Life Alert Reviews

I fell in the bathtub and couldn't get out. I called Life Alert and they sent help very fast and lifted me out of the tub and put me on a stretcher and took me to the emergency room. Thank you all so very much for the quick response.

This Life Alert service is greatly needed. It helped my mother when needed. The staff is superior and I thank you for all the years your service was provided to us. I continue to recommend your service to others in need. Thanks again for your service and help.

Life Alert responded immediately after the emergency call, and they saved my life. I was taken to the hospital emergency and was in the hospital one week. I am recuperating at home. I shall always be grateful for Life Alert. Again thanks.

Within 5 minutes of my call to Life Alert, the fire department and ambulance were here and took me to the hospital. They were so helpful and stayed with me until I was admitted to the emergency room. I want to thank them for their assistance. I am really glad I have Life Alert.

Life Alert responded quickly, calling 911 as soon as the operator heard mom's symptoms. Then he called me and waited on the phone with me to be certain EMTs responded and were there to help. Very happy with this service in this emergency. Thank you.

I fell down coming out of the bathroom. The 1st responder was here within 12 minutes, then the firemen. They helped me up and brought my walker. They also notified my son and my daughter of the situation. I was shook up but my feet are alright. Thank you, Life Alert, for sending help.

The call to Life Alert was handled very well. I fell off the bed at 1:30 a.m. and I couldn't get up. I pushed my button and the gentleman answered promptly. They stayed online until help was there and called back after they left. I could not have asked for better service. Thanks.

I fell and hit my head and when I tried to get up, I couldn't; so I pushed my Life Alert button and even though I couldn't hear well, I knew someone would come. Sure enough within about 10 minutes the EMS arrived and I went to the hospital. Thank you.

Mother fell getting out of bed. She pushed the Life Alert button, and they responded and called me (daughter). My husband was able to go to mother's house and assess the situation. Life Alert stayed on the line talking to mother and son-in-law. When the situation was deemed safe, Life Alert was satisfied and signed off.

In the month of February, my husband fell down several times and the last one was critical. Doctors had to do surgery to save his life. Each and every time the Life Alert staff was well trained professionally, kind, listened and advised me on what to do during our emergency. Thank you all so much.

I developed a virus that suddenly caused vomiting and dehydration. I fainted in my bathroom and when I came too I could not get up. I fortunately was wearing my Life Alert and pushed the button. You answered at once, and help arrived to transport me to the hospital. I am so grateful to you.

On January 12, 2013, I tripped and fell in my apartment. I always wear my Life Alert so I pressed the button. The response was immediate. My neighbor and your paramedics were there in less than five minutes. I was checked carefully, I had no broken bones but lots of bruises. They and Life Alert service are wonderful.

My wife fell on concrete. She did not sustain any fractures but she was very frightened. The Life Alert people were very fast, careful and considerate. They discussed her situation briefly with me and then took her immediately to the ER.

I fell in my bedroom and I being the complete, 'I've fallen and I can't get up', pushed my Life Alert button and it was answered promptly. The representative was great; they dispatched the fire department and sympathized with me to calm me down. Thank you.

My mom was feeling faint and within minutes both I and my brother were notified, along with the ambulance. Once the paramedics arrived, Life Alert called and spoke with one of the paramedics and exchanged information. One of them said that was really nice that Life Alert did that.

I'm 80 years old and just out of the hospital and not steady on my feet. I reached for a piece of paper I dropped and I fell down lightly. I couldn't get up and I tried and tried but I finally had to call for help. Life Alert came and picked me up, and I wasn't hurt. Everything turned out ok. Thanks.

I fell on my floor, but I was not incoherent. As soon as I pressed the button, Life Alert answered immediately. The operator called my friend and a neighbor next door who had a key. I was very well taken care of by the help that came. Wonderful job.

February 1, 2013 I became quite ill. I needed help to get to the ER, so I pressed the Life Alert button and help arrived in about 10 minutes. The person I talked to was very kind and helpful. She talked slowly, clearly and calming, which is necessary when dealing with people that are hurt or thinking that they are going to die. Thank you for the help I received.

My father woke with extreme vertigo, and he was unable to sit up or get out of bed. He was able to use his Life Alert to call 911. The EMS was able to come and take him to the hospital. Great service as always. Thank you, a grateful daughter and grandchildren.

I slipped and fell in my bedroom. My wife was unable to help me up, so we called Life Alert. The lady answered immediately and asked what my emergency was. When I told her, she called the paramedics. My wife was on the line with her until the EMTs arrived. She was very, very helpful. The paramedics helped me up and gave instructions to my wife. Thank you.

I became dizzy and fell in the bedroom. I broke my glasses, and I couldn't get to a telephone. I pushed my Life Alert button and they called 911 right away. The first responders came and an ambulance. I was checked out and everything turned out ok. I did not have to go to the hospital.

I was having fast heart beats at 168 and felt weak. I used my Life Alert button and when emergency arrived, they were very helpful and rushed me to the hospital. My heart beat was checked and pressure taken care of. Very good Life Alert. Thank you.

Twice I fell in my apartment and couldn't get up. Life Alert was pushed and help came within a short time and helped me to my feet. No hospitalization was necessary. Needless to say, I am very happy I have the Life Alert service.

Mom fell outside. A neighbor found her and carried her inside. He called me and I told him to push her Life Alert button. In minutes a life squad was there, and we talked and they transported mom to the hospital. All in less than 30 minutes. What a wonderful service to have. Thank you.

