Lifeline Reviews

I'm 82 years old and I've got Parkinson's disease so my gait is unsteady. My children bought me Philips Lifeline so now I don't have to worry about falling and not being able to get help. I am more confident now. It gives me peace of mind and it's very comfortable to wear. I leave it underneath my blouse so nobody can't see it, you wouldn't even know it's there.

It's excellent. I fell a couple of times and it worked fine.

Having Philips Lifeline gives us more comfort. My husband had a stroke and he once in a while will fall so I thought if there was ever any trouble, having a medical alert device is more convenient than the phone. But my husband doesn't wear it so we just keep it in the bathroom because that's where we have fear of him falling the most.

I’m going to be 94 at the end of the month. I live alone and don't walk so good. I feel pretty good and safe when I'm home and have this Philips Lifeline around my neck. I go to the gym, the pool and I take care of myself. I'm a very busy lady. I volunteer at the museum and I'm doing whatever I'm doing. The Philips team was all very nice and understanding. Thank God I've only used them once - it was years ago. Lately, I'm okay though it hurts a little more when I walk. I lean against the sink sometimes and that thing goes off but we just turn it off. I recommended Philips Lifeline to several people.

My family was concerned that I live all by myself and I thought it might be a good idea to have something like Philips Lifeline as a precaution. I asked my doctor about it and he said his mother had one and she did fall and it really helped her out. He said it's a good idea. I wear it all the time (except when I go in the pool) although I get around quite well, and I feel less worry. One time I forgot to take it off in the pool and I was concerned that I had ruined it. I called and it worked, and they told me "Your unit is waterproof. It's just fine." I have told people about it and they have expressed interest in the product.

I did not need Philips because I have my balance and I was walking, running and doing everything else. But I have started to have mobility problems and that's what concerned my children. Besides that, there's the fact that when my husband was in the hospital, I was alone and my children were concerned about that. And then when he did come home, they made him get one too, so that when I was out, he would have some protection.

My husband has Parkinson's and he has frequent falls. He needs help and it gives me a little bit more peace of mind knowing that all he's got to do is push the button. Plus we had an intruder and I wondered what he would do if we had an intruder, and my husband pushed the button so they stayed on the line and he found out who the intruder was. Their employees are real good and when my husband needed help, they took care of it.

I have had a medical alert device for a couple of years now since my kids got it for me after my hip surgery when I got myself hurt from falling down. My leg still hurts at times. I wear the medical alert device all the time just to make sure I get help when I'm in trouble. When I sit down, I sit down next to it. So far, there is no problem with the product. I recommend it.

I understand you can't guarantee 100%, but come on Philips; you have to do better than sporadic! This is my parent we are talking about. I am very disappointed with the GoSafe Medical Alert System and the ‘support’ they fail to provide. The system failed to connect to the Control Center when it was needed and what’s more, it failed several tests in the home. Even more frustrating is the customer service and technical support team that I spoke with at Philips. It took over 20 minutes for customer support to get a member of technical support on the phone, and when he finally came to assist, he was rude and condescending.

I'd definitely recommend it. However it goes off at times when there's no problem. That has happened frequently in the past couple of weeks.

I never take it off. I’m not afraid with it around my neck, I feel secure with Philips Lifeline and have had no trouble whatsoever.

I have a heart condition & I live alone so I bought a Philips Lifeline. So far I've had no problems whatsoever. I haven't used it but they check in each month & they have been friendly & courteous.

I wear it constantly and forget that I have it. It's comfortable. But I've had it for so long and I'm not sure if it does work. I called them once to ask, "How do I know when the battery is no good?" They said "well, we call certain times" and blah blah but haven't received any. They did contact me once through my device but I inadvertently set the thing off.

I’ve called them occasionally sometimes accidentally and they call me back to check on me. They've been nice to me.

All the way around, I’ve been very pleased. They respond immediately and are extremely efficient. However they've been here twice on call that weren't necessary. I feel that the button is extremely sensitive but it's better that way than not at all.

My husband is not stable with his feet and falls. He fell a couple of weeks ago and Lifeline picked up because he didn't push the button, but he wasn't hurt. When they picked up my husband, they called me and my son in Dallas, Texas and they called his daughter in Memphis, Tennessee, so everybody was alerted. So far everything has been very satisfactory. We've already recommended it to someone.

I don't have any legs and feet, but I feel independent because of Philips Lifeline. I had a heart problem. My arm and chest were hurting so I lay down and it was late that night. I couldn't stand it anymore so I called somebody on Lifeline and the police came and took me to the hospital. They call and check on me every time so I'd recommend it.

It's great. I haven't had to use it for an emergency but when I called Philips Lifeline for the monthly check to see if it's working they're right there.

It was a nice experience and I like having my Philips Lifeline. I fell once and they came and got me out of here in good time.

I'm 84 now and so if I had any trouble when my daughter is away, she wants to give me some protection. She tested it out a couple of times and she's satisfied that it's going to help me if I need it.

I've used it several times and I feel more independent and have few worries. I'm alone and I needed a device like this. I would recommend it.

My son is with me for a little while but when I'm by myself, I feel relieved knowing that I can use my Philips Lifeline. I'm getting used to wearing it all the time, which was the hardest thing for me. I thought when I take a shower, I needed to take it off very carefully. But he said 'Don't you take it off when you take a shower' so I don't. Sometimes I hit it over my sink or something. It's not the right length and I believe I need to raise it up a little more. A nurse put a knot in it so it would be shorter and I might have to get her to put another knot in it. But there's very slight chance for me to hit my cabinet if I'm doing anything in the kitchen. Once in a while it will just hit when it's swinging but I try to keep it down inside my clothes so I don't set it off anymore than I need it to.

