Lifeline Reviews

I purchased my lifeline because in case I fall, I don't have anybody close by that I can deal with and I've fallen before, I had a couple of minor strokes also, so I worry about that. So far I just have to watch it so I don't trigger it automatically which is kind of a nuisance. Bending over seems to be a problem for triggering when I don't want it to. But I've been quite happy with Philips Lifeline.

I had two fall downs before I purchased the Philips Lifeline. I heard about it when I was in rehab following surgery. I got a brochure on it and I called and got in touch with them to try it out. I've had two fall downs since I purchased it and in one of the two events it helped me a lot. In the other event, I was able to get up on my own and didn't need any help. I noticed that I had to avoid it quite a bit. I set it off frequently and so I had to avoid wiping my chest. Sometimes if I spill food on my chest and go to wipe it off, it will set off the alarm. I've had as many as 7 or 8 false alarms that way. I think their staff are Red Cross members and they call immediately and response has been very good. I'd recommend.

We called in recently because I had taken a fall. I was not wearing my lifeline that day and I could kick myself for that because I broke my hip. We did call them then to make sure that everything was working okay and it was.

I live by myself so I purchased a medical alert device. My granddaughter did the ordering process. I’ve had Philips Lifeline for several years. I have no complaints. I haven’t had to use it or anything about their medical alert technology, so I really haven’t had any experience. But, Philips Lifeline team let you know that they want you to respond. They’re very friendly. I would recommend them.

Since using Philips Lifeline, I've been able to get around more. They're a hundred percent friendly and the customer service is good. I push the button and eventually I talk to them.

I fell down and broke my ankle so my daughter ordered the Lifeline for me. I haven't had to use it for an accident but I wear it and it doesn't feel uncomfortable. I would recommend them.

I've had my Philips Lifeline for seven years and I have never had an occasion to use it. We purchased it because my husband went in a nursing home and my children insisted. The ordering process was extremely simple. I've never had any trouble with it. The Philips Lifeline team is very polite. I've been checking in once a month.

I'm 87 years old. I have about five major conditions and I live by myself. That's made me to purchase a medical device. I've had it before. I had it even when I was living with my two stepdaughters. I haven't had much experience with Philips Lifeline because I haven't had to use it much. I run a few tests about it and so far thank goodness. It's always been right on the moment at least. Their medical alert technology seems to be right on the ball. Whenever I run a test, there's always somebody right on the test. I haven't had actually used it for emergency yet.

I've had the Philips Lifeline before I moved here and I had thought maybe I would no longer use it but I still find it useful if I fall or have an accident. I can press the button and get response faster than I could. Here, they have two cords to pull but you're not always near them. When I did fall and break my hip, I could not reach the cord but I did press the button.

I've set off the Philips Lifeline a couple of times. I was shampooing my hair at the kitchen sink and I had it on, and I leaned over. Evidently it hit the metal corner and it went off. But they were right on the phone. They'd say, "Mrs. **, are you okay?" And I said, "It was me." So far, I've had no problems. I'm incapacitated. I had a stroke and cancer and then a herniated disk removed and a couple of bouts in rehab. My son was living with me but he moved back home, so I thought it might be a good idea. I've had it for quite a while. A friend had told me about it and she heard of it from her doctor.

Philip's Lifeline saved me once. I fell and I had to call. I don't know how they got here all so fast. The time I fell, by that time the police was here, the ambulance was here and they got me to the hospital quick. I'm satisfied with it. I wear it all the time. It's a wonder I haven't punched it in the bed because some of them take it and hang it on the bedpost or something but I just leave it on. Or if I go out, I take it off sometimes because I know it doesn't do me any good out.

I got Philips Lifeline as a gift from our daughter. She bought it because she thought we might need it. But I don’t have any worries, I have my wife that takes care of me so I’m in good shape that way. I've never used it but I think the medical alert technology is great.

I had no problem with Philips Lifeline. I had no experience using it but I've just been wearing it all the time. I'm satisfied with it. I believe it will work good because they called me and asked me to mash that button and we talked on it.

Phillips Lifeline works. That’s all that matters. She’s deaf - her experience so far when she used it was successful and we had no problems with it. It’s important to me that when there’s nobody else around and she hits it, the neighbors come in, I get a call, and it works. I’d recommend it to a friend.

I had a heart attack and had my Philips Lifeline since last December. My doctor and my daughter recommended that I get it so I got it. I probably wouldn't have bought it, purchase it, or rented it or whatever I could do except that my daughter was quite concerned. And it made her happier that I had it. It does give me a little bit of confidence because I do spend a lot of time at home. But it bothers me that when I'm out and about, I don't know how well it would work if I was 5 miles from home. Anyway I haven't had use for it but I'm lucky in that respect. The only time I used it was when I was mucking around and hit it by mistake. I got it on my wrist and I never think about it except when I put on a shirt or something and it's in the way again. However I wouldn't say that it's uncomfortable because I got a watch on the other arm and neither one of them seem to bother me.

We had a little bit of a problem getting it re-framed. Waited for it to really work and we come to find out that the little button had changed and it was still in the box. So we saw and got that, and everything was fine. I just had to get used to it a little. But I know if I get hurt or fall or anything, all I have to do is call them. And they're real friendly and nice people.

I have no problem with Philips Lifeline. So far, it’s pretty good. It doesn't interfere at all with my everyday life. It’s convenient as well. The only problem I've had is with the cable. Something went out and it just wasn't connected right somehow and it wasn't working. And then one of the gentlemen told me one of my lines was not connected right and he described which one I should use, the big heavy black one, and it started to work out okay. Anybody who wants to use it would be very satisfied with trying it out.

