Dodge Durango Reviews
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The Dodge Durango is an SUV with six models to choose from. Read more Dodge reviews to learn about other models.
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Dodge Durango Reviews
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Reviewed June 26, 2007
Have a 2001 Dodge Dakota with 33800 Miles have had to paint because of paint coming off and just replaced knuckles on front wheels. Called Dodge customer service last yr on paint, this year on knuckles. will not do anything even with such low mileage because of year issue. Will be last Dodge purchased
It was around 3500.00 to paint it last yr and this year 1280.00 to replace the knuckles
Reviewed June 20, 2007
I purchase a 2004 Dodge Durango in Beckley, Wv. I keep it under extremely good condition. Oil changes, tune up, etc. I only had it for 15 months when the motor went completely out. The warrantly ran out on Jan. 31 and the motor went out on Feb 5th, one week later. A motor shouldn't sompletely go out on a car in 1 year. Needless to say no one would take responsibility for it. The dealership or Chyrsler. I went around with them for 4 months. I never missed a car payment even though I did not have the use of my car. Finally the dealerhip said that the only way that I was going to get my car was to pay for it myself. I had to purchase a new motor for $3900. They didn't try to help me in any way and they were extremely rude when I tried to discuss it with them. Chrysler should have the common sense to know that a motor doesn't completely quit working unless there was a problem from the beginning. In the meantime, my air conditioning is now out and that say that is not a part of the motor that was replaced. There is another expense that I will have. If there is a suit being taken against them, please let me know because I want to be part of it. I am $5,000 in the hole with labor, towing and purchasing of an engine plus car payments.
Reviewed June 13, 2007
Bought a 2004 dodge ram 1500 4x4 in dec. 2006 a mere 6 months ago and had to take it in to be looked at because of a grinding noise...took it to aamco transmission 2 blocks away from dealership and found that the clutch had to be replaced (-578.00) after which dealer told me wasnt covered under warranty (Fine)...went to pick truck up and aamco told me that the truck needed a new transmission (what?!) so I called the dealership and told them than aamco was willing to fix and already had a transmission lined up (covered under 70,000 mile 7 yr power trane warranty) all he needed was the okay to do the work...instead they refused his services and had me bring it to them we droped it off on may 18th 2007 and they didnt even bother to look at it until may 25th 2007.7 days later mean while I have no vehicle to drive. I called the service dept and talked once again to the manager and he said he would be ordering the part and would let us know when it would be ready....June 2nd 2007...still no word so I took vacation so I did not need a vehicle for a week. June 7th service dept called and said the part would be there June 12th, so in turn we asked for a rental car to get us through till it was fixed and they said that wasnt possible becaouse we didn't ask for it soon enough???? and now that they have a date set they could no longer give us one????(WHAT?!).June 12th 2007 called service dept and still no transmission??? (No surprise)so in turn asked for a rental car again upon hearing that they didnt know when the part would be there and they put me on hold and came back and said they now have a date of June 26th for arrival of the part and inturn could not issue me a rental car...(okay, was that me getting screwed or am I paranoid?) So I wonder if on the 26th of june they won't tell me that they cant give me a rental car again because they have now set a new date of arrival of some time in july??? I dont know what else to do I have even threatend with speaking to a lawyer,,,I mean why would It take 6-weeks possibly longer to put a new transmission in a vehicle that aamco clearly stated would only take 2 days max?
Reviewed June 12, 2007
The clear coat on the wheels of my 2006 Dodge Ram 1500 Quad Cab is peeling off on all four wheels. I contact the dealership regarding this matter under warranty. They took digital photos of the damaged rims and assured me that there was a problem with the wheels. They then forwarded the photos and other information to Daimler/Chrysler.
Daimler/Chrysler responded the following day saying that the damage to the wheels was my fault and there was no warranty claim available to me. I contact Dodge Customer Service and proceeded to argue with a woman and her supervisor for nearly an hour and they refused to allow me to speak with anyone in the department that made the decision regarding my case. They simply told me that there was nothing that they would do for me. I contacted the actual dealership where I purchased the vehicle and they would see what the could do by calling the Regional Service Manager.
The Service Mangager and Assistant Service Manager both agreed that there was an issue with my wheels. They proceeded to contact the Regional Service Manager and I waited for over two months, having heard nothing from them, and then called the General Manager of Dodge sales at the dealership. He again contacted the Regional Service Manager.
This Regional Service Manager contacted me a couple of days later and basically told me that there was nothing he could do regarding the decision that Daimpler/Chrysler had made. It appears that Dodge has a Digital Image System and that once the photos are submitted, a group of people judge the photos and the damage and render a decision without anyone looking at the vehicle in person.
I have seen the photos and it is impossible to determine what is happening with the wheels based on the digital photos that were sent in. The Regional Service Manager told me that there wasn't anything that he could do for me as the decision had been made and cannot be overturned. I have since recontacted the Dealership and am awaiting their response to my complaint.
I will be putting the words BUY CHEVROLET on the back of my Dodge Truck and I will never purchase another Daimler/Chrysler or Dodge product as long as I am alive. I had always owned Chevrolet or GM products and this was my first purchase outside that circle. I will purchase a new Chevrolet Truck as soon as possible. Dodge Sucks!
Reviewed May 30, 2007
I had a 1999 Dodge Dakota sport 4x4 with 5 speed manual transmission and on May 21 2007, I was driving to a 8th grade graduation, when I looked up in my rear view mirror and saw that flames coming up from the undercarriage between the cab and the bed flames so high nothing I could do. I get out of the truck run across the road and the truck is gone just min. later the fire dept says no reason found for this fire. To make matters worse It was paid off, and had only liability Insurance so all my Insurance company could do was pay the towing bill.
Reviewed May 9, 2007
4/11/07 Bought new 2006 Dodge Ram 2500 4X4 pickup. From the moment I drove vehicle off the dealer's lot the air conditioning did not work. 5/4/07 Delivered vehicle to dealer at 7:06am. Described to Raul that the A/C is not blowing cold. 8:43 I was told by Raul that they found no problem. I drove the vehicle 20 miles and the A/C was not blowing cold. I drove it back and told Raul. This was at 10:21. At 11:09 Raul told me that the tech found air and moisture in system and performed system evacuate and recharged. The technician stated on the repair order that he road tested the truck. I took the vehicle out of the dealership and within five miles the A/C was blowing hot air. I called Raul and told this and he said to bring it in for further diagnostics.
I called Chrysler and told them of the problem and my experience with the dealership. They gave me a case number and told me to call them when I deliver the vehicle and they would call the dealer and work with them on fixing my truck. 5/7 I delivered the vehicle to the dealer at 7:08. I then called Chrysler. At 12:05 Raul informed me that the technican and Chrysler think it is a A/C compressor! Raul explains that he has to order the compressor and he will call me when it gets in. 5/8 Raul calls me and says the A/C compressor is in and I told Raul that I would be in the next day to have the dealership install it. 5/9 7:11 I delivered my truck to the dealership. They installed the A/C compressor and orfice tube. At 11:09 Raul told me that my truck was done. I signed the no charge work order and notice at the bottom of the work order the technician puts in comments stating: Calling star to order sop TIPM. Issues with TIPM short. Also, their were computer codes PO685,PO627,PO645 calling star to order SOP TIPM. I took the work order to Raul and showed the comments of the technician. He stated that he would check with the technician.
Raul came back and sort of explained the issue with my truck. Raul also stated that the technician was waiting approval from STAR to order the SOP TIPM! I then asked Raul to please let me talk to the service manager. The service manager only introducing himself as Jim came and stated he had talked to the technician and got the approval to order the part! Jim the service manager told me this happens and they will eventually fix the truck! Not very reassuring! So now I am wait for Raul to call me when the part gets in and I will have to go through the same thing again not knowing what the outcome will bring. I need some help here. It looks like the dealer does not know how to fix the vehicle and Chrysler does not know either.
They are just throwing parts at my truck at my inconvenience. It stills blows only hot air.
Reviewed April 29, 2007
I bought a new Dodge Durango 2000 and I have had a lot of problems with it. I also bought a black front end cover (Bra) at the dealership in Hampton where I purchased the truck. I was unable to put it on the truck so the mechanics at the dealership put it on for me, it took them three hours.
A year later I noticed that the paint under the cover had rubbed off to the bare grey metal in certain spots. I took the truck back to the dealership and it was discovered that the clearcoat which goes over the paint is to thin on the 2000 model for this cover. I was supposed to take the cover off everytime it rained, (remember it took THEM 3 hours to put it on), plus I had a Nissan Pathfinder for 11 years and never took the cover off and the paint was fine.
I raised hell and the endresult was that Chrysler paid 75 % and the dealership paid the rest to put a brand new paintjob on the front of my truck. They still sell this cover to this day for the 2000 model even though it will ruin the paint. I had to get my airconditioner fixed $ 900, just replaced my waterpump, my blinkers had stopped working so I went to the dealership and purchased e new relay only to discover a few weeks later that they stopped working again. To find out the dealer had sold me the wrong relay, never got my money back.
I had my driver side ball joint replaced by the dealer due to recall and got the lower balljoint replaced at another place, I paid the extra money and got the lower balljoint with the grease fitting, so I can at least grease the lower one. My passenger side has just started to make noise and I will call dealer tomorrow to get that upper balljoint replaced. I am so embarressed to drive around because my truck sound so bad.I just ordered 4 new tires, I have 81000 miles on it and these will be my 4th new tires.
So I get about 20,000 miles out of a set of tires which is crazy. I just replaced the brakes and rotors on the front for the second time. My check engine light came on last year and I was told by the dealer I had to replace the transmission. My truck was running fine so I took it ti a friend who ownes a garage. He hooked a machine on it and reset my computer, he said I had some dirt on a sensor. My truck still runs o.k., I wonder how many people get a new transmission when they don't need one.
Reviewed April 29, 2007
I bought a new 2006 Dodge Durango 7/06. Almost immediately the front airbags started shutting down. I have taken the Durango to 2 Dodge dealerships in 2 times zones (Montana & Texas) to attempt repair on the vehicle. To no avail the air bags are still not working properly and shut down when ever they want. I have contacted Daimler Crysler Corp. who have responded they are reviewing the situation. While they are reviewing I am stuck paying for a $35,000 vehicle that I can not drive. I am now working with an attorney to have the vehicle returned and all monies returned to me. I really wish I had found the information on this web site before I bought this vehicle...I would have bought a Toyota.
Reviewed April 26, 2007
I have been to 2 different dealerships complaining about the brakes in my 2004 Dodge Durango. I have taken serviceman on rides and all they do is look at me while trying to stop in disbelief. Then they tell me there is nothing that they can do and i have complained about this from day one. After 48,ooo miles and several near misses later,i'm back at square one.I have filed a complaint with the NTSB but have heard nothing from them in the last 2 months. What do i do?
Reviewed April 26, 2007
My 2001 Dodge Dakota cannot maintain oil pressure. My mechanic found significant accumulation of sludge and was already aware of the problem with these engines.
The engine must be replaced and it will cost me $4,400 to fix.
Reviewed April 26, 2007
I took my Dodge Ram 2500 back to the service department at least 8 times for them to fix the problem and they charged me each time, and the truck is still not fixed. This vechicle is very dangerous and I need it fixed, I have already contacted the Dodge Headquarters and they told me to work with the dealer, but it is impossible.
Reviewed April 23, 2007
On Sep. 8, 2003 I took my 2002 Dodge Durango in to be checked for knocking noises and squeaks, while turning or going over bumps or a dip, this was coming from the front end and times it sounded like something had snapped under my front end.
They had me take them on a test drive. I also had a growling sound when I stop coming from the rear, They said they heard the knocking noise while turning and it was normal and then replaced the rear clamp kit-leaf spring and insulator-leaf spring free of charge after saying they found rear leaf spring clamps loose and rubber torn. The growling stopped but the squeaks did not. Which on the work order they noted the squeaks stopped.
Now on April 17, 2007 my engine light came on so back to the service, Knowing the noise from the front end was gettiong worse, I was bound and determined they would hear the noise this time. When I took the service tech on a test drive he finally heard the noise and without getting out of the car he said it was the front suspension. Note I took my car in the minute I got the recall for ball joints to be replaced. Now they say I must pay $218.00 for the engine light which was a bad hose and to top it off $2300.00 plus for the front end.
I have to replace the control arms and the torsion arms then grease the torsion are for another $173.00, and it is not covered under warranty. I not a stupid woman who knows nothing about cars and will fight this! What are they thinking this could cause a very dangerous accident, and I drive my two sons age 11 and 8 everyday in this so called vehicle. To top it off I paid cash straight out the door for this car and then my husband goes and buys the Dodge truck with the hemi about $40,000 I will fight this.
