Lifeline Reviews

I use the Philips Lifeline device all the time. I had to use it a few times for help and it's working fine. One time I thought someone was in the house and I punched the device too many times. I called Philips and told them I was dreaming, but they still sent the police out. They said if I punch it more than three times, they have to send somebody out to check. Then I fell out of the bed one time or went to get up and my feet slipped, and I also fell in the kitchen one day in my sock feet. I couldn't get up so I had to call for someone to come and help me for those times. The representatives have all been nice, courteous and interested. I'm pleased with their response to try to get me help as quick as possible when I push my button. I try to be careful as much as I can but the device is handy when I do need it. I don’t know if it could be any better than it is.

My Philips Lifeline medical alert device was very good and I was satisfied with it when it worked. However, it's not working right now. I had trouble with it, but I don't know what's wrong with it. The power went off. I don't know if my son-in-law pushed the button or not. It says "Help" on there, but I don't know what to do with it. I've used it and tried it out on the 21st of the month. Then, after doing that, I haven't pushed the button yet to see if it's working or not.

I fell and broke my hip so I've been in a therapy place and regimen. I got Philips Lifeline and it gives me an assurance. In addition, their staff has been very courteous and has been very nice to me. I've talked to different people who were using Philips and they were very satisfied with them as well. A friend of mine fell and she broke a vertebra. Philips has been tending to her with that and she and her husband have been really happy.

I needed a medical alert device because I'm old and I live alone. Philips Lifeline has quality product and service. It makes me more relaxed because I know help is push-a-button away. I've only had one experience with Philips Lifeline team, fortunately, and it went very smoothly. I needed to get an ambulance quickly and I pushed that button, and they were here before I knew it. They were very nice. Since they knew I was alone, they stayed on the phone until they knew the ambulance was en route.

Everybody at Philips has been great. They've been courteous and professional when I talk to them. Since getting my help button, I've always had it with me. It is comfortable, easy to use and I like it the way it is. It gives me peace of mind and I think it's wonderful.

I've had Philips Lifeline for a long time. I have the necklace and I can even shower with it. About six months ago, I stepped backward, fell, and broke my hip. I pushed my little thing that I got around my neck and it rang. It wasn't a moment that somebody answered and they were on the line. I hardly finished speaking and this woman there said that they'll take care of everything. They got the ambulance here and they got people to push me around. I'm in a SHAG unit and I lock my own unit but they even got it so that the ambulance could come and haul me away. The team at Philips Lifeline have always been courteous. I'm almost 93 and I feel confident that if anything happens, they'd be there. I'm happy with them. I know there are many of them but this one works so well, so I’m gonna keep it and I wouldn't change for anything. I've recommended it to a friend and she's really happy with it, too.

I was falling quite a bit and my husband was with me but he couldn’t help me up, so we had to call the emergency several times. And then, I’m alone now because my husband passed away. I now have a medical alert device because we always said if we were left alone, we should have one. My son researched Philips Lifeline and decided on it and felt that they offered the best. I like it because it goes in direct to the hospital.

When I first got out from the hospital after I had my strokes, the young healthcare lady set up the Philips Lifeline for me so that I would be safe. I started out with the necklace and convenience-wise, it worked well for me and I'm happy with it. I never take it off except when I take a shower where I hang it right next to me. The reps have been very nice and helpful, and answer if I ask them something. Most of the time in the last year, I have fallen or pushed the button by accident and they have come right away to ask me if I needed help. I would recommend it. However, I’m thinking about changing over to the other kind that I can get. I’m more mobile now and I go out in the yard or go with my friends to do different things I like to do.

I can walk a little with a cane but use a rollator in the house all the time. My son got me a medical alert device without my knowledge but he knew I needed it. My Philips Lifeline device is alright right now though I could use a new one. Not long after I got it, I was able to go close to my fence while I was with the lady that was helping me work with my flowers. I have not done that in a while. I must've had bent over much, and the Philips Lifeline team picked it up. I had to come in to the house and talk to them. I was sitting on my back porch and they came with an ambulance, a lady and a man. They said they didn't get an answer so they came out but I was alright.

My doctor suggested Philips Lifeline. I got one and I wear it around my neck. The fire department has been here five times and they’ve gotten to know me because the same people have been here five times. And two of those times, I’ve broken bones. Sometimes, they were just wondering if I was okay because I haven’t used it for so long.

Since I am up in age, getting a medical alert device is a smart thing to do. People that I knew had Philips Lifeline and were satisfied so I got it, too. Their reps are great. They call me every month and I call back and let them know that the device is working fine. I'm very satisfied.

I've once fallen in the tub so my daughter decided to get me a medical alert from Philips. I wear the device with strings around my neck, but my experience with Philips has been awful and I feel it's a waste of money, $50.

I've got a heart condition so I decided to get a Philips Lifeline. I called them to set the button up and they were friendly and helpful. Also, it gives me a little bit more confidence when I wear it at night. I would recommend it.

Philips Lifeline automatically calls me once a month to run a test by pushing the button that I wear around my neck. I had that call from them three weeks ago so I pushed the button. They're not supposed to take them more than a minute or two at the very most to respond but I still had no call half an hour later. So I wondered why I haven't had a call and what if there had been something wrong with me. There's also a reset button that I pushed and all I got was, "Your call has been answered. Somebody will be with you in just a moment." Then there's also a "Help" button that I pushed which I thought a live body would help me verbally but still, nothing happened. I found their number, called it and pressed "1" for emergency, I was getting no answer as well.

I fell in the bathtub a couple of years ago and my daughter who is a nurse advised me to get Philips Lifeline. When I've fallen twice, the device came in very handy. Also, the people I've talked to are lovely. I'm 97 and I've had it for a couple of years now. The service is very good and I'm very satisfied and so used to it that I hardly notice it. I have also recommended it to people. But I wish I could get it a little bit cheaper because mine is about $32 and I hear a couple of people having a cheaper one.

I have breathing difficulties so I needed a medical alert device. My hospice got one from Philips Lifeline for me. I wear it on my wrist and it doesn't bother me.

I have multiple sclerosis for 42 years and I have had a heart attack. So my daughter-in-law got me a Philips medical alert and for a couple of years now, I've worn the Help Button all the time. It's wonderful and everybody I know is getting them. My sister in New Hampshire got one and she just plugged hers in yesterday. And when I broke my wrist, they have been so good, as well as when I fell in the hallway and had hit my head and bled a lot, because I was in blood thinners. They came immediately. Their team members are all very nice, very friendly, understanding, lovely and polite. I'd recommend Philips all the time to everybody. In fact, I think everybody’s getting them.

