Lifeline Reviews

I had a stroke earlier this year and I needed the Philips Lifeline. Since having it I've felt more or less a little independent. The help button fits in my lifestyle and it's good.

I’m completely satisfied with Philips Lifeline. They keep checking up and have you test it out for them. It’s always worked. But I really never had to use it as such. It’s just a safety precaution so I feel relaxed with it. I’d recommend Philips Lifeline. I have no reason to think otherwise because I haven’t had any bad experience with them.

Because Juanita lives alone and in her 90s, we thought that it was a good idea to have the Philips Lifeline for backup. She's very careful and always wears her little bracelet on and never takes it off, even in the shower. But just a week ago, she had this incident. That was the first time she ever had to really use it. She woke up and was not able to get out of bed. She was having an episode and was able to push the button. It wasn't even 5 minutes before the ambulance was here and we were notified. They got here very quick. The lady could hear her very well, and she could hear the lady talking. So, that was very reassuring. She's very pleased with it.

I've had Philips Lifeline for more than ten years. I was getting older and lived alone, and my daughter thought that I should have something like Philips, so I got one. It makes me comfortable and it makes my daughter happy that I have it. Usually their reps call me once a month to have me test it, if I don’t hear. I also test it on my own. I want to make sure it’s working.

My experience with Philips Lifeline was good. At a time when I had a fall or something and I try to get in touch with people, I have no problem getting in touch with them. I would recommend it.

Me and my wife are handicapped so we needed a medical alert service. The team at Philips Lifeline always come when we need them. They've been friendly, helpful and courteous.

I fell a number of times in the house and I couldn't get up so I decided to get a Philips Lifeline. I'm more careful now but I still needed them a couple of months ago. The last time I slipped going out to the garage I was wearing it and I buzzed them. It was a little difficult to hear but we got through it and they got the firemen here in time to get me up. It's a pain in the neck when I go out, I don't take it off even though it's no good for me outside the house... But if I had taken it off that night, I don't know what I would've done...

I had a stroke and I’m living alone so I needed a medical alert device. The button is definitely comfortable, and the Lifeline team checks me in once a month.

I had an emergency and they took me to the hospital. I was in the hospital two months. They said if my neighbor hadn’t called an ambulance, I may not have made it. Because of that, I decided to purchase the Philips Lifeline medical alert device. Since using it, I’m a lot more confident. I feel more secure with the button. It’s good to know it’s there. I’ve had a couple of misunderstood situations where they called and wanted to know if I needed help, but I said no.

Philips Lifeline has been very good. I've used it four times. One time when I was talking with their operator on the other end, the firemen were at my front door, so it's very efficient. I just wonder why my neighbor who also has Philips always get a call from them to check at her Lifeline while I don't, though I don't mind because I don't want to have them call me all the time to see if it's working. But I am very satisfied with my experience. I only wish that the lifeline would reach further because I can only use it at home. It's limited. I can't even use it when shopping.

The Philips Lifeline is my first medical alert and I'm happy with it. I've been falling a lot. Sometimes I'd fall and there would be nobody around, so I'd have to crawl to get to a phone. I heard it advertised one day, so I called. Now, I'm not as scared of falling as I was because I know I can get help. Every time I call, they've been wonderful, but once or twice, I couldn't reach a phone and they called somebody to get to me, and it's just been wonderful. I'm comfortable with the device - more comfortable with it than I'd be without it. I won't trade them for anybody else. I hope everybody else that gets one feels the same way about it as I do.

I’m 90-plus year old. My daughter bought Philips Lifeline for me. I wear it like a wristwatch. It’s comfortable and easy to use. I recommend them.

The one time I had to use the Philips Lifeline, it was about 1 in the morning. I had slipped in my half-bath, which is very near the front door, so I hit the button. They came on, and were very polite. I said, "Look, here's all I need. Call the sheriff's department, get him to send one person in here because all I need is a hand up [as I was kind of wedged in that bathroom]. I don't need the ambulance showing up." Well, they did that. The deputy came in, gave me a hand up. Before the deputy left, she said, "Now, are you sure you're okay?" Well, I didn't know my jaw was broken until the next day - that's when it started swelling. The next day, I got a call from Lifeline. They wanted to know how I was doing. I said, "I'm pretty much okay." The odd thing about it was they acted like they were upset that they didn't drag the whole EMT around here, etc. That definitely didn't sit right with me and that's been my only negative experience with them.

I broke my hip a year ago and I'm just starting to learn how to walk again. I walk with a cane. I'm home a lot of times by myself and if I fall, I need to have someone that could come and help me. So we got the Philips Lifeline because we were very interested in it in any case I need it. The Lifeline team had been great to me. There have been a couple of times I had to use them, and they don't take long before they get here, and that's what I like. I'm very happy with Philips Lifeline, I got no complaints with them.

Very good experience with Philips Lifeline.

They’re all right and I’ve recommended them to a couple of friends. I haven't really had any kind of emergency yet, but they’d call and see if I’m all right.

I've been real pleased with Philips and it was a wonderful thing to have. I tell all my friends. I have it for several years and I used it several times. I fell a couple of times so I had to go to the hospital. My neighbor had my phone number so when I pushed the button, he was here. It sure helps to know that somebody was around that I could get a hold of. Philips Lifeline was a lifesaver.

Philips Lifeline gives my children peace of mind. I'm 83 and my children were concerned that I should have some kind of security because I live alone. They live out of town so they're not right here to check on me. So I wear it all the time, except when I go to town because away from home, it doesn't really work. I haven't had any problems so I haven't called but I feel more secure knowing I have something that I can contact. A couple of times they checked on it and made sure it was working properly.

I became very unsteady on my feet and I fell, so I needed a medical alert device. I haven’t had any trouble with Philips Lifeline. I wear it all the time and I had no problems. Since using it, I feel very secure. I think they are doing everything right.

I fall down and can’t get up by myself. When that happens, I can just mash the button on the Philips Lifeline and somebody will come and pick me up. They will call my sons too. It’s easier to have one around my neck. They call and check on me every month. I never call except for the one time I fell down and nobody was around. I know I've got it and it’s good to have.

Philips Lifeline has been great. I've had to use it 3 or 4 times when I fall. It's wonderful. Definitely a good one.

My daughter insisted that I get the Philips Lifeline medical alert device after I got a pacemaker. I told her I didn’t need it, but she said, “Well, I’m not getting it for you. I’m getting it for me.” So, she made all the arrangements and got it and gave it to me. She has often said that when I’m wearing this, she doesn’t have to worry about me. I’ve worn it around my neck ever since. Fortunately, I haven’t had to use it all these years and I’m grateful for that.

I've had nothing but good with my Philips Lifeline. I have needed them once and they were instant. I had a fall a couple of months ago which I'm still not over. I fell on the garage and it was 5 minutes until I heard my sister and brother-in-law coming in the garage. They knew how to get in. And then my daughter-in-law was here so that all come from Philips Lifeline because they contacted them. I had it on when I had the fall in the garage and I had prompt attention. My son and daughter-in-law have gotten this for me, and they have the phone numbers of my sister and my son and daughter-in-law and they got here so quick and then have taken me to the hospital. So I could not have asked for better, quicker response than what I had from Philips Lifeline. Every once in a while, I'd take it off but now I don't even think about taking this necklace off. I'm very pleased and I could not have asked for any better service. I would recommend them a hundred percent to anybody because they have been so prompt when I have needed them. I hope I don't need them anymore but I know that they're like 1 minute away when I do need them. They're instant and so I can't ask for better service.

