Lifeline Reviews

Due to a fall and respiratory problems, I needed to get a medical alert device. I then got a Lifeline, and I feel more secure and independent with it. The people at Lifeline are very helpful. A month ago, my power wheelchair malfunctioned and it got me caught underneath my stove, and they sent help right away. The device stretched out and I can’t keep it on my wrist anymore. I tied it up, but I can’t wear it anymore because it’s so big, and I lost a lot of weight. I don’t think I can get one to go around the neck. Other than that, the device is very helpful when you’re really in need.

I can't walk, which prompted me to get a medical alert device. I went with Philips Lifeline and I'm satisfied with it. The customer service team has been here on time as well.

I have a Philips Lifeline and I wear it all the time around my neck. I feel secure with it on. I live in my home out in the country on the water front and I'm alone much of the time. I have a four legged security dog and I have neighbors but I think I needed more, so I bought it. It's working fine. I like it and I wanna keep it.

My patient, Florence, has already been disabled for 25 years and the Philips lifeline is a lifeline. She had a terrible experience in the emergency room, was sent home and no three hours later she had such horrific pain that we had to use the Lifeline and immediately we had service. Every time that she's had a difficulty, we have used the Lifeline. She's very pleased with it and we can't say enough about it. I'm with her 24/7 and it's been a great help. When they put a new phone in, the gentleman was absolutely fantastic. Even the customer service team was always so terrific. They see the lights go on and contact her to call the hospital to see that she's okay. Florence is so appreciative of that.

Due to my disability, I needed a medical alert device and got the Philips Lifeline. The help button is a little bit easy to use. And when we check the device once a month, their customer service team was friendly and accommodating.

I have Philips Lifeline because I'm disabled. Although I don't need it much, I use it when I do need it and it's good.

I lost my sister about 20 years ago and she transferred her Lifeline to me right away. I have used it many number of ways. One night, about 1 o'clock, someone rang the doorbell. That was too late. I just lay there in the bed. I told them to call the police, so, in just a few minutes, I hung up and tiptoed to the door. There's police coming from one end of the street and one coming from the other end. I told them, I think he might've had the wrong street or something, he didn't look bad. I don't think that the police did anything to him but they talked to him out there.

I wear my Philips Lifeline on my neck so I can be able to call for help because I'm in a wheelchair and cannot do things by myself. I like it and I'm very satisfied.

I've fallen a few times and I had to call for help. I got Philips Lifeline and it's been good with them. Whenever I've called, I've had the service. It's working all right the way it is and it's always been useful for me when I needed it.

I was getting old and my husband needed a medical device so we got Philips Lifeline. I’ve had it for about ten years. My doctor was the one who told me to get it. I got the device on my neck on a chain. Since I bought, it's checked once a month. I talk to the team and they are nice and polite. I feel secure that I have it if I need it even though I've never used it yet. It’s satisfactory.

I have seizures, don't have my balance, and don't get around great around the house. I turn around sometimes and go down. I can't help any of this because I have polio on the left side. I got a medical alert device but it went on the fritz on me so I got a Philips Lifeline and it's been helping a lot when I'm working around and trying to do things. It's on my neck all night and day and all I have to do is press the button. They kept calling me this morning, wanting to know if I'm all right. I pressed the button and told them I was. Their team is very good because sometimes I need them and have to call the paramedics in a hurry when I fall. As soon as I press the button they call the emergency and they come right away and pick me up. It's great that they're around. The customer service team is also excellent, very nice and polite.

I had a stroke and had trouble getting around. Philips Lifeline makes it easier for me if I needed the help. Ordering it was very simple and the customer service team members have been excellent. I send the payments to the Brandywine Hospital and that takes care of everything. I was having trouble one time and when I called them they made sure it was okay. They sent men out and fixed it. Our unit had gone bad so they put a new one in completely. I would recommend the product.

I would recommend Philips Lifeline. I'm totally happy having their device rather than having to stay with someone or having someone to stay with me. I've always been a very independent person, and Philips allows me to keep my independence better. Though I wear it more for my children, there's a sense of security in having the device - it's good to know that I have it in case I need it. I just have to be real careful so I don’t accidentally hit the button.

I'm 95. I'm in good health and I live alone, but it's nice to have a medical alert device. I got a Philips Lifeline and I've always been glad that I have it. I don’t like it around my neck though so I pin it to my dress always in the event that I'd ever fall or need it.

I'm 96 and I'm alone and a lot of times, I fall down. I didn't have any help at all, but now since I have Philips Lifeline, thank God I'm doing all right. The device is easy to use though at first I couldn't get used to it because it was on the neck but I'm used to it now.

I live alone right now so I have Philips Lifeline. At first, I had it for my husband, and then when he passed away, I got it for myself. I’ve kept it all these years. Recently, the one I had was expiring, so they sent me a new button and I got it right away. I wear mine around my neck and I keep it on for 24 hours. It is easy to use and I just put my hand right on it if I need to. Once a month, I check to make sure the unit is working all right and so far, it’s been fine. The only thing that I’m dissatisfied with is that I don’t have a local number to call. There’s nobody here locally if anything did happen that would need a repair of the unit.

I had an accident so I got Philips Lifeline. Now, I have a backup to call if I fall. I wear it around my neck and it's easy to use. Their customer service was fine too.

I am by myself, was handicapped, have a muscle disease and I would have falls so I needed a medical alert device. I've had my Philips Lifeline for a long time. I wear it around my neck and it's easy and comfortable to use. With it, I know I can easily get a hold of somebody. If I can't do something myself, I can always call the lifeline.

My daughters got me the Philips Lifeline. I have one that is appropriate for around my home and another for when I go out. I love to ride in back roads and if I run into trouble, I have to have somebody tell me where I am and to come get me. I haven't used the rescue squad often, but when I did need them, they were here in minutes and have helped me.

Jeanie is a healthy 50-year-old female but I got her the Lifeline primarily for when she was alone as I traveled a lot. It's comforting for me to know she could get help by touching a button. We've been absolutely pleased with Philips Lifeline. Customer service was very conscientious and completely helpful when we needed a button or when the battery was low. I have recommended Philips Lifeline many times.

I've fallen before and now I feel more secure with the Philips Lifeline. It's good to use and their customer service is wonderful.

