Lifeline Reviews

The Philips Lifeline team was so good to me when I fell the other day and I'm just well pleased with it. I'm enjoying it because I feel safe with it. They were right here when I needed them.

My interactions with the Philips Lifeline team have always been fine. They call me once a month. Although I haven't needed any help, they've been very friendly. Overall, I've been very satisfied with the experience, the medical alert technology and the customer service team.

I fell before I got it and I had trouble getting to the phone. Other than that, it’s all been good with the Philips Lifeline team. It is easy to use and comfortable. I don’t even really know that I have it. It’s reassuring knowing that I've got help.

The Philips Lifeline customer service is fine. I just have one complaint and I'm concerned about that I might have to change, because now I know they have services where you're covered if you're someplace else. I'm just covered at home but everything is good.

I haven’t had any experience, no emergencies or anything. They were real nice. I just had one question that I couldn't figure out. I thought if you called here to do a check and no one answers, if that doesn't mean I’m in trouble. I don’t know how you work that. Because I had broken my leg and I was in rehab two months and I know somebody must have called here while I was gone. Well, that’s one experience; I guess what they do when you don’t answer. That’s when you expect to have Philips Lifeline think something is wrong.

I haven't had to use the Philips Lifeline yet, but I carry it all the time. My neighbor had fallen and she was alone and didn't have one. She fell in her backyard and I just happened to see her, and a bunch of us went over there. So then my daughter said, "Well, Mom, you're going to get one of these." I live alone and I will have my grandson who is going to the university here living with me. But I'll still have the lifeline because he'll be gone during the day. I wear it around my wrist and when I go out and work in the lawn or take garbage out, I wear it all the time. It's very comfortable.

Their customer service is friendly, the ordering process is so-so, and the medical alert technology is topnotch! Overall, I would recommend Philips Lifeline.

My experience with Philips Lifeline has been very well. At the moment, I haven’t had any problems at all. I haven’t needed the assistance.

Their customer service is great. They're very personal and very quick in responding. I once fell on my walker backwards. It was terrible but I rang my Lifeline button and they responded immediately. I thought the experience was very good. I wasn't nervous or worried.

I've had good luck. Everything was fine with the Philips Lifeline. I had no difficulties. I just wear it around my neck every day. People ask me what it is and I tell them what it is.

I've never had any problem with Philips Lifeline team. One time our daughter got here, she's about 30 minutes from me before the ambulance got here. But other than that I don't have any problem with Philips and I guess probably the ambulance couldn't get here. I like the new button better because it's recessed and when I lean over I don't bump it. It used to when I lean over the washing machine or lavatory to do something it would go off, and now they have recessed it in. I have nothing but good things to say.

I am very satisfied with Philips Lifeline. I think it’s very good. I have no qualms. I had no problems. This is my first experience with a lifeline. I’m still living on my own but my daughter does watch over me. She lives here in Fort Collins and she comes down every day and stops. They want me to live with them but my choice is to try to live on my own. I feel secure with Philips. I called them a couple of weeks ago and they were right here. The help was here. Everything is good.

I've been very careful since my sister fell twice and ended up in the hospital. I thought, "Well, I've just got to watch what I'm doing. And if I do anything, I would call the Lifeline." Once, long after I had it and electricity was off, I thought, "What can I do? I can't talk to anybody. I live here alone and you're supposed to call in if you can." I couldn't find the phone number that I would use (I found it later on). So what do I do? I got a brave idea and I decided to call the electric company. I couldn't get a hold of anybody and I said, "Wait a minute. I can call the Lifeline." So I did. And they called the electric company for me. It's about the only thing I can think of that I thought, "Well, wasn't that great that I thought about doing that?" I know that I have it if I need help.

My wife and I, we are in our 80s and sometimes she was home by herself and I was home by myself and we just decided that we needed a Philips Lifeline. My daughter ordered it for me. And when my wife fell and broke her hip, they were there immediately and they called 911 for me, and they were great. I used it one time when my wife passed away. It's only seconds until your call has been connected and then they're immediately on the line. I check in every month, and when I check my button, there is always someone there and its connected immediately. I feel more secure now having this with me. I wear my button around my neck all the time. I don't take it off. I wear it continuously, day and night. It's not in the way, and I don't even know it's there. My button works fine and I have no problem with it.

The main reason why I chose to purchase Philips Lifeline was because I stay by myself. I'm 86 years old. I feel like somebody’s in the house with me when I've got that and it’s been a wonderful thing if I need to call. I do the monthly checks. They call me up a lot of times and tell me it’s time to check my lifeline and the service was fine; they’re really nice. I wear my button around my neck and it’s comfortable. I just feel real safe at home by myself. I've used it twice. They really do good in terms of the call time. Overall, we are satisfied with the experience.

It’s been wonderful. The only thing is I don’t like being shifted around from place to place but that’s what you have to have when you live in a small town. And the last time they took me to Portland, I swear the guy that was driving hit every pothole in the country. Other than that, I had no trouble with them. I used another medical alert service before Philips. It was local but to me, it was perfect. But then, this one is, too. I switched because my first one went out of business.

I lose my balance easy and fall sometimes so I got the Philips Lifeline. One time I fell off the van and lost my balance. The reps were all right. I just wish everybody could have it. There are a lot of older people who need it.

I used another medical alert service before Philips Lifeline a long time ago. I haven’t had any problem with this. I didn't purchase it. Some private individual wanted to do it but I can’t remember. It’s been a while. The help button gives me more of a secure feeling that if something severe happens, I could push that button and call for help. Their customer service was real good.

I used to fall frequently. My daughter purchased Philips Lifeline for me. I didn't think I needed it but she felt she would feel better if I had the lifeline. I was in a senior center and they take good care of me anyway. And I really don’t need lifeline but I’m keeping it just in case I should need it because I haven’t had to use it. Maybe that’s why I walk better now or something. Right now, it’s not working and they’re sending me a replacement button. But it would be a good thing to have if I weren't living in the place I’m living in which also has lifelines. I know people who have it and have been saved by it.

