Lifeline Reviews

I’m 99 years old and I feel very well having Philips Lifeline. I wear it around my neck. I hardly know I have the help button so it’s not a nuisance. It’s perfectly fine. I’d recommend it.

I have not used the Philips Lifeline very often. That’s the first thing which is fine because it’s not in the road. I don’t have any problem at all there. They've been very gracious, more than willing to be helpful. And the people that they send are also helpful. And that’s all they can offer for us.

Being 90 years old, my mother's stability is not real good so getting it for her definitely was something that need to be done. I feel more secure now that she has it and I'm sure she does as well. She doesn't realize it but she does and she wears it all the time. I'm very well satisfied with it. It allows me a lot more freedom because I know I can be contacted immediately. I think everybody should have one.

My overall experience with Philips Lifeline has been fine. I haven’t used it recently but I had a couple of years ago.

I live alone by myself so I got a Philips Lifeline medical alert system. Talking with the reps is very simple. If I signal or want them for something, they answer right up. I tell them who I am and they confirm it, and that’s it.

Luckily, I've never had to use Philips Lifeline help button. It just sits there and I wear the thing around my neck in case I fall. Once a month, they call me to push my button to make sure it works. I would recommend Philips Lifeline.

I feel very, very content with my Philips Lifeline. It's working perfectly. Many times I listen to it being tested in the middle of the night so it's working perfectly. I wear it when I'm alone here. My daughter has a full-time job and my son is in and out all the time so I'm alone a lot. My daughter and her husband has a cottage up north so I wear it when they're up there. The girl across the street is signed in as one of the people who would be notified, and she's home mostly all the time because she's retired and she's home a lot. And if not, her husband is home and her mother is home too. So I have plenty of help if I should need it. In fact, I'm questioning whether I need it or not. But it's nice to know it's an option. And my daughter says she feels better that I'm using it when she's not here. I feel more secure with it.

I'm a caregiver for an elderly man who's wheelchair-bound and lives alone. At nighttime, he's by himself. The Philips Lifeline medical alert system has given us the peace of mind that if he did have a problem when no one was here, he'd be okay. He's never had to use it once but every so often, it will make the call out where we have to reset or do whatever. He'll go in there, push the button and they'll get him a line and talk to him. The Philips Lifeline team is always friendly and helpful.

My daughter got the Philips Lifeline medical alert system for me ten years ago. It’s a good system and it’s not too expensive. I wear it regularly around my neck, and if I fall or something and Lifeline answers, they're supposed to call my neighbor to come up and check first before they call an ambulance. But I don't wear it to bed because if you turn over and hit it, this voice comes on and it’s really, really loud. Customer service is okay, except that I was supposed to call in on the 11th every month, and every now and then I forget to call, and they don’t call me back and check on me.

I've had Philips Lifeline for years and years and it's been all right. My daughter-in-law ordered it for me. Thank goodness I've never had to use it and things have come out all right with it. One time we had a little problem and they weren't answering. Also the help button didn't go as far as I'd like it to go but I happen to have a big yard so I can't go out just so far on the yard. I'd like it to have gone further. But outside of that, everything is all right. The customer service service is good. They pronounce the words easily and I can understand everyone who was ever talked to me. Overall, Lifeline did what they were supposed to do. They were very nice and they reset the thing so it worked well.

Needed one in case I should fall. I feel better, more secure, now that I have Philips Lifeline. I would recommend.

I never really used it except once in the last three years. The Philips Lifeline team was friendly and helpful. I never had any difficulties because I’m quite old but my kids are around. Whenever I need them, I’m just a phone away.

I was advised to get Philips Lifeline when I came out in the hospital because I'll be spending a good deal of time alone. My interaction with Lifeline team has been very good. I only had to use it once, but that was very successful. I woke early morning, went out of the room and I fell down. Once I fall down, if I don't have somebody in the house here to help me up, I can't get up. They informed my caregiver and she came over. It was a very successful conclusion. I'd recommend using Lifeline.

My wife got a Philips Lifeline for me. She feels more secure with me having it. I guess I do, too. But this button seems to go off many times when I have not used it. Yesterday, I sat down at the table to write something out and the thing went off. I don't know why, unless I bumped it somewhere. I didn't think it went off that easily but evidently it did.