They're very quick. Even when I had accidents and I hit it accidentally, they responded really fast. I’m enjoying it. I feel safe and I love it.

I got my Philips lifeline because I kept losing my balance and falling out of bed when I was trying to get out. And I'm on oxygen 24/7. With it, I feel more independent and have fewer worries. I know it's there but I haven't had to use it, but I know it's there as a back-up. It's a good system.

A few of my friends have the Philips Lifeline and they're pleased with theirs too. I feel more secure that I have it. At least I'll be in touch with somebody in case something happens. I'm by myself and I fell. I'll be 79 and have rheumatoid arthritis and I use a walker when I go out. At home, I don't use it as much, but I did fall and break my arm a couple of years ago. So I thought, it's about time that I did something. When I first got the Philips Lifeline, I got it through the mail. My son-in-law hooked it up. And it was the second night, I was dusting the table where the box is and I hit the button. I didn't know it was an alarm button and they answered right away and I said, "Oh, I'm sorry. It was an accident that I just hit the button by mistake." That's the only time I used it. It's over a year already that I had gotten it. It's still around my neck so wherever I go, it's with me. But I don't know how far I could go with this.

My family was concerned so they got the Philips Lifeline for me. I've never had to use the lifeline per se. I have never called them voluntarily but I know it's working because they call me if I do something. I have dropped the thing and gotten a call because they thought I had fallen so I've learned not to drop it on the floor. And I was exercising one day and they thought I called them and I didn't. The only thing I would really, really, really like to have for this is something that you could take outside the house like a GPS. It would be nice if there is something that could have a bigger range.

My daughter was worried about me so she got Philips Lifeline for me. I wear it every day when I'm around the house. It gives peace of mind especially if you are living alone. It works well in the house and in the yard. It's nice to have and I'm happy with it. The technology is great. Also, their team has been extremely nice and helpful. I couldn't ask for anything better. The only thing I could suggest is that one day, I will get a lifeline where it can be worn when I go shopping or anything like that. A lot of women tend to, when they get older, fall down or whatever when they're in a grocery store so it would be a nice thing to have Philips.

I was living alone when my husband died, and my children insisted that I have the Philips Lifeline medical alert device in the event that I fell or didn’t feel well. So far, I haven’t had any special experiences with it. I wear it when I’m in my apartment and when I’m out. I feel more secure knowing that if, God forbid, I fell or whatever, that I could press it and I would have someone at my back and call. It gives you a little more freedom and makes you feel a little more safe. There was one time when I accidentally pressed it and they answered in just a couple of minutes. I had recommended it to other people.

I'm 83 years old and in A-Fib. I have fallen a couple of times and had to call the ambulance to come get me. So my family decided to get the Philips Lifeline so I could feel more secure. I have the kind that if I'm unconscious, it will pick up without me pushing a button. I wear it all the time. I've talked with them a few times. I had to ask some questions and they were very nice. So far, I have not had to use it.

My daughter called several companies and decided on the one that I have, Philips Lifeline. My daughter called up and it was arranged immediately. No difficulties at all. It’s my first experience to use a medical alert device and it’s been a couple of years. Their medical alert technology works very well. Customer service team was very alert. Called with a minor bump and they’ve been right on top of it.

I wouldn’t have had this Philips Lifeline medical alert device except that they said I passed out. I don’t know what happened. I was cleaning the house, getting everything to the kitchen so I wouldn’t have to run back and forth. And the next thing I know, I woke up. I was about to freeze and the door was open, the lights were on, and it was daylight. They said I passed out. If I did, I slept all night on the floor. They took me to the hospital and the doctor wouldn’t let me leave unless I agreed to wear this medical alert device. Nothing has happened since.

I got the Philips Lifeline because I'm alone. I have a lot of stairs and I have arthritis. I had a little problem with it at first. They had the wrong number for my 911. It sounded like the other people in the area that might have this. They also were going in the wrong area, but they got that straightened out anyway. I would recommend them.

I had a neighbor who fell on ice and she got hurt quite badly. Like me, she was by herself that day, too. I had to hurry up and get dressed so I could go out and help her. She got up by herself but I went over to help her and the blood was just gushing out. I got 911 right away and they came out and had trouble, too, because the roads were icy. It was an experience that I had seen and I didn’t like the looks of it and I thought, “No, I can’t go through anything like that. When you need help, you need help.” And so, I purchased Philips Lifeline. I got the one for the wrist, because I didn’t care for the one hanging around the neck.

Philips Lifeline gives more protection. I'm disabled so my family wanted me to have a medical alert device in case I have an accident. It's been pretty good. I have once accidentally used it and they came 4 o'clock in the morning.

My daughter had me purchased this medical alert device. At the time that I got it, I was about to fall. I was stumbling and everything, and she was afraid I’d fall and break my neck and be there by myself. I wear it when I go outside or if I'm climbing. I don't wear it all the time. It bothers me around my neck especially if it's hot and I'm outside but it's a good thing to really have it. I've pressed the button by mistake one day and they answered right away. They were friendly and helpful.

I couldn't get out of the bed, couldn't even bend and couldn't get down the hall. I fall all over the place and I didn't know what I was going to do and then I called the little man and then I pushed that button and that man answered the phone. I couldn't move so I just kept saying 'Help me! Help me! Help me!' I told him my name and my address and my daughter's name and address and that's all I remember. After that, I was alright.

I have the Philips Lifeline because of my age and living by myself. I feel more secure with it. If I need help, it's right there and they all have been very helpful and very friendly. I'm really happy to have it.

I've fallen and can't get back up on my own. There were a few times and the Philips Lifeline team gets me up. I would recommend them.

I got the Philips Lifeline because I couldn't hear. They've been very helpful and very good. I would recommend.

I was falling a lot and I'm home by myself. My daughter's at work so she insisted that I get the Philips Lifeline so that in case I fell, I could let them about it. I try to be more careful where I don't keep falling. Right after I got it, I was making my bed and I bend over and the necklace fell off of me and I stepped on it and right away, they were there for me. So I know it works. Right away they asked if I was okay and everything. It has helped me a lot. I would recommend it to anybody. So far, I'm happy with it.

I fall down sometimes and then I can't get up. If my caretaker is not here I have to call Lifeline or 911.

I've benefited from having the Philips Lifeline and I've had no difficulties except when there's an outage. I'm profoundly deaf. It has been good. It's hard for me to understand when they're calling me or whenever I alert them and so what they do instead of talking to me is call on my telephone and I read what they say. So I've covered that deficiency which they have no control over. I have control by having them use the telephone. I hang up and then ask them to call. They already know how to reach me. I've had no problems.

Philips is very good and we all feel quite secure when she wears it. I think it's a great service for other people. It really is and that they keep checking on you, if everything's okay. I think it's very good.

I've only used Philips Lifeline twice since I had it. Interacting with the team was fine. I seem to be better now since I had Philips. I would recommend them.

I had shingles in my legs and then I had a woman taking care of me for almost 2 or 3 months. My daughter works 3 days a week so I have the Philips Lifeline alert in case something happens. It doesn't bother me and I haven't had to use it yet.

I had 3 strokes that's why I got a Philips Lifeline. Based on my interactions with the team, they’re very good. We did have trouble the very first time we got it but they were able to helps us over the phone.

I was unsteady on my feet but since using the Philips Lifeline I could go outside without worrying about falling. I have the one that goes on the arm and I don't have any problem with it. Everybody at the customer service was wonderful.