Life Alert asked me what was the emergency, and I told them my husband was having trouble breathing. They told me help was on the way and kept talking to me until help got here. We would not be without Life Alert. They are a wonderful help. Thank you.

I was choking and was having a hard time breathing, so if I didn't have my Life Alert, I wouldn't be here to tell others about Life Alert. It saved my life. Thanks to my Lord and the help that was there for me in my time of need.

I took a fall in my kitchen and could not get up. The Life Alert staff arrived rather quickly and helped me to my feet. I had no serious injury but could not have managed without their help. Thank you all so much for the quick response and service.

I was having a terrible time breathing and my legs were swelled up. I pushed my Life Alert button and the gal came on and asked what was wrong. I told her and she called the EMTs and got me on the way to the hospital. I spent 4 days in the hospital.

Within 10 minutes of getting up in the morning, I bent to get oatmeal out of the cupboard and almost went to my knees. I held onto the kitchen counter and slowly inched my way to a chair. I waited about 20 minutes hoping the pain and muscle spasms would stop. They didn't so I pushed the Life Alert button and summoned help.

I suspected that I was having a heart attack. I pushed the Life Alert button and within 2 minutes was contacted. Instructions received and help arrived within 10 minutes. I was checked and taken to the hospital. They kept family informed of the progress and which hospital I was taken to. Thank you.

Life Alert provides calmness in extremely tense situations. My mom feels safer just having the necklace around her neck. And the help that is provided is wonderful. They respond quickly and always have the important medical info needed. Thank you.

I was having weakness of limbs, a shaky feeling, and a little confused. Because I have had a light stroke, I just felt my symptoms warned making sure. The Life Alert staff was very kind and supportive of me and reassuring. I am glad I have Life Alert and got the help I needed.

My neighbor had fallen when we were transferring her from the kitchen chair to the wheelchair. Her legs are very weak leaving me no time to switch chairs. I was able to help her land softly without injury and we called Life Alert for a non-emergency lift up. They responded right away and help was on the way. Thank you.

I had just had Life Alert installed that morning and fell in the hallway hitting my head on the corner of the wall. I was able to get up, but noticed the back of my head was bleeding. I called Life Alert and they took me to the hospital to get stitches.

On Sunday, February 2, I fell in my bathroom and injured my forehead and left hand. I activated my Life Alert button and in about 15 minutes the paramedics and my stepson arrived and took me to the hospital. At the ER my wounds were stitched up and I was released to return home. Thank you.

I was sick in bed when I was awakened by Life Alert. My wife had gone to the basement to do laundry when she suffered a hemorrhagic stroke. She was able to push her pendant button to alert Life Alert who called 911. My wife was in the hospital 26 days and is now home recovering. Thank you.

My father was talked into getting the Life Alert system from the local senior center. He couldn't afford the system but Life Alert sold it anyway. Interestingly, they use a non-retractable direct withdrawal. He had surgery a few months ago and has been in a rehab center full time ever since. I called Life Alert to see about discontinuing his service or making changes to the billing because he's not home and because of the hospital bills, their withdrawals are causing bounce fees every month. I called to try to work something out but they are holding to the fact they have a three-year contract and no early releases are possible except death or over six month in the home. I can send the units back but include a check for the remaining two and a half years left on the contract. Really, something to steal from the poor and elderly. I don't recommend these slimy crooks to anyone.

I fell and could not get up. I am 80 years old and live alone. Thank God I have Life Alert. I recommend Life Alert to all my friends. I have two knee replacements, arthritis and a torn rotator cuff so I really need help to get up. Your service is wonderful and I am very glad to have it.

I started a fire in my fireplace, not knowing the flue had been closed. Smoke filled my room and set off the Life Alert. They immediately called the fire department and my daughter. They arrived quickly and got all the smoke out of my house. Later they did call me to check up on me to make sure everything was ok.

When my mother pressed the button, Life Alert answered right away. They kept my mother calm and help came right away. They called me to let me know of mom's situation and then later did a follow up call. Keep up the good work. My mother feels very safe. Thank you.

My mom fell in her home and could not get herself up. She pressed her Life Alert button and was immediately helped. The fire department responded as well as the others listed on her response list. We are very, very pleased with the service. Thank you.

My wife took some medication that made her dizzy and confused. She fell and severally bruised her face. I pressed the Life Alert button and the emergency personnel arrived within 15 minutes of my contacting Life Alert and transported her to the local hospital ER. Thank you.

Life Alert saved my mother's life more than once. Everyone should have Life Alert. It's a life saving system; it's quick, easy and saves lives. The people are great and very helpful. Thank you and God bless you.

The response from Life Alert was quick and very efficient. Help got to me quickly. I have recommend Life Alert to many people. It gives me peace of mind to have it as my security, since I live alone. Thank you all so much.

Great job with my mom. The operators and staff put all of us at ease. The next day there was a call back to see how mom was doing. That was very nice and a very thoughtful gesture. Thanks Life Alert for the support and the help we received.

My husband fell out of bed and I could not pick him up. I used the Life Alert button and the firemen came and picked him up to be transported to the ER. He took an overdose of insulin. He was checked out at the ER and was doing ok. Thank you for your service.

I am a diabetic and I realized I was in trouble and pushed my Life Alert button. I received help right away and was extremely grateful. The Life Alert people also called my friends from my contact list. I was so grateful to see the familiar faces. Thanks for all the help.

The best thing I did was I joined Life Alert. They are always very courteous and helpful in every way. They also stay on the phone until help arrives which keeps me calm. I am very happy with Life Alert's service. Thank you.