My sister-in-law insisted in me getting Philips Lifeline because there was this one time I fell and the only person I could call was her. I did not use any other medical alert service before that because I didn't have any problems; but all of a sudden I got a problem falling, so that’s why I agreed to get it.

I always wear my Philips Lifeline. I'm alone, so if I would need help, I have my Philips Lifeline. I've never had any problem as far as health-wise myself, but you never know when you're by yourself. If you'd fall or something, I'm glad I have it. Sometimes they'll call and then have me check it to see if it comes through good, which it does. It was actually done just a couple of days ago. Some lady called and she wanted me to touch my button and she said it comes through loud and clear, so that was good. The representatives are very courteous. They're a nice group of people.

My one daughter who works at the hospital got the Lifeline for me and I've never had any problems with it or their team. They've only called about two or three times.

My daughter did the ordering process with Philips Lifeline while I was in the hospital. Their team and representatives are good; that’s all I care about. I wear IT around my neck and if I need to, I’d push the button. There was one time that I accidentally hit the wrong button while I was calling but other than that, I hadn’t had any problems with Philips Lifeline.

I have Congestive Heart Failure and sometimes I'm a little short of breath. I'm 84, I'm going to be 85 soon and my children felt that I really should have a Lifeline in the house when someone wasn't here. Well, very fortunately I haven't had to use it... to have anyone come or anything like that, so that's wonderful. But every now and again, I test my Philips Lifeline and it's fine. When I do test it, they come on very quickly and ask me if I need help and I say no. I really don't have any problem with it. Interacting with their team is great. It's totally worthwhile. Anyone who is older and if they're alone at times, particularly not in good health (whether they are or not) should have one.

I have no problem with Philips Lifeline. I’d recommend it. It’s worked for me. I used it a year ago. I fell in the living room and they got the medics here. It works... and I’m supposed to be checking in the 20th of every month and I haven’t done it yet, I forget it, but they understand.

My son bought the Philips Lifeline just as a precaution because everyday I'm by myself. I like it so far.

I've had good experience with Philips Lifeline. When I've fallen asleep and my arms across it, they’ll usually call me and ask if I'm all right because the buzzer went off. Everybody’s been very kind and they speak quite distinctly because they know I can’t hear very well. I’m not allowed to go out of the house by myself and I go according to what they say. I’d recommend them.

We got Philips Lifeline when we moved here. This was our first medical alert device and my husband was the one who ordered it. So far, we have not had to call in an emergency situation, but we’re pleased to have this as a precaution. We have had no problems with the system at all. The help button is very easy to wear and to operate. The Phillips team calls us around once every six weeks to check that the mechanism is working properly and that we could reach them if we would ever need their assistance. We’re pleased that we have Philips Lifeline.

stuff. We highly recommend it.

Philips Lifeline is okay. I wear it all the time and the help button fits into my everyday lifestyle. It's connected to Mercy Lifeline. The technology is the best. Their reps are very nice. I've had very good service from them. I’d recommend Philips Lifeline.

They call to test the Lifeline and I don’t seem to have any trouble with it. The button is just in the way of my clothes but otherwise I have no problem with Philips Lifeline. Talking to their team always proceeds normally and smoothly. I’d recommend them.

I have no problem with Philips Lifeline. I've been very satisfied. I've been wearing it for 25 years. My husband died 26 years ago and about 6 months after that I started to wear it because the kids were away and they kept calling and calling. So I said, "You got to have a life of your own. I'm gonna get Philips Lifeline and then you don't have to worry about me." It's been wonderful. I have no problems. They test it every month to see that my pendant is working. My daughter lives in Florida and she also wears one because her husband was also wearing one because she was working. My neighbor also has to wear it two years ago. She started to wear it because she's alone now. We're very satisfied with Philips Lifeline.

My husband passed away six years ago and so my son didn't want me to live by myself, although I have wonderful neighbors. He just asked me to go ahead and order one Philips Lifeline and see how I liked it, and that's how I started with my help button. My son took care of it because he worries about me. I live alone, and I'm 93 years old, and he saw me doing my sheets and standing on a stepladder. I wear my Philips Lifeline all the time, except when I go to town. I wear it around the yard but I don't wear it when I'm going out. I've had very good luck; I've never really had to use it. Nothing has changed in my everyday life since wearing it. It's just been the same as always. I've never had any bad thing happen, just the normal.

My son ordered my Philips Lifeline. Whenever I'm by myself in the house, go to the mailbox, or had to leave the room or the house, I wear it. But I don't wear it around the house if they're with me in there. I'm not sure if I still have service when my telephone is out of order. I have had that experience several times now and usually at night. I see the reset button flashing and I have to reset it to let me know that my phone is disconnected. I have that problem of calling the company in the morning. They come in to see, and there's nothing wrong that they can find so I'm not a hundred percent covered.

Ordering Philips Lifeline was very easy - no problem whatsoever. I just have trouble getting the Lifeline if it’s in the bedroom and Arthur falls elsewhere, I have to run back and forth to the bedroom. If I don’t answer the telephone to speak with their reps the box itself really is not very good. I can hear them but they can’t hear. I’d speak loud but it doesn't help, so I have to get on the telephone with the box. They’re supposed to come and either change it or do something about it, and I've never heard from anyone. In general, it’s just nice to know that I can pick up the phone or I could press the button and I can get to a service instead of calling 911. It’s convenient.

