Life Alert Reviews
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About Life Alert
Life Alert was founded in 1987, making it one of the first personal emergency response companies in the United States. The company’s systems have a base hub and a help button that can be worn around the neck on a pendant or wristband. Life Alert advertises that its pendants have a 10-year battery life and don't require charging. Monitoring centers are UL-certified and have the Five Diamond designation from The Monitoring Association.
- 24/7 professional monitoring
- Pendants don't require regular charging
- Waterproof equipment
- Upfront fees range between $50 and $200
- Requires three-year contract
- Not ideal for online shoppers
Life Alert Reviews
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Reviewed Sept. 11, 2012
My friend has fallen, and has not been doing well physically and needed to go to the hospital a few times. He couldn't move his legs on another occasion. Life Alert literally has made it possible for him to live a life at home and not in an old folk's home.
Reviewed Sept. 10, 2012
My mother was very ill so we called Life Alert. The person was very helpful and stayed with us until help arrived. I have felt much more comfortable with my mom being alone and was able to stay in her own home. Thank you for that comfort.
Reviewed Sept. 10, 2012
I fell down and broke my right hip, couldn't move. Life Alert stayed with me till help got there and every couple of seconds they were talking to us keeping me calm. I am very pleased with Life Alert. Glad I had it. I want to thank everyone for their help.
Reviewed Sept. 10, 2012
I had a mini stroke, could not speak clearly. First came paramedics, then the ambulance and off we went to the emergency room. Everything went promptly and smoothly, no complaints. I have recommended Life Alert to a friend and she now is a member. Thank you.
Reviewed Sept. 10, 2012
I am 80 years old, and I have called on Life Alert 3 times since having my Life Alert for a long time. I would advise anyone to have this service. They are very fast to answer when you call, polite when talking to you, and helping you while in route to the hospital. I love it.
Reviewed Sept. 10, 2012
I suffered extreme, severe back pain, and I could not move. I called, via pendant, Life Alert and it was still morning, but they responded immediately. I was taken to the hospital right away to get checked out. Thanks.
Reviewed Sept. 8, 2012
I have inclusion body myositis, which is a muscle disease. I was using my walker and was coming through my front gate and my legs gave way and I fell and I couldn't get up. My husband had a broken arm so he could not help so I pressed my Life Alert and my husband told them what happened. Rescue was here within 3 minutes.
Reviewed Sept. 8, 2012
On Sunday, the 29th of July, I had problems getting out of my bed. I had been in the hospital the day before for observation. I was weak and had trouble with my legs. I used my Life Alert and in turn called my daughter. The paramedics met my daughter at the door and I was taken care of. Thanks.
Reviewed Sept. 8, 2012
I was in bed in an attempt to turn over and fell off the bed. Thanks to Life Alert I was able to get up with the kind help of the emergency crew. If it had not been for them, I would not have been able to get up.
Reviewed Sept. 8, 2012
I tripped going up the front steps to my front door. Luckily, I had the porch post to hang onto and luckily I had my Life Alert necklace. Help came very quickly. I could not have gotten up on my own; I needed help. Thanks Life Alert.
Reviewed Sept. 7, 2012
I was getting out of bed, felt dizzy and fell on the floor. My walker was on top of me and I couldn't move my legs at all. In less than 5 minutes, help had arrived. They were very helpful and courteous. Thank you, Life Alert.
Reviewed Sept. 7, 2012
At about 3 a.m. August 6, 2012, I experienced a very bad diabetic (low sugar) reaction. I broke into a cold sweat and didn't know who I was or where I was. I couldn't get up so I pressed my Life Alert button and was amazed at the quick reaction of the EMTs. They knew just what to do, they gave me liquid glucose and got me stabled and into the emergency room. I would never be without Life Alert. I sing their praises.
Reviewed Sept. 7, 2012
My father had fallen and pushed his Life Alert button. They dispatched an ambulance soon after speaking with him and contacted me right away. I was so grateful that help was on the way to him before I could even get there. They were very responsive and helpful.
Reviewed Sept. 7, 2012
I fell down in the bathroom; I couldn't get up tried for 20 minutes. I then pushed my Life Alert button and you answered immediately. Your people arrived within 10-15 minutes and two strong boys picked me up. I was ok but they helped me to my scooter, and followed me to my bed. Everything was ok. Thanks.
Reviewed Sept. 7, 2012
I was very pleased with Life Alert as they treated me like a family member and knew exactly what to say. I felt very happy with all of their kindness and I felt very secure with them. In fact, I told a lot of friends how safe I felt with them.
Reviewed Sept. 6, 2012
My mother, who has some signs of dementia, became confused when she couldn't get/make a phone call. She pressed the Life Alert pendant and got an immediate response from Life Alert. Police were dispatched and arrived almost the same time as her grandson, and was able to calm her down. Thanks Life Alert.
Reviewed Sept. 6, 2012
The morning of our emergency was very frightening. My blood pressure went to 240/104 and I was very scared, but with a push of my Life Alert button you were talking to us and offering help. All of a sudden the ambulance was here. Thank you so much for all your help.
Reviewed Sept. 6, 2012
I fell in the kitchen at home. My great grandson (age 5) pushed the Life Alert on my emergency contact box and explained the situation. The responder was very helpful and stayed on the line until the emergency units arrived. Thanks for the wonderful service.
Reviewed Sept. 6, 2012
I have had Life Alert for a number of years, and have been very satisfied with it. Over the years I have used the system a number of times, I couldn't be any more satisfied. They answer immediately, and within minutes emergency help is at my door. I would not give up the service; it's too important.
Reviewed Sept. 6, 2012
On Tuesday, July 31, 2012, an in home accident left me with broken ribs and internal bleeding from a fall in my garage. I contacted Life Alert for help and the local EMS team was notified and responded in short order. Six days in the hospital, my home and pets also were taken care of. Thanks to the Life Alert notification for help and my neighbors. Thank you very much.
Reviewed Sept. 5, 2012
My friend has fallen several times, resulting in a good response from Life Alert. Recently I, her friend, called Life Alert because she was very ill. The ambulance came promptly, and the Life Alert representative remained on the phone to give needed information. Thank you.
Reviewed Sept. 5, 2012
My mother fell when I was gone to my grandson's birthday party. Life Alert contacted the ambulance service and they arrived and checked her, and decided she did not need to go to the hospital. Thank you so much for the quick response.
Reviewed Sept. 5, 2012
I experienced a rapid heartbeat and was having trouble breathing so I called Life Alert about 12:30 or 1:00 a.m. They quickly responded and sent an ambulance right away. They called my neighbor who came over and also called my 2 children in other close by towns and both of them met me at the emergency room. Everything was handled very efficiently and I was so relieved. Before my emergency I had one friend sign up for Life Alert, and right after my emergency another friend signed up.
Reviewed Sept. 5, 2012
I was experiencing chest pains, pushed my Life Alert pendant and they never left me alone until medics came. They called my daughter and were wonderful. I would never be without Life Alert. I felt very safe with my Life Alert.
