Life Alert Reviews

My brother and I appreciate how quickly Life Alert notified us and followed up with calling us both with what happened. I’m so glad that we have your service.

Mom fell, she pushed her Life Alert pendant. They responded quickly. They were very helpful making sure she was not hurt.

It was comforting to have the Life Alert dispatcher stay on the line until ambulance and EMT arrived.

We did not go with Life Alert. The Rep was arrogant, using scare tactics and stating if we went with anyone else, anything that happened to our mother was on us. The pricing is astronomical too. Asking about the $49.95 amount and Rep said that is on the internet and it’s 10 year old pricing info. No impressed with attitude.

Slid out of chair and couldn’t get up. Life Alert sent EMS. Thank you so much. Very happy with your services.

Fell in my house and was not able to get up by myself. Friend called Life Alert and they sent fire truck w/ paramedics. All were very helpful and courteous.

Life Alert called EMT’s for me and stayed on the phone until they arrived which was a long drawn out process, but they stayed on the line and encouraged. Wonderfully helpful

I fell, broke my right shoulder and right pelvis. Life Alert called my daughter and the EMS, who showed up quickly.

Needed assistance 3 times. I had fallen and Life Alert was great getting my help.

When I fall Life Alert gets help quickly and checks to be sure EMS come.

I fell and could not move. Life Alert got me the help I needed within about 5 minutes. Thank you.

The Life Alert dispatcher talked with me until the ambulance members arrived, which was very helpful.

Having Life Alert allowed my husband to feel safer in case he falls.

Life Alert weas very fast about getting help to me and gathering all info from me. I highly recommend to everyone.

The Life Alert dispatcher who handled the call was friendly and courteous. I received help right away.

Life Alert called me right away and they stayed on the line with me til the paramedics left I really appreciated that.

Labored breathing – contact was made to Life Alert’s dispatch center. Help was here within 20 minutes. They moved quickly and professionally.

Life Alert personnel were prompt, efficient, understanding of the situation, and compassionate. Notification of family members was timely.

Life Alert worked as it was supposed to. It made a difficult time go smoothly and help arrived quickly. Family members were notified and kept informed.

I fell twice this year, pushed my necklace and got help within fifteen minutes. I feel secure with Life Alert. I am going on 94 years old and live alone.

I fell and cut my arm eight inches cut. My head hit the concrete. I live alone, Life Alert sent help right away and called family members.

I fell down, could not get up. Called sister for help, then called Life Alert, EMS arrived quickly and took me to hospital!

I apparently passed out and fell and could not get up. It was the loneliest feeling one could have. Grateful for my Life Alert.

I fell, pushed my Life Alert button and the fire dept was dispatched. They got me up and into bed.

My father fell and Life Alert contacted the paramedics in town. He was successfully helped.

I became short of breath, my lungs filled up with fluid. The Life Alert representative was very helpful and kept me informed of what was going on. When the ambulance came, she hung up.

I took a bad fall and broke my hip, thank goodness I have Life Alert handy. When I pushed for help, in no time I had some.

I fell down in the middle of the night. I was unable to get up. Life Alert sent EMT. Thank you.

Lost my balance, fell down with wall of the room as support. Life Alert notified and sent the local Fire Department.

When I contacted Life Alert when I fell they stayed on the line with me until the EMT’s arrived. They were very polite and willing to help.

I had fallen and Life Alert was there at once. The dispatcher was called and help was on the way. I was so thankful for Life Alert.

I was in the bathroom and slid out of my wheelchair, contacted Life Alert and help arrived in about five minutes.

I fell and couldn’t get up. Life Alert called for help, called my family and all came to help me. Thank you.

My dad fell out of his chair and Life Alert called the Fire Dept for me. It was a great feeling knowing he was taken care of.

On one occasion Emergency Personnel transported me to hospital. Life Alert worked perfectly.

I had fallen and called Life Alert and they got the EMS to come and get me up.