We have subscribed to Lifeline for many, many years. It began as a business that was started by a hospital. And back then, my husband and I decided that we should have that. And in recent years, we’ve had to use it for emergencies and are happy to have the service. The paramedics were wonderful. They send the paramedics and the ambulance when we need it. In a world that’s as bad as it is now, it’s a real pleasure to find out that some people are very good.

I suffer from severe headaches and blackouts. At times, I’m completely out of it, but I do feel better at times having the Philips Lifeline. My doctor ordered it, connected everything up and everything’s been going good, so far. I wear the button daily and it’s definitely good along with my heart monitor implant. I would recommend it. Whoever needs it must have one.

I lost my husband, have no children and all my immediate family is on the East coast. Rather than depending on my neighbors, I feel comfortable to have a Lifeline. I originally started off with the type of equipment that I had to check in either every 12 or 24 hours to let them know that I was still available. I really liked that. Of course, sometimes I slipped up and forgot to shut it off when I left the house. But with the progression in their system they eliminated that type of machine. So now I don’t have to worry about checking in. They check me every once in a while. I just recently signed up to have the kind that would detect a fall without me pushing the button. Now that I’ve got the necklace type instead of the wrist, I keep it on all the time. The help button is very easy to use and it’s very seldom that I take it off. I feel very comfortable with it. I’m not afraid to be by myself.

I've needed a medical alert device since I had a permanent disability. The first time I got one, the other company was going out of business and it was transferred over to Philips Lifeline. The Lifeline is good. The only time it becomes a problem on my side is the connection. But one thing I don’t like is that the right side of my speaker always flashes. They told me when I spoke to them to charge the battery up per month, so that might be the reason why it flashes. I liked the old unit and really want to change to a different unit but it’s better to have it than not have it. Sometimes if I need to use my phone, I could call on Philips Lifeline to get in touch with a neighbor of mine to give me my phone.

I've had my medical alert through Red Cross, before Philips Lifeline took over, and for 18 years, it has worked the whole time. I have MS, epilepsy and a few other diseases, so I fall a lot and break my bones. I've also split my head open and broken both of my legs, so I need to use the Lifeline a lot. One time, when my son was here, he pushed the alarm because I was going into respiratory arrest, and so Lifeline has been a lifesaver for me. They’ve saved me from quite a few incidents and they got the right care to come to the house. Sometimes it takes a little bit of time, but they do get to me.

I'm a quadriplegic and I have my Philips Lifeline right on my wheelchair. It's been good.

I first got a Philips Lifeline for myself as I have asthma and a heart condition, and my family was concerned about me being here by myself at times. I have it for my husband now, too. I can go off and know that he’s safer being able to wear it, and I feel the same way with myself. The help button is small and not in the way. It's easy to wear, so it's not an inconvenience to put it on or wear it. I've always had a positive reaction when I push the button, and mostly I've only done it for testing. Everybody has always been very quick and polite to answer. Any concerns or questions I have, they seemed to be thoroughly able to answer them. I highly recommend them.

I've had Lifeline for a good while. I wear it like a necklace. I'm an invalid and living alone so having Lifeline gives me fewer worries. I'm very satisfied with it.

My mother's got Parkinsons, epilepsy, extremely bad eyesight and is in a hospice so she got Lifeline. We just called 911 before she got it. Having Lifeline gives me and my mom peace of mind. It works real good with her everyday lifestyle. We've always had good relationships with the company. Everything about Philips Lifeline is excellent.

My Philips lifeline device would blink for six to eight hours then stop, then start blinking again. Those are the lights for the reset button and the one on the face of the machine. I haven't received any phone calls about what's going on with it and service has been fine despite that. I have it beside the bed because I might strangle myself going to sleep with it around my neck. The device is my mother's but I kept it when she died in case I'm home alone and need help. It's like an insurance.

My cousin has multiple sclerosis and worker’s comp said she needs a Philips Lifeline in case there's nobody at home to help her so they got it for her. The only thing that I would do different is move the system from where it's at right now to her room because she doesn’t vocalize too well. They have a periodic testing wherein they ring up the system to ask if there is any problem and when she replies, they can't hear her so it needs to be moved closer. She wears the help button around her neck and a lot of times we've had to re-thread the cord that goes through it because it keeps coming out.

I got Philips Lifeline so that if I needed it, I could use it. I wear it around my neck and although I haven't had to use it yet, I'm satisfied with it.

My mother had a stroke, so she’s been paralyzed and is home during the day by herself. Since having the Philips Lifeline, I feel more confident leaving her at home. Their customer service team is very friendly.

I live alone in a senior apartment. I'm getting older and I walk with a walker, and it's getting a little bit more difficult. I have the Philips Lifeline for 30 years and I enjoy it. Customer service is excellent and very good to me. Anytime I need something, I call them and I get it. If I fall, I know I can push my help button and get some help. I have the device in my lamp right beside me where I sit and I have one in my bedroom near me. I don't wear it around my neck because it's very difficult when I go to bed. Sometimes Philips Lifeline checks if my device is working right and it's the only time I speak to them. I'm very happy and satisfied with the device. I feel secure.

Philips Lifeline is a lifesaver. I needed a medical alert device and using it has been a complete change. I feel much more comfortable and it helped me a whole lot. I wear it every day doing anything.

My kids thought I needed a medical alert device and got the Philips Lifeline for me. I've interacted with the customer service people to test the unit and they're very professional and efficient. Philips Lifeline does a great job.

I am 83 years old, living alone and have had some difficulties in walking. Part of the area where I live is in a summer resort and part of the year, I have a lot of neighbors but the other part, hardly anybody. So having a medical alert is a reassurance to me that I can get help if I need it in case I fall. I have Philips Lifeline for quite a long time and recently changed to one that I can use a little farther away from home. Everybody was very helpful about it and I had no problems getting what I wanted. The device is very simple to use and useful to have.

I've had Philips Lifeline for about 17 years since I broke my hip, but I haven't had to use it yet. The Philips team calls every so often to make sure the device is working but the system has changed now so they don’t have to do that. I wear the device around my neck so it's there if I need it. Their old device had an extended button so if I got it hooked or pressed against something in any way, it would automatically come on. Overall, I would say I'm satisfied with it.

