Lifeline Reviews

I got sick and we had to call the EMS out one night. I was in the hospital for many days and I was in the rehabilitation center for two months. When I came home, the nurses came out here and they wanted me to get a little thing to wear from Philips Lifeline. They haven’t called to test my device and I haven’t used the device yet, but I wear it around my neck most of the time. I have it in the bath but I don’t wear it. They’re good and I'd recommend them.

I fall quite a bit so I looked into getting a medical device. With Philips Lifeline, I know that when I fall, I can push the button when I can't get up. I wear the device around my neck all the time, and it's comfortable, but it's ugly. Their team, on the other hand, have always been good. I've had a fine overall experience, and I'd recommend them.

I would recommend Philips Lifeline. One time, they called right away because the device moved when I was in bed. It was my fault though. Everything is fine on it.

There were two times that I accidentally pushed the Philips Lifeline bracelet that I wear, and they responded immediately. They're excellent, and I'm very happy with it.

I had surgery in October 2006 and I wasn't getting around as well as I needed to so I bought an alert device. I appreciate my Lifeline alert system and I would keep it. Also, their customer service team is excellent. I’ve had other companies call me and wanna know how much I pay Philips. They want to change me over to a new one but I don’t listen. I don’t know why they want to think I need a different one.

Many years ago, I called Philips Lifeline to order a medical alert device. I live alone so I decided to get one, but thank goodness I haven't used it in any way.

I'm getting up there in age and I don't have anybody with me all the time, so I needed to have a medical alert device. My daughter ordered Philips Lifeline and since using it, I've had more independence. I can get outside a little bit. I wear it all the time but I haven’t had to use it, luckily. I also haven't had any experience as far as having to call. Nevertheless, I'll recommend them to a friend.

I went two months without wearing my Philips Lifeline. I would roll over on it in bed and send the alarm off. It seems to be in my way. And when I would go some place, I assume it wouldn't be in service so I would take it off and forget to put it back on when I come home. I slowly realized that I was paying forty-five dollars that I didn't have a month.

I don't have any problems with Philips Lifeline. They were very, very nice to me anytime I had a problem of any kind. I would recommend them.

Patricia and her husband wear the Lifeline medical device every day as it would just be them getting in the house. They've never had to use it before, and neither have I as their caregiver, but they have all the codes. The Philips team has been polite.

I had vertigo about six to eight months ago, and I thought it could happen again, that’s why I got the Lifeline. It’s been very good. With it, I am more confident in getting out and about because I know that if I fall, they’re going to call me. I’ve tripped the device a couple of times accidentally while in bed, and there was a very rapid response. I heard the speaker phone and the person who was speaking said, “Your call is en route.” I waited for the call and then told them that I accidentally tripped the device, and that everything was fine. I always appreciate their prompt calling.

I wear the Philips Lifeline device all the time but the only time I've been in touch with them was when I accidentally pushed the button by accident. I also have something sponsored by my police department called Operation Reassurance. Between the two things, I feel very secure. I'm moving to the next town to a senior residence in June and I don't know whether they're going to have something different or whether I'm gonna continue with Philips, but I'm very happy to have it.

Philips Lifeline has always been all right. I initially got it because I broke my hip and couldn't walk. Now, I keep it because I live alone and don't walk good. I use a walker and I'm glad I have it in case. I've fallen a couple of times, but there have been people around so it worked out when they called the ambulance for me. I lived in an apartment before, and they used to call me there once a month to see if I was all right. They haven’t called me in months, but I’m sure it’s working because the light is on. It is a wonderful thing to have in case I fall or something happens to me. The only thing is that it's loose. I've had it for a long time, so I was going to ask my daughter if she can tighten it up on my wrist because it keeps moving up and down.

I walk with a cane and my husband died, so I needed a medical alert device. My family made me get one because I fell in the snow and I lay out there for a couple of hours. The team at Philips Lifeline always calls. I called them one day when I fell in the house. However, I don’t know if it works outside or not. The guy that handled the ordering process was good too.

I deal with falling in my day-to-day life, and that led me to need a medical alert device. The team from Philips Lifeline is friendly and courteous. They helped me when I had to go to the hospital. The help button is comfortable and I wear it around my neck.

My cousin can't walk and is confined to a wheelchair which led her to get a medical alert device from Philips Lifeline. Their team has always been super to us. My cousin has no problem with the help button since it's easy for her to use it. She also had no difficulties with the ordering process and their customer service has been great.

I feel real safe with Philips. There’s this one time I had to call as an emergency and I feel that it saved my life then. I'm pleased with it. Its representatives were friendly, able to answer all of my questions and they helped me out when I needed to.

I got a medical alert device from Philips because I was falling so much and I needed help to get up. I've always had a good response from them. The help button is comfortable to wear, and I wear it whenever I'm by myself.

I was having trouble with my ears and I was very dizzy, so my children decided that I needed a medical alert service. I have to wear my Philips Lifeline 24 hours a day, but when I'm just here in the kitchen, I take it off because it gets caught in my hair in the back. If I’m sitting in my chair, I’ll take it off and set it over there by the telephone. I have it with me just about everywhere I go. When I go out in my car, I wear it. The help button is always in the reach of my hands. When I've needed them, they're always there. One time I fell between the couch and the coffee table, and I got stuck. The lady called and asked if I was okay. I got myself out, but because I fell, the alarm went off. So I'm totally confident that if I got in trouble, I would have immediate help.

My husband had the Philips Lifeline installed and when he passed away, I kept it because I'm living alone. My husband had put it on a watchband and I wear it that way. Otherwise, I would not like it as a necklace. I wear it sometimes when I go outside just in case the driveway is slippery. My husband used to have trouble with it and my mother switched from this to another one. But the bracelet is fine since it doesn't press accidentally for me.

I use my Philips Lifeline all the time. I sleep with it, bathe with it and even wear it when I'm out because I forget to take it off and I don't take it off unless I'm going somewhere. I wish at times I had one that could be used when you're out of your area and that's the only thing I've got against it. But I feel so comfortable with it on and my children are very glad I have it because I live by myself and I feel more secure with it.

Philips Lifeline is very good. It broke down yesterday. I think I knocked the plug out of the wall. I plugged it in, and called them. They called me back, and everything was good and everybody was happy.

We’ve had Philips Lifeline for a long time and they’ve done everything they said they were gonna do. But in the last couple of months, we haven’t got a monthly test as we always did before.

I've had Philips Lifeline for quite a while now. They check once a month and they're wonderful.

Day to day, I call whenever I need help. The Lifeline help button is easy to use and the customer service team is very nice and friendly.

I've been very happy with Philips Lifeline. They call me to test it and I reply back and I haven't used it other than that and I recommend them to anybody.

I'm 90 years old and I live by myself so I have a medical alert device from Philips Lifeline. I never thought anything about having one but my daughter pays for all this because she didn't want to be by myself without it. So I wear my wrist bracelet all the time and thank God I haven't had to use it. I've had good success with it and I have recommended it to my friends.

My patient is doing very well with Philips Lifeline. She’s 91 and it was something that we wanted to make her feel safer. If she was to fall, she’s got that button she can push. They have called before when the medical device dropped on the floor. They’re great and she likes it.

I needed a medical alert device because I live alone and I have help three times a week. I am 103, but I go out with a good friend who drives. I have my help button right in the family room where I use it and where I am a lot of the time. But if I were in the bedroom, back in the other part of the house, it wouldn't do much good, so I was concerned about that.

I haven't had any problem with Philips Lifeline. The device rang once or twice accidentally. When the orange light goes on, I put it in and charge it.

I'm 93 years old and in poor health so I've been using Philips Lifeline for a number of years and I feel good having it. I've had to use it a number of times and their customer service team were very good. It's a really good outfit.