Reviewed Sept. 5, 2012
I got up to go to the bathroom about 6:30 a.m., don't know what happened and fell on the floor. I pushed my pendant and Life Alert was right there. They kept talking to me and called my neighbors and friends who are my contact people and have keys to my apartment. They came right over to be with me till the ambulance got here. They were here within 8 minutes. Your call person called back and stayed on the line till the medics came in the apartment and knew all was taken care of. We went to the hospital and I was taken care. I had a bad gash on my arm and it had to be x-rayed and stitched. Thanks to Life Alert and your staff I am doing fine, just taking time for the arm to heal. Thanks.
Reviewed Sept. 4, 2012
My daughter tried to call 911 and could not get through, so she pushed my Life Alert button and got through. 911 were on the way while I was on the phone with Life Alert. Life Alert helped to save my life. I was unconscious and my blood sugar was down to 30. Much kudos to the staff at Life Alert.
Reviewed Sept. 4, 2012
I have diabetes and was having an unusual feeling. I thought I was having a heart attack and needed help. I pushed the Life Alert and in no time the ambulance came and away I went. I was dehydrating as I often do. Yes everything was great and I am happy to have Life Alert.
Reviewed Sept. 4, 2012
I fell on the floor and was unable to rise. I called and Life Alert answered at once. After a few minutes they came and lifted me up on the bed. The helpers have always been polite and very excellent to me. I am 93 years old and I feel safe knowing that I have help when needed.
Reviewed Sept. 4, 2012
First, I had 4 hemorrhages in less than 3 weeks and the paramedics were here by the time I came back to life. Second, my wife fell twice, breaking her leg the first time. Paramedics were here 10 minutes after I pressed alarm. Third, my wife had a heart attack and she called Life Alert and me and by the time I was dressed, paramedics were here. Fourth, in June of 2012 I had a stomach infection and I called Life Alert at 2:00 in the morning. I told them the door is open and I was taken to the hospital. I recommend Life Alert to everyone. They are a wonderful help.
Reviewed Sept. 4, 2012
I felt dizzy and thought I had a stroke and pressed the Life Alert button. They answered promptly and remained in contact until the EMT people came. They could not have been more professional and compassionate to me and my daughters who live in another state. Thank you.
Reviewed Sept. 1, 2012
I became very weak, dizzy and unable to control myself. Life Alert was called and responded immediately. Thanks to Life Alert I was rushed to the hospital. I am 81 years old. Without Life Alert I don't know what I would have done.
Reviewed Sept. 1, 2012
I fell outside my carport door on concrete and was wedged in between my step and the large riding lawn mower. I couldn't move my legs to get out. We live 20 miles out of town and I was home alone. I didn't know if I could get anyone to hear me through 2 rooms and outside my screen. I held my Life Alert button up and hoped you would hear me. When I saw the medics, I knew you had heard me. Thank you for hearing me. I fell on my right side and got hurt bad.
Reviewed Sept. 1, 2012
I fell and since I've had surgery on both knees, I cannot get up. I try to hold onto numerous items, but my legs won't let me get up. The paramedics were great; they came right away and helped me up. They asked if I needed to go to the hospital - I did not. I just needed someone to help me to my feet. I really feel very secure with Life Alert. Thank you.
Reviewed Sept. 1, 2012
Mom had a nasty fall, ambulance was called and Life Alert stayed online until it arrived and everything was taken care of. Mother was transported to the hospital right away. Thank you. Great service and staff.
Reviewed Sept. 1, 2012
I have fallen many a times, I am 82 years old. Thank you for Life Alert. The people who answered were just terrific and those who came where also great. I do recommend them to all every chance I get. Thank you again.
Reviewed Aug. 30, 2012
I fell in the backyard while watering late in the day. I could not get up and as darkness fell, I pushed the Life Alert button. I could hear them from inside, and soon a local sheriff arrived and later a medical team. I am so thankful for their wonderful help.
Reviewed Aug. 30, 2012
I had finished soaking my feet, dried them and went to my bedroom. I sat on the side of the bed and was applying lotion to them. I noticed a piece of lint under my dresser and reached over to pick it up, and my hip went out of joint (I have an artificial one). I called Life Alert and they saved me. The ambulance came here in a very short time. Thank you.
Reviewed Aug. 30, 2012
I was sick with a UTI, fever, and very low potassium. I passed out and fell to the floor. I pressed my Life Alert button and help arrived in just a few minutes. I would have lain on the floor for hours had it not been for Life Alert. Thank you.
Reviewed Aug. 30, 2012
Life Alert was very caring and thoughtful; they were right on the job. They didn't waste any time. They knew what they were doing and made me very comfortable and relaxed. They couldn't have done any better. Great crew. Thank you all.
Reviewed Aug. 30, 2012
I could not get out of bed, so I gradually lowered myself to the floor which didn't help me. My only other option was to use Life Alert, which I was wearing. They responded well. I was coherent all this time but could not get onto my feet. I was hospitalized 2-3 days and returned home to Life Alert again. Thank you.
Reviewed Aug. 29, 2012
I had a home health worker at my house and she noticed I was breathing heavier than normal and thought I should go to the hospital. She pressed the Life Alert button and spoke to the worker and had them send help. Everything went great. Thanks.
Reviewed Aug. 29, 2012
About a month ago, I fell on the floor and could not get up. I used my Life Alert button and the lady who answered me could not have been more kind and told me help was on the way. Sure enough the emergency men got here and they too talked to the lady. Perfect lady. Thank you.
Reviewed Aug. 29, 2012
The stool I was sitting on while weeding tipped and I fell, injuring my leg. I was unable to get up. I clicked on my Life Alert medallion, and within 5 minutes the medics were there. They helped me up and took my vitals. They bandaged my leg after they made sure I was ok. They were super.
Reviewed Aug. 29, 2012
I was experiencing the symptoms of a TIA. I got down on the couch and I pushed my Life Alert button. Not long at all the EMTs came and checked me out. They had informed my family and one of my sons was even here before they took me to the hospital. Thank you.
Reviewed Aug. 29, 2012
My mother's home experienced a power outage due to a storm. Life Alert informed family members very promptly and courteously. They called several times to keep us updated on the situation. We appreciated their concern and the service has been a real value for our family.
Reviewed Aug. 28, 2012
I am very lucky to have Life Alert. It helped me several times. I fell in my bedroom over my walker and I couldn't get up. I pressed the Life Alert button and the person on the other end was very nice and helpful. The rescue came right away and they got my key from one of the neighbors. The rescue team was very nice and so were you. Thank you.
Reviewed Aug. 28, 2012
After being released from the hospital May 16, 2012, I got up the next morning and my right eye felt funny. I was looking into the mirror when the next thing I knew I passed out. The phone rang and I scooted to it, and it was my friend. I told her what happened and she told me to press my Life Alert. They came and got me to the hospital right away. I was so happy, being alone I was scared. Life Alert has been very good in my time of need.
Reviewed Aug. 28, 2012
I had my right knee buckle as I was stepping over the side of my tub; I sat down in the dry tub. I was wearing my Life Alert pendant. Someone from Life Alert was ready to help me in 2 or 3 minutes. 2 of my 4 responders and paramedics arrived in 10 minutes. No injury and no change in my medications. Thank you for the help.
Reviewed Aug. 28, 2012
My mother was having a heart attack. She had taken an aspirin, and I got her nitro pills and my dad pushed his Life Alert button. They came right on the speaker, asked what the problem was and what we had done so far. They called the EMTs and communicated with me and the EMTs, keeping me informed as to how far away they were until they arrived. That was very helpful to me. It kept me a little calmer.