Reviewed April 23, 2007
I bought a 2004 durango in 2006 and not even a year later the dashboard went on fire
Reviewed April 20, 2007
I purchased a brand new 2007 Dodge Durango on March 2007. Actually it was my birthday present. After driving for 2 weeks I noticed that when I would drive between 25-35 mph my whole truck would tremble. I drove for another week and then chose to contact Lithia Dodge of Corpus Christi. I spoke with Reggie who was our sales man and he asked that I contact Jennifer Garza to make an appointment to bring it in. She was not in so I then spoke with Russell House and then he had Wayne Lytle contact me. Made an appointment to bring in on Saturday 4/14/07.
We brought in vehicle at 9am and showed back up at 1pm to check on the status. Daniel (service rep) told us that a flash upgrade was performed but problem was not resolved so we would have to bring it back during the week. I left VERY upset. We have not even had this vechile 30 days. We then returned that Tuesday morning (4/17/07) with the vehicle and was left all day.
Was called and told that the transmissions valve body would have to be replaced. We were put into a car rental. They ordered part and replaced it on Wednesday (4/18/07). I spoke with Daniel again and said it did not fix problem will have to keep overnight. Thursday (4/19/07) Wayne phones me and says that the vehicle is repaired and the shutter feeling has been resolved. He said he himself test drove vehicle with the certified transmissin tech and that problem had been resolved. We arrive to pick up vehicle later that evening. As soon as I drive off their lot, not even half way down the street, it does it again.
I IMMEDIATELY returned back and insisted Wayne to get in vehcile with us and go on a drive so that he can feel the shutter and immediatly he felt the same thing. Said he did not feel it at all when he and mechanic test drove it. We then drove a new Durango off the lot to see if that one had the same problem and it did not it was a smooth ride.
I became VERY upset and asked why we just couldnt get another vehicle and Wayne said it was not that easy. It is a very complicated process and takes a long time. We asked why he just cant replacet the whole transmission and he also said it was the manufacturers decision to be made. We left upset and dissatisfied and were again placed into another car rental. I got a phone call on Friday (4/20/07) from Wayne advising me that they are going to go ahead and replace the whole transmission.
Can you believe that.
It is a BRAND NEW vehicle. Not even had in my posession for 30 days and it has this problem. I have NEVER owned a new vehicle in my life and am sooooo upset and disappointed. I have looked into the lemon law and have documentation of all of this that has been going on. I wish that I would have looked into this website and these complaints sooner. I love my truck. I love it.
But I do not want to have these problems. We purchase new so that we would avoid all of these problems. I have a 1999 Ford Mustang and not once have I had to put any big money into a transmission or engine repair. I understand that all of this is under warranty but that is not the point. It is a inconvenience for myself and for my family. I have dealt with the corporate office also and they have instructed me just to keep all of my documentatio about the problems I am having. I also will NEVER purchase from Dodge again. NEVER!!!!!!!!!
Reviewed April 19, 2007
I will never buy a Dodge again..
Reviewed April 17, 2007
I have owned my 2000 Durango for 2 years. What an experience! I have 78K miles on my vehicle. Items repaired to date: Power Steering Rack Wires in Wiring Harness Window Regulator Computer Ball Joints Transfer Case What needs to be repaired: Idle Control Sensor Shocks/Springs Brakes (on 40 miles on them) Transmission shifter in column Rear A/C Transmission Ball Joints (again, after 40K in miles) CD/Tape Player/Stereo There is more but I am so disgusted I can't remember. When Damiler Chrysler rudely took the Jeep Dealership from Thompsons in Placerville because D/C is a corporation of whinners my family and I swore we would never buy another D/C vehicle. Keep in mind we have always been a Jeep family, 3 Willys CJ2A's, 2 Cherokees, 1 Commanchee and 1 Grand Cherokee, that is what we currently own, there has been more in the past. My Durango has made that decision 10 times easier.
Took my Durango to a DODGE dealership for repairs when I had the warranty. Of the course of 3 weeks and one unpleasant phone call they fixed some of the stuff on my list, not everything I asked them to. They tried to save face and not charge me anything more then my deductible but I will never take my car their again. I had to stop buy the dealership 3 months after the work was done to sign the work order so the warranty company would pay them. I was asked how my car was and I laughed in the service writers face. I wouldn't even discuss it as their service was below average.
Reviewed April 16, 2007
Quite the contrary with my 98 Dodge Durango. I had only a slight radiator problem until i put on a ground strap. We purchased the vehicle in 2001 with 72,000 miles. We are always on the road pulling our 25 foot travel trailer loaded with stuff. I now have over 175,000 miles on it with no problems. Do I have a lemon or what? I think naught. I am now looking for another 98 Dodge Durango.
Reviewed April 12, 2007
We have a 1999 Dodge Durango. It uses A LOT of oil, can't find a leak anywhere. The transmission had to be rebuilt twice. The voltage regulator gauge is broken. And just the other day, my husband and I were going down the highway and the back driver's side door exploded! Scared the crap out of us, especially my husband who just came back from Iraq about 3 months ago! Not sure what happened, the electric window still works, so does the speaker. I'm just glad my 3 year old wasnt in the car, especially since he sits right next to that door.
Reviewed April 11, 2007
My husband and I purchased an 05 Durango. The sales man told us it had 3rd row seating. After all paperwork was done, we went to drive it off the lot, and noticed that it was not 3rd row seating. That was just the start of my problems with Dodge.
We exchanged the Durango for another one, and everything seemed great until February 07. I came home for lunch, and parked the car. I was inside for 2 hours, came out to find my car smoking ! Called Dodge and it took them 2 days to tow our car to the dealership. When it finally got there, they said they could not touch the car until an investigator came to do a report.
After a week and a half, the investigator said that the ip in the dash caught fire. I then started dealing with corporate, who immediatly faxed me a paper to sign saying that I will relase Dodge, and Chryslar for any and all known and unknown claims with the car for forever. I refused to sign it. T
hey refused to fix it. My $ 40,000 car has been sitting at the dealership for 2 months now, smelling like burnt electrical, and no one is willing to fix it. Chryslar issused a recall of 300,00 Durangos for this problem, however Reno Dodge still won't fix it. Instead they asked us to come down to the dealership to see what we could figure out. They wanted me to trade in the Durango, put 20,000 down, and stll finance antother 24,000 on another Durango that is just 1 year newer then mine !!!!
Reno Dodge is horrible, as is Chryslar. Beware. If this were to happen to you, they will not fix it nor will they help you. They wouldn't even give us a rental car. I had to borrow a car from my in-laws. Not one person has helped us, and I will be going to the news with this story. Everyone should know that this is a possibility with the Durangos. Be careful when buying a Dodge. It's not worth the hassel.
Reviewed April 9, 2007
I own a 2000 Dodge Durango which it appears that many others have the same thing to say about it as I do, it is a piece of crap. It started w/the automatic locks, the window, the door handle, power steering, water pump, radiator and transmission. What the big deal is now, is that my transmission is GONE and it happened 2 miles from home taking my 3 children to school. Lots of fun stuck in the middle of the road.
Reviewed April 8, 2007
i purchased a 2006 dakota brand new on march 31 2007. it had 75 miles on it. on april 6th at 5 30 am i woke up seeing flames comming from my truck i called 911 the fire was put out but too late to save thew truck it's a total loss with less than 200 miles on it it had an electrical failure the fire dept said
Reviewed April 7, 2007
I purchased a 2001 Dodge Dakota SLT 4x4 extended cab with an auto transmission and a 4.7 liter V-8 in late July, 2006. The vehicle had 22001 original miles and was last issued a Maine safety inspection sticker in April, 2006.
I had the vehicle serviced every 3000 miles, mostly by the Chrysler dealership that sold me the truck. My last service appointment was March 15, 2007 with 35061 miles on the odometer. Dealer services technicians noted that the vehicle's suspension was checked and that no problems were found.
Reviewed March 30, 2007
Bought a 2003 Dodge Ram 1500 truck from this dealership. During negotiation I was told (verbally and in writing) the truck would be detailed, polished and buffed, and that the front left dent in quarter panel would be repaired as well as the small dent in the tailgate. The truck was not detailed on delivery and only the front dent was repaired. Dealership refuses to fix tailgate dent (completely) because of cost. I am now told they will attempt to fix the dent but I will have to re-paint the area myself with touch-up paint.
Reviewed March 26, 2007
oil pressure gauge zeroed out. i took it to the dealer in savanah .First thing he told me is that i didnt change the oil enough. Ha ha i had every single receipt from pep boys and jiffy lube to support my oil changes . anyway he says $4200.00 for an engine or we can buy another dodge product. no way!! i Went home and flushed my truck out with Marvel Mystery Oil and my truck has been running for the last 5000 miles
Reviewed March 26, 2007
I purchased a new 2007 Dodge 1 ton Diesel. According to Dodge's web site, exhaust brakes are standard on the new diesel engines - This is one of the reasons I purchased the truck.
I don't want to be hauling a big load down a long grade with out it. After a few days of owning it, I started to try to figure how the exhaust brake was activated. I found out that there was a switch missing and Dodge doesn't carry it yet.
The dealer also could not find out where in the computer program to activate it. (According to Cummins, it has to be activated in the computer) I've contacted Dodge three times with no success.
I feel like they either have a problem with the exaust brake or they put the engines out before they were ready to implement them into the rest of the truck. I wish I could get a straight answer. If I got into an accident due to overheated brakes and didn't have the $10 switch for the exhaust brake because I was prevented from getting it by the manufacturer......
Reviewed March 22, 2007
I purchased a 2005 Dodge Durango when it was brand new (5 miles on it). It was a limited edition with many upgraded features and cost me $43K. I currently have only 18K miles on it. Since I've had it, the engine has died while turning several times. I've taken the Durango to two different Dodge Dealers and one Chrysler Dealer and no-one can fix it. The problem has almost caused several major accidents. I'm in the Army and was recently deployed to Afghanistan. It's a shame that I spent more time worrying about my familiy's safety in this defective vehicle than worrying about the Taliban!
Reviewed March 22, 2007
2004 Dodge Dakota. Had to replace rack & pinion steering and power steering pump with only 47,000 miles on it. Total bill $1,450. Seems way too early for a problem of this sort to be happening.
Reviewed March 20, 2007
I took my 2000 Dodge Dakota in and they inspected the ball joints and said they were all with in spec. I bet very few if any were ever fixed under this so called recall.
Reviewed March 15, 2007
https://www.consumeraffairs.com/automotive/dodge_dur_oil.html We have had the same problem with our Durango. The 'check gauges' light came on... and 2 months later our engine is dead. There was also sludge on the top of the oil cap. We have had the oil changed regularly and can't believe the engine needs to be replaced!
We purchased this car only 3 years ago. We've put 60K miles on it. We spent over 17K on it and now the junkyards won't even give us more than $500 for it. We've been renting a car this week while we have to purchase a new car. What a rip-off!
Reviewed March 13, 2007
Paint peeling off of vechile which is 2-tone was informed that dodge trk's (1994) majority have had the problem of the paint chipping off cause they did't spray a base coat on
Reviewed March 12, 2007
1999 Dodge durango, oil pressure shoots to zero, ruins engine, out of warrenty.
4200 dollars to replace engine.
Reviewed March 8, 2007
My Dodge truck caught fire Sunday morning at 10:30AM. I was making a trip to the local Home Depot and only got 0.25 miles from my home when the engine compartment burst into flames as I stopped for a traffic light.
The vehicle was approximately 6 years old and the mileage was under 43,000 miles. I had not been driving the vehicle for the past 1-1/2 weeks and it sat in front of my home during the recent spate of Winter weather.
The event only took approximately 20 seconds from smelling gas, to seeing the smoke enter the passenger compartment as the flames spread from beneath the hood. The fire's strength and intensity gave me only seconds to exit the vehicle, as the cab filled with smoke quickly. It was difficult to watch the vehicle burn; I had never had any problems with the truck prior to the fire.
The truck is a total loss, and my insurance company seems ready to pay market value, although they are asking for a tremendous amount of information prior to settling the matter.
The good news is that no one was hurt and police and fire responded within 5 and 10 minutes respectively to manage traffic and extinguish the fire. I will always remember the event, especially since the pavement at the intersection traveled weekly is burned and scorched.
I will be without a truck, which was a recreational vehicle for vacations and hunting and fishing trips, for several months as I look for a replacement vehicle. This is the second Chrysler vehicle that I owned that burned...and the last.
Reviewed March 6, 2007
Bought truck used and within a week temp guage and oil pressure guage were fluctuating and then the engine killed over and smoke poured out from under hood. Had truck towed to multiple repair shops and now found out that the 4.7L V8 engines in Dakota are frequently ending up in repair shops for very similar reasons.
Multiple engine repair shops quoted $3,500-$5,500 to replace engine with new/rebuilt engine. Just rented a car until decision is made.