She's 90 years old and needs a walker to get around and a little bit unsteady. She has had to use the Lifeline 3 times and everything's been positive. We're pleased with it and without it, she would have probably laid helpless for an hour or two until somebody got to her.

I'm doing great with Philips Lifeline. I feel more secure that I've got it on. If I go down and I don't think of anything else, I can push the button. It's doing its job. I live in a complex of apartments and many of us wear one and it's been used quite a few times. I got it because I've got blood clots in my lungs and have a hard time breathing plus I got arthritis in my knees. And my granddaughter who is in the medical field said that it was necessary...

I got the Philips Lifeline because it helps me out a lot. I got the one they gave me a long time ago. Now I know I got something I could call in if I get real sick and I know that someone would be here if I fall on the floor. I once had a stroke and I'm getting sometimes good, sometimes not and my hands are numb, my legs are numb. I'm in a wheelchair. When that happens, the lifeline comes in handy.

I purchased the Philips Lifeline because of my age. I like it.

I'm 87 years old and I'm living all alone and needed a medical device so I purchased Philips Lifeline. With it I'm completely independent. My phone went dead for one week and I could not get the phone company to tell them that my phone was dead but Philips did it. Whoever that operator was on, she called me to let me know that she called and told them about the phone. During this time that I had no phone, I knew that all I had to do was push my button and they would answer me. That gave me peace. I highly recommend it. They are terrific!

The people are really nice. It’s just that it didn’t go off like it’s supposed to. She fell three times but it hadn’t detected it. She decided to get on the swing one day. She fell out of that and it didn’t go off. She fell down flat in the backyard and it didn’t go off. We’re not satisfied with it at all. We really want to cancel it.

I'm 92 years old and I'm in a wheelchair. I have two daughters close by but I live by myself. So I needed a medical alert service. Since I had Philips Lifeline I feel more independent and have fewer worries. I would recommend it to anyone.

I've had several surgeries including knee surgeries and my doctor said I won't be staying alone unless I had a medical alert device. Now since I started using one, a Philips Lifeline, I feel independent. I wear it around my neck every day and so far I haven't had to use it. Thank God. But I check it out every month and it works and they have been real nice and courteous. The only thing is that it takes so long for somebody to come to the phone. You got to stand there waiting. Also the device is here in my living room. I live in a mobile home and I sleep in a bedroom in the back. I'm not sure whether it would work that far - if they could hear me.

It’s good to have and I do recommend it. I was concerned that I was falling a lot so I decided to have this medical alert device. There was one time when Philips Lifeline had to break in my house because I couldn't get to the door to let them in. Now my sons know that I wear it, and they’ve been less worried.

I'm worried. My son lives next door. He works all the time and they're thinking to go to Florida and they'll be gone a week. My daughter is thinking to go to Myrtle Beach and they'll be gone a week so having a Lifeline kind of lifts it because I know they both will be doing it the same time and there won't be anybody around here that I can really call on if I had to have some help except for Philips Lifeline -- I depend on them if I should really need them.

I had fallen down a couple of times and since using Philips Lifeline I feel more secure. It's a wonderful thing to have.

I fell and that led me to need a medical alert device. Occasionally when I fall, I push the button.

The Philips Lifeline works fine. I enjoy it and I use it. I wear the little thing around my neck and so far, I haven't had to use it but wife used it before I did. I'd rate it the best.

I needed Philips Lifeline handy like when we're outside and away from the phone. I'm 82 years old and I just wanted extra security. I never had to use the thing though except for checks. Dealing with the team was just terrific. Everybody has been an angel and we recommended it. We liked it that much; my wife's got about 10 or 12 other people who have already gotten it.

My late son who was an oceanographer was constantly getting things for me because he was all over the world doing underwater filming. He called 3 years ago and said, “You're going to get something, but you got to call Rob and tell him to install it.” I said “Mike, what is it?” He said, “You'll see when it comes.” The doorbell rang and here it was, the Philips Lifeline medical alert device. I said, “Mike, this is ridiculous. I don't need it.” He said, “Yes you do because you could trip and fall in the house and you could lie there and nobody would know it. I want you to have it.” And I have kept it and wear it all the time when I'm in the house. I wear it around my neck even when I take my shower.

It’s nice to know that we have Philips Lifeline and I'm glad that we do. I don't care for the hours that they call to the monthly check. We have learned to take care of that on our own. The first time and the second time they called was in the wee hours of the evening like 3 o'clock in the morning, and I'm sure that it's a matter of different time zones. If you could change anything that would be one thing. We were in the middle of sleep and that made us jump and wake everybody up and think something was wrong. But we've corrected that. We just call on the first of the month and say we're doing our monthly check.

I purchased Philips Lifeline because I had a stroke and I live by myself. Since I have it I had fewer worries. I've had it for two years. I wear it around my neck and I use it about three times a week.

I got the Philips Lifeline because my sister knew that I fell a few times and if I hadn't opened my big mouth, they wouldn't know it. My sister and daughter wanted me to have it so that's why my sister arranged for me to have one. I'm 76 and it was just clumsiness on my part that I fell but I never know. I'm here alone in my apartment.

I had healthcare for a while and they had me get the Philip's Lifeline. I’m in a wheelchair. I can’t walk, can’t stand without holding to something so I keep it because I could need it anytime. Thank the Lord, I haven’t needed them. But it makes me feel safer to know that I can get somebody in a hurry if I need to. They do a test call every month to make sure it was working and every time they do a test call it does work pretty well.

I haven't had any problems with the Philips Lifeline. I feel that something is watching me. I don't even remember why I got it. I've had it for so long - maybe because I was alone in the apartment and I'm not young anymore. I haven't called them lately but I used to have to call on a regular basis. I'm happy with it and it doesn't bother me. I also feel that if I need help I can get it. The only thing is that it only works in the apartment. If I'm on the streets and I have trouble I don't think it will work.

My sister-in-law and brother were always going out and leaving me here alone and they advised me to get a medical alert device. Since using Philips Lifeline, everything has been okay. I have spoken to customer service a couple of times when something went wrong. They're very friendly. They were courteous. I'm happy with Philips Lifeline. Their technology works good. I would recommend them.

I got a Philips Lifeline because at my age, falling down is what concerns me the most and I've just really haven’t been careful mostly.

The Philips Lifeline team is very good. If I touch it accidentally, they call right back. I've been very fortunate that I haven't been losing it, that I do have it. My daughter ordered it for me because of the way I was walking. I was ready to fall. I'm getting a little bit better and I live with my daughter now so I'm not living alone. But I'm still keeping it.

I saw this Philips Lifeline commercial about a lady who fell and can't get up. It made me realize that I could be in that spot so I got myself this medical alert device. So far, I've never had to use it. I just have it hanging by my bed. I do worry that if I fell, I might be taken to the hospital and that's not really what I would want. I would want to be picked up, but not carried off to the hospital. So there's probably times when I would not use it for that reason. I would probably get myself up. But it’s a good feeling to know that I have it.

For some reason, I don't know why or what happened, the volume to make the Philips Lifeline device louder or higher is not working at all. Whether I move it up or down, it stays the same level and I have trouble hearing as it is so I don't know if maybe we can get a new one sent out. We like the service. It's nice and convenient. I am blind and unsteady on my feet and my son ordered it for me. He made me get it because he works and when he's not home, he's calling me every five minutes to make sure that I didn't fall down. It gives him peace of mind.