Reviewed Aug. 28, 2012
I fell outside while walking my dog. I thought I'd broken my hand and wrist. Neighbor helped me inside; I pushed my Life Alert and within 5 minutes you all were on the line. Paramedics were sent within 10 minutes. They came and tended to my wrist and hand (which was already swelling). While they were helping me, my brother called, then my daughter. I was very impressed. Meanwhile, Life Alert was on the line which really made me feel good. As a result of my excellent experience, several of my neighbors are getting Life Alert.
Reviewed Aug. 27, 2012
I haven't had an emergency yet, thank God. But my heart is bad enough I could have one anytime. Since I live alone, I feel so much safer with Life Alert. I can rest better knowing I have help at my finger tips and don't have to get to a phone, thanks to Life Alert.
Reviewed Aug. 27, 2012
I had used Life Alert twice. First time I left a pot on the stove and water boiled out. Life Alert called my daughter and sent fire trucks over here and called me to see if I was ok. The second time I fell in my bathroom and couldn't get up. They called the fire department and then called my daughter and they sent help in minutes. I wasn't hurt. I highly recommend Life Alert to my friends.
Reviewed Aug. 27, 2012
I got dizzy and fell while going to the bathroom. I could not get up so I called Life Alert, because all of my people were out of town. Life Alert came quickly and took me to the hospital. They were very nice and patient with me. I thank them very much.
Reviewed Aug. 27, 2012
The power went off and mom gets excited and thinks she won't be able to breathe. The Life Alert called her and checked on her. They sent the ambulance and first responders. She didn't actually need to go to the hospital, but it is very comforting if she had to, she would be taken.
Reviewed Aug. 27, 2012
At one o'clock in the morning, my dog woke me up and wanted to go out. Outside I slipped on the grass and even though I had my cane, I couldn't get up. I scooted to get to my front steps where I have railings. In the effort I pushed my Life Alert button. Before I could get to what I was trying to do, the paramedics drove in and helped me. Life Alert had called all the numbers on my list and after I was ok, they called back to check on me.
Reviewed Aug. 24, 2012
I have had several bad falls and almost immediately the police arrived followed by the paramedics. All of them were most helpful and caring, and took me to the ER where I was tested then released. On two occasions I was admitted to the hospital for surgery and then rehab. Thank you, Life Alert, for all your help.
Reviewed Aug. 24, 2012
I had high blood pressure, 209/112, causing me to fall and unable to rise. Emergency crews arrived within minutes after I pushed my Life Alert button. I live in a senior complex and my age is 93. I live alone but never worry about being alone with this wonderful care I get from Life Alert.
Reviewed Aug. 24, 2012
I was outside in my little barn putting away my lawn mower and yard equipment, when my back gave out. I sat down on a two step ladder and rested; when I went to get up, I fell and couldn't get up. I worked for an hour trying to get up. I finally called Life Alert. I've had it for a good number of years and had never used it until now. Thank you for the help.
Reviewed Aug. 24, 2012
Mom fell on the floor and hit her back. She called Life Alert for help but she could not talk back. You guys called me and 911 and stayed on the phone till someone got there to her. I was at work and you called me back to tell me everything was alright. Thank you so much. This was a great help.
Reviewed Aug. 24, 2012
Life Alert answered my call after I pressed my pendent. The ambulance came soon after and took me to my hospital. I was having chest pains and shortness of breath. The end result came out fine. Thank you for your part.
Reviewed Aug. 23, 2012
I love Life Alert. I fell outside and no one was around to help, I was in the yard. I pushed my Life Alert button, but I did not think I was heard, so I tried to get up, but could not move. I started to cry and here came my wonderful men in the ambulance. One jump out and down the stairs, and they started to work on me, then they took me to the hospital. Thank God I had my Life Alert on. Thank you so much.
Reviewed Aug. 23, 2012
My mother's blood sugar dropped to 45 in the middle of the night. Fortunately, she had her Life Alert necklace on and pressed the button, and I was contacted immediately after Life Alert had called the house and had not gotten a response. EMS was at her bedside immediately and gave her glucose and took her to the ER within minutes. Thank you Life Alert. You saved my mom's life and I am so grateful.
Reviewed Aug. 23, 2012
My dad fell and couldn't get up. He pressed his Life Alert pendant and your team quickly responded by notifying EMS and the four people on record in case of emergency. I was called at home but couldn't get to the phone quickly and a message was left. What I found impressive was the woman who responded to my dad's call then called me on my cell phone. Good work Life Alert and thank you for being there.
Reviewed Aug. 23, 2012
My mom fell and she was very confused. Life Alert called me, my brother, and my sister, and mom was taken to the hospital. I followed the ambulance and Life Alert kept in touch with my sister apprising her of the ambulance's proximity to the hospital. It was great. Thank you so much.
Reviewed Aug. 23, 2012
I fell due to spasm cramps in my right foot and entire leg. I could not get up nor could I stand. I called Life Alert and the paramedics and ambulance were here in no time. Life Alert also contacted my daughter and she met us at the hospital. They were courteous and very helpful.
Reviewed Aug. 22, 2012
I was vacuuming my apartment in the early hours of the morning when I became quite dizzy and fell onto the carpet in front of my recliner. I had my Life Alert button around my neck at the time, so I pressed it to call for help. I am unable to get up when I fall, so help was needed. The EMS paramedics showed up and they were able to get me back on my feet once again. Thank goodness.
Reviewed Aug. 22, 2012
I experienced near black outs and total loss of any function of my body. I called Life Alert and in no time at all they were already at my house. They kept checking my heart level, which was in the 30's. They took me to the emergency room where I stayed 7 hours until heart level went up to 74. I was told that my heart level was caused by blood pressure pills.
Reviewed Aug. 22, 2012
On two occasions I was alone in the house and I fell and couldn't get up. First to arrive were local police and they helped me to my feet. After a short amount of time it was determined that I had only minor injuries. Thanks Life Alert for sending help.
Reviewed Aug. 22, 2012
I got up during the night to go to the bathroom and started back to bed. I fainted, fell across a table and was too weak to get up. I used my Life Alert who sent police and EMS who came and helped me up. Thank God for Life Alert.
Reviewed Aug. 22, 2012
I had a bag of potato chips in my oven which I had forgotten about. However, I decided to bake a plate of fish at 450 degrees for 15 minutes and turned my oven on and walked away while it heated up. Next thing I knew my home was full of smoke and the oven was on fire. I called Life Alert and they called fire department and also called me immediately.
Reviewed Aug. 21, 2012
My mother was at home when she used her Life Alert. I was called in another state and told when paramedics arrived, and when she was being transported to the hospital and which hospital she went to. My mother told me a Life Alert representative stayed talking to her until paramedics arrived.
Reviewed Aug. 21, 2012
My mom fell and the only person home with her was my sister's boyfriend. He was asleep in the bedroom with the door closed. Mom pushed her Life Alert and help was alerted. Along with the rescue people alerted they also called me and my sister. My sister returned home to help mom.
Reviewed Aug. 21, 2012
I thought I was having a stroke; it turned out to be complex atypical migraine, which mimics a stroke. My husband was an hour away and unable to get to me quickly enough to drive me to the hospital, so I used Life Alert to summon an ambulance. Fire and EMT arrived within 5 minutes, and I was taken to the hospital.