When I came home after the operation I somehow fell into a Philips Lifeline. Somebody from the hospital wanted me to have one, and it did work once when I came home from the hospital. I slipped and fell and I was in a sitting position. Because it was a new hip, I didn't roll to the stairs but I couldn't get up so I called them and they were here in no time. They were two strong men and they pulled me up. They're the local ambulance people, friendly and nice. But I wish it would be cheaper. If somebody wants to spend the money I guess it's good if you live alone. And it works like a cellphone and has too much radiation. I don't know if I want that hanging around me all the time.

So far I have no problem with them. However it run off a couple times but there wasn't something wrong with me.

Philips Lifeline works. They're always there when you need them.

My wife died in 1999 and I got my Philips Lifeline right after she died, because I live by myself. I have used it once when I had an emergency. In the experience I've had in using the equipment, they are very quick. They do a good job. I'm very pleased with them.

A girl suggested it to me saying her mother has it. I passed out, and I needed one medical alert system. Their representatives are professional. I've told a lot of people about Philips Lifeline.

The Philips Lifeline I bought for my mother saved her life three weeks ago. I got one for her a year ago that has the sensor if there's a fall. She did have a bad fall and was knocked unconscious. Philips got the signal that she had fallen. She never pressed anything but just the sensor and she would have died if she didn't have that on. I'm really glad she has that.

I don't get around very well. I fall a lot and then I can't get up so I need help getting up. That's why I got a medical alert device. I fell on the floor and I can't get up the other day. I'm glad it wasn't serious. When I called Philips Lifeline, whoever answered, the dog was barking. When the phone rang, my dog started barking so whoever was answering didn't understand what I was saying because I was in the other room. She just let on like it was alright and she would call again.

I feel assured having Philips Lifeline. I am a first time user of medical alert device and I got one due to my age. The Lifeline team have been friendly and helpful when they had to replace the machine when I complained about the flashing light which meant it needed a new battery.

I love this Philips Lifeline around my neck. I've had it a long time because I live by myself. As long as I have this and my kids, I can reach help faster. And my kids live close to me. I'd highly recommend Philips to anybody. I wouldn't do without this. I'd have to have one.

I feel assured having Philips Lifeline. I am a first time user of medical alert device and I got one due to my age. The Lifeline team have been friendly and helpful when they had to replace the machine as I complained about the flashing light which meant it needed a new battery.

I decided to get a medical alert device because my husband passed away and I'm living alone. I got it, just in case I would need it...plus I have a severe back problem. So far it's fine with Philips...I haven't had to use it at all. I'm having a problem with my phone company because of the connection I have to the land line. But it's being fixed so it's probably going to be fine.

My experience with Philips Lifeline has been fine and I would certainly recommend them.

What Philips Lifeline does that comforts me is while I'm waiting for the paramedics to get here they talked to me and tell me they're not going to leave me. And that I'm supposed to let them know when the paramedics come and they carried the whole process through until the paramedics told them that they're going to take me to the hospital. Most of the time that's where I end up - in the emergency room. I think I'm on the mend somewhat. They've been great. It gives me confidence and security because I live alone and it's just nice to know that the help I need is just a push of a button away.

I don't really want the box that I have and I've had it for a long of time. I wish I had a new one because it's forever. And it flashes all the time even when nobody's on the phone.

I have more confidence since using Philips Lifeline. No trouble whatsoever. Everything has been wonderful. It's the best experience.

I go out a lot and my mother feels very secure with it, no doubt about it. She's never had to push the Philips Lifeline yet but I feel good about her having it.

My mother needed a medical alert device because of her age and since she started using Philips Lifeline, I'm more at ease when I go out. The team was very good. Just last night she moved the pendant the wrong way and right away it registered, and they called on the spot. They're always very, very courteous. The help button is very comfortable and convenient. Thank God there's nothing yet from her experience with the medical alert device that I can mention. But even on the wrong move, they call. So to me, they're very reliable.

I'm legally blind so I'm subject to falling. Thankfully I haven't fallen but if I do I would need something to alert someone and my son insisted on me getting something. Now that I have Philips Lifeline I feel more independent, especially if I'm taking a bath. I tested it one time and their team members were very friendly. I have it wrist on and wear it all the time. It's more suitable for me than the one around my neck. I'm really pleased with the wristband. I'm more independent and feel more secure about living alone.

My wife passed away and I got a cellphone but my daughter wanted me to have the Philips Lifeline so we got it because I live alone. She wanted to make sure I was okay. I had trouble with my old one, the battery went bad, but they replaced it with a new one. I would recommend it.

It's hard for me to get around so that's when my children thought I needed it and it's great to have Philips Lifeline just in case you need it. I did hit it one time, not on purpose, and the representatives were courteous. No complaints.

I’m 82 and my husband insisted I get a Philips Lifeline. At the other house where we lived before we moved I fell and broke three ribs going down to get the paper on the ice. Then there was this one time I slipped on the wet grass and the neighbor came out and I called her to come help me get up. I didn't have anything broken that time. Also, I fell on the kitchen floor. I got new rugs and I'm trying my best to keep my house safe.

Philips Lifeline is just fine and so far it's good. I would recommend!