I am 81 years of age and I live by myself. I use a walker and I've fallen a few times, so I thought it was best that I get the Philips Lifeline. The team calls once in a while to check up on me. I have not had to call them for an emergency, thank the Lord, and I don't want to have to. I'm always told to wear the device, so I'm wearing it. So far, my experience with them has been fine.

My mom is almost 92 years old. She keeps her house as best she could by herself, and she doesn’t go anywhere except to the doctor’s. My niece ordered Philips Lifeline for her just in case something happens to her when she’s alone. I would certainly recommend it to others as well.

We purchase Philips Lifeline for my mother since we were scared she would fall. It was done prior to my father’s death. If my mother rings Philip, they immediately come and they also do those tests every once in a while. Philips reps were very friendly and nice.

I happen to be living alone. I'm 80 years old and my kids insisted that I get the Philips Lifeline. One of my kids called and they came out and hooked it up. The girl that came out and installed it was a sweetheart. She came out and was so patient and so talkative, explaining what she was doing and why she was going out in the back door and all these good stuff. She was very good. I just put it on and leave it on. I don't even take it off. I wear it at night. I wear it in the shower. I wear it in the tub. You name it, I wear it.

I wasn’t aware that I had a need for a medical alert device, but my daughter thought it was a good idea; she pays for it for me. She’s a traveling nurse and is gone quite a bit of the time and I’m here alone quite often. Basically, I’m healthy, but of late, I have had a little bit of an issue with my heart, and we’re attending to it. They’ve taken the medication away; I just have to record my blood pressure. Otherwise, I’m fine.

I'll be 99 years old the end of this month and I felt that I need it, that's why I got the Lifeline.

I purchased my lifeline because in case I fall, I don't have anybody close by that I can deal with and I've fallen before, I had a couple of minor strokes also, so I worry about that. So far I just have to watch it so I don't trigger it automatically which is kind of a nuisance. Bending over seems to be a problem for triggering when I don't want it to. But I've been quite happy with Philips Lifeline.

I had two fall downs before I purchased the Philips Lifeline. I heard about it when I was in rehab following surgery. I got a brochure on it and I called and got in touch with them to try it out. I've had two fall downs since I purchased it and in one of the two events it helped me a lot. In the other event, I was able to get up on my own and didn't need any help. I noticed that I had to avoid it quite a bit. I set it off frequently and so I had to avoid wiping my chest. Sometimes if I spill food on my chest and go to wipe it off, it will set off the alarm. I've had as many as 7 or 8 false alarms that way. I think their staff are Red Cross members and they call immediately and response has been very good. I'd recommend.

We called in recently because I had taken a fall. I was not wearing my lifeline that day and I could kick myself for that because I broke my hip. We did call them then to make sure that everything was working okay and it was.

I live by myself so I purchased a medical alert device. My granddaughter did the ordering process. I’ve had Philips Lifeline for several years. I have no complaints. I haven’t had to use it or anything about their medical alert technology, so I really haven’t had any experience. But, Philips Lifeline team let you know that they want you to respond. They’re very friendly. I would recommend them.

Since using Philips Lifeline, I've been able to get around more. They're a hundred percent friendly and the customer service is good. I push the button and eventually I talk to them.

I fell down and broke my ankle so my daughter ordered the Lifeline for me. I haven't had to use it for an accident but I wear it and it doesn't feel uncomfortable. I would recommend them.

I've had my Philips Lifeline for seven years and I have never had an occasion to use it. We purchased it because my husband went in a nursing home and my children insisted. The ordering process was extremely simple. I've never had any trouble with it. The Philips Lifeline team is very polite. I've been checking in once a month.

I'm 87 years old. I have about five major conditions and I live by myself. That's made me to purchase a medical device. I've had it before. I had it even when I was living with my two stepdaughters. I haven't had much experience with Philips Lifeline because I haven't had to use it much. I run a few tests about it and so far thank goodness. It's always been right on the moment at least. Their medical alert technology seems to be right on the ball. Whenever I run a test, there's always somebody right on the test. I haven't had actually used it for emergency yet.

I've had the Philips Lifeline before I moved here and I had thought maybe I would no longer use it but I still find it useful if I fall or have an accident. I can press the button and get response faster than I could. Here, they have two cords to pull but you're not always near them. When I did fall and break my hip, I could not reach the cord but I did press the button.

I've set off the Philips Lifeline a couple of times. I was shampooing my hair at the kitchen sink and I had it on, and I leaned over. Evidently it hit the metal corner and it went off. But they were right on the phone. They'd say, "Mrs. **, are you okay?" And I said, "It was me." So far, I've had no problems. I'm incapacitated. I had a stroke and cancer and then a herniated disk removed and a couple of bouts in rehab. My son was living with me but he moved back home, so I thought it might be a good idea. I've had it for quite a while. A friend had told me about it and she heard of it from her doctor.

Philip's Lifeline saved me once. I fell and I had to call. I don't know how they got here all so fast. The time I fell, by that time the police was here, the ambulance was here and they got me to the hospital quick. I'm satisfied with it. I wear it all the time. It's a wonder I haven't punched it in the bed because some of them take it and hang it on the bedpost or something but I just leave it on. Or if I go out, I take it off sometimes because I know it doesn't do me any good out.

I got Philips Lifeline as a gift from our daughter. She bought it because she thought we might need it. But I don’t have any worries, I have my wife that takes care of me so I’m in good shape that way. I've never used it but I think the medical alert technology is great.

I had no problem with Philips Lifeline. I had no experience using it but I've just been wearing it all the time. I'm satisfied with it. I believe it will work good because they called me and asked me to mash that button and we talked on it.

Phillips Lifeline works. That’s all that matters. She’s deaf - her experience so far when she used it was successful and we had no problems with it. It’s important to me that when there’s nobody else around and she hits it, the neighbors come in, I get a call, and it works. I’d recommend it to a friend.

I had a heart attack and had my Philips Lifeline since last December. My doctor and my daughter recommended that I get it so I got it. I probably wouldn't have bought it, purchase it, or rented it or whatever I could do except that my daughter was quite concerned. And it made her happier that I had it. It does give me a little bit of confidence because I do spend a lot of time at home. But it bothers me that when I'm out and about, I don't know how well it would work if I was 5 miles from home. Anyway I haven't had use for it but I'm lucky in that respect. The only time I used it was when I was mucking around and hit it by mistake. I got it on my wrist and I never think about it except when I put on a shirt or something and it's in the way again. However I wouldn't say that it's uncomfortable because I got a watch on the other arm and neither one of them seem to bother me.

We had a little bit of a problem getting it re-framed. Waited for it to really work and we come to find out that the little button had changed and it was still in the box. So we saw and got that, and everything was fine. I just had to get used to it a little. But I know if I get hurt or fall or anything, all I have to do is call them. And they're real friendly and nice people.

I have no problem with Philips Lifeline. So far, it’s pretty good. It doesn't interfere at all with my everyday life. It’s convenient as well. The only problem I've had is with the cable. Something went out and it just wasn't connected right somehow and it wasn't working. And then one of the gentlemen told me one of my lines was not connected right and he described which one I should use, the big heavy black one, and it started to work out okay. Anybody who wants to use it would be very satisfied with trying it out.

My sister-in-law insisted in me getting Philips Lifeline because there was this one time I fell and the only person I could call was her. I did not use any other medical alert service before that because I didn't have any problems; but all of a sudden I got a problem falling, so that’s why I agreed to get it.

