Lifeline Reviews

I’m getting on in age so I thought I should have a medical alert device. When you speak with Philips Lifeline, they are sweet as apple pie. No complaints. It’s only that the equipment doesn’t work. I never push the button but ten to the time when I drop it on the floor with force, nothing happens. Once in awhile when I don’t drop it on the floor, I get a call saying, “Are you okay?” The point of buying that product was, when you fall down on the floor and you don’t have the consciousness to push the button, it would automatically call for help. That doesn’t work. I read the ads and the tiny print says, “We can’t guarantee that every time it falls, it’s going to go off.” They entice you and I’m paying at least twice as much as other people. But I would tell you now, don’t buy one and don’t depend on that going off if you ever faint. I can always push it but if you have a stroke and you’re unconscious, say goodbye. Sayonara.

I live in an apartment building. I had some problems and had to go to the hospital. They had a medical alert thing here but it didn't work half of the time. I saw Philips Lifeline on TV and so I tried it. Now, if I need an ambulance, I can call them. One time, I had a bad nosebleed and I only had to get to the door and open it for the ambulance. Their team responds really well. However, I wear the device around my neck and it hurts if I don't have a collar up. But other than that, it's good. Because I have my device, I can walk around now and take care of myself. I’d recommend it to a friend.

I was falling down and being unstable. And so, that led me to get a Philips Lifeline. I wear the device around my neck all the time. I'd recommend it.

I have a problem with my legs for a few years now. I have a girl with me in case something happens and my own daughters take turns coming in on the weekends. I have two daughters who are nurses and they said that I should get a walker and use my system. So that's how I have been using Philips Lifeline now and it's very good. Their reps are very alert and if I were to press my button, they go right into the action. They're also friendly and were able to answer my questions. I have the device right in my family room, so it's very available for me to get to. I also have the one to put on my wrist if I should go out with my daughter and needed it. I've had it now for a couple of years and I've been very satisfied with it.

I'm close to 81 years old and I live alone. I figured that someday, I may be glad I have a medical alert device. I got Philips Lifeline and I have the one that only works within so many hundred feet. But, I do wear it 24/7. It was because I don't want to be taking it on and off when I drive further away from home. It's much easier. However, within about three months, the device went off when I did not hit the button. One time, I was in the shower and it went off. The other time, I wasn't doing anything in particular. I was at home and it went off as if I had pushed the button. Then, I told the person that I didn't do anything. So, it was somewhat a fluke that it went off without me pushing the button. Other than that, I had no major problem with Philips Lifeline.

I needed a medical alert device because I was living alone and I was concerned about being here by myself. Since using Philips Lifeline, if something goes wrong I feel like I can get help. I wear it around my neck and it's comfortable. I have talked with their reps on the phone and everything went fine. They were friendly, knowledgeable and helpful. I'm very satisfied. I have recommended it to someone yesterday.

I had two strokes and a heart attack that I thought of getting a medical alert device. My daughters hooked me up with Philips Lifeline and if I ever had to use the device, Philips Lifeline answered right away and got me help. I have no problem with them. I would recommend Philips Lifeline to anybody who needs help.

Hospice recommended Philips LifeLine Alert because I was going through grieving at the time. They gave me the information for it. I didn't think I needed a medical alert device, but my grandson thought that I should have one because when my husband passed away, I would be all alone. The device annoys me sometimes because it goes off accidentally. Sometimes I roll over in the nighttime and it goes off at 2:00 or 3:00 in the morning and they're still lovely people to deal with. I feel very bad that it does that, but it's happened many times. I have it on a chain around my neck and nobody knows it's there. It's fine. I have recommended them to many people.

I'm an old fogey. I'm handicapped and the wife has to be with me all the time. And so, that prompted me to get a medical alert device and I got one from Philips Lifeline. It’s convenient if I need it though I never had to use it.

My Philips Lifeline is doing all right. I call once a month to have it checked and when I called this month, the man couldn't understand me. He said, "Do you need help?" and I said, "No. I'm just doing a monthly check." And I had to tell him that three times before he finally understood me. I'd recommend them.

I'm satisfied by Philips Lifeline. It works good and everything is okay. However, my daughter-in-law had mixed up the bills so I don't know what they cost. I hope they are not charging me too much.

I’ve had good luck with Philips Lifeline so far. I've had it for a couple of years now and once in a while, I hit it accidentally and Philips Lifeline responded quickly. One time, I was taking my undershirt off and I happened to hit it again then I got a callback saying, "Your call will be answered in a moment." They're very respectful. I'm very happy with it. I'd recommend it to anybody.

I had some medical problems, live alone and needed to have some way to get in contact with someone right away so I got Philips Lifeline and I'm personally happy with it. It's been a very satisfactory experience.

My daughter had a stroke and we needed her to have something available to call in case of emergency. She lives with me but in case she gets up in the middle of the night or if I have to run somewhere for an errand, we got Philips Lifeline. Fortunately, she never had to use it but we have tested it and they responded promptly.

I’m very unstable. I am 90 years old and the body wears out. I can’t get around without wheels, I need a reacher to get things and I have to use a magnifying glass to read. My Philips Lifeline device is working. I wear the device day and night, but I wear it away from me because it goes off very quickly. I don’t wear it in the shower even though I know it’s possible to do it. I accidentally touched it one time and I got service right away. I’m very happy with it and I wouldn’t leave without it on my neck all the time. There are several of this device out here at the retirement village where I live that use them. They are very important and I’m very thankful to have them.

I got Philips Lifeline some years ago because I had some surgery. It gives me peace of mind in case anything happens. I wear it like a necklace. I have accidentally pressed it many times but the reps understood that I did it by mistake.

I have seizure problems and when I'm alone, I have my Philips medical alert device on. I've had it for quite some time and it's been fine. It fits well because I'm mostly home and when I'm not, my husband is usually here. I've never had to talk to anyone for anything because I've never needed to, which is good. However, I liked them in the beginning better than the way it is now. Philips used to call me once a month to make sure everything was working, but now they don't. Also, there's only an area that they cover around here. The device only works for so many feet, and after that area, it's no longer covered.

I’ve been very happy with Philips Lifeline. They were the first medical alarm service that I’ve had. My husband had died and I had a heart surgery where I'm on a pacemaker. I live alone and needed to have a way to communicate if I need any help, so I thought of getting a medical alert device. I wear it all the time and don't even think about it. It's a blessing that it is okay in water because I do use it and never take it off in the shower. The only time that I had a call back from Philips is when I accidentally bumped the button because I had to get used to wearing it at first. The courteous people from Philips immediately responded.

My son decided I needed a medical alert device even though I told him I was getting along fine. I've had the Philips Lifeline for a year and a half or two but have had no experience with it other than once in a while, they checked here if I don't call. But then I can just press the button and somebody comes on the horn there. I wear it around my wrist all the time but the elastic wristband is wearing out. Other than that, the device works for me. Having it is a reassurance.

I figured a few years ago that it was time for me to have a medical alert device and I chose Philips Lifeline. I'm 91 now and having the Lifeline always makes me think there's somebody else looking out for me. I wear the pendant and it's comfortable. I hate to get it wet when I take a shower but I do and yet it still works out all right. I pressed the device a few times when I first got it, usually because I got too close to an object and it rang off. Then I heard voices and I went to check and the Lifeline team was asking me if I was all right. They're on the ball and have been very good. I'm very pleased with them and I haven't had any problems. The experience has been great and I feel more secure having Philips Lifeline.

