Get peace of Mind
Be comforted knowing that your vehicle is covered with an extended warranty.
A link has directed you to this review. Its location on this page may change next time you visit.
The Uconnect system for the 8.4 model - The unit doesn't come on sometimes. The GPS is off by miles. Heater doesn't come on for a few minutes. When it does it at 75 degrees the GPS says no phone service and the red light comes on in the review mirror.
It's nice. Ok on gas. I like the room inside and the optional four wheel drive. I also like the sound of the factory speakers. But the bolts that hold the tail light in are known to rust... And I'm having electrical problems currently but other than that and changing flat tires and routine maintenance, it's been a good car. Plus the dealership was friendly. I would recommend the Dodge Durango to others.
2011 Dodge Durango Crew - This has been the worst vehicle I have ever owned... We purchased this car Brand new in Feb. 2011. Been serviced at the same dealer all the time. It only has 86000 miles on it and I have had engine heads replaced, wiring harness replaced, due to headliner caught on fire while I was driving. Because of a sun visor recall that had recently been done for the 2nd time. The car lost all power while driving home from work on freeway, at night. No lights, nothing opened up. The hood alternator was on fire...Could have caused an accident. This was another recall.
Now it's in shop because it revs too high on rpms and does not downshift. Transmission cooler needs to be replaced. Serviceman told me I have another misfire going on the engine, which the warranty was extended to 10 years, 150,000 miles due to recall. This car Sucks, We paid a lot of money for this car, looks nice, rides smoothly, but has been a Complete Lemon... I will Never buy another Dodge product again. Told Service guy to fix it so I can trade this piece of crap in for a Honda or Toyota.
I have owned Dodge cars before and they tend to be good reliable cars. I love that we have a great variety when it comes to this brand. The Dodge brand is classic and I've always loved Mopar products... The overall dependability is good. I can't imagine owning another brand. The ride is smooth so that's a plus. The process of buying the car was pretty easy. Basically just signed on the dotted line and drove off.
I love the black to package. I also love the leather seat interior along with the rest rt stitching in the seat. The premium sounds is also awesome along with the satellite radio, navigation no system, ability to Bluetooth my phone. The 3rd row was a must have and in this particular model the third row is very roomy. The black wheels are really cool and add to the overall sporty look of the automobile. Also, the v8 engine is amazing. Just being able to have that horsepower to get up and go as soon as you push the accelerator has always been an important factor for me. I can't stand a slow car that doesn't go when I want it to. The automatic rear door is a super plus especially having 3 kids. In addition the rear folding seats are awesome for things like my stroller and bags. This is the ultimate Mommy mobile.
However, I don't like the outside color. The silver is really not a color I would pick initially but with the black to package I guess it really is not very the say bad. It's something I could tolerate. I don't like that the seats in the middle lack the required his for a child caresses latch. I think every seat should have them. I have 3 kids and very limited options of where to put my children's car seats. Also I don't really like everything be automated because that means when it needs that more money I'd have to put into it than I normally would. Overall I would recommended Dodge to anyone who wants a sorry looking car that gets the job done and isn't super expensive. I will continue to buy this brand in the future. Although I probably won't buy another vehicle for several and I mean several years. So hopefully this one lasts.
It's a good car. I chose it because I could fit three car seats in the middle row. I like the cooled seats, blind spot monitor, adaptive cruise control, touchscreen, and all the other tech things it has. But I have had issues with the battery dying before 3 years old and then had to be replaced by 4 years old. In addition, the adaptive cruise control doesn't work sometimes and I had to have a control module replaced when I first bought it.
- 1,415,702 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
For more information about reviews on ConsumerAffairs.com please visit our FAQ.
I have had Ford Flex for two years and then a Explorer for two and now this Dodge Durango for the last year and half. Overall for the price it does much better and has been maintenance free since new.