When I 1st Called Life Alert staff was very helpful in the sales, after the sales, it was hard trying to reach someone not trying to sell me a system, the number on the box to call was a recorded salesperson, then there was another number to call for connection at 11am, after the 3 year contract I heard from No one, not even regarding the paperwork.

Slipped leaving bathroom. Prompted Life Alert service, stayed on line until EMT’s arrived and checked back to assure all was well. Very comforting knowing I was not alone until EMT arrived.

Fell and dislocated hip, could not reach phone but was wearing my Life Alert pendant. They arrived and was able to get me on a gurney and to the hospital.

My hip dislocated and Life Alert immediately sent paramedics who took me to the hospital.

I highly recommend Life Alert, it helped me three times. I am most grateful to Life Alert. Thank you.

I fell, sprained my ankle, Life Alert stayed on the phone with me until the paramedics arrived.

I tripped on a flower pot in my atrium garden. I fell and could not get up. Life Alert help came within minutes. Thank you!

I strongly recommend Life Alert to everyone. When I call them, which is a lot, within 15 minutes help is there.

Life Alert personnel were very friendly and helpful. They stayed on the line and made sure I was ok.

Called Life Alert – responded and was taken to a hospital which was a good thing! Thank you – Life Alert.

I have used my Life Alert several times since I got it and I have always been totally pleased with the care and response.

I fell down and could not get up. Life Alert was a savior. Help came in no time.

Very courteous, Life Alert dispatcher stayed on the line till first responders and EMS reach my residence and confirmed with both.

I fell 4 times, Life Alert sent EMS and they were here in no time, and kind and took care of me. I’ve been telling my family and friends.

Life Alert has always been very courteous and helpful. I am very satisfied with your dispatchers and their patience when I push the alarm.

Slipped on water on the floor, shoulder hit wall – I fell and could not get up. Called Life Alert—very courteous – stayed with me on the phone till the ambulance came. Very helpful.

My sister fell getting out of bed. She couldn’t get back up and pressed her pendant. Life Alert responded and helped her get back in bed.

My father fell and everyone on his emergency contact list was notified by Life Alert. EMS was called to help him. He was fine. Thank you!

Life Alert’s response was timely. I can’t say enough about the support and comfort, not to mention professional care I’ve received. You are ALL amazing!

Absolutely horrible cancelation policy… Absolutely horrible cancelation policy got it for my father after he had a fall, he doesn't like the system and refuses to take it with him, so I called and try to cancel it, they have no cancelation until the three years is up, or one of several other conditions, including his death in which they will cancel. I DO NOT RECOMMEND this to anyone.

I felt very weak and faint—so Life Alert was able to send me the help from EMS that I needed in a quick manner. Thank you.

I experienced an emergency that the Life Alert were prompt in getting ambulance to get me to the hospital.

I fell and could not get up. Life Alert stayed on phone until help came to get me. Had info for EMTs.

I had kidney stones and track infection and Life Alert notified paramedics right away.

Very prompt and efficient service. Great response time – every time! Life Alert dispatched to paramedics immediately.

My mother fell and was confused before I called Life Alert. Once I called they were responsive almost immediately. I appreciated how quickly they were in touch with EMS to transport her to the hospital.

Fell transferring from bed to wheelchair. Received help from Life Alert fast. Nice to know they can be quick with service.

He fell, Life Alert dispatcher responded in a timely manner and assisted with sending EMS to help him up. He stated the dispatcher was very friendly.

I had chest pain, Life Alert sent ambulance and contacted family immediately.

Had episode of low blood sugar and needed medical attention. Life Alert took care of everything.

I was having chest pains. Called Life Alert and help was sent immediately. I was taken to hospital.

Several years of usage and I have to say I am supremely disappointed in the attitude of the emergency reps. They escalated a situation during TESTING and it led me to realize this was not a healthy or safe service for my mother any longer. She heard the call and did not feel comfortable having them represent her safety any longer.

Very helpful, called Life Alert, got very speedy reaction. Very Nice.