I'm 88 years old. I fell in September and broke my hip so I don't get around very well. My daughter and I own a home together but she works part-time. I'm sometimes alone in the house and we were concerned about another fall. I use the Philips Lifeline whenever I'm alone in the house. It gives us a certain sense of security that I have something that will help me if I fall. It has been a very pleasant experience and I'm quite satisfied.

Some man talked to me about Philips Lifeline and he said that I might fall some time and need it. I got the necklace. I wear it all the time and I don’t even know it’s there. One time I fell in the bathroom. I wasn't really hurt but I just couldn't get myself back up. I called Philips and they came quick and got me up out of the bathroom. I went back to bed then. Their team was very cordial. I've had good luck with Philips Lifeline. I recommend it. I would recommend to people to use it.

I live alone, I'm already 83 years old and I have COPD and chronic asthma. My son gave me a Philips Lifeline as a precaution and it's a wonderful safeguard to have. I've had it now for more than 12 years. I wear the pendant type and the only time I've ever taken it off is when I've been in the hospital. It's there for me and I've never had a bad experience with it. I've used it several times and I feel secure with it. It's been very satisfactory overall.

I'm glad that I have Philips Lifeline. I live alone and I'm over 90 years old, so I feel a lot better having a medical alert. I really appreciate having their service, and would recommend them to my friends. I wear the alert device around my neck and I like it. One time, when I fell and couldn't get up, I pushed the help button. It worked and somebody that works in the police station came to help me.

My husband had a stroke and he has Parkinson's. I've talked to a few people from Philips Lifeline and they were friendly, helpful and knowledgeable. Also, we feel more secure and safe having the Philips Lifeline device. If my husband falls and we're not there with him, Philips Lifeline calls. He has the necklace and wears it and it doesn't bother anything. However, every once in a while he calls and says there’s something poking in his neck. It's a certain way that it gets around his neck.

I have eyesight problems and I don't get around very well. I get along okay and I have a helper that comes in four days a week but my family thought I should have a Lifeline. It hangs around my neck but I haven't needed to use it at all. Everything has been fine so far and I know that it's there if there might be something that would come up.

When I turned 85, that was the time to have a Philips Lifeline device in case of emergencies and though I haven’t needed it, I still wear it all the time. I wear it on my wrist, so it's like if I had a watch and it’s just a part of my arm. Overall, I'm happy with the device.

Three years ago, I fell and had a concussion and I was admitted for four days in the hospital. They wouldn't let my kids bring me home until I get a medical alert device. I don't have any trouble with my Philips Lifeline and I can wear it in the shower although I take it off and latch it in there. So, if I ever get to fall again, and I wish I didn't in the shower, I have it where I can reach it. I never used the device to call. I tried when I was having all those falls down over the back, but I'm passed out. It was in the afternoon and it was evening when I got to my senses, woke up and tried to get up. Then, I couldn't get up and I had to crawl on my hands and knees and drag myself along to get in. But Kathy took me to the hospital when she got home from work, and they found out that I fell since she always checks on me.

I feel more comfortable having Philips Lifeline in my house. Although sometimes I think I'm wasting $48 a month but then again I tell myself, "don't get rid of it". It gives me and my kids peace of mind. Sometimes it goes off but it's alright as it doesn't do it frequently. I'm always thankful for whoever has spoken to me and it's good to know that they'll call you at 3 o'clock in the morning to see if there's something wrong. Also, I've gotten a new one at least once. I called it in because the light on it went out and they told me that meant the battery was gone and told me to send it in. I took it to the company that delivers packages and within maybe 5 days, I got a new one back so I'm satisfied with it. I feel better knowing I have it and the only thing I worry about is how would anybody get into the house when it's locked up especially at night. But then I know somebody will know you'll need help so I would keep it, there's no doubt about it.

My father has balance and falling problems and he got a Philips Lifeline through the church. They were the ones that decided. When we do the check in, the Philips Lifeline people were very quick to answer and helpful. I feel confident if I have to go somewhere I know he at least can have some help should something happen. And something happened once and the fire department was here promptly and it was perfect. He wears the device around his neck and the only problem with that is it slips down all the time. It bugs him. Also, we had to have the unit replaced once because it kept flashing but it has been absolutely awesome.

My daughter gave me a Philips Lifeline as a gift for Christmas, which is wonderful. I live alone and my children thought I needed one. I wear it all the time. I have used it and they responded promptly. It's done good for me and I would recommend it. At this point, I'm satisfied with it.

My two daughters bought the Philips medical alert device for me. I'm alone and they were afraid that something would happen and I wouldn’t be able to reach anybody. Now, I have this gadget that hangs around my neck but I honestly don't wear it all the time. It doesn't bother me when I wear it but most of the time, it sits alongside my bed and it's within reach and I'm aware of it. For many years, Philips Lifeline called and wanted to replace the device with a new one even though there's nothing wrong with the older device but it has got to do something with the battery. So they replaced it. I know there's all different kinds on the market today, but this one I feel very secure and it’s not a problem. Fortunately, I've never had to use it, but it works just fine. I always recommend Philips Lifeline to people who don’t have this or have a different kind.

Philips Lifeline is definitely wonderful and I can't say nothing bad about them. It was my daughter's idea to get it because one time I fell when I was in rehab. I am glad that I got it as it gives me peace of mind and I feel more secure. It's there when I need it. I'm allergic to a lot of medications I was on, I just got off the chair and walked in the middle of my living room, I went around and went down. Then all of a sudden I was clear. I called my neighbor and she came down and I was fine. Emergency came in right away and I told them that my neighbor was here and I was fine, then I told them what happened. They were ready on the spot.

I live alone and I'm a heart patient and very weak. Having Philips Lifeline makes me feel safer. Their customer service has been courteous. However, it takes a little long for them to answer the phone. I think it ought to be pretty instant. People could be dying and they should be a little quicker to respond but they've been great. I've had them for years now.

We have had Philips Lifeline for ten years now, and I'm very pleased with it. We got it so if there is an emergency, we would have to have a Lifeline. My husband is 95 years old. He's aging and is not able to walk. He uses it and wears it on his arm like a wristband. He also showers with it. We have used the device a couple of times, when my husband needed to have the rescue. It followed through as the way I expected it to. They're very, very efficient. If I ever had anything, they're right there on the phone. They call every once in a while to check out if things are running properly. I couldn't ask for any better support. The only thing that I would ask from them is if the price could be reduced because it's here and minimally used, but it's necessary. We've had them good many years and I think we paid quite a lot.

I've had my Philips Lifeline for three years and I like it. Nine months ago I got up out of the chair and fell up against the TV with my hands and then I went back on my spine. Then I felt that if I moved, the pain was horrible. Even though it was 11:00 at night, I had the medical alert on me. So I pressed the button and the reps got my daughter next door to come over. They were very nice. The device is now in a drawer right close to my bed, and it's on me the minute I get out of the bed in the morning. I'm very comfortable with it. I would definitely recommend Philips Lifeline because I'm quite satisfied with the one I have.

I was living by myself so my children got me a Philips Lifeline. I was going to take a shower one day and didn't realize that it fell on the floor. Apparently it went off and I could hear somebody talking. It startled me. I'm wondering, "Who's talking?" Because I was by myself. The rep from Philips Lifeline asked me how I was. I said, "I'm fine." Then I haven't really had to use it but I know it works. And the thing is that I moved so it's been moving with me and it worked fine that way too. I wear it around my wrist and it really doesn't bother me. But the velcro on it is getting worn because I've had it quite a while. But other than that I've had no problems.

I have a breathing problem and use a nebulizer and oxygen at night. I got Philips Lifeline and I've had them for a couple of years now. If I have any trouble, I will push the button. I had a bracelet the first time and it was okay but I didn't wear it all the time. I'm not that feeble. I decided to change it to the one that goes around the neck. And that will always buzz whenever they would call me to check every month. But this year, they stopped checking on me but I still expect that they're just waiting. The check-ins are a good thing.

