Life Alert Reviews

Life Alert got the ambulance we needed and stayed on the line until help arrived. We have always had a positive experience using Life Alert; very concerned and caring individuals on the line.

Mom was very weak, unable to walk and needed help - your company came and helped her. Got her to the hospital and I am thankful for the wonderful care she received.

I fell and Life Alert called the paramedics. They kept checking with me until help arrived. They also notified my family and kept them updated about what was happening.

During an emergency it is difficult to know what to do or who to call. With Life Alert, it was as simple as pushing a button and telling someone the problem. All other calls and details were handled through Life Alert.

I was sick, so I pushed the alarm for Life Alert. The person that answered the call was very nice and the ambulance was here in a few minutes.

My mother slipped in the tub - Life Alert dispatched EMS right away. They also called me to tell me what was going on. She feels confident living alone with Life Alert.

Twice I fell in my backyard and could not get up. Pushed my button and 4 great big fireman were there in no time at all. I tell all my friends - I would not give up my Life Alert.

I was out of state when dad fell. He was able to push his pendant and EMT arrived very quickly when he was unable to respond to the Life Alert base unit. Gives me great peace of mind.

I had to go to the hospital and Life Alert stayed on the phone until EMS came for me. Very comforting! I’ve been very happy that I got Life Alert.

Mom is 101 years old and lives in her apartment by herself. She was finishing her bath and could not get out. She pressed her Life Alert button and you called EMS and me. Good results. Thanks!

I was having severe chest and neck pain- trouble breathing. Pushed Life Alert button and got the help they called for me. They stayed on the line with me until help arrived. They notified my family.

We had a recliner that caught on fire and Life Alert responded immediately by contacting my daughter to let her know we were all safe. They are always courteous and helpful in anyway.

I took a fall in my apartment; I went to turn around and stumbled. I pushed my bracelet for help, the paramedics were very helpful. They came right away and helped me. I was very grateful.

Life Alert stayed on the phone with me until help came, worked on me before taking me to the hospital. Everyone was real nice and helpful and I thank all of them. God Bless.

My mom fell off the toilet while I was at school, and I hadn’t seen the missed call right away and the EMS was alerted quickly, it was reassuring to get home and see my mom had been taken care of.

Mom fell, pushed her Life Alert button. Daughter, son-in-law, and sister were all called. Paramedics arrived quickly and transported her to the hospital. We were very pleased with the quick response.

Mom fell at 5 am while trying to get to the bathroom. I was immediately called as was EMS. I was able to get to her quickly thanks to the call. Thanks, Life Alert, you are awesome.

I was fully clothed as I sat on my bathtub rail. I slipped backward into the day bathtub. It took two men to pull me out the tub. I will never be without Life Alert!

2 people in the house, and since we have had Life Alert we have used it 3 times. We have both fallen and the response was excellent. I’m more than happy with this program.

I fell and broke my arm. They answered/ responded to my pushing the alert button right away. They stayed with me until the ambulance arrived and were very reassuring.

My wife fell to the floor two different times and Life Alert called the fire station near our home, and they were there in 8 minutes. They also called two sons and me immediately. We love you.

Has saved my life 3 times! I have told everyone that Life Alert is the best investment I ever, ever made. I like knowing you call my neighbors and have help with me within five minutes.

Life Alert saved my life! They quickly sent an ambulance and EMT- assessed the emergency and took me to the hospital. Thank you!

I had bad chest pains and pressed the Life Alert button and in 5 minutes help came and they were great. I am 85 years old and we old people need this help. Thank you.

I had to call Life Alert 3 times and they have been WONDERFUL. I don’t know what I would have done without their help. Twice it was a heart problem, once I had fallen and couldn’t get up.

Mom was incoherent and unable to move/walk. Life Alert stayed on the line with her and also kept in contact with me (daughter). Their presence was a comfort. Mom went to the hospital.

Very good response - I fell on the floor and could not get up - I pressed my Life Alert and they were here in about 10 minutes and they had already called my 3 children at their homes.

I fell on the bathroom floor and was unable to get up myself. I was wearing the Life Alert at the time and pushed the button for help. Help came a short time afterwards. I was so happy that I had the Life Alert.

