Life Alert Reviews
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About Life Alert
Life Alert was founded in 1987, making it one of the first personal emergency response companies in the United States. The company’s systems have a base hub and a help button that can be worn around the neck on a pendant or wristband. Life Alert advertises that its pendants have a 10-year battery life and don't require charging. Monitoring centers are UL-certified and have the Five Diamond designation from The Monitoring Association.
Visit www.lifealert.com- 24/7 professional monitoring
- Pendants don't require regular charging
- Waterproof equipment
- $198 activation fee
- Requires three-year contract
- Not ideal for online shoppers
Life Alert Reviews
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Reviewed May 22, 2024
I fell in the bathroom. Used my Life Alert to let them know and they called paramedics and stayed with me until they arrived. Very courteous and caring.
Reviewed May 22, 2024
I fell while going into a small closet and couldn’t get up. I pushed my Life Alert pendant and was immediately connected to dispatch who checked to see if I was hurt and when I said I wasn’t, they sent a lift assist to help me.
Reviewed May 21, 2024
Had just signed up for Life Alert about 5 days prior to our incident. Sure, glad we did!!!
Reviewed May 21, 2024
When my mother falls down and cannot get up Life Alert is there. I feel safe at night, thank you.
Reviewed May 20, 2024
The Life Alert attendant were very concerned about me and getting me to the hospital ASAP.
Reviewed May 20, 2024
When I fell and needed help it was so comforting to hear the Life Alert attendant say “I will be with you until help arrives.”
Reviewed May 17, 2024
When I had my stroke, they were very fast at getting me help that I needed. Thank you very much Life Alert
Reviewed May 17, 2024
I have fallen several times and Life Alert people are answering very fast and make you feel secure. They stay on the line with you and keep you safe. I am so thankful for this care and service for people who are in need.
Reviewed May 16, 2024
My wife and I have had to use Life Alert 4 times in the past year. Each time they were there within minutes and took care of us magnificently. We strongly recommend Life Alert.
Reviewed May 16, 2024
My mom fell on her face on the floor and was able to turn side ways to push her Life Alert button. The ambulance and EMT’s came quickly and got her to the hospital.
Reviewed May 15, 2024
I fell and Life Alert responded quickly. Had surgery one week prior and had to go to ER because of the pain from a hematoma that had developed since surgery.
Reviewed May 15, 2024
Life Alert responded immediately! I live alone in a rural area. They’re super!
Reviewed May 14, 2024
Mom fell onto carpet area, pushed Life Alert button and help arrived within 5 minutes.
Reviewed May 14, 2024
Life Alert made contact with emergency personnel and stayed on the line until they arrived.
Reviewed May 13, 2024
When I use Life Alert, they help me up after falling.
Reviewed May 13, 2024
Needed to go to the hospital. Called Life Alert and they handled everything. Received ambulance and taken to hospital. Life Alert handled everything.
Reviewed May 10, 2024
Life Alert was very understanding about my request. Firemen were very courteous they got me right up and made sure I’m ok.
Reviewed May 10, 2024
I fell on my front porch steps and couldn’t get up. Life Alert contacted local fire and they helped me up.
Reviewed May 9, 2024
I fell in the kitchen and pressed Life Alert button and right away called us and dispatched the ambulance. Was very quick and great service.
Reviewed May 9, 2024
I was sleeping, had to go to the bathroom, got dizzy and fell back into bed. Called Life Alert, pushed the button on my necklace. The ambulance was there in 5-10 minutes. Everybody was nice and very helpful.
Reviewed May 8, 2024
Life Alert has very helpful and kind staff members. They are polite and very friendly with my mom.
Reviewed May 8, 2024
Fell and Life Alert called Fire department to come out and help get her up. No injuries.
Reviewed May 7, 2024
Life Alert corresponded with [emergency services] to dispatch 911 personnel to my house. They make life easier for me as I take care of my spouse who has seizures.
Reviewed May 7, 2024
Blacked out, fell and couldn’t get up. Cut my forehead on my walker. Pushed my Life Alert button and they were here soon. Service was great.
Reviewed May 6, 2024
Needed immediate help. My grandson contacted Life Alert. Explained the problem and Life Alert got help for me ASAP. Hospitalized for 5 days in ICU. Ok now. Feel very Safe and ok with Life Alert. Thanks
Reviewed May 6, 2024
I slipped and fell in the bathroom. I pressed the Life Alert help button near the shower. The fire department was notified and came to pick me up. Thankfully no injuries.
Reviewed May 3, 2024
I have been falling and unable to get up on my own due to the four prostheses in my legs. I’m glad to have a Life Alert.
Reviewed May 3, 2024
I fell and was unable to get up without help. The Fire department personnel responding to my Life Alert call were very good. They got me up and checked me out. I declined to be taken to the hospital which I did not need
Reviewed May 2, 2024
I was sick on the bathroom floor and couldn’t get up. I was very weak and had no energy. Thank God I had Life Alert.
Reviewed May 2, 2024
When my back went out, I pressed the Life Alert button and EMT’s arrived very fast. I would always be thankful for your services. Thanks
Reviewed May 1, 2024
Because she lived alone, Life Alert was a good companion. She knows someone would always be there for her.
Reviewed May 1, 2024
I’m so glad we have your Life Alert services. Thank you.
Reviewed April 30, 2024
I have nothing but excellent service every time I use Life Alert. Thank God for you, I am glad I have Life Alert.
Reviewed April 30, 2024
Fell and hit my head on outside curb. I am on blood thinners bleed bad. Hit my Life Alert had good service. I am glad I had this service.
Reviewed April 29, 2024
My 95-year-old father fell three times in the past month. I was able to use his Life Alert. Very happy with the results.
Reviewed April 29, 2024
Life Alert called me when he fell. It was such a relief to get notifications immediately. Thank you!
Reviewed April 26, 2024
Used various times. Life Alert was courteous, pleasant and very helpful and reassuring while I was waiting for paramedics.
Reviewed April 26, 2024
I fell and the men picked me up and helped me to the couch. They were very nice and helpful. I have fallen numerous times and each time Life Alert has been very helpful.
Reviewed April 25, 2024
I fell and hit my head. Life Alert immediately responded and notified ambulance and my next of kin (two sons)
Reviewed April 25, 2024
My dad slipped/ fell and broke his neck. He was able to push his Life Alert pendant around his neck to get help. Life Alert called to let me know help was on the way. The paramedics with the help of Life Alert were able to get into the house and help my dad. Thank you, Life Alert. What an amazing job!
Reviewed April 24, 2024
They were all wonderful to me. Stayed on the line with me until help arrived. Contacted my family members. Called after to see how I was doing. Thank you Life Alert!
Reviewed April 24, 2024
Life Alert was on the phone talking to me right to the minute they came through the door. Very friendly and helpful. I would call them again if needed in the future.
Reviewed April 23, 2024
I have AFIB. There were strong symptoms and I pressed the Life Alert. I had immediate response and she stayed on the line until the paramedic arrived.
Reviewed April 23, 2024
We used Life Alert two times. The people were all very nice and helpful. They sent the police and paramedics to assist my dad up off the floor. Thank you, Life Alert!
Reviewed April 22, 2024
I fell contacted Life Alert, and they sent someone right away. I was very pleased.
Reviewed April 22, 2024
I was feeling dizzy and disoriented. Life Alert came immediately, was having trouble breathing. I feel good to know that if I need you, you are there for me. Thank you!
Reviewed April 19, 2024
She fell multiple times. Life Alert is quick and responsive, and always professional.
Reviewed April 19, 2024
The personal of Life Alert are great, caring and experience is the best.
Reviewed April 18, 2024
We were out of town when she fell and broke her hip. Life Alert contacted us and were able to contact family to help out until we could get back home.
Reviewed April 18, 2024
They were quick in answering my call and were able to get in touch with paramedics quickly. I am so glad that I have this Life Alert system.

Reviewed April 17, 2024
I was researching life alert systems for my mother who's 82 years old. I contacted My Life alert and spoke to a representative named Greg. After researching I found out that they require a three-year contract and that is completely unacceptable. I'm from the representative that would not be interested. How much is gone by and this man continues to call my mother at home. I'm trying to get her to agree to something that my mother has already told him she doesn't want that her son myself is handling it for her.
I want a company continues to harass you and try to go around you by calling 82-year-old woman trying to get her to agree to something she does not want. Shows ethical flaw in that company. No means no. If you practice that good. You wouldn't require a few or a contract and you certainly wouldn't keep harassing people trying to get them to join after they told you no. This is what's convinced me not to use your service and this is probably why other response agencies are ranked higher than you. I have less complaints than you with the Better Business Bureau. You should be ashamed for harassing an 82 year old woman.
After speaking with you, we also followed up with your mother, who originated the call. After reaching her,
we placed her name and phone number on our Do Not Contact list.
Reviewed April 17, 2024
My mom fell twice within a month. Both times Life Alert was professional and compassionate. I am thankful for this service.
Reviewed April 17, 2024
I wasn’t feeling well and thought I should go to the hospital. Pushing my Life Alert button was the easiest thing to do.
Reviewed April 16, 2024
Life Alert was there quickly. They notified my daughters at once and let them known where they took me. they were very professional.
Reviewed April 16, 2024
I fell. I pressed my Life Alert button and they called the Ambulance and my family members to notify them I needed help. Thanks to Life Alert I did not have to wait very long for help.
Reviewed April 15, 2024
Life Alert staff was patient, helpful, problem solving when my GPS unit went through the was and the battery tested low. The replacement came fast.
Reviewed April 15, 2024
I was at work and my mom was home alone. She fell while trying to get breakfast and hit her head and was out a while. When she came to, she called Life Alert. They came and took her to Norfolk General and I just want to thank you guys so much.
Reviewed April 12, 2024
I fell and could not get up. I called Life Alert, and ambulance came and took me to the hospital.
Reviewed April 12, 2024
I was in the bathroom and was dizzy and off center. Life Alert contacted my daughter. She came and helped me get safely back to bed.
Reviewed April 11, 2024
I fell to the Floor and Life Alert talked to reassure me that help was on the way.
Reviewed April 11, 2024
My client fell several times and Life Alert respond in timely manner.
Reviewed April 10, 2024
Three different times my husband had to use Life Alert because his blood pressure was dangerously low and he could not move. The ambulance came each time and Life Alert stayed on the line until they came for him.
Reviewed April 10, 2024
Cough up blood. Prompt Life Alert response help arrived quickly. Family got notification as help came. Very good service.
Reviewed April 9, 2024
Shortly after receiving my Life Alert, I had two episodes where I slipped to the floor and could not regain my feet. I pushed the button and within minutes several firemen were at my door.
Reviewed April 9, 2024
My mom felt like she was going to pass out. Life Alert took café of the situation and also called me right away.
Reviewed April 8, 2024
I fell in my house and couldn’t get up. Life Alert sent two very nice firemen who came to lift me up in a jiffy. Thanks so much.
Reviewed April 8, 2024
Used Life Alert for three occasions. One I tripped forward (fell), slide off from chair, and an accidental buzz by pet. Each was treated so professionally by the dispatch person. Her confidence helped me be calm!
Reviewed April 5, 2024
Pushed my Life Alert when I fell out of bed. My family was contacted immediately and Life Alert also contacted the ambulance. I was transported to the hospital ER by ambulance and admitted with a diagnosis of sepsis.
Reviewed April 5, 2024
I fell backwards reaching to turn on a light in Livingroom. Lost balance landed on my back and hitting the back of my head. My caregiver came and we called Life Alert. Came soon and they took me to hospital to get checked out. They were very kind and caring. I did not remember anything and went home the next day. Thank you, Life Alert!!!
Reviewed April 4, 2024
I called for help because I was so sick with acid reflex. I could not even walk out the door to get into the car to go to the hospital. I called Life Alert and they were here in 20 minutes and stayed on the phone the whole time letting me they were on the way. When they arrived, they took me out by stretcher and went to the emergency room.
Reviewed April 4, 2024
Fell entering my house from garage. Pressed my Life Alert button and ambulance showed up very shortly. Helped me stand and left. Very happy.
Reviewed April 3, 2024
Cut fingers called Life Alert because I could not control bleeding. They had help here soon and the service got the bleeding to stop and I did not need to go to the hospital.
Reviewed April 3, 2024
I suffered an attach of congestive heart failure and notified Life Alert. Who rushed me to the hospital.
Reviewed April 2, 2024
Had a panic attack. Life Alert contacted EMT’s who came promptly and helped me calm down. No Dr. needed nor a visit to hospital.
Reviewed April 2, 2024
I had got stuck in the bathtub and couldn’t get up. Life Alert got in contact with the fire department and they were able to get me out.
Reviewed April 1, 2024
My mom who is 86 years old fell while using her walker. The Life Alert team called our local rescue squad, my brother and myself. She was able to get help in a timely manner. Thank you!
Reviewed April 1, 2024
I fell down stairs cut my head and broke my shoulder. Life Alert called my folks and called the ambulance.
Reviewed March 29, 2024
I fell and could not get up. My phone was in another room so I could not answer the calls from Life Alert that came immediately after I pushed the button on my device. Within 10 minutes the fire/ medic people were here helping me. I feel safe and well cared for!
Reviewed March 29, 2024
Mom fell on glass table and cut open head. My dad pushed his Life Alert button and the ball started rolling. We were able to get there when ambulance ushering and followed to ER. Excellent!
Reviewed March 28, 2024
I had a raised spot on my left leg. It itched and I reached down and the top came off and spurted blood. It took me 15 minutes to stop the bleeding. I contacted you with my Life Alert button and the person stayed on the line until EMT’s covered my leg after cleaning it up.
Reviewed March 28, 2024
I had fallen. I pushed my Life Alert button on my wristband. My son-in-law came over when called and fire department. Was not required.
Reviewed March 27, 2024
I was in the washroom walking to come out and I lost my balance and fell. Pushed my button Life Alert came on. I told them I needed help and fell they contacted the police and they came and helped me back into my wheelchair.
Reviewed March 27, 2024
Couldn’t talk nor breath. When Life Alert walked in to my house they already had an [oxygen] “mask” in their hands to put on me.
Reviewed March 26, 2024
Going down 2 stairs into garage; could not lift right foot to get onto cement floor. So, I held on to the grab bar and pressed my Life Alert button until the ambulance came.
Reviewed March 26, 2024
I fell in my kitchen. While I could get up, I could not stand by myself. The Life Alert medic came, lifted me up and then checked my blood sugar. I did not need to go to the hospital.
Reviewed March 25, 2024
She fell in the hallway and was able to push her Life Alert button. The ambulance came and took her to the hospital.
Reviewed March 25, 2024
My mom fell and broke her pelvis (in 2 places) and also broke her tailbone. Luckily, she was able to push the Life Alert pendant on her wrist to get help.
Reviewed March 22, 2024
Life Alert called ambulance for me and stayed on the line with me to ensure I was ok until ambulance came.
Reviewed March 22, 2024
Had a medical concern while at home after surgery. Life Alert reached my contact members promptly notified EMS and continued to reach my family members to alert them regarding my situation. Also notified them with information about transfer to local hospital.
Reviewed March 21, 2024
I fell in my yard and, could not stand up; was on a slight hill. I pressed the Life Alert help button. Your folks stayed on the line until the EMS arrived and a granddaughter. I did not require an ambulance. Life Alert stayed on the line through it all.
Reviewed March 21, 2024
Had a UTI and was suffering from effects of two strong dose of oral baclofen. Because of this I was incoherent and acting strangely. Life Alert contacted EMT units who took me to the hospital. Where I was treated and stayed for approximately three days.
Reviewed March 20, 2024
Fell on floor in bathroom and couldn’t get up. Pressed Life Alert and they got a hold of my daughter and she told the police man where the key was. He got in and helped me up and to the ambulance to check me out at hospital.
Reviewed March 20, 2024
I fell on the ground. My right knee hit some dirt; I could not get up. My neighbors helped me into the house. I thought my kneecap had been injured. Life Alert came promptly and checked it. They said it was bruised and I should rest for several days. It is doing well.
Reviewed March 19, 2024
Life Alert responded quickly and were very nice. Glad they said I should go to the hospital when I did, they told me I had three fractured ribs.
Reviewed March 19, 2024
She was having trouble getting out of her chair and going to bed. So, I called Life Alert and they promptly had EMT’s respond to our house and gave us the help we needed.
Reviewed March 18, 2024
I fell with my walker. I used the necklace to contact Life Alert. They got me up. I felt the paramedics did a wonderful job.
Reviewed March 18, 2024
My mother was extremely weak and disoriented for lack of proper dialysis and we used Life Alert to have paramedics come.
Reviewed March 15, 2024
Mother fell and was unable to get up. We are thankful for Life Alert.
Reviewed March 15, 2024
They were very kind and spoke to me while waiting for others to arrive! Life Alert is a blessing to me!!!
Reviewed March 14, 2024
I fell and couldn’t get up. My face was bleeding and I got help right away because of my Life Alert.
Reviewed March 14, 2024
Life Alert is always so calm. They stay with you until the paramedics get here and then they talk to them. When I call in to test, they are so polite and helpful. Thank you.
Reviewed March 13, 2024
Great, very prompt. The person on call was very nice and helpful and courteous. Everyone should have Life Alert.
Reviewed March 13, 2024
I fell, I have only one leg. The EMT came so quick and were very kind. I feel so safe knowing the Life Alert button lets me live at home.
Reviewed March 12, 2024
Our experiences with Life Alert have been great. Also, very professional. It gives us peace of mind. Thank you.
Reviewed March 12, 2024
She fell twice in one week. Both times Life Alert was unable to get a response from her and they immediately called 911 and called the people on the call list, help arrived in a very timely manner.
Reviewed March 11, 2024
I fell and couldn’t get up in my living room. I called Life Alert and my contact was here. The Life Alert team came in short time and the man on the phone stayed there the whole time. It was very reassuring that he was there with me. The two guys helped me up and I was fine. Very good experience.
Reviewed March 11, 2024
My husband fell and I could not get him up. The EMT’s checked him for injuries, checked his vitals and put him in his bed. Thank you very much for the Life Alert service.
Reviewed March 8, 2024
My husband tripped and fell on the floor. Life Alert representative waited until EMT arrived. They checked in periodically to check on him. When EMT arrived, they checked in with them. The rep. was patient and calming. My husband needed to go to the hospital just to check him out. He is doing great now and we appreciate Life Alert’s help!
Reviewed March 8, 2024
Life Alert sent an ambulance to take me to the hospital. Stomach pain in a 1-10 scale was a 13. Life Alert gives me peace of mind in case I fall as I live alone.
Reviewed March 7, 2024
The guy I spoke with was courteous. He had a calming voice. He kept coming back to me while I was waiting for help to get to our home. I am very happy with Life Alert.
Reviewed March 7, 2024
I was alone and fell in the bathroom. Not wearing hearing aid and my aggressive dog was unsecured. I tried to warn Life Alert staff but couldn’t hear a word they might have been saying. I can’t remember everything that happened because of the chaos. I knew help would come soon and it did.
Reviewed March 6, 2024
My husband fell three times. We called Life Alert each time and they contacted the EMS who responded quickly. Life Alert has followed up with us and we are pleased that we got the service.
Reviewed March 6, 2024
The first time I was having a stroke. Thanks Life Alert for calling the responders and ambulance.
Reviewed March 5, 2024
Mother fell, serve injuries, she was able to alert Life Alert and family. Answered and in all quick response. Life saver,
Reviewed March 5, 2024
I slipped and fell in my shower. I was able to call the “Help” button. Life Alert responded and came to my aide. They assisted me by picking me up and dried me, clothed me and made sure I was comfortable and wasn’t hurt. I was so grateful to have Life Alert.
Reviewed March 4, 2024
I fell and was unable to get up. Thank God I had Life Alert. Everything went well and I got help very quickly. Thank you.
Reviewed March 4, 2024
My legs were injured in a T-bone car crash. The engine block of my car was shoved diagonally across my lap. As a result, if while using my cane, rollator, and fall I’m unable to get up because of my knees. Called Life Alert and the EMTs came to my home within 20 minutes. The 2 gentlemen hoisted me up by placing their arms under my armpits, grabbing their hands and lifting. Once I was up, they examined me for possible need to be taken for a ride to the ER. Once they were satisfied, they notified their dispatch and left it was a very kind and caring event!
Reviewed March 1, 2024
Mom woke up dizzy and didn’t feel well. Alerted your great team and they talked to her and calmed her down. They called me and met mom at the hospital. Thank you so much Life Alert!!
Reviewed March 1, 2024
My mother fell at 5:15 am, Life Alert called me and told me medics were on the way and would call me back to know what was happening. They did call me back and told me my mom was at the ER.
Reviewed Feb. 29, 2024
Hand slipped of end of railing when I started to come in off patio. I fell onto my concert patio on right side. Left forehead hit edge of first concrete step. I was wearing the Life Alert necklace and pushed the button. EMTs are close and they came fast and took me to the ER.
Reviewed Feb. 29, 2024
I fell in the night and Life Alert responded quickly to be sure I got the help I needed.
Reviewed Feb. 28, 2024
I fell in the bathroom. I called Life Alert and the paramedics were here within half an hour. They checked me out. Everything was okay. I’m thankful I have Life Alert.
Reviewed Feb. 28, 2024
Mom fell and used Life Alert to get help. Life Alert was excellent, communicating with mom, alerting family and getting fast responders. I arrived and first responders were already there. The Life Alert agent stayed on with mom until first responders confirmed they had her. Mom has needed help more than once and Life Alert has been excellent every time.
Reviewed Feb. 27, 2024
I fell in the hallway in my apartment. It was late at night. I was unable to get up. I pressed the Life Alert button hanging around my neck. Help came immediately, they were very kind, lifted me to my feet and made sure I was not injured. I was so thankful for the special help.
Reviewed Feb. 27, 2024
He has a replaced right knee and a torn meniscus in his left knee. We have called several times for he has slid off chairs, bed and car seat. Knees are a major problem, as neuropathy of hands/feet. Also, upon calling Life Alert they are a blessing to arrive and help him to his feet!!
Reviewed Feb. 26, 2024
I had two instances of loosing balance and falling to the floor. Life Alert responded to my pressing the alert and contacted the ambulance to respond and they stayed on the line with me until the ambulance people arrived.
Reviewed Feb. 26, 2024
My husband had 2 falls when I wasn’t home. Life Alert stayed with him until help arrived and he could say he was ok, then called back later to see how he was.
Reviewed Feb. 23, 2024
I fell in the bathroom. I could not get up. I pressed the round Life Alert button. By doing that the police were called and I got help. The others were also called. In minutes I had the help I needed. Thank you.
Reviewed Feb. 23, 2024
My experience with Life Alert has been excellent. The phone response was very helpful and reassuring me that help was on the way and checking up afterwards. The “help team” was super quick and helpful and checking me carefully before leaving.
Reviewed Feb. 22, 2024
Mom fell and could not get up. Life Alert called me as mom didn’t want an ambulance. They stood with mom till I got there assure them she was ok. Very nice and helpful.
Reviewed Feb. 22, 2024
Life Alert was wonderful my hip was fractured. They took me to the hospital.
Reviewed Feb. 21, 2024
The Life Alert people were courteous and carefully got me up and then on a stretcher and to the hospital. Second fall they got me up and I didn’t need to go to the hospital.
Reviewed Feb. 21, 2024
The Life Alert people I deal with are so nice. They are really fast. They care about you as a person!! So, kind.
Reviewed Feb. 20, 2024
My husband fell in the hospital and hurt his back really bad it was better but 3 days later he got severe pains. So, I called Life Alert and they came right away and took him to the Hospital. I had swollen legs and ankles. They were here right away and very courteous.
Reviewed Feb. 20, 2024
I fell taking my dogs to the back door Paramedics carried one outside and brought her in. The Life Alert operator stayed on the line with me until the paramedics took over. Life Alert followed my instructions and did not notify my contact people of my fall.
Reviewed Feb. 19, 2024
Mom has fallen a few times since we got her Life Alert and each time Life Alert has been fast. From talking to mom dispatching ambulance to calling me. Life Alert has been one of the most important things in allowing mom to still live alone and independently.
Reviewed Feb. 19, 2024
I fell in the bedroom and needed help to pick me up. The man on Life Alert answered right away and asked me all the right questions. He then informed me that the men were on the way. He was very helpful. Then Life Alert told him they were here and they hung up.
Reviewed Feb. 16, 2024
I fell in my bedroom late at night and I couldn’t get up so I pushed the button on the Life Alert that is around my neck. The man that answered the Life Alert stayed on the line with me and talked to me until the EMT people got into the bedroom. He made me feel safe during the whole experience. I am very glad I had Life Alert to rely on.
Reviewed Feb. 16, 2024
I fell and couldn’t get up. I hit my head and had a bump behind my ear. Life Alert took me to the hospital. I spent the evening there and I was released that night. The men were very gentle and helpful.
Reviewed Feb. 15, 2024
I was in pain so I had to get in contact with somebody so I called y’all to help me out and y’all did a lovely job. That’s what I like about Life Alert.
Reviewed Feb. 15, 2024
I fell and cracked my knee cap. Had a binder on my right leg and slipped out of bed. I could not get back in bed. Called on Life Alert and 2 medics came to help me get back in bed at 2:00am.
Reviewed Feb. 14, 2024
My family had all left and I fell and broke my shoulder. If it hadn’t been for Life Alert no one would have found me till the next evening. Thanks for the help.
Reviewed Feb. 14, 2024
He fell outside in the yard and no one was around to help him up. So, he pushed the Life Alert button for help. EMT came right away. They took him to ER for check-up since he hit his head.
Reviewed Feb. 13, 2024
Life Alert came quickly and were very helpful. My husband felt very comfortable with the staff and well cared for.
Reviewed Feb. 13, 2024
I was outside on my porch and fell I couldn’t get up. All the doors and windows were closed and they wouldn’t have heard me call for help. Luckily, I had my Life Alert on me and I pushed the button and they came running to the doors. It took 8 minutes before help came. No, I was not hurt. But I was glad it helped me.
Reviewed Feb. 12, 2024
I fell and called Life Alert using my necklace. I could not have reached my phone.
Reviewed Feb. 12, 2024
I pressed my Life Alert button. They responded immediately. She asked about the problem. I told her I fell in the bathroom and hit my head on the cabinet corner. She asked if I was bleeding and she said help is on the way. They were almost immediately there. She stayed on the line with me. I was taken to the emergency room. I received 4 stiches in my head and spent 4 days in the hospital.
Reviewed Feb. 9, 2024
The Life Alert operator was kind, helpful and professional. The ambulance was here within minutes. They stayed on the line with me until the EMTs came. Very very satisfied.
Reviewed Feb. 9, 2024
When Life Alert was contacted, I was very ill. I don’t remember the call as my neighbor activated the Life Alert. I am thankful I have the Life Alert system.
Reviewed Feb. 8, 2024
I was outside and picking up a piece of trash. I lost balance and fell. I pressed the Life Alert button I wear, and they responded immediately by calling my family members who are to be contacted if something happens to me.
Reviewed Feb. 8, 2024
Taking a fall in the shower cut my arm and it wouldn’t stop bleeding. Called Life Alert and they arrived very quickly. Took me to hospital, sewed up my arm and I came home. Life Alert is great! My seven kids said I had to have it!
Reviewed Feb. 7, 2024
I fell and couldn’t get up. I waited for a while, but did don’t get better, so I called Life Alert.
Reviewed Feb. 7, 2024
Life Alert stayed with mom until I got there. They made her feel safe.
Reviewed Feb. 6, 2024
Life Alert has come through every time I’ve needed them. The operators have been very courteous and helpful. Very kind and gentle and really make me feel secure. Thank you.
Reviewed Feb. 6, 2024
Life Alert staff stay on line with us until emergency people arrive. They were very courteous and helpful.
Reviewed Feb. 5, 2024
My legs went out from under me while using my walker, I couldn’t get up and was taken by local ambulance. Life Alert made the calls for me and secured prompt service. Always efficient. Thanking you!!
Reviewed Feb. 5, 2024
I have a pacemaker and defibrillator and was having skipped heartbeats. I pushed my remote Life Alert button and the rescue squad were there within minutes. They took me directly to the hospital where they admitted me.
Reviewed Feb. 2, 2024
I was overcome with an extremely high fever. I couldn’t think clearly let alone talk. The Life Alert staff was very patient with me and sent the appropriate help. They also notified my family.
Reviewed Feb. 2, 2024
I fell in the kitchen after tripping and blacking out for a few seconds. I was unable to get up. Life Alert staff immediately contacted ambulance; they were here within minutes. All is well thank you, Life Alert.
Reviewed Feb. 1, 2024
I fell and could not get up by myself. I used my Life Alert button and got a very friendly, helpful and professional person on the line. The medics came and were able to help me. I received a check up call from Life Alert.
Reviewed Feb. 1, 2024
Could not breath. Hit my alert button on my machine. Was instantly connected to a live person. Help arrived in minutes while still on the phone with a “Live person” from Life Alert! She was so calm and professional. I was breathing almost normally before- before EMTS arrived. I really feel that my phone person saved my life.
Reviewed Jan. 31, 2024
I fell in the bathroom, pressed button around my neck. Medics were with me in 10 minutes. Medics gave excellent care and were very caring. Life Alert experience EXCELLENT!
Reviewed Jan. 31, 2024
I was playing cards with friends when suddenly I felt faint. I put my head down in my lap, but after 10 minutes I still felt faint. My friends pushed my Life Alert devices and got me help.
Reviewed Jan. 30, 2024
I started being dizzy and because I live alone, I knew I had to get help. I pressed the Life Alert button and all kinds of things happened. I was picked up at home and taken to the ER. Everything went every well after that and I went back home that same day.
Reviewed Jan. 30, 2024
My wife and I have each fallen and called for help. We found our response fast and ambulance services responded promptly. We tell others how satisfied we are with Life Alert.
Reviewed Jan. 29, 2024
I was experiencing a heart attack symptom and Life Alert was there for me in a few minutes. They rushed me on time to the hospital. I’m in a rehab as I write. Thanks to Life Alert I’m Alive.
Reviewed Jan. 29, 2024
Client pushed Life Alert bracelet because she fell. Could not get back up alone. Emergency dispatchers were called, came and assisted her back in her chair. Talked to her.
Reviewed Jan. 26, 2024
My uncle fell in his kitchen and was unable to get up. I was at home at the time this happened at midnight. I quickly got to my car and headed to his home, Life Alert stayed on the phone with him and called me. I’m very pleased with this service.
Reviewed Jan. 26, 2024
I fell in my living room. I hit my head on the way to the floor and was unable to get up out of the floor. My best friend was here but she is 85 years old and could not help me. I pushed the Life Alert button on my necklace and asked for help. The Life Alert people stayed on the line and talked to me until the help they requested arrived. EMS took me to the ER and I was admitted.
Reviewed Jan. 25, 2024
Middle of the night I slipped off the toilet seat into the bath tub. Two very nice young men helped me up and out. Got me calmed down and laying back in bed. I am 88 years old. Thank you, Life Alert.
Reviewed Jan. 25, 2024
I have had Life Alert for 5 years. The first 2 years I had fell several times. I called Life Alert and they came to pick me up, check me to see if I was ok. They check my blood pressure. They were nice and concerned about me.
Reviewed Jan. 24, 2024
My mom fell, Life Alert got help via 911 for her and stayed on the line until help came.
Reviewed Jan. 24, 2024
My husband fell and broke his arm. They came within 10 minutes. They took wonderful care of him and took him to the hospital. Life Alert is wonderful. It makes us feel very safe. I would recommend them in a minute.
Reviewed Jan. 23, 2024
My dad passed out while sitting and my mom was able to press his button, quickly Life Alert responded and assessed the situation. Because they had trouble hearing my mom since she was keeping him from falling over and thus unable to get to her phone. They quickly called me so I could get to their home and meet the paramedics. Great job with the response.
Reviewed Jan. 23, 2024
My husband has fallen several times and I am unable to help him get up. I have had to push my Life Alert button each time to get help for him. Life Alert calls my daughter and my son to notify them and then once action has been taken Life Alert notifies them of what action was taken. This is the best money we have spent. My son and daughter have peace of mind.
Reviewed Jan. 22, 2024
I had Covid, fell in the bedroom. Couldn’t get up. Had my husband push the Life Alert button and in 5 minutes there were two large men to pick me up. They were the most beautiful two men I have seen in a while. Life Alert is well worth having. Thank you again.
Reviewed Jan. 22, 2024
I fell again, paramedics were called. Life Alert is very helpful.
Reviewed Jan. 19, 2024
I had leaped out of bed and landed on my behind unable to stand up by myself. An officer was called and helped me stand up. No injuries no bruising!! The Life Alert monitor is kept with me the whole time.
Reviewed Jan. 19, 2024
Fell in the kitchen and firemen came to pick me up. Thank goodness for Life Alert.
Reviewed Jan. 18, 2024
I love how Life Alert stayed on the phone until they got here. So, comforting.
Reviewed Jan. 18, 2024
The service I received was excellent. They Life Alert were courteous, attenuative doing all they could to comfort me. They made me feel safe and comfortable.
Reviewed Jan. 17, 2024
Life Alert are always right on the call and they stay with me until the rescue gets here. They are really courteous and sweet.
Reviewed Jan. 17, 2024
My husband had fallen for the second time. Life Alert got the rescue here very quickly and it’s very nice that they stay on the line until they come into the home.
Reviewed Jan. 16, 2024
I pushed my Life Alert by mistake. I didn’t know I had pushed it until the rescue guys came. They were there in five minutes and very nice to me because it was a mistake.
Reviewed Jan. 16, 2024
I feel very safe with Life Alert, they came real fast.
Reviewed Jan. 15, 2024
I was at home and was starting to have slight chest pain that ran down my left arm. I was also experiencing being light headed and dizzy. I pushed my Life Alert button and in no time at all they had an ambulance on the way. I thank God for my Life Alert Team. They are always there when needed. Thank you!!
Reviewed Jan. 15, 2024
Each time I called, or anyone other than myself has called, Life Alert, they have been very helpful, stayed with me on the phone until help arrived. Thank everyone who has handled my calls or helped me in any way. They also called a neighbor and my kids.
Reviewed Jan. 12, 2024
My mother fell at 1:30am due to her blood pressure being high. She was able to hit the button on her pendant to call Life Alert. Life Alert called me and everyone on my list. First responders were on scene in around 15 minutes. I’m 2 hours away from mom so it gives me great relief knowing how quickly Life Alert responded. Excellent service and I would recommend it to anyone.
Reviewed Jan. 12, 2024
Life Alert staff was very helpful. Life Alert got the emergency people here very fast.
Reviewed Jan. 11, 2024
Responders were very kind and professional. I had a new cast on my leg and it slid when I tried to stand. Turned out my husband was on the back porch and the TV was turned on and the door was closed so he couldn’t hear me calling. Very appreciative for all of Life Alert’s kindness.
Reviewed Jan. 11, 2024
My mom fell and broke her hip. She used her Life Alert and they followed her direction. Although it’s sad she fell it’s reassuring to know Life Alert was there to help in this crisis.
Reviewed Jan. 10, 2024
I signed up 3 years ago, 3 year term, for parents. Term ends 1/28/24. I called in December, well in advance, to notify them. They told me I have to call back on Jan 10th (they couldn't cancel until 10th) which felt like a scam. I canned right back to speak with another representative to confirm. I called today, Jan 10th, and now they tell me I have to call back on January 23rd. They are trying to force an auto renewal and even charge me for additional months. This service is a total scam once you sign up. No way to cancel online, have to call, and they play a game to make sure you burn out. They even said we need to arrange for someone to pickup equipment before 28th!
We apologize as there seems to be a misunderstanding. The agreement didn’t mature until mid-January, but we advised that you could call back after January 10th to start the cancellation process. The same supervisor did call you back, apologized for any confusion, and processed the cancellation on the same day. Life Alert does not have an auto renewal and you were not going to be charged additional months. Life Alert makes arrangement to pick up our equipment, FREE of charge, as a convenience to our subscribers. The account is now closed.
Reviewed Jan. 10, 2024
I fell in my driveway on the hot top. I broke my left elbow and right leg. We pushed the Life Alert button and the ambulance came right away and took me to the hospital.
Reviewed Jan. 10, 2024
My mom needed ambulance assistance. Reached out to Life Alert. My mom was at my home! Called Life Alert and they made contact with emergency unit and stayed on the line with us until assistance arrived.
Reviewed Jan. 9, 2024
My daughter fell and couldn’t get up. Life Alert helped her up. Thank you, Life Alert.
Reviewed Jan. 9, 2024
Doctor did some cutting on my nose. Later while cleaning it I hit the cut with the wash cloth and it started bleeding bad and I couldn’t get it to stop. Life Alert check my address and said EMTs were on the way. EMTs got it to stop. Life Alert was told when EMT arrived and when they were in the house. Life Alert did a fast/wonderful job.
Reviewed Jan. 8, 2024
I fell and couldn’t get up. Life Alert called the EMTs and stayed on the line with me the whole time.
Reviewed Jan. 8, 2024
I fell and I can’t get on my knees due to surgery and total knee replacement on both. So, I can’t kneel to pull myself up. The Life Alert dispatched EMTs came quickly to pull me up. I generally never hurt myself unless I fall forward. The EMTs take my vitals and make sure I’m ok before they leave. They are very kind, well trained and concerned about my well-being.
Reviewed Jan. 5, 2024
I fell over my walker, actually I passed out, used my Life Alert to call my son. They called him and they stayed with me until the ambulance came. They all made decisions to take me to the hospital. X-rays showed three broken ribs. It took 30 minutes from first call to the hospital. Life Alert stayed talking until I was put in ambulance.
Reviewed Jan. 5, 2024
I tell everyone about Life Alert and how I am pleased I am with your services. Thank you!
Life Alert Company Information
- Company Name:
- Life Alert Emergency Response, Inc.
- Website:
- www.lifealert.com
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