Lifeline Reviews

I didn't know I was sick. One morning, I got up and went on the porch to get my paper. When I ran to come back in the house and got halfway in the door, I fell right there and couldn't get up to save my life. All of the strength had gone. Finally, for some reason, my daughter decided to come by to see me and found me laying on the floor. She called my other daughter and brought me to the hospital. Before I even came back from the hospital, my daughters ordered Philips Lifeline for me and I now wear it everyday as I have to be more careful now. I stay at home and stopped driving because I'm afraid that it may happen when I'm out by myself driving. I'm doing fine so far but I don't trust myself. The device is excellent and I've had somebody from customer service call here and ask how was I doing. I would recommend it to a friend if they had any problems.

I had a fall and a broken shoulder so I wasn't able to do a lot of things myself. Having the medical alert device is handy because my daughter is not here all the time, especially in the night since she couldn't hear me if I fell or anything as they sleep upstairs while I'm downstairs. The cord around my neck, however, gets sweaty especially during summertime. So I don't know whether I would like a wrist one better. Also, I don't wear it in the shower anymore because it takes quite a while to dry the cord; I just lay it on the floor by the shower so that I can still reach it if I fall.

It's been a great experience with Philips. My nurse thought I needed to go to the hospital so I pushed the button, and they came and took me into one.

I live alone and I'm an elderly so my daughter got a Philips Lifeline medical device for me. I'd recommend them.

Having Philips Lifeline is fine. Except sometimes I’m doing something and accidentally push the button. I wish I didn't need to alarm them because there’s nothing wrong any time that ever happened. And also I had to go into the hospital and then down to an assisted living area in Grapevine, I didn't need it. I called them and tried to get them to suspend and not have me pay and they said they could suspend it, but they would still charge a pretty fair amount of money. So I said, “forget it.” I certainly was not happy with that.

My overall experience with Philips has been good. I have no problems with them because they usually answer right away but once in a while they say that someone would be right with you and sometimes it takes a little bit longer.

I was passing out and have had two heart attacks and one stroke that's why I needed a medical alert device. I feel more secure with Philips Lifeline. I'm able to be left alone and be more mobile around the house which makes me feel a lot better. The people who had to call me back when I accidentally turned it on have been very nice and helpful. Philips Lifeline has made a big difference on my independence. It's always been great because I've been able to go out in the yard with the unit I have. Before, someone had to stay with me and I can't go out and do this or that.

The only problem I have is that the Lifeline is on during the night in my bedroom but the speaker is in the living room. I wear hearing aids during the day and not at night so if I call during the night, I can't hear what their answer is. Other than that, the lifeline is good.

My brother purchased a Philips Lifeline for me because I fell a couple of times. So far, it’s been doing alright. If I needed it, I just push the button.

Philips Lifeline has been good. If I had to call, they are right here or wherever I am at if I got it. I have not had any trouble whatsoever and have told older people that I live close to how good it is.

I got Philips Lifeline because I live alone. I made a chase with their team and they were excellent... took care of me right away when I called. I haven't had to use the device yet but I'm very satisfied with Philips and would recommend them.

My parents are alone and in their 90's. My father also had several falls. So, we decided to get Philips Lifeline. We have help now 24/7. It's a relief because if we have to call the emergency squad, all we have to do is press the button and it's there. We don't have any other questions we got to answer. They know right where we are. They send somebody there and it's perfect. Also, the Philips Lifeline team were wonderful. They call for follow up to see how things were. Even if they press the button by mistake, they're great. We have no complaints at all and we're very very pleased.

I live alone and I fall down occasionally so I figured I needed a medical alert device. I originally got the Philips device, switched to another one, then switched back to Philips again because it was better and it works in a longer range. You can hear it anywhere on the house and anywhere on the yard and it's just much more powerful than the other systems that I tried. Their team is always wonderful during our interactions too. I'm all alone at the end of our street as they're doing construction next door and a lot of the people go away and go back up north in the winter. Having Philips Lifeline with me though, I sleep much better.

As a Geriatric social worker, I understand the importance of the device, however when the service refused to check if the individual was ok when requested by family in emergency they were extremely unhelpful. Despite constant unasked for calls out to the individual by the service at other times. I would still recommend the service, however I believe that they should relook at the overall services necessary for this type of device.

I live alone and had a pacemaker installed in 2012 so I got a medical alert device so that I could get in touch with people if I had an accident. Philips was the best because their device also gets me attention if I fell outside and couldn't respond in any way. Ever since I had it, I feel more secure and safe knowing that if I do need help, they'd get there right away. I accidentally touched the button when I've been out of the house and they couldn't reach me, and I had the emergency unit, two or three neighbors, and the sheriff showed up pretty fast. Their medical alert technology is pretty good. You just got to be careful because you hardly touch it and the thing would go off. Also, the person that came and installed it was very nice and made sure everything was working and double checked everything before they left, and they've done the same thing if I accidentally hit the button. They make sure everything's reset so it's ready to go the next time.

I'm 90 years old and I live alone so I had a Philips medical alert device. It's hanging around my neck constantly, day and night. It works well and is very loud. It could be heard mostly anywhere in my house and they responded fine.

Fortunately, I haven't needed to use Philips Lifeline but so far, my experience with it is okay.

So far, Philips Lifeline has been very good. The thing I wear around my neck is awfully long. Though it can be shortened, there would still be a loop that would stick out, but that’s not a problem. My only worry is about the reception. When the representative installed it, we tested it. I have the monitor upstairs and a far bedroom. So, when I’m in the kitchen or downstairs away from the side of the house where the monitor is installed, the communication isn't really very good. So, if anything happens and I’m downstairs, I won't be able to talk back to them so they know what the nature of my problem is. However, even if they can’t hear me, they’ll send or get somebody over my house.

My mother is 90 years old so I went ahead and purchased the Philips Lifeline since they may need just the safety of it. Just having it makes us feel better. We haven't had a chance to use it but so far so good. I’d recommend them.

Philips Lifeline is great. I needed a medical alert device because I kept falling and not having the energy and strength to even get off the floor. I fell out of bed, and they just thought it was low blood pressure, but they found out I was oxygen-deprived and now I'm on oxygen 24 hours a day. If I wasn't wearing that button, I would have been dead. I was going in and out of consciousness. I called the woman back and told her, "You tell your people thank you, you saved my life. You really did." The ambulance comes out really fast. It's been called many times, and I'm doing much better. It's something I would totally recommend to anybody who was alone.

I'm 94 years old and have had several surgeries. I'm badly crippled with arthritis and my friends thought that I needed a Philips Lifeline so they went to work and got it for me. So far, I haven't had any problems with their reps. In fact, they've been very nice and polite.