I fell before and my son and niece thought I needed a Philips Lifeline device. It’s handy when I need it. Once when I was going to the mailbox and I fell and hurt myself on the sidewalk and I used it. Their response was really good. The police were outside, they came in a hurry and helped me. I wear my device comfortably around my neck. But I haven't been needing it lately.

I'm 90 years old and I live alone so I felt that I needed a medical alert device. I've been with Philips Lifeline for a couple of years and I know how to use their device, but I haven't had to use it. I assume it's working because I see the light on. I feel confident with it and my family members are all in favor of it. I'd recommend it to a friend.

My daughter got me a Philips Lifeline medical alert device. I wear it around my neck and it drives me crazy. It's heavy and when I walk it swings back and forth. While I didn't want it, the device is fine and I'm very satisfied with it. I would recommend a Philips Lifeline medical alert device if a person needed it.

My husband has pneumonia and he's been to ER twice due to shortness of breath. He's had Philips Lifeline for a long time. Since then, we have few worries because I can always call but it's nice to have the button too wherein I'll just push it and their guys come on and I can tell them what I need. Their response time was very good. However, the last time took them forever and that irritated me. And the gal ended up hanging up but I did get some help, regardless.

I fell in the front room and my daughter-in-law got the lady from Philips Lifeline to come the next day to put a help button on me. I put it under my bra and I’ve only used it once and it was an accident. I was up at the senior center and I leaned on the table and they all showed up. They responded quickly and I was surprised because I didn't know they work that far from where I live. Though it's bad that I have to pay that much for the help button because I have people there that keep a pretty close eye on me. But if I had a fall and needed it, it'd been nice to have it.

I had my Philips Lifeline when I came out of the hospital. It's been sitting here ever since just in case I needed it. I feel safer having it but I haven't used it. I prefer not to have it around my neck because it gets in the way but since it’s there I guess all I can do is wear it. I would recommend it to a friend if they needed it.

I'm almost 92 and I don’t get around very good, so I thought I better get the Philips Lifeline. I've had it for quite a while and it's comfortable. I wear it all the time and I don't take it off for anything except to take a shower. I was all happy and thankful for it.

I live alone so I got a Philips Lifeline. It's easy to use and convenient as well.

My father passed away and my mother is going to be 91 in December. She lives by herself, and we're all worried about her. She has taken a fall, thankfully I was there at the time, but it wasn’t a good fall. She had a medical alert device before through the Evangelical Hospital in Pennsylvania, but it wasn’t one that it-traveled-with-her kind of thing, so she needed a Philips Lifeline. Having it gives her a feeling of assurance and confidence that wherever she is, she knows she can just hit that button.

I’m 94 years old and live alone in my own house with two dogs. I have no relatives around at all, but I have some fantastic friends. I'm not as independent because I have an equilibrium problem and I have to be very cautious that I don't fall down because I can't get up. I don't want to have a cane because I am too proud for that and I will admit. I've always been independent and I'm not ready to give that up.

I've had a stroke and my doctor ordered me to have a medical alert so I got a Philips Lifeline. So far, I have not fallen however, they called one time to know if I fell because my record showed that I did and the device didn't go off. They wanted to know what was going on and if the device was working good. I told them I haven't fallen and that I'm not a clumsy person that fall. When I stand up, I stand a second or two before I move. And then, I walk very carefully. I don't try to stumble over something. I wear it around my neck and I've had it on for several months now. It does not bother me at all and so far, I've never needed it.

I was let out of a hospice care and couldn't raise my leg up. I couldn't walk good and they were afraid I was gonna fall. I'm by myself except from about 4:00 in the afternoon until 6:00 at night but I've got a phone if I need anything. My daughter set my Philips Lifeline up for me and it has been all right. I've hit the help button once when I got my foot caught in a mat again. I fell and couldn't get back up. Philips Lifeline called my daughter and she came up. I've got my button around my neck and I carry it that way. Even when I go to a beauty shop, it's on there. And I know if I fell out there, it wouldn't do any good because I'm supposed to be at home for it to work. I've been thinking about eliminating it because I just have it in the house. I'm able to work around pretty good now without my walker.

I'm aged and the Philips Lifeline gives me a sense of security for me to not worry. It's so much a part of me I pay no attention to it. I like that I can wear it into the shower which is nice. The only thing I changed is the black cord that was on it. I put on a silver chain that looks a little more attractive. I got a little notice on the phone once that says I have to call in and they just asked if I had a problem and I said no and they thanked me.

My daughter afforded a Philips Lifeline and this is the first medical alert button I had. I have it on my desk in the mirror. I haven't tested it yet, but everything is going well as usual. I would recommend them.

My client Harry had a stroke five years ago and he needed a medical alert device. The Philips Lifeline is his first device and he has it around his neck. I set if off accidentally before and the reps called right back to see what the problem was. I apologized and said that they could speak with my client to let them know if he's all right. They were very courteous. I would recommend them to anyone with a physical disability.

I’m 88 years old and I’m living by myself. My kids were concerned that something might happen to me so in order to ease their minds, primarily, I got Philips Lifeline. I already had my cell phone, which I carry with me a lot so I had that backup. I haven’t had any calls except for a few accidental calls. I didn’t fall but I bumped it and they thought I fell. It’s been fine and they’ve responded. Sometimes if I’m working outside, it gets sweaty and the thing that hangs around my neck irritates me a little bit but it’s okay. Also, I don’t really think about it a whole lot. I feel independent enough and if I had not been wearing it, I’m okay. Especially if I’m carrying my cell phone, which I can call for help if I need to. But the device is doing what I want and I realize I may need it sometime and I got it so, that’s positive.

I'm 90 years old and I'm getting sort of feeble. That's one of the things that led me to get a Philips Lifeline. And I'm here all alone so I really am glad I got it. Everything's working good. I like that they check on you once a month to make sure that they're in working order. That's nice and really special. I had to call them one time. I thought somebody was breaking into the house. I heard this real big graze and it sounded like somebody ran right through the garage door. The doorbell rang but I didn't answer it because I was scared. I went to the kitchen and turned on the garage light to see if there's anything out there. There was no car, nothing, no one out but the garage window was all broken and there was glass all over the garage floor.

I've had Philips Lifeline for years and I'm perfectly satisfied with it. I've only used it once when I was dizzy, but they call me to see that it's okay. I have the button around my neck but the only thing is it's only good while I'm in the house and lying around here. But as far as being gone, it's not usable.

I always have my Philips Lifeline with me. I wear it around my neck and I feel secure with it. I had one emergency and it came through for me. Everything is fine. It works and I'm very happy with it. I would recommend it entirely.

I'm paralyzed from my midriff down and my doctor recommended me to get a medical alert device. I got a new alert necklace from Philips Lifeline which I'm not happy with. I've always had a bracelet and I prefer it. I have a diamond pendant that my husband gave me years ago and I never take it off. The Philips necklace interferes with that pendant. I'm not dissatisfied with it, though it's not meeting what I considered to be the need. I live alone and I don't have a very good voice. If I go outside or down the basement and fall, I wouldn't be heard. I should have some help on knowing and understanding the Philips device. Still, I think the medical alert device is a great idea, it's very essential and does good work. I know people rely on theirs and I do too when I'm upstairs. I would highly recommend it.