I fell really hard on both knees and had no strength in my legs to get up. I called Life Alert and the paramedics were here in approximately 5 minutes and my family arrived a few minutes later. The response to my emergency was fantastic. Getting Life Alert was one of the best things I ever did. Thank you.

I was watching TV and received a phone call. The phone rang and I got up from the sofa and fell between the sofa and coffee table. It was a small space and no matter what I did, I couldn't get up off the floor. I looked down at my Life Alert necklace and pressed the button and my Life Alert answered and I received help right away.

The morning of January 13, 2013 I sat up on the side of my bed and felt very dizzy and disorientated. After a bit, I stood up but I was unsteady and fell backwards onto the bed. After lying there for a bit I got up, but I was still somewhat dizzy. I dressed myself and called Life Alert. They responded quickly and took me to the hospital. Later I was diagnosed with vertigo.

Mother was having hard time breathing. Her caregiver called Life Alert and immediately the paramedics were there to take mom to the ER. She was admitted with fluid on her lungs, weak heart and kidneys. She was released to go home 2 days later. Thank you, Life Alert, for sending help.

Life Alert had the ambulance at my apartment in minutes. I was having trouble breathing, and it was wonderful to hear a voice talking to me, and you knowing they are there helping you. I am confined to a wheelchair and I live alone. It is wonderful to know someone is helping you in an emergency.

The Life Alert team you sent is top notch. They were here in just a few minutes after I pushed my little call box. You always check to see if I hurt myself and always know what to do. They made sure I was comfortable and if I needed any other help. Much kudos to all, thank you.

I was staying with my 95 year old friend who started labor breathing. Instead of calling 911 and waiting to answer the many questions they ask, I hit the Life Alert help button. I got an immediate service and was told an ambulance was on the way. What a great service Life Alert is.

I called for help and as usual the Life Alert staff was wonderful. They followed through and I got help very fast and my contacts were called right away in regards to my situation. I am so confident in Life Alert knowing that I have the help I need since I live alone.

My wheelchair flipped over landing me on the floor and the wheelchair on top of me. I didn't have a phone nearby, so I activated my Life Alert button, and they arrived shortly. My experience was very good. Thank you to all who helped in my situation.

When I fell on my deck, I couldn't get up (I broke my hip). I pushed my Life Alert button and it worked wonderfully. If I didn't have my Life Alert, I don't know how long I would have lain there. I am so thankful that I had one. Thank you all so very much.

Life Alert staff helped me during an emergency the other day. They were just wonderful people; kind, gentle, cheerful, and efficient. They made me feel very comfortable knowing help was with me. I thank you very much. I am 85 years old and a disabled person living alone.

Life Alert responded immediately following my directions to come to my overhead garage door. They worked quickly and immediately, and took me to the emergency room. One of my calls happened on a Friday evening and the other one was on the following Monday evening.

The gas line in the laundry room ruptured causing a gas line fire. I used the Life Alert button and the dispatcher was very understanding and reassuring. He was so kind in putting up with a hysterical female. He was deeply concerned not only with my safety but also the safety of my pets. The fire department came within minutes and helped me with the situation. Thank you.

I fell down 13 steps, so I pushed the Life Alert button and they answered at once. They were there with the ambulance and took great care of me. I am very happy with your service and all the help you have provided for me. Thank you again.

My husband lost his balance and fell backwards onto his back. I couldn't get him up, so we used our Life Alert. They asked me questions about how he was feeling. They contacted the fire department and paramedics, and they were out to the apartment within 3 minutes. Thank you so much.

We could not be more pleased with Life Alert. The whole time we have had contact with them has been perfect and we have recommend them to 5 people already. Continue the great work and service. Thank you to all who have helped us.

On February 7th, I fell in my bathroom and I was at home alone and it was night time. I immediately pushed my Life Alert call button and received an immediate response. The ambulance crew got to my home immediately and helped me to my feet. Thank you, Life Alert.

I had a bladder infection that kept me from moving, and the pain was strong. Life Alert helped to keep me calm as I really could not move as I hurt so badly. I truly thank your staff for your calmness and keeping me focused till help arrived. Thank you again.

For one year I battled a leg ulcer (close to my right ankle). For no reason at all I had a massive bleeding from the ulcer and ended up in the emergency room twice four weeks apart. Life Alert was very fast in their response and is always very helpful and courteous. Thank you, Life Alert, and God bless you all.

Life Alert was very responsive and quick, and the staff was very courteous. My son happened to be visiting me and he was very impressed. I am very thankful I have Life Alert. All elderly and those living alone should have Life Alert. Thank you for such a wonderful service.

I needed help to get to the hospital ER. The responder talked to me and kept me comfortable and unafraid. When the EMTs arrived, they and the Life Alert personnel made sure they all had the full and correct information before I left my house. Thank you.

The power went out causing the oxygen to stop working. Life Alert's quick response had the firemen/paramedics at my house promptly. They were able to ease my anxiety over the situation and hooked up the portable oxygen machine. Thank you.

We needed the ambulance to get my father to the hospital right away. I hit his Life Alert button and they notified the ambulance and stayed with us to let us know that the ambulance was en-route. It was very comforting to know help was on the way in a stressful situation.

I fell one time and Life Alert stayed on the phone with me until help arrived. Second time my chair broke and Life Alert notified help as quickly as possible and stayed on the line with me until help arrived. I am very satisfied with Life Alert and all the help they have given me.