I have had nothing but problems with my Durango. I originally bought a brand new Dodge Journey and it shut off twice while driving so we turned it in for a 2013 Dodge Durango Citadel. Horrible. I'm scared everyday to drive it. I pray everyday before I leave the house. This too shuts off while driving and the steering wheel locks while I'm driving. When I bought the car the hazards didn't work on it so I can't even put them on when I'm stuck on freeway or road. I put down 10 grand on this car so I don't have money to trade it in. I've taken it in several times and I'm told they can't find the problem. Something needs to be done! I'd give zero stars if I could.
These reviews crack me up. Most of the complaints are on older model USED Durango's. You have no Idea how well previous owners maintained the vehicle. Maybe they commuted in it or thrashed it on back roads. You should expect to start having to do some repairs after 100,000 miles. If you don't keep up with oil changes, check your transfer case fluid, rear end fluid, etc. that's your deal. If your vehicle or any vehicle for that matter isn't running right you shouldn't keep on driving it. Many of these reviews specifically state they knew something was wrong but drove it anyway. Don't ** on Dodge because you're irresponsible.
I too have a cowl issue. Car chugs and dies, you figure out what's wrong. You don't haul ** down a snowy freeway with your kids in the car! I bought my 2004 Dodge Durango 5.7 4x4 Hemi 4 yrs ago. It had 102,000 miles on it. I have $168,000 now. I recently had to get my axle replaced in the front. $700.00. That's it! If I had to complain it would be about the ** mileage. Otherwise I love the power, the space, and it's damn good in the snow! It has an 8,000lb towing capacity which is awesome because I can haul a couple horses!
I had this 2004 Dodge Durango for about a month. I was satisfied at first. Then my wife drove it. She said it cut off on her 20 times in a matter of 5miles! I tried it and it ran good. So we decide to put it on the highway in Indiana, cold, snow and ice. It kept shutting off on me. So I would put it in neutral and start it while the car was still rolling. Bad mistake. I lost control and hit a median with my kids in the car. Bad bad bad day!!!
I TOO OWN A 2004 DODGE DURANGO, 5.7 ALL WHEEL DRIVE HEMI, PD $6000 LAST YR 2016. NOT EVEN A YEAR YET, have taken great care of it too, (respecting that big motor 16 spark plugs). Well had a minor exhaust leak, then my radiator started leaking, (bought a new one $300) a week later water pump needed to be replaced, ($92 + $23 for antifreeze). Well took my auto to carwash (which I did this often) then just like other stories it felt like I had a flat tire, I started to get out and it stalled, (I'm like WTF) no power but only 2 blocks to our house. I couldn't believe what my engine sounded like, it sounded like somebody dumped a bucket of bolts under my hood and they were just flying around inside of there.
My heart sunk, after having my brother look at it and take out all the spark plugs and reading what I read on the internet. Two of my plugs were completely rusted into the motor. Couple of them didn't even match. Couple of the wires were bad. It's horrible. My husband and I bought an 07 charger but it ended up in a bad accident due to my son's girlfriend. We spent $20,000 cash on that car and then I go and spend a measly $6,000 on my Durango and here it's. So I look at it as my husband has spent $26,000 on two cars and now he doesn't have one for me.
When will Chrysler Dodge be accountable for their screw-ups to the consumer. It ends here. I'm going all the way. I'm contacting everybody and anybody about this issue. That cowling thing letting the water leak into your motor. Ridiculous. With this fix of them recalling it and none of this happening. You build a truck so water leaks down on the spark plugs. Come on. I'll take you on Dodge. I will take you on and make sure that you pay in some way shape or form. Thank God I'm not like some of those people I read where their house burnt down because of their Dodge Durango in the garage. I would be livid. I would camp on their doorstep for days until they helped me out of that situation. God bless all of us with our Durangos. Let's get together and make him pay people. Make them pay. ** July 3 2017. I've got nothing but time. Everyone write a letter to the headquarters. Don't give up.