I don’t even notice Lifeline is there. It used to be plugged in the same line that I had a walkabout phone so that when that phone rang, it gave the Philips a problem. I simply moved the phone and put it on another outlet, and then I don’t have any trouble with it. But I've been in and out with illness for six months in the hospital so I really haven’t even needed Lifeline because I wasn't home. But I’d recommend having Lifeline.

I'm 89 years old and I live alone. It has made me feel more secure since I got it. Device doesn't bother me at all.

I love the Philips Lifeline I have. I haven't had any need to use them. One time, I had taken the thing that you wear around your neck, put it in my pocket and went to see my neighbor. I must have pushed it. When I looked out the window, there were police, fire department, all emergency people coming to my house. They couldn't get a hold of me and thought I was in trouble. I thought that was so good. They check on it every month. They buzz me and ask if everything is all right and I say yes. I use it mostly when I'm alone.

I had to use it twice and I've had it a long time. I purchased it because I'm by myself and my health's not too good. I'm almost 94 years old and everyday is a little worse for me but I'm still able to stay by myself since using Philips. I'd recommend them to anybody that don't have one.

We don't have any complaints about Philips Lifeline other than the fact that my mother doesn't use it when she should. But we've explained to her that a family member gets called. She's getting better at it but we don't use it a whole lot but she does keep it on her person at all times except for when she's in the shower. We've never had a problem whenever we needed them and the service was there. Everything is fine. The time I'm here, I pressed the button just for a test and they were right on the phone but unfortunately I got some kind of problem going on today, I never noticed that light blinking in there before until I just walked in to look at the machine to see what the name on it was.

I've had it for the last three years. I purchased it because I would be alone at times and I would have to have it to call for help. I've pressed the help button before and their response time was very good. It saved my life.

I thought at my age, it would be wise to have the Philips Lifeline. I haven't interacted with the team, except to call just to make sure everything was in proper working order. They were very nice.

Our experience with Philips Lifeline has been fine for several years. We call in once a month and they've always been there. We purchased it for my elderly mother and she likes it. If she pushes it by mistake, they call. One time, she fell down and I was back east. They phoned me even though my sister was here and took her to the hospital. We've been very satisfied with Philips Lifeline service and would recommend them.

We've had good service out of the Philips Lifeline. We're happy with it but she did mention the expense. She thought she could get something else cheaper. I don't think we've ever had to use it. She used to live alone and I've been living with her now for close to two years. They've done everything they claim to do. They lived up to the billing.

I like my Philips Lifeline. I have it right with me all the time. I have never had to press it for anything, but one time, I wore it to bed and I must have pressed it in the night. All the cellphones rang. They called me and I said, "I'm fine. I must have pressed it in my sleep." They asked, "Are you sure? Are you sure?" They were nice. I would tell anybody who would be interested about this company.

I had a bad experience with the Philips Lifeline team. I was over in my basement garage and I got on my knees and I couldn't get up. I pressed the button two or three times and nothing happened. It didn't carry through. They said it was five years old. That's the only time I used it in the five years I had it, and it didn't help. They did send me a different button but I haven't tried it yet. I strongly recommend Philips Lifeline.

I purchased a Philips Lifeline for my mother in case she fell. She had mobility problems. She wears a wristwatch type and has used it once or twice. Everything was perfect. It's been some time since she's had to use it.

I’m happy with Philips Lifeline. It has helped me and gets used a lot. I have Meniere’s and I fall a lot. It doesn't work when I'm away from home but it works here at home or outside in the yard.

I've had a good experience with Philips Lifeline. Everybody was very friendly and helpful. I've never had a problem. Although I personally didn't need it, my family wanted it and I agreed with them. It's a helpful thing to have. I'm wearing it now and it's okay. I'm happy with it.

I'm happy with Philips Lifeline. I wear the buttons all the time but I haven't had any need to use it.

I've had the Philips Lifeline for so long. I live alone and being elderly, I decided to get one. The health button fits into my lifestyle and it's pretty easy to use.

I've never had to use the Philips Lifeline. The experience has been fine. They call and check on it about once a month to make sure it's working good and it always has been. They come in clear and I do, too. It's a test. They're very friendly.