I always wear my Philips Lifeline. I'm alone, so if I would need help, I have my Philips Lifeline. I've never had any problem as far as health-wise myself, but you never know when you're by yourself. If you'd fall or something, I'm glad I have it. Sometimes they'll call and then have me check it to see if it comes through good, which it does. It was actually done just a couple of days ago. Some lady called and she wanted me to touch my button and she said it comes through loud and clear, so that was good. The representatives are very courteous. They're a nice group of people.

My one daughter who works at the hospital got the Lifeline for me and I've never had any problems with it or their team. They've only called about two or three times.

My daughter did the ordering process with Philips Lifeline while I was in the hospital. Their team and representatives are good; that’s all I care about. I wear IT around my neck and if I need to, I’d push the button. There was one time that I accidentally hit the wrong button while I was calling but other than that, I hadn’t had any problems with Philips Lifeline.

I have Congestive Heart Failure and sometimes I'm a little short of breath. I'm 84, I'm going to be 85 soon and my children felt that I really should have a Lifeline in the house when someone wasn't here. Well, very fortunately I haven't had to use it... to have anyone come or anything like that, so that's wonderful. But every now and again, I test my Philips Lifeline and it's fine. When I do test it, they come on very quickly and ask me if I need help and I say no. I really don't have any problem with it. Interacting with their team is great. It's totally worthwhile. Anyone who is older and if they're alone at times, particularly not in good health (whether they are or not) should have one.

I have no problem with Philips Lifeline. I’d recommend it. It’s worked for me. I used it a year ago. I fell in the living room and they got the medics here. It works... and I’m supposed to be checking in the 20th of every month and I haven’t done it yet, I forget it, but they understand.

My son bought the Philips Lifeline just as a precaution because everyday I'm by myself. I like it so far.

I've had good experience with Philips Lifeline. When I've fallen asleep and my arms across it, they’ll usually call me and ask if I'm all right because the buzzer went off. Everybody’s been very kind and they speak quite distinctly because they know I can’t hear very well. I’m not allowed to go out of the house by myself and I go according to what they say. I’d recommend them.

We got Philips Lifeline when we moved here. This was our first medical alert device and my husband was the one who ordered it. So far, we have not had to call in an emergency situation, but we’re pleased to have this as a precaution. We have had no problems with the system at all. The help button is very easy to wear and to operate. The Phillips team calls us around once every six weeks to check that the mechanism is working properly and that we could reach them if we would ever need their assistance. We’re pleased that we have Philips Lifeline.

stuff. We highly recommend it.

Philips Lifeline is okay. I wear it all the time and the help button fits into my everyday lifestyle. It's connected to Mercy Lifeline. The technology is the best. Their reps are very nice. I've had very good service from them. I’d recommend Philips Lifeline.

They call to test the Lifeline and I don’t seem to have any trouble with it. The button is just in the way of my clothes but otherwise I have no problem with Philips Lifeline. Talking to their team always proceeds normally and smoothly. I’d recommend them.

I have no problem with Philips Lifeline. I've been very satisfied. I've been wearing it for 25 years. My husband died 26 years ago and about 6 months after that I started to wear it because the kids were away and they kept calling and calling. So I said, "You got to have a life of your own. I'm gonna get Philips Lifeline and then you don't have to worry about me." It's been wonderful. I have no problems. They test it every month to see that my pendant is working. My daughter lives in Florida and she also wears one because her husband was also wearing one because she was working. My neighbor also has to wear it two years ago. She started to wear it because she's alone now. We're very satisfied with Philips Lifeline.

My husband passed away six years ago and so my son didn't want me to live by myself, although I have wonderful neighbors. He just asked me to go ahead and order one Philips Lifeline and see how I liked it, and that's how I started with my help button. My son took care of it because he worries about me. I live alone, and I'm 93 years old, and he saw me doing my sheets and standing on a stepladder. I wear my Philips Lifeline all the time, except when I go to town. I wear it around the yard but I don't wear it when I'm going out. I've had very good luck; I've never really had to use it. Nothing has changed in my everyday life since wearing it. It's just been the same as always. I've never had any bad thing happen, just the normal.

My son ordered my Philips Lifeline. Whenever I'm by myself in the house, go to the mailbox, or had to leave the room or the house, I wear it. But I don't wear it around the house if they're with me in there. I'm not sure if I still have service when my telephone is out of order. I have had that experience several times now and usually at night. I see the reset button flashing and I have to reset it to let me know that my phone is disconnected. I have that problem of calling the company in the morning. They come in to see, and there's nothing wrong that they can find so I'm not a hundred percent covered.

Ordering Philips Lifeline was very easy - no problem whatsoever. I just have trouble getting the Lifeline if it’s in the bedroom and Arthur falls elsewhere, I have to run back and forth to the bedroom. If I don’t answer the telephone to speak with their reps the box itself really is not very good. I can hear them but they can’t hear. I’d speak loud but it doesn't help, so I have to get on the telephone with the box. They’re supposed to come and either change it or do something about it, and I've never heard from anyone. In general, it’s just nice to know that I can pick up the phone or I could press the button and I can get to a service instead of calling 911. It’s convenient.

We like everything about Philips Lifeline. We recommend it.

I wouldn’t do, and I’m not going to do without my Phillips Lifeline medical alert service. I live by myself and I have a fear of falling, but if I were to fall, I’ve got help. It’s around my neck. The Lifeline help button works great. I’ve had to use it a few times. I’m not going to do without mine as long as I can afford it.

I experienced falling a couple of times before because I did not use any medical alert service. With Philips Lifeline, I feel more secured now than before. I wear it on my wrist and it is comfortable. Sometimes it bothers me since I've not taken it off yet. It just makes me feel better that it is where I can reach it.

Philips Lifeline has worked for me three or four times. I fell and I've used it to get somebody here to get me up. I feel more independent and I have fewer worries. When I push my button, it always worked, and they always notify people that’s on the line. I've never had problems with them.

I have a Philips Lifeline. My daughter knows about it more than I do. I think I was not around when they put it in. I'm not really good about wearing it constantly, but I have a friend who has one too and she wears hers all the time. I like it enough to tell others about it

Ordering process at Philips Lifeline’s was quite easy. I wear my Lifeline around my neck all the time and it’s fine and convenient. It has the best technology. Their customer service reps are very pleasant. They've always done things right away.

I've really been lucky with the Lifeline because I’m old and I’ve fallen two times. I got it because about six years ago, I fell in the bathroom and I couldn't get up, and my hip broke so I went to the hospital. After I got out of the hospital, that’s when I got the Lifeline. Now I wear mine on my wrist. It’s comfortable and pretty easy to use. If I needed to use it, I could, and their people have always been good about everything.

I've never had a problem with the Lifeline team. They come out and set it up, and try it a time or two just to be sure it's working, and I wear it every day. I feel a little more secure because I know I've got it there to help me if I needed it. It doesn't bother me at all.

The Philips Lifeline team calls me every month to see how things are going. If I’m here, I answer, and if I’m not, I’m at dialysis or something. But so far, it’s going pretty good. I do go and have dialysis three days a week. But everything is okay. If I press my button, they’re here all the time. They’d be here, have a man come in and take me to the hospital where I need to go. And if I have to go to Augusta once they would come at the house and they would take me to dialysis. So the guys and girls are pretty good.

