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Life Alert Reviews

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Edited by: Justin Martino

About Life Alert

Life Alert was founded in 1987, making it one of the first personal emergency response companies in the United States. The company’s systems have a base hub and a help button that can be worn around the neck on a pendant or wristband. Life Alert advertises that its pendants have a 10-year battery life and don't require charging. Monitoring centers are UL-certified and have the Five Diamond designation from The Monitoring Association.

Pros
  • 24/7 professional monitoring
  • Pendants don't require regular charging
  • Waterproof equipment
Cons
  • Upfront fees range between $50 and $200
  • Requires three-year contract
  • Not ideal for online shoppers

Life Alert Reviews

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    How do I know I can trust these reviews about Life Alert Emergency Response, Inc.?
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    Page 6 Reviews 635 - 835
    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Jan. 10, 2025

    My husband fell in his bathroom at the other end of the house and I was unable to hear his calls. He activated his necklace Life Alert supplied and he was able to get help. They were very courteous and summoned help, stayed on the phone until help arrived and they were sure my husband was okay many thanks!

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    Customer ServiceFall DetectionStaff

    Reviewed Jan. 10, 2025

    I recently had a serious vertigo attack. Thought it was a stroke. Could not stand, had to crawl around to unlock the front door. Used pendant to alert Life Alert system. Response was immediate. They stayed on the line with me, called for help and alerted my children. I was panicked. Thanks for making this even easier for me.

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed Jan. 9, 2025

    Getting ready for church one Sunday while getting dressed and my husband was in the shower. I was rushing and I slipped and fell. I was unable to get up or pull myself up on furniture. When my husband got out of the shower, he could not pick me up. We pushed the Life Alert and the one who answered the call got the EMTs who got here picked me right up and we went to church. I was sore for a few days but not injured.

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    Customer ServiceFall DetectionStaff

    Reviewed Jan. 9, 2025

    Life Alert is AMAZING. They come immediately and are very sweet and helpful. They are eager to help in making sure I am ok. They always call my daughters right away and keep her well informed of what is happening to me. I love them!! I tell all my friends and family.

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    Refunds & PayoutsFall DetectionStaff

    Reviewed Jan. 8, 2025

    I ordered a Life Alert package for my mother who is 99 years old. After we received the package and tried to set it up for her, it became obvious that is was not going to work in her situation. Her hearing is very bad even with a hearing aid, and the pendant and help button volume are so weak that she was unable to hear and answer when asked if she was having an emergency. I explained this to the people at Life Alert, and let them know that we were told that the volume could not be adjusted, and requested a refund. I finally received a partial refund after a considerable period of time, and yet the refund was not in full for the money paid out. I found out the hard way that the product is not as good as was represented.

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    Response from Life Alert

    Thank you for reaching out to us. Our cutting-edge, lifesaving devices are the best in the industry and is the reason why we are the only medical alert company proven to save a life every 11 minutes. All of our devices tested perfectly and performed as expected. We are sorry that you feel your mother’s hearing may be an issue, but rest assured, we would have sent her help whether she was able to hear and/or communicate with us, or not. Although you agreed to a non-refundable setup fee, as a courtesy we did, in fact, refund you the NON-refundable fee minus a minimal stocking fee.

    Verified purchase
    Fall DetectionStaff

    Reviewed Jan. 8, 2025

    Once I fell outside my front door and was unable to get up. I pressed my Life Alert pendant and soon people came to get me up and inside. Taking time to see that I was indeed all right. There have been so many other times when help has come to get me up when I’ve fallen.

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    Verified purchase
    Customer ServicePunctuality & SpeedFall DetectionMonitoring Center

    Reviewed Jan. 8, 2025

    My father couldn’t breathe and lives alone and luckily had his Life Alert necklace on. He pressed it and they answered immediately. The lady called EMT’s and they were on their way ASAP. It was a quick response to call on his contact list. We all were informed in an adequate timely fashion. The service impressed our family greatly.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Jan. 7, 2025

    They came, very kind, helpful, they know how to do their job. Thank you, Life Alert.

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Jan. 7, 2025

    My father fell while getting out of bed. He had his Life Alert pendant on and pushed it to get help, Life Alert notified 911. I was called by Life Alert but did not have my phone on me at the time. They continued to call me until I answered to follow up on my father condition and if he was transported to the hospital.

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    Verified purchase
    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Jan. 6, 2025

    I was having a problem with atrial fibrillation. I called Life Alert for help. They arrived quickly and took me to the emergency room where I received treatment. They notified my children about the situation so they could come to the hospital.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Jan. 6, 2025

    He had shortness of breath and he pressed the Life Alert pendant and they were right there with him until the ambulance arrived. It was very comforting for him to have them on the line with him until help arrived.

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    Verified purchase
    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Jan. 3, 2025

    I was on the floor when I called Life Alert, they were fast, very helpful and very concerned about me. I appreciate all that they did. Thank you so very much.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Jan. 3, 2025

    She fell coming back from bathroom at 5am. We tried to get him up, but because of his size and age he doesn’t have strength. We pushed Life Alert and they were wonderful in standing by us till help came.

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    Verified purchase
    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Jan. 2, 2025

    After my husband’s death I lived alone a for short while. One night I got up to go to the bathroom and let the dogs out. What happened was I fell right in front of my chair. It was late enough that I didn’t want to call my daughter. So, I pushed the button on the Life Alert machine and said “I’ve fallen and can’t get up”.

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    Customer ServiceFall Detection

    Reviewed Jan. 2, 2025

    Mother fell on her porch and she pushed her button. The lady talked to her and calmed her until I came upstairs and told her we were here with her(mom) but she stayed on the phone until the medics got here and talked to the Life Alert. Also, to let them know they were here with her. Thank you for always making me feel safe.

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Dec. 31, 2024

    Mom fell in the kitchen and I was outside. Mom was wearing her Life Alert necklace, and was able to call for rescue. Me, being outside, had no idea she needed help. And her necklace was able to notify emergency car. Life Alert notified me while I was outside that mom had fallen and needed me inside. Thank you.

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed Dec. 31, 2024

    Called Life Alert. Fainting, my daughter was notified. Ambulance arrived, was checked by emergency workers. Taken to hospital due to severe dizziness. Kept in hospital.