I have fallen twice and was in the hospital for a broken hip. I decided it was about time I had Philips Lifeline. The maintenance man here in our building assembled it. Initially when I didn’t understand quite what I was supposed to be doing, I called them and they were helpful and friendly. Lifeline has worked fine and I have not had any problems with them.

I had the Philips Lifeline team out here once. They were helpful. I didn't know they were even around here. They came through the doors and said, "Where are you at?" I said, "Right here." I told them what happened and they went and looked. I got wrapped up in the hose, fell and bruised my arm. Now, I always keep an eye on the device. I'm satisfied with it. It's the best as far as I know.

I really don’t like it. It doesn't protect me if I’m away from home. Philips Lifeline advertise so many that you can wear around your neck and it’s with you wherever you go and the one I got isn't like that. I purchased it because a few of my friends had them and they recommended them and I really didn't read it as carefully as I should have in the first place. I just got at the hospital so I've been thinking about getting something else that I can have with me at all times.

I had fallen a time or two and couldn't get up and had to have to lie there until my family came. Then I was pretty tickled to get the Lifeline. I'm more comfortable with it. It has been a great experience interacting with the Philips Lifeline team. They were helpful and efficient and they promptly answer.

The experience has been okay. I just reported in and haven't needed them for anything yet. I'm satisfied with it.

I'm glad I have the Philips Lifeline device. This was my first such device. When I first came back home from the hospital, I fell and that's the reason I got it. The second time, it worked real good. I'm more careful now and I know that if I need it, I got it here.

The Philips Lifeline has been very successful. The team has always been very helpful and responsive to whatever I need.

I would recommend the Philips Lifeline device, and I'm 87.

I take medication for different things and I live alone. My children and I decided that I, being alone, needed Philips LifeLine. I put my Lifeline on a chain and wear it around my neck so it looks better in case I forget to wear it or forget to leave it on when I go somewhere. I know it works outside of my home. I’d recommend them.

I've never had to use the Philips Lifeline device. I check it out whenever I'm supposed to. I put it on the calendar and call in to check it out. But the funniest thing is I find that I take the quickest showers now because I do not want to ever have the ambulance come and those guys have to come in the shower and get me out in the nude. It's wonderful. It's a very secure feeling. I wear it all the time and they told me it's good for 10 feet in front of the door.

I haven't used the Philips Lifeline device. I fell before and that's the reason I got the thing in here. I have fallen since then but I was at the yard when I did, and one of the ladies in the second door from us ran and told her mom and she came on down, so I didn't have to use it. I hope I won't have to use it, but it's good to know I do, because I live alone and if I'm out or anywhere, I can still reach them. I wear it around my neck all the time because I usually take a shower with it on. It's got a little button in the middle that you push and then she comes immediately.

Before using Philips Lifeline, I passed out and laid out all night long till morning... I have fewer worries now since I got it.

I thank the Lord I haven't had to use the Philips Lifeline much. I have difficulty walking. I'm on a walker and I'm afraid of falling. My son got it for me at first but then after, I took it over. I wear mine on my neck and my husband wears his on his wrist. I don't wear it when I go out anywhere away from home much because it's only good here in the house. I would recommend them.

I feel safer wearing the Philips Lifeline medical button, so I'm wearing it all the time even in the shower because they say that's the worst place you could fall, in the bathroom.

It has been a good experience with the Philips Lifeline team. I didn't have much difficulty before using it. You need to be cautious and have somebody that can move my family, in case something happens. The help button is easy to use and I have no problem with it.

My experience with Philips Lifeline was fine. It has helped ease some of my fears and worries.

At age 86, I have lots of medical problems and my family pressured me on getting a Philips Lifeline. I have no problems with the system. I've accidentally hit my button a couple of times but everything's fine. Interacting with the team has been fine and they were friendly.

The Philips Lifeline device might have saved my life last September. I went out to feed off of my back porch. I went up there and I got to feed a few tidbits to my cat and I fell. And I thought, "Oh, my gosh! What am I going to do?" I live in the country and there's nobody very close to me. The lady across the road never could have heard me but it turned out her husband was mowing.