Philips Lifeline makes me feel secure so I wear my necklace constantly even during sleep. I've been satisfied with them and in fact, I've recommended them to friends and I push my button so they could see what kind of response I get. Also, I got a new feature where if I would happen to fall down and not be able to push the button, the machine can recognize my falling which I thought was a good feature. Moreover, every time I've ever talked to anyone from Philips, they've always been friendly and they don't act like they don't want me to bother them but rather act like they're there to help me.

I feel comfortable having a Philips Lifeline device around my neck. My son said I need it in case I fell.

A couple of years ago, I tripped and fell so I bought a Philips Lifeline medical alert device.They asked me if I had any more falls and I told him no. I put it around my neck. If I fall again, I'll need it and if I need it, I use it and just call them up.

I'm a senior citizen and I felt it was necessary to have the security that the Philips medical device provides. I have taken several falls so their device is handy to have. Their reps are friendly and helpful so overall, the outcome has been satisfactory.

I never had any emergency with it yet but I feel better, more secure and more confident wearing it. In fact, I tried it a few times just to check and see if it was working right and they were very courteous and asked about everything they told me. I would be glad to tell a friend about Philips Lifeline.

I needed a medical alert device because I had fallen down a number of times. Since using Philips Lifeline, I still fall down. However, their team is helpful when I need them. The customer service was excellent. If you do just as they say, you'll get help. Overall, they have a satisfactory friendliness. If my friends feel they need one, I'd recommend it to them.

My son bought my Philips medical alert device because I'm 83 years old. I sometimes forget to take it off when I go to town and it's only good for where I live. Their medical alert technology is very active when I pushed the button to check in every month and the people I spoke to are friendly. I wear the Lifeline bracelet all the time, though I have a bad experience because when I sleep at night, I had it pushed too hard on my skin and get black and blue marks on my arm but overall it's been okay.

I decided to get Philips because I'll be by myself a lot of times. I wear it around my neck and thank God, I haven't fallen. I'm satisfied with it and would recommend it to families.

I had a heart attack last month and Philips Lifeline saved my life. It was wonderful and I wouldn't be without it. I was sitting on the sofa with my dog when I got the pain on my chest. I felt my heart stopped and the Lifeline team kept talking to me all the time until I lost consciousness. The woman kept saying "they're on their way" and I just held on to that.

I have a problem with my balance and I have a fallen a few times - this is why I got Philips Lifeline. I feel more safe with it as I know I can call somebody if I fall. Their reps just came right on the phone and wanted to know if I needed help without needing me to call. They're great!

Using Philips Lifeline has made a difference in my day to day life. It's gone off at least 4 times so I feel more comfortable having it. It's functional. I fell once in my backyard while I was working on my pool. I tripped and I didn't know it went off, all of a sudden I had help. I wasn't injured that time. Once, I set it off when I got in my car and I left. My son drove up the street and saw the rescue equipment here and the police. One policeman was searching my house looking for me. Anytime I accidentally set off the alert I got a call right away and they wanted to know if I was alright, and I would actually tell them that it's my mistake. I have no problems. I'm satisfied with it, but I was complaining a little bit about the fact that it was only good in the yard and wasn't any good when I was driving my car.

We bought the Philips Lifeline for my mom since she falls a lot and she was living alone at that time. We live with her now but we have to leave home occasionally. Fortunately, we've had good luck with it. Mom has just had dementia and forgets to push the button. Philips Lifeline people are always nice. Every month when we have to do a check-in call (to let them know where they'd call us if the device come unplugged), they've always been real pleasant and they'd replaced the equipment if needed. Our communications with them have been good. We would recommend them to a friend.

My dad is a hundred years old and has severe Alzheimer's so he doesn't even know that he has it. He has caregivers all day and we really like that if he falls down, it will just go off. So far, it works well. I do all of the checking and testing and they're always fantastic. We had a problem with the phone service that was hooked up to it, and they called me on my cellphone immediately and said there's something wrong so it wasn't out for any amount of time. My dad didn't fall to the ground but onto the toilet but it was enough jarring for it to go off and get someone to help. Their staff is awesome so I recommend Philips Lifeline to everybody for overall protection. It's been a great relief to us.

I'm permanently disabled and need help in getting up and everything so I wanted to be able to call somebody in case I needed something. The other night I could not wake my caregiver, so I called my neighbor and got her to come up here and wake her. That's about the only time that I've needed the Philips Lifeline. I've had no complaints at all. They answer promptly and they handle the situation well and then they’d follow up. Very satisfied.

I pushed the medical alert button and the siren started. My blood pressure is up and it's scary. I think it's me because I get worried every time. But when I interact with the Philips Lifeline team, they have been very friendly and helpful.

My problem is I have bad arthritic legs and I need a cane or a walker. When I was in a nursing home, I had fallen and cracked my pelvic bone. When I was ready to come out, some woman came in and she cornered and spoke to my son. He thought it was a good idea so he decided I should have it. But this thing from Philips Lifeline is just a nuisance for me. If I move something, the light goes on and somebody comes on and wants me to hold for help. I don't need help. Now, I'm paying the expensive bill and I'd like to get rid of this.

I am 76 and I have experienced falling twice and couldn't get up from it so I decided to get a medical alert device. They tell me to push the alert button, but it takes forever for them to come back on the phone. They were very slow in getting to me and that is the reason why I got rid of it. If it had been a real emergency, I would be up the creek.

One time I had to call the customer service team but other than that everything has been fine.

I had fallen five years ago on my driveway and I couldn't get up, so I decided I need a medical alert device and went on to buy the Philips. I feel safer with it. Last March, I had a gallbladder attack and I pressed the button on my lifeline. The people behind the monitor got me an ambulance as soon as possible. It was very good. I recommended it to a friend and she also got it.

My experience with Lifeline has been excellent. They are the best.

I would recommend Philips. I've only had it a few months but I haven't had any problem at all, so far.

I have absolutely no trouble with Philips Lifeline. I'm very happy. It makes me feel safe because it would call my neighbor who lives next door, and she's popped in more than once to get me back on my feet. So I've been totally grateful. I didn't think my kids needed to do it, but they insisted and now I'm very glad and I tell them so. I also tell people how much I appreciate Philips Lifeline.

My Philips device works almost too well - it works exactly like it was advertised to work. I fell on it a couple of times and it went off like a shot. I'd recommend it.

Lifeline saved my life once when I fell and broke two ribs and couldn't breathe. I wear it 24/7. My experience has been very successful!

My Philips Lifeline is working out fine. I haven't had any problems.

My patient's experience with Philips Lifeline has been very well. It's just that I don’t think the line is connected right now so I think they should send a technician over.

My patient is 94 years old and living alone and the Philips Lifeline has been very convenient for her. It saved her several times when nobody was around. It's really great.