I was sick and hit my Life Alert, it helped me right away. They stayed on the phone until help came and she told them just what was wrong and what kind of meds I was taking. Love it.

My father’s blood pressure dropped dramatically. He called Life Alert and they called 911 immediately and then called me. I am really thankful he has your service.

I had a fall; Life Alert was prepared, EMS was here and my loved ones were contacted. I am very happy with your services.

What a comfort to know my mom can get help and reassurance during an emergency! We can’t say enough about your service, your commercials are so true and so much more! Many, many thanks to you!

My grandmother had a bleeding episode and Life Alert was very polite and helpful. I loved the fact that when the EMS arrived Life Alert had all of her information to provide to them.

Mother had difficulty breathing, the Life Alert operator stayed on the line with us while the paramedics came. It’s calming to know that there is someone else with you until help arrives. Thank you!

My mother fell out of bed. I was called by Life Alert and I arrived at her house when the police arrived. Shortly after there was an ambulance, I was very impressed with the service that was provided.

I was having chest pains pretty bad and used Life Alert. In a short time help was here and I was taken to the hospital. I would recommend Life Alert to anyone.

I suddenly found myself in excruciating pain and they were there for me as soon as I pressed my button. At the ER I learned I had suffered a fractured vertebra. Thank you, Life Alert!

I fell and injured my knee so I could not crawl to pull myself up. Life Alert is always courteous and helpful. I love my Life Alert and will not ever give it up.

When my mother left the stove on, smoke began filling the house and Life Alert notified her and let her know of the emergency. We are very grateful to Life Alert for possibly saving her life.

I had sharp pain in my left breast. I was trying to breath, but not very well. The pain stopped a short time after your help for me arrived. I’m very grateful for Life Alert. They were wonderful.

I fell out of bed and could not get up. I pressed my Life Alert button, soon help arrived and I had 4 sets of legs in my bedroom to pull me up. Thank you, Life Alert.

Tripped on something and fell. Leaned forward two far and lost my balance, both times I only needed help to get up and the young men were very helpful. Thanks.

I had awakened one night and had a very fast heartbeat. It kept on for a considerable time, so I called Life Alert. They came momentary and took me to the emergency hospital room. Very happy I had called!

She fell during the middle of the night. Life Alert contacted emergency services and then family. When it was decided she would go to the hospital, Life Alert updated the family.

I fell and couldn’t get up. So, I pressed the button and Life Alert staff came on and asked if I needed help. I said “yes” and they sent a rescue wagon here to help me up and take me to the hospital. Thank you for your help.

I fell down and was unable to get up. When the call went out the person called 911 for me and got me help. He stayed on the line till EMS arrived. Very happy with the Life Alert service.

I was unable to get out of bed so I used my Life Alert necklace to call for help. They were very prompt and stayed on the line. I was taken to the hospital but was released 8 hours later.

I needed help to get to the hospital. All I did was press my Life Alert button and help was here. God bless all your people, they are so pleasant with their help.

My husband had muscular dystrophy and I work. Life Alert is always there to help my husband - when I can’t be there. Thank you so much - you are great!

Life Alert saved my life. I was having a low blood sugar and could not get out of bed. Life Alert sent an ambulance and took me to the hospital. Thank you!

I was ill and the Life Alert rep. stayed on the line with me, always letting me know he was there, and asking about the EMS and police. It was very reassuring. This is the 4th or 5th time I have used your services. God bless.

My husband fell from an electric wheelchair; I could not help him so we contacted Life Alert. They came right away, very nice people, male and female. They didn’t leave until they were sure we were ok. My husband was not injured, thank God, and thanks Life Alert.

I had a seizure outside of the house. I fell on the side walk; when I woke up, I was unable to get up by myself. Life Alert sent the fire department right away. Thank you all so much, God bless each of you!

I was knocked down by the horses in the pasture. I pushed the button on the pendant. Life Alert contacted the ambulance service, my niece and my friend on the caller list. I was well taken care of.