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed Dec. 30, 2024

    I experienced extreme pain in my neck, I called Life Alert. They took me to my hospital of choice. The contact stayed on the phone with me until paramedics reached me. My children were also notified.

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Dec. 30, 2024

    She fell, did not need dispatch, but needed a call to me. Life Alert stayed on the unit with her until we got here and all was well after getting her up. They were very kind.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Dec. 27, 2024

    I had a stroke for the first time a few years ago. Life Alert was great and got me the help I needed. The second time was a few months ago. I had a mini stroke. They have always been great and helpful. I want to say “Thank you” to everyone involved.

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    Customer ServiceFall DetectionStaffMonitoring Center

    Reviewed Dec. 27, 2024

    My legs unexpectedly buckled and I couldn’t get up. I was wearing my pendant so I called Life Alert and told them. The operator was very patient with me and stayed on the line until the Fire Department arrived and got me up.

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Dec. 26, 2024

    The staff at Life Alert was very helpful, my mother was so ill they stayed on the line with me until the ambulance arrived. They even called her medical adviser to let her know what was happening. I am her daughter and I don’t live near her. Thank you so much.

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Dec. 26, 2024

    This was the first time I used Life Alert. I’m on oxygen and I wasn’t getting enough. I was having difficulty breathing. Life Alert’s dispatcher stayed on the telephone and helped me calm down. They let me know how far away they were and how long it would take to get here. It was no time at all before I heard them coming through my front door. They were the best. They made me feel more comfortable living by myself.

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    Customer ServiceFall DetectionMonitoring Center

    Reviewed Dec. 24, 2024

    I passed out, no warning, ended up on the kitchen floor. Couldn’t get up onto the chair, realized I had my Life Alert “necklace” on and pushed the button. They answered immediately, and Life Alert called an ambulance and I was off to the hospital! Thanks!

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    Verified purchase
    Customer ServiceFall DetectionMonitoring Center

    Reviewed Dec. 24, 2024

    We had to call two days in a row. The Life Alert operator stayed on the line until the fire department got there.

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    Customer ServiceFall DetectionStaff

    Reviewed Dec. 23, 2024

    My friends and I walk every morning. But this morning I was not feeling well. We always walk 3 miles. But this morning we only walked a half mile when I started feeling funny. Called Life Alert because this was not a right feeling. I am 69 years. I am old but not that old. The staff was very helpful. She stayed on the line with my friend until help came. I love you guys. I recommend you to all my family.

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    Punctuality & SpeedFall Detection

    Reviewed Dec. 23, 2024

    I’m my mother’s caregiver and have picked her up off the floor numerous times unfortunately. I used Life Alert’s service this time because I didn’t want to cause more damage by moving her. EMS got her promptly and transported her to hospital. Would highly recommend your services!!

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    Customer ServicePriceFall DetectionStaffRatesHonesty & Transparency

    Reviewed Dec. 20, 2024

    I have never given a one star review in my entire life. I am beyond disappointed in my experience with Life Alert. At first I was hopeful since my husband's grandma uses it but when it came time to try and set my own grandma up with Life Alert it was the absolute worst experience. Since my in laws set their mother up with Life Alert, I never knew the prices. But my experience wasn't bad because of the prices, I understood the reasons the representative explained, my experience was terrible because of what happened after our first call.

    At the end of our first call I explained to them my grandma was on a fixed income and living on her own. So unfortunately we would have to pass because it was still too expensive for her fixed budget even after they talked to their boss and got a lower price. So we would be looking elsewhere for a similar product that wasn't as expensive. The first representative actually was kind even if he was pushy. That was last week or so. Yesterday 12/19, they called me at 12:02, I actually didn't know who it was since it said toll free call and I was working anyway and unable to answer. But then the same number called me again at 12:03, I declined the call because again I was busy working. Then they called a third time, immediately after and I finally answer.

    I'm greeted with Hello this is Life Alert, so I said hello but no thank you I'm working and hung up. But still, I get an immediate call back. At this point I'm thinking is this an emergency? No one, not even my family calls back to back that many times unless it's an emergency. So I answer to tell them to stop calling and this representative, starts off with an attitude of he's also working and within working hours when would be a better time to call, which I had actually told the first representative my off hours they could call me at.

    Anyway, I go on to say I'm no longer interested (again) and before I even had the chance to ask to be put on the do not call list, he just starts berating me over the phone, yelling at me for wasting his and his employees time and resources, blaming me for them calling since I was interested in Life Alert, even though I had already told them it was too expensive and no twice. He continually berates and yells at me, I barely got any words in. As he yells at me he says you shouldn't argue with the customer... Like he was the customer??

    At this point I start recording the phone call and he goes on to read some notes previous representatives had left for me to which he reads that I said for them to call me back each time if they could get a lower price-- which was a complete lie. I never told them to call me back. I told them no thank you. He goes on to say if I'm uninterested I should tell them on the first call??? Yet I did and for some reason still get call backs? Asking to be put on the no call back list after one phone call seems excessive but after 4 calls within a 5 minute span is ridiculous. If they didn't put me on the no call list, then they better now. He went on to say it was policy to call 4 times in a row which either was a lie, or other representatives also aren't doing their job.

    All the other representatives that had called only called one time. Somewhere somehow, someone or multiple people on Life Alerts end are not doing their job right and writing down lies to call customers back and harass them till they finally give in after being bullied. The man yelled at me for 5 minutes straight till I hung up because nothing I said clearly mattered to him. I'm so disappointed in Life Alert which is so sad because I had such high hopes. Sadly, now we will be removing our other grandma from Life Alert services.

    If Life Alert would like the recording for proof and to find the representative who did a terrible job at trying to sell us their product, I am open to sharing. I'm not one that typically posts negative reviews but if this is how Life Alert is treating people who are literally unable to afford their products despite wanting it so badly for the safety of their loved ones... Then the public needs to know the cruelty their customer service representatives are spewing. I can stand up for myself but I'd hate for the next person they yell at be an elderly woman or man that is interested but can't afford it and ends being bullied into purchase Life Alert products.