Reviewed March 6, 2007
I had a dodge ram 1500 ST catch on fire and totally destroyed on june 16th,2006 before the recall about short circuits I was driving and fumes started to fill the vehicle.There was a loud noise and big chunks of metal exited from underneath the rear of my vehicle. the gear shift would not work and coasted into a strip mall just by luck in front of a state farm insurance agents office where within one minute after exiting the vehicle it was engulfed in fire.
Car was totalled. I have severe eye problem that now requires surgery.Was disoriented.almost passed out at work and went to urgent care chrysler did not uphold any of it's warranty agreements.Loss of work,shock and trauma to my daughter and myself.Respiratory problems excessive outlays for car rental,eye problems.8 months of vision and repiratory problems .Hoping that eye surgery on march 19th,2007(in 2weeks)will resolve.Had to buy new truck higher interest rate and payment and higher cost for vehicle.
Reviewed March 6, 2007
We have a 2001 Dodge Durango. In November 2005, the transmission failed in that Durango. We took it to a repair shop and spent over $1800 to have it rebuilt. Only 15 months later, the transmission has failed again. The shop only carried a warranty of 12 months or 12,000 miles, and we were beyond both. We are very disappointed in this vehicle now. Financially, we cannot just jump into another vehicle so we are stuck with this crappy car.
We are now out over $2000 in repairs and cannot afford to get a different vehicle.
Reviewed March 1, 2007
My wife and I purchased a brand new 2007 Dodge Caliber in August 2006. A month later we brought it into the shop complaining about troubles shifting into gears and stalling issues. We brought it into the shop several times after they told us that there was no problems, still complaining about a noise and problems shiffting. Nothing was ever fixed.
Reviewed Feb. 28, 2007
Bought new,2000 Dodge Durango. I have only experienced a cam sensor that went bad. I believe the mileage was 74000 miles. the dealer has the exact mileage. I have close to 200,000 miles and have always had this sludge problem from the very first oil change.
The sludge looks like a cream colored froth under the oil filler cap. The sludge was not as great with Castrol 5w-30. I use Royal Purple 5w-30 and you can scoop it out of the oil filler cap . The car is 4wd for the Colorado mtns. and gets 18-20 mpg of below regular gas. I am at 7364 feet and above in elevation.
Reviewed Feb. 27, 2007
I decided to get a 4*4 vehicle due to the snow problem I had. I had an 01 car with only 19000 miles on it, mint condition. The dealership insisted to buy a 99 dodge durango,171,000miles on it and said this is a fine SUV.That day we did contract.The next day i had problems with the vehicle,(steering,squeeky,wobbley).They sent the dodge in and had 4 balljoints, 2 tierods, cv joint, and breaks fixed. I got the durango back.
The third day I asked for my grandmas' car back cause i felt that the dodge is torn up and believe that I will have more problems with it.Andy refused and said we just don't do those kind of things, I found out 1 1/2 weeks later that the dodge was a repo and had damage done to it right before the repo. I asked one more time for my car back, with a please,,it's my granny's car and i know it's safe for me and my two children.
He refused and said, NO, we've put to much money into the durango. He sold the durango for $6950 with a trade in for my car $6000. This remains $950.00 plus 11% apr. that i had to pay.
Reviewed Feb. 27, 2007
we leased a 04 dodge durango and had problems with it after 1 year. the rear wiper flew off and scratched the window, the radio malfunctioned, the interior had various problems. WE sent it back to the dealer and they warrentied everything no problem... recently we had the oil light come on and we checked the oil.. added some we didn;t see a problem.. them the engine started making a really awful noise, and the light came on again as well as the engine light... we called up our dealer. had the thing towed to them. they took everything apart said that there was definatly an engine problem and would call dodge/chrysler to see how to handle the warrenty work... a week went by, nothing, them they called asking for oil change recipts...
we gave them a years worth form the garage we bring it to because the dealership is about 40 minutes from our house. then we waited a few more days. Chrysler calls and says thst there was sludge on the engine and can't do anything for us with out oil change records from 0-the milage now. I gave them everything we had and they told us because we didn't have EVERY SINGLE oil change recipt they wouldn't do anything for us.
i only have 1 more year on the lease and the new engine installed will cost more than that entire year of lease payments and we can't do that financially. so they told us our only options were as follows: and these are great by the way...
1. do a voluntery repo and they will try to sell the car at auction. (remember it needs an engine)and then we would be responsible to pay the difference of what they didn't get for it???? 2.stop paying the payments and they will repo it. 3. have the dealer take it as a trade in and get us into a new car??? again it needs a new engine and the what dealer in their right mind will take that as a trade. so our hands are tied and now my credit is going down the toilet and I'm forced to buy another car as soon as I can before the repo hits my credit......
I'll never buy another daimler chrysler vehicle again. and the kicker is we have leased from Chrysler for the past 9 years 3 different cars..... and they won't do anything at all for us.
Reviewed Feb. 25, 2007
2000 Dodge Durango with less than 50,000 miles. The vehicle was well maintained. Sludge buildup in the motor required it to replace $1800.00 worth of engine parts and pay $400.00 worth of labor and cleaning supplies to remove the sludge. 16 Months later the same thing happened: The engine needs replacing and it will cost $6,000.00 What is wrong with Dodge's engine? The dealer wants $6,000.00 to replace an engine that was rebuilt by them 10,000 miles ago.
Reviewed Feb. 23, 2007
It does not seem to be defective parts but in the paint and damage to the paint that must have occured at the factory. My pickup is a bright metallic silver. I bought it new June 2006. I have been telling the dealer that the paint has numerous flaws in it and that around the driver side back window there are scratches where it was installed and clear coat is over that. I keep getting a run around and the regional rep. has not even looked at my pickup.
They have taken pictures but with the color it does not show and so dodge tells the dealer if the pictures do not show it then there is nothing we can do. I am becoming very frustrated and feel that the $24,000.00 I paid for my pickup was a rip off because they are not backing their product.
The dealer will not give me a letter stating what Dodge is telling him because they do not want to get in bad with them. I bought a new pickup and feel they should fix it. If I had noticed this defect I would not have bought that pickup but would have bought another one. No one is willing to document this in writing or take care of the matter.
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Reviewed Feb. 19, 2007
There is a recall on the headlamp switch for 1995-97 Dodge 3500 trucks. Some 1998 trucks had the same switch installed in them, yet the company ingnores the problem. The switch overheats and can cause a fire.
Just like the problem described for the recalled switch, my swich over heated and melted the wires. This could have caused a fire in the truck. They refused to make the repairs. I would like to see how many other owners of 1998 Dodge 3500 vehicles experenced the same problem so that the recall dates can be extended.
Reviewed Feb. 16, 2007
Paid $20 for a report which contained inaccurate information on my 1999 Dodge Dakota RT. The report up to 11/12/2005 was accurate, but then had one more line dated 12/29/2005.
Basically the report showed that from 11/12/2005 to 12/29/2005, my truck traveled 44,000+ miles and ended up at a Dodge dealer in Arkansas for some repairs. The report indicates the mileage on the two dates as follows, 11/12/2005= 23,090 miles, and on 12/29/2005=67,000+miles. I opened a case with Carfax and they send they would investigate. It has been over 2 months and I have heard nothing.
My numerous emails, since I can't contact them directly, have gone unanswered. Please help as my truck only has 25,000 miles on it and is in mint condition. The mileage is very low since I dont use it much due to the fact that I have a company vehicle that I drive on a daily basis. If someone sees this report they will think I am trying to commit fraud on them and if I trade the truck in at the dealer, it could cost me thousands in loss of value due to the inaccurate information.
Your assistance in the matter will be greatly appreciated.
Reviewed Feb. 15, 2007
2000 Dodge Durango, I took the truck in last year for a transmission problems. Couple hundred bucks and everything is OK. Just last week more transmission problems. I took to the dealership. They charged me $100.00 to tell me it would cost$1000.00 to tell me what the problem was. I still do not understand why the transmission is screwing up, but the shop guys only wanted to sell me a new transmission ($2600.00)
Reviewed Feb. 15, 2007
I purchased a 1999 Dodge Durango, new. I have done oall the major maintenace, service and or recalls on this vehicle for the past 6 yrs. The vehicle has 92000 on it. I noticed my interior of my new tires were wearing. I took the car in for a front end alignment and now I am told the upper/lower ball joints need to be replaced at a tune of 800.00. There was recall done on the 2000-2003 but not on the 99. This seems odd and when the technician informed me it was both, he seemed a little perplexed that all 4 would need replacing.
Reviewed Feb. 15, 2007
I have a 2002 dodge dokota and i have had problems with it since i bought it, the put a new engine in it at 30,000, and for a while now the oil gage will drop to 0 and the check engine light comes on , I change th oil every month, its to where now i cant even drive it , I am a single mom of 3 boys on a fixed income and this is my only way around. I cant find anyone who can fix it.
Reviewed Feb. 14, 2007
We purchased the 1999 Dodge Durango in May 2003.It had 32000 miles on the odometer we changed the oil every 3000-5000 miles @58000 miles the oil pump went outso we towed it to the dealer and they replaced the oil pump and cleaned the strainer.
They advised us that there was a fare amount of sludge in the engine and that we should service it more often,so we elected to have the dealer service our truck on or around every 3000 miles,@ 67000 miles the oil pump went out again so we had it towed back to the dealer who still said there was no common problem with this on Durangos.
This time they said it was the oilpump ,and that my bumper to bumper had expired ,my extended warranty would not cover this .I had the truck hauled back to my house again then I tore into this myself,1= they used the same oil pan gasket(just put sealant on it)2=the oil pan was virtually sludge free ,the strainer was very clear.so i purchased a Melling high volume high pressure oil pump it lasted 13 months and 15000 miles now my SLT Durango is setting in the drive again and i wont fix it until I know what the problem is.I wish that dodge would come clean on this and come up with a solution,may be a discounted 5.9 to replace the 5.2 ,as far as i know no 5.9 are having a problem.
Reviewed Feb. 13, 2007
I have a 2000 Dodge RAM 1500 that has had several problems. The latest is the dashboard spontaneously cracked in two different places. This seems to be a relatively common problem with these trucks, according to several blogs I have read.
The replacement of the dashboard costs about $1000.00. Chrysler takes no responsibiltiy for this problem.
Reviewed Feb. 12, 2007
I have a 98 Dodge Durango and have had the oil screen replaced not once but TWICE to the tune of $800 per event, and had the engine taken apart, cleaned of sludge and re-built. I am religious about oil changes every 3000 miles, even if that's once a month. I've just seen all the complaints re: engine failure on Durangos...
Reviewed Feb. 11, 2007
Purchased a 2000 durango 4.7 liter with 5K miles on it in 2001. Started running synthetic oil since 7500 miles. It now has 94,600 miles on it. The day we pick the durango up from the body shop after being repaired from a minor fender bender, the oil pressure drops to 0 psi. Dealer simply states that the engine is sluge'd up and requires repalcement, no mention of the obvious 4.7 liter sludging problem.
Reviewed Feb. 10, 2007
I bought a 1999 Dodge Durango a year ago. I've spent over $1000 in repairs. The front end is squeeking and nothing works. The ball baring's have been replaced, but the squeeking continues.
Reviewed Feb. 9, 2007
I puchased a 2000 dodge durango that currenly has 70,000 miles on it the transmission has now gone out in it something blew apart in it i called the dodge corp and they said that there is nothing they can do i have done some digging and found out that there have been 1000's of these with this problem dodge has refused to fix it i am a mother of 4 and work full time they tell me that iam looking at about $2000.00 to fix it i truley feel that dodge should have to pay this they are a multi-million dollar company with A problen they have their customers pay for these repairs when they should be as if they are not getting enough out of us by charging 20-30 thousand dollars for a vehicle they could at least admit their mistakes and fix it Please help me against the giants
Reviewed Feb. 7, 2007
This Is A complaint on my 1999 Dodge durango. I bought this truck 4 months ago, Since I have had nothing but problems with this vehicle, since I got it I have had to replace the ball joints (all 4) and now the transmission is gong out. I have heard horror storys about the dodge trans but a I bought it anyway. I did get a good deal on it btu now Im scared because I dont make all that much money and with a tranny repair around the corner I dont know how im gonna pay for it. The truck has high miles on it I knew that. But the day I bought the truck I took it to a tranny shop had A new filter, flush, adjustment, and road check all was good, but 5000 miles later I have to replace it.
Reviewed Feb. 3, 2007
I currently have a 2002 Dodge Dakota 4.7L V8 Engine that has been reported by the my local Dodge Dealer, Brandon Dodge, to have engine failure due to sludge build up. This fact was discovered while attempting to have my transmission repaired. The vehicle has a 100,000 mile 7 year drive train warranty that Chrysler Daimler is refusing to honor. I am very interested in pursuing any and all legal avenues against Dodge. This isssue is similar in material fact to the recent sucsessful Toyota Sludge Class Action Lawsuit.
My 25,000 dollar truck has been reduced to a salvage vehicle with a yard value of approx 500.00 according to the service manager of Brandon Dodge.
