and expecially in the floor board under the drivers feet. A metal on metal clunking sound starts after being driven for 1/2 hour and only occurs when the vehicle is moving. I had two shops look at it and they didn't hear the problem. Now at 65,738 miles the noise is loud and safety is a issue. Will I lose a tire or the ability to steer? The mechanic can now hear the problem, he thinks it may be the ball joints. How can these parts be bad less than a year and only 5000 miles later???
Reviewed July 30, 2008
door handle on 2005 Dodge Durango broke off and was determined to be plastic. The door handle should have been made out of metal especially given that the door is heavy. We determined that the whole door panel has to be replaced because it is a one-piece part. The problem is that the door panel costs approximately $350 and the repairs approximately $150 bringing it to a total of approx. $500. We could not believe that the door handle would be made of such cheap material and were very suprised when we found out how much the repair would cost us. In addition, the skirt that goes around the seat is made of very cheap plastic and has gotten brittle and is falling apart. We have already had it replaced once and now it is back in the same shape as before.
Reviewed July 29, 2008
I have a 1998 Dodge Dakota that I purchased in the summer of 2000. I have replaced 4 sets of front tires because of wear that I believe is due to faulty ball joints. For over a year the oil pressure gauge will drop from normal to nothing. The oil level is fine. I have had the oil changed 3 times after one of these episodes and it is fine for awhile and then out of nowhere it happens again. From what I understand Dodge is denying any liability. The Dodge dealership I would take my truck to has gone out of business. I can't afford the repairs as I am on retirement disability.
I do not have the money to repair these problems or another set of tires.
Reviewed July 26, 2008
This is the second Dodge truck we have owned that the air conditioning duct system has failed. We also have talked to three other Dodge owners that all have the same problems. The mechanic at the service department said the Dodge Copr. knows of this problem and has not issued a recall at this time. He quoted us $800. to $850. to repair the problem and they already know what the problem is, the expense is in having to pull the whole dashboard assembly. Please advise if a recall or a coupon for repairs will be issued. We have a 2006 Dodge Full Size 4 Door Ram 1500 Truck.
Reviewed July 18, 2008
I bought a 1999 Dodge Durango in August of 2006 which I am still making payments on. I am a single mom and with my mother's help, I was able to purchase this by her borrowing money through her credit union and I am making the payments. We did it this way so I wouldn't have such a high interest. I had absolutely no warranty this way but I drove it away with it only having 59,000 miles. We thought this would be a very good vehicle for me and my daughter. Approximately 8 months after purchasing this Durango my transmission went out. I paid $1700.00 to have a rebuilt transmission put in. It was doing very good until a few months ago and now I am having problems with it stalling. Sometimes I get in it to go somewhere and it won't start. Sometimes it will start but then after I go somewhere and try to leave that place it won't start. On occasion it has died while running and I have had to push it out of the way. Once it died on me driving down the interstate and I lost all power.
At times if I would let it set for a length of time it would start back up or sometimes we disconnected the battery cable, waited about 15 minutes and connected it back up and it would start. This has been going on frequently since the middle of May. I have only driven it maybe 10 times since then. This is my transportation and I have been having to borrow other people's cars to get to work and back, etc. It was in one mechanic shop by my house for 1 week but they never could figure out what was wrong with it. It sat at a Chrysler Dealership in Norman, OK for 2 weeks and they never could figure out what was wrong with it. We finally took my battery out, had it tested, it tested with some bad cells, bought a $100.00 battery and I drove it for about 4 days. It was unbelievable that I didn't have any trouble then there I was again, broke down in a parking lot. This Durango has been setting for the past 4 days in the parking garage at my work because it wouldn't start after I got off of a 12 hour start and every time I go to try it, it will not start.
I have to have a running vehicle and nobody seems to know what to do to fix this one. I can go out and try to buy something else but then I am stuck with 2 car payments and 2 full coverage insurances. Why should I be paying on a car that won't even run for me? This is so very frustrating and I have googled so much information over the internet since May and so many people are having these problems. There should be something that we can do to get this settled. There are a lot of us hard working people that don't mind paying for our vehicles, we just need them to run for us. Apparently there is some problem with the Dodge Durango and maybe just some Dodge Products. I will never again buy a Dodge and I don't even want a Chrysler. I tell everyone about this problem and tell them they should never buy one. I can't tell you the headaches and frustrations I have had over this. Somebody please help us!!!
Dodge Durango Company Information
- Company Name:
- Dodge Durango
- Website:
- www.dodge.com