I'm 91 years old and I had fallen several times so my kids bought a medical alert device from Philips Lifeline for me. The device comes in handy several times but the last time I fell, my necklace didn't evidently register it because they didn't call. But then I called them after that and they checked the device out and it was all right. Although usually even if I bump it when changing clothes they called and wanted to know if I had fallen and they're nice, friendly and courteous. I'm glad I got it and it's a comfort to have.

My wife had Philips Lifeline for quite a few years now. We've used it several times and they were life savers all those times. We've had good experience and would recommend them.

I would recommend Philips Lifeline to a friend!

My experience with Philips Lifeline has been fine because I haven’t really needed it. But it’s security for my husband’s mind when he’s away. One time, I fell down and the button hit the wall, so it called them. Although I was fine, it was comforting when somebody answered.

The reason I got a medical alert device from Philips is because I fell a lot. Although I haven’t had to use it, I wear it all the time. I just feel safer with it. Their Lifeline team is also real friendly and I got several people to sign up and get it.

My family decided that they want me to have Philips Lifeline but I haven't had to use it. It's great if you need it but I'm blessed that I haven't needed it. It gives me a greater sense of peace wearing it all the time. I don't even take it off to shower. Their team has been friendly. Philips Lifeline has been great and at 92, I'm grateful to have it.

Philips Lifeline has been very good. I’ve fallen a few times, but I’ve had only one major fall since getting them, and they’ve been there. They seem to be very responsive-- sometimes even when we haven’t had a fall. We feel like we’re always connected to something while we’re at home. I think it’s a good service. I would recommend it.

Already had two accidents last summer. I live by myself, so my daughters thought I had to have a medical alert device. I got the Philips Lifeline and I've been getting along fine with it. It's comfortable and convenient, I don't even really I know it's there. Although, one night, I wore it to bed and it went off. I must have laid at it wrong, and I don't do that anymore. Anyway, if I need something, I can just push the button. I'd recommend Philips to my friends.

So far our experience with Philips has been very good. I haven't had any trouble or problems and would recommend them.

We've had good luck with Philips Lifeline. Always ready. My only complaint is that the device is supposed to detect when she falls. She has it around her neck and she rolled over and turned it on. I was out of town and then had to call 911 and they had to come out two times. But, I like them and I've been happy with it.

I live alone and I have no family in town so I got a medical alert device. The reps of Philips Lifeline were very kind, very nice, and answered all my questions. Their technology is excellent but the only problem is I wish that in this day and age of computers and microchips that they could make a device that would go around my wrist but they said they didn't have one. The one I have is a little bit big and heavy, and sometimes it isn't the most attractive thing to wear.

I've been having a lot of experiences, and every time I call, I always get a response from Philips within five minutes or even before. I get my ambulance when I need it and get my trip to the hospital, and it's been quick every time. And when they call for a check-up, they're always as pleasant and as polite as they can be.

We haven't had any problems with Philips Lifeline. When my wife accidentally pressed the help button, she got a quick response and we’re assuming that if something really happens, we press the Lifeline button and we get a response. We feel comfortable because it works. We keep it handy beside our bed and put it on in the morning. We're pleased with Philips Lifeline.

I live in the country and alone, and no one is near me so I decided that I needed something in case I fell. I got a Philips Lifeline and it is very comfortable and I wear it all the time. Even though it doesn't work away from my home, I just keep it on anyway. In addition, their team always call and check with me to see if it's working correctly.

I live alone and it was mostly out of my children's concern that I got a Philips Lifeline medical alert device. During the ordering process, everything worked good. The help button works fine. I would recommend it.

I'm getting old and have had an occasion of falling down. I also had a knee and a shoulder surgery so I thought that getting a medical alert device was a smart thing to do. Since having the Philips Lifeline, I'm feeling more independent and have fewer worries.

I purchased Philips Lifeline for peace of mind. I'm 86 years old and live alone. I had a serious operation on my back so I'm not too peppy, that's why I had to have a Philips Lifeline. I was independent until this back operation. I came back from being away for quite a while, so I hope the device still works.

I've used my Philips Lifeline twice so far within the last year and a half, and it's been very helpful. The other night I was in bed rolling around and pressed it and I got a call. The person said "You need help?" And I said "No, I'm okay." Inadvertently, the button was pressed. The help button is comfortable to wear and I wear the thing around my neck.

I need a medical alert device because I had several visits to the hospital where I passed out here at the house. The medical alert device from Philips lifeline is easy to use comfortable to wear. It's on my wrist and has been there all these years.

I got my Philips Lifeline through Wellmont Hospital. It was my old age that led me to need a medical alert device. I keep falling and I have an artificial hip, pacemaker, and artificial knees, and sometimes I would fall and couldn't get back up and had to have help. It works fine and I have to use it every once in a while.

I wear the device everyday. It's comfortable and easy to use because I only have to press the button and they were there at the phone right away. Since I started using it, I feel more independent. I fell once around the street getting up a curb and pushed it and the ambulance was there so I'm happy with Philips.

Even if she always has been independent, my mother needed a medical alert device because of her age and since she lives by herself. I had talked to the Philips Lifeline team a couple of times when we had a little problem with the device. But since then, everything's been fine. I recommend it.

My husband passed away and I was living by myself so I got the Philips Lifeline for peace of mind. The team has been friendly and always right on time. I haven't fallen but if I accidentally hit my necklace they've been right there. The device is easy to use and comfortable. It's comforting to have it and I appreciate the service.

I’m happy with my Philips Lifeline device. It doesn’t bother wearing it. Occasionally, if I have a piece of jewelry that I will wear, I take it off but most of the time, I leave it on. Sometimes, I push the button to see if it’s working and their customer service team answer quickly. The only complaint I have is that it only goes three hundred feet.

I live alone in a large house with stairs and I like to garden. I don't walk very well. I was concerned about needing some help so I got a Philips Lifeline device. I ordered it myself and the process was all right. I had a motion device that detected falls. It was expensive for me so I went to a lower one and I reduced my coverage. When I had that, I got calls frequently that weren't necessary. Since I've gone to this other device, a wrist device, I've had a couple of falls where they don't call me. They're not that great.

My previous Philips Lifeline did not make me independent when I was having the seizures. I'd go to work, come out the hospital and have another seizure. All the seizures I've had have been in my apartment. It was my daughter and my landlady that told me to get the lifeline, the fall protection one but initially it didn't work. I was told it had a fall protection then after I got it hooked up I'm told it didn't have it. But my daughter who took care of everything, said that this one works. There's only been one thing. I had no more seizures since I had it hooked up. It's been about a year by now and the last time I had a seizure was September last year. I got out and had about eight in 2014. I've acquired quite a bit of medical problems since 2011 like amnesia and insomnia. I got cancer now. I'm half blind and can't see out of my right eye. Everything is blurred. I also got the herpes virus and on top of that I had a cataract.

I’ve had nothing but good experience with Philips Lifeline. A couple of years ago, I fell and broke my hips so my family wants me to have the device in case it will happen again. I wear the necklace device around my neck and I never take it off. Now, I don’t have any worries and my family has peace of mind. I’m well satisfied with everything.

I like to be safe. I don't want to fall and have no one to help me, and Philips Lifeline is very good with that. Sometimes they're slow getting a call, but ordinarily they answer pretty good.

I have a button from Philips Lifeline but I very rarely use it. I had a bad time with it and I have no trust in it. One year, I came rushing in my house and fell on my back on the floor in the dining room. I didn't realize the door leading to the room was closed. The little grandchild had closed the door and I hit the glass and it threw me backwards. But I'm lucky. Had I hit a piece of furniture with my back, what could've happened to me? So then I had to crawl on my back all the way through the house till I could get to the bedroom. I turned the button on. It did not work. I kept calling them and they treated it like it was nothing serious.

