Life Alert Reviews
- We require contact information to ensure our reviewers are real.
- Our moderators read all reviews to verify quality and helpfulness.
- We use intelligent software that helps us maintain the integrity of reviews.
+1 more
About Life Alert
Life Alert was founded in 1987, making it one of the first personal emergency response companies in the United States. The company’s systems have a base hub and a help button that can be worn around the neck on a pendant or wristband. Life Alert advertises that its pendants have a 10-year battery life and don't require charging. Monitoring centers are UL-certified and have the Five Diamond designation from The Monitoring Association.
Visit www.lifealert.com- 24/7 professional monitoring
- Pendants don't require regular charging
- Waterproof equipment
- $198 activation fee
- Requires three-year contract
- Not ideal for online shoppers
Life Alert Reviews
Filter by Rating
- (7,883)
- (561)
- (13)
- (15)
- (89)
Popular Mentions
- 4,937,072 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Top reviews
- Top reviews
- Recent
- Oldest
- Most helpful
A link has directed you to this review. Its location on this page may change next time you visit.
- 4,937,072 reviews on ConsumerAffairs are verified.
- We require contact information to ensure our reviewers are real.
- We use intelligent software that helps us maintain the integrity of reviews.
- Our moderators read all reviews to verify quality and helpfulness.
Reviewed Dec. 11, 2012
My mother is 82 years old. She has memory problems, and they are getting a wee bit worse as time is going by. She also is falling more as time passes. She has had Life Alert for 3 years and has used it upon more occasions than we like to admit but glad that she had it until recently. She was very much together when she got the contract and was good about testing the device monthly. In the last year her memory hasn't been so good, but her falling has been on the increase. She has been taken by emergency services 7 times in 9 months to the ER for falls. Life Alert has been used through most of them. Sometime in February 2012, she fell again. She did not tell me because we had a talk that if she continued to fall like she had, she would not be able to continue to live on her own.
At the end of April 2012, on a Friday night, my husband and I checked on her and her cats; everything was fine. We left and went the less than 1/4 mile home. We went back down to her home Saturday afternoon to check on her and see if she wanted to come down to dinner. My worst nightmare came true. She was lying on her bathroom floor and had been there all night and throughout Saturday morning. Her Life Alert pendant button didn't work. She was a mess. We called 911, and without moving her, I cleaned her up as best I could before emergency got there. She was in terrible pain. They had to roll a towel and secure her neck before putting her on a backboard then the cot. She was transported to ER for CT scan and all other necessary testing.
She had a break to her C1 vertebra. This vertebra controls everything. It is the one that they break when hanging someone to kill them. She is one lucky lady. She had to be transported down to Saginaw, MI for a Neurosurgeon to perform surgery. After she arrived in Saginaw, a MRI was performed. And not only did they see the one break, but they found 2 more; and once he got into the neck, he discovered that this injury was 2 months old because it was already beginning to heal. Bone was already growing over the breaks. The following day, I asked her when she thinks she fell and hit her head so hard to have broken her neck. She said she has fallen in February 2012, and when she pushed her Life Alert, nothing happened. I asked her why she didn't tell me. She said she forgot. So she walked around for 2 months with a broken neck.
When I pressed her button once I got back home, nothing happened this time either. When I called Life Alert to cancel the service, the person I spoke with (I don't remember the person's name) asked when was the last time she has done the self-test. I stated that I wasn't sure. Then, this person put me on hold and came back and said that she hasn't pressed the button since the end of December 2011 and in the contract, if you read it, it states that she must press the button once a month. My reply was “She is 82 years old. She has a history of falls and you didn’t even think after a month of no button being pushed to call her.” Her response was “Our system isn’t sent up for that”. I told her that maybe you should update your system so that when a customer who has a history of falls and is older - and you are withdrawing their money every month - doesn't press their button for a check after a month, maybe, just maybe, you should call them. It is called good customer service.
Now, not only am I dealing with a father in long-term care who thinks he is in WWII, my mother has a broken neck and probably will never be able to return to her home again. I will have to deal with the headache of Medicaid, the mountain of debit that is coming this way from the entire medical, and my own guilt that my mother laid on her bathroom floor for 20 hours in her own waste and in pain because her Life Alert didn't work and it was her fault that she's 82 years old and didn't remember to tell me that she didn't push the button and it didn't work. Whatever happened to common courtesy? Has the almighty dollar become that important that preying on the elderly is what people do today!
As for an update, my Mom died on November 15, 2012, as a result from complications from her breaking her neck. She never recovered from the injury. Do I hold Life Alert directly responsible for my Mom's broken neck or death? No. Do I hold them responsible for the degree of her pain and suffering? Yes. If they had taken the caring and time to call her once or call me, the person listed for emergency, just once when she didn't push that damn button for one test, to ask me if something was wrong or even if she was dead, she would not have laid on her bathroom floor for over 20 hours in her own waste and in such terrible pain. If they would have cared about the person even just a fraction as much as they do about the monthly payment, she would have gotten help a heck of a lot faster than 20+ hours. That may have made a difference.
There are so many could of, would of, maybes, and so forth. The one thing that is a given is that this company puts Greed before human care. The person that I spoke to when I called Life Alert, she was rude and uncompassionate. All she could say was "You need to read the contract”. Well, excuse me. I didn't sign the contract, and the person who did is lying in a bed hooked to all types of tubes and wires, and we don't know at that point if she will be able to move, walk, breathe, eat, talk or better yet live; and you are berating me about not reading a contract. Well, I hope no one ever has to go through this type of awful experience in your lifetime.
I lost my father on July 27, 2012, and now I have lost my mother on November 15, 2012. I will never recommend Life Alert to anyone. There are other devices out there that will call the customer to check if they don't get a check-in. Life Alert doesn't even care to know if the person is alive or dead as long as they have access to the credit card or bank account for payment.
We here at Life Alert are saddened to hear about your mother and are truly sorry for the loss of both your parents in such a short period of time. We understand how difficult of a time you must be going through right now and sympathize with your situation. Please know that our thoughts are with you.
Life Alert would like you to know that we performed a thorough investigation into your mother’s situation, and have discovered that on December 22nd, 2011, your mother’s button was pushed in error but it was still working at that time. However, we did not receive an emergency call in February or April, as you already know.
When customers sign up with our service we explain in detail that it’s important for them to test the pendant monthly and to either put a reminder on a calendar or ask a family member to remind them to test their pendant. However, we understand that sometimes people may forget to do this that is why we have a backup system in place that notifies us when a pendant’s battery starts to go low.
According to what your mother told you, when she fell in February she pushed her button but nothing happened. We have searched our database and your mother’s system did not trigger an alert nor did it warn us of a low battery.
Sometimes, an elderly person with memory problems may think s/he have done something, such as press an emergency button, but actually forget to do so; or they may intentionally not want to seek help for fear of being seen as no longer independent and having to be removed from their home and placed in a retirement home.
It can be emotionally, physically, and financially challenging to adult children when an older parent has memory and balance problems, and we truly sympathize with the family challenges you and many other adult children face with aging parents, and understand that perceptions may be a bit disoriented at times of stress, worry and mourning but we hope you will come to understand that we do care about our customers and their families too. That is why we have contracts in place, not as a form of greed, but as a form of protection for our customers and their family. Though some companies may promote “no contracts” this may not be in your best interest. If you have a contract with a company they must uphold their commitment to you. A contract is your price protection so you’re guarantee a fixed cost and the company can not raise their monthly charge or implement hidden fees like other companies do without contracts.
Moreover, those other cheaper companies outsource their dispatch centers, meaning, a third party answers the emergency call. This removes the medical alert company from having control and responsibility.
