Lifeline Reviews

I have been bumping into things and falling down the stairs and rooms and hitting my head. I even had to crawl up the stairs, I didn't dare walk. I also ended up getting a pacemaker. The Lifeline service was necessary for me. It was kind of expensive out of my pocket the first time but it's okay now. I just love it and can't live without it. I keep the device on my neck. It's comfortable and doesn't bother me. The Lifeline team is always polite. One time, I fell in the big bathtub and I said, "Oh my god. What am I gonna do?" Then I remembered the Lifeline, and they heard me from way in there and they called in.

I got this Philips Lifeline through the Senior Citizen Program in Bishop, and I was told it was pretty good. My daughter and I talked to them. They’re supposed to be calling me on the 4th of each month, and they haven’t done it. Also right now, the unit hurts my neck. I have good days and bad days. But I’m happy. I wish it covered a bigger area, where I could go up town and press a button if I have trouble but that’s about the only thing. The people at Philips Lifeline are very good. They’re very conscientious, and they show concern in the way they talk to you, which makes you feel happier. I’m satisfied and very happy with the program.

I live by myself and I'm not very mobile. I have fallen several times, so my doctor suggested that I get something to be able to contact help in case of an emergency. This is why I use Philips Lifeline. I feel safer if something happens. I'm taking my showers now like I should. I can get in the shower with it on and not have to worry that if I fall, I won't be able to contact anybody, so I feel much safer and more confident. The help button is convenient and comfortable to use. You don't even know it's there until you need it. I have a wheelchair now, and can go to other rooms and know that it's still going to work in case of an emergency, so that's good.

I purchased the medical alert device from Philips Lifeline because of complications like age and loss of wife. Their accuracy and ability to respond has been good so far.

I feel more secure with the Philips Lifeline. My children ordered it for me and it works well.

I'm 91 years old, in independent living so I needed a medical alert service. I have Philips Lifeline but sometimes I forget that I got it up. I'm glad I'm with it. It supplies a need that you're not aware of needing until you really do need them.

I haven't had to use my Lifeline which I'm thankful for. I say every time I'm paying for it, 'This is one thing I'm paying that I don't care if I don't use it.' I don't want to use it but I have no problems with it. They called last month and asked me to check it which I did. It always works so that's good. I just like that I know it's there if I need it. That's the good thing.

I’m better off with the Philips Lifeline than without it. The button is comfortable to use. I wear it around my neck. I would recommend it to anybody that needs it. I recommended it to my brother and he got it.

I feel more independent with the Philips Lifeline. I got it because of my age and haven't had to use it for an emergency. I know it's here in the condo and I know that I can use it. Everybody has been kind and gracious to me. I have no complaints.

I purchased the Philips Lifeline because I'm getting old and I live alone. I accidentally bumped it a few times and they have been very helpful and very nice. It's comfortable and easy to use. It was an excellent experience.

I had a very good experience with Philips Lifeline. Once in a while I drop it and a voice comes on and I tell them that everything's alright so I know it's working.

If I fell, I would need the Philips Lifeline but I haven’t had to use it. I pay it every month. I did use it once but I’m getting along fine. It’s easy to use and simple. Customer service team is good and they are quick.

I have diabetes and have had some very low blood sugars. I live alone and I'm 90 years old. I have some other health issues and my family and I thought I needed a medical alert device. I've had to use it a couple of times and I was very grateful that I had it. The first time I needed it, I fell out in my garage and broke my hip. It was a Saturday afternoon and everybody was gone. So if I hadn't had that on, I could have laid there for hours. I was taking groceries in and I had opened my storm door and locked it open. I pushed my button and it was just a matter of minutes until I had help. The people I have spoken with on the phone were very friendly.

Philips Lifeline just sent me a new set of things. I wear mine all the time. I got one because I live alone. I have confidence that I can get help if I need it. The button is comfortable. I scarcely even think it's there. The Philips Lifeline people came in and set it up. Whenever I call, they're very polite in getting information for me so I have no complaints. I've been satisfied with them. People who do live alone really need some kind of protection like Philips because if you fell and hurt yourself, you'd never be able to get to a phone to call for help. It's evidently reliable.

I accidentally set it off a couple of times and the people from Philips Lifeline were on the phone immediately. It's excellent. I feel very comfortable when I have it on especially at night because I live alone.

My granddaughter is saying she thought I need a medical alert service because I live alone most of the time. At my age, I'll be 87, and I used to fall. Now I feel safer. I put it around my neck and if I fall, immediately they call. Sleeping at night, I take it off. My granddaughter says I shouldn’t. It's a need to have when you're alone, and when you fall.

Our four daughters were concerned about us being here alone, they wanted somebody to come and stay with us because my husband is 93 and I'm 89. And I said, "I'd rather have the lifeline." But it doesn't work very far outside the house. I was a little disappointed in that. I have accidentally bumped the button which calls it in and they're very polite and want to know if everything's alright. We both use the wristband and not the necklace. It's very easy to use. It's certainly a peace of mind and very comforting to know that they're available to you when you need it.

My experience has been good. They had to adjust when I move, since I had to change how I hooked it up. Before it was a secondary line, but it had to be on a direct line. The phone had to be a land line.

We're very pleased with Philips Lifeline. I have no issues with them. My father used it one time when he fell off the chair. We happened to be at home when that happened so we were able to go and pick him up.

