Lifeline Reviews

I'm 96 and my kids don't want me to be without a life alert because they prefer I go to Smith Farms, a senior citizen's place to live. My daughter and I went to a place she knew about that had the Philips Lifeline. It's appropriate and convenient. I've had a good response and it makes me feel more independent. I put it on and keep it on unless I have people in my house. It's comfortable. It isn't pretty but most of the time I would say I have it covered up. The only thing I normally wouldn't do without having the Lifeline would be taking my shower. One night, I fell and I had to use it. It seems like forever before I get help when I fall and can't get up. It wasn't bad but I'd like it to be hastier.

I'm 85 now and I wanted a fall detection. I got the Philips Lifeline and have had it for four years but everything's not good with it. One night, I had to get up and unplug the whole thing because it got pressed accidentally in bed and it wouldn't quit talking, but it never would answer. It just kept saying for 20 minutes, “Please hold. Please hold. Your call is going to be answered." I couldn't use the device for about six or eight weeks and the customer service refused to answer. And the people I talked to weren’t nice. It was awful. I cancelled the service with them but then they came, put a whole new thing in and apologized. It’s very critical when somebody's 85 years old and is depending on that button. This device is also one of the highest priced ones and if its fall detection works, it's going to be worth it.

I’m 94 years old and I have atrial fibrillation, aortic stenosis, diabetes and two knee replacements, and have a CPAP. I’ve had Philips Lifeline for years and I’ve had a wonderful experience. I have the medallion and if I move very sharply at some time, I immediately get a call and I am embarrassed to have to tell them that there’s nothing the matter with me. Only once in 20 years have I had to call their people and they came immediately. I was very pleased with the service. The device works beautifully and it’s excellent. Philips Lifeline does a great deal for my peace of mind and my children. They’re very happy to think I have instant help on hand since I live alone.

I'm 90 years old so part of my memory is gone. I live in the Home for the Sightless and I have a Philips Lifeline here. My daughter took care of that for me. I got the one that I wear around my neck and I can push that button. The people at Philips have been courteous when I talked to them. It's just that it doesn't work outside of this apartment that I'm in.

We had buttons that rang to an alarm we can hear in the house but were not hooked to a service, then my mother switched to Philips Lifeline because of the fall alert. She had falls and wanted to have help close by. The only thing that we had trouble with is that we could hear the speaker phone when it goes off but she can't hear it. Also, she can't talk loud enough for them to hear her. It would be nicer if they had the speaker on the button where she could hear better and they could hear her. Still, the Lifeline is good for the family because I can hear it when it goes off during the night if something happens. So far so good and we appreciate it. It works and it's doing its purpose. I'll definitely recommend it.

I can’t walk so I had to get an emergency device. I used to have one from another company and Philips bought them out. Then now I got the Lifeline. It’s comfortable and having it is reassuring. I’ve had to use it and got quick response, I never had to wait that long for help.

My family advised me to get a medical alert device. I like the Philips Lifeline and it is a companion when I'm by myself. With it, I have the ability to communicate if something goes wrong. I have a caregiver come in eight hours a day and as soon he leaves, he brings the Philips Lifeline to me and I put it on. I use the wrist-type. I wear it until he comes back the next morning. The device works and I like to continue on with it.

I'm older, and sometimes I fall and my knees give out. I'm glad I have Philips Lifeline service. If my husband isn't around, it's a security feature that we feel more comfortable with me having it. I put the device on when if he's out. I've pushed the Philips Lifeline button when I didn't mean to a couple of times and they've been right there.Their reps were very nice and gracious. When I talked to them, it's been very professional and to the point.

I got my Philips Lifeline from Monroe Hospital and I'm satisfied with it. I wear it on my wrist and it's comfortable. I have the same old bracelet that I got when I got this thing and I've had it for years so it's pretty durable. However, I would like to have one of those that look like a watch but they're expensive so I just get the one that I have. Anyway, it works and that's the main thing.

I had a stroke so I needed a medical alert device. With Philips Lifeline, I feel secure now that I know that somebody’s there when I push that button. At first, I set it off a couple of times, not knowing that it would. But the team was very nice when they found out I was okay and they made sure of that so I was very pleased with them. I wear it around my neck and when walking around the house or outside. Then I take it off when I get in the shower but my son sits out in the hall to make sure I’m all right till I get out. I’m very happy with Philips Lifeline. I never had a problem.

My daughter's the reason I got a medical alert device from Philips Lifeline, but I don't like them. The device is wonderful if you use it, but it wasn't comfortable and I didn't like having it around my neck.

I had a medical emergency at home. I passed out twice and they had called an emergency crew. Right after that, my daughter got the Philips Lifeline for me. She had it put in here and she pays for it. But when I wear it all the time at night, it gets around my neck and over to the side and then I'll set it off by pressing on it. I've done that a couple of times. They call me right away from the center here and I just say I accidentally pushed it. I don't know any other way that I could use it. Other than that, it's comfortable to wear.

I fall a lot and I'm soon to be 60. My bones are a lot more brittle, so I can expect to have fractured bones if I fall. My son, who used to work for Philips in Framingham, decided it would be a good thing for me to have the Lifeline. However, the only time it would work is within the home or backyard. If I go downtown or any other place and fall, it never toned in to Philips to get the ambulance. I was happy with it at home, but I take chances if I go out. I always wore the thing around my neck in case I fall in the shower, getting in and out of the shower or outside. The Lifeline went off three times but I live in a duplex now, which they call condex, and the lady next door was getting a little bit upset when it would go off, so I sent it back.

Because of my age and I also had an accident, my daughter got on my case and gave me a Philips Lifeline medical alert device. I also couldn’t bring myself home but I’m a confirmed believer in telling any female or male to live by themselves. If you do things yourself, you need a medical alert device just in case. In some way, there is a bad side to it because I was a bit more cautious before I had it. Now that I’ve got it, I’m climbing ladders with more confidence. It’s a mind reliever. I live alone and my dog doesn’t know how to pick the phone up and call anybody. He’s about ten and he can’t even run out of the yard to go get somebody.

I feel more powerful with Philips Lifeline. I wear it around my neck especially now when I go out and if something happens I just push the button. I've had to use it once or twice and they were very good. I'm satisfied with it and I'd recommend them.

I had two knee replacements, so it’s impossible for me to get up off the floor. After the first one, I had Philips Lifeline come and it was fine. They were prompt and in a lot of different vehicles. But there is one thing that I’m confused about. When they tested it, they could hear me in any room in the house using it but now, they can’t seem to hear me when they’re calling regularly to test it out. I have to get awfully close toward the machine for them to hear me. That’s kind of bad, but I’ve been outside and they’ve heard me there too.

It’s been a good experience with Philips Lifeline, so far, and I have recommended them to a friend. I’ve had both my knees replaced. I live by myself and I was having a problem getting around, so my daughter decided that I needed a medical alert device. I have the device that goes around my neck. I wear it 24 hours a day to keep my daughter from griping. It’s comfortable and I never notice that it’s there. I only take it off when I go to church.

I've had the Philips Lifeline for a few years since I'm living alone. I needed a medical alert device and that was the only one my daughter knew of. I’ve used it a few times when I happen to fall and I had a hard time getting up. I wear it around my neck and it’s fine but I take it off at night. I’m afraid it would choke me if I roll over so I have it hanging right off the corner of my bed where it’s available. On one icy, snowy day, I used it for an ambulance and I waited over half an hour because the roads were bad. They charged me over $1000 so I was very unhappy about that. Overall, I'm satisfied with it.

My mother started with a walker. My husband and I are living with her but if I go outside, she could push the Philips Lifeline button. We go out of town sometimes and she is left by herself, so we got it for that. But now, somebody is with her all the time. One day, I was taking a shower and my husband was in the bedroom. As I was getting out of the shower, we both heard a noise. They have a shipyard by our house and I thought it was something they dropped. Then he said that my mother might have fallen. We went and saw that she fell in the kitchen and her hello monitor didn’t go off. My husband and I called 911 because he had a back surgery and I have a bad back so we couldn’t pick her up. We got her to sit up against the wall and we called and got somebody. The fire department came and picked her up for us.