Mother (86 years) fell and broke her femur - she activated Life Alert and had an immediate response. Thanks!

Person in question fell out (rolled out) of bed. Although right next to bed on the floor; person could not rise on own up to the bed. Three people came to help, lifted person onto bed – no broken bones or other problems. The three people came very quickly.

Mom has congestive heart failure and she was having breathing problems. The rescue squad and police were dispatched to the house. She received O2 and was ok.

Mom fell from bed and broke her hip. She activated Life Alert, but the speaker box was in the kitchen and they couldn’t hear her. They called the medics to respond, and me. As I was driving to her house, Life Alert called and said mom was being transported to the hospital so I diverted there.

Life Alert was really nice to call me daughter as I had posted signs through the house to please call before transporting her. I appreciated that so very much! I have told several people about your company and was told some people signed up with Life Alert.

I fell in my son’s backyard watering plants and could not get up. Life Alert was there within 5 minutes and took me to the local emergency. Very professional and polite. I can only highly recommend your services.

I live alone and on several occasions I’ve slipped and fell. I am now 90 yrs. old. Will be changing my situation before long - wouldn’t be without Life Alert.

My mother left a pan with grease on the burner, and it smoked the house up. Thank God I was called by Life Alert to inform me about what happened. Once again I thank God I have you guys for my rescue.

A window fell on my hand and crushed my middle finger on my right hand. The lady from Life Alert was very helpful. She stayed on the phone until the ambulance arrived.

I have used my Life Alert 2 times in a month. Service was wonderful, courteous, and fast. Everyone was wonderful, concerned, and stayed till the ambulance arrived.

Life Alert provided excellent service. They kept me informed of what was happening to my mother every step of the way. I recommend Life Alert to everyone not only for safety of a loved one - but for peace of mind.

I take care of my Aunt, my mother’s sister, while her son is in Afghanistan. I am not a saint or any kind of special person. But I have to leave the house for business and spent over a month trying to talk my Aunt into getting Life Alert system, that I would feel safer and endure less stress when away. Many times she has complained of the phone calls from minute lapses in power that triggered a response where I have received calls also. While she was annoyed, I was reassured she was ok. However, recently however, we experienced an overvoltage that went thru half the house somehow and just left the other side dead. The fire alarm in her room went off and woke her up along with the fact her oxygen maker quit. I heard her yelling and then could smell the burnt electrical smell from her surge protector which kept her oxygen equipment intact. It fried the Life Alert and I received a call our power was out, and let them know we took a hit.

Life Alert responded to a smoke detector alert at my dad’s house. They also called me and told me about the incident. THIS IS A GREAT SERVICE!

Life Alert answered promptly and dispatched help ASAP. Help was in my home in a timely manner and my problem was taken care of. I recommended Life Alert to everyone.

I sort of slid off my chair. I always have my Life Alert around my neck, I pushed it and everyone was here in very little time. I forgot to tell you I could not get up off the floor. Everyone was great. Thanks.

My mother has fallen twice since using Life Alert. We are very pleased with the service and the professionalism they have shown. As the daughter, it certainly gives me peace of mind!

Thank you to Life Alert for their assistance and professionalism during a recent fall in my apartment. Thank you for being there in an emergency and for everyday peace of mind!

When I fell from my bed and pressed Life Alert, the rescue team came immediately and picked me up. They are so friendly and willing to help whenever need be.

I can’t praise enough the Life Alert “phone contact” and speed of response. Also, the EMTs were wonderful. Everyone was professional and concerned. I have recommended this to anyone who will listen.

We couldn’t be happier with Life Alert service. It helps to know that someone is always there when we are at work. I have told several people about the peace of mind we get since he has Life Alert.

I fell, hit my head and cut my lip. Life Alert answered promptly and called paramedics. Since I live alone I had no one else to call on. Thanks.

The responder was in constant communication during the emergency- so that I did not feel like I was alone. It was the 1st time that I used Life Alert for an emergency situation. I was very satisfied.

I have nothing but something good to say about Life Alert. They were quick to get help and talked to me every minute until help arrived. I am pleased and thankful I chose Life Alert.