I stepped down and fell so I purchased the Philips Lifeline. I only had to use it once and it didn't take them too long to get here. Using the health button is pretty convenient. They were courteous and knowledgeable.

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Prior to purchasing it, I didn’t really feel that I needed one but I had a friend who just pestered me and pestered me, because I live alone, until he finally brought me a form to fill out. But nevertheless, I’m glad I have it. It does give me somewhat a feeling of security. I never have really needed to use it except when I fell and Philips Lifeline never gave me any problem. It’s been a very good experience. I really like the fact that when you fall, they get on top of it. You don’t even have to mash your button. That has happened two or three times and they always are right on the spot. I can’t complain one bit.

It's good to know that the Philips Lifeline is there and if something happens it's available. We've only had a couple false alarms and they've been handled adequately.

I got a Philips Lifeline so that if I fall or something, I have some way to get in touch with help. It's comfortable, but the thing I don't like is the fact that it only works close to the house.

I've had little experience with Philips Lifeline but every time I call to check it, there's immediate response. Having Philips Lifeline is as good as having a guardian angel with you all the time and doesn't cost as much.

My experience with Philips LifeLine has been wonderful so far. When I moved here at the senior center two weeks ago they put one on my wrist and it’s been very helpful. I’m really pleased. It’s prevented me from tripping over my stuff. I can't do any complaining on it.

I got the Philips Lifeline and had it one month since I fell off the porch and broke both my arms. I decided to get it because I am now alone since my husband had died. It's very handy and it's been good. The lifeline worked really nice and I've had very good results. They call every month to check if everything's okay and I've had very good experience. I feel very happy to have it if anything does happen. It makes me feel really secure and safe. I would recommend Philips Lifeline to anyone.

I had to use Philips Lifeline once when I was on the floor and couldn't get up. I wear my thing around my neck all the time and I never take it off even when I go out with other people. It's fine and it works.

I fell between the stairs. I hurt my head and still have lumps - so I needed to have a medical alert device. I got the Philips Lifeline. The people there are friendly, helpful and knowledgeable. The one person I know is great.

Philips Lifeline is fine when it's needed.

I'm very happy with my Philips Lifeline.

just say 'Hold on a minute' or whatever it is they said about 3 or 4 times and somebody finally got on. But it's been a long time since I used it so maybe they have shortened the time. I have recommended Philips Lifeline to a friend and they used them.

I'm a widow and I'm 82 years old. I haven't really had to use Philips Lifeline but I'm more comfortable knowing I have it and I wear it all the time. I'd recommend them.

I haven't had to call in Philips Lifeline yet. I haven't fallen but I'm just prepared for them. I would recommend them.

No problems. My experience with Philips Lifeline has been real good.

I lost my husband 7 years ago and he was my lifeline for everything. We've been married 70 years and now I live alone but with this medical alert device from Philips Lifeline that I have, I feel very secure. I live alone and am able to manage. Also, the Philips Lifeline team keep in touch with testing the device. They're always pleasant and friendly. I get off the phone feeling like a new woman because they're very easy to talk to. They don't go medical on you. They act like a friend. I never realized that there was something like this around because I'm 91 years old and I'm not diabetic. I do have a little bit of high blood pressure but not enough to worry about. It’s very rewarding to somebody when they get that call every so often to see how you're doing and it's a lot to me. I’d recommend Philips Lifeline because to me it's a savior.

I live in a five bedroom house, my son lives with me but he was not there at all time. He found me unconscious laying on the floor for 4 hours because he had left and said that he would be back shortly. So my kids thought that I needed some kind of device when he wasn't there but that didn't work out because I fell again and went in to the hospital because I was unable to push the button. Then passing out, I had no control pushing the button on my wrist until I woke up. So then after the two hospitals we had noticed that Philips Lifeline had the necklace device where then if I should fall and I couldn't push the button, it would monitor me lying there and then someone would come. So right now I've had a fall but I was able to get up and I didn't have to use the button. Lifeline had called me that day that I had fallen but I didn't have the necklace then. I feel though if I should fall and I'm able to get up then it was no use calling these guys. Then the machine started to go crazy, blinking and blinking and the necklace that they had sent me they said that it was defective and that it needed a new battery. So they had to give me a new battery plus the wrist band.

At the time when I got the Philips Lifeline, I had high blood pressure home care. One time the medical alert went off accidentally, and a representative came right in. I feel more confident with it here.

My overall experience with Philips Lifeline is fine. I would recommend them to a friend.

My overall experience with Philips Lifeline has been good. I would recommend them.

I had surgery and decided after that that I should have a medical alert device. It was important that I have one so I got one from Philips Lifeline. And I'm glad I've got it.

I don't have any complaints with Philips Lifeline. So far I like it.

I was in a hospital for four weeks and I got in a nursing home. When I came back, I told my daughter who's living with me that I needed some kind of communication and I got Philips Lifeline. I'm more confident and have fewer worries since using Philips Lifeline. I'm at ease with it.

I've got rheumatoid arthritis and polymyalgia. I'm getting along pretty good for my age but I'm alone a lot. My son works. He lives with me since my husband died . The Philips Lifeline is something I need because if I fall, nobody would be here with me and I could just press the button for help. I have less worries with it because I can wear it around my neck. I feel more comfortable that way. And their representatives are very courteous and very nice. I tell everybody, all my friends, about the lifeline. It's very good and I'm very pleased.

