Life Alert Reviews

Life Alert was very helpful, stayed on the line until EMT’s arrived and talked to them.

I was sick with a UTI which caused me to be confused and didn’t know who I was. Life Alert called paramedics and my son. Good service.

Life Alert was professional, friendly, quick action and they stayed on the phone throughout.

I was having very fast heart beats. I waited to see if the beats slowed, but finally called Life Alert. They stayed with me until all was well.

Life Alert responded with 911 dispatch of ambulance when I was experiencing a life-threatening bleed out.

I had fallen and could not get up. Life Alert was quick and very, very helpful.

Everyone at Life Alert was very helpful, kind and considerate with my well being in everyone’s mind.

She could not get up off the toilet. Life Alert was called and EMT’s got her off the toilet and into her wheel chair.

I have fallen many times; Life Alert is always there to help. Never remove from my neck. So thankful for Life Alert.

Have poor balance, and a tendency to fall! Would be lost without “Life Alert!” I’m confined to a wheelchair!

I have recently had a stroke and I woke up and couldn’t move. I hit the Life Alert and was immediately put at ease. They were efficient and kind.

I have fallen 3 times because I have lupus and legs just collapse. Life Alert responded quickly. Thank you.

I fell on the bathroom floor and was unable to get up. Life Alert staff was professional, helpful and caring.

My mom needed medical assistance and Life Alert was fantastic on getting help promptly. Best service ever and worth every dime of cost. I recommend Life Alert to everyone I know. “Simply the best.”

I was sitting in a chair in my living room getting ready to read when the power went out. I got up to get my flashlight in my bedroom, but I could not find my way. It was so pitch black that I became disoriented. I stood for about five minutes realizing that I had to do something because I was afraid of falling. I pressed my Life Alert button knowing that help would be coming. Soon my sister-in-law arrived followed by several first responders. That’s how Life Alert helped me.

My husband had a fall in the kitchen area and was unable to get up. He pushed the alert button and four police men arrived within moments and assisted him to a chair. He was not seriously injured thank God. The police and medics gave him a thorough exam and it was not necessary to go to the hospital. We were very thankful our Life Alert system and to the first responders.

My husband got this when he was suffering from debilitating hydrocephalus. He called Life Alert just for information and prices and wasn't thinking clearly when the Life Alert salesman pressured him into signing a 3 year agreement. I got on the phone quickly to put a stop to it, telling the salesman my husband was not of sound mind, that we needed to think about it. That booger pressured me, saying this was even more reason to get it... like if I didn't, I didn't care about my husband. His quick talking with a slightly aggressive tone also pressured me to submit. Several months later, my husband had surgery to relieve all of his symptoms and he's a new healthy man who doesn't need Life Alert. However, he can't get out of the 3 year agreement and will continue to have to pay $109 per month for the next 2 years. Do not even call these people unless you know how to hang up the phone when they start getting aggressive and manipulative.

My mom was in her room and fell, I was at work. She pushed her pendant and the Life Alert operator talked with her, and calmed her. I was at work and Life Alert contacted me. I went home immediately and the operator was still engaged with my mother and had already contacted first responders. The operator stayed on and relayed my mom’s medical history to the team. She returned home safely from the hospital later with no major injury sustained. Most helpful. Thank you.

I passed out, and couldn’t breathe. I have COPD, couldn’t get my oxygen and turned blue. By the time emergency help came, your dispatcher stayed and talked with my sister the whole time while her husband helped me on the bed. Went to the hospital and found out I had heart problems. Doing okay now. Want to thank all you people at Life Alert, you have helped save my life 3 times. I highly recommend Life Alert. Thank you.

I wish I knew how it happened, but when I woke up, I was on the floor and the house was completely dark. Even the TV was off which is unusual for me. Looking around I thought I was in the bedroom until I saw the sofa. I could not get up so, I crawled to the coffee table and found my Life Alert watch and called them. They came right away, but could not get in. The hidden key did not work, but one man found a window unlocked. I have gotten new keys and friends had lights put outside and inside. Life Alert was definitely a life saver for me. They were so polite and I would like to “thank them” for a job well done.

He experienced an episode of low blood sugar at 1:30 am and was incoherent and unable to communicate well. Life Alert was notified and immediately dispatched EMS and contacted family members. Life Alert agent was very pleasant at the early hour of morning and very thorough when explaining what had occurred during EMS treatment. Our family is thankful for Life Alert’s assistance and attentiveness to my fathers needs.

