Life Alert Reviews

I had fallen in my kitchen. Life Alert called paramedics. They arrived very quickly. Life Alert stayed on the line and kept me informed of EMT’s arrival. Life Alert was a definite comfort to me while waiting. It is always a comfort to have someone’s voice to hear so that you do not feel alone in a time such as that. Thank you, Life Alert!

I was picked up at the corner market. I went to get juice and I was sure I could not return home. Chest pain and shortness of breath. Life Alert was there right away. The next time I called for bad pain in both legs, EMTs came right away.

My security alarm went off in the middle of the night, scaring me. Also lost my telephone temporarily. I hit my Life Alert button and a very nice gentleman called the police and stayed on the phone with me until they came. The police checked my property. All was well. I would not be without Life Alert.

On Saturday, 11/7/15, my oven in the stove caught on fire when the oven’s self-cleaning button was activated. Flames appeared in the oven; door could not be opened and smoke began escaping; activated my Life Alert system! Fire trucks arrives in less than ten minutes. Fire station is 1 1/2 blocks from my home.

I was getting on my bed. My shoe got caught on my pants and I slid to the floor. I was not hurt but couldn't get upright. I used to be able to. No one was available to help so I contacted Life Alert. They stayed with me (the Life Alert operator) until the fire department came and picked me up.

I awoke from a sound sleep with a headache and unable to move my left arm which felt like concrete. I pushed my Life Alert alarm button but was unable to speak back. I managed to say “having stroke.” Within a short time, the EMTs arrived along with my children. The person on the Life Alert stayed on the line keeping me calm until help arrived.

I called Life Alert to get information for service for my dad. The customer service rep, Nicolette, started her sales pitch and the minute she said he'd have to sign a 36 month contract, I told her my dad would not agree to that. Yet, she kept on talking, trying to convince me how great the service was. Again, I told her she was wasting her time, he would not sign a contract. I guess that offended her! She says "You're very rude ma'am, please don't call us again." Why would I want to call Life Alert again when they don't have the service I want? What a bizarre representative!

My father, who is 93 years old, fell because his blood pressure went sky high. He pressed the Life Alert pendant button on his Life Alert necklace and within minutes I was contacted by phone. Before I could get to his house, the EMS was pulling in. Very fast response on all parties’ part. Thank you very much!!

I fell down in my home on Oct 26, 2015 and broke my hip. I would have been on the floor all day. Life Alert was excellent. They had help here right away and also called my son. I liked that Life Alert stayed on the line with me until help arrived.

I was very dizzy. I could not walk a straight line. After some hours, I decided I had better call Life Alert. The people came so quickly and all the time the voice on the machine was talking to me, checking on how I felt, so I never felt alone. Life Alert were all so polite and spent a lot of time checking me out, and then into emergency room. I would not be afraid to call Life Alert again. Thank you. This was my first time.

While my mother was away from her home, she had left a pot on the stove and it set off the smoke alarm. Therefore, Life Alert responded quickly on notifying family members. It really helped reassure the family that Life Alert is - without a doubt - a life saver and all of Life Alert operators were very nice and caring.

On October 29th, 2015, I came home from work at 5:25 p.m. to find my 89 year old husband lying in our den where he had fallen on the concrete floor and broken his right arm in three different places from his shoulder to his elbow. I hit the Life Alert button and within one minute someone was helping me get an ambulance to our home. The Life Alert person who help me that day I would so like to thank him. May God bless the people at Life Alert.

I fell nearly hitting my head on the kitchen table corner. I tried getting up. I could only partially get up. I pressed my Life Alert button. The operator asked what my emergency was. After my story, he notified EMS and stayed in contact with me until their arrival. Life Alert personnel talked to EMS about any assistant he could be. When assured I was okay, he ended the call. They checked me out. I was fine.

I fell on the kitchen floor, suffering a fractured shoulder and hip. Being alone and unable to move - Life Alert saved me. Ambulance arrived within less than an hour, when I did not respond to Life Alert’s call. I just returned from rehabilitation (two months) - I fell on September 23, 2015. Life Alert was the absolute best invested I have ever made.