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    Life Alert
    Response from Life Alert
    Thank you for reaching out to us. We have already been in contact with you and have taken disciplinary action against the representative that was rude to you. Please know, his actions do not represent how we do business. We appreciate you bringing this to our attention, as it helps us improve our customer service.
    Sincerely,

    Life Alert

    Verified purchase
    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Dec. 20, 2024

    Life Alert answered the phone promptly and stayed on the line until local EMT’s arrived.

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    Fall Detection

    Reviewed Dec. 20, 2024

    Recently I used your services for the first time. I was very happy with the knowledge you provided to the fire department. He checked me out thoroughly and I did not need to leave my home. I am 92 years old and appreciate Life Alert.

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    Verified purchase
    Fall Detection

    Reviewed Dec. 19, 2024

    I liked that the Life Alert person stayed on the line with me the whole time until paramedics got to my house.

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    Verified purchase
    Fall Detection

    Reviewed Dec. 19, 2024

    I have used Life Alert successfully 6 or 7 times since I have the program.

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed Dec. 18, 2024

    I had unknowingly suffered a heart attack. I felt weak and called my daughter who then pressed the Life Alert button. Life Alert immediately answered and called for an ambulance and stayed with us keeping us calm. They were very helpful.

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed Dec. 18, 2024

    He was not feeling well got dizzy in bed and could not get up out of his bed. He pushed his Life Alert button told them, then I got the call he was taken to the hospital. If not for Life Alert he would have been stuck in his bed. Thank you.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Dec. 17, 2024

    While doing yard work I fell on my right side. I could not get up. I was so happy to use Life Alert help came to my rescue! I recommend your service every chance I get.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed Dec. 17, 2024

    Mom slipped off of bed late at night. Personnel helped her up and get her comfortable and double checked on her. They also notified me and my wife and assured us she was safe and uninjured. I was on site right after personnel had left. Very pleased with my wife’s and my contact’s interaction with Life Alert. Thank you! Respectfully!

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    Customer ServiceFall Detection

    Reviewed Dec. 16, 2024

    I was feeling pain in the abdomen and I called Life Alert to take me to the hospital to get checked.

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    Fall Detection

    Reviewed Dec. 16, 2024

    I broke my hip. Life Alert came to my house and took me to the hospital. It was a positive experience.

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    Customer ServiceFall Detection

    Reviewed Dec. 13, 2024

    Suffered a severe nose bleed for an hour, called Life Alert, they gave me what to do if it didn’t stop right away. Fire department came it finally stopped, stayed with me and checked stuff out… they were wonderful. I’m almost 89 years old.

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    Customer ServiceFall DetectionStaff

    Reviewed Dec. 13, 2024

    I had tripped and fell in the bedroom. Did not get hurt but can’t get up by myself and needed help for that. Called Life Alert and people were here in minutes, very courteous.

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    Fall Detection

    Reviewed Dec. 12, 2024

    Fell down stairs and Life Alert was here before I got back down the steps. They were awesome. Thank you.

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    Fall DetectionStaff

    Reviewed Dec. 12, 2024

    Life Alert stayed with me until help arrived. Great to know someone is there!

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    Fall Detection

    Reviewed Dec. 11, 2024

    I fell and could not get up. I pressed my button and they came immediately. I would not be without Life Alert!

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    Customer ServiceFall Detection

    Reviewed Dec. 11, 2024

    I fell in my yard and couldn’t get up. Scraped arm, phone in the house, so I pressed Life Alert button and they called EMS.

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    Customer ServiceFall Detection

    Reviewed Dec. 10, 2024

    When my mother fell down, she called Life Alert. You got the ambulance and called me. I live 12 miles out of town so I sincerely thank you for the call.

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    Fall DetectionStaff

    Reviewed Dec. 10, 2024

    As soon as I pressed my Life Alert necklace they answered and said they would stay with me until help arrived. Very comfortable to know someone is with me.

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    Fall DetectionStaff

    Reviewed Dec. 9, 2024

    My mother had a fainting episode in the upstairs bathroom. Life Alert was notified and they stayed on the line with questions before contacting 911 for the paramedics. Very professional service.

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    Customer ServiceFall Detection

    Reviewed Dec. 9, 2024

    Dad had small stroke, could not get up from the floor, and was disoriented. Tried to get up multiple times. Fell pretty badly. Broke picture and crawled around the glass, hit head. Finally remembered he had the Life Alert “Button” and called.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Dec. 6, 2024

    I slipped and fell in the tub. I called Life Alert and they sent help quickly. They came and helped and I am so grateful.

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    Customer ServiceFall Detection

    Reviewed Dec. 6, 2024

    I live alone and have fallen many times at night. Life Alert responds immediately every time.

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    Customer ServiceFall DetectionStaff

    Reviewed Dec. 5, 2024

    My mom fell. My sister pushed the Life Alert button while EMS was with mom. Life Alert had me on the phone. I feel so grateful I could help answer questions and hear what was going on even though I wasn’t there.

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    Punctuality & SpeedFall Detection

    Reviewed Dec. 5, 2024

    I fell in the hallway of my home. I took a newly prescribed high blood pressure pill. I felt dizzy and I fell. Life Alert was there. They came quickly and, in a few minutes, lifted me to my chair. All is well now. They were wonderful.

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    Customer ServiceFall DetectionMonitoring Center

    Reviewed Dec. 4, 2024

    My mom used Life Alert’s service numerous times in the last couple of years. It was always a very positive experience. The operator always responds within a minute, called the paramedics, and stayed on the line with her until they arrived. We were very happy with your service!

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    Fall Detection

    Reviewed Dec. 4, 2024

    Life Alert was alerted and came to my father’s side as he was on the floor and unwell. After taking his vitals they made the right decision to take him to the ER for further evaluation.

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    Customer ServicePriceFall DetectionStaff

    Reviewed Dec. 3, 2024

    Life Alert. Do not purchase this product!!!! My 92 year old mother who has very severe hearing issues decided to order this product on her own over the phone. On 9/9/24 it arrived on the 12th and I was asked to come and get it set up for her. I knew nothing about this purchase. All she wanted was a pendant to where everywhere she goes. Joe Gianelli sold her the base unit, pendant to wear within 1000 feet of base station, a shower button and a pendant to wear when is outside of her unit. This came with a $248 non-refundable cost which was unknown to me. I spent over an hour setting up and testing the units which I was told need to be tested monthly after original set up. I left town for the weekend and 9/16 my mother was so mad she said pack this crap up and send it back.