They need to help us & those of you still paying for your Dodge & not able to drive it is unheard of... There should be a law about selling autos that do this & much more. After so many complaints being the same needs to be an automatic recall. Why throw hard earned money towards a car that should last us 20 plus years. Would they feel good if the problem were on them? Would they like their house to burn down because of a car? I doubt it. Let's find a class action lawsuit attorney and show these guys we're not playing around. More power. You need to stand up and take responsibility for your weak actions. I'm challenging you right now contact me and all the other thousands of customers you let down. A simple apology doesn't fix what we've paid for. You're not sorry cuz if you were sorry you to fix this long ago. If the shoe was on the other foot you wouldn't like it cuz it be up your butt???
I will never own a DODGE AGAIN. My head rest deployed on its own while driving down the road. The vehicle has never been in an accident and it is only 3 years old. The deployment almost caused me to wreck but I was able to maintain my vehicle to come to a stop in the other lane. I have contacted the dealer and Dodge with no help. Their equipment malfunction and I have to pay $684 to have it repaired. Keep in mind it is suppose to deploy in a REAR END COLLISION and there WAS NO COLLISION. It was a spontaneous deployment. They are in no way willing to help. Their product malfunctioned and I am have to pay large fees to diagnose and repair it.
I was the owner of a 2003 Dodge Durango. Yes it was an older model vehicle but on January 27th 2017, for some unforeseen reason it became ablaze, causing a total loss to my home. Submitted information from the fire marshal in the state of Georgia knowing that the vehicle was the cause of the damages occurred. But the only thing that the Chrysler company cut off of me was an apology. Had never had any problems with this vehicle. Sure it was an old model, but due to the fact that I know that it was the cause of the total loss to my home. I felt that the company should have compensated me for at least some of the damages to my home.
I must say that before this happened I had enjoyed being an owner of my Dodge Durango. I understand that there are certain procedures that must be taken in order for them to feel here responsible. Being a single parent, limited income, I just feel that I should have been confiscated in some manner because I know that this Dodge Durango was the cause of the damages and I reiterate on this. I would never purchase a Dodge product again and anyone that's interested please do your research because I feel that the commonest should have been held responsible.
In response to the 2002 Dodge Durango, I had previously purchased a 2002 Dodge Durango in 2007. In 2013/2014 I had a tie rod come clean away from the tire while parking the vehicle after a road trip, it had been making severely bad vibrations on the road while driving. On another occasion the Durango while driving would not go over 40 mph, or it would start making severe noise. Well we found out that it was the Drive Shaft had punctured right through the Transfer case Housing, so a new Drive Shaft and a new Transfer Case had to be bought. Did not perform right after installation.
Traded the car in since, only received $850.00 for it. Put so much work and time into it, new ball joints upper and lower, new fuel pump, new relay switch for air conditioning fan speed, new ceramic blue brakes, new roaders, and new Disks, and pads, new timing belt, new power window relay, new wipers, new front window at least 3 times. Oh and last thing to say, it cost me $170.00 a week in 2012/2013 to get to and from work. Along with an Emissions light that never cleared, it had to be cleared with an OBD meter that cleared the code. What an education for me! One more thing in 2013, I was hit by a man on the driver's side up front near the tire, since then the Durango has never ran the same I'm still paying for it!
February 2016 after test driving a 2013 Dodge Durango I fell in love with it and purchased it 2 days later. That love was as short lived as my marriage. After having the car for year the electrical issues started piling up. Sometimes the car would stall while in drive, headlights wouldn't work while on auto... and then the wipers stopped working in December 2016. I called all over the United States for a week looking for a multifunction switch off of a salvaged Durango. Every time I found one when they took it off the connections were melted to the steering column. Finally broke down and paid $330 for a brand new multifunction switch through a certified parts dealer.
Took the car to the shop 4/6/2017. Today (4/8/2017) my mechanic calls me and tells me that the switch is fine and the issue is a failing TIPM. Being the ** I am I googled known issues and come to find out this is a known issue with Dodge, Jeep, and Chryslers. Several class action lawsuits have been filed but Dodge refuses to recall it. Now I'm on the hook for a $26,000.00 car and the new TIPM is going to cost me $900 just for the part. The work has to be done by the dealership so you can guess service is going to cost even MORE!!