Reviewed Feb. 2, 2007
On my way to work one morning, I noticed a wierd nocking and squealing sound coming from my engine. I turned around (after only going a block)and went back to my house and called the local dodge dealership and made an appt to come in they couild get me in as soon as I could get there. I ended up making it a mile from my house before my truck died on a major road. (Thank God I wasn't in the middle of a turn as I lost all steering!)
After coasting to a stop, I ended up calling a tow truck and had to have it towed to the dealership. After a few hous they called to inform me that they were not sure but they could drop the oil pan and see if there was a problem with the oil pump. This would cost me $750.00. And they weren't sure that would fix it. Most likely I would need a new engine. At the cost of (get this)$6,600.00!!! My truck has had all it's scheduled maintainance, oil changes and such mostly done at a dodge dealership. With a husband in the military we move around a bit. It is not even 6 years old, and has 92,000 miles on it.
We bought it with 4 miles on it, in April of 2001. My husband is in Iraq fighting for the freedom of this country and it won't even stand behind the products that are made here! And we wonder why forgein cars sell so well. It makes me sick to think we paid for this truck and as soon as the warrenty runs out it falls apart. How ironic. Now I and 3 kids are stranded with out a vehical to drive and a Husband who can't even help me. Thank you Dodge for adding even more stress to a hard year.
Reviewed Feb. 1, 2007
2005 Dodge Ram 1500 w/20in.rims has been stolen now for the third time. It has been in the shop more than we have driven it. Seems that way anyway. Ins. company has paid out enough to pay for the truck. We leased it so we have to continue to put the 20in. rims back on. That's all they want. Our lease comes up in May and we're just praying to hold on to it that long.
We may just turn it in early and be done with the aggravation. We had just got it back on Dec. 14th 2006 and was stolen again in Jan. 2007. It is in the shop now with more damage than the previous two times. I will not get another one until they do something with the anti-theft equipment that comes with the truck. Why should I have to keep paying for every little thing they add. If the insurance co. would have spent an additional 250.00 the time before they would not have been able to take the truck again. That's not saying they wouldn't have got the rims but at least we would have still had the truck and with less damage.
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Reviewed Jan. 30, 2007
We bought a 2002 Dodge Durango free oil change for as long as we own the truck so We use it in May 2006 i got another truck Dodge Ram gave truck to my son he was out onenight said he couldnt get the truck home so we got him next day went to geet the truck and he put a quart of transmission fluid to get it a mile or 2 down the road to the househe took it straight home the night before he said it started popping then he parked it later went to leave and it would not drive front wards so he put it in reverse and drove it so he parked it called us this was on the weekend so it stayed at the house for 2 days till we got it to our mecahnic i followed my son we got just a mile down the road and he struggled to get it to the side of the road and underneath the whole drive shaft was laying on the ground so we had to have it towed to the shop it cost my son 50.00 tow then it cost 3000.00 to put a whole new frontend and rearend in the truck our mechanic says these trucks are bad on this the Pen in the front tran casing broken threw the pieces and cause the front end to lock up which cause the rearend to lock up and the drive shaft to go we had to rebuild the rearend by used parts so its not completely brand new I called Fletcher on it for we bought the extra warranty it expire they said by a few days. i bught the truck with only 4 miles on it it does have mile on it now. i had it it got 330 gallon to tank of gas now it dontget half that my son says we kept it tune up oil change air filter cleaned or changed when need to be.
Reviewed Jan. 26, 2007
I received a recall on the upper balljoints on my 2001 Dakota. The car had a loose feel when driving and the tires were wearing. When you hit a bump the steering became eratic.
The problem still seems to exist even with the replacement of the balljoints. The tires are wearing unevenly, the steering is loose, and when you hit a bump in the road the steering wheel starts to jump.
Reviewed Jan. 25, 2007
We have purchased a brand new 2006 Dodge 3500 Cummins Diesel in February of 2006. This vehicle is used for long haul business use. When we purchased the vehicle we were assured by the sales person that this vehicle has a 100000 mile Power Train Warranty which included Engine, Transmission etc. We broke down 2500 miles from home in California. The Transmission made an aweful noise. We now had 78000 miles on it so I wasn't worried because we are covered. Well, so I thought. When we found a Dodge Dealer and they pulled up our info they informed us that the warrany ran out at 36,000 miles.
I called the dealership we purchased the truck from (Stuart Bowman Dodge Asheboro, NC) and they informed us that the sales person is not there but that the 2006 and 2007 model is not covered for 100000 miles. I told them that I was told it was when I purchased the vehicle for $47000. They said sorry but that was a mistake. That mistake is probably cause me to be without a job. I would never buy a vehicle from that dealership. They made a mistake but can't do nothing about it but they sure were nice when I purchased it.
Reviewed Jan. 21, 2007
In november 27, my engine shutdown in the middle of the highway, i had to purchase a new engine, and even after doing so my engine is about to go through same thing, i say this because after month of from repair, my check gauges light has come on again. and my engine is making a weird sound.
my engine could possibly shutdown again.
Reviewed Jan. 19, 2007
I bought a 2003 Dodge Durango R/T with 63k miles, 3 weeks after I bought it, the Transmission went bad. Even though I had a bad day when it happened, Brien Ford in Everett, WA. really took care of me when they didn't have to, they are fixing it at their own expense, gave me a fully paid rental of a 2007 4-runner with a 3rd row seat for a week. Because of their extra effort, my family hasn't been put out at all, it's defnitely worth it to buy from Brien Ford on Evergreen Way in Everett, WA. I won't buy anything anywhere else ever again.
Reviewed Jan. 17, 2007
I had the very same problems with my 2002 4.7L engine. But I have every reciept for every oil change. I set the dealer up and went in to another dodge dealer down the street that I had never been to. I told them I had lifter noise. They showed me the sludge under the valve cover just as they did you. MY trick was when they said it was not maintained very well.
When in fact it was maintained by the other dodge dealer right up the street. I produced oil change records for every 3000 miles and used the oil they reccommended. It turns out that the problem is a low pressure oil sump pump from the pan. They will not recall on this issue due to the expense. I pushed and got mine done under warranty and they had to install new hydrolic lifters as well becuase they were gummed up. There are a lot of 1999 ro 2002 4.7L owner going thru the very same things and they should band togteher for a class action suit against Dodge on this issue. I now use noting but Mobil One or Quaker State synthetic oils
I have the very same problems described above. My Durango has lifter noise and I have reciepts for every single 3000 mile oil changes as the owners manual specifies. I have a ton of sludge under the valve covers and the dealer says it from cheap oil. Considering they did 98% of all of the oil changes over the past three years. How can they say it's cheap oil. it was what they put in it.
Now I need to have new Hydo lifters and a new oil sump pump installed to correct the problem. In looking on the internet there are thousands of people who have the very same problems.
Reviewed Jan. 7, 2007
I bought a 2000 Doge Dakota Sport brand new. It is yellow and I love my little truck. However, 3 years new the clear coat began to chip, then peeling little by little daily. I asked Dodge for help and they say they can't do anything. After 36 months, they offer no way to fix my problem. Now my truck has no clear coat left on the roof and hood. it's embarrassing to drive. Do you think we'll by Dodge again? Nope.
Because of the defective clear coat Dodge Chrysler uses my new truck appears to be weathered and old. Dodge considers me responsible for repairs. When in reality had they put the neccessary ingredients into their clear coat I wouldn't be complaining about the little yellow truck that I love.
Reviewed Jan. 5, 2007
We have a 2004 Dodge Durango that while driving just shuts off resulting in no power steering. You have to restart the vehicle in order to get it to move and then shut it off again and restart it so your gauges will show your fuel amount if not it says there is no fuel.
Reviewed Jan. 3, 2007
Our 2002 Dodge Durango with 66,000 miles experienced sudden drop in oil pressure. We were driving down the highway at the speed limit and the check guages light came on and the oil pressure dropped to 0.
We immediately stopped and had the car towed. We have also had problems with the check engine light coming on.
Reviewed Jan. 2, 2007
Replaced the ball joints twice and shocks three times, problem still there.
Reviewed Dec. 28, 2006
I bought a 1999 Dodge Durango USED with 62K on the odometer. I have 110+K on it now. I that short amount of time I replaced both upper and lower ball joints both sides, both inner and outer tie rod ends both sides, transmission once, intake manifold gaskets twice due to high engine oil consumption, the heater core once, all shock absorbers. Well Gentleman I will never buy another DAIMLER product again, in fact I will never buy another American made car again!! Here I come TOYOTA
Reviewed Dec. 26, 2006
I have 3 Dodge vehicles, 2000 Dakota, 2001 Durango & 2001 Caravan. So far I have had to replace the drivers side window regulator in the Caravan, both front and rear in the Durango and now the Dakota window regulator has failed. Statistically speaking, this many failures must be from a design flaw, not normal wear and tear.
Each window has cost approx. $300.00 to repair with a fourth repair coming up.
Reviewed Dec. 26, 2006
My truck started stalling a few weeks ago. Now it's getting worse. The truck itself will now stay running while the rpms jump and stay at 4,000 rpms but doesn't accelerate nor seem like it's really running at all. Dealership service tech didn't know what it was, so made an appointment to have it diagnosed. I searched on the internet to find out we are not the only ones with the same problems. I contacted the dealership and Daimler Chrysler and was left with 2 options. Buy a new truck or deal with it. The representative from Daimler Chrysler said they will not help at all unless it becomes a recall and acknowledged the problem but wasn't willing to fix.
Reviewed Dec. 20, 2006
I bought a new 2003 Dodge Durango, however it was a demo. I've had several problems which included my 4wd jumping out of gear, my locks going up and down on its own and slow when pulling off. I took it to the dealer and was told that nothing was wrong. Well, recently I was driving and a little symbol came on in my vehicle that looked like an engine.
My oil pressure gauge dropped all the way down to L, and started making a ticking noise. My nephew took it to get an oil change and was told that I needed an oil pump. The next day he was on his way over there to get that done for me, when suddenly the minute he pulled on the lot the truck completely started shaking and broke down. I had the truck towed to a Chrysler dealer and I didn't worry too much because I had bumper to bumper extended warranty coverage. The vehicle has 64,000 miles. My nephew was told that I needed a new engine because the oil pressure dropped and it was due to neglect because I did not have frequent oil changes. That is a down right lie! I had my oil changed and they called me a liar. I had documentation to prove it.
They didn't even want to see the documentations. They also refused to give me a car rental and they wanted the money for towing the vehicle and for putting it on the diagnostic machine. One minute they say it was due to wear and tear, the next minute they say it was caused by the oil change I got because it took too long to get it changed and then they also said there was transmission problems. I searched online to see if others had the same problems...and bingo!
Reviewed Dec. 19, 2006
I am have a simialer problem with my 2006 2500 mega cab as they did with the durango suspention dodge is aware of it because when i took in for repairs the gave me a service bullitin that explained the the problem and how to fix it. however they would not fix it under warrenty because i had 1 size bigger tirs on the truck. when hitting a a bump or pothole in the road the vehical starts shaking so badley that you can not control it and you have to ride it out until you get under 20mph then the vehical will stop shaking when this happens the steering will lock up allso i have almost hit one car the repairs will cost over 4500$ like i said dodge is well aware of this problem i have copies of the srevice bullitin
Reviewed Dec. 19, 2006
I was traveling home from my girlfriends house when i heard a loud bang at that point I had lost all control of my truck I could not steer my truck to the right. It kept on goint to the left I the enter a trailor sales parking lot ay 45 mph. I struck a small pull behind car carrier trailor and the the front of a pull behind camper which hit and Rv. and another camper. I called the police and the showed up 20 min. later. They asked me what happened I told them in my best discription.I didnt get a cittation or anything. The mechanic the tow truck showed up towed mt truck away and then when I spoke to them they had told me my ball joint had failed and that why I couldn't steer. The worst of it is I dropped the full coverage off of my truck 2 days before this happened.
Reviewed Dec. 17, 2006
All the stories I've read on this site about the Durango regurgitate the same experience I had with my 2000 Durango. My engine blew while my family and I were only one hour into our vacation. We weren't able to take the vacation and spent our vacation money plus more to replace the engine. I was also informed by the dealer that I wasn't changing the oil regularly, even though I documented the oil changes in my owners manual. (no receipts to prove it) I've also had issues with the automatic windows.
I've been a Dodge man for over 25 years and I'm wondering ever since Daimler has come into the picture why have I had major problems with my vehicles. I've got a 2004 ram 3500 that's had front end issues since day one. I was going to purchase a 2006 2500 for my wife, but I've read that the Chevy with the Isuzu and Allison is top notch. I think I might give that a go. Too bad Chrysler is losing quality, respect and confidence by it's loyal consumers like myself. I actually pride myself on being a Mopar Guy, but I'm definitely not a fool. My advice to Chrysler is: Get rid of the European Influence and get back to Reliable and Honest American Integrity.