I'm 93 and I live alone. My daughters decided that I needed a medical alert device. And so I obtained a Philips Lifeline. I wear the device around my neck even as I shower. It has a thin black string and it is comfortable. One time, I went to bed at around eleven o'clock. And then, I saw that my light was on and there were three or four people around my bed. My next door neighbor was here and so were the cops and the ambulance people. They said they were here because I rang. I may have set off the device when I lean around as I sleep. Still, I thank God that I have my Philips Lifeline. Since getting the device, I feel confident. I need all the help I can get and I'm thankful that I know where to go if I need somebody.

Six years ago, a Philips Lifeline rep came over to my house, offered a medical alert device to me, and I tested it out. In my experience, they are really Johnny-on-the-spot by taking care of me. I got the alert button on my arm which I can push, and then somebody will come on the phone and ask if I need help and how they can help me. I prefer it on my wrist than around my neck as I wash dishes and I don't want anything around my neck. I feel safer with it. When something happened the other night, two or three of them came out to see that I was okay. They were so good and the people at customer service were nice and friendly too. I would recommend them.

My wife had a stroke a long time ago and is still paralyzed on the left side. If she falls, she needs assistance so we decided to get a Philips Lifeline. We needed the backup and we just had to get one. Philips Lifeline gives us a little level of comfort especially when I’m out of the house. It was funny when one time we were both out of the house. We were at the movies then. Our dog grabbed the device and turned it on. When we got home, our neighbor came running over and wanted to know if everything was okay because the police and the paramedics both came because nobody answered the phone. So far, we’ve had Philips Lifeline for 15 years now and we’ve been pretty satisfied overall.

My nurse niece gave me a Philips Lifeline medical alert device. I'm 86 and I live here with my nephew and his family. I've had my Philips alert device for quite a few years now and I use it all the time. A while back I had a fall, but I haven't had one lately. I wear the device with the help button around my neck. It's on a black, twine lanyard and it's comfortable. The team at Philips respond quickly whenever I push my help button, even when I've done that accidentally. Before I retire at night, I always push the button to let them know that I'm going to retire because, although I've always been at home, I was away for a few days and there was nothing to push to say that I'm away like what was on the other alert device that I had. The people that I've spoken with at Philips have been very nice and courteous, and I would recommend Philips Lifeline to anybody.

My kids got me a Philips Lifeline medical alert device because I live by myself. I fell about three years ago and they have thought I should get one. I have been using it then for a good while now and I like it. It's convenient and I wear it on my wrist almost all the time except when I go out. One day I bumped it and I did not know it went off. I must have been in the basement then. They called me and since I didn’t answer right away they sent an ambulance and called my daughter.

I have Parkinson’s, diabetes, and a couple of other problems. I live by myself so my children wanted me to have something in case I needed help and then I got Philips Lifeline. When I'm home I wear it around my neck, and I don’t have it on when I go out. The help button was comfortable and their people would call me every once in a while to make sure it’s working right. I felt less worried since I had it. I have gotten older and it's harder for me to do things sometimes, but I haven't had any problems. I'm very satisfied and would recommend them.

On the 1st of February Leon fell in his apartment. He lived by himself and he was there from Saturday morning until Monday morning when I saw him. I inherited him and his brother-in-law. When the third brother died, these two had nobody to pay their bills and look after them. And the other brother told me he needs help paying his bills and Leon needs help too. He asked me if I want to help Leon. So, it snowballed into that. Now, they're five years older and their level of care is increasing. So, I've been pretty busy. Leon has a necklace. He doesn’t like it hanging around his neck and it bothers him. He doesn’t wear his lifeline when he's in bed. He lives with me and I have a dog who’s sensitive. So, he's just a good as Philips. If Leon so much sneezes, he lets me know about it. I'm hoping it's going to work in the event that an emergency should arrive. But overall, I liked the peace of mind of knowing that it's my backup.

Philips Lifeline is the first medical alert device we got which we did in case my father would fall on his knees by himself. When we first got it, it went off when he didn't need it. Another time, we thought it had gone off and it didn't but that got straightened out. The reps said it’s all worked out now so it should be good.

I’m a senior now and I’m living in a senior apartment building, but alone. Before, I had very few years when I was ever alone so I was a little nervous. My daughter was working at that time for Philips and she got a free Lifeline device so that's how I got it. When I had first moved in here, the lady said, “Oh, I know what apartment you’re in. You’re in the one where the lady fell in the bathtub and died.” I don’t think she meant to scare me and it just came out but it made me very nervous. I use the shower but I still got to go on into a tub. When I realized that you could take the Philips Lifeline device into the tub and not have to worry about it getting wet, it’s probably one of the best things there is as far as I’m concerned. It was great. I can also sleep with it at night and not worry about choking. It’s made me a lot more comfortable living alone and I’m very satisfied with it.

My wife had a Philips Lifeline for years. When she passed away, I kept it. I'm 92 years old I live by myself in a big house. My kids said it’s for security. I got the wristband and it’s easy to carry around. The guys at Philips Lifeline call once in a while to check with me. I hope I don’t have to use the help button, but it's there in case I need it. With my age, by myself, I get wobbly sometimes on the steps, so it's great to have. It's peace of mind for me. I would recommend Philips Lifeline to anybody. I'm really happy with it.

I had surgery and I was in rehab in 2016. The day before I came out, they said that I should have a medical alert. The person that ordered it for me said I should have it before I was discharged before I go home. But they weren’t able to connect me with one and they tried another but they did not deliver it and they wouldn’t on the day that I was being discharged. So, they chose Philips Lifeline. I was having a problem because I have a phone and its wireless. It didn’t seem to work when they came out with my phone so, they had it changed and gave me a different box. They said it could take about 24 hours but they came out before that. They called me and said they were in the neighborhood and the guy would come up, so that’s great. Also, now, I'm not afraid if I fall because I may be able to feel that they would come to my rescue. I'm very satisfied and I would recommend them. If people need to order one, they should do it soon.

I'm alone and over 80 years old. I could fall and having the Philips Lifeline is just a precaution. I have the device with me all the time hanging around my neck and I feel safer with it. It's very comfortable and it gives my family peace of mind too. They fuss about it more than I do. I’ve always had a very favorable experience with Philips Lifeline. I certainly recommend it. If anyone thinks they need some connection, it’s a very useful and a very important thing.

I was having some cramps and I had low blood sugar at times and I needed a medical alert device. When I first started using Philips Lifeline in 2005, my heart condition was severe but it was stable. But two years ago, it took a turn for the worse and now I have a heart pump. So, I’ve used Philips Lifeline a few times since my heart condition has worsened. When I press my button for help, the Philips Lifeline team are really concerned. They make sure that they can hear me and they try to contact me and if they can’t, they’re quick on their job to make that phone call to get help out here. And it is good because I’m in a rural situation and the sooner you can get help out here, the better off I’m going to be. They’ve done well.

I have Philips Lifeline on my neck all the time. Aside from my age, I've also had many falls in my life, so my sons got the device for me. I've used it once when I was with my sister. I went to a funeral and was completely worn out. I should have gone to the emergency room like my doctor told me, but I didn't. Consequently I fell flat on my back. My son was able to get me up quick and then I had another one, this time falling on my face. My son got me up again and I survived it all. I then pushed the button because I was exhausted and can hardly breathe. They came and took me to Mercy up here where I asked to go. They took care of me and I then went home. Overall it has been a good experience and I’ve recommended them.