I woke up in the middle of the night and was so weak I couldn’t stand up. I fell in the hallway and was so weak I couldn’t get up. I used my Life Alert to call for help and they got paramedics there. They transported me to the hospital and I was extremely anemic so the hospital gave me a transfusion. I’ve been stronger ever sense. I was getting chemo treatments for cancer and the chemo caused my blood cells to drop. Thanks to having Life Alert I got the help I needed.

I was at home alone and it was around 10:30am. I felt kind of tired. I went out to get my mail and when I came back in, I had chest pain that didn’t go away. I’m 84 years old so I was concerned. Called Life Alert, they arrived in 15 minutes. 4 or 5 came in and helped me up, very gentle. Onto mobile stretcher. Very friendly, put me at ease. Not the first time you’ve helped. Always very nice. I would recommend you to anybody!!!

I was sick and couldn’t get out of my chair for two hours or more, couldn’t reach the phone to call anyone for help. I pushed the Life Alert button; they came on and reassured me that they sent the firemen to help me get up and moving and checked me out. Life Alert called my daughter and son to tell them that I needed help and they sent the fire department. If it wasn’t for Life Alert, I don’t know how long I would’ve had to sit in the chair and how bad I would get before somebody found me.

I was walking through my house when I somehow tripped and fell forward striking my forehead on the kitchen floor, and breaking my wrist. I immediately pushed my Life Alert button. The dispatcher answered right away, contacted paramedics and stayed on the line with me until help arrived. I fell again 3 weeks later and service was just as good.

A day after vascular surgery I went home. Later in the day I went in the kitchen to get Tylenol and water. I was standing at the kitchen counter, the next thing I knew I was coming to on the floor with blood pouring from my temple. Luckily for me I had my Life Alert; help came within approximately 10 minutes. After ascertaining that I had no broken bones. I was transported to the hospital. I did need stiches very close to my eye and along with the whole right side being one big bruise. I had also broken a toe. Thanks to the EMT’s and Life Alert I am fine.

I fell and called Life Alert and the response was quick. They were helpful and reassuring.

They always call me promptly and send out emergency services. Life Alert calls for a follow up.

I fell to the floor in the bathroom and couldn’t get up. My granddaughter notified Life Alert, and they were here within 20 minutes if not sooner.

I slipped out of my wheelchair, when activated the dispatcher was kind and friendly. Life Alert put my mind at ease while waiting for responders.

I slipped and fell in the bathroom and was unable to get up on my own. Life Alert sent EMTs who arrived and helped me up between the two of them.

Slipped on couch, and needed help getting up. Life Alert responded and followed through with service.

I fell inside my home. I and my walker were unable to untangle and get up. My necklace was my “Life Savior.” Life Alert stayed on the line until the emergency personnel could get to me! You were great!! Thank you.

Fell in my bedroom and couldn’t get up. Life Alert contacted paramedics who came to assist me promptly.

My mother fell in the bathroom and needed assistance. Life Alert was contacted and they called the local paramedics. They arrived quickly, assessed my mother’s condition and recommended she go to the hospital for more extensive tests due to the head injury. We are grateful knowing Life Alert is just a call away!

Called Life Alert for help, and they stayed in contact with me until help arrived.

I fell and Life Alert alerted people to help me at my home.

I fell in my home. Life Alert response time was very timely, and I was lucky that no bones were broken!

Had heart issues, Life Alert contacted 911 immediately, and my contact list within minutes.

Life Alert stayed on the line with friendly talk while we waited for EMS.

Life Alert does good work, when you call them for help.

I slipped and fell very hard in the shower. Most of my body was bruised and my shoulder bone broken. My knee was badly bruised I could not put any weight on it for a month. At 101 years old this was serious. Life Alert answered immediately and the ambulance came within a few minutes.

I woke up and couldn’t move my left leg. Couldn’t stand on it and couldn’t walk. My son was home, but I couldn’t even walk as far as the car. I pushed my Life Alert button and I got an immediate response and within minutes help arrived and the ambulance took me to the hospital. Turned out I had serious blood clots from my ankle clear up my thigh. Very thankful for Life Alert.

I fell in my kitchen and could not get up. I was able to call for help using my call button with Life Alert.

Was not feeling well enough to be taken to E.R. We called Life Alert.

