Life Alert Reviews

Mom had a stroke and used the Life Alert to contact EMS. Thank you for your help!

Had a severe nosebleed. Life Alert stayed on the phone and waited till the ambulance came. Helped me thought it all.

I fell while pulling weeds in my flower garden. Life Alert was very helpful. Thank you.

I went in to AFIB. Life Alert responded quickly and got me an ambulance to transport me to the hospital.

Life Alert contacted EMS for transport to hospital and guided them into my residence to get me to the hospital.

Passed out in bathroom. Due to use of my Life Alert, an ambulance responded and also medical personnel responded!

Everyone who responded from Life Alert for my emergency was polite, courteous, patient, and anxious to help.

Life Alert were very attentive and courteous very helpful. I thank you very much!

Life Alert was very outstanding. They are a blessing to me. I would not take nothing for it. I have told others about it.

My wife could not straighten up and became very confused. Her condition sent her to a hospital 90 miles away for 11 days and 5 wks. in a nursing ghome. I couldn’t be more pleased with the way it was handled by Life Alert.

Life Alert was prompt and efficient.

Life Alert saved my life.

I couldn’t transfer from my wheelchair to my bed. Called Life Alert and EMT’s helped me. Thank you Life Alert!

After being ill from a virus for several days, I became very sick. I called Life Alert to dispatch the EMTs—the dispatcher was courteous & kept checking in on me until help arrived.

Scot ** so aggressive in pushing the issue when I decided to cancel before even signing my contract. He hung up on my daughter twice. Extremely unprofessional!!! My husband passed away right as we were finalizing my agreement and after speaking with my children whom I live with we agreed to not pursue this option at this time. Scot sounded so desperate. So embarrassing when these individuals should be accommodating our elders but instead desperate to lock us into an agreement on our fixed incomes. This is sad!!!! Shame on you Scot **

Was taking a shower almost fainted. She was sitting on the shower seat. We could not get her out of the shower pressed her Life Alert button, they sent EMT’S and they got her out of the shower. Very helpful!

I went Publix store, I passed out & the man help me call Life Alert. It helped me out to hospital & they do good jobs.

I fell in my kitchen and could not get up. EMS came and I was up in 10 seconds. Thank God for Life Alert.

My wife’s kidneys are bad. I called Life Alert within minutes the ambulance was here. Thanks Life Alert.

I fell outside at 1:00AM and pushed my Life Alert button. Immediately dispatcher answered, called 911, and stayed with me on the line until help showed up to help me. She was professional, kind & updates on EMT ETA.

My mother fell outside. Life Alert called my sister the ambulance and myself. They called several times to follow up with us and her. Thank you for the wonderful care you gave us.

Life Alert was acquired due to a fall early this year—my son set it up and I’m glad to have it.

I fell down in my walk-in closet and couldn’t stand up. I pushed the button and the Life Alert dispatcher responded right away. The fire department showed up and helped me stand up. I was not hurt, just couldn’t get up.

The Life Alert staff was very professional, concerned for my safety and very kind.

Life Alert dispatcher great. Thank you for notifying my friend and family so rapidly.

Life Alert handled notifying medical response and my family stayed on the phone until medical arrived. The dispatchers were very courteous and professional.

I had a heart dysfunction in April, pushed the Life Alert button & the dispatcher answered right away. They also notified my family which was nice.

I fell and Life Alert stayed on the phone with me until the paramedics arrived. This was very comforting.

I woke up in the middle of the night and could not breathe. Life Alert was very fast to answer when I used my button. Help came very fast and helped me. I was taken to hospital, stayed 2 days. I had a fluid build up my lungs but I am OK now.

Life Alert called the police when I fell and also called my son. Very thankful.

I fell and I could not get up. I thankfully had a Life Alert around my neck. Excellent help, always.

Mom fell. She used her Life Alert button to call. They called me, daughter, and it was very professionally done.

Life Alert sent the ambulance out here. I had fallen off my scooter & know I couldn’t get up in any way so I pushed my button & the ambulance came. They got me up. They were so helpful. I wear it 24 hrs. a day.

Leg lost some strength and it was a slow fall. Life Alert called who needed to be called and I was taken care of.

I fell on the floor and Life Alert was there for me. They are wonderful.