Life Alert responded immediately and stayed on the line. They even stayed after the EMTs arrived and until they knew I was all right and until they knew we no longer needed their help. Life Alert kept me from being afraid. I thank them all very much.

Life Alert was there when I wasn't. I love the fact that someone remains on the line with mom until the ambulance arrives. Thank you, I feel better allowing mom to live by herself, because I know when she needs help, you will be there. Thank you.

I fell and could not get up. I pressed the Life Alert button and immediately the Life Alert telephone pad said 'Emergency.' They asked if I was ok and I said, 'No,' and that I need an ambulance or medical help to get me up. Help came right away and helped me back on my feet. I did not need to go to the hospital, just needed help up. Thank you.

I fell later in the evening in my bedroom. I was unable to get up off the floor. Life Alert sent the firemen and everyone one was so nice. Nothing was broken and everything was ok, so they helped me up and put me back into bed.

I pushed the Life Alert pendant for help. Life Alert answered in seconds and even stayed on the line when paramedics arrived till they left with me and we arrived at the hospital. Everyone was very caring and very nice. I am glad I have Life Alert as I am susceptible to falls. Thank you again.

I awoke with severe pain and I realized that I might be having a heart attack. Life Alert responded immediately and sent an ambulance and kept in touch until the medics arrived. They also notified my family of the situation, as well as doing a follow up telephone call. That was very much appreciated.

I would not be alive if it wasn't for my Life Alert. It is my safety net; I would be afraid without it. I've used it to get me help, and the police or ambulance would be notified to take me to the hospital. I would not be without Life Alert. God Bless you and Life Alert.

Life Alert is the best thing a person who lives alone can have. They responded very quickly to my call and everyone there was very kind, courteous and very helpful. Life Alert is great and it gives me peace of mind knowing help will be there right away.

I was amazed at the service given to me by Life Alert during my emergency. The operator kept me informed of calls to my contacts etc. She said the medics were at my door and they walked in at that same time. Thank you all so much.

I had a bout with the flu. I passed out, but with the assistance of my son, we called Life Alert. Life Alert was on the line and had emergency people in place before I was able to get up. Everything was taken care of right away.

I had developed an infection and my legs had become so weak that I could not get up from a chair. I used the Life Alert button and the staff got me to the hospital right away. It was wonderful to have Life Alert. I did not know I had the infection until I got to the hospital. Thank you so much for your help.

My dad slid off his bed. He called Life Alert and they contacted the ambulance/paramedics to come in and help lift my dad off the floor and back into bed. He was fine, no broken bones or need of going to the hospital. The situation was taken care of quickly and efficiently.

My husband started having a nose bleed that lasted for hours. I arrived at home and noticed the bleeding. He was feeling light headed so I called Life Alert for help. Within minutes the ambulance came and he was taken to the hospital. My husband was hospitalized for 2 days.

I had a problem with my breathing after getting a viral cold. My daughter used Life Alert to call 911 and they were very courteous. The EMTs got here quickly and I was taken to the local medical center. I was admitted for a week and now home recuperating. Thank you.

I fell and pushed my Life Alert button. I could not reach my phone but EMTs were called and Life Alert stayed on the line until help arrived. Once help arrived, I was transported to the hospital. Life Alert called my family to let them know my situation and which hospital I would be at.

My mom had to use Life Alert twice and there was someone that got there right away. I'm so glad I got this for my mom; it gives me peace of mind now knowing she has help right away. Thank you; mom likes her Life Alert.

I fall frequently and I have called on Life Alert often. They came very fast and are very courteous and helpful. Life Alert always notifies my two daughters when I call for help so they are able to meet me either at home or the hospital. Thank you.

On Thursday night I got out of my chair to answer the phone. My feet slipped on the hardwood floor, and I fell and broke my right arm. I tried to get up for a while but I had bad pain. I called Life Alert and was pleased with the response and they came quickly and were very compassionate and helpful.

I live an hour away and Life Alert was 'Johnny on the spot', when my dad fell. I was able to be informed immediately and was in contact with my dad in about 10 minutes. Thank you all for helping my dad so quickly.

I was sitting down in my couch and I couldn't get up. I had no one around me, so I called Life Alert. They were here about 5 minutes from my call and they helped me up and took me to my bedroom. Thank you again to all the staff at Life Alert. You are all wonderful.

I had an onset of a possible stroke on New Year's Eve. Life Alert contacted the ambulance and they arrived immediately followed by first responders, and I was promptly taken to the emergency room. Life Alert followed all procedures as described to us. What a life saver. Thanks.

My husband fell in the bathroom. Being 82 I certainly could not pick him up. I rang or rather pushed my Life Alert button. Life Alert was immediately there and I told them my problem and help was on the way immediately. They picked him up and got him back to bed. Thank you, Life Alert.

Life Alert responded immediately. The gentleman stayed on the line with my son encouraging him the entire time until the ambulance left the house with me for the hospital. My son was very appreciative for this support.

I am 96 years of age. I live alone and had a stroke, so I touched the Life Alert button and an ambulance was here in just a few minutes and they saved my life. Another time I had fallen and again Life Alert was there to help me. I think all people should have Life Alert.

I had an unstoppable nose bleed (blood everywhere). Thank God for Life Alert, they are a blessing from God. Life Alert workers were so kind and helpful (I love them). They took me to the hospital in the ambulance where I was helped and treated. All is well. Thank you.

I fell in my kitchen. I pushed my Life Alert button on my necklace. In about 15 minutes help was here. They called me by my first name which I thought was very nice. I am so glad that I have Life Alert - everyone there was so professional.