Reviewed Dec. 17, 2006
I've been leasing a 2004 Dodge truck since new from a local dealer. Since new, both u-joints on the front end have been replaced (warranty) One at ca 40k miles, the other at ca 68k miles. At 72k miles I took the truck into a local reputible repair shop to have the front brakes serviced and was informed at that time that the drivers side hub assembly was bad.
Because I know the owner and trust him, I agreed to have him replace the hub and for the first time since new, the front tires began to wear evenly ( a problem that I asked the dealership to investigate and was always told everything looks fine). I had replaced four tires since new for premature wear because of the uneven wear from the front tires. Because this part of the truck was out of warranty (2000 miles) it cost me $1200.00 just for the hub.
Today December 16th 2006, I can hear the familiar and ever so slight ticking noise coming from one of the front end u-joints again. I never drive abusively and baby the thing and keep it serviced regularly at the dealership. The bummer for me is....... the stinkin thing is out of warrranty and it seems as if this is going to be a forever thing with this truck. Is this a common problem with Dodge? Is there anyone else out there who's experiencing the same headache?
Reviewed Dec. 15, 2006
I have 2001 Durango that now has extensive steering rack damage due to an upper ball joint failure. The upper ball joints were apparently recalled and they are willing to replace those at no cost but will not accept responsibility for the subsequest damage caused by this failure.
$1000 in repairs,inconvenience of having no car and the hours spent on the phone with various Dodge reps getting the run around.
Reviewed Dec. 11, 2006
I have a 1997 Dakota. I have replaced the front wheels twice and both times it took over a day for them to straighten out the steering. They would do a normal front end alignment. When put on the road, it would pull hard to the right or left. It took one guy to staighten out the steering. He as mad as hell, because this was the only job he did that day.
Reviewed Dec. 4, 2006
I own a 2005 Dodge 2500 Ram P/U. There is a recall out called An E17 out-of park recall. This recall is to give an alarrm if the vehicle is still in reverse. When I had the recall performed no one told me that the horn would beep even if you are trying to back up with the door open. Having to hook up trailers all week makes this a pain due to the horn beeping all the time. I called Dodge and they said there was nothing they could do once a recall was performed. I suggested that they could route the alarm throuht the lights on alarm, but the young lady said there was nothing that could be done. I then asked to talk to a supervisor and again I was told there was nothing she could do. This leaves me with the option of uplugging my horn so I don't have to listen to it blow all the time.
Reviewed Nov. 29, 2006
On Nov. 10,2006, My family was starting on a trip to Maryland in my 2004 Dodge Durango, we had not gone far on I81 N when we heard a loud POP from under the car at once the driver(my boyfriend) started to slow down. At that time we were pulled to the right side into the emergency lane where we struck a car where someone was changing a tire. the impact knocked my SUV back into the fast lane where my boyfriend was fighting to keep the car on the road at this point we had no right passenger side wheel.
I must have been knocked out because I don't remember the rest of the accident until we were stopped and when I opened my eyes my boyfriend was already out of the car checking on the ones in the second seat. Then the State Police arrived. Now I see that there is a recall on 2004 Dodge Durango's for ball joints. This Durango only had 14,000 miles on it.
The Durango was TOTALED. There were 4 adults and one infant(4 months old)two adults were taken by rescue squad and one was seen at the hospital upon arrival by car. Injuries were sprain backs, knee injuries, neck and body brusing, missed work. No injuries to the infant just shooked up. I no longer have a vacation SUV and am told I will have to pay the difference between what the insurance will pay and what was owed on the Durango.
Reviewed Nov. 29, 2006
A Malfunction indicator light appear on my vehicle (2004 Dodge Durango) as wells as car was running bad. I tooked it in for service and was told that cowl panel allowed water into the engine compartment causing cylinder #3 coil to short out. Also the seal around the coil allowing water/debris to leak into the clyinder causing the spark plugs to rust/foul out.
My extended warranty didn't cover this because it doesn't cover water damage. I had to order a new cowl (was told its designed different to prevent the water occurence)Part $44.00 Labor $81.00 Replacement of Coil $ 35.50 Sheild $ 11.90 Total Parts & Labor $ 108.35. Spark Plugs Worn Replaced spark plugs and clean PVC system $ 129.95 Total Cost $ 286.01. This expense should have been avoided. They knew this cowl was defected and would allow water to get into engine. I feel there should have been a recall instead of making me bare the expense of correcting their mistake/misdesign.
Reviewed Nov. 27, 2006
My 99 dodge durango kept having the tires come completely off while driving. (3 x's in a month) then the rim seperated or split from the tire causing a wreck and totaling the durango. Very dangerous. Defect in the rim .
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Reviewed Nov. 22, 2006
I bought a 99 Dodge Durango SUV, SLT 4x4 in Nov. 99 from McKinney Dodge. Transmission was never right. Bought MAP warranty 5 yrs/75k miles in July 2000. Had scheduled maintenance performed timely. Returned repeatedly for transmission problems. Celenoid Speed Sensor replaced, Trans slipping. Then Durango quits shifting in May 2006 (5.5 yrs old) & 73,066 miles. Coast to Plano Huffhines Dodge, they tell me need new transmission $3000 plus my Front Ball Joints are cracked & dangerous, another $2000. I am told not to drive anymore as I could lose control of my vehicle by a front wheel falling off. Originally manufacured ball joints are designed to not be lubed, thus allowed to dry out & crack & cause an accident when the wheel turns sideways during a high speed turn.
I left my vehicle at Dodge & called Daimler Chrysler to ask for financial assistance with these 2 originally defective problems. I was told on May 22, 2006 by a Leslie to Ref#14960500 that Daimler Chrysler is denying any claim as I owned the vehicle 5.5 years & was out of warranty of 5 years, even tho I was under the 75,000 mile warranty. Daimler Chrysler does not build a qualify product, deceptively advertises they do, puts dangerous vehicles on the roads & does not correct any problems unless the Federal government forces them to recall. Daimler Chrysler is a horrible example of American Made.
Economic damage is days lost from work traveling to repair shop, rental cars to use when they keep it for 2-4 days, the expense in 2006 of rebuilding the existing transmission (couldn't afford new) & replacing the dangerous ball joints & shocks which were ruined due to the ball joints cracking. Also, 4 new tires had to be installed due to the damage. $6000-$8000 cash expense & nearer $15,000 of income loss for time & aggravation!
Reviewed Nov. 21, 2006
We were driving and the oil pressure dropped. The the engine started knocking. Needless to say the engine had already been damaged to the point of having to replace it. Talked to the local Dodge dealer and they said it was caused by not having regular oil changes. I do my own oil changes and know for a fact, that every 3600 miles the oil was changed. The dodge dealer wanted 6000.00 to replace the engine. I of course went to a local mechanic which got me a rebuilt engine and replaced it for about 2300.00. The story does not end there, not the other engine has done the same exact thing and I am now facing another engine replacement.
Reviewed Nov. 21, 2006
my 2003 dodge truck with only 42,500 milse lost a head gasket wich caused the engine to stop running but not lock up. dodge refused to honor there 7yr. 70,000 mile warrantee. i have changed my the oil as called for in the owners manual i have all the oil receipts
i had to buy a engine for $2,000 and had pay $1,200 to have it installed i had to buy anouther car so i could get around for $500.
Reviewed Nov. 20, 2006
Steering column locked up on 2004 Durango while driving down road. 16 year old daughter drives the vehicle. Very concerned of her safety now. Called dealership and they said they had no idea, and said bring it in and they may get to it in the next couple days, I asked if I could get a loaner while they worked on it, they said they don't do that, that I would have to rent a vehicle.
Reviewed Nov. 17, 2006
I own a 2005 Dodge Durango with 28,000 miles on it. I have had it in 2 different Dodge dealerships 4 times for the same problem. After extended periods of time (driving kids to school, grocery shopping, running errands) of driving it, especially in stop and go traffic situations it will idle roughly, stall out or attempt to at stop lights, etc. I also had a problem with it stalling out on turns in parking lots. I was given a copy of a letter from the first Dodge dealership that I took it to and was told it was from Chrysler. It states that they know there's a problem with the 2005 Durango (doing exactly what I was complaining about) but that they do not have a fix for it at this time. I wanted to see if anyone else has experienced this same problem.
Reviewed Nov. 14, 2006
I was told my balljoints needed replaced, so to save money I did them myself. Still play in the steering. $200 and countless hours of labor. Intermediate steering shaft is what it ended up being. $1500 later it was fixed. Wrong diagnosis, obviously. A transmission was put in the car at 60,000 miles. Car now has 117,000. Car very well taken care of and fluids changed regularly. Another transmission is needed. Any suggestions for a quick fix to get rid of the car?
Reviewed Nov. 13, 2006
2000 Dodge Durango Engine Failure: Regularly serviced vehicle. 200 miles from home and the Check Gauges light appeared. Oil pressure went to zero, then bounced between 0-40. Stopped the truck and contacted 2 dealers's service departments who indicated it would be okay to drive to the nearest shop. Within 5 miles the engine seized up because the oil had turned to sludge and the engine cooked. Dealer quotes of $5900-7000 for a new engine.
Reviewed Nov. 9, 2006
My front wheel on passenger side of car fell off in driveway when backing out. Lower Ball joint connection point to lower A arm broke completely off. Fortunately we were not on the highway or doing any type of speed. Mechanic said he had never seen that happen on any make. Also said that both sides were really bad but that you couldn't tell from the steering.
Reviewed Nov. 6, 2006
We bought a new Dodge Dakota in 2002. Our truck lives in the city. We have always taken the truck in for servicing, oil changes etc...when called by the service dept. Approx. 6 months ago, we noticed a clunking sound from the front end. On the next sevice visit, we asked them to look at the front end - they could not find anything. The clunking sound is now getting more noticable, so we made an appointment to again have the front end checked, they again said they could find nothing wrong. It is now 2 weeks later and getting close to winter, and we took the truck in to have new snow tires put on. A week later we took the truck into the same place that we bought the tires from to have an alingnment done. When they put the truck up on the hoist, they noticed that the upper ball joints were shot and that there was noticable play in the drivers side wheel.
Reviewed Nov. 1, 2006
we just purchased a 99 dodge durango with 90k miles. it had been county maintained and was in very good condition. my daughter and her friend were traveling at 49 mph when the front driver side wheel seem to collapse and she was unable to control the vehicle, or even stop it before it hit a steep gully and resulted in a rollover; there were no major injuries.
the dodge durango was a total loss. the dodge company apparently made a recall of the 2000 and subsequent yrs; why did it not also recall the 99's as the only cause was an the collapse of the front-end bearing.
Reviewed Oct. 31, 2006
Chrysler's black box currently can only be read by THEIR technicians and THEIR software at THEIR location. It provides inaccurate information, thereby nullifying any claims of manufacturer's defect. My first hand experience with Chrysler Daimler is as of the result of the death of my only child while riding in a Chrysler Durango when the airbags deployed causing the driver to lose control. Chrysler, however, painted a different picture with their reconstruction. If this is going to be done, and I think it should, standards need to be set so that ANY law enforcement agency can immediately download the information from the black box. The Chrysler-Daimler black box is designed solely to keep them out of the litigation arena for their faulty products.
Death of my son. Economic? No dollar value can be put on one's only child. The Durango was reduced to rubble as the driver had attempted to swerve to miss a car drifing into his lane while the cruise control was in use at 70 mph. The swerving vehicle ($800 damgage) tapped the right front quarter panel (not the front end), deploying the airbag. The durango then careened wildly across the median and struck a tractor trailer truck, rolled over and landed on it's wheels. The driver of the Durango was uninjured. My son died of massive head injuries and blood loss. My many thanks to those fine upstanding lawyers who represent Chrysler-Daimler in advocate for their sleazy products despite serious defects in design.
Reviewed Oct. 26, 2006
I have a 2004 Dodge Durango. It has 45,000 miles and the electrical system has been giving me problems and is getting worse. It started with the check engine light coming on. It was taken in and reset several times. The ABS light started coming on weeks after so it was taken in again. Now, My whole electrical system is gone. I came out of work the other day to find my car running. I couldn't shut it off.
When I did finally get it shut off by disconecting the battery, I had to buy a new battery because it wouldn't start after hooking it back up. Then the car started on it's own. Once we got it off, you didn't need a key to start it any longer. I took it in and I was told the ignition switch is broke, there is electrical problems leading to the breaks and electrical problems leading to the engine. This is very unsafe for me an my family as well as the general public. I'm afraid that something may happen when I'm driving and kill me or someone else. I don't want to be another 60 minutes headline like the whole firestone incident.
Spent over 900 dollars getting repairs done. Afraid this will continue after reading about the problems Dodge has with their vehicles and want it reported in case other people are having these same problems. Want it noted so someone doesn't get hurt.