I was talking to my 13-year-old granddaughter in Las Vegas and I could only understand about seven of the words that she said. I'm wearing hearing aids and it's very difficult to talk on the phone with it. I thought there's gotta be something better. I saw an ad and I'm sure glad I called Philips Lifeline. I have the lifeline around the neck and a screen, which is a godsend, that types out what the other person says. It makes mistakes once in a while and runs about three seconds behind what the other person is saying, but I'm really satisfied and very happy with this thing.

I got a medical alert device because I have a broken pelvis. When I had to call Philips Lifeline, they came, took care of me and would have taken me to the hospital had I needed it. It was a good experience. They were very friendly and very professional. I would recommend them.

Philips Lifeline transferred the device over to me when my wife passed away seven years ago. I wish they would give me a little bit bigger wristband because it's tight on my wrist and it would have been good for about a teenager. Every now and then they want me to call in. I do that once in a while but once I pick the device up and it starts yelling at me.

I came down with Pneumonia and almost lost my life. I'm 93 years old and I live alone so I got the Philips Lifeline. When I came home from the hospital, their rep and I tested the device and it all checked out well. I let it charge during the night and put it back on in the morning. I wear it around my neck.

My number one reason for needing a medical alert device is I'm legally blind and another is that I'm in a wheelchair. I got my medical alert device from Nyack Hospital, then Philips took over. It's more of a comfort for me to know that I have my medical alert device. In fact, I've already used it when there was an emergency. The help button is convenient. I just wear it around my neck and it's okay. The experience I had with Philips Lifeline has been very limited, but it has been satisfactory.

I mainly use Philips Lifeline when I'm going up and down the stairs or in the shower. It's easy to use. Then I get up in the morning and I don't remember to put it on. As I go about my daily business, I'll remember and wear it to go outside. Also, their customer service was very friendly and easy to talk to. I bumped on the transmitter one time and they were on the phone within a few seconds and was very understanding that I made a mistake.

My daughter, Mary, works for ARC and she got the Philips Lifeline medical alert device for me. I like it. I wear it around my neck and it's going to help me if anything shows up. I'd recommend Philips to a friend.

I have been a Philips Lifeline Canada customer since June of 2016. Just after I set this up, the lifeline went off accidentally in my apartment when I was out. The first contact was not called which was my apartment building's superintendent. My second contact also was not called. Immediately, the fire station and police were called. I am paying $68 a month and this was very poor service and not following their protocol of calling my apartment superintendent first. The door was broken down and I had a police officer standing there when I got home asking for my name.

My husband has MS and iss unsteady on his feet. We got the Philips Lifeline and their staff was very nice when we set it up. My husband wears the device all the time and although he hasn't pushed it, it feels good to have it there. I feel safer and I can leave the house better. It's been good experience 'cause it's very reassuring.

I fell one time I was out in my driveway. I live in a 55-plus community with a few snowbirds and they hadn't come back yet then. So, there weren't any people at home that could help me and it took a while before someone came to get me. I took a blood thinner and I got a very bad hematoma. I didn't break or damaged anything but I had to go to rehab for a couple of weeks. So, I decided I needed a medical alert device. Then, I had to have physical therapy, they gave me a bunch of brochures and Philips Lifeline was in there as a recommendation so, I picked it.

I fall quite often so I thought of getting a medical alert device. The doctor at the hospital I go to suggested Philips Lifeline. I got the medical alert device and I haven't had any problems with it for some time now. Since having the device, I have more peace of mind. I'm wondering though if Philips could track the device anywhere I go.

In 2015, I fell and broke my hip and then called Lifeline. They carried me on to the ambulance to get me to the hospital. The button was easy to push and they answered quickly. Philips Lifeline is working pretty good.

I haven't had any trouble with my Philips medical alert device which my cardiologist gave me as a gift. It's comfortable and easy to use.

We got the Philips Lifeline so that in case I was outside and my wife needed some help, she could just push the help button. The Philips Lifeline team sometimes do some testing. After the help button is pressed, it takes them a couple of minutes to come on. The device also sometimes beeps and we have to reset it.

With Philips Lifeline, my friend has less worries. Using the help button is very easy for her. Philips Lifeline is a good program for the elderly. Their reps have also been very friendly, very knowledgeable, and very helpful.

We wanted a device that was showing wherever it was or just a lifeline, and nobody else provided that service in this area. So, my daughter had decided to go ahead and take Philips. I've got the style that hangs on a little string around my neck and sometimes, if you don't have it secured just right, it will hang down. I've often thought it'd be better with one on my wrist but I might get it broken there. I'd feel a little more comfortable if it wouldn't dangle around my neck. Then, I had to call them and they had me try to put new batteries in it and talking to their reps was all right. Also, since I live by myself, it makes me feel a little more secure. I've used it a few times, accidentally most of the time but so far, it's worked fine. They responded pretty quick and there'd be somebody with me in just a second or two. I haven't got any complaints but I fell the other day and it was supposed to indicate that but it didn't so I ought to check it with them.

I'm 93 and I had one fall. I was too proud to want to own a medical alert device, but my fall alerted my family that I should get one. I have Lifeline for a while now and I always feel better if I put it on or whenever nobody’s here. It makes me feel more secure. The first thing I do in the morning when I get dressed is to put it on. I haven’t thought about testing the device to see if it works because I’m afraid to set off an alarm and have the fire department and ambulances to come. However, I accidentally pressed the button when I was at the stove and leaned over. The button hit one of the buttons on the stove. Lifeline called me and told them what happened and I thanked them. They were very nice and pleasant to speak with. I wear the device anytime I’m here, but I don’t wear it to the doctor’s office because I don’t think it would go that far. Once in a while, I drop it down the front of my blouse if I’m having company.

Originally we had a hard time with the Philips Lifeline because my husband had the neck one and I had the wrist one. For some reason I was on both of them for a while and then Philips had them mixed up. But we finally got it straightened out and the buttons have always worked.

Last time, my carbon monoxide thing went off and I called Philips and asked what I should do. They called an ambulance in and the fire department and they checked it out. They decided the thing had worn out and I was advised to get a new one. And, it wasn't that old. So far, Philips has called an ambulance a time or two.

I'm 78 yrs old and a left arm amputee and I'm living alone. I felt that if anything happened, I would need to be able to contact someone immediately so I got myself a Philips Lifeline. Since then, I had less worries. I go about and do what I did before as much as I can. But I just had surgery on my only hand two weeks ago so I'm very limited in what I can do now. Thus, it's important that I have something where I could contact someone outside.