I needed a medical alert device because my oxygen is coming undone so one of my kids ordered the Philips Lifeline for me. Since using it, the comfort is there. Their team has done good. They don't test the machine anymore though. They used to call me once in a while to make sure everything is going all right.

I'd recommend Philips Lifeline. It's very good plus the people are very friendly and very nice. I appreciate them calling every month to make sure it's still working.

I live by myself. It's the reason I decided to go with Philips Lifeline. I feel more secure and have been pleased with it. The reps were great. I have no problems whatsoever with it.

My mom who has congestive heart failure pressed the button expecting an ambulance to be called/dispatched to her home… Never happened! 57 minutes later, a Lifeline CSR called myself to see if everything was OK. Thank God my mom called myself right speaking with a Lifeline CSR to tell me that her heart was in distress and she was having extreme difficulty breathing.

We got a medical alert device because of my concerns about falling and somebody not being here 24/7. But I have to take it off before I take a bath. We only needed it once so it was good and the Philips Lifeline people are very friendly.

Using Philips Lifeline makes me feel more confident and independent but I have to have it on. I would recommend it.

I feel more secure with Philips Lifeline. Whenever you press the button, their representatives are always friendly, knowledgeable, nice and helpful. I'm 85 years old and I took a fall and laid myself up for a while. After that the kids said they were getting a medical device. They got one and placed it around my neck. I didn't want it to begin with because I didn't want to admit that I was old enough to need something like that. It takes a bit of your pride away but then after you get used to it, you don't want to be without it. You just put it on and have it there in case you need it. If I did fall again, I would be able to get help and get a hold of my kids.

I purchased Philips Lifeline because I was alone some of the time and I'm handicapped. I have to go with a wheelchair and I need it. But, I noticed one time that when I was in my bed and I used it, they were a little slow about answering. When I got it they said if somebody answered I can ask about anything so I was kind of disappointed because they take so long to answer.

My daughter got me a medical alert device as a preventative - if anything happened then I would I have that. I've had terrific experiences with the Philips Lifeline team, they've been very nice. I'm very pleased with it.

I've never really needed to use Philips Lifeline so far but my children thought I should have something and also because my daughter was working at Philips at the time of purchase. I did use it once a couple of years ago and they worked very nicely. They came and gave me a ride to the hospital and they found I was perfectly alright. It works very well and is also very easy to use.

My daughter ordered a medical alert device for me because I'm 88 years old and I live alone. I really don't have health problems. But I haven't really changed much of anything since using Philips Lifeline. I have a wrist type and it works fine. I test it once a week and they're always prompt in responding.

Philips Lifeline has saved me a few times. I was falling a lot and broke both ankles and a femur on separate incidents. I've had to use it because my sugars got so low. I don't walk at all so I'd have to be able to reach somebody and get help. Since I've had it, I feel safer doing things and even when my husband would leave me alone for a couple of hours to go take care of some errands. Talking to them has never been a problem at all. They're very polite and friendly. The person on the other line wants to know what my issue is and if I want them to call an ambulance or what I want them do. It's not like when the alarm goes off, here comes the ambulance. I can call them and say I just need my husband to go home. I'm getting real good at using it. It also keeps my son updated so he gets information. It makes life doable again.

I live by myself and have to go up and down the stairs. There's always the danger of falling so I got the Philips Lifeline after my husband was killed in auto accident. I called on the phone to order it and I wear the necklace. I'm an active person and I was out trimming my strawberry. I couldn't get this one limb to cut so I decided I would stand on it and use my weight to help bend it so I could cut it. As soon as I stepped on it, it sprung to me right up in the air. Thankfully, I didn't hit the house because I was close to it. Just as soon as I got up on my feet my phone was ringing and it was Lifeline calling to see if I was okay. They called all the people and I let them know that I had fallen. The Philips Lifeline team are very good and always very polite. Whenever the necklace gets sprayed, I call them and they send me a new one.

I got a medical alert device from Philips Lifeline and hopefully if and when the time comes that I need it, it’s there for me. My experience with them was satisfactory though I have not really used it.

It's been terrific. I can't live without Philips Lifeline. I fell last spring and their response was almost immediate. I'm very happy with it all. It's the best.

I go for long walks and I could fall. I wear the Lifeline device around my neck though quite a bit of the time it’s on my dresser. It's good to have a backup if I need it.

At one time, my wife was here with me. She passed away two years ago and I had the Philips Lifeline for her but I continued to keep it. I just wear the health button around my neck and I press the little button, and right away the rescue squad is here. I have no problems with it.

I never had to use the Philips Lifeline but I have it because I have a heart problem. I have fewer worries and feel more independent.

It's very handy to have a Philips Lifeline since I was alone once in a while and right now I just got out of the hospital. It's very good.

I was really sick and weak for a couple of years. I could hardly walk and my son didn't want to leave me home alone. That's why we got the Philips Lifeline. Since we had it, my son goes whenever he wants now and he always asks and sees if I'm alright. I tell him I'm fine and I show him that I had the thing around my neck and he's satisfied and I'm satisfied. It just hangs around my neck if I need it. I just wish it was a little cheaper. It does seem like it takes so long to have their reps come on the phone but they are nice so it's great and I feel safe with it. I would recommend it and have in fact recommended it.