I’m totally blind and I stayed here roughly three years by myself because my wife works. She called Philips Lifeline and their rep came and installed the medical alert system. It only took him 30 minutes to install it. He hooked it into our telephone jack and then made the call to Alleghany Memorial Hospital. I feel more independent now and I know that if I fell and couldn’t get up, all I have to do is smash the button in the device and it would get a hold of Alleghany Memorial Hospital in Sparta which is about 10 miles from here. They'd come on into the system and if I’m not able to talk to them, they‘d call me right back instantly. If I can’t talk, they’ll send a rescue squad.

I have had great experience with Lifeline. I talk back to them, I tell them my problem, and they will say someone is on the way. I have fallen several times and they send the firemen out to pick me up. I’ve been taken to the hospital by the firemen too. I have a necklace that I wear and they respond through it. With Lifeline, I can be mobile within a certain distance but I can’t be uptown and contact them. I would have liked a device that operates anywhere instead of a limited area around where the base is. But whenever I call them, they’re here immediately. I’m satisfied with what I’ve got and I would recommend it.

I'm 86 going on 87 years old and I live alone. And so, I got a Philips Lifeline for my safety and security. I wear the device around my neck all the time and I only take it off when I go out with someone. The help button puts me at ease knowing that I can push it and get some help. Whenever I've pushed the button, Philips has always come through for me. So I feel quite comfortable with it. Also, their staff has been very efficient, understanding and they get me help. If I'm having a problem with the machine, they'd tell me what to do and I fix it.

I got my Philips Lifeline three year ago and it’s easy to use and carry around.

I have five children and three years ago, I had fallen and broken both my arms at the same time. That’s what pushed me over the edge to get a medical alert device. I called the nurse and they told me that I was going to be the happiest with Philips Lifeline. I’m happy that I have it and I wear it all the time. It works. I love Philips Lifeline. They have been responsive, thoughtful, helpful, caring, prompt and courteous and I tell everybody about it.

I've have my Philips Lifeline for five years and I'd recommend it to anybody. I have heart trouble so I needed Philips Lifeline. Their reps were real nice people and the response team was here in a few minutes after I pressed the button.

I have rheumatoid arthritis and I've been having a relapse lately and that makes me unstable when walking around. I wanted to have a medical alert device so that I can get help in case I fall. My nephew helped me hook my Philips Lifeline up. It only took a few minutes to get it all set up and ready to go. The shipment, packaging, and instructions were excellent too. I had an issue about having the wristband button. I thought it’s what I wanted to use but I’m pretty small and the wristband was too big for me so I sent it back and I didn’t have any problems doing that.

I was beginning to have a habit of falling down and being unable to get up. I have a lot of conversations with Philips Lifeline because I fall down, I press the button and we talk. I don't take it into the shower with me as they wish I would because it gets wet and it does not dry quickly. I find my collar getting wet after I've had a shower because of that thing. But that's the only inconvenience I seem to have found with it. I've used my device several times and they're reasonably quick to respond to me.

My wife is 86 years old and we got a Philips Lifeline for her protection if she falls. The help button is easy to use. When it was pressed accidentally, Philips responded quickly. Thus far, everything has been fine and she's more confident.

I had a stroke so I needed a medical alert device. I wear the Philips Lifeline device around my neck. I've never used it but my experience with Philips Lifeline has been good and satisfying.

I'm 98 years old and I've had Philips Lifeline since I was about 75 years old and it's worked fine. I live alone and I really need it. I also had friends who had it. I just push the button and Philips or the ambulance calls and they take me to the hospital. Everything is fine and I went to the hospital twice. I'm comfortable with the device around my neck and I'm satisfied with it.

The family was gone and I take a shower in the bathroom downstairs but it was hard for them to receive a call thre. I was home by myself and I wanted to make sure that if I slipped or something when I went down but it was hard for them to receive the call so I purchased the Philips Lifeline. I’m also 87 years old and had a brain tumor eight years ago. We live on a farm 13 miles from town and I wanted something that I could be located at if I had a seizure or I was driving somewhere since I'm active and drive a lot. If you drive quite a bit and didn’t feel good, I could pull off to the side and push the Lifeline and they could get somebody for me. I'm not an invalid or anywhere in a rest home but I'm by myself quite a bit and if I slip on the ice, I didn’t want to freeze to death.

When I fell down, I can’t get up and my Philips device helped me a lot. I wear it around my neck and it's good. I don’t have a bit of trouble with the people at Philips Lifeline. As soon as I call them, they’re out here. I’m supposed to have a new button and a customer service rep called and said I was gonna get one but I never got it.

I inherited my Philips Lifeline. Somebody’s mother died and they let me have it. I tie the necklace on my bra which is fine and dandy. I would recommend it.

I was at home when I got my pants caught up in the bathroom and could not get up for 11 hours. That made me decide to get a medical alert device from Philips Lifeline. My daughter set it up and I now have more confidence.

I stay by myself. I have rheumatoid arthritis, and took a spell of falling for a while, and wanted a medical alert device. When I first got Philips Lifeline, my husband was living and had dementia and I needed it for him, too. I wear it around my neck and won't take it off. It's my buddy, I sleep with it and feel comfortable with it. The first time I had to use it, my husband went out of the house and up the road, and it was about half dark. I couldn't catch him, so I used it. Their team talked to me on the telephone, then the ambulance and the deputies came in pretty quick. The next time I used it, I fell and couldn't get up, and their team responded immediately. My experience with Philips Lifeline is great, and I've already told some that they better get one.

Because of a stroke, I needed to have a medical alert device. I decided to go with Philips Lifeline due to their reputation. I have the wristband device and people think it's a watch. It's comfortable. I would tell others to get Philips if they need it. Philips was there when I needed them.

I'm alone and too old to play ball anymore, so Philips Lifeline was given to me upon discharge from a miserable rehab center. That is what they do when you leave this rehab place. However, I haven't used it at all, so it's just on my desk. I have a bracelet with a button in it which I had to use. It's not coming to play at all since I was discharged. I'm completely adapted to the bracelet. It's perfectly okay, comfortable and not even noticeable.

I had a virus at my heart and had to get a defibrillator pacemaker. I was glad at first I had Lifeline 'cause I don’t know when something might happen. I’ve been using it for 12 years and now, I just keep it because I live alone. It's hanging on my bedpost. Then if I'm not feeling well, I wear it. The first couple of years, I wore it all the time, but now, I'm more confident that my pacemaker will pace me out of it if I get into trouble. I'm more dependent on the pacemaker now.

I had back surgery and so I got a medical alert device. It makes me more independent and I know that help is there and all I have to do is press the button. Using the device is convenient and so I'm satisfied with Philips Lifeline.

My grandson thinks it’s a great idea that I get Lifeline as I am 91 and I live alone. I didn’t want to get it but he insisted that if I fall or something happens, they will come and help me. And I’m satisfied. They call me periodically, they ask am I pleased and if everything is okay. I had the place painted. I wasn’t here so when I got back, I told them that I’m back in my apartment and they said they’ll get it working again. Reset it. So everything’s okay and I hope I never fall but one never knows. I wear it on my right wrist, and it's supposed to be only for in the apartment. I never take it off. I don’t even know how to take it off or put it on. My daughter put it on for me and it’s never left me. Also, I just want to know, if I fall in the street and press it, is that gonna do any good because it’s supposed to be the coverage strictly for the apartment?

I live by myself and I've had epilepsy seizures ever since I was six years old. I have tried Lifeline Alert and it seemed like they don’t understand people having seizures. They would just notify paramedics, get off the line and I am still by myself. I am scared of paramedics and Sacramento Police Department now because they put me in handcuffs when I'm having seizures. It hurt since my muscles are pulling and I can't control them. I then tried Philips Lifeline and they have guided me all the way. They would be able to tell paramedics to not put me in handcuffs. With them, I go to karaoke and I can drive and don't have to worry if someone will understand what's going on if I have a seizure. It's such a peace of mind. They are good on keeping their response to me on the medical thing on my neck, which matches all my clothes, as well as the box that is sitting in my living room. I have the white one and I'm thinking to change to another color. I've seen another elder out in public and her Philips Lifeline was black and it really looked nice with the clothes that she was wearing.