A company that has their own dispatch center, like Life Alert, is a company that reinvests in the client’s safety because it continuously upgrades security technology and qualified personnel. Moreover, the dispatch personnel are more apt to be personally invested in the success of the company, by saving lives, based on their abilities. If the company has a dispatch center on site you know they are a strong and secure corporation that didn’t just pop up over-night and won’t be gone in the morning.
We understand that all we are saying here means very little to you during this difficult time, but please know, we truly are sorry for your loss.
Reviewed Dec. 11, 2012
I fell and was in the house alone. The Life Alert staff stayed on the line until help arrived. I would recommend Life Alert to anyone. I am alone for most of the day, but I feel safe because of my pendant. It makes me feel that someone is with me.
Reviewed Dec. 11, 2012
I always hear from you folks in seconds and I thought that was great. Later you called me and made sure I was ok. Also, you got a hold of my daughter just to let her know her mother was ok. You are such a blessing in my life. I feel so safe and secure. Thank you Life Alert for that comfort.
Reviewed Dec. 11, 2012
It was the second night with similar symptoms and the second night they were more intense. I suspected a heart attack. I live alone and it was 4:00 a.m. I decided it was time to get help. The Life Alert operator had an ambulance here in 15 minutes and was assuring me the whole time that help was on the way. It indeed was a heart attack and I was sent to the hospital.
Reviewed Dec. 10, 2012
My mother fell so she pushed her Life Alert button. The firemen and paramedics were called and she was transported to the hospital. I received several phone calls keeping me informed of my mother's situation. Thank you.
Reviewed Dec. 10, 2012
My mother fell into the closet trying to get hangers. Life Alert helped her to get up because she couldn't get up on her own. Thank you Life Alert for all your help. You are a life saver to us and others.
Reviewed Dec. 10, 2012
Life Alert stayed in contact with me until help arrived, which is really great. They were very nice and courteous. I'm glad that I have this wonderful service. I want to thank all of you at Life Alert for being there for me.
Reviewed Dec. 8, 2012
I fell in my kitchen and couldn't get up. I pushed my pendant and a Life Alert person came on. She called for help and stayed on the line until help arrived. She also called my son and also called back later to make sure I was alright. I can continue living alone with the help from Life Alert.
Reviewed Dec. 8, 2012
I am 74 years old, live alone and fell and broke my hip. It was Sunday September 30th, about 6:30 p.m. I knew no one would be there until 11 a.m. Monday, but I had my Life Alert. I just had to push the button to get help. I am so glad I got Life Alert before I fell. I felt like a pretty sharp cookie.
Reviewed Dec. 8, 2012
On approximately October 21st, I got twisted in a rocking chair and Life Alert came to my aide. Another time in the evening I fell on my walker and again called Life Alert and they came right away and helped me up. They were so prompt and helpful. Thank you.
Reviewed Dec. 7, 2012
I tripped over my walker in my kitchen and couldn't get up. I reached for my Life Alert because I was alone and couldn't get up. They came within 10 minutes and they were very courteous and helpful. I was checked over for any injuries but everything was ok. Thank you, Life Alert.
Reviewed Dec. 7, 2012
When I became ill, my grandson pushed my Life Alert button and it was if they were standing at my door before he even pushed it. They were on time and very courteous and helpful. Thank you very, very much.
Reviewed Dec. 7, 2012
I had extreme weakness, dizziness, and could not stand. I called Life Alert, and the ambulance came, and took me to the hospital with 200 plus blood pressure. I was in the hospital for 5 days plus 2 weeks in rehab, and home therapy. I got my vertigo under control and blood regulated due to the immediate Life Alert action. Thank you.
Reviewed Dec. 6, 2012
I believe that this apparatus is extremely important for any elderly individual who is alone or spends anytime without supervision. The Life Alert staff response was very helpful and put me at ease. They also had further services that they could assist me with. Thank you.
Reviewed Dec. 6, 2012
I fell and I pushed the Life Alert button and I got a response from the operator right away. She asked if I was hurt or bleeding and I said no. She said help will be right with me and stayed on the line until she knew I was taken care of. Everyone was so kind and caring and helpful. Thanks.
Reviewed Dec. 6, 2012
I fell in my living room and couldn't get up, so I called Life Alert. They were very helpful, and while I waited for the paramedics, they stayed on the line reassuring me help was on the way. I am very pleased with Life Alert. Thank you.
Reviewed Dec. 5, 2012
I purposely laid out flat on the floor to ease back pain but couldn't get up. My back cramped and pain worsened. My Life Alert button was hanging from the bed post. I scooted to the bed and reached the Life Alert button and they responded quickly. They came right away and got me up off the floor and took me to the hospital in record time. I so appreciate Life Alert.
Reviewed Dec. 5, 2012
I'm very pleased with the quick response and the very courteous Life Alert staff. I'm the daughter and live in another state. It gives me such comfort to know that my mom has Life Alert and gets help when she needs it. Thank you.
Reviewed Dec. 5, 2012
I have a problem falling for no known reason and there is no way I can get up unless 2 people pick me up. I have dystonia, fibromyalgia and it is painful to be touched. So when I call Life Alert, they are always so gentle and caring.
Reviewed Dec. 4, 2012
I fell in my bedroom and couldn't get up. I called Life Alert and they sent paramedics and they got me up right away. They were very nice and courteous. I was checked over and had no injuries. I thank all who were very nice and courteous.
Reviewed Dec. 4, 2012
I fell and the person that was with me called Life Alert with my pendant (I had hit my head). The paramedics came and checked me out to make sure I was ok. I did not have to go to the hospital. Everything turned out to be alright. Thanks.
Reviewed Dec. 4, 2012
I'm diabetic and had been vomiting for 3 hours straight. I knew I had to get to the ER before I got too dehydrated and also was too sick to even check my blood sugar. I called Life Alert for help and they came right away. It turned out not to be the flu and I was taken by ambulance to the hospital. I was very sick in the hospital for 1 week. I was impressed that the person from Life Alert didn't get off the phone until the EMTs came.
Reviewed Dec. 3, 2012
My aunt slipped and fell going onto the back porch of her house. She immediately pressed her Life Alert button and they responded quickly. They checked her out and they called me to let me know she was okay. Thank you all so very much.
Reviewed Dec. 3, 2012
I took a new drug for pain in my back and legs. It was a prescription but I had a very bad reaction, and passed out. When I came too, I pressed the Life Alert button, and the ambulance came very fast. Also, my family and others on my list were here quickly. It really works.
Reviewed Dec. 3, 2012
I received an immediate response from Life Alert and within 10 minutes I was in the ER. I was treated professionally by all who attend me, which helped me to heal more quickly. I recommend Life Alert to all seniors or those who choose to live alone. Thank you.
Reviewed Nov. 30, 2012
I myself was having a lot of pain. I live alone in an apartment and I am 88 years old. I rang the button for Life Alert and they had the fire department here in minutes. They thought I either had a heart attack or some other problem. I'm truly happy for their help.
Reviewed Nov. 30, 2012
I woke up from sleep with a dizzy spell and felt like I was having a hard time getting my breath. It was my heart and I had to have a peacemaker put in my chest. I'm feeling better but not well yet. Thank you Life Alert for getting me help when I needed it.
Reviewed Nov. 30, 2012
Life Alert is like having someone with me at all times. They got me the medical help needed and contacted all the relatives and friends listed. They also kept them informed with what was happening at all times. I thank you very much.
Reviewed Nov. 30, 2012
Our next door neighbor became ill, vomiting and not feeling well. She pushed her Life Alert button, and paramedics, firemen and an ambulance came. She was taken to the emergency and admitted to the hospital with intestinal blockage. This occurred on Monday, Nov. 5th, at 10:30 p.m. She received wonderful help.