1. Shame on me for not doing my researching and impulse buying. 2. Shame on Chrysler for selling these cars to people and not telling them. It's downright deceitful. 3. How is it not ILLEGAL for them to be selling these defective vehicles to people?? I am beyond LIVID and will NEVER in my life own a Chrysler made product. Lastly... ** CHRYSLER.
I just wanted everyone to know that after taking my truck to the Dodge dealership, Midas and Tires Plus and none of them can figure out why I go through the car wash and downpours that my truck is shaking and running rough. Well it's been solve. It's the gasket around the intake valve is worn out and needs to be replaced. Thanks to Midwest Superdutys Greenfield Indiana 46140, they took time and solved the issue. They were very understanding of my issue of having different repair shop and no answers. Robert was the Best!!! If you have issues with your vehicle I would recommend them Highly.
There has been 100 of people complaining about the wiper cowl that it's defective. Letting the vehicle run really bad when it rains or goes through a car wash. I first bought the car in the winter and didn't have any issue until I was going to New York from Indianapolis, IN, and was driving it started to down pour all of the sudden. Going 65 to 15 on the highway. Could have been killed.
Almost four years ago, June 2012 I bought a 2003 Dodge Durango SLT. Great rig. Love it. About a year and a half after I got it, I started having problems. Loud knocking in the engine. I had the check engine light tested, said cylinder 4 misfire. Not sure why. I replaced a few things, still nothing. Took it to Dodge dealership, they were going to charge me a diagnostics fee for looking at it. Not less than an hour later they called back and said I would need a new engine.
Pretty much has been sitting since then. It's to had cause it's a beautiful rig. Nearly perfect interior and one small dent on back bumper. A few months ago did some diagnostics stuff on the engine. Started it up and pulled the plugs from each spark plug, out of the 8 cylinders only half of them changed the RPMs. My understanding is that is no good. I don't have money to fix this and still am paying on a loan. Thankfully only about a year and some change left on it. Anyone else have a similar issue? Recommendation on what to do? Anything....help!!
I purchased a new Dodge Durango Limited for nearly $45k. I was happy with my previous Dodge Durango (2006) and was hoping for the same experience. I was wrong!!! I have followed recommendations and at 16,000 miles the service technician reports to me that I will soon be needing new tires. WHAT??? What they don't tell you is that your tires on the OEM (new vehicle) are not warrantied by the manufacturer - Kumho. This KL21 tire is warrantied for 60,000 miles if you buy it from Kumho, just not on a new vehicle. This makes absolutely NO SENSE. It is poor quality and Dodge could care less. They are not helpful and wash their hands of it. Details such as this should be in BOLD print on the window sticker when shopping for a vehicle. I feel cheated & robbed!!! Shame on DODGE. Shame on Kumho.
We purchased our Durango November 2013 and were completely in love. Fast forward two years, we go to get in the car and it is completely unresponsive to the key. Will not lock or unlock, certainly cannot start the car. We call a tow truck driver who shows us how to override the key and we are able to drive it home. The next day we got start the car, same issue. Except now the car will not do anything. No lights coming on, like it has a completely dead battery. We take it into the dealership and they tell us it has a recall on the alternator. They make the repair and send us home.
Two days later - same issue. Car will not recognize key. Have car towed in again. This time they keep it for a week. They decide the frequency module is faulty and replace it. Everything seems fine. Well here we are two months later - go to start the car and same thing. Car will not respond to anything. I dropped it off and have not received an answer on what the issue is but will update once they are back to me.
I bought a new Dodge Durango a 1998 from the dealership. Drove it 305,000 miles and traded it in on my new 2013 Dodge Durango. All cars have issues but I have loved both of these models. Wished I had done something in the way of anti-rust on the "98". I fluid undercoat the 2013 every 10 months. Hope to get better results. The original 318 ci engine in the 1998 was a proven workhorse and never had any problems. I am concerned with the 5.7 hemi in my current ride. Just do not feel this motor has the ability to go 1/4 of a million miles and beyond without extensive support! I do not think I will find out. Most likely trade for a 2017 before I run the resale value to nothing!