I was reaching for something and lost my balance. I went down and did not have strength to get up or even pull myself up. Thanks to Life Alert, I got help. Thank you.

My father fell during a transition from toilet to wheelchair. Dad used his wrist-band to call Life Alert. They responded immediately and help arrived within 10 minutes.

Fell during the morning hours (4am) and hit the button, Life Alert called right away. Phone too far away but they immediately sent help to lift me up. Always professional, thank you.

My mother slipped down and her caregiver could not pick her up. Life Alert called EMTs and mother was fine. I always recommend Life Alert to others because I know it works.

Life Alert have saved my butt so many times this year! I fainted while getting off the toilet - I awoke wedged between the tub and the toilet, and the paramedics were called by you and the guys had to pull me out and free me!

My mother fell in the kitchen, she pressed her Life Alert. The staff called the paramedics, me at work and my mom’s friend who is on our contact list. It is a great relief to have Life Alert for my mother.

Became very sick and the staff at Life Alert stayed with me until the life squad got here. It is very nice to know that you are not alone. I am very thankful that I chose Life Alert.

After a bad fall - Life Alert answered promptly and asked questions and help was almost immediate. My contact here stayed with me until they were sure I was ok. I am grateful to Life Alert.

Life Alert has helped me many of times as I have fallen. Hopefully, I will never be without it. Very nice company and good people.

Lost balance in the bathroom and fell across side of tub. Landed between tub and commode. Used Life Alert to get help. Response was very good and hasty. It’s the third time I have used it since having it.

Life Alert responded very quickly to my request for help. The person who answered my call was very courteous and assured me someone was on the way to help me.

Life Alert was quick to respond. They were courteous in answering. They called me by name, and responded promptly.

I had a stroke on a Sat. morning July 26th, and for the 3rd time since having “Life Alert” they saved me by getting me to the hospital of my choice on time. As always, they were excellent at their jobs.

My kitchen stove caught fire and firemen had to come to help. Life Alert was very helpful in contacting the fire department and my daughters.

My husband was trying to get out of bed and fell. He pressed his Life Alert button and was able to request assistance. The emergency staff responded immediately to Life Alert’s call.

I was experiencing extreme pain and felt like I might fall. I pushed the Life Alert emergency button and an operator answered in seconds. Emergency help responded within 8-10 minutes.

My sister was visiting from CA, she became ill very quickly. I pushed the button on my Life Alert; an ambulance was disbursed within 7 minutes. Everything was handled very efficiently. Thank you so much for your quick response.

I fell as I was turning off the lamp and could not get up. Pushed the Life Alert button and within ten minutes I had help and was taken to the hospital.

Husband - very short of breath - upon pushing the Life Alert button we shortly had an ambulance and a patrol man controlling traffic. We had a quick response to our call.

I was alone in the house, in the shower, when I experienced chest pain. I was able to get out of the shower and get my alarm button. I waited a bit hoping the pain would ease but it got worse and more symptoms occurred. So I pushed the [Life Alert] button and there was immediate response. They continued to talk to me though I couldn't hear them. I couldn't get to my hearing aids. They kept up the contact until EMTs arrived. I recovered well. Thank you.

The service has been nothing but excellent! My aunt had two falls and they responded quickly, calling me first, followed by all the other contacts. Would and have highly recommended this life saving service.

Had to call Life Alert on two different times due to side effects of low sodium. Life Alert was very prompt and courteous. Also both times got calls to check on my health.

My husband fell about 1:30 a.m., he could not get himself up. He pressed the Life Alert button. Very soon help arrived - the heroes from the fire department were there, they checked him for cuts or bruises - he was okay - thank you.

My father fell in the basement and broke his hip. Life Alert was able to get help to him and notify me of the fall. I now intend to sign up also! We are so grateful to Life Alert!

Life Alert has been there for my mother, whenever we needed them!! I can’t imagine not having Life Alert, thank you.

I woke up in the morning and I was so dizzy I could barely walk and I felt sick. So I called Life Alert and the paramedics came and took me to the emergency. My blood pressure was really high.