I passed out on the floor and didn't know how long I was there until my daughter found me. They said I'd been there 12 hours. Outside of bumping my forehead, I don't know what happened. I started using Philips and have it on me all the time. I have the necklace but should have gotten the bracelet although they didn't give me a choice at that time. It's comfortable and easy to use. The customer service team is wonderful. I tripped on my rug in the bedroom and caught myself on the bed post, but they came on right away and said they knew I had fallen. They were quick and right on the button every time. I told everybody how good they are.

I’m 90 years old. I’ve had a couple of heart episodes and have gone to the hospital. I have called 911 in those emergencies and they came immediately and then were resolved. My friends told me that I need to have an emergency number. I didn’t have one except our 911 system. I never bothered with having one and 911 were satisfactory for me. I said I didn’t need a medallion or a watch or bracelet, and they said, “Oh yes you do. There were times when you won’t be able to get to the phone.” So I realized that and they helped me order this. We decided on Philips from a bunch of other names that we had. I got an 800 number now. The number I had on when I bought this set was an 855 number and that’s no longer correct. I don’t understand. That’s a little way off.

I got the new control thing from Philips, it's working fine and I'm very happy with it. I don't have health problems but my daughter felt that I needed the medical alert device. The team has been friendly and knowledgeable. The only problem I had was early on when I was taking a shirt off and the thing came off with it. I was shaking the shirt to get it out and I got a call from Philips Lifeline and they sent somebody, and I said, "I'm fine." I explained the reason and the fellow who came said, "Probably what happened was when you were shaking the shirt to get the pendant out, you may have accidentally pushed the button." I found out that the device needs to be recharged more than I thought. I was in New York state and it just said, "Your pendant is no longer charged," and started blinking in orange light and they called my daughter and said that there was a problem. I told her to tell them that without thinking I went without the charger.

It seems if you call and order, they will waive the $50 activation fee. So, avoid ordering online and save the $50. The product works great and easy to install. I would recommend it!

My daughters wanted me to get Philips Lifeline, so then I did because I live alone, for one thing and if anything would happen they'd find out. You never know when you're going to fall, that's for sure. Especially when you're old and that's where I am, I'm old. I'm glad I have Philips. I'm happy to wear it and it makes me feel protected. It's very comfortable to wear and it doesn't bother me at all. I would recommend them.

Because of my age, and since I'm a widow living alone, I decided to have a medical alert device. With Philips Lifeline, I'm a little less worried now. The help button fits into my lifestyle by bringing convenience and comfort daily. I would recommend Philips for I had a good experience from ordering up to customer support.

Philips is okay and I am very satisfied with their service. I had a stroke in 2000 and I live alone. I wanted something reliable so that my children and my friends wouldn't worry about me constantly thus, it led to Philips Lifeline. However, the help button gets caught under my left arm when I'm getting my nightie on but it's okay. This medical alert technology is wonderful but I want to know how I could get a cellular phone that would be part of the alert system. I've always thought that I had to have a landline and another person said I have a cellular phone and it's connected to it.

I purchased the GO SAFE Philips Lifeline for my elderly 75-year old mother who had just had a stroke and it was a piece of junk from the time we got it. Upon the initial setup it took at least 15 minutes for a rep to respond to the alert signal and 2 days for it to reset. Within a week the wires were showing on the neck pendant and it eventually would not charge up right. When we called about it, they sent us a new neck cord which there was nothing wrong with and checked the system which took another 15 minutes or more for a rep to answer the alert and another 2 days for it to reset.

I've had Philips Lifeline for 10 years and never had trouble. Aside from my box on my little table in the family room, I also have my bracelet on my arm, which is comfortable. I love Philips Lifeline and they are excellent. I told my friends about them, but they say it's too expensive.

I'm living alone so I got a medical device, Philips Lifeline. It's very easy and comfortable using it. I have it on my wrist since I don't like the necklace. So far, it's convenient for me and I don't have any problems with it.

My family pushed me into getting a medical alert device so I got it for their peace of mind. It's not always so comfortable, but I manage.

I decided to get a Philips Lifeline because I'm 83 years old, I live alone, my children didn't want me not having any help, and I didn't want to move. I would recommend them because of the way I have it set in my home.

When we purchased this for my mother, just under three years ago, we were talked into the upgrade for the "fall detection". This feature DOES NOT WORK. We have "tested" this feature in many different circumstances and for every instance, no fall was detected, no calls were received. When we made a call to Lifeline about our concerns, we were actually told to "have faith" in the unit that it will work when needed. It doesn't work when we tested but we should "have faith" that it might work if our mother falls. I don't think so! When we run the monthly test, the calls come thru but we are not confident for the fall detection feature. We are currently looking for a different company that might be worth the $55 a month charge.

Philips is a very friendly company and the operators have been outstanding. I ordered the device alone and have no qualms about the ordering process. I really like the equipment because it lasts long and I've had it for almost 11 years. I live alone so at least, my children who live away from me are more at ease and have peace of mind. They like the feature that they are also alerted if I press the button to get EMTs here. I wear the band on my wrist and over the years, it would stretch out. When I call the Philips team for a new band, they would say that they can't send a new band without having to send the whole unit. It’s not really efficient. If the band stretches out on the wrist, there is no need to get a whole new unit and have them retouch it. It’s a ridiculous policy.

I'm satisfied with Philips Lifeline. I'm concerned with break-ins so I got one. It always worked for me when I needed it so I would recommend it.

With my Philips medical alert device, I don't worry because I can push the button for help.

My experience with Philips has been all right. When they call, I always push the button and complete it. I purchased a medical alert device because I don't want to fall and not being able to call somebody. I just wanna be ready. It's comfortable and I didn't know I could keep it on during a shower. My nurse told me I could leave it on and get it wet. It still works all right.

I feel safe with the little walker that I walk with, but I do feel safer with my Philips Lifeline button. I had a heart problem and had to push the button and get some help. I called a couple of times for help, but thank goodness I have my 2 children who are very helpful that comes over everyday and takes care of things for me. I don’t feel that I’m free because I have macular degeneration. I had given up my car so I’m a little confined in my apartment. However I feel very confident that no matter what, I can have a help because I have Philips. It does help my life. They were very good when I called, too. I would recommend them to a friend.

My daughter ordered Philips Lifeline for me, and she's the one making the payments. It's comfortable and convenient, and I like the necklace that I have. Their reps are really polite whenever I check to see if it's working. I would recommend them.

My son decided I needed the Philips Lifeline. I have difficulty getting around and had fallen. I now use a walker. When I'm all alone in the house, I put the help button around my neck. It is easy and convenient to wear but works only in the immediate house. It doesn't help me when it's sitting in the garden.

I was very ill last year and there were times when I needed to be here in the house by myself and I needed to have some contact with emergency people. I use my Philips wrist alarm whenever I'm in the house by myself. My concern is that I was told that my machine would be tested every month, and so far it has not been tested at all. I'm aware of another person who had the home call and her phone was tested every single month to make sure that it was working correctly, but this has never been done with mine. I want to make sure this thing is working if I need it.

I've had to use Philips Lifeline a couple of times last few months. I just moved from Florida to Arizona. I had guests, I had people at my home that could help me then but I had to call them in to get a ride to the hospital. The same thing happened when I got to Arizona. But I've been living here for two months and I haven't had any trouble since.

My mom fell and broke her hip, and had two knee replacements, so we decided to get her a medical alert device. We chose Philips Lifeline because one of their reps in Rowan County suggested it. She was a wonderful person, and very caring. We got the necklace for our mom and Lifeline works great - especially if she would just remember to push the button when she needed it. Lifeline has been a big lifesaver and I personally feel safer knowing my mom has it. Though the device needs more radiance, because if my mom goes out in the exterior of her yard, it doesn’t totally pick up. But other than that, we never had a problem with them and I'd recommend Philips Lifeline.

