Lifeline Reviews

I'm getting older and the boys thought I needed a medical alert. I've had Philips Lifeline for years and I wear a kind of necklace which doesn't bother me and I feel safe with. I wouldn't give it up for anything and it has worked real good every time I've needed it. I've used it several different times because I fell or I had a stroke. Then the reps I've talked to were real nice. I'm very satisfied with Philips Lifeline and I've recommended it to several of my friends.

I have multiple sclerosis so my parents got me a Philips Lifeline. There's a couple of times when I've accidentally thrown the device down and that was a false reading but somebody thought something had happened to me and there was an immediate response. It was a good experience.

I kept falling so I needed Philips Lifeline to get some help. I wear it on my neck all the time except when I put on my bra because it gets tangled up. I don’t have to charge it as they send batteries when they're running low. I’m legally blind so my daughter reactivates it for me. When I first got it, my cat got on my lap and somehow pushed the button. They told me to turn it backwards so my cat can't push the button. Since using Philips Lifeline, I feel a little more secure and I wouldn’t be here if it weren't for them. My brother found me unconscious one time not long ago and he pushed the button and got me help. They said that if he hadn’t gotten here when he did, I would have died. I had also passed out another time and when I woke up, I pushed the button. They called my name and I was able to talk with them. It didn't take long for the medics and the ambulance to come. They also called my daughter and she got them in here.

I do not want to fall that is why I got Philips Lifeline. I’m 86 years old and I’m fairly in pretty good condition other than having cancer, which is in remission. I'm alone all day, using a walker in the house - my daughter lives with me, but she works. I once had it around my neck for a while, but I decided to go with the wristband. The device is fine, but I need a strap on my wrist that stick together. Also, I would like for it to be a little cheaper.

When you're 94, you're not terrified. You're used to a lot of things. One night when I was showering and I wear the device in the shower, I have a wand that I take off and use to rinse myself and it fell off the seat and I reached down too fast to get it not realizing that it thought I fell and it started talking to me by my bedroom and I'm in the shower and I'm wet and I can't answer it.

I heard a lady say she heard someone break into her house and she set her medical alert device off and they ran away. I thought that was a good idea and I got the Philips Lifeline more for that than anything else but now that my balance is getting worse, it’s a comfort to know that if I land in the middle of the floor, I’m not going to die there. I’ve actually had this thing for close to 12 years now, pretty close after my husband died. I was always alone and the Philips Lifeline was a great comfort to me.

I had a stroke so I got a Philips Lifeline. I've pushed the button by accident and everything went fine with their team. I wear the device around my neck and it's easy to use and comfortable. It's been a great experience.

I have a visual problem so I got a medical alert and my son suggested Philips Lifeline. It's been working okay and it's convenient but only good at the house. It won't work when I go out anywhere so that's one drawback. Also, it's too expensive and they gave me a set amount to pay every month. Still, I got them on the line when I tried to get it tested. It's nice to have Philips Lifeline available.

I've had real good luck with Philips Lifeline. I am living alone and my two daughters live close by, but now, one is going to be living in Japan for a little while due to her husband’s employment. And then my other daughter has just left for Texas because she went with Toyota. But even before that, my daughters got me the Lifeline because I was living by myself. I, fortunately, have not had to use it, but I have a lady friend that has used it twice because she also lives alone. She said she got the best service. The ambulances were there Johnny on the spot. Prior to all that incident with my friend, my daughters felt that since I was getting up in two years, they did a research on it and decided that Philips Lifeline was one of the best.

I was falling quite a bit, and my daughter and son thought that I better get a Philips Lifeline because I am a widow and I'm home by myself. I was getting sick too, and I would pass out, so they felt that it would be our best bet so they got it for me. It's good around my house, but if I have to go up to the store or something, it doesn’t go that far, which is fine because I still have the 911. I've had a great experience with the Lifeline team. If I happened to touch the piece that is hooked up and it comes on, they respond and they try to get a hold of me. Also, when it comes with my bill, they usually tell my daughter right away if I had made a mistake or if I paid too much.

I had had a few falls. The first time, people had to get somebody to come and knock the door down to get in because I couldn’t get up. The other time, I had given somebody a key. I decided that I needed something where I could call somebody who could get to me because I live alone. I wear the Philips Lifeline around my neck, which is comfortable, and when I do fall, I just press the button and someone gets right on. Not so long ago I fell outside. I didn’t know if the unit would work outside, but it did and help came. They’ve always come through for me so I've been very pleased with it.

My husband stayed with me, but if he goes out, and I'm here alone, I wouldn't have anybody. If I fell, I couldn’t get up. Also, I walk with a walker all the time. After he died, for a while I was all right. I was working, but then I had to quit because I was afraid to drive. I went to go to work one day and I ended up somewhere I didn’t know where the heck I was. I've had Philips Lifeline for years. My son got me this thing and I wear it around my neck all the time 'cause I'm going to be 98 in November. I wear it underneath my blouse because if I have to go answer the door, and I never know who it is, I wouldn't want them to know that I was here alone.

My Philips Lifeline button is working fine. It’s easy to wear and carry around. It was horrible when I fell down coming out of a shower and I didn’t know how I crawled to open the side door, all full of blood, not a broken neck but it was almost broken, and I was intensive care for two weeks. But, Philips Lifeline responded right away. They were able to help and I’m very proud of it.

My mom has been using Philips Lifeline for about five years now and it’s been working wonderfully. I live with her, but at the time that we considered getting her a medical alert service, I was working and gone. When my mom remembers to call in, their team was fine. I would recommend Philips Lifeline. They should keep doing what they’re doing.

My daughter set up the Philips Lifeline for me as I'm not in too good of health. I have less worry. If something happens, I know I can call on them and that gives me a feeling of security. I called once and they came right away. They called my daughter at the same time, so they both came. I was in the shower and passed out. But fortunately, I had enough sense and time to turn off the shower and get out of the shower. And that's all I remember. The button is comfortable to wear but I wish I had a different strap on it. It's kind of bending awkward and I wish I had something more attractive to wear for the straps.

I'm 91 and I live by myself. I still do everything but I can't walk without assistance from either walker or cane or I have a hub around outside. My daughters thought that having a Philips Lifeline was the best thing to do. My experience with Philips is great. I accidentally set it off yesterday. I went to move the monitor and it went off and they were right there with me right then. It's really a good thing to have. However, it's a little higher than some of the life alerts. But if you read the fine print on the others they said they may detect a fall. But with Philips, when you hit the floor they're there for you. I'm very satisfied and I'd recommend Philips Lifeline to anybody.

I live alone, I'm 91 years old, and getting older and more tired, so I want to have help. I still can take care of myself, but I'm happy that I have my Philips Lifeline device. It's security for me. I'm comfortable with it and I would recommend it to friends.

I feel more secure having Philips Lifeline. I wear it as a necklace and it's comfortable. Also, their reps are great. I’m satisfied.

I have positional vertigo and I have fallen a couple of times. I’m here alone and my Philips Lifeline medical alert device makes me feel better and I worry less, knowing that I have some people that I could call and who could help me if I needed them. I wear the alert device with the help button around my neck, but the string shows and the device seems a little heavy at times, so I have to take it off quite often.

I like Philips Lifeline and I feel good and safe with it. I'm 93 years old and I live by myself and my kids got it for me. One time, I dropped it accidentally while washing dishes and it came on. It worked so that made me happy, and the person on the line was perfect. I would recommend Philips Lifeline.