Philips Lifeline is good for what I pay. They helped me when I fell on the lawn, so I am not dissatisfied with it.

Philips has been a safety factor for my wife. She uses it to walk and she's very cautious about falling. The only time we use it is when we had to reset it when its light is flashing out. And when we did it, we called the Philips Lifeline team who were very courteous, and they wanted us to test it or all that, and it worked out real good. So, I don't have any complaints with them.

My mother has vertigo and she falls. Since using Philips, she doesn't worry about that she will fall and not be found for a long period of time. It's just there and easy to do. It's been great.

I've had Philips for years and so far it's doing fine. One time they called to find out what was wrong but it was just that I didn't have it on and it worked out fine. My son got it for me and I'm calling to see if he can change it for one that would work anywhere in the world. I have some places I'd like to go and I'm 82 years old so it would not be easy to do especially without a helpline.

My mother and father both wear Philips Lifeline 24/7. They're both elderly, my mother's in a wheelchair and they sleep in separate rooms so they need a medical alert device. It has been great so far. Ordering process has been excellent. No issues and everyone's been super nice. My parents do like testing at least once a month -- they answer that phone not even a minute, there's somebody on the line with them, they're very good. Recommended.

I'm not steady on my feet so I like having the Philips Lifeline. I feel more independent, less worried and always know that there's something there that I can get help with. So far it's been fine.

Philips Lifeline has been good and services have been very quick. I would recommend them.

My son ordered Philips and I haven't had any trouble. I've worn it for couple of years and I haven't had to use it. I'm 88 years old. With Philips, I can live alone and sometimes I'm still out cutting weeds in my garden. When I'm home and could hear a noise, somebody coming, I can get the police. If somebody tries to break in, I can call and in case if I fall, I'm safe so that's why I keep wearing it. It's been a security thing for me. I have called myself just testing to see and it goes through. Mine goes into Thomas Hospital and sometimes it's a little bit slow getting the call but that's the only thing. I'm happy with it. I recommend Philips all the time. I've been to people and tell them how secure I feel. I know some two or three that I've told have bought it. Philips call about every two or three weeks so I'm well pleased. Everybody has been real nice and the ones who call are usually women. They're all excellent.

So far, I've had good luck with Philips. I live here by myself ever since my wife passed away and I've been pretty independent. The help button is comfortable. I go on normal with my day to day life. I'd recommend Philips Lifeline to anybody because I've never had a bit of trouble with them.

I'm satisfied with it but I'm not using it because I'm getting around pretty good now. I just got it in case I need to be by myself.

So far, our experience with Philips Lifeline is fine. Recommended.

The technology, the ordering process, and the customer service are all excellent. I had another medical alert device for a while, but it wasn't working out. Philips Lifeline on the other hand is easy to use. I use it because I live alone and I get scared staying by myself with no help.

I really like Philips Lifeline. I've had it for a long, long time.

I live by myself and I'm afraid of falling so my daughter ordered a Philips Lifeline for me. The customer service staff were good.

I'm 78 and live alone thus the need for Philips Lifeline. I never had to use it yet but it's good knowing they're there when I need help with just the push of a button.

I can't walk very well and I'm afraid I'm going to fall. I couldn't get back up again if I fall because my legs wouldn't let me and I might just lay there or when I'm in the bathtub to take a shower, I could fall so I decided to get a Philips Lifeline. Now I feel a little safer with the device. All I have to do is push the button and somebody will help me. A couple of times I hit the button by mistake and they were right there and asked if I need some help.

We've had really good luck with Philips. We changed to something else a while ago that was cheaper trying to save my mother some money but it wasn't that good. So we went back to the Philips Lifeline. We just ordered the one that if she falls down it's going to detect that also. Anybody I've ever talk to has always been very fine. We've really never had any issues. The only issue we had with it was they don't call here anymore to check in like they used to. Now, we have to do it. I think them checking in is a great idea because not everybody like my mother have somebody living with them. But other than that, I've been very happy with it.

I am living alone so I need a medical alert device. Since having Philips I feel more independent. When I was hospitalized they changed the apparatus and it was all done neatly with my son. They also do monthly checks but for a while, they were 1, 2 and 3 AM. I told them about it and they said it was automatic and they would do something about that so it would go at a regular time.

I'd recommend Philips Lifeline. I feel better knowing that I've got help -- If I fall I can push the button and get help. Very easy to use and they said it's waterproof so I can go take a shower and have it on. On top of that it can detect a fall, they could even tell when it hasn't been moving. I took it off once and put it in my purse. My son who is the one they're supposed to call first got a call from them to make sure I was okay.

I'm happy with Philips Lifeline so far. They're very responsive and accessible. I haven't had to use them but when I leaned over and made a jerking motion, I got a call from them asking if I was okay. That was cool. In fact, I've recommended it to my neighbor who's in his 90s.

When the alarm has been erroneously triggered Philips responded moderately quickly. However I have two basic problems with the service that they offer. Number one is the loss of service in the event of the loss of power. Another one is the fact that unlike other systems that are now available, it only works within close proximity of the house. Those are the two from a technical aspect. And the third one is the fact that their rate's so high compared to other services.

My daughter is a physical therapist so she got Philips for me. I've had to call them once because I fell and they were very on the ball. My only complaint about Philips is when they want a test, every month they tell me to push my button so I can do a test. Once I push the button the response isn't real. By the time I buzz and they get to call for somebody to come in and answer it seems they take quite a while. It actually takes an awful long time to answer. But other than that, they're pretty good.

I just feel as if I'm never alone because I have Philips Lifeline. I feel secure and I'm very pleased with it.

My Philips Lifeline doesn't work well for me and I want to send it back. I just haven't got around to boxing it in. It's pretty good and I kept with this thing because I live by myself. However, it goes off when the power goes off and that's when I feel most vulnerable.

It's been one of the tops! So far I've had no problems with Philips Lifeline every time I've used it.

I don't like to have things that go haywire, so Philips has been very good. I'm very pleased and satisfied. It totally worked and I haven't had any problems with it. One time, I tried to open a jar or something and pressed it up against me and press the button. Then, they called right off. The only problem is they call from the southern part of Vermont and I'm from northern Vermont, so if I really had an emergency it might take them longer to get here if they have to come from the southern Vermont. So, I thought maybe they would set it up closer to home. Maybe they have a system that's setup so they could call. But I'm wondering about that because they are in Springfield, Vermont.

As far as really needing the medical alert device, I never have had to use my Philips Lifeline. I've fallen a few times but I could get up by myself. But when you do call them, they're really sweet and nice. Anytime I do need it, they come on. I just feel assured that they'll be there and they will be.

I'm 89 years old, I live alone and I have a history of heart attacks. This is why I needed a medical alert device. I just wear it when I'm at home because whenever I leave the house, I'm usually with someone. I never had to use it yet, but I'm pleased with it.