I'm 97 years old, I live alone and I do have problems so I have to call them several times. I'm satisfied with it. There wasn't any problems with the Philips Lifeline team and I had no problems with ordering. I would recommend them.

I live alone and I'm 83 years old. I've had the Philips Lifeline now for 6 or 7 years. I live alone since my husband died and my kids wanted me to be safe. That's why we bought it.

I was very impressed with how quick Philips Lifeline answered and how help came in right away when I fell one time. I don't go without my alert device. I fall too many times. Most of the time lately I've been able to manage to get up but I don't have very good balance and so I call quite a lot and I live by myself. It's a wonderful thing to know that I have Philips Lifeline. I fell last week but I'm not broken anywhere so I said I'm going to make myself get up. I had it right there with me and I could have called because I was inside the house. But I'm thankful I have it. I think it's the best. I know how good it is and how it makes me feel safer to know that I've got it. I think just about every old person that I know how has one.

I've got a heart condition and had an open heart surgery. I got an implant there and the doctor thought it was a good idea for me to get a medical alert service, and I was in accord with him. Having the Philips Lifeline device makes me feel comfortable. However there's something that triggers it off once in a while and I don't know what.

I got Philips Lifeline because of my age and I have a bad knee, and my daughters kept yelling until I got one. So far I haven't had any incidents, so everything's fine. I have recommended Philips to a friend and the friend has gotten it.

I live alone and when I did happen to get a problem, they came right away. I had a fall and pressed the button. They got in touch with the hospital and I was in an ambulance within 5 to 10 minutes. Very good experience with Philips Lifeline. It helped me a lot.

I got a Philips Lifeline medical alert device because I fell a couple of times, had a couple of mini strokes and I'm by myself. I've used it a couple of times and got attention pretty quick so it's been worth it. The Lifeline team has been very helpful. It's a comfort to know you've got it when you need it.

Their customer service is fine. Sometimes I press it accidentally, and then I have to tell them that it had been a mistake. But they’re always nice to me.

Our overall experience with Philips Lifeline is good. They have quick response time.

I had knee problems. As a matter of fact, I sold my house because I had bedrooms upstairs and I moved into an apartment where I stayed on just one level. Since I moved, I considered giving up my Philips Lifeline, which I’ve had for several years. However, my son absolutely forbids it. He said he felt very comfortable with me having that Lifeline.

I'm 94 and I have a few problems. I have a pretty bad arthritis and my children insisted that I have Philips Lifeline. The team tests the device twice a month and the representatives are always nice and helpful. The help button is alright. It’s comfortable and easy to use. Lifeline is very good. I feel very safe.

Philips Lifeline came in real handy when my husband was still living cause he went to the hospital so much. The kids wanted me to have it too, so I keep it. I haven’t used it myself, but I used it for him when he was living. It was really nice. Their people were real nice. The service got here quick. I would recommend it to a friend.

The last two or three years I've been falling a lot. My daughters wanted me to have the Philips lifeline so they got one for me. I feel safer having it. It's really good to have and would recommend it to a friend.

The Philips Lifeline is fine.It saved my life three times. No problems. I've gone to the hospital in an ambulance by pressing the button. I have a bad hip that kept popping apart. The team is real nice but the only thing is I wish they'd answer a little faster. It's 'Hello?' and then you have to wait a few minutes and with your hip falling apart you don't want to wait a few minutes. Still it's a very good product. I couldn't live without it. I may be ordering one for my mother but I got to check around about that because she's way in the country and she's 93.

I hadn't had no problem with my Philips Lifeline. I'm disabled and I've had dizzy spells and when my husband has to go somewhere, he's afraid something could happen to me while he's gone and he just felt better with me having it. One time, I accidentally pushed the button by mistake and they came. However I'm supposed to be able to call them and have it not disconnected because we'll be gone for like three months and they're not supposed to charge me for those three months. But overall, I'll recommend it.

I would and have recommended them. I got the Lifeline because I once fell and my kids wanted me to get it. So now I wear it on my wrist all the time (I have it on in there because I didn't want it around my neck.) No matter where I'm at I have it on. I've never had to use it, thank goodness but one time my granddaughter hit it by mistake when I was coming in the door. I think I had one girl come and see whether it's working alright. That's been a while ago. She was very nice.

I had to have the Philips Lifeline because I almost died. That's why I've got it. I feel much better having it as I live alone. It was very easy to order and the gentleman was here a couple of days later. The lifeline team was very good and very nice.

I had to call 911 twice because of heart problems so my doctor suggested that I get the Philips Lifeline. So far I haven't had to use it but the fact that I have it and I live alone gives me a sense of security. I'm glad I have it. One time I accidentally hit the button. They came right away and said, "What can we do? Can we help you?" I said, "I'm sorry I accidentally hit the button," and they said "Okay. Thank you." They were very kind and very nice. I've had a good experience. I recommend it to all people who live alone.

My experience with Philips Lifeline has been good. I haven't had any problems so I haven't called them. I have multiple sclerosis and my tendency was to fall, so I needed a medical alert device. I've told people about Philips Lifeline and I suggested they use a medical device. I’d recommend them. I haven't had a problem.