Help came, took the vitals, and reassured my husband that he'd be ok. They encouraged him to stay calm, and made note of his medication, personal information and other important details leading up to the event. I'd like to thank Life Alert for being on time, caring and so knowledgeable.

I was having an asthma attack; the lady from Life Alert was calm and told me to unlock the door and to take a deep breath. She was on the line when help arrived and offered any assistance needed. This was my second time to ask for help and both were very positive. I'm so glad I have Life Alert.

My mother got sick around 9:30 p.m. I was out of town and the Life Alert operator was able to make contact with me. She let me know that my sister was there and that EMS was on the way. The operator was able to update me until I got back. Thank you.

The Life Alert staff was very efficient and very kind through the whole process. They stayed with me and talked to me the whole time we were waiting for the ambulance. I am the daughter-in-law of the patient, and I would definitely and already have recommended Life Alert.

I had a seizure and woke up confused. Life Alert was a life saver as no one else was home at the time which was around 8 a.m. on 12/14/12. Thank you for your valuable service and sending help to me quickly.

My mom fell in the breakfast area and broke her hip. She was able to push her Life Alert button. Life Alert sent the emergency service and they helped me up and took me to the hospital. Thank God for their help.

Mom fell and Life Alert called right away. I came right over and 911 were right behind me. Life Alert stayed on the phone with mom till help arrived. I would recommend this to everyone. They were very helpful and courteous.

I called Life Alert and within minutes the cops and ambulance were here. Life Alert stayed on the line until all was handled. I am so glad I have Life Alert; this was my first time to call them. Thank you all for the help.

I was very happy I had my Life Alert. I fell in the kitchen which wasn't the first time. I'm 83 and when I fell in the driveway, that was when I decided to get Life Alert. You're never alone when you have it. The person stayed with me until I got help. Thank you.

I fell down and needed help to get up. There are always 2 people that come to help. Life Alert is always very polite and friendly. They picked me up and put me back in my chair and I'm so relieved for their help. I do recommend Life Alert to anyone I think might need help.

My mother had fallen and could not get up. Life Alert called the local EMTs and when I arrived, they were there along with a police officer. They already had her sitting in a chair and she was fine. We had her transported to the ER just to be sure nothing had happened to her.

My mom's pacemaker battery died. I summoned Life Alert using her pendant. The paramedics and fire truck responded in 5 minutes, followed by the ambulance 2 minutes later. Thanks for the great service and peace of mind.

I was experiencing chest pain. The Life Alert staff member answered my call and arranged for EMTs to come to my house. They stayed in touch until I left in the ambulance. The staff member reached a family member and another contact person and let them know what my situation was.

I fell in my bedroom and did not have the strength to lift myself up. EMTs response was quick and was able to get me up without having to go to the hospital. The Life Alert agent was on the phone the entire time and was very helpful. Thank you.

Life Alert was prompt to come. It was bad weather and they covered me well with a blanket so that I didn't feel cold. They sure were very considerate of me and made me comfortable the whole drive to the hospital. I'm very satisfied with Life Alert and the help I received.

My father was rushed by ambulance to the hospital. I was very impressed with the way Life Alert handled the situation. Both Life Alert and the ambulance personnel were quick and efficient. They may have saved my father's life. Thank you.

I'm very satisfied with the help I received. I lost control of my walker. I fell into the wall and I was bleeding a lot from my head and nose. The ambulance took me to the hospital and treated me. I was given an x-ray and then after 3 hours I was sent home. I am now healed and doing much better. Thank you so much Life Alert for the help you sent.

We've had to use Life Alert a few times these past months. My mom is 81 years old and fragile. When we needed Life Alert you were there promptly and professionally. Thank you to all who has helped us in our time of need. I would recommend Life Alert to anyone.

I had fallen against a table trying to get out of bed. The paramedics were here in a matter of minutes. They checked me over and I was ok - nothing was broken. I chose not to go to the hospital as I was ok. Thank you Life Alert. I am glad to have you.

My husband slipped and fell and could not get back into bed. The paramedics came in about 15 minutes and got him up and checked him over and got him back into bed. We have recommend Life Alert to our neighbor and she now has it also.

My mother had fallen in the bedroom and hit her head. She could not get to a phone to call us so she used her Life Alert pendant to call for help. They spoke with her and called her family. EMS arrived quickly to help her. She felt safe and appreciative to have contact with Life Alert.

I live alone, so in the middle of the night I woke up and couldn't move. I hurt all over. I pushed the button and I had an immediate response. I'm so glad I had my Life Alert. I ended up in the hospital and had surgery on my hip. I am very grateful for Life Alert.

I ordered a Life Alert for my mother. I live 2 hours away and travel frequently. I am an Air Force Reserve Lt Col and Major Airline Pilot. I received a call (from the Ft. Lauderdale office) inquiring why I hadn't installed the system. When I tried to explain that I had been out of town and just got ill myself, and that I did not want to go to my 79-year-old mom with my having the flu, the person (Ken **) was very condescending and abusive to me. He stated that I was not helping my mother as I should and the system needs to be installed right away. I told him I would try to do it in the next couple of days as my illness permits, but not guarantee it. He said, "Ok, you will do it tomorrow or the next day!" Again, I stressed for him to listen to me. He called me a "tough guy over the phone" and said I wasn't protecting my mom. I asked for his supervisor and he refused! He then hung up on me!