She had slid off her chair & couldn’t get back up. Life Alert couldn’t reach her but contacted paramedics who came and helped her get up. Life Alert contacted me and my sister.

Everytime I pressed my Life Alert button—All workers were nice & helpful.

Mom was having chest pain and pressed the button. They stayed on with mom till the ambulance came. The staff is amazing. Thank you Life Alert.

All my help from Life Alert was great if not for Life Alert I would not be here. Thank you.

Life Alert make me so much better knowing they are only a push button away. Thanks so much for the times you all have helped me.

Slipped and fell. Life Alert responded quickly—help arrived vitals taken. Service is well needed.

Life Alert assisted me on many occasions. If not for their assistance I would probably have not survived. Thank you.

Blood pressure was too high. Life Alert got help to me quickly. They stayed on the line until help arrived.

I have already had Life Alert help me twice. The questions you ask are all positive. I would recommend Life Alert for all ages.

Life Alert was great.

Sales rep was very aggressive. Tied me into a 3 year contract even though I thought it was month to month. Necklace came apart after normal use and they charged a substantial amount to reach it. Is twice to 3 times more expensive than other services.

My 84yr old mother had an emergency & could get to phone. She tried Life alert & was on hold for at least 15min. I found her when I got home & she was still on hold. I had to call 911 & ambulance came & took her to ER. She’s ok but she was so upset it didn’t work. She called & tried to cancel. The lady on phone showed no sympathy or compassion nor apologized for it not working or what she went through. Just kept saying, "You can’t cancel. You're in a 3 yr contract & we can send out new equipment."

My dad fell and broke his arm. He pressed the Life Alert button and EMS came and took him to the emergency room.

Life Alert dispatcher responded right away and stayed on the phone line till emergency team arrived and beyond till we left for hospital.

I flipped over backwards in my powered wheelchair and onto the driveway. Life Alert response time was very quick and all EMS who helped were great.

The Life Alert call was great with no problems. I had the flu and COPD. EMS found the keys with no problem. Life Alert can save your life.

Tom has fallen a couple of times and has received fast service. The firemen came and thanks to Life Alert we have had very good service.

Life Alert has always contacted us and the emergency services. And help was given in a very timely manner. Then, a follow-up call.

I fell in the bathroom. Called Life Alert and immediately two EMT’s were sent and gave me aid. All within 30 minutes.

We just got Life Alert installed a few days before we needed it. Thank Goodness. We’re very remote & it worked very quickly.

I’ve had 2 strokes. After 2 days of having a headache, I became worried. I used my Life Alert. I was transported by EMS quickly.

I have told others about Life Alert. The dispatcher is always courteous to me even when I accidently hit the alarm. Always friendly and listens to my problems.

Grandad was having a stroke so I pushed his Life Alert button and they dispatched EMS right away. The dispatchers has always been extraordinary in all our dealings with them.

When I call Life Alert they are great within 5 mins the ambulance is at my home. I can say they are great as helpful. Best thing I did it saved my life.

I fell in the backyard couldn’t get up. Pressed my Life Alert button on my necklace. 2 ambulance drivers showed up and helped me up. Thanks to Life Alert.

Every time we used Life Alert; they were very helpful when I needed them. Dispatchers stayed on the phone until help arrived. I would recommend Life Alert to anybody.

The Life Alert dispatcher came on and asked what my emergency was. I explained that I had fallen and was unable to get up by myself. The dispatcher stayed on the line until the ambulance came.

Life Alert’s personnel are first class! They are so courteous, caring, and helpful!

My husband had fallen in the bathroom the previous day & hurt his back. On this day he couldn’t get out of bed due to severe back pain. Life Alert was very professional and stayed on the line until help arrived.

Would not be without Life Alert. They send help here fast.

When we called Life Alert they stayed on the call until they had confirmation from the EMT.

Life Alert makes me and the rest of my family feel better about my mom.

I fell down and called Life Alert with my button and received help immediately.

I needed help, and Life Alert responded fast and helpful.

Several times I fell and couldn’t have gotten up off the floor without Life Alert’s help. Thank you most sincerely.

I had a fall Life Alert dispatcher was very clear and fast in helping me.