I'm having trouble with my Philips Lifeline device. It doesn't stay on. It doesn’t hold a charge and I have to charge it every day. I reached out to them over the phone but nothing was done about it. They said try charging it for a whole day, which I did. Then it didn’t do anything. This device is useless.

My Philips Lifeline device has been working fine. The only problem I have with it is it’s a little awkward. I cannot stand up straight like most people do so I have to bend over consequently. I’m wearing a necklace style of it and it hits the bathroom counter and so forth. So, I’ve learned to tuck that in when I go to lean over the sink. I don’t need it, but it’s a security feeling that I have it. I recommend it.

I have heart problems and I just used my Philips Lifeline today. I sent a doctor, something had been going on and I thought there was something wrong with my heart. I contacted the doctor's office as he said a report and I got it and everything's turned out all right. This is the second medical device that I've had from Philips. The first one wore out.

I had a hip replacement and we totally thought that I should have a medical alert device. I have Philips Lifeline and my children don't worry about me as much because they know I have it on all the time. It's like wearing a necklace. When I go away, I don't take it because I don't need it. I just came back from Boston. I was there for two weeks and I put it on the same way I do every day. Their reps used to test the equipment and call once or twice a month, then all of a sudden, they stopped. But when I needed them, I pressed the button and it didn't take long for them to respond. They connected me to the hospital and they came. I'm very pleased with their service. They're wonderful to work with and I wouldn't change at all. I will also recommend them to a friend.

I have problems with my knee and hip so I use a walker in the house and I'm very careful of what I do. I also work out in the yard a lot so my family insisted I get a button to wear in case I fall out in the yard. I got Philips Lifeline and wear it as another necklace. It makes me feel better that I have my button I can press especially if I'm out in the yard working. I only wear it in the house because I can't wear it when I go to church or grocery shopping. Also, they check on me to see if I need anything. They call and I tell them that I don’t need anyone and they hang up. I'm satisfied with them.

I have fallen and broke my hip. I didn’t take a chance on something happening again and may not have any way of getting in touch with anybody. The Philips Lifeline device makes me feel better knowing that I have something to take care of me. I also have the security of having it there if I need it. I was fixing to answer the telephone and I accidentally bumped the device, and I got a response immediately.

I have a stiff leg and I can’t get up because the knee was taken out of my left leg, and a rod was put in my left leg. Therefore, I cannot crawl on one of my knees. Getting around is difficult, and it is an ongoing problem, so I decided to get a medical device. I’ve had Philips Lifeline for a year and a half now, and I wear it on my neck 24/7, except when I take a shower. I’ve only fallen once during this time, and Lifeline was just perfect. I was getting dressed early in the morning when I hooked my toe and toppled over the floor. I called Lifeline, and the fire department came and rested me back up on my feet. I’m hooked up to St. Joseph Mercy Hospital in Ypsilanti, and I have a sit down and pushed the Lifeline button to test. They answer almost immediately, and they’ve responded very well.

When I talk to the reps at Philips Lifeline, they’re really courteous on the phone. However, there was a problem with the device a while back because it went off and I was in the shower and didn’t even had it on. I had the ambulance and everybody coming up here. Also, I go out of town to my daughters and I'm curious if my machine here at the house will not pick up with me if I’m 5-6 hours away from it. I felt really bad because it had it done twice. I had to go to Kansas City which is six hours from where I live. But, they called my son and asked him because I said I was supposed to report in every other Monday.

My wife had Philips Lifeline before I did. She passed away and I took it over. I wear it on my wrist. I’m 89 years old so I thought it was a good thing to keep. Plus, the people at Philips have been very good.

I had a stroke and I've been paying for my Philips Lifeline since 2012. I'm 86 while my husband's 80 and he's gone a lot now to do errands or buy groceries. When he goes out, I'm left by myself and it's nice to have the Lifeline. I have the necklace and I pay $30.95 a month for their service. We have the device in the house because I don't go out very often to the doctors and it has been very good. It's all set up with the telephone company. At first we didn't have a house phone because we only had two cellphones. I gave up my cellphone since we had to have a phone put in to the house to hook it up. Last week, my husband called them because something happened on the Lifeline phone. Their guy Ronnie came over that morning and fixed it. They said they don't like to have people go without it so we've been very lucky.

I had a stroke so I am a person who is subject to fall. Philips Lifeline is my first medical alert and I feel a little bit more confident because I know that somebody will be here to help me if I need it and I’m home alone. I have punched the alert by mistake when I picked up my clothes basket to fold my clothes and the device fitted right there on it. The people have always been so sweet and nice and so far, I have not had a fall.

I'm elderly, I fell a few times and I have a heart condition. So my daughter bought the Philips Lifeline for me. Now I worry less and feel much more safe. I know if something happens that I can get help and if I can't get up, I can just push the button. Hopefully somebody will come and help me. The device has gone off a few times because I was careless and their reps were very prompt in responding. The first time, they showed up at my door within 10 minutes, and the manager of my apartment and my daughter were notified. I was in the shower and I didn't know it went off. But we cleared it up that it was not an emergency. I used to take it off at night because I was afraid that I was going to have it go off. Then, I just forgot about it and now I don't even know I have it on. It's just there. I'm satisfied with my experience and I'm glad that I have it.

I'm 88, and I got a congestive heart failure and COPD. My Lifeline device around the neck is all right, but I got a call over a month ago that said my battery is low and they sent me another one and my console has been blinking ever since. I got something in front of it, so I don’t see it when I’m sleeping, but it’s been blinking for about a month now. I don’t know what the deal was when they called and sent me the battery with all the instructions. They even called my neighbor at the same time, the one that’s on my list that can be called. Nevertheless, I'd recommend it. I’ve had two or three new devices since I’ve had it, so I’ve had it for seven or eight years already.

So far, I feel good about the service that I have received from Philips Lifeline. I’ve fallen at a time or two and they answered me. I wear it all the time and I feel safe having it. It’s no fun to wear it, but I have to to protect myself. The only problem I have with it is it costs an awful lot. But as what they say, you get what you pay for.

I live alone and I wanted someone to check on me to know if I’m okay or not. I got Philips Lifeline and so far, my experience with them has been satisfactory.

Most of the time she's in a wheelchair and uses the walker every now and then. She's glad to have the Philips Lifeline device. She has people here to get her up and then take her to the bathroom, but she still keeps the Lifeline on. Sometimes she might leave the table with the wheelchair and go and try to stand up. She's glad to have that just in case she makes a mistake and she may fall. We've used it several times. She fell outside, then we had to use it to call for help and somebody was here in just a few minutes. It's just very handy for her. She needs it, and she's doing real good with it.

I live alone, and my family was mostly the reason I got a medical alert device. But the Philips Lifeline has been a waste of time and money, and I'm thinking about getting another one. It's only good around the house, and I feel it would be more valuable if it was one that was with me wherever I was. It doesn't fit in my everyday lifestyle. It hangs on the head of my bed, and that's it. I leave it there. A Lifeline just around my house is silly.

When I got my Philips Lifeline device, it was serviced through a hospital in Topeka which is about 50 miles from here and that was as close as I could get. I felt good having it within that distance. They came out whenever I needed something done, sometimes when I didn’t even know that things were needed. I have great service from them. I use the neck pendant and it doesn’t bother me. The only problem I have with it is sometimes it accidentally gets pushed when it isn’t needed. But I’ve been really happy with it, and happier when they were in Topeka.