My older son got me a Philips Lifeline because he thought I needed it and he doesn't live in this State. He thought if he got that for me that might help me out. It makes my children feel better since I live by myself. I wear it outside and I have it on every day. I can't sleep in it because it chokes me too much or it ends up on my armpit so it lays right by my bed with the lamp. I'm very careful and I depend on it sometimes. I've never had to use it but sometimes it goes off automatically if I set it down on the wrong place. There was one night a couple of years ago when I picked it up and accidentally pushed the button a little bit so it went off. Someone called and they were very rude. Other than that, I'm perfectly satisfied with it.

I can't walk really good. My friends talked me into getting Philips Lifeline so that if I was to fall and couldn't get up, I can simply call Philips. I now got both the telephone and the necklace, but I don't wear the necklace because my cat always sleeps on my lap and I'm always afraid he'll punch it. I always sit by the telephone and the necklace is right here by the phone.

Frances has been using her Philips medical alert device for a long time. She got it right after her husband died years ago because she was living here by herself. When I started working here as her caregiver, she already had it. Now, she got somebody round the clock and she always says, “I got my lifeline.” She doesn't have to use it, but she knows that she has it around her neck. And we always do a drill and say, "If someone is not here, what are you supposed to do?" And she says, "I'm supposed to mash on this button." We called the Philips Lifeline team one night when her blood pressure went up. I asked her to mash on the button so she would know what to do. And at that time, the ambulance and the rescue squad was here. Every so often whenever I'm here, they'll call and they will ask us to reset the button. Perhaps they're trying to test it to see if it's working. Our experience has been really good.

The people at Philips Lifeline has been awfully good to me and they are also very polite. They came shortly after I called. It really helps and it takes a lot of stress off a person.

My children got me a medical alert device so that my husband could leave me and go places because he had to always be here and stay with me. I have the button on a cord and wear it around my neck, but I don't put it next to the skin without some collar. I can walk better now and don't need to have anything to help me walk so I don't wear the button constantly. But I wear it if I know that I'm going to be by myself or if I'm doing something that's a little risky. I have pushed the button once by accident and Philips responded quickly. I told them it was by accident and they went home. I have confidence having the Philips Lifeline and don't feel as hopeless. If I go outside wearing it and I fall down, I know I've got something with me.

I'm past 95 years old and I live alone so I got a Philips Lifeline and I'm thankful for it. My children are close by and take very good care of me and the things that I have to do and use to get through this life, but I'm pleased that I have the help button. I haven't had to use it but I am thankful I have it.

I had Memorial Healthcare before and I was happy with that. But now I have Philips Lifeline and I don't know what it's going to be. I’ve only had it for a couple of months. I have it in case I'm in the basement or someplace and something happened and I need help. I'd recommend it.

Either I have a life alert or go in a home so I chose the life alert and my son picked up Philips Lifeline for me. I find it very important for the simple reason that I fell in the bath tub and didn't have any life alert on me. And so I was in there for 12 hours. I would never go without my Philips Lifeline. It's waterproof, but I wear it in my bra because I can't stand it around my neck.

I fell three times in a year. And then I broke my hip one year and I fractured my left knee the next year. So I got a medical alert device from Philips Lifeline, in case anything does happen. I wear it around my neck and it’s comfortable, so I have no problems with it.

The doctor had me get a medical alert device when I had brain aneurysm. The Philips Lifeline has saved me a couple of times and I’m real happy with it. They’ve always been there right away when I pushed the button. I feel more independent and would be afraid to be without it. I would definitely recommend it.

I need a medical alert device because of my age, and I feel safe having Philips Lifeline.

I’m 95 and I have a heart condition. I also live alone. My family felt better if I’d have something like Philips Lifeline on-hand. I wear mine on my wrist and it's working fine. However, I haven’t used it for a while. I hate to use it because the rescue squad prices have gone up, but I do use it if I need to. I used it a few months ago and the reps were always very quick. The rep's voice comes through loud and clear, as well.

At night I'm by myself so I agree with my family that it would be a good idea to have Philips Lifeline. I find it good. I also feel better alone and more secure having it. My children also feel a lot better with me having it. I have two, and one has a key on it. I wear that if I'm going to be out and need to keep my key to get back in. I wear the pendant if I'm here at home, and I'm satisfied with it.

The people at Philips are very responsive. We bang or drop our device and it alerts them and they call us although it's nothing to do with anything because it's our fault. I wear it all the time when I'm outside and it's a lifesaver. We have already recommended it to a very good friend of ours who lives by herself down in Tucson, Arizona and she's wearing one. It's been wonderful.

My son and daughter-in-law got the Philips Lifeline medical alert device for me. I'm older and I live alone, and they were concerned for me. I've had the alert device for at least four years now. I wear it around my neck and don't even notice it. So far, the only time I've pushed the help button was when I was told to push it for a test, and when I did that, they responded quickly. The people seem to be friendly whenever I talk to anyone there.

I fell several times and couldn't get up, so my daughter got a Philips Lifeline medical alert device for me. I've had several falls and used it a few times. I did what I was told to do. I pushed the button and there's a response immediately and somebody came to help me. It makes me feel very comfortable that I always get some help because of that. It's been a wonderful experience with Philips Lifeline. I don't know what I'd do without it.

I've got no problem with my Philips Lifeline and I'm very satisfied. It is easy to use, comfortable and convenient. The reason I'm dropping it is because where we live, everybody got a medical alert device. It's owned by the company that we live in. We don't need two so that's why I returned the other one.

I have fallen at least 10 times and before that, I figured I live alone, I'm up in age and I might need a medical alert device. I got a Philips Lifeline and I have recommended that my niece and nephew work on my sister until she decided to get one too. However, it has occurred to me that maybe this button isn't really any good for me. I'm concerned that if anything happened, I do not know how any person would be able to get into my house. I have dead bolt locks on both doors inside and out and locks on my six foot fence. I know when my sister fell, they were able to get somehow into the garage and into the house. But she does not have as much security as I do and and her garage is attached to the house where as mine is not.

I lived in an apartment building and Philips offered the medical alert device to me. I'm disabled so that's why I have it and I feel better having it. The help button is very simple. Also, the Philips Lifeline team was very nice. I have a very comfortable feeling with Philips Lifeline.

I wear the device all the time. I had a little problem with breathing about four years ago and they came to get me. I recommended Philips Lifeline wholly. I like it real well and haven’t had any problem with them.

I had a fall where I could not get up. I was trapped in the bathroom and the floor was wet. Luckily for me, my grandson had come in and was asleep on the couch in the living room. I yelled out and that woke him up, and he came out and lifted me up out of there. That's where my son said, "Dad, we're gonna get you one of those alerts." Since having my Philips Lifeline medical alert device, there are less worries. My children are not worried as much, because I live alone and a few miles separate us, even if they live in the same county.

My kids were afraid I might fall down the basement step and nobody would find me. So they thought having Philips Lifeline was a good idea, and I wear it around my neck. With Philips, I'm pretty sure I'm connected with Burlington hospital and clinic.