I have nothing bad to say about Philip's Lifeline. Everything was fine. I'm 91 years old and alone a lot by myself and my son thought I needed it so he got one for me. It was fine. The only thing is; I sit out on my front porch a lot and I don't know if they would hear me or it would go off inside. I don't walk around in my yard, but I could fall and they probably won't to talk to me when I fall.

I've had my lifeline since '91 and I've kept it. I'm 85 years old now and I live with my step granddaughter who's my caregiver. Now, whenever I use the Philips Lifeline, their aides would always come trotting. So I was real happy to have a lifeline. I have a sister that who lives in a retirement home and I told her and her daughters that I think she should have one, too.

I used the Philips Lifeline once or twice, and everything's worked fine. I would probably recommend them.

I've had Philips Lifeline for ten years and it has been fine. I have had occasion to call only about twice. They responded promptly both times and were perfectly friendly. They used to call me once a month to check to see if it’s working, but they stopped doing that. My experience has been perfectly satisfactory.

In the beginning when I didn't have Philip's Lifeline, I used to fall a lot, so I went and looked into it. So far it has helped me stay safe and has come to where it's convenient wearing it. I'd recommend it to people.

I had a good experience with Philips Lifeline. I'd recommend it to my friends.

Before I had my Lifeline, I had to crawl across the house, to a telephone that I could reach, pulled it off on the floor to call 911. Now with Philips LIfeline, I feel more secured. I use it in the shower or whatever. I have no trouble with it and I would recommend it

I've never pushed the button of Philips lifeline and I've never had any problems dealing with people. Everything's fine. I'd recommend them.

I haven’t had any problem dealing with Philips Lifeline team. My experience with them is good. Having it makes me feel a little more secure. I’m very much satisfied.

Before Philips Lifeline, I was just worrying if I fell, no one will be able to hear me and I wouldn't be able to get to a phone in time. Someone came out and set it up. It took maybe less than 5 to 10 minutes to do it. He was really pleasant also. Now, I can get around the house a little more with less concern because I know where the Lifeline is located and then I have the pendant around my neck, so if I do have an accident, I can easily get help. It’s pretty easy to use. Overall, the customer service team, the friendliness of the people, ordering process and the medical alert technology has actually been really nice.

I’m alone, so I got a Lifeline. With it, I have security in thinking that I can call on somebody and I think it's a great idea so long as I don't have to use it. I've had no problem with everybody that I talked to. They answer pretty fast.

I fell at home and couldn’t get to the phone so I started using Philips Lifeline. It’s impossible to use the Lifeline if I’m not in my bedroom, because that’s where the answering thing is. It would be nice to change the match for some that are GPS so that they work anyplace and every place.

The couple of times that I've needed the Philips Lifeline, it has come through fine so it's good so far. I had fallen and it came in handy. It's there if I need it and I can push the button. I'm satisfied with the customer service too.

I haven't had to use Philips Lifeline yet but their reps were nice. I would recommend them.

In 2010 I fell at my daughter’s and I broke my hip, fractured my hip. So my daughter wanted me to get this and while I was in the hospital or at the center, she calls lifeline and put it in service. I have been on it since then. I like Philips and forget that I have it except when I put on something that's tight and you can see it. I don't like that but I just ignore it.

Philips Lifeline just stays on my neck. It’s fine. It’s comfortable. I haven’t had to use it. I just call and report in each month. I've always had good luck when I report in. Philips Lifeline team is friendly and helpful.

Before using Philips Lifeline I fell once. My mother was afraid I might fall again and nobody's around. So now I have it. I wear it and don't even know it's there. I've used it once or twice. When I called them up, they were very nice.

I’m 97 and arthritic so it’s typical my family wants me to wear Philips Lifeline. Otherwise I really don’t need it. I only had to use Philips Lifeline once for a paramedic but I've had it for years and years. Every now and then they call to test the line. So far they've been okay, I don’t have any complaints. My experience with them has been satisfactory.

I got this because my daughters wanted me to get it. I was getting on in age and they were worried as I live alone. I wear the button around my neck all the time and don't even notice it. If I need help, I can hit it and I will get it. I've been fortunate I haven't had to use it except one time, about a year ago, and it worked fine.

My Philips Lifeline is off. It says reset. I pressed the button and they said there's nothing wrong with it, but it still says reset. I'm wondering if it's going to come on or not if I press it. They called me back and told me it was okay but it's not okay, because I've had two falls already and ended up with strokes on both of them. I don't want to end up with a third stroke because it will probably kill me. They've been very prompt. Anytime I had to press the button, they were here in 5-10 minutes. I've only had to call them twice, but both times, they were great.

I haven't needed to use the Philips Lifeline. It's fine and they check it once a month. They ask me how I am and I tell them I'm fine. They say okay and hang up. The help button doesn't interfere with anything. I go ahead and live like I've been living before. The thing is on a cord and I wear the necklace every day. I'm glad that they're available if I should need them, because I might fall and not be able to reach the phone. I make a point of wearing my necklace all the time, so I'm always ready when they ask me to push the button to check on me. The experience with them has been fine.

Everything went very well with the Philips Lifeline. I feel secure with having it. I had to use it once, and I was glad to have it. I am very satisfied.

Interacting with Philips Lifeline team was good. They were friendly and helpful. Before using Philips Lifeline, I used to fall a lot - staying handicapped, but with it, I feel safer although when I have to go out, it doesn't work. It's comfortable to wear and I'm very happy. I had a very nice experience with them.

Philips Lifeline took over from the Council of Aging here in San Jose. I'm more confident and worry less. When I lost my lifeline, they gave me another one. Philips Lifeline has been very good, other than taking a long time to answer me when I push the button like when I've fallen or passed out or I'm throwing up or whatever happens.

I never knew anything about it until they came and visited us at the senior center and asked if we were interested. So of course we, the older people, all signed up for them. I wear my lifeline all the time ever since and it's comfortable. Also, the Philips Lifeline team calls me in Cottage Hospital once a month to check on me. They are very good, friendly and helpful. Basically, I signed up because I’m living alone so I'd advise any older person that lives alone to get a lifeline, too.

I occasionally get a call from the Philips Lifeline team that they heard some activity that would be a concern to them, and I never had one. I don't know what's happening. I purchased it because I live alone and I feel better and more secure having it.

I got it because I fell a couple of times coming down my steps. I have macular degeneration. After that, I thought I needed something because I'm here all alone. Thank God I haven't had to use the Philips Lifeline. They're very good in contacting me once a month to see if everything is okay (and they are wonderful) so I'm pleased with it. It's my lifeline and I don't take it off. I know it's here if I need it so all I have to do is think I have it around my neck, press the button and they'll be here. I've already recommended Philips Lifeline to a friend.

The Philips Lifeline has worked so well for me. I'm living by myself now for a while. My husband was disabled, and he fell all the time. I've used it three or four times. I fall myself, and I can press this button, and they send the ambulance to get me up or get him up. Sometimes, we can't get up off the floor by ourselves. I'm very satisfied with it very much and I wouldn't want to do without it.

I have not had any recent contact with Philips Lifeline. They used to call me once a month to make sure everything was working properly when I first got them. Now, they've put a different kind of system. I really don't have the confidence in it that I once had because I had no way of knowing for sure that it's working. The only way that I'll know is if I just press it myself or file a phony call. I'm not a fan of the new system. I don't like it. Other than that, it’s okay. The button is comfortable enough - it wouldn't be a problem. I would recommend them.

Originally, the Philips Lifeline was for my sister. When she passed away, I took over the Lifeline. I check the system every month and every time I've called them, the personnel have been very good and very polite. I have no complaints whatsoever.