Ordering my medical alert device from Philips Lifeline was good. Their team asked me how my device is working and I said it's working. I had two accidents and they called me that day. I don't know how it happened. It's hanging on my neck and I must have pushed the button. Everything was okay and I explained that it was an accident. I am satisfied because Philips answered right away. They are good.

I haven't had any trouble with my Philips Lifeline device so far. I've gotten a response very quickly and I haven't fallen for a while. My family is happy about it and insisted I have it. I'm happy and I feel a lot safer than I have before. When I need it, it's there. I feel very secure having my medical alert device. I've never had any complaints about customer service. I would recommend Philips Lifeline.

Talking with the Philips Lifeline team went well. I recommend them.

My mom has a bad heart and it was about three weeks ago that she fell out in the yard. We have a Philips Lifeline and they called because they couldn’t get any answer. They responded with an ambulance to get out here. I was very pleased that they can get a hold of her inside. They did discover that she had fallen. She used to have a different medical device, but it wouldn’t detect anything outside the door. When I called Philips Lifeline and talked to them, I explained when I ordered this for my mom that she’s outside all the time and she can trip and fall at any time. I took them at their word that they would still detect it. I'm just glad that it worked when she was out in the yard. She’s had it for the last couple of years. She takes it with her everywhere she goes and wears it around her neck. It is very convenient for her. I had a good experience ordering it. Customer service was very prompt and they were very friendly. I would recommend them.

Several years ago I had E. coli and was very ill. I had people from the hospital contacting me twice a day and they automatically set up my Philips Lifeline because they were concerned in the event I was in need of help, I could get the help quickly. I’m retired and live a simple, pleasant and peaceful life. I would recommend Philips Lifeline because I’m very satisfied with it.

The help button of my Philips Lifeline is good, and I like their reps too. I’d recommend them.

My husband has Alzheimer's. Since using Philips Lifeline it's easier for me to go off for a little while and come back, knowing that we've got that. He hasn't had to use the help button, but they've detected a couple of falls. The last time he fell, they called everyone on the calling list but it was 35 minutes after he fell. But they'd already contacted me and I said, "I'm here and I'm going to try and help him get up." I won't do that again because I hurt my back. If they're going to notify other people, they need to notify them right away.

I needed a medical alert device because of my heart. I got one from Philips Lifeline and I'm perfectly satisfied with their ordering process and the customer service. The device is comfortable and easy to use.

I have been diagnosed with heart failure. My wife and I have used the basic Lifeline system before & have been quite satisfied. I have been recently diagnosed with heart failure and have fallen occasionally and desperately need to walk to lose weight (BMI 59%). Got Lifeline coordinator Latoya ** (Elizabeth City, NC, Sentara Albemarle Hospital) to install Lifeline GoSafe. 1st connected to phone line, got too much static. Then GoSafe WiFi wireless. Would not detect cell towers despite being near towers - "dead zone". But still desperately need to walk. What are your suggestions?

I had been falling and felt I was falling asleep. It turned out that I was passing out due to a heart problem, so my oldest son called Philips and set me up with Lifeline. On March 30th, I was having a full happy day when I started shaking and I was so sick, I did not even think about the button on my arm. Fortunately, my sister happened to call, so I asked her to get an ambulance for me. The ambulance came in six minutes and took me to the hospital. I had a 104-degree fever, 200/90 blood pressure, and I passed out for the next seven or eight hours. It was a bad kidney infection and I was in the hospital for four days.

My sister talked about purchasing a Philips Lifeline with her two sons and one of them decided that it might be a good idea for her to have it. She fell at one point and landed on her front and it went off. She has the button around her neck. She got up and was walking to the telephone and by this time the call went through. So she was fine and the experience that she has had has been super. She's happy with it.

I had a heart attack about a year and three months ago and my daughter ordered Philips Lifeline. I'm happy with the technology but have never had to use it. My life is getting a lot better so I was wondering if I could cancel it.

My mother was having problems with falling. She fell and had double vision and then things got better. She's had Philips Lifeline for a few years now and it's a good thing to have. She wears it around her neck and it's comfortable for her. She's 91 years old on Friday and she lives alone which scares the daylights out of my family though she's living in an assisted living. I would be very unhappy if she didn't have the device since we need to keep track of her. There was one time that she didn't answer the phone quick enough and we made it so that Philips would call us and they won't send the police where they need to break into the house. They're supposed to call us after they call her and before calling the police. We don't want her to have her house broken into for the police to get in there to help her. Overall it's good to have it. If she had nothing, that would be not good at all because of her age.

I'm alone during the day and I've also had cancer twice. When I was speaking with one of my neighbors who has medical alert device, I thought it would be a good idea to get one. I called my hospital and they recommended Philips Lifeline. Everything's been fine. I've had a total knee replacement and I've been very careful. I know too that I can reach my family members if anything happens. However, sometimes I do wish I have the bracelet for the help button. It sometimes gets caught between my breasts when I sleep and I'm afraid it's going to come off. I also don't like it when it's wet after I take a shower. Otherwise, it's great.

My Philips Lifeline was a gift from my niece because she is concerned about me living all by myself. I am 81 years old, but I’m still working, so she wanted me to have something to depend on in case I need it if I have an accident. But everything’s all right with me. I get up in the morning and go to work. I work until two o’clock and then sometimes I go do my shopping, go to Wal-Mart if I need groceries and then I come home. My health is good, so I’ve been fortunate that I haven’t had any serious things, but I’m comfortable with it. The only thing is that on my sleep I turn around and I press the button. This was by accident and I called and then I got a call right away. I'm very happy and satisfied with it - it’s wonderful.

I have MS and live by myself. My legs hurt when I walk and my balance is off so bad because it messes with my eyes too so I purchased a Philips Lifeline. I keep the device on my neck and if I fall, I can always push the button. Once I was taking the necklace off and I dropped it, Philips Lifeline came right then and asked me what was wrong. I told them that I had accidentally dropped the necklace and that everything was okay. Also, there was a time when I was getting off the bed and when I got up, I had stumbled back into the wall and Philips Lifeline came right in and asked if I needed any help. I love them. I would gladly recommend them to a friend.

I had a hemorrhagic stroke and my husband decided I get Philips Lifeline. I would take the one that detects falls outside. I would be gardening and I could hear the Lifeline come on and go, “Mrs. Jones, are you there? Are you there?” Or I accidentally might’ve slightly slipped on the grass or something and it detected it, but I wasn’t in the house. That freaked me out because I didn’t want an ambulance showing up when I didn’t need one. So I got my husband to buy the bracelet one that doesn’t detect falls. It’s just a bracelet and I keep that in my pocket all the time, and I’ve never had any trouble with it.

I've had a great experience with Philips Lifeline. They've taken care of me very well. I've got a medical alert button on my wrist. It’s an excellent device. All I got to do is push a button and they're right there. I've had several heart attacks, shortness of breath and got bad lungs so I needed a medical alert device. And this is the first one I've ever had. I wear it everyday, even sleep with it but I've never used it yet. I'm 75 years old and I might have a bad day then and now but nothing bad enough to even have to go to the doctor for. The people at Philips Lifeline have been very nice and polite whenever I talk to them on the phone when they called me. When they say they're going to send me a new machine, they do. They order it and it's there. They treat their customers great. I would recommend them to anybody.

I tripped a couple of times and the Philips Lifeline team got the emergency people here right away and that’s a pat on the back for the local EMTs. I got the device because I had fallen and broken several bones. However, I’d like it better if it worked outside of the house.

My mom had a stroke and she doesn't always think right, so we wanted her to have something like Philips Lifeline if she's at home by herself. She wears the device around her neck so she has it with her no matter where she is in the house. Their customer service team have been excellent and everything has been fine.