    After a conversation with Joe on the 16th and no return call that week I made more calls on 9/23 - 9/24 and 9/30 I was told they would send a UPS return label. That took a week and they received the return 10/7. They refuse to credit her the $248 and are also charging us for monitoring of devices $65.81. I strongly believe that this company took advantage of her and sold her products that did not do what she wanted. She wanted 1 pendant that worked everywhere. Life Alert does not sell that kind of service and should have never sold her this product. We have switched to Medical guardian at about a third of the upfront cost and less than half the monthly fees, Please make sure you don’t make this mistake.

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    Response from Life Alert

    Thank you for raising your concerns. We have immediately researched your matter as all of our calls are recorded for quality assurance. Life Alert doesn’t cold call or telemarket. Customers call us when they want to know more about our incomparable lifesaving services. When your mother contacted us, she did not say she only wanted a GPS device. Also, it is not a convenient device to keep on all day long, especially while sleeping. Our representative went over a few options that varied in prices. Your mother opted for the enhanced protection package, and she was also informed multiple times of our service agreement and non-refundable set up cost, before we shipped our equipment to her free of charge. The equipment was installed and tested, and after that you stopped the payments. We understand how enticing it is to go with a cheaper service, but Life Alert is the ONLY medical alert company that is PROVEN to save a life every 11 minutes. Moreover, our equipment works, has the fastest response, and never needs charging. Cheaper companies tend to cut corners, whereas we value the lives of our customers and we will never cut corners on them. The proof of our customers’ satisfaction can be seen with our wonderful star ratings and the over 46,000 lifesaving testimonials.

    Verified purchase
    Customer ServicePriceFall DetectionStaff

    Reviewed Dec. 3, 2024

    Fell. Contacted Life Alert; response was immediate and our fire department was contacted by Life Alert. I was helped immediately. The service is well worth it.

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    Fall Detection

    Reviewed Dec. 3, 2024

    I ended up using Life Alert the day after I got it. They did everything they promised including notifying my family. Thank you, Life Alert!

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    Fall Detection

    Reviewed Dec. 2, 2024

    She fell outside in the middle of winter and without her Life Alert. No one would have found her for a very long time. Thank you!!

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    Customer ServicePunctuality & SpeedFall DetectionStaffMonitoring Center

    Reviewed Dec. 2, 2024

    I have had several interactions with Life Alert. All have been very positive with quick response times. All paramedics were polite, professional and proficient.

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    Customer ServiceFall DetectionStaff

    Reviewed Nov. 29, 2024

    Life Alert staff were always so caring, concerned and spot on. They immediately reached out to all of my contacts and kept calling until they reached us even after leaving a voicemail. Also, the follow up was great too! Would highly recommend this to not only seniors, but people who live alone.

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    Fall DetectionStaff

    Reviewed Nov. 29, 2024

    I like the way Life Alert helped me. The lady stayed with me until the ambulance got to the house. I like the service and very polite. Thank you very much!!

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    Customer ServiceFall Detection

    Reviewed Nov. 27, 2024

    Mom fell outside and couldn’t get up. Life Alert stayed on the phone with her until EMS arrived. They also called me and merged me into the call. Thank you!

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    Fall DetectionStaff

    Reviewed Nov. 27, 2024

    While sitting down for dinner, I did not sit far enough back on the chair and lost my footing. I ended up falling on the floor and was unable to get up. The Life Alert representative assisted in dispatching the fire department to assist in helping me get up.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Nov. 26, 2024

    My daughter had fallen down the basement steps. Life Alert called and responded in rapid time. Helpful, courteous, and very pleasant. Not as serious as we thought!! Life Alert was able to get her on her feet fast.

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    Fall DetectionStaff

    Reviewed Nov. 26, 2024

    I fell in the kitchen. I pushed the Life Alert help button within seconds a dispatcher was asking me if I was bleeding. Two men were here and both gently got me up and sitting comfortably. They were wonderful.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Nov. 25, 2024

    My mom had several falls and Life Alert was quick to respond and very helpful on staying on the line with her until the paramedics got there.

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    Fall Detection

    Reviewed Nov. 25, 2024

    My mom fell and broke her leg. Life Alert had the EMT’s there and mom on the way to the hospital before I could even leave my office. Thank you!

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    Customer ServiceFall DetectionStaffMonitoring Center

    Reviewed Nov. 22, 2024

    Life Alert is a wonderful alternative to try and call 911. I love the fact they stay on the phone until help arrives. The response time is incredible. Your service is truly a “Life Saver”.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Nov. 22, 2024

    My mom fell and broke her neck and split her forehead. Life Alert was prompt getting her to hospital. Phone staff sympathetic.

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    Customer ServiceFall DetectionStaff

    Reviewed Nov. 21, 2024

    My mother was found by me on the floor in her apartment suffering delirium from an infection. Her phone could not be located and her Life Alert button was accessible. This access to emergency technicians through Life Alert made a stressful situation much easier to handle.

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    Fall DetectionStaff

    Reviewed Nov. 21, 2024

    All the times Life Alert has been very helpful to us to let us know what was going on with our mother. We appreciate everything you guys do for our mother and step dad. Thanks again.

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    Customer ServicePunctuality & SpeedFall DetectionStaffMonitoring Center

    Reviewed Nov. 20, 2024

    I called Life Alert when I was experiencing shortness of breath. The dispatcher answered immediately and had me transported to the hospital. I’m grateful for such professional and prompt service. Thank you so much!

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    Fall Detection

    Reviewed Nov. 20, 2024

    I thought I was having a heart attack. Life Alert immediately sent an ambulance. Everything was done very well. Thank you!

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Nov. 19, 2024

    The Life Alert staff was quick to alert us that mom had “pushed the button.” They also followed up with the end results.

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    Punctuality & SpeedFall Detection

    Reviewed Nov. 19, 2024

    Caregiver for my mom fell ill while at my mom’s house. Life Alert came very punctual as always!!