My experience with Philips Lifeline has been wonderful. I've used it for many years and it always worked. I'd recommend having one.

We had a fine experience with Philips Lifeline medical alert system. It was my mother's originally and I just kept the system.

I like it and would recommend getting Philips Lifeline.

I have the Philips Lifeline device and I'm glad that I have it if I do need it. I haven't needed it but I'm wearing so I haven't had much experience with them. I've been fortunate not to have to use it. I'm 91 years old and I lived by myself at the time I got it. Right now, I'm living with my daughter. I'm just thankful to have it and I'm satisfied with it.

I’m 91 and I've had Philips Lifeline for a couple of years. I don't have a lot of money. My church pays for it. The main reason for purchasing it is I’m all by myself. I don't feel alone as long as I got it on my wrist. My experience in interacting with the team has been fine. I push the thing and check on it to see if it’s all right. It happens once a month. Outside of that, I haven't had to use it but I'm glad I haven't had to use it for anything serious.

My experience with Philips Lifeline so far has been great. They would even answer when I didn't need it. I didn't know I was bending over or something and they're very responsive.

I got Philips Lifeline originally through Council on Aging. I got it because my husband died and my children are all away and I'm living alone. It has bettered my kids' lives, as they don't worry as much. However, it seems to me the response time gets longer every time I try to call for any reason.

I got Philips Lifeline because I live alone. I've had no problem with them. I feel better having my Philips with me. The button gets in the way sometimes, but it's worth it to have.

Everything is fine with the Philips Lifeline device. Nothing changed in my day-to-day life. I would recommend.

I've been in the hospital and needed Philips Lifeline just to be sure I was alright. It has been really good. I have no problems at all. I would recommend Philips to my friends.

I've been very satisfied with Philips Lifeline. I'm 87 years old and I do a lot of traveling. I have been recently living part-time in Birmingham and part-time in Seattle and have had the Lifeline connected to both places. Lifeline has made me feel very safe when I checked in and when they also checked in with me. I felt like I could depend on any person if I need it. So far, I have not needed it.

I have the Philips Lifeline service but I haven't had to use the service or haven't had that much experience with the team because no problem has come up where they have to contact me. I keep this pin on my arm all the time so in case I do have a problem, I can press it and the service would react. I pay for it every month but I'm not satisfied with the price of it because we would have other services that are a lot cheaper.

I have fallen once or twice and was having a little trouble walking so my family thought I should try the Lifeline. I'm so thankful that I have. Philips Lifeline is my first medical alert service and it has worked out just fine for me. I don't have any problems with it.

My experience with Philips Lifeline has always been good. There's not a problem. I'm satisfied with the customer service, the quality of work, and they were friendly. My son got it for me. I'm a widow, and I need a lifeline. So I'm happy to have it.

I’m going to be 91 this Monday. I've had a couple of strokes before I started using Philips Lifeline. I was completely crippled and paralyzed on my right side. I'm able to use my leg and work with my arm a little bit now. I haven't had too much experience with Philips because nothing has happened. But every thing's been fine, so long as I've been with you. My phone was off the hook once and they notified me if I have called them (they thought I might have fallen or something), and then I put it back on. Overall, they were friendly and the pricing was good. I would recommend Philips Lifeline and their customer service.

Evidently, I accidentally pushed my Philips Lifeline button not knowing that I did. I didn't have any problem, I didn't need anything. They were very nice. I live alone. I'm not really having any problems. I'm diabetic and I have had a heart surgery but that was 12 years ago and I wear it at all times. It doesn't bother me. I'm used to wearing it all the time. I have it for my peace of mind, but I've not had to use it. As for the pricing, I'd like for it to be less.

Fortunately, there has been no experience other than that I wear the Philips Lifeline device and I haven't needed to use it. They came out and showed me about it. One time I pressed it inadvertently and they came in to the room and said, "No. there's no problem." My wife felt that I should have it. I have just gotten out of the hospital and I was extremely sick. I was in the hospital for 6 months or so. It's probably a good idea. I feel much better having it. I just wear the thing round my neck and ignore it pretty much. It's kind of awkward but I've heard so many stories about people who had lain on the floor for days and such, and I want to avoid that.