I was able to push the button on the Life Alert pendant and help came quickly.

I fell and couldn’t get up. Life Alert sent EMS within 15 minutes and got me back in bed.

Slipped off the bed and could not get up! Called Life Alert and they sent EMS to pick me up.

I was having A-Fib issues soon after leaving hospital. Life Alert answered promptly.

Mother fell and broke her hip—caregiver activated Life Alert and they contacted EMS.

I sat down on floor and couldn’t get up. One push of Life Alert button, help was here in minutes.

Life Alert has helped me to remain in my home. Thank you!

Life Alert staff was courteous and checked on me until EMS arrived. Very good job.

I ended up with a TIA and calling Life Alert helped me get the care I needed quickly.

Life Alert wins again!!! Ambulance were real busy out here that day, but my dispatcher never left me until they showed.

Used Life Alert twice. Very good. Response was quick. Very happy. Saved my life.

Very professional and courteous. Appreciated Life Alert dispatcher staying connected until EMS left.

Life Alert allows my family peace knowing I can quickly press my button when needed.

Have used Life Alert twice and the response has been superior.

We really like the Life Alert. They do a real good job for us. Thank you.

I got the Noro Virus and was very ill both directions – Life Alert kept me calm.

Life Alert has been very helpful, nice, and courteous! I’ve been very satisfied!

Life Alert sent paramedics immediately as soon as my Mama pushed her button when she fell.

I was having severe nose bleeding. Life Alert helped in every way – wonderful staff.

The Life Alert dispatcher stayed on the line until the emergency people arrived to take me to the hospital. Excellent service, so worth it…. Thank you!

I fell, Life Alert called an ambulance that took me to the ER.

Mom fell, Life Alert talked to her and kept her calm. They sent help. Thank you, so much.

Fell twice at home. Using my neck alarm, called Life Alert who notified police, etc. Help arrived within a very short time.

Communication is key when it comes to emergencies. Life Alert communicated consistently throughout the emergency.

I was short winded and I didn’t feel good. I pressed the help button on my Life Alert device and I immediately got a response. She instructed me to stay on the line. She called for help and the firemen responded within 7-10 minutes. They checked my vitals and they waited until the paramedics came. I am very thankful for the Life Alert response.

I had a leaking pipe in the bathroom so there was water on the floor. I tired to clean it up and slipped and fell. I couldn’t get up due to pain in knee and hip so I called Life Alert for help. Help arrived and I was thankful I had Life Alert. Don’t know what I would have done otherwise.

My husband has dementia and was bedridden at the time of experience. I was standing at his bedside talking with him and when I finished talking to him, I turned around and started walking. The electric cord for the bed remote caught my foot and down I went. I would have had to lay on the floor for hours, but lucky me I had my Life Alert to depend on to call 911.

My mother felt safer with the Life Alert pendant. She basically lived on her own until 102. I believe they were called a couple times to take her to the hospital, but they also called on the machine when a smoke alarm went off.

What a successful operation Life Alert is! Your response for me and courtesy to me and my family needs to be spoken about, out-loud and seen and heard verbally too! Keep up the great work and pat those operators on their backs and tell them “Thank you for your Help!” from me too.

He fell out of bed and was unable to get back into his wheelchair or his bed. He was able to press the button pendant to call Life Alert and a “paramedic” was able to get him back in bed. It was a relief to hear from the paramedic that they were able to assist him. We are thankful for Life Alert.

Mom fell, pushed Life Alert button and I received a call. Went next door and picked her up. Thanks for the quick response.

Had a fall. Life Alert was great! Thank you!! We appreciate all you do!

We had multiple experiences with Life Alert with my mom. They were always very nice and helpful.

I could not walk. Life Alert sent an ambulance and stayed on the line until he spoke to the paramedics.

They contacted us right away. Always very nice on the phone. So glad we have Life Alert for our mom.

Life Alert stayed on the line until help arrived. They spoke directly to the EMT’s to confirm I was okay.