I've been with Philips long before I moved in my new apartment two years ago. I had a little problem with them a while back because I don't know the system there, so I don't know how it could've happened. My statement had always come to the correct apartment number, but when I needed a new button, it took three weeks from the time I first called about it when the little red light was flashing for me to get the correct button because even though they sent one out immediately, apparently it went to the wrong apartment in the same building. I don't know how long the red light has been flashing because when my unit was set up, I didn't check it. But I didn't realize that there's a fairly long leeway in there. But the button will still work. Even though I needed a new one, I had tested it about halfway through that time and was able to.

When I was in the hospital and was being released, the nurse suggested Philips Lifeline to me. My family and I agreed and I've been very well-satisfied. I enjoy having it, I feel safer as I'll be able to get help when needed. I'm 94 and I do need help occasionally.

Everything's going fine. My father is completely happy with Philips Lifeline.

I'm glad I had Philips Lifeline. Everybody says you need one when you get older, and it wouldn't harm to have it when you're younger. I like having it when going out anywhere.

This is our third system. A new battery was due on the first one so we got a new one. Then, for some reason right after that, they said we needed another one. Having to install the third one was an inconvenience. But overall everything's okay.

It's all been fine with Philips Lifeline. It fits comfortably around my neck and it's nice to have it when you need it. I'm recommending this product.

I'm 74 and I was quite sick for a while, and my family felt that having the Lifeline made them feel a lot better. They are so far away and they feel a lot more secure with it. One of the things that everybody was worried about, including me, was if I had a stroke and collapsed on the floor or if I was semi - conscious, I can't just get up and go to the telephone and take care of myself. I've been using Philips and so far it's been great. I use their automatic model and easy to be in your house. I have the one that I just put around my neck and stick inside of my shirt. I have recommended them to some friends who I feel are much needier than I am, but they are too stubborn to get one. It isn't just because you're getting old, it's because you're there alone.

Philips Lifeline is easy and comfortable to wear. However, I find it more expensive than the other devices of its kind. I also wish that I can wear the button outside the house, just like the other ones.

Before I started using it, I fell once and was lucky I was able to get a phone. That’s why I got Philips Lifeline. I've never had to use it so far but I'm happy that I have it in case of an emergency.

I have not had to use my Philips Lifeline for an emergency so I've been lucky. Nevertheless, it seems to be working and it's not uncomfortable to wear.

I have balance problems and I frequently fall but I know that I can get help quickly with Philips Lifeline if I needed it. However, I don't like wearing the device all the time but I have to, and you're not supposed to wear it under your clothing. That's what I'm not thrilled about but other than that it works fine. When the thing has going on--going off, and sometimes it's been accidental, they answer immediately. Everything is good and they are extremely reliable.

I’ve had positive experience with it since I’ve had it. Recommended.

I have the Philips Lifeline around my neck and it's just been there ever since I gotten it. It's comfortable to wear. It works. They're the best.

I feel good with having the device and recommend it to a friend. I got it because I just thought that I might need it some time. Thankfully, I haven't had to use it yet.

I've had my Philips Lifeline for a while now and I've been sorry ever since because it's no good outside my house - it wouldn't get answered. It's comfortable to wear, but what's the use of it if it doesn't work? I'm very unhappy with Philips.

I fell several times in succession and live alone. Even though I have very, very fine neighbors and friends that I could call, there might come a day when I can't pick up a phone or get to a phone. My son shopped around and came to the idea that Philips Lifeline would be the best offer. I'd only fallen once since I have it on all the time. I still walk with a cane. However, I have the lanyard and the pendant around my neck. The only thing is when I go outside I don't have that system whereby it can be transmitted if I were to fall in the street.

I'm not sorry I got my Philips Lifeline for it's for my own sake and safety. You never know when you fall and I just have myself. I have my nephew living next door and he's got the key to come in if I do need him or something but if I fall in the house, he can't hear me. Once I'm on the floor, I can't get to the telephone. Now if I need something, I'd push this device. Sometimes when I'm taking the clothes out of dryer, I pushed it up against my chest and I pushed it off one time, it scared the hell out of me. I forgot I had the thing on. The Lifeline team is very nice. I call them when I am away and come back to make sure it's working alright. I'm satisfied and wouldn't change to another.

I'm soon going to be 95 years old and have been falling. I fell and broke my shoulder. My son used to have a Philips Lifeline device so I got one. I am alone during the day so with the device, I feel more confident that when I fall and can't get up, I can use it. The Lifeline team is friendly and helpful and they don't fuss at me even if I make a mistake. However, they never call me to check if it's working. The last time it was done might be three months ago when I pushed it by mistake. The device is comfortable and easy to wear and the only time it is off my arm is when I take a bath because I don't know whether it's waterproof or not. Overall, Philips lifeline is excellent.

After my son got me a Philips Lifeline, I feel safer now especially at night. I always wear the medical alert device around my neck because I live alone, and I have to use it a couple of time. I get help right off.

Philips is good to have. I sometimes wear it around my neck but it causes me to scratch my neck and I hate that. Unfortunately, the bracelet would cost an extra $5 a month. Nevertheless I like it because it's effective. I have called before when I fell and they called my daughter.

I like my Philips device real good, I wear it all the time because I did fall a couple of times. I was able to get it through the Litchfield Hospital when my husband needed one. Then I had it transferred over to me when he passed away. I call them when they tell me it's time to check my phone. I call them and it takes a minute or two, but they answer me and everything's okay. Back when my husband fell and broke his arm however, we called the ambulance and they came right out. It didn't take them long to get here. The only thing I don't like about it is the black cord. A lot of times when I dress up to leave, I put it in my pocket because I don't like that black cord showing around my shirt or blouse. I would like it better if it had a necklace instead of this black cord. But outside of that, it's fine. Right now though, I'm wondering if I'm limited to just the house with it.

I get a call with Philips Lifeline even if I accidentally hit the button when I lean against something, so it works. It is also comfortable to wear. My experience with them is fine at the moment though I haven't used it yet for emergency.

My daughter got Philips Lifeline for me and I've had it ever since. I feel more secure with it around and I wear it all the time.

I'd recommend having Philips Lifeline. Their customer service team was friendly.

I had a stroke so my son thought that I needed a medical alert device and had it put in. I thought I wouldn't wear it all the time but I find myself wearing it around the neck constantly and it's no problem at all. The few times that I have used it have been very well. They weren't pleasant times, but their service was excellent and I have had no problem with them. Every time I punch the button, I got a quick response. Some have been quicker than others, but never have I been terribly inconvenienced. Most of the time, it's very good. The only problem I have with it is that it only goes 600 feet and no farther. I just wish that it would take me more than up to my mailbox and back, but most of the time that's adequate. But if I'm down in Axton VA, I would like to be covered. But still, I've had a very pleasant experience.