I have not had any problems with the Philips Lifeline device. It's fine. It works very well. I like it and I'm pleased with it.

My experience interacting with the Philips Lifeline team has been good.

Ordering the device was a good experience. My girl friend called and had it all set up for me and they were here and did it right away... I'm still standing and walking and haven't had to use them for which I'm very happy. But last night or yesterday afternoon, my doggy stepped on me and hit the button.They called immediately and said, "Ma'am are you alright? Do you need help?" And I said, "No, my dog just stepped on the button." So far I've been very happy with Philips Lifeline.

I got it in the mail and hooked it up myself but had a little trouble getting it hooked up, because I'm an older person and didn't know. But it's doing good and I'd recommend it.

We're very happy with the Philips Lifeline alert system. We haven't needed it for an emergency yet, but we've gotten several calls because it was bumped against something. It's pretty sensitive which is what we would want. They've been wonderful.

I live alone and my house is pretty good but sometimes I feel like I need something if I need help. I got Philips Lifeline but I've never had to use it, thank goodness. The only time I've had anything to do with anybody was when a guy came out here and installed it. So far I'm very satisfied. I'm thankful that I have it and I don't know how it would work if I really needed it.

I've used another alert service before but Philips Lifeline took over that group. It was really supplemented or helped by a volunteer group of ladies in Tennessee Christian Hospital here in Nashville. At that time I had surgery in that hospital and found out about the service and when I went home, I started with that group. So after that hospital closed or changed to something else, they had to stop their insurance and they went with Philips Lifeline. This change was made for me. I really didn't know much about Philips but they've been courteous and helpful all the way through it.

It's a help to know that you have it in case you need help, even though I've got my telephone. But if your telephone goes falling across the floor, you still got it around your neck or on your arm and you can press that and you get help. It's a great idea.

Philips Lifeline is always on the ball. I've fallen and instead of pushing them like an idiot, I should punch it. I waited to see if I could get up and then I called somebody over here to help me instead of bugging them. I always think that when you call them, they're going to send the ambulance, and I don't need that. I just need somebody to help me up. But one time, I accidentally punched it. I picked up a box and I didn't realize I did it. I was in one room and heard this voice saying, “Susan **, are you alright?” I’m thinking, “Where in the heck is that coming from?”

I've been totally satisfied with Philips Lifeline. The only problems I've ever had are false alarms when they thought I had fallen and hadn't, but the only concern I have is the call.

My doctors and nurses recommended that I get the Philips Lifeline medical service. I've had heart issues but I'm doing good now. I feel I don't really need it but I still keep it. This alert button has made me feel more safe when I'm out by myself. It's done wonders for me.

Everyone with Philips Lifeline has been very courteous and given me the information that I needed, and so I have no complaints about them. I have told other people about it. I've had to use it and I'm very grateful for it. I've had no problems with it.

I think every older person should have a Philips Lifeline medical help alert device. I'm very happy to have it in my home. I have nothing but good things to say about it.

I haven't had any problem with Philips Lifeline and I would recommend it.

I haven't used Philips Lifeline that much but they were friendly. I didn't have any concerns or difficulties prior to using it. I was thinking about changing because I can get a free one, it won't cost me nothing. But I haven't changed yet.

I would recommend the Philips Lifeline.

I recommend Philips Lifeline all the time. They are wonderful.

If I didn't need Philips Lifeline, I wouldn't use them. Right now they are a pain around my neck. They're right in my way all day when I do things. It gets accidentally pushed sometimes but I guess they're an okay service.

I haven't had any difficulties with my Philips Lifeline medical alert device. It worked very well. If I don't contact them, they call me and I ask them to call and tell them how I'm doing and I do that and we've gotten along fine. It's very comforting. I have recommended them to many people.

The Philips Lifeline is a good service. They really know what they do. I've had it about for almost a year now and used it twice. It was great for them to call the ambulance and to be here. They've been very good. I wish they can have a wireless system or a connection go into a modem, so it would be easy for people to call. And also for when you go out, they should have something that could let somebody else to know what you want.

My experience with Philips Lifeline has all been good. I have fallen a couple of times since I've had it, and its been good. I've accidentally gone one time and they were real nice about that.