I'm 93 years old, I live alone, I have shorter breaths and I don’t get around like I used to, but I'm getting along fine with Philips Lifeline. Every once in a while, I'll bump it and they're right there. And when I call in, they are quick to respond and are very friendly. I couldn’t be alone if I didn’t have my Philips Lifeline, and I'm thankful I'm as well as I am.

My brother got a Philips Lifeline for me because I keep falling down. I like it, it comes handy and I'm now used to it. I use it to call my sister because I lose track on the number every time when I try to dial. The lifeline team gets in touch with my sister right away and it helps a lot, like if I have a doctor's appointment and I get in touch with her right away and she says, "I'll be there." And now, I'm in a facility. It's a nice place so the only reason I use it is to call my brother who lives far away and I have to get in touch with him sometimes. I don’t use it for anything else and for emergency.

I had a kidney transplant nine years ago and then I had a heart double bypass about three years ago so I needed a medical alert device. I’ve had Philips for a while now and I really enjoy it. They’re very accurate and very responsive. It gives me security that if I need something I got a button right there since it’s gonna help. The button also fits into my everyday lifestyle very well. It doesn't bother me at all. I'm very satisfied with Philips Lifeline.

My father is getting old and he has bad hips and falls. He's actually quite healthy for a 90 year old. He had a hip replaced 16 years ago and now he's starting to have trouble with it so he has to go and have it looked at to see if it has to be replaced again. The Philips Lifeline is here just in case when I'm not here or if nobody else is around. He got the device that goes around the neck but he doesn't wear it. And he doesn't take it with him when he goes out because he said it looks ugly.

I'm a widow and I live by myself, so I enjoy the security of having it. All I have to do is punch a button. I’ve used it several times -- in fact, the day after my husband died I had a really bad fall -- and I’m very satisfied with it. The thing I would like to do eventually is to get it to where I don’t have to just use it like 50 feet from the house. My mother-in-law also had the same service and she states that I am not going to live by myself if I don’t have a Lifeline. When I fell again, and when I got home, I had a new Lifeline. They wear out eventually as I wear mine all the time in the shower, so their team replenished it. I’m very satisfied and I don’t have any complaints at all. This is better than a pet :)

My sons got me the Philips Lifeline. I'm by myself and they don't like that. The device is convenient to use and there are times that I forget to take it off when I go outside with somebody. I've also hit the button and had it go off a couple of times. Their reps were nice and their response was pretty quick, though sometimes it took them a little bit longer.

With my Philips Lifeline device, my loved ones have peace of mind. I’m extremely careful, and swear I could get along without the pendant, but my family wants me to keep it. I had hip surgery four years ago and I still use a walker when I feel I need it. I realize the device is there for a purpose. It’s a nuisance, though. When I bend over, if I don’t watch it, it lands in my soup, so what I do is I wear it as short as I possibly can, and then it stays and doesn’t go too far. I have had a couple of emergencies that were a mistake. I've had the ambulance come up to see how I was and I said, “I’m fine. I’m just going to bed right now.” My experience with Philips Lifeline has been pleasant.

I've had heart attacks and then I have had where I'd just pass out. With Philips, I feel more confident. I wear it around my neck all the time and I feel like that I can go and do what I want to when I want to. The help button is very on the ball. In fact, I took it off and dropped it on my counter the other day and the ambulance was there instantly. I would recommend it to a friend any time especially senior citizens.

My mom passed away in February. My sister stays with my dad in the daytime, and he's alone at night so we got the Philips Lifeline for him. He does everything on his own so it's basically a safety thing. He used it one time during the first week because he thought the device could call me directly but it goes to a call center and the call goes to me. It's just comforting knowing he's got something there if something would happen.

I'm 90 years old, I have a heart condition, I'm losing my eyesight, my hearing went very bad and I wear hearing aids, and I have my knees replaced. I got the Philips Lifeline device 5 years ago. The children thought I needed it for my safety's sake and it's just comforting to know that I have that at hand. I wear it everyday, all night, in the shower, and everywhere. With the button, I'm very confident. My one son who lives on the west side would have a good half hour or better to get to me, and my one daughter, who is first to be called, lives about three to four minutes away from me. It's very handy, and either they or the ambulance were there before either one.

I got my Philips Lifeline after I had a bad fall last September. I haven't had an incident where I needed to use it, but I'm quite satisfied with the service. It's comfortable to wear, and though there are times when I get tired of it, I'm sure that's everybody's experience. It's very reassuring to think that if you fall in a bath tub, you'll get help.

I lack balance, I fall and had a couple of bad spills. I wasn’t found until sometime later. The people of Philips Lifeline have been quite nice to me. I had a problem with them before and they replaced the unit around my neck. However, I’ve fallen a couple of times and the device didn’t go off at all. It doesn’t respond to pressure. When I assumed it worked, I felt a lot better about going outside. But it only responds or does any good if there are people around or I’m near the phone. Other than that, it doesn’t help so I’m going to have to get another medical alert device.

I was dizzy-headed and I fell a couple of times that’s why I got the Philips Lifeline. I wear it all day and I’m fine with it. Now, I’m more careful and I use my walker a lot more. I feel more secure with it and I don’t take it off very much. I shower and I leave it on even at night so I feel more secure with it since I live alone. I’ve had it a couple of years and they really help. It feels like it’s a comfort to have it, too.

I wear my Philips Lifeline necklace all the time and I feel safe knowing I have it since I'm living by myself. I had other people who I could call in case I fell but they've moved out. Philips' reps used to call once a month to check in on me about my battery but they don't do that anymore so I push my button and call them to see if I'm coming too good.

I live alone. My wife she passed away, and the kids got to asking me for the Philips Lifeline. I have it with me all the time even when I’m not home. I’ve had the Lifeline for a long time, for about 12 years. It's getting old though, and it would be nice if I get another one.

I have medical issues that I felt it was a good idea to have a medical alert device and I’ve had my first Philips Lifeline for almost a year. I feel more secure with the alert because I can get help right away if I push the button. I’ve had two false alarms and the one time the police and an ambulance showed up at the house while I just got out of the shower and I didn’t hear the phone ring but I heard my burglar alarm go up so I knew the police came. I had to think fast and I opened the door to tell them that I’m fine. Another time was when I hung the alert on the closet door when I took it off so I’d see the alarm when I walk in the house. It must’ve been swinging when I hung it because I left the house and went out for the day and I came home to see a note about an that alarm went off. So I said, “What the heck is this?” The police never left a note before when my burglar alarm went off.

I live alone and I have high blood pressure, diabetes, and COPD, but I feel safe with Philips Lifeline. I have used it several times, and they have been very prompt to be here and take care of my needs. I have my device buttoned around my neck, and I hardly ever know it’s there but it’s there if I need it. It does what they say it will do, too, and I have recommended it to friends several times.

I live by myself and I'm getting older, and I didn't want to lay on the floor so I got myself a Philips Lifeline. It's a necklace type but I get tired of it once in a while and I take it off and lay it on the table. But I'm getting used to it now. I have had no reason to use it here though. I have fallen and I have gotten hurt but it's never been an accident that I could use this button. When I hit it accidentally, their response time was fine. They called my son, he came to the house and I just looked at him. So he's figured it out on our home. I haven't really done anything but I just go ahead and keep it.