2014 I bought a used 04 Dodge Durango limited edition w/ 5.7 hemi. I had car for 2 months, it only had 129,000 when purchased. At 133,000 miles I threw power steering pulley thru my radiator. Replaced pulley, belt, radiator, power steering pump. Ran great for about 3 months. Brakes went out, rotors cracked, replaced pads and rotors. Great again on road. Then started driving funny, rear end out. Replaced then rain came and tried drive thru car bath. Truck stalled.
Asked Reno Dodge, no answers. "Bring it in, we can check it for almost 200$ to diagnose issues". Replaces O2 sensors did not help. Went to store, locked doors, walked away, shopped. Unlocked door, unlocked hatch by driver door. Nope mirrors won't move, doors won't unlock, can't adjust driver 1 & 2 so I'm upset. Use remote to unlock. Get bags in, go to start, makes a funny noise, no spark. So I pop Hood, check cables, all good. Get back in, turn key, loud bang with a loud tick.
Call my mechanic, he tells me to bring it in. Oil was just changed??? Well 158,000 I need a new motor??? Really?? Have drove 2000 more miles and need a new water pump. I have 160,000. Are you kidding me, what has Dodge become??? They recall for airbags but not their parts. No wonder why we put our money into China's car products. At least they honor their vehicles almost 100%.
I think we all need to find a lawyer to file a class action lawsuit and go after Dodge for all money we have dropped on their crappy vehicles + all our pain and suffering, loss of jobs or days off because of faulty parts, the rentals we had to try to get or loaner cars from friends and family. We need to show Dodge we will not tolerate spending thousands for crap they put available to us to risk our lives and others lives. They must think!! We have loved ones that need us home safe... This is out of control. Stop Dodge!!! Please let's get something done and stop complaining of our 1998-2008 and make Dodge make it right!!!
Purchased vehicle in April 2013. Within first week had to have fuel pump replaced, thought it was a fluke. Had fuel pump replaced again in 2013 and 2014. In 2014 also replaced cowl as recommended by dealership and service bulletin. Water runs down the driver side windshield under the cowl. It is not routed away from the engine and the seal is not enough to keep rain out. Had the 4th and 5th fuel pump replaced in July 2015. As I type this, the truck is in the shop having the 6th fuel pump replaced. Cowl is no longer keeping the water out. I have paid for 3 fuel pumps and 3 were covered by warranty. This is an ongoing problem that needs to be addressed. I love the truck but I can’t continue to replace parts for the same problem.
I had a 2001 Dodge Durango given to me with no problems. It was spotless, nice, clean engine, looked brand new and passed emissions. Then a week later, after not even much use, the cooling system just stopped working. The electric fan, water pump and hoses leaked out, and the gasket was shot after standing in my driveway overnight. The most I drove it was about 10 minutes to a local Walmart for food shopping and not even hard driving. I drove maybe 40 mph since the car was new and I babied it right before that night. And of course... I knew would cost me over 980$ at the least to fix.
Two weeks later on Monday morning, I backed out and went on my drive to work. Not even a minute into driving down the street the dumb needle jumped to red and overheated and there came my check engine light and check gauge and trans temp light. I was amazed it was below 37 that morning. But I had no choice, I couldn't cause traffic by stopping.
After work, I drove to Pep Boys and had a free code read check and was told "cylinder 3 failed and jumped out". I drove home, it made a loud ticking sound and smelled like gas. It was only maybe a 3 minute drive, since I live right down the street from the gateway plaza which has that car shop on the drive, the suspension squeaked and every turn I made sounded awful. The tachometer was a mess and the car was impossible to even go up the small hill to my street. It got stuck redlining after only a normal drive. I had to park it down the street and walk home. I was already tired from earlier at work after unpacking and stocking ShopRite.