My son got the Philips Lifeline medical alert service for me because I haven't been well. I'm under doctor's care. I have cancer and a number of other things. I wear my help button around my neck every day and at night too when I go to bed. If I fell or needed help, I would have something to take care of me and a way to get help. It means a lot to have it and I'm happy to have it. It makes me feel more comfortable and I'm very satisfied with it. Since using Philips Lifeline, I feel more independent.

I've been with Lifeline a few years now but it's fortunate that I haven't had to call them. They call me about once a month. Of course, I don't know who they are but they're very nice and want to know if I need any help and I said, "No." They are just checking up on me, so it's good, and they seem very friendly. I needed a medical alert device because I'm getting older all the time and I live alone but I'm close to my youngest daughter. My other daughter who lives in Miami and comes up about once a month in Vero Beach where I live, and goes to her summer home in the mountains in the summertime, is really concerned. And I have had a couple of falls in my later years that resulted in surgery. They feel more comfortable that I have a service available in case I should need it. She set it up and we were both satisfied with it. I would certainly recommend Philips Lifeline to others because I'm sure that if I did need them, they would be right on the ball.

I'm elderly and I live alone. I've fallen a couple of times but I never hurt myself really bad but my children decided I needed a medical alert device. Now I have Philips Lifeline. One time, someone came on the line and asked me if I'd fallen, and I hadn't. The only thing I had done is I had taken a nap and I had the necklace part over around my back. I must have whipped it over in the front so that it gave the impression that I'd fallen. It's good that it notifies someone if I fall and I've never had to push the button. I'm perfectly satisfied with it. It's comfortable, easy-to-wear and convenient but I would like to replace the string because it's gotten ratty-looking.

I once had a fall in the bathroom and I had blood all over. So I called Lifeline and they called the emergency and my daughter. Then she came over and the ambulance came and took us to the hospital. I have the medical alert device on my wrist, but I’m dissatisfied with it.

There have been no concerns with the Philips Lifeline so far. It's worn around the neck so it can be pushed if need be. Interactions with Lifeline have been okay and we haven't had any problems with it, so everything is excellent.

I had a fall and didn't know what caused it because I had a temperature of 104 and ended up in the hospital for a week several years ago. Last year, the same thing happened. I wasn't feeling bad but I ended up again with a very high temperature so my daughter got me a Philips Lifeline. The last time when she couldn't get in touch with me, she called my friend and my friend came in and used the Lifeline to get the rescue squad to haul me to the hospital. I haven't had to call Philips to take me to the hospital, but my medical device sits on the kitchen cabinet counter and I hit the reset button when it calls for it.

I once fell and I didn't hurt myself but somebody called an ambulance right away. They put me in a hospital but there was nothing wrong with me and they threw me in a nursing home which I objected to. It costed me a lot of money and my insurance company wouldn't pay. They dragged it out so it cost me over $2,800. Because I fell, my friend told me to take a medical alert system. My Philips Lifeline is a little more expensive than the others but it's very good. One day, I couldn't answer the phone and I didn't know if there was a short or something wrong with the alert system. Before I knew it, I had the policeman at my door because if they don't hear from you, they worry about you so they came right away. They're very good. It's worth the money. I wear the pendant in the house and it doesn't bother me.

My family works and I'm by myself in the daytime. I know it's not good to stay at home alone, but I can do a little housekeeping such as washing dishes. I do the supper meals for the family and I do my washing and things for myself. Nobody has to do anything for me, so I feel that I'm really dependable. I fell in the yard one day but I have my Lifeline on. It just so happened that it was time for my family to be coming home, so we didn't have to call them. I feel confident with Philips Lifeline if I have an accident because I keep it around my neck even at home. I'm very dependable on it because I have no one here. All I have is a telephone and if I can't use a telephone I'm in bad shape. I'd recommend one to a friend if they needed one.

Philips Lifeline is a great product and we've been very happy with it. I knew of the company and they are in Framingham, which we live close to. It's a local place and they had a necklace type of device that when the person fell, it would trigger and they wouldn't have to be conscious. My mom never pushes the button since she doesn't need to and the only time we've used it was when she has actually fallen, so it's triggered by gravity. It makes us feel more comfortable that if we're not sitting close to her, it will go off. We're at home 24/7 so there's almost no need for it, but we keep it anyway.

I was getting up to an age, having some health issues, and living alone. So between all of them, I felt safer having the Philips Lifeline in my house where I wasn't alone. I had it moved when I moved from Huntsville to Elkins and I used it one time in Huntsville when I had a blood pressure issue and was passing out. Then I had the same problem in Elkins. I had to have a pacemaker put in because my heart kind of quit. The quickest way for me to get help was to call through Philips Lifeline. I have had to use it several times. I hardly ever take it off. I don't use it in the shower except once or twice when I forgot it. I don't want the cord get wet so I have it sitting there and when I get out, it's the first thing that goes back on. I sleep in it and it's all day long. If I go out, I take it off because I don't have one that works out of my house. I feel secure with Philips Lifeline and I don't want to be without it.

Kathleen doesn't wear her Philips Lifeline device every day but wears it when I'm out of the house. I have a home-based business that takes me away from the house periodically and I wanted to be sure that we had an alert mechanism should she be by herself and need help. However, if it's anything over an hour, typically, I have a friend come in and be with her while I'm gone because I worry too much about what's going on.

Every time I've needed help, Philips Lifeline has been right there to give help for me. I had a wonderful experience with them. They're fine with me because I don't know what I would have done without them. I am old and have a lot of bad heart problems and COPD and I had began to fall and pass completely out. I had a real dear friend, she passed away a few years ago, and she had a Lifeline. She kept asking me to get one and I told her I didn't need one of those things. I said I've always gotten to the phone if I needed someone.

My daughters (one's nurse and the other is a physical therapist) recommended Philips Lifeline. They thought it would be handy to have when I'm in a car, or if I go into a store and have an accident. I've never used it yet since I have somebody who stays with me at all times but if I need it at a store, I would be able to use it. I'm satisfied with Philips and their team has always been very nice.

With the Philips Lifeline, I know that there's somebody out there now when there wasn't before I got it. I can push a button and even if I couldn't talk to them, they would know I need help. The help button doesn't bother me, I hang it around my neck and go on about my business everyday. I love it. Anybody that has had a stroke needs one. I didn't order the service myself. Somebody else sent it out here to me. The Philips Lifeline team was sweet and friendly to me. They brought it out and put it around my neck. They provided excellent customer service.

Dad is 96 in a few weeks with very limited vision, and moves like a 96-year-old does. He has family members right next door and someone with him a good part of the time, but he still spends a significant amount of time by himself in the house so he needed a medical alert device. The ordering process with Philips went very well and the interaction with lifeline team has been very positive. The device hasn't been used but he wears it all the time. The receiver seems to work correctly and so far, we've been very pleased with it.

I have all kinds of troubles so I needed a medical alert device. I had one before but I switched to Philips Lifeline because I had gotten over what I thought was an emergency and so that day, my daughter thought that I better have a necklace to wear and be safe when she's out getting food or something. She worries about me especially that I can't see well. It's been pretty good with Philips Lifeline and I'm satisfied with it.

We decided to get Philips Lifeline when I passed out in the bathroom one early morning and my husband was not aware that had happened. He assumed that I had gone somewhere for breakfast and didn't look for me until 2:30 in the afternoon when I didn't come back. I was still laying on the floor, he called the 911 and I was taken to the hospital and was unconscious until midnight. That was scary. So we looked for something that could detect a fall as well as pressing a button.