I was falling down quite a bit and when I got out of the hospital, it was insisted that I get a medical alert device. I was told that my Philips Lifeline works in the house, but not anywhere else. The plastics on my device digs into my ears and neck where the pieces go together. I have to take it off at night and put medicine on my ears, so they heal up. Most of the time, I hit the button and I don’t need help, but the reps from Philips Lifeline have been very nice to me. It took them just a couple of minutes to get back to me. Overall, my experience has been very good and I'm glad Philips is around to help people.

I had heart surgery a few years ago. The reason I needed Philips Lifeline is I'm by myself a lot and I've fallen. I wear the device around my neck and I don't have any complaints. It did go out one time and I had to replace it. Overall, it's been pleasant. I'm okay with it.

My mother's legs are weak and she has the fear of falling so she got the Philips Lifeline. The first device she had came off the cord and she could not put it back on. She did not want to be holding it in her hand, so she needs it reattached and I did that for her. But by the time that I arrived, she had already ordered another Lifeline device. There was a problem with the connection because my mother had changed the cable provider. It was not installed or connected properly so we needed someone to come and get it working. The connection from the phone to the cable was just messed up. So we contacted the people at Philips, and they were friendly, helpful and knowledgeable. Overall, I recommend Philips Lifeline to other people for their parents. They have a good response and they notify emergency response to help my mother.

My husband’s had MS since 1997 and it was easy for him to fall and get hurt. We used Philips 15 years ago when he fell outside in the heat. He was close enough to the house to use it and it called the neighbors to come get him out of the heat. Last August, he had a stroke. He fell and couldn’t get up. He called Philips and told them he was fine. But they called me and kept him on the line until we arrived. The Philips reps were very professional, helpful and kind. The device has been wonderful and has saved my husband's life.

Dennis had a massive stroke and it was the Home Care Agency that came in when he was released from rehab. They gave me some options and Philips was one of them. He still has a fall risk and I don't leave him alone very often more than about two hours at a time. But it gives me satisfaction and some peace of mind and it definitely makes it easier for me knowing that he wears the medical alert device and he can call us if anything happens. One morning, he slid out of bed and because he's a big man, I can't lift him. He was not hurt but I couldn't lift him so I pressed the button and they had somebody here. Fortunately, the ambulance that responds is located 5 minutes from my house so, they were able to come and get him sitting again. That's the only time I've used them and that worked out fine. It's a security thing and it gives me a little more freedom because I don't have to worry.

I was staying at a group home for a while after I lost my leg and I heard about Philips Lifeline. I decided to get one and it has been perfectly fine. I have peace of mind knowing I've got help. I've made several calls to them and speaking with the team was very helpful. If I need help, they get it quickly. They are very reliable and they call every month to check if the device is working. Overall, Philips has been comfortable to work with.

I had an open-heart surgery. My husband was out at that time and he didn't want to leave me alone with no help. And so, we chose to get a Philips Lifeline. It has been a couple of years and I've been very happy with it. A couple of times, I had a problem where I accidentally kicked the machine and Philips called immediately. Another time, I dropped the thing that goes around the neck and they called right away as well. Their service has been very good. It's a relief that I have something to rely on. If I have a problem Philips Lifeline is there for me.

I had a neighbor before that I had to call a couple of times ‘cause I fell. She was a nurse and she said she couldn't come upstairs anymore because she had to be on the job at five o'clock in the morning in Boynton Beach which was 60 miles from here. My neighbor told me to get Philips Lifeline. She says a lot of patients have that in the hospital that she worked at. I called and got one and it saved me. I also have diabetes and had an attack about two o’clock in the morning and the firefighters came.

I am 90 years old and I have had asthma and glaucoma. I have also had Crohn's disease since 1940. I live alone in an apartment and so I needed a Philips Lifeline so that if I fall, I would be able to contact Philips. Since getting the device, I've felt more independent. I've had good service so far. The last time I called the ambulance, I had fallen and I couldn't figure out why I had pain. Philips had me picked up and took me to the hospital. The doctors found out that I had broken my ninth rib in the back. That has healed up since then. Furthermore, I enjoy the fact that Philips calls me every month to see if I'm doing okay. Now, I'm waiting for them to give me the extended part of the service in case I fall when I'm away from my apartment.

I have a heart condition and then I got Philips Lifeline. It has a little button and I'm supposed to hang it around my neck, and my children were really telling me to do it. If I get panicked enough, then I really have to wear it and I'm sure it will be fine. Somebody came over months ago and she was very quick to check the little box, and as long as it's blinking, it's still good. I'm a novice at this and I haven’t used it but I'm satisfied with it. It's a good deal to have.

The children thought I might need a medical alert device because I'm getting older and got me Philips Lifeline. They pay it and it's there. I had fallen since I've had it but I didn't need to call anybody ‘cause I got up. I have fallen several times but I get up quickly, which is what I've always done. One time, my oldest daughter fell in her bathroom and I asked why she didn’t jump right up and she said she couldn’t. It’s odd because I found out that sometimes when I fall, if I deliberately tell myself, "Get up. Get up," I can. If I keep laying there, sitting, then I’m not apt to get up.

I was having problems falling and now that I have Philips Lifeline, I feel a little more confident. Their reps are nice to do business with and very helpful on the phone. I wear the device around my neck and it is convenient and comfortable that I forget that I have it on for the most part. It automatically calls in when I fall and when I did, the response I got from Philips was very good. I'm very satisfied with them and I have recommended them to friends.

I've been living alone for 30 years and my daughter decided I should have a Philips Lifeline. I have never had to use it but I continue to wear it at all times and I feel secure with having it. I have fallen two times and they responded quickly and were very professional. I'm perfectly satisfied with my button.

There are many reasons why I think Philips is an important product when people live alone. I live in an old farmhouse in the country. I’m a widow and I have a little dog that I take out periodically in the winter and summer. Without having the Philips Lifeline device, if I ever slipped on the ice or fell down the stairs, no one would find me for days on end. And when you’re living in an old farmhouse, things need to be repaired and light bulbs need to be replaced. This type of everyday life that people normally do, like putting dishes away on the top shelf on a stool and even cooking, could create a problem for an elderly person if I fell. But since using Philips Lifeline I feel more independent and I’m able to climb ladders and take some risks.

I’m 92 and I lose my balance but I feel fine. And I got Philips Lifeline for my own so if I need help, it will be here. It is the first time I got one and I'm used to it on my arms and I have it all the time. I've used the button before and Philips had answered right away and they always came. I'm very satisfied.

I'm getting old and I don't get around as well as before. My son is concerned and so, he got a Philips Lifeline Medical alert device for me. I wear the device around my neck. However, wearing it is not comfortable. The cord that goes around my neck wears and little hair sticks out of it. And so, I get itchy. It drives me crazy. Sometimes I take the device off and have it beside me on the couch instead. I wouldn't recommend getting a Philips Lifeline.

I'm living by myself so I got a medical alert device from Philips Lifeline. I wear it all the time, and haven't had a problem with the device nor the team. I feel more comfortable and safer with it.

My daughter insisted that I get Philips Lifeline because I’m past 90 years old. I have the necklace type. I haven’t used the device except in an emergency. I happened to hit up when I was dusting. I also used it once, I got it called a police and that was no good. That was a waste of time and effort. The one time I called the Philips Lifeline team, they did send the ambulance and took me to the ER. But I didn’t want the Philips device and it’s on the shelf and does nothing. I am independent, so why do I need it?