Life Alert gave immediate response to activating of the button. I was having chest pain and they told me to chew two aspirin and help would be alerted. The EMTs were here in about five minutes and were very attentive—giving me attention and then transporting me to the hospital. Fortunately, my trouble was reflex and I was not hurt. I was very pleased with Life Alert and will call again if needed.

I fell in my bedroom—bad fall; punched the Life Alert button—immediate response offering to call 911. Asked that they first call my sister two doors down—thought she and her husband could get me up. They couldn’t, so Life Alert operator called 911 and stayed in contact until they arrived. Grateful to have had Life Alert.

I slipped in shower and my husband could not get me up. I have ALS. So Life Alert was called and fire department was here within minutes. Also, Life Alert alerted my family which was very helpful. I would recommend Life Alert to everyone.

I fell backward and landed on two sofa pillows, so no injuries. Just very shaky. The most difficult part was I was not able to get up. After trying for quite a while, I decided to push the Life Alert button. The emergency people were here very soon. The Life Alert voice on the speaker was very reassuring.

My mother, while sitting on the side of her bed, slipped off and landed on the floor. She is unable to get on her knees and get back to a standing position without help. She called/used her Life Alert pendant to call. Emergency personnel was sent to my mom’s apartment and they helped her get up. She did not need to go to the hospital.

My mother became stuck between her dresser and her bed, and could not get up. She pressed the Life Alert button and help arrived shortly after. The two EMTs attendants helped her up, cleaned her up, and did it all while making her feel safe. They were fabulous!

My father fell on two separate occasions. Life Alert called me at my home soon after he contacted them through the pendant necklace. I was able to get to him quickly. I would not have any other way of knowing what happened without Life Alert and he could have laid there for hours.

I had chest pain, shortness of breath, high blood pressure and high blood sugar. I pushed my Life Alert and EMTs got here very fast, checked blood pressure, blood sugar, and took me to the hospital where they gave me medications, I.V. and changed my blood pressure medicine. I have been fine since then. Life Alert called to check on me the next day.

I was having problems breathing. When I pushed the button for Life Alert, they were quick to talk to me. The Life Alert operator stayed on the line until medics got here. Life Alert even talked to the medics. Life Alert operator was great. I am glad my children insisted that I have Life Alert. Thank you for caring and wanting to help.

Had an implant pulled and lost an excessive amount of blood -- at 11:15 p.m. got up to go to the bathroom, felt very nauseated and started throwing up blood. Got very, very weak and very dizzy. Could not even walk -- pressed my Life Alert and within a few minutes, the paramedics were here. Took me to the hospital. Very thankful for my Life Alert.

I was in the basement trying to get rid of dead bees when my legs started to give out. I worked badly in trying to walk. Made it to recreation room. I couldn’t move my legs and got out of wind. Since I wasn’t able to move, the next best thing to do is to push my Life Alert button. EMS, police department, and fire responders showed up, got me upstairs and on my feet. Took about 5-7 minutes to come to the door and the rest is history.

My mother fell and after being disoriented, was finally able to push her Life Alert button. Although she did not realize that she was injured and on the floor, she told the Life Alert staff member she was in bed and needed me, her daughter, to come over. The Life Alert staff member stayed on the line until I was called and was able to get to my mother. Life Alert then alerted paramedics. The Life Alert staff member was very calm, courteous, supportive, and efficient. I did not feel alone and was able to deal with the disturbing situation. Thank you to Life Alert!!

Three weeks ago, when I awoke I found myself turned around in my bed with my head hanging over the side of the bed. While attempting to get out of bed, (head front) I managed to wedge myself between my bed and some containers with stored clothing. Unable to move, I couldn’t reach my cell phone or my house phone. I was stuck! And very uncomfortable! I was able to push my Life Alert button-pendant and Life Alert was there to call for help. Thank you! Help came, climbed in my bedroom window, and helped me get unstuck. Afterwards, I got a key made and put it back for assistance if there was another emergency.