I could not pull myself off the floor. I pressed the Life Alert button on my wrist and rescue trucks arrived within 15 minutes. They notified my son and niece, and they came over quickly. Thank you for your service and help.

I am the caregiver and the patient fell in the evening and pushed the button for Life Alert to get help. You responded very quickly and she received help within minutes. She is very pleased with your service.

My walker rolled away from me, and I fell and couldn't get up. I pushed my Life Alert button and got help from you immediately. You called my daughters and they came, so did the ambulance. They checked me out and I was fine. They helped me up and everything was ok. Thank you so much.

I tripped in my den and fell down. Because of two new knees I couldn't get up. I pressed the Life Alert box button and got help. The operator was very pleasant and courteous. The fire department arrived shortly after and helped me up and made sure I was not hurt.

I pressed the Life Alert button and after a few minutes a voice came on and asked if I needed help. I told them I did, and they sent the fire department and the ambulance. When they arrived, I was taken to the hospital immediately.

I called Life Alert and informed them that I was having chest pains. In a very short time they were there to help. I was taken to the hospital where I spent 2 days. My experience with Life Alert was very positive. Thanks.

I tripped over a rock in my yard, hit my head and could not get up. When Life Alert arrived, they helped me get up and looked me over to see if everything was alright. They were very courteous and they walked me back into the house to check me again. Once they knew I was fine they left. Thank you.

I fell and peeled the skin off of my right knee. I am a heavy bleeder and was taken to the hospital ER, and had x-rays of knee and leg taken (no breaks) and the wound was washed out and disinfected with antibiotic cream and pressure bandage.

Heating pipe broke in the dining area releasing hot steam and water. The wood and walls were burnt and mom could not shut the valve off. Life Alert called the fire department and in 2 minutes they responded and arrived. The fire department shut off the valve and checked the boiler and burnt areas. Thank you.

I stumbled and fell in my bedroom and couldn't get up. I called Life Alert and you called the fire department and my daughter. The fire department got me up and my daughter took me to the hospital and they checked me out. Thank you.

My wife fell backwards and tried to prevent falling by using her right hand to catch herself. In doing so she broke her right humorous bone, so I pressed the emergency Life Alert pendant. Help arrived in approximately seven minutes and she was taken to the hospital.

I simply don't know what I'd do without you. I fainted, fell and cut my face and Life Alert came and rescued me. They took me to the ER where the hospital admitted me. Thank you so very much for the quick response and help.

Joining the Life Alert program was one of my better moves. I feel so much comfort just knowing that I have someone watching over me. Thank you to all that has helped me and for responding to my call quickly.

I fell and I knew I was hurt so I thank God I had my Life Alert on. The ambulance came to my home fast and took me to the hospital. Everyone was so kind and knew just what to do. I had a broken elbow and a big lump on the head.

The people of Life Alert were a great help to me. They stayed on the line and talked to me while we waiting for help to arrive. They talked to me to help keep me calm and reassured me that help was on the way. Everyone was so very nice.

I would recommend Life Alert to everybody. They sent help to me real fast and I was very happy I had them. They were here fast and got me to the hospital right away. I needed 4 units of blood and was very weak. Thank you.

I used Life Alert one time in early December 2012. I had injured my eye and could not drive to the emergency per doctor's order. I called Life Alert and asked them to ask the ambulance to not put their sirens on and they told them not to. The person from Life Alert kept calling and reassuring me help was on the way.

I fell or slid off the bed. I could not get up without pain. The Life Alert operator got some of the firemen (2 of them) and they were here in a very short time and very nice. They picked me up and made sure I was ok and put me back in bed. I was not hurt at all. Thank you.

Life Alert stayed on line until emergency responders arrived and neighbor came over. They stayed on the line until emergency squad dismissed them. Our daughter was also called and arrived at the hospital. Thank you for sending help.

When I slipped out of my chair and tried to get up I couldn't so my friend said, 'Press your button for Life Alert.' I did and they came to me in less than 15 minutes which was a blessing. Thank you all so very much.

My mother fell and Life Alert was immediately notified and there within minutes. They called me to inform me of the incident. They also made my mother feel much safer knowing that help is there when she needs it.

My mother has had to use Life Alert 2 times and they responded right away and called me and they were there by the time I arrived. They were very helpful and professional; it made me feel more at ease to know that she has Life Alert.

Dealing with Life Alert has been a complete nightmare. I've wasted thousands of dollars due to their greed. My aunt has some mental and physical problems and was required to have Life Alert equipment for about 3 months. After the 3rd month, she was moved into an assisted living facility and didn't require use of the equipment. I called Life Alert and was told that I had to keep the equipment for 2 years even though we had no further use for the equipment. Of course I was upset, but I felt I had no choice but to keep the equipment for 2 years.

I fell over backwards without any warning signs, and for over 30 minutes I tried to get up. I should have called Life Alert right away, but when I did the fire department was here in short order and helped me get up. What a wonderful service.

My father fell in his bedroom. Life Alert contacted our local EMS and they came to our house immediately. Life Alert then contacted me to let me know my father fell, and then Life Alert contacted me to let me know my father was fine. I am very pleased with your service.

I burned a pot on the stove, and the Life Alert alarm went off and you spoke to me on the machine and called the firehouse. Another time I had a fire in my oven from the turkey and again the response from Life Alert was fast. Thank you.

My brother-in-law fell and was unresponsive. Life Alert was notified and the EMTs and ambulance arrived shortly. Life Alert also called everyone on the list. They continued to check on him until after we had seen the doctor. Thank you.