My dad is too scared to use his Philips Lifeline. He is beginning to fall but I think if he fell he would not push its button. He had it go off in the shower twice after swinging it around his neck to get it out of the way, and once in the middle of the night, and now he takes it off to take a shower and before he sleeps. He can't hear when the people talk over the microphone during the times he accidentally had it go off and he can't understand anything they're saying. He hates it. I, however, like it because it's there. He's now living alone and I wanted to have a stopgap between himself being by himself and me being able to get here to check on him. He's very uncomfortable with it but he wears it for me. The people from Philips Lifeline were polite, but we had a hard time nailing down exactly how much it was gonna be per month. Other than that, everything has been fine.

I just live by myself so I needed a medical alert device, and got one of the things around on my neck from Philips Lifeline. I’m pretty lucky to not have to use it but I keep it on all the time in case I need it. I've had that for three years and I hope I never ever have to use it but it's nice to know I got something. It makes sure that if you're by yourself, you got some way you get in touch with somebody to help you and maybe you could get your phone, maybe you couldn’t. But I recommend them to anybody.

I had a stroke and I fell. But having the Philips Lifeline gives me comfort in knowing that I have it in case I do fall on my face again. I wear the bracelet 24/7, and in and out of the shower. The bracelet has an adjustable strap on it so I can tighten it or loosen it as needed. I’m happy with it and it has served its purpose.

Falls primarily led me to get a medical alert device. I moved and my previous provider wasn't available here so I got a Philips Lifeline. I wear it around my neck and it works when I press the button. Its price is also relatively fair. Their team was always courteous and seem to be expedient in terms of getting someone to help me. It's functional, easy to get to and so far it's worked for me.

I had a hip replacement and so my daughter got me a medical alert device so that if I needed help, I could press that button and she pays for it. I like the lifeline and I trust it. I used it one time when my sugar went down to 40. I pressed the button. The Philips Lifeline team came in right away and gave me a shot in the arm. Then the fire department came in and took me in an ambulance to the hospital. The device doesn't get in my way. When I have to shower, I take it off and lay it on the table by the shower. Then the moment I get my clothes back on, then I put it right back on. I'm very happy with Philips Lifeline. They are very good and I wouldn't go for anybody else.

I was coughing one night and thought I was going to pass out. My son suggested that I need help and get one of those medical alert devices so I did get a Philips Lifeline. I have the necklace and I’ve used it two or three times. It doesn't bother me at all and I wear it 24/7. It has worked when I've needed help and they provided it. Once I pushed the button, they're immediately available and then takes less than 10 minutes for the fireman to get out here and help me. I feel a whole lot more secure since I live alone and I know that help is a fingertip away.

I live alone and I'm in my 90's. I got my Philips medical alert device through the hospital. I wear it around my neck all the time and the button fits perfectly. I feel more confident since having it. I've used it several times because I'm prone to falling. I used it when my heart was racing and when I fell in the kitchen one time, and their response was very good as they were here within a short time. I'm very satisfied and I've recommended them to several friends.

I had an open-heart surgery. With Philips Lifeline, I like knowing that I'll be taken care of right away if I need help. One time, I was opening up a box of cereal and I was pressing it against my chest. It made the device ring and it was a nice lesson to know that that's how fast they were to respond. I didn't need the help but I knew for sure that it was there. I'd recommend them.

I have multiple sclerosis and my balance is off. I fall and have to call 911 for them to get me up. I got Philips Lifeline and I've had it for a long time now. However, it has an older cord that goes from the power into the machine, and the cord keeps falling out and nobody seems to believe it when we tell them that. So when it falls out, the Lifeline doesn't work. I'm disabled so it's a hassle for me to put it back in. I need a new cord and nobody seems to want to deal with that. It's so frustrating because I put the old wire in on Sunday and then I tested it and it worked, but I kept the telling the person who answered the phone about this and they kept saying, "Well, it works now." She just wasn't hearing what I was saying and kept reading from her script. It took her forever to give us the other number. I called it several times yesterday and just got a continual busy service.

I'm by myself a lot during the day when my husband works and about 10 years ago I had a really bad fall. Since then I hadn't been able to do what I'd been wanting to do so my children told me they wanted me to get a medical alert device. I refused for a while but they kept on and I finally got one. I'm having back troubles so I do very little and I usually sit in a recliner most of the time. I wear the Philips Lifeline button around my neck and I don't even know I have it on. Sometimes I might press the button through error like when I fell one time here at the house. My husband was there, though. But other than that, I haven't had to use it. I'm very satisfied with it and I would recommend it to friends.

Typically I don't wear my Phillips. I think it's only been used one time a couple of years ago. It's here because my wife has an AFib and a heart condition and she uses it primarily when I'm not around. It would be less concern because I know that it's here. And to a degree, it's less concern for her because when I'm here by myself she gets worried. I'm big into yard work and landscaping. And she's always worried about I'm gonna fall and bust my ass because I've got an artificial leg. However, if you're not around the landline then you could be in trouble. Unfortunately, where we live we don't have cell services. It's shoddy.

I'm very old and I live alone, and having a medical alert device seemed prudent. I've had Philips Lifeline for about 6 years now and though I have never used it, I wear it all the time including in the shower. I hardly even notice it's there. In fact, there are many times when I should remove it because if I'm away from home, it doesn’t work, but I just forget I have it on. It kind of became part of my body.

Difficulty with customer service doesn't mean the device doesn't work. Today my elderly mother fell in her garage. The device detected the fall, Philips Lifeline got the alert, contacted her and sent emergency services and contact me to let me know, then followed up with my Mom and with me to be sure all was well. Excellent device and peace of mind.

I've got to where I can't hold my balance good in walking so I needed a medical alert and my son and daughter-in-law got Philips Lifeline for me. It's a necklace that goes around my neck and I wear it day and night. It's a good idea for anyone who can't walk and get around very good.

I thought that getting a Philips Lifeline was the best thing for me to do so I got one. I have one set of stairs to go downstairs which was part of my concern but since I got Philips, I've had fewer worries. I know it's there. I've been very good with it and the fact that it’s there reminds me, “Take your time.”

I’m 90 years old and I’ve had two heart surgeries. I’m doing fine and my health is good. My daughter is out a lot during the day and thought I needed a medical alert device in case something happened while she was gone. She’s the one that got Philips Lifeline. We live out in Temple Terrace and there’s no bus service. It’s hard to get around unless you have an automobile. I’ve been all right without Philips Lifeline, but the device makes me feel better when I’m by myself and my daughter’s out. I’m satisfied because every once in a while, I lean over and the device will hit something and it pushes a button. Philips Lifeline would call me right away. I feel comfortable that if I needed help, I’d get it quick.

My daughter put on a Philips Lifeline medical alert device on me right after I had a stroke a year or two ago. I can get help if I have to. I wear it all the time. I hang it around my neck and drop it down the top of my shirt or dress or whatever I have on. Nobody would know it unless they saw it from the back of my head. I've never called anybody for help but I know I could have it if I fell to the floor and I couldn't get up to call anybody. I've got confidence in the device and I'd rather have it than not. I would recommend it to anybody.

Someone stays with my parents during the day, but at night, they're by themselves, so the Philips Lifeline is peace of mind for us. He keeps it around his neck all the time. He hasn't had to use it yet, but he's got it if he ever does. However, he only ended up with one necklace though so I ordered another one just in case. I never want him to be without one. And I was thinking that my mom could wear the other one since they have two. But after I did it, I'm not sure if they would answer it because we don't need two devices and two bills since they're together at home. After I got the other one, I was like, "Now, is that gonna work?" My sister brought it to my attention but I'm sure they would answer.

Ethel lives in a retirement community and they were providing their own medical alert devices and they set up Philips Lifeline. She fell so she had to use the help button but the response time was not that quick because the place where she lives, Leisure World, made them go through their security. Also, at times, she feels that it was a waste of money and she didn’t need it. Her big concern with it was sometimes at night it makes a crackling sound, so the equipment has not been as quiet as her previous one. I contacted Philips but they said it was normal.