Philips Lifeline has been very responsive. They were very nice and the people who have checked in monthly have been also very polite, pleasant and friendly. A couple of times, we've had a little malfunction with the telephone and they have responded by contacting my son as they should have. Although I didn't need them at that particular time, I felt good about having them respond as they should have. I've felt really secure about having Lifeline here. I am alone in my house in the country and I got it because I thought it would be worthwhile to feel more secure. Overall, it's been a very positive relationship.

I love Philips Lifeline. I wouldn't do without it. I know that if I fall or anything, it goes off and they get help. I wear it on my neck and it has become part of me. It's the only one I've ever had and the only one I ever intend to have. I'm satisfied with it.

I know that he hasn't used it yet. My father-in-law really didn't need it because we've been around. He’ll be 97 in June. He’s living with us. We check it out. It’s always on him, the necklace one. So we feel comfortable leaving him in our house because he’s been living with us for about a year now. He knows to push the button but he won’t answer the phone usually.

Several years ago, Aunt Jenny had fallen a couple of times and we just thought it would be helpful if she had a lifeline. She wears it around her neck. It doesn't seem to bother her at all. We've had a lot of problems lately but right now, they’re fixed. They've been helpful but somehow or another, out of nowhere, we experienced that the box would call us in the middle of the night and say that they want to know what’s wrong. And there was nothing.

My husband and I were both getting old and we said whichever one went first, the other one would get something to protect him. So that's what we did. I called Philips Lifeline and told them that I'd like to have their alert system. It was a lot cheaper than the other one and pretty easy to order too. Lifeline has been really good for me. I've never had to report anything but I've had an accident or two. I was upstairs working on the plant in my indoor patio up there and I accidentally touched it. I would recommend them.

Philips Lifeline is very good for me because when I fall down, that alert helped me a lot. I recommend that to everybody.

I’ve had to call a number of times to get a list assistance, either from a neighbor or one time through emergency response people, and the Philips Lifeline team has all been great. The follow-up call to everybody on the list have been terrific. I couldn’t be more pleased. They were friendly, knowledgeable and very helpful. I live alone and I'm 97 years old. Since using Philips, I had more confidence and can move around a little bit more and not totally bound to my chair, so that’s a good thing. I wear the help button all the time, even when I go out. I put it under my shirt. Sometimes it comes off when I shower. The necklace is definitely a better choice than the bracelet. Everything is delivered as promised and the whole ordering process was good. Satisfaction guaranteed. I have recommended Philips Lifeline.

I don't have any problems with the Philips Lifeline. I'm 87 years old and I live by myself and my daughter insisted I get one because my cousin fell and had to lay there a while. I can just use it here at home but I can't use it out anywhere. I've been really satisfied with it and the customer service has been friendly.

This is the first medical alert service that I've used. I've had some problems with the colitis attacks and had to be taken to the hospital in ambulances. I’m alone but now that I have my Philips Lifeline, I’m more confident. I keep the button in the bathroom because that’s where I've had my problems. Now I have a way to get some help.

I had a stroke, and I got it because of that. I wear the necklace everyday all day long (It's a piece of jewelry now.) I feel better now and I'm thankful for it. I've had no problems with Philips Lifeline. They've been very helpful. They're doing a super job. They have been awesome, the customer service, the technology and the overall friendliness. I would highly recommend them.

It hasn't given me any trouble at all. It's always been on and I've never needed it, thank goodness. I'm 85 years old and I have fallen a time or two and I feel better by having it. They've been nice. They call me once a month to see if it's working.

I had a stroke in 2004. I'm fully recovered but I live alone and my kids suggested that I have this service specifically because if I fell and was not conscious, there would be an automatic contact made. It's the feature I value. I wear it around my neck and I only wear it at home, because they don't offer GPS. However, I don't know if I would have utilized GPS anyway...

The only experience I have with Philips Lifeline is that sometimes my dog would jump up on me and hit it prematurely, but I know people would hear. This one is good. If you fall, it alerts whoever, especially my daughter. She thought I should have it and she gave it to me and I'm satisfied with it. Sometimes it's a little bit too easy to set off. Other than that, I don't have any problems with it. I can see how it's going to be very helpful.

The Philips Lifeline team is always friendly and says thank you. I had no problem from ordering to customer service. Sometimes I mash my button accidentally and they'll come on and want to know if I needed anything. I tell them I accidentally pushed it and they say, "No problem. I'm glad there's nothing wrong." There was one little time that I mashed the button to test it out. I thought I had to wait a little longer than usual. If I had needed it, they ought to have been a little quicker on the line. But other than that, my experience is fine.

My experience interacting with the Philips Lifeline team has been fine. Before using the alert system she was falling a lot. She used it once or twice and now she's feeling better with the system on her.

I was pulling off my shirt, and the little thing that hangs around my neck slipped up and it registered. I forgot that I had even had it on when I first got it. Then I heard this voice in my house. I think, "Who's in my house?" And I was like, “Oh, that's that thing that I got.” I had to call Philips Lifeline back and let them know I'm okay. They said, "You don't need to call back. You just need to speak into the speaker thing."

I just wear the Philips Lifeline around my neck and that's all there is to it. It was not my idea. It was my daughter's and I didn't have much to do with it. It's more for her than it is for me because she lives out of town quite a few miles from here and she can't come in to see me as often as she might. So this was another way of her keeping up and she does a wonderful job of knowing what's going on. I'm never sick which is a wonderful thing and so I've never had to use it that much. I've been very lucky and have been very healthy all my life. I will agree that it does give you confidence in your own health and what's going on around you. For a long time, I didn't wear it around my neck all the time but I got hammered so much about not doing that. Now it is just automatic. I sleep with it and it's just part of me now. I would recommend it for other elderly people now that I've been wearing it and realize it's not something that I get tired of. I don't even think about it. I approve of it and it's a good thing.

My experience with Philips Lifeline has been good. They've been very friendly and helpful. When he was diagnosed with Parkinsons, we thought that he needed to have something available to help. It allows me to be able to breathe when I have to run an errand to the post office or go somewhere. I know that if something happens, I'll be immediately contacted and be able to return home as quickly as possible. It relieves some of his anxiety about what would happen if he fell down. I know someone's going to be alerted and I'm going to know about it. The thing I particularly like about the device he's wearing is that he does not have to push the button because I wasn't always certain that he would push that so with Philips I don't have to worry.