I fell on my living room floor as I was trying to get up out of my chair and go to bed. I could not get up, so I pressed my Life Alert button. The Life Alert operator responded immediately, and told me that help was on the way. She stayed with me until help arrived, and called me back later to see if I was alright. I am so glad I invested in Life Alert, even though I never thought I would need to use it. I could have been on the floor for hours or possibly days before anyone knew what had happened to me. Thank you, Life Alert.

I have a pacemaker and it acts up so paramedics got me to the hospital in time. If it wasn’t for Life Alert, I might have not been here. So people better have Life Alert. Life Alert is a life saver and old people should have it. I am 90 years old. Thank you. I’m doing fine now.

I fell out of bed -- wide awake and hurting. After pressing the Life Alert button on my monitor, they went into action. My daughter was called before she left for work and arrived at the hospital quickly. The Life Alert people were helpful and pleasant. Happened a month ago.

A smoke detector went off unexpectedly and the Life Alert representative called immediately and said that she had contacted the local fire department. She stayed on the line which provided an outlet for any questions or observations that I may have had. Life Alert instilled confidence in knowing that all relevant emergency personnel had been notified and that she would remain on the line until the matter was resolved. I appreciated this very much.

On October 30, 2015, I suddenly became very sick. I called my Life Alert and was very pleased with the speed it gave me. I got to the hospital very quick as I was the point of almost dying. Had it not been for my Life Alert, I might not have survived.

I was short of breath and could not breathe. I pushed my Life Alert button and told them I could not breathe. Was told EMTs would be right here. And it seemed as though they were here in my kitchen in a flash. I was put in the ambulance which was at my garage door. I am so thankful that I had this Life Alert system, as I was thinking about giving it up. I have been paying for one in six years, but Life Alert sure saved my life. Thanks a lot. I am 90 years old.

I got out of bed to go to the bathroom and fell due to what was later diagnosed as gout in my foot/ankle. I pushed my Life Alert button I had hanging around my neck and Life Alert immediately notified my sister who came to let the rescue services into my apartment. I was then transported to the hospital.

The fire alarm went off which notified Life Alert of smoke. A pot of vegetables had been left unattended on the stove and had boiled dry. A first responder was nearby and was there within a couple of minutes to remove the source of smoke, open windows, and alert grandma who was on the other side of the house and unaware of problem.

I was on my deck sweeping and lost my balance. Everything happened so fast I could not catch myself and knew as soon as I hit the click on my hip that it was broken. After calling help, I remembered I had the Life Alert on. Of course being outside, I didn’t know if it had picked up. It was a while before the ambulance found me but everyone had been contacted and alerted. I don’t know when I would have been found without the Life Alert.

The Life Alert alarm for the monitor gas was activated. It was beeping and I didn’t know how to turn it off. I called Life Alert to ask who I should call to turn it off, and the young girl told me to leave the house immediately and leave the lights on the porch so the responders could identify the house. It only took a few minutes and everyone was here. Thank you so much.

I have someone to check on me and help me: Life Alert, a button to push to bring help. I had extremely low blood sugar one night. Life Alert sent help. I got to my bathroom door one morning and passed out and hit my head on a solid wood chest. Life Alert sent help. Two days in hospital, ankle pain and test run. Two big knots on my head. No broken bones. My head was OK. Ankle pain bad.

I fell out of bed while trying to get into bed, I slid to the floor and was unable to get up. My walker was on top of me. Life Alert called the ambulance, they helped me up and checked me out. I was okay and very grateful. Life Alert then called my stepdaughter and let her know I was okay. Thank you.

I fell in my garage and could not get up--pushed the Life Alert medallion and waited until I heard sirens--seemed to be a short time. My head and back hurt so much I didn’t look at my watch. I could not hear the Life Alert personnel but they must have gotten there to the fire department. Life Alert also called my daughter-in-law and she was at the hospital emergency room. Good to know the Life Alert system works--this time it was simple but it could have really been a greater emergency.

On October 10, 2015, father eloped from residence. Caregiver didn’t know where he had gone. Life Alert contacted local police department and search party arrived in seconds to help find him. One hour and a half later, my father was safely found and returned back home. Thanks Life Alert! (This happened during Hurricane Joaquin.)