I'm getting older and I'll be 90 years old pretty soon, and I thought I better have something because I was living alone in a senior building. My son wanted me to come and live with them and I didn't want to, so I got a Philips Lifeline. The few times I had to use it, it works that time for me and they were very nice.

The Philips Lifeline machine that I'm using now belonged to my wife and she died so I took it on. Usually I have a battery going down so they replace the whole works. They come on and tell me to buzz it to test it, and I've done that. The Lifeline team is friendly and very good.

I have no problems with the Philips Lifeline device. My daughter tests it every time she comes over, and there is always somebody on the line there, so it's fine. I have no complaints with it because I haven't had to use it yet. Thank God.

I'm 90 years old, I live alone. My daughter researched several different lifeline programs and felt that Philips was the best for me. My husband passed away three years ago, and he also had difficulty getting around. We dealt with them both and they've always been very, very good. I fell recently, but I didn't just crash to the floor. I caught myself with my hands and so therefore the alert didn’t show that I had fallen. I was able to call, to press my button, and tell them that I just needed help getting up. That worked very well and they did call back and check on that. They were concerned about the fact that it hadn't worked, but it was just the fact that I hadn't had a hard fall.

I like Philips Lifeline very much because anytime I had to call, they would call me right back and find out what the trouble was. I would recommend them to a friend.

Philips Lifeline is good. I would recommend it.

I would recommend Philips Lifeline. They're outstanding and they've done everything they have committed to do.

I've had a good experience with Philips Lifeline. The Lifeline team was courteous and very nice.

I have no concerns about Philips Lifeline. Since I live by myself, that's what my son wanted me to have so I have it and I'm very pleased with it. My experience with them has been fantastic. They're very courteous. It's a very good service.

The Philips Lifeline device is fine. In fact, I used it once. But I don't think that it's as efficient because it does not work except within a very small area. I did call them once because I didn't know how to turn it off. Then I hit my head and it bled a little bit so I said, "Oh, I don't think I need to call them but heck, I'm paying for it, I might as well call 'em." They came right away and were very good. It's fine as far as it goes

I'm very well satisfied with Philips Lifeline. I feel real comfortable with it and feel like if anything would happen, all I had to do is just press that buzzer and I would get some reaction.

The Philips Lifeline help button is handy and has helped me with my everyday life. It was my daughter who told me about it because I live alone, was unsure of my walking and I'm worried I would fall. I haven't really had to use it but it's good to know that it's there and I have somebody I can call right away. I would recommend Philips Lifeline.

I've had Philips for a while and I've always had Philips. I would recommend it. I feel more independent and free.

I've had Philips Lifeline maybe a year and I thought, “Oh, I really shouldn't have to spend money on this.” Then I had a fall in the middle of the night and boy was that a lifesaver. I pressed it and right away the answering people came on over there and they notified my neighbor. They also notified the ambulance and both were here very soon. I certainly recommend it to all my friends that they get one. They get an answering machine or a necklace. I feel safer.

My children signed me up for Philips Lifeline. They wanted me to have it because I had fallen occasionally. I'm very pleased with the service. I wear it all the time. It has been very helpful. They are excellent.

My experience with Philips Lifeline alert system is fine though I haven't had to use it, thank goodness.

Philips Lifeline is okay. I enjoy having it.

Philips lifeline works. The other day I tripped and it went on. They were going to repair it but I haven't had any problems because I haven't fallen. Every time that I turn it on, I'm wondering if it works... so I press the button just to see how soon they take to answer. It took a little while but they answered. I'm very satisfied so far.

Luckily, I haven't had to use it, but I have no complaint for the service people. I like Philips Lifeline alert system. I'd recommend it to anybody.

I haven't used my Philips Lifeline alert device. I find it a minor nuisance because I cannot get it to stay where I set it. I can move the length of it but as soon as I do it, then it slides right back to where it starts from. I'd recommend it to anybody who was in a situation that's reasonable that they would need it.

My daughter bought me a Philips Lifeline medical alert device and I've had a good experience with it.