My husband did not sit properly when he sat down for dinner - so he fell. I tried to help him get up but was unsuccessful, so I pressed his necklace and talked to a Life Alert personnel who immediately dispatched help.

I was very pleased when I used my Life Alert button on my wrist. I called to say I needed to go to the hospital. They called the ambulance for me and it was here in no time! Thank you.

Fell and twisted my leg under my scooter. I got help within minutes. Life Alert was and always has been a life saver to me. Thank you so much, I always feel safe.

Immediate response - immediate contact with family- called ambulance after they called for permission. EXCELLENT! Mom is home and fine now.

Was having a horrendous nosebleed that would not stop, so the neighbor helped me but I finally pushed the Life Alert button and helped arrived very fast. They took me to the hospital and after a few days my doctor was able to take care of the problem.

My husband has seizures, and sometimes it’s very frightening. It’s very comforting to know that Life Alert is always there to help in a situation like that. Again thanks for being here for us.

I got Life Alert for my mother. She has now had 24/7 live-in care by a licensed aide through an approved home care services agency and has a doctor who visits her at home because she can no longer leave her house. I no longer need Life Alert. The company instructed me to have her doctor state, on the doctor's prescription pad, that my mom has around the clock home care and no longer needs Life Alert. The doctor faxed the prescription TWICE to the correct fax number and received confirmation that the fax was transmitted. Life Alert continues to insist that they have not gotten the fax and refuses to discontinue billing my mom.

I was having chest pain, shortness of breath and was very weak - The Life Alert staff stayed on line with me till ambulance arrived and kept checking with me to make sure my condition was not getting worse - they were able to give all my medical info to the ambulance people.

The Life Alert is truly wonderful. I had to use it three times the first week I had it. It is truly the best investment I’ve made in years.

Grandma slid off the bed and her legs couldn’t get her up, so she hit the Life Alert button. Paramedics came, helped her up, checked her out, made sure she could walk, and stayed until family showed up.

I could not get out of bed in the morning. I had very low sugar count so I pushed the button, within ten minutes I had a response. The attention I received was great - Life Alert was there.

I fell outside my apartment, and later that day started having pain. Suddenly, I was in severe pain and couldn’t walk. Life Alert got an ambulance here very quickly and stayed on the phone with my daughter until EMTs arrived.

Fell and could not get up - Life Alert responded quickly and assisted in getting me up and helped get me to the restroom and safely to bed. Very thankful for this service.

My mother fell and pushed her necklace. Life Alert called for help and then called me. Rescue was there by the time we arrived. I feel so much better knowing she has this assistance.

I fell and could not get up. I was not hurt but very uncomfortable. The medics came, picked me up, and made sure I could walk before leaving. They were extremely helpful.

I did not have to keep explaining my mother’s illness. The process was quick and no stress. I Love It!! I will continue to recommend Life Alert to as many people as I can.

My mom got up at night and she fell in her bathroom, she hit her button for help. The 911 was sent out to get her up. She is fine and due to Life Alert she was not on the floor for very long. Thank you, Life Alert.

My mom was bleeding and I was on my way to go to her house. She felt faint and decided to call - push her Life Alert button. The ambulance was there immediately and was there when I arrived. The staff was very courteous and helpful and prompt.

Life Alert called four people for help and stayed on the line with me the whole time until they knew I had everything taken care of and that I was ok. I was very well pleased.

Fell down the steps and was unable to move (had a compression fracture in back) and was in severe pain. Without Life Alert, I could have lied there for many hours.

Your service was very effective. The police was first to arrive at my mother’s house and they indicated your service knew all my mother’s medical information and was extremely helpful. Thank you!

I’ve used Life Alert several times and every time the service is fast and very helpful. That is the reason I’m still here today.

My dad had trouble breathing in the middle of the night. He pressed the Life Alert button and they dispatched EMTs to take him to the hospital. He’s doing fine and we worry less now that we know he’ll be safe.

I fell and was wedged in and could not get up. I never imagined that so many people would respond to my emergency. Life Alert notified everyone!

They had emergency people here fast as possible. I did not break any bones so they picked me up and put me in a chair. I could not get myself off the floor. I’m completely sold on Life Alert.