I need Philips Lifeline because of old age, in case I fall because I have bad legs. Purchasing the device has been fine. I feel confident because if I fall or something, all I got to do is push the button.

I've been sick a lot and I really needed a medical alert device. I get my seizures when I go to the bathroom and I never can get to my Philips Lifeline device. It's mostly the way I fall and I'll be laying on it, so I've never had to use it.

My mother is almost 92 years old and lives in an independent living facility with nurse lines that she can pull to get help. She falls and whenever she does, it's not around one of those lines so she bought her first medical alert service. Philips is most highly recommended so she got that and it's truly a valuable tool. She feels more secure now and I do as well, especially that I live out of town, three hours away from her. She had an event a week and we got a phone call saying that help had been called for her, so it was a huge relief to know that help was already on the way. Also, the Philips reps are very experienced in working with the people with the phone lines so they had no problem. I've talked to the customer service line once to ensure that the correct phone numbers for emergencies were there. She's had the medical alert device for about 6 months now and we're very happy with it.

I've been falling so I needed a medical alert device, and I then got one from Philips Lifeline. The necklace is very sensitive and I had fallen but I was able to get up. The people at Philips Lifeline were nice enough to ask if I needed help. I feel much safer being on Lifeline. I have spinal stenosis so I'm in pain at times. I'm taking painkillers, having difficulty walking and I'm using a walker. I'm able to get around at home but I can't walk too far.

I’m living alone since my husband passed away two years ago. And during the summer, I fell breaking my hip, so my sons feel like they need to be relieved of the stress of me being here without help when I need it. I then got Philips Lifeline at the end of December so it's new to me yet. I also have the medical dispenser which has been working well.

My daughter wanted me to have a medical alert device and I have had the Philips Lifeline for a couple of years now. I wear it around my neck. They've saved me twice when I had fallen and couldn't get up. My interactions with the Philips people went very well. Everything was good and I've been very happy.

I have always used and kept my Philips Lifeline as a necklace. I wear it around my neck 24/7 which I think is wise and it doesn't bother me. I'm personally aware of women who have had the necklace or the wrist cuff but didn't wear it and then they had bad experiences. As a result, when they were in need of it, they weren't able to use it and they had to serve the consequences of lying on the floor for 24 or 48 hours or end up in nursing homes. So I think it's very foolish of them, being so prideful, but a lot have been that way. I'd feel uncomfortable if I didn't have it on.

Anyone who lives alone regardless of their age shouldn't be without Philips. I live alone so Philips makes me feel safe. They call me about once a month to check if everything is okay. I'm in my 80s so I thought maybe I needed a medical alert device and it will keep my children happy. I needed to use it twice and they've answered. The EMTs are very responsive. The only thing I'm curious about is how it extends. I understood that it extends within my house and my property, but I must have set it off quite by accident the other day. I was unaware, but my responders were not and one was at a grocery store. I was out doing something else so it could have been a quirk, but it's crazy. Nonetheless, my experience with Philips has been fine.

I needed a Philips Lifeline to feel safe and my overall experience with Philips has been very good.

Philips worked every time I've had to use it, including the few times that I've pushed it by mistake. It is connected directly to the hospital here. I wear it everyday and would recommend it.

I had two back surgeries. My body got sliced from my hair down to the top of my tailbone and it crippled me. So now, I’m in a wheelchair. But I have Philips Lifeline for peace of mind in case something happens. Their customer service used to call me to test it and thank God I've not used it.

I was by myself and getting a medical alert device seemed a good thing to do. I've used my device a couple of times and Philips Lifeline's response was immediate. Sometimes, the little plastic pieces on the rope irritate my neck. That's the only objection I have to it. I like Philips Lifeline and I've had good experience with it.

My mom had dementia and she was falling down a lot so she needed a medical alert device. She already passed away. Now I'm the one that uses Philips Lifeline. I've had a stroke and I'm paralyzed on my right side. Having Philips makes my daily life a little more comfortable because I know if I'm here by myself that I have help within reach. The team at Philips always called back to make sure I have the help that I needed. They've always returned calls, got the ambulance services here quickly. It's easy to use. I had one where the button you wore around your neck and then they switched it over to the wrist one. I only got one arm that works, so I can put that on my bad arm and I can reach it with my good one. Everything's been good with it.

I got my Philips Lifeline because of a medical problem and I'm satisfied with it.

I'm alone and elderly. I am also going blind. My one eye is shot already and I'm gradually going blind with the other eye. My daughter is the only child I have and she's in Milwaukee. After my husband died, she told me I have to have one of those alert devices and that she doesn't like me being alone here. She looked into it and chose Philips. I've had it for six years now and I keep it on all the time. I wear it out in the yard and I keep it on even if I go to the store. I don't like any of that around my neck when I sleep. It bothers me and it feels like I'm gonna get choked sometimes.

I live alone and my family insisted I get the Philips Lifeline. It makes me a little bit more independent and everything's working well. Once in a while I bump it accidentally and they always call me.

My husband’s hard of hearing. I got a Philips Lifeline because the children were concerned that if I fall during the night that my husband will not hear without his hearing aids on. One time, I was holding a great-grandson and he pushed my necklace. That alerted Philips and I told them what it was and I put it around to my back. My great-grandson was smart enough that he reached around the back and did it again. And the response that I got from the Philips was good. If our telephone is out, it will beep and come on. Since using Philips, I feel more secure now and confident in knowing that I’ve got help right there at the touch of a button. I just don't like the cost of it.

I was in the hospital. I'd fell and that's when my kids wanted me to get a medical alert device. My daughter got me Philips Lifeline which I wear around my neck and now I feel a little bit safer because if something happens then I can call.

I was living alone and I have a heart condition and other medical concerns. As I was alone I wanted to be able to get help, so one of my sons got a Philips Lifeline for me. I've been very pleased with Philips Lifeline. All I have to do is push the button and they will get me help. The button flashes and I know they're there.

I'm 89 years old and I live alone. I thought it would be prudent to get something like a Philips Lifeline. I always have it on, except when I get in the shower because I don't want to get it wet. One time, I pushed the machine by mistake and the chime went on right away. They kept telling me to stay on the line and someone would be there, which someone did. I had to explain that it was a mistake.

I fell a lot of times. I spent 17 hours one time in the bathtub before I could get out. After that, I got my Philips Lifeline. I had called customer service several times when I had questions when I got it. The device is working but they don't check it as much to see if it is working. I used a medical alert device before from the hospital and they called every so often to check it out. But I'm glad I got something in case I fall and that I can take a shower with the Lifeline on.