I live alone and I'm 91 years old. I feel anybody alone needs to have something they can call immediately like the Philips Lifeline. I've had a lifeline for 12 years, maybe more than that. It gives you a sense of security that isn't there when you're alone. When I test for a little call, the General Hospital answers. I assume they were the Philips emergency and then they put you in touch with whomever is on the list. For instance, my son. And if they can't get him, they get the police or whatever. And then I only call to get a new cord, because it wears out around the neck and I wear it in the swimming pool three days a week. Right now, I'm doing fine. I'm glad I've got it and I wear it and expect them if I have to.

I had a colonostomy and it messed me up good so I got Philips Lifeline. I'm glad that it's there if I needed it. It's great, comfortable, convenient, and I feel more independent.

My experience with Philips Lifeline has been fine. I've had it since I broke my hips as I was coming out of the hospital and couldn't do three flights of stairs about four or five years ago. The people came in, put it in in one day and they were good. In October, before I had a little ulcer attack and had to be in the hospital, I was getting very slow, so I called and we did all our business over the phone. The representative took all the information and said that someone will come to check up on the system and it’s been good since then.

I had a problem with falling as I got older and having to have people to take care of me made me decide on getting a medical alert device. The device is not cumbersome at all. But I don’t get any calls on it anymore because I have other systems working here. Usually the people I have working for me pick up the phone and speak with the representatives at Philips then they let me know if I have to get involved.

I'm having problems with my heart skipping beats and I had to have a pacemaker put in at the hospital. I was set up to get a Philips Lifeline because I'm by myself and I didn't want to be alone and not have anything. I'm satisfied with my device and feel less worried with it. Every three months, I call in to do a check on my Lifeline, and they say that my pacemaker seems to be working good. Every time I’ve called to make a report, the Philips team has always been awfully nice to me.

I haven't had a pacemaker put in and my family wanted me to get a Lifeline because I have steps at home. I live alone and I don't worry since I have that around my neck and sleep in it constantly. Also, their team was very helpful and the device does fine. I do fine with anything I wear but I don't wear it when I go out shopping. I feel comfortable with it here in the house with me. I feel like if I need it, I can push it and my neighbor will come quickly. I have no worries about it and I've referred it to a couple of people. I hope they don't raise the price.

I have epilepsy along with some other health issues and my daughter-in-law was concerned. And because I’m crippled in one leg and cannot get up by myself, she got Philips Lifeline for me in case I’d fall. I have used it one time, which was a big booboo on my part. I was dusting it off and hit the wrong button and I had to tell Phillips that there’s nothing wrong. I seldom used it but I have confidence in it and I am very pleased. If other people happen to be out of town, I feel confident in getting up and struggling along because my device is there. I don’t have to worry and it’s like having somebody in the house with me. It gives me the confidence to do all the things I can do and I would recommend it.

I'm almost 85 and I'm an invalid. I fall very easily. I've been picked up off of the floor many times but I'm fine. The only bones I ever broke were in my foot and that's because I got tangled up in my oxygen cord. That's what happened before I had the medical alert device. I still have it and it's on right now. I wear it all the time because if I fall I cannot get up so I would have to call EMS. I'd have to press my button and go from there. I wear it everywhere except in the shower. One time, I tested it accidentally. It hit something and went off but I never pressed it. I just call 911 and my husband's here all the time. On the whole, my experience with Philips Lifeline has been good so far. I'd recommend it to a friend. It's something that you need.

My children decided that I need Philips Lifeline because I'm 92 years old. They said they were doing it for their benefit. They watch over me very carefully and they want to make sure that they know if something’s going bad. My arms are so skinny, so I didn't want the bracelet. Instead, I use the one with the help button around my neck and it doesn't bother me at all. I've used it a couple of times and the reps were always there for me. This device is a lifesaver and I've talked to several people about it. However, I have trouble with the battery a lot. When I call them about it, they eventually straighten stuff out but it happens quite often.

My wife got real sick. She had trouble and I couldn't leave her in the house. She could push the button and get some help if I did leave her so I got her a medical alert device. She has since passed away and I just took it all for myself. I've been wearing it around my neck for a year now. I accidentally set it off at one time. The response seemed like it took a while but it probably wasn't that long.

Everything seems all right with my Philips Lifeline, but every once in a while the light comes on. The other day and last week, it was showing that light for about two or three days then it shut off again. When we picked it up, it said low battery. My son called in and they said they would come and do it. This has been going on for a long time. Other than that, my son usually checks on things and everything else seems okay. I wear the device around my neck and it doesn't bother me. It's the best and if I don’t feel good, then I'm glad that I have it.

I got the Philips Lifeline for an added protection since I'm usually alone and fall a lot. The button was accidentally pressed by the people who dust the table and the people who answer to the alarm was quick to respond. I had to say that it's okay, it was just an accident. One time, someone answered a false call and she couldn't even speak English. I don’t know what she was doing answering it but I think it was a mistake. I do need another button on the device. I can't find the button that I'm supposed to wear all the time. I've been meaning to call and ask them but I've been so busy that I haven't bothered to get hold of anybody. I use the device that goes around the neck. I need a replacement and I'll obviously pay for it.

I was in my kitchen one time where I had my washer and dryer. I put something in it and I was facing my cupboard, the sink and cabinets. Then, my foot caught on the chair that I was sitting on and I went forward. Both of my hands came out and my two arms were on the cupboard. I went straight forward and I was leaning on my cupboard but I didn't get hurt that time. Then, I have this thing you put in the ceiling that spins around the air. I got up from my chair and I reached up to pull the thing down to it make it stop because the fan kept going around. Just as I put my hand up, I don't know what happened to me but when I realized what happened, I had turned myself around and landed on my knees and I had my arms on my couch. I didn't get hurt then so thank God, but those were why my son bought a Philips Lifeline for me. We talked about it. I'm 93 and he thinks it's necessary that I have these things.

My son wanted me to get a medical alert device and he chose Philips Lifeline. It's been very good. We've used it accidentally, a little one toddling around. They responded very promptly.

I was living alone with my cat in my 70's and I thought if something would happen, my cat and I can't unlock the door and let the fire department in. So, I thought that it might be a good idea to get a medical alert device, and I've had Philips Lifeline since then. I've never had to use it, but there were times that I accidentally pushed the button and they were sometimes prompt in response. Other times, it takes four minutes and I've been a little disappointed in that. But they call in a reasonable amount most of the time. I'm usually in the bedroom and the machine is in the kitchen so I never knew if they'd hear me. But I have a phone so I pick it up and answer when I hear it ring. However, they call more than once a month and have me answer that thing for testing. It's a pain in the neck. It's always when I've been on the phone or if somebody's been on the phone and as soon as they hang up, it's ringing and, "This is Philips Lifeline."

I have heart problems so I decided to get a medical alert device. But Philips Lifeline really isn't doing anything for me. I don't really need it. So I've been thinking about changing or I'll probably just cancel. I feel like I wasted $44 a month for nothing. If I needed them, I don't know if they'd be a help or not.

I had an entertainment center that had glass on it and I wanted to hook my speakers on. And so, I got a chair to get up, fell, and put my arm through the glass. My wife said that we needed something to keep me safe and decided to get a medical alert device from Philips Lifeline. I wear it all the time except when I'm in the shower. Since using the device, I feel safer knowing that if I get in trouble, all I have to do is push the button and I get help immediately. All of their reps have been good and all I have to do is check in with them every month. I've used the device once and they sent an ambulance over in minutes. I'm happy with the service.

My father has a peripheral vascular disease, and he had had numerous surgeries and then he got gangrene and lost his leg. There was a progression of inability to get around by himself. When he first became ill, I was working full-time at a non-profit hospice and we recommend Philips Lifeline to our patients and we have coupons for that. So I decided to get their device too.