I've had Philips Lifeline for quite a while. I’m really happy with them. I've been very fortunate and haven’t had to use them, but I accidentally set it off a couple of times. They were very nice. I will soon be 90 years old, and I have an older sister. When she’s in a nursing home, she will not wear hers. And I wear mine day and night. It just fits into my clothes. Probably people don’t even notice it.

I got the Philips Lifeline for security measure. I live alone and if I fell, there's some distance between houses and if the windows were closed... I don't know if someone could hear me calling. I had one prior to Philips and they came on the line a little faster, but I've been quite happy with them. The delayed time is a little longer but I have no complaints at all as far as the service is concerned. And I like the idea that they check it monthly to make sure that it's operating properly. I would recommend Philips Lifeline.

My experience with Philips lifeline has been good. I’ve only had to use it one time and when I did, they answered promptly, were courteous, and I didn’t have any problems. Since having Lifeline, I feel more able to be up and about. I always wear it. I would recommend it to anybody who asks.

I haven't had to use my Philips Lifeline. It is for my peace of mind in case I needed it. I have no problems with them.

I haven’t had any problems, thank God, to have to use it, but would recommend getting Philips Lifeline.

My interaction with the Philips Lifeline team has been great. They never let me down. They come quickly. They check me out once a month to see if everything's going well and I'm doing pretty good right now. My son thought I had to have it because I live alone. I would recommend them.

I'd fallen down the cellar steps before I started using Philips Lifeline. That day I went out to get the Tribune in the driveway and there had been ice, snow and stuff. I picked up some ice under my shoes and fell from the top step to the bottom. I had twelve stitches in my arm and four stitches in my leg. So then my daughter bought the Lifeline... she pays for mine. I feel more safe now. I wear it all the time even at bed at night. I've never had to call them, except when I need to test the device and the reps I've spoken to were wonderful, nice people.

My parents are elderly and they need to have a device in case either one of them is in need - for a fall or when they need service for an ambulance or the police to come in the home. That's why we purchased the Philips Lifeline. I just came in from out of town and my sister lives next door but she works full-time so it makes us feel better.

I wear my Philips Lifeline constantly. I have never had a fall where I needed it. I checked in occasionally to see that it’s working. So, as far as I’m concerned, I have had great success with it, although I’m thankful I have not needed it. In an emergency, I know that it’s there, and I know that it’s working. I fell out of bed one night and I could not get up. I've never had an experience like that, because I couldn't move. So, that alerted me to getting some help. Now, all I have to do is push the button and I get somebody on the big receiver I've got here. The Philips Lifeline team is most definitely friendly and very courteous. Every once in a while, I’ll bump it, and I’ll get a reaction. I know it’s there and it works. I do notice though, price-wise, compared to some others, that’s more expensive, but I guess you get what you pay for it. I haven’t seen anything that didn't work.

My mom was living alone for a while after my dad died and she had some health issues so we got a Philips Lifeline. Now I feel more secure when I go out knowing it's here. I had no problem with them.

I have been very, very fortunate that my only contact with the Philips Lifeline team is basically once a month to test the device that I have. They are courteous. I think if I had one complaint then this is strictly a personal thing. I don't think its endemic. There were some times where it seems like an awfully long time before I get a response back. That was a long time. Other than that, it has been good. I haven't got a problem.

My grandson works with Philips and that's how I happen to get the Philips. I have no problem with Philips Lifeline. There was one man who came and installed it. He was friendly and he taught me how to use it. I got one because I live alone. I fell three times and every time I was able to get help. It's easy to wear. I don't wear it all the time because now I have a lady with me. When she goes away, I'm sure to wear it.

It's worked every time they've called me and they were pretty friendly and helpful. I like it and I feel free that I have it... I just wear it around my neck, when I need it I push it. But I've been fortunate not to have to use it. I have fallen but I didn't have Lifeline at that time which was why it was recommended to me.

A couple of years ago, I was on my floor five times. I was passing out. But now, thank God, I got the Philips Lifeline button and I never pass out anymore. One day I was planting flowers next door and I pulled the roots on a little wild tree. I sat on my butt and paramedics came up here looking for me. The guy said, "Here's the patient." People came up here looking all over for me because I sat pulling the little wild tree, and that was buzzing. But I was okay. If anybody is lucky to have a Philips Lifeline, then thank God that they got that button because a lot of people will be dead on the floor. I commend whoever discovered that button business. It's the best.

Philips Lifeline has given me a security that I didn't know I could find being alone. I got mine because I had a knee replacement and my husband is gone a lot, so that was kind of frightening with stairs. Every time I've tried to test it to make sure it's working, everybody has been very helpful as far as not being like I’ve interrupted them for something that wasn’t important. It’s important to them that I do test it, so I really appreciated that.

I had some physical problems and I thought maybe I needed it. I haven't had to use my Philips Lifeline but I know I can rely on it if I need it. One thing I want to say is, they don't have to call here early in the morning to see if I'm still here on a Sunday.

I’m happy with Philips Lifeline. I used it a couple of times already. One time, I broke my leg. I fell down flat on my face... I had to call for help. Another time, I’m home and I fell in the bathroom and I called for help. As I recall, I didn’t have to lay on the floor long. They picked me up, and went to the hospital. It always costs so much a month, but it’s worth it. I’d recommend it to any friend. The friends that I got have them.

I had a history of falling which is why I got the Philips Lifeline. It hangs around my neck and I really never think about it. It doesn't change anything in my daily activities in anyway. I haven't had to use it at all.

My experience with Philips Lifeline has been good. I would recommend them, and I have told other people about it. I had hit it a couple of times in the beginning accidentally, and somebody came on and I explained. They’re very, very courteous and asked if I need help. They will say something to make sure that I’m not in a dazed state or something... Fortunately, I’m very blessed that I haven’t had to use it. I’ve had no emergencies. But the cord is wearing thin on the necklace that I have, and it does say that the device should have been replaced last January. I don’t know if that’s necessary. I have the monthly check and it still seems to be working.

The Philips Lifeline has been fine. About a week or 10 days ago, I pressed the magic button at 5 in the morning and they performed beautifully. They called my neighbor and my daughter, and I was rescued. I was found on the bathroom floor. I had fallen and it helped me dramatically. I'm going to be 96 next month and I have all kinds of heart trouble. It's good to know there's someone there.