Ever since getting Philips Lifeline, I’m living like I always would. I know I got it if I need it. I just never had to need it. I fell a couple of times back before I got the Lifeline but I hadn't had any accident since getting it. I live alone and my daughter got me one and set it up for me. The customer service team was pretty good. The person who installed it said it’s for around the house. The help button is easy to use and comfortable to wear.

Several years ago, I had fallen five times and my children insisted I get a medical alert device, so I signed up with Philips Lifeline. The customer reps were friendly and helpful. I used to take the device off at night and then I decided that's not very smart, so I wear it all the time except when I go out in my car. The device does not travel with me to shopping, which may be a bad thing. Although there are devices I've seen almost look like a cellphone that you have to carry with you. There was a little mix up with Philips when I had my device replaced I finally received it. Overall, I recommend Philips Lifeline. I like the idea that if I fall down, the device will work.

My aunt suffers from dementia and needed a medical alert device so my brother got her Philips Lifeline. She's not smart enough to hit the button though - one time, she had lain on the garage floor for a night. I pressed the button when I found her and there was an ambulance for her in the shortest order. My brother and I also have had a couple of calls from Philips to check because the device went offline, but we haven't had any problems so far.

I highly recommend Philips Lifeline. Since having it, I feel more comfortable that if an emergency comes up, at least I have it. I didn't need to use it but I have used its medical alert technology. A couple of times it fell on the floor and I didn’t see because I’m visually impaired. Then they called me to verify if I had fallen or something has happened. Thankfully nothing had happened, I just didn’t see that it fell. And one time I was out of the house and I got somehow disconnected. They called my children and they were able to get in touch with me. I appreciated that. As for the customer service team, they were very helpful and friendly. I purchased Philips Lifeline as a safety when I'm alone at night. Thank God until now I haven't needed it in an emergency.

I had fainted a couple of times and fallen over and just didn’t get around very good so I purchased the Philips Lifeline. The ordering process was easy. I just called them and they sent it. It just sticks with me and I don’t fool with it. I wear it at night and don't have anything to worry about. I haven't had to use it but I'd still recommend it.

I'm living with my son now, but when I lived at my house, I had a different medical alert device. I switched to Philips Lifeline because I like it. The ordering process was excellent, otherwise I wouldn't have taken it. I am satisfied with it and I wear it all the time, day and night. I have it on a string around my neck and it doesn't bother me. However, one time, it got caught between my arm and the arm of my wheelchair. It went off and I didn't even know. On the whole, I'd recommend it.

I had a stroke about a year ago which was the reason I got the Philips Lifeline. I feel independent at least around the house where it’s in effect. Sometimes they call me if I dropped it and they think it’s an emergency so I have to tell them it’s okay and I haven’t fallen.

I’m having a good experience with Philips Lifeline. I have it so that I can call for emergency in case I need it because I've been having problems with my health and live by myself. I have used it a few times when I have to go to the emergency room. I am more confident and independent because I have it. I used to have their necklace but I broke out from it so I got a bracelet and I enjoy having it because it's on my wrist. I only wish they have an out and about life alert because I get on the bus a lot and my daughter gets so worried because I sometimes forget my cell phone.

The Philips Lifeline is my first medical alert device. My family moved me from Manhattan, Kansas to Wichita. I'm over 80 years old, was in a strange place and I fell once so my daughter ordered it as they wanted to make sure that they knew how things were going for me. The help button is all right. I just did not have to wear it because I feel my independence was taken away from me. I was pretty independent to start with and I still am. I’m very active. I do a lot of quilting with other people and go to different places but if I fall, I have a terrible time getting up. It’s just almost impossible. I'd highly recommend Philips Lifeline and their technology.

I like the Philips Lifeline - I've had no trouble with it. I've used it one time and it was all right. I'd recommend it.

I'd recommend Philips Lifeline although I have really no experience other than the one or two contacts we made to them in response to its use and we don't have any general notices to go to anybody else. I wear the little necklace around my neck, and I don't press that unless I'm in dire circumstances. The only time I would use it is really for difficult situations I find myself in.

My son ordered me the Philips Lifeline - I had an operation and a valve was put in my heart. I need it and it's there if there's an emergency. I got it in my hand If I fall down, I know I'm protected. Everything has been good.

We had fewer worries since using Philips Lifeline. We use it when there's no one in the house, and it helps us feel more secure. There's usually someone here but in those occasions, it's really good to have it. Also, the team of Philips Lifeline was great. We haven't had any emergencies but when there have been falls, they're right there and they're very nice. We had an entirely positive experience with Philips Lifeline. We'd recommend it.

I signed up for Lifeline for my Mother in Law who was at home hospice care. She lives fairly close to us so we do not need to be there around the clock. However, we want her to be able to contact us or someone in the case of an emergency. I was told about Lifeline through the hospice care and was told that the fee would be waived and the bill was monthly of under $30. We are not rich but this service is necessary. We noticed an $80 billing error because they forgot to waive the setup fee.

My son had talked to somebody who was with Philips and was pleased with it, so I thought it would be a good one to use. I haven't had to use it much, but I've had to depend on it once. Since using it, I feel more secure that if something happened to me, I could get help in a hurry. The device is around my neck and I don't take it off, except when I'm out. The cord, however, is getting a little old-looking and I get cream on it. I think it would look better if I didn't bathe in that cord and sleep in it. I haven't had much concern yet, but the people at Philips have answered a few times when I left a note that I had made it ring. Overall, they are very prompt. I would recommend it.

My mother was at one point living alone. Although she's not anymore, there are times when I'm not here so the Philips Lifeline is a safety measure. She has her walker but still does her own checkbook and goes out with her friends. She's always been independent but worries that she might fall some place and can't get to a phone. Since she has her medical alert device available, she's got fewer worries and feels safe. She wears it around her neck so it's convenient and easy to use. It's always with her. It's fine for in-house use. Although they're coming out now with ones that cover you wherever you go, her Philips is adequate for her right now. They do a test every month and if she punches it inadvertently, they'd call immediately and reset it. Every once in a while, they replace something to upgrade a button and they always mail it. They've always been great and very helpful.

Joan fell and broke her hip and got the Philips Lifeline. However, she won't even wear the necklace that comes with it. She tried, but she's not in good shape. Nevertheless, they do a good job.

I've had Philips Lifeline close to 5 years. My husband got in a hospital and my children said I couldn't stay here alone unless I have the device. I haven't ever had to use them yet, thank God. It’s comfortable and convenient for me to wear. It just hangs around my neck and I never take it off unless I leave the house.

I had fallen five times several years ago. My children insisted that I get a medical alert device so I went with Philips Lifeline. Since I had it I'm slowing down and I don't worry. I used to take it off at night but then I decided that's not very smart so now I wear it all the time except when I go out in my car. It also doesn't travel with me to shopping which may be a bad thing. But it's comfortable and easy to use. Also, the customer service have been friendly and helpful. Their ordering process was also good though there was a little mix-up when I had it replaced (but I got it eventually). Now I've gotten used to having it and I like the idea that if I fall down, the medical alert will work.

I just had some medical problems and I thought I needed Philips Lifeline, so my kids wanted me to have it. It works fine and I have nothing except good things to say about it. The ordering process was easy, and they have an excellent and friendly customer service team. This medical alert technology is great and I wouldn't do without it.

My daughter and I talked about getting a medical alert device since I live by myself and I thought I needed it, so I told her I wanted to get it, and she ordered the Philips Lifeline. It's always been good whenever I talk to anybody there, and they’ve been very helpful. The company had to change the button for something a little different, and they’ve done a good job. I sent the other one back. My kids are happy that I got something like this. Now they know that I can push the button if I needed to.

I fell and broke my hips which led me to get a Philips Lifeline. I wear it around my neck all the time, and have fewer worries and feel more independent. Very good experience.