My wife had a stroke. Life Alert called an ambulance and stayed on the line with us. Giving us positive assurance that help was on the way.

Life Alert contacted the help source I needed in a timely manner!

We were able to get her to the hospital via Life Alerts dispatching for EMS.

Life Alert was very helpful and stayed with me until the fire department came after.

I feel very safe with Life Alert. I am 90 years old and have no one. So, now I have someone to call.

My husband fell out of the bed and couldn’t get up. So, I called Life Alert. They sent out he firemen to help. He is fine now. Thank you.

I fell and needed help to get up. Life Alert called for help immediately.

Life Alert is always very nice and kind and thorough. Thank you, so much.

My father experienced a sudden facial tingle. Then a facial drop at the breakfast table. I pressed the Life Alert button. By the time the woman came on the line, the symptoms had quickly passed. They checked my dad out and he was ok. We followed up at the ER at their suggestion.

He fell and missed the chair and was unable to get himself up nor could I assist him. Life Alert was dispatched and assisted getting him back up. They also assessed him for injury which thankfully he avoided. Life Alert was professional as always and made sure he was okay before disconnecting the call. They are always pleasant, patient and caring.

My mom had a massive stroke. Coming home we set up with Life Alert and she has had to use it 3 times already. Y’all are amazing the operators stayed on the necklace and called emergency contacts. They calmed her down called 911 and did not let her go until the fireman told them they were here every time.

I have fallen plenty of times and Life Alert came to my rescue and was kind and courteous. Thank you, Life Alert team.

I tripped and could not get up. I was not injured. Life Alert was speedy and calming.

I fell and I cut my arm. Life Alert took me to the hospital.

We had to use Life Alert on a few occasions. Everyone was always understanding and helpful.

On the floor and could not get up. Life Alert came pretty fast after I pushed my alert button and they told me to please call them ASAP when this happens again. They were the nicest people I have ever dealt with and I tell everybody if they know someone who lives alone to please check into getting Life Alert. Best money I have ever spent.

I live alone. I am 84 years old and I rely on Life Alert completely, I recently needed hospitalization. I was in a lot of pain. I was able to contact Life Alert. They responded and took me to the hospital. I remember nothing of this. They saved my life. I will always be thankful. Thank you!

We have had to use Life Alert for my husband a few times over the past year. Each time my husband had a fall or was not responsive or had other medical issues. Life Alert sent help immediately. Just one push of a button and a very courteous and professional and caring staff. They had help on the way right away. I would recommend Life Alert to others.

I got dizzy and fell to the floor hitting my back on the corner of the wall. I hit my watch button and the dispatcher asked me questions. They called EMTs. They checked me over and I stayed home. No need to go to the hospital. Life Alert made sure I was okay and the EMT told them that I was okay.

Fell in my bedroom and hit my head on the night stand. Couldn’t get up. Left leg was injured, and called Life Alert.

The Life Alert dispatcher came on very quickly and contacted 911 and my daughter. The dispatcher kept me informed and stayed on the line until EMT’s arrived.

My mother thought she was having a heart attack. Life Alert contacted the fire department and ambulance. She was taken to the hospital.

I don’t walk, slid out of my chair. Life Alert helped get me off the floor back into my chair. Very gentle and kind. Thank you.

Life Alert was very helpful, stayed on the line until EMT’s arrived and talked to them.

I was sick with a UTI which caused me to be confused and didn’t know who I was. Life Alert called paramedics and my son. Good service.

I was having very fast heart beats. I waited to see if the beats slowed, but finally called Life Alert. They stayed with me until all was well.

Life Alert was professional, friendly, quick action and they stayed on the phone throughout.

I had fallen and could not get up. Life Alert was quick and very, very helpful.

Life Alert responded with 911 dispatch of ambulance when I was experiencing a life-threatening bleed out.

She could not get up off the toilet. Life Alert was called and EMT’s got her off the toilet and into her wheel chair.

Everyone at Life Alert was very helpful, kind and considerate with my well being in everyone’s mind.