I've got that COPD. I can hardly do nothing. You get out of breath and get smothered. I have to take breathing treatments and oxygen. I'm not able to get out and walk anymore. I was in the hospital with pneumonia. When they released me the doctors put me on something I could call in emergency. Before using Philips LifeLine I had nothing. I had to call 911 for an ambulance to take me to the hospital. One time I accidentally pushed it and the nurse came out and said 'What's wrong?' I said 'I'm sorry. I accidentally pressed it.' But when I pushed it, they came out, and then if I needed help they would get somebody. That's a very important thing. I would recommend Philips LifeLine to anybody because I see a lot of people who are sick and don't have that.

I have no problems with Philips Lifeline. I just never had to use it. The only thing that's kind of annoying is when they call to have it battery-tested. Sometimes, that call is kind of an interruption; it's loud and I'm not thrilled with that.

Philips Lifeline helped me March a year ago. The lifeline team has been fine because I got immediate help when I needed it. I was hoping they were gonna get the GPS positioning deal so it would help me outside of the house, not just in the house because I keep falling. I need something that's gonna take care of me out and about. I was told that they were working on a GPS system, but I haven't heard anymore. If it doesn't happen in the next several months, I'm gonna switch. Since I'm out and about, I need it more than just in the house. Also, something that needs to be put in the literature is “When you go in and take the shower, if you have the TV on, mute it” because if you’re in the shower and you fall and you got the TV on, you’re not gonna hear somebody calling from the shower.

I'm deaf so I needed Philips Lifeline. I'm satisfied with it. Everything's fine and I would recommend it.

I got the Philips Lifeline because I get seizures and also fell the other month. I fell in the street and the police came and took me to the hospital. The other week, somebody picked me up the street. I don't know if I had a seizure but I have bad balance. I was in the hospital a few months ago and they told me to use a walker instead of a cane. It's good to have the device because I know that there's help around. I just press the button when I'm in the house and even if I'm outside if I'm close to the house.

I haven’t had any problems yet, but I’m still wearing it. So far, I'm doing good.

The experience was very good. It was efficient and relatively fast. When I called them, I convinced them that I should get to the hospital and it was very good that I did. It was an emergency. The lady said, “We’ll have somebody there to pick you up immediately.” Within a matter of just a very few minutes, I grabbed a few things I thought I might need and they were here at our house. When I got to the hospital, soon after that my daughter appeared at the hospital. I said, “How did you know I was here?” She said, “Oh, the alert system called me.” She said, “That’s part of the service.” That was very nice. I had surgery and the problem was corrected.

I purchased the Philips Lifeline medical alert service for my daughter. She pushes the alert button a couple of times when she's fallen in the middle of the night, and it's always been good. The fire department comes and they call me. I live just a couple of doors down so I'm able to get here before the fire department. Now she had a stroke and I have to be with her all the time, but we're still using it just in case we need it in the middle of the night.

I had a stroke earlier this year and I needed the Philips Lifeline. Since having it I've felt more or less a little independent. The help button fits in my lifestyle and it's good.

I’m completely satisfied with Philips Lifeline. They keep checking up and have you test it out for them. It’s always worked. But I really never had to use it as such. It’s just a safety precaution so I feel relaxed with it. I’d recommend Philips Lifeline. I have no reason to think otherwise because I haven’t had any bad experience with them.

Because Juanita lives alone and in her 90s, we thought that it was a good idea to have the Philips Lifeline for backup. She's very careful and always wears her little bracelet on and never takes it off, even in the shower. But just a week ago, she had this incident. That was the first time she ever had to really use it. She woke up and was not able to get out of bed. She was having an episode and was able to push the button. It wasn't even 5 minutes before the ambulance was here and we were notified. They got here very quick. The lady could hear her very well, and she could hear the lady talking. So, that was very reassuring. She's very pleased with it.

I've had Philips Lifeline for more than ten years. I was getting older and lived alone, and my daughter thought that I should have something like Philips, so I got one. It makes me comfortable and it makes my daughter happy that I have it. Usually their reps call me once a month to have me test it, if I don’t hear. I also test it on my own. I want to make sure it’s working.

My experience with Philips Lifeline was good. At a time when I had a fall or something and I try to get in touch with people, I have no problem getting in touch with them. I would recommend it.

Me and my wife are handicapped so we needed a medical alert service. The team at Philips Lifeline always come when we need them. They've been friendly, helpful and courteous.

I fell a number of times in the house and I couldn't get up so I decided to get a Philips Lifeline. I'm more careful now but I still needed them a couple of months ago. The last time I slipped going out to the garage I was wearing it and I buzzed them. It was a little difficult to hear but we got through it and they got the firemen here in time to get me up. It's a pain in the neck when I go out, I don't take it off even though it's no good for me outside the house... But if I had taken it off that night, I don't know what I would've done...

I had a stroke and I’m living alone so I needed a medical alert device. The button is definitely comfortable, and the Lifeline team checks me in once a month.

I had an emergency and they took me to the hospital. I was in the hospital two months. They said if my neighbor hadn’t called an ambulance, I may not have made it. Because of that, I decided to purchase the Philips Lifeline medical alert device. Since using it, I’m a lot more confident. I feel more secure with the button. It’s good to know it’s there. I’ve had a couple of misunderstood situations where they called and wanted to know if I needed help, but I said no.

Philips Lifeline has been very good. I've used it four times. One time when I was talking with their operator on the other end, the firemen were at my front door, so it's very efficient. I just wonder why my neighbor who also has Philips always get a call from them to check at her Lifeline while I don't, though I don't mind because I don't want to have them call me all the time to see if it's working. But I am very satisfied with my experience. I only wish that the lifeline would reach further because I can only use it at home. It's limited. I can't even use it when shopping.