My mother lives with me, and although she was told to call me when she gets out of bed, she didn’t that night. She got to the door way of the bathroom and fell. We were able to use Life Alert to handle calling the EMTs so that I could stay with my mom.

I got up and was very dizzy. I pushed the Life Alert button and EMTs came immediately. EMTs helped me get up, go to the bathroom, and waited until someone came to stay with me. They were there before I knew it. Thanks.

My husband’s desk chair lost a roller and fell, trapping him under his desk. He was unable to physically press Life Alert’s wrist signal, but managed to press it against something and the Life Alert operator came on immediately. My husband was under the desk in a separate room but the Life Alert operator managed everything wonderfully.

Chest pain, shortness of breath, muscular pain in both arms and legs. Also, increasing feeling of numbness in all extremities and left face and neck. All the above accompanied with generalized weakness that was increasing. A scary situation for me. Thank God for Life Alert! Their rapid response got me to the emergency room and to further care.

Fell in front bathroom on the way to the bed. Pressed my Life Alert button--very sensitive and professional operation came on immediately and stayed with me until paramedics arrived about 15-20 minutes. So glad I have my Life Alert on me always.

On August 19, 2015, I was in my backyard turning off the garden hose. I tripped on a board and fell really hard on my left arm and side. I could sit up, but could not get up. It wasn’t too long when help came, two police men got me on my feet. I did not go to the hospital, but I should have. I appreciate all the Life Alert's help I have received. My life has been saved many times.

I fell -- stabbed shoe of right foot, threw me forward, hitting the handle of my cart walker, cut head above eye 3 cm, broke left little finger. Pushed Life Alert button, called neighbor over, arrived in about ten minutes. Our emergency squad, and two others who were told not needed, came – I was sent to emergency room promptly. Bleeding had almost stopped by the time they arrived. Life Alert stayed on phone reassuring help is on the way - called family members.

I live alone. The Life Alert staff was helpful in every way. For example, deciding what hospital to go to, helping to go there, my belongings needed, and locking my door. At the hospital, Life Alert let me know what was going on and did not leave until I was given a bed and introduced to staff.

On November 16, 2015, my mother’s residence had a fire while she was in it. The smoke detector was activated. My mom stated that she saw smoke, went back into her room and closed door. Then to the bathroom, and closed the door. Pressing her Life Alert pendant all the while she was trapped in her bathroom. She broke the window in her bathroom. Then the firemen picked her up and carried her out to the hospital.

I thought I was having an asthma attack. Became very short of breath. Tried to use my nebulizer and couldn't take in any air. I had my Life Alert necklace on. I pushed the Life Alert button. Life Alert saved me. Ambulance was here in 10 minutes. Life Alert gave them all of my medical information and contact information. I am so grateful for Life Alert! Best gift ever from my daughter!

I was given very loving care and made my Life Alert call an easy one. I was treated with very loving and understanding care. As you can see, I have problems expressing in writing. I just want to say I was satisfied with the Life Alert call in every way. Life Alert made an unpleasant situation into a pleasant one.

I had low sugar and blacked out. I fell to the floor and was out for a while. I came too enough to press the Life Alert button. EMS were here shortly. My sister came here and let them in. I now have an outside mechanism lockbox and everything is ready so they can get in.

Wife began to choke during evening meal. Face color and breathing appeared to be OK. Choking continued. Life Alert “help” button was pressed. Life Alert personnel brought calm to a stressful situation. An ambulance was dispatched. Medics checked my wife and gave us options. I was thankful for the quick response and very qualified help.

On November 4th at 3 a.m. EST, I woke up unable to catch my breath. I took my blood pressure which was 193/118. My speech was slurring. Life Alert dispatcher contacted EMS and stayed with me until help arrived to take me to the hospital. Thank you. This is the fifth time Life Alert dispatcher has helped saved my life. (Collapsed artery)

I lost my balance while reaching for a chair on my deck. I went forward and slammed my head on the top railing. I buzzed for the Life Alert and EMTs came in about twenty minutes and took me to the emergency room at the hospital.