I needed a Philips Lifeline medical alert device because I fall a lot. For the last year, I have been in and out of the hospital and nursing homes so I haven't needed it much. I'm at home now and I will probably need it the next time I fall. I pushed the button one time and I had the fire department, the police, and an ambulance come and carry me away. It's a comfort to be able to call somebody if I need help. It's convenient that it's around my neck. I put it on first thing in the morning and it stays on until I go to bed at night.

My mother lives alone and she's done fine with Philips Lifeline. She doesn't worry so much about falling and being by herself and nobody responding. We had an experience where she fell during the night. We live five minutes away and we received a phone call both on our house phone and on my cellphone so that we were able to get over there quickly. Even the other times when she hit the button by mistake, they've checked on her. We have been pleased at the response. Philips Lifeline has been very satisfactory.

I'm alone and disabled to some extent and have been using Philips Lifeline for years. I've had some trouble with the connections as the device wasn't working all right and there was some kind of a problem. It took quite a while but they got that straightened out. I got a new necklace because the other one was worn out. I just had trouble getting through to them but mostly, it's been fine.

I have a Philips Lifeline medical alert device because I have a hard time walking and I lose my balance real easy. I still got a walker, but I use a cane. I go outside by myself a lot and I was afraid that if I fell, that nobody would know it. My kids pay for my device. I got the necklace and it's comfortable to wear. I have had it for a year but I've never had any reason to use it yet. The only thing is that I wish it works when I go outside of the home because I think it only works if I'm in the home.

I fell a couple of times and my kids decided that I should have something so I can contact them when I do fall. They picked Philips Lifeline and have renewed it every year. I put it on when I get up in the morning and go outside in the driveway to get the newspaper if ever I fall in some out-of-the-way place. They have two or three contact numbers and they contacted my son when we ran into something once or twice. It's been good and I'm glad to have it, though I wish I was more aware of what it could do or where it would connect if I was a mile away.

Lydia was alone on a Saturday and she fell, hit her head and gave herself a concussion. It was terrible. She's 97 and has Parkinson's. She got a bleeding in her brain and has hospice now. She can't be alone ever again. She is still wearing the button but I think Philips Lifeline would be real handy in an emergency if I could just press it and hospice would answer. Because we can't use anybody else and she has a doctor with them. That's what we're needing now. Other than that, I'd recommend it.

I'm 87-year-old diabetic living by myself in a big house. I was trying to look into the Medical Alert, where I can be anywhere and when I fall, I can push the button. But with Lifeline, I only have to be in the house. I go out quite a bit with my friends. Although the person told me, "Well, your friends are there." But what if I go for a walk and I should fall? I can't use my alert button because it would only come to the house. Once a month, we have it tested and I tell them "Everything is okay here." They were very nice, friendly and courteous and with the testing, they come on. However, I would think twice next time of going for the one that goes anywhere, like that Medical Alert has. But I will stick around on this for a while to see what to want.

I got Philips Lifeline for when I'm by myself and I needed something in case of an emergency. I used it once and everyone showed up right after I pushed the button but I'm trying to be careful so I don't have to use it. I'd tell someone to get it if they're gonna be by themselves or in case of an emergency.

I was sick and my children were out of town. I’m 88 years old and right now I’m not driving so I got a Philips Lifeline in case I needed it. I haven’t had to use it fortunately, but they check on me and it’s there if I need it in an emergency. Everything’s okay.

It’s a lot of comfort and reassurance to know that I have the Philips Lifeline around my neck and if I should get in trouble, I can use it. However, I don’t have coverage about half of the time. We have an AT&T signal in the sky and when I don't get coverage, the device will blink all night long ‘til way up in the morning. The reps told me, at first, that it was the plug-in on the wall and that the wall wasn’t wired and it wasn’t getting enough electricity. But that isn’t so. We moved it all over the house and it blinks wherever we put it and it goes off. Other than that, everybody’s been nice and I'm not a soured customer. The reps put it in when I broke my hip and during my therapy time, Philips paid for it for two months. If they find out that I’m going to let it go, there might be a little extra payment.

Living alone at my age led me to have a medical alert device. Sometimes, when things happen, I get anxiety. It appears to be a long time, but it's not and their team was here right on time. It helps to know that Philips Lifeline can do that if something does happen. It served its purpose for what I want. I wear the device 24/7 and I would recommend it.

I lost my wife and I was having a hard time for a while. My daughter insisted on getting Philips Lifeline. She was worried about me falling down. I used to have a medical device but I didn't like it because there was a big button and if I just rubbed against it, the thing would go off in a minute. I like Philips Lifeline because the button is a lot better and the switch is on the other side. Also, I gotta reach in there and push down the inside of it and it just doesn't go off like that. I don't have to worry about accidentally switching it on. Also, the team at Philips is all right however, sometimes, it takes a while for them to answer the phone. They weren't exactly right on the ball on getting back to me. I told them one time that I waited about seven seconds, but they said that didn't happen. Other than that, it's okay and it's a lot better than the other ones.

I've had Philips Lifeline a couple of years already but sometimes I forget about it. I put it around my neck but just for the house. I always said that if anything happened outside, there's enough people that could pick me up and get the emergency. Also, I don't go out alone, I go with somebody and shop with somebody. I also don't shower with this because I don't want to get it all soaking wet. But I'm next to it, I just push the door open and there's my piece. But I do go to bed with it, that's what I do. It's also a little expensive but it's a good thing to have, especially I live alone and I take care of myself.

I had been in a nursing home for six months and I had three hip and back surgeries. My daughters thought I should have a medical alert service, so they had Philips Lifeline for me when I came out of the hospital. I have it with me around my neck all the time and it does not really get in the way. My children have more peace of mind knowing that I have it and I would definitely recommend Philips Lifeline.

I'm 93 years old and I had a hip replacement. My daughter insisted because I live alone that I need to have a medical alert device before I came home from that hip replacement. It’ll be six months since I had that hip replacement and that’s how long I’ve had Philips Lifeline and as far as I'm concerned, it works very good. I never had to use it and I don’t intend to. I would recommend it to anybody that lives by themselves, especially when they get up in age.

I needed a medical alert device at the time and Philips Lifeline was the only one I knew about. I have used it for the last six weeks but I hope I won't have to use it any more. Everything is fine with it and they are doing good. They were very prompt, responsive and nice.

I need the Lifeline because I'm 95 years old and I live alone. I've used it twice because I got short of breath and needed the medical help. It didn't take long for them to respond when I called and they always treat me nice. It's easy to use and comfortable too. I'm very satisfied with it. I would recommend it to a friend.

Some years ago, I experienced over a short period of time, waking up on the floor. Apparently, I passed out. Philips Lifeline was suggested to me so I got the one that goes around the neck. I've had difficulty being able to reach the telephone and the Lifeline is really convenient. The help button fits in well into my everyday lifestyle. I've set it off a couple of times by accident and I immediately got a response within 30 seconds. With it, I have confidence that if I needed assistance, I could get one. I am pleased with it.