Reviewed Aug. 21, 2012
My mom fell in the kitchen while microwaving her dinner. She hit her face on the kitchen counter, giving herself a bloody nose, bruising to the arm, and two black eyes. Life Alert notified me first, then paramedics, then the apartment manager for the key. Their response was immediate. They are truly a life saver. I will always recommend Life Alert.
Reviewed Aug. 21, 2012
Dad fell going out the front door and he thought his arm was broken. Life Alert responded quickly to his call and transported him to the hospital. Family members were contacted immediately and were kept informed throughout the ordeal. Thanks so much.
Reviewed Aug. 20, 2012
My husband was recovering from major surgery and was having serious pain. I pressed my Life Alert wrist button and the emergency speaker responded immediately. Within minutes paramedics arrived and he was then transported to the hospital.
Reviewed Aug. 20, 2012
I had a diabetes low blood sugar crash. I got to a point that I needed help. I pushed the Life Alert button and the monitor responded quickly and re-assured me help was on the way. All information on my health was given to the responders on their way here. My daughter in another town was called and came and stayed with me. I did not need to be transported to the hospital.
Reviewed Aug. 20, 2012
I live alone in a small apartment. About 7:00 a.m. I got up intending to get dressed but I fell and could not reach my bedroom phone. But I had my Life Alert necklace. I pushed the button and immediately heard 'what is your emergency,' and my reply (exactly as the TV commercial) 'I've fallen and I can't get up!' Within few minutes the representative said that help was on its way, and in not more than 10-15 minutes the paramedics were opening my door. Not only that but they had notified my three children, apartment manager and maybe even the president. You and your agents are wonderful.
Reviewed Aug. 20, 2012
My mom had a stroke and when she pressed her button, Life Alert went into action. After notifying the medical emergency crew and dispatching an ambulance, the four children were notified within minutes. Life Alert has been a savior for my mom. Many thanks.
Reviewed Aug. 20, 2012
My walker wheels became tangled in the rocker of my rocking chair. When I tried to get them untangled from the chair, it threw me sideways and I fell to the floor on my right hip. I tried for about 30 minutes to get up by myself. I could not so I called Life Alert who called my daughter. She came quickly as did the EMTs, and I was taken to the hospital.
Reviewed Aug. 17, 2012
Every time I have used my pendant, the Life Alert staff has always been very courteous and helpful. They always told me I had done the right thing. Having Life Alert has really been a life saver for me, and I am grateful for the help I get.
Reviewed Aug. 17, 2012
Well I, myself, did not feel good at the time this happened so I went to sleep. My husband told me there was a pot on but I did not hear him. The next thing the house was smoky and the lady from Life Alert saved our lives. They were calling us to get us out of the house. May God bless her! Thank you very much.
Reviewed Aug. 17, 2012
My husband was having shortness of breath and weakness in his legs. I called Life Alert and they immediately had the medics here in a very short time (5-8 minutes). They took all the vitals and suggested he go to the emergency at the hospital. He had many test taken and is still under doctor's care. Life Alert stayed on the phone with me till the medics arrived.
Reviewed Aug. 17, 2012
Accidently cut wrist/forearm with scissors by removing old labels on prescription bottles. On warfarin medicine to thin blood, I couldn't stop the bleeding. I pressed the Life Alert button and they responded immediately, and stayed on the line with me. Paramedics arrived, brought me to the emergency room to get stitches. Life Alert also called all my children. I am very pleased and would highly recommend Life Alert, they did a great job. Thank you.
Reviewed Aug. 17, 2012
I had severe swelling around the knee that had just been operated on. I pressed my button for Life Alert and the 'voice' came over and stayed with me until paramedics arrived. They removed me immediately and took me to the hospital. The 'voice' was very comforting and told me they were contacting my family. I have had excellent responses and immediate help from your staff.
Reviewed Aug. 16, 2012
I thought I was having a heart attack and I spent a week in the hospital. I have had to call Life Alert more than once. Each time I was very happy with Life Alert. I have recommended Life Alert several times and will continue to do so.
Reviewed Aug. 16, 2012
Life Alert was very helpful in all ways for me. The person helping me was the best. All I could tell her was that I didn't feel well and nothing was hurting me. She talked to me at all times. I have told my neighbors and friends how secure I feel with Life Alert. I tell them all you have to do is press the button. Thanks.
Reviewed Aug. 16, 2012
My mother-in-law fell on the kitchen floor and could not get to her telephone to call for help. She pushed her Life Alert button and told the lady what had happened. Life Alert then called 911 and called family members too. We told them that we would be at her home in a second (we lived next door). With Life Alert she is able to stay at home. Thank you.
Reviewed Aug. 16, 2012
I am 80 year old lady, live alone and walk with a walker. I was outside in my yard, somehow can't explain, I fell toward my apartment which is brick outside. I hit the brick (which makes a ledge under the window) on the left side of my face and broke all the bones in my cheek. When I fell I grabbed my Life Alert button and your people were very quick in alerting my contacts. 911 were here very quick because I have Life Alert. Life Alert saved my life. I would advise anyone who needs Life Alert to get it because Life Alert will save your life. Thanks again for Life Alert.
Reviewed Aug. 16, 2012
I was having chest pain, and called for Life Alert. I had not got my finger off the button when Life Alert was on the line. I might say I've never seen anything go so fast and smooth. I believe they went the extra mile for me. Words of thank you to your company. The doctors told me that if I had not got to the emergency room that I wouldn't be here today.
Reviewed Aug. 15, 2012
I sat on my computer chair and tried to turn to face my computer. The chair fell backwards and I fell to the floor with the chair. Pushed my Life Alert and was quickly talking to them. They called for help and within a few minutes help was here. They picked me up and made sure I was ok. They offered to take me to the hospital but I declined. Fell onto my tailbone.
Reviewed Aug. 15, 2012
Homeowner put the tea kettle on the stove and forgot about it. Thankfully Life Alert contacted the fire department and they were able to remove the melted tea kettle before any major damage was done. I informed the family that Life Alert saved their dad's life.
Reviewed Aug. 15, 2012
My mother was in the bathroom when I heard her fall. I ran to her and she could hardly breathe. I pushed her medical Life Alert button. The fire department came in about 10 minutes, then the ambulance, then the police. They took good care of her and took her to the hospital, where they care and admitted her for 2 days and 1 night. Life Alert stayed on the speaker with me through it all.
Reviewed Aug. 15, 2012
My mom is very ill, and one morning as we walked to the bathroom, she had sudden weakness in her legs and began to fall. I had a gate belt around her but couldn't keep her from falling. I lowered her to the floor and knew I must have help. I contacted Life Alert who called my brothers and EMTs. They got her up and into bed very quickly. Thank you.
Reviewed Aug. 15, 2012
I felt like I couldn't breathe, I have pulmonary fibrosis, and I am on O2 oxygen, 24/7. Gasping, I pushed the Life Alert. An ambulance responded in 3-5 minutes, treated me and drove me to the hospital emergency room where I was treated. I later went home.
Reviewed Aug. 14, 2012
I had to rely on Life Alert emergency for help in the early hours. In no time at all I had help to get me to the hospital. I was so glad that you and the emergency team were here for me. You are all great. Thank you.