While on a hunting trip in a different state I received a call on the 2nd day that my wife fell and was transported to the hospital. Reception where I was is very spotty so Life Alert left several messages that my phone later picked up. This kind of effort to contact me is very well appreciated.

Mom was barely conscious and we hit her Life Alert button and they contacted EMS. Fast and efficient.

My husband slipped and fell against the bathroom door causing it jam. I couldn’t open the door and he kept jiggling the handle. I pulled the cord in the other bathroom and called down to the main desk for help. No one responded. I then pushed the Life Alert button. I thought he fell against the door and I couldn’t open it. They got the emergency personnel here fast.

She fell and Life Alert sent ambulance and stayed with us until help arrived.

I fell and Life Alert assisted me with non-emergency services by calling my daughter. They were helpful and stayed on the phone with me the whole time.

I’m glad I have Life Alert since I live alone.

This Life Alert service is wonderful, we have recommended this to more people.

The Life Alert was pushed and help was on the way immediately.

Your Life Alert staff was prompt when I called. Very professional.

I had a stroke at home. Life Alert stayed on the phone with me until help arrived.

I dropped my phone and couldn’t reach it because it went under the couch. I asked Life Alert to inform my brother.

I had a fall in my kitchen. Life Alert got help for me.

My husband fell and Life Alert sent emergency aid to our house.

Patient unable to walk. Life Alert stayed on the phone until helped arrived and kept me updated.

I am so blessed to have Life Alert. They were all wonderful. Thank you so much.

My wife was in big pain. Life Alert had the ambulance here quickly. Thanks for your quick response.

I fell and had to call. Life Alert responded and I had to go to the emergency. They were so courteous. Very satisfied.

I had fallen down and Life Alert had helped me to stand up and get me to get back to myself.

I had a stroke and pressed the button. Life Alert was very helpful I would recommend it to anyone.

I am very well pleased with what Life Alert does. They always stay on the phone with you until help arrives.

I will never use or recommend Life Alert. Life Alert would not cancel our parents' subscription even after we sent a doctor's note and in writing. They kept charging them 8 more months (but stopped monitoring them) until we called again. They then charged us one more month. My parents aren't able to monitor their finances so they thought it was cancelled. Life Alert took advantage of their age and mental acuity. They refused to refund the money even though they had not been monitoring the last eight months.

My mother-in-law fell in the bedroom, when she pressed the button, she could not hear them on the device in the living room so she kept pressing the button. Life Alert called 911 and myself. I arrived at the same time as the ambulance. When I entered the apt Life Alert who was still on the line and did not clear until they knew EMT’s has arrived.

My father was attempting to enter his house from the garage when his leg gave out and he fell to the floor. He had no strength to get himself up so he pressed his Life Alert button. The dispatcher called paramedics, my brother and sister and stayed in the line with him until I arrived along with the medics. He appreciated knowing someone was getting help for him and talked with him until they arrived.

My mom fell on the kitchen floor and had to push her button for help. Life Alert called all people listed and kept us apprized of what was going on. They called as many times as was needed. I can’t thank them enough for all their help, they’re amazing, caring, professional people. I would recommend Life Alert to anyone.

I had a person trying to break in my home and this person was extremely angry. Life Alert stayed on the system with me until police arrived. They even called the police for me, because I was terrified and didn’t take safe action for myself. I will always be grateful for the Life Alert that helped me. Thank you so much!

I woke up feeling weak with dry mouth and no ability to get out of bed on my own. Your staff answered my alert and stayed with me until the ambulance arrived. I was diagnosed at the hospital with dehydration and pneumonia. My family was out of town and because of Life Alert I still had someone to work efficiently for my benefit.

My wife is recovering from a procedure gone bad. She was sitting on the toilet support chair and when I came to check on her, she was in the middle of what turned out to be a seizure. I had to stay right there and she had the Life Alert charm on her neck. I pressed it and the response was immediate and they got everything going and stayed with us until paramedics arrived on the scene.

Life Alert is the ABSOLUTE WORST company!!! First, the contract with this company was forged by someone and not us but lost the fight in trying to prove this. Secondly, each month when paying your bill, the representatives are the rudest and most incompetent people I have ever dealt with. If I spoke to a customer at my job, the way they speak to you, I would've lost my job a long time ago. No matter how many times you request a supervisor, they end up hanging up on you or fighting with you over the phone. Being "INCOMPETENT" is not a strong enough word to describe this company's ethics. They should be ashamed of themselves!!!! The only reason I gave it one star is because it wouldn't allow me to give it zero stars!!!! BEWARE.