I finally got this one wish. I can have Philips' medical alert service for 3 months and if I like it, I could keep it. It's a necklace and it's waterproof. I keep it around my neck and when I'm trouble, I just push it. Then, it's hooked up through my phone system. With this one, I have to be around home like in the yard or out by the mailbox, anywhere within the distance of my telephone. One day, I woke up and couldn't breathe and so, I pressed the button. They came with the ambulance and took me down to emergency. I was in the hospital for quite a long time.

I had a bad stroke before so my son got me a Philips Lifeline which I wear around my neck. I have accidentally pressed the button and one time their rep said I was down here when I was home in Boston. They were all trying to get in here. They checked upstairs next door and my neighbor came down and told them that I wasn’t there. However, my door was ruined because they tried to break in and nobody tried to help me reimburse. Also, it's a pain in the neck because I don’t know how to set it up but so far, it's been good to me.

I had hip replacement surgery a little over a year ago and to put my daughter's mind at peace, I agreed to have a Philips Lifeline installed. For the first few weeks that I had the device, I was forever pushing it by mistake and thought they were going to get sick of me, but they were wonderful every time. They were very helpful, and I appreciate the fact that they said they were glad it was just a mistake and not a real situation. I have the wristlet too, and I wear it when I'm in the shower or in bed. Philips Lifeline seems very efficient and I have peace of mind knowing that I have it.

My daughter thought that I should have a medical alert device, and I got one from Philips Lifeline. It's helpful to my husband and to me. I use it when he's out of our condo and it's reassuring to him that if I should fall, there is the alarm button or the sensor that will alert someone, and it really is as much for his benefit as mine in terms of peace of mind.

I needed a medical alert device because I fell twice. I broke my hip and was operated on. I fell down once and my daughter told me I had to get the device and I got the Philips Lifeline. I have it on all the time and I'm happy with it. So far I haven't used it, but it’s very good.

I had cancer and I needed somebody to be here with me so I decided to get Philips Lifeline. I wear them everyday around my neck and so far, my experience with them was okay.

I live by myself and anybody 80-year-old or before that if they live by themselves needs a medical alert device, so that's why I decided to get the Philips Lifeline. It makes me feel like I've got a great, big old dog looking out for me. One morning, I slept with it and I accidentally punched it. It went off at about 3:00 o'clock in the morning and it scared me to death because I didn't have a clue what it was at the time. Then when I woke up and found out what it was, I apologized, but that's the only time I've accidentally done it.

I recently received a phone call from my cousin saying that Lifeline contacted him regarding my mother, something about her device not being online I think. They had left a number to call. I called my mother, she answered after 2 rings, everything was fine. I tried calling Lifeline to let them know and was left on hold for about half an hour while listening to recordings telling me how important my phone call is and how fantastic Lifeline is, blah blah blah. There was an option to "press 1 to leave a message", well I tried that about 20 times and it didn't work. I gave up. I sent an email (the only email available for their website is for sales, hmph, nothing for customer support) telling them to call me if they wanted updated phone numbers. 3 days later nothing.

I've used the Philips Lifeline device about three times. I've been in and out of the hospital and it hasn't been fun but the Philips Lifeline reps have been very helpful. I like the feeling that I have an emergency help if I need it. I would recommend Philips Lifeline to a friend anytime.

I'm a diabetic and not too well. Back then, the pills that I've been taking had closed on me and I couldn't breathe. So my niece called me that morning to tell me that my sister had come home from the hospital. I didn't have my phone by my bed so I had a hard time getting it when she called. Then I talked to my sister and that's when I decided I needed a medical alert device. It's security. And I've had the Philips Lifeline for a while though I've not had to use it for emergency.

We run homes for the developmentally disabled. They're residential licensed facilities, individual homes, and in one particular home, we had an emergency to where the staff ended up having to do CPR and they weren't able to get to a phone. After that, we decided if we had Philips Lifeline on, they could’ve just pushed that and got help right away. They have the necklace model which is easier to use. We provide 24-hour wake supervision so as the staff changes, they can just switch it.

I'm 86 years old and live alone, and I feel safer if I have a medical alert device. I had one with AT&T before the flood, but that got swept away. Then, when I slipped and fell down the stairs, I was given a Philips Lifeline alert device to use, but when the time for my using it was up, I decided to just keep it. I have it on my neck, but I'd rather have it on a bracelet. With this necklace, if you get against the cabinet, then the help alarm is liable to go off. I accidentally pressed the help button one day, and the people over at Philips were real alert and quick to respond. My Philips Lifeline device has been doing fine and I'm satisfied with it.

I am alone with my husband and if I'm away from him, I have no assistance, so I got the Philips Lifeline medical alert device. I have my help button hanging on my neck every day. I feel that I have to have it around my neck to protect me from harm. I would recommend it.

I have friends who have medical alert devices. They thought that they needed these devices and they were happy with them. So, I also looked into getting one from Philips Lifeline. I thought I should have it since I live here by myself. My family is happy with me having it, and also it does make me feel better. I wear it around my neck and I'm used to it now. In fact, sometimes I forget to take it off and realize that I'm still wearing it when I go somewhere. I've had it on so much that I don't even notice it.

I have brain disease because I'm autoimmune, have had strokes in every lobe of my brain which rendered me legally blind and also have epilepsy. That's why I got the Philips Lifeline device. I like that they have the model that knows if I've fallen down. When I was laying out in the yard, I've have fallen and hit my head on the scalloping edging that goes around the tree. It's concrete and when I'm knocked out, nobody knows I'm out there. That's what convinced me to change to the model that knew I was down and out.

I got a medical alert device because of everything that's going on in my body. I have a congestive heart failure, a high blood pressure, and a lung disease. I’m also a diabetic and I live alone. I had a different medical alert device but I let them go because Philips was better. I wear the device around my neck but it's convenient having it in my pocket. I like Philips and will recommend them to my family and friends. My experience with them is good. They are friendly but sometimes they are quick to respond and sometimes they're not. But I really appreciate them.

I fell and broke my back. After that, my back healed. Then I got a medical alert device from Philips Lifeline and I feel safe wearing it around my neck. I've had two occasions that it went off, and the people at Philips were very courteous and responded right away. One time, I had a cat in my lap and he pushed the alert button, so I had to explain to them what happened. At another time, when I was in bed to sleep, I rolled over on my side and the alert device got underneath my arm. The alarm got triggered and went off, and the Philips guys thought that I had pushed the alert button. They responded and said, "Are you all right?" I had been sound asleep and thought, "What's going on?" Then I realized what had just happened.