Reviewed Aug. 14, 2012
We were well pleased at the fast arrival of help that came so fast. We had just gotten my husband home from the hospital. He got up from his chair and was dizzy, and family was close by to help get him back in his chair. Your Life Alert people were here by that time, and they checked him over.
Reviewed Aug. 14, 2012
I was nauseated and sick. I called Life Alert by pressing the pendant on my chest. Life Alert was right at my home and took me to the local hospital. They were very good and put liquids into me by IV; they also checked my blood sugar. They were very good and helpful.
Reviewed Aug. 14, 2012
I fell in my backyard, tripped on my garden hose. I thought I had sprained my ankle (right one) but it was just a bad cut. I was shaken up but not seriously injured. I used my Life Alert and within a few minutes the medical help was here. Thank you and God bless.
Reviewed Aug. 14, 2012
I fell in the bathroom and pushed my Life Alert. Soon afterward the medics were in my house helping me. The medics told me that when Life Alert calls them, a screen comes up on the computer telling where my key is. I like that. They had no trouble getting in. I highly recommend Life Alert.
Reviewed Aug. 13, 2012
I had a hemangioma on my neck. It ruptured, bleeding profusely and blood was shooting out. I couldn't get the bleeding stopped. The hospital had to put stitches in to get the bleeding to stop. Life Alert was on the line until EMS got there, which was within seconds, and got me to the hospital.
Reviewed Aug. 13, 2012
I fell to the floor and my husband could not lift me up to regain my feet. I called Life Alert and emergency aid was dispatched almost immediately. Medics and fire department personnel were on the scene within 15 minutes. They took my vital signs, placed me upon a gurney and took me to the nearest hospital emergency room. The hospital checked me over very thoroughly and released me three hours later. Thank you.
Reviewed Aug. 13, 2012
My aunt had fallen as she lost balance and as I had to assist her I pressed the Life Alert button and was very pleased with the response time. The paramedics arrived and Life Alert stayed with me till the paramedics arrived. I loved the follow up call the next day to see how my aunt was doing. Thank you, Life Alert.
Reviewed Aug. 13, 2012
My mother is 93 years old and Life Alert has been called on numerous occasions during the past year. They have always put her at ease, and have been very courteous and helpful, and made sure she was given prompt medical attention. Thank you.
Reviewed Aug. 13, 2012
My mother fell and hit her head, the monitor was downstairs. They called me; I live with her but on the opposite side of the house. I ran over and got her. The Life Alert staff called us on her phone and stayed on the line, and asked if we needed further assistance. They were calm and very concerned and I don't know what would have happened to her without your service. Thank you.
Reviewed Aug. 10, 2012
I fell and hit my head. I was bleeding, and since I couldn't get up I called Life Alert and the lady was very nice and stayed with me until the paramedics came. I had a concussion because one of my pupils was dilated and the other one was small. I was happy she stayed with me - it was a comfort to know someone was there.
Reviewed Aug. 10, 2012
I called Life Alert and they responded right away. The paramedics and ambulance were here in about two minutes. I was having chest pains and we were on the way to the hospital in about five minutes. Very great service. Thank you.
Reviewed Aug. 10, 2012
While making my bed, I lost my balance and fell on my left knee and couldn't get up. The paramedics were here in no time and were very kind to me and made sure that I was ok before they left. Thank you, Life Alert, for sending help.
Reviewed Aug. 10, 2012
I was very sick. I pushed the Life Alert button on the base machine. The Life Alert person called the ambulance and stayed on the line until the EMS arrived. She then contacted my daughter who was able to meet us at the emergency room. Everything is fine now. Thanks.
Reviewed Aug. 10, 2012
I got light headed and passed out on the bathroom floor; the paramedics were here less than 5 minutes. They were very nice and took good care of me. I did recommend Life Alert to family and friends. I'm so glad I got Life Alert, you saved my life. Thank you.
Reviewed Aug. 9, 2012
On the 5th of July, 2012, I was having a low blood sugar at 8:30 a. m. I made it to the kitchen as I was expecting my health care to come at 9:30 a.m. When I reached for juice, I passed out on the kitchen floor. I came too and had my Life Alert, and gazed at my alert, and called for help. Life Alert saved my life. Thank you.
Reviewed Aug. 9, 2012
I really appreciate Life Alert. I believe that I have had to call for help about four or five times. They were always very kind and assuring over the phone. They stayed with me until the medical team arrived. The medical team is very knowledgeable about their work. I've had the same team three times, and they stayed with me until the hospital personnel assisted me. You are a very good company. Thank you.
Reviewed Aug. 9, 2012
My 88 year old mother fell when coming in our apartment from the back porch. I was at work and mom was home alone. She pressed her Life Alert and they responded quickly. Mom was bleeding, a head injury resulting in a 3 day stay at the hospital. The Life Alert dispatcher called me at work, and I met the ambulance at the emergency room. Life Alert did an outstanding job. Thank you.
Reviewed Aug. 9, 2012
I couldn't move my legs or arms when I got up. I pressed the Life Alert and the EMS was here in no time. They took me to the hospital and I stayed for a week then went to a nursing home for 4 weeks. I'm home now. Everything was very fast, Life Alert gives good services. I have recommended to several people.
Reviewed Aug. 9, 2012
I had fallen on the kitchen floor and caught my foot under the cabinet. Life Alert called the ambulance and fire department. I went to the hospital, had a splint put on my left foot and ankle. Later the dispatcher called back to see how I was doing.
Reviewed Aug. 8, 2012
At 2 a.m. one morning, I got up to use the bathroom, used the commode, and getting up I tripped and fell full force across the edge of the bathtub. I fell so hard it knocked me out for a brief time. Awaking, I was in horrible pain but punched my Life Alert button. EMS, police, fire department and Life Alert team were all here in less than 5 minutes. I had 3 or 4 cracked ribs, bruised chest and rib case.
Reviewed Aug. 8, 2012
The Life Alert operator answered about a minute after my call for help. He stayed on the line until the emergency arrived; and contacted my son and then my daughter, and relayed a message. Very helpful. Thanks.
Reviewed Aug. 8, 2012
Recently I had difficulty in breathing and called Life Alert. The responding crew arrived at my home in record time and preformed all necessary operations to keep me breathing until we arrived at the emergency room. The crew was first rate and the overall procedure was outstanding.
Reviewed Aug. 8, 2012
I was having a very sharp pain in my chest. Being scared it was my heart; my neighbor, whose wife is on our Life Alert contact list, came over and helped me and pushed the button. Life Alert was very nice and did all the arranging very rapidly. Thank goodness it wasn't my heart but my kidney, so all got taken care of soon.
Reviewed Aug. 8, 2012
My husband went to the front door to move a delivered package out of the sun. He lost his balance and fell. A neighbor just happened to come home and as my husband had his Life Alert medallion on, they called Life Alert. They responded immediately and he was unhurt and able to walk into our living room. You are all amazing and much appreciated as always.
Reviewed Aug. 7, 2012
During a storm, just as I started to step from my recessed den into my kitchen, the electricity went off and I fell. When I came too, I pushed my Life Alert button. Cannot say enough praise for whoever was on staff. He stayed on the line with me until ambulances came. I am 82 and I believe Life Alert saved my life. Thanks.