Reviewed Nov. 29, 2012
My husband fell and hit his head on the side. It caused a gash and was bleeding. I pressed the Life Alert button and the paramedics arrived soon after. They checked him out and took him to the emergency room right away.
Reviewed Nov. 29, 2012
I thought I heard someone trying to enter my home late that night. I pressed my Life Alert pendant and emergency officials quickly came to my home. They did not find anyone, but I was happy to have that peace of mind.
Reviewed Nov. 29, 2012
Mom had slid into the floor and couldn't get up. She contacted Life Alert and they called EMTs and family members. The EMTs lifted mom up and she was ok. We were all relieved that mom was ok and that she called for help when she needed.
Reviewed Nov. 28, 2012
My friend is writing this because I fell and broke my arm. I have had two falls this year and contacted Life Alert twice and both times they were there and provided help until others came. Their response is immediate, concerned and helpful. I have recommended Life Alert and will continue to. Thank you.
Reviewed Nov. 28, 2012
When my dad fell and couldn't get up, Life Alert stayed on the line to make sure he was ok while the ambulance was on the way. Life Alert gives us both comfort knowing he can get help no matter what happens. Thank you.
Reviewed Nov. 28, 2012
I had a breathing problem and used Life Alert. The ambulance responded and the Life Alert operator stayed on the phone line to reassure me that help was on the way. They were very courteous at hospital. I was diagnosed with mild congestive heart failure. Life Alert is the best.
Reviewed Nov. 27, 2012
On 10/27/12, at 9:40 a.m. when I stood up to let my weekly housekeeper in by pressing the buzzer, my right leg collapsed for no reason. My pain was intense. I pressed my Life Alert button and was rushed to the ER at the hospital. Thank you, Life Alert.
Reviewed Nov. 27, 2012
Life Alert was a wonderful experience for me. They were at my house in a very short time. The staff was courteous, helpful and kind. The treatment was excellent. I am 89 1/2 years old and live alone. I would recommend Life Alert to anyone.
Reviewed Nov. 27, 2012
I fell and couldn't get up. My blood sugar was only 26; I could have had a coma or died. Life Alert and my son were here in a flash. They gave me cake frosting and sugar and I felt much better. Then they took me to the hospital. They were terrific. Thank you all for the wonderful help.
Reviewed Nov. 26, 2012
I got up about 3:00 a.m. to go to the bathroom, and somehow slipped when I rose from the commode and fell to the floor. The paramedics arrived very shortly after I pushed the Life Alert button and helped me up. I was not injured.
Reviewed Nov. 26, 2012
My mom was having chest pain and shortness of breath. Life Alert stayed with us until the medics arrived and that was comforting. It's even more comforting knowing when my mom is alone, she can push a button and get help right away. Thank you.
Reviewed Nov. 26, 2012
I fell down on the floor. I had my Life Alert around my neck and it was easy to get in touch with the emergency help. Thank God for Life Alert, I feel so good to know I can use it in any emergency. Thank you.
Reviewed Nov. 24, 2012
I fell backwards in the kitchen floor. Because of my neuropathy in my feet and legs I couldn't get up. I pressed my Life Alert button and it wasn't long before the EMTs were at my door to help me back up. They checked over to make sure nothing was broken.
Reviewed Nov. 24, 2012
I passed out in the bathroom. When I gained consciousness, I was pinned between the toilet stool and wall, and could not get up. Life Alert contacted both my sons living out of state as well as the emergency service in my area. Within minutes they were at my house, thanks to Life Alert.
Reviewed Nov. 24, 2012
I fell in the bathroom, due to pain and was not able to get up. I contacted Life Alert and gave them my neighbor's name and phone number (they have a key to my house). Life Alert responded quickly and was most courteous and helpful.
Reviewed Nov. 23, 2012
I fell in my living room. My lower spine was injured, so I called Life Alert and the medics were there in ten minutes. I appreciated the assistance and the speed of the response, and my family is very glad I have Life Alert. I live alone and they tell me they feel I'm in good hands. Thanks.
Reviewed Nov. 23, 2012
My mother fell and couldn't get up. She had strokes earlier so her speech was not good. Life Alert contacted me over 3000 miles away to inform me of the situation and that they were sending the paramedics to her home. They kept me informed until my mother was safely back in bed and safe. Thank you.
Reviewed Nov. 23, 2012
I've fallen backwards twice and with my current strength and knees, I can't get up. Life Alert has been fantastic and gotten a hold of the fire department quickly and they have been here within 15 minutes each time. Thanks a million for the help.
Reviewed Nov. 22, 2012
My daughter had to press the Life Alert button for me and talked to the lady who answered. The ambulance fellows came quickly and the hospital ER was ready for me. The fast work of everyone saved my life. I like Life Alert and I tell others about you. Thank you all.
Reviewed Nov. 22, 2012
My 96 year old mother fell backwards on the floor and she could not move. After calling Life Alert, they stayed on the line with me until professional help came, and also kept me calmed down. They were wonderful.
Reviewed Nov. 22, 2012
I was alone in my backyard with my walker. I pulled a large weed and lost my balance and my walker and I fell. I fractured my right hip so I punched the Life Alert button and my daughter was called as well as the rescue squad. Thanks.
Reviewed Nov. 13, 2012
I called to cancel the service. They told me I needed to furnish proof that my mom had moved to an assisted living facility. I find that requirement obnoxious and unnecessary. Two months’ worth of payments was charged while I processed and faxed them the letter in order to cancel service. They did inform me that I will receive a credit once the unit is returned. I find it very unfortunate that primary caregivers have yet another thing on their to-do list. If I want to cancel the service, I should be able to cancel without all the extra unnecessary steps. The service itself is a great level of comfort for those who need it.
Life Alert takes its role in saving lives very seriously. Unfortunately in the past, family members had cancelled this life saving service while their elderly loved ones still needed it; and it led to people not getting help in a timely manner.
In order to protect our customers, Life Alert has a cancellation clause which states if the patient needs to go into a health care facility that all the family need do is have that facility fax us a confirmation and the patient will be released from the agreement with no penalties. This clause is clearly stated in the agreement and is explained during the initial phone consultation with a representative.
We are sorry that this family member is having a challenging time with faxing us a notice from the assisted living facility but we do hope that she understands that this is a precaution to protect her mom.
Reviewed Nov. 13, 2012
The team from Life Alert helped me immediately. As soon as they were called, they helped me when I fell and couldn't get up. Whenever I need them, they come as soon as possible. They are so wonderful, thank you.
Reviewed Nov. 13, 2012
Not only were all Life Alert workers very efficient, but they also tried and succeeded in calming me. They ordered the ambulance for my husband and also set the porch furniture back, which had to be moved for the stretcher to get through. It's a wonderful company.
Reviewed Nov. 13, 2012
Life Alert responded quickly which is so important, so that the ambulance can get to my home right away. I have had a life threatening situation that, thanks to Life Alert, I am still here alive today. Thank you all for the help and quick response I receive.
Reviewed Nov. 12, 2012
I had gone into the kitchen as always to fix my breakfast, which I always did. All of a sudden I had fallen. I was very lucky I had my Life Alert necklace on, so I used it and got an attendant and help right away. Thanks to the necklace, Life Alert got me help. I shall always tell friends, it's so very valuable and I shall always wear it.
Reviewed Nov. 12, 2012
I fell and couldn't get up. I alerted Life Alert and they notified my daughter, EMS and a friend. They stayed on the line with me until EMS arrived. I'm so glad I have this service. You all were so wonderful.
Reviewed Nov. 12, 2012
I was disoriented and couldn't get up from a stool in my home. I pressed my Life Alert button and I couldn't even talk. When the team arrived, they got me up and to a hospital. After checking me over, they said my vital signs were ok but that I had a severe urinary tract infection.