I’m old, have trouble getting around, and also have fallen. I’ve had the Philips Lifeline for years and they check on it every month by calling and they take it right to the hospital and the hospital answers. Plus, I know I can push my button if I need them. I don’t like the nylon string. It's getting threadbare and it gets caught on the button that I’ve got around my neck. But I’m satisfied and I've told a lot of people about it.

Since Lifeline’s been hooked in, everything has been fine and we really haven’t had to use it yet for any emergency. My mother is 94 years old and I am blind and we both have our own devices. It’s a cautious thing to have a medical alert button if something occurs. The Lifeline team calls every once in a while to check and make sure everything is working good. And they’re really nice and very courteous.

I use my Philips Lifeline device for emergency. It's the second help button that I've had and it's more dependable than the other one. I wear it on my wrist and it's comfortable, and I got peace of mind. I've used it twice and the team was very quick. I'm satisfied with them and I'm happy with the company.

When my husband passed away, I was alone and I wanted the security of knowing that I could get a hold of someone. Then I developed COPD and was on oxygen so that added to everything. Now I’m even more dependent on the oxygen because I’ve been diagnosed with congested heart failure and pulmonary hypertension. Having a Philips Lifeline made me feel more comfortable knowing that someone's there when I need help. I dropped it before and I got a call so I explained to whoever answered the phone that I didn’t need any help. They'd also call me to check on things and see how things were. The device is comfortable, convenient and easy to use though sometimes I forget to put it on because I don’t wear it at night. Also, if there was something else besides the level on the necklace, such as something for the wrist, that would be better. Other than that, I’m very happy with Philips.

I am almost 94. I am nearly blind and my kids have more concerns than I do so I needed a medical alert device. Having Philips Lifeline, my kids feel more confident but my daughter stays with me most of the time. I have the device around the neck but it pings on my walker which is by me all the time. I found it annoying though, just hanging there. I’ve only used it one time and it was my daughter that pushed the button because I was sitting in my walker and fainted and she held me in my walker and we got a fast response. On the whole, my experience has been fine. When we used it, it worked and we’re very satisfied with our local responders.

I have a problem walking and I got the bracelet from Philips Lifeline. It's a good product and it's there in case I need it.

My grandmother lives by herself. She's almost blind and has Alzheimer's. She was by herself at nighttime, but now, she has 24-hour coverage. And that's the reason why we got the Lifeline in the first place. There are a couple of times during the day when she's alone an hour here or an hour there. We like to have it just in case she falls, gets confused, whatever. It's around her neck like a necklace so she can find it whenever.

Because of my age, I got a bracelet from Philips Lifeline and it works fine. When I was setting the device up, everybody from Philips Lifeline was very interested and knew what they were doing. I'm excessively confident, but having the device is better than not having it. However, I’m thinking of getting the necklace because the bracelet is a pain for me.

My mother has dementia and she had taken a fall many years ago when she was alone. And so, she needed a Philips Lifeline for safety. The device was convenient and comfortable for her. It was also easy to use. I had more confidence because I knew she had an apparatus that doesn't involve her punching numbers. She can push one button versus having to go to the phone. It was also simpler to have the medical alert device around her neck.

I live in an independent living apartment complex, and I've been very satisfied with Philips Lifeline. I stayed with Philips Lifeline's automatic fall detection since it's included in our rent payment and so that if I fall, the device automatically knows. I always wera it, but I have never had to use it, and I keep thinking I should push it to make sure it's working. I wear it when I go to bed, in the shower, and when I go uptown or go out of town. However, I hate the string around my neck. But I don't want the arm one either. I would let it hang when I first had the device and I was in the apartment. However, it hit the sink once and somehow it turned on. I now put it in my bra, it stays there, and hopefully will do its thing. I would recommend Philips Lifeline to anyone.

I stood up too quickly before and I fainted so I got myself a Philips Lifeline. It's a necklace which I wear all the time and I sleep in it, too. I feel very secure having it around my neck but I have to be careful that I don’t get the cord too long or I’ll find it under my armpit. Also, it’s not as pretty as I’d like for it to be. I wear it on the inside of my clothing so that it doesn’t look like I’m a medical case. I got a call once when I didn’t realize I had the device when I was carrying groceries in and it accidentally got bumped. But I’m really pleased with their service. It’s very good. So far, I’ve had a good experience with Philips Lifeline. Everybody was very pleasant, polite and courteous. Everything is professional like it should be.

I’m 85 years old and I live alone so I needed a medical alert device. When the main thing that’s on the dresser blinks, I spoke to the Philips Lifeline team. I found out the problem was my electricity. They told me how to fix it and everything’s been fine since. The help button is very convenient and Philips Lifeline gives me confidence.

Somebody bought a Philips Lifeline medical alert device for me. I have it around my neck and I leave it there. I've used it two or three times and the team reacted quickly and professionally. I'm very satisfied with Philips Lifeline and we have recommended it to a friend.

I was confined to a wheelchair and my mobility is limited so I needed a medical alert device. Since using Philips Lifeline, I feel better about being able to get help when necessary and I feel more independent. I've also had positive interactions with their team whenever I've had help. I'm very satisfied.

I’ll be 95. I can’t see, I can’t read, I can’t hear good and l live here in my house by myself. Also, my son’s afraid I’d fall so, I got a medical alert that I wear around my neck. I work all the time and it's comfortable wearing it. I sleep in it and I take a shower with it as well. When I first got it, I didn’t know how it operated. The light was always blinking and so I called to find out what to do and they sent out a representative but I hadn’t fallen. We told them what happened and they left. Since having the device, I'm more confident and I can punch it and get hold of somebody. My experience with them has been excellent. I would recommend them to anybody.

I had a hip replacement in ‘14 and when I checked out, I went to a facility and I stayed there because of my physical therapy. When I left, I was told it’s safer to have something in my home and I was given a discount coupon. I could fall and it's not like anybody is around here. I'm 85 and I live in a high-rise. I’m not totally alone but that’s when I decided to get a medical alert device.

I was told that Philips Lifeline was very good, and it was a good recommendation. I was 95 years old, and Philips Lifeline was connected with my hospital, Novant Health so I got their medical alert device. The Philips help button is good. I check it once a month as they said to do so, to be sure it was operable, and I've had no problems. In fact, sometimes they call me when I'm in the shower and I told them I was fine. They're a great company and I think the device's the best thing in the world that's ever done.

My stepfather fell a lot and we had a different medical alert device at first but switched to Philips Lifeline because it was cheaper. It makes me feel at ease that I can go to the store and not worry about it. He wears it around his neck and he could push the button. We've pushed the button a few times and it was all pretty good. Our only problem was getting the EMTs up in the yard in the middle of winter but I'm glad we have it.

I've had my Philips Lifeline medical alert device for many years even before my husband died six years ago. My daughter-in-law got my device for me because I've had a lot of problems over the years and I appreciated her getting it for me. I live by myself and I don't walk outside much. I've got a carport in the back so that I can walk around on it because I use the ramp that goes up through the kitchen door. I have a walking stick but I don't use it unless I go out with somebody that I can hold onto. And at home, I use four-wheel drive.

I was in the hospital and was very ill. When I came home, my children wanted me to have a medical alert. I now then have the Philips Lifeline medical alert device and have had it for almost a year now and it’s fine. I have the bracelet type and nine times out of ten, I forget to put it on but when I do have it on, it makes me a little bit more confident. I’d recommend it to a friend.

I blacked out once and my daughter said I needed to have Philips Lifeline. It is comfortable to know that somebody is there to help me if I need it. I have peace of mind and I'm satisfied with my experience. I would gladly recommend them anytime.