Life Alert answered quickly, called family members and called ambulances services quickly.

Ever since I joined Life Alert my experience so far has been extremely satisfactory. The dispatcher is courteous & always on time.

Life Alert dispatcher spoke clearly & patiently to me to calm me down.

I fell down the stairs, EMS sent by Life Alert was here within minutes.

Calls and support are always helpful. Neck pendant was broken, was replaced promptly.

My mom had a fainting spell & Life Alert helped. She had stomach bleeding issues corrected in the hospital.

Mother fell and couldn’t get up. Life Alert called EMS for her.

Very fast response from Life Alert. Very professional and courteous. Great Service. Thanks.

Fell outside in the grass and couldn’t get up by myself. Life Alert called the Fire Rescue to lift me up and check to make sure I hadn’t injured myself.

Our dad fell several times due to an illness. Thankfully he had Life Alert!!

I’ve fallen several times and Life Alert has always been prompt in responding and in some cases follow up depending on the circumstances.

I turned too fast, and lost my balance. Didn’t break anything or hit my head. EMS were very gentle getting me up. I wouldn’t be without my Life Alert. It has helped me in several ways.

Fallen— Life Alert called emergency services and family member for assistance.

Don’t remember—I have used Life Alert at least 3-4 times for falls only. – The necklace button worked! Dispatchers were spot on and courteous especially when I accidently leaned on button.

I had shortness of breath and wheezing. Life Alert called an ambulance and they were there within 10 minutes.

I fell and Life Alert contacted everyone on my list. All was good and courteous.

I had Life Alert for over 3 years. I’ve had a few falls during that time. The dispatchers have always been courteous and helpful in sending quick assistance when needed.

Life Alert sent medical emergency services quickly to the house.

I fell and couldn’t get up until Life Alert got help for me.

I fell and had to be picked up. Life Alert was very warm & helpful as were the ambulance people. Thanks for your kindness!

I fell, Life Alert called EMT’s, who helped me stand up and took me to Hospital.

My son pressed the Life Alert button and everyone came instantly when I fell. Thank you for the best service.

I woke up feeling tired—I got up and went into the living room—then I began having trouble seeing and the room started to move. I got scared and called Life Alert. Within minutes I had the emergency people. I would not have lived if I hadn’t pushed the button. I would not have lived you saved my life—thank you.

Was very glad Life Alert dispatchers called everyone on contact list right away. I was 4 hrs. away and my loved one had company at hospital because of your diligence.

Life Alert’s dispatcher was wonderful He calm me down & called EMT’S. They got here in about 8 minutes.

I fell and couldn’t get up. Just like Life Alert’s commercial. They sent help “EMT” to help get me up. They arrived within 10 min. Great work!

I had a very bad fall. Called Life Alert—Used my pendant. Ambulance came to take me to hospital.

I fell and broke my shoulder in a spare bedroom & Life Alert called the ambulance for me. Thank you!

I fell in the garage­­— I was yelling very loud hoping Life Alert could hear me—They did! Called my family & Fire Dept—I was very pleased & thank you all.

I would never recommend Life Alert! We had one instance where my mother-in-law fell. I needed help, pressed the button and never got a response. I was eventually able to get her up and she was okay but I should not have had to do it by myself. If this were the only problem we’ve had, I could overlook it but the problems with billing and lack of communication have led me to my review. We cancelled the service due to a move into assisted living. Life Alert arranged pickup of the equipment by UPS but the equipment never made it back to Life Alert. We have continued to be charged monthly and we have been told that will continue until UPS sends payment to cover the lost equipment. UPS is currently waiting on additional info from Life Alert to settle this claim.

He had trouble breathing. Life Alert called the ambulance to take him to the hospital.

I feel safe with my Life Alert. All seniors should have Life Alert.

I would highly recommend Life Alert.

I fell in my bedroom. Life Alert had help there in a short time. They kept checking in with me to let me know help was on the way.

Always prompt and thorough, courteous – know their job well! Very happy I made the decision to go with Life Alert.

I fell and broke my wrist and I could not get up so I pushed the Life Alert button and got help.

I have used Life Alert at least 3 times. Strongly recommend.

I fell and was unable to get up. Life Alert helped in aiding me for emergency service and family contact.