Dad is a repetitive faller and they have been very nice about contacting us and the EMS. We are very thankful for Life Alert. He would not be able to stay alone at night if it wasn’t for Life Alert.

I am 89 years old. I fell in the kitchen and could not rise, I pressed my Life Alert button. EMTs came immediately and saved me. They were courteous and strong. They saved me, all neighbors came IMPRESSED!!!

She fell during the night, she pushed her Life Alert button. The paramedics responded before I even got there. She had broken her hip, without Life Alert no telling how long she would have lied there.

You were there when I needed you. I will never be without my Life Alert on at home ever!! I will tell all my friends to be sure to get one, if they don’t have one already. Thank you!!

My mother couldn’t breathe and pressed her Life Alert. We are so happy she was able to reach for help and get to the hospital since we weren’t there.

Mom missed her chair and slid down the front of it. She is doing well and I want to “Thank you” so much for your attentive care and concern.

Life Alert was calling my daughter and had her here in a few minutes when I fell recently. They had paramedics here real quick when I fell on the driveway. I could not be without Life Alert!

Having chest pains, help arrived in just a very few minutes and calmed me down. I didn’t have to go to the hospital. Life Alert was very comforting.

Since my husband has had a stroke in June of this year, he has fallen quite a few times. Many calls were made to get him up. Thank god for Life Alert’s service that eases my stress.

My mother had Life Alert come in and talk to us about her getting their service. They left a contract and started the service. She wound up unfortunately going into the hospital. I was away on my honeymoon and I'm her only sibling. I returned home and they had already left a dozen messages. I talked to them and explained that she was in hospital on my cell phone. As I hung up they called her cell phone the second after. This went on at least 5 times a day - my house phone, cell phone, her cell phone in the hospital. We received over 150 harassing calls from them over her sending them back their contract. AT 1 POINT I GOT INTO A HEATED ARGUMENT WITH THEM AFTER THEY CALLED MY HOUSE 5 TIMES IN A ROW IN LESS THAN 2 MINUTES. They are despicable.

My father was having chest pains; hit the Life Alert button which the police department and ambulance responded immediately. They administered some medicine to help the pain. They transported him to the hospital. He was examined and released.

Mom has fallen a couple of times recently and the responders were there almost immediately. They were so gentle and caring and really put her at ease. It is such a comfort to me to know she will get a quick response.

I had pneumonia and Life Alert stayed on the phone the whole time and made me feel better, the whole time. They made sure the ambulance was here as soon as possible and they helped me to feel more at ease.

I fell out of bed and could not get up. All I could do was push the Life Alert button; my phone was in the den and out of reach. EMTs came pretty quick and picked me up. No bones broken or cuts (injured) from the fall. Thank you.

Patient was unresponsive to light stimuli and touch. We believe he had a TIA. Life Alert was very helpful, quick to respond and very quickly contacted EMS and kept checking in with us until paramedics arrived.

My dad was warming cabbage on the stove, he had on high heat, went to sleep and smoke alarm saved him and his house. 911 was called by smoke alarm, he would be gone without Life Alert!

Life Alert assisted mother when she locked herself out at night helping her dog. Life Alert responded timely and contacted family. They maintained in contact until completion.

Life Alert quickly responded. Police arrived quickly, were polite and helpful until medical staff arrived! All were supportive and friendly. All positive!

My remote control for the bed had fallen off the bed. Therefore, I could not get out of bed. Only one team came to help and that was perfect. Life Alert was responsible for their quick response.

I had fallen due to high temperature and infection. Life Alert was there in a timely fashion along with local police, ambulance and neighbors on emergency call list. They took care of me in fine fashion and I was grateful for timely the response to my call.

My husband had pain and was short of breath. I pushed the Life Alert button, someone came on and ambulance was here quick. The EMTs checked him and we went to the hospital right away, thanks to Life Alert.

My father had a syncope episode. He had to undergo pacemaker surgery. He has been in 2 different rehabilitation hospitals for 5 weeks, he just came home today 7/25/14. I was so pleased with the professionalism of the person who responded to the Life Alert call.