I cannot get up if I fall so Life Alert has helped by getting me up. They always make sure I am not hurt or have any injuries. I would recommend it to anyone who lives alone especially to people my age.

My husband fell and couldn't get up. Life Alert is extremely prompt, courteous and calming. I'm impressed by the fact that they stay on the line until they know help has arrived and that everything is okay. I would highly recommend Life Alert to all my friends.

An ambulance arrived promptly and the Life Alert operator stayed on the line until the ambulance came and called my children. The ambulance people were polite, friendly and very helpful. After we left for the hospital, Life Alert called and checked on me to make sure everything was ok. Thank you.

I called because I was feeling so sick, and I thought I was having a stroke. My children were called and met me at the hospital. It was my heart; I had a heart attack on 8/18/12. I am so thankful I had my Life Alert to get me help when I needed it. Thank you.

While getting out of bed my wheelchair and I didn't connect soon enough as the phone was ringing and down I sat on the floor. I seemed glued to the floor. Thank the Lord I had my Life Alert button and got a prompt reply.

I had a terrible pain just on my right hip. I called Life Alert and an ambulance arrived to take me to the medical hospital. The two responders were very nice and the ride to the hospital was wonderful. Everyone was so nice and courteous.

I have COPD and asthma and I'm almost 93 years old. Life Alert was prompt (thank you) and courteous. My breathing became almost impossible and I couldn't get any air to my lungs. This resulted from the walk to the car and the effort of getting in the car. Thank you again, Life Alert, for sending help promptly.

I was dizzy and I think I passed out for a minute. I fell and could not get up and was afraid I would fall again if I did get up. The ambulance was here right away as well as my family. I was taken to the hospital. My family is very grateful that I have Life Alert; so am I.

I am 95 years old, and live alone. I fell recently in the kitchen and used the Life Alert to get help. The firemen were there within 10 minutes. If not for Life Alert I would probably still be lying on the floor. Every person living alone should have Life Alert. Thanks.

The sales associate hung up on me. I work in technology and know how these systems work. I was trying to get pricing and other information. The associate was insisting he needed to 'educate' me. Then he took a deep sigh, told me to have a nice day and hung up. Trust me, I'm telling everyone not to use this company. If the front line sales associates behave in this manner and are allowed to do it, then the remainder of the company must be just as bad.

had fallen (no injuries) but I could not get up. Life Alert responded immediately and had help on its way to assist me within minutes. Job well done. Thanks. I am a very satisfied customer and would recommend Life Alert to anyone.

We had an incident with my dad. The people at Life Alert were very courteous and helpful in getting emergency personnel here in a timely manner and getting my dad to the hospital. Thank you for the wonderful help.

My 97 year old mother fell and couldn't get up, so I used my Life Alert to get help for her. It's wonderful to have Life Alert to rely on. Since I walk with a cane, I can't do much lifting with one arm.

I fell and hit the back of my head and I couldn't get up. They were here in just a few minutes. Everyone was real nice, and I couldn't ask for any one any better than they were. I am glad to have the Life Alert service. Thank you all.

I was with my dad when he passed out. Life Alert helped because I didn't have to run to the phone to call 911. All I had to do was push his button and help came right away. Having this service made it so much easier and kept me calm.

I had symptoms of a heart attack and back pain, chest pain, nausea and vomiting. Life Alert sent the ambulance in record time. So thankful to God, everything turned out ok. I will be having more tests done just to make sure. Thank you for sending help right away.

I fell in my bathroom. I broke my hip and couldn't get up. I had gone to the hospital and had surgery; my doctor put in a new hip for me. Life Alert was very helpful in getting me to the hospital right away. They were all very nice and kind. Thanks.

The wife sat down on the floor and could not get up. She had recently had both feet operated on with a cart on one foot and a wrap on the other. The fire department came and helped to stand her up and sit in the wheelchair. The whole episode took only 15 minutes. Great response after she pushed the button and made contact with Life Alert.

My emergency was a high blood pressure attack and I was so well attended by the emergency crew. Everyone was so nice and treated me so well. I am so pleased with them and Life Alert. I used Life Alert several times and it's always been so nice. Thanks so much. God bless.

Due to an episode of gout (my first), I could not put either foot to the floor. I pushed the Life Alert button and it seemed as though the ambulance was here by the time we hung up. I could not ask for any better service. Thank you.

I believe it was on the 11th of November, 11:30 at night, that I decided to use Life Alert. Three of my fingers on the left hand went numb, then my arm, eye ball and cheek. The Life Alert dispatcher contact had the ambulance come right away. The EMTs came in 3 to 5 minutes and I was in the hospital 7 to 8 hours getting checked out.

I have weak knees so I called Life Alert, and they sent the fire department. My heart beat was so low I could have died. They took me to the hospital and I had a pacemaker put in. I am doing fine now. Thank you.

Yes my heart device went off. The people that came were very nice to me and very helpful. They did what they could do for me and the lady on the Life Alert box stayed on the line with me until help got here. Thank you to all that helped.

Life Alert was very helpful. I had to have a lot of help and I also had cut my lower lip. I thank God for the help I received. I am very thankful because of Life Alert and thankful I have Life Alert to get me help.

My mother has fallen several times. Life Alert responded immediately and called each family member listed and has also made a follow up call to make sure that everything turned out ok. Thank you all for the wonderful help and security.

My blood sugar bottomed out and I couldn't function. I used my Life Alert wrist to call you and help was immediately called; even my sister was alerted. Help came and I was checked out and taken to the hospital right away. Everything turned out ok.