Reviewed Nov. 10, 2012
Life Alert called 911 and they were there rapidly. Life Alert provided the EMTs with specific medical info over the speaker in her room. They were clear, courteous and polite. Your service is wonderful and I am glad to have it.
Reviewed Nov. 10, 2012
My mother was alone in her home with intense stomach pain. She called EMTs via Life Alert. Life Alert called me and kept me informed of the hospital she was sent to, and her condition. I'm so glad she opted for Life Alert.
Reviewed Nov. 10, 2012
I described the situation and the Life Alert worker called an ambulance and stayed on the line till the ambulance came. We've used Life Alert before and I am very, very satisfied with that call. Thank you.
Reviewed Nov. 9, 2012
My mother (age 91) fell down a flight of stairs and could not get up. Life Alert was there, and called EMS and contacted me (her daughter) and stayed on the line until the EMS techs arrived. When they arrived, they transported her to the hospital emergency.
Reviewed Nov. 9, 2012
I was out of breath and felt a heavy weight on my chest. When I pushed the Life Alert button, they answered immediately. It was only about 10 minutes before help came. I was lucky. It turned out to be a minor heart attack.
Reviewed Nov. 9, 2012
I fell in the cellar but was not hurt at all; however, I could not get up. The things around me were not stable enough and my arms won't push me up. I therefore pressed the Life Alert button and everybody was here quickly. Thank you for sending help.
Reviewed Nov. 8, 2012
Thanks. I stopped breathing, and Life Alert got help within 15 minutes. It was a great comfort to me to know that someone cares and is very helpful. They stayed on the line with me to tell me that help was on the way. Thank you again.
Reviewed Nov. 8, 2012
This is the first time I used my Life Alert. I am 82 years old. I fell, home alone, and I managed to call Life Alert. They were here to get me in less than 10 minutes. They were so nice and thoughtful in every way. Thank you very much for helping me.
Reviewed Nov. 8, 2012
I had lost my balance while getting out of the shower. Life Alert was there in 10 minutes. My neighbor was there within 5 minutes. He had been notified by Life Alert as well as help being notified. My cuts were treated by Life Alert and I am doing fine now. Thank you.
Reviewed Nov. 7, 2012
I was out on the lawn in my electric wheelchair and got stuck in the mud. I pushed the Life Alert button and help arrived from the fire department and pulled the chair free. They then brought me back to the house. Thanks to your people for being there for me.
Reviewed Nov. 7, 2012
I awoke in the middle of the night with severe pain down both arms to fingertips. Life Alert sent the paramedics within minutes and I was taken to the emergency room. It turned out that I had a pinched nerve in my cervical spine.
Reviewed Nov. 7, 2012
I got up from bed with no feeling in my right hand. I called my neighbor and told her I was going to push my Life Alert button. I did, and someone answered and I told the lady about my hand. She said she was calling the rescue squad and I told her my neighbor was with me. The squad came and took me to the hospital emergency room. They ran a test on me and I found out later that I had a blood clot in my hand.
Reviewed Nov. 6, 2012
I had a reaction from the medicine I was taking - it was too strong and I almost passed out. Life Alert are the most kind, caring, sweet people I ever met. Keep up with the great work. You are the greatest and best. In all my emergences from low blood sugar, a diabetic attack and gall stones, Life Alert has always been there for me. I am glad to have Life Alert. They are wonderful.
Reviewed Nov. 6, 2012
I was experiencing chest pressure and nauseous, which did not pass. Life Alert answered my call and sent the medics, as well as notifying my family. When help arrived, I was transported to the hospital. Thank God it wasn't a heart attack. Life Alert you are the greatness.
Reviewed Nov. 6, 2012
Due to neck pain, I took too many pain/sedative medications and was asleep when my house keeper arrived and she couldn't wake me up. Life Alert gave a quick response to the paramedics very soon after pressing the pendant. They took my vitals, and when my family arrived, I was taken to the hospital. We love Life Alert, thank you.
Reviewed Nov. 5, 2012
A job well done. As an 88 year old man with an 87 year old wife this is my story. I have used Life Alert 3 times. My children also live in different cities. Each time when my wife was alone and needed help, my children and paramedics were notified quickly, and everything was handled quickly. Good job to all. Thanks.
Reviewed Nov. 5, 2012
Life Alert stayed on the line until the medical emergency delivered my wife to the hospital. I am very happy with this system; everyone had been very nice. When people come to my house, they usually ask about the Life Alert system and I tell them how wonderful you are.
Reviewed Nov. 5, 2012
When I called Life Alert, I received an immediate response. The Life Alert staff was very kind and attentive. They took me to the trauma center at the hospital and turned me over to the emergency team very promptly. I appreciated their efficiency and kindness. Thank you.
Reviewed Nov. 3, 2012
I was treated very kindly and gently, and I have always been happy with Life Alert. In fact this morning I was telling people how happy I was with Life Alert and would never use anyone else. People notice the necklace around my neck and I explain how and why I have it.
Reviewed Nov. 3, 2012
As I pressed the Life Alert help button, my daughter phoned as I was communing to the Life Alert operator. They let me know that the EMS was en-route, and also assured my daughter help was on the way. The EMS was right at my door within minutes and the operator kept speaking to me the whole time. I felt as if I was really being cared for. Thanks.
Reviewed Nov. 3, 2012
I thought I was having a heart attack. I couldn't breathe, I was very shaky and I had pain in my chest. The Life Alert helped by sending an ambulance within 5 minutes and they took me to the hospital right away. Thanks.
Reviewed Nov. 2, 2012
My mom fell in her bathroom at approximately 4:00 a.m. and we were all sleeping. She pushed her Life Alert and got help immediately. Without Life Alert she would have been on the floor till we got up. She was rushed to the hospital immediately.
Reviewed Nov. 2, 2012
I was having difficulty breathing in the middle of the night. I called Life Alert and the paramedics were called. I was transported to the hospital where it was determined I had a heart attack. Life Alert is worth every dollar and I am grateful to have them.
Reviewed Nov. 2, 2012
I fell in my bedroom, walking from the phone and passed out. I fell forward on my face and could not get up. I had my Life Alert and pushed it and immediately someone responded. The paramedics were here and very compassionate. I am grateful to have this Life Alert service.
Reviewed Nov. 1, 2012
I very much appreciated the help and courtesy. There was an extremely loud noise, which sounded like there was someone at the front door. It repeated and caused alarm. I alerted Life Alert and whoever took the call alerted police. Very quickly a policeman came and checked all around the outside area. Everything turned out ok.
Reviewed Nov. 1, 2012
I was very sick with internal bleeding. I called Life Alert and they were here within 10 minutes. They put me in the emergency truck and I was at the hospital in a very short time. I would recommend Life Alert to everyone. They did a great job.
Reviewed Nov. 1, 2012
My father fell, and broke his femur and shattered his hip bone. As I was driving past his home on the way to the vet with my little girl, the cell rang. It was my father telling me about the fall, and that he had pressed the Life Alert button and that help was on the way. The superior timing and concern Life Alert had for my precious father simply is priceless. Not only I and my family were impressed, but the EMT personnel as well.
Reviewed Oct. 31, 2012
My mother was sick; she called for Life Alert by my emergency necklace. Help was here quickly and you also alerted my son of our emergency, then called him back to let him know where they were taking my mother.
Reviewed Oct. 31, 2012
I was alone in my apartment during the day when I suddenly became numb and unable to speak. I knew all I had to do was press the help button and Life Alert would send out an ambulance to pick me up and take me to the nearest hospital. It's a comfort to know I have help at my fingertips.