Reviewed Oct. 22, 2006
1998 Dodge Durango, Defective rear speed sensor. Transmission failure at 97,000 miles which was covered by Wynn's warranty minus a $116.00 Deductible. Upper and Lower Ball joint failure at 98,000 miles with repair/alignment costs of $1,000.00 and now having a problem with stalling/sudden loss of power while driving. No codes have set and all electrical connections have been cleaned and verified tight and sound. Still have the same problem. Also now there is an intermittent knock coming from the engine with sudden changes from normal to no oil pressure. Vehicle has been maintained well since I bought it used approx 1 year ago. I still owe over $5,000 on this vehicle and am afraid I will be stuck with a truck I can't drive and a payment I won't be able to make since I won't have any transportation to my job. I purchased this vehicle in good faith due to the Advertising by Chrysler of their quality. I feel the company has betrayed the American Public.
Due to the transmission failure I had to stay with a friend that lives near my place of employment for 2 weeks since I did not have transportation. The ball joint fiasco required over $1,000 from my savings. The intermittent stalling and now the knock is extremely stressful waiting for the next problem that will be expensive to fix. From what I've found using google and other searches I see that these are widespread problems relating to this vehicle and feel Chrysler should be responsible for repairs or re-imbursement to owners since the actual product certainly doesn't meet their representation of it in their advertising.
Reviewed Oct. 16, 2006
I own a 1998 Dodge Durango. I replaced the ball joints prior to discovering that there is an on-going problem with them. At a regular tire rotation, I was told they are wearing again - less than 15,000 miles after the first replacement. I called Dodge and was told there are no recalls on this for this year. There should be - since it appears that the problem has been going on models from 1998 to the current.
Reviewed Oct. 4, 2006
i bought a used 1998 dodge dakota about a year and a half ago. i was driving on I-80 about a week ago when i heard a pop and then my car jerked to the right and off of the road into a ditch. when i got out and looked what the problem was i saw i had a flat tire. when brought to a mechanic they informed me that my ball joint had snapped and punctured my tire causing it to burst and throw me off of the road. prior to this incident i had about $1300 put into the truck (suspension problems, steering problems,etc.). now the mechaninc tells me i will need to invest another $1400 into the truck for tie rods, new ball joints, and tires. this is ridiculous. i am a college student and have a part time job, and make no where near the amount of money that needs to be put into this truck. i hold dodge and dodge only accountable for all the problems with this truck.
Reviewed Oct. 3, 2006
I just replaced both rear drums and brakes. I also just added another set of brakes to the front.
Reviewed Sept. 29, 2006
I purchased a brand new 2003 Dodge Durango SXT in January 2004. It only had 60 miles on it at time of purchase. I now (in 2006) have only 23,000 miles, I don't drive it much. I have had sooooo many problems with the check engine light coming on over and over these past few months. I have to take it in literally every 2 weeks for the past 3 months. They keep saying, another part failed, another hose in the emissions busted, another part failed. The latest one was my computer system that controls the emissions, transmission, everything major, has failed, it was replaced a week ago, and now that check engine light is back on again! I have purchased used cars with not even half the problems I have had with this SUV.
It doesn't make sense, I used to think highly of Dodge, but I will never purchase another Dodge vehicle EVER AGAIN. I recommend anyone looking for a good vehicle never purchase a Dodge, you will live to regret it, especially if you can't sell the peice of crap due to the knowledge of people that know about these issues with Dodge. I only wish someone would have informed me before I wasted my money and time on Dodge.
Hasn't caused an accident/damage yet but I do have an 8 month old baby and you better believe if an accident happens in result of failure of this vehicle, Dodge is going down.
Reviewed Sept. 28, 2006
On 09-27-06 I pulled out of a gas station into the median until it was safe for me to continue but when I braked, my steering wheel locked up and so did the brakes and the Durango went to the left. I let off the brake and stood on the pedal and it finally stopped. A car was coming and thank God the lady saw what was happening and stopped before she got to me. I have an appointment with Burgin Ddoge here in Knoxville today for an oil change and I told them about what happened and they said they would check it out today and that my transmission may need to be flushed but I believe there's more to it than that. I have never had anything like that happen. I work in an area that is busy and has a lot of gas stations and 18 wheelers that stop for gas. I hope it doesn't happen one day when I pull out near where I work.
Reviewed Sept. 11, 2006
Upon purchasing my brand new 2004 Dodge Durango Limited my wife and I drove with our 1 year old son and 5 year old daughter to a town 5 hours north of us. We experienced groaning and vibrations under the front of the vehicle. When returning home the computer started to malfunction and turned the heat, air, dash lights etc. on and off like it was possessed. When it was taken to the dealership, it had to be towed in on their diagnostic test drive. The problem with the computer was repaired, but ongoing issues were an inability to shift the (automatic) vehicle into drive for at least five minutes in cold weather, loose front end/handling, goan and vibrations from engine or transmission at 2000 rpms.
The vehicle is now two years old, and due to highway driving, past Chrysler's very limited warranty. While driving home from work on the highway this weekend, the interior lights came on on their own and stayed on, then the wipers started going at varied speeds on their own, the dash gauge and tow/haul lights started flshing randomly and subsequently smoke began pouring out of the dash due to an electrical fire. The dealership stated that a chip on the computer board caught fire without explanation or cause found and that I require an entire dash cluster replacement. This will cost about $1000 CDN. to replace, but Chrysler does not warranty the work, even though it is clearly a flaw with the computer. I also expect another $3000 in service issues to address the rest of the above concerns...not covered by Chrysler. I have owned 8 brand new vehicles before and never experienced any problems like this. Chrysler makes a dangerous and garbage product and does not care about its' customers. I'm going back to GMC Danalis.
The new dash panel will cost about $1000 CDN. to replace, but Chrysler does not warranty the work, even though it is clearly a flaw with the computer. I also expect another $3000 in service issues to address the rest of the above concerns...not covered by Chrysler.
Reviewed Sept. 11, 2006
I have a 2004 Dodge Ram 1500 Quad Cab pickup. This truck has made numerous trips to the dealership for various repairs. The most substantial one is the transmission. There is a problem, but the parts to fix it are not available, nor do any dealerships know when the parts will be available as there is no promise date for them. The problem has made my truck untrustworthy, and I no longer want it. I have been trying to get it replace under the lemon law, but since it has not been in the shop 3 times for the same problem it does not qualify. No other dealerships will look at it, because there is nothing they can do to fix it since the parts are not available. I am very disappointed with my purchase.
Reviewed Sept. 11, 2006
I have a 1999 dodge durango and have had issue with the ball joints, just had to replace at 1,000 + cost to me--- I notice the recall is for 1998 year--- how can I feel secure that my vehicle isn't also affected and they are not being honest.
Reviewed Sept. 8, 2006
My 2004 Durango Engine Light came on, drove the vehicle to my marina, parked it for he day, went to start the durango and would not stay running. Had a tow truck tow it to Richmond to the chrysler dealer on Monday Morning and they did not even look at it until Thursday morning. Diagnostics could not tell them what was wrong so they manuaaly traced out wiring and found on Friday that the Instrument Cluster was the culprit. Called the manufacture for the part and they had none,In the mean while I am renting a vehicle to be able to go back and forth to work at $40.00/day. The dealer ship would not help out on the cost.
Called Chrysler corporate and they came with the cost of the part and I would pay for Labor. WHY!!!! It wasn't my fault for a faulty Instrument Cluster. It took 7 days plus the holiday weekend to get my vehicle back. Then when I picked it up the passenger airbag light was on and The dealership wanted another diagnostic fee to see what ws wrong. So I'm driving with this light on.
The cost for Labor and Parts was $792.00 and Chrysler picked up $491 and I paid for the labor of $301. I also paid $275.00 to rent a car since they could not fix my vehicle in a timely matter. Plus I had to use two vacation days for time lost due to no vehicle to drive.
Reviewed Sept. 6, 2006
On 8-23-2006 me and my daughter were driving our 2004 Durango to the when we noticed the smell of something burning .we pulled over and called my husband to come look car at the since we had only gotten 2 blocks from our home.he checked under the hood and dash board and thought we should take it into the dealer since we were 100 yds from them.we pulled into to service and the flames were coming out of the dash board behind the steering wheel. While i was trying to get help from someone in service all the while being told someone would be with me in a few minutes, my husband burned his hand. Finally they came out and put out the fire.
They still havent told us what exactly started the fire but want us to sign a release, covenant not to sue, and hold harmless agreement to get our car fixed. Why would we have to sign this when it was a default in the car?
Reviewed Sept. 5, 2006
I just want to warn people about my 1998 Dodge Durango problem that may save your life!I change my own oil every 3000 miles.At that time I lubricate all grease fittings (suspension, driveshaft joints Etc.) I also check the balljoints for any signs of wear and have changed them when needed.On the steering I grease the outer tie rod ends.The INNER TIE ROD ENDS are nonserviceable and are covered completely by a rubber boot. I have faithfully checked them for play and found none.
While my wife was driving home from work (without my three kids) she lost her steering and almost hit the oncoming traffic.The left inner tie rod broke.Once the car was towed home, I cut the boot off the inner tie rod and found the tie rod rotted away until the ball could pull from the socket from lack of metal! I immediately cut the boot off the other side only to find the same problem.There are going to be a lot of these failing this year! Do yourself a favor -- If you have original inner tierods, replace them even if there is no play in them.
Cost me $300 only because I replaced all tie rod ends myself and luckily didn't bend up my suspension and was able to get the truck aligned. Luckily my wife was only going slow when this happened!
Reviewed Sept. 5, 2006
I have a 5.2 Dodge durango 2000. That thing hasn't given me one lick of problems other than a very small and patchable hole in the radiator hose. I have 77,935 miles on it and get lazy some times and take it to those quick lube places and it's still fine. I absolutely love it, I didn't give you my information because I don't know how nice of people you are but being that you want to file class-action lawsuits against companies I'm gonna assume the worst. Just make an honest living and don't sue these people just cause your lazy. Thank you.
Reviewed Sept. 1, 2006
Let me just begin by telling you I drive a 1999 Dodge Durango. The car ha 103,000 miles on it and I have had it serviced faithfully since I bought it brand new. Thank goodness this is my second extended warranty I have bought from Dodge. My current warranty runs out at 113,000 miles. I was notified this week after having my oil changed that I have a small leak in the seal of my transmission. How could that be? They serviced my transmission 2500 miles ago when they also had to replace the rear differential because the gear broke and pieces were shattering all over.
Less than a year ago they replaced the ball joints, rocker arms, etc... you name it - and it's been replaced. They told me they weren't sure if the transmission was covered under warranty until they actually look at it, but the leak is small enough it go ahead and drive it because they can't get to it until after the holiday weekend. Does this make me nervous - you bet! My steering column has been replaced, and now the front end is starting to make the same squeaking noises as before, as well as I am now hearing knocking in the engine when I accelerate from time to time.
The car goes through oil, and I have been told it is normal to add a few quarts of oil between oil changes. That sounds crazy to me, since I get my oil changed eery 2500 - 3000 miles. I really like Dodge vehicles, but this is ridiculous. I am dreading Wednesday, who knows how much money they are going to try to suck out of me this time around.
Reviewed Aug. 31, 2006
The transmission in my 1998 Dodge Ram 1500 truck failed at 93,000 miles. A factory replacement cost me $3200 with installation. 17,000 miles later it failed again. This time, after much hassle from the dealer service manager, it was replaced under warranty. I was told that I need to install a transmission oil cooler, at my expense, which I did. It has now failed again after 23,000 miles and 23 months. The dealer tells me that the warranty period goes back to the original failure, not the installation of the last transmission. Therefore it is out of warranty, and I will need to spend another $3200.
I now have an inoperable truck, due to Dodge's substandard equipment.
Reviewed Aug. 31, 2006
I have a 2004 Dodge Durango and generally like it, but I have been stranded in various and awkward places at least a dozen times. The battery just doesn't keep a charge sometimes. Once there was a recall on some sort of negative battery tie stap blah, blah, blah. They replaced that with what I 'm going to assume was the same faulty part. They have repaced my stereo twice and both times the battery had to also be replaced. Yet I am told that these things are not connected. I will have to say that they replaced my stereo the second time while NOT under warranty. Were they appeasing me because there is a bigger problem here?
My dodge is dead in the driveway as I speak, someone from the dealership will be calling me back soon....its been two hours. And I was mad when I called, respectful yet angry. Now I know that all of this is more fortunate than having a wreck like others have had. I just bought a new car in '04 because I wanted security for myself and my children. Getting stranded does not feel safe!!