The Philips Lifeline team has been wonderful. I have Parkinson's and I lose my balance and fall once in a while. All I do is press the button on that thing I wear around my neck and they call the paramedics and they come out and pick me up and put me on my wheelchair or whatever they have to do and they're very polite. I'll never be able to get away from the Parkinson's... it gets worse. I've had it for 23 years and it's slow-moving (thank goodness for that). But Lifeline makes me feel much more independent. I wear it all the time and it's very comfortable. I'm very happy with it.

I've used the Philips Lifeline once in the past two months and I don't have any fault with it. I called in the middle of the night and they called my son who is the first responder and he came quickly. So I had a good experience.

My experience with Philips Lifeline has been fine. It fits my everyday life very well. It’s been no problem, except it went off one day and I've never touched it on purpose. I assured them all was well and I left and it continued to go off about every half hour after that for a while. The police and the fire truck and everything else came. Had an electrical storm, and I think it must have affected it. That’s the only time it has gone off. But it’s been fine since.

When I first started with Philips Lifeline, I got it for my father. He had had a stroke and insists on living by himself. So I felt better with him having it. Then after he passed away, I told my husband I should get it for myself because I fell a couple of times and we just kept it ever since. I usually have somebody here at the house with me. But there are times when I'm by myself and I feel perfectly content because I know I can get help if I need it. I have recommended it. I wear it all the time and the only complain I have is that ugly string. I try to take it off to put a chain on it, but it wouldn't come off.

So far, I've never had to do anything with it. I have tested it, but not for a long time. All the reps I spoke to were pretty courteous. I have recommended Philips Lifeline to a friend. It's easy to use and pretty comfortable to wear.

I'm old and alone mostly. I take my Philips Lifeline around and take it off when I take a bath, and put it on. I’ve had no experiences with it basically except that I wear it, but it's perfectly fine.

My mother had a stroke so we bought it for her, because I was working full time so we wanted to make sure she’s safe. My mother only had to push the button once so far. It works well. I spoke with the Philips Lifeline team just one time and they were pretty courteous and friendly.

I fall down a lot and I'm off-balance so I bought it. I haven't decided if I like it or not because sometimes it beeps off and I haven't even pressed the button and it makes me nervous.

My daughter said I really had to have the Philips Lifeline medical alert system. I'm an amputee of my left leg and I live alone and falling and stuff like that. The help button works okay for me. It's something I only use if I really need it. I've only pushed the button to check it out once. The Philips Lifeline team seemed quite professional.

I have been and still am in great health. But I purchased a Philips Lifeline because it seemed like a good idea. I've never had any emergencies, but I test my Philips Lifeline (the one for the wrist) every so often and they respond immediately.

I had to get the Lifeline because I had fallen before and my kids thought that in case I fell again, I could get help quicker. In my apartment here, we do have those cords that we pull, but 10 to 1, when you fall, you're not close to the cord. I do feel that as long as I have it around my neck, if I fall, I'd feel safer to call for help. And it's so comfortable that you don't know that it's there. Everything is fine and so far I haven't had to use it. But they call every month and check on me to make sure everything is okay and working fine. They're very courteous and very nice.

We have no problem with the Philips Lifeline. My mom has never had to use it. They made a check last night to make sure it's working and she answers them. It was recommended by my niece. She had it for her grandmother-in-law. She told us about it when we realized that my mom first needed it. The whole family feels more secure knowing that she has a way to get help. She wears it on her neck all the time and when they call for a check, she always knows where to reach for it. I'm very satisfied.

My experience interacting with the Philips Lifeline team is very good. They call me every month to see if everything's under control. Sometimes I wear that thing and it'll hit something so they call right away to see if I'm alright. I have no problem with it. The only problem I have is it's rather expensive. I'm in a residence and I know some people pay less. But I do know this is special... should I fall and I can't talk, it'll pick up anyway the fact that I fell.

The Philips Lifeline is not worth a dime. I had lung surgery. They put me on it and then I kept it afterwards. They had told me when I got it that they would send a nurse out. And one time, I did use it, it kept me from calling an ambulance. Whenever I called, they didn't send the nurse out. We ended up calling 911. It was the weekend and they didn't want to do anything. I keep getting $80 bills, too, with me and my mom both on it instead of $40. I had to call them all the time and one time, I didn't get a statement. I'm just mad.

I originally had it for my husband. One time, I got up at about 1 o'clock in the morning and fell in my living room. I broke my arm and the home help had closed the door and she did not hear me calling her. I wasn't wearing the Lifeline at that time as my husband had it. I was in the living room and my husband couldn't get up to help me. Finally, he did get out of bed and went to wake her up. But if I had had that on my wrist, I could have just pressed the button. My husband passed away now and so I'm using it and with it I have a little bit more security to get into the tub and take my bath and things like that. My children are close but I do live alone and I've had very good luck with it. I haven't had to call them for myself since I've had it.

This is the only alert device I've used, Philips. I haven't had to use it but I'm getting old and you'll never know what happens. I wear it around my neck all the time just in case I have a stroke or heart attack. I'm happy with it.

I fell and broke my pelvis so I bought one. But nothing has ever happened to me since then. They've called me every once in a while. Most the time, it's when I'm just getting out of bed or getting back in bed. I must have hit the button and didn't realize it and they've called me several times to see if I was alright but I've always been alright. It makes me assured that if something does happen, I do have that button to push and get help.

Talking to Philips Lifeline team was okay. I have no problems with them. We have Philips Lifeline since we just wanted to be prepared. The help button fits okay into my daily lifestyle. We have them on every day. It’s comfortable to wear. I don’t even know I have it on. We sleep with them.

We've been very blessed that my husband actually has not needed it. We've only used it one time. That was just to test it and see if it was still working right. So although he has a chronic condition, he's not acute yet, so we have it here as a precautionary thing. But I had experiences with my mother with Philips Lifeline before we got this one for him. It helped her out many times. I would say those instruments give caregivers a lot of comfort so we know when we have to leave, go grocery shopping, whatever we need to do, that there is a way for them to easily get help if they need it.