My mother fell and alarm did not signal. I pay for fall alert as well as distance. She was in her yard. I called Philips and waited on hold for 8 min 33 sec to finally hear a voice but when I said 'hello' she could not hear me and hung up. I called back to be on hold again for 11 min and 22 sec. Talked with someone who put me on hold for supervisor. Call then disconnected. Got online with Live Chat, he then put me through to Greg who assured me supervisor would call between 24 - 48 hours. That was Friday, today is Tuesday. I attempted to call again but hung up after being on hold for 12 min. I tried Live Chat again but they would not help me. They ended chat. Terrible customer service but very quick to withdraw billing from my bank account. You get a discount if you sign up for automatic payment.

I'm a 93 year old widow who lives alone. I'm out a lot and if I get concerned, I call the Philips reps to test the device. I feel very safe and wear it around my neck all the time. I tell all my elderly friends they ought to have one and they ought to wear it 24 hours a day. If they live alone and don't wear it all the time, they might be sorry. I'm a great believer and I'm quite satisfied.

My daughter was the one who set up Philips Lifeline for me. I wore it around my neck and put it under my clothes. It was okay but I didn’t really need it and I quit using it and then I had them come get it.

I can't breathe and sometimes, I pass out so I needed a medical alert device. I wear the help button chain around my neck and when the life lights, you should pay attention because that means either your phone is off hook or it's not connected right because that happened already. Our business is hooked up right through the fire department which is a block away. So, any time we're in an emergency, 911, we can call them and they can be here before Philips answer the phone. Everything was okay but by the time you say hello to the lifeline, they say, “Just a minute. Somebody will be with you in a minute,” and by the time they could get back to you you could be dead. I hate to say that, but it's true. $32 a month is a lot of money for what you're getting.

I set up a home alert system for a friend with a malignant brain tumor. The system works well - EMS was dispatched when the fall alert went off. However, calling customer service is a nightmare. The shortest hold time I have experienced was 15 minutes, the longest 21 minutes. I have tried various numbers, including the posted "emergency" number - all the same and all the same excuses on wait time. "High call volume", "Computer system is having problems". Once you finally reach a person, they do well. If I had known in advance, I would not have used Phillips Lifeline.

I passed out from blood clots in my lungs, so I needed a medical alert device. The hospital is the one who brought me the initial setup with Philips Lifeline. However, this is not adjustable so I have to tie a knot to get it where I need it which is disgusting because I can't get it off. Also, I spoke to them when the equipment failed and they had to replace it. Overall, it's been fine.

I'm 87 years old and anything could happen. But I have the Philips Lifeline if I need it. Sometimes, I pressed the button by accident. There was a time when I was sitting down at the kitchen counter, I pressed against the counter and it got pressed and they called in. It took three minutes to get somebody on the line, and sometimes, they're late in responding. I said it was an accident, then they reset it.

I'm 91 now and I still live alone. My family is about an hour's drive away and I don't want to move because I'm able to function okay by myself with some help. I had been using Lifeline for about five years. It's been working pretty well, and I don't even notice it's there. Every month I check in with them to make sure the pendant is functioning properly. It was changed once already because the battery wasn't functioning properly, but I know the equipment is fine, and their service is always good. Every month I've been paying my $37 that's due because I feel more secure. I have had some delays for a while, though, for someone to pick up the signal for help, even though I don't really need it and I'm just checking the pendant. Also, it's all confined to my house unit. If I go into a car outside the building, it would not work. Other than that, I'm satisfied and will continue to use the product.

My mother went through rehabilitation back in February and her balance wasn't quite the same when she was done so her physical therapist suggested that a medical alert device might not be a bad idea to have. I was in Arizona then, but my other sister Joanne had called me and said that the physical therapist had said that he knew people had had good experiences with Philips so she just decided to go that way. However, mom is very irritated just having it around her neck. She says it gets tangled at night and she can’t get it when she wants to take it off. She’s 88 years old so anything different is irritating but she wears it all the time except at night. However, we told her she has to wear it also because that’s when she gets up to go to the bathroom and is most likely to fall when somebody is not around.

I'm 88 years old and I'm by myself most of the time so I decided it'd be better if I had a medical alert device. I got the one that goes around the neck. It is annoying sometimes because it gets caught on my clothes. But, with Philips Lifeline, I feel that I can get help if I need it. I haven't talked with their team very much but I thought that they were fine, knowledgeable and professional.

I have been falling so I looked into getting the help button with Philips. I like it and I feel safe. I fell and broke my hip, then I had to call the Philips Lifeline team and they came right away. They were nice, helpful, and personal. When someone answers she calls me by name. The call goes through where it's from and she said, "Don't hang up. There's help on the way."

My wife and I live by ourselves and our daughters kept bugging us that we get a medical alert device. So if we fall by then we'd have help. I am old, I'll be 89. Philips Lifeline is the only one I have had and I wear it around my neck all day long. Their team is very helpful. Only thing for me is that sometimes if you take it off and you happen to move it or bump it too hard, the phone rings and they respond to ask me if I had a fall. We just have peace of mind that we have Philips Lifeline especially if something happens to my wife or I was outside and I couldn't help her.

I live alone and decided to get a Philips Lifeline. I've kept it on most of the time and it gives me some peace of mind. When it was inadvertently pushed, which was a mistake on our part, the ambulance came and everything was fine.

I had a heart attack and the doctors decided I needed a pacemaker so my nieces and my sister got me a Philips Lifeline. I’m an old maid and I live alone so I’m always so astounded to find that somebody’s with me when this old ticker gives me a little trouble. Philips Lifeline used to be slower when responding, but now, they answer more quickly. I was so surprised when they got here once and asked how I was. The neighbors were shooting here and there which got my phone to go off. I have the bracelet but I didn’t like anything dangling. However, I also have my glasses that I have to put around my neck because I can’t read so I'd have too many things hanging on on my neck and they’re so heavy. They’re too strong for me to walk. Nevertheless, My Philips Lifeline has been working quite well and I’m well pleased with it.

When I got older, I started having trouble falling and that’s when I got this system from Philips Lifeline. I'm very careful of what I'm doing so I don't fall again and I wear it everyday. I’m so used to just putting in a purse and I usually don’t put it back. But it's gotten into the head right now. I put it on first thing in the morning and tuck it under whatever I’m wearing and it’s no problem. I've pushed the button before and someone came on and it was fast service. Then EMS was sent out to my house. It was fast service and they came very quickly. I was certainly satisfied and it doesn't need any improvement as long as they are there when I hit it.

I’m alone most of the time in an individual apartment at McCarthy Court. It's an assisted living and I'm pretty well-protected here. There’s somebody here all the time in the building. I go out once in a while. Philips Lifeline is the first medical alert device I've had and I’m well-satisfied with it even though I haven't been using it much. I did fall a while back but I had my caregivers here.

My mother is not able to walk like she can before and loses her balance quite a bit. Plus, she was living alone for a long time. She had fallen a couple of times when she was living alone and we were worried because she was unsteady on her feet at times. We wanted something to where we knew that if something happened and she needed help, she could get it. She's in hospice right now so I'm living with her. But she still sometimes gets up when she shouldn't and I'm not aware of it sometimes. The fall alert is helpful with that. It's the one that goes around her neck and she wears it everyday even if I'm living with her.

I'm 90 years old and I have trouble with my hips and knees. The doctor said it's bursitis in my hip. When I get up from my chair and start walking, it really hurts so I'm very careful on stairs. I am very afraid of falling, so I have the Philips Lifeline button on my neck, and it's very comforting to know it's there. However, it won't work away from home, so when I go away, I take it off and put it in my purse, because I think if I should fall in the garage or something, it would be right there in my purse and I could still get a call out.

I’m a CNA and I live with John so if something happens, I would just call either a nurse I know or go right to the hospital or the police station, depending on what the circumstances were at the time. He’s been in and out the hospital and of rehab. He wears his Philips Lifeline on the wrist and he's satisfied with it. It works great, but he needs a new band. He’s had it forever and I noticed a breakout in his arm. Probably when he’s sleeping at night, it slides up. So, I’m concerned about that and I don’t want him to take it off. He has it just in case like if I go out grocery shopping and someone’s sitting here with him and if he needs me or doesn’t like the person or something’s going fishy, he can call me. He hardly used them and pays them all the time. But we don’t have money for all this crap.