I have fallen many times; Life Alert is always there to help. Never remove from my neck. So thankful for Life Alert.

Have poor balance, and a tendency to fall! Would be lost without “Life Alert!” I’m confined to a wheelchair!

I have recently had a stroke and I woke up and couldn’t move. I hit the Life Alert and was immediately put at ease. They were efficient and kind.

I have fallen 3 times because I have lupus and legs just collapse. Life Alert responded quickly. Thank you.

I fell on the bathroom floor and was unable to get up. Life Alert staff was professional, helpful and caring.

My mom needed medical assistance and Life Alert was fantastic on getting help promptly. Best service ever and worth every dime of cost. I recommend Life Alert to everyone I know. “Simply the best.”

I was sitting in a chair in my living room getting ready to read when the power went out. I got up to get my flashlight in my bedroom, but I could not find my way. It was so pitch black that I became disoriented. I stood for about five minutes realizing that I had to do something because I was afraid of falling. I pressed my Life Alert button knowing that help would be coming. Soon my sister-in-law arrived followed by several first responders. That’s how Life Alert helped me.

My husband had a fall in the kitchen area and was unable to get up. He pushed the alert button and four police men arrived within moments and assisted him to a chair. He was not seriously injured thank God. The police and medics gave him a thorough exam and it was not necessary to go to the hospital. We were very thankful our Life Alert system and to the first responders.

My husband got this when he was suffering from debilitating hydrocephalus. He called Life Alert just for information and prices and wasn't thinking clearly when the Life Alert salesman pressured him into signing a 3 year agreement. I got on the phone quickly to put a stop to it, telling the salesman my husband was not of sound mind, that we needed to think about it. That booger pressured me, saying this was even more reason to get it... like if I didn't, I didn't care about my husband. His quick talking with a slightly aggressive tone also pressured me to submit. Several months later, my husband had surgery to relieve all of his symptoms and he's a new healthy man who doesn't need Life Alert. However, he can't get out of the 3 year agreement and will continue to have to pay $109 per month for the next 2 years. Do not even call these people unless you know how to hang up the phone when they start getting aggressive and manipulative.

My mom was in her room and fell, I was at work. She pushed her pendant and the Life Alert operator talked with her, and calmed her. I was at work and Life Alert contacted me. I went home immediately and the operator was still engaged with my mother and had already contacted first responders. The operator stayed on and relayed my mom’s medical history to the team. She returned home safely from the hospital later with no major injury sustained. Most helpful. Thank you.

I passed out, and couldn’t breathe. I have COPD, couldn’t get my oxygen and turned blue. By the time emergency help came, your dispatcher stayed and talked with my sister the whole time while her husband helped me on the bed. Went to the hospital and found out I had heart problems. Doing okay now. Want to thank all you people at Life Alert, you have helped save my life 3 times. I highly recommend Life Alert. Thank you.

I wish I knew how it happened, but when I woke up, I was on the floor and the house was completely dark. Even the TV was off which is unusual for me. Looking around I thought I was in the bedroom until I saw the sofa. I could not get up so, I crawled to the coffee table and found my Life Alert watch and called them. They came right away, but could not get in. The hidden key did not work, but one man found a window unlocked. I have gotten new keys and friends had lights put outside and inside. Life Alert was definitely a life saver for me. They were so polite and I would like to “thank them” for a job well done.

He experienced an episode of low blood sugar at 1:30 am and was incoherent and unable to communicate well. Life Alert was notified and immediately dispatched EMS and contacted family members. Life Alert agent was very pleasant at the early hour of morning and very thorough when explaining what had occurred during EMS treatment. Our family is thankful for Life Alert’s assistance and attentiveness to my fathers needs.

I woke up in the middle of the night and was so weak I couldn’t stand up. I fell in the hallway and was so weak I couldn’t get up. I used my Life Alert to call for help and they got paramedics there. They transported me to the hospital and I was extremely anemic so the hospital gave me a transfusion. I’ve been stronger ever sense. I was getting chemo treatments for cancer and the chemo caused my blood cells to drop. Thanks to having Life Alert I got the help I needed.