I fell once which scared me, and my daughter wanted me to be safe. I feel safer with the Philips Lifeline on. I wear it around my neck every day and it's a very secure feeling that something's there to help me if I fall. I got stuck in the bathroom once and they were quick to respond. The fire chief came and rescued me. They were all very nice, efficient and helped me get back on my feet again.

I am having trouble with my balance and I have a Philips Lifeline. It's convenient to use but at night I take it off because I keep getting my hands sort of caught in it. I have a little night table right by my bed and that's where it is. Every so often, when I take it off and put it on a tabletop, I must put it down hard because it goes off apparently and they call me. I would apologize and they would tell me that I didn't have to because it's what they're there for. And one time, while I wasn't home, something had gone off and the ambulance came over. Lifeline's reps came in and checked on me. My neighbor came out and told them that she saw me driving down the street five minutes before that. So their reps have been very pleasant, I know that the device works and I'm very satisfied with my experience.

I've worn Philips Lifeline for some time and I depend on it. I wear it day and night around my neck. I would have my cordless phone with me when I would fall and now I forget to take it. I feel secure with my Philips Lifeline. When I first got it she would go out to the mailbox and call and they said they could hear, but I can't hear that call in this. It would take me for just a little bit. But Philips Lifeline calls to check it once a month and they're really nice.

One of my sons gave me the Philips Lifeline but I only wear it when I’m going to be out of the house. I have another one that will work in the house which is much easier and lighter. The Philips is not very comfortable, it’s got to be put some place on me and sometimes there’s no place except around my neck, which is okay except that it’s a little heavy.

My son got us Philips Lifeline as a Christmas gift. My wife got the device that went around the neck while I have the wristband. However, the wristband was too small and broke out, so I couldn't wear it. Philips Lifeline sent me supposedly a larger one. It's a little larger but I still can't wear it. I was aware of it all the time. My wrist would itch and turn red too. But the device is convenient to use as all you had to do is push the button. Also, anytime we've had to get a hold of their reps, they're usually right there on the spot or less than a minute away. We got a hold of them when we did the test. The only thing with Philips Lifeline was we have to be home for it to work while the other ones that are out there work anywhere. Still, I would recommend Philips Lifeline. I haven't got a hold of them yet but I'd like to swap that wristband type with the thing that goes around the neck.

My mother lives alone, and walks with a walker. She doesn’t move very fast, and when she falls she can’t get up. So, she couldn’t live in this house without her Philips Lifeline. She has the bracelet and the wristband, and wearing the device makes her more secure. She wears it all the time because she knows that’s her way to get somebody if she falls. When I was late getting her bills off, I called and they said, “Don’t worry about it. Just send it in.” So, I’m never worried that they’re going to shut it off. I recommend Philips Lifeline to people.

It's a comfort having a Philips Lifeline medical alert in my house. I feel safer when I'm with it because I'm by myself. I got it because I had surgery on my shoulders and then I had really bad vertigo. I'm better now, but I get fuzzing from my children if they don't see me wearing my necklace. It also means a lot more now since my husband is critically ill and he's with me. If anything happens to him, I know that I can get in touch with somebody right away.

I have a prosthetic leg and I’m not steady on my feet. I also have autonomic neuropathy, so I needed to have something in case I would fall. Philips Lifeline was recommended to me by somebody who uses their product. They’ve been a pleasant company to work with.and I'm glad I have their medical alert device. It’s nice to know that it’s there if I need it. Their team also seemed very helpful. They provide a good service and a good quality product and I feel very confident both in using them and in recommending them to family and friends.

Philips provides excellent service. We called many different companies and did a lot of research before we got their medical alert device for my husband, Irv. Yolanda, their sales rep, was the one who sold us on it because she was so knowledgeable and answered all our questions. She was very helpful and we didn’t find that to be the case with a lot of other companies that we called. I even took the time to email a wonderful letter about Yolanda and I got a response back from one of their customer service guys who said that he was going to share that letter in the meeting that he will attend the next day. Another person on their team that was of tremendous help was the installer in Tampa. We've been using the device for a couple of days after purchasing it when he came out to our home and he was terrific.

I am old and I have a lot of health issues but Philips Lifeline has been working great for me. I’ve had it for several years. On June 10, I fell and it went off to my caregiver. She was here in a few minutes and called the paramedics. In fact, I’ve recommended them to a lot of elderly people because they have the one from Walmart but it doesn’t work. There was a man that my caregiver was caring for who got one of those little cheap ones. He fell and lay there for hours before anybody found him. I told him he needed to get the Philips Lifeline. He will pay a little bit more but if he falls, he will be picked up.

I had the Philips Lifeline necklace, and switched over to the bracelet. I got found in a cellar, which was my own fault. I was getting dressed and I took the necklace off, and I didn't put it back on before I went in the cellar. I fell down there, and it was two and a half days before they found me. The neighbor next door broke in the door, and they went and got my niece. It was a long episode, and then the following year, I did the same damn thing again. I went down in the cellar and I fell on the same place. I had to have a disc joint replaced and I wound up in the nursing home. But I came along fine.

My husband died and I’m alone so my kids wanted me to have Philips Lifeline. I feel secure with it on. I wear it all the time and it’s good. I checked to see if it would work and if it would work outside and it did. I would recommend it.

My employer gets weak sometimes and her legs give out on her so Philips Lifeline is great for her. She has the necklace and she can use it on her own. She had fallen this morning before I made it in and she told me when I called her so I got the key, went in, and then tried to get her up. I attempted to get her up several times, but I couldn't. That's when she alarmed the Philips Lifeline and the fire department came in and helped her. I let them in and they saw where she was. The young men helped her up into bed then checked her and asked her questions, like if she ever had a stroke or a heart attack. She got brace marks on her back from falling but she's fine and resting now. Everything went well. Philips Lifeline responded well and didn't take too long at all. They did a great job.

My husband died and I’m living alone in a big house. My children wanted me to get a medical alert device to be sure that if I fall, somebody would be alerted so they’ve set up the Philips Lifeline and installed everything. I was wearing it at night but once, I got a call at 5:30AM asking me if I had fallen. They evidently got the signal and I had realized that communicator was talking in the next room but I had been deep asleep so I thought that it was part of a dream. And when I didn’t respond in any way, they called me on the telephone, which I suppose was smart, and woke me up. The operator asked if I had fallen and I said that I was in bed. I must have inadvertently hit the device when I turned over in bed. Then in the morning, the man called me on the phone and after he had ascertained that I was fine, he said that I should reset the communicator device within half an hour.

About 10 years ago I had a heart attack and I had tons of problems with my heart. And then my husband eight years ago had to go into a nursing home. I have fantastic neighbors but I'm still alone in the house. I had seen the advertisements of Philips Lifeline that's why I went to them and I have never been disappointed in them. They're above and beyond. I have been nothing but pleased with everybody. If I call them for some reason or they call me they're very professional. They're just the best as far as I'm concerned. My help button is right here with me all the time and I wear it constantly. I know that I can just pop it and I know it has helped. I also pay for my mother's Philips Lifeline ever since I got it for them. I'm also trying to talk my neighbor into it but she's too damn stubborn. I would never recommend anything else but Philips.

My mother is using Philips Lifeline and it's easy to use. I like it and I feel more comfortable with her having it on. Also, I've spoken to their people over the phone and they were good and answered the questions I've had.

My patient’s been doing good with her Philips Lifeline. She wears the device around her neck every day. She’s very seldom alone, but if she falls and nobody’s around, she can get help immediately. About a month ago, she fell on the floor out of her chair and she called Philips Lifeline and then, she had to go to the ER. So far, we’ve been satisfied with the Philips Lifeline.