My husband fell in his bathroom at the other end of the house and I was unable to hear his calls. He activated his necklace Life Alert supplied and he was able to get help. They were very courteous and summoned help, stayed on the phone until help arrived and they were sure my husband was okay many thanks!

I recently had a serious vertigo attack. Thought it was a stroke. Could not stand, had to crawl around to unlock the front door. Used pendant to alert Life Alert system. Response was immediate. They stayed on the line with me, called for help and alerted my children. I was panicked. Thanks for making this even easier for me.

Getting ready for church one Sunday while getting dressed and my husband was in the shower. I was rushing and I slipped and fell. I was unable to get up or pull myself up on furniture. When my husband got out of the shower, he could not pick me up. We pushed the Life Alert and the one who answered the call got the EMTs who got here picked me right up and we went to church. I was sore for a few days but not injured.

Life Alert is AMAZING. They come immediately and are very sweet and helpful. They are eager to help in making sure I am ok. They always call my daughters right away and keep her well informed of what is happening to me. I love them!! I tell all my friends and family.

I ordered a Life Alert package for my mother who is 99 years old. After we received the package and tried to set it up for her, it became obvious that is was not going to work in her situation. Her hearing is very bad even with a hearing aid, and the pendant and help button volume are so weak that she was unable to hear and answer when asked if she was having an emergency. I explained this to the people at Life Alert, and let them know that we were told that the volume could not be adjusted, and requested a refund. I finally received a partial refund after a considerable period of time, and yet the refund was not in full for the money paid out. I found out the hard way that the product is not as good as was represented.

Once I fell outside my front door and was unable to get up. I pressed my Life Alert pendant and soon people came to get me up and inside. Taking time to see that I was indeed all right. There have been so many other times when help has come to get me up when I’ve fallen.

My father couldn’t breathe and lives alone and luckily had his Life Alert necklace on. He pressed it and they answered immediately. The lady called EMT’s and they were on their way ASAP. It was a quick response to call on his contact list. We all were informed in an adequate timely fashion. The service impressed our family greatly.

They came, very kind, helpful, they know how to do their job. Thank you, Life Alert.

My father fell while getting out of bed. He had his Life Alert pendant on and pushed it to get help, Life Alert notified 911. I was called by Life Alert but did not have my phone on me at the time. They continued to call me until I answered to follow up on my father condition and if he was transported to the hospital.

I was having a problem with atrial fibrillation. I called Life Alert for help. They arrived quickly and took me to the emergency room where I received treatment. They notified my children about the situation so they could come to the hospital.

He had shortness of breath and he pressed the Life Alert pendant and they were right there with him until the ambulance arrived. It was very comforting for him to have them on the line with him until help arrived.

I was on the floor when I called Life Alert, they were fast, very helpful and very concerned about me. I appreciate all that they did. Thank you so very much.

She fell coming back from bathroom at 5am. We tried to get him up, but because of his size and age he doesn’t have strength. We pushed Life Alert and they were wonderful in standing by us till help came.

After my husband’s death I lived alone a for short while. One night I got up to go to the bathroom and let the dogs out. What happened was I fell right in front of my chair. It was late enough that I didn’t want to call my daughter. So, I pushed the button on the Life Alert machine and said “I’ve fallen and can’t get up”.

Mother fell on her porch and she pushed her button. The lady talked to her and calmed her until I came upstairs and told her we were here with her(mom) but she stayed on the phone until the medics got here and talked to the Life Alert. Also, to let them know they were here with her. Thank you for always making me feel safe.

Mom fell in the kitchen and I was outside. Mom was wearing her Life Alert necklace, and was able to call for rescue. Me, being outside, had no idea she needed help. And her necklace was able to notify emergency car. Life Alert notified me while I was outside that mom had fallen and needed me inside. Thank you.

Called Life Alert. Fainting, my daughter was notified. Ambulance arrived, was checked by emergency workers. Taken to hospital due to severe dizziness. Kept in hospital.

I experienced extreme pain in my neck, I called Life Alert. They took me to my hospital of choice. The contact stayed on the phone with me until paramedics reached me. My children were also notified.