We like everything about Philips Lifeline. We recommend it.

I wouldn’t do, and I’m not going to do without my Phillips Lifeline medical alert service. I live by myself and I have a fear of falling, but if I were to fall, I’ve got help. It’s around my neck. The Lifeline help button works great. I’ve had to use it a few times. I’m not going to do without mine as long as I can afford it.

I experienced falling a couple of times before because I did not use any medical alert service. With Philips Lifeline, I feel more secured now than before. I wear it on my wrist and it is comfortable. Sometimes it bothers me since I've not taken it off yet. It just makes me feel better that it is where I can reach it.

Philips Lifeline has worked for me three or four times. I fell and I've used it to get somebody here to get me up. I feel more independent and I have fewer worries. When I push my button, it always worked, and they always notify people that’s on the line. I've never had problems with them.

I have a Philips Lifeline. My daughter knows about it more than I do. I think I was not around when they put it in. I'm not really good about wearing it constantly, but I have a friend who has one too and she wears hers all the time. I like it enough to tell others about it

Ordering process at Philips Lifeline’s was quite easy. I wear my Lifeline around my neck all the time and it’s fine and convenient. It has the best technology. Their customer service reps are very pleasant. They've always done things right away.

I've really been lucky with the Lifeline because I’m old and I’ve fallen two times. I got it because about six years ago, I fell in the bathroom and I couldn't get up, and my hip broke so I went to the hospital. After I got out of the hospital, that’s when I got the Lifeline. Now I wear mine on my wrist. It’s comfortable and pretty easy to use. If I needed to use it, I could, and their people have always been good about everything.

I've never had a problem with the Lifeline team. They come out and set it up, and try it a time or two just to be sure it's working, and I wear it every day. I feel a little more secure because I know I've got it there to help me if I needed it. It doesn't bother me at all.

The Philips Lifeline team calls me every month to see how things are going. If I’m here, I answer, and if I’m not, I’m at dialysis or something. But so far, it’s going pretty good. I do go and have dialysis three days a week. But everything is okay. If I press my button, they’re here all the time. They’d be here, have a man come in and take me to the hospital where I need to go. And if I have to go to Augusta once they would come at the house and they would take me to dialysis. So the guys and girls are pretty good.

I have nothing bad to say about Philip's Lifeline. Everything was fine. I'm 91 years old and alone a lot by myself and my son thought I needed it so he got one for me. It was fine. The only thing is; I sit out on my front porch a lot and I don't know if they would hear me or it would go off inside. I don't walk around in my yard, but I could fall and they probably won't to talk to me when I fall.

I've had my lifeline since '91 and I've kept it. I'm 85 years old now and I live with my step granddaughter who's my caregiver. Now, whenever I use the Philips Lifeline, their aides would always come trotting. So I was real happy to have a lifeline. I have a sister that who lives in a retirement home and I told her and her daughters that I think she should have one, too.

I used the Philips Lifeline once or twice, and everything's worked fine. I would probably recommend them.

I've had Philips Lifeline for ten years and it has been fine. I have had occasion to call only about twice. They responded promptly both times and were perfectly friendly. They used to call me once a month to check to see if it’s working, but they stopped doing that. My experience has been perfectly satisfactory.

In the beginning when I didn't have Philip's Lifeline, I used to fall a lot, so I went and looked into it. So far it has helped me stay safe and has come to where it's convenient wearing it. I'd recommend it to people.

I had a good experience with Philips Lifeline. I'd recommend it to my friends.

Before I had my Lifeline, I had to crawl across the house, to a telephone that I could reach, pulled it off on the floor to call 911. Now with Philips LIfeline, I feel more secured. I use it in the shower or whatever. I have no trouble with it and I would recommend it

I've never pushed the button of Philips lifeline and I've never had any problems dealing with people. Everything's fine. I'd recommend them.

I haven’t had any problem dealing with Philips Lifeline team. My experience with them is good. Having it makes me feel a little more secure. I’m very much satisfied.

Before Philips Lifeline, I was just worrying if I fell, no one will be able to hear me and I wouldn't be able to get to a phone in time. Someone came out and set it up. It took maybe less than 5 to 10 minutes to do it. He was really pleasant also. Now, I can get around the house a little more with less concern because I know where the Lifeline is located and then I have the pendant around my neck, so if I do have an accident, I can easily get help. It’s pretty easy to use. Overall, the customer service team, the friendliness of the people, ordering process and the medical alert technology has actually been really nice.

I’m alone, so I got a Lifeline. With it, I have security in thinking that I can call on somebody and I think it's a great idea so long as I don't have to use it. I've had no problem with everybody that I talked to. They answer pretty fast.

I fell at home and couldn’t get to the phone so I started using Philips Lifeline. It’s impossible to use the Lifeline if I’m not in my bedroom, because that’s where the answering thing is. It would be nice to change the match for some that are GPS so that they work anyplace and every place.

The couple of times that I've needed the Philips Lifeline, it has come through fine so it's good so far. I had fallen and it came in handy. It's there if I need it and I can push the button. I'm satisfied with the customer service too.

I haven't had to use Philips Lifeline yet but their reps were nice. I would recommend them.

In 2010 I fell at my daughter’s and I broke my hip, fractured my hip. So my daughter wanted me to get this and while I was in the hospital or at the center, she calls lifeline and put it in service. I have been on it since then. I like Philips and forget that I have it except when I put on something that's tight and you can see it. I don't like that but I just ignore it.

