Life Alert Reviews

They answered quickly and got help quickly. Life Alert always helped us and I am thankful for that.

I fall a lot and Life Alert responds and gets the first responder team out to my house.

My mother was having pain in her arm and chest and pushed her Life Alert button. The team that arrived was fantastic.

Had a fall at home and could not get off the floor. Called Life Alert (for the first time) via pendant. They sent the local help I needed. All worked out well. I have had Life Alert for several years, but never needed it until this event.

I used Life Alert when I was having heart problems. This service helped me much!

I feel very safe with their Life Alert care for me ALWAYS!!! AMEN!

I called Life Alert and someone was here within 5-7 minutes. They could see me from the front door where I had fallen. Being that the front door was locked they went all around the house until they found a way in. They were able to get in through the garage.

I felt like Life Alert was thorough in their process. I would recommend to others.

She was very weak and could not stand and walk. We called Life Alert and they sent an ambulance. It came, she was treated and taken to the hospital. Life Alert was very helpful and stayed on the line while we waited for the paramedics.

I live alone so Life Alert is much needed for me. I have someone to count on.

Life Alert stayed on the line with me until the emergency crew arrived.

Very fast Life Alert response, ambulance came within 10 minutes. Was taken directly to the hospital.

I fell and could not get up. Life Alert contacted my nieces and sent an ambulance. It was a very quick response. Helpful and friendly. Thank you.

Excellent help and compassionate. We like how they Life Alert stay on the line until help comes.

The Life Alert dispatcher was very kind and stayed on the line until help came.

The person on the phone was very nice and talk to me until help came. I want to thank Life Alert so very much.

I fell, and I pushed my Life Alert. They came immediately. They were gentle, helpful, and concerned. God bless them.

She did experience an emergency and required help. Life Alert called me and my sister and kept us advised throughout the ordeal. We highly recommend Life Alert.

I was in the bathroom about 4pm when I got up from the stool. I lost my balance and fell face first onto the tile floor. I was lying in a pool of blood and didn’t have my telephone on me, so I hit my Life Alert button on my neck. So, in about 10 minutes a fireman came to my rescue and stopped the bleeding. I had a broken nose and needed five stitches. I live 10 miles from town.

I’ve needed it Life Alert twice and it worked like a charm. I fell twice and couldn’t get to the phone but I was wearing my Life Alert pendant so I was able to summon help. Thanks!

I had a fall in our garden and couldn’t get up as there was nothing to hang on to help nearby. So, I used my alert button. The Life Alert staff and the EMTs were very helpful, and responded quickly and I am so thankful.

I fell in the house, couldn’t get up. My wife called Life Alert. They came quickly, helped me up and checked me to make sure I was ok. They were really helpful.

My mother used her Life Alert button two times. Both when she fell and with her living alone it was a life saver for her.

Since I’ve had Life Alert it has done me right. Help me in time. Thank you.

I slid out of my wheelchair and called Life Alert and they sent the EMTs to help me get up off the floor. The EMTs were very kind and caring and considerate.

911 and my daughter were called immediately and they Life Alert stayed on with me until help arrived. They are always so very kind.

Thank you Life Alert for getting me to the hospital when I needed it.

Ambulance service was really great with me. The “Life Alert” system is wonderful. I feel very secure with having it. I also tell others how much I like it. I have “NO” complaints.

It was my first experience with help like that. I have fallen a lot of times before and I have been able to get up by myself. You Life Alert were gentle and really caring and I’m sure glad you are nearby.

A varicose vein in my right leg ruptured and we couldn’t stop the bleeding in a stream. They Life Alert dispatched response took me to hospital. They stopped bleeding there and showed us how to stop it if it should happen again.

I believe we used it two times in a month. Sent help immediately, stayed on phone until help arrived. Life Alert has given us peace of mind. Strongly recommend.

Was blacking out. Phone was across the room; paramedics were at the door in 5 minutes. You Life Alert stayed with me till they got in. You called my kids and they were at the hospital when I got there. So thankful for you. Very quick response. Thanks, you are the best.

My father passed away unexpectedly and he took care of my mother who had the Life Alert. We had to move my mom to my sister's for a few months and sell their house. She then moved in with me. I could only find 3 out of 4 devices. The guy I spoke with said it would cost 100$ if not found but he said if I found it, I could return it.

Had bleeding in my intestine. Called Life Alert, they called for an ambulance then called me back when I got home. They called to check on me. Thanks.

They got EMT ambulance to us so quickly, I couldn’t believe the speed. Much faster than if I had phoned 911. I had fallen outside my kitchen door when a downpour hit from one second to the next. I dislocated my left shoulder and fractured my nose that bled heavily because I’m on Plavix (blood thinner). Life Alert got me help so fast, I scarcely had time to pack a few things for the ER.

I am 91 years young. God bless Life Alert. Staff, employees, all connected with Life Alert.

My mother fell in the house. Prior to this she wouldn’t even use the Life Alert. Twice in one day she fell. Used Life Alert and EMS came very promptly. I am very pleased with the reaction to the emergency.

I had a stroke in my leg. EMT come got me. Flew me to Billings Clinic. They saved my leg. Thank goodness!!! Life Alert is worth every cent you pay.

I have only good things to say about Life Alert and the emergency help. They are very nice and kind. I can’t leave out helpful. Most of my friends have Life Alert.

I fell. I couldn’t get up. My son and daughter-in-law came but were afraid to try. I called Life Alert. The quick responders were here within 10 minutes. I take Coumadin and had hit my head. They were afraid of a brain bleed. I was in the ambulance and they took me to the hospital.

I fell down, thank God I was wearing my Life Alert pendant on my neck. I pressed it and a dispatcher helped me and 10 minutes later the firemen were in my house. I was okay but I wasn’t able to stand up. They held me and I was okay. Thank you very much to all that helped me. God Bless!

With every emergency Life Alert was very polite, knowledgeable, professional and courteous.

I was in a daze when I heard a voice coming from my chest, “Do you want me to call for help?” “Yes” I said, realizing this fall felt different. I was surprised the Life Alert pendant responded when I did not push the button. I couldn’t. I am very grateful it did.

I’m 95 years young and have fallen several times and Life Alert is always there to check on me and send me to the ER. They are much a big help. I’m glad to have it. Thank you.

My aunt has used Life Alert many times. They have always responded quickly and courteously. It gives my aunt the security she needs. She loves her Life Alert.

I fell and have two artificial knees, so I can’t get up without Life Alert when I fall! I’m also 90 years old!

Response was quick. Stayed with me till removed from home. Help was here before I knew it. You’ve always done a great job! I have already recommended you Life Alert to many others.

Life Alert came on time; I kept getting sick to my stomach. They took me to hospital.

I fell and damaged my leg. Life Alert came quickly and took me to the hospital. Good job.

Hy husband slipped in the tub. Couldn’t get out. We called and dispatch responded very promptly and got my husband out of the bathtub. He did not hit his head, thank God. He was ok. Thank you, Life Alert.

I fell and hit my head. They were here within 10 minutes. They were great. My friend fell and they were here within 10 minutes. I feel very safe knowing I have them in my corner.

The response to my call was very timely. They Life Alert helped me very well it was very helpful. Thank you.

Each time we use Life Alert everything is super satisfactory. Thank you.

Once connected Life Alert stayed on the line, and kept us informed of the EMS status and as well as informing others on the call list. I could stay focused on my husband’s needs until help could get here.

She fell out of bed, didn’t get hurt but couldn’t get herself up. Life Alert was very helpful since no one was at home with her at the time. Came out right away and checked that everything was ok after they got her up.

Fell and could not get up. Life Alert stayed on the phone until EMTs arrived. Very good contact.

My dad fell, Life Alert was quick to respond each time he needed assistance.

Fell and could not get up. Pushed the Life Alert around my neck. YOU SAVED MY LIFE!!!!

My husband came home from the hospital and slipped out of bed once and then rolled out the next night. He couldn’t get up off the floor either time and I’m unable to help. We called Life Alert and two policemen came within five minutes and put him back in bed. We were very pleased.

They Life Alert were very pleasant helping and answering all my questions. Is a very good service.

Mother-in-law passed out. Had my hands full taking care of her. Life Alert had Fire and EMS promptly respond treat and transport her to the hospital. Many thanks Life Alert.

I have called upon Life Alert at least 6-8 times following falls at home. Without fault their response has been prompt, courteous, skillful and very much appreciated.

Arrived at my house within 10 minutes with an ambulance. Within three minutes with fire department and paramedics. Good quick response by Life Alert. Thank you.

They are always very courteous, when they enter my home. Life Alert dispatchers. Listen when I try to explain my situation.

I was in a position where I was unable to move. In danger of being burned and Life Alert came to save me.

The person on the Life Alert stayed on the speaker until emergency help arrived. I was not alone.

You are always so kind and helpful. Always follow through after care calls. Thank you so much! You are truly Life Savers!

I was sitting on my back porch and I got up to go inside. I just fell going up the stairs and couldn’t move. I called Life Alert and they were soon here. I sure was glad. Thanks for Life Alert.

My husband fell and I just had back surgery. Life Alert got us help and all is well.

Life Alert contacted local fire department and ambulance arrived promptly and brought my wife to the hospital and everything worked out. Thank you.

I fell and they were a life line greatly needed and they worked fast to make it better for me.

I fell after midnight and needed help. It was positive considering the circumstances and I appreciate how it was handled by Life Alert.

Woke up with extreme pains in my legs. Called Life Alert and they called an ambulance and I was transported to a hospital.

My mother’s oxygen tank stopped working, she couldn’t breathe and her blood pressure sky rocketed. Life Alert dispatched Paramedics came quickly, assessed her and took her to the hospital.

Fell in the backyard. Life Alert sent small firetruck and firemen who lifted me up in no time. This happened twice in one month. Thanks for such a wonderful service.

I have had to use it several times when I fall and couldn’t get up. Life Alert staff called for help and kept my family informed.

I was going to blackout in my bathroom and I hollered for my fiancé to help me. He got to me in time before I fell but then he didn’t know what to do because I did black out. So, he pushed the Life Alert button and all kinds of help came. The Life Alert person was so helpful and our volunteer people came so fast I had plenty of help.

Life Alert stayed on line with me until help arrived. Talked to me like I wasn’t alone.

My mom fell and Life Alert came and checked her and bandaged a tear on her arm. They were very reassuring to her.

As a heart patient I have used Life Alert several times for real emergencies. I must say that those who monitor at the dispatching center always treat each call calmly each time a call comes in. They are our first line of defense. They all deserve recognition. Thank you all.

I was in the kitchen trying to feed my dog and I fell. Thank God I had my Life Alert lanyard on!

Life Alert was quick to take my husband to the hospital after checking his condition.

Every time they Life Alert came here, they have been great. Also, on time and very helpful.

I fell down and fractured my pelvis. Life Alert answered my call quickly and the fire department came soon after. I recommend all seniors to have the wonderful life saving equipment.

Fell in bathroom, was not able to get up. Was not hurt. Life Alert called back to make sure I was alright. Thank you!

I was descending the steps to my garage when I accidentally fell and was unable to get myself up so I called Life Alert. They were there in a very short time and assisted me.

I was in an unfamiliar place and Life Alert was able to quickly get a police officer to my location. The dispatcher stayed on the line with me until help arrived and even talked to the EMT.

Fell on the floor missing my wheelchair. They lifted me from the floor to the wheelchair. I did not get hurt. The paramedics too were courteous.

Woke up in the morning and couldn’t breathe. Happened twice in two weeks leading to hospitalization. Immediate response from Life Alert. Fire trucks and ambulance arrived in 10 minutes or so. I’m on dialysis and had pleural effusion (fluid in my lungs). Urgent situation.

Life Alert came within 10 minutes and picked me up from the floor. I had a couple of bruises but nothing serious. My walker got ahead from me.

I fell at 11pm, Life Alert answered right away and arrived to help very soon!

I was dizzy. Life Alert checked everything like heart and other things. At the end took me to the hospital.

I fell and couldn’t get up by myself. Called Life Alert. EMT’s came in and picked me up and checked me over. They were very nice.

She had faint spells, Life Alert was very very very helpful. Responders were professional and quick.

I fell at home and couldn’t get up, so I pushed my button and Life Alert got an ambulance to come get me up off the floor, examined me. I feel safe living alone.

I fell in my home. I could not get up. Life Alert notified the EMS and they got me up. Life Alert notified my family also.

Life Alert did a good job getting me help for mom.

I was having TIA due to Dehydration. Life Alert stayed on the line until the EMT’s arrived and they also alerted those of my call list.

It was when I got COVID. I felt sick and weak, so I pushed the button. Life Alert called my daughter and the paramedics came too. It was very professional.

Had chest pains, pressed Life Alert and they had local ambulance here within minutes.

Always receive the best help from Life Alert and I’m completely satisfied as always!

Upon notifying Life Alert, they were very good at getting me help!!! I was alone and I used the service as I probably wouldn’t be here without.

The Life Alert was very helpful and the emergency medical people came right away.

Always 5-star service, Life Alert is exactly that lifesaving!

Response time was quick. Life Alert stayed on line until EMS arrived.

Mom has needed emergency help in past months, so it is always a comfort to know we can push a button and receive instant help from Life Alert.

We signaled Life Alert and they confirmed ambulance in a short time. Ambulance personal transported wife to hospital.

I was outside weeding. Sitting in my chair and I met with a nasty one. I pulled and it rebelled. Turning my chair on the right side with my arm under the chair rail. I was down so I pressed Life Alert. They came shortly and rescued me.

I fell on the floor unable to move. I live in a very rural area so it took Life Alert a few minutes to locate an ambulance to come to my aid. However, it was a very well covered and caring EMT’S so I was very much pleased.

I fell and couldn’t get up. I always joked about the commercial until it happened to me. Life Alert stayed on the phone until fire department arrived and helped me. They also checked back with me.

My daughter in law fell down the stairs; knocked her unconscious. I was so scared and nervous I couldn’t get my iPhone to give me the call option. So, I pressed my Life Alert button screaming and, in a panic, they calmed me down and called 911. Thankful!!

I fell and hurt my ankle. I was unable to get up. I could not reach a phone so the medallion was a god send. They stayed on the line until paramedics came. I feel so safe with Life Alert.

Mother fell and was unable to get up. Life Alert notified me as soon as they dispatched the emergency. Life Alert is great and always a piece of mind for me.

My mother became light headed and passed out. She was able to press her pendant. Life Alert responders were very nice and gentle with my mom since she’s older. Thank you for such great service.

Life Alert responded quickly and were very helpful. I would recommend their assistance to all of my friends without hesitation.

My siblings and I were impressed on how we were all contacted when we had to use the Life Alert.

My blood pressure got very high and I was having pain in my chest. Life Alert called for the rescue and notified my girls.

I fell in my home while alone and could not get up, a lot of pain. Within minutes my neighbor arrived and ambulance. All went smoothly I’m glad I have Life Alert.

Life Alert contacted rescue units first, stayed connected until rescue left to transport to the E.R. Then contacted next of kin and informed of situation.

I had fallen and needed assistance in getting up. Ambulance arrived very quickly and helped me. I didn’t need to go to hospital. Life Alert notified all my relatives.

I had fallen and couldn’t get up; I pressed the Life Alert button and the lady came on the intercom. I told her what happened and she took care of it. She was very pleasant and nice.

Life Alert was quick and efficient! Very patient and caring.

I fell to the floor and couldn’t get up. Life Alert was consistent every time I called.

I fall and can’t get up. I call Life Alert and they rescue me. I want to stay in my home. I’m still doing physical therapy and exercise but I still fall! I feel safer with Life Alert always around. When I fall Life Alert rescues me. Thank you.

Fell on steps coming in the door. Could not get myself up on my feet. Called Life Alert and they immediately called EMTs. They came got me up and in the house. I am thankful for Life Alert.

Mom falls and Life Alert gets help to her quickly.

Fell at 3 am and couldn’t get up. Alerted Life Alert, EMTs were here in 15-20 minutes. No injuries noted except pride. They checked me out and helped me up. Life Alert was very responsive and also called my son to report.

I fell and couldn’t get up. Pressed my Life Alert button. They summoned help for me. They stayed on with me until help arrived.

Last alert this month was for my husband’s fall. Life Alert handled “Lift and assist” efficiently and quickly by sending our fire department with three members. He was not hurt.

I had immediate response and Life Alert stayed on the line with me until the medics arrived.

When accidentally the button was pushed because of leaning up against something. Life Alert staff was kind and made sure things were ok.

I fell and couldn’t get up. Life Alert called the EMS and I was quickly taken care of.

Life Alert was here in a few minutes they were all so nice and helpful. I am grateful to have them on my side. Thank you!!

I fell in my bathroom on my back and thank God I had Life Alert to help me. They sent help right away! If I ever know someone who needed Life Alert, I would highly recommend them! Thank you, Life Alert!

Love Life Alert! My mom has fallen a few times and Life Alert saved her. Would recommend Life Alert to anyone.

Fell in home with injury to face. Life Alert called ambulance and agent stayed on the phone with me and also contacted my daughter. Good communication and courtesy.

I had fallen several times. Life Alert’s response was excellent as was the response of the Fire Department and their EMT’s. Thank you.

Life Alert responded quickly each time a call was made and also followed up in a timely manner.

I fell and in 12 minutes I had six medics and fire rescues on site. Life Alert calls my kids and keeps them informed as to what is happening, and what location I am going to.

Love Life Alert! My mom has fallen a few times and Life Alert saved her. Would recommend Life Alert to anyone.

I had sat down on my outside step and was unable to get back up. I did not have my phone on me so I used my Life Alert button.

She has had to use Life Alert services on one occasion when she fell outside. Help was called immediately and I was called immediately. I am happy that she has this service.

After my bath I became weak and was unable to get out of the tub. So glad the Life Alert button was close by. Help came in a few minutes and transported me to the emergency room.

I had fell and couldn’t get up off the floor, Life Alert contacted the ambulance and they came right away.

She needed the ambulance to go to the hospital. Life Alert staff was quick, professional and efficient. Thank you!

I fell in my bathroom - “felt light headed” Life Alert responded in about 5 minutes. I have a walker, but couldn’t get up.

I have used Life Alert 2 times and they were very courteous.

Life Alert came right away and took me to the hospital. I love Life Alert. I feel safe when they come.

I had a fall and couldn’t get up. Life Alert was helpful in getting the firemen here.

When I needed help, Life Alert was here to help me every time. Thank you.

I had fallen in my apartment, unable to get up. Life Alert EMT’s showed up within 15 minutes. I had multiple skin wounds and tears, and they patched them up. My blood pressure was very high, and they took me to the emergency room.

I recently fell in my kitchen and could not get up. Fortunately, I had my Life Alert on, pressed the button and got help right away.

My mom suddenly could not walk. We called pushed button Life Alert and they quickly came and took her to the hospital of our choice. Life Alert checked several times to her situation.

My husband fell while on his walker late one night. I could not help him get up, called Life Alert and they responded within 15 minutes from city to the country where we live and helped him up. Thank you.

Life Alert arrived at my house within five minutes from the time I placed my call. They were extremely courteous and they helped me get up. I am pleased with this service and would highly recommend it.

Fell in the kitchen. Life Alert]came and helped my husband up. Vitals were taken.

Life Alert has been beyond wonderful. They are so helpful and timely. Thank you!

My mother had a fall, her legs are weak and this happens frequently. I am so glad we have Life Alert. She would not be able to stay in her home if we didn’t.

I have required Life Alert services a few times and feel completely sure that I will be taken care of.

I fell in my bathroom and couldn’t get myself up. My contacts and EMT were here quickly. Non-injury fall so I chose to not be transported. Thank you, Life Alert!!!

They got here very quick and thats what it is all about. My 2 people to call was notified also right away. It’s a good feeling to know when you push Life Alert, you’ll have help right away. Thank you.

I slipped out of my chair and could not get up. Life Alert came and helped me up.

They were all very positive in their actions. I felt very safe with Life Alert.

Everything was good. Life Alert called an ambulance to take me to the hospital

I fell and the Life Alert dispatcher stayed on with me until the paramedics arrived.

Had a heart attack, got to the hospital in 20 minutes. Life Alert was here very quickly.

My husband fell. We pushed the Life Alert button on his necklace and first responders were at the scene in very few minutes and transported him to the hospital of our choice.

I would be lost without Life Alert. Everyone is wonderful thank you.

His leg swelled up and his shoulder was in pain. Life Alert got us an ambulance and stayed connected with us until it arrived.

It was my first experience with Life Alert, it went perfectly.

Life Alert was kind, helpful and put me at ease.

Came immediately when I was choking and also when I fell. Life Alert was very courteous and very helpful.

Wonderful. Mother fell. Life Alert called immediately and sent the EMT’s.

I fell in the bathroom on the metal of the shower door bottom. I could not get up. I bruised my side and cut my arm on glass door. (I was in the bathroom and fell into the shower) Life Alert came and got me up and bandage my arm and made sure I was ok. Called my family.

I took a fall in my yard. Life Alert was fast to answer my call.

Fall- couldn’t get up – weakness. Life Alert called ambulance and family members.

She fell in the garage and I could not pick her up so I pushed the Life Alert button on my neck. You folks sent help. She was not injured.

I fell and could not get up so I pushed the button I wear. The Life Alert agent came on the and I asked to call my daughter, which she did. She stayed on the line and asked about injuries. I was fine. My daughter and son-in-law came over and helped me.

My husband was having a stroke. I pressed the Life Alert help button and the ambulance came shortly to get him to the hospital soon enough for mediation to counteract the stroke.

My father fell in the bathroom and was unable to get himself up. Called Life Alert and the crew came in and picked him up.

I had fallen and could not get up. Life Alert’s response time was great and they stayed around to make sure I was ok.

As always Life Alert was so special.

Status post fall, Life Alert sent an ambulance right away. Quick response.

I fell and Life Alert stayed with me on the phone with me until help arrived. I feel very secure knowing Life Alert is always available to help me.

I alerted Life Alert I had a very bad nose bleed; they called an ambulance, stayed in contact with me until it arrived.

I came down with what turned out to be covid (very mild case as it turns out). When I got out of bed, my legs turned to jelly and I fell and “could not get up” I used my Life Alert and 911 took me to hospital ER.

I tripped on my walker and fell in my bedroom. Life Alert was attentive, helpful, and helped me to easily get off the floor with minimal discomfort.

Within 3 minutes of pressing the Life Alert button, speaking to monitor, the EMTs and ambulance were at my house to take me to the hospital after I fell and broke my left femur.

She showed symptoms of bowel obstruction. Shallow breathing, pulse ok, weak, sweaty. Life Alert representative called 911 for me. Quick response time. Life Alert representative called back to see how she was and how it went. Appreciated.

I fell out of bed trying to turn the night light out. Life Alert came quickly.

He fell off his chair and we couldn’t get him up. So, I called for help. They answered me right away and called for ambulance and they came in 10 minutes from the Life Alert call. Thank you, Life Alert!

The EMS people were very quick to respond and stay with me till I could be by myself. Also, very courteous. Also, asked me if I need them to do anything for me, I said no. Thanks a bunch Life Alert.

I was sitting in my den and got up to go the other room, became very dizzy and fell. I was tangled in the walker and couldn’t move. I pressed my Life Alert and spoke to a representative who listened to my request and sent an ambulance.

I was home alone and on my back patio. When I tripped on a rug and fell into the wall by the door. Thankfully I didn’t pass out and was able to press my alert necklace. As I laid there, I could talk to Life Alert quickly while on the ground. They called emergency services and contacts immediately.

Had a severe pain on right side Life Alert calmed me down. They alerted EMTs I had waited for 15 minutes. EMTs were very gentle with me. Thank you for your help.

Wife fell and hurt herself. Life Alert staff person answered immediately. Called fire department and stayed on the phone with me until she spoke with fireman.

I waited too long before I pushed the Life Alert button so when they responded I couldn’t speak or holler loud enough for them to understand me. They got me the help I needed anyway.

Life Alert was very wonderful and helpful. Life Alert got emergency people to my father’s house faster than calling 911.

I have fallen many times. Life Alert people always stay on the line until I can get help.

I have used Life Alert about 3 times the past few months. They were great and helpful, also friendly.