Reviewed Aug. 7, 2012
On June 22nd, I awoke about 5:00 a.m. needing to go to the bathroom. I tried to stand up but couldn't, so I sat back on the bed. I didn't have any control and rolled off the bed falling on my back and couldn't rise up or get on my knees. I pushed the Life Alert button on my neck to call for help. Life alert sent help by ambulance. They arrived soon as well as my daughter, and I was off to the hospital.
Reviewed Aug. 7, 2012
I fell face down on my back porch. My grandson lives with me; I thank the angels for him as he was home at the time. He pushed my Life Alert button and got an immediately response. The paramedics were at my house in a matter of a few minutes. They got me in the house and asked if they should take me to the hospital, I said no, which was a bad idea on my part. I had to call Life Alert again the next day. I was in the hospital for 5 days. I am now in a rehab facility. I thank the Lord everyday for Life Alert. They sure saved my life and I would highly recommend them to anyone. You are angels on earth. God bless you and thank you for your help.
Reviewed Aug. 7, 2012
I fell and broke my wrist on the way to the bathroom about 1:30 a.m. The kind voice that spoke to me from my Life Alert station stayed with me until both my granddaughter and the ambulance came. I never felt alone, God bless them.
Reviewed Aug. 6, 2012
Later in the evening I began to feel badly. I took my blood pressure and it was high and then I felt very dizzy and sick. I pushed my Life Alert button and heard the comforting voice address me and asked me if I was all right or what problem I was having. She called for help, and what impressed me most was she was there with me until they arrived. I was so grateful to have Life Alert. Also everyone who came to take me to the hospital was also very reassuring and efficient. I felt very safe in their hands.
Reviewed Aug. 6, 2012
I can't thank Life Alert enough for their instant call back after my fall. There was a disturbance out the back of my house. My dog was really upset. When I got up out of bed and I lost my balance, I fell against the dresser bumping my head and eye, which required stitches at the emergency room. My praises go out to the person taking my info; he was on the line talking to me step by step of what was happening with the fire department and paramedics. I tell everyone about the importance of having Life Alert, especially if living alone or disabled. They were amazed at how alert Life Alert are to the patients.
Reviewed Aug. 6, 2012
I had fallen and couldn't get up. I pushed my Life Alert pendant and they called my daughter and granddaughter as well as fire rescue. The operator on the other end was extremely helpful. Thank you, Life Alert.
Reviewed Aug. 6, 2012
I was unable to walk that morning and it was only a matter of minutes until help arrived. I also commend those responsible for notifying my friends and relatives immediately concerning my situation. I received great care at our local hospital. Thank you, Life Alert, for the getting my help.
Reviewed Aug. 6, 2012
Life Alert has been wonderful. The first time I fell, I broke my right shoulder; Life Alert was quick to come. If I didn't have Life Alert, I would have lied on the floor until someone found me. The other fall I have had, Life Alert was there. I thank you so very much.
Reviewed Aug. 3, 2012
My mother was ill with weakness due to anemia and her legs swelled up so bad she could not move her legs at all. Life Alert dispatched the EMTs to her house and spoke to one of them to provide information about my mother. Thank you.
Reviewed Aug. 3, 2012
I fell twice between 2 places and I could not get up; once by the front door landing between 2 doors and another by the bed and chest. I received help within 15 minutes, it was wonderful. I recommend the Life Alert to all my friends. I would have probably died without it for I have bronchial asthma.
Reviewed Aug. 3, 2012
I fell in my kitchen hitting my head against a metal stool against the wall. Life Alert alerted my neighbors who immediately came to my aid. They also notified the paramedics and my family. I was taken to the ER, where I was told I had a mild concussion and a huge goose egg bump.
Reviewed Aug. 3, 2012
I lost my balance and fell to the floor. Life alert responded quickly and got me up and to my chair. I had no injuries at all. I could not have asked for better treatment. They stayed with me for awhile to be sure I was ok. Thank you.
Reviewed Aug. 3, 2012
My husband had advanced Parkinson's. We have called Life Alert several times when he/we have attempted to transfer him from a chair to bed or has simply reached too far and slid from his chair. The Life Alert team has always responded quickly and professional and stayed on the line with us until paramedics arrived. We are thankful to have Life Alert.
Reviewed Aug. 2, 2012
I was yanking on a stuck closet door. I could tell it was not latched, just tight in the upper left corner. Wow! When it did come open, it threw me to the floor. I could not get up, so I punched my Life Alert button. Help was with me in about 10 to 15 minutes. Hooray!
Reviewed Aug. 2, 2012
I had difficulty breathing. I called for an ambulance and Life Alert staff member contacted me and notified ambulance service. Staff contacted my daughter and informed her that I had called for assistance and which hospital I was taken to.
Reviewed Aug. 2, 2012
I fell out in our back yard. I wasn't hurt but couldn't get up. I decided to try my Life Alert pendant and received a great response. The medics arrived and got me into the house and checked me out thoroughly and settled me down for the night. Thank you, Life Alert.
Reviewed Aug. 2, 2012
I would recommend Life Alert to anyone, no matter how young or old, who lives alone. I feel safe having it and have used it several times for medical problems, and every time I have been more than satisfied with its service. Thank you.
Reviewed Aug. 2, 2012
I had stepped down from the doorstep onto the porch when I lost my balance swiveling my left foot to the left toward the door into the garage. I fell on my side, striking my head and abrading my left arm near my elbow. I was able to scoot myself back to the doorway, press the Life Alert button and I was able to hear and speak to the responder who was most helpful.
Reviewed Aug. 1, 2012
I have fallen several times in the past year especially after having knee surgery and losing my balance. Each time Life Alert was my savior as I couldn't get up myself. The local fire department came to help me as was the ambulance. I couldn't be without Life Alert.
Reviewed Aug. 1, 2012
I was home alone and my left hip, which has been replaced, dislocated and I couldn't get up, which made me fall. I was some ways from a phone but had my Life Alert on. Your people came and helped take me to the hospital. All older people should have one. Thank you for the wonderful work.
Reviewed Aug. 1, 2012
I had a rapid heart rate. The Life Alert people answered quickly and were here and started to prepare me for the emergency room. We were there fast. They took care of everything for me at the hospital. I was very pleased with their service.
Reviewed Aug. 1, 2012
My mother fell in her apartment and couldn't get up. She pushed her Life Alert help button and the police were at her door right away. My mom was not hurt and the officer helped her up. Also we were contacted immediately and follow up was great to let us know she was ok.
Reviewed Aug. 1, 2012
I called because I had problems breathing. Life Alert communicated until help arrived. They were prompt and professional, and started treatment right away. My family was also contacted. Thanks so much for your help.
Reviewed July 24, 2012
I am the patient. I blacked out and fell in my kitchen (mother's day) at about 6:00 a.m. When I pushed my Life Alert call button, there was an immediate response and help was there very quickly. It wasn't a life threatening emergency, but I was helpless and needed care. Thanks so much.
Reviewed July 24, 2012
I was very sick with asthma and a bladder infection. I had called my doctor, but I couldn't drive into her office 3 days before. I waited over the weekend and I didn't feel any better, so I called Life Alert and within minutes help was here. Great help and good job.
Reviewed July 24, 2012
I fell on June 5th, and hit the edge of the door. I had hit the edge of the door with my forehead. Needless to say it was right in the middle of my forehead and right under the hairline. I started bleeding right away; blood was running down my face. I managed to sit up against the bed, grabbed a pad and soaked it. I called for the ambulance on my Life Alert, and went for my first ambulance ride to the hospital. Thank you.