I've been a klutz my whole life and it hasn't improved with age. I had several falls resulting in a broken hip, not just skinned up knees. The ordering process for the medical device was not a problem and I was satisfied about it. I did some research and investigated several on the internet and chose the one I felt was best for me. Philips Lifeline is easy to use but it's not comfortable. Recently I was sent a new button and I was very happy to get it because at that point the ribbon on the old one had gotten funky. I do take it off when I shower. I have that model that shows if I fall I don't have to push the button. Not all of medical alert devices offer the features that it notifies the company if you fall.

Philips Lifeline is my main line. Anybody can leave the house, but I'm safe. I'm proud of it. It's like having somebody with you all the time. I had to get another one because the first one's battery went dead and we just sent the other one back. I haven't had to use it yet, but I know that it's there. I'm able to walk without a cane or walker. I wouldn't be without that around my neck and take my shower with it. I'm 94 and in very good condition, very healthy and happy. Anybody that is over 85 needs it. As it says, it's a lifeline.

I purchased a Philips Lifeline because I have several medical problems and when I'm home alone, I can get the assurance that if I need help, I can get it. I feel safer since having it. Sometimes I hit it by accident and they answer right away. I just tell them that it was a mistake and to ignore it and they always say, "Thank you, Ms. **. Have a good day." They're always on the line if I need them.

I have used my Philips Lifeline on half a dozen different occasions when I have fallen and needed help, and it's always been right there. I'm happy with what I've got.

I'm thinking about changing it because at $35 a month, it's really pretty high for me to pay. I'm on a limited income and I hate to borrow from my kid again. I'm going to have to cut back some. And I'm not certain my garage is detached from my house. I'm not certain that if I needed it in the garage which is where I fell previously, that it would even work. I'm probably not going to keep Philips because I don't think that it's useful. Here in the house, I can call through the phone. And when I'm outside, that's the reason I got it so I could be outside in the summertime. But then I find out that it really won't carry outside. The one that would carry outside is pretty expensive. I'd be better off just taking my chances.

I had a stroke so I got a Philips Lifeline. As long as I wear the Lifeline, I feel more secure in case I do fall because the stroke has left me half paralyzed. On the whole, my interactions with the Philips Lifeline team has been pretty good. But sometimes, when I get a call saying it's time to test my Lifeline, they take a long time to answer. Then when they do answer, they put me on hold. I had remarked to somebody who was doing so that if this had been an emergency, it would not have been good.

The sales representative for Philips Lifeline was very polite and explained everything. Of course, she told my daughter also so that two heads are better than one. I have a wrist watch alarm system and I do know that I have to press that in the middle if I fall or need assistance. They brought this all in because I had lung cancer and my immune system went way down and they didn't want me to fall. I live alone in my home and have been self-sufficient and did not have any problems except when I got this lung cancer. I'm cancer free right now.

I'm old and I have heart problems. Since using Philips Lifeline it helps me not to be quite as frightened about falling. The health button is easy to use. I wear it every day. I have never really had to use it but I have mashed the button to see if it was working. I'd recommend it.

My mother had Philips Lifeline and I inherited it. I called and asked to have my name switched and they upped the price on me from when my mother was paying for it but I kept it anyway.

I had a heart attack two years ago. I lost my wife a few years ago. I'm 95 years old and I'm still going. I'm quite active but I'm just getting older. That's why I decided to get a Philips Lifeline. When I first got it I tested it out about two blocks and it still work that far. Of course I don't plan to use that for that distance; usually I'm around the house. It's convenient to have it if I need it. I have had an accident or two with it that I set it off when I didn't intend to. But the Philips Lifeline people were always very pleasing to talk to.

Purchased the medical alert device for my safety. It's great! I feel more secure. Plus it is comfortable and easy to use.

I lost my husband about 2 1/2 years ago and my main worry was being isolated. I have two big sized dogs that are gentle but they like to play every now and then. They get a little frisky and I felt like I needed the medical alert device. My health is basically good but I don't have any neighbors very close. When my husband passed away, I decided it was time I do something about that. So that's when I got my Lifeline. The Philips Lifeline team have been super. They've been really, really nice. Something that mystifies me though is when I fell, did they know that I had fallen without me even pushing the button?

I purchased a medical alert device because I think that I should have one in case I need it. Satisfied so far.

Marshall can't walk unless he has someone to lead him or hold him and he gets around in one of the Hoverounds. He uses the Hoveround here at home. He and my mom live in a trailer and he uses some in the trailer but the trailer has only 2 bedrooms. It's a real small trailer so he doesn't use the hoveround inside all the time. So we just lead him where he wants to go. Marshall does pretty good with the Philips Lifeline. He had a little experience in some way. He had this flu that was going around and he got tangled up. He went to bed and got tangled up in the bed with it and bumped it and they came real soon and we just explained that he had laid down with it on and he got against it and made it go off, that there was nothing wrong. They were real friendly. They didn't seem to get upset. They're really eager to help.

My children wanted me to have the Philips Lifeline because they're afraid I'd fall and I'm here by myself. My son is next door but he works quite away from my home and they just wanted me to have it so I'd be safe. I have used it a couple of times and the service is good.

Dorothea has limited mobility that's why she got the Philips Lifeline. She's been out of the home for the two months and we have the device back home. We tested it the other day and it's available to work. One of the difficulties I have is that we probably get 3 to 4 phone calls from people trying to sell us lifeline for a similar system and I don't really know how to make them stop because she gets panicked every time the phone rings and half the time she's trying to get to the phone. So it's almost inducing a greater opportunity for her to fall. She has to go to the phone periodically. But overall, I would recommend the lifeline. It's comforting to know that that option is available, that someone can hear when she needs help.