Reviewed Oct. 31, 2012
I fell out of bed and lay there a long, long time. I pushed my Life Alert button and they were very courteous and very helpful. Life Alert got in touch with all my children and the ambulance was notified and told them I was hurt pretty bad. I stayed in the hospital 4 days and nights with lacerated liver. I thought I might have blood on my brain but I did not. I'd recommend Life Alert to anybody. Thank you.
Reviewed Oct. 30, 2012
I had fallen in my home shortly after surgery. Life Alert notified 911 and the response was very quick. I was checked out very well and did not need additional treatment. It is so good to know Life Alert is there when you need them.
Reviewed Oct. 30, 2012
When you have a situation that you need emergency care, it can throw you into a state of being flustered. It really helps that all you have to do is press your Life Alert button, no finding a telephone or dialing numbers or wondering who to call. Life Alert does all that for you.
Reviewed Oct. 29, 2012
My husband was getting up from the bed and his legs folded up on him and fell. He pushed his Life Alert button and rescue was here immediately. I was at church but was notified and came right home, and they were already here helping him. Once again great team work.
Reviewed Oct. 29, 2012
I was getting out of bed, legs wouldn't hold me up, and down I went and hit the left side of my head on the night table. Blood came out over left eye and I couldn't see to dial 911. But I just pushed button on my Life Alert and was able to get help in no time at all.
Reviewed Oct. 29, 2012
Life Alert came through again. It gives me peace of mind knowing my mother could push a button for help and you would be there sending it while I was getting to her home. Thanks for your expert services. You were there when we needed you.
Reviewed Oct. 27, 2012
I fell and received an ankle fracture. If I didn't have Life Alert, I would have lain in the wet dew for hours because I was outside and couldn't move. But thank God I had Life Alert and help was here in little time. Police and ambulance arrived quickly.
Reviewed Oct. 27, 2012
When I fell, I pushed the Life Alert button and as soon as I pushed it, there was someone on the speaker box talking to me. It was such a comfort to hear her. The ambulance came and they took me to the hospital and I was treated.
Reviewed Oct. 27, 2012
When I fell outside and utilized my Life Alert, the response was immediate. My family was notified immediately as well with details of what happened and where paramedics were taking me. When I arrived, my family was again notified of the hospital I was at. Great service throughout the entire experience.
Reviewed Oct. 26, 2012
I was transferring from my recliner to my wheelchair. One of the brakes on the wheelchair was not locked down and I landed on the floor in front of the wheelchair. I was not hurt. I pressed the Life Alert button and the emergency crew was promptly there in a few minutes and helped me up into the wheelchair.
Reviewed Oct. 26, 2012
My mom's blood pressure was very low; I called her doctor who couldn't see her until the next day, so I called Life Alert. At the hospital it was found she had a staph infection in her feet and she was hospitalized. Life Alert called for help right away and stayed on the phone until help arrived. Thanks.
Reviewed Oct. 26, 2012
About 12:20 p.m. I got up to go to the bathroom; I slipped and fell on my hardwood floor. I hit my head on the door facing, then fell on both knees and cut my elbow. I was so happy to hear the Life Alert response. Help came and I was taken to the hospital and treated immediately. I have told many about my Life Alert.
Reviewed Oct. 25, 2012
My husband had a seizure and wanted to go to his bed. However, he is always too weak to walk after an attack. I was afraid he would get hurt if he fell while walking, so I pressed the Life Alert button. The team came and literally picked him up and took him to his bed. All was well.
Reviewed Oct. 25, 2012
I truly appreciated Life Alert's concern. I was locked out of my house on a very hot morning. None of my neighbors were home and no one at home. Life Alert was my last chance. They called the fire department; they have a key to my lock box to come let me into my house. Life Alert even called me back to make sure I was ok. Thanks.
Reviewed Oct. 25, 2012
On October 7, 2012, I fell on the back steps of my patio and sustained a concussion with much bleeding from my mouth and nose. Were it not for Life Alert, I might have died. But I pressed my medallion and within 15 minutes the emergency team arrived and rushed me to the ER. I am now recovering well. Thank you.
Reviewed Oct. 24, 2012
It was late one evening on September 21, 2012 when I experienced a strange feeling. I realized I was going to faint, so I quickly pushed my Life Alert button. I regained consciousness and I heard a voice from the console answering me that help was on the way. Soon, the paramedics arrived and took me to the hospital. I had a stroke. I would like anyone who lives alone to get the Life Alert system. Thank you for your service.
Reviewed Oct. 24, 2012
I am the caretaker. The patient was home alone when he fell. Within minutes after pushing the Life Alert button the ambulance was there. I was notified at work and on my way to the hospital. I arrived the same time the ambulance did. Thank God he knows to push the button. It means all the difference in a life and death situation.
Reviewed Oct. 23, 2012
I fell getting out of my bathtub, so I pressed my Life Alert button, and got a quick response. Life Alert was very efficient and they stayed on the line the whole time, and made sure everything was all right. Thank you.
Reviewed Oct. 23, 2012
I had a hard fall several weeks ago. It was in my kitchen and I had my Life Alert necklace on. They got me an ambulance and then I was taken to the emergency room and then my doctor. I am glad to have my Life Alert. Thank you much.
Reviewed Oct. 22, 2012
Life Alert stayed with me the whole time. The firemen and EMTs, as well as my son, daughter, and grandson were there until the ambulance took me to the hospital. The woman on the line was very kind and patient. I appreciate her help and the peace of mind she gave us. Thank you.
Reviewed Oct. 22, 2012
I had an anxiety attack, and Life Alert responded very quickly. The ambulance was here in 10 minutes and the fire department was here right away as well. I will use Life Alert whenever there is an emergency. I am very thankful for them.
Reviewed Oct. 22, 2012
Mom fell, and Life Alert didn't get a response from her so they called the police. Life Alert gave the police the dead bolt lock code so they could enter the home without using force. Life Alert then notified me, and I responded. Once police got there, they helped mom up. Mom is fine now. Thank you.
Reviewed Oct. 20, 2012
Life Alert has proved to be a wonderful service, and given us peace of mind to know that if we are not immediately available for my mother when she needs help, that their wonderful staff will be there. This time it was a fainting spell she had in the middle of the night.
Reviewed Oct. 20, 2012
I lost my balance and fell to the floor, fracturing my right hip. Life Alert responded by finding out what the problem was and alerted the ambulance with all the information needed. They also notified my family of the situation and that the ambulance was called and on their way.
Reviewed Oct. 20, 2012
I was sitting out on my back porch and I heard the phone ring. I came in the house to answer the phone and there was a lady telling me to get out of the house right away, so I did. 911 came and did all of the rest. They only found a small reading of carbon monoxide in my kitchen above the stove.
Reviewed Oct. 19, 2012
I have heart arrhythmia, and could not get it back in rhythm. The response to my Life Alert call was instant, and the rescue squad and paramedics were here very soon. I am 84 and I am so grateful that my daughter had me get this device. It's a lot of comfort to me.
Reviewed Oct. 19, 2012
I tripped and fell in my garage. If I had not had my Life Alert, I could have been there for a long time before anyone found me. I broke my hip and could not move. The paramedics arrived within 15 minutes and I was taken to the hospital and received a hip replacement that night. Thank you.
Reviewed Oct. 19, 2012
I tripped and fell onto my knee Tuesday evening. Wednesday morning I could not walk or bend right. My knee was swollen and very painful. I called my son who said to call Life Alert. So I pushed the button, got a fast response, and an ambulance service to the ER. Thank you.
Reviewed Oct. 18, 2012
The day after I got the Life Alert system, I became very ill and was hospitalized with multiple pulmonary embolisms in both of my lungs for 10 days. I was released and after that I went back to the hospital 4 days later with atrial fibrillation. The Life Alert system is a very valuable tool in saving lives. It saved my life.