My children decided that I needed a medical alert device and I've had it for two years. Sometimes, I wish I didn't have to wear it because I can't hide it under my clothes completely. Nevertheless, I would recommend it as a safety device for those who could fall and need help as they are getting older.

One of my neighbors told my pastor that I fell several times and so my church bought Philips Lifeline for me. My biggest complaint is when I wear it around my neck, it makes my neck itch. Unless I have a collar, it's hard for me to wear it. Also, it'll only work in the house or down to the mailbox. However, I'm thankful to have it.

My son wanted me to have a medical alert device because I live alone. He chose Philips because it works really well. Since getting it, it has served its purpose. It's in my kitchen and I'm in that part of the house most of the time. I can hear it in every room of my house. I would recommend Philips Lifeline because it might save somebody's life.

We first got Philips when my husband was still alive. It was on television and somebody had told us about it. I made the call to check with them and see what it was all about. It was for him that we got it, and then they added me onto it. After Henry died, I went with it. It's really been a help and a blessing. During the times that I've had to use it, it has really been great. It's been a while, thank God, since I had to use it.

I had heart trouble, have diabetes real bad, and fall a lot. I was also living alone so I needed a medical alert device. My daughter-in-law suggested Philips and I've had it for years now. I wear the help button around my neck. The few times that I have called the representatives at Philips, they were always right there and helping right off and they were very good. I'm very satisfied with all the benefits and I would recommend Lifeline.

My father fell and broke his hips, but both he and my mother deemed it not necessary to call me. I came home from work and he was on the floor, and he's been there for two and a half hours. It was terrifying and that’s when I put my big foot down. I looked at a couple different medical alert devices and I chose Philips Lifeline because it was recommended by Bryn Mawr Rehab Hospital. They tested the Philips devices at their facility and that would detect if someone slipped or fell.

I've had Philips Lifeline for quite a few years and I've used it several times. I hang the device around my neck all the time and they've been there for me when I've needed it. It's always worked efficiently and the Philips team has always responded and were very courteous and helpful. My radar went off so I called them a couple of other times and they always answer promptly and they've always helped me by calling the police. I would recommend Philips Lifeline.

I've fallen a couple of times and was having trouble getting up. And so, my two sons got me a Philips medical alert device. The people at Philips were very helpful in setting it up. Since having the necklace, I've been more confident when I'm the only one in the apartment. If I should take a tumble, then I know that I have the device there. Their service gives me a sense of security. However, when I work at the kitchen sink, the button wants to get in line with the counter. And so, I've been turning it backward inside of my blouse so that I don't set it off. I've accidentally hit the button twice. Still, I'm not worried because the people at Philips Lifeline have been really courteous when I set it off in error.

I'm 85. I slipped out of bed and broke my arm, so my children wanted me to have a Philips Lifeline. At the beginning, they felt they had to stay here with me but they really didn’t because I can get up. I have a cane and I have a walker sitting alongside my bed, which I only use for other things like taking my garbage out. I wear the device around my neck and put it on over my nightgown at night. I also use it in the daytime if I'm just in the house.

I need a medical alert device because I'm handicapped. I've got two replacement knees and a hip. Philips Lifeline is great although the first one I had before this, you could travel in. The representatives have also been very good. I haven't had any problems with them. But the help button sometimes pulls hair in the back of my neck. Nonetheless, it works.

I'm 79 years old, I have arthritis and I live alone. I've had my device for six years. When I first started, it was through Baptist South in Montgomery and then it changed to Philips Lifeline. I have an in-house and it's on and worn all the time that I'm home. The only problem I have had was last week when I was alerted that it was time to check it. I had pushed the button the third time and it took almost five minutes before they picked up. They told me they were having some issues and that they were working on it.

I have a Philips Lifeline device as I live alone most of the time. I'm a member of this church and they were paying for most of it for a lot of people. They told me they would pay for mine so I went on it. I once talked to one of their reps to test my button and it was okay. There was no walking through anything. I wear it around my neck and feel comfortable with it. I would recommend it to a friend.

Before I had surgery on my head, I was falling down like a rag doll and couldn't stand up. My son bought a Philips Lifeline for me and I feel more secure having it. Their reps used to call once a month and test the device but they haven't done that for a long time now. I've only had to use the device twice. Once was when I fell and another time was when I was over-medicated and had to call an ambulance.

My mother was living alone at the time and she had fallen so I knew that getting a Philips Lifeline would be a good thing to do. I like that with Philips, they would call a family member rather than go on directly to 911 because sometimes, she just needs to simply go to the bathroom. However, we don't use it anymore because she's wheelchair confined and somebody is here 24/7. I kept it because it was a Lifeline to her and it makes her feel good. She wears the necklace every day and night. So far, they've always answered when she pressed her button and we've been very pleased.

I've had Philips for a long time. I live by myself and I can't walk good without something to hold on to. I've fallen before and my daughter and two sons got together and decided on what would be best. We decided on Philips and it's been a blessing because I've used it on different times. It's with me all the time, even in sleep. I keep it around my neck where I can push the button and get help real quick, should I fall and be unable to get up. It's convenient and I'm very happy with it. It's not really expensive too, and I love that about it because I can't afford to spend a lot of money just to wear it around my neck. Also, every time I've had to call, I got good results. I like the company and the way they treat me. I would recommend it to anyone who needs a medical alert device.

My kids insisted that I get a medical alert device because I’m 85 years old and I live alone. I’ve tested it several times and the button is easy to push. Once it's pushed, Philips Lifeline responds in 30 seconds and that gives me comfort in case there is an emergency. The medical device is attached to the same chain of the scapular medal I wear around my neck.

Somebody had a Philips Lifeline device and I asked how it was, if it worked well. And they said, "Yes, it had." So, I got it. I have the necklace but I don't wear any jewelry. If I need it, I have it right next to my bed. Or, if I'm going to be alone... or going somewhere.

I had both my knees replaced and my children felt that it would be safer having a medical alert device in the house. I wear my Philips Lifeline device around my neck and it is little heavy, but not bad. There was one time I've had to use it. I went out into my porch to change some bird food and got caught on a nail. I fell down and couldn't get up. Philips Lifeline came very quickly and got me back up. I also call in periodically to have the device tested and rechecked. I now have a treadmill down in my basement and I go down there every day to exercise on it. And I always wear the device and take my phone also when I go down there. And it makes makes me feel much more confident if something were to happen down there.

I'm 90 years old and sometimes I may or may not have people at home. I have fallen down in the backyard not recently and I didn't have a medical alert service. That's why I thought I need a Philips Lifeline and I wear it all the time. Half the time I forget I even have it on. But I know it's there if I need it. My only thing is it doesn't work away from my house so I have my cellphone in the car for that. They call me every once in a while wanting to know if it's okay. Sierra Nevada Memorial Hospital calls me to check it out. They're friendly, helpful and polite. They're fine and I guess they wouldn't call if they didn't care. Everything's peachy keen.

I've had some fainting spells and had fallen several times so I thought it's best to be safe and got the Philips Lifeline. Whenever I dropped the device or pushed it, they were prompt to respond. I told them that they're doing a good job and how quickly they answered. Thank heavens I've never had to use it, but I still wear it every day. Everything's been going fine with it. In fact, I have recommended it to a person who ended up getting one.

Four years ago, I fell and broke my hip. I was lucky I didn't go out to the kitchen at that time because the telephone was about 100 yards from me and I had to crawl over to call 911. I'm forever breaking bones and so, that made me decide to get a Philips Lifeline medical alert device. I wear it around my neck all the time even when I take a shower. I don't want to go in the shower without having it on. It gets dirty sometimes so I try to wash it off during my shower. I also wear the device with me to bed. Sometimes I lay on it a certain way thinking it might go off but it doesn't. When I go someplace, I don't take it then because it's not good. My son told me it would have cost more if I got one that I can take to someplace.