I haven't had any problem with the Philips Lifeline. I had a heart attack and my kids thought I needed it. I've never had to use it and have had it now 6-7 years. It works fine. I never had occasion to use it other than when they test it. A friend had this particular brand and that's how come I chose it.

I was falling when I got this... since I had my surgery of my hip. I've been lucky since I've had it I haven't had to use it, I haven't fell any. It's good to know that I've got it, though. I wear it on my wrist and I can use it if I have to. I feel like I've got security when I'm wearing it and it's comfortable, I never know it's on there. I also feel more independent because I live by myself and I'm 91 years old. Philips Lifeline make monthly checks to make sure everything is working and they're really friendly.

I got the Philips Lifeline after I had a stroke. Since having it I feel confident with it. The only thing I've changed since I purchased the unit or the service, is I asked for a code to be asked, not just my name. They come and they know my name. And they go, "Mr. **, are you okay? Do you need help?" I told them I want them to ask for my code because somebody could break into my home and if they come on and say, "Mr. **, are you okay" and whoever is here could say everything is fine, they wouldn't know.

One time I was in bed, I heard somebody breaking my backdoor down and I just lay in bed and I pressed that button on the Philips Lifeline and the police came. They had canine and tracked the scent right up on the edge of the hill and then they lost the track. They figured the car was parked up there. Then another time there was a man standing on the side street here and he kept yelling at my house. My niece's uncle is a sheriff here so she told them about that and she told him he comes around about 11 o'clock at night so they were ready for him and they caught him and put him in jail. Then another time, somebody kept pounding in my front door. It seemed like they had a big stick or something hitting it trying to break the door down and I told my niece about it and I said he comes around about 9 o'clock. So the police were ready at 9 o'clock. They were there and they grabbed him and so they took him to jail.

I'm the one who pays the Philips Lifeline bills, and it seems to be alright. Usually she says they're very good. I'm not the one who calls them but she seems to be very satisfied with it when she's had to call.

I've had no problem with Philips Lifeline. I really haven’t had to use it but I appreciate it here. I didn't have any medical problem up until a year ago. I started having seizures until I got on medication. And then my daughter got this for me. I’m more comfortable with it knowing that I can get somebody if I need them like right now. I really pay no attention to it. I know it’s there if I need it so I just go along with what I do daily. I would recommend it to anybody who needs it.

I would recommend Philips Lifeline.

I feel safer with the Philips Lifeline medical alert button. My experience with them has been fine.

When I'm left by myself, I'm so glad I have the Philips Lifeline. I haven't had any problems with it. I had to use it recently. When I pressed the button they responded very quickly. I like that they call and check in on me once a month. I'm 92 years old and when I need help, it gives me help right away.

My family heard about me falling and so they went out and bought the Philips Lifeline medical alert service. Since I had it, I haven't had any incidents. I don't wear it most of the time. Because my wife and I are both in the house together, I don't wear it when we're here together. If my wife leaves and goes somewhere then I put it around my neck in case I fall. I would say about 90% of the time I don't wear it. As far as I'm concerned, it isn't doing me much good, not as long as I have my wife around. I'm kind of thinking maybe I ought to quit them.

The main reason why I got Philips Lifeline was because I had a problem with my heart and I was in the hospital for a while. My children decided that they were going to get one then. They first got the necklace and I wore it for a long time. I then got the wrist one because I fell and messed up my face. My teeth, nose, and wrist were broken. My glasses were also broken. I couldn't wear the necklace because I had a pacemaker put in. And they said I shouldn’t wear the necklace too close to that pacemaker. The only thing I don't like about it would be that if I’m away from the machine, then I can’t hear.

I do think Philips Lifeline medical alert system is well worth having. I'd always never had a lot of problems. It was after I fell that one time and dislocated my shoulder that we've decided I should get their service. I really have been very fortunate that I haven't had to call them except for once a month when I call them in the morning and the evening to just punch the button. The reps are very pleasant. I've had no complaints. I have recommended Lifeline to some people that I thought needed it.

I've only had to use the Philips Lifeline device a couple of times, but it has been good. They're very reliable. I live alone. I feel more secure because I did have them when I had a heart attack. They were right here, so I have a lot of confidence in it. It's hard living alone. A year ago, I lost my license so I can't drive anymore and it's helpful. It's comfortable and convenient. If there's an emergency, they move fast. I know I had to have an ambulance here and it seemed like it was just a couple of minutes that they responded. I'm really very happy with it. I just referred my neighbor next door. I gave her the information on it for her mother and I hope my neighbor gets it for her mother.

I haven’t had problems with Philips Lifeline. My daughter picked it up for me. She wanted to know that I have it because she takes care of me. It makes me feel sort of safe because I know somebody will be with me all the time. I try to do a lot of exercise but other than that, it's just the same thing over and over again, but that's the way it is right now. Old people should have it around their neck anyway because it's a safeguard. It just makes me feel safer in case I fall down or something, and I feel very good. It’s “safe” and I recommend it.

I'm 98 years old and I'm living at the housing for the elderly. I'm more than pleased with the Philips Lifeline. I wear it to bed and everything is fine with it. I feel very secure with it. The only time I take it off is when I go out which is rare. I'd recommend it 100%.

I'm using my second one now. My husband and I both have it. And the first one, whenever we would adjust the length of the cord, they adjusted. Now, you adjust it and before the day is half over it's stretched itself out all the way and it's annoying. That's the only complaint I have. Other than that our experience with Philips Lifeline has been fine, with what little experience we've had with it, and fortunately I've had very little reason to use it. Except for the couple of times I've used it because I couldn't get through to our front desk that handles all of our calls. So I pressed the Lifeline and was able to get through and everything worked out fine.

We've used the Philips Lifeline once for emergencies. We can't help if we bump it once in a while by accident and set it off. But it still works fine. We had an emergency. When I fell and split my head open, the ambulance had to get me off the floor because there was so much blood. I was slipping and sliding. Anyway, when it had to be used, it worked. It was excellent. We think that it could easily save a person's life.