Reviewed Oct. 18, 2012
I fell in the doorway and could not get up. I pushed the button and received immediate contact from Life Alert. My family was called and the rescue squad came right away. They said Life Alert was very professional in proving the help I needed. Thank you.
Reviewed Oct. 18, 2012
My grandmother went into congestive heart failure and had to push her Life Alert button, which she wears daily on her neck. Help arrived about 7 minutes later and took her to the hospital. Thanks guys, you saved my grandmother.
Reviewed Oct. 17, 2012
I accidentally burned cookies, and the smoke alarm and Life Alert announcer were on. I am so hard of hearing that I couldn't understand most of what was said. They took charge and called the fire department for me. The fire department and Life Alert were very helpful. Thank you so much.
Reviewed Oct. 17, 2012
My mom, who is 80 years old, fell and couldn't get up. She called for help, and Life Alert stayed on the phone with her until the fire department came to help her. I was called and so was my sister. We are glad we have your service as my mom lives alone.
Reviewed Oct. 17, 2012
I fell and was unable to get up. The Life Alert team arrived quickly in response to my request and made me comfortable while they prepared me for a trip to the hospital. I found the Life Alert team companionate, easy to deal with, and courteous. Thank you.
Reviewed Oct. 16, 2012
Mom slipped out of a chair onto the floor. The aide couldn't get her up, so she pushed the Life Alert button. They contacted the EMTs and they arrived quickly, accessed the situation and brought her to the hospital. Everything was fine. This was well coordinated. Thank you.
Reviewed Oct. 16, 2012
I fell and seriously cut my leg. I had to keep pressure on it to control the bleeding. Life Alert called the medics and my contact person immediately. They stayed in contact with me until both arrived and my injuries were tended to right away.
Reviewed Oct. 16, 2012
The bottom of my foot was very painful and medication wasn't helping. I used the Life Alert button and paramedics came promptly. They helped me out and made sure my apartment was closed up. This was the first time I was in an ambulance. I was taken to the hospital to get checked out.
Reviewed Oct. 15, 2012
I fell getting out of my chair, so I pushed the Life Alert button and they responded very quickly and called my daughter and the ambulance. The ambulance was here before my daughter arrived. I am very pleased that my daughter and daughter-in-law got me Life Alert.
Reviewed Oct. 15, 2012
My mother lost her balance and let herself drop to the floor, and she was unable to get up. Life Alert staff arrived very quickly and helped her up and called me to let me know what the situation with my mother was. Thank you.
Reviewed Oct. 15, 2012
I was cooking and I forgot. I started watching TV and the water was gone in the pot and it started smoking. Life Alert called the fire department and they came out immediately and got all the smoke out of the house. Thank you.
Reviewed Oct. 13, 2012
I started feeling weak, breathing labored, light headed, possible heart attack. Thank you so for this Life Alert system - it saved my life. Everyone was so fast, caring and performed quickly realizing it was a heart problem. I was taken to the hospital and I had two heart blocks and had 2 stints placed. Thank you again.
Reviewed Oct. 13, 2012
Life Alert called me back after I fell outside. They did not get a response from me so they called 911, then they called my wife, in which she was at work at that time. The Life Alert staff was very helpful in getting 911 help for me and my wife when I needed them. So thank you again, Life Alert.
Reviewed Oct. 13, 2012
When I had an oven fire, the Life Alert dispatcher told me to evacuate the house because the smoke was really strong. He talked to me outside through the door the entire time. The fire trucks came and I thanked him for saving my life.
Reviewed Oct. 12, 2012
Life Alert was awesome, with the fire department arriving within 10 minutes and doing all the necessary medical procedures and encouraging me to hang on. Life Alert also contacted all of my children and close neighbors. I was in good hands at all times. Results were inner ear problems causing dizziness and nausea and an imbalance. I am home now and back to normal. Thank you so much.
Reviewed Oct. 12, 2012
I am on oxygen full time. When the electricity went off, Life Alert called to see if I was ok. I needed help with the oxygen tanks and Life Alert sent a first responder right away to help me. It was a job well done. Thank you.
Reviewed Oct. 12, 2012
I felt very dizzy, sick to my stomach and fell. Pushed my Life Alert button and help arrived quickly. You also called my daughter and stayed on the line until everything was okay and I was taken to the hospital. You provided a great service. Thank you very much.
Reviewed Oct. 11, 2012
I fell in the kitchen and could not get up. Life Alert sent help and notified my contact numbers. The fire department sent help promptly. When they arrived, they checked for injuries (there were none) and helped me get to my feet. Thank you.
Reviewed Oct. 11, 2012
I did not feel well. I was very cold, and so I called Life Alert who responded very quickly. They contacted help, and they took me to the local hospital where it was discovered I had a urinary tract infection and a temperature of 104 degrees. I was helped and given antibiotics. Thanks.
Reviewed Oct. 11, 2012
While we were away from the house, an empty paint can and oily rags outside in my yard ignited from the extreme heat and caught fire. The smoke from this fire entered the house and set off the smoke detector. The Life Alert technician called me on my cell phone in time for the fire personnel to arrive and put out the fire with a minimum of damage. My repairman was careless in leaving the materials out in the heat. If it wasn't for this Life Alert technician I would have lost my home. Thank you so much.
Reviewed Oct. 10, 2012
I guess you would say Life Alert saved my life. They were wonderful. I fell outside; I was watering my flowers late because it gets so hot here. I fell and couldn't get up. Both my children were gone, so I pushed the Life Alert and they were here to help me. They were so nice and kind. Thank you for sending help.
Reviewed Oct. 10, 2012
My mom fell and cracked her head open. I was totally impressed on how quick the emergency people responded. Life Alert personnel were very reassuring and helpful, and made sure help was here quickly. I am very happy we decided to sign mom up for Life Alert. Thank you.
Reviewed Oct. 10, 2012
I fell and was unable to get help even with the family assistance. Life Alert was alerted and the operator stayed with us until EMTs arrived. When they arrived, I was helped to my feet and checked out. The operator was courteous and showed compassion.
Reviewed Oct. 9, 2012
Mom fell and pushed her Life Alert pendant. The ambulance met me at the house and Life Alert stayed in contact with me until they were sure I was with her and she was being transported to the hospital. Everything turned out ok. Thank you for the help.
Reviewed Oct. 9, 2012
My sugar dropped at 3 a.m. I was sweaty and unable to move, so I pressed the Life Alert button. That got my son up and Life Alert advised us that paramedics were notified. Without Life Alert, my son may have not heard me call for help.
Reviewed Oct. 9, 2012
For some unknown reason I just fell over. I was getting coffee from the refrigerator and fell to the floor, and I hit my right eye on the table. I don't know how long I was on the floor, but I couldn't get up. I pushed the Life Alert, and help was here within 5 minutes. They called the home office to notify my son. I had a black eye and it was swollen shut for a while. Life Alert was very helpful.
Reviewed Oct. 8, 2012
The early part of this year when I came too, the paramedics had already started an IV and the ambulance drivers were here. I was in my bedroom on the floor. They said I fell on my Life Alert and they received the call. And in September this year I used it for an ambulance, and they were here in no time.
Reviewed Oct. 8, 2012
I am the caregiver. The patient has had five strokes and two heart attacks. He has fallen down a lot due to his illness. His wife fell after she received her Life Alert pendant and broke her leg. Life Alert was very quick to respond as I and the family members were not here at the time. Ambulance arrived and they took her to the hospital right away. Thank you.
Reviewed Oct. 8, 2012
My mom got dizzy and fell in the kitchen. Life Alert responded immediately when she pressed the button, and within 10 minutes EMTs were in her home attending to her. We were also informed and got there to see that she was already being taken care of. Thank you.
