Life Alert Reviews
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About Life Alert
Life Alert was founded in 1987, making it one of the first personal emergency response companies in the United States. The company’s systems have a base hub and a help button that can be worn around the neck on a pendant or wristband. Life Alert advertises that its pendants have a 10-year battery life and don't require charging. Monitoring centers are UL-certified and have the Five Diamond designation from The Monitoring Association.
Visit www.lifealert.com- 24/7 professional monitoring
- Pendants don't require regular charging
- Waterproof equipment
- $198 activation fee
- Requires three-year contract
- Not ideal for online shoppers
Life Alert Reviews
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Reviewed Nov. 26, 2024
I fell in the kitchen. I pushed the Life Alert help button within seconds a dispatcher was asking me if I was bleeding. Two men were here and both gently got me up and sitting comfortably. They were wonderful.
Reviewed Nov. 25, 2024
My mom fell and broke her leg. Life Alert had the EMT’s there and mom on the way to the hospital before I could even leave my office. Thank you!
Reviewed Nov. 25, 2024
My mom had several falls and Life Alert was quick to respond and very helpful on staying on the line with her until the paramedics got there.
Reviewed Nov. 22, 2024
My mom fell and broke her neck and split her forehead. Life Alert was prompt getting her to hospital. Phone staff sympathetic.
Reviewed Nov. 22, 2024
Life Alert is a wonderful alternative to try and call 911. I love the fact they stay on the phone until help arrives. The response time is incredible. Your service is truly a “Life Saver”.
Reviewed Nov. 21, 2024
My mother was found by me on the floor in her apartment suffering delirium from an infection. Her phone could not be located and her Life Alert button was accessible. This access to emergency technicians through Life Alert made a stressful situation much easier to handle.
Reviewed Nov. 21, 2024
All the times Life Alert has been very helpful to us to let us know what was going on with our mother. We appreciate everything you guys do for our mother and step dad. Thanks again.
Reviewed Nov. 20, 2024
I thought I was having a heart attack. Life Alert immediately sent an ambulance. Everything was done very well. Thank you!
Reviewed Nov. 20, 2024
I called Life Alert when I was experiencing shortness of breath. The dispatcher answered immediately and had me transported to the hospital. I’m grateful for such professional and prompt service. Thank you so much!
Reviewed Nov. 19, 2024
The Life Alert staff was quick to alert us that mom had “pushed the button.” They also followed up with the end results.
Reviewed Nov. 19, 2024
Caregiver for my mom fell ill while at my mom’s house. Life Alert came very punctual as always!!
Reviewed Nov. 18, 2024
I had a problem with bleeding. They Life Alert were very patient, respectable and polite. I was treated very well. I would highly recommend them.
Reviewed Nov. 18, 2024
I had a bad fall. Life Alert was very prompt at calling for help and also notified all my children. Thank you, Life Alert.
Reviewed Nov. 15, 2024
I fell in the yard and hit my head and fractured my back. I pushed the Life Alert button and the ambulance came. Thank you.
Reviewed Nov. 15, 2024
Life Alert stayed on the line talking to us until the ambulance arrived. I appreciate that very much.
Reviewed Nov. 14, 2024
My father’s walker broke, and he needed to call Life Alert to get him back in a sitting position in a chair. He was able to get help from the EMT’s that Life Alert called for him!
Reviewed Nov. 14, 2024
I passed out, fell against furniture. My Life Alert wrist band got Life Alert to send help.
Reviewed Nov. 13, 2024
I fell on the floor could not get up. Called Life Alert, medical was here quickly. Life Alert staff member was very courteous and helpful. Stayed on line until EMT arrived. I will recommend Life Alert to anyone who needs service. Thank you.
Reviewed Nov. 13, 2024
My mom fell while trying to get out of bed. She was not hurt and had slid from the bed to the floor and could not get herself up. Because the Life Alert person could not hear my mom (she’s not very audible because she had a stroke almost a year ago and cannot talk very well) they dispatched EMS and they assisted her. So grateful for this service! It is money well spent!!
Reviewed Nov. 12, 2024
She became very ill too weak to walk and needed to go to the hospital. Pushed Life Alert button EMS came promptly and brought her to the ER. Everything went smoothly and uneventful. It definitely was well worth having Life Alert. It made what could have been chaotic very smooth.