My physician told me about Philips Lifeline. I haven't use any medical alert system before - I would fall, and I wouldn’t be able to call for help. So, now that I have it, I feel secure. It’s been great knowing there’s always help. And the team at Philips lifeline seem courteous and professional. I would recommend them to my friends.

I fell a couple of times and that’s what prompted me to get the lifeline. I wear the button all the time so if something happens, I feel a little more secure that somebody will be able to come and help me. I don’t even know I’m wearing it most of the time. The only thing is when I wear clothes that are not close to the neck, it shows. I haven’t had to really use it for an emergency, and the only time I talk to them is when they check on it monthly. But I’ve had nothing but good experience with the Philips Lifeline team. I would recommend them.

Whenever I've had to use it, Philips has been fine. I'd recommend them.

I’m 86 years old and I live alone, and my daughter lives 200 miles away; hence, she had been after me to get it. I told her I didn’t need it. I wouldn’t fall and have never fallen. And she said, “But you’re 86 years old, and you’re by yourself and you need it.” So when somebody told me the number for Philips, I gave them a call and that’s how I got mine.

I'd recommend Philips Lifeline. Their representatives are courteous. I call them to check if the alert service is okay, but when I sometimes forget, they call me. So far, they've been nice and very friendly.

The Philips Lifeline team has been excellent. I had no problem at all. I had never used one before but my symptoms and problems just came on over the past six months, so we had a representative from Philips bring it to our place and set it up for us. It has been very satisfactory. One morning last week, I fell and I didn't need to push my button. I guess they sensed it because they came over to help. Now I feel more confident. I still take the same precautions but I still have the same problem and still will fall. So I feel more secure having the lifeline. I never take it off because I might forget to put it on. I can even bathe with it so that's a good tool.

My experience with Philips Lifeline has been good. I'm saying good because the previous unit we had was terrible before the one that does the self-testing. We were getting calls in the middle of the night asking us to test the unit. And it happened repeatedly and no one from Philips Lifeline ever contacted us and said, "We have a new unit that's self-testing." And I complained about it repeatedly so I'm not saying excellent.

I was dissatisfied with the Philips Lifeline medical alert system. I initially got it because I was falling but it did not work for me. I don't wear it anymore. I didn't like it as it kept grasping my neck. The Lifeline would not stay put wherever I put it. It kept getting longer and it was aggravating at night. It went off several times. It interfered with my telephone line. I had two lines and it took up one whole line. I tried it for a year and finally sent it back.

I'm satisfied with my experience with Philips Lifeline. However, when I'm outside, I haven't got anything in the Lifeline as in the house. I carry the button but it isn't any good to me outside if I've fallen down.

I've never had any problem with Philips Lifeline. I will recommend it to a friend.

I've had nothing but good from the Philips Lifeline. I've never had to use it for an emergency but they told me well often enough to see if everything is working and if I'm alright. That's all I've heard from them. They're always very nice. I was in an accident and I hurt my back. I was prone to falling. My doctor did all the necessary things to get one as most of the time, I'm alone. When they call me, it works well. They don't bug me or call me at late hours - no problem at all. It doesn't get tangled. I really don’t know I have it on sometimes since you can bathe and do everything with it on. I never take it off except occasionally to clean it. It's perfect. I highly recommend this company. I find no fault with it at all and it works for me. It's there just in case I need help.

My experience with Philips Lifeline has been very good. I've had a couple of strokes and they always call the local ambulance company. They usually charge $1700 a call just to see how I was doing, but they never fail to call me when they’re supposed to. I've worn it for about three years now and they call me once a month to see if it’s in working condition. It works all the time. They’re very good, real friendly and helpful. I never take it off except when we go on vacation I take it off. I always call the company whenever I take it off so communication is good.

Philips Lifeline was very helpful. I have no problem. They straightened me out on how to get the button to work through my machine. I got the necklace and I couldn't work it so I called and was told to send it back because there was something wrong with it. I sent it back and they sent me another one and I called yesterday and we finally got it straightened out. I sent back two of them. But the third one I kept because we were able to get that working.

I have the Philips Lifeline. I wear it most of the time but haven't had to use it for anything. The only thing I have ever done is checked it to see if it is still working. When I do test it, the reps have been courteous. It's very satisfactory.

Philips Lifeline has worked perfectly. I’d recommend it.

I haven't had occasion to use it but I wear it constantly, morning, noon and night. And I feel confident because I got it but I haven't had any occasion where I've had to use it. I got it because I had to have a hospitalization in the past and it seemed like a safety measure. I had a mini stroke which got me into the hospital for 3 to 4 days. They say once you've had a mini stroke, the chances are you may have another. And I've been wearing this ever since. It gives you a measure of confidence because I do live alone. And I hardly know it's there. It isn't the prettiest thing in the world, but I'm past the point where I need to have just pretty things. It gives me the confidence that I can call for help if I need it. If I need help I can just push that button, it's always on my wrist.

I haven't had any trouble with Philips Lifeline so far. I wear it and my family is very happy about that. The only time I take it off is if I'm out of the building. So that's about it. The ordering process went very well, the guy came and put the stations here. Very nice. Very, very polite. And the medical alert technology is very good. The best. My family got me this after I had a couple of falls. I live in a community of seniors and I find it very self-assuring that I have this. And my girls are always telling me to make sure I wear it. I've known at least several people that have them here. I would recommend it to my friends.

I've worn my Lifeline for almost 3 years now and the overall experience has been very good. When they say something and then they send it in the mail, it comes. If I needed to call a paramedic, I'd just press my button and they came, double checked and then reset my machine. It was great.

Since I had the Philips Lifeline, I was never worried. Every time I needed to use it, I've gotten a response quickly. The Philips Lifeline team calls at least once a month to check up on me and they're extremely nice and friendly, but I wish they wouldn't call me in the middle of the night. The customer service team is the same, they're very good.

Philips Lifeline called for a test. I pressed the button and it took almost 3 minutes to get a response. I think that was quite adequate. My overall experience with them on a couple of occasions was just fine. It was just one incident.

My experience with Philips Lifeline has all been good. They've been very cooperative and very good. When I called, they were very polite.

I've had no problem with or anything with Philips Lifeline. They were friendly and helpful. I live alone on a farm and my husband's dead. Right now I have to stay at home. I've had some health problems were I've fallen and everything. And I can't get around that good so I have a girl come in to clean for me and others come in. And my daughter-in-law, she brings in food and helps me out there. Different things like that but we're getting along. I get around myself. I got my cart that I use to walk around so I don't fall or anything. Everything's going okay. They won't let me drive anymore and things like that but I get around my home. So I feel okay. I just can't do a lot of things that I used to do. But I'm getting up there as if too that doesn't help. They've always been really good when they've called in so I don't have problems. They did really good. They've always taken care of me if I needed any help.

I’ve had a couple of falls and if I fall, I can’t get up. I can’t walk. My legs don’t pick me up. I had two falls and then my son got me Philips Lifeline my birthday. One day, it got pushed by mistake and I was back in the bathroom getting dressed and I was putting my bra on and it was right there. The Philips Lifeline team who were there told me to just push the reset and then it’ll be all right. They're very nice. I haven't use medical alert service before. I’m home everyday all by myself and it’s just nice to have one.

I never had the opportunity to use Philips Lifeline, but I have tested it once or twice. The representatives were courteous and I enjoy having it.