I had wonderful service with Philips Lifeline. There was only one occasion that was different and they straightened that out. It just makes me feel safer out here by myself. The original one I got was one of those that if you fell, it went off. That didn't work for me because I'm too active. So that was nothing but a pain. I was about ready to get rid of it when I found they talked to somebody that told me that I could get one that I could push when I need it; I didn't need the other one. I bought Philips Lifeline because I'm thinking that I may need help at a time when nobody's around.

We have no problems whatsoever with Philips Lifeline. We haven't had to use the alert device but it was hit once by mistake and they were very nice to us.

I haven't had to use Philips Lifeline, but everything's okay. A couple of times, my phone was off the hook and they called me. I would recommend them.

Philips Lifeline is excellent. They are always responsive.

When we got Philips Lifeline all hooked up and everything, they were all friendly and helpful. The ordering process was great and wonderful, and we're satisfied. We haven't had to use it yet, thank goodness.

My experience with Philips Lifeline - they were very good.

Having Philips Lifeline helps me a great much. I would recommend them.

Thank God I've never had to use it. But a couple of times when it got plugged accidentally, Philips Lifeline was there immediately to see if anything was wrong.

I love my Philips Lifeline and the confidence in knowing that I have help when I need it. I have not had to use it but know I could use it if I need it. It's really a consolation for me.

I couldn't expect anything more from Philips Lifeline. Twice that I fell, I was not hurt. I was nowhere touching my thing, this Lifeline pin, and in fact I fell on my back and went on my rear end and they were here within two minutes. I'm very, very pleased because so far I have not had to call. I wouldn't have called them on any one of those occasions. I told my friends about them. The only thing is I do wish they had different colors so it doesn't show so much but I had to pin it. But I don't worry about it, I just never take it off.

Everything in Philips Lifeline works great. I'm very happy with it. My daughter got it for me. She pays for it and I've used it many times. It's always very prompt and I've never had any problem with it. I have recommended it to many people, and many people have got it because I recommended it.

You wear some button and Philips Lifeline calls back. It works and It's cool. I'm glad we got this deal. We had a good experience with Philips Lifeline.

My experience with Philips Lifeline team has been wonderful. I was paralyzed and had a stroke. Having Philips made me not scared. I've fallen several times and had to press my button. It makes me feel that I'm not alone. I would recommend it to anybody. The technology is excellent. And when I ordered it, it came immediately.

My experience with Philips Lifeline has been fine. I have recommended it. But we discontinued the service right now.

Philips Lifeline is fine but sometimes it goes off unexpectedly. But overall, it gives a very secure feeling. If we need them, they would be right there. It's a good feeling. I would certainly recommend it.

I've pressed my Philips Lifeline alert device a few times on accident. I just fit it on and all of a sudden it goes off. I had to wait for the lady to come and tell her what had happened. But everything is great, and they were always understanding. I like it and have no problem with it.

I'd recommend Philips Lifeline to anybody. I’m satisfied. I have it just in case so I can use it if I have to.

My children ordered a Philips Lifeline device for me. I spoke to the person who came out here to set it up for us and he was friendly. So far, everything has been fine. Because I have the Lifeline, I feel more secure. I have recommended it to some people.

I've gotten good results from Philips Lifeline. I haven’t had to use them but they call me once a month and I thank them. I would recommend them to somebody.

My Philips Lifeline is right here all the time. It's like somebody's right here with you. I'm not here alone all the time but when I am, you're not alone. I would have bled to death the last time I fell without Philips. Instead I've had this on. Even my kids feel better with it on me because they can't be here all the time. It should have come out years and years ago to help elderly people. Some don't even have to be elderly to have it.

I would recommend Philips Lifeline to a friend. They are very efficient. I had fallen on my back and was just in terrible shape that I couldn't even move. I called and it was hardly a second until they answered and then the lifesaving crew was here just very shortly.

I got the Phillips Lifeline device after an injury. I feel a little bit more confident and less worried now that I have the device with me. It's comfortable to wear.

They're always nice. Though it takes them too long. I have fallen three times and my hips has gone out and you're in such horrific pain that you can’t wait. You've got to have something done immediately. With Philips Lifeline, I know there’s always going to be somebody there. I do feel like they could be a little more professional in the way they handle the situation. Overall, they're pretty good and have always taken care of whatever I needed.