Reviewed Nov. 12, 2024
I experienced a minor fall in my home. I pushed the Life Alert button and the person I spoke with quickly and courteously explained the procedure. Shortly there after two paramedics arrived and helped me up from the floor. They also asked me pertinent questions to determine whether or not I needed hospitalization. I did not. It was prompt, quick, and efficient. I am grateful.
Reviewed Nov. 11, 2024
I fell backwards on my wooden floors and unable to get up. I had my alert pendant on so I pressed the button and told the person what happened. They came right away helped me into my walker checked me out to make sure I was ok. They were great. I am continuing to use Life Alert. I had to use their help once before. Thank you, Life Alert!
Reviewed Nov. 11, 2024
I can attest to so many instances where Life Alert helped me as well as my husband! Each time we were given fast rate services and very fast responses from the professional services that arrived at our home for transport to the hospital. And caring techs/ reps on the phone! Invaluable!
Reviewed Nov. 8, 2024
I’ve had to call Life Alert on more then one occasion and each time they were quick to respond. Always polite and understanding. They helped in keeping me calm while assuring me help is on the way. They stayed in contact with me until helped arrived. I’m thankful for Life Alert because getting help is as simple as pressing a button.
Reviewed Nov. 8, 2024
I fell in my bathroom hitting my head just at the scalp line. I was bleeding profusely and was dancing in and out of consciousness from the laceration. First thing was to hit my Life Alert wrist button. The dispatcher stayed on the line until the EMTs were at my side. Thank you, “Life Alert”, for your service!
Reviewed Nov. 7, 2024
I had fallen backwards on some boxes. Because of limited strength in my legs, I was unable to get back up. Even my son was unable to help because I needed two people. Thanks to Life Alert their response was quick. The fire department came quick. Thank you.
Reviewed Nov. 7, 2024
I had fallen in my driveway and could not get up. Life Alert people were pleasant and quick with their response. They stayed on the phone until firepersons arrived. I was not in any distress waiting. I’m a big guy and they got me up in one smooth motion.
Reviewed Nov. 6, 2024
Mother fell and was unable to get up. She pushed herself to where her alert button was and pushed it. They called me to let me know ambulance was there and loading her to go to the hospital. She broke her femur and needed the emergency transport to get her help. I so appreciate the calls from Life Alert to let me know she needs help.
Reviewed Nov. 6, 2024
My mother was having trouble getting off of the toilet. She got on the floor thinking she could maneuver her way up. She couldn’t. She called me to come over. I came over and pushed her Life Alert. They had someone there in a matter of minutes. They lifted her up. The entire thing took about 15 minutes.
Reviewed Nov. 5, 2024
My mom loves her Life Alert. It has given her such peace of mind. It’s been great for her and her daughters too.
Reviewed Nov. 5, 2024
I had two bleeding veins that were draining blood to my stomach. I went to the bathroom at 8am one morning and fainted. Then laid on this bathroom floor and proceeded to vomit blood. I pushed the emergency button around my neck and help was there in about 8 minutes! I believe Life Alert saved my life!
Reviewed Nov. 5, 2024
Life Alert was able to contact emergency services when we had a power outage and phones were down. It was greatly appreciated.
Reviewed Nov. 5, 2024
I lost my balance while trimming dead flowers in my backyard. I failed to wear my outdoor pendant. Still wearing the indoor Life Alert pendant. No one around to help. I could not move! Pushed indoor pendant, could not hear if in-house base responded. Fifteen minutes after pushing the pendant, an ambulance arrived and transported me to ER.
Reviewed Nov. 4, 2024
My mom fell, Life Alert button was pushed. Help arrived immediately and Life Alert stayed on the phone until I got there.
Reviewed Nov. 4, 2024
Life Alert is always with me when I need help. They are nice and helpful to me.
Reviewed Nov. 1, 2024
It was comforting to have Life Alert on the line with my mom until my brother arrived to help her!!
Reviewed Nov. 1, 2024
I fell and had to be transported to the hospital. Life Alert had ambulance there in minutes I appreciate the promptness.