Reviewed Aug. 29, 2006
I purchased a brand new Dodge Durango in 2000 and had several problems with it, including the oil pressure. However, instead of my oil pressure going to 0, it would redline. I took it to the dealership where I bought it and the mechanic told me that it was due to engine oil build-up and sludge. Well, when I advised him that I wanted an explanation as to how the sludge occurred because I had the oil changed every 3,000 miles at their facility (and I had all of my work orders and receipts), his story suddenly changed to say that oh, it's a sensor in the oil pump, we'll change that and everything will be okay. It wasn't okay, the oil pressure was never normal after that, it was always a little high. So, I traded that vehicle in last October (2005) and purchased a brand new 2005 Durango. Guess I didn't learn my lesson the first time around. My vehicle now has just over 10,000 miles on it and it's been a headache since the day I bought it. The first week I had it I was driving home one night and the headlights started turning on and off on their own and the door locks kept going up and down. I called the dealership and was advised your vehicle is just possessed, bring it in and we'll perform and exorcism for you. Needless to say, I was quite ****** off at that point and went off on the guy on the phone. According to the dealership, it was a computer problem caused by my after market alarm. Seems strange that it took over a week for the computer to realize it had a problem. Last month, (July), I took my vehicle in for the windshield motor recall which the dealership replaced. Now, this month, (August), it's back in the shop because the check engine light came on yesterday while driving home and the vehicle wouldn't shift. I checked the transmission fluid (quick fix) and it is full, so I'm just waiting to see what they tell me the problem is now. Also, the passenger side seatbelt light likes to come on when no one is sitting there and will NOT go off. Just another in the long list of problems I've had with these vehicles. I will never own another Dodge/Chrysler product. This is my 4th one and they've all had nothing but problems. If I could trade this vehcile in without owing a fortune, I would just to get rid of it now before it becomes even more of a headache.
Reviewed Aug. 19, 2006
I have just purchased my 1999 Dodge Durango. I thought my only problems were minor, after reading up I find I was wrong. I have had problems that are exact to others. My driver's side rear power window quit working and luckily Dodge half way fixed it. My car creaks everytime I go over a hump, of course according to the dealer this is normal. Everytime I stop my check guages light comes on. Even though I have window washer fluid full my low wash light stays on. I am noticing noises increasing with everyday and did not realize the severity of what it could be. I have owned this vehicle two weeks and I had a Car Fax report that said no significant problems reported at this time. I need help I can not afford a problem that would cost close to a thousand dollars. On a smaller note my dealership lied about my financing. Has not done the all of the minor repairs I asked for them to do and they agreed to do before my purchase.
Reviewed Aug. 16, 2006
It seems we were going through a tank of gas every few days... we tested the mileage using the method recommended by fueleconomy.gov and it ranged from 10-16 mpg. The new vehicle sticker boasted 19-26 mpg, that's why we traded in our 2002 Ford Explorer that got 19mpg. We've brought it in to Dodgeland several times, they keep saying there is no way to test it and that their computer says everything is fine. We finally brought it to another dealer, Addy Dodge, who tested it and said it is getting 14-16mpg, but that they contacted Daimler Chrysler and they said this was acceptable. It is NOT acceptable for it to be getting so much less that what is stated, and it's MUCH lower than what the government's website says it should be getting!
It is costing us at least $150 more in gas per month, and a lot of high blood pressure every time I fill up with gas and calculate the gas mileage.
Reviewed Aug. 15, 2006
We were driving on the highway in our 1999 Durango, and all of a sudden our oil pressure dropped. We stopped off at a small gas station and let the vehicle sit, after 1 hour we started the vehicle up and drove 150 miles and never had a problem. We took the vehicle to Dodge, the Service manager advised us that they were going to replace the sending unit, that it was bad. 3 months later, we experienced the same problem again, this time they needed to keep it, they gave us a rental and worked on it trying to fix it for 3 days, when we went to pick it up, we were told that it would be in our best interest to trade it in and buy another vehicle. Suprise, we are upside down and cannot do it. We continued to drive the vehicle and didn't have any problems, we changed the oil every 1000 miles, and did several engine treatments. 2 years later, we are still having the problem, and now we are not even able to drive it 5 miles, without loosing oil pressure. We never missed an oil change, and we are now changing it more than needed.
Reviewed Aug. 8, 2006
Aug 8, 2006 Right front end ball joint separated while driving, luckily at slow speeds on a back road, on my 2000 Durango. It looked very rusty when we looked at it. A grease nipple would probably have helped prevent this!
Reviewed July 29, 2006
My 2000 Dodge Durango experienced the same oil pressure problem. I changed the oil, it helped for two days until the engine seized. I am now on-line looking for a replacement engine. Dodge knows about this manufacturers defect, but blames it on lack of oil changes. Easy out for a sludge build-up that occurs whether the oil is changed or not !
Reviewed July 29, 2006
I have a Dodge Durango 4x4 year 2000. My front left rim flew off my truck along with the front left tire that eventually flew off the rim I was going about 45 to 50 mph because I suddenly heard a big knocking noise coming from the left front side of my truck. I right away put on my emergency lights right after I noticed that the front rim with the wheel flew off, and I put my two hands on the steering wheel and started to brake slowly to bring my truck to a complete stop. It took me about 20 to 25 feet after the tire flew off for me to stop the truck completely.
While I was doing this I noticed that the truck was driving on three wheels and the left side was sparking because I was driving on the brake disk. Leaving me stuck on the 101 freeway going Northbound on the second from the slow lane. Everything happened so quickly, but it seemed that this horrible incident was never going to end, also because I had my son (4yrs) and my youngest daughter (15 months) were with me at the time of this accident. My son was really shaken up and so was I, but I had to keep calm so my children would not panic if I was showing that I was shaken and hysterical, and really scared for our lives. I really want to make my incident known to the public so that Chrysler Dodge can take responsibility for this incident, and help repair the damage that was caused to my truck by a possible defect in my truck. It took 8 whole minutes to get out of this horrible ordeal. Thank You.
Reviewed July 18, 2006
I have just been informed that the right upper ball joint on my 1997 Dodge Dakota needs to be replaced. This will be the fifth time that I have had a ball joint replaced on this vehicle. The first was after 12,000 miles and that was the last one that was replaced for free - it was replaced again later so I suppose it wasn't truly free, just loaned. The truck currently has just 72,000 miles on the odometer. This is the last remaining original ball joint.
Reviewed June 29, 2006
My 2001 Dodge Durango has had the same sludge filled motor problem that I have been reading about on several sites. I purchased the vehicle in 2002 with about 5000 miles on it. It had been knocking so in March 2006 I took it to Dixie Automotive in Williamston, NC to have the timing chain replaced, a problem they had diagnosed.
About 2 weeks later, they called me and said they could not get the engine to hold oil pressure, the engine was filled up with sludge, but they had replaced the timing chain so please bring them $1400.00 and pick up my truck with the engine problem.
I picked up the truck and before I could make it 10 miles, the engine blew up. I have since read that this is a VERY prevalent issue in Durangos from that year. A used motor from a salvage yard (I called several) ranged from $1900.00 to $2500.00, with labor being between $700.00 to $1000.00. I have 2 small children. My payment on this truck was large, with insurance and gas also being expensive.
Reviewed June 13, 2006
I just bought a used 2001 Dodge Dakota from the dealership. I paid cash. I had the truck for about a week when it started to run really rough and die. I experienced this problem a few times. I brought the truck to them they said they would find the problem and let us know.
Then they stated that they found no problem with the truck. I was in disbelief, I took the truck home and it happened again this time it dies in traffic.
The service manager stated he drove our truck over 200 miles and took it home to Lodi. I was really in disbelief that they would drive a customers car 200 miles and take it home with out authorization. They did not hold up to their end and the truck is not fixed. I am just getting the run around.
Reviewed June 11, 2006
2001 Dodge Dakota-We just went over the 75,000 warranty mileage (75,300 miles) when the transmission goes out. We called customer service at Daimler Chrysler to see if there was anything they could do to help us. This is after just putting a new transmission in a 2000 Neon a month earlier at a price of $1,500.
Chrysler customer service was very sympathetic with our problem and told us that we would need to take it to a dealer so that they could do a diagnostic to see what the problem was. We had to have it towed to the local Chrysler dealership. They ran a diagnostic and said that they could not tell what was wrong with it and that they would have to tear down the transmission at a cost of $382.
Thinking that Chrysler was possibly going to help us, we said go ahead if that is what they need to make a decision. The dealer told us that if Chrysler wouldn't help us it would be around $1,800 to replace the transmission. Chrysler then said that they needed our maintenance records, so my husband called the dealer that we purchased from and had them fax the records to us so that we could fax to Chrysler.
We purchased the extended warranty and have religiously had the recommended maintenance done on the truck. We do not haul anything heavy or do we pull anything with the truck. However, Chrysler said that we should have had a transmission flush at 30,0000 miles instead of the 40,000 miles when we had the flush done.
Therefore they were not going to help us out. We looked in our owner's manual and the recommended transmission flush is 45,000 miles. When we called them to point this out they kept repeating we are standing by our decision. I realize that we were out of warranty so we were just asking for help. The thing that burns me up is that they knew they were not going to help us in the beginning and we now have a bill for $382 at their request for the dealer tearing the transmission down.
Then the dealer tells us that a new transmission will cost us $3,800. Well we called the business that did our transmission in our Neon and they quoted us a price of $2,200 so we told the dealer to put all the parts in a box and that someone would be over to pick the truck up. We have always bought Chrysler products, our families are Chrysler workers. We were going to buy a new Chrysler around the beginning of 2007, however after this we will never buy another one. We expressed this to Chrysler and they were like well too bad.
Everyone that we have talked to from Chryler customer service to the dealer that we took the truck had the truck towed to, to the dealer we bought it from says well, that's just not right. But nobody wants to make it right.
Reviewed May 15, 2006
There is a known issue with the 5.2 liter engine in the Dodge Durango. These engines create sludge build up. They are aware of this but won't do anything about it then tell you its your fault for not doing frequent oil changes. This is happening with engines that have 24,000 miles and up.
There is no engine that gets sludge built up at 24,000 miles. My truck has 87,000 mile and it is a '99. The value of the car is $7,500 and it cost $6,000 to replace the motor. There are multiple complaints on this and how come nothing is being done and Chrysler isn't being held accountable.
Reviewed May 2, 2006
My 1999 Dodge Durango went from 90 pounds of oil pressure to 0. The Durango cost me $5000 dollars for a new motor.
Reviewed April 18, 2006
I own a 1998 Dodge Durango. In the last year we have spent over $5,000 on repairs. We have replaced upper and lower ball joints. The brakes fell off while we were driving it. The transmission has had problem after problem. All the sensors have been replaced. We had to put a new rear end in it 3 weeks ago. That cost $2500. The computer has been replaced 8 months ago and now they are saying it needs to be replaced again and of course the warranty is no longer good.
No Dodge Dealer wants to deal with us. We have three young children and I am a stay at home mom. We are so stuck with this vehicle that won't even run for a week at a time.
No one at Dodge cares. I will never buy another dodge ever again.
Reviewed April 11, 2006
We purchased a 1999 Durango in October of 2005 and have had nothing but problems with the front end. The dealer said they put new ball joints on it but it is still steering like crap we have taken it in to Big O Tires for alignments four times to fix the steering but it never fixes the problem.
It goes where it wants and is hard to keep on the road. I also took it to an alignment store and they said the joints were not greased so they greased it and it did not fix the problem. We have also had to get a new fuel pump. This is a joke and the problems need to be fixed.
Reviewed March 28, 2006
My 2004 Dodge Durango caught fire after being parked in my garage. It was completely engulfed in smoke. There is smoke damage to the garage contents and back of house. My 2 children were in the house while we were out to a conference for school. The truck is a total loss.
Reviewed March 9, 2006
While driving my 1999 dodge durango the oil pressure dropped to zero and then went back to normal. I got the vehicle home and called my mechanic over to take a look at it and was told that the engine had sludge in it, and this is a common dodge problem. I was told that I needed a new motor. Cost from Dodge $5,500.
After several run ins with Dodge I just decided to buy one from the local junkyard and rebuild it. The Dodge motor was rebuilt with some parts from the old motor that could be salvaged. Well after putting the new motor in everything was fine and good until after about 4,500 miles. I was driving down the road when the oil pressure dropped again and the check engine light came on again.
I called my mechanic over again to look at this and he could hardly believe what he was looking at the rebuilt engine had sludge starting to form after only 4500 miles he then told me that this is very uncommon to see and that the plenum gasket must have got sucked into the motor causing this to happen.
Now it looks like after this motor only had 43,000 miles on it and was rebuilt I am going to have to buy a another motor. This is a Chrylser problem and no one elses.
Reviewed Feb. 24, 2006
I purchased a 1999 Dodge Quad Cab 4x4,5.9l, in Sept 98, with 67,185 miles. I was on way home on 02-21-06 when I applied the brakes, which went to the floor.
Without brakes, I was at a intersection (no one else present at intersection), so I got off on the side road, and was was only 1/4 mi from home. When I got home, I called my local Dodge dealer and talked to the service department. When I stated what had happened and that I saw brake fluid dripping down from the frame behind the quad door and in front of the left rear wheel, the service person knew exactly what I was talking about . He stated that it would be around $500 to repair.