Philips Lifeline just stays on my neck. It’s fine. It’s comfortable. I haven’t had to use it. I just call and report in each month. I've always had good luck when I report in. Philips Lifeline team is friendly and helpful.

Before using Philips Lifeline I fell once. My mother was afraid I might fall again and nobody's around. So now I have it. I wear it and don't even know it's there. I've used it once or twice. When I called them up, they were very nice.

I’m 97 and arthritic so it’s typical my family wants me to wear Philips Lifeline. Otherwise I really don’t need it. I only had to use Philips Lifeline once for a paramedic but I've had it for years and years. Every now and then they call to test the line. So far they've been okay, I don’t have any complaints. My experience with them has been satisfactory.

I got this because my daughters wanted me to get it. I was getting on in age and they were worried as I live alone. I wear the button around my neck all the time and don't even notice it. If I need help, I can hit it and I will get it. I've been fortunate I haven't had to use it except one time, about a year ago, and it worked fine.

My Philips Lifeline is off. It says reset. I pressed the button and they said there's nothing wrong with it, but it still says reset. I'm wondering if it's going to come on or not if I press it. They called me back and told me it was okay but it's not okay, because I've had two falls already and ended up with strokes on both of them. I don't want to end up with a third stroke because it will probably kill me. They've been very prompt. Anytime I had to press the button, they were here in 5-10 minutes. I've only had to call them twice, but both times, they were great.

I haven't needed to use the Philips Lifeline. It's fine and they check it once a month. They ask me how I am and I tell them I'm fine. They say okay and hang up. The help button doesn't interfere with anything. I go ahead and live like I've been living before. The thing is on a cord and I wear the necklace every day. I'm glad that they're available if I should need them, because I might fall and not be able to reach the phone. I make a point of wearing my necklace all the time, so I'm always ready when they ask me to push the button to check on me. The experience with them has been fine.

Everything went very well with the Philips Lifeline. I feel secure with having it. I had to use it once, and I was glad to have it. I am very satisfied.

Interacting with Philips Lifeline team was good. They were friendly and helpful. Before using Philips Lifeline, I used to fall a lot - staying handicapped, but with it, I feel safer although when I have to go out, it doesn't work. It's comfortable to wear and I'm very happy. I had a very nice experience with them.

Philips Lifeline took over from the Council of Aging here in San Jose. I'm more confident and worry less. When I lost my lifeline, they gave me another one. Philips Lifeline has been very good, other than taking a long time to answer me when I push the button like when I've fallen or passed out or I'm throwing up or whatever happens.

I never knew anything about it until they came and visited us at the senior center and asked if we were interested. So of course we, the older people, all signed up for them. I wear my lifeline all the time ever since and it's comfortable. Also, the Philips Lifeline team calls me in Cottage Hospital once a month to check on me. They are very good, friendly and helpful. Basically, I signed up because I’m living alone so I'd advise any older person that lives alone to get a lifeline, too.

I occasionally get a call from the Philips Lifeline team that they heard some activity that would be a concern to them, and I never had one. I don't know what's happening. I purchased it because I live alone and I feel better and more secure having it.

I got it because I fell a couple of times coming down my steps. I have macular degeneration. After that, I thought I needed something because I'm here all alone. Thank God I haven't had to use the Philips Lifeline. They're very good in contacting me once a month to see if everything is okay (and they are wonderful) so I'm pleased with it. It's my lifeline and I don't take it off. I know it's here if I need it so all I have to do is think I have it around my neck, press the button and they'll be here. I've already recommended Philips Lifeline to a friend.

The Philips Lifeline has worked so well for me. I'm living by myself now for a while. My husband was disabled, and he fell all the time. I've used it three or four times. I fall myself, and I can press this button, and they send the ambulance to get me up or get him up. Sometimes, we can't get up off the floor by ourselves. I'm very satisfied with it very much and I wouldn't want to do without it.

I have not had any recent contact with Philips Lifeline. They used to call me once a month to make sure everything was working properly when I first got them. Now, they've put a different kind of system. I really don't have the confidence in it that I once had because I had no way of knowing for sure that it's working. The only way that I'll know is if I just press it myself or file a phony call. I'm not a fan of the new system. I don't like it. Other than that, it’s okay. The button is comfortable enough - it wouldn't be a problem. I would recommend them.

Originally, the Philips Lifeline was for my sister. When she passed away, I took over the Lifeline. I check the system every month and every time I've called them, the personnel have been very good and very polite. I have no complaints whatsoever.

My physician told me about Philips Lifeline. I haven't use any medical alert system before - I would fall, and I wouldn’t be able to call for help. So, now that I have it, I feel secure. It’s been great knowing there’s always help. And the team at Philips lifeline seem courteous and professional. I would recommend them to my friends.

I fell a couple of times and that’s what prompted me to get the lifeline. I wear the button all the time so if something happens, I feel a little more secure that somebody will be able to come and help me. I don’t even know I’m wearing it most of the time. The only thing is when I wear clothes that are not close to the neck, it shows. I haven’t had to really use it for an emergency, and the only time I talk to them is when they check on it monthly. But I’ve had nothing but good experience with the Philips Lifeline team. I would recommend them.

Whenever I've had to use it, Philips has been fine. I'd recommend them.

I’m 86 years old and I live alone, and my daughter lives 200 miles away; hence, she had been after me to get it. I told her I didn’t need it. I wouldn’t fall and have never fallen. And she said, “But you’re 86 years old, and you’re by yourself and you need it.” So when somebody told me the number for Philips, I gave them a call and that’s how I got mine.