Reviewed Oct. 6, 2012
My mother fell and was unable to get up. I fell in the hallway near the front door. I was home, but was unable to help mom get up. Mom pushed the Life Alert button and paramedics came. Life Alert stayed on the phone till help came. They were very helpful. Thanks.
Reviewed Oct. 6, 2012
My heavy glassed shower door locked on me and I could not open or completely close it. I was trapped. As far as the Life Alert box is from my bath, the helper could hear me and vice versa. I could have probably been there until the end because we don't have drop in guest in my area. Life Alert saved my life.
Reviewed Oct. 6, 2012
I had low blood sugar and too weak and shaky to go to the kitchen for food. I pressed my Life Alert button and your operator answered and asked my problem. I told him the problem and he called the EMTs. They came with a glucose gel and stayed until I ate. Thanks again, Life Alert.
Reviewed Oct. 5, 2012
I was unable to walk one morning, neither leg moved. I pressed my Life Alert button, and within 10 minutes, I had an ambulance which called on me. A neighbor came over and unlocked the door for them and within another 10 minutes I was in the ER. Everyone was so very polite and courteous.
Reviewed Oct. 5, 2012
My father had a stroke. I called Life Alert and they responded right away. They stayed on the line until help arrived; because of the quick response my father is now home from the hospital. His recovery ways successful, thanks to Life Alert's response.
Reviewed Oct. 5, 2012
I left my bed at about 12:15 to go to the commode which was one step away. I then found myself on the floor. I tried for about 30 minutes to get up, no luck. I then used the Life Alert pendant and the EMTs came with the police and lifted me to a chair. They checked me out and found no broken bones.
Reviewed Oct. 4, 2012
I called Life Alert because I was on the floor and couldn't get up. I was wrapped up in my quilt and instead of trying to get me up to be covered in their blanket, they [EMTs] left me in my quilt and lifted me onto the stretcher for the ambulance. They were kind, and patient with me and courteous at all times. I was grateful for their help.
Reviewed Oct. 4, 2012
I was having trouble breathing. There was fluid in my lungs which is called congested heart failure. I pushed the red button and Life Alert sent the ambulance right away. Once they arrived, I was taken to the hospital. Thank you.
Reviewed Oct. 4, 2012
I was falling down because of low blood pressure and low sugar count. I used the Life Alert button and paramedics rushed me to the hospital ER. When I was stable, I was transferred to another hospital for further test. Once tests were done, I came home on Monday night. Thank you.
Reviewed Oct. 3, 2012
Life Alert has been there to help my mother who is 92 years old. She had fallen and couldn't walk, and within minutes help was there and transported her to the hospital. Thank you so much. I am the daughter and I have peace of mind that she has help quickly.
Reviewed Oct. 3, 2012
I fell and couldn't get up. Life Alert came and checked me for broken bones and took my vital signs. Everything turned out to be ok. I would recommend Life Alert to anyone, and I have already. Thanks.
Reviewed Oct. 3, 2012
Feel getting out of wheelchair, I accidentally turned on chair in the fall, and the wheelchair pushed across the room. Life Alert responded to my call, and they called the emergency services who took me to the hospital after calling family.
Reviewed Oct. 3, 2012
Life Alert helped by staying on the line and was very patient with us. I spoke with the operator to ensure him we were handed off well to the onsite team and well taken care of. I called back to compliment the gentleman who assisted me. Everything was handled wonderfully.
Reviewed Oct. 2, 2012
I didn't know how sick I was. When my daughter-in-law checked on me, she saw I needed immediate help, so she pressed the Life Alert machine button. An ambulance was here shortly and they immediately took me to the hospital. Thank you so very much.
Reviewed Oct. 2, 2012
Early one morning I awoke to being very short of breath. I immediately used my Life Alert device and within a few minutes paramedics arrived and gave me breathing treatments. I was stabilized and taken to the hospital.
Reviewed Oct. 2, 2012
My father got weak. Life Alert was there for him on the spot in no time, very pleased. I am very happy that I got Life Alert for my father; I do not have to worry about him being alone. With Life Alert he is not alone anymore. Thank you, Life Alert.
Reviewed Oct. 2, 2012
My sister fell and broke her hip and couldn't get up. She used Life Alert to notify them of her situation. An ambulance was sent to her home and took her to the hospital. She was operated on that same day. She is presently in rehab and doing better. Thank you.
Reviewed Oct. 1, 2012
The ambulance was called by my roommate and Life Alert arrived with three helpers quickly. I was lying on the floor by my hospital bed because of extremely weak legs. The crew lifted me onto my bed, and an attendant worked on my pressure and other vitals were checked out. I was then taken to the nearest hospital.
Reviewed Oct. 1, 2012
I got my right foot under the refrigerator. I also sustained severe fractures of both bones. I pressed the Life Alert button and they were there to help real soon. They were gentle and had me at the hospital promptly. Thank you.
Reviewed Oct. 1, 2012
I experienced high blood pressure, so I pressed my Life Alert button and someone answered immediately. They stayed on the line until the ambulance arrived to help me. I have recommended Life Alert to several of my friends. They are wonderful.
Reviewed Sept. 29, 2012
I was having terrible abdominal pains. I finally hit my Life Alert button, and a man came on and I told him I needed the rescue squad. He immediately called them and stayed on the machine with me until the rescue squad arrived. I was very satisfied with Life Alert.
Reviewed Sept. 29, 2012
My mother experienced a sudden blood pressure spike. As soon as she and her caregiver pushed the pendant, Life Alert responded and an ambulance and med techs soon came. They treated her and took her to the hospital. The Life Alert person kept me constantly informed.
Reviewed Sept. 29, 2012
I was on the bathroom floor. My right arm was slightly bleeding. I pressed the Life Alert button and help arrived. The paramedics lifted me up very carefully and bandaged my arm. He had me seated on the chair and stabilized me. Thank you all.
Reviewed Sept. 29, 2012
I'm 92 and live alone and woke up feeling very dizzy and was afraid I would fall. I pushed my Life Alert button and they stayed on the phone comforting me until help came. It was very comforting and I appreciated it very much.
Reviewed Sept. 29, 2012
I fell and could not get up. I called Life Alert and they responded right away and sent help. They were very courteous and caring. The call to 911 was immediate. Everything turned out fine. I want to thank the agent for all the help.
Reviewed Sept. 28, 2012
Late that night I woke and needed to go to the bathroom. The bathroom separates my bedroom by needing to walk across the living room and a corner of the family room. I was sitting on the toilet when I suddenly fell forward to the floor. I injured my right arm and my left hand and could not move them. I pushed the Life Alert button and the paramedics were here right away. The hospital did x-rays and MRI and determined I was badly bruised but nothing broken.
Reviewed Sept. 28, 2012
I fell in the bathroom and my head was wedged between tub and wall. Life Alert called for help and the EMTs arrived quickly. The EMT lifted my head and neck and then lifted my lower part of my body to get me up. Another time I fell in my bedroom and hit the wall with my head and neck and had a huge puncture wound on my skin. EMTs came prepared with equipment to stop the bleeding and I went to the ER. In both cases Life Alert gave history of problems and stayed in commutation with me until the EMTs arrived. I'm very pleased and feel safe wearing my Life Alert watch system.
Reviewed Sept. 28, 2012
My husband had not been well for several days. The last 4 of those days he wouldn't eat or drink, anything. By this time I knew I needed to get him help, I called Life Alert. They got us the help we needed. The fire truck and ambulance was there quickly. The EMTs came in and talked to him and took him to the hospital in the ambulance. I got ready quickly to go with him. We are both very happy with the care they gave us. Thank you very much.