She fell, did not need dispatch, but needed a call to me. Life Alert stayed on the unit with her until we got here and all was well after getting her up. They were very kind.

I had a stroke for the first time a few years ago. Life Alert was great and got me the help I needed. The second time was a few months ago. I had a mini stroke. They have always been great and helpful. I want to say “Thank you” to everyone involved.

My legs unexpectedly buckled and I couldn’t get up. I was wearing my pendant so I called Life Alert and told them. The operator was very patient with me and stayed on the line until the Fire Department arrived and got me up.

The staff at Life Alert was very helpful, my mother was so ill they stayed on the line with me until the ambulance arrived. They even called her medical adviser to let her know what was happening. I am her daughter and I don’t live near her. Thank you so much.

This was the first time I used Life Alert. I’m on oxygen and I wasn’t getting enough. I was having difficulty breathing. Life Alert’s dispatcher stayed on the telephone and helped me calm down. They let me know how far away they were and how long it would take to get here. It was no time at all before I heard them coming through my front door. They were the best. They made me feel more comfortable living by myself.

I passed out, no warning, ended up on the kitchen floor. Couldn’t get up onto the chair, realized I had my Life Alert “necklace” on and pushed the button. They answered immediately, and Life Alert called an ambulance and I was off to the hospital! Thanks!

We had to call two days in a row. The Life Alert operator stayed on the line until the fire department got there.

My friends and I walk every morning. But this morning I was not feeling well. We always walk 3 miles. But this morning we only walked a half mile when I started feeling funny. Called Life Alert because this was not a right feeling. I am 69 years. I am old but not that old. The staff was very helpful. She stayed on the line with my friend until help came. I love you guys. I recommend you to all my family.

I’m my mother’s caregiver and have picked her up off the floor numerous times unfortunately. I used Life Alert’s service this time because I didn’t want to cause more damage by moving her. EMS got her promptly and transported her to hospital. Would highly recommend your services!!

I have never given a one star review in my entire life. I am beyond disappointed in my experience with Life Alert. At first I was hopeful since my husband's grandma uses it but when it came time to try and set my own grandma up with Life Alert it was the absolute worst experience. Since my in laws set their mother up with Life Alert, I never knew the prices. But my experience wasn't bad because of the prices, I understood the reasons the representative explained, my experience was terrible because of what happened after our first call.

Life Alert answered the phone promptly and stayed on the line until local EMT’s arrived.

Recently I used your services for the first time. I was very happy with the knowledge you provided to the fire department. He checked me out thoroughly and I did not need to leave my home. I am 92 years old and appreciate Life Alert.

I liked that the Life Alert person stayed on the line with me the whole time until paramedics got to my house.

I have used Life Alert successfully 6 or 7 times since I have the program.

I had unknowingly suffered a heart attack. I felt weak and called my daughter who then pressed the Life Alert button. Life Alert immediately answered and called for an ambulance and stayed with us keeping us calm. They were very helpful.

He was not feeling well got dizzy in bed and could not get up out of his bed. He pushed his Life Alert button told them, then I got the call he was taken to the hospital. If not for Life Alert he would have been stuck in his bed. Thank you.

While doing yard work I fell on my right side. I could not get up. I was so happy to use Life Alert help came to my rescue! I recommend your service every chance I get.

Mom slipped off of bed late at night. Personnel helped her up and get her comfortable and double checked on her. They also notified me and my wife and assured us she was safe and uninjured. I was on site right after personnel had left. Very pleased with my wife’s and my contact’s interaction with Life Alert. Thank you! Respectfully!

I was feeling pain in the abdomen and I called Life Alert to take me to the hospital to get checked.

I broke my hip. Life Alert came to my house and took me to the hospital. It was a positive experience.

Suffered a severe nose bleed for an hour, called Life Alert, they gave me what to do if it didn’t stop right away. Fire department came it finally stopped, stayed with me and checked stuff out… they were wonderful. I’m almost 89 years old.

I had tripped and fell in the bedroom. Did not get hurt but can’t get up by myself and needed help for that. Called Life Alert and people were here in minutes, very courteous.

Fell down stairs and Life Alert was here before I got back down the steps. They were awesome. Thank you.

Life Alert stayed with me until help arrived. Great to know someone is there!

I fell and could not get up. I pressed my button and they came immediately. I would not be without Life Alert!