My children encouraged me to get Philips Lifeline. It makes me feel a bit safer but I don't wear it. I just leave it sitting by my chair.

I had been sick and in the hospital and my daughter insisted that when I came home, I would have a Philips Lifeline because I live alone. She wanted to make sure that I am safe. I feel a whole lot more at ease with wearing the device because I figure if I do fall then I can get some help. I wear it around my neck and I haven't had any problem with it. But I don't know how many times they’ve been out here because I’ve accidentally pushed the button. I was so embarrassed and I didn't know what to do. I put it on the gearshift of my car one day and then I was leaving. I guess I wasn't that far away and had it and then they came out here. My neighbors were saying, "No. She's not even home."

I have four grown up, very successful sons, and every one of them said, "You get one of those buttons 'cause you're gonna be there alone. You need something where you can get in touch with somebody." And especially my oldest son, he asked me every time he called if I got my button on. I don't feel that I am that much in need of it but they seem to think I am so I got Philips Lifeline. I've had it for quite a while and everything has been fine. In fact, they just sent me a new one. They said the other one must be worn out, and it was. The band on it was getting really ragged. I wear it on my arm and the first one they sent me had a thing that I put around my neck. But I couldn't stand that. It drove me crazy so I told them I needed the one to wear on my arm. And that's worked out very well.

I saw Philips Lifeline on the commercials and I wanted to see how it works. I have a lot of health issues. I have a heart condition, asthma, a defibrillator, arthritis at my knees and bone with scoliosis. Their medical alert device works okay and is very nice to have especially if you have disabilities like me and for an elderly person that lives alone. I just have to press the message button if I wanted to call them or signal them and they come up on the speaker. Then they speak to me about the situation, what I need and how to do it and things to set it up. I feel more confident and I don't have to worry 'cause I know if something happens, I can just press that little button.

We would recommend Philips Lifeline. We got it for my mom's safety and she always wears the device around her neck. We've tested it before, and it came back and was fine. The response time was very good.

My experience with Philips Lifeline has been very good. They are very efficient and offer fast service. I live alone and I feel safer using Philips Lifeline. Their team are very concerned and helpful. They are also responsive and quick. One time I didn’t realize I pushed the button, I guess when I was sleeping, and they were there. I wear the device around my neck and it’s comfortable and convenient.

I had a stroke in 2007, and my husband worked in power plants and he was away. So, I had to have some monitoring device. My son did the research on it, and he decided I was going to get Philips. My husband died and my son is now living in Toronto, so I'm very much by myself. It's easy to push the button and I wear it around my neck all day and night.

My mother has been using Philips Lifeline for a number of years and we've been pleased with all of it. She's in a wheelchair and we got Philips Lifeline so we could get to her if we needed to. The bracelet was not working and now she has the necklace and it worked better for her. If my mother didn't have Philips Lifeline, she would have to go to a nursing home because she can be independent and live by herself at this time. And she's 91 years old. Philips Lifeline gives us comfort to know that she can press it and we can be there or somebody can get to her. It's a support for us. One time, she fell on the floor and the response from Philips Lifeline was pretty quick.

My mother lives alone. So, my sister and I decided that my mother should get a medical alert device as a precautionary measure to make sure that she’s safe. She likes having it. She wears it around her neck and we take it off when she takes a shower. She pushed it by accident a couple of times. But she had the caregivers now. So, we know if she needs help, she can just go ahead and push it. The best thing was the fall factor. We upgraded it in case she took a fall and she slipped down, it would go off and they would notify the neighbor and the neighbor could come over and help her get up. That’s the best feature of the whole thing. It’s been a wonderful experience and I’ve already recommended Philips.

Bud is getting less able to keep his balance. We got him the medical alert device so if he falls, it will be notified and we can help him or have somebody else come out. It doesn't bother him so much unless he's sleeping. He doesn't like it wrapping around his neck. My aunt lives with him and she heard about Philips, researched and found it to be the most effective for where we live. I'm his granddaughter and I come over about three or four days a week. I usually take the mornings with him. But when I'm gone, the button would let us all know in whatever order we're in. We have to reset it often because Bud accidentally presses it. It doesn’t stop until you reset it and we may not be available and he can't hear well. When he does, he doesn't know how to fix it. He has to be more careful because sometimes we can't get to a phone and they have to come out without cause.

At the time my mother got a Philips Lifeline she was living alone on her farm and we were concerned about what if something happened to her. At this point, she's living with me but I still have her wear it every day in case I'm outside or in some other portion of the house and she falls or something. It is well worth the money for the peace of mind. They call periodically and ask to test the thing and things of that nature and they're just always really nice. We're very pleased with our experience with them. I would definitely recommend them to somebody else.

I'm very thankful for Philips Lifeline and I'm very satisfied with them. I've been also very happy with them. I'm 85 years old and I've had it for several years just if I need help. I live alone and I felt it was wise to have Philips Lifeline. I definitely feel independent with it. I'm up and about and still drive a little bit just locally. I have arthritis in knees and so I need to be careful. I don’t want to end up in a nursing home because I don’t have to. And I don’t have any complaints with them. I'm supposed to call them and I forget. If I don’t call them, they call me to make sure the thing is working right. I have the necklace thing and I wear it all the time. However, it's no good to me if I am 40 feet out around my house, so I usually take it off if I had to go farther than that. But otherwise, I have it on all the time. If I had the wrist thing, it would be in the way or would get wet if I cook and do dishes.

My Philips Lifeline button is wonderful and it's doing its job. I fell thrice this week but it went off only twice and they answered both times. Evidently, it didn't hit hard enough that one time when it never triggered. I wear it around my neck so I know it's there all the time. I also bathe wearing it.

Something's wrong with the Philips Lifeline machine. The thing goes off and I don't even touch it. One time, I was sitting here with a therapist, talking and not moving when they called and asked if I need help. They'll also call sometimes and say I fell but I didn't like when I was in the bathroom and I was sitting on the toilet. They'll say their machine said that I fell and I don't understand it. I have told them different times when they call and I never seem to get any satisfaction. It's good but I don't think it should be doing what it's doing. The machine keeps blinking off and on and maybe, either this necklace or their machine needs fixing.

I live by myself and I was having a lot of health problems. Philips Lifeline was a safety thing for me. My son took care of it and I think it was a smart thing to do. It made me feel good to know that I have this and that I could depend on if I did fall or something. But it's important that you give them the people that you know you can depend on when they have to call somebody. They had to call me one time because there was something wrong with my telephone. They came on the line and they were concerned about it. They were checking on me so that made me feel good. I talked to them for a very short while but they were very courteous and helpful.

I was alone so I got Philips Lifeline. It's like a bracelet but I pin it on to my t-shirt so if I were to ever use it, I would just grab on to it on my chest. I haven't had any trouble with Philips Lifeline. When I called for a routine check to make sure that the machine was working, the reps were very nice. I'd recommend Philips Lifeline. They are very helpful.

I am in the process of obtaining another medical alert system for my mother-in-law. Their billing practices have been terrible. When re-activating my mother-in-law's account after a hospitalization I was given the option of a promotional price on the fall detection alert. For 3 months I would be charged the regular price of 29.95, getting the fall detection alert, a $15 value for no charge. Then at the end of 3 months I could cancel or start paying. Right from the first month they charged me the extra $15. That began 4 months of dealing with them trying to get my money back. I have made dozens of phone calls, spending 100s of minutes (on a limited cell phone plan) trying to get this resolved.