Reviewed Sept. 28, 2012
My father took a sleeping pill and went to bed. He woke up in the middle of the night, went to the garage, started his truck, locked keys in truck and went back to bed. Carbon monoxide warning was set off triggering the Life Alert alarm, which saved his life. Cops, fire department and ambulance showed up, came through the door in garage and gained access to truck. Life Alert saved my father.
Reviewed Sept. 28, 2012
August 24, 2012, shortly after arising from bed, I went into a diabetic coma, unconscious and laying on the floor. I began to return but sill no body functions. I was able to press my Life Alert button and the fire department, paramedics and family did arrive very shortly. Paramedics came into the house and provided assistance. I thank Life Alert for the wonderful help they sent.
Reviewed Sept. 27, 2012
I was extremely dizzy getting out of bed at night. I went back to bed, but the room was spinning. I finally pushed the button for Life Alert and they were very courteous and helpful. They sent EMTs and they were very kind and took me to the hospital right away.
Reviewed Sept. 27, 2012
I have A-Fib, my blood pressure was high and my pulse was 192, and this lasted for several hours. I finally pushed the Life Alert button and you answered immediately and sent an ambulance, and I went to the hospital emergency room. I stayed until I was back to a normal. Thank you.
Reviewed Sept. 27, 2012
I fell in my kitchen face down and couldn't get up. I pressed the Life Alert pendant and within minutes the paramedics and ambulance arrived and took me to the hospital emergency room. My face and forehead were black and blue for weeks. I still have one spot on my cheek. Thanks Life Alert for the wonderful help.
Reviewed Sept. 27, 2012
I was walking outside in my backyard and I bent down to pick up something, and I just lost my balance and went down. I pressed my Life Alert button and I heard the machine go off. They sent EMS to come and help me up. They were very nice and friendly. If I hadn't had Life Alert, I would have been out there for I don't know how long. Thanks very much.
Reviewed Sept. 27, 2012
I fell on the grass and was unable to get up. I pressed my Life Alert button and in less than 5 minutes the fire rescue team came. They come over the fence and helped me to my feet, and walked me to my house. They asked if I had been hurt, and told them I was just fine. I just needed help up.
Reviewed Sept. 26, 2012
My wife had a slight stroke. Her legs would not work and she fell. She called Life Alert and emergency units came and took her to the emergency room. Life Alert called all the family members and stayed on the line until she was in the hospital. Thank you.
Reviewed Sept. 26, 2012
My mother fell in her bedroom in the night and couldn't get up. She used her Life Alert button, and Life Alert called EMTs and me. By the time my husband and I got to her home (20 minutes from ours), EMTs were already there and had helped her up and checked her out. Thank you.
Reviewed Sept. 26, 2012
I fell in my yard and could not get up. Life Alert was very kind and sent help out. They checked me out and I was good. I feel very safe with it on me as I live alone and I know I will always have help.
Reviewed Sept. 26, 2012
My husband was in the bedroom bathroom. He called out to me and said he couldn't move. I went in and he was holding his head in his hand, saying 'my heart hurts'. He hadn't fallen but was sort of wedged in. I pressed my Life Alert button and it was wonderful. A person kept me on the phone until the ambulance came. I was amazed on how fast help arrived. I keep my Life Alert on me at all times. I was so happy to know it can help others not just me. Thank you.
Reviewed Sept. 26, 2012
I fell on my back and was unable to raise myself. Life Alert was very kind and helpful in helping me up. I have had them come out more than once and they all come out to help me. I have recommended them to anyone I know.
Reviewed Sept. 25, 2012
I was very sick and passing out. I pushed the Life Alert button and emergency vehicles were at my residence within minutes. Best thing I ever spent money on. I would not be without Life Alert. Thank you.
Reviewed Sept. 25, 2012
My mother fell and Life Alert called me right away. They were at her home within 10 minutes. They were very helpful and attended to her and checked her out and offered to take her to the hospital. The next day we took her to the doctors.
Reviewed Sept. 25, 2012
I had a severe headache. Life Alert answered my call at once and stayed on the line until my neighbor arrived. I am 91 years old so I have used Life Alert more than once and have told my friends about the quickly response.
Reviewed Sept. 25, 2012
I sat in a low chair and I could not get back up. I could not reach a phone and was not strong enough to lift myself up to my walker. I hit my Life Alert button I wear around my neck and they notified my sons and the paramedics. They arrived quickly and helped me up.
Reviewed Sept. 25, 2012
I fell when I staggered backwards when I bent over to pick up an object while on my walker. I was not injured in any way. I just sat down backwards. It was 11:15 p.m. and I did not want to call anyone so I used my Life Alert for the first time. You answered right away and sent help out to me quickly. Later you called to see if I was ok after the firemen left.
Reviewed Sept. 24, 2012
On 8/19/12 mom had a mini stroke and could not call me but pressed her Life Alert and you were on with her and called me and the EMT. Life Alert stayed on the line with us until we left the house. Thanks.
Reviewed Sept. 24, 2012
The Life Alert employee was very professional, calm and courteous. Although, my husband was there with me, the operator told us the things that we should do until help arrived. The paramedics arrived about 3 to 5 minutes of our pushing the button for help. Thank you for the operator.
Reviewed Sept. 24, 2012
My mom suffered a stroke and I used Life Alert to get help. They were excellent. My sister and I got it for her several months ago, and it has been the best choice we have ever made. Thank you for all your help.
Reviewed Sept. 24, 2012
I was alone and tripped over my own feet, and fell cutting my arms in a doorway and bumping my head hard on the floor. I pushed my Life Alert button and was responded to immediately. The way I fell I couldn't move so I was so glad the EMT people came quickly and took me to the emergency. I didn't break anything, so all was well.
Reviewed Sept. 24, 2012
I was trying to remove a bug from inside the house by putting a plastic glass over it and slipping a paper under and that was when I got bit. EMS arrived promptly and was very polite. They said to use ice if finger was swelling which was not necessary. I received a call later on to see if I was okay, which I thought was a very nice thing to do. Thank you, Life Alert.
Reviewed Sept. 22, 2012
My mother's emergency was that she fell in the shower and couldn't get up. I pressed the button and Life Alert responded within seconds and sent help immediately. The second emergency occurred in her bedroom when she fell on the carpet. I called Life Alert and they sent help within minutes. I was really impressed with Life Alert's service and rapid response.
Reviewed Sept. 22, 2012
I was having stomach pain with nausea and diarrhea. The Life Alert staff was very helpful and stayed on the phone until the medics arrived. I am very pleased with the quick response I received from Life Alert. Thanks.
Reviewed Sept. 22, 2012
My grandfather fell in his front yard and used his emergency bracelet to alert Life Alert. Paramedics were there very fast and checked him out. Life Alert staff called me and kept me notified up to the minute until he was safe. Thanks.
Reviewed Sept. 22, 2012
My husband was having trouble breathing. It was 2:30 a.m. so he hit his Life Alert while I was sleeping. A voice woke me up and I hurried in the living room where my husband was. They immediately dispatched an ambulance. Life Alert (again) was there for us. Thank you.
Reviewed Sept. 22, 2012
Patient fell to the ground while on a walk with a walker. He was unable to stand. Firemen came within 10 minutes to help him. They were efficient and courteous. The operator stayed on the line until medical people were cleared to leave. Thank you, Life Alert.
Reviewed Sept. 21, 2012
Life Alert was very reassuring when I fell and was unable to get up. The reporting person remained on the line, and when the medics arrived, he gave the necessary information to him. He also called the relatives to give the outcome. Thank you.
Life Alert Company Information
- Company Name:
- Life Alert Emergency Response, Inc.
- Website:
- www.lifealert.com
Media