I suddenly got very dizzy and my hands were shaking and my daughter just happened to be coming at my home. She called Life Alert and EMTs came right away with the ambulance and took me to the hospital and they said I had a small heart attack.

I fell and could not get up on my own, as my knees are very bad. I can’t even kneel. I had Life Alert help me twice in the past. They are excellent and would not be without it. I recommend it to people all of the time. Thank you.

I am an 87 year old lady who lives alone except I have Life Alert which I used recently when about 11 o’clock in the morning I started having chest pains. I used my Life Alert button and someone answered quickly. In fifteen minutes, I had a response from a fire department, which is near my home. Five men, a fire truck, and an ambulance came and I had a stint put in my heart and I am doing fine.

I felt a snap in my left hip and thought I had broken it but x-rays showed nothing. Life Alert sent help immediately and they (EMS people) were here within fifteen minutes. Life Alert stayed on the phone until help was here and notified my family.

I had a heart attack and I pushed my Life Alert button and the EMTs were there in five minutes. I owe my life to Life Alert. They notified my family immediately. I would definitely recommend Life Alert to others.

I sometimes have problems controlling my legs and arms. I shake, then fall, even though I use a walker or cane. I wear my Life Alert device around my neck. When I fell in my hall, I hit my head on my walker and then fell backwards. I pushed my Life Alert and I heard from a woman’s voice in the dining room. She asked if I’d fallen. She could hear me! She then called the firemen who put me in a soft chair and put an ice pack on my knee. They offered to take me to the emergency room but I said no.

My mother in-law fell in her hallway going to the restroom and hit her Life Alert button on her necklace. The ambulance and fire department were at our home in about ten minutes. She did not want to go to the hospital. She was okay. It was very nice that help came so fast. Life Alert was a great choice for my mother in-law. Especially when she is alone.

I lost my balance and fell to the floor. I could not get my son (in a distant bedroom) to answer my calls. So I called Life Alert and the response was quick. Life Alert service was very prompt and professional. I had a compression fracture and blood work showing a very low reading of sodium—a threat to life.

I fell outside. I called or pushed my Life Alert pendant that was around my neck. I could hear Life Alert but they could not hear me. Life Alert tried calling the phone numbers I gave them and could not get any one so they called the EMP. They got me help through the fire department to help me get up. Thank you so much.

My husband had been in pain. Being a stubborn man, I used our Life Alert. Emergency service whisked my husband in the ambulance to the hospital. He had an aortic aneurysm. Finally after 31 days in hospital, he was discharged yesterday and doing well. We are very grateful for having our Life Alert services. I have recommended this services to my friends and family.

I passed out for the 4th time that week in my apartment and I finally pressed my wrist Life Alert as I could not get off or up from the living room floor at all. The paramedics arrived in about fifteen minutes and the Life Alert machine was talking to me with a nice gentleman keeping me calm. My family and friends were all notified and called me at the hospital. I was in the hospital for four days and could have died from a diabetes mistake. Thank you for taking such good care of me!

I live alone - I fell from a chair and scraped my leg and broke skin into places and it started bleeding profusely. After the fact that I needed help, I pushed my Life Alert button. Alert responded immediately and I told what happened. Life Alert called the ambulance and my daughter. The ambulance arrived shortly after, took necessarily first aid. Took me to the hospital emergency, and my daughter and husband arrived at the hospital after cleaning the blood off kitchen floor. They took me home.

I fell and hit my head and it was bleeding. I was scared and hit my Life Alert and someone answered immediately. An ambulance came very soon and took me to the hospital after checking me over. Then Life Alert called my daughter and they came and took me home. I had two staples put in my head. I have had your service for many years but this is the first time I needed it. I am so thankful for all you've done.

I find Life Alert the best thing for my mom’s needs. When I was not available to assist my mom, my alternate (daughter) was with her and walk her through every step. I was called immediately--a very quick response. Life Alert made a terrifying and challenging event smooth and fulfilling. Thank you.