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    Fall DetectionStaff

    Reviewed Nov. 18, 2024

    I had a problem with bleeding. They Life Alert were very patient, respectable and polite. I was treated very well. I would highly recommend them.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Nov. 18, 2024

    I had a bad fall. Life Alert was very prompt at calling for help and also notified all my children. Thank you, Life Alert.

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    Fall Detection

    Reviewed Nov. 15, 2024

    Life Alert stayed on the line talking to us until the ambulance arrived. I appreciate that very much.

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    Fall Detection

    Reviewed Nov. 15, 2024

    I fell in the yard and hit my head and fractured my back. I pushed the Life Alert button and the ambulance came. Thank you.

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    Customer ServiceFall DetectionStaff

    Reviewed Nov. 14, 2024

    My father’s walker broke, and he needed to call Life Alert to get him back in a sitting position in a chair. He was able to get help from the EMT’s that Life Alert called for him!

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    Fall DetectionStaff

    Reviewed Nov. 14, 2024

    I passed out, fell against furniture. My Life Alert wrist band got Life Alert to send help.

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    Fall Detection

    Reviewed Nov. 13, 2024

    My mom fell while trying to get out of bed. She was not hurt and had slid from the bed to the floor and could not get herself up. Because the Life Alert person could not hear my mom (she’s not very audible because she had a stroke almost a year ago and cannot talk very well) they dispatched EMS and they assisted her. So grateful for this service! It is money well spent!!

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Nov. 13, 2024

    I fell on the floor could not get up. Called Life Alert, medical was here quickly. Life Alert staff member was very courteous and helpful. Stayed on line until EMT arrived. I will recommend Life Alert to anyone who needs service. Thank you.

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    PricePunctuality & SpeedFall Detection

    Reviewed Nov. 12, 2024

    She became very ill too weak to walk and needed to go to the hospital. Pushed Life Alert button EMS came promptly and brought her to the ER. Everything went smoothly and uneventful. It definitely was well worth having Life Alert. It made what could have been chaotic very smooth.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed Nov. 12, 2024

    I experienced a minor fall in my home. I pushed the Life Alert button and the person I spoke with quickly and courteously explained the procedure. Shortly there after two paramedics arrived and helped me up from the floor. They also asked me pertinent questions to determine whether or not I needed hospitalization. I did not. It was prompt, quick, and efficient. I am grateful.

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    Customer ServicePunctuality & SpeedFall DetectionStaffRates

    Reviewed Nov. 11, 2024

    I can attest to so many instances where Life Alert helped me as well as my husband! Each time we were given fast rate services and very fast responses from the professional services that arrived at our home for transport to the hospital. And caring techs/ reps on the phone! Invaluable!

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    Fall DetectionStaff

    Reviewed Nov. 11, 2024

    I fell backwards on my wooden floors and unable to get up. I had my alert pendant on so I pressed the button and told the person what happened. They came right away helped me into my walker checked me out to make sure I was ok. They were great. I am continuing to use Life Alert. I had to use their help once before. Thank you, Life Alert!

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    Fall Detection

    Reviewed Nov. 8, 2024

    I fell in my bathroom hitting my head just at the scalp line. I was bleeding profusely and was dancing in and out of consciousness from the laceration. First thing was to hit my Life Alert wrist button. The dispatcher stayed on the line until the EMTs were at my side. Thank you, “Life Alert”, for your service!

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Nov. 8, 2024

    I’ve had to call Life Alert on more then one occasion and each time they were quick to respond. Always polite and understanding. They helped in keeping me calm while assuring me help is on the way. They stayed in contact with me until helped arrived. I’m thankful for Life Alert because getting help is as simple as pressing a button.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Nov. 7, 2024

    I had fallen backwards on some boxes. Because of limited strength in my legs, I was unable to get back up. Even my son was unable to help because I needed two people. Thanks to Life Alert their response was quick. The fire department came quick. Thank you.

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Nov. 7, 2024

    I had fallen in my driveway and could not get up. Life Alert people were pleasant and quick with their response. They stayed on the phone until firepersons arrived. I was not in any distress waiting. I’m a big guy and they got me up in one smooth motion.

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    Customer ServiceFall DetectionStaff

    Reviewed Nov. 6, 2024

    Mother fell and was unable to get up. She pushed herself to where her alert button was and pushed it. They called me to let me know ambulance was there and loading her to go to the hospital. She broke her femur and needed the emergency transport to get her help. I so appreciate the calls from Life Alert to let me know she needs help.

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    Customer ServiceTechFall Detection

    Reviewed Nov. 6, 2024

    My mother was having trouble getting off of the toilet. She got on the floor thinking she could maneuver her way up. She couldn’t. She called me to come over. I came over and pushed her Life Alert. They had someone there in a matter of minutes. They lifted her up. The entire thing took about 15 minutes.

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    Customer ServiceFall Detection

    Reviewed Nov. 5, 2024

    Life Alert was able to contact emergency services when we had a power outage and phones were down. It was greatly appreciated.

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    Customer ServiceFall DetectionStaff

    Reviewed Nov. 5, 2024

    I lost my balance while trimming dead flowers in my backyard. I failed to wear my outdoor pendant. Still wearing the indoor Life Alert pendant. No one around to help. I could not move! Pushed indoor pendant, could not hear if in-house base responded. Fifteen minutes after pushing the pendant, an ambulance arrived and transported me to ER.

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    Fall DetectionStaff

    Reviewed Nov. 5, 2024

    I had two bleeding veins that were draining blood to my stomach. I went to the bathroom at 8am one morning and fainted. Then laid on this bathroom floor and proceeded to vomit blood. I pushed the emergency button around my neck and help was there in about 8 minutes! I believe Life Alert saved my life!

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    Fall Detection

    Reviewed Nov. 5, 2024

    My mom loves her Life Alert. It has given her such peace of mind. It’s been great for her and her daughters too.

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    Customer ServiceFall DetectionStaff

    Reviewed Nov. 4, 2024

    My mom fell, Life Alert button was pushed. Help arrived immediately and Life Alert stayed on the phone until I got there.

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    Fall DetectionStaff

    Reviewed Nov. 4, 2024

    Life Alert is always with me when I need help. They are nice and helpful to me.

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    Fall DetectionStaff

    Reviewed Nov. 1, 2024

    It was comforting to have Life Alert on the line with my mom until my brother arrived to help her!!