I was as nutty as a fruitcake. I had shingles on my head, and I took a medicine for it, that some of the doctors questioned. They said that it wass pretty strong. Because of the medicine, I lost everything. I couldn’t carry a glass of water to take a pill in the living room. The pills were as good as killing me, and I didn’t even know it. I dropped a glass on the floor, and there'd be glass and water everywhere. A neighbor of mine came in and said, “Go get in my car. You're going to the hospital,” and so I did. I passed out there. That went on for a while. I just had a big mess.

Being out in the country, it's nice to know I can pick up Philips Lifeline. I had two really bad falls and I'm still on a walker. Plus, my husband is a dentist so he doesn't come home that much. The alert has gone off a couple of times and I don't know why. When it came on yesterday, I just said, "I'm sorry. Thank you, but I didn't use it." The Philips people are wonderful. Not only are they really prompt, but also very nice and polite. I’m very grateful and I feel so much more secure wearing the little thing.

There was a time when I was having dizzy spells and I fell a couple of times so I needed a life alert. I got Philips Lifeline and I’m very satisfied. Once, I pushed the button and told them I needed an ambulance, then they were here within 15 minutes. I’ve been lucky that I haven’t used it more than a couple of times but I wish I could take the alert with me whenever I go to Ohio. It can also be a little in the way when I wear a necklace but I make the best of it.

I put my Philips Lifeline on my neck, and in the summertime, it shows up too much with the black cord and it gives itself away. But it definitely works because they’ve responded when I accidentally pushed the button, not realizing that I was doing it. Philips Lifeline is very unique, and I’m sure that everybody that has one is very satisfied like me.

I got a Philips Lifeline medical alert device for safety. I live alone and I figured if I fall down how am I going to get to a phone? I would need it at my home because they have a chain in all the rooms that I pull and somebody will come up. But they do not have one in the living room or kitchen so if I fall, I'm out of luck because my phone is in my den. I could be walking down the hallway and fall. Philips Lifeline's service was wonderful. But my nephew shortened the chain for me because I accidentally laid on the device one night. I did not know I had set it off. I'm sleepy and it was two or three, I got up and the guys were in my living room. I thought, "What's going...?" I felt like a dummy. But the team was nice about it.

My daughter threatened with a retirement community so I chose to get a medical alert device. Since I live alone, I’m reassured that I can get help if I fall. The button was tested by accident and it took me absolutely by surprise to hear a voice calling me. Philips Lifeline has been extremely satisfactory and has given me a great feeling of security.

Since having Philips Lifeline as my medical alert device, I feel more secure and comfortable. It just hangs around my neck every day and every night. I have a heart problem and if something would happen, all I do is press that little button and I'd have help. So far, it works fine.

At my age, I have a problem with balance. With the medical device, I know that when I'm down, I can push the button. Last time I fell down, it didn't let anyone know that I had fallen, and I broke a rib. The first time, I injured my entire right side and could not move and it didn't go off too. Since then, they've replaced that button for everyone. It was replaced before that last fall. The reps I have talked to asked questions, and I answered them. Nothing, however, made sense because as hard as I hit, it should go off - I didn't slip or slide down, I fell! Sometimes, we set it off when we don't need to and then we have to explain what we're doing. If you move over the night, if you turn wrong, you can activate it, so we're aware. Nevertheless, they are helpful.

I'm an elderly lady, almost 91 years old, and I live alone. My health is good but I needed somebody I could contact besides my kids if I had a problem. I also didn't have anything when I was walking the dog or doing things like that and I'm too dumb to get a cellphone. I've had my Philips Lifeline alert service for a long time. I got it through the man whom I thought was with the Red Cross. He came out to the house and signed me up.

I had a heart attack, two stents, and a complete knee repair so I decided to get a Philips Lifeline medical alert device which was what’s coming from my nursing group. I have had it since 2014 and I have worn it for so long that I don't even think about it. So far, everything is alright. They advised me, though, to punch it once a month to see if it’s working. Philips Lifeline is okay when the phone service is good.

I've had Philips Lifeline for quite a few years now. I used to live by myself and it made my family feel better when I have my locket on. A couple of weeks ago, the cat pushed the plug out and my power was off. They called me because I didn't realize that the power had gone out. Everybody was very nice when I've talked to them on the phone and when they used to come around to the house.

I have breathing and heart problems. I feel better and more comfortable with my Philips Lifeline. The help button is simple and I feel safer with it right here with me. I like it and it's the best thing I've ever had.

My son said I should have an alert device so I went and got the Philips Lifeline. I was really sick this year and I was in the hospital for three months then had to go to the rehab for three months. I just got home. With my Philips, I feel kind of safer in a way if I fall and I can't get anybody. I had one experience where my son came up here and took me to a doctor. I feel good about having the device and when you're old, you should have one.

I live by myself and I would fall easy and can’t get up. I fell one time and when I hit the floor the Philips Lifeline team was on the line to help me. I have the device all the time so I know that I'm safe. They would call right away if I need help. I'm glad I got it. They would send me help and it makes me feel secure. I'm very well satisfied with Philips Lifeline.

I'm 93 years old and I live alone so I got the Philips Lifeline. I still get around pretty good and I wear it nearly all the time. Their team has always been just really nice. I'm completely satisfied with them and would recommend it to a friend.

I had my first knee surgery in 2006 and my daughter thought I needed a lifeline. I was with Stormont Vail's lifeline before Philips took over, and then I've had Philips Lifeline ever since. Their device is amazing to wear and they're very accommodating.

I have cancer, heart trouble, and diabetes, and I thought it would be a good idea to get Philips Lifeline. It's a good thing to have especially if you live alone or if you're alone at all period. The people I've spoken with at Philips Lifeline were very helpful, cooperative, and pleasant.

I wear my Philips Lifeline around my neck all the time except when I go out of town which isn't very often because there's no use in wearing it. I have a macular degeneration that progressed to the point that I'm legally blind. I can see the furniture and the people but I can't make out details on anything. I couldn't keep my balance at first so my children got me a walker to get around so I won’t fall. I have my balance back now. My eyes are not any better but I am better getting around. I don't want to take the alert off. I walk down my driveway to the mailbox and I've had a fall right there before I got this Lifeline. There are instances when I'm alone that I would need help. My interaction with the LifeLine rep sounded like we’re having a conversation. He was very good. We kept talking the time I fell and I can’t get myself up and he called my neighbor who came right over and helped me up.

I was getting older and my daughter wanted me to have the Philips Lifeline for security. I wear it around my neck every day and it's just like putting on my clothes. I put it on in the morning and take it off at night. It doesn't do anything except it's there and I hope I don't have to use it. But Philips has worked every time I've tried to use it. When it happened that I was short of breath and was throwing up all night, I used Philips and the firemen came when I needed them.

I have been living alone since my husband passed away but my daughter visits. Then she brought the salesman who showed me how the Philips Lifeline works and gave a necklace to wear around my neck. My Philips Lifeline doesn't work any further than the edge of my yard but I'm not dissatisfied with it. I'd recommend it to somebody else, especially if they live by themselves.