I was at home alone and it was around 10:30am. I felt kind of tired. I went out to get my mail and when I came back in, I had chest pain that didn’t go away. I’m 84 years old so I was concerned. Called Life Alert, they arrived in 15 minutes. 4 or 5 came in and helped me up, very gentle. Onto mobile stretcher. Very friendly, put me at ease. Not the first time you’ve helped. Always very nice. I would recommend you to anybody!!!

I was walking through my house when I somehow tripped and fell forward striking my forehead on the kitchen floor, and breaking my wrist. I immediately pushed my Life Alert button. The dispatcher answered right away, contacted paramedics and stayed on the line with me until help arrived. I fell again 3 weeks later and service was just as good.

I was sick and couldn’t get out of my chair for two hours or more, couldn’t reach the phone to call anyone for help. I pushed the Life Alert button; they came on and reassured me that they sent the firemen to help me get up and moving and checked me out. Life Alert called my daughter and son to tell them that I needed help and they sent the fire department. If it wasn’t for Life Alert, I don’t know how long I would’ve had to sit in the chair and how bad I would get before somebody found me.

A day after vascular surgery I went home. Later in the day I went in the kitchen to get Tylenol and water. I was standing at the kitchen counter, the next thing I knew I was coming to on the floor with blood pouring from my temple. Luckily for me I had my Life Alert; help came within approximately 10 minutes. After ascertaining that I had no broken bones. I was transported to the hospital. I did need stiches very close to my eye and along with the whole right side being one big bruise. I had also broken a toe. Thanks to the EMT’s and Life Alert I am fine.

I fell and called Life Alert and the response was quick. They were helpful and reassuring.

They always call me promptly and send out emergency services. Life Alert calls for a follow up.

I fell to the floor in the bathroom and couldn’t get up. My granddaughter notified Life Alert, and they were here within 20 minutes if not sooner.

I slipped and fell in the bathroom and was unable to get up on my own. Life Alert sent EMTs who arrived and helped me up between the two of them.

I slipped out of my wheelchair, when activated the dispatcher was kind and friendly. Life Alert put my mind at ease while waiting for responders.

Slipped on couch, and needed help getting up. Life Alert responded and followed through with service.

I fell inside my home. I and my walker were unable to untangle and get up. My necklace was my “Life Savior.” Life Alert stayed on the line until the emergency personnel could get to me! You were great!! Thank you.

Fell in my bedroom and couldn’t get up. Life Alert contacted paramedics who came to assist me promptly.

My mother fell in the bathroom and needed assistance. Life Alert was contacted and they called the local paramedics. They arrived quickly, assessed my mother’s condition and recommended she go to the hospital for more extensive tests due to the head injury. We are grateful knowing Life Alert is just a call away!

Called Life Alert for help, and they stayed in contact with me until help arrived.

I fell and Life Alert alerted people to help me at my home.

I fell in my home. Life Alert response time was very timely, and I was lucky that no bones were broken!

Had heart issues, Life Alert contacted 911 immediately, and my contact list within minutes.

Life Alert does good work, when you call them for help.

Life Alert stayed on the line with friendly talk while we waited for EMS.

I woke up and couldn’t move my left leg. Couldn’t stand on it and couldn’t walk. My son was home, but I couldn’t even walk as far as the car. I pushed my Life Alert button and I got an immediate response and within minutes help arrived and the ambulance took me to the hospital. Turned out I had serious blood clots from my ankle clear up my thigh. Very thankful for Life Alert.

I slipped and fell very hard in the shower. Most of my body was bruised and my shoulder bone broken. My knee was badly bruised I could not put any weight on it for a month. At 101 years old this was serious. Life Alert answered immediately and the ambulance came within a few minutes.

Was not feeling well enough to be taken to E.R. We called Life Alert.

I fell in my kitchen and could not get up. I was able to call for help using my call button with Life Alert.