My 93-year old mother is living by herself so she has the Philips Lifeline. She wears the help button everyday. Sometimes she says though that the device causes her neck to itch. But I put it on behind her collar or blouse to avoid this issue. I think the device is great. It makes us more comfortable for her to have somebody to call in an emergency.

I got the Philips medical device to be more cautious - I have trouble walking with my balance, so I need that protection. I wear it all the time around the house but not when I'm in bed. Fortunately for me, I only had to use it once. That time, I called and everybody came to my assistance. I was taken to the hospital and everything turned out fine. It was a pleasant experience. I was treated well and it wasn't frightening or harmful. Recommended.

I have Huntington's disease that's why I purchased a Philips Lifeline device. It's comfortable to wear and easy to use. They would periodically call to see how it's working and I feel more safe and secure with it.

Nothing bad has happened to me so I haven't had too much experience using my Philips Lifeline. But I used to get a call from them if I neglected to call them to see if my little push button thing was working. I told this to one of the other people I spoke to and he said that it's all automatic now and they don't have people making that call anymore. Well I don't care if it's automatic as long as I get a call and it registers that my button is still working.

The device was given to me free about 5 years ago. I fell and broke my leg and had been in the nursing home and when I got home, this guy was here with this button. Now eventually this health lady wanted me to join Medicaid and she cancelled my button when I told her no because I have to sign my house and anything I have left in my savings over to them). So I had to call Evansville and get the button back, but I have to pay $27.14 every month for it after I had it for 4 years - I don't think that's right. I haven't fallen since I got back from the nursing home so now I just wear it. Somebody does call me once a month to see if I'm alright, and to see if the button is working.

I had a heart attack and I was in the hospital, so my daughter ordered Philips Lifeline for me. She said I would need it when I got home so I wear it all the time now. I feel more secure having it, knowing that if I fall, I don't have to lay there. I'm weighed down because I have shortness of breath and I can't get around as good as I used to. My balance isn't as good as it used to be, so I do feel a lot more secure wearing this all the time. I even wear it in the bath and sleep with it on. I would recommend it to anybody that needs one, especially for those living alone.

I haven't had to use my Philips Lifeline in any emergency but they always answer some questions I asked them. I got the device because I live alone, I go up and down the stairs by myself and I thought if I ever fall down, nobody would ever find me. So that's why I thought I would need one. I would hopefully not ever have to use it but I think I feel secure enough that if I need it, it will be there.

When my husband got sick, my daughter had Philips Lifeline put in for him. My husband passed since then, so we really didn't get a chance to use it. But I've had it hooked up here until now. It flashes though whenever the phone rings so I'm assuming it's working. I haven't really had to use it for anything though. I don't wear it when I go out or even inside the house. My daughter insisted but I've really been pretty careful, I try to think before doing anything that I feel hazardous. Nevertheless, it still feels comfortable to keep it just in case something happens to me and the one staying with me is not around. I would especially recommend it for those who are afraid to be by themselves or are really feeble.

7 years ago, I had my leg removed and my health situation was critical and my lungs have COPD. My daughter called in and got me with this Lifeline. Firstly, they have nice and considerate people there. They're always checking to see if it's working. For instance, I had an incident. I had something that looked very suspicious across the street, there's a house up for sale and I've seen some car pulling up and three very shaggy looking people jumped out of it. They looked all around and one guy went over and knocked on the door and one went around to the back. Then about 5 minutes later, a second guy went around back. Then after a little while, the third one went around and here they come back around to the front and they opened the screen door which they had to give it a tug because it was latched down on the outside porch door. Then they got in.

I have been sick. I was in the hospital and I live with my son and he had to go to work. I was alone, so we got Philips Lifeline. I've used it a couple of times and it has been great. I wear it all the time, even outdoors. I mean it's a black string around my neck, but it doesn't really bother me. To me it's a necessity. They even test that from time to time to make sure that their communication is clear. And they call me and I call them and everything’s fine. I have no complains.

My son chose my Philips Lifeline and I only had one experience where I used them thus far. I had fallen in the house so I called them and someone came over very promptly and helped me. I am pleased with this device and would recommend it to friends.

I needed a medical alert device since I passed out in the bathroom and laid there for days. Somebody called for help and they found me in the bathroom. I was in the hospital for a few days and then I went to the nursing home for therapy. Since having it I wear it all the time. I'm very seldom without it unless I'm cleaning it or something of that nature to wipe it off. I find it comfortable to wear and easy to use.

I decided to get their device since my maiden name was Philips (so when they came out, I was inclined to go with them). I've had my Philips Lifeline for 4 years now and I'm satisfied. My children feel more secure that I have it. I've called them once in the 4 years I've had the device - when I did fall. I pushed the button and the firemen and the police all showed up and picked me up. Other times I set it off by mistake but I immediately got a call checking if I was alright. So as far as I'm concerned, they're very efficient.

My children thought that I need a medical alert device since I live alone. In a few years I'll be turning 90 so the device would be for my security and then they got it for me. Now that I have Lifeline I feel like I've got help close by just by pressing the button. I have it hanging around my neck like a necklace. I've been satisfied with it and their team members have all been nice.

Although I think it's ugly and hilarious, I'm wearing my Lifeline all the time. I really haven't had to use it but it's there when I need it. I do feel safer with it because I'm by myself.

My experience with Philips Lifeline has not been good. I had fallen on the 23rd of April and I had my pendant around my neck which I pressed but nobody responded. Fortunately, one of my neighbors heard me when I screamed as loud as I could so he came over and helped me in the house. The phone was ringing when we came in and Philips Lifeline wanted to know if I was alright. They don't dispatch until they can verify that an ambulance is needed. I pay $63.93 a month for this service and that is the response that I got. I got a medical alert device from Philips due to my sisters recommendation who had a broken hip in 2012. March of last year, I had fallen and broke my arm. The base station was in another room but we were able to converse and the ambulance came - no problem at all. Now, I couldn't believe that I was in my back door and since no one can answer the phone to verify, they did nothing for me.

I wear my Philips Lifeline most of the time (unless I bath) and I like it although I haven't had to use it, fortunately. It's been good and I would be willing to recommend them.

I was talking to a friend who's close to my age or a little older, and she thought maybe I should check on getting something in case I fall down. I am 82 years old and I had a urinary tract infection several years ago (also dehydrated). That was when my daughter insisted I get a medical alert device and we got Philips Lifeline. It certainly is a relief for my daughter because when I first got home from the hospital, my granddaughter put notes all over saying, "Call Mom" so she'd know I had gotten up safely upstairs. So, its a help but I haven't needed to use it.