I fell in the kitchen and Life Alert send EMT right away. No hospital necessary. Once I fall I can’t get up.

I went down to the floor but I was unable to get up. Life Alert helped me. Thankful.

I fell & couldn’t get up. Life Alert had the rescue squad respond to my emergency!

I suffered a fall awhile back and I’ve lost my balance on other occasions. Life Alert has been very careful the times I’ve fallen. Thank you for your service.

Jan 15- All was right on Life Alert—did everything dispatchers say. On a scale of 10 to 10, it was all 10. Old people need to have your service!

I’m his POA—Life Alert allows him who is disabled with CP. Life Alert has helped him through the years so he can live at home. It has been a blessing.

I fell and could not get up. Life Alert answered promptly and stayed on the line until help arrived in about ten minutes. They also made a follow-up call.

I fell while bringing pots into my shed before freezing weather. I could not get up. I pushed the Life Alert button and got help sent by dispatchers quickly.

Life Alert dispatchers was wonderful.

She fell & couldn’t get up. Life Alert Dispatchers sent help & she was fine.

Mid January- The Life Alert dispatchers are great. Fast & courteous answers. Stay on the phone until EMS arrive.

Fell and could not get up by myself. Life Alert dispatchers called paramedics to help me.

My mother fell and Life Alert dispatchers got an ambulance here immediately.

I had chest pains. Taken by EMS sent by Life Alert to ER. Life Alert dispatchers keep talking to me until EMS came. Great for Life Alert—5 stars.

1-8-26- Fell in my bathroom & was glad I had my Life Alert pendant. Police were here within 10 min. Was in hospital for 6 days.

I fell, could not get up—was not badly hurt. Life Alert dispatchers contacted the Fire Dep. They came and help me get up & checked me out.

I fell and EMS sent by Life Alert came and put me back in bed to my knowledge. Appreciated by me and my son.

Fell & unable to get up. Life Alert dispatchers brought help right away at 4AM.

January 2025- Couldn’t walk—sprained ankle problems. Life Alert dispatchers was amazing—stayed on phone until help arrived.

Bad reaction to chemo. Life Alert dispatched an ambulance to me.

I only used it two times. One time when I fell and the other when I couldn’t walk. Both times Life Alert dispatchers were great! I thank God every day for it. Yours truly.

I slipped off the bed onto the rug, firemen came and lifted me up. Life Alert dispatcher stayed on the line the whole time.

Excellent care!!! Have referred Life Alert to all my friends.

January 25, 2026- I fell on front porch. Used Life Alert pendant – Dispatchers responded called EMT’s stayed on call until ambulance arrived. (Scraped left shin)

I live alone and don’t have a cell phone so Life Alert is with me at all times and has helped me more than once.

Jan. 28, 2026- Wife fell outside in driveways & couldn’t get out of snow bank. Life Alert called Rescue for us.

I fell in the house & couldn’t get up. I called Life Alert by pressing the button on my neck.

March 4- I fell. Life Alert got details of accident. Called paramedics, stayed on line until paramedics arrived.

1-24-26- My mom used her Life Alert because of significant chest congestion. She was scared of her breathing.

I fell—could not get up because my knees are in bad shape. EMT’s sent by Life Alert came quickly & helped me get to my feet.

1-23-26- Very low blood sugar. Life Alert got my neighbor to me also police & rescue squad.

I fell! Life Alert stayed on phone call until paramedics took me to hospital! Very Caring! Thank you!

2/5/26- Mom had very high blood pressure. Life Alert was fast to respond and courteous.

I had wrecked my car; in all the chaos it was so convenient to just push my Life Alert button to get help. The dispatcher was very kind & got me help very fast.

I have called Life Alert about four times. Each experience was very positive. They were very professional and calming.

Life Alert called the right people! Very helpful!

Life Alert helped right away didn’t have to wait when I fell.

Jan. 26, 2026 06:35- Severe pain everywhere in my body. Life Alert had ambulance here quickly.

February 10, 2026- Called Life Alert because I couldn’t walk. Ambulance came.

I fell getting out of bed. As a person living alone, I feel Life Alert was a blessing.

When my stomach hurts, I called for Life Alert assistance and Life Alert was there immediately. Good job guys.