I'm old and I fell four times since Christmas and broke my ribs twice. I was fortunate to have someone at home because he helped me get back up again. But I got Philips Lifeline on me all the time. I’ve had it for about 10 years and I've gotten older since that time. So I'm more vulnerable, I really must be careful. I carry it right on my neck all the time, where I can get my hands on it. I call Philips Lifeline every month to check in and they're always nice to me. They seem to know what they're doing. I know Philips Lifeline makes me feel better because I'm home a lot of the time alone and it makes me more comfortable. Once I get down and I can't get back up again, it's handy. If I think I need it I will use it.

I'm alone all day until my son comes home at night so I got a Philips Lifeline. Once, they came out here because the device took off and called several times for help. And I didn't wanted help. I was outside and maybe it had bounced around too much and caused it. Philips Lifeline used to be really good but not anymore. It's getting worn out and goes off all the time. The light just flickers and flickers every day. I don't know whether it's getting old and needs something. My son does something to the back and they go off. It's only another day and it comes back on again. Sometimes I can't stand it.

My sister has stage 4 breast cancer, so she falls and has mobility issues. Because of the combination of Philips' price and the technology they had, we went with them. When she's home alone, I have some assurance that she could get help if she falls. Other than the testing involved when we first set it up, she has luckily not needed it.

I'm 92 years old but I’m still pretty active, I drive and I still do an awful lot of things, so I think I’m very fortunate I don’t have any maladies of any sort. I lived alone and I did fall and broke my hip. Fortunately, I do have family that lives close by, so that worked out okay. They said I had to have something so I had my daughter-in-law investigate on medical alert device and checked them all out, and seemed to think that Philips was the best one for me. So that’s what we got. It was a precautionary type thing. The thing that you wear around your neck, they say keep it on all the time. But sometimes like when you’re putting your shoes or taking them off, it bangs around sometimes.

I live alone and my children thought I needed a medical alert device in case I fall or have an accident in the house. That's why they supplied a Philips Lifeline device for me and I feel safer to a certain point though I have never had to use it.

For the past six months, it's the first time I've ever had anything like this 24/7 medical alert device. My daughter and I watch it closely. But I really haven't used it yet. I just tried it out when the girl came over. But it's a comfort to have one. I wear it around my neck and it's comfortable because it's light and they've got it on a little cord. So out of all these six months, it has been easier. I'd recommend Philips Lifeline to my friends.

I’m 91 years old, live by myself and have trouble with my knees. Two times the house has been broken in. All my jewelry, tableware and silverware were taken, so I’m not scared. I am glad that I have the Lifeline. I know it’s here and I know how to use it. I’ve had some difficult times with it and didn’t quite understand the system, but it’s okay. It makes me feel more comfortable and not worry. I could push it and get help. I know that it’s ready when I need it. If I fell and I had it on I could get help quickly. I recommend it highly.

Last week, I fell on the couch and I was on my knees in my left and right side. My arm was totally numb so I couldn't get up. I was in so much pain. I had to call Philips Lifeline. The rep called my other sister who doesn't have the key. I don't know where she got that name and I told the rep not to use her anymore. Then, they called the paramedics. They came and got me situated. That was the only time when I had a difficulty with them. Other than that, they worked well and my experience with them has been good. Also, the button was very easy to push and the reps responded quickly. I wear the medical alert device around my neck and it's comfortable.

My family thought it was best for me to have a medical alert device. So right now, I have the Philips Lifeline. I wear it around my neck and it feels all right. And I feel better when I'm wearing it.

When I had heart surgery, the hospital thought I needed a medical alert device. Someone called and we also wanted one but they sent two. We asked, “Why two?” They said, “Well, one might not reach for the bedroom or far off”. Since it was working well, they just sent one. I put it on every morning when I dress and wear it all day. I feel safer with it. I fall quite a little bit and I had to use it once. When I lost the one around my neck and we didn’t ever find it, we ordered another one and they sent it to us.

My patient has a Philips Lifeline which her son wanted her to have for her safety. She's had a good experience with it and she's satisfied with the service.

This all started with a recommendation from a friend who has something similar if not exactly the same Lifeline product and she's had it for a few years. Her family wanted her to have something and she's 20 years older than me. She's been very happy with it and I felt that perhaps it's time for me to not give my family some stress by knowing that they can leave me for a day or two or a week and I can have help. It was more my family's concern because I had quite a few falls. I needed to have something on me that I can use to call for help and not have to call and upset them to come and help me whether it'd be in the middle of the night or during the day, my son in particular because he's the one that lives closest to me. Philips Lifeline has given them a lot of relief and that's the most important thing, plus I have an immediate contact for help. It's a relief on my part, too.

My daughter insisted on getting a medical alert device so I purchased one from Philips Lifeline. I'm comfortable with it. When I first got it, we were checking it out and I pushed it one time and somebody answered and said, "This is Robert." They are very prompt. I would recommend Philips Lifeline to anybody that feels insecure.

The people at Philips Lifeline were friendly and nice and they serviced me the best they could. They were great guys and were quick to respond. I had used them several times to call the ambulance when I fell and they had to get me up. I also used the button about a week ago to call the ambulance and go to the hospital because I had pneumonia. Since having Philips Lifeline, I feel safer. It's easy to use, comfortable and convenient. It does make me feel better.

I'm alone and didn't have any medical alert device so I got Philips Lifeline. I feel more secure and it takes away my worries. Called them a couple of times, sometimes those were error too. They've been very polite, helpful and understanding. I'm used to it now, doesn't bother me and don't even know I have it on sometimes. It's easy to use. I'm very happy with it. There are ones that are less expensive but I'm perfectly contented with this. It suits me fine.

I'm here alone and I have a few heart problems. I also have cancer now so I need a medical alert device. Philips Lifeline makes me feel safer. I had to use it a couple of times and they responded immediately. If I need anything or need immediate help, it was easy to push the button. The reps are friendly and helpful. I also tell a lot of people about it and I wear it.

I needed help since I was incapacitated to an extent that I couldn't get around as well as I did before. I have Philips Lifeline and I wear it like a necklace and it's been fine and just right. I had the occasion to use it but I didn't because I wasn't familiar with it at the time. When I've fallen, I thought I gotta get up and didn't even think of using the Lifeline to help me. So, I hope that when it's presented to a person, they should give a little more attention to the Lifeline and what it's for. I live alone and now it makes me feel more comfortable having Philips Lifeline that at least I have some kind of help, if not human help.

My mother is going to be 95 and she lives alone, so I got her a Philips medical alert device. Their customer service has been helpful in setting it up and my mother now wears the device every day. She's used it once and everything is working fine.

My wife wanted a medical alert device and she picked Philips Lifeline for me. I'm more independent since I've had Philips Lifeline. It's great.

My wife has Alzheimer's so I got a medical alert device from Philips Lifeline which my daughter decided mostly. I'm glad I got the device. I wear it around my neck, but the button gets in the way most of the time. Once, I was working and suddenly somebody gave me a hug and punched the button. Their people called and it was a good response, though sometimes I get a response back from Clark County, which is not where I live. It should be from Floyd County.

My patient has been with Philips for a year and half now. I'm with him from 7:30 to 3:30 and he's by himself for about an hour before his son gets home. His son got him set up with Philips and at first, he had complaints about the call button on his chest but once he got into a routine, it's been better. He knows how to use it if anything should happen while I'm gone. We hit it a couple of times during showers but we simply let the rep know that we accidentally hit it. They always call and they want to hear him say he's fine, which is good. The two times that I've had the pleasure of having to let their rep know it was an accident, she asked if my patient was anywhere close so she could hear him. I told my patient to say something and she asked him some questions and he said he's fine.