Reviewed Dec. 9, 2004
We purchased our 2002 Durango new. We have so many problems with it including upper ball joints. Again the vehicle is making noise afraid to drive. The brakes do not stop this vehicle. Tires are wearing to to the ball joints. Upper sway bar bushing replace atleast 5 times. I can go on and on.
Reviewed Nov. 30, 2004
Bought a 1998 Dodge Durango in 2003. I have already replaced the ball joints, tie rods, ac compressor, and now the oil pressure gauge started going up and down and the durango stopped running. Thankfully my son saw this and pulled over right away. I called a mechanic will be over $4000 and he stated this was a big problem with Durangos.
Reviewed Nov. 17, 2004
I own a 2000 Dodge Dakota. On Nov. 15 2004 I was driving when my front passenger side wheel assembly fell off. I was unable to control my truck -- thank god the vehicle approaching from the opposite direction saw my truck swerve toward his direction and was able to avoid me. The truck has 60000 miles on it, all highway. My truck was towed to a private mechanic he said it would cost $2,500 to fix. I needed a new rack, new axle, new ball joints upper and lower among other parts and labor.
Reviewed Nov. 4, 2004
I purchased a 2000 Dodge Durango from White Plains Dodge in June of 2003. I recently took it to my mechanic for a tuneup and was told I had the worst ball joint problem he had ever seen, and that it was extremely unsafe to drive. He said I was lucky to be alive. The vehicle has only 86,000 miles on it. I had heard about a possible recall on this part and called to inquire, but was told the matter was under investigation.
Reviewed Nov. 3, 2004
As I type this my 2002 Dodge Durango is having the ball joints replaced at 38,600 miles. I am lucky as I work for a tire and auto repair shop. Every time they change the oil at 3,000 miles they check the ball joints. I contacted Dodge and they said there is no recall as of yet on the ball joint issue. I have a six-year-old son that goes with me every day to school. His safety is the most important thing to me. Maybe my complaint will help put this recall to work. Dodge said to keep my receipt and wait to see what happens.
Reviewed Nov. 2, 2004
Adding to the list of complaints about upper ball joints on 98-2003 Dodge Durangos. We had ours replaced a few months ago after our mechanic told us that they were indeed failing. Glad we saw the television news magazine report on these. In my opinion, the National Highway Transportation Safety Administration must be asleep at the wheel because they have not acted to regulate the industry. Additionally, the steering column ignition lock linkage recently and unexpectedly failed. The ignition key will not turn.
Reviewed Oct. 26, 2004
I own a 1999 Dodge Durango and found out last year that it has 4 bad ball joints. Chrysler from what I heard knows they have a problem but are only investigating it. My dealer says it will cost me $900.00 to fix the problem. Now I have 52,000 miles on it and already go thru a few sets of tires.
Reviewed Oct. 6, 2004
While driving down my driveway, my left front (driver's side) wheel fell off completely. After towing the vehicle to my local Dodge dealer, I was told that both upper and lower ball joints had failed and that my driver's side axle was broken and had to be replaced. They also informed me that the passenger side ball joints were worn and should be replaced. My Durango is 2001 with 60,000 miles on it. The dealer told me that it was the axle breaking that caused the ball joints to fail.
Reviewed Sept. 4, 2004
I have already had to replace the front brakes on my 2000 Dodge Durange at around 30,000 miles! Now there is something wrong with the steering. It suddenly gets difficult to steer and back up and then it quits. I am terrified. This is a leased car and I pay over $500 per month on it. I read about the ball joints. I will have to take car in and insist that someone checks it. I have small children in my car!
Reviewed Sept. 4, 2004
I have a 1998 Dodge Durango SLT 3.9 I bought brand new for $31,614. It only has 59,000 miles on it and is falling apart. Current problems include: Upper and lower ball joints were replaced at 25,000 and are bad again already. Rear end needs to be replaced at only 59K miles, rear window motor bad, ABS light stays on, eating tires, the alarm activates intermittently, and the rear A/C blows only hot air. There are numerous fuild leaks; tranny, differential, cv joints, and oil pan.
Reviewed Aug. 9, 2004
We have a 2000 Dodge Durango. It has 64,000 miles. The ball joints have been replaced 2 times already. When I bought the car used, the used car dealership told me that a noise in the front end would be repaired under warranty. The used car dealer said that the previous owners had already replaced the ball joints at about 20,000 miles. The car then had 33,000 miles. The Dodge dealer did some repairs and the noise continued. They told me that there were no problems.
Then at about 37,000 miles, at my annual dot inspection, they told me that I was lucky that my front wheel had not fallen off due to the ball joints. They were replaced again. At 64,000 miles the front end is popping once again. Also we get about 10,000 miles out of a set of front brake pads and rotors.
Reviewed July 21, 2004
I had my ball joint break while driving. I had it fixed only to learn that this is a widespread problem. Just yesterday I had the steering rod break, and again I am dealing with expensive repairs, not to mention the fact that I lost the ability to steer while driving!
Reviewed June 16, 2004
My ball joint on the left front wheel broke. I have a piece of it to show. My car then turned severely to the left hitting a cement parking lot light post and then came to an abrubt stop throwing me into the windshield. A Hudson police officer heard a loud explosion and then turned his head to see me crash into the cement pole and then throwing me into the windshield. I probably tried to block myself from going into the windshield by using my forearm, which hit the steering wheel as it was spinning to the left leaving a burn on my arm. Thank God it was in the parking lot. The damage was extensive and is all documented and witnessed by the Hudson, Ohio police department.
Reviewed March 18, 2004
While driving my 2000 Dodge Durango, I lost control of my truck and it continued to go left. The steering wheel was straight and the truck was going to the left. I was traveling at about 25 mph. My vehicle struck an oncoming car and continued into a gas station where my vehicle struck the concrete barrier around the gas pump. It continued to slide out of the gas station onto a residential street where we finally came to rest in a front yard.
My vehicle was inspected by two shops and both said that my ball joint had snapped and caused my entire knee assembly to malfunction. Dodge sent out an investigator that determined that my ball joint problem was different from the ones that they covered because it snapped, rather than schredding like the others. Experts say that the ball joints are faulting because they are non-greasable. They may shred, snap or simply fall apart.
Reviewed March 17, 2004
My 2000 Dodge Durango was diagnosed with undercarriage problems and in need of four ball joints and numerous other parts. First tire wear began at 30,000 miles and alignment did not help and now it cannot be aligned due to all problems. My car's front end now sounds like it's coming apart. Estimate to fix is around $800, which I feel I should not have to pay. Durango's record for inferior undercarriage should be enough for the auto industry to demand compensation to all buyers with problems.
Reviewed March 16, 2004
In November of 2003 I had approximatly 52,000 miles on my Dodge Durango and I had to replace the transmission at hte cost of $2000.00. Now at 53,320 miles the engine sounds like a diesel truck. I have a feeling the engine is going to have to be replaced. I have 11 months left on a lease and I'll let the bank take it back before I replace the engine on a truck I don't own.
Reviewed March 15, 2004
I have a 2000 Dodge Durango R/T. I only have 31,000 miles on my Durango and the transmission is pouring fluid out. Apparently there is a standard defect in all Durangos regarding seals for the transmission. All the rings have to be replaced which requires pulling out the whole transmission. I rarely drive my vehicle, maybe a few times a week. Seems to me that since Dodge is aware of this problem with the transmission then they should be doing something to help fix them. This should not be happening after 31,000 miles.
Reviewed March 12, 2004
Car has failed inspection twice for ball joints -- once at 2 years old and once at 4 years old. A serious dangerous condition that this should be recalled for. Also have had to replace the front rotors twice in the 4 years. Problems with brakes and transmission also.
Reviewed March 12, 2004
I have a 1999 Dodge Durango where I experienced complete front wheel separation while driving (luckily at only 20 mph) after the ball jointscontrol arms failed. Repairs were in excess of $2,500. If there is not a recall from the National Transportation Authority on these vehicles, it is a travesty. Now the power steering has failed but I have not had a chance to fully diagnose problem.
Reviewed March 10, 2004
I have a 1999 Dodge Durango. I bought it as a demo model with 12,000 miles on the clock. After approx 25,000 miles I started to complain about a rumbling noise coming from the front. Dodge replaced the CV joints and rotated the tires. The noise decreased but did not go away. I complained numourous times with no result, the Dodge dealer in Florence KY said it was the tires. After approx 55,000 I had to have the tires replaced due to very excessive wear on the inside of both front tires.
The mechanic at the tire shop showed me the wear on the ball joints. There was approximataly 1/2 inch of play. I immediatly went back to the dealer and complained again. They said this was just a ploy by tire places to get work out of unsuspecting customers. Fortunately they did change the ball joints. I tried to get them to pay for the prematurley worn tires but they said the ball joints were not worn when I previously complained, which I suspect is incorrect. As soon as the ball joint were changed and wheels aligned the car was quiet again.
Reviewed March 10, 2004
My 2000 Dodge Durango just hit 50,000 miles and the rear-end burned out, $5K to fix. Dodge was nice and covered all but $1,500. I paid that. Then 3 weeks later my transmission needs to be replaced, just like it was programmed to do so as soon as my warranty expired! I also had to replace my rotors and bushings too.
Reviewed March 3, 2004
We bought a used 2000 Dodge Durango approx 4/2002 from the Jeep dealer in Ontario, California; they said it would haul our 19ft. travel trailer. We had sloopy steering issues, and when you would go over a bump while traveling on the freeway the steering would wobble as if to almost lose control. We bought new tires and had a front end alignment completed as well. Firestone tires said the alignment was completed as best as possible, it was almost out of scope as it was.
We hauled a 19-ft. travel trailer and FLIPPED it over on the freeway just a half mile from our home. My husband and 12-year-old daughter were luckilly not physically injured in the accident. Another lucky thing is the trailer jacknifed and disconnected itself off the ball and anti-sway arms, no damage to the Durango. However, the trailer and our effects were a complete loss, not to mention the cost of the crane and flatbed towing. We took the Durango into Moss Brothers Dodge and had them check the front end and especially check out the KNUCKLES. The cost was about $700 for front-end work. Most of the issues still exist while driving this 2000 Durango.
Reviewed Oct. 31, 2003
Bought brand new 2000 Dodge Durango, after 48,000 miles I had to replace the rack and pinion power steering unit and both front upper ball joints. This truck has been a nightmare. Now my tires are bad from wear because of the defective ball joints. The door actuator is shot, it makes a horrible noise when you lock or unlock the doors with the remote or once you hit 15 mph. This has been a horrible horrible vehicle.
I have put so much money into this piece of crap -- $900 for the power steering, $500 for the ball joints, I need new tires but cannot afford to get them. You do not buy or lease a vehicle and ever imagine having to put this kind of money into. DaimlerChysler did nothing because I was over the mileage for the warranty. Well what I tried to convey to them and dealership was this kind of thing just doesn't happen overnight and that they had a serious problem with defective parts. They just basically ignored and said sorry about your luck.
Reviewed Oct. 31, 2003
My right front passenger window won't work sometimes when I use the master controls from the driver's door. This started happening within two or three months of purchasing it. I'm very busy and tend to put the little stuff on a back burner, and consequently the warranty ran out and I never did take it in to have it corrected. Apparently it's a short in the driver's side master controls because when it happens all I have to do to get it working again is use the passenger side controls and it works from both sides again, for awhile.
About that same time I noticed that the cruise control would not work on any speed under 40 miles an hour, which sucks, because most of my speeding tickets have been in the city doing 30 in a 25 MPH zone. Cruise control helped me curb that before, but now I'm on my own. Petty little grievance ain't it?
About eight months into it my speedometer cable stopped working. The dealer repaired it at no charge. Three months ago it went out again, but my warranty is over now, so I'm stuck to repair it out of pocket.
After about six months every time I would go over the slightest little bump my truck would squeak & creak underneath. It sounded to me like rusted leaf springs on an old car or bad shocks. Rather than go to the dealer, I took it to my regular maintenance mechanic whom I know to be trustworthy, and he told me the shocks were in some kind of sealed unit and that I would need to replace the whole unit in order to fix the problem, but that he didn't think it was the shocks. He couldn't figure it out without costing me a lot of money in "exploratory surgery" so I said forget it, I'd go back to the dealer. Again I procrastinated and never went to the dealer.
Now, the other night on 60 Minutes (or some Dan Rather show)I find out the ball joints are defective. What can I do? Ever since my first oil change I have used synthetic oil. As a business owner I have always performed regular maintenance on all my vehicles, the Durango being no exception. But I guess I've done all that in vain because it appears as though my truck won't last long enough to benefit from the synthetic oil. If I am not compensated I will never by another dodge again and will not hesita te to advise my business associates and friends to do the same.
Dodge Durango Company Information
- Company Name:
- Dodge Durango
- Website:
- www.dodge.com