My daughter encouraged me to get a Philips Lifeline, and she came in one day and we talked business. After that a man came and set me up. Their customer service rep was very pleasant and friendly. I’ve used the device a few times and I’ve been very satisfied. I’ve got myself to the hospital with no help a couple of times. I wear it all the time except when I’m out because it only works in my home. I feel very happy and comfortable knowing that I have the Philips Lifeline.

I lived alone so my children felt that I should have a medical alert device. They showed the picture of the Philips Lifeline in the magazine and told me that was what I should order. I haven't used it so far and the battery is dying. Moreover, I found out that I can get one from another company that is more reasonable and gives me the same coverage as it does. I'm dissatisfied with it because I pay $35 a month while I can get one for $19.95.

I didn't know I had an ulcer and had a surprise ulcer operation. I was in the hospital and when I came home, my family thought I ought to have a medical alert device because I live alone, so I got Philips Lifeline. I haven’t had one bit of trouble with it. I forget I'm wearing it and that it’s on half the time when I go to the hairdresser or somewhere. A couple of times, we lost our power when we had some of the storms this summer. And the device came on saying there’s a phone off the hook. So I talked to them and told them it was a loss of power. They're very nice so it was very easy to get it straightened out. Overall, I had a very good experience with Philips Lifeline.

The ordering process for the Philips Lifeline medical alert device was very easy. I purchased one because I live alone and I was concerned about being older and what I would I do if something happened to me. First time I got it, I put it around my neck and I don't take it off. Now, I feel safe being in my home and knowing that if I need help, I can push the button and get it.

Philips Lifeline was referred by my sister-in-law who had it. I ordered it for myself. I do live alone and needed a medical alert device. It's easy to use and comfortable to wear. The customer service team and their overall friendliness have been excellent. Since I had it, I go about my normal life activities. I feel more secure when I'm in the shower and I'm very satisfied with them.

The Philips Lifeline is easy to use and comfortable. I wear it around my neck all the time. I got it because once in a while I'd have a fall and my neighbors want me to have one since I'm living by myself. It's really good and nice to have around. It's a safety item, and I'm pleased with it. The people I've talked to were also very nice. They buzzed me a while back to see if the machine is working. The only time it's gone off is when I've accidentally hit it. I'm surprised they have called 911. I’ve had several calls recently wherein some outfit is offering free lifeline services but, so far, I’m staying with Philips.

Philips Lifeline is number one and they get right out here. I needed a medical alert device because I'm on a walker and have a lot of experience of falling. I had my hip replaced in 2008. In 2012 it started coming out and dislocated seven times. The last time, it came out on a Sunday morning. I had to call Philips and told them, "Bring an ambulance and make sure it comes." The ambulance came and took me to Fort Sanders. One time, I couldn't get out of the bathtub and had to call Philips. I've had a great experience with the lifeline.

I got the medical alert device years ago for my husband who has since passed away. I was concerned with my father's mobility and falls so I handed it to him. It has been wonderful and makes me feel so much more secure for him. He feels more secure with it too, therefore, he's more mobile now. It's an outstanding product and the Philips Lifeline team is always very pleasant and professional.

I live alone and I was in the hospital last winter, and I need to have something when I get home so I got a medical alert device from Philips. My niece ordered and set it up for me and paid the first three months while I pay every month. I feel more secure and would recommend it to help people.

I'm very satisfied with Philips Lifeline. I haven’t had serious uses of it yet but I've got it and I’m very comfortable with it. I’ve got good experiences.

My sister had used the Philips Lifeline and was happy with so I went ahead and signed up to be on the safe side. I was also living alone and although, I have two very special neighbors, I need to be able to warn them that I needed help. Philips Lifeline is excellent. I have used it 4 or 5 times, and got transported to the hospital each time. If I had accidentally pushed the button, the call still came through. They also have excellent customer service. I recommend Philips Lifeline. I have offered the information to people on the bus line. Whenever somebody said she was recently widowed, I said "you need to get a call button."

My mother's been with the Philips Lifeline now for several years. She's 99 years old, in a power chair and has to have assistance to transfer. When she gets up in the morning, it's one of the first things she puts on and if we forget to put it on her, she notices right away. Their team has been good. They do their periodic checks to make sure they can hear anywhere in the house. The device is great. We've had no problems and would recommend Philips Lifeline.

I fell a couple of times, and one time I was on the floor and didn’t know how long I was there, so my kids insisted I get the Philips Lifeline. I obliged, and I haven’t had to use it since my purchase. The cord around the neck sometimes gets rubby, but I hardly know that the Lifeline is there most of the time. The device is good and dependable.

I have neuropathy. I keep falling because I can't feel the balls of my feet. It's really bad and it's getting worse so I needed a medical alert device. I got Philips and even if I still can't go out by myself, I feel more secure. Two months ago, I was walking from my living room to my kitchen and don't know how I ended up in the bedroom. I fell and hit my head on the bottom part of a carved foot apparatus on my bed. I knew I was bleeding so I pushed the button and they were right here. They got the bleeding to stop and put 6 staples because I split my head open for about an inch and a half long. If I didn't have Philips and there hadn't been any management here where I live (sometimes there's none), I probably would have bled out because no one else could get in. It was 9:30 in the morning and I still have my apartment door locked. My medical alert device saved my life.

One of my family members ordered the device for me. I was falling and passing out a couple of times. I can use it when I fall. Since using Philips, I feel a bit more secure. I haven't had any problems with them.

I had a heart attack and I live alone so I required a medical alert device and I've had it for a year now. I got a bracelet from Philips Lifeline and don't have it around my neck anymore. I'd recommend it.

My Philips Lifeline device is easy to use. I needed one because of the Pacemaker. I put it in my pocket and walk around the house with it. It doesn't bother me nor does it make a bit of difference. I fell and hurt myself and the device was jagged and keeps poking me, reminding me all the time it's there. I haven't had to use it for anything yet, but it gave me peace of mind knowing it's there.

I got Philips Lifeline alert device because I have a medical problem. I wear it around my neck and it's very comfortable. I don't have a problem with it and I'm contented. My daughter feels comfortable with me having it and it makes her happy. She feels that if anything happens it's here and I can use it. When I check in once a month, the team are very pleasant. Overall, Philips Lifeline is great.

I’ve been satisfied with Philips. They call every month and have been friendly and helpful. I've had the device for so long now it's loosened. It won't stay in place where it's supposed to be. But overall, it's been an excellent experience.

I'm satisfied with Philips. I put the device on in the morning and take it off and keep it by the bed when I go to sleep.

My mom is 86 years old and frail so she needed a medical alert device. She loves the lifeline and it hangs around her neck. It was my sister who ordered it and the process of getting the device went fine. The Philips Lifeline team calls her to check and make sure the device is still working. They're great and they reset it for her occasionally since she might hit it when she's getting dressed. Overall I'm glad we have it.

I'm 95 years old and I live alone that's why I got a Philips Lifeline. I don’t wear it very often because I haven’t fallen down or broken a leg but I should when I go outside like walk to the mailbox - I don’t get out much. However, with the Lifeline it’s in the back of my mind that I can always push the button. All in all, it's been fine and I would recommend it to a friend.

My mother ordered a Philips Lifeline for me because I'm in a wheelchair and I fell occasionally. I needed some help and had to be picked up by firemen at one time. On the whole, the product was okay but it was unnecessary because I have a cell phone with me almost all the time. Also, it goes off when I move so I don't use it anymore. I wouldn't consider getting another one too.

The Philips Lifeline medical alert device is comforting. I got it because I had fallen and wasn't steady on my feet. It's easy to use and comfortable. I wear it all the time. The only thing I worry about is if I'm out in the car or someplace, it doesn't carry me, whereas with other companies, I hear it does.