I'm 87 years old and I live by myself but I do pretty well. My daughter lives in the backyard and they run a store right in front of me, so I feel pretty safe. But, they thought Philips Lifeline might be effective so my daughter got it. However, I don't wear it and I hang it in the bathroom. Also, living on Social Security isn't fun and I could use the money for something else. About six months ago, I thought I heard somebody outside. I called the lifeline and they're supposed to call my daughter. If they don't get her, they'd call my grandson and if they get neither one, they have to call 911. When they didn't respond, I called 911. 911 got here in three minutes but it took them eight minutes. But if I needed it and it worked out, I'd be all right.

With Philips Lifeline, I have more peace of mind and fewer worries. I felt the need to have a medical alert device when I had fallen and was alone. A friend from our church uses Philips Lifeline, then I had gone to a meeting for old people and our ambulance service recommended them. I have my help button as a necklace and I don't even realize it's there, and when I wash my hands or the dishes I don't worry about getting it wet. I also talked with Philips Lifeline team and they are really courteous and knowledgeable. One thing I don't like about it is the way it is set up. I have three way calling and when someone calls, I can't catch that second call. I can't hit *69 to see that the other called. I was also having problems with it about a month ago. It was going off during the day but I was not setting it off, and then it was showing the phone was in use. I don’t know what the problem was, but they got that part fixed.

It’s a good idea to have Phillips close so I wear it around my neck. When you live alone, it’s a safety procedure. It’s good to know. My sister-in-law has the same thing. When she fell and was laying down on the floor, she got help right away. And so far, so good. But the last time I pushed the button by accident, they took a while. Somebody came on the machine and I said, “What took you that long?” The person that answered was not that friendly or nice. She says, “Well, then call the office or something.” I thought, “Oh, that’s rude. That’s not nice.” The Philips Lifeline is okay in the house but it is not safe enough. In case I’m outside or in another room like the kitchen or living room and it goes off, I cannot answer and I have no way to reach them. It would be nice if they invent something that we can wear around our neck that we can talk to right away and get some information.

My mother is elderly and she lives alone. She needed to have something in case of an emergency. We have the Philips Lifeline and it comes in handy. It gives a sense of security because if something happens, we could call and someone can assist her. Also, the reps are very good. They called and asked us to test the medical alert device. When my mother is in rehab in the hospital, I put it on and let the reps be aware of that. So, if they test it, they know when she's not here and she doesn't respond.

I had cancer surgery 10 years ago and I am 99 years old now. Since I also live alone, my son and his wife had Philips Lifeline put in for me. I feel more confident with it here, especially at my age and all. I just depend on it. I call and notify Philips Lifeline every month. They are very friendly and helpful. They also call me to check and see if it’s working okay. And it so far has for 10 years. I'm happy with Philips Lifeline except for the price. I think it's a little expensive, but after all, you don’t get anything for nothing these days.

This April, I'll be 96 years old. My three kids said I should get a cane but I don't need that. I fell once but it wasn't because of my medical condition. I just caught my foot. But one time, I was lying in bed and I have a night stand nearby, and I was too close to the bed that I fell out and struck my stomach on the corner of the door. So I went to the doctor and I have that checked. I told him I was thinking about getting a life alert to satisfy my kids and he said, "Oh that would be a good thing." Then my daughter-in-law came over and she signed me up and I got the Philips Lifeline. It's another $32.07 a month that my son and my daughter-in-law have to pay out because I only got Social Security coming in, but I'm 100% satisfied with it. I'm in East Jordan by myself because my daughter passed away the first of March. So I'm keeping my Lifeline. I have it by my bed and I got my bracelet too so I got it wherever I go. I would recommend it to anybody else.

At the time, my husband was walking more and had fallen a few times, so we thought it would be best if he had the Philips Lifeline medical alert service. The help button is comfortable and since he's been using it, there's some more confidence that if something happens, we have something available to help him. When we've done the tests, their team have always been very responsive and helpful. We're happy and satisfied with Philips Lifeline.

I fell and broke my leg. Fortunately, I wasn’t unconscious. But my son insisted I get a Lifeline. He had several companies that he surveyed and we went over them together. And we felt that Philips gave everything that I wanted. With Lifeline, it isn’t just me having confidence, but also my children. They’re happier and I’m happier that they are. It worked when I pushed the button about four years ago. The paramedics came and took me to the hospital. And I ended up having gall bladder surgery. It worked just the way it was supposed to work. They contacted my son, he came and everything was just the right way.

My brother was blacking out and going out so he got the Philips alert. He's real pleased with it and has less worries but he's getting to the age now where if he had one of those episodes and nobody's with him, he might forget to smash his button. But earlier, he was very alert with it. Usually, when the button is smashed, the Philips people respond or follow up real quickly and then they call back to verify if paramedics got here. They told me to test the alert every month. Philips is very good.

I have a neighbor that takes care of me, but I need somebody I can get a hold of if I needed medical attention. Plus I live alone and I felt like I needed a way to get somebody to me if I needed help when I fall and I can’t get up. All the time fell, I was able to get up, but then I had my knees done and I had to have a carotid artery opened in my neck within a year. I felt like I needed Philips Lifeline and I would be more comfortable knowing that all I have to do is push a button and somebody will be there. The team members are very nice. Everybody’s been very helpful and I couldn’t ask for anything better. I wear the help button around the neck, and if I don’t have it there, I have it on my walker where I can get to it when I need it. I used it one time and it was perfect. I’m very happy with it.

I fell down the stairs and wound up in the hospital so my family said that I needed to have the Lifeline. In once instance, I fell down in the kitchen and I didn’t even press the button but they were aware that I had fallen. I then got the emergency equipment here right away and helped me out. Lifeline's staff has been very courteous and very helpful. I automatically put the device on in the morning when I'm getting dressed and take it off at night when I go to bed. It's part of my dressing routine. I really feel safer, particularly going down to the basement and up the stairs. I wouldn't wanna be without it.

I fell and hit my head so I got the Philips Lifeline medical alert device. Since using it I had fewer worries. Their team was very friendly and courteous. Also, the help button was fine and when I fell, it set off the alarm all by itself. My experience has been very good and I'm glad that I got it.

I live alone, am legally blind and almost 82 years old. I took a fall outside last week and didn't press the button, but Philips Lifeline came and put in a new system for me. They changed the whole thing out and when I pushed the button, it immediately answered. They also gave me a credit so I didn't have to pay that month. I wear it around my neck. And when I was having trouble shortening and lengthening the rope, the rep told me she had a trick to show me and it works very well. So everything’s good right now. I would recommend the company highly.

I have had Philips Lifeline for about a month or two now. Today, I decided to test the device for my wife, who is eighty-years old. She has had falls in the past, and I was very concerned about her welfare, as I am at work in the evenings. When I pressed the button on her pendant, we waited for over a minute before Lifeline responded. The call did not come through the device, instead they called the home phone. I was upset about this because the device did not work the way we thought it would. I expressed my concern to the rep who responded by saying that it might be because of the signal strength or something else. I told him I didn't care to hear why it wasn't working properly. I'm concerned about my wife. He said they would have gotten help for her, but through other means???

I'm getting older and it's hard to get around very easily. I had fallen a time or two so I felt like I needed to get in touch with something in case I had fallen and couldn't get up. And when I was in the hospital, Philips Lifeline was the service given to me. They also showed me how to use it. It's comfortable to wear so I have it around my neck all the time and I feel safe with it there. It's good to know that I've got the device and that it works. But one hang-up was when our electricity went off one time, and when it came back on, the reps at Philips instructed me to reset the device.