I get along fine with Philips Lifeline that my granddaughter got for me. Their team is very quick. I always call them and I wonder if they ever call me. But I would recommend them.

** is very pleased with Philips Lifeline except for the times it kicks out on her. She got one as she's getting older and living alone. So far everything is going smoothly with it and it's not burdensome at all. It gives her confidence especially in the evenings.

My children got it for me because I was living alone. I haven't used it but I've had no problems with my Philips Lifeline. The health button is easy to use and I will recommend it to others.

I'm 82 years old. That's why I needed the Philips Lifeline. My son bought it for me. He told me I might fall and I have a tendency to fall. But everything is fine. I spoke to their team and they sent me a new one and I sent the old one back.

I used to fall and now that my husband is deceased there's nobody to pick me up. That's why I got the Philips Lifeline. I had it for a year now and I'm doing great with it. However, I like to go outside a lot and this doesn't do me any good outside. I have a patio and I can walk out there but if I should fall out there, the Lifeline's useless because my ping is in the bedroom. Moreover, I see that other people have cheaper ones than I'm paying. So I don't know if I'll be switching or not. I was thinking about it because it's kind of hard for me to pay this when I see there's a lot of cheaper ones. I called up once to see if my battery is still okay because I had no idea if it is. They told me they'll know automatically if it's dead. They're right there when I pressed the button and they were very friendly. So I'm satisfied with Philips Lifeline overall but if they could give me a cheaper rate I’d be happier.

They are very professional. They got here right away and they're always there. I have no complaints. I wear the help button on my wrist. It's comfortable for me to wear it on my wrist and when it was on my chest my dog kept stepping on it.

I couldn't breathe and I was sick. I fall but not one-tenth as bad as I used to. I lost my husband in November so things are tight rough around here. My son is living with me right now but other than that I'm alone. I have nobody else. I can use my Philips Lifeline if I need it. Although it's only good in the house I'm satisfied with it.

The last time I called Philips Lifeline was when I tripped on my flagstone patio. I fell but I walked all the way back to the house to tell them that I had fallen. I'm doing fine with the device but it scares the hell out of me when it tells me my telephone's off the hook. I hear somebody talking and don't know where it's coming from. I don't like wearing the necklace around my neck because I have little dogs that jump up on me and I'm afraid they will jump and push the button.

I've had Philips for about 8 years and it's been good. I'm an active elderly and my husband passed away. I was living alone and I have had two knee replacements. If I fall it's hard for me to get up. Other than that my son felt more secure with me having something like this because I live in a town where I have no relatives whatsoever and he lives about no less than a hundred miles away. I'm active and I don't like to wear it all the time because it’s a bit uncomfortable sometimes. It's hard to remember to put it back on when I get back home too. But I like having it. I feel more secure especially at night. Plus, I’m doing what my son wanted me to do by having it.

Everything is working out perfectly with Philips Lifeline. We don't have a close neighbor in the event that I would need some help. I have one neighbor across the street but they work and there’s not another house within 500 feet or more. Being so far from anything I decided to get the device. I had called emergency one night because I fell and couldn't get up and my husband was at the other end of the house so I couldn't reach him but I could reach the phone. The people at Philips Lifeline were very good, very friendly and they just came in and helped me get up. I go swimming, I shower and do everything with the lifeline. It's been handy in that I'm close to getting help if I need it.

I've had Philips Lifeline for years and it's great. I live alone and it's a nice security because you wear it all the time and it's there when you need it (I've never had to need it, thank God). I'm 82 years old and my motto is 'I'm happy, I'm healthy, and I'm ornery'. I just have one little concern about it: I know that they have a new thing you can wear where it has a GPS connection to it. I'm trying to find out how much would that cost per month if I decided to get one. They send me literature explaining what it will do, but not how much it costs and I wanted to know though how much it will cost. Besides this, I'm very happy with the device. Now I do my own testing. People on the other end of the line have been so neat, though - it's a good thing. I'm happy with Philips Lifeline - I know it's there when I need it.

The device is easy to use. All I have to do is push a button. But I haven't had to push it yet thank God!

I fell numerous times and was alone so I got the Philips Lifeline just in case I couldn't get up and need to call somebody. It was very simple and easy to get it. I feel a little more safe and secure now that I have it. I have a lot of confidence in this device.

I have difficulty with my knees and my back and I'm using assistance to work. Other than that I live alone and there are pets in my house. So I considered that it would be better to have some sort of a device that can alert someone in case of an accident. Since I had my Philips Lifeline I use it all the time. They have always answered the questions I have. A lot of people have asked me about it in the group finding system and I have told them that I have good experience with it. Once in a while they’re testing them, I saw it’s working, which gives me satisfaction. I haven’t had any problem with it. I have grown with it and it’s really comfortable to use.

I know my wife used Philips Lifeline a couple of times and it has worked very well. She's in an assisted living right now and Philips calls the main desk there and let them know that she's fallen or having some issues. That's been great. This is actually the reason we got a medical alert device as one day she just fell and couldn't get back up (she's 94). Now she feels real good about the fact that she has the Philips device.

The Philips Lifeline is a very good service.

It was due to my dad's health that we got a Philips Lifeline. It's easy to use, and the staff is responsive and calls back to check the communication very well. Having it made us more confident. I have one concern though. If a person falls and becomes unconscious and unable to press the button for help, will the device activate itself?

Philips Lifeline is very good. There's been no problem and I haven't had any falls so I haven't needed to use the assistance. Everything’s been going quite well.

I live alone and fell two or three times. I have to have a medical alert device because I don't have anybody to get in touch with and I have to alert somebody. I use Philips Lifeline and I have no trouble with them. Their people are wonderful and I've had good service. The help button is comfortable and easy to use.

I wear my Philips Lifeline on my wrist 24/7 except when I wash the dishes. I got one since I live alone and I'm 87 years old. I can still get around but I have some difficulty. I have steps going upstairs, steps going to the basement, steps going out into my den where I could fall so my son just insisted that I get it. Since having it, I feel more secure and so does my son. One thing that caused him to get alarm was because I fell in my backyard but I managed to get up and get in the house.

I've had Philips Lifeline for a few years and the times that I needed it, they were great. I've had hip replacements and hip number one is the old method so that comes out. The first time, my daughter said I needed a call button, and I said "that's for old ladies." But that week, the hip came off and I couldn't get to a telephone, so middle of that week came a thing from Phillips. I've used it the second time because when I was just trying to put my boot on, a hip came out. I had my call button on so I pushed the button and the police and the fire came. The third time, I pushed it because an elderly friend of mine was here and he fell down from the stairs.

I needed a medical alert device because of my age so I got myself a Philips Lifeline. It's convenient and comfortable to use.