My aunt suddenly fell seriously ill and we thank our lucky stars that Life Alert was there for her. The response was much faster than if we had called 911 ourselves. Thank you, thank you, and thank you.

I fell in the driveway getting out of the car and broke my leg. Life Alert arrived quickly and notified emergency contacts immediately as well as the ambulance. Everyone was very kind and nice. I was taken to the hospital right away.

I've had to use the Life Alert service twice this year and I can say without a doubt the calls to Life Alert were answered right away and everything after that was handled quickly. So again I say thanks Life Alert.

I became very sick at 3 a.m., felt like fainting. Life Alert answered my call immediately and in less than 5 minutes a policeman was at my door. Then the ambulance attendants arrived 10 minutes later. I was advised to go to the emergency room. I told them that I would have my son drive me there and I was admitted.

My mother fell out of bed during the night. She was able to push the Life Alert button. They talked with her and sent out the medical help. They called my sister that lives close and called me also. They also called me back and told me the results of what took place.

I fell when I was transferring from the toilet to my wheelchair because I forgot to make sure the brakes were on. I fell to the floor and I don't have the strength in my legs to get back in the wheelchair. I used the Life Alert button and help arrived quickly.

I fell on the floor in my bathroom and could not get up, so I pressed my Life Alert button. Life Alert answered right away and stayed on the line until help arrived. They also notified my family of my situation. Thank you Life Alert operator.

Life Alert was courteous and treated me with concern and respect. The friendly people who picked me up in the ambulance made me feel secure and comfortable. It is an informative and positive experience. Thank you very much.

I fell and broke my hip on my enclosed porch. I could not move. Life Alert responded and got me to the hospital. I apparently let my blood sugar fall to 32. They tested my blood sugar on the spot and were assured that is why I fell. Life Alert responded immediately to my call. Thank you.

Life Alert called the people on our call list as well as a follow up call to them to let me know the patient was being treated at the hospital. Everything turned out ok and the patient received help quickly, thanks to Life Alert. Thank you.

Life Alert makes it easy to get help fast. I am alone most of the day through the week as my daughter has to work. So when I need help, I am glad the ambulance can be there in minutes. I am blessed to know I have help in a few minutes.

Thanks for saving my life. Life Alert called me when I had a gas leak and did not know it. Carbon monoxide was coming from a heater. The police and fire department was there in 5 minutes. I'm glad I have Life Alert. Thanks so much.

I'm 87 years old; I woke up from a sound sleep and couldn't get my breath so I called for help with my Life Alert. Help came in at few minutes, and I was taken to a hospital and had to have a pacemaker put in. Thank you, Life Alert, for getting me the help I needed.

I am deaf. I was out of breath and had asthma attack. My hubby called Life Alert and they answered us within 2 minutes, then help arrived within 3 minutes. I was taken to the hospital right away. Very good job.

My friend had 4 falls in a matter of a couple of weeks. All times Life Alert was there and cared for her needs of calling help and a friend (me). It was a great relief for me and my friend that help came right away. Right now my friend is in the hospital, then she is going to a care center to recover. Thank you all for the wonderful help.

I fell while walking up the gravel path from the driveway to the front door. My wound was bleeding and I had a little difficulty getting up. I pushed the Life Alert button for help. The paramedics arrived quickly; they got me up and stopped the bleeding. Thank you.

Mom fell in her bedroom and wasn't able to get up. She didn't immediately call Life Alert, but when she realized she couldn't get up on her own, she pushed the Life Alert. My brothers and Life Alert came over and helped mom back on her feet. No injuries.

Life Alert was very helpful and nice, and did everything they were supposed to. They called everybody they were supposed to on my emergency list right away. I went into a sugar shock, so help was here quickly and I was taken to the hospital.

I lost my balance when getting onto the bed, and fell to the floor on my side. I pressed the Life Alert button and waited for the staff to come with the ambulance. Three people helped me to my bed and made sure that I was okay. Thank you.

My wife fell down, no injuries but I could not lift her up. I pressed the Life Alert alarm button and your person came on the line and called the EMT people. They arrived and picked my wife up and checked her out. Everything went smoothly. Thank you.

I fell into the bathtub during the hurricane when the power was out and it was pitch black. I pressed the Life Alert button and the correct (local) ambulance came. They helped me up to my feet and made sure nothing was broken. Thanks.

I contacted Life Alert after a hard fall. They were quick in getting help to me and contacting family members. They got me to the hospital for x-rays and everything turned out ok. I found Life Alert gentle and caring. Thanks.

I had a carbon monoxide poison in the house. If it wasn't for the Life Alert alarm in the household, me and my husband would be deceased. The worker for Life Alert and the firehouse staff was excellent. There was a defect in our gas oven.

My 87 year old mother fell on her patio and broke her hip. Life Alert kept my mother talking until paramedics arrived. They promptly notified me, her daughter. If it weren't for Life Alert she would have lied there all day. The staff at Life Alert was great, so caring and reassuring. Thank you.

I fell and couldn't get up. Life Alert called for help and an ambulance was sent. The attendant helped me up, checked me out and everything was all right. I would recommend Life Alert to anyone. They were prompt in getting help and very courteous.

My emergency happened around 4:00 a.m. I have COPD and I had a bad asthma attack. I wasn't able to breathe or catch my breath. I pushed the Life Alert button, and they responded quickly as well as contacting 911 for me. They also informed my daughter (not living with me) of the emergency. They were very helpful, and they responded quickly.