I was in the hospital for a while and my kids thought I should have the Philips Lifeline. The only time I wear this is whenever I go out and mow grass. I’m 87 years old, but I still work two part-time jobs and I still do bookkeeping, so I don’t wear it all the time because it doesn’t do any good away from home. I’m busier than most people and since I’ve gotten my Philips Lifeline, my life’s gotten better. I sing and I go to the nursing home four or five times a week with my friend. A month ago, we had the power off that I had a time getting that back on but we got it straightened around. The Philips Lifeline people have always been good when they check in and they call once a month to check on me.

I will soon be 90 and I live alone. So when I got out of the hospital I got Philips Lifeline medical alert device in case I needed it. All you have to do is push it and you got help right there if you need it. I wear it all the time and they call regularly to make sure that the device is working. The people that I have talked to have always been very nice and courteous.

I got my Philips Lifeline when I was younger and though I'm not able to do so much now, I'm still holding onto it. As long as I feel like I can afford it, I will hold onto it. I've had accidental push buttons on occasion but I'm happy that they've been there for me. I don't have people coming over here very often, and it's good to have Philips Lifeline.

My husband passed away in December so I got myself a Philips Lifeline and my daughter set it up for me. I have a wristband and even though I haven't used it, I'm satisfied with it. I would recommend that anyone should have it if they need it.

I got the Philips Lifeline when I moved into Calder Woods. It's a nursing home for elderly people who had medical problems. I had a hemorrhagic stroke a year ago and Calder Woods supplied me with this device and it works well. I have it in my apartment and they are very quick to respond in cases that it accidentally sets off. They are also helpful and kind.

When I was 80 years old, I had broken my hip, my femur and when I came from the rehab, the nurse had arranged a medical alert device for me. I’ve had Philips Lifeline ever since and I wear it around my neck. When I go to bed, I hang it on my chair right by my bed. One of the women who drive for me also reminds me to put it on before she leaves. I don’t wear it when I go out of the premises though.

Living alone led me to get a medical alert device. I’m getting along fine with my Philips Lifeline. Just knowing that I have it is comforting to me. I take it with me day by day and it is comfortable. I have hit my button accidentally but their people were nice. I usually tell them that it was just an accident.

I got the medical alert because I couldn’t walk. Since I've gotten the Philips Lifeline I’ve been worry-free because all I have to do is press the button and somebody will come and see me. It's convenient to use and I like it.

I used to have a medical alert device when I lived in New York but I didn’t have one here in Vermont when I fell on the day before Mother’s Day. My daughter got home four hours later and I was still on the floor. I was picked up and put in the chair. I was able to walk at the beginning but in sitting in the chair, waiting for the ambulance to come, my leg froze up. When I got to Springfield Hospital, they said I had broken my hip plus my elbow and I was operated on at the hip on Mother’s Day but they couldn’t do much with my elbow. They got me a medical alert device again right away but I was in the Springfield Medical Rehab for three months. I came home on August 31st and now that I’ve had a fall, I’m very secure by keeping the Philips Lifeline device around my neck. I’ve been wearing it more than I did the other one.

My mom has had Philips Lifeline for a long time and it's working well. It is a good thing to have because she's 92. Also, her balance isn't what it used to be. I live with her and help her but if I leave the house or go downtown to run errands, we wanted to know that something is there for her security. It gives us that extra feel of safety. If my mom is taking a shower and she hits the device in the shower accidentally the Philips Lifeline team will call already.

I've had my Philips Lifeline for a long time, and I'm lucky I haven't needed it yet. I'm living alone, I have hearing aids, I have macular degeneration and I have trouble with my back. Lifeline's team has been wonderful. But they asked me to test the device and when I pushed the button, it took a long time for them to come in. I would recommend them but I would like to see if I could have them come in a little faster.

I needed a Philips Lifeline because I thought I needed help in case I fell or if I needed some help in the house. It didn’t bother me at all. I just put it in my pocket. I got several calls when I didn't realize I may have touched it accidentally and the reps were very nice. At that time, they still had English speaking people when I called up. I asked them to reset the button and they did. I've had it for about ten years but now, it is totally different.

Dorothy's son got a medical alert device for her since she did not have a 24-hour aide then. At the time, she had an aide up until 5:00 PM and then she was home alone. Her son was scared of her falling while no one was home with her. But she now feels safe and secure, knowing that she has the Philips Lifeline around her neck if anything goes bad. I called in and asked Customer Service if I had to check something with the device, but everything was on point and the reps were very helpful.

My daughter bought me Lifeline. I've had it for a long time and it's a nuisance. I'd throw it away but it would hurt my daughter's feelings. I don't like wearing something that flops around. Plus, it's uncomfortable. I have little pockets and if it could go in the little pocket, it would be all right then. I had to have a tumor taken off of my bosom and I asked the doctor at the time if this little device could cause that. His answer was that some people think it does.

I was having an equilibrium problem caused by an infection and I fell three times in a row. My daughter said I worry her when she doesn’t get a hold of me and that I should get a medical alert and she’ll pay for it so I got a Philips Lifeline. The only thing I don't like about this is that it's only good if I had a landline and if I fall here. I fell outside one time and I heard it go off, and the team at Philips Lifeline kept calling but I can't hear when I was out in the driveway. I couldn't get up until the fireman came and got me up. I have been laying here a few hours one time and I didn't have the device on me.

I fell down the first time and got hurt real bad. I got Philips Lifeline since people were telling me I should get one. If anything happens, if someone breaks in, all I'd have to do is push the button, and they'd know it. It happened when I fell on the floor last time. I knew I was going to go out and I pushed the button just before I went unconscious. They got to me and took me the hospital. It's a lifesaver. However, I lost it. My son took me to a big party and I have to take my walker because I'm not walking anymore. My feet were hurting and sore that I had my old alert on my neck. I took it off and hung it on the side of the chair and thought it would be alright. But when I got home, it was gone. We looked all over the place but we couldn't find it. I waited a couple of days and nothing showed up.

I live alone and my children thought that having a medical alert device was the best thing for me. Philips Lifeline was recommended to me and I've had it for four years now. I have the Help Button and I feel a little more secure having this device with me.

Our family made the decision to get a medical alert device when my father kept falling down and didn’t have the strength to get up. We started out with Memorial Care Lifeline but Philips took over. We’ve only had Philips for about five months but it has been just efficient. So far it’s been really easy. They come on the line right away and then they contact the emergency personnel to come help us so it’s worked out really well. There’s somebody always here with him but none of us who are here with him are able to lift him anymore so it’s a nice backup and a nice security insurance.

I wear my Philips Lifeline every day in case I fall or something. I test the device every month and the Philips team responds within a few minutes. I've had my device for a long time now and the team is really prompt with the calls when I call them monthly.

My mother is 88 years old. She moved up here from Alabama. I live in a two-story condo and there is no way, with her limited mobility, that she could traverse the stairs by herself. This Philips Lifeline has been the go-to device and it worked well. We’ve not had a fall but there have been a couple of times she dropped it and the response from the Philips folks was pretty quick. Also, I work during the day and though she still can get around, she’s here by herself until I get home at night so this device gives me a little extra sense of well-being knowing that if something happens, somebody will come to the rescue. Overall, Philips Lifeline is dependable and reliable.

They're really good. I call them usually once a month. When I push the help button, they call me in about a minute and they say, "Are you okay?" And I say I'm fine and that I just called to see if it's okay. I have it around my head but I wish there was a better way to have it where it is. But I've been using Philips Lifeline for 15 years and I haven't said, "Well, should I change?" I've never thought about it.