Now that I have Philips Lifeline I don't have to worry as much. I have never had to use it but I live alone and fell and broke my hip before. It's good when you live alone. If you fall in the house or right across the house, you can get help.

I don't have any problem with Philips. I've got two devices. One that I can use if I need help. Then I've got another device that reads my heart. Both of the devices that I've got were great, except I don't like them telling on me. I don't like that because I was going to lie to my children, not even telling them about it, and when I got home the machine read it and they called me the next day. I've got all kinds of heart problems and Philips does its job. I'm pretty lucky.

I bought a medical alert device because I broke my hip 2 years ago and I'm still not really steady on my feet. The Philips Lifeline is very easy to use and I just hang it around my neck. It's very comfortable. The only time I take it off is when I go to bed and it's right on the bedside table. It would be better if it was like a plastic so that it could be easier to clean. The only problem I have is it doesn't work outside the home. But, I'd still highly recommend it to others.

I'm happy with the Philips Lifeline. I've been living alone and I broke my hip, and since then, I needed to get around in a wheelchair and do everything around the house. I always have it. I just put it around my neck and it stays there. When I go inside the shower, it's on. In case I run into trouble, I can always press the button.

My overall experience with Philips Lifeline is very good. I am happy with them.

I wear my Philips Lifeline all the time though I don't go anywhere, I just stay at home. The device is very easy to use. I got it on my arm and keep thinking it's my watch. I have only used it two times. I was passing out and I get dizzy, and couldn't get up once I passed out. The customer service who assisted me was very friendly and helpful. Philips Lifeline seems to be good and it helps.

My husband who was quite sick had Philips. They were very good and I continued to have it because I'm living alone.

I haven't used my Phillips Lifeline but I hang it around my neck. I would recommend having it.

So far, my experience with Philips Lifeline is fantastic. I love the fall detection. There's so many times that I lose my balance and so far, it hasn't went off for that. But there was one time that I took it off and put it down on the nightstand and I didn't drop it hard. It was just sudden enough that they had even picked that up. So, I'm real confident that any slight fall, it's going to catch it on me.

I would recommend Philips Lifeline to a person that needs it. I am not disabled so I don't really need it. I only took it because my daughter insisted because I live alone. But she lives next to me and I haven't used it.

All in all, my experience with Philips Lifeline has been fine.

My mother doesn't walk well making it a need for her to have a medical alert device. We do feel more confident now that she has the Philips Lifeline. The customer service are very nice and they call immediately if the alarm goes off. I don't know if she would have the strength to press the button or not so I have the feature that goes off automatically if she gets near the floor. It's a great product and we've been happy with it and we've had it for a couple of years now. I'd recommend them.

My Philips Lifeline goes off by mistake too often. If I drop it, that's one thing but just the other day I just rolled over in bed with it. Then I had a problem with it. I called them and they were incredibly nice so they sent me a new one right away.

We got a medical alert device when my wife was alive and we've kept it ever since then. I haven't had to use it though. The one I have is rather old. I'd rather have the new type because the old one gets caught sometimes with my miraculous medal that I wear. I've never had any problem with the Philips Lifeline team. They were all very friendly. Everything is good with the Philips Lifeline.

I was getting dizzy so I needed a medical alert device. Since using Philips Lifeline I feel more comfortable. It's very easy to use though I haven't had to use it that much. Everything has been fine. I have no complaints at all.

Philips Lifeline has been real nice. Once, I accidentally pushed the button and they called but I didn't answer because I just don't pick up the phone with area codes I don't recognize. In a little bit, the ambulance came and said they were there. Philips sent them. So I apologized. They said there's no harm done and that they were just glad to know that they had checked on me as they know I don't have any close friends or neighbors and I don't have any family members that live in town. My button also went bad once and there were two lights blinking. I called and told them about it and they sent me another button.

My mom is 91 years old, and having Philips Lifeline permits her to stay in her house. She's been using it since she had a stroke in 2003. I live with her but when I go out to work, I feel like it's there for her if she needs it. It calls the person available and then we can come home. The Philips staff are always very polite. Once a month we get a beep and we contact them and they reset the machine. One time the dial tone was out and they initiated the call to me and I came home and checked it out. It wasn't an emergency. It was just the phone dial. I was grateful that they are aware that something like that is happening.

My husband died six years ago and my children insisted that I get Philips Lifeline because I was living by myself. I'm glad that I have it. One time several years ago, I fell out on my concrete porch and broke my hip. If I hadn't had it I don't know how I would have gotten any help. In some way, I'm more independent with Philips Lifeline with me. I also appreciate that their people have been very cooperative - they call periodically to check on my Lifeline to make sure it's working properly. I've been very pleased with the service. In fact, I try to urge people, especially people living by themselves, to get some kind of medical alert.

When my husband was here with Alzheimer's and I took care of him, I thought that if he fell I wouldn't be able to get him up so I had decided to get a medical alert device. He has passed away but I decided I would just continue having the Philips Lifeline for my sake because I'm here alone. I have close neighbors but still it's nice to have some kind of a backup and an immediate response and they've been good about that. I don't have to wait long and I feel much better having it. Their team members have been very pleasant and very helpful. I did send my old wrist band back and asked for another and they were very prompt about getting that done too. So all in all, been very pleased with them and so far they're easy to get along.

I wear my Philips Lifeline since I had a hip replacement in 2009. It serves as security for me as I exercise, walk and take some therapy. So far it is good... I haven't had to use them but I know it's here. I do wear it even at night because at this age, you know your heart can go. I just had a physical and I'm perfectly healthy other than my hips.

Guys at Lifeline did a good job. Unfortunately I had to cancel it because I didn't have the money. My grandkids were paying for it and then my daughter got mad at me and they quit paying for it and I couldn't afford it. But I did use it when I had it. I want to go back on it because sometimes I'm afraid that if I fall, I'd be here by myself. I would recommend having it. When I had fallen and I broke my foot, it came handy. With just a push of a button, I let them know and got help. The only thing I don't like is that it can take a while before anybody gets on the phone to answer the call, I think they take a little too long. It would ask to hold a minute and somebody will be with you in a minute. That's ridiculous! What if you passed out?

I’m not too happy with Philips Lifeline. If I get to any other part of the house, I can’t get anybody. Right in the same room is about when I have to call in to report every month. And I’m not too happy with it because I have to go outside. I know you can’t pick up very far when you’re outside, and I don’t pick up at all. Before I moved here, I could pick it up but now I can’t even go outside and get any pickup.

It's wonderful. I never had any problems at all except that the neck piece's cord, after a few years, chaffed my neck so badly that I had to get the wrist band. But both are great. I just want this to reach anywhere I go, like the newer one, instead of just 300 feet because my 911 number will only work in the area where I live.