I got Philips Lifeline since I'm alone during the day, for the most part. A couple of months ago, I fell and I needed it. I pressed the button and they were right here immediately - wonderful. They've been of further help since I recently fractured my wrist and I need aid with me everyday. I love that the device is easy to use, very comfortable, readily available, and that their team is very friendly. I’ve been very happy with it.

I had an experience where I felt I was going to pass out when I was up. I went back home and stayed there even though I was sick and I vomited on the floor. I now have the Philips Lifeline. I haven't needed to use it since that time. I have several problems with my health but have fewer worries because I have Philips Lifeline.

One time I fractured my shoulder, was in a hospital for a while and had to go to a nursing home. If I wanted to stay at home my son would have peace of mind and comfort if I have the Philips Lifeline medical alert device. I still drive and do whatever I want to so I didn't feel I needed it but I'm sure down the road I'm going to need it more than I do now. I recommend it highly to anybody that lives by themselves and doesn't have somebody checking on them constantly.

Philips Lifeline is excellent. I've suggested them to my friends.

I'm an old woman who have had both knees and one hip replaced, and have back trouble. This is my first experience in using such a device. Home Help ordered this for me and they were the one who set it up.

My experience with Philips Lifeline has been pretty good. They had to help me out once. I fell out of my wheelchair and they sent somebody to help me.

I like Phillips Lifeline very well and I wear it all the time. I have needed to call them once or twice just to tell my son to help me get up from the floor when I fell. The door was locked and the kids couldn't get in. I called them and they got me help, offered me an ambulance and everything. I don't need it very often but they call me about once a month to see if it's still working. I'm glad to have it and my kids are all glad that I have it. The only objection I have is it's just good here at the house. If it's farther out down the store or a friend's house, it wouldn't work. It's only good up to my yard gate where my mailbox is.

I don't have any problems with Philips Lifeline. It's been good and convenient to wear and it gives me a feeling of safety and security.

My daughter is paying for it because she used to live near me and she moved to Florida and thought I would be safer with it. I keep it on me all the time. But I've never had a need for it.

I need a medical alert device because I live alone. I had to call Philips Lifeline once or twice and they were able to assist me so I would recommend them. I did recommend them to a few people and they said they got lower priced ones so I might call them to see if they can lower the rate because the price is too expensive for me.

I feel independent having the Philips Lifeline. My son has felt more secure with me having it. It's been comfortable and easy to use; I use it on my wrist like a watch. I have been wearing it when I go in the shower because the bathroom and the kitchen are where most accidents happen. The Philips Lifeline team has been okay. A few times I was having trouble with my phone line and they called to find out if I was having a problem. I know it's there if I need it.

I live alone, I just turned 90 and my kids thought I should have the Philips Lifeline. I fell a couple of times in the house and it's very, very helpful. I had a very good experience.

I live alone so I purchased the Philips Lifeline and now I feel a little secure. It is easy to use and comfortable to wear - I don't feel it.

My husband passed away and my daughter didn't want me to be here without something like Philips Lifeline. She lives away from here and I'm living here alone. She wanted some security. It was her idea that I get this. I haven't had to use it much but what little experience that I've had with it, I'm very happy with it.

I haven't had to use it yet but it was a fine experience with Philips Lifeline. I’d recommend them.

My husband is in and out of the hospital and his movement getting around is not good. If he gets down, he can't get himself up so he needed a medical alert device. He only puts the Philips Lifeline on when no one is going to be here and can press it if he needs to. The ordering process was easy and the representative was friendly.

I read about the Philips Lifeline in the AARP and I said that it seemed like the one and I like the idea that it would record if you had fallen and didn't push your button. I've had it over two years now. I've had open heart surgery and two valves replaced, and been in rehab. These all happened in the year 2014. It's been very helpful for me to have it and for my family to know that I have it around my neck. I did have a fall in my bedroom and did not push the button. When really I realized I had fallen, what transpired was a Philips operator called me and asked if I had fallen and needed help and I said yes. The EMTs and my family and the neighbors and everybody were here within minutes.

I don't need the Philips Lifeline but I got it because sometimes I'm here by myself. I just keep it around my neck. It's been fine. I didn't need to call them but if anything happens I can mash my button.

The Philips Lifeline really has helped a lot. My husband has fallen at night and we can get somebody to come and help us. We got it because he gets weak and falls down. They've been really friendly, helpful and very good. It’s a really good thing.

I got the Philips Lifeline device because I'm always falling in the house. The device is comfortable to wear and easy to use.

I’ve had it for years. I’ve enjoyed it. But I do need a new cord. I have to wear it every day and every night. But since I got it, I’ve been more careful in the way I walk so I hadn’t fallen. I fell three or four times before I got it.

I'm glad that I got Philips Lifeline. I have a bad arthritis and the doctor was afraid that I was going to fall. He suggested to me getting a lifeline so if I fall I could call for help.

The medical alert device from Philips Lifeline was very easy to hook up. I thought about pushing the button to check it out but I haven’t done it.

I got a medical alert device as a chum thing with my neighbor across the street. Her daughter was getting one for her and I decided to be a buddy and get one, too. I was less than 70 when I got it and in very good health at that time. My husband is two years older than I am and he has had lung problems before. If anything happened to my husband, I would use it as well. So I had that dual purpose.

I’m 85 years old and thought it’s about time I had a medical alert device like Philips Lifeline. So far, I haven’t had the occasion to use the lifeline but it gives extra security and peace of mind. I haven’t had a problem with it. I did press the button by mistake and got an immediate answer.