I purchased a Philips Lifeline because I had a stroke and so my children wanted me to have it to be sure that I didn't have to be alone. It seems likely that you didn't have to be alone and you also have somebody there just in case you needed them and so that's why I've got it. I never had a medical alert service before and I've never experienced having one before. Now, I don't feel like I need it anymore because I get around okay. I feel like I'm just paying a bunch of money that I'm not using, not getting any benefit from it. I appreciate having it in case I need it for sure. I only turned it on one time and I did that accidentally. It's probably been beneficial. So I've never tried to turn it on to see if there's anybody there or not. I'm sure there'd be somebody there 'cause it came on before and they wanted to help. It serves the purpose just right.

I've been fine with the Philips Lifeline. Everything is working well and I'm very pleased. I was having a balancing problem and a friend of mine was very concerned that I would fall and not be able to get to a phone. So she suggested that I get a lifeline and that's what I've done. So far, it's good. The lifeline team was fine. They helped me out a lot and I was very pleased with them. I walk with a cane to help with my balancing but I do know that if anything should happen, I will have help as long as I'm near the phone. It has given me a nice sense of security.

My interaction with Philips Lifeline team has been fine. They were friendly and helpful. We purchased the system when our mom started to fall and if she needs to be left alone. She used to wear it around her neck and she never complains. It's been a good experience, the customer service team and the technology. The ordering process was easy. We have had no problems whatsoever. I'd recommend it to anyone.

I haven't had to use the Philips Lifeline. I've had it for two years. I don't have any problems with it.

I got a Philips Lifeline because I was falling down a lot. Since using Lifeline, I feel more independent. I would recommend them.

The Philips Lifeline is very good and everything seems to be going all right. The team calls me and then I'll explain what happened and then that's it. The people are very nice. I had a stroke about a year and a half ago. Since I got the stroke, there have been different changes. I like to get up on ladders or stand on chairs and I can't do any of that now. I have to back off on them. I knew somebody that had a lifeline and I asked her what she thought about it and she said they were great. Now the lifeline is around my neck. I go outside and when I try to walk, it has to be there. The only time it's not is when I have to take a shower but it still stays with me. It's very light and it doesn't really cause a problem. This is nothing against lifeline, but all of a sudden, it will be on and then the beeping stops. And I'm going, "What the heck is that?" And that's the line. It's unbelievable. That's the bad thing.

I really didn't have a whole lot of problems but my children thought I ought to have the Philips Lifeline medical alert system because of my age. I'm 87. I really appreciate this thing because if I need any help, I know I can always push the button. I don't take it off. They told me not to even take it off on a tub or shower. So I don't take it off at all for my protection. The Lifeline team is always kind and they always have time for me. I don't have a bit of problem. I love them. I'm very satisfied with Philips Lifeline. I'd recommend them.

I heard of Philips Lifeline from different friends of mine. It was very truthful so I went along with it and I found out the same thing. It makes you feel more secure to know that you have something around in case you need it.

I fell one time and Philips Lifeline came on and done what it's supposed to. I would recommend them. They’re friendly.

I've had the Philips Lifeline and I know it works fine because one day I accidentally pushed a button and they called me right away to see if I was okay. I walk with a walker and also, I don't fall. That's my main reason for getting it. I live alone and I'd like to have some access to help.

I’m always with other people. At one point, I was in rehab for a medical problem so it was after that that I got a Philips Lifeline. I've been doing well. I would recommend them.

My experience interacting with the Philips Lifeline team is fine. They're friendly but I don't really have to talk to them at all. I didn't have any difficulties. I have a husband in a nursing home with Alzheimer's, and that's my main problem. Overall, the experience is fine, except for these calls every so often that come out of the blue.

I needed Philips Lifeline since I was here by myself. I feel more secure having the help button with me. I just feel a little safer with it. I wear it around my neck. It gets in the way a little bit sometimes but I wear it anyway. It’s got little metal things on that string and they bother me some. Once, I accidentally pushed the button and the police came and that was embarrassing but other than that, it's been okay so far. I've not had to use it much.

I only had one experience with Philips Lifeline when somebody had to call the local ambulance. I didn't have any other experience with them but I’m keeping it for security’s sake. I live in a wooded area so I was always concerned with somebody hiding somewhere. They call me about every month or every six weeks. They are very adequate and they are very careful. I appreciate them. They are doing a good job.

I started falling and my daughter introduced Philips Lifeline to me. It's nice to have something if you do happen to need it. When I need an emergency, I could activate it. But I've had to use it one time in years. If I was without one, I would want one now.

The Philips Lifeline team and the unit have been very helpful. Every time I've had to use it, they've responded very fast and very well. There's only been one flaw in the unit that I know of and they said that they were going to change that down the line sometime in the future so that it wouldn't happen again. Other than that though, the unit works very well. It has helped me in numerous occasions. Steph fell asleep one time and they responded and helped me get a hold of my mom, who got me up. I'm glad I've got the unit and the service.

I take my Philips Life help button everywhere I go even though it's not workable outside the building. But still, I like to carry it with me just in case because I've been known to use it for other people, too, if they can't get a hold of somebody. If I didn't have it with me, I wouldn't know what to do when other people get hurt. And to make sure there’s still a signal going through, every so often I check it and call them.

I was found lying on the floor by the Philips Lifeline team. I had to go to the hospital but they never did know what happened. The device saved my life. I wear it around my neck and it's like I have a necklace. I would recommend it.

Philips Lifeline is great when you need it. I've had to use it several times to take me to emergency or not real serious things that I needed to go to. The ambulance comes because the Lifeline calls their people that are on call. Everything’s been okay. It’s just a button that you push, easy to use. It’s good. I’m satisfied with it.

I purchased the Philips Lifeline for safety reason. I had fallen before I had it. But I haven't had to talk to the team on the phone or in person. I feel safer with it around.

I’m well pleased with the Philips Lifeline team. We live in a senior housing and it’s a HUD place and they gave us a free one but I could not talk to anybody. I could have had the other one free. But for peace of mind, I’m paying for Philips. My problem is I lose my balance and I fall on the floor. I can’t get to the phone. The firemen come and get me up off the floor. If I don’t talk to them, they’re going to send me ambulance and the fire truck here and I don’t want that. So I pay for mine with Philips for that reason. I can tell them I’m on the floor. I’m not hurt. All I need is help to get up and they don’t come with the ambulance and everything else.