Last July I fell with my ladder. I was only two steps up on a ladder and was trying to get a roller back into track. Something slipped and the ladder and I fell. I hit my head on the hood of my lawn tractor. I pushed the Life Alert alarm button. In a few minutes the ambulance and two deputy sheriffs came. They took me to the hospital. I stayed overnight. They put about 12 staples into my head.

My mother fell to floor, we were not at home. She pushed her Life Alert button and it notified Life Alert. Life Alert operator could hear her speaking although mother could not hear her due to hearing loss. Life Alert called me, her daughter, and we were there in five minutes to pick her up. Life Alert also notified paramedics. She was not injured, but would have laid there for hours without Life Alert. Thank you!

I am so thankful I have Life Alert. It was 2 a.m., I was going to the bathroom. I don’t know what made me fall but I was at the front of the bed where I had a stand up mirror. I heard the mirror shatter as I fell. I could not get up. I pushed the button and Life Alert came on. I told them my situation and after a few questions, the fireman and rescue came. They were very nice. I could not have asked them to do more. They not only got me up and made sure I was OK but cleaned up the broken glass from the mirror and carried it onto the trash. It was three firemen and a lady. I will never be able to thank them enough.

My wife suffered a sudden stroke while at home on 10/01/15 and became unconscious. Upon regaining consciousness, she awoke on the floor and was partly paralyzed, unable to get up. She was wearing the Life Alert pendant around her neck and was able to press it. Medical emergency personnel showed up at the house a short time later. The fact that a simultaneous phone call went out to a family member at another location was important because the family member then contacted a neighbor who had a key to the house so emergency personnel could gain access to the house and rush my wife to a nearby hospital.

On September 19, 2015 at 2:30 a.m., I was walking normally to the bathroom when I suddenly heard and felt my left lower leg crack. I went down to my knees. I live alone, could not reach my land line phone or my cell phone. I had on my Life Alert necklace and pushed the button. I’ve had it about three years and never used it before. Thank goodness it worked and was taken care of very promptly. My relatives were contacted and I am thankful for that and Life Alert!

Mother, age 92, was on the toilet and for the first time in her life could not get up. After being frantic for a few minutes, she remembered her Life Alert necklace and pushed the button. Paramedics were called and responded. They helped her up, checked her out and left. Life Alert is a God send!

I can’t begin to tell you how happy I was when Life Alert was there for me during my recent emergency experience. The woman who answered my Life Alert call was just wonderful. She got help for me immediately and kept talking to me on the phone until help arrived. She was extremely kind and courteous and I just can’t thank Life Alert for all the help. I am so happy to be a Life Alert customer. Thank you again.

She fell and broke her hip. She could not move to get to a telephone. She pressed her Life Alert button and they not only called 911, but called each family member on the call-list until they actually spoke with someone to get her help. Life Alert is well worth having. Life Alert saved her from hours of pain.

Very thankful for the Life Alert service. It’s there when I need medical help. It is reassuring to have the Life Alert operator “voice” from the receiver box. They make sure the paramedics are on the way and have entered my home to help me. Life Alert gives me and my family peace of mind knowing that medics coming is available to me during emergencies.

My mother had been experiencing a frequent side effect of one of her medications which caused extreme constipation. Life Alert responded immediately when her discomfort caused her to become frightened to be alone. Not only did Life Alert send a rescue respond, they notified both my brother and I immediately letting us know the situation. Even had rescue personnel call us from her house for further instructions.

I had fallen out the back door. Life Alert acted promptly and I had the fire rescue truck arrived. They got me to my feet and asked questions about how I felt, etc. Life Alert people kept in contact the whole time and they even spoke to one of the rescue people to make sure everything was okay. I could not have asked for a better outcome. Life Alert people are great, concerning, thorough and very professional. Thank you, Life Alert.

I am 91 years old and live alone. I started having heart problems. I took three nitrogen tablets and got no relief, so I called Life Alert and EMTs arrived right away and carried me to the hospital. EMTs had me stable by the time we reached the hospital. EMTs were very good to me. I received the very best care. I have used it two times since I had Life Alert put in. I am so pleased that I have Life Alert, it makes me feel so safe. I appreciate all of the help I have received, and they made me feel so secure. I am so glad I have Life Alert.