I've had the Philips Lifeline for a long time. I wear my button all the time except when I go out. I called them a week or two ago. I fell again and they sent an ambulance right away. I don't have any problem with them. They've been good to me. In fact, they call if they haven't heard from me in a while to check my button. Everything is fine with it except wearing it outside. I'd like something I could wear outside. But overall, they've been very good.

I was getting older and babysitting once a week. I was making sure that I could call someone in a hurry if I needed to so I have a medical alert device. I have not had to use it even once so I feel considerably lucky about that. I never did press the button of my Philips Lifeline to see if it really works and I was wondering in the emergency, would I be able to press that button? I don't know how hard you have to press it. I leave it on at night and when I roll over, could I bump it? But I guess if I do and they call me, I'll tell them I'm okay.

I've used Philips Lifeline several times because I've had blackout spells. I haven’t fallen completely. I've always been near a chair. I got to the chair and I fell in it. I hit the lifeline and they got the ambulance for me. I don’t know how long I was out after I got to the chair... I have seizures. I have a lot of things wrong with me. My daughter says if I didn't have a lifeline, she couldn't work. It’s like another person being in the house with me. It’s really like another person taking care of me. I am so glad I've got it. It really saved my life several times. They took me to the hospital a couple of times.

I fell down last year and my son got me the medical alert device from Philips Lifeline. I’ve been wearing it around my neck and haven’t had any trouble with it. I brushed up against the kitchen sink and the thing went off. It scared me to death and then somebody called. I told her what happened and she said okay. It’s all good and I would recommend it.

I had fallen one time and my son decided I needed a medical alert device in case I had an accident again. I feel more independent having the Philips Lifeline. It's very easy to wear and it's very nice to know that you have it in case you need it. The team from Philips called a couple of times as the alarm went off to them but I hadn't fallen. They answered right away and asked if I need help. And when I say no, they say, "thank you." My experience with them has been great.

My children were concerned about me and got the Philips Lifeline. I haven't had anything but pleasant experiences with them.

I'm in a wheelchair so I needed a medical alert device. Philips Lifeline is there if I fall or something. Someone from their team came and put it in. I've not had any problem with it. I'd recommend them.

My overall experience with Philips Lifeline has been good. It has made me more comfortable to move around since I had a stroke. I wear it all the time just in case, and I don't have to worry about carrying the phone around with me all the time. The Philips Lifeline team has been really sweet and kind. The only thing I don't like about it is that it's so loud and it takes forever to get to a real person to turn it off. A couple of times it's gone off in the middle of the night and it's so loud, it's scary. It took forever to get to a real person and let the person know I didn't set it off.

Overall experience with the Philips Lifeline so far has been wonderful. I got to where I was falling and couldn't walk. The first medical alert device I had was through Grace Hospital. My son got it for me a few years ago. Then Philips acquired it from Grace Hospital. I walk with a walker now but if I go out of the house, I'm in a wheelchair. If I fall or somebody tries to break in, I can get help. That gives me more confidence that I can stay by myself. I felt like I was going to faint one morning and I was holding on to my kitchen table where I was sitting. I called them and asked them if they could call my son for me and they did, which I was very glad because I couldn't have got to the phone. I've not had to use it that much but when I have had to use it, it was there for me and I got good results.

I have been very fortunate I haven't had to use Philips Lifeline yet. But I feel more comfortable with it. If I know I don't have it on, I get a little nervous so I go get it right away. So I wear it all the time around the house. I was in the hospital before and I was very, very sick. Then I was in a nursing home and I wanted to come home so I needed a medical alert device. I had interaction with the team because some of the kids have buzzed it accidentally and Lifeline always call for the checkups to test it. It was always very pleasant to me. They're always very fast.

I'm very happy with what I have with Philips Lifeline. I've got a complete system worked out with them and have been with them for 10 years. I don't want to change. It's the best ever.

My mother had a stroke so she needed a medical alert device. She can’t do anything for herself right now. The Philips Lifeline team is okay. If I do have to push the button or it’s pushed by accident, they come right on and call. We get everything straightened out and if I need them to send an ambulance, they take care of all that. The help button is comfortable to wear. She wears it around her neck, and she knows how to push it if she needs it. Philips Lifeline provides peace of mind.

I'm handicapped and I feel that I'm safe with Philips Lifeline. The help button is a comfort. I know that I can depend on it and I don't have to be afraid. It’s easy to use and convenient.

I've had my Philips Lifeline for a long time. It's comfortable to wear and it's a safe thing to do. I feel more secure. The hospital that I'm connected with calls me to see if I'm okay. Philips Lifeline seems very efficient.

I needed a medical alert device because my husband died and I was alone and my children wanted me to have the Philips Lifeline. Since using it, I feel more secure. I spoke with the team on the phone. Interactions with them were very good. Help button is fine, too. It's underneath my shirt. It’s comfortable to wear and easily accessible. I’d recommend Philips Lifeline: their medical alert technology and overall friendliness.

I’ve had the Lifeline going on 11 years. I’m comfortable having the medical alert device. I had one before and I don’t have this with me. It's easier to handle. What I’m comfortable knowing is I have it.