My children got Philips Lifeline for me because I had fallen and I was in a big house by myself. This is my third Philips device. They’ve replaced it a few times because the batteries were out and their reps were very nice during those interactions. They’re good in keeping track of me. I’ve hit my device against something a couple of times and they called to see if I’m all right. They’re good to deal with and I would recommend them. I’m just a little concerned about how far I could go away from the communicator. I may need something with a little more range that I could wear when I go outside. I don’t think this would register if I do. I’ve heard of other devices that one can take anywhere and not have to register it.

I want to be protected in case I fall so I got a Philips Lifeline. But I still have to use Medical Alert at home because there was a contract involved and I had to pay more money. I had an excellent experience overall with Philips Lifeline. Their reps were very courteous.

I'm 89 and I had to get Philips Lifeline because I had a pacemaker put in. One night, I had been trying to get out of bed and I was jerking to get myself up and my Philips medical alert went off. Immediately the reps of Philips were on the phone before I could even get to the bathroom. My son came running from the other end of the house and I was standing in the bathroom door. I said, “I’m fine. I don’t know why it went off.” And then two other times I had fallen and stubbed my toe and the Philips reps were right on. It’s been wonderful. My son is always there to answer the phone and they’re very courteous to him and it’s just really nice. I feel like it’s a safety thing for right now. People my age should have one.

I've been in the hospital and nursing home. I was coming home and my son thought I'd better have a medical alert device so I got Philips. But when I was brought home they thought I was weak enough that I needed 24-hour care and I still have that. I haven't had that feeling of maybe falling and being alone. I have the girls here to take care of me. But there will come a time when I no longer need these round the clock caregivers and I'm sure I'll appreciate Philips even more. I wear it everyday. I accidentally pressed it once and they were very quick to respond. I've wondered about not wearing it but I look forward to being on my own again quite soon so I figure I might as well hang on to it. It gives me an extra level of security and I don't mind having it, it's easy to wear. I would also recommend it to others.

Ada is 94, she can’t hear and she lives alone. She relies on her Philips Lifeline and she worries less because she is here alone in the evening. I’m a coworker that comes here every day. The problem is that the Lifeline doesn’t work when the power goes down, and the power goes out quite often up here. The other problem is that when Ada pushed the button, somebody came on the phone and was trying to talk to her and she couldn’t hear. Luckily, the neighbor called me and the ambulance got called which is a good thing. Ada had pushed it a couple of times and the ambulance came promptly.

I have more confidence and I don’t worry about falling as much since I've been using my Philips Lifeline. When my daughter had it, the people at Philips Lifeline were wonderful with her. They called her and she was calling back and everything was okay. My daughter really liked her device, too. And the Lifeline is not that expensive.

I live alone and had fallen and broke my hip so I got a life alert. I'm very satisfied with Philips lifeline and I feel safer with it because I take my time and know I have it on hand if I should need it. Once in a while it would go off accidentally when I didn't realize I had pushed it and whoever answered the phone was very nice. However, I'm a little allergic to a certain material so the neck part bothers me so I usually put the Lifeline necklace in the pocket of my pants or my jacket side.

Our mom is 92 and she lives alone. She has some good days and bad days. She fell a couple of times and the doctor recommended Philips Lifeline. We thought it will be a good idea and it's her first medical alert device. We used it one time and it worked really well. Everything was taken care of in a timely manner. I'm very impressed and I’m glad we got it for her. When the button is pushed, Philips calls our mom first to make sure she's okay. She accidentally pushed the button twice and she told us that a lady came on the thing and asked if she was okay. They call me too whenever she pushes the button.

I have the medical alert from Philips Lifeline but I have not received any call. They used to give me a call and see if I needed anything, but they haven’t called in three months. I’m paying the bill, but I’m not getting any service and I don't know who I would get if I pressed the button. Overall I would not get Lifeline again. I don’t know what I'm paying for and I would like to have my money back for five months.

I'm very satisfied with my Philips Lifeline. I don't wear it very often but I keep it ready. I have macular degeneration and I’ll be 100 years old in a few months. I live alone in my home and my family wants me to go with them but I like it here. It’s very comforting to have Philips Lifeline. If I need them, I just call them and they are here. I pressed the button by mistake once and the girl on the other end was very nice.

I had colon cancer and had surgery, and the nursing home advised me to get a medical alert device and I've had Philips ever since. Their reps are friendly, but every time I went to the hospital I had problems with the ambulance drivers because I have to use my rollator all the time. Some of the drivers want to take it so I had one of the ladies in the rehab department make a letter and I have to carry the letter all the time. The reps also never call me anymore about my Lifeline. They used to call me once a month to see how I was doing and if I needed help, but they never did again. Their device didn’t work early this year and I had another box, and then I had to get another bracelet for it. It’s okay now and everything is fine. I have it on my right arm and it's pretty comfortable to wear.

I went to the bathroom and I have artificial hips and one dislocated just as I sat down on the toilet, and I wasn’t found for 17 hours. The police finally broke in and I never wanted to be without a medical alert device ever again. The girl that came out and hooked up my Philips Lifeline for me was very nice and it all worked out beautifully afterwards. It’s a little bit heavy but it’s worked every time I've needed them and more.

My son and his wife told me, because I turned 90, that I should have some device to alert somebody. However, both of my children and relatives are on the East Coast, while I’m here in the Mid-West Coast. I have neighbors who are kind and understanding and we’ve talked briefly about this, but most of these neighbors have nearby relatives in the area or in the state of Minnesota, while I don’t. And I felt I don’t need the device. If I drop dead in the middle of wherever, then so be it. The end has come. My life has been complete, and I don’t need to have people get upset because I'm no longer alive. I have a very healthy attitude and proudly, I am a very vigorous, youthful 90-year-old because ever since the age of 60, I have been active.

I needed a medical alert device because I have been falling. With Philips Lifeline, I have less worries. It is easy to use and comfortable to wear. My experience with their reps has been very good, too. They are helpful.

My brother from St. Louis was visiting here and he picked out Philips Lifeline for me because I kept falling and had to go to the doctor for several injuries. I definitely feel confident having Philips Lifeline. I can now go about doing many things.

My son and his wife got Philips Lifeline for me and I'm proud of it. I’m 96 and a half and I can’t walk. I have a broken leg in a cast and I'm in a bad shape. I enjoy having Philips Lifeline and I’ve used it a few times. It really comes in handy and I'm satisfied with it.