Reviewed July 24, 2012
Grease got too hot on the stove causing smoke and the smoke alarm went off, but there wasn't any fire. Life Alert called immediately asking what was happening and if I was ok. The operator stayed on the line for quite some time and informed me that the fire truck and ambulance were on the way. She asked me several times if I was ok. I'm thankful that I was not burned or hurt in any way. Thank you.
Reviewed July 24, 2012
During a high heat day my mom's AC stopped cooling. She became flushed and very red in the face. She called Life Alert and was taken to the ER. The response was quick and efficient, and they kept me informed. Life Alert has given me peace of mind and confidence for my mom's health and safety. Best gift I ever gave her.
Reviewed July 23, 2012
We are grateful for the security Life Alert provides. My husband had fallen while working in the backyard. He could not get up. His leg was bleeding and I was not home. He would have been on the ground for at least 4 hours; thankfully he had his Life Alert. He was transferred to the ER within 15 minutes. Thank you. We have told all of our family and friends about Life Alert.
Reviewed July 23, 2012
My blood pressure was so low (I'm hypertensive) that I fainted and was unable to get up from the floor. Not knowing that when I fainted the day before, I had lacerated my spleen (no pain) and blood was seeping into my abdomen. I was too weak to raise myself up. Fortunately I had my Life Alert around my neck and used it for the first time. The response was very swift and everyone was very courteous. Thank you.
Reviewed July 23, 2012
I experienced shortness of breath due to heart problems and needed emergency care. I contacted Life Alert and they showed up to my home immediately and began to take action. They made me feel safe and comfortable. They entered my apartment with love and care. I felt like the president's wife. I would highly recommend this service. Life Alert you are the best.
Reviewed July 23, 2012
I lost my balance getting up from my chair about 5:30 a.m. and I couldn't get up from the floor. I called Life Alert right away. The fire department came to my rescue within 10-15 minutes. Very satisfying to know I have prompt attention when needed.
Reviewed July 23, 2012
My mother is a long time customer and has worn her Life Alert over ten years. We have always had a quick response, and courteous operators who see the incident through, notifying next of kin and following with call back. I feel more comfortable knowing my mother wears the Life Alert button. I have recommended to several of her friends at the senior place.
Reviewed July 20, 2012
When the ambulance got here they talked to Life Alert. We were very impressed with all the information they were given, it helped them tremendously. I will constantly be appreciative and tell everyone how helpful Life Alert is. Thank you.
Reviewed July 20, 2012
My husband fell in the bathroom about 4 a.m. He was wearing his necklace and Life Alert received the call and our local EMS responded in a short period of time. We could not ask for a better system. Thank you, Life Alert.
Reviewed July 20, 2012
Tripped and fell, so Life Alert immediately called 911 and also called family members on the call list. Life Alert followed up with me and family members to make sure I was ok. They were extremely nice and helpful. I was glad I had Life Alert for help.
Reviewed July 20, 2012
I had fallen in my yard and was lying on the grass. I was calling for help and no one was around. Suddenly I remember I had my Life Alert pendant and I pressed the button and kept repeating I had fallen in my yard. Then I heard the sirens of the paramedics coming. Thank you.
Reviewed July 19, 2012
At 8:00 p.m. I fell in my bedroom, and couldn't get up. At 10:00 p.m. I gave up trying and called Life Alert. They were very nice to me, and called the EMTs. They also called my three children. The EMTs were great; they got me up and into my bed. They wanted me to go to the hospital but I refused. I felt I was all right. One of my sons came over and stayed all night. Thank you so much for your help. I would recommend Life Alert to anyone who lives alone. Thanks again.
Reviewed July 19, 2012
Staff answered promptly when my mother pushed the Life Alert button. They contacted appropriate police and fire aid and she was transported to the local hospital in minimal time. Thanks for your professional and timely service.
Reviewed July 19, 2012
Thank you so very much. As it turned out, I was fine just a terrible case of gas that was high. Life Alert person was there with me and then there were the guys from the hospital here to help. I feel blessed to have this service. Thanks.
Reviewed July 19, 2012
I tripped and fell on my face; my glasses cut my nose and check. Being 84 it was impossible to get up. Life Alert called my neighbor who had a key to let paramedics in, also Life Alert called my daughter who was very impressed and grateful that I had Life Alert.
Reviewed July 19, 2012
I fell down and could not get up. Pushed the Life Alert button and the operator came on and asked how they could help. I told them what happened and they called the fire department and in a few minutes they came over and used the lock box to get out the keys and came in and took care of me. The system worked just fine. Thank you very much.
Reviewed July 18, 2012
I was sitting on my bed, and slid off. I could not get up so I pushed my Life Alert button. The operator agreed I needed help and stayed with me. Someone came about 10 minutes later and lifted me up. I was fine as long as I was standing. Before he left he took my temperature and blood pressure. I would recommend Life Alert to anyone.
Reviewed July 18, 2012
Life Alert was a blessing. My son had just left when I fell and wouldn't be back until the next day. If not for Life Alert, I would have laid on the floor for 24 hours. God bless everyone at Life Alert and thank you for the wonderful help.
Reviewed July 18, 2012
Life Alert operator got me help right away. I was taken to the hospital emergency, and the hard palate puncture wound was treated and bleeding stopped. After an hour I was released and returned home. Thank you for your help.
Reviewed July 18, 2012
Life Alert is a life saver. They treated me very good, and took me to the hospital of my choice. They make you comfortable in the ambulance and answer all questions, I like that. Keep up the good work. Thank you.
Reviewed July 17, 2012
My wife had a dizzy spell and my caregiver was here and called Life Alert. They came and took her to the emergency; there they determined she needed a pacemaker. They made her trip very quick and she had the surgery, and is fine now.
Reviewed July 17, 2012
Life Alert called me and the EMS, and stayed with us until the EMS arrived on the scene, which I found to be very comforting for me and my mother during her accident. I am very glad we got Life Alert for her; it lets me feel more relaxed knowing someone is there when I'm not. Thank you.
Reviewed July 17, 2012
About 2-3 weeks ago I fell in my shower hitting my back on the edge of the built-in seat. Emergency was called via my Life Alert and the paramedics were here at my home in less than 10 minutes. Thanks.
Reviewed July 17, 2012
My mother-in-law was unable to get up from the floor after a dizzy spell. She pushed her Life Alert pendant to call for help. She wasn't near a phone to call us directly. Life Alert dispatched EMTs and contacted my daughter's cell phones. My daughter notified us and proceeded to go to my mother-in-law's home where EMTs were preparing her to go to the emergency room.
Reviewed July 17, 2012
My mother fell and Life Alert was there with her till I could get there. I am so glad we have your service for my mom. She has fallen 3 times since we got it, and you guys are always there. I feel better knowing this. Thank you.
Reviewed July 16, 2012
I didn't trip over anything. One minute I was walking, the next second I was on the floor in great pain. My sister was here with me and I told her to push the Life Alert. Immediately they answered and said an ambulance was on the way. It turned out I had a broken hip.