In 2010, I had my first fall out my backdoor and broke my shoulder. I didn’t have my cell phone and I laid there for almost an hour before anybody came and that was no fun. That’s when my kids made me get a medical alert device and I chose Philips Lifeline because at that time, Humana was paying part of the fees. I've had their device for 17 years and I wear it all the time and everywhere. I'll never wait an hour for somebody to come walking by. It also went off by itself twice when I couldn't push it.

Quite a while ago, I fell at the church and broke my hip and after that, since I'm a widow, my family decided that I needed to have a medical device and I agreed to that. Even if I didn't have to use it, at least, it was there if I need help. I have it on a necklace and I don't even know it's there. It's a part of my life and I never take it off, except when I've gone to the doctor's office when he wanted new x-rays. I have recommended it to some friends who need it and I tried to convince them that it was necessary. I'm glad I have it.

I have a heart condition and I'm a type 1 diabetic and Philips Lifeline saved my life a month ago. I have a bracelet, I put it on and wear it, and forget I even have it on sometimes. Their team has been very wonderful, polite and they do anything I need. Philips Lifeline is a very professional organization.

Philips Lifeline has helped me a lot. When I'm at home, the device helps me in a way that I'm free to move around in my apartment. I can take it to the shower and even out on my back porch. If I should have a fall, I can push my button and if I don't respond, they will go on and call help for me. They already have my maternal aunt down on my Lifeline services for contacts as well as my baby sister. I also test my Philips Lifeline device every month and they can hear me just fine.

I have congested heart failure and I fell. I live by myself too. I have Philips Lifeline and I wear it around my neck when I'm by myself. I only take it out when I leave the house. It's convenient and comfortable to wear. They also have really nice people that test my line monthly and it has always been a good experience. It's been pleasant and I feel more secure with it.

My husband passed away and my children thought that it would be a good idea for me to have a Philips Lifeline. They've always responded very quickly. One time, they didn't hear from me so they called my neighbor and my other friend to see if I was okay and I was. I just didn't want to hear from them. If I had to call them because I had a problem, it would be great but otherwise, I don't want to hear from them. But overall, Philips Lifeline is a good company though it's a little expensive because I have friends that can't afford it and I'm on the lucky side.

My husband used to have the Philips Lifeline and I kept it when he died. I live alone and I need it, so I'm using it. I have it around my neck. The Lifeline team has been very dependable whenever I have to call them. They're always helpful and they respond right away. They do a sound job and I would give them an excellent recommendation.

As an old folk, I know I am going to fall and when, and I'm not doing too good so my daughter in Tucson bought this Philips Lifeline for me. I got it on my neck 24-hours a day and it doesn't bother me. I'm independent all this time but I fell out in the yard one day and this thing said that I'm fine now. The Philips Lifeline team was good and they called nine phone calls before they got somebody to answer them.

I've never had to use my Philips Lifeline and the only time I've had to contact them is when I had to change the expiration on my credit card. They had been very friendly, very helpful, and pleasant every time I've had to call them and there's never been any problem with them. It's reasonably small and I have it on the table next to my chair. It's easily accessible and I chose the wristband for the call button.

The last time I fell, my doctor said that I had a mild stroke on my right side. I don’t have much feeling to do anything with my hand. My leg is not that bad, and I’m walking. I'm 85 and I live by myself. I always wear the Philips Lifeline down under my shirt. I take it off at night and hang it on my bedpost. I also take it off most of the time when I’m a taking a shower but I have it close to the bathtub. When the string that goes around looked like it’s coming apart, I called Philips and they sent me a new one and I send that old one back. Every once in a while, I punch the machine to see if it’s working. I’ve enjoyed it and I’m very well satisfied with it. It couldn’t be any better for me. I’ve tried to get other people my age to get interested in it and that if they ever fall, they’d wish they had one.

A couple of years ago I had a heart attack here at home. I also had in-home nursing for about 12 weeks while my daughter's been here in and out, taking care of me. But now I'm living alone, I don't drive and there are a lot of things that I can't do. I take care of myself though and do my house work so I feel very fortunate. Yesterday was my 95th birthday, so I thank God I'm doing all right. The team there at Philips Lifeline don't call that often but I have access to them if I need them. If I don't call, they'll call me and they were here for 12 weeks.

I'm 87 years old and my children thought that I should have a medical alert device. Dealing with the Philips Lifeline team has been fine. They were very friendly, and they always check if everything was okay if I needed them. They were good and very kind.

Mornings are my rough time. It’s when I take a lot of medication and some of it makes me dizzy and lightheaded. I wear my Philips Lifeline most of the day but I definitely wear it in the mornings. I’m here in the house a lot by myself and if I fall I have something I could call for help. It’s been good service though I really haven’t had to use it for an emergency so far. I would recommend it to people that have to stay in.

Before Philips Lifeline, we got the oximeter and blood pressure device. Now, I just hang the Philips button around my neck then push it and call in once a month. Everything seems to be going good for me, so far. Also, I've known that Phillips County Health System works good along with this, so I'm well covered. With Philips Lifeline, we don't have to have an appointment with the doctor. He's the one that will call me and tell me something is wrong.

Philips Lifeline is not living up to their advertisements. I had several falls, which I am prone to do, and the device never went off. I've contacted the section of the company that is supposed to handle these things and I got no satisfaction. The person I spoke to was not resolved to take care of it. Philips Lifeline assured me it is working correctly, but it’s not. I think there are some defects which Philips Lifeline should be concerned about. I've also talked to other people who have noticed that the machine does not go off all the time when you fall. Most of those in the medical community who I deal with would support me that the device doesn't work.

It’s good to have a Philips Lifeline device just in case something happens. I'm mostly alone and so I need it. The help button is very convenient. My experience with Philips Lifeline has been very good.

I got sick and fell in the bathtub. Nobody was here with me at that time and I had no one to help me out. The nurse who came to see me only came twice a month and he suggested I get a medical alert device because at that time, I was living by myself. After getting Philips Lifeline, I feel fine because I know that if I fall, I can call and somebody will help me up because I can no longer pick myself up since I'm 96 years old. I like the device and I have it around my neck. So far, since that time, I haven't had any fall, but I call Philips Lifeline once a month. They told me to call every month on the 29th even if I don't need to because that way, they can see if my machine is working or not. They're very nice and they tell me if I need them, to call and they'll get help for me. I'm very satisfied with Philips Lifeline. They answer right away within a few minutes.

I'm really confident with Philips Lifeline, and I’ve told people that. They’re a very good and responsible company. I asked them for a discount and they were responsive. They gave me a little discount because I've been with them for a long time. And they're very polite and nice people. There were just a couple of times when I didn't know my button was already not good and they didn't tell me. And I sent it to them and then I have a new button.

I'm disabled, and I live alone. If I need help Philips Lifeline is a push-button away. They're good but the problem I've had lately is with the equipment. I went from landline to wireless and my button is ultra-sensitive. All I do is tap it and it goes off. They told me it's just the way it is and it's quite annoying. They said that there have been other complaints about that. They switched out my button but it's still ultra-sensitive. Someone needs to redesign the button so it doesn’t go off in the middle of the night. I have had to call them to bring this to their attention. Also when I went to test it they said just press it and someone will be with me. But it's just taking forever for someone to respond. I made the comment, “I could be dead by now.” When you don’t need them it's all right but when you're hurt and you need them right away those minutes pass by. And it had been a couple of minutes.