The Philips Lifeline is my first medical alert and I'm happy with it. I've been falling a lot. Sometimes I'd fall and there would be nobody around, so I'd have to crawl to get to a phone. I heard it advertised one day, so I called. Now, I'm not as scared of falling as I was because I know I can get help. Every time I call, they've been wonderful, but once or twice, I couldn't reach a phone and they called somebody to get to me, and it's just been wonderful. I'm comfortable with the device - more comfortable with it than I'd be without it. I won't trade them for anybody else. I hope everybody else that gets one feels the same way about it as I do.

I’m 90-plus year old. My daughter bought Philips Lifeline for me. I wear it like a wristwatch. It’s comfortable and easy to use. I recommend them.

The one time I had to use the Philips Lifeline, it was about 1 in the morning. I had slipped in my half-bath, which is very near the front door, so I hit the button. They came on, and were very polite. I said, "Look, here's all I need. Call the sheriff's department, get him to send one person in here because all I need is a hand up [as I was kind of wedged in that bathroom]. I don't need the ambulance showing up." Well, they did that. The deputy came in, gave me a hand up. Before the deputy left, she said, "Now, are you sure you're okay?" Well, I didn't know my jaw was broken until the next day - that's when it started swelling. The next day, I got a call from Lifeline. They wanted to know how I was doing. I said, "I'm pretty much okay." The odd thing about it was they acted like they were upset that they didn't drag the whole EMT around here, etc. That definitely didn't sit right with me and that's been my only negative experience with them.

I broke my hip a year ago and I'm just starting to learn how to walk again. I walk with a cane. I'm home a lot of times by myself and if I fall, I need to have someone that could come and help me. So we got the Philips Lifeline because we were very interested in it in any case I need it. The Lifeline team had been great to me. There have been a couple of times I had to use them, and they don't take long before they get here, and that's what I like. I'm very happy with Philips Lifeline, I got no complaints with them.

Very good experience with Philips Lifeline.

They’re all right and I’ve recommended them to a couple of friends. I haven't really had any kind of emergency yet, but they’d call and see if I’m all right.

I've been real pleased with Philips and it was a wonderful thing to have. I tell all my friends. I have it for several years and I used it several times. I fell a couple of times so I had to go to the hospital. My neighbor had my phone number so when I pushed the button, he was here. It sure helps to know that somebody was around that I could get a hold of. Philips Lifeline was a lifesaver.

Philips Lifeline gives my children peace of mind. I'm 83 and my children were concerned that I should have some kind of security because I live alone. They live out of town so they're not right here to check on me. So I wear it all the time, except when I go to town because away from home, it doesn't really work. I haven't had any problems so I haven't called but I feel more secure knowing I have something that I can contact. A couple of times they checked on it and made sure it was working properly.

I became very unsteady on my feet and I fell, so I needed a medical alert device. I haven’t had any trouble with Philips Lifeline. I wear it all the time and I had no problems. Since using it, I feel very secure. I think they are doing everything right.

I fall down and can’t get up by myself. When that happens, I can just mash the button on the Philips Lifeline and somebody will come and pick me up. They will call my sons too. It’s easier to have one around my neck. They call and check on me every month. I never call except for the one time I fell down and nobody was around. I know I've got it and it’s good to have.

Philips Lifeline has been great. I've had to use it 3 or 4 times when I fall. It's wonderful. Definitely a good one.

My daughter insisted that I get the Philips Lifeline medical alert device after I got a pacemaker. I told her I didn’t need it, but she said, “Well, I’m not getting it for you. I’m getting it for me.” So, she made all the arrangements and got it and gave it to me. She has often said that when I’m wearing this, she doesn’t have to worry about me. I’ve worn it around my neck ever since. Fortunately, I haven’t had to use it all these years and I’m grateful for that.

I've had nothing but good with my Philips Lifeline. I have needed them once and they were instant. I had a fall a couple of months ago which I'm still not over. I fell on the garage and it was 5 minutes until I heard my sister and brother-in-law coming in the garage. They knew how to get in. And then my daughter-in-law was here so that all come from Philips Lifeline because they contacted them. I had it on when I had the fall in the garage and I had prompt attention. My son and daughter-in-law have gotten this for me, and they have the phone numbers of my sister and my son and daughter-in-law and they got here so quick and then have taken me to the hospital. So I could not have asked for better, quicker response than what I had from Philips Lifeline. Every once in a while, I'd take it off but now I don't even think about taking this necklace off. I'm very pleased and I could not have asked for any better service. I would recommend them a hundred percent to anybody because they have been so prompt when I have needed them. I hope I don't need them anymore but I know that they're like 1 minute away when I do need them. They're instant and so I can't ask for better service.

They're very quick. Even when I had accidents and I hit it accidentally, they responded really fast. I’m enjoying it. I feel safe and I love it.

I got my Philips lifeline because I kept losing my balance and falling out of bed when I was trying to get out. And I'm on oxygen 24/7. With it, I feel more independent and have fewer worries. I know it's there but I haven't had to use it, but I know it's there as a back-up. It's a good system.