I broke my ankle and had to wear a black boot. So when I was putting tin cans in the refrigerator, my boot got caught on the bottom of my refrigerator and threw me backward. I hit the chair with my head and cracked it open, it started to bleed so I hit my Life Alert button. Life Alert came, I was still on the floor and the two men came in and wrapped my head to stop the bleeding and they sent me to the ambulance and took me to the hospital.

I was at my old home trying to move things to my new home. I fell on the kitchen floor and my lady friend had tried to get me up and could not - even by placing a chair in front of me. I have both legs bad. I remembered my Life Alert. The squad men were there very soon. I had told the Life Alert operator that, “I didn’t have any injuries. No injury, no emergency, take their time.” Upon arrival, the courteous men checked on my hurts, helped me up, and made sure I was alright before leaving me. Thanks to all!

She fell down right outside the house. She pushed the Life Alert button. I believed Life Alert was trying to talk to her but Life Alert did not get a response from her. Life Alert contacted the closest family member and called the paramedics. Also, Life Alert called other family members until they heard from someone. The paramedics checked her and, thank God, they found her okay. I really appreciate the fact that Life Alert tried their best to get a hold of a family member to notify about the incident. Also, called the far-away member to inform that she was okay after the paramedics had seen her. I was very happy with the service Life Alert provided. Thank you for your service.

I fell while sorting laundry. I could not get up. I crawled around from room to room before I called Life Alert. They responded quickly with an ambulance and even the fire department came. Life Alert called my daughter and everything went smooth from there on. I did not need to go to the hospital. I will tell all of my friends who are my age to get Life Alert.

My mother fell and broke her femur. At 98, she was unable to move and thankfully had her Life Alert transmitter on. She tells us that she received an immediate response, and that your responder was very courteous, and immediately dispatched an ambulance. She was in the backyard and had to have assistance to help the paramedics to locate her. She was in constant communication the entire time. Thank you very much for providing such a critical service.

There have been several times that I’ve used my Life Alert. Each time the operator has been courteous and helpful. They are a calming force at a time when I am in need and frightened. Thank the operators for me. I would recommend Life Alert to anyone that has such a need.

I have a condition which causes me to fall from time to time. I am not able to get myself up. Life Alert responds quickly and are courteous and efficient. It gives peace of mind to know they are only minutes away.

As I bent over to feed my cat, I lost my balance and fell on the kitchen floor. Although, I was not hurt, I could not get up or pull myself up by holding to the sink. I then touched my Life Alert button and within ten minutes, the fire truck was at my house and the paramedics came in and picked me up. The gentlemen were careful, concerned, and kind.

My mother had fell in the bathroom, when Life Alert called and could not reach her, they called me and notified me. Life Alert told me that they had tried to call my mother and got no response so they sent a rescue squad to the house. I called my aunt to let them in because she could not get there before I could. Life Alert also called back later to follow-up on her care.

My mother was home alone watching a football game and fell on her backside and broke three vertebrae on her lower back. She alerted Life Alert and the EMS was there in five minutes. The Life Alert services worked very quickly in contacting the appropriate people.

I fell and could not get up. I was not hurt. The Life Alert lady that answered my call got help for me right away and called my family members. She stayed on the line with me until she knew I was alright. She was great.

My husband is 89 years old. He fell forward off a chair, and could not get up. Life Alert answered my call promptly, and stayed on the phone with me. Periodically, Life Alert assured me help was on the way. The EMTs were great, and did not make my husband feel foolish. The outcome was positive. Thanks, Life Alert.

My father had fallen down outside in the yard. He cannot yell very loud due to throat cancer, so thank goodness he had the where with all to press his “Life Alert”!! Life Alert responded quickly and called each of my siblings and myself on the call list. Only bad thing was that the speaker box is inside, so it could not be heard outdoors. My dad is 90 years old now. And I am grateful for a service such as Life Alert!!

I love having this Life Alert system with me at all times. I am glad I made the decision to get it. My neighbor fell onto a cement platform onto her face. Her nose was bleeding