My father broke his hip and has acute circulatory failure. He takes his Philips Lifeline device when we're not home. I test the device every few weeks to make sure it's working right. Overall, everything has been fine, except one time it took Philips Lifeline almost 15 minutes to answer. They said they had an emergency on the other end.

Philips Lifeline helps a lot. I've had about 12 back surgeries, my discs removed and put back intact again from my lower back, all the way up my back and then my neck because I was falling a lot and I couldn't get up. I have a pacemaker. I've had a lung cut out from bronchiectasis. I only have one lung and it's full of COPD. So, I have a lot of dizziness. Plus, I have to use a walker. I had another medical alert device before but it quit working on me. So, I sent it back.

I go to a clinical psychologist who told me to get Philips Lifeline and I ordered it for myself. I wear my life alert bracelet since I am a type 1 diabetic and I've been on insulin for 23 years. I had stage 4 colon cancer 13 years ago and the chemotherapy almost killed me. It made my legs weak. From the chemotherapy, I have pernicious anemia. I have neuropathy and I had bad sciatica two years ago. I'm going to order the infusion at the hospital for myasthenia gravis and my grandson is going to drive me every morning before he goes to college, then the church people will bring me home from the hospital.

I've fallen twice so I got the Philips Lifeline for security. I’ve never used it but I feel like if I needed it, I could use it. Overall, I'm pleased with it.

My daughter got the Philips Lifeline for me. I'm so used to it that I see it like an actual necklace. I work so much I forget I got it on. And when I go somewhere, my daughter makes me take it off. Also, I can't sleep with it at night because I'm too restless. And one night, it went off at 12:30 in the morning but the reps responded and they were very nice. I'm also having a little problem with it. The little red button on the side that says "help" has been blinking for months. I called them twice and they said they'd turn it off but they never did.

I was attacked before and it was the worst experience. Somebody broke into my house, hit my face and beat me to the floor. He broke my arm and he broke it so bad that I had to have screws in it. I looked so bad, I didn't think I'd ever looked normal again. After that, my daughter made sure I got Lifeline right away. I called them when I took my thermometer and I had a 104 temperature. I didn't know that you had to always have the ambulance come when you call. I could just have a nurse come over here and see if I belong in the hospital. But the person said, “No, you just call an ambulance and you go to the hospital." That's what I did. So, Lifeline’s paid for itself. I called them again when I had a rash and I ddin't feel good, and they took me to the hospital again. I have also used it on the bed. I fell and I called for help with Lifeline. I've had a wonderful experience with it. Every old lady and old man like me should have one.

Philips Lifeline has been astonishing. The device was perfect. I am 82 years old and a little disabled so I need it. The device was long and when it bounced on my belly or when I did something that made it go off, I got two phone calls. I was not in my own home at that time. I was next door and because the radius is 80 feet it picked it up. Moreover, when I go out to put out the trash or get the mail, I know that should I have a fall, I would be contacted. I'm so happy I have it. Also, the Philips Lifeline team was wonderful. They were more than courteous and helpful.

We've had Philips Lifeline for four years now and it's been good. Every time we push the button when we need help, we've gotten somebody on the line. I called customer service when we had issues with the device. The original device my mother had came with a battery and a message indicated the battery was low. It took 30 days to get a new one, but they tried to help us as soon as they could. With Philips, we're able to leave our mother alone because we know that if she needs help, she has the button that she can push and it's almost like somebody is around 24/7. She wears it all the time, day and night. The only time she takes it off is in the shower because she doesn't want to get it wet. Even though she can get it wet, she's afraid she can't get it dry, so someone is always around to make sure she doesn't fall when she takes a shower. Overall, we've been very pleased and satisfied with Philips and we would recommend it.

I'm living alone. I'm 91 years old and thought I needed to have a medical alert device. I got a Philips Lifeline and I'm satisfied with it. Their team's really professional and friendly. They also called me and checked on me real quick.

I've had Philips Lifeline for several years now. I'm in my 90's and I had a history of falling. When I fall, I can't get up without help. I called Philips Lifeline a few times and I’m satisfied with their response. My experience with their team was favorable and I'm pleased with their service. I wear the Philips Lifeline all the time. Although I've been having a lot of therapy, replacements on my joints and I’m more mobile than before, I still need the Philips Lifeline. I feel more secure and happy having it. Overall, my experience with Philips Lifeline was satisfactory.

I like Philips Lifeline and I wear it around my neck all the time. I have some swelling in the back of my hand, right below the wrist so they didn’t offer me a wristband in the first place. I do wish though that they went a little further. There have been a couple times I've had falls but at that time I was able to get up by myself and I didn’t use the button. It's just hard for old people to fall. You just don’t know for sure what to expect after you get to a certain age. I have mixed emotions because if I were getting one now, I might go with the one that is Mobile Help. One that would also give me a locking thing on the door for less money than what I'm having to pay now. I'm paying $29.95 or $30 every month. I don’t have those features that are coming out now. But Philips Lifeline has been good to me so I stayed with them. I encourage anybody to get one as well.

I was losing balance and Philips Lifeline became my first medical alert system. I feel that when I’m home and I need to quickly get in touch with someone, I have a way to do that with the device. The times I had to talk to their team, they were very cordial and understanding. They also called me a couple of times because the help button went off unintentionally. It's been a very satisfactory experience.

I always have my Philips medical alert device with me because I sure have issues if I fell. I have the one that I wear on my arm, but I have it pinned on the top of my shirt now. I have a friend that got a medical alert device not too long ago, and it’s something that every older lady should have. I am 85 and Philips has been mighty handy for me. The battery went down in the first one I had and Philips did send me another one.

I had a stroke a year and a half ago and I was kind of losing my balance. I had two mini strokes since although not for several months now. With Philips Lifeline, there have been a lot of changes. The device gives me peace of mind because I can hear it all over the house. It's easy to wear and use, and I have the wrist one. I have to call in on the 9th of every month for a test and the reps are very nice people. Everything seems to be okay and I told my friends about Philips Lifeline.

I had the chance to use Philips Lifeline yesterday. I was outside pulling Ivy. On my third try, I ended up on the ground. And when I fall, I don’t have the strength in my arms to pull myself up so I pushed my button and they were here within a short time. I know not to put it down real fast. I know you can wear it in the shower but I don’t. I took it off and put it down too fast and sometimes that is like you falling. I had a paramedic come into my house, and thought I had fallen but I was just taking a shower. Thank God I had a big towel.

I’m a senior with health problems and I live alone with a dog. Getting an alert device was my daughter’s idea and Philips was the only one being advertised at the time. I had to use them twice and they had to call the paramedics, which worked out okay. However, Philips only works around the house and in the yard. Once I leave the property, I'm on my own. And I need the one that works wherever I am. But overall, Philips Lifeline has a good thing going on and it’s worth investing in.

I don't think I could do without Philips Lifeline. My kids live in Indiana, Texas, and Huntsville, and it would be a while before they could get to me. They are happy that I have it. I have used it a lot of times when my husband was still alive because he fell a lot. He didn’t always use his walker and he would fall. So, the people from Philips Lifeline used to come here. I have used it, too. I fell and my left side went over the arm of the loveseat. I thought I had damaged my rib. It was on a Saturday afternoon, and I didn't have anybody here but me. And then a few days after that, I was sleeping on the couch when the physical therapist came. I got up and fell, and hit my head real hard. I had a little clip in my hair and it broke the skin. I couldn’t reach the phone, so I pushed the button. Philips Lifeline responded right away.