I’ve only really had one experience with Philips Lifeline and that was when I couldn't get out of bed one morning. I was like paralyzed and I pushed the button and the fire department was there in four minutes. I wear it 24/7 and that’s the only time I've really had to use it. It’s not a nuisance or anything. I hang it around my neck. I don’t even know it’s there. I’d recommend it.

It’s been good. Everything’s fine with Philips Lifeline. So far, all the people have been nice to me. I haven’t had too much problems. I've had my lifeline ever since before. I had it ahead of my problems. It works okay, I think. Sometimes, it seems like it’s in your way. But I tell my friends they need one.

I just thank the Lord I've never had to use it. The Philips Lifeline team is always very good about calling me if I forget to call in on the 11th. It’s when I would call them. A couple of times, I have forgotten and they’ll call me. They friendly and helpful, there’s no problem. My husband was always here with me and he’s gone now. So that’s when my grandchildren got this thing for me and they've been paying for it ever since because I live alone now. I feel much more contented right here by myself. I don’t really have any fear or anxiety. I wear it all the time. I don’t take it off at all. No problem at all. I would recommend them to anybody.

The only experience with Philips Lifeline so far has been my accidental non-necessary, I’m just trying to figure out how to. But when you guys get the signal that something’s happening, maybe because I've been over too far or something; in other words, it’s all been fault experiences. But they answered it, talked to me and whatever. The only thing is this has always happened when I've been in the house and fairly near the monitor thing. So, I have no idea how well it’s going to work if I should fall outside or something. But so far, they've been very nice about it. All of it was my mistake. I bent over too fast and it slipped and bumped something on the way. So far, it’s very good. My husband doesn't have his anymore, because he’s in an assisted-living place, so he’s got a whole different thing to take care of him.

I had developed atrial fibrillation so my daughter thought I should have it. But during the last year or so I've been well and I haven’t needed to use it. I didn't have to push the button. But since my husband passed away a couple of months ago and now that I’m living alone, I feel if I needed, I can just push it and somebody will come. I've had Philips Lifeline for almost four years now and their customer service has been very good. They're good, friendly and helpful. Once there was a woman that came here and she was very helpful.

I've been in and out of the hospital and now I'm living in the nursing home. They've been a great help. They answered a lot of questions that I would have asked. I've had open heart surgery and I've had surgery on my legs... I'm 85 years old so it's really a life saver to me. I feel pleased. I feel like I'm not just here by myself. There's no other person living here with me but I don't feel like I'm by myself because I have help with that. I would recommend it and talk about it all the time. Give it praise 'cause I don’t know what I'd do without it. I depend on it. It's just wonderful. Dependable.

I have a tendency to fall, so my daughter ordered it for me. I just had a couple of times when I've hit it then it goes off. So I don't wear it a lot around the house because I'm afraid to set it off, but I do use it when I take a shower. Everything has been great and I have no problem. One time I got on a too-low stool and I couldn't get up because there was no arm. So they came out. The customer service team was the best. I would recommend them to a friend.

My sister purchased my Philips Lifeline. I'm living with her now. When you're alone, you especially need it, but I'm in a wheelchair now and I certainly need it when I wouldn't need it. Overall it seems to be okay.

I had a couple of falls and that caused me to be more sensitive to my frailty in life. Philips Lifeline was offered to me through the foundation in the beginning, and I took advantage of it. Having the Lifeline help button, I feel more safe and secure living alone and I can reach someone if I need to. I haven't ever had to use it, which I guess has brought me some good in luck just being here. Their customer service was very good. They were friendly and helpful. When it was first installed, they explained everything to me. I understand fully how the system operated. It's convenient and I'd recommend it. I'm a satisfied customer.

I have the Philips Lifeline medical alert system. It's excellent and I have no problems with it. I will recommend them.

I called Philips Lifeline, asked them about it and got the button, and I've never had any problem. I got it around my neck, and that's it. I pay no attention to it. They were very nice. I'm very satisfied with it and what they have done. I would rate them capable.

Philips Lifeline gives me security. It's just there and it'll work if I needed it. I have a daughter who lives next door and she stops by all the time, but I live alone and I needed something in case of accident. It gives me a little security at night to know that if I needed, all I have to do is press the button. I'm very satisfied. I would recommend it, definitely.

The only way I could leave the house is if we had something like Philips Lifeline, because my mother is not capable in doing much of anything for herself. If she was to fall or something, picking up the phone and calling up somebody just wouldn't be in her realm. Overall it's pretty good but I think recently, in the last two or three months, it seems that their response time is way slower than it used to be. My mother does the monthly checks but so far she hasn't had to use Philips Lifeline for an emergency. If she was really in need, in an emergency, they'd be too late. I don't know why it changed, but it takes a long time to answer.

I did have an experience with the Philips Lifeline when I fell in the backyard and on the cement when I was playing with my dog and I broke my hip. Thank goodness, my screen doors were open so I punched my button and the signal was able to go through. They got an ambulance out here very quickly and I had to have my broken hip replaced. It was at 9:30 at night so that was a very good experience for me because I would have laid here in the dark for a long time if that hadn't happened. You see all these advertisements for it with, "Help! I can't get up!" and that was actually me. It is just so important to have one. It's just there all the time. I'm almost 90 and my family wanted me to have it because I live alone.

I don’t like the device because of the fact that it might go off, and the beads were just a few but they’re very annoying - I don’t think they’re necessary. In fact, I have landed up with a rash from a couple of them. Also, I was sort of disappointed with the company because they didn’t inform us that when we called them, we landed up paying $200 each time for the ambulance. Service wise, it was good. Once when I had an emergency and called them, they took very good care of it. They had the ambulance and the helpers with them right there. It didn’t take them very long to get here at all.

I have used Philips Lifeline medical alert button twice. The first time, I had it about a year or more, when I fell all the way across the bathroom which damaged my arm. I couldn't get up. I used the help button and I was sent to the hospital in time.

My daughter-in-law started me with the Lifeline, and I’ve had it for over 4 years. They call me once a month to check out if it’s okay. I haven’t used it at all as far as hitting help, but it’s wonderful! I haven’t had any problems. The reps are very helpful.

I've had very little experience with the Philips Lifeline. It's been here and they check it. It gets tested every month and it works. At the time I got it, I was in rehab. I used it one time and I do feel more independent having it.

I got it because of my having a heart attack. It's comfortable to wear and I know it's there if I need it. Our experience with Philips Lifeline has been good and they've always been courteous. One time I fell down in the snow outside and it let them know that something had happened. I was calling my daughter and she was in the house, but couldn't hear me calling her. She heard the line asking if everything was okay and that's how she knew something was wrong.

I really haven't had to use the Philips Lifeline much because I'm much, much better now than when I was when I first got it. It's there and it makes me feel confident. I had some problems that ended up being better than what we thought the outcome was going to be. The only problem I've had with it is when I first got home from the hospital. I put the thing around my neck but I found that it set it off if I would just bend over. So I haven't been wearing it because it seemed so sensitive. It was supposed to go off if you fall but I bent over once and it sent an alarm...

I’ve spoken to the Philips reps once or twice. One time, it came unplugged and was blinking for a long time. I didn’t realize what was going on, and they were courteous. The device is pretty comfortable. However, sometimes I wonder if it’s connected, because they don’t call and make sure it’s working.

My daughter-in-law got the Philips Lifeline for me. I'm 80 and I have a balance problem. I wear it all the time and I don't really notice the difference. I keep doing what I normally do and it's good to know it's there, but I haven't used it since I got it.