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    Fall Detection

    Reviewed Nov. 1, 2024

    I fell and had to be transported to the hospital. Life Alert had ambulance there in minutes I appreciate the promptness.

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    Fall DetectionStaff

    Reviewed Oct. 31, 2024

    I had a fractured back and was in extreme pain. The lady with Life Alert stayed on the line with me until the ambulance arrived. That was so comforting and helpful to me.

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    Customer ServiceFall Detection

    Reviewed Oct. 31, 2024

    I wasn’t able to breathe and I was able to use the Life Alert to call an ambulance for me. They were able to get me to the hospital in time to get lifesaving medication.

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    Fall DetectionStaff

    Reviewed Oct. 30, 2024

    After suffering a stroke at home, I used the Life Alert button to get help. The dispatcher stayed in contact with me until the ambulance arrived.

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    Customer ServiceFall DetectionStaff

    Reviewed Oct. 30, 2024

    My mother fell and pushed her Life Alert button and they were able to call for the paramedics to come help her.

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    Fall DetectionStaff

    Reviewed Oct. 29, 2024

    Life Alert makes the difference between being able to stay at home and having to be in a care home.

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    Fall DetectionStaff

    Reviewed Oct. 29, 2024

    Life Alert was very helpful! I fell and injured my leg very bad they sent ambulance right away. Very thankful to have Life Alert. Thank you.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed Oct. 28, 2024

    The Life Alert staff that helped me stayed on the line until help came. She was very patient and caring. She acted quickly. Thank you. May god bless your work.

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    Customer ServiceFall DetectionStaff

    Reviewed Oct. 28, 2024

    I fell and could not get up. You were right on the phone and you got me help. You were very wonderful. I’m glad I have Life Alert. Thank you all.

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    Customer ServiceFall DetectionStaff

    Reviewed Oct. 25, 2024

    I fell in my home. Called Life Alert. They were there within 20 minutes. Took care of my needs. So glad I have this Life Alert service.

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    Fall DetectionStaff

    Reviewed Oct. 25, 2024

    I had fallen by my front door inside. I pushed my Life Alert button and help were here in what seemed to be only a few minutes. They were so helpful and kind to me.

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    Customer ServiceFall DetectionStaff

    Reviewed Oct. 24, 2024

    My mother fell and my son was unable to help her up by himself. Life Alert called for help and stayed on the line keeping my mother and autistic son calm!

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    Customer ServiceFall DetectionStaff

    Reviewed Oct. 24, 2024

    I passed out and called Life Alert. Found a blood colt in my lungs and heart. The gentlemen were very kind and efficient.

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    Fall Detection

    Reviewed Oct. 23, 2024

    The Life Alert service was great from beginning to end. I was so glad I have Life Alert and I will be keeping it.

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    Fall Detection

    Reviewed Oct. 23, 2024

    It’s assuring to know Life Alert is there for me. I’ve been a customer for years and will be until the end.

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    Fall DetectionStaff

    Reviewed Oct. 22, 2024

    Husband fell out of his chair and I needed help getting him up. Life Alert contacted the Fire Department and assisted in picking my husband up.

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    Fall DetectionStaff

    Reviewed Oct. 22, 2024

    I fell and the Life Alert pendant was pressed (when I couldn’t get up) they took care of EVERYTHING! I felt so safe, it’s a wonderful thing to have!

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    Customer ServiceFall DetectionStaff

    Reviewed Oct. 21, 2024

    I had to get up during the night to use the bathroom and I lost my balance and fell. Life Alert responded when I contacted then and were courteous and helpful.

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    Customer ServiceFall DetectionStaff

    Reviewed Oct. 21, 2024

    She slipped on the kitchen floor, was unable to get up and not near a phone. She used her pendant to get ahold of Life Alert who sent help.

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    Punctuality & SpeedFall DetectionStaff

    Reviewed Oct. 18, 2024

    Minor fall that required assistance. Life Alert was prompt, courteous and informative!

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    Fall DetectionStaff

    Reviewed Oct. 18, 2024

    My wife had a fall and I could not get her off the floor. Pushed the Life Alert button, staff answered, and got help here to our home right away.

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    Customer ServiceFall Detection

    Reviewed Oct. 17, 2024

    Fell on concrete when feeding my cat. Hit my head on brick house, Life Alert sent police who then called ambulance to get my head checked. I didn’t have a bleed. I was ok and got to go home.

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Oct. 17, 2024

    Husband was having a stroke after breakfast. Called Life Alert and they notified EMS. Later, Life Alert followed up to ask how everything went.

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    Fall DetectionStaff

    Reviewed Oct. 16, 2024

    When my mom fell down and could not get herself up, Life Alert sent Emergency responders to help her. We can’t thank you enough! Thank you! Thank you! Thank you!

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    Fall Detection

    Reviewed Oct. 16, 2024

    I was chocking then I couldn’t take a breath, not even a little. I pushed the Life Alert button, then I was able to breath again. The medical team men showed up just after I was able to breath. Having my button makes me feel safe!

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    Fall DetectionStaff

    Reviewed Oct. 15, 2024

    Life Alert kept me alert until the emergency crew arrived. Which I think is very beneficial to the patient.

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    Customer ServiceFall DetectionStaff

    Reviewed Oct. 15, 2024

    My 92 year old mother fell and split open her forehead on the kitchen floor. She was able to call for help using the Life Alert system.

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    Customer ServiceFall Detection

    Reviewed Oct. 14, 2024

    Mother fell out of bed and I couldn’t get her up. Life Alert stayed on the phone until EMT’s got there.

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    Customer ServicePunctuality & SpeedMaintenanceFall DetectionStaff

    Reviewed Oct. 14, 2024

    We thought someone was breaking in our house. Life Alert called police and got us help quick.

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    Fall Detection

    Reviewed Oct. 11, 2024

    I have recommended Life Alert many times because they are so good. Great experience each time.

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    Fall Detection

    Reviewed Oct. 11, 2024

    I had two falls and the [dispatcher] stayed with me until the ambulance arrived. Thank you so much Life Alert.

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    Fall Detection

    Reviewed Oct. 10, 2024

    The hospital told me I would have died if I hadn’t pushed my Life Alert button.