I'd recommend Philips Lifeline. Their representatives are courteous. I call them to check if the alert service is okay, but when I sometimes forget, they call me. So far, they've been nice and very friendly.

The Philips Lifeline team has been excellent. I had no problem at all. I had never used one before but my symptoms and problems just came on over the past six months, so we had a representative from Philips bring it to our place and set it up for us. It has been very satisfactory. One morning last week, I fell and I didn't need to push my button. I guess they sensed it because they came over to help. Now I feel more confident. I still take the same precautions but I still have the same problem and still will fall. So I feel more secure having the lifeline. I never take it off because I might forget to put it on. I can even bathe with it so that's a good tool.

My experience with Philips Lifeline has been good. I'm saying good because the previous unit we had was terrible before the one that does the self-testing. We were getting calls in the middle of the night asking us to test the unit. And it happened repeatedly and no one from Philips Lifeline ever contacted us and said, "We have a new unit that's self-testing." And I complained about it repeatedly so I'm not saying excellent.

I was dissatisfied with the Philips Lifeline medical alert system. I initially got it because I was falling but it did not work for me. I don't wear it anymore. I didn't like it as it kept grasping my neck. The Lifeline would not stay put wherever I put it. It kept getting longer and it was aggravating at night. It went off several times. It interfered with my telephone line. I had two lines and it took up one whole line. I tried it for a year and finally sent it back.

I'm satisfied with my experience with Philips Lifeline. However, when I'm outside, I haven't got anything in the Lifeline as in the house. I carry the button but it isn't any good to me outside if I've fallen down.

I've never had any problem with Philips Lifeline. I will recommend it to a friend.

I've had nothing but good from the Philips Lifeline. I've never had to use it for an emergency but they told me well often enough to see if everything is working and if I'm alright. That's all I've heard from them. They're always very nice. I was in an accident and I hurt my back. I was prone to falling. My doctor did all the necessary things to get one as most of the time, I'm alone. When they call me, it works well. They don't bug me or call me at late hours - no problem at all. It doesn't get tangled. I really don’t know I have it on sometimes since you can bathe and do everything with it on. I never take it off except occasionally to clean it. It's perfect. I highly recommend this company. I find no fault with it at all and it works for me. It's there just in case I need help.

My experience with Philips Lifeline has been very good. I've had a couple of strokes and they always call the local ambulance company. They usually charge $1700 a call just to see how I was doing, but they never fail to call me when they’re supposed to. I've worn it for about three years now and they call me once a month to see if it’s in working condition. It works all the time. They’re very good, real friendly and helpful. I never take it off except when we go on vacation I take it off. I always call the company whenever I take it off so communication is good.

Philips Lifeline was very helpful. I have no problem. They straightened me out on how to get the button to work through my machine. I got the necklace and I couldn't work it so I called and was told to send it back because there was something wrong with it. I sent it back and they sent me another one and I called yesterday and we finally got it straightened out. I sent back two of them. But the third one I kept because we were able to get that working.

I have the Philips Lifeline. I wear it most of the time but haven't had to use it for anything. The only thing I have ever done is checked it to see if it is still working. When I do test it, the reps have been courteous. It's very satisfactory.

Philips Lifeline has worked perfectly. I’d recommend it.

I haven't had occasion to use it but I wear it constantly, morning, noon and night. And I feel confident because I got it but I haven't had any occasion where I've had to use it. I got it because I had to have a hospitalization in the past and it seemed like a safety measure. I had a mini stroke which got me into the hospital for 3 to 4 days. They say once you've had a mini stroke, the chances are you may have another. And I've been wearing this ever since. It gives you a measure of confidence because I do live alone. And I hardly know it's there. It isn't the prettiest thing in the world, but I'm past the point where I need to have just pretty things. It gives me the confidence that I can call for help if I need it. If I need help I can just push that button, it's always on my wrist.

I haven't had any trouble with Philips Lifeline so far. I wear it and my family is very happy about that. The only time I take it off is if I'm out of the building. So that's about it. The ordering process went very well, the guy came and put the stations here. Very nice. Very, very polite. And the medical alert technology is very good. The best. My family got me this after I had a couple of falls. I live in a community of seniors and I find it very self-assuring that I have this. And my girls are always telling me to make sure I wear it. I've known at least several people that have them here. I would recommend it to my friends.

I've worn my Lifeline for almost 3 years now and the overall experience has been very good. When they say something and then they send it in the mail, it comes. If I needed to call a paramedic, I'd just press my button and they came, double checked and then reset my machine. It was great.

Since I had the Philips Lifeline, I was never worried. Every time I needed to use it, I've gotten a response quickly. The Philips Lifeline team calls at least once a month to check up on me and they're extremely nice and friendly, but I wish they wouldn't call me in the middle of the night. The customer service team is the same, they're very good.

Philips Lifeline called for a test. I pressed the button and it took almost 3 minutes to get a response. I think that was quite adequate. My overall experience with them on a couple of occasions was just fine. It was just one incident.

My experience with Philips Lifeline has all been good. They've been very cooperative and very good. When I called, they were very polite.

I've had no problem with or anything with Philips Lifeline. They were friendly and helpful. I live alone on a farm and my husband's dead. Right now I have to stay at home. I've had some health problems were I've fallen and everything. And I can't get around that good so I have a girl come in to clean for me and others come in. And my daughter-in-law, she brings in food and helps me out there. Different things like that but we're getting along. I get around myself. I got my cart that I use to walk around so I don't fall or anything. Everything's going okay. They won't let me drive anymore and things like that but I get around my home. So I feel okay. I just can't do a lot of things that I used to do. But I'm getting up there as if too that doesn't help. They've always been really good when they've called in so I don't have problems. They did really good. They've always taken care of me if I needed any help.