A few years ago I had a TIA stroke. I was alone and my husband was on the road. He was gone a lot during the week for four or five days. Whenever I'm alone and I have to go to bed at night, Philips Lifeline gives me a really secure feeling. Also, if I fall in the shower, I have it right there where I can reach it. I wear the device all the time as a necklace. It is easy to wear and the button is as easy to push. Wearing the device is comfortable. I don’t even feel it. Their team was not as quick to answer now as they were in the beginning, though. I had one of these when I lived in Paris, Illinois. My machine went off every time and I was called for tests, but Philips doesn’t do that so I just do the testing on my own. It would be better if they request me to call in or push the button once a month.

I like Philips Lifeline very much. The device works great. I’m by myself and I use a cane because I don’t walk really good. And I've got two kinds of heart problems. I've had to use the device a couple of times. A couple of times my lights have flickered and everything goes off in my apartment, then they come on because it's telling them that something's wrong. But the company's response was very fast and their people were very nice and polite about it. The device makes me feel safer and makes my kids more at ease, too. I even have it by the bed at night. I’m very happy with my experience with them so far.

My daughter was the cause I got a Philips Lifeline because I live by myself. Also, the doctor had told them to get me one anyway. I wear the help button around my neck and it's very comfortable. My mailbox is two blocks away so I wear it when I walk to the mailbox. I also wear it around the house, when I go to put my garbage out, and then I have to tuck it into my sweater or blouse when I'm cooking.

My aunt is diabetic. She's not doing too good right now and can barely walk. She has Philips Lifeline and though we never had to use it, we have fewer worries knowing she has it. She keeps it around her neck and she's comfortable with it. It’s good to have and I’d recommend Philips Lifeline to a friend.

I have more confidence having Philips Lifeline which my daughter decided to get for me because I live alone. I like it being here with me either outside or inside and I wear it as a necklace all the time. I have recommended it to my sister-in-law and she's got one now.

My daughter arranged to have my Philips Lifeline when I got back from the hospital in April. She said it was recommended by Grace Cottage Hospital. I was very sick and went to the hospital on my birthday. I was up there eight days and I had to have three units of blood put in. They sent me over to Grace Cottage Hospital for 10 days, and then they told my daughter that I could come home but I was not to be left alone. My daughter stayed for a while. She's a registered nurse and still working in a hospital. For six weeks, I was never left alone. Different people took turns coming along.

I fell and broke my tail bone. Before that, I tripped over a dog. And I fell and broke my hip. So I have the Philips Lifeline as my medical alert device and it goes around my neck and I keep it there. I put it in the back at night when I go to bed and leave it in the front during the day. I like it so far and I have no problem ‘cause I've fallen a couple of times since then and they come to pick me up. All I have to do is push the button, they answer immediately and they tell me they will get me help and I just wait for it. They're very thoughtful and on the ball.

Everything has been wonderful with our experience with Philips Lifeline. My mother was not getting a lot of exercise and she was getting sedentary so her muscles were failing on her. She was falling down and she took a good fall so after that, we decided that she needed Philips ‘cause she still wanted to stay in her home, so that was the next step to keep her safe.

I'm getting old and falling but with the Philips Lifeline device, I know I'm safer and that I've got someone right there ready to come when I needed them. I wear it around my neck which is very comfortable. I had used it the other night. I fell backwards where I'm flat on my back and couldn't get up. I told them to call my daughter first because I didn't know exactly where the key was. Philips Lifeline called her and she sent them over. It took them a little longer than I expected it to be but the good part is that I wasn't hurt. The guy picked me up like it was nothing and they were very nice.

When I'm alone and something goes haywire, I like to have something push. Though I have pretty much full time care now so I don't really need Philips Lifeline, it's okay and it's there if I need it. However, sometimes I might be wearing it outside on my patio but the communicator of it is in the house. There was also one day when the telephones were all out and my phone was not working. Philips Lifeline immediately saw I was having a problem and called my son to tell him that but he told them "I don't think she's having a problem. She's sitting here having dinner right now." They were very nice but they were going beyond the bar to try to do anything. Other than that, it was fine because they were aware of the fact that my phone wasn't working. I'd recommend them.

When I lost my inner ear, my balance system, I was prompted to have a medical alert device with me. So I now have my Lifeline and when I remember to put it on, I know that if I don't have my phone next to me, I have something that I can depend on. Since I live alone, at least I have some way to communicate. I've never had to call the Lifeline team, but if I put the device down too fast or for some reason I hit it, they do come on right away.

I've had a stroke. My daughter used to work for Philips Lifeline and I end up with them. I feel more secure and if I need somebody, I know somebody will be there and it would be faster with it too. All I have to do is push the button. I wear the device around my neck and I never know that it's there.

I got the Philips Lifeline necklace because I live alone and I have trouble standing up and maintaining my balance. Though the only thing I did for years was just make a monthly test, I've been satisfied with it.

My daughter was worried about me living by myself so she set it up for me. She talked to the Lifeline team and as far as I know she's happy. We've tested it a few times and everything went through. I wear it around my neck and it fits in okay. I wear it when I go to the grocery store and I feel like I can touch the button if I see somebody coming after me in the parking lot. I also put it on when I'm out in the yard. Around the house, I wear it depending on how I feel but I'm careful, cautious as I can be. Sometimes I take it off because it tires my neck. I'll check into getting one that I can put on my wrist if it gets to be much of a problem.

I'm getting older and I have balance issues and diabetes so I decided it was time to have some safety. I got the Philips Lifeline and the experience has been good enough. But the reps should have warned me that at some point they were going to call me automatically. The first time they called it was like "Oh my god, who's in the house?" Also, when I did the testing call, it seemed to take them a long time to pick up and that happened twice. They said call back and check and see if it happens again. I called back about 20 minutes later and it seemed fine. As long as it doesn't happen when I'm in an emergency that's fine, but if it does, that's not exactly comforting.

I'm 80 years old and have fallen twice. I was able to get up but then I thought about the day I might fall and can't get up so I got a Philips Lifeline. I feel safe with it. The device is around my neck and I forget about it most of the time. The only time it gets on my nerves is when I'm going to sleep. But other than that, it's fine. I'm glad I have it and would recommend it.

My daughter got me the device. I was falling and wasn't able to get up. Since using Philips Lifeline I feel more independent. I wear it around my neck and it's pretty comfortable. It's also easy to use but I only use it if I have to.

My father was diagnosed with congestive heart failure. At first, Philips Lifeline kept him comfortable and he did well with medication. But now, he's at that point where he can't be by himself anymore. So I moved the lifeline over to my home and I communicated with customer service. Everything worked great. I feel safe with it being here at my home.

I've had my Philips Lifeline for three years now. I have the one that I wear around my neck. One time, my telephone was out and I accidentally rang the bell and next thing I knew, there were three guys at my door. When I opened the door, they said, “You’re all right!” I told them that my phone wasn't working. I never expected them to come that fast and I was glad they did.