A few of my friends have the Philips Lifeline and they're pleased with theirs too. I feel more secure that I have it. At least I'll be in touch with somebody in case something happens. I'm by myself and I fell. I'll be 79 and have rheumatoid arthritis and I use a walker when I go out. At home, I don't use it as much, but I did fall and break my arm a couple of years ago. So I thought, it's about time that I did something. When I first got the Philips Lifeline, I got it through the mail. My son-in-law hooked it up. And it was the second night, I was dusting the table where the box is and I hit the button. I didn't know it was an alarm button and they answered right away and I said, "Oh, I'm sorry. It was an accident that I just hit the button by mistake." That's the only time I used it. It's over a year already that I had gotten it. It's still around my neck so wherever I go, it's with me. But I don't know how far I could go with this.

My family was concerned so they got the Philips Lifeline for me. I've never had to use the lifeline per se. I have never called them voluntarily but I know it's working because they call me if I do something. I have dropped the thing and gotten a call because they thought I had fallen so I've learned not to drop it on the floor. And I was exercising one day and they thought I called them and I didn't. The only thing I would really, really, really like to have for this is something that you could take outside the house like a GPS. It would be nice if there is something that could have a bigger range.

My daughter was worried about me so she got Philips Lifeline for me. I wear it every day when I'm around the house. It gives peace of mind especially if you are living alone. It works well in the house and in the yard. It's nice to have and I'm happy with it. The technology is great. Also, their team has been extremely nice and helpful. I couldn't ask for anything better. The only thing I could suggest is that one day, I will get a lifeline where it can be worn when I go shopping or anything like that. A lot of women tend to, when they get older, fall down or whatever when they're in a grocery store so it would be a nice thing to have Philips.

I was living alone when my husband died, and my children insisted that I have the Philips Lifeline medical alert device in the event that I fell or didn’t feel well. So far, I haven’t had any special experiences with it. I wear it when I’m in my apartment and when I’m out. I feel more secure knowing that if, God forbid, I fell or whatever, that I could press it and I would have someone at my back and call. It gives you a little more freedom and makes you feel a little more safe. There was one time when I accidentally pressed it and they answered in just a couple of minutes. I had recommended it to other people.

I'm 83 years old and in A-Fib. I have fallen a couple of times and had to call the ambulance to come get me. So my family decided to get the Philips Lifeline so I could feel more secure. I have the kind that if I'm unconscious, it will pick up without me pushing a button. I wear it all the time. I've talked with them a few times. I had to ask some questions and they were very nice. So far, I have not had to use it.

My daughter called several companies and decided on the one that I have, Philips Lifeline. My daughter called up and it was arranged immediately. No difficulties at all. It’s my first experience to use a medical alert device and it’s been a couple of years. Their medical alert technology works very well. Customer service team was very alert. Called with a minor bump and they’ve been right on top of it.

I wouldn’t have had this Philips Lifeline medical alert device except that they said I passed out. I don’t know what happened. I was cleaning the house, getting everything to the kitchen so I wouldn’t have to run back and forth. And the next thing I know, I woke up. I was about to freeze and the door was open, the lights were on, and it was daylight. They said I passed out. If I did, I slept all night on the floor. They took me to the hospital and the doctor wouldn’t let me leave unless I agreed to wear this medical alert device. Nothing has happened since.

I got the Philips Lifeline because I'm alone. I have a lot of stairs and I have arthritis. I had a little problem with it at first. They had the wrong number for my 911. It sounded like the other people in the area that might have this. They also were going in the wrong area, but they got that straightened out anyway. I would recommend them.

I had a neighbor who fell on ice and she got hurt quite badly. Like me, she was by herself that day, too. I had to hurry up and get dressed so I could go out and help her. She got up by herself but I went over to help her and the blood was just gushing out. I got 911 right away and they came out and had trouble, too, because the roads were icy. It was an experience that I had seen and I didn’t like the looks of it and I thought, “No, I can’t go through anything like that. When you need help, you need help.” And so, I purchased Philips Lifeline. I got the one for the wrist, because I didn’t care for the one hanging around the neck.

Philips Lifeline gives more protection. I'm disabled so my family wanted me to have a medical alert device in case I have an accident. It's been pretty good. I have once accidentally used it and they came 4 o'clock in the morning.

My daughter had me purchased this medical alert device. At the time that I got it, I was about to fall. I was stumbling and everything, and she was afraid I’d fall and break my neck and be there by myself. I wear it when I go outside or if I'm climbing. I don't wear it all the time. It bothers me around my neck especially if it's hot and I'm outside but it's a good thing to really have it. I've pressed the button by mistake one day and they answered right away. They were friendly and helpful.

I couldn't get out of the bed, couldn't even bend and couldn't get down the hall. I fall all over the place and I didn't know what I was going to do and then I called the little man and then I pushed that button and that man answered the phone. I couldn't move so I just kept saying 'Help me! Help me! Help me!' I told him my name and my address and my daughter's name and address and that's all I remember. After that, I was alright.

I have the Philips Lifeline because of my age and living by myself. I feel more secure with it. If I need help, it's right there and they all have been very helpful and very friendly. I'm really happy to have it.

I've fallen and can't get back up on my own. There were a few times and the Philips Lifeline team gets me up. I would recommend them.

I got the Philips Lifeline because I couldn't hear. They've been very helpful and very good. I would recommend.