I have the Philips Lifeline because I'm handicapped. I used it once and had very good service. They contacted and got me to the hospital. They're very good, nice and courteous and they're right there. I have no problem with them at all. I don't know whether I would recommend it because we have this problem with the telephone ever since they came and installed it. The dial tone of the telephone is not there. I called Lifeline but they said there was nothing they could do. I have another telephone, a cordless phone that's working but the one in the kitchen that's hooked up with Lifeline is not. We've changed phones 3 times and I can't afford that and this is what annoys me the most. I'm not happy with the individuals who installed it.

I’ve had Philips Lifeline for about 12 or 14 years. It’s been wonderful. I’ve had 1 fall and all on that time. I’m 92 years old and I use a walker at this point in my life. But it just worked out, it’s just beautiful and I wear it every day. I am very well pleased with it.

I have broken my hip so I needed a medical alert device. I felt a little bit more secure since using Philips Lifeline. The team was good with contact. They were friendly. Overall, it was okay.

Philips Lifeline works fine for me. I feel that as long as I have it, I have a connection. I find it comforting to know it's there and that it's a good idea to have it but I haven't really used it, thank God.

I've had Philips Lifeline for several years although I've never really had to use it. It's been fine.

I've had the Philips Lifeline for a long time and I like it. I had fallen before. Now I feel a little safer with it. I pay for it monthly and it's comfortable.

At the time we decided my mother needed a medical alert service, she was living here alone. She had a cellphone but was having trouble dialing a cellphone so having Philips Lifeline was the safest thing for her. I moved in to the house so she's not living alone any longer. We do leave her to go shopping so we still kept the lifeline. In case something happened within that short time frame, she still has it. When we do the checks, the people from Philips have been very courteous and very understanding even when sometimes she plays with her button and hits it by mistake. They said it's alright. She barely takes it off except to shower but wears it day and night. We've been very happy with Philips. Fortunately we've never actually had to use it for emergency but we know it's there and that's what is important.

My experience with Philips Lifeline has been very good. I have no complaints at all. I have never had to use it for anything that happened but I test it every 18th of the month to see if it’s working right. They say, “Yes, it’s working loud and clear.” Because I live alone and I’m 97 years old, my children made me get the medical alert device. In case there was a break in or something, I could just push the button. I wear it all the time. The people at Philips are friendly. Whenever I call them to test, they’re very nice about it and polite.

My father can't speak so it's a big deal. He also got kidney stones, blood clots, and has had strokes. He was the one who insisted on getting the Philips Lifeline. It's around his neck 24/7 and he's much happier to have it than not have it. Everyone has been really friendly at Philips. I would definitely recommend it.

I've had two strokes and my daughter wanted me to get a medical alert device. I'm satisfied with my experience on Philips Lifeline and their team. The help button is easy to use and comfortable to wear.

I'm living alone so I purchased the Philips Lifeline. The team at Philips Lifeline is good for the most part. They're pleasant, courteous and answer promptly. My first Philips button went off by itself and always picked the time when I wasn't home. At first I blamed the cat so I started putting it in a drawer. I still came home with the fire people there. Luckily they were able to get my neighbor the first time. I came home in the middle of it the second time. The third time, they had to break down my door to get in because they couldn't reach me and it was just not good. I called the lady and she wouldn't admit that anything was wrong but told me if I insisted, I could send the thing back and they'd give me a new one. I thought, "Oh thank you very much!" So I did and everything was fine after that. The fact that she wouldn't admit that possibly there could be a reason for the device going bad was the only thing that still sticks with me. It was the device because they sent me a new one and I've not had a problem with it since.

We got the Philips Lifeline medical alert device for my grandfather. He's very elderly and he's had some hip surgeries and he has fallen so my aunt decided that it was time to get some monitoring for him. He thinks it's a big old nuisance but we feel better about him having it. He wears the necklace. There has been a case where he's bumped it in his sleep but it hasn't really put a hindrance on him. There have been a few times when he had a problem with his button or his battery was going out and it's bugged. But I've never had a complaint about contacting them or them contacting us when he has mashed his button on accidentally. The Philips Lifeline team have always been extremely helpful. Overall, it was an excellent service. We would recommend Philips Lifeline.

I'm 85 years old and my kids thought I ought to have a medical alert service. I have a pacemaker but other than that, I'm pretty healthy. I have fewer worries in case of emergency, they can come in if I couldn't get to the door because I have a lock on my door which has a key to my back door inside it. I feel at ease with it. The only thing I don't like about it is they're advertising so many now for a lot less. I'm paying $37 a month for it and they're advertising now for about $14.95. I seriously thought about checking into the less expensive one.

I live alone and my family was afraid that I might fall and be in an emergency and not in any way able to get a hold of anyone so I got the medical alert device from Philips Lifeline. The button itself is fine but I do not like the rope that it is on. It's very, very irritating to my skin. The only other problem that I had was at night when I'm sleeping, sometimes the button gets turned around and it's irritating and unconsciously I will take hold of it and try to straighten it out. Evidently I've pushed the button a couple of times in the middle of the night, and not realizing I did that, pretty soon I have the person that is trying to call me. It frightened me just for a few minutes because I didn't realize that I had even touched the button. It has an area of 800 feet from the box itself, but I have been seriously looking into one that you can take any place. Other than that, it's been a very good experience with them.

We got a medical service device because my daughter and I didn't like the idea of being alone. My daughter was living in South Carolina at the time. She sent Philips Lifeline up as a gift and I kept it up. I love it. It's wonderful. I've used it three or four times. I really rely on it. When you're all alone and you can't do what you normally could do, I get up. I have Parkinson's and I've been falling for the last 3 weeks really hard. I haven't had to use my caller yet because there have been people around to help me, but they're there for me. I have to have Philips. I'm holding it in my hand before I'm sleeping. The next thing you know, they're calling me and saying, "Can we help you?" I learned now to keep it on my neck and keep my hands from myself.