I had a cerebral aneurysm and I was living alone, so my brothers decided that I needed the Lifeline if I needed any help. And that was also the time of my surgery which has been 24 years ago. Since using Lifeline, I got over the aneurysm and I was able to go out and do things on my own. I go places by myself and I also drive a car. The reps call every month or every couple of weeks to ask if I’m doing all right and that they’re just testing it. I buzz them back and tell them that I’m doing fine and that the machine is working. I would definitely recommend Philips Lifeline.

I’m now in a retirement home that does have Lifelines in the bedroom and the bathroom but there's nothing in the living room. So I insisted that I keep Philips so that if anything happens to me in the living room, I’d have it on my neck. My day-to-day life was very miserable but ever since I had Philips, not anymore. I wear the necklace all the time. I don’t like wearing it but I guess I have to.

My husband is a quadriplegic and I used to work, so he would spend time alone. So, we needed to have a medical alert device. We’ve been customers of Philips Lifeline for over 20 years and we've been satisfied. The ordering process was very easy. There was no significant wait period to get the equipment going. Their team is also wonderful. Even when we do the monthly check that the computer prompts us to do, they’re very responsive right away. Years ago, there was a need for an emergency and the response was very quick. They're very polite and good people. Right now, I’m retired so I’m home most of the day. The help button fits in that. If I’m going out on an errand and no one else is at home, I feel confident that my husband can get help if the need arises. However, after so many years, it probably should be cheaper. $35, even though it doesn’t seem like much, is a bit much when you’re on a fixed income.

I am 101 years old. I am in my own home but I have daily care. I’ve had all kinds of stuff happen to me so I really need a medical alert device like Philips Lifeline. I had fallen a number of years ago and was I wearing it. I had broken my hip. Then, they came and took me to the hospital. I never had the chance to use my current device yet, but I wear it on my wrist anyway. I never take it off except when I wash myself.

Everything is fine with my Philips Lifeline. I never had to use it for an emergency though. I had a light stroke at the time I got it and I'm a widow living by myself. This is the only medical alert system that I have and I feel like if I needed somebody, I could reach them on my Lifeline. Their reps have been really nice. And, their medical alert technology and customer service are excellent.

I've always used Philips Lifeline as I'm quadriplegic and it's been satisfactory.

I’ve had three strokes. I got Philips Lifeline and have it hanging next to me, and I absolutely feel more confident with it. I would recommend it to others.

I had a poor help at home and I was staying by myself and I needed some help. Since using Philips, I feel safer and I got someone I can call and get in touch with if I fall at home. When I call, I get good service. I had to replace my watch and that was it. It's just like wearing a watch though you can't tell it's there.

We're satisfied with Philips Lifeline. We wear the device all the time, except in the shower. So far, we’ve never had any falls yet. Not long ago, Philips got a signal at 1 o’clock in the morning while we were in bed, laying down and asleep. Then there was another time earlier at about 4 o’clock in the morning, they got a call while we're also in bed. I don’t know how they got the signals but we know it’s there and it works, even though we didn’t push the button, unless it was accidental while we were in bed asleep. It was good to know that somebody was there just in case.

I have a medical alert from Philips lifeline. I have the necklace and I wear the device all the time with it. It's got a blinking light. They call me once a month to see if everything is alright and if there is anything wrong with me. I've had good service with it. I'm 89 years old and I'm on a walker. Staying by myself at this age, I'm glad that I was able to get one and its price is very reasonable. It's wonderful. If I need any help at all, I can just smash my button and they would be here in a few minutes. I recommend it to people who live alone.

I live by myself so I needed a medical alert device. Since using Philips, I feel safer. I keep the device on my bed at night time. I had a heart attack about five years ago and I pressed the button of my Lifeline then the ambulance came and took me to the hospital. I am satisfied with Philips.

I live on an island by myself. I had a heart attack several years ago and Philips Lifeline got me help quicker than I was off island. I call their team once a month and check in and they're good. I wear the device all the time so I don't worry about having an emergency.

I’ve had my Philips Lifeline for 30 years, and fortunately I’ve never had to use it. I have Parkinson’s disease, which I didn’t then and I’m 91 years old. Now I feel more secure since I wear it 24 hours a day, except in the shower. I talked to the grandson of the owner, and since I paid for so long and the prices keep going up, we decided it’d be okay if we lowered the price a bit. He was very helpful. However, they used to test it, but the testing stopped. And the help button looks terrible. I also need a new band for the line since it’s frayed.

I had a major stroke in 1989 and have used Philips Lifeline ever since. I wear it around my left arm because I got burn around my neck and I couldn't wear a chain. I feel safe with Lifeline. When I had another stroke, I had to call them and their medical alert response was fine.

I’m elderly and I live alone and having a medical alert device seemed like a good thing to do. The device of Philips is easy to use, comfortable to wear and I’m pleased with it. I have no problems with them.

I had a hip surgery a couple of times, so for a while there I needed some help and also because of my age so I got a medical alert device. So far, nothing seems to be wrong with it and fortunately, I haven’t needed them yet. But I've spoken to them now and then when I push a button by mistake.

My Philips medical alert device has saved my life more than once. It’s easy to use and I have it around my neck all the time. Their team has been very good. A couple of times I was bent over the toilet vomiting. It was dry heaves and my grandson continued on with them, and they took very good care of me.

I'm glad I have Philips Lifeline. My husband passed away and I live alone in my house, which my son didn't want me to be so he got it for me. I also have balance problems and have had seizures years ago that's why I have the device. It's easy and comfortable to use. I wear it around my neck and don't notice I have it on half of the time. The other night, they called me as I was getting myself ready for bed. I had taken it off and was carrying it from the living room into the bedroom. I must have pushed the button, so they called and I told her that I didn't have a problem. Philips Lifeline was there so that lets me know it works. I'm definitely very satisfied with their service.

I live alone, so my family wanted me to have the Philips Lifeline device. It's been wonderful though I haven't had to use it. I wear it on my chest, my neck, and the other night, I accidentally hit it with my elbow when I was getting out of bed. This happened twice within three or four hours apart. But they responded quickly. A girl called me, I told her what happened and we got that settled right away. Philips Lifeline is doing a great job.

I’ve had my Philips Lifeline for about three years. My son-in-law and I both have this one, and in case something was to happen, we could just call them and they’ll send an ambulance. It’s good to have and makes you feel secure. One time, the light kept blinking and I answered it, and they said what it was that I needed to call them. I didn’t press the button, and they checked to make sure it was all right and that it was working. The lady told me to always press that button once a month to check and make sure that it’s working all right, and I hadn’t been doing that or checked in with them. I would recommend it to anybody especially elderly people. You never know when you’re going to fall, and that way you’ll have that security and you can get help. If you press that button, they answer you and if you need them, they’ll be there. They’re very nice.