I’ve had a couple of falls and if I fall, I can’t get up. I can’t walk. My legs don’t pick me up. I had two falls and then my son got me Philips Lifeline my birthday. One day, it got pushed by mistake and I was back in the bathroom getting dressed and I was putting my bra on and it was right there. The Philips Lifeline team who were there told me to just push the reset and then it’ll be all right. They're very nice. I haven't use medical alert service before. I’m home everyday all by myself and it’s just nice to have one.

I never had the opportunity to use Philips Lifeline, but I have tested it once or twice. The representatives were courteous and I enjoy having it.

I’ve only really had one experience with Philips Lifeline and that was when I couldn't get out of bed one morning. I was like paralyzed and I pushed the button and the fire department was there in four minutes. I wear it 24/7 and that’s the only time I've really had to use it. It’s not a nuisance or anything. I hang it around my neck. I don’t even know it’s there. I’d recommend it.

It’s been good. Everything’s fine with Philips Lifeline. So far, all the people have been nice to me. I haven’t had too much problems. I've had my lifeline ever since before. I had it ahead of my problems. It works okay, I think. Sometimes, it seems like it’s in your way. But I tell my friends they need one.

I just thank the Lord I've never had to use it. The Philips Lifeline team is always very good about calling me if I forget to call in on the 11th. It’s when I would call them. A couple of times, I have forgotten and they’ll call me. They friendly and helpful, there’s no problem. My husband was always here with me and he’s gone now. So that’s when my grandchildren got this thing for me and they've been paying for it ever since because I live alone now. I feel much more contented right here by myself. I don’t really have any fear or anxiety. I wear it all the time. I don’t take it off at all. No problem at all. I would recommend them to anybody.

The only experience with Philips Lifeline so far has been my accidental non-necessary, I’m just trying to figure out how to. But when you guys get the signal that something’s happening, maybe because I've been over too far or something; in other words, it’s all been fault experiences. But they answered it, talked to me and whatever. The only thing is this has always happened when I've been in the house and fairly near the monitor thing. So, I have no idea how well it’s going to work if I should fall outside or something. But so far, they've been very nice about it. All of it was my mistake. I bent over too fast and it slipped and bumped something on the way. So far, it’s very good. My husband doesn't have his anymore, because he’s in an assisted-living place, so he’s got a whole different thing to take care of him.

I had developed atrial fibrillation so my daughter thought I should have it. But during the last year or so I've been well and I haven’t needed to use it. I didn't have to push the button. But since my husband passed away a couple of months ago and now that I’m living alone, I feel if I needed, I can just push it and somebody will come. I've had Philips Lifeline for almost four years now and their customer service has been very good. They're good, friendly and helpful. Once there was a woman that came here and she was very helpful.

I've been in and out of the hospital and now I'm living in the nursing home. They've been a great help. They answered a lot of questions that I would have asked. I've had open heart surgery and I've had surgery on my legs... I'm 85 years old so it's really a life saver to me. I feel pleased. I feel like I'm not just here by myself. There's no other person living here with me but I don't feel like I'm by myself because I have help with that. I would recommend it and talk about it all the time. Give it praise 'cause I don’t know what I'd do without it. I depend on it. It's just wonderful. Dependable.

I have a tendency to fall, so my daughter ordered it for me. I just had a couple of times when I've hit it then it goes off. So I don't wear it a lot around the house because I'm afraid to set it off, but I do use it when I take a shower. Everything has been great and I have no problem. One time I got on a too-low stool and I couldn't get up because there was no arm. So they came out. The customer service team was the best. I would recommend them to a friend.

My sister purchased my Philips Lifeline. I'm living with her now. When you're alone, you especially need it, but I'm in a wheelchair now and I certainly need it when I wouldn't need it. Overall it seems to be okay.

I had a couple of falls and that caused me to be more sensitive to my frailty in life. Philips Lifeline was offered to me through the foundation in the beginning, and I took advantage of it. Having the Lifeline help button, I feel more safe and secure living alone and I can reach someone if I need to. I haven't ever had to use it, which I guess has brought me some good in luck just being here. Their customer service was very good. They were friendly and helpful. When it was first installed, they explained everything to me. I understand fully how the system operated. It's convenient and I'd recommend it. I'm a satisfied customer.

I have the Philips Lifeline medical alert system. It's excellent and I have no problems with it. I will recommend them.

I called Philips Lifeline, asked them about it and got the button, and I've never had any problem. I got it around my neck, and that's it. I pay no attention to it. They were very nice. I'm very satisfied with it and what they have done. I would rate them capable.

Philips Lifeline gives me security. It's just there and it'll work if I needed it. I have a daughter who lives next door and she stops by all the time, but I live alone and I needed something in case of accident. It gives me a little security at night to know that if I needed, all I have to do is press the button. I'm very satisfied. I would recommend it, definitely.

The only way I could leave the house is if we had something like Philips Lifeline, because my mother is not capable in doing much of anything for herself. If she was to fall or something, picking up the phone and calling up somebody just wouldn't be in her realm. Overall it's pretty good but I think recently, in the last two or three months, it seems that their response time is way slower than it used to be. My mother does the monthly checks but so far she hasn't had to use Philips Lifeline for an emergency. If she was really in need, in an emergency, they'd be too late. I don't know why it changed, but it takes a long time to answer.