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    Fall DetectionStaffMonitoring Center

    Reviewed Oct. 10, 2024

    My husband fell on two different occasions and Life Alert got someone there to help us both times.

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Oct. 9, 2024

    Call was made to Life Alert responded quickly! Names listed were contacted quickly! Couldn’t ask for anything more!

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Oct. 9, 2024

    Everyone has been kind, prompt and comforting every time I’ve called Life Alert. Thank you.

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    Customer ServiceFall DetectionStaff

    Reviewed Oct. 8, 2024

    Both my companions and myself had to call Life Alert in one week. The paramedics came within 5-10 minutes. They were kind, professional, and extremely helpful. We were well taken care of!!

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Oct. 8, 2024

    I fell and couldn’t get up. So, I pushed the call button for Life Alert and help arrived very quickly.

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    Fall DetectionStaff

    Reviewed Oct. 7, 2024

    It’s been good for me. Life Alert has helped me a lot.

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    Fall Detection

    Reviewed Oct. 7, 2024

    My second time using Life Alert. Wouldn’t be without it. Recommend to all of my single older friends.

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    Customer ServiceFall DetectionStaff

    Reviewed Oct. 4, 2024

    I called Life Alert for assistance. My leg was swollen and I couldn’t walk or stand. They were great on helping me.

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    Customer ServiceFall DetectionStaff

    Reviewed Oct. 4, 2024

    Life Alert responded on more than one occasion when I needed help.

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    Fall Detection

    Reviewed Oct. 3, 2024

    You have saved my life, thanks!!! Life Alert thank you!!!

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    Fall Detection

    Reviewed Oct. 3, 2024

    Because of Life Alert, I have been very fortunate! They have saved my life a number of times since I enrolled in their service!

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    Fall Detection

    Reviewed Oct. 2, 2024

    Life Alert has saved my bacon several times. Thank you.

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    Fall DetectionStaff

    Reviewed Oct. 2, 2024

    I have Parkinson and I fell. I live alone and would have had no way to summon help. Life Alert was a life saver!!

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    Customer ServiceFall DetectionStaff

    Reviewed Oct. 1, 2024

    My mom was ill and she pushed Life Alert. The first responders came and helped her to the hospital, caring for her even made sure she had her phone and purse. Excellent Job!! Highly recommend.

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    Punctuality & SpeedFall Detection

    Reviewed Oct. 1, 2024

    I am very happy with the Life Alert service. I was treated very well and quickly.

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    Fall Detection

    Reviewed Sept. 30, 2024

    I fell and was afraid I broke something. I couldn’t get up. Life Alert got the emergency crew who took me to the hospital. Thank you all.

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    Fall DetectionStaff

    Reviewed Sept. 30, 2024

    Life Alert was very professional, loving and seemed to be caring towards patients and family.

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    Fall Detection

    Reviewed Sept. 27, 2024

    The several times we have had to use it everything went very smooth. I am so grateful that we have Life Alert, it brings us peace of mind.

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    Fall Detection

    Reviewed Sept. 27, 2024

    I love Life Alert! I feel so safe now! I keep it near me at all times. I can sleep in peace too.

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    Fall DetectionStaff

    Reviewed Sept. 26, 2024

    Inflammation in the right side of my body and was in tremendous pain. Pushed my Life Alert button and got help right away. Life Alert stayed with me until help arrived. I would recommend Life Alert to everyone. I know I’m glad I got it.

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    Fall Detection

    Reviewed Sept. 26, 2024

    Assisted me in my fall! we think you are doing a great job! Thanks Life Alert!

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Sept. 25, 2024

    My mother fell in her home and Life Alert was responding in a quick manner. I am so grateful for Life Alert services. Puts me at ease. Many thanks!

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    Punctuality & SpeedFall DetectionStaff

    Reviewed Sept. 25, 2024

    Thank you Life Alert for being there us at moment’s notice and being so prompt and professional in acquiring the needed services.

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    Fall Detection

    Reviewed Sept. 24, 2024

    Thank you Life Alert, you’ve been a blessing to my mother-in-law. Easier to accept her living alone!

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    Customer ServiceFall DetectionStaff

    Reviewed Sept. 24, 2024

    My mom fell out of bed and couldn’t get up. She pressed her Life Alert button. I received a call and so did my brother. Your staff was so helpful and calming during a stressful time for us. I tell people how wonderful Life Alert is and I thank you!!

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    Customer ServiceFall Detection

    Reviewed Sept. 23, 2024

    He was incoherent. Life Alert called paramedics for us. They did not leave me alone, but stayed with me. I am ever so grateful for that as I was panicking.

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    Punctuality & SpeedFall Detection

    Reviewed Sept. 23, 2024

    My husband fell and couldn’t get up. Life Alert was here in about 10-15 minutes which is extremely fast compared to other assistance. We are extremely proud of Life Alert.

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    Punctuality & SpeedFall Detection

    Reviewed Sept. 20, 2024

    Life Alert was very prompt to arrive. They were very polite, very concerned about all things. We were well pleased.

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    Customer ServiceFall Detection

    Reviewed Sept. 20, 2024

    I fell on the kitchen floor, needed EMT assistance to get up. Life Alert notified 911 and family members. It worked as intended- good response.

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    Fall Detection

    Reviewed Sept. 19, 2024

    My mother has fallen a few times and the Life Alert has saved her.

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    Fall DetectionStaff

    Reviewed Sept. 19, 2024

    Life Alert was kind and professional, very pleased with their service.

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    Fall DetectionStaff

    Reviewed Sept. 18, 2024

    Life Alert is always very nice and helpful, and caring. They always contact my sister right away and let her know when help is there. Very comfortable using Life Alert.

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Sept. 18, 2024

    She was having breathing problems and the ambulance carried her to the ER. We were very pleased with Life Alert’s quick response. Thanks!

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    Fall DetectionStaff

    Reviewed Sept. 17, 2024

    They arrived on time 15 minutes. Very helpful and no injuries. I love Life Alert; I feel like someone is with me all day and night.

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    Fall DetectionStaff

    Reviewed Sept. 17, 2024

    I experienced significant symptoms of congestive failure (shortness of breath), I pushed my Life Alert button and help arrived immediately and took me to the hospital. The dispatcher was courteous and professional.