My experience with Philips Lifeline is fine. I've never had to call on them, but I get checked in from time to time as they asked me to. Their representatives are very gracious and pleasant during those calls. They're lovely people. However, I live in a three-storey house and the device sits beside my bed. It doesn't make any sense to wear it up and down the stairs all the time because nobody can hear me. Nevertheless, I know that if something should happen while I'm getting ready for bed or in the middle of the night, I can press the Philips Lifeline button and someone will come and knock on my door.

I'm living by myself and can't see very good. Philips Lifeline is a way to make contact and all I have to do is push the button on my arm. I've used it. The only thing is it's strictly in-house.

I live alone and I've had the Philips Lifeline for many years. I wear it on my wrist which I chose rather than having it around my neck. Everybody has been nice, but they are slow and don’t answer the phone very quickly. That's a problem if I'd need them, but so far, I haven't. Nevertheless, my experience with them has been satisfactory.

I live alone so I decided to get a medical alert device and I wear it around my neck. Knowing that I have it makes me feel safer. I like Philips Lifeline. In fact, I've had it for quite a few years now and so far, I am satisfied.

We got a Philips Lifeline medical alert device for my mother for security. She'll be 97 shortly and she's by herself sometimes. However, they used to call to make sure that it's still working but they haven't done that in quite a while. Though the help button is easy and comfortable for her to use, it's only good here in the house. If we're outside - since she goes much farther than to the post mailbox, it doesn't work. Some people are getting medical alert devices now where they could be shopping or could be anywhere and it works when they press that button, and we don't have that. Other than those, we're really happy with Philips Lifeline. We have less concern if I'm not around since my mother can get an ambulance here with the device, which we had to do one time.

I have a multiple sclerosis. I ordered Philips Lifeline for myself, but it was a recommendation from another organization, Medical Alert in California which I've had for many years. The Philips Lifeline team has been friendly and helpful, and the medical alert technology works okay for me. I don’t notice that the device is there at all. I'd recommend Philips Lifeline.

I have the Philips Lifeline for eight years now and I have recommended it. I’ve paid a lot of money and I haven’t needed to use it, which I'm very glad. I’m almost 83, so it’s not the time to drop it. I started it too soon. When this was first brought to me, I thought it was going to work if I was outside. The man went all the way around my house, testing if it would work, but it doesn’t even if I’m in my bathroom. I have to come out through the bedroom and the hall and into the living room where the box is and talk from there. If I fall in the tub, they wouldn’t hear me.

My family thought I should have a medical alert device because I'm old and so they got me Philips Lifeline. The device makes me feel like I have help. I've used it, they came right away, and I went to the hospital. It was a very good experience.

Philips Lifeline is my first medical alert device and I've had very satisfactory interactions with their guys. So far, my experience has been very good and I'd recommend them.

I was diagnosed with a blocked artery. I live alone in an apartment and people won't know if something happens to me so I applied for the system and got Philips Lifeline medical alert. Though there are other cheaper systems, I’m paying all this money which I can’t afford a month, and it is no good if I walk out the door. Also, I have to pay another $20 in order to use it outside. Furthermore, one night in September, someone from Philips took a wrong message. I went to the emergency room then and before I could get back, they broke into my apartment and messed up my door. Since they can’t come in by themselves, they needed the police and the building manager. I couldn’t understand how they took the wrong message when in fact, I didn’t order any service. But overall, I’m satisfied with the service because it gives me security.

We need more support as we get older. Philips Lifeline makes me prepared and gives me more assurance that I won't get hurt. I'm 96 years old and legally blind so it's hard for me to read phone numbers and I have to enlarge letters to be able to read them. It is a very reassuring device to have in my house so I don't have to move to a retirement home. Not being able to see doesn't make a retirement home look very attractive because every time I go to the dining room or want to do something, I wouldn't be able to see, so I'm better off living in my house and hiring somebody to come in to clean and help with some meals. It seems to work.

My 96 year old mother lives alone. About 2 months ago her battery needed to be replaced and her light was flashing on her machine. She was told that a new system was on its way. Three weeks later, I called only to be told that there was no record. Finally, they shipped a new system. I called to find out about the fall alert and pricing. My mother was paying about what the cost of the lifeline with fall protection, but didn't have fall protection. When I called, they said that new customers received a lower price. Isn't that a great way to reward loyal customers to have them pay more and receive less.

I'm close to 90 and wanted to be cautious so I started wearing the Philips Lifeline device. I wear it around my neck and sometimes it annoys me when I have it in bed, when I'm sleeping, as it slips down underneath the skin, but besides that, Philips Lifeline has been super and their team is good to me.

I had to call twice because I fell and couldn't get up, and my hip dislocated. So I got a medical alert device from Philips Lifeline. The reps are friendly and call to make sure the device is still working and to check up on me.

I wear my help button from Philips Lifeline all the time. It gave me more confidence and made me feel safe. My overall experience with it is comforting.

I like my Philips Lifeline necklace. It saved my life a couple of times. I fell twice, one time in the bathroom when I knocked myself out. When I came to I pushed the lifeline. The guys from Philips Lifeline took just a little bit to finally come. I told them to get a hold of my daughter, so they did. My daughter came over and had the ambulance come get me. I was told I didn't fracture my head but the fall knocked me out. It's great to have the Lifeline. The only thing I hope is that the price doesn't go up anymore because I'm on a fixed income.

I'm not completely independent and I depend on my children sometimes. I live alone so my son picked Philips Lifeline for me. It's comfortable and I've no problems with it. It's also very good and I get a response very early if I press the button. It's a comfort to know I got it and I rely on it. I'd recommend Philips to a friend.

My kids ordered a Philips Lifeline for me because I had fallen down three or four times. The only thing is that in the beginning, I thought it was always good, but it's not good after I leave the building. And one night I was in bed sleeping, I must have accidentally touched it because they said they got a warning. So right now, I usually take it off at night and put it right next to the walker next to me so I don't touch it. But everything is fine so far.