I did have an experience with the Philips Lifeline when I fell in the backyard and on the cement when I was playing with my dog and I broke my hip. Thank goodness, my screen doors were open so I punched my button and the signal was able to go through. They got an ambulance out here very quickly and I had to have my broken hip replaced. It was at 9:30 at night so that was a very good experience for me because I would have laid here in the dark for a long time if that hadn't happened. You see all these advertisements for it with, "Help! I can't get up!" and that was actually me. It is just so important to have one. It's just there all the time. I'm almost 90 and my family wanted me to have it because I live alone.

I don’t like the device because of the fact that it might go off, and the beads were just a few but they’re very annoying - I don’t think they’re necessary. In fact, I have landed up with a rash from a couple of them. Also, I was sort of disappointed with the company because they didn’t inform us that when we called them, we landed up paying $200 each time for the ambulance. Service wise, it was good. Once when I had an emergency and called them, they took very good care of it. They had the ambulance and the helpers with them right there. It didn’t take them very long to get here at all.

I have used Philips Lifeline medical alert button twice. The first time, I had it about a year or more, when I fell all the way across the bathroom which damaged my arm. I couldn't get up. I used the help button and I was sent to the hospital in time.

My daughter-in-law started me with the Lifeline, and I’ve had it for over 4 years. They call me once a month to check out if it’s okay. I haven’t used it at all as far as hitting help, but it’s wonderful! I haven’t had any problems. The reps are very helpful.

I've had very little experience with the Philips Lifeline. It's been here and they check it. It gets tested every month and it works. At the time I got it, I was in rehab. I used it one time and I do feel more independent having it.

I got it because of my having a heart attack. It's comfortable to wear and I know it's there if I need it. Our experience with Philips Lifeline has been good and they've always been courteous. One time I fell down in the snow outside and it let them know that something had happened. I was calling my daughter and she was in the house, but couldn't hear me calling her. She heard the line asking if everything was okay and that's how she knew something was wrong.

I really haven't had to use the Philips Lifeline much because I'm much, much better now than when I was when I first got it. It's there and it makes me feel confident. I had some problems that ended up being better than what we thought the outcome was going to be. The only problem I've had with it is when I first got home from the hospital. I put the thing around my neck but I found that it set it off if I would just bend over. So I haven't been wearing it because it seemed so sensitive. It was supposed to go off if you fall but I bent over once and it sent an alarm...

I’ve spoken to the Philips reps once or twice. One time, it came unplugged and was blinking for a long time. I didn’t realize what was going on, and they were courteous. The device is pretty comfortable. However, sometimes I wonder if it’s connected, because they don’t call and make sure it’s working.

My daughter-in-law got the Philips Lifeline for me. I'm 80 and I have a balance problem. I wear it all the time and I don't really notice the difference. I keep doing what I normally do and it's good to know it's there, but I haven't used it since I got it.

Very good experience so far. Have had no problems with it whatsoever, it looks fine, it's pretty convenient and comfortable. Since I started using Philips I’m more comfortable with being alone, because prior to using it I've taken a few falls. Maybe it would've helped if I had somebody around, but at that time I was younger and was able to get up by myself.

I have not had to use the Philips Lifeline since I had it. It's doing real good. I haven't had to test it. I'm not used to it but I like the thing that goes around my neck better than the one I used to have. The other one wasn't neat-looking. I'm satisfied with this one.

I have Philips Lifeline, and it's okay. It was a very nice experience. I don't have any problems about it.

My experience has been excellent with Philips Lifeline. I had an accident last January. I fell in my apartment and they were very, very kind in getting my son and daughter-in-law to come. I've been using this for quite a few years and there was no need for me to have an emergency. But that made up for all the other times which was wonderful. I really appreciate using the button. I'm very satisfied.

The only time I've had to use my Philips Lifeline help button, it worked beautifully.

Originally, my Lifeline device was in the house from my mother and when she passed away, I just kept it. I had trouble with the button coming off of the cord so much and then I fell and hit my head. Since they were advertising new ones I thought it's time for me to get one for myself. So I changed and got the new unit.

I've had atrial fib. off and on for years, but I was able to come out of it not needing any help. Since I started getting older, I had a bad experience, my husband died, and I'd have TIAs now and then. I also don’t have as much control of my body like I did. I tire out really easy, plus I have a back problem, and that doesn’t help any. I’ve had that for years. At times, I get unsteady, and I have to walk with the cane. So my daughter ordered Lifeline for me. I live with my daughter and son-in-law, and they wanted me to have some way to call while they're at work. I put it on in the morning and wear it on until bedtime. It's comfortable to use. I haven't had incidents or anything. I haven't had any help needed from Philips Lifeline but when I do a regular test, the reps are always good, nice, and courteous.

I haven't used the Philips Lifeline yet. I'm 88 and my husband died and I was going to be alone. I've always felt confident because I have the lifeline. I didn't have a walker when I got it but if I need it, it's there.

My experience with Philips Lifeline team has been fine. The button is comfortable to use. I would recommend Philips Lifeline to a friend.

It works and it's strongly effective. I live out in the country, and I've got two acres. I walk around in the yard and I walk my dogs and just have a button to push if I need them. My wife is constantly afraid of falling, so she wears it every time she goes outside but we don't use it much inside. We've got it hanging on the lamp, so we can get a hold of it if we need to.