Reviewed Oct. 31, 2024
I had a fractured back and was in extreme pain. The lady with Life Alert stayed on the line with me until the ambulance arrived. That was so comforting and helpful to me.
Reviewed Oct. 31, 2024
I wasn’t able to breathe and I was able to use the Life Alert to call an ambulance for me. They were able to get me to the hospital in time to get lifesaving medication.
Reviewed Oct. 30, 2024
My mother fell and pushed her Life Alert button and they were able to call for the paramedics to come help her.
Reviewed Oct. 30, 2024
After suffering a stroke at home, I used the Life Alert button to get help. The dispatcher stayed in contact with me until the ambulance arrived.
Reviewed Oct. 29, 2024
Life Alert was very helpful! I fell and injured my leg very bad they sent ambulance right away. Very thankful to have Life Alert. Thank you.
Reviewed Oct. 29, 2024
Life Alert makes the difference between being able to stay at home and having to be in a care home.
Reviewed Oct. 28, 2024
The Life Alert staff that helped me stayed on the line until help came. She was very patient and caring. She acted quickly. Thank you. May god bless your work.
Reviewed Oct. 28, 2024
I fell and could not get up. You were right on the phone and you got me help. You were very wonderful. I’m glad I have Life Alert. Thank you all.
Reviewed Oct. 25, 2024
I had fallen by my front door inside. I pushed my Life Alert button and help were here in what seemed to be only a few minutes. They were so helpful and kind to me.
Reviewed Oct. 25, 2024
I fell in my home. Called Life Alert. They were there within 20 minutes. Took care of my needs. So glad I have this Life Alert service.
Reviewed Oct. 24, 2024
My mother fell and my son was unable to help her up by himself. Life Alert called for help and stayed on the line keeping my mother and autistic son calm!
Reviewed Oct. 24, 2024
I passed out and called Life Alert. Found a blood colt in my lungs and heart. The gentlemen were very kind and efficient.
Reviewed Oct. 23, 2024
The Life Alert service was great from beginning to end. I was so glad I have Life Alert and I will be keeping it.
Reviewed Oct. 23, 2024
It’s assuring to know Life Alert is there for me. I’ve been a customer for years and will be until the end.
Reviewed Oct. 22, 2024
Husband fell out of his chair and I needed help getting him up. Life Alert contacted the Fire Department and assisted in picking my husband up.
Reviewed Oct. 22, 2024
I fell and the Life Alert pendant was pressed (when I couldn’t get up) they took care of EVERYTHING! I felt so safe, it’s a wonderful thing to have!
Reviewed Oct. 21, 2024
She slipped on the kitchen floor, was unable to get up and not near a phone. She used her pendant to get ahold of Life Alert who sent help.
Reviewed Oct. 21, 2024
I had to get up during the night to use the bathroom and I lost my balance and fell. Life Alert responded when I contacted then and were courteous and helpful.
Reviewed Oct. 18, 2024
Minor fall that required assistance. Life Alert was prompt, courteous and informative!
Reviewed Oct. 18, 2024
My wife had a fall and I could not get her off the floor. Pushed the Life Alert button, staff answered, and got help here to our home right away.
Reviewed Oct. 17, 2024
Husband was having a stroke after breakfast. Called Life Alert and they notified EMS. Later, Life Alert followed up to ask how everything went.
Reviewed Oct. 17, 2024
Fell on concrete when feeding my cat. Hit my head on brick house, Life Alert sent police who then called ambulance to get my head checked. I didn’t have a bleed. I was ok and got to go home.
Reviewed Oct. 16, 2024
When my mom fell down and could not get herself up, Life Alert sent Emergency responders to help her. We can’t thank you enough! Thank you! Thank you! Thank you!
Reviewed Oct. 16, 2024
I was chocking then I couldn’t take a breath, not even a little. I pushed the Life Alert button, then I was able to breath again. The medical team men showed up just after I was able to breath. Having my button makes me feel safe!
Reviewed Oct. 15, 2024
My 92 year old mother fell and split open her forehead on the kitchen floor. She was able to call for help using the Life Alert system.
Reviewed Oct. 15, 2024
Life Alert kept me alert until the emergency crew arrived. Which I think is very beneficial to the patient.
Reviewed Oct. 14, 2024
We thought someone was breaking in our house. Life Alert called police and got us help quick.
Reviewed Oct. 14, 2024
Mother fell out of bed and I couldn’t get her up. Life Alert stayed on the phone until EMT’s got there.
Reviewed Oct. 11, 2024
I have recommended Life Alert many times because they are so good. Great experience each time.
Reviewed Oct. 11, 2024
I had two falls and the [dispatcher] stayed with me until the ambulance arrived. Thank you so much Life Alert.
Reviewed Oct. 10, 2024
My husband fell on two different occasions and Life Alert got someone there to help us both times.
Reviewed Oct. 10, 2024
The hospital told me I would have died if I hadn’t pushed my Life Alert button.
Reviewed Oct. 9, 2024
Everyone has been kind, prompt and comforting every time I’ve called Life Alert. Thank you.
Reviewed Oct. 9, 2024
Call was made to Life Alert responded quickly! Names listed were contacted quickly! Couldn’t ask for anything more!
Reviewed Oct. 8, 2024
I fell and couldn’t get up. So, I pushed the call button for Life Alert and help arrived very quickly.
Reviewed Oct. 8, 2024
Both my companions and myself had to call Life Alert in one week. The paramedics came within 5-10 minutes. They were kind, professional, and extremely helpful. We were well taken care of!!
Reviewed Oct. 7, 2024
My second time using Life Alert. Wouldn’t be without it. Recommend to all of my single older friends.
Reviewed Oct. 7, 2024
It’s been good for me. Life Alert has helped me a lot.
Reviewed Oct. 4, 2024
I called Life Alert for assistance. My leg was swollen and I couldn’t walk or stand. They were great on helping me.
Reviewed Oct. 4, 2024
Life Alert responded on more than one occasion when I needed help.
Reviewed Oct. 3, 2024
You have saved my life, thanks!!! Life Alert thank you!!!
Reviewed Oct. 3, 2024
Because of Life Alert, I have been very fortunate! They have saved my life a number of times since I enrolled in their service!
Reviewed Oct. 2, 2024
I have Parkinson and I fell. I live alone and would have had no way to summon help. Life Alert was a life saver!!
Reviewed Oct. 2, 2024
Life Alert has saved my bacon several times. Thank you.
Reviewed Oct. 1, 2024
My mom was ill and she pushed Life Alert. The first responders came and helped her to the hospital, caring for her even made sure she had her phone and purse. Excellent Job!! Highly recommend.
Reviewed Oct. 1, 2024
I am very happy with the Life Alert service. I was treated very well and quickly.
Reviewed Sept. 30, 2024
Life Alert was very professional, loving and seemed to be caring towards patients and family.
Reviewed Sept. 30, 2024
I fell and was afraid I broke something. I couldn’t get up. Life Alert got the emergency crew who took me to the hospital. Thank you all.
Reviewed Sept. 27, 2024
I love Life Alert! I feel so safe now! I keep it near me at all times. I can sleep in peace too.
Reviewed Sept. 27, 2024
The several times we have had to use it everything went very smooth. I am so grateful that we have Life Alert, it brings us peace of mind.
Reviewed Sept. 26, 2024
Inflammation in the right side of my body and was in tremendous pain. Pushed my Life Alert button and got help right away. Life Alert stayed with me until help arrived. I would recommend Life Alert to everyone. I know I’m glad I got it.
Reviewed Sept. 26, 2024
Assisted me in my fall! we think you are doing a great job! Thanks Life Alert!
Reviewed Sept. 25, 2024
Thank you Life Alert for being there us at moment’s notice and being so prompt and professional in acquiring the needed services.
Reviewed Sept. 25, 2024
My mother fell in her home and Life Alert was responding in a quick manner. I am so grateful for Life Alert services. Puts me at ease. Many thanks!
Reviewed Sept. 24, 2024
My mom fell out of bed and couldn’t get up. She pressed her Life Alert button. I received a call and so did my brother. Your staff was so helpful and calming during a stressful time for us. I tell people how wonderful Life Alert is and I thank you!!
Reviewed Sept. 24, 2024
Thank you Life Alert, you’ve been a blessing to my mother-in-law. Easier to accept her living alone!
Reviewed Sept. 23, 2024
He was incoherent. Life Alert called paramedics for us. They did not leave me alone, but stayed with me. I am ever so grateful for that as I was panicking.
Reviewed Sept. 23, 2024
My husband fell and couldn’t get up. Life Alert was here in about 10-15 minutes which is extremely fast compared to other assistance. We are extremely proud of Life Alert.
Reviewed Sept. 20, 2024
I fell on the kitchen floor, needed EMT assistance to get up. Life Alert notified 911 and family members. It worked as intended- good response.
Reviewed Sept. 20, 2024
Life Alert was very prompt to arrive. They were very polite, very concerned about all things. We were well pleased.
Reviewed Sept. 19, 2024
Life Alert was kind and professional, very pleased with their service.
Reviewed Sept. 19, 2024
My mother has fallen a few times and the Life Alert has saved her.
Reviewed Sept. 18, 2024
Life Alert is always very nice and helpful, and caring. They always contact my sister right away and let her know when help is there. Very comfortable using Life Alert.
Reviewed Sept. 18, 2024
She was having breathing problems and the ambulance carried her to the ER. We were very pleased with Life Alert’s quick response. Thanks!
Reviewed Sept. 17, 2024
I experienced significant symptoms of congestive failure (shortness of breath), I pushed my Life Alert button and help arrived immediately and took me to the hospital. The dispatcher was courteous and professional.
Reviewed Sept. 17, 2024
They arrived on time 15 minutes. Very helpful and no injuries. I love Life Alert; I feel like someone is with me all day and night.
Reviewed Sept. 16, 2024
I suffered a fall with a fractured hip. Life Alert was on scene in a short while and were very helpful.
Reviewed Sept. 16, 2024
Excellent service Life Alert thank you for being our guardian. Much appreciated!
Reviewed Sept. 13, 2024
Had a stroke was put in an ambulance and had a seizure tube put down my throat. Medical staff at the hospital told me your Life Alert workers saved my Life. Thank you, a million times, over.
Reviewed Sept. 13, 2024
I’m 94 I fell in the bathroom and couldn’t get up. Life Alert responded quickly as well as my daughter. All turned out fine. Thank you for your service.
Reviewed Sept. 12, 2024
I’ve fallen 3 times and they come right away. I’m 94 so I really need Life Alert.
Reviewed Sept. 12, 2024
Utilized Life Alert services several times recently with excellent services and response.
Reviewed Sept. 11, 2024
Life Alert answered promptly and stayed on the phone until help arrived. That was comforting for me. Thank you, this service has allowed me to remain in my home.
Reviewed Sept. 11, 2024
I have had Life Alert service for a while. They are the best, they got guys here fast. I will never change.
Reviewed Sept. 10, 2024
Thank you so much. Don’t know what I would do without your Life Alert service.
Reviewed Sept. 10, 2024
Always fast service. Appreciate what y’all do at Life Alert. Thanks.
Reviewed Sept. 9, 2024
I would recommend anyone getting Life Alert. No matter the age.
Reviewed Sept. 9, 2024
Dad fell out of his bed. He couldn’t get up himself. I’m unable to pick him up. Life Alert is awesome.
Reviewed Sept. 6, 2024
Life Alert contacted the emergency personnel. Life Alert contacted our daughters. Very professional. Thank you!
Reviewed Sept. 6, 2024
Was feeling dizzy and pressed Life Alert button. EMS came within 5 minutes and took me to the hospital of my choice and treated me well with great kindness and care.
Reviewed Sept. 5, 2024
She had fallen and needed help. She pressed her Life Alert button and your people had EMS respond very quickly to her aid. Thank you, it was a very positive experience.
Reviewed Sept. 5, 2024
I was on the floor and they got help for me right away. Life Alert were very courteous.
Reviewed Sept. 4, 2024
The Life Alert dispatcher was very helpful. The responders were here in 10 to 15 minutes. The dispatcher told them the medications she was taking and all the things that was on the list we provided. Those things were very helpful. Thanks for all your help.
Reviewed Sept. 4, 2024
Life Alert was great. They were here in minutes. They took me to the hospital. It was a good feeling. I was so happy to see them.
Reviewed Sept. 3, 2024
Each time I’ve used them I am more grateful for each time they are so efficient. They stay with you so you don’t feel alone! I will always tell friends about Life Alert.
Reviewed Sept. 3, 2024
Life Alert worked just like it was supposed to. No complaints! 10+
Reviewed Aug. 30, 2024
My emergency was I couldn’t breathe right. I ended up having double ammonia. These Life Alert workers were very serious and helpful. This was my second time of being saved by your gang. Thank you.
Reviewed Aug. 30, 2024
As always Life Alert was very courteous and helpful. It is very comforting in knowing that we can rely on your service. Thank you.
Reviewed Aug. 29, 2024
Fell at 2:00am. Daughter was sleeping and did not hear me call her. Life Alert is truly a life saver!
Reviewed Aug. 29, 2024
I fell and Life Alert help was here within a very short time after I called. Very nice, very reassuring.
Reviewed Aug. 28, 2024
Got an immediate response. Asked for an ambulance. Life Alert stayed on the line with me until helped arrived and notified my emergency contacts.
Reviewed Aug. 28, 2024
I was so happy to “press the Life Alert button” knowing that help would be coming to get me back on my feet again.
Reviewed Aug. 27, 2024
Life Alert never left me! They were patient and when I pushed the button (or my cat did) wrongly they were understanding.
Reviewed Aug. 27, 2024
She fell and broke bones. We called Life Alert. They called EMS and stayed on phone till they arrived. Very pleased with your service.
Reviewed Aug. 26, 2024
They are very responsive they try to help you first. The Life Alert team stays on the phone with you until help comes. I recommend to anyone.
Reviewed Aug. 26, 2024
Life Alert staff was very helpful during an incident of ill health that I experienced recently. She stayed with me verbally throughout the entire time I felt sick.
Reviewed Aug. 23, 2024
I was so happy to “press the Life Alert button” knowing that help would be coming to get me back on my feet again.
Reviewed Aug. 23, 2024
Life Alert helps me very much, and helps my husband also. I would advise everyone to get Life Alert it helps save lives.
Reviewed Aug. 22, 2024
I am unsteady on my feet and I fell when I started to turn around. I am 86 years old and unable to get up because of weakness. Everyone at Life Alert was very helpful and respectful.
Reviewed Aug. 22, 2024
I was having breathing problems and called Life Alert. They came and took me to the hospital. I am always grateful for your fast service and everyone is so helpful. Thank you “ALL” so much.
Reviewed Aug. 21, 2024
Works out wonderfully. Glad to have your Life Alert service at my mother’s home.
Reviewed Aug. 21, 2024
I fell and couldn’t get up so I pushed my Life Alert button. Had immediate response by local fire department. Life Alert stayed on the line with me till help arrived. I appreciate that support.
Reviewed Aug. 20, 2024
I fell and Life Alert came and picked me up. They were so helpful and kind. They are always so nice. Thank you.
Reviewed Aug. 20, 2024
They are always so very nice and patient and friendly. I feel very safe knowing that Life Alert is there for me.
Reviewed Aug. 19, 2024
I fell in my den and I called Life Alert. They sent help very fast.
Reviewed Aug. 19, 2024
I called Life Alert and the dispatcher sent an ambulance and took me to the ER. The dispatcher was very helpful in getting me help right away.
Reviewed Aug. 16, 2024
Used it twice, quick response from your Life Alert people, and great response from the emergency squad.
Reviewed Aug. 16, 2024
I had fallen and couldn’t get up by myself. Life Alert was very responsive and gets me to the hospital.
Reviewed Aug. 15, 2024
I have used my Life Alert when I fell and when I was having a heart attack. They responded quickly and stayed on the line until ambulance arrived.
Reviewed Aug. 14, 2024
I love Life Alert it is the best! Keep up the good work.
Reviewed Aug. 14, 2024
Would not be without Life Alert. Wear the pendant every day!
Reviewed Aug. 13, 2024
Had chest pains that went down my left arm and back. This never happened before. I would always have chest pain. I wouldn’t be without my Life Alert. It’s great.
Reviewed Aug. 13, 2024
I could not have been more satisfied with my experience with Life Alert. More than likely they have saved my life. I wouldn’t be without it!
Life Alert Company Information
- Company Name:
- Life Alert Emergency Response, Inc.
- Website:
- www.lifealert.com
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