I fell in my yard and couldn’t get up. Scraped arm, phone in the house, so I pressed Life Alert button and they called EMS.

When my mother fell down, she called Life Alert. You got the ambulance and called me. I live 12 miles out of town so I sincerely thank you for the call.

As soon as I pressed my Life Alert necklace they answered and said they would stay with me until help arrived. Very comfortable to know someone is with me.

My mother had a fainting episode in the upstairs bathroom. Life Alert was notified and they stayed on the line with questions before contacting 911 for the paramedics. Very professional service.

Dad had small stroke, could not get up from the floor, and was disoriented. Tried to get up multiple times. Fell pretty badly. Broke picture and crawled around the glass, hit head. Finally remembered he had the Life Alert “Button” and called.

I slipped and fell in the tub. I called Life Alert and they sent help quickly. They came and helped and I am so grateful.

I live alone and have fallen many times at night. Life Alert responds immediately every time.

My mom fell. My sister pushed the Life Alert button while EMS was with mom. Life Alert had me on the phone. I feel so grateful I could help answer questions and hear what was going on even though I wasn’t there.

I fell in the hallway of my home. I took a newly prescribed high blood pressure pill. I felt dizzy and I fell. Life Alert was there. They came quickly and, in a few minutes, lifted me to my chair. All is well now. They were wonderful.

My mom used Life Alert’s service numerous times in the last couple of years. It was always a very positive experience. The operator always responds within a minute, called the paramedics, and stayed on the line with her until they arrived. We were very happy with your service!

Life Alert was alerted and came to my father’s side as he was on the floor and unwell. After taking his vitals they made the right decision to take him to the ER for further evaluation.

Life Alert. Do not purchase this product!!!! My 92 year old mother who has very severe hearing issues decided to order this product on her own over the phone. On 9/9/24 it arrived on the 12th and I was asked to come and get it set up for her. I knew nothing about this purchase. All she wanted was a pendant to where everywhere she goes. Joe Gianelli sold her the base unit, pendant to wear within 1000 feet of base station, a shower button and a pendant to wear when is outside of her unit. This came with a $248 non-refundable cost which was unknown to me. I spent over an hour setting up and testing the units which I was told need to be tested monthly after original set up. I left town for the weekend and 9/16 my mother was so mad she said pack this crap up and send it back.

Fell. Contacted Life Alert; response was immediate and our fire department was contacted by Life Alert. I was helped immediately. The service is well worth it.

I ended up using Life Alert the day after I got it. They did everything they promised including notifying my family. Thank you, Life Alert!

She fell outside in the middle of winter and without her Life Alert. No one would have found her for a very long time. Thank you!!

I have had several interactions with Life Alert. All have been very positive with quick response times. All paramedics were polite, professional and proficient.

Life Alert staff were always so caring, concerned and spot on. They immediately reached out to all of my contacts and kept calling until they reached us even after leaving a voicemail. Also, the follow up was great too! Would highly recommend this to not only seniors, but people who live alone.

I like the way Life Alert helped me. The lady stayed with me until the ambulance got to the house. I like the service and very polite. Thank you very much!!

Mom fell outside and couldn’t get up. Life Alert stayed on the phone with her until EMS arrived. They also called me and merged me into the call. Thank you!

While sitting down for dinner, I did not sit far enough back on the chair and lost my footing. I ended up falling on the floor and was unable to get up. The Life Alert representative assisted in dispatching the fire department to assist in helping me get up.

My daughter had fallen down the basement steps. Life Alert called and responded in rapid time. Helpful, courteous, and very pleasant. Not as serious as we thought!! Life Alert was able to get her on her feet fast.

I fell in the kitchen. I pushed the Life Alert help button within seconds a dispatcher was asking me if I was bleeding. Two men were here and both gently got me up and sitting comfortably. They were wonderful.

My mom had several falls and Life Alert was quick to respond and very helpful on staying on the line with her until the paramedics got there.

My mom fell and broke her leg. Life Alert had the EMT’s there and mom on the way to the hospital before I could even leave my office. Thank you!

Life Alert is a wonderful alternative to try and call 911. I love the fact they stay on the phone until help arrives. The response time is incredible. Your service is truly a “Life Saver”.

My mom fell and broke her neck and split her forehead. Life Alert was prompt getting her to hospital. Phone staff sympathetic.