They call and let me know when to reset it. They are very pleasant each time they call. I've used it a couple of times. Once, I fell, that was a year ago or less. I went to the hospital, and everything went fine. The emergency came very quickly. When I’ve talked just a few words to the people who called "Make sure you’re setting that right and everything’s okay," they couldn’t be more pleasant than they are. I feel very safe. I live alone, and I’m 85 years old. I’m in poor health right now, but I feel very comfortable knowing that if I need some help, I have a place where I can get it very quickly.

I was in the hospital and when I came home, I wasn't that well. I got the Philips Lifeline to feel more secure. They were all very nice.

I have a walker and I am afraid of falling. That is why I have a Philips Lifeline. The team member had statements about my status that I knew were not applicable so I didn't enjoy the chat at all and I don't want to talk to her again. I was angry.

I've called and complained to Philips Lifeline that their advertising is incorrect. They always said, "If you fall, we will detect the fall", and then maybe in teeny-tiny letters, "95% of the time" except I don't think that's true because for a while, every time I've been down to pick up a paper or anything, it would immediately alert Lifeline and they'd call to see if I'd fallen, which I hadn't. But when I actually did fall and broke my hip, they didn't respond and I lay there deliberately because it said you have to lie there and not move and then they'll call you. They never called. I finally pushed the button and the ambulance came. So I haven't been happy about that and I've never felt really secured since then. I think they shouldn't mark it as such. They should not be quite so positive that if you fall, somebody will contact you because they don't.

I've had to use them one time when I fell and broke a hip. And it was very helpful because that was the only way that I had to call and get some help. They were very friendly and helpful. I feel more secure using Philips Lifeline. I can be more active because I know I have protection if I do fall.

I have the Philips Lifeline and it has gone off a couple of times accidentally but I've never had to use it for an emergency, fortunately. I live alone most of the time and because of my age, I wanted it for emergencies. I live in a private community where we all have our own houses and we have a security office. They're very close to us but sometimes if you fall or something, you can't get the phone. You can use it and it works good. It's just a protective thing for me and when I take a shower, I put it outside the shower so I can have access to help right away. I'm very satisfied with it. The only thing is I'm getting a lot of information now. They have some that work in your car also while you're driving.

I've had pretty good luck with Philips Lifeline so far. It's the first time I've had one. The other day, my granddaughter got a hold of it. I was upstairs in the next apartment a day or two ago and the ambulance came down here. But a few years ago when I was outside, I pushed it and I got no response. The team has been very good. They've been very helpful. They check on it to see if its working about every month or so. I just had no problems with them whatsoever.

I haven't had any problem with the Philips Lifeline. I had hit it accidentally a couple of times, but the people did respond right away. They were very courteous. I've never been angry with them.

I've returned my Philips Lifeline help button yesterday. My time was up. I had a notice to send it back. My experience interacting with the team was fine. Once or twice, I dropped it and then one time, I don't know what happened to it but it became unplugged from the wall and didn't record for that day. But everything else, most of it, seemed to be fine as far as I was concerned. I didn't have any trouble at all.

I fell once that's why I got the Philips Lifeline. I wear it all the time and haven't had to call. The only problem I had was I had to call because it took them about eight months to add the small refund that I had come in, and that wasn't a nice experience.

I've had the Philips Lifeline for 3 or 4 years and have no problem at all. They call me once a month to check in. I'm now looking to upgrade to something that you can activate away from your home.

I don't have any experiences with the Philips Lifeline, but everything is fine. It's been very good.

My daughter ordered the Philips Lifeline for me. I haven't had any experience interacting with the team but I would recommend them.

I used to fall and have to wait for somebody to come home before I got the Philips Lifeline. I try to be safer and now wear the device around my wrist, but it only works at the house. I really need it to work all over when I leave.

I would recommend the Philips Lifeline - from the ordering process to the customer service.

We got it for a family member who's an elderly (she's 93). She has had it for probably seven years. She has been here for five and she had it when she lived in Houston before she came to live with us. It is a comfort to know that she has it in case something happens, because there’s not someone here with her all the time.

The Philips Lifeline comes in very, very handy. I was alone when I fell and they were very, very helpful. It was more than once that I had to call. Before I had it, I wasn't able to get any help and have had quite a few falls. It was my fault. Now I have my security and I don't feel frightened anymore. I have a fear of falling all the time, and no one being there. I don't feel alone anymore. I would recommend it 100%.

I've never had to use it but it would be a handy thing I have it. I’m in senior living and it is part of what they put in when you move in your apartment. In the apartment here, you don’t have the worries. You know you have the Lifeline if you needed to use it. They call in at the end of the month and check that everything is working. They are very friendly and helpful, always want to be sure you’re all right. I've seen how they've helped others in apartments here that have needed to use them.

Ever since I've started using Philips Lifeline I feel I've got a guardian angel looking over me. Based on my experience, I would recommend them. I’m satisfied with the medical alert technology, the ordering process, customer service and overall friendliness. You can’t get any better; it had been nothing but good. It has been very helpful.

I'm very pleased with the Philips Lifeline medical alert button. It works every time. They answer my call when I call in that everything is okay. They've been very courteous including the hospitals. Overall, I'm happy about it.

I'm doing fine with my Lifeline. When I speak with them they were friendly and helpful. I've always used Philips Lifeline as my medical alert service. I used it when I was real, real sick and it worked whenever I pushed it. My friend across the street was here quickly. Now I am not that sick, but I use it when my husband leaves the house for a while. I feel comfortable with having it.

The experience with the Philips Lifeline team has been very positive. They call inquiring about the service. I contacted them a couple of times just to make sure that it's still working because I'm here in the hospital. They answer very quickly and they're very courteous. I'm very satisfied.