I needed as medical alert device that works because of falling so I purchased Philips Lifeline. The people are very nice and I wear the Help Button all the time.

So far so good with Philips Lifeline. I haven't fallen or had any problems that would call the need for it, but I'm wearing it on my wrist. I don't like the strap that they use but other than that, it's good and I'd recommend it.

I'm glad I have the Philips Lifeline that my daughter arranged for me. It's been very good. Also their people are always very prompt, cordial, and helpful. I would recommend them to a friend.

Without asking, my son got me the medical alert device. I was doing just fine until I had my 91st birthday and they woke up and realized how old I am and living alone. I’ve had no difficulties with the Philips Lifeline, though the help button gets in the way of my jewelry. But all of my friends are wearing these things, so I’m just right in the style. I squeezed it once by accident and I got an immediate answer, so I know it works. The people were very helpful and asked carefully if I had fallen. If I had been in trouble, I would have been glad to talk to them.

I live alone and I'll be 95 this summer, so my daughter thought I should have alert medical device. I wear the Help Button all the time and the people at Philips lifeline check with me about once a month. I haven’t used it yet, but it's there if I need it. I've heard of some of them that when you're away from home, if you press a button, they’d know where you are. I'd recommend it especially if you live alone.

I'm living alone at age 86. I had a medical alert device before but when I needed them, they didn’t answer so I got rid of it. With Philips Lifeline, the people are very professional and I have no problem with the Help Button at all.

My mother has trouble getting up when she falls so she's been wearing the necklace from Philips Lifeline. She's had it for years, used it several times and everybody from Philips Lifeline has been nice and cooperative.

I'm glad I have a Philips Lifeline. It just hangs around my neck and I never take it off.The customer service has always been very nice. They're knowledgeable and informative when it's possible.

I'm going to be 90 years old and thought it would be a good thing to have an alert device. I bought a Philips Lifeline and keep it all the time around my neck. It saved me a couple of times because I fell and used it. They were wonderful and were here when I called them. It works very well and I'm very satisfied with it.

I've never had to use Philips Lifeline yet but purchased it because I had a little heart problem as well as breathing problem. I once tested it and it works beautifully well.

I live alone now. The only time I get to use my Philips Lifeline is when I have to go to the hospital. The device is easy to use. I button it around my neck all the time. At night, it sits on my table right beside my bed. I'm happy with it and think all older people should have it.

The people in Lifeline are wonderful and super nice. The device is very good to have, and I wish I could take it with me but it's too expensive to get one that you can take, I can't afford that.

It's been very nice and comforting to know my Philips Lifeline is always there for me. It works very well.

The Philips Lifeline team customer service team were very good and friendly. No problem with them at all. Everything is fine so far with the device. It's in the edge of my bed at night. It's pretty easy for me to use if necessary, I just press the help button. I don't wear it all the time but I do wear it when I go out. I haven't used it, thank God for that. I'm going on 87 and my health is good. I do have cholesterol but with all the pills you take for it, I try to be as good as I can.

Philips Lifeline has been fine so far. I don’t have any problem with them.

I'm 82 years old and I've got Parkinson's disease so my gait is unsteady. My children bought me Philips Lifeline so now I don't have to worry about falling and not being able to get help. I am more confident now. It gives me peace of mind and it's very comfortable to wear. I leave it underneath my blouse so nobody can't see it, you wouldn't even know it's there.

It's excellent. I fell a couple of times and it worked fine.

Having Philips Lifeline gives us more comfort. My husband had a stroke and he once in a while will fall so I thought if there was ever any trouble, having a medical alert device is more convenient than the phone. But my husband doesn't wear it so we just keep it in the bathroom because that's where we have fear of him falling the most.

I’m going to be 94 at the end of the month. I live alone and don't walk so good. I feel pretty good and safe when I'm home and have this Philips Lifeline around my neck. I go to the gym, the pool and I take care of myself. I'm a very busy lady. I volunteer at the museum and I'm doing whatever I'm doing. The Philips team was all very nice and understanding. Thank God I've only used them once - it was years ago. Lately, I'm okay though it hurts a little more when I walk. I lean against the sink sometimes and that thing goes off but we just turn it off. I recommended Philips Lifeline to several people.

My family was concerned that I live all by myself and I thought it might be a good idea to have something like Philips Lifeline as a precaution. I asked my doctor about it and he said his mother had one and she did fall and it really helped her out. He said it's a good idea. I wear it all the time (except when I go in the pool) although I get around quite well, and I feel less worry. One time I forgot to take it off in the pool and I was concerned that I had ruined it. I called and it worked, and they told me "Your unit is waterproof. It's just fine." I have told people about it and they have expressed interest in the product.

I did not need Philips because I have my balance and I was walking, running and doing everything else. But I have started to have mobility problems and that's what concerned my children. Besides that, there's the fact that when my husband was in the hospital, I was alone and my children were concerned about that. And then when he did come home, they made him get one too, so that when I was out, he would have some protection.

My husband has Parkinson's and he has frequent falls. He needs help and it gives me a little bit more peace of mind knowing that all he's got to do is push the button. Plus we had an intruder and I wondered what he would do if we had an intruder, and my husband pushed the button so they stayed on the line and he found out who the intruder was. Their employees are real good and when my husband needed help, they took care of it.

I have had a medical alert device for a couple of years now since my kids got it for me after my hip surgery when I got myself hurt from falling down. My leg still hurts at times. I wear the medical alert device all the time just to make sure I get help when I'm in trouble. When I sit down, I sit down next to it. So far, there is no problem with the product. I recommend it.

I understand you can't guarantee 100%, but come on Philips; you have to do better than sporadic! This is my parent we are talking about. I am very disappointed with the GoSafe Medical Alert System and the ‘support’ they fail to provide. The system failed to connect to the Control Center when it was needed and what’s more, it failed several tests in the home. Even more frustrating is the customer service and technical support team that I spoke with at Philips. It took over 20 minutes for customer support to get a member of technical support on the phone, and when he finally came to assist, he was rude and condescending.

I'd definitely recommend it. However it goes off at times when there's no problem. That has happened frequently in the past couple of weeks.

I never take it off. I’m not afraid with it around my neck, I feel secure with Philips Lifeline and have had no trouble whatsoever.

I have a heart condition & I live alone so I bought a Philips Lifeline. So far I've had no problems whatsoever. I haven't used it but they check in each month & they have been friendly & courteous.

I wear it constantly and forget that I have it. It's comfortable. But I've had it for so long and I'm not sure if it does work. I called them once to ask, "How do I know when the battery is no good?" They said "well, we call certain times" and blah blah but haven't received any. They did contact me once through my device but I inadvertently set the thing off.

I’ve called them occasionally sometimes accidentally and they call me back to check on me. They've been nice to me.