My mother was found by me on the floor in her apartment suffering delirium from an infection. Her phone could not be located and her Life Alert button was accessible. This access to emergency technicians through Life Alert made a stressful situation much easier to handle.

All the times Life Alert has been very helpful to us to let us know what was going on with our mother. We appreciate everything you guys do for our mother and step dad. Thanks again.

I called Life Alert when I was experiencing shortness of breath. The dispatcher answered immediately and had me transported to the hospital. I’m grateful for such professional and prompt service. Thank you so much!

I thought I was having a heart attack. Life Alert immediately sent an ambulance. Everything was done very well. Thank you!

The Life Alert staff was quick to alert us that mom had “pushed the button.” They also followed up with the end results.

Caregiver for my mom fell ill while at my mom’s house. Life Alert came very punctual as always!!

I had a problem with bleeding. They Life Alert were very patient, respectable and polite. I was treated very well. I would highly recommend them.

I had a bad fall. Life Alert was very prompt at calling for help and also notified all my children. Thank you, Life Alert.

Life Alert stayed on the line talking to us until the ambulance arrived. I appreciate that very much.

I fell in the yard and hit my head and fractured my back. I pushed the Life Alert button and the ambulance came. Thank you.

My father’s walker broke, and he needed to call Life Alert to get him back in a sitting position in a chair. He was able to get help from the EMT’s that Life Alert called for him!

I passed out, fell against furniture. My Life Alert wrist band got Life Alert to send help.

My mom fell while trying to get out of bed. She was not hurt and had slid from the bed to the floor and could not get herself up. Because the Life Alert person could not hear my mom (she’s not very audible because she had a stroke almost a year ago and cannot talk very well) they dispatched EMS and they assisted her. So grateful for this service! It is money well spent!!

I fell on the floor could not get up. Called Life Alert, medical was here quickly. Life Alert staff member was very courteous and helpful. Stayed on line until EMT arrived. I will recommend Life Alert to anyone who needs service. Thank you.

She became very ill too weak to walk and needed to go to the hospital. Pushed Life Alert button EMS came promptly and brought her to the ER. Everything went smoothly and uneventful. It definitely was well worth having Life Alert. It made what could have been chaotic very smooth.

I experienced a minor fall in my home. I pushed the Life Alert button and the person I spoke with quickly and courteously explained the procedure. Shortly there after two paramedics arrived and helped me up from the floor. They also asked me pertinent questions to determine whether or not I needed hospitalization. I did not. It was prompt, quick, and efficient. I am grateful.

I can attest to so many instances where Life Alert helped me as well as my husband! Each time we were given fast rate services and very fast responses from the professional services that arrived at our home for transport to the hospital. And caring techs/ reps on the phone! Invaluable!

I fell backwards on my wooden floors and unable to get up. I had my alert pendant on so I pressed the button and told the person what happened. They came right away helped me into my walker checked me out to make sure I was ok. They were great. I am continuing to use Life Alert. I had to use their help once before. Thank you, Life Alert!

I fell in my bathroom hitting my head just at the scalp line. I was bleeding profusely and was dancing in and out of consciousness from the laceration. First thing was to hit my Life Alert wrist button. The dispatcher stayed on the line until the EMTs were at my side. Thank you, “Life Alert”, for your service!

I’ve had to call Life Alert on more then one occasion and each time they were quick to respond. Always polite and understanding. They helped in keeping me calm while assuring me help is on the way. They stayed in contact with me until helped arrived. I’m thankful for Life Alert because getting help is as simple as pressing a button.

I had fallen backwards on some boxes. Because of limited strength in my legs, I was unable to get back up. Even my son was unable to help because I needed two people. Thanks to Life Alert their response was quick. The fire department came quick. Thank you.

I had fallen in my driveway and could not get up. Life Alert people were pleasant and quick with their response. They stayed on the phone until firepersons arrived. I was not in any distress waiting. I’m a big guy and they got me up in one smooth motion.

Mother fell and was unable to get up. She pushed herself to where her alert button was and pushed it. They called me to let me know ambulance was there and loading her to go to the hospital. She broke her femur and needed the emergency transport to get her help. I so appreciate the calls from Life Alert to let me know she needs help.

My mother was having trouble getting off of the toilet. She got on the floor thinking she could maneuver her way up. She couldn’t. She called me to come over. I came over and pushed her Life Alert. They had someone there in a matter of minutes. They lifted her up. The entire thing took about 15 minutes.