I was falling a lot and I'm home by myself. My daughter's at work so she insisted that I get the Philips Lifeline so that in case I fell, I could let them about it. I try to be more careful where I don't keep falling. Right after I got it, I was making my bed and I bend over and the necklace fell off of me and I stepped on it and right away, they were there for me. So I know it works. Right away they asked if I was okay and everything. It has helped me a lot. I would recommend it to anybody. So far, I'm happy with it.

I fall down sometimes and then I can't get up. If my caretaker is not here I have to call Lifeline or 911.

I've benefited from having the Philips Lifeline and I've had no difficulties except when there's an outage. I'm profoundly deaf. It has been good. It's hard for me to understand when they're calling me or whenever I alert them and so what they do instead of talking to me is call on my telephone and I read what they say. So I've covered that deficiency which they have no control over. I have control by having them use the telephone. I hang up and then ask them to call. They already know how to reach me. I've had no problems.

Philips is very good and we all feel quite secure when she wears it. I think it's a great service for other people. It really is and that they keep checking on you, if everything's okay. I think it's very good.

I've only used Philips Lifeline twice since I had it. Interacting with the team was fine. I seem to be better now since I had Philips. I would recommend them.

I had shingles in my legs and then I had a woman taking care of me for almost 2 or 3 months. My daughter works 3 days a week so I have the Philips Lifeline alert in case something happens. It doesn't bother me and I haven't had to use it yet.

I had 3 strokes that's why I got a Philips Lifeline. Based on my interactions with the team, they’re very good. We did have trouble the very first time we got it but they were able to helps us over the phone.

I was unsteady on my feet but since using the Philips Lifeline I could go outside without worrying about falling. I have the one that goes on the arm and I don't have any problem with it. Everybody at the customer service was wonderful.

She's 90 years old and needs a walker to get around and a little bit unsteady. She has had to use the Lifeline 3 times and everything's been positive. We're pleased with it and without it, she would have probably laid helpless for an hour or two until somebody got to her.

I'm doing great with Philips Lifeline. I feel more secure that I've got it on. If I go down and I don't think of anything else, I can push the button. It's doing its job. I live in a complex of apartments and many of us wear one and it's been used quite a few times. I got it because I've got blood clots in my lungs and have a hard time breathing plus I got arthritis in my knees. And my granddaughter who is in the medical field said that it was necessary...

I got the Philips Lifeline because it helps me out a lot. I got the one they gave me a long time ago. Now I know I got something I could call in if I get real sick and I know that someone would be here if I fall on the floor. I once had a stroke and I'm getting sometimes good, sometimes not and my hands are numb, my legs are numb. I'm in a wheelchair. When that happens, the lifeline comes in handy.

I purchased the Philips Lifeline because of my age. I like it.

I'm 87 years old and I'm living all alone and needed a medical device so I purchased Philips Lifeline. With it I'm completely independent. My phone went dead for one week and I could not get the phone company to tell them that my phone was dead but Philips did it. Whoever that operator was on, she called me to let me know that she called and told them about the phone. During this time that I had no phone, I knew that all I had to do was push my button and they would answer me. That gave me peace. I highly recommend it. They are terrific!

The people are really nice. It’s just that it didn’t go off like it’s supposed to. She fell three times but it hadn’t detected it. She decided to get on the swing one day. She fell out of that and it didn’t go off. She fell down flat in the backyard and it didn’t go off. We’re not satisfied with it at all. We really want to cancel it.

I'm 92 years old and I'm in a wheelchair. I have two daughters close by but I live by myself. So I needed a medical alert service. Since I had Philips Lifeline I feel more independent and have fewer worries. I would recommend it to anyone.

I've had several surgeries including knee surgeries and my doctor said I won't be staying alone unless I had a medical alert device. Now since I started using one, a Philips Lifeline, I feel independent. I wear it around my neck every day and so far I haven't had to use it. Thank God. But I check it out every month and it works and they have been real nice and courteous. The only thing is that it takes so long for somebody to come to the phone. You got to stand there waiting. Also the device is here in my living room. I live in a mobile home and I sleep in a bedroom in the back. I'm not sure whether it would work that far - if they could hear me.

It’s good to have and I do recommend it. I was concerned that I was falling a lot so I decided to have this medical alert device. There was one time when Philips Lifeline had to break in my house because I couldn't get to the door to let them in. Now my sons know that I wear it, and they’ve been less worried.

I'm worried. My son lives next door. He works all the time and they're thinking to go to Florida and they'll be gone a week. My daughter is thinking to go to Myrtle Beach and they'll be gone a week so having a Lifeline kind of lifts it because I know they both will be doing it the same time and there won't be anybody around here that I can really call on if I had to have some help except for Philips Lifeline -- I depend on them if I should really need them.

I had fallen down a couple of times and since using Philips Lifeline I feel more secure. It's a wonderful thing to have.

I fell and that led me to need a medical alert device. Occasionally when I fall, I push the button.

The Philips Lifeline works fine. I enjoy it and I use it. I wear the little thing around my neck and so far, I haven't had to use it but wife used it before I did. I'd rate it the best.

I needed Philips Lifeline handy like when we're outside and away from the phone. I'm 82 years old and I just wanted extra security. I never had to use the thing though except for checks. Dealing with the team was just terrific. Everybody has been an angel and we recommended it. We liked it that much; my wife's got about 10 or 12 other people who have already gotten it.

