Life Alert Reviews

Mother fell out of bed and I couldn’t get her up. Life Alert stayed on the phone until EMT’s got there.

We thought someone was breaking in our house. Life Alert called police and got us help quick.

I had two falls and the [dispatcher] stayed with me until the ambulance arrived. Thank you so much Life Alert.

I have recommended Life Alert many times because they are so good. Great experience each time.

The hospital told me I would have died if I hadn’t pushed my Life Alert button.

My husband fell on two different occasions and Life Alert got someone there to help us both times.

Call was made to Life Alert responded quickly! Names listed were contacted quickly! Couldn’t ask for anything more!

Everyone has been kind, prompt and comforting every time I’ve called Life Alert. Thank you.

Both my companions and myself had to call Life Alert in one week. The paramedics came within 5-10 minutes. They were kind, professional, and extremely helpful. We were well taken care of!!

I fell and couldn’t get up. So, I pushed the call button for Life Alert and help arrived very quickly.

It’s been good for me. Life Alert has helped me a lot.

My second time using Life Alert. Wouldn’t be without it. Recommend to all of my single older friends.

I called Life Alert for assistance. My leg was swollen and I couldn’t walk or stand. They were great on helping me.

Life Alert responded on more than one occasion when I needed help.

You have saved my life, thanks!!! Life Alert thank you!!!

Because of Life Alert, I have been very fortunate! They have saved my life a number of times since I enrolled in their service!

Life Alert has saved my bacon several times. Thank you.

I have Parkinson and I fell. I live alone and would have had no way to summon help. Life Alert was a life saver!!

I am very happy with the Life Alert service. I was treated very well and quickly.

My mom was ill and she pushed Life Alert. The first responders came and helped her to the hospital, caring for her even made sure she had her phone and purse. Excellent Job!! Highly recommend.

I fell and was afraid I broke something. I couldn’t get up. Life Alert got the emergency crew who took me to the hospital. Thank you all.

Life Alert was very professional, loving and seemed to be caring towards patients and family.

I love Life Alert! I feel so safe now! I keep it near me at all times. I can sleep in peace too.

The several times we have had to use it everything went very smooth. I am so grateful that we have Life Alert, it brings us peace of mind.

Inflammation in the right side of my body and was in tremendous pain. Pushed my Life Alert button and got help right away. Life Alert stayed with me until help arrived. I would recommend Life Alert to everyone. I know I’m glad I got it.

Assisted me in my fall! we think you are doing a great job! Thanks Life Alert!

Thank you Life Alert for being there us at moment’s notice and being so prompt and professional in acquiring the needed services.

My mother fell in her home and Life Alert was responding in a quick manner. I am so grateful for Life Alert services. Puts me at ease. Many thanks!

Thank you Life Alert, you’ve been a blessing to my mother-in-law. Easier to accept her living alone!

My mom fell out of bed and couldn’t get up. She pressed her Life Alert button. I received a call and so did my brother. Your staff was so helpful and calming during a stressful time for us. I tell people how wonderful Life Alert is and I thank you!!

He was incoherent. Life Alert called paramedics for us. They did not leave me alone, but stayed with me. I am ever so grateful for that as I was panicking.

My husband fell and couldn’t get up. Life Alert was here in about 10-15 minutes which is extremely fast compared to other assistance. We are extremely proud of Life Alert.

Life Alert was very prompt to arrive. They were very polite, very concerned about all things. We were well pleased.

I fell on the kitchen floor, needed EMT assistance to get up. Life Alert notified 911 and family members. It worked as intended- good response.

Life Alert was kind and professional, very pleased with their service.

My mother has fallen a few times and the Life Alert has saved her.

She was having breathing problems and the ambulance carried her to the ER. We were very pleased with Life Alert’s quick response. Thanks!

Life Alert is always very nice and helpful, and caring. They always contact my sister right away and let her know when help is there. Very comfortable using Life Alert.

They arrived on time 15 minutes. Very helpful and no injuries. I love Life Alert; I feel like someone is with me all day and night.

I experienced significant symptoms of congestive failure (shortness of breath), I pushed my Life Alert button and help arrived immediately and took me to the hospital. The dispatcher was courteous and professional.

I suffered a fall with a fractured hip. Life Alert was on scene in a short while and were very helpful.

Excellent service Life Alert thank you for being our guardian. Much appreciated!

I’m 94 I fell in the bathroom and couldn’t get up. Life Alert responded quickly as well as my daughter. All turned out fine. Thank you for your service.

Had a stroke was put in an ambulance and had a seizure tube put down my throat. Medical staff at the hospital told me your Life Alert workers saved my Life. Thank you, a million times, over.

Utilized Life Alert services several times recently with excellent services and response.

I’ve fallen 3 times and they come right away. I’m 94 so I really need Life Alert.

Life Alert answered promptly and stayed on the phone until help arrived. That was comforting for me. Thank you, this service has allowed me to remain in my home.

I have had Life Alert service for a while. They are the best, they got guys here fast. I will never change.

Always fast service. Appreciate what y’all do at Life Alert. Thanks.

Thank you so much. Don’t know what I would do without your Life Alert service.

Dad fell out of his bed. He couldn’t get up himself. I’m unable to pick him up. Life Alert is awesome.

I would recommend anyone getting Life Alert. No matter the age.

Life Alert contacted the emergency personnel. Life Alert contacted our daughters. Very professional. Thank you!

Was feeling dizzy and pressed Life Alert button. EMS came within 5 minutes and took me to the hospital of my choice and treated me well with great kindness and care.

She had fallen and needed help. She pressed her Life Alert button and your people had EMS respond very quickly to her aid. Thank you, it was a very positive experience.

I was on the floor and they got help for me right away. Life Alert were very courteous.

The Life Alert dispatcher was very helpful. The responders were here in 10 to 15 minutes. The dispatcher told them the medications she was taking and all the things that was on the list we provided. Those things were very helpful. Thanks for all your help.

Life Alert was great. They were here in minutes. They took me to the hospital. It was a good feeling. I was so happy to see them.

Life Alert worked just like it was supposed to. No complaints! 10+

Each time I’ve used them I am more grateful for each time they are so efficient. They stay with you so you don’t feel alone! I will always tell friends about Life Alert.

My emergency was I couldn’t breathe right. I ended up having double ammonia. These Life Alert workers were very serious and helpful. This was my second time of being saved by your gang. Thank you.

As always Life Alert was very courteous and helpful. It is very comforting in knowing that we can rely on your service. Thank you.

Fell at 2:00am. Daughter was sleeping and did not hear me call her. Life Alert is truly a life saver!

I fell and Life Alert help was here within a very short time after I called. Very nice, very reassuring.

Got an immediate response. Asked for an ambulance. Life Alert stayed on the line with me until helped arrived and notified my emergency contacts.

I was so happy to “press the Life Alert button” knowing that help would be coming to get me back on my feet again.

She fell and broke bones. We called Life Alert. They called EMS and stayed on phone till they arrived. Very pleased with your service.

Life Alert never left me! They were patient and when I pushed the button (or my cat did) wrongly they were understanding.

Life Alert staff was very helpful during an incident of ill health that I experienced recently. She stayed with me verbally throughout the entire time I felt sick.

They are very responsive they try to help you first. The Life Alert team stays on the phone with you until help comes. I recommend to anyone.

Life Alert helps me very much, and helps my husband also. I would advise everyone to get Life Alert it helps save lives.

I was so happy to “press the Life Alert button” knowing that help would be coming to get me back on my feet again.

I was having breathing problems and called Life Alert. They came and took me to the hospital. I am always grateful for your fast service and everyone is so helpful. Thank you “ALL” so much.

I am unsteady on my feet and I fell when I started to turn around. I am 86 years old and unable to get up because of weakness. Everyone at Life Alert was very helpful and respectful.

Works out wonderfully. Glad to have your Life Alert service at my mother’s home.

I fell and couldn’t get up so I pushed my Life Alert button. Had immediate response by local fire department. Life Alert stayed on the line with me till help arrived. I appreciate that support.

They are always so very nice and patient and friendly. I feel very safe knowing that Life Alert is there for me.

I fell and Life Alert came and picked me up. They were so helpful and kind. They are always so nice. Thank you.

I fell in my den and I called Life Alert. They sent help very fast.

I called Life Alert and the dispatcher sent an ambulance and took me to the ER. The dispatcher was very helpful in getting me help right away.

I had fallen and couldn’t get up by myself. Life Alert was very responsive and gets me to the hospital.

Used it twice, quick response from your Life Alert people, and great response from the emergency squad.

I have used my Life Alert when I fell and when I was having a heart attack. They responded quickly and stayed on the line until ambulance arrived.

I love Life Alert it is the best! Keep up the good work.

Would not be without Life Alert. Wear the pendant every day!

I could not have been more satisfied with my experience with Life Alert. More than likely they have saved my life. I wouldn’t be without it!

Had chest pains that went down my left arm and back. This never happened before. I would always have chest pain. I wouldn’t be without my Life Alert. It’s great.

We have had to call Life Alert multiple times the past few years. We have always been treated very well.

I fell while getting up to go to the bathroom and broke my arm in the process and Life Alert was fast in sending help immediately.

I lost balance and fell on the floor trying to get back up to my chair. Pushed pendant and Life Alert answered and they sent rescue team to help me off the floor.

Life Alert was prompt. They were patient, gentle and kind. Thank you.

I called to get pricing from these guys and they want a ton of info just for that which kinda took me off guard but shortly I figured out why…. In two weeks I’ve received over 8 calls trying to get me to sign up and I kept telling them to take me off the list but they choose not to. I’d stay away from this company they will just harass you time after time. Shame on them selling a product for the elderly then they harass you and probably how some end up committing! The management was just as unhelpful.

I fell and could not get up. Life Alert came and helped right away.

I fell and hit my head. Had swelling and nausea. Everyone with Life Alert was helpful and caring.

I’ve used Life Alert many times. Every time Life Alert stayed on the line with me. Very comforting.

Thank you Life Alert you may have saved my life with your quick response.

I fell in my apartment and tried to get up. No luck so I called Life Alert. They were here in no time. Thank you for being there so fast.

Life Alert gives me a sense of security and my mother a sure-fire way of getting help when needed.

My mother was very sick. They got here in a timely fashion and we called EMS to take her to the hospital, so yes Life Alert is vital.

Suffered shortness of breath they took me to the hospital. Very caring, pleasant, and was released the following day all is fine now. A comfort to known Life Alert was there for me.

I fell in my apartment. Life Alert operator talked to me until EMT men came. They helped me up. I was grateful.

My husband falls to the floor and I cannot get him up. Life Alert staff picks him up and gets him to his chair. They are very professional!

Quick with response. Life Alert stayed on the line with me until the paramedics arrived. I felt like I was really cared for. Thank you.

I will not leave a positive review as honesty is the best policy when it comes to purchasing as well as a contract that you just can't get rid of.. I currently ended my contract and I really wish I had never did a contract with this company.. believe me you give them your financial information and they run with it to the point that the Life Alert thinks they can just continue to take your money even after your contract ends.. I have found such dishonesty within this company so much very very overpriced..

2 days ago, I fell in my bathroom. Could not get up. I am so glad that I have Life Alert!

My mom had passed out. Life Alert got her help on the way. Called her son and daughter all turned out well. Life Alert is all and more than we expected. Great job!

Fell and couldn’t get up. I am 96 years old. Life Alert was great. So glad I have it.

My mom slipped out of her chair. Life Alert contacted me and my daughter. The staff is so good to my mom.

Fell and Life Alert responded quickly and very courteous. Thank you!

Whenever I fall Life Alert is on the ball and gets me help very soon. I have no complaints at all.

Life Alert stayed on the phone until help came. Very kind to me.

Kudos to Life Alert. Have used them three times and they were quick to respond, very professional and genuinely concerned.

Life Alert staff kept me calm until EMT’s arrived. Their response to my distress button was almost instantaneous. Life Alert saved my life.

The carbon monoxide detector came on and Life Alert told me to get out of the house. They stayed on the line with me until the Fire department came that they had notified. I’m very satisfied with the help I’ve received.

I had COVID, I pushed my neck thing, Life Alert people called ambulance and my daughter. It didn’t take long. I’m glad I have it.

Life Alert saved my life! I might have bled to death!

I fell and couldn’t get up. I used Life Alert. Paramedics got me up and checked me out. All turned out good!

I had an AFIB that took away all my strength and I could not get off the floor. I used my Life Alert pendent and it was answered within a minute. The dispatcher stayed on the line with me until rescue units arrived in my room. I love Life Alert and will use this service until I die.

I was unable to help myself. Vomiting and diarrhea they took me to the hospital. Very thankful to Life Alert.

I needed assistance and Life Alert gave good instructions to a hidden key to my front door, it was not broken down.

I have used my Life Alert a few times. Most of times I fall inside or outside by the car. Using my alert I had help in a few minutes and taken to the hospital in just a few minutes. I am well satisfied with the services. Thanks

I fell out of bed. Life Alert was able to alert my daughter and emergency responders. In my case they (firemen) broke down the door and helped me off the floor. Thank God for Life Alert!

I am so happy I have Life Alert. They are very prompt and efficient.

Fell and pressed Life Alert and they called emergency care for me. You took care of calling emergency people for me. Thank you.

Life Alert was very helpful and took very good care of me. The operator stayed on the line until EMTs got here. Thank you!

My mother fell and broke her hip. She pressed the Life Alert pendant and although she couldn’t hear the operator (she didn’t have hearing aids in) EMS and family were called and we were at her home within minutes.

When you call to get life alert for your loved one they fall all over you to get the service. But once your loved one passes it's very hard to get a hold of someone to help. I paid for the year 3000.00 in January and my mom passed May 1st. My refund for the rest of the year was only 500.00.

One time when I called Life Alert, they called my sister (emergency contact). That was going above and beyond.

When I fell and tried to get up and could not, I knew I had to call Life Alert. They came soon as possible and they called my niece right away. It was a good feeling knowing someone was helping me.

I fell in my garage. Did not have my phone with myself. I pushed the button on my Life Alert pendent. Thanks for the help.

I pushed my Life Alert button because I slipped off the shower chair and couldn’t get up. Two EMT’s came and were very polite and concerned and helped me get back in my wheelchair. I’m an amputee on the left side so I have trouble getting up.

I fell down and couldn’t get up. I pressed the button on my Life Alert pendant. They responded and came to my house. Thee found the hidden key and let themselves in. They picked me up off the floor and were very helpful.

He fell in the bathroom then he had a seizure Life Alert notified the Police and the ambulance and they came right away. Thanks to Life Alert. They took him to the Hospital.

Upon going to bed, I apparently reached too far to my night table to put away my hearing aids and I fell. Because of recent knee replacement surgery, I was unable to get up from the floor, but pushed the button on my Life Alert pendant. Helped arrived unbelievably quickly. Thank you!

My experience with you all was great. The people Life Alert sent were wonderful, friendly and very helpful. They were also very thoughtful and I appreciate you all so much.

What I like is that Life Alert kept in contact with my family until I arrived at the hospital. That’s a plus for my family. I am very pleased with you folks!

Mom always referred to Life Alert as her guardian angel. Thank you!

It was accidental by my mom. Life Alert answered promptly, was easily understood by mom and was taken care of in a friendly and professional manner.

Thank you, Life Alert, for being there for us. Y’all are a great help to us. Courteous and helpful we love you.

I am very pleased to have the service of Life Alert. They have saved my life several times in the last two years. Thank you all!

I fell in the bathroom between my wheelchair and my vanity, my legs were up in the air and I couldn’t move. Thank you Life Alert for your quick response getting help for me.

I fell and couldn’t get up. Life Alert was my savior. I had help in no time my family is relieved that I have it.

I fell and Life Alert answered my call and paramedics came in no time. I’m very happy with Life Alert and feel safe.

My Life Alert has been a real blessing to me on several occasions lately.

When I was sick Life Alert stayed on the line until squad was here. I would not live without it.

They stayed on the line until the paramedics arrived. Life Alert were very helpful, excellent service.

Mother experienced chest pain and Life Alert representative helped in contacting my local EMS. They also spoke with her and kept her calm until someone arrived.

I was very pleased with Life Alert. The paramedics came right away and were very courteous.

I fell and I was not hurt, but they checked me out after I called EMS. They came very soon. I’m very glad to have this Life Alert.

My mom fell and Life Alert responded and had EMS here on a timely manner.

Life Alert stayed on the phone with me the whole time. I was waiting for help EMS. Answered phone quickly.

I fainted in the bathroom around 2am and couldn’t get back on my feet. I pushed my Life Alert button and fire rescue came within 10 minutes.

I had a broken hip and I called Life Alert and got excellent help from them to get to the hospital. Thank you.

He has M.S. and falls down. I’m 86 years old and can not get him up. Life Alert is great to help up. Thank you.

Fell like the old lady on TV and response was perfect! Life Alert even told the ambulance driver about the location of the front door key!

Blood pressure dropped and Life Alert saved my Life. After dropping to the floor and falling again. I was in the trauma unit of the ER and in the hospital 6 days and then inpatient rehab for 10 days.

Life Alert was very kind, courteous, and helpful. I definitely would recommend them to anyone that needed help like I did.

I have had to use Life Alert very many times and I have been satisfied each time.

She did not have her hearing aids in. She pressed the Life Alert button but couldn’t hear. The paramedics came and she was so relieved knowing you sent them.

I fell while outside in my yard. I pushed the Life Alert button and the emergency people were here right away. Excellent response!

Mom fell in the kitchen; I got a call from Life Alert and was told that an ambulance was dispatched. Later in the day I got a call back informing me of the information that Life Alert had.

I’m glad I got Life Alert. I needed some help. About 2-3 minutes I had help. Thanks Life Alert for helping me.

I live alone and when I fell in my kitchen I couldn’t get up. The lady who answered my Life Alert was very helpful and calming. I was afraid as I was bleeding quite a bit. She helped me feel more secure, thank you, very much.

I had fallen in my bedroom. I wasn’t able to call anyone for help, but was able to use my Life Alert button around my neck. It was such a blessing to know that they had arrived to help me.

Life Alert are the very best. I recommend for all older people. I called them several times they come very soon and took the best care of me.

I became ill after eating a slice of cake at church but made it home. At 1:30pm I pressed my Life Alert button and immediate response and the Life Alert operator talked to me and said “Help is on the way, I am here with you.” Ambulance arrived within 10 minutes.

I was having internal bleeding. Life Alert got me to the hospital where I spent the next five days. Thank you, Life Alert!

I was very sick and had to go to the hospital. I called Life Alert and they took care of me right away.

I fell several times. I used Life Alert and got help each time.

The response of the Life Alert team was great and the EMT Response team was also great! They arrived quickly and were very courteous.

My heart was beating too fast. The EMT’s came immediately when I pushed my Life Alert button around my neck. I’m 91 and really appreciate the quick service.

I have had several falls and I’m grateful for the wonderful job Life Alert helps for getting up.

He had fallen and the Life Alert dispatcher came on the intercom immediately and assisted us. Was very polite and ensured us everything was going to be ok and help was on the way.

They were there within minutes. Very helpful even in the middle of the night. Life Alert was a life saver.

We were very satisfied with our experience with Life Alert during my mother’s medical emergency. Thank you all very much for all your help.

Life Alert was extremely communicative with my mother’s aide and me, her daughter, during and after the event.

I felt I was beginning to have a seizure. Life Alert stayed with me calming me down until the ambulance arrived!

I have not had to use Life Alert yet. But be sure I will use when I do need it. I feel at ease since I’ve gotten it. Best thing I’ve ever done is get Life Alert. Thank you, so much.

Stayed right with me while I was on the floor. I’m so glad I have Life Alert!

Fell in hallway, pushed button then passed out. My neighbor said ambulance got there soon. Thanks to Life Alert. Life Alert personnel was polite, calming and helpful. Thank you for being there for me.

Having Life Alert, I have peace of mind. I slipped and fell going down a very slippery ramp. Nobody could lift me up. I called my Life Alert and five handsome men came and helped me up!!! Thank you.

They always respond very quickly and are friendly and helpful. Trying to make us feel comfortable as possible. Life Alert provided wonderful service!!

I did not have strength enough in my legs to get up from my toilet and needed help. Life Alert sent help to get me up.

I fell in the bathroom, pressed my Life Alert button and immediately got an answer. The agent answered and stayed on the line with me until paramedics came. They were patient, helpful and very nice. They stayed until my daughter came.

Mom has used Life Alert two times that month. We are very glad she has this service. The EMT and Police came right away and helped her. A very good service for older parents. Thanks

I was amazed. Pressed the Life Alert button and helped arrived in less than 10 minutes.

My dad fell and could not get back up. 911 was called and family arrived at the same time. Crew got him up and all was well. Thanks to Life Alert.

My mother fell and could not get up. Life Alert was fantastic in getting the ambulance there. The call to me to inform me was great as well and the follow up.

I was having chest pains; blood pressure was very high. Life Alert got the rescue here and contacted my daughter.

Very professional, caring and helpful. Life Alert even helped me with the day!

I fell and could not reach my phone to call my son, and could not get up. Got Life Alert, they were very (nice) EMT were out quick and helped me up. Thank you, Life Alert.

Life Alert was able to send paramedics out to help my father get up. They also called back a few hours later to check on my father.

I had chest pains, pushed my Life Alert button. Ended in the hospital for three days. Thank you so much.

I needed an urgent trip to the ER and Life Alert saved my life.

I fell and couldn’t get up so I pressed the Life Alert button and a man answered and was very helpful. I asked him to call my son and he was here to help me up within three minutes.

He slid out of bed to the floor. Life Alert was contacted. They reached out to the local fire department to send help. Help arrived quickly thanks to Life Alert.

She was having problems getting back into bed. the firs department was called and came to the house to help her. I was called, my brother was also called and a few others. Thank you Life Alert for the help.

She fell outside in the driveway. She was alone. She pushed her Life Alert Bracelet and Life Alert immediately responded. Ambulance and the police assisted her and notified family. Thankful!

I fell in the tub and hit my head and upper back. My blood pressure was very high and they had to take me to the hospital. They were very nice and caring. Life Alert was very helpful and talked to them.

Life Alert was wonderful, I am thankful to have mine.