While on a hunting trip in a different state I received a call on the 2nd day that my wife fell and was transported to the hospital. Reception where I was is very spotty so Life Alert left several messages that my phone later picked up. This kind of effort to contact me is very well appreciated.

Mom was barely conscious and we hit her Life Alert button and they contacted EMS. Fast and efficient.

She fell and Life Alert sent ambulance and stayed with us until help arrived.

My husband slipped and fell against the bathroom door causing it jam. I couldn’t open the door and he kept jiggling the handle. I pulled the cord in the other bathroom and called down to the main desk for help. No one responded. I then pushed the Life Alert button. I thought he fell against the door and I couldn’t open it. They got the emergency personnel here fast.

I’m glad I have Life Alert since I live alone.

I fell and Life Alert assisted me with non-emergency services by calling my daughter. They were helpful and stayed on the phone with me the whole time.

This Life Alert service is wonderful, we have recommended this to more people.

The Life Alert was pushed and help was on the way immediately.

I had a stroke at home. Life Alert stayed on the phone with me until help arrived.

Your Life Alert staff was prompt when I called. Very professional.

I dropped my phone and couldn’t reach it because it went under the couch. I asked Life Alert to inform my brother.

I had a fall in my kitchen. Life Alert got help for me.

Patient unable to walk. Life Alert stayed on the phone until helped arrived and kept me updated.

My husband fell and Life Alert sent emergency aid to our house.

My wife was in big pain. Life Alert had the ambulance here quickly. Thanks for your quick response.

I am so blessed to have Life Alert. They were all wonderful. Thank you so much.

I had fallen down and Life Alert had helped me to stand up and get me to get back to myself.

I fell and had to call. Life Alert responded and I had to go to the emergency. They were so courteous. Very satisfied.

I had a stroke and pressed the button. Life Alert was very helpful I would recommend it to anyone.

I am very well pleased with what Life Alert does. They always stay on the phone with you until help arrives.

I will never use or recommend Life Alert. Life Alert would not cancel our parents' subscription even after we sent a doctor's note and in writing. They kept charging them 8 more months (but stopped monitoring them) until we called again. They then charged us one more month. My parents aren't able to monitor their finances so they thought it was cancelled. Life Alert took advantage of their age and mental acuity. They refused to refund the money even though they had not been monitoring the last eight months.

My father was attempting to enter his house from the garage when his leg gave out and he fell to the floor. He had no strength to get himself up so he pressed his Life Alert button. The dispatcher called paramedics, my brother and sister and stayed in the line with him until I arrived along with the medics. He appreciated knowing someone was getting help for him and talked with him until they arrived.

My mother-in-law fell in the bedroom, when she pressed the button, she could not hear them on the device in the living room so she kept pressing the button. Life Alert called 911 and myself. I arrived at the same time as the ambulance. When I entered the apt Life Alert who was still on the line and did not clear until they knew EMT’s has arrived.

My mom fell on the kitchen floor and had to push her button for help. Life Alert called all people listed and kept us apprized of what was going on. They called as many times as was needed. I can’t thank them enough for all their help, they’re amazing, caring, professional people. I would recommend Life Alert to anyone.

I had a person trying to break in my home and this person was extremely angry. Life Alert stayed on the system with me until police arrived. They even called the police for me, because I was terrified and didn’t take safe action for myself. I will always be grateful for the Life Alert that helped me. Thank you so much!

I woke up feeling weak with dry mouth and no ability to get out of bed on my own. Your staff answered my alert and stayed with me until the ambulance arrived. I was diagnosed at the hospital with dehydration and pneumonia. My family was out of town and because of Life Alert I still had someone to work efficiently for my benefit.

My wife is recovering from a procedure gone bad. She was sitting on the toilet support chair and when I came to check on her, she was in the middle of what turned out to be a seizure. I had to stay right there and she had the Life Alert charm on her neck. I pressed it and the response was immediate and they got everything going and stayed with us until paramedics arrived on the scene.