My late son who was an oceanographer was constantly getting things for me because he was all over the world doing underwater filming. He called 3 years ago and said, “You're going to get something, but you got to call Rob and tell him to install it.” I said “Mike, what is it?” He said, “You'll see when it comes.” The doorbell rang and here it was, the Philips Lifeline medical alert device. I said, “Mike, this is ridiculous. I don't need it.” He said, “Yes you do because you could trip and fall in the house and you could lie there and nobody would know it. I want you to have it.” And I have kept it and wear it all the time when I'm in the house. I wear it around my neck even when I take my shower.

It’s nice to know that we have Philips Lifeline and I'm glad that we do. I don't care for the hours that they call to the monthly check. We have learned to take care of that on our own. The first time and the second time they called was in the wee hours of the evening like 3 o'clock in the morning, and I'm sure that it's a matter of different time zones. If you could change anything that would be one thing. We were in the middle of sleep and that made us jump and wake everybody up and think something was wrong. But we've corrected that. We just call on the first of the month and say we're doing our monthly check.

I purchased Philips Lifeline because I had a stroke and I live by myself. Since I have it I had fewer worries. I've had it for two years. I wear it around my neck and I use it about three times a week.

I got the Philips Lifeline because my sister knew that I fell a few times and if I hadn't opened my big mouth, they wouldn't know it. My sister and daughter wanted me to have it so that's why my sister arranged for me to have one. I'm 76 and it was just clumsiness on my part that I fell but I never know. I'm here alone in my apartment.

I had healthcare for a while and they had me get the Philip's Lifeline. I’m in a wheelchair. I can’t walk, can’t stand without holding to something so I keep it because I could need it anytime. Thank the Lord, I haven’t needed them. But it makes me feel safer to know that I can get somebody in a hurry if I need to. They do a test call every month to make sure it was working and every time they do a test call it does work pretty well.

I haven't had any problems with the Philips Lifeline. I feel that something is watching me. I don't even remember why I got it. I've had it for so long - maybe because I was alone in the apartment and I'm not young anymore. I haven't called them lately but I used to have to call on a regular basis. I'm happy with it and it doesn't bother me. I also feel that if I need help I can get it. The only thing is that it only works in the apartment. If I'm on the streets and I have trouble I don't think it will work.

My sister-in-law and brother were always going out and leaving me here alone and they advised me to get a medical alert device. Since using Philips Lifeline, everything has been okay. I have spoken to customer service a couple of times when something went wrong. They're very friendly. They were courteous. I'm happy with Philips Lifeline. Their technology works good. I would recommend them.

I got a Philips Lifeline because at my age, falling down is what concerns me the most and I've just really haven’t been careful mostly.

The Philips Lifeline team is very good. If I touch it accidentally, they call right back. I've been very fortunate that I haven't been losing it, that I do have it. My daughter ordered it for me because of the way I was walking. I was ready to fall. I'm getting a little bit better and I live with my daughter now so I'm not living alone. But I'm still keeping it.

I saw this Philips Lifeline commercial about a lady who fell and can't get up. It made me realize that I could be in that spot so I got myself this medical alert device. So far, I've never had to use it. I just have it hanging by my bed. I do worry that if I fell, I might be taken to the hospital and that's not really what I would want. I would want to be picked up, but not carried off to the hospital. So there's probably times when I would not use it for that reason. I would probably get myself up. But it’s a good feeling to know that I have it.

For some reason, I don't know why or what happened, the volume to make the Philips Lifeline device louder or higher is not working at all. Whether I move it up or down, it stays the same level and I have trouble hearing as it is so I don't know if maybe we can get a new one sent out. We like the service. It's nice and convenient. I am blind and unsteady on my feet and my son ordered it for me. He made me get it because he works and when he's not home, he's calling me every five minutes to make sure that I didn't fall down. It gives him peace of mind.

I am 81 years of age and I live by myself. I use a walker and I've fallen a few times, so I thought it was best that I get the Philips Lifeline. The team calls once in a while to check up on me. I have not had to call them for an emergency, thank the Lord, and I don't want to have to. I'm always told to wear the device, so I'm wearing it. So far, my experience with them has been fine.

My mom is almost 92 years old. She keeps her house as best she could by herself, and she doesn’t go anywhere except to the doctor’s. My niece ordered Philips Lifeline for her just in case something happens to her when she’s alone. I would certainly recommend it to others as well.

We purchase Philips Lifeline for my mother since we were scared she would fall. It was done prior to my father’s death. If my mother rings Philip, they immediately come and they also do those tests every once in a while. Philips reps were very friendly and nice.

I happen to be living alone. I'm 80 years old and my kids insisted that I get the Philips Lifeline. One of my kids called and they came out and hooked it up. The girl that came out and installed it was a sweetheart. She came out and was so patient and so talkative, explaining what she was doing and why she was going out in the back door and all these good stuff. She was very good. I just put it on and leave it on. I don't even take it off. I wear it at night. I wear it in the shower. I wear it in the tub. You name it, I wear it.

I wasn’t aware that I had a need for a medical alert device, but my daughter thought it was a good idea; she pays for it for me. She’s a traveling nurse and is gone quite a bit of the time and I’m here alone quite often. Basically, I’m healthy, but of late, I have had a little bit of an issue with my heart, and we’re attending to it. They’ve taken the medication away; I just have to record my blood pressure. Otherwise, I’m fine.

I'll be 99 years old the end of this month and I felt that I need it, that's why I got the Lifeline.