Reviewed July 16, 2012
I was outside my home when I fell. I could not get up so I pushed my Life Alert on my arm. The Life Alert lady kept talking to me till the ambulance attendants arrived and helped me up. Great job. Thanks.
Reviewed July 16, 2012
I had severe pain in left shoulder and it kept getting worse. Needed to get to the hospital fast and didn't know what was happening. Life Alert was quick to respond and the ambulance was at my home in 10 minutes.
Reviewed July 16, 2012
My husband had a fall and Life Alert sent help immediately. The call to Life Alert came from our base phone. I was not at home and Life Alert called me on my cell right away. They were very helpful and made me aware of the situation and how to handle it.
Reviewed July 16, 2012
I appeared to be having a stroke. I pressed my Life Alert button and someone answered right away and reassured me everything was going to be alright. They stayed on the phone with me until paramedics arrived. Thank God for Life Alert.
Reviewed July 13, 2012
I fell and could not get up on my own (I hit my head and broke 2 ribs, they discovered later). I remembered my Life Alert around my neck and I pressed it. Some nice lady came on the monitor. She asked if I was bleeding. I said 'no' just needed help getting up. The ambulance arrived in 10 minutes. She stayed on the line until the ambulance arrived and kept talking to me so I would not panic. Thank you.
Reviewed July 13, 2012
I pushed my Life Alert button for help. They responded and stayed connected with me by phone until the fire department arrived. My contacts were alerted as well. The ambulance arrived and zipped me to the hospital immediately.
Reviewed July 13, 2012
I was having strong chest pains; I recently had an aorta valve placement. I thought it has something to do with the heart. Life Alert's response was very fast, and help came to me very quickly. My problem turned out to be gallbladder, and had to have surgery. I told all hospital persons about Life Alert's alarm. Thank you very much for the great service.
Reviewed July 13, 2012
I slipped on shampoo spilled in the shower, whirled around with no time to grab anything. I fell out on the floor, cracking 2 ribs. I dried off, dressed in p.j.'s and waited awhile then decided to call for assistance by pushing my Life Alert button. Everyone was helpful, considerate, and your people and local EMTs took me overnight to the hospital for x-rays. I am home now and healing slowly. Thank you.
Reviewed July 13, 2012
I experienced heart rate much more rapid than normal. I immediately used my pendant to notify Life Alert I had an emergency. The operator remained on the line with me assuring me help was on its way until EMT staff arrived. I live in a secure community and our complex manager responded quickly should it be necessary to unlock door. I advised operator when help responded quickly and I was able to remain calm.
Reviewed July 12, 2012
I fell because my right foot went to sleep. I've had 2 knee surgeries and my knees don't let me get up on my own. Life Alert came very soon after I pushed the button on my Life Alert. I got up easily with their help.
Reviewed July 12, 2012
We were very happy with Life Alert responding to our emergency. Your staff that called was calm and prompt, which really helped up. We only had Life Alert for two years, but we feel it has paid off. We will never be without it. Our mother is recovering well after her fall. If not for Life Alert she could have been lying there for a day. Thank you so much.
Reviewed July 12, 2012
I wasn't feeling well. I had a severe migraine for 2 days, and all of a sudden, it felt like an elephant was sitting on my chest, which really scared me. I thought I was having a heart attack. I also had a temperature of 101. I pushed my Life Alert button and the dispatcher stayed on until the fire department and the ambulance arrived. A list of my medical history was given. You guys helped saved my life.
Reviewed July 12, 2012
My mother fell getting out of bed late at night. She pushed her Life Alert button and they immediately called to let me know EMTs were on their way as well as security guard for her community. I went to her home as well, but I was kept informed by phone as well.
Reviewed July 12, 2012
I had fallen in my backyard and caught my arm between the gates. As a result I had two broken bones in my left arm and the skin torn off from the wrist to the elbow. Pressed my Life Alert button and the firemen responded within five minutes with the AMRs shortly thereafter. I was transported to the hospital by EMTs. Needless to say, I was very happy with Life Alert.
Reviewed July 11, 2012
My mom fell and was unable to get herself up. She activated her Life Alert necklace and the operator verified she was not bleeding and sent a response team. The Life Alert operator contacted all emergency contacts right away. The operator was extremely professional, calm, and polite.
Reviewed July 11, 2012
My power chair slipped off the sidewalk into a deep hole. I was unable to move it and unable to get to safety. It was just getting dark, so I pushed the Life Alert button and help arrived promptly and helped me up. Thank you.
Reviewed July 11, 2012
I fainted, stood up and fainted again. I could not get up, so I pressed my Life Alert button and police, firemen and ambulance were at my home in what seemed like seconds. I ended up in the hospital with a fractured leg. Thank you, Life Alert.
Reviewed July 11, 2012
I fell in the backyard and had nothing I could grab a hold of to get myself up. I pushed the Life Alert button and I had my phone with me and they called and I explained what had happened. I don't think it was even 10 minutes and they were here, and helped me up and brushed me off. I was helped back into the house.
Reviewed July 11, 2012
I couldn't breathe very well and it just took the fire department and ambulance about 7 minutes to get to my home. Life Alert was very friendly, courteous and concerned about me. Life Alert also called all of my family to let them know what was happening and that they were taking me to the hospital.
Reviewed July 10, 2012
I was suffering from a severe shortness of breath combined with chest pains. The Life Alert team transported me to the nearest emergency hospital room. There they made sure I was being properly admitted and I appreciate their caring attitude.
Reviewed July 9, 2012
My husband is wheelchair bound. He was outside (I didn't know where) when the Life Alert alarm went off. I turned it off and went out to find him; he was behind an old storage building about 350 yards from the house, and stuck in loose gravel. I was trying to find something to put under his wheels to give them traction and not having much luck. I looked up and several guys from our local fire department and two from Life Alert came to the rescue. They had him out in seconds. Thanks, Life Alert.
Reviewed July 9, 2012
I'm 74 years old. I tripped on my doorstep and fell on my butt, which caused muscle contusions and bruised my tail bone. When I fell I knew I couldn't get up so I pushed my Life Alert button which I had on. Almost immediately EMS and my son and his wife were here. Thank you.
Reviewed July 9, 2012
I felt weak and couldn't stand; I was barely able to move and light headed. Pushed the Life Alert button and response was quick. They kept reassuring me help was on its way. They made me feel like somebody was by my side. Very comforting to me. My family was very impressed also. I have and will continue to recommend people have Life Alert.
Reviewed July 6, 2012
My 97 year old mother fell in the bathroom and I couldn't get her up by myself, so I called Life Alert for help. They stayed on the phone with me until help arrived. They notified first responders and EMS help. Thank you.
Reviewed July 6, 2012
My mother fell in her kitchen, so she pushed her Life Alert button and help was there in just a few minutes. Also the Life Alert people called me with a report plus later made a follow up call to me.
Reviewed July 6, 2012
My father fell and was unable to get back up. He was able to push his pendant for help. The Life Alert operator called me to inform me help was on the way. The EMT crew was able to get him up and back to his room. Thank you.
Reviewed July 6, 2012
Life Alert helped by immediately contacting emergency services when my mother was disoriented. Then Life Alert was also able to give the emergency workers her medical history as well as her medications she is currently taking. Thank you Life Alert.
Life Alert Company Information
- Company Name:
- Life Alert Emergency Response, Inc.
- Website:
- www.lifealert.com
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