After I had a knee replacement, my nurse suggested I get a medical alert device. I waited quite a while after that was over and got one from Philips Lifeline. The Philips plan that I have is only good inside my apartment. I'd like to have one that you can use when you go out somewhere too but I couldn't afford it right now. But, I'm satisfied and I'd recommend them to a friend.

My wife needed a medical alert device because she has dementia and other problems. I needed one too because I had cancer. Having the medical alert device was useful. It was also comfortable and convenient. My wife is in a nursing home right now. If she gets better and comes home then we'll keep paying for the device. It works and I would recommend it.

I was told that my heart had water in it so they had to take all the water out. I had a pretty bad time then and that was the time that I said I needed a medical alert device. I have my Philips Lifeline on my wrist and it's okay. They came here a couple of times now to check on the phone. So far, so good.

I've had Philips Lifeline for a couple of years now. I had a neuropathy and I was falling a lot. Then my life has just changed radically because I was just diagnosed with cancer. Anyway, it’s interesting because the one time that I really needed it, I was in a bathtub and I didn’t have it on. I couldn’t call anybody and I was stuck in the bathtub for six hours. Then, after that experience, a bunch of the kids I work with came around and made me signs that say, “Are you wearing your purse?” They’re all over my house to remind me that I should be wearing it. There were also a couple of times when I fell and was wearing my purse and pressed it and got some attention. For the occasions that I've had to use them, they've been there for me. Overall, my experience with them has been good.

The Philips Lifeline team was informative. I got their device that goes around the neck as I can't walk too well. It's not noticeable once you get it on, and the best part is it's available. I also feel independent enough to explore it.

My husband was very ill and I was sleeping in another room so that he could rest better. One time, I thought he was calling me in the middle of the night. When I sat up fast, I fell out of the bed and I couldn’t get up. And I pressed the button of the Philips Lifeline and they came so fast. My husband has since died and I have my daughter that lives close by. When I go out with my daughter, I don’t put it on because she’s with me. But I keep it on constantly at home when I’m alone. I’m very much satisfied and I found them very helpful. I feel safe that I’ve got this around my neck.

I'm not a big family man and I like living alone, so there's nobody else to help me. I do a lot of gardening too, so I climb ladders. And with my 80 years of life and a propensity for falling over things, I thought it would be better to have some sort of a backup plan. I used to have the Lifeline with the limited range, which was just for the house. Then I went with the newer one which gave me more range. I don't travel that much anymore, not that I don't want to, but I'm comfortable where I am. However, on occasion, I might have to go someplace and I like to have that option with the pendant there.

I moved into this apartment about nine years ago and the social worker suggested that I get a medical alert device. I was more than willing to do it and I’ve been very satisfied with my Philips Lifeline. I wear it around my neck and it’s okay but if I'm getting undressed and I’ve got a cotton undershirt on, sometimes it sticks to the undershirt when I take it off. I thought I lost it twice and it was in the laundry basket with the undershirt that I took off. Other than that, it gives me a great deal of comfort. I’ve been very satisfied with it because it really has helped me about five times and I wouldn’t be without it.

I live by myself and my daughters live in Southport and my son lives in Crown Point. I'm able to do a lot of stuff for myself, cooking, cleaning the house but they're always afraid since I'm already 87 years old. And on the safe side, my oldest sister's son wanted her mother to have one of these things but she had a caregiver to take care of her and then later on my other sister had a stroke. So my children bought me the device as a Christmas or birthday gift. They said, “If anything happens, you could call Philips Lifeline.” I take it off when I wash my hair but I have it close to me where I could just grab it. At night time, I sleep with it. And Philips Lifeline has been very good.

I’m 84 and I’ve been widowed for seven years. Several years ago, I have friends who were wearing Lifelines and talking about how important it was. They leave them on the bed post when they go to bed at night and they wouldn’t wear them in the bathroom. I thought it was stupid but after my husband died, I thought that I'm alone and I need that and that’s when I got a Philips Lifeline. When I got in the program, it was from here at St. Mary’s Hospital.

I've had two strokes and a cerebral hemorrhage so I need the Philips Lifeline. It's been very helpful to have it and it gives me the confidence if I go out. It's a protection and it's very quick. The help button is easy to press and much easier than finding the phone number. When I had to call their team before, they came very quickly and were very polite. However, I haven't used it for about three months because it isn't connected. Nonetheless, it's been an excellent experience and I've been very satisfied.

My mother-in-law had a history of falls but hasn’t had one in over two years. She also has a history of seizures and heart palpitations, which have been under control as well. She lives with my husband and I and we both work. So, for us to leave her alone, I needed a lifeline and support system. She’s had the Philips Lifeline medical alert device for 12 years. When I first got it for my mother-in-law, she was living on the same property but her house is a couple of acres away. Her husband passed away and I got her that lifeline, for security purposes for both of us. That was 18 years ago.

I needed a medical alert device since I lived alone, I'm 85 years old, and there's chance of falling. I wear my Lifeline device around my neck and I have no problem with it since it goes down under whatever I'm wearing. The Philips Lifeline team has always been professional and courteous and cared about what was going on.

At 93, I’m an old lady and if I fall, I need my Philips Lifeline device. It makes me less worried. It's a nuisance to have it hanging around on my neck though. But I've got it tucked in my bra between my breasts so that’s not too bad. A couple of times I fell and they answered the call real soon. Everybody was very nice to me and they made sure I was okay. I didn’t even realize that I was shaken up and they knew. However, I knocked a lot of the stuff off the table one night and maybe I disconnected it. I've noticed that my device isn’t loud now. The first time we tried it out, we could hear it all over the house. I'm gonna have my son-in-law check it but he’s been so busy, he just hasn’t had a chance.

My father's Philips Lifeline has been really good for him. He's 94 years old and lives by himself. He falls at times and I want to make sure that he's safe. Since getting his Philips Lifeline, my father has been confident with it. At first, he wore the device around his neck but he accidentally pushed it a couple of times. And so, I got him the wristband. Now, it feels like a watch and it works really well for him.

I have asthma and Parkinson’s and a real hard time breathing. I did the test where you sleep overnight but they couldn’t find anything. It wasn’t good, but they said I wasn’t really bad either. I went to the VA and they gave me a unit and it helps a lot in my breathing. I fell and broke my hip last December. Fortunately, it was in the bathroom and my wife was home. But if I fall, I have a good response using Philips Lifeline. We have a big yard here. If I was down in the end of the yard and fell without that, I’d have a hard time. I couldn’t get up by myself. It gives you good peace of mind wearing the medical alert device. I was out with four friends, we meet twice a month for breakfast, and they knew that I was wearing it. I was telling them how good it worked and that I was happy with it.

I'm widowed and I have to live alone. When I moved to the condo and sold the house, a friend suggested I get Lifeline. I said, "Don't be silly, I don't need it." However, I'm a Type 1 diabetic and I am visually impaired which led me to get one. I called Lifeline and they sent someone out to install the box and tell me how it works. He was very nice. And then, when they said that I could get an upgraded system, they came out, took the old box away and installed the new box. They wanted me to do it, but I said, "No, I'm very bad with things like this. I would prefer your representative come out." They went in and out of here in the blink of an eye. There wasn't too much time to interact but they were very polite and did what they said they had to do.

I misplaced my previous device and I got sick here by myself so my two grandchildren got a medical alert device for me. I like that I can push the help button and someone will come to my aid but I hope I won’t have to use it. So far, I like it. It's comfortable and it’s easy for me because I carry it around my neck and that’s pretty good for me. If something happens, then I could touch it.