The next day, before I had the car towed away to the scrap yard, I at least had mechanic come to look at it. He said the car needed a new motor for 1,980$ and all new spark plugs and entire cooling system and that the trans was no longer working and the EVAP started to leak (causing the gas smell). He said nearly all Durangos are terrible and have the most problems and especially 4.7 engines are to be avoided. I included my picture of the car when I first got it. Impossible to tell how many problems are behind that beautiful looking car. 3,500 dollars not well spent.
This is my second post here. Back in 2007 I commented about my Dodge Durango but recently received an email advising me it has been useful to people. So I figured I'd share a bit about my experience so far. Well I had that Durango till 2012 when I traded it on for a Chevy Traverse. Let me tell you, BIG MISTAKE! To this day I will tell anyone and say it often I miss my Durango and wish I didn't trade it in. The truck had 180,000 miles when I traded it and it ran MINT. The whole time I had it I had to change a water pump (and thermostat which should be obvious), and regular maintenance like brakes, tune up, oil change, etc.
I took very good care of that truck by way of cleaning the fuel system (including injectors), flushing the engine cooling system and transmission every 50,000 miles, upgrading the ignition system and spark plugs, upgrading the brakes, changing the differential fluid every 3rd oil change, changing the transfer case fluid every 50,000 miles, and many other essential parts of the vehicle. Whom ever bought that truck at auction got a steal cause it was MINT. I recently purchased a Chrysler Town and Country and though it had a transmission problem at first that's all it's had. I love my Dodge vehicles and will recommend them to anyone who actually takes the time to take care of them. Any vehicle will be great if you take care of it. I have a 94 Suburban that runs mint cause it's taken care of. Treat it right and it'll treat you right. I will definitely be buying another Dodge as soon as I can as well!!
In 2009 the fuel tank line on the 2005 Dodge Durango was recalled. Upon receiving notice I called the place up in Gatesville, was advised I was not affected over the phone. It's been six years and I have told every Dodge place "no, the recall was not fixed." They put in their system they repaired it. It never even made it in. I cannot fill up my tank without getting gas on me, my car, the parking lot and smelling the fumes. Everyone says "you'll have to pay for repairs." Why, because Dodge cannot get it right or because one Dodge place did shady business to get payment for work they did not do and they are now shut down. Hmm, I wonder why they shut down. I want this recall fixed. This is ridiculous to have to deal with this.
In 2012 purchased a 2012 Durango and 1 week after driving it off the lot my engine overheated leaving me stranded. Dealership stated engine needed to be replaced! Can you imagine? Driving something brand new and stranded. Recently I had the joy of dealing with the TIPM recall that caused my truck not to turn over and run. Dealership stated part was not available... Chrysler stated it was available and the vicious cycle continued for 3 weeks. NO VEHICLE. Chrysler denied rental because they said part is available. Which is wasn't. They ended up using a part from a different vehicle. Then get call from dealer that TIPM connector is $300. Chrysler states that part is not recalled and denied paying for it. But if I didn't need TIPM fuel pump replaced then you would not need the connector so tell me how is or part is not recall related?!
Daily 2 hour phone calls to get this situated. Ended up caving to pay $300 since I desperately need a vehicle to drive. Chrysler in a class action lawsuit now and I want in! Take your Dodge Durango back! I will never buy another Chrysler product. I had a GMC once with transmission issues and they treated me so well. I wasn't even upset about the transmission. 3 weeks with no car and of course still financially obligated to make my payment... Can't wait to trade it in!
Transmission went on my 02 Durango. Replaced it and the new transmission is dragging in drive. Like you're pulling a house. You can burn the tires in reverse. Took it to the transmission shop. They said the new transmission is bad. Replaced it again! Still the same problem. I really need help. I don't have very much money. Do all the work ourselves, replaced every line, sensor, filters, everything I can think of. Shifts great though. Idk. I bought it with my tax money and 2 days later the transmission went.