I'm living alone by myself. My son purchased the alert system for me. I enjoy it very much because I feel safer and more comfortable. I'd recommend it to anyone.

I have recommended Philips Lifeline to a number of friends. I wear the alert when I go out working in the yard. One time it fell down in front of me and then somebody came here with an ambulance. The other time, I didn't hear the phone when you called. I came in the house with five firemen in my kitchen. They were nice and friendly but I felt sorry for them to make a trip. It wasn't necessary at all. But I feel well taken care of and it’s nice to know that I can get in touch with somebody if I'm on the side of the road or if something happens.

The ordering process at Philips Lifeline was a little tough, but their customer service team is excellent. I would recommend them.

They took 20 to 25 minutes to get to me. I was on the floor and I had to eventually get myself up and I would yell over the speaker, whoever I’m talking to, the machine, and I tell them, “I could be dead by now by the time you people come.” I think Philips Lifeline can improve a little better and get to the person on time quicker.

We've had Philips Lifeline for years. My daughter got it for me. I'm very pleased with it and glad that I have it. I depend upon it.

I've never had to use Philips Lifeline, but they call me once in a while and tell me to push the button to see if it’s working all right. I’m glad to have it. It’s nice to have because I live by myself.

My wife and I have one. It was easy ordering the alert system.

The Philips Lifeline team couldn't be any nicer. I have the medical alert that I wear around my wrist and I feel very comfortable having it. Several months ago, I dreamt there was somebody in my condo so I pushed it and they came right on, and then I apologized to tell them it was a dream and I didn't realize it. They’re wonderful and great. The people who live alone should always have them on no matter what age.

I'm bedridden and I need it. The representatives of Philips Lifeline have been nice.

I haven’t had to use it but I like my Philips Lifeline alert system.

I remember there were a couple of times that I fell and Philips Lifeline answered right away. I just fell down and I got right up, but they responded very quickly.

I've got it since I live in my house. I cant walk (to work); I have multiple sclerosis, and they recommended it for that reason. Philips Lifeline is fantastic. I like it. I wear it daily.

My Philip Lifeline alert system is working fine, though I've never ever used it. My children insist that I have it and I also keep my cell phone in my pocket most of the time. I would recommend it.

I have Philips Life but I haven't used it so I can't tell whether I have satisfaction or not. But I think it would be good.

I have never had to use this thing around my neck, thank goodness, but I wear it all the time. Would recommend Philips Lifeline.

I’m pleased with the ordering process and glad that I have Philips Lifeline - it's a life saver for me.

We have been customers just over a month after my mother took a fall and we decided we needed a medical alert system. We went for the auto fall detection service which worked great in the instance leading up to my complaint. My issue is that, only one contact attempt was made to inform me that my mother was sent to the ER. I had just switched phone providers and voice mail was not yet set up, so they could not leave a message and at the time they called, I was driving in an area with spotty service and missed the call. I found out about the emergency 2.5 hrs after the fall occurred from a neighbor, calling to see if everything was ok after seeing the ambulance in the driveway. By this time, my mother had already been released and was sitting in the emergency room lobby waiting for someone to figure out she was there.

I have had a very positive experience with Lifeline. I have had to press the button several times when I fell or felt dizzy. They were great and very helpful in responding, contacting rescue services and contacting my emergency contacts. They are helpful and fairly prompt in responding, and I am very satisfied with their service. I would consider changing services only to get GPS service.

My mother decided to return the Philips Lifeline. I don't like how she was treated whenever she called the company. They demanded she pay the shipping charges and to do it by a deadline or pay $400. Mom is almost 92 and cannot drive anymore. She was stressed out for over a week over the whole matter and the rude way she was treated. It is terrible to treat the elderly such as she was treated. She finally got the thing returned and it was a terrible experience for her.

We have had Life Line for 4 years and just recently finally used it with very disappointing results. My mother pushed her button because of a very high pulse rate of 150. She has atrial flutter that can cause a stroke. The Life Line representative came on the line and asked if she needed help. My mother responded yes, but the representative said, "Okay, I'll reset your alarm." My mother repeated, "No, I need help," and the representative again said, "Okay, I'll reset your alarm." This happened 3 times before the representative said "Okay," and started asking the emergency questions.