I had a stroke. I was in the nursing home and when I left they suggested that I get Philips Lifeline. I'm completely satisfied with it and I feel safer with it on. I put it on in the mornings and I'm now used to it.

My mother was living by herself for awhile and she is not real stable walking, so she got a medical alert device from Philips Lifeline. It has definitely made us feel less worried, knowing that she has it. There was a time when she accidentally hit the button while she was asleep and the pendant was still on, then a voice came on in the living room, which startled her. Other than that, it is a great product. She's comfortable wearing it and it gives us peace of mind.

I'm in my 80's as well as my friends. Two of them had fallen and laid all night. I have fallen but never hurt myself badly in the last few years, but it showed me and my son what could happen to me. He got something for me right away to protect myself and for help when I needed it. My son ordered Philips Lifeline for me and he pays the bill every month. My son and I tried out the alert device when he was here. I punched the little thing that I wear to make sure it was working and I got responses right away. Everything was great. Even though I didn't need it, I found out that if I had it, I certainly would have been taken care of. So I'm very pleased overall.

I have the medical alert device because I have a tendency to fall. I've had to use Philips Lifeline several times already, and they answer immediately and they're wonderful. The device is good and I know I'd be taken care of. There was one time that I fell and I was on the floor and I couldn't get up. The lady who answered talked to me and I told her that I could not get in touch with anybody because I could not reach the phone. So, she wanted to send someone out and I said, "No", because my son-in-law would be home any minute and he could get me up, and that I wasn't hurt and I would just lay there. She said, "No. We won't leave you on the floor". She further said, "I'll be right with you and if there's any other number so I can call or anything I can do, we'll do that. We'll try to get somebody to help you". She did reach somebody and they did come and everything was okay. Overall, Philips Lifeline was very satisfactory.

I have some medical problems which necessitated me having a medical alert device. My son got me the Philips Lifeline. I've had it for three years now and since then, I've had fewer worries. The device is easy to use and comfortable. However their people never called to make sure that it works. They also sent the wrong service here when I called them one time, and I don't think they know it. I don't think they're concerned as long as they get the money.

I had two injuries years ago. First, I fell while I was doing laundry and broke both of my shoulders. I was in the hospital for four days then in rehab for three months. I couldn't do anything, not even get a drink of water or go to the bathroom. Then I fell again later in the kitchen and broke three ribs, my left wrist, and banged my head up. I was in rehab for two months for that fall. That's why I decided to get a medical alert device, and we chose the Philips Lifeline. I haven't had to use it but I'm really thankful and proud to have it. If I fall and nobody's here, I've got something I can get help with. So I'd really recommend having one, especially for people who are getting older or having any problems moving around.

I live by myself. And because of my age and having a history of stroke, my family thought it was a good idea to get me a medical alert device. So my son ordered it for me and so far, I haven't had the chance to use it. Just walking by it and wearing it makes me feel okay.

I like my medical alert device from Philips Lifeline. It's with me all the time. I've had it ever since I got out of the hospital, as they made me get it right away. Their team was very nice too, and I'm satisfied.

My kids ordered a Philips Lifeline for me and it's a good idea, so I wear it but I take it off if I go out of the house because it doesn't work out there. When my Philips Lifeline went off, they came. However, a lot of times it didn't really go off, they still came. The first time was when I was in the shower at 6:30 in the morning. I heard voices in my house. I was in a community and the nurse was with them so she stopped them from coming into my bedroom. The string is too long so if I'm wearing it, it could bang into something and that could set it off. Nevertheless, I would recommend Philips Lifeline.

I'm comfortable and satisfied with Lifeline. Although it has been a long time ago now since I had been sick, I thought it would be a good idea to have something like Philips Lifeline device since I live alone.

My mother is 96 and is in extreme danger of falling. She tried another device before Philips Lifeline but it didn’t work. She has a mobile home and the device didn't work as far away as the bathroom. We ordered Philips Lifeline and there have been no problems. So far, she hasn’t used it much, but she had been able to push the button and ring it when she needed to.

I fell and broke my leg. My daughters thought I had to have an alert device because I live alone. A friend of mine had Philips, and she had checked into a lot of companies and said that this one was the best one. My button was easy to wear but it's very sensitive. Sometimes it's perfectly all right and other times it'll go off even if I'm not touching it. One night, I was in bed sleeping and it went off. However, the reps called me, and everything's okay. Since Philips was used, I feel safer.

I've had two cancer operations and having Philips Lifeline is a great thing. Now, I can get a hold of somebody who's here. I have fewer worries.

I live by myself and having Philips Lifeline is good. It's very helpful. Whenever I could not stand up or if I fall, I will call them and in a few minutes, they are here. I wear the device day and night and am very comfortable with it.

My Philips Lifeline device works fine but I'd like to be able to wear it further than I do.

I’ve had Philips Lifeline for a year now and haven’t had any crises where I have needed to call them. I have no complaints and it’s reassuring to know that I have Philips medical alert because I do live alone. It’s not the most elegant piece of jewelry I have ever had, but it functions and that’s what is important to me. It puts my mind and my children's minds at ease, and I would not hesitate to recommend it to a friend.

I'm very satisfied with my Philips Lifeline. Their staff called about a week ago to make sure that it still works. It's very easy and convenient.

I live alone and had a fall for seemingly no reason at all. I'm now 98, and at that time when I fell, I was probably 10 years younger, but that got me into thinking that I should have some contact that might get me help if I needed it. I've had my Philips long enough that it's part of my life, and I'm more comfortable with it than without it. The device is very comfortable, so I don't even know I have it on. The interactions that I've had with the reps have always been very pleasant and they've always answered my questions. I've had a good experience with them. I check my battery quite often and it's always very good.

I've had good experience with Philips. I wear the device from them all the time because I fall once in a while. That's my only problem. However, when I fall I can't get myself back up. I am happy with the ordering process and their customer service team is the best because they always answer when I call. I am satisfied with the technology of the help button. It helps if I remember that it's there and it works only if I'm in the house. I know they can hear me outside but I can't hear them. They always get help for me when I call. I have them send the ambulance a couple of times. They are very friendly and I would recommend them.