My love for Dodge is fading fast. Could it possibly be caused by the transfer case? That's the only thing left to change. So far I've replaced brakes, rotors, half shafts, filled the pig. Full tune up, exhaust, o2 sensors, map sensor, 2 transmissions, all new lines sensors and filters, power steering pump, rack and pinion, manifold bolts. I hope someone can give me advice. I'm a mom of 3, carless and broke.
Unfair! Chrysler/Dodge has "recalls" published on these bad issues that occur. But the dealers, Chrysler nor Dodge tells anyone/any owner about the inherent parts design problems or the original PCM software issues. These are recalls issued by the manufacturer to "fix" the problems at no cost to you. But if you don't know, you will end up paying a boat-load of cash for "their" manufacturing mistakes, faulty parts and software. Several of these issues simply require a re-flash of your PCM to load new update software...at no charge to you if you know about them.
Also, faulty connectors are an issue because of their locations. Wet rainy weather can turn on these lights and log codes until the connectors dry out, which usually takes a long span of dry weather to do so. Again, going to the dealer service center can and will costs you $$$$ if you are not prepared to defend your rights as the owner based on the manufacturers listed/posted recalls! As with my local Dodge Service folks...I quote..."Once bitten, twice shy" and may I add, bank account broke.
I purchased a 2004 Dodge Durango on January 17, 2013, for $12,302.45. Three days after purchasing the vehicle the engine light came on. My wife and I took it in to two different Pep Boys, to have a free full diagnostic run on the engine. It came back with one code for emissions. We changed out the gas cap, and still the engine light is on. Shortly after that, the belt broke in use, and we changed that. Shortly after that, we had to replace the the battery, because we were constantly losing power. Shortly after that we had to change the water pump and radiator, because they were both leaking.
On Mother's Day of this year, we had to have the vehicle towed to our mechanic, because the timing chain or a valve in the engine head broke loose and a piston was bouncing it all over the head. We were told that vehicles this dealer sells are quality vehicles, and also states quality vehicles in the paper work he gave us when we puchased the vehicle. The exact statement on the papers is: "Remember, quality cars and excellent service are our goal."
We have already put in over $1,000 of repairs into this vehicle, and at this time with the vehicle at our mechanic now, the cost to repair the vehicle could be $2,000 or more. My wife is the primary driver to get back and forth to work. She is now riding her bike in the dark in the mornings, and in inclement weather, while we are still making payments on this rotten lemon of a vehicle, that is supposed to be paid off in full by October of this year. My wife is EXTREMELY upset, and we both want the total amount of the vehicle we paid refunded.
I bought the 06 Durango with 60,000 miles on it in 2012. No major issues. I did the oil changes and the brakes like was supposed to. All of a sudden in 2014 it started shutting off while driving in the winter months of GA. I have taken into the shop three times and each time they say they don't see anything wrong.. It shuts off a minimum of once a day... Sometimes 6 times a day... I'm at a loss because I still owe $8,000 on this truck
I bought a used 2011 Dodge Durango in 2012. The vehicle only had about 14,000 miles on it. A few months after I got it, I started having intermittent problems with the transmission. While driving, the transmission did not seem to be changing gears. The RPMs would increase, but the vehicle would barely move. I would have to stop, put the vehicles in neutral and then back into drive. So far, that has worked. However, the problem seems to be occurring more frequently now. My Durango has less than 52,000 miles on it, so there is no excuse for the transmission (or whatever is causing the problem) to be having this problem. I have gotten 3 recalls notices since purchasing the vehicle, and each time I have taken the vehicle to the dealership to have the recall part replaced, I have mentioned the problems with the transmission. I have an appointment today to have the transmission looked at, but the diagnostic fee is $95.
I do not know what exactly is behind the transmission problems, but the problem needs to be fixed because it is a matter of safety. The fact that the vehicle slows down to the point that it is barely moving concerns me greatly. I am surprised that I have not been involved in an accident due to this problem. This is the only vehicle my family has, and we cannot be without a vehicle for an indefinite period of time if the dealer has to keep it for some reason, or if the problem eventually results in my vehicle not starting or in it breaking down.
Dodge Durango Company Information
- Company Name:
- Dodge Durango