My overall experience with Philips Lifeline is positive. But if I'm out and it doesn't work then it's not very helpful. I understand that it saves lives and it's good.

Overall, we had an excellent experience with Philips Lifeline. So far it’s been fantastic and they have saved her a couple of times already. She has it because she has COPD, liver disease, hepatic encephalopathy, diabetes and high blood pressure. There was a sense of security using the lifeline and she has actually used seven times.

I wear rhe Philips Lifeline around my neck but I haven't used it since I've had it. My daughters got me this without me knowing it. I'm satisfied with it except for when I'm out. When I'm going out, it doesn't work very far away from my house.

I'm getting ready to get rid of the Philips Lifeline. When I first got it, I thought it would cover me outside and inside the house but it only covers me inside the house. If I were a person that stayed in the house and don't go out, that would be good but I go out. So, that's no good for me and it's very expensive. I have had problems financially so I'm trying to get a house phone and send them back the equipment and pay them what I owe slowly. And then I'm through with Lifeline. I wouldn't even recommend Lifeline to somebody that's active that's still disabled and handicapped. If they were not active, then Lifeline is good. Also they call me at 11 o'clock at night. I happened to get up to go to the bathroom, and I might go to the kitchen and get something to drink, and I see this thing flashing. At 11 o'clock at night they want me to hit the button and call them.

I'm by myself and I have fallen already. My children felt that I needed the Philips Lifeline. Since having it I just feel more confident. I know that if I need it, I can get help in a hurry. I have had help twice from the firemen to get me off of the floor and everybody was very, very nice. I've had no problems with it. I really like the way the ordering process was done before where you got your coupons and you send it in. Now I have letters that says that they will be billing me. Frankly I don't think that's necessary because I know when I have to pay it. But other than that, Philips worked like it should. Their customer service team is great and I got help right away when I needed it. They checked with the family. Everything was great.

My husband fell a year and a half ago and got hurt really bad, and wasn't able to get to the phone so we got the Philips Lifeline. Now he's more independent. He’s unafraid to go outside or different places. The team at Philips Lifeline is friendly and very knowledgeable. It's wonderful and we have peace of mind.

I wear Philips around my neck. I needed a medical alert device because I live alone. There used to be someone from Philips team who would call me occasionally to check and see if it’s working okay but I don't hear from them anymore. Overall, my experience with Philips Lifeline has been satisfactory.

I’m getting older that’s why I need a medical alert device. I didn’t like the company that I used before or their price so I switched to Philips Lifeline. The people are friendly and helpful when I call them. They’ll keep asking me if I’m okay. When they installed it, they were friendly too. When I fall or anything, I can push the button and it goes right in and they all call me and say, “Do you need any help?” I would do that to check the system out. When my husband was alive, I had to use it several times because he was a big guy and I couldn’t pick him up. And it would go to the fire department and they'd come here. They sent me a new system and I sent the old one back, but I have not checked this system yet to see how it’s working. I would tell somebody if they needed a system, I would let them know about this company.

I fell three years ago and hurt my knee, and ever since then, I haven't been able to walk. I'm morbidly obese and can't walk. Since using Philips Lifeline I'm more secure. Last week, I fell and pushed the button, and here they came. They're excellent. They call or sometimes beep and they say, "Please call to check it," and I do. They're wonderful and very well-spoken. I can't complain. I just wear it around my neck under my clothes. At night, I put it right at my bedside because I'm afraid to choke myself. Most of the time I don't even know I have it on. I really appreciate it because there have been times when I dropped the phone and I can't get to it, and it's been a lifesaver because I can use my Lifeline to get to the phone. It's been a blessing and has helped me about four times. It's excellent.

Since using Philips Lifeline, I feel more secure. In case something happens, it’s there and I can use it. I haven’t had to speak to the team. There was stuff done but I didn’t have to call them. I’d recommend Philips Lifeline.

I’ve always been independent and that’s because my husband has been gone for 30 years. But you grow older and you’re afraid of falling. My daughter was working third shift at that time and I was home alone. I started having medical problems. That’s why she decided to get the Philips Lifeline device. My daughter retired and she’s with me now but I still have the Lifeline for when she happens to go somewhere. I wear it every day and to bed. At first I didn’t like wearing it at night because I was always afraid that thing might wrap around my neck, but it works out okay. I’d recommend it to a friend if I ever thought they needed it. It's a good system.

First of all, I was diagnosed with Parkinson’s disease. Because of that, my balance is not good. I fell and fractured my back. I’m by myself now, so that’s why I got this Philips Lifeline. My sister was staying with me but she’s not here all the time now and I’ve been managing fine. My medical alert device is easy to use and it’s comfortable. In case I need to, I wear it around my neck, but I take it off when I go to sleep. A couple of times I pushed it accidentally and got a call back. They are there and have been friendly and helpful. My family feels better about leaving me alone when I have it. I haven’t really needed to use it and hope I never do. I don’t have any complaints about it. I feel better that I have it.

Philips Lifeline people are very good. They're wonderful. My experience with them has been very easy. It's handy. I would recommend them.

I have a problem with balance and kept falling so I needed a medical alert service. Since using Philips Lifeline I feel great. I've had no problem with them. The button is 90% comfortable and easy to use. Philips Lifeline is good.