I'm working part time and out of the house a lot. Marlene is about 82. She is sometimes confused and a little bit uneasy on her feet. She uses a walker at night to go to the bathroom. With the little necklace from Philips that she enjoys wearing, she feels more confident. One time, she accidentally leaned against the counter. The alarm set off when the button was between her and the counter. She was shook up when the voice came on in the other room asking, "What's going on?" Then she understood quickly that she caused the problem. It's been a good experience so far and everything has been just fine. Neither one of us think about the device at all. But she knows she has it on and it's there in case she needs it.

My husband passed away and my children don't live with me so I'm all by myself. My daughter is a social worker in Colorado and she uses Philips for her people, so she got me one. The help button is comfortable and convenient to use. It makes me feel confident that if ever I need their help, they'll be here for me. And having the device made my children comfortable. The staff at Philips are very good and overall, it's very pleasant to have Philips.

I have numerous respiratory health issues, so I got a Philips Lifeline medical alert device. The representatives at Philips have always been good, professional and kind. I always wear my device around my neck and it doesn’t get in the way at all. It’s like wearing a necklace, and I don’t take it off when I leave the home. Since having my Lifeline, I have an assurance that if something were to go wrong, I could press the button and get help. In addition, the process had been easy when I needed replacement buttons.

I've had Philips for a long time for my heart condition. Thank God, I haven't had to use it in an emergency. It sits in very securely around my neck and another device is by my bedside so I can access them when I want to. When I tried it out, it was good. They called me and asked if I was having a problem. I'm very pleased with their staff. I feel that Philips is secure enough for me. I'll continue to use them and would recommend them to a friend.

I have the pendant from Philips Lifeline and I like it because I can shorten it, since I'm very short. I also like that it's waterproof. That's the main reason I got it because I know most accidents happen in the shower or the bathroom. I once had a fall that fractured my patella and tore my TCL, and they called me, then came on immediately, and I'm pleased with it. The model I have only has the range of my apartment, so I only wear it when I’m home. I live in a senior independent-living apartment and I've told them all about it. I recommend it to everyone. In fact, I'm trying to get my aunt to get one too 'cause she lives by herself.

My husband has a few medical issues. He has a defibrillator, pacemaker, stent, dementia and AS, so he needed a medical alert device. I got him one from Philips Lifeline and since having it, we got fewer worries. It was easy to order and the people helped me along and told me what I need. They were honest too. I wanted to buy something but the lady was good to me and said that I can't because of my husband's implants. She could've easily sold it to me but she didn't. One time, my husband pushed the button and we called them right back in advance. They straightened that out and it was a good call for them to make but we didn’t need the ambulance. They were nice. The customer service team was also friendly and knowledgeable. The device is easy to access and comfortable to wear. I’m glad they’re there when we need them. It’s kind of a security or backup plan and I’m satisfied.

My children thought I needed a medical alert device because I’m up in years and alone. I got the Philips Lifeline and use it around the house or in the yard. I spoke to a rep once when I mistakenly pushed the button and they were very quick in responding and wonderful.

I am 84 years old and I had been falling. My family was very concerned, so they suggested getting a Philips Lifeline. And now whenever I fall, my grandson that lives with me can get me up. I’m doing what I’m supposed to be doing and what my family tells me I’m supposed to be doing. I wear the help button all the time around my neck.

I live alone and I have some balance problems, and my caregiver chose a Philips medical alert device for me. I don’t have any problems wearing my device, and I have a cord for it around my neck. I have had occasional interactions with the reps at Philips when I accidently activated it, and they were friendly and responded quickly.

When my wife passed away five years ago, I told my kids I ought to have something around my neck that I could press to get some help if I fell down because I was going to be alone in the house. They asked the nursing home that my wife was in and they got on Philips Lifeline. I wear it all the time and hangs around my neck. It's one of those things that I'm going to get help from and I've got to be sure that I'm wearing it all the time because the day I forget it is the time I might need it. I tried to press the button once a month to make sure it’s working and the reps are always right there. They're friendly and able to answer my questions.

I have epilepsy so I have seizures once in a while, and when I regain consciousness, if I have any problems then I would call Lifeline. Their people have been great. They stay on the line with me while I'm waiting for 911. I wear the wristband and it's comfortable to wear. I don't notice it's there much anymore. I take a shower with it and leave it on during the shower. I have no trouble pushing the button. I would recommend Philips Lifeline.

I’m 86 years old and I needed something because I live alone, and when some of the girls that took care of me after I came home from the hospital talked me into getting a medical alert device, I got one from Philips Lifeline. The only thing I don’t like about it is that it is only good when I'm inside, and once I go outside, nobody can hear me. Also, a while back, I called my neighbor who ran over and was hovering over the house to see if I was okay, and I told him I didn’t even push it and it wasn’t even turned on. Other than that, I’ve had good experiences with Philips. I was quite satisfied with it until I saw the other advertisements that show other alert buttons that you could use everywhere and Philips doesn’t work that way.

I don't have good balance and I walk with a walker. Philips Lifeline was my first choice of medical alert service and I chose the device that automatically detects if you fell. However, that didn't work at all. I had that for over a year and it went off when I didn't want it to. That was terrible. One day, I was going out, took it off, and put it on my kitchen counter. When I came home, I found out that the paramedics had been here. I called them and I was livid. A couple of times, I purposely dropped the device, to see what would happen. Nothing happened, so it was completely useless.

I'm 89 years old and I do very well. The Philips device is for convenience in case I should need it. I haven't had any emergency but so far, everything's been going very well.

I wear my Philips Lifeline on my wrist and it's comfortable. I've had it go out on me. I had to order a new top because it fell apart and was filthy under. It's not glued down good and it's the only thing I can see wrong with it. It may fall apart and I don’t want people thinking it’s my fault when it’s not sealed good around. I take it off when I shower but I still get water around it. When I bought the Lifeline, the guy who demonstrated it said that it's supposed to be waterproof. Maybe over time, it loosens up a little.

I'm 90 years old and living alone. My brother thought I should have a Lifeline, and so I have one. When we put it in, a CSR suggested that I pick a date and call in to make sure that everything is working well. So I’ve done it and I call in once a month to check. The reps are very polite and understanding. They always thank me for calling in. I have no complaints at all. The Lifeline has done very well. Everyone that I know that has it and has used it has been very satisfied with it.

I’m 93 and my kids thought it was about time I got a Lifeline. Philips was the only one I knew about so I got their device. I’m doing fine with it. I fell once and the Lifeline went off, but I didn’t get hurt. There was no need of an ambulance. Another time, I went to put my pajama pants on and I leaned against the wall for balance and it made the device go off. I didn’t have to call but, it's a good feeling to know the reps are there.