Life Alert was able to contact emergency services when we had a power outage and phones were down. It was greatly appreciated.

I lost my balance while trimming dead flowers in my backyard. I failed to wear my outdoor pendant. Still wearing the indoor Life Alert pendant. No one around to help. I could not move! Pushed indoor pendant, could not hear if in-house base responded. Fifteen minutes after pushing the pendant, an ambulance arrived and transported me to ER.

I had two bleeding veins that were draining blood to my stomach. I went to the bathroom at 8am one morning and fainted. Then laid on this bathroom floor and proceeded to vomit blood. I pushed the emergency button around my neck and help was there in about 8 minutes! I believe Life Alert saved my life!

My mom loves her Life Alert. It has given her such peace of mind. It’s been great for her and her daughters too.

My mom fell, Life Alert button was pushed. Help arrived immediately and Life Alert stayed on the phone until I got there.

Life Alert is always with me when I need help. They are nice and helpful to me.

It was comforting to have Life Alert on the line with my mom until my brother arrived to help her!!

I fell and had to be transported to the hospital. Life Alert had ambulance there in minutes I appreciate the promptness.

I had a fractured back and was in extreme pain. The lady with Life Alert stayed on the line with me until the ambulance arrived. That was so comforting and helpful to me.

I wasn’t able to breathe and I was able to use the Life Alert to call an ambulance for me. They were able to get me to the hospital in time to get lifesaving medication.

After suffering a stroke at home, I used the Life Alert button to get help. The dispatcher stayed in contact with me until the ambulance arrived.

My mother fell and pushed her Life Alert button and they were able to call for the paramedics to come help her.

Life Alert makes the difference between being able to stay at home and having to be in a care home.

Life Alert was very helpful! I fell and injured my leg very bad they sent ambulance right away. Very thankful to have Life Alert. Thank you.

The Life Alert staff that helped me stayed on the line until help came. She was very patient and caring. She acted quickly. Thank you. May god bless your work.

I fell and could not get up. You were right on the phone and you got me help. You were very wonderful. I’m glad I have Life Alert. Thank you all.

I fell in my home. Called Life Alert. They were there within 20 minutes. Took care of my needs. So glad I have this Life Alert service.

I had fallen by my front door inside. I pushed my Life Alert button and help were here in what seemed to be only a few minutes. They were so helpful and kind to me.

My mother fell and my son was unable to help her up by himself. Life Alert called for help and stayed on the line keeping my mother and autistic son calm!

I passed out and called Life Alert. Found a blood colt in my lungs and heart. The gentlemen were very kind and efficient.

The Life Alert service was great from beginning to end. I was so glad I have Life Alert and I will be keeping it.

It’s assuring to know Life Alert is there for me. I’ve been a customer for years and will be until the end.

Husband fell out of his chair and I needed help getting him up. Life Alert contacted the Fire Department and assisted in picking my husband up.

I fell and the Life Alert pendant was pressed (when I couldn’t get up) they took care of EVERYTHING! I felt so safe, it’s a wonderful thing to have!

I had to get up during the night to use the bathroom and I lost my balance and fell. Life Alert responded when I contacted then and were courteous and helpful.

She slipped on the kitchen floor, was unable to get up and not near a phone. She used her pendant to get ahold of Life Alert who sent help.

Minor fall that required assistance. Life Alert was prompt, courteous and informative!

My wife had a fall and I could not get her off the floor. Pushed the Life Alert button, staff answered, and got help here to our home right away.

Fell on concrete when feeding my cat. Hit my head on brick house, Life Alert sent police who then called ambulance to get my head checked. I didn’t have a bleed. I was ok and got to go home.

Husband was having a stroke after breakfast. Called Life Alert and they notified EMS. Later, Life Alert followed up to ask how everything went.

When my mom fell down and could not get herself up, Life Alert sent Emergency responders to help her. We can’t thank you enough! Thank you! Thank you! Thank you!

I was chocking then I couldn’t take a breath, not even a little. I pushed the Life Alert button, then I was able to breath again. The medical team men showed up just after I was able to breath. Having my button makes me feel safe!

Life Alert kept me alert until the emergency crew arrived. Which I think is very beneficial to the patient.

My 92 year old mother fell and split open her forehead on the kitchen floor. She was able to call for help using the Life Alert system.