I'm a heart patient and I'm visually impaired. I have neuropathy in my feet, and I used to really have a stumbling problem, so I purchased the Philips Lifeline and their reps have been great. I've had questions at times, so I've called them and pushed the button, but once in a while it seems that it takes a few minutes to get there. I think they should be instant but they take a few moments. Otherwise, I'm satisfied with them. The device helps me feel more confident when I’m in the house, but I wish it worked when I’m outside. They have another product but it’s too big for me to want to take it around with me.

So far, everything's fine with Philips. I have no problem so I'd recommend them.

Purchased GO-SAFE system. Had to have call button replaced 3 times in as many months. Tested service on 4th of July weekend. Philips Lifeline had skeleton crew on for holiday, took 10 min to get a response. Tested a week later, took over 10 min for response due to "tech difficulties." I purchased this for PEACE OF MIND!!! A undependable system is worse than no system at all. Have arranged to return unit.

I needed a medical alert device in order to get medical attention quickly whenever my heart would stop, so I ordered the Philips Lifeline. I like the product, it’s easy to use and comfortable. I’ve used the help button several times and the technology used in it was very good.

I wear my Philips Lifeline when I’m by myself, and I feel safe. I’d recommend it to somebody.

We used Philips Lifeline one time, but that experience was very good and the Philips team was very quick to respond. The medical alert device was needed by someone who has Parkinson's disease. He was falling all the time and needed to get an ambulance here to take him to the hospital, so it's good that we have Philips. The help button was easy to use and the medical alert technology is excellent. The customer service team and their overall friendliness is also excellent.

My brothers and I decided it would be good for my mom to have Philips. She feels more secure now that she has it and it's very easy to wear.

I had a couple of strokes and my children had a fit since I was living alone so my son ordered Philips for me and so far it's been very good. I have the necklace and I tuck it into my bra because when I first got it, it went off. The first one may be defective because it goes off when I was doing very simple things and not pressing the button. I did complain about that and they sent me a new one, and ever since then I haven't had that experience. I haven't had any problems where I've had to press the button, but I do feel more secure if I fell.Overall, it's a very satisfying experience with Philips.

I like my Philips medical alert device and I wear it all the time. I've had it for a few years and I'm very satisfied with it.

I'm very secure with my Philips Lifeline. I got one because I've fallen, and couldn't get up and I didn't have anybody here at the house. I talked to a gentleman from the Philips Lifeline Team a while back and he was friendly and helpful.

I'm doing fine with my Philips Lifeline. I needed a medical alert device because I could fall since my back and legs are weak, and it's for getting help. I live out in the county and my children are not that close during the daytime, and I have fallen a couple of times. I've bumped the device a couple of times, and although it has always been an accident when I bumped it, the Philips staff have been very generous in responding right away. The only thing is, when I go to bed, I don't know where to put the device because I don't want to sleep with it. But I'm very satisfied with it. I feel more secure.

I'm not having any problems and every once in a while I'll accidentally set off my necklace and I get a prompt call from Philips Lifeline. Everything is operating as it should. I would recommend Philips Lifeline.

Philips Lifeline has been effective. I had an occasion to use it once to get assistance and have somebody come over. Since then, for a couple of times when I fell or tripped, although I haven't needed it since I was able to get up by myself, the Lifeline did register and notify people it's supposed to.

I had a couple of episodes with vertigo but back then we didn't know what it was. I had to call an ambulance, and being a widow, I needed to have something in the house that could get me some help so my children ordered a Philips Lifeline for me. Using Philips, I feel more secure and I don't worry about it. Being able to leave the house and still have the security of help is important to me. I'd recommend it.

I was ill and the doctor wouldn't let me stay by myself unless I had a medical alert device. I haven't had to use the lifeline but I know I have it in case I do need it. I wear it around my neck. I am 102 and a half years old. If I live until Feb 21st, I'll be a 103. I live by myself and I feel security with my Philips Lifeline.

When I had a light stroke, the Home Help asked me to use a medical alert device and I said yes. It helps because I've got a bathtub and I can just walk in. I would recommend it to some friends.

I had fallen, fractured an arm and couldn't get up, so my family urged me to get Philips Lifeline. Now, I feel more secure and my experience with Philips has been good so far. One problem I have, since I shower with it, it starts to get smelly after a while and I don’t know how to resolve that issue. It's important to have it on when you shower. Most of their representatives were pleasant except for one instance. Some years ago, it kept going off by itself. I was away at a doctor's appointment when it went off. And so my neighbors had to call, my friends rushed over here and of course I was gone. When I came back and called Philips Lifeline, they were pretty rude and kept telling me that you must've pushed the button accidentally. They made me feel like an idiot. I kept telling them I wasn't even home, how could I have pushed the button? It was very frustrating. So finally, they changed the button and since then, I've had no problem.

I needed a medical alert device because I wanted to be able to contact my family if I needed them, and Philips Lifeline was the one available so I chose them. I feel safer since using it. The help button makes me feel there's somebody around that I can get a hold of.

I still work and my backyard is my office so I'm pretty mobile and the Philips Lifeline works for me. It's on my wrist and I'm content knowing that if anything, I can just pop it. Their customer service team try to be exceedingly helpful and respond to request or call me about something.

I'm an elderly lady who lives by myself and I think it's a good idea to have a medical alert device. This technology seems to be doing fine. I wear my Lifeline around my neck and it doesn't bother me at all. If I fall, I press the button and I hope there'll be somebody there to answer. Their representatives are always friendly and helpful. Though I have never had to use their customer service, I’m satisfied they'd be okay. I would surely recommend them to a friend.

I'm almost 89, had both my knees redone, and open-heart surgery. I have a Philips Lifeline and it is wonderful. I feel more secured and confident with it and I can walk and not be afraid to fall. I accidentally hit the device twice and they were very alert - they were right there. Also, when the battery went out, they sent me a new one. They've been real efficient and their customer service is great.

After I fell down a couple of times, I realized I needed a medical alert device so I purchased one from Philips Lifeline. The customer service team was very friendly. It came in handy a couple of times when I fell down. And once or twice, the EMT showed up on a false alarm. Having Philips Lifeline has given me a little more confidence and in general, I'm happy with it.

I worked at a hospital for 25 years so I was familiar with Philips medical and I knew that they had good products. So I got them and I love it. I've got the one where if I fall out and I can't push it, they'll come anyway. And that happened to me and I was glad I had it. And sometimes I accidentally push it and they're always really nice and they don't get upset at me. And I really appreciate that. I feel more independent since using it and I'm going to call and upgrade it to the one where I can go out in the yard and push it if something happens.

I broke my back and I have to go on a walker. My balance isn’t very good so I fell many times. One time I fell and cut my head open, and I’ve used Philips Lifeline to have people come take me and have my head sewed up. I’ve had good luck with it so far and every time I’ve needed help, I’ve got it. I feel confident when I have it, and I’m always glad to know it’s still working and I check on it often. Customer service has always been nice whenever I’ve talked to them. They’re very cordial and pleasant. The device is perfect, and I’d recommend it.

My mother is 90 years old and my brother ordered a Philips Lifeline for her. It seems to be working pretty well. She hasn't really needed it very much because one of us is usually with her, as much as we can. It's a precaution we want to take just in case we are not around if she falls. It also makes her a little nervous if she drops it when she's taking it on or off because she gets a phone call and then she has to run to the phone. But she hasn't done that very often. I would recommend Philips Lifeline. They respond to her quickly and it's easy for her with that thing around her neck. When we set up the new system needed for the new fob for her neck, I did need help setting it up because I skipped a step. They were very helpful and they walked me through it. It took no time at all to get it reprogrammed.

My Philips Lifeline is very, very good. It’s wonderful for me anytime I want it or needed it and I haven’t had any trouble with it. I would certainly recommend it to a friend.