My Philips Lifeline was a gift from my daughter and she pays for it. She decided to get the device for me because I'm living alone. I wear the device around my neck and it's been very useful. That's why I've mentioned Philips Lifeline to different people.

I am a widow and I have a heart problem. I have a pacemaker and defibrillator, repaired valve, and had three attacks. Lifeline team came right to my door and explained the product to me. In the beginning I paid $38 for quite a while and I complained because I thought that was high. I could go get one for $14 or $15 at Walmart. They brought my price down and so I've stayed with Philips. They were very receptive than they have been. I have no problems with the alert device. All I do is put it on my wrist. The only thing is when I go someplace, the device doesn't take care of me.

I broke my femur, died five times in the hospital, had a stroke and five heart attacks. I have my old Philips Lifeline in the house and then last week I got the newer one that I'm wearing now that they said works nationwide. It's a little heavy on my neck. When I ordered it, they said the new device would arrive a week or two but it was here in two days. I hope I never have to use the Lifeline. I test it once a month. I push the button and they come on, and I tell them I'm only checking it.

I spent between rehab and three months in the hospital so I was too weak to really be alone when I came home and I do live alone so my children convinced me to have a medical alert device. Philips is my first one and my daughter purchased it for me. I wear the device on my neck and the help button is not a problem in my everyday lifestyle. Now I feel more at ease and my family have fewer worries with me. The Philips team has always been prompt, polite, concerned, and everything that you could expect or want. It's been a good experience.

I live alone so I decided to get a Philips Lifeline which I wear around my neck all the time. Everything's worked out fine with their team. They are very professional and friendly.

We live by ourselves and we’re in our nineties so our children thought we should have a medical alert device. We’ve always had Philips Lifeline and we wear them on our necks. They call periodically to check on us and they're very good.

Because I was living alone, my children wanted me to have a medical alert device in case I needed help. I wear my device on my wrist and with Philips, I’m more secure and my family is too, knowing that I could get help. And the people at Philips Lifeline are all very friendly.

I'm glad I have my Philips Lifeline but I'm grateful that I haven't had to use it except for one time when I fell outside when I slipped off the sidewalk edge with my cane. Still, I wear it all the time except for when I'm going somewhere with my family. Once a month, the Philips representatives call me to check the device and they've been very nice. I've also accidentally pushed the button once and they called me. It's easy for me to wear the device on my wrist where I could just reach over and push the button. I'm not crazy about the band that goes with it though - it's black and people think it might be a bracelet. I recommend Philips Lifeline to a lot of people who don't have one because they ought to have it.

I’m 92 years old and have had a couple of heart attacks. I wanted to have a medical alert device handy in case I fell so I got the Philips Lifeline. I wear it on my wrist all day and I put it on the bedside at times. I have an amputated leg and a sore in the other leg so I can’t get around. I have a housekeeper in the morning for 7-12 and my daughter is down here in the evening. I've been testing the lifeline and it’s been working so far.

I've had a convenient experience with Philips Lifeline. I got it because I kept falling and it now provides assurance for me. Their reps have been very good.

My wife was experiencing a lot of falls, were not stable and has just deteriorated from when it first started so she needed a medical alert device. We got her first medical alert device from Philips Lifeline and we didn't have any trouble ordering from them. However, she fell and broke her back a year ago and it didn't alert nor sound off which concerned me. She had a surgery and just now recovering from that so she's a long way from having any conflicts right now. But other than that, whenever the device has been set off, we get a response from the Philips Lifeline team and it has always been very good interaction with them.

Thank goodness I have my Philips Lifeline device when I fell and broke both legs. They responded very fast. I wear the device around my neck and press it when I need help. The device is easy to use and comfortable.

My patient, Peggy, used to stay home by herself so she got the device from Philips. It was her first one, and whenever it would go off, we hit the button for calling, and tell them we need to reset it. She doesn't use it now, though, because she has someone with her all the time.

Philips Lifeline is lightweight. I wear it constantly even when I go out. However, if I have the device on and I wear jewelry, I have this black cord hanging around my neck and to me, it takes away from the jewelry. Black is very noticeable and if it is a lighter color cord it would get soiled because it’s constantly being touched. I have noticed on people who are in assisted living and they have plastic beaded necklace. It blends in better than black and it could be cleaned easier, too.

My Philips Lifeline works out pretty good, although I haven’t had to use it, at least. This Philips Lifeline was the first one I ever had. I started in Illinois with it and then when I came over here to Missouri, I got it again. I purchased it because I used to fall and I was living alone in my house and then I moved into this senior apartment. They had those alerts, but they're on the wall and if I'm in the living room or bedroom or bathroom, I haven't got any help so I wanted to have something. Now that I have it, I feel more secure and I wear mine all the time around my neck, and I keep it under my clothes. I have this little button so it's on up, and if I have to press it, I can do it right through my clothes. I'm glad I have it.

I had to have surgery on my hip that was broken nine years ago. My son and my daughter wanted me to have a medical alert device in case I fall and can’t get up. My Philips Lifeline device is comfortable to wear around my neck, and I feel more confident with it. It helped me one time. I didn’t hurt myself, but I couldn’t get up. The other day, my phone went out so my daughter called and told them that I needed it for my alert, so they came and fixed it pretty quickly because I couldn’t use the alert if my phone was out.

Almost five years ago, I fell and broke my femur bone so I needed a medical alert service and so far, my experience with Philips has been okay. I had good interactions with their team and I'd recommend them to a friend.

I will be 81 years old this month and a year ago I had a four-bypass heart surgery. I live alone and my daughters wanted me to have some protection because my heart attack came as a tremendous surprise. I thought I was doing fine and I walked through the door of a hospital and had a massive heart attack. I got the device from Philips Lifeline and I've not had to use it. One time, I saw a light on the box that I was not familiar with, so I did call and they walked me through that, said everything was fine. They were very professional and friendly. I feel secure by having it although I wish it covered more territory than just within the house. For instance, I like to work in my garden in my yard and it doesn’t cover that area.