I don't really have any experience with Philips Lifeline. They check in once a month. I say everything is fine and they say goodbye. They're always friendly and nice. I recommend Philips Lifeline, but I live in a 55 and above community where everybody is widowed and old and most of the people already have it.

It was a great experience the time I had the Philips Lifeline alert system. I've used it several times and they're really good. I liked it that they stayed on there until someone got here. I'm home alone a lot and sometimes if the wind blows wrong I can fall down. At least it made me able to get somebody if nobody was home. I don't have to worry so much living here by myself. I live with my mom but she's gone a lot. So being by myself, Lifeline just made it more easier if something did happen.

The Philips Lifeline team is always readily available and very helpful. This is their first lifeline system. He and his wife wears it. They got it because they were elderly living together by themselves. It's easy for them to press when they need help.

I’m 83 years old and I’m not so steady on my feet -- I would fall down sometimes so I bought my Philips Lifeline. It’s pretty comfortable to wear, I keep it under my shirt, and I feel better having it. I have no complaints and I feel very safe that if something does happen, I just push the button... Philips Lifeline works really well for me and if I had any questions, their customer service reps are pretty friendly and helpful. Plus every month they call me and tell me that it’s working, for another month.

I am 91 years old. Somebody is generally with me, but if, God forbid, I were to fall and nobody was with me, the Philips Lifeline would be there. There was a time when I was alone sometimes but not anymore. I still keep it and have no trouble with it.

The Philips Lifeline help button is wonderful. I've had it for a year and a half now and I think they're wonderful. I have it on all the time. I will never be without them. Even if I move, I sit at the kitchen table and across from it, I can see it jumping if there was something going on and I get up and I go and they'll say, "Have you fallen?" I said, "No." But I'd rather have them call and they understand. The only complaint I ever had is the cord get long and they tangle sometimes. I think this is one of the better kinds and I've seen and heard of the others. I'll recommend Lifeline 100%.

I would be afraid not to have the Philips Lifeline. I fell one morning real early and I was way off on the other end of the house but they answered and they were here in a little bit to get me. My children thought I need one, living by myself. My grandson who lives a little place up from me and his wife do come to help me, get me up and put me back on the bed but I feel better about having it. I don't use it all that much but it's there if I need it. I wouldn't want to do without it. I appreciate having it.

My Philips Lifeline is new and I was putting on my bra one day and it was a front loader and I hit the button and didn't even realize it. The first thing you know, I had two firemen in my bedroom. Then another time, I knew I bumped it and I told them everything was all right. But I think I was doing it wrong on the telephone. They had the ambulance and everything up here. That was fine because they knew there was nothing wrong so they just left. The only complaint I would have is that they’re supposed to call my daughters if this happens and they didn't.

My home health nurses recommended that I should have a Philips Lifeline. It’s been three years since I've had Lifeline. I haven’t ever had to use it. I thought about sending it back but then I'll think that I might need it the next day so I decided to keep it. I have never had any problem dealing with the Philips Lifeline team. They call and check on me and make sure it’s still working. I've had real good service with them.

I haven’t had to use the Philips Lifeline but I call about every month and see if we're still connected. They were pretty friendly and know what they’re talking about. It’s pretty easy to use. I just wanted to have it. We've had no difficulties of any kind. I would recommend it.

The Philips Lifeline team has been very good. They're friendly and knowledgeable. I'm glad I have it. It was actually meant for my mother. She passed away two years ago so I kept it and got the name changed to my own. I've used it a few times. They answered pretty quickly, were very helpful and reassuring when I talked to them. I live alone and I feel safer and more confident with it around.

I have had good luck. I haven’t had any trouble. I've had to use it a couple of times but other than that, everything is fine. The representatives were friendly and helpful. I've had a lot of medical problems but I didn't fall down until after I got it. I wear it all day every day when I’m home here. I like having it. It’s easy to use, comfortable and convenient. I have it around my neck. It works fine. I’d recommend it if anybody wanted one.

I haven't had too much experience with the Philips Lifeline. I keep it handy so I use it all the time. I had another one before them but I can't tell what the name of it was. This one, when I hit the floor, they know it. I don't have to call anybody. The other one wasn't like that. I would recommend Philips Lifeline.

I've only used the Philips Lifeline one time. I think it’s too damn expensive. There should be a different lanyard on there. It’s itchy once in a while.

Fortunately, I've never had any occasion to contact the Philips Lifeline team other than to transfer my service. I haven't had any experience with them which is what I expect in the first place. But my children insisted that I have it. I didn't have any difficulties but I do live alone. As a matter fact, my sister-in-law who's two years older than I am lives alone and she fell in her kitchen about 6 weeks ago. And she had a service, not the same one, but she did have the benefit of it. She was happy to have it. So my children are even more insistent that I should wear it all the time. None of my children are near me so they're concerned. I wonder myself if it's necessary but it's a kind of insurance and I have insurance in my car, on my house, on my furniture, on my life, and I think I'm more involved in insurance than anything else. It's my greatest expense. I can't say that I'm dissatisfied. I haven't had any opportunity to have any benefits from it.

I have the Philips Lifeline medical help button and I'm happy about it. I'm 85, have MS and in a wheelchair, and live alone. My children just felt that they could breathe a little easier if they knew I had a button to push if I needed help. I still go outside and work at my yard. I can get off of my wheelchair and get back in. I've got the strength in my arms to do that. I wear the call button all the time, day and night. I really haven't ever pushed it. A couple of times, it went off by accident and the Lifeline team has been very nice. I'm glad because I know that they're there listening. Overall, my experience with Philips has been good. I'd be glad to recommend it.

I had been falling around and the kids thought I should have a Philips Lifeline. Now I haven't been falling around since the doctor changed one of my pills. But I feel more independent with it. I wear it around my neck and it's not really uncomfortable. It's just a nuisance sometimes. I know I've got help here if I need it. It makes a difference. I would recommend them to anybody that needed them.

We ordered Lifeline. They come in, we set it up, and once a month we would push the button to activate it. They would reset it and make sure everything was fine. They called when the battery in the necklace was getting low but at that time, Mom had already had to go to the nursing home. She's in rehabilitation right now. She's of an age where she's got what they called Embolism. It's a rare disease. It's kinda like having hard arteries in your heart. It does the same thing to the nerves in your brain cells. And she's forgetful. And she gets a little weak. She has knee problems, which the fall assisting, the necklace, and everything works out great. We know that works because by her accidentally just laying it down a little too fast, it kicked off.

My grandmother is 93 and she had a couple of falls before this so we needed the Philips Lifeline. It has helped make us feel more comfortable about having her home alone. We would recommend it.

I'm very, very satisfied with it. I haven’t used it at all but I know if I need it, I have it. It's about every month that they tell me to hit the button just to make sure it's working.

I enjoy having the Philips Lifeline device around because I live alone and when I need somebody or when I need to go to the hospital, I call and they're always very courteous. My doctor told me about it and she told me to get one. That was years ago. I don't have any problem with using it, and feel safe having it. They call me once in a while to see how I'm doing. When I need them, I call them and they're always on time.

The Philips Lifeline team has been very kind to me and they check on me very often. But I've had no problems of any kind. I feel more secure that if I needed help, all I have to do is just press the button and it’s there. It’s relaxing to know that I have it in case of emergency. The customer service team is excellent. My experience with Philips has been good. Everything’s been upfront and no questions asked. The ordering process was great and the medical alert technology is very good.

I have a heart condition, and one of my daughters got the Philips Lifeline for me in case anything happens. I don’t think of it that much, but the lifeline makes me feel good and relaxed. I'm an old man and all alone, so it makes me feel like I have company in the house. So far I have no problem.

The Philips Lifeline team is fine. I call once a month to test the lifeline and they answer. They always ask if we need assistance and I say, "No, were just testing the lifeline." So that’s been really good. They are always pretty courteous. The ordering process went smoothly. Since using Philips, I have a secure feeling that if anything happens, I just have to press the button and if I’m not in the bedroom where the machines at, and they don’t hear us, that helps on the way. The help button is fine. It’s just worn and you don’t know it’s there.

I've had good experience with Philips Lifeline because it took care of me. I have to be very, very careful, to walk carefully because of my leg. And the thing is that if I stumble, I must immediately push the button and I know that. I've been really cautious and caring for myself. And everybody knows it. Even my neighbors who care for me so very much know that I have it and what I can do and there are names around my tag. I haven't called but once and that was a mistake when I stumbled and went close to it. I've already recommended them.

I had no problem. This is my only medical alert service. When I fell, I called on this with the lifeline and they came right away. I purchased my Philips Lifeline because I live alone during the day. And when I fell, I wanted to use this. I feel more independent now that I have this and it’s comfortable to wear.

I call my Philips Lifeline my security blanket because in the night, if somebody would try to come in on me, I'd push that. So it makes me feel more secure by myself, especially in the night. The only thing is I wish it would work out fine if you don't stay in the house all the time. I just wish it would work outside. Philips Lifeline works okay but it's only inside the house. When I go out in the yard or in my porch, it doesn't work there. I would recommend it to anybody who live by themselves. It's good to feel like you're not by yourself. If something happened, you could get them to come and help you.

My son said I had to have the Philips Lifeline medical alert system after I had a pacemaker put in my heart, and also because I stay alone. The Philips Lifeline team have been great. They've never let me down. They come quickly and check on me once a month to see if everything is going well. They have been really nice.

It's a good experience with Philips Lifeline so far. I'm not having any problems. I'm handicapped and in a wheelchair pretty much all of the time. We thought it was important when I was alone to have something. I haven't had the experience yet but the only thing that concerns me is that we have a big house and if I push the button and I'm in another part of the house, I don't know whether I'm going to hear them talking to me or if they are going to hear me.

The Good Samaritan Hospital got some of us older people and signed up four or five of us. I don’t know how they chose me, except that I've been spending a lot of time in the hospital over the years. But other than that I've never even thought about a lifeline until they came and contacted me. I've got so many medical problems that it’s pitiful. It’s developed in the last year, year-and-a-half. It just makes me feel safer because I live by myself. And at my age and stuff and not very good health at all, it’s nice to have that.

I'm 87 years old and I fall sometimes. I feel like my Philips Lifeline is my buddy. I wear it around my neck all the time. I don't even know it's there. My son makes sure that I have that on. If he comes around he says, "Mom, where is your button?" Well, I've got it on. I'm just thankful that I haven't had to use it. It's been a couple of times when I thought, "uh-oh, I'm going to have to push my button." But I got up okay after a struggle. I find it a little expensive and I'm paying more than they're advertising it for now. But everything's fine and I have no complaints.

I've never had an experience with it. I chose to purchase Philips Lifeline because I have bad health. I just hang it around my neck and go on. It is really uncomfortable. But I feel better having it. I feel more secure.

I wear the Philips Lifeline during the day, and then I have my telephone at night. I mean, I have a phone that I can use also. This is my first and only one medical alert service. I have a good relationship with the Philips Lifeline team. I feel better having it on, during the day, especially. I don’t wear it when I go anywhere because it only works here at home. It fits all right into my everyday lifestyle. It is pretty comfortable to wear and easy to use.

This is my first medical alert. I've had it for a little over two years and I've been very, very happy with it. One of my sons and his wife decided that I should have one since none of my kids live near here and they just felt it was better. They didn't tell me about it until they had the date arranged as to when the person from Philips Lifeline was going to come because they had checked to see if I was going to be home that day and we got it set up. Their guy worked quickly and got everything all installed and working.

I have to walk with a cane and I have to watch that I don’t fall down. I’m concerned because I’m not home most of the time. I’m with my husband who’s in a nursing home. He had to have two legs amputated because of diabetes. He’s 88 and it’s been hard. We’re both not young anymore. I wear the Philips Lifeline all the time, even if I take my shower. I’m glad I have it on because it’s hard getting in and out of the shower and out of the tub. I haven’t had to use it, but it’s working.

I had a double knee surgery and still recovering. I live by myself so my boys made me get the Philips Lifeline medical alert system. I go places, but I always have it with me. I pushed the button a couple of times by accident and they always answer it. Of course, I apologized to them for doing it but they said not to apologize, it's their job.