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    Fall DetectionStaff

    Reviewed Sept. 16, 2024

    I suffered a fall with a fractured hip. Life Alert was on scene in a short while and were very helpful.

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    Fall DetectionStaff

    Reviewed Sept. 16, 2024

    Excellent service Life Alert thank you for being our guardian. Much appreciated!

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    Fall DetectionStaff

    Reviewed Sept. 13, 2024

    Had a stroke was put in an ambulance and had a seizure tube put down my throat. Medical staff at the hospital told me your Life Alert workers saved my Life. Thank you, a million times, over.

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed Sept. 13, 2024

    I’m 94 I fell in the bathroom and couldn’t get up. Life Alert responded quickly as well as my daughter. All turned out fine. Thank you for your service.

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    Customer ServiceFall DetectionStaff

    Reviewed Sept. 12, 2024

    Utilized Life Alert services several times recently with excellent services and response.

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    Fall Detection

    Reviewed Sept. 12, 2024

    I’ve fallen 3 times and they come right away. I’m 94 so I really need Life Alert.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Sept. 11, 2024

    Life Alert answered promptly and stayed on the phone until help arrived. That was comforting for me. Thank you, this service has allowed me to remain in my home.

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    Punctuality & SpeedFall Detection

    Reviewed Sept. 11, 2024

    I have had Life Alert service for a while. They are the best, they got guys here fast. I will never change.

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    Punctuality & SpeedFall Detection

    Reviewed Sept. 10, 2024

    Always fast service. Appreciate what y’all do at Life Alert. Thanks.

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    Fall Detection

    Reviewed Sept. 10, 2024

    Thank you so much. Don’t know what I would do without your Life Alert service.

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    Fall Detection

    Reviewed Sept. 9, 2024

    Dad fell out of his bed. He couldn’t get up himself. I’m unable to pick him up. Life Alert is awesome.

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    Fall Detection

    Reviewed Sept. 9, 2024

    I would recommend anyone getting Life Alert. No matter the age.

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    Fall DetectionStaff

    Reviewed Sept. 6, 2024

    Was feeling dizzy and pressed Life Alert button. EMS came within 5 minutes and took me to the hospital of my choice and treated me well with great kindness and care.

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    Fall DetectionStaff

    Reviewed Sept. 6, 2024

    Life Alert contacted the emergency personnel. Life Alert contacted our daughters. Very professional. Thank you!

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed Sept. 5, 2024

    She had fallen and needed help. She pressed her Life Alert button and your people had EMS respond very quickly to her aid. Thank you, it was a very positive experience.

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    Fall DetectionStaff

    Reviewed Sept. 5, 2024

    I was on the floor and they got help for me right away. Life Alert were very courteous.

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    Fall Detection

    Reviewed Sept. 4, 2024

    Life Alert was great. They were here in minutes. They took me to the hospital. It was a good feeling. I was so happy to see them.

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    Fall DetectionStaff

    Reviewed Sept. 4, 2024

    The Life Alert dispatcher was very helpful. The responders were here in 10 to 15 minutes. The dispatcher told them the medications she was taking and all the things that was on the list we provided. Those things were very helpful. Thanks for all your help.

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    Fall Detection

    Reviewed Sept. 3, 2024

    Each time I’ve used them I am more grateful for each time they are so efficient. They stay with you so you don’t feel alone! I will always tell friends about Life Alert.

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    Fall Detection

    Reviewed Sept. 3, 2024

    Life Alert worked just like it was supposed to. No complaints! 10+

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    Fall DetectionStaff

    Reviewed Aug. 30, 2024

    My emergency was I couldn’t breathe right. I ended up having double ammonia. These Life Alert workers were very serious and helpful. This was my second time of being saved by your gang. Thank you.

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    Fall DetectionStaff

    Reviewed Aug. 30, 2024

    As always Life Alert was very courteous and helpful. It is very comforting in knowing that we can rely on your service. Thank you.

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    Customer ServiceFall Detection

    Reviewed Aug. 29, 2024

    Fell at 2:00am. Daughter was sleeping and did not hear me call her. Life Alert is truly a life saver!

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    Customer ServiceFall DetectionStaff

    Reviewed Aug. 29, 2024

    I fell and Life Alert help was here within a very short time after I called. Very nice, very reassuring.

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    Fall DetectionStaff

    Reviewed Aug. 28, 2024

    I was so happy to “press the Life Alert button” knowing that help would be coming to get me back on my feet again.

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    Customer ServiceFall DetectionStaffTimeliness

    Reviewed Aug. 28, 2024

    Got an immediate response. Asked for an ambulance. Life Alert stayed on the line with me until helped arrived and notified my emergency contacts.

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    Fall DetectionStaff

    Reviewed Aug. 27, 2024

    Life Alert never left me! They were patient and when I pushed the button (or my cat did) wrongly they were understanding.

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    Customer ServiceFall Detection

    Reviewed Aug. 27, 2024

    She fell and broke bones. We called Life Alert. They called EMS and stayed on phone till they arrived. Very pleased with your service.

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    Customer ServiceFall DetectionStaff

    Reviewed Aug. 26, 2024

    They are very responsive they try to help you first. The Life Alert team stays on the phone with you until help comes. I recommend to anyone.

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    Fall DetectionStaff

    Reviewed Aug. 26, 2024

    Life Alert staff was very helpful during an incident of ill health that I experienced recently. She stayed with me verbally throughout the entire time I felt sick.

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    Fall DetectionStaff

    Reviewed Aug. 23, 2024

    Life Alert helps me very much, and helps my husband also. I would advise everyone to get Life Alert it helps save lives.

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    Fall DetectionStaff

    Reviewed Aug. 23, 2024

    I was so happy to “press the Life Alert button” knowing that help would be coming to get me back on my feet again.

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    Verified purchase
    Fall DetectionStaff

    Reviewed Aug. 22, 2024

    I am unsteady on my feet and I fell when I started to turn around. I am 86 years old and unable to get up because of weakness. Everyone at Life Alert was very helpful and respectful.

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    Life Alert Company Information

    Company Name:
    Life Alert Emergency Response, Inc.
    Website:
    www.lifealert.com

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