I was going to be home more a lot by myself and I like having Philips Lifeline. I've used it several times in the last three years and I got good results. They were always good with me and quick. I can't complain about it. However, what happened one time was I didn't know my wrist thing went dead. It didn't work when I needed to call an ambulance. I thought maybe it wasn't plugged in, but it was. Philips Lifeline is good nonetheless. Everybody who's by themselves in the house alone should have one.

I needed a medical alert device because I can't walk without the aid of a walker, so I got a Philips Lifeline. I'm perfectly satisfied with it.

After investigating several emergency services for my 90 year old mother and reading the very positive reviews for Philips Lifeline, I enrolled my mother for the service. It was important to me that there was a system in place to watch over my mother since we live in different cities. She had the service for approximately 3 years. Three weeks ago (2/13/2016) she fell. However the monitor did not register her fall or when she pressed the emergency bell, twice, that is around her neck.

I'm 95 years old and have been feeling secure with Philips Lifeline. Their team have been wonderful and I've never had anything but great service from them.

Our biggest concern was for my husband when he was teetering around, so we got a Philips Lifeline. We picked it up in Pasadena, California and we had the idea that if one of us should have fallen, it was there. When he went into a nursing home, I took over his little clicker. It's very easy to use and I have used it, not necessarily for me, but for some neighbor's falls. I wear it around my neck and the only time I take it off is when we go out. The customer service team have been very friendly. However, in the last couple months, the device hasn't been quite as sharp as it was before.

I live alone and needed a medical alert device. I'm a little more confident that I have Philips Lifeline. It's good and the bracelet is comfortable to use. Very nice and helpful.

I was falling so much so I needed to get a medical alert device. Philips is my first such device and with it, I feel more comfortable being alone. It's very lightweight and I wear it around my neck 24/7. I have used my button many times and the Philips Lifeline team responds immediately. I would recommend it to anybody.

I'mm 88 years old and my son decided I should have a medical alert device. A couple of times I pressed my Philips Lifeline device by mistake. They answered right away and were very nice, but they’ve never called me to see how I’m doing. I think they should check once in a while.

I live alone so I got a medical alert device, but I transferred to Philips Lifeline, which is comfortable. I wear it around my neck and its emergency button is easy to use. They also have friendly representatives.

I’m by myself and I was falling frequently, so I had to have something. A friend and I went through what was available and Philips Lifeline was what we decided was good for me. I’ve had a good experience with it because when I have fallen, they were here in a few little minutes and took care of me. It’s changed my whole life because I’m not scared now. I know I’m going to get help. I forget it’s here too, unless I need it.

Philips Lifeline is nice to have for when no else is in the house and something happens to me. I don’t worry much when I’m alone. It’s a security blanket. I had normal pressure hydrocephalus which appears like Alzheimer's. I had difficulty walking and fell down the stairs continually. The other night, I fell out of our really high bed into the wood floor and cracked my shoulder and hip. I also have troubles getting out of the bathtub because I'm not really steady. I also have been in the hospital twice over the week before Christmas and I just got home the other day for urinary retention. I had dementia when that happened and had I been alone that time, I would have been in big trouble as I didn't know who I was or where I was going.

I live with my son, but I’m by myself all day. I was having lots of trouble and then I started falling. They were afraid that I would fall and really hurt myself, so they said they would feel better if I had a life alert. Philips Lifeline has been very good. Different times I’ve hit the button accidentally, but they answer right away. I’ve fallen a couple of times, and they came on right away and wanted to know if I was okay. Their team is very courteous and very concerned. They’ve all been friendly and I’ve never run into one that isn’t. I’ve needed a replacement and I needed a new battery, and they did it right away. I’m very happy with them. However, I’m not very happy with the thing that goes around my neck. It’s so hard to pull up when I want to shorten it or lengthen it. It doesn’t move very well.

My kids made me take a Philips Lifeline, my first medical alert device. I live alone (my husband is deceased) and it's handy to have in case I would actually need it. People won't lay on the floor for days at a time until somebody decides to come to see them. I wear the device around my neck all the time. When I take a shower, I hang it in case I need it. I can adjust its length and I can make it short or make it hang down to my bellybutton if I want to. But thank God I've never had to use it. The customer service representative was very nice. She asked me if I needed anything else, if I needed any information, and if mine was still in good condition.

I'm 85, my balance is off and I am afraid that I would fall and not be able to get up. I live alone in a senior complex and although I have a lot of friends around, it scares me because we had a friend who fell one day and could not get up. Had we not gone down to visit her, she would still be lying in her apartment the next day and who knows what would've happened. The concept that even though she had a lot of friends and could have called someone but couldn't reach her phone made me decide to get a medical alert device. I called Philips Lifeline and I got the model that is only good in the apartment. I had that for a couple of years and I did need it twice during that time. When I fell, they immediately called and everything was okay. Their response time was very quick which is what's very nice about the whole thing.

A couple of years ago, I had noticed a high blood pressure and I had to go to the hospital. So my kids insisted that I get a medical alert device before I get home and I've had one ever since. I wear the Philips Lifeline on my wrist. It's pretty lightweight and I've only had to use it once. So far, I'm happy I didn't need it but I recently had to get a new battery for the device because it kept blinking, but everything is okay now.

Philips Lifeline is my first medical alert device. I needed it for my health and in case I want help. I can stay alone because I wear it on me. It is life-saving and their reps were very nice when they checked up on me.

I purchased a Philips Lifeline because I had a stroke. The device I have goes around my neck and it does not interfere with my life. Also, their team was great.

I’ll be 81 on my birthday. My husband passed away and I'm by myself now. I have fallen a couple of times and fell after I got this Philips Lifeline and broke a hip. It’s really been helpful and it means a lot to me. My sister is the one who got me started with the lifeline because she has it too. Now, I don’t worry about being by myself because at least I can get some help. I do need a new string on it though since after a while, I’ve washed it so much and it’s stained. Philips Lifeline is a very nice and marvelous company. I’m glad they got this lifeline out and have recommended it to quite a few.

My dad has had the Philips Lifeline device for a year. We transferred it to him from our mother when she died since he lives by himself, but he hasn't had to use it yet. When my mother had it though, we used it a couple of times when she had fallen, and we had good response from them. And now that the device is with my dad, we had to change its bracelet since he's sometimes a little unsteady on his feet. He doesn't wear it every day since he doesn't like it - even my mom didn't - since they feel they don't need the device. Nevertheless, Philips Lifeline is a good product and their people were very good when the time came that their services were needed.