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Life Alert Reviews

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Edited by: Justin Martino

About Life Alert

Life Alert was founded in 1987, making it one of the first personal emergency response companies in the United States. The company’s systems have a base hub and a help button that can be worn around the neck on a pendant or wristband. Life Alert advertises that its pendants have a 10-year battery life and don't require charging. Monitoring centers are UL-certified and have the Five Diamond designation from The Monitoring Association.

Pros
  • 24/7 professional monitoring
  • Pendants don't require regular charging
  • Waterproof equipment
Cons
  • Upfront fees range between $50 and $200
  • Requires three-year contract
  • Not ideal for online shoppers

Life Alert Reviews

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    3 featured reviews
    How do I know I can trust these reviews about Life Alert Emergency Response, Inc.?
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    Page 9 Reviews 1235 - 1435
    Verified purchase
    Punctuality & SpeedMaintenanceFall Detection

    Reviewed Nov. 10, 2023

    My mother’s oxygen tank stopped working, she couldn’t breathe and her blood pressure sky rocketed. Life Alert dispatched Paramedics came quickly, assessed her and took her to the hospital.

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    Verified purchase
    Fall Detection

    Reviewed Nov. 10, 2023

    Fell in the backyard. Life Alert sent small firetruck and firemen who lifted me up in no time. This happened twice in one month. Thanks for such a wonderful service.

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Nov. 9, 2023

    I have had to use it several times when I fall and couldn’t get up. Life Alert staff called for help and kept my family informed.

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    Verified purchase
    Punctuality & SpeedFall DetectionStaff

    Reviewed Nov. 9, 2023

    I was going to blackout in my bathroom and I hollered for my fiancé to help me. He got to me in time before I fell but then he didn’t know what to do because I did black out. So, he pushed the Life Alert button and all kinds of help came. The Life Alert person was so helpful and our volunteer people came so fast I had plenty of help.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Nov. 8, 2023

    Life Alert stayed on line with me until help arrived. Talked to me like I wasn’t alone.

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    Verified purchase
    Fall Detection

    Reviewed Nov. 8, 2023

    My mom fell and Life Alert came and checked her and bandaged a tear on her arm. They were very reassuring to her.

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Nov. 7, 2023

    As a heart patient I have used Life Alert several times for real emergencies. I must say that those who monitor at the dispatching center always treat each call calmly each time a call comes in. They are our first line of defense. They all deserve recognition. Thank you all.

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    Verified purchase
    Fall Detection

    Reviewed Nov. 7, 2023

    I was in the kitchen trying to feed my dog and I fell. Thank God I had my Life Alert lanyard on!

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    Verified purchase
    Punctuality & SpeedFall Detection

    Reviewed Nov. 6, 2023

    Life Alert was quick to take my husband to the hospital after checking his condition.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Nov. 6, 2023

    Every time they Life Alert came here, they have been great. Also, on time and very helpful.

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    Verified purchase
    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Nov. 3, 2023

    I fell down and fractured my pelvis. Life Alert answered my call quickly and the fire department came soon after. I recommend all seniors to have the wonderful life saving equipment.

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed Nov. 3, 2023

    Fell in bathroom, was not able to get up. Was not hurt. Life Alert called back to make sure I was alright. Thank you!

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed Nov. 2, 2023

    I was descending the steps to my garage when I accidentally fell and was unable to get myself up so I called Life Alert. They were there in a very short time and assisted me.

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    Verified purchase
    Punctuality & SpeedFall DetectionStaff

    Reviewed Nov. 2, 2023

    I was in an unfamiliar place and Life Alert was able to quickly get a police officer to my location. The dispatcher stayed on the line with me until help arrived and even talked to the EMT.

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    Verified purchase
    Staff

    Reviewed Nov. 1, 2023

    Fell on the floor missing my wheelchair. They lifted me from the floor to the wheelchair. I did not get hurt. The paramedics too were courteous.

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    Verified purchase
    Customer ServiceFall DetectionTimeliness

    Reviewed Nov. 1, 2023

    Woke up in the morning and couldn’t breathe. Happened twice in two weeks leading to hospitalization. Immediate response from Life Alert. Fire trucks and ambulance arrived in 10 minutes or so. I’m on dialysis and had pleural effusion (fluid in my lungs). Urgent situation.

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    Verified purchase
    Fall Detection

    Reviewed Oct. 31, 2023

    Life Alert came within 10 minutes and picked me up from the floor. I had a couple of bruises but nothing serious. My walker got ahead from me.

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    Verified purchase
    Fall DetectionStaffMonitoring Center

    Reviewed Oct. 31, 2023

    I fell at 11pm, Life Alert answered right away and arrived to help very soon!

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    Verified purchase
    Fall Detection

    Reviewed Oct. 30, 2023

    I was dizzy. Life Alert checked everything like heart and other things. At the end took me to the hospital.

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed Oct. 30, 2023

    I fell and couldn’t get up by myself. Called Life Alert. EMT’s came in and picked me up and checked me over. They were very nice.

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    Verified purchase
    Punctuality & SpeedFall DetectionStaff

    Reviewed Oct. 27, 2023

    She had faint spells, Life Alert was very very very helpful. Responders were professional and quick.

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    Verified purchase
    Fall Detection

    Reviewed Oct. 27, 2023

    I fell at home and couldn’t get up, so I pushed my button and Life Alert got an ambulance to come get me up off the floor, examined me. I feel safe living alone.

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    Verified purchase
    Fall Detection

    Reviewed Oct. 26, 2023

    I fell in my home. I could not get up. Life Alert notified the EMS and they got me up. Life Alert notified my family also.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Oct. 26, 2023

    Life Alert did a good job getting me help for mom.

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed Oct. 25, 2023

    I was having TIA due to Dehydration. Life Alert stayed on the line until the EMT’s arrived and they also alerted those of my call list.

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Oct. 25, 2023

    It was when I got COVID. I felt sick and weak, so I pushed the button. Life Alert called my daughter and the paramedics came too. It was very professional.

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    Verified purchase
    Fall DetectionTimeliness

    Reviewed Oct. 24, 2023

    Had chest pains, pressed Life Alert and they had local ambulance here within minutes.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Oct. 24, 2023

    Always receive the best help from Life Alert and I’m completely satisfied as always!

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    Verified purchase
    Fall DetectionStaff

    Reviewed Oct. 23, 2023

    Upon notifying Life Alert, they were very good at getting me help!!! I was alone and I used the service as I probably wouldn’t be here without.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Oct. 23, 2023

    The Life Alert was very helpful and the emergency medical people came right away.

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    Verified purchase
    Fall Detection

    Reviewed Oct. 20, 2023

    Always 5-star service, Life Alert is exactly that lifesaving!

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    Verified purchase
    Customer ServicePunctuality & SpeedFall DetectionMonitoring Center

    Reviewed Oct. 20, 2023

    Response time was quick. Life Alert stayed on line until EMS arrived.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Oct. 19, 2023

    Mom has needed emergency help in past months, so it is always a comfort to know we can push a button and receive instant help from Life Alert.

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    Verified purchase
    Fall Detection

    Reviewed Oct. 19, 2023

    We signaled Life Alert and they confirmed ambulance in a short time. Ambulance personal transported wife to hospital.

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    Verified purchase
    Fall Detection

    Reviewed Oct. 18, 2023

    I was outside weeding. Sitting in my chair and I met with a nasty one. I pulled and it rebelled. Turning my chair on the right side with my arm under the chair rail. I was down so I pressed Life Alert. They came shortly and rescued me.

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    Verified purchase
    CoverageFall DetectionStaff

    Reviewed Oct. 18, 2023

    I fell on the floor unable to move. I live in a very rural area so it took Life Alert a few minutes to locate an ambulance to come to my aid. However, it was a very well covered and caring EMT’S so I was very much pleased.

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Oct. 17, 2023

    I fell and couldn’t get up. I always joked about the commercial until it happened to me. Life Alert stayed on the phone until fire department arrived and helped me. They also checked back with me.

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed Oct. 17, 2023

    My daughter in law fell down the stairs; knocked her unconscious. I was so scared and nervous I couldn’t get my iPhone to give me the call option. So, I pressed my Life Alert button screaming and, in a panic, they calmed me down and called 911. Thankful!!

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed Oct. 16, 2023

    I fell and hurt my ankle. I was unable to get up. I could not reach a phone so the medallion was a god send. They stayed on the line until paramedics came. I feel so safe with Life Alert.

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    Verified purchase
    Fall Detection

    Reviewed Oct. 16, 2023

    Mother fell and was unable to get up. Life Alert notified me as soon as they dispatched the emergency. Life Alert is great and always a piece of mind for me.

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    Verified purchase
    Fall Detection

    Reviewed Oct. 13, 2023

    My mother became light headed and passed out. She was able to press her pendant. Life Alert responders were very nice and gentle with my mom since she’s older. Thank you for such great service.

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    Verified purchase
    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Oct. 13, 2023

    Life Alert responded quickly and were very helpful. I would recommend their assistance to all of my friends without hesitation.

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    Verified purchase
    Fall Detection

    Reviewed Oct. 12, 2023

    My siblings and I were impressed on how we were all contacted when we had to use the Life Alert.

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed Oct. 12, 2023

    My blood pressure got very high and I was having pain in my chest. Life Alert called for the rescue and notified my girls.

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    Verified purchase
    Fall DetectionTimeliness

    Reviewed Oct. 11, 2023

    I fell in my home while alone and could not get up, a lot of pain. Within minutes my neighbor arrived and ambulance. All went smoothly I’m glad I have Life Alert.

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    Verified purchase
    Fall Detection

    Reviewed Oct. 11, 2023

    Life Alert contacted rescue units first, stayed connected until rescue left to transport to the E.R. Then contacted next of kin and informed of situation.

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    Verified purchase
    Punctuality & SpeedFall DetectionStaff

    Reviewed Oct. 10, 2023

    I had fallen and needed assistance in getting up. Ambulance arrived very quickly and helped me. I didn’t need to go to hospital. Life Alert notified all my relatives.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Oct. 10, 2023

    I had fallen and couldn’t get up; I pressed the Life Alert button and the lady came on the intercom. I told her what happened and she took care of it. She was very pleasant and nice.

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    Verified purchase
    Punctuality & SpeedFall DetectionStaff

    Reviewed Oct. 9, 2023

    Life Alert was quick and efficient! Very patient and caring.

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed Oct. 9, 2023

    I fell to the floor and couldn’t get up. Life Alert was consistent every time I called.

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed Oct. 6, 2023

    I fall and can’t get up. I call Life Alert and they rescue me. I want to stay in my home. I’m still doing physical therapy and exercise but I still fall! I feel safer with Life Alert always around. When I fall Life Alert rescues me. Thank you.

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed Oct. 6, 2023

    Fell on steps coming in the door. Could not get myself up on my feet. Called Life Alert and they immediately called EMTs. They came got me up and in the house. I am thankful for Life Alert.

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    Verified purchase
    Punctuality & SpeedFall DetectionStaff

    Reviewed Oct. 5, 2023

    Mom falls and Life Alert gets help to her quickly.

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Oct. 5, 2023

    Fell at 3 am and couldn’t get up. Alerted Life Alert, EMTs were here in 15-20 minutes. No injuries noted except pride. They checked me out and helped me up. Life Alert was very responsive and also called my son to report.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Oct. 4, 2023

    I fell and couldn’t get up. Pressed my Life Alert button. They summoned help for me. They stayed on with me until help arrived.

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    Verified purchase
    Punctuality & SpeedFall Detection

    Reviewed Oct. 4, 2023

    Last alert this month was for my husband’s fall. Life Alert handled “Lift and assist” efficiently and quickly by sending our fire department with three members. He was not hurt.

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    Verified purchase
    Customer ServiceFall DetectionTimeliness

    Reviewed Oct. 3, 2023

    I had immediate response and Life Alert stayed on the line with me until the medics arrived.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Oct. 3, 2023

    When accidentally the button was pushed because of leaning up against something. Life Alert staff was kind and made sure things were ok.

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    Verified purchase
    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Oct. 2, 2023

    I fell and couldn’t get up. Life Alert called the EMS and I was quickly taken care of.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Oct. 2, 2023

    Life Alert was here in a few minutes they were all so nice and helpful. I am grateful to have them on my side. Thank you!!

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    Verified purchase
    Fall DetectionStaff

    Reviewed Sept. 29, 2023

    I fell in my bathroom on my back and thank God I had Life Alert to help me. They sent help right away! If I ever know someone who needed Life Alert, I would highly recommend them! Thank you, Life Alert!

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    Verified purchase
    Fall Detection

    Reviewed Sept. 29, 2023

    Love Life Alert! My mom has fallen a few times and Life Alert saved her. Would recommend Life Alert to anyone.

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Sept. 28, 2023

    Fell in home with injury to face. Life Alert called ambulance and agent stayed on the phone with me and also contacted my daughter. Good communication and courtesy.

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Sept. 28, 2023

    I had fallen several times. Life Alert’s response was excellent as was the response of the Fire Department and their EMT’s. Thank you.

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    Verified purchase
    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Sept. 27, 2023

    Life Alert responded quickly each time a call was made and also followed up in a timely manner.

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed Sept. 27, 2023

    I fell and in 12 minutes I had six medics and fire rescues on site. Life Alert calls my kids and keeps them informed as to what is happening, and what location I am going to.

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    Verified purchase
    Fall Detection

    Reviewed Sept. 26, 2023

    Love Life Alert! My mom has fallen a few times and Life Alert saved her. Would recommend Life Alert to anyone.

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed Sept. 26, 2023

    I had sat down on my outside step and was unable to get back up. I did not have my phone on me so I used my Life Alert button.

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Sept. 25, 2023

    She has had to use Life Alert services on one occasion when she fell outside. Help was called immediately and I was called immediately. I am happy that she has this service.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Sept. 25, 2023

    After my bath I became weak and was unable to get out of the tub. So glad the Life Alert button was close by. Help came in a few minutes and transported me to the emergency room.

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    Verified purchase
    Fall Detection

    Reviewed Sept. 22, 2023

    I had fell and couldn’t get up off the floor, Life Alert contacted the ambulance and they came right away.

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    Verified purchase
    Punctuality & SpeedFall DetectionStaff

    Reviewed Sept. 22, 2023

    She needed the ambulance to go to the hospital. Life Alert staff was quick, professional and efficient. Thank you!

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed Sept. 21, 2023

    I fell in my bathroom - “felt light headed” Life Alert responded in about 5 minutes. I have a walker, but couldn’t get up.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Sept. 21, 2023

    I have used Life Alert 2 times and they were very courteous.

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    Fall Detection

    Reviewed Sept. 20, 2023

    Life Alert came right away and took me to the hospital. I love Life Alert. I feel safe when they come.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Sept. 20, 2023

    I had a fall and couldn’t get up. Life Alert was helpful in getting the firemen here.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Sept. 19, 2023

    When I needed help, Life Alert was here to help me every time. Thank you.

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    Verified purchase
    Fall Detection

    Reviewed Sept. 19, 2023

    I had fallen in my apartment, unable to get up. Life Alert EMT’s showed up within 15 minutes. I had multiple skin wounds and tears, and they patched them up. My blood pressure was very high, and they took me to the emergency room.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Sept. 18, 2023

    I recently fell in my kitchen and could not get up. Fortunately, I had my Life Alert on, pressed the button and got help right away.

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    Verified purchase
    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Sept. 18, 2023

    My mom suddenly could not walk. We called pushed button Life Alert and they quickly came and took her to the hospital of our choice. Life Alert checked several times to her situation.

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    Verified purchase
    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Sept. 15, 2023

    My husband fell while on his walker late one night. I could not help him get up, called Life Alert and they responded within 15 minutes from city to the country where we live and helped him up. Thank you.

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Sept. 15, 2023

    Life Alert arrived at my house within five minutes from the time I placed my call. They were extremely courteous and they helped me get up. I am pleased with this service and would highly recommend it.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Sept. 14, 2023

    Fell in the kitchen. Life Alert]came and helped my husband up. Vitals were taken.

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    Fall DetectionStaff

    Reviewed Sept. 14, 2023

    Life Alert has been beyond wonderful. They are so helpful and timely. Thank you!

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    Verified purchase
    Fall Detection

    Reviewed Sept. 13, 2023

    My mother had a fall, her legs are weak and this happens frequently. I am so glad we have Life Alert. She would not be able to stay in her home if we didn’t.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Sept. 13, 2023

    I have required Life Alert services a few times and feel completely sure that I will be taken care of.

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    Verified purchase
    Punctuality & SpeedFall Detection

    Reviewed Sept. 12, 2023

    I fell in my bathroom and couldn’t get myself up. My contacts and EMT were here quickly. Non-injury fall so I chose to not be transported. Thank you, Life Alert!!!

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    Verified purchase
    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Sept. 12, 2023

    They got here very quick and thats what it is all about. My 2 people to call was notified also right away. It’s a good feeling to know when you push Life Alert, you’ll have help right away. Thank you.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Sept. 11, 2023

    I slipped out of my chair and could not get up. Life Alert came and helped me up.

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    Verified purchase
    Fall Detection

    Reviewed Sept. 11, 2023

    They were all very positive in their actions. I felt very safe with Life Alert.

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed Sept. 8, 2023

    Everything was good. Life Alert called an ambulance to take me to the hospital

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    Fall Detection

    Reviewed Sept. 8, 2023

    I fell and the Life Alert dispatcher stayed on with me until the paramedics arrived.

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    Punctuality & SpeedFall Detection

    Reviewed Sept. 7, 2023

    Had a heart attack, got to the hospital in 20 minutes. Life Alert was here very quickly.

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    Verified purchase
    Fall Detection

    Reviewed Sept. 7, 2023

    My husband fell. We pushed the Life Alert button on his necklace and first responders were at the scene in very few minutes and transported him to the hospital of our choice.

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    Fall Detection

    Reviewed Sept. 6, 2023

    I would be lost without Life Alert. Everyone is wonderful thank you.

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    Fall Detection

    Reviewed Sept. 6, 2023

    His leg swelled up and his shoulder was in pain. Life Alert got us an ambulance and stayed connected with us until it arrived.

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    Fall Detection

    Reviewed Sept. 5, 2023

    It was my first experience with Life Alert, it went perfectly.

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    Fall DetectionStaff

    Reviewed Sept. 5, 2023

    Life Alert was kind, helpful and put me at ease.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Sept. 1, 2023

    Came immediately when I was choking and also when I fell. Life Alert was very courteous and very helpful.

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    Customer ServiceFall Detection

    Reviewed Sept. 1, 2023

    Wonderful. Mother fell. Life Alert called immediately and sent the EMT’s.

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    Customer ServiceFall Detection

    Reviewed Aug. 31, 2023

    I fell in the bathroom on the metal of the shower door bottom. I could not get up. I bruised my side and cut my arm on glass door. (I was in the bathroom and fell into the shower) Life Alert came and got me up and bandage my arm and made sure I was ok. Called my family.

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Aug. 31, 2023

    I took a fall in my yard. Life Alert was fast to answer my call.

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    Customer ServiceFall Detection

    Reviewed Aug. 30, 2023

    Fall- couldn’t get up – weakness. Life Alert called ambulance and family members.

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    Fall DetectionStaff

    Reviewed Aug. 30, 2023

    She fell in the garage and I could not pick her up so I pushed the Life Alert button on my neck. You folks sent help. She was not injured.

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    Verified purchase
    Customer ServiceTechFall DetectionStaff

    Reviewed Aug. 29, 2023

    I fell and could not get up so I pushed the button I wear. The Life Alert agent came on the and I asked to call my daughter, which she did. She stayed on the line and asked about injuries. I was fine. My daughter and son-in-law came over and helped me.

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    Fall DetectionStaff

    Reviewed Aug. 29, 2023

    My husband was having a stroke. I pressed the Life Alert help button and the ambulance came shortly to get him to the hospital soon enough for mediation to counteract the stroke.

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    Customer ServiceFall Detection

    Reviewed Aug. 28, 2023

    My father fell in the bathroom and was unable to get himself up. Called Life Alert and the crew came in and picked him up.

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    Customer ServiceFall DetectionMonitoring Center

    Reviewed Aug. 28, 2023

    I had fallen and could not get up. Life Alert’s response time was great and they stayed around to make sure I was ok.

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    Fall Detection

    Reviewed Aug. 25, 2023

    As always Life Alert was so special.

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Aug. 25, 2023

    Status post fall, Life Alert sent an ambulance right away. Quick response.

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    Customer ServiceFall DetectionStaff

    Reviewed Aug. 24, 2023

    I fell and Life Alert stayed with me on the phone with me until help arrived. I feel very secure knowing Life Alert is always available to help me.

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    Customer ServiceFall Detection

    Reviewed Aug. 24, 2023

    I alerted Life Alert I had a very bad nose bleed; they called an ambulance, stayed in contact with me until it arrived.

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    Fall Detection

    Reviewed Aug. 23, 2023

    I came down with what turned out to be covid (very mild case as it turns out). When I got out of bed, my legs turned to jelly and I fell and “could not get up” I used my Life Alert and 911 took me to hospital ER.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Aug. 23, 2023

    I tripped on my walker and fell in my bedroom. Life Alert was attentive, helpful, and helped me to easily get off the floor with minimal discomfort.

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    Verified purchase
    Fall Detection

    Reviewed Aug. 22, 2023

    Within 3 minutes of pressing the Life Alert button, speaking to monitor, the EMTs and ambulance were at my house to take me to the hospital after I fell and broke my left femur.

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    Customer ServicePunctuality & SpeedFall DetectionStaffMonitoring Center

    Reviewed Aug. 22, 2023

    She showed symptoms of bowel obstruction. Shallow breathing, pulse ok, weak, sweaty. Life Alert representative called 911 for me. Quick response time. Life Alert representative called back to see how she was and how it went. Appreciated.

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    Punctuality & SpeedFall Detection

    Reviewed Aug. 21, 2023

    I fell out of bed trying to turn the night light out. Life Alert came quickly.

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    Customer ServiceFall DetectionStaff

    Reviewed Aug. 21, 2023

    He fell off his chair and we couldn’t get him up. So, I called for help. They answered me right away and called for ambulance and they came in 10 minutes from the Life Alert call. Thank you, Life Alert!

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Aug. 18, 2023

    The EMS people were very quick to respond and stay with me till I could be by myself. Also, very courteous. Also, asked me if I need them to do anything for me, I said no. Thanks a bunch Life Alert.

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    Fall DetectionStaff

    Reviewed Aug. 18, 2023

    I was sitting in my den and got up to go the other room, became very dizzy and fell. I was tangled in the walker and couldn’t move. I pressed my Life Alert and spoke to a representative who listened to my request and sent an ambulance.

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Aug. 17, 2023

    I was home alone and on my back patio. When I tripped on a rug and fell into the wall by the door. Thankfully I didn’t pass out and was able to press my alert necklace. As I laid there, I could talk to Life Alert quickly while on the ground. They called emergency services and contacts immediately.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed Aug. 17, 2023

    Had a severe pain on right side Life Alert calmed me down. They alerted EMTs I had waited for 15 minutes. EMTs were very gentle with me. Thank you for your help.

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    Customer ServiceFall DetectionStaffMonitoring Center

    Reviewed Aug. 16, 2023

    Wife fell and hurt herself. Life Alert staff person answered immediately. Called fire department and stayed on the phone with me until she spoke with fireman.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Aug. 16, 2023

    I waited too long before I pushed the Life Alert button so when they responded I couldn’t speak or holler loud enough for them to understand me. They got me the help I needed anyway.

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    Customer ServiceFall DetectionStaff

    Reviewed Aug. 15, 2023

    Life Alert was very wonderful and helpful. Life Alert got emergency people to my father’s house faster than calling 911.

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    Fall DetectionStaff

    Reviewed Aug. 15, 2023

    I have fallen many times. Life Alert people always stay on the line until I can get help.

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    Fall DetectionStaff

    Reviewed Aug. 14, 2023

    I have used Life Alert about 3 times the past few months. They were great and helpful, also friendly.

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    Fall DetectionStaff

    Reviewed Aug. 14, 2023

    I fell in my bathroom Life Alert was there to help me get up. I fell in my kitchen couldn’t get up. Life Alert was there to help. I was sitting in my walker and Life Alert helped me get up and out.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Aug. 11, 2023

    My mom fell outside thankfully she did hit the button and Life Alert emergency staff responded promptly.

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    Customer ServicePunctuality & SpeedFall DetectionTimeliness

    Reviewed Aug. 11, 2023

    When I pushed either Life Alert button, remote or pendant - prompt immediate response. Your service has been great.

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    Fall DetectionStaff

    Reviewed Aug. 10, 2023

    I fell down and could not get up, it was wonderful to get help. I would not be without Life Alert. Keep up the good work!

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    Fall Detection

    Reviewed Aug. 10, 2023

    I have had 2 emergencies since getting my Life Alert. Both were handled very well and needed ambulance both times. So glad I had it.

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    Customer ServiceFall DetectionStaff

    Reviewed Aug. 9, 2023

    My knees froze, I wasn’t able to get up out of bed. The Life Alert was called by me. I was sent help immediately. Thank you!

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    Customer ServiceFall DetectionTimeliness

    Reviewed Aug. 9, 2023

    I fell and could not get back up and when I pushed the Life Alert button they responded right away. I was very happy with them.

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    Customer ServicePunctuality & SpeedMaintenanceFall Detection

    Reviewed Aug. 8, 2023

    I fell and couldn’t get up, thus a broken collar bone. Life Alert called EMT’s, they came quickly and got me up and also called my daughter. They stayed on the line until the EMTs came.

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    Fall Detection

    Reviewed Aug. 8, 2023

    Life Alert saved mom through several falls and kept me appraised! A great service!

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    Customer ServiceFall Detection

    Reviewed Aug. 7, 2023

    I fell and Life Alert called the ambulance for me.

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    Fall DetectionStaff

    Reviewed Aug. 7, 2023

    We are always pleased with the interactions with the Life Alert agents. The biggest plus is that they stay on the line with you until help arrives.

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    Fall DetectionTransparencyMonitoring Center

    Reviewed Aug. 4, 2023

    Life Alert answered right away, kept me calm while the paramedics were on their way. Contacted my love one’s (out of state) to keep them updated on what was happening to me.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed Aug. 4, 2023

    I fell and I received the help I needed to pick me up very fast. The EMT men were very good and helpful. Life Alert was wonderful. I would recommend Life Alert to others.

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    Fall DetectionMonitoring Center

    Reviewed Aug. 3, 2023

    Because of the super service we receivee, I have I have talked with many of our friends about your service. It was the best thing I could have for our family. The Life Alert operator calmed me down making it possible to do what was necessary. They also contacted both of my sons who arrived about the same time as the ambulance. The absolute best system money can buy!!!

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Aug. 3, 2023

    Life Alert saved my life. They were fast to respond.

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    Fall DetectionStaff

    Reviewed Aug. 2, 2023

    I was kept on the line until help was here. I’ve been telling all my relatives and friends how safe I feel with Life Alert. I strongly recommend to anyone. Thanks!

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Aug. 2, 2023

    I really appreciated Life Alert’s quick response! I really feel safer now as a result of that.

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    Fall DetectionStaff

    Reviewed Aug. 1, 2023

    There was a UTI that happened – could not walk. Life Alert was very helpful in getting the paramedics to the home and the hospital. It was a good experience. I am glad to have to and so are my family.

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    Fall Detection

    Reviewed Aug. 1, 2023

    I am happy about Life Alert. Thanks for that.

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed July 31, 2023

    Assist to a fall! wonderful, very prompt communication. Thank you Life Alert!

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    Fall DetectionStaff

    Reviewed July 28, 2023

    Life Alert staff are helpful and courteous. Great having your service, makes me secure. Very good service.

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    Fall DetectionStaff

    Reviewed July 27, 2023

    I lost balance while trying to sit down. Life Alert people helped me up. Took my blood pressure and my blood sugar test. They were very professional and I was very calm with them.

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    Fall Detection

    Reviewed July 27, 2023

    I have been having problems with serve itching. That night it started about 4 am and I was concerned that it would get worse and take me to death! Thanks for Life Alert, they came and took me to the ER. I survived!

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    Fall DetectionStaff

    Reviewed July 26, 2023

    I am very grateful for all the help from Life Alert’s workers. I had multiple falls and had to go to the hospital.

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    Customer ServiceFall Detection

    Reviewed July 25, 2023

    He fell in the kitchen. Life Alert stayed on the line until firemen responded. EMT transported him to Emergency hospital.

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    Fall DetectionStaff

    Reviewed July 25, 2023

    I was on the floor and couldn’t get up. Hadn’t fallen just looking for something. Life Alert stayed with me until help arrived.

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    Fall Detection

    Reviewed July 24, 2023

    I was well pleased at my “Life Alert” when I fell. Just to know I am never alone.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed July 24, 2023

    I fell into my tub. Hit my head, back and shoulder. Couldn’t get out of the tub. Life Alert got help here quick and very helpful.

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    Fall DetectionStaff

    Reviewed July 21, 2023

    Very alert, courteous, helpful, great and recommendable. Love Life Alert, greatest thing that has ever happened.

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    Customer ServiceFall DetectionStaff

    Reviewed July 21, 2023

    The 2 people were so kind and sweet. I can’t say enough for them. This is the 2nd time since I have had Life Alert, that I have called.

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    Punctuality & SpeedFall Detection

    Reviewed July 20, 2023

    I’ve used Life Alert many times over the years. Always FAST and EFFICIENT!

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed July 20, 2023

    Life Alert answers my call quickly and makes me feel safe until the Fire Dept. comes.

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    Fall Detection

    Reviewed July 19, 2023

    I could not breathe and pushed my button. Life Alert notified EMT when I did not answer them. This act really saved my life.

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    Customer ServiceFall DetectionStaff

    Reviewed July 19, 2023

    My mother fell. Life Alert was extremely kind and helpful. Very pleased with this service. EMS was called and helped her up. I highly recommend your service.

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    Fall Detection

    Reviewed July 18, 2023

    The squad came soon assessed me and took me to the hospital of my choice. So glad I had Life Alert.

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed July 18, 2023

    Life Alert responded promptly. I was having breathing problems. The EMS team responded quickly with oxygen and rushed me to the ER.

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    Customer ServiceFall DetectionStaffTimeliness

    Reviewed July 17, 2023

    Immediate response, excellent service and they called everyone on my contact list. Highly recommend!! Thank you, Life Alert!!

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed July 17, 2023

    I fell and couldn’t get up. Life Alert called the counters on my list and got me help quickly.

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    Customer ServiceFall DetectionStaff

    Reviewed July 14, 2023

    My husband fell in the kitchen. Life Alert was there with me on the phone until emergency got there. She was very reassuring. It was very comforting to know that they cared.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed July 14, 2023

    I want to thank you for helping with my emergency. I will call Life Alert instead of 911. You got the police quick. 911 didn’t respond to my call at all.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed July 13, 2023

    Life Alert’s response was very quick and professional. I feel confident that I would always receive fast action.

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    Fall DetectionStaff

    Reviewed July 13, 2023

    I have great respect for the Life Alert care and can make no bad remarks regarding any of them.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed July 12, 2023

    Life Alert’s response was prompt and helpful. Living on my own and knowing the response will always be there.

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    Customer ServiceFall Detection

    Reviewed July 11, 2023

    I fell in the bathroom and couldn’t get up. So, I pushed my Life Alert and they called an ambulance and my kids.

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    Customer ServiceFall DetectionStaff

    Reviewed July 11, 2023

    The last time I had fallen Life Alert was very kind helping me up. Every time I have called, they are always very kind.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed July 10, 2023

    We have each had falls. The Life Alert staff on the phone and in person were a real blessing to us. Because they came quickly and helped us up.

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    MaintenanceFall DetectionStaff

    Reviewed July 10, 2023

    I have used Life Alert at least 5, or more times. They have shown care and concern. I actually used their system the first day I received it and set it up. I was transported to the hospital with s broken knee cap due to a bad fall.

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    Fall DetectionStaff

    Reviewed July 7, 2023

    Fell on patio 3 men came and helped me up. Life Alert was very courteous and helpful.

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    CoverageMaintenanceFall Detection

    Reviewed July 7, 2023

    I was throwing up and had at the same time. It was due to a large hernia. Life Alert got me to the hospital in a good time so that I could have a surgery to fix it in a timely manner.

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    Customer ServiceFall Detection

    Reviewed July 6, 2023

    My mother was having an event when I was called I told the person to push Life Alert button. Rescue was sent and took mom to hospital. Very easy to work with.

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    Fall DetectionStaff

    Reviewed July 6, 2023

    I have never had an unpleasant experience with Life Alert. They are always the most courteous and helpful.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed July 5, 2023

    I have had Life Alert respond several times and they are very courteous and helpful. I have told several friends about your good care, quick response.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed July 5, 2023

    Husband fell on basement stairs backwards. The fire trucks came and EMS, they all did so well and quick. I really like how Life Alert took care of my loved one.

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed July 3, 2023

    I am not really sure how the pendant was activated, but the EMS and family responded quickly. Thank you for answering the call. My Life Alert pendant gives me security.

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    Customer ServiceFall DetectionStaff

    Reviewed July 3, 2023

    My mother had a number of falls with head traumas. I had to have ER come to my home and have her taken to the ER for evaluations. All times, the responses from Life Alert was immediate and help was on the way in minutes.

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    Fall Detection

    Reviewed June 30, 2023

    The Life Alert system worked well. I pushed the button and it went into action immediately. No delays, no back and forth. Life Alert works!

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    Punctuality & SpeedFall Detection

    Reviewed June 30, 2023

    Life Alert quickly notified the fire department. They arrived quickly and got me to the ER in a timely manner.

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    Punctuality & SpeedFall Detection

    Reviewed June 30, 2023

    Life Alert quickly notified the fire department. They arrived quickly and got me to the ER in a timely manner.

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    Verified purchase
    Fall Detection

    Reviewed June 30, 2023

    The Life Alert system worked well. I pushed the button and it went into action immediately. No delays, no back and forth. Life Alert works!

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    Fall DetectionStaff

    Reviewed June 29, 2023

    It’s a good thing to have. Life Alert immediately gets help.

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    Fall Detection

    Reviewed June 29, 2023

    I’ve fallen 3 or 4 times outside on the pavement and could not get up. So glad I have Life Alert!

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    Fall Detection

    Reviewed June 29, 2023

    I’ve fallen 3 or 4 times outside on the pavement and could not get up. So glad I have Life Alert!

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    Fall DetectionStaff

    Reviewed June 29, 2023

    It’s a good thing to have. Life Alert immediately gets help.

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    Fall DetectionStaff

    Reviewed June 28, 2023

    I have a spinal injury and was unable to transfer from my wheelchair. Life Alert was willing to help me get the assistance I needed!

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    Punctuality & SpeedFall DetectionStaff

    Reviewed June 28, 2023

    He slipped out of his chair and was unable to lift himself to his feet. He notified Life Alert and they promptly sent help. Thank you.

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    Fall DetectionStaff

    Reviewed June 28, 2023

    I have a spinal injury and was unable to transfer from my wheelchair. Life Alert was willing to help me get the assistance I needed!

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    Punctuality & SpeedFall DetectionStaff

    Reviewed June 28, 2023

    He slipped out of his chair and was unable to lift himself to his feet. He notified Life Alert and they promptly sent help. Thank you.

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    Customer ServiceFall DetectionStaff

    Reviewed June 27, 2023

    I have low blood pressure, I stood up and fell. Hit Life Alert button. Excellent response!

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    Sales & MarketingFall DetectionStaffTimeliness

    Reviewed June 27, 2023

    It went exactly like Life Alert advertises! Help arrived within minutes of her falling!

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    Customer ServiceFall DetectionStaff

    Reviewed June 27, 2023

    I have low blood pressure, I stood up and fell. Hit Life Alert button. Excellent response!

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    Sales & MarketingFall DetectionStaffTimeliness

    Reviewed June 27, 2023

    It went exactly like Life Alert advertises! Help arrived within minutes of her falling!

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    Punctuality & SpeedFall Detection

    Reviewed June 26, 2023

    I walked into my moms’ room and she was on the floor. I used Life Alert, she was calm and compassionate. EMS got here quickly and she stayed on the line with us for the whole time. Very pleased.

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed June 26, 2023

    When I fell two times – punched Life Alert button and response was fast. I wasn’t hurt but I couldn’t get myself up.

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    Life Alert Company Information

    Company Name:
    Life Alert Emergency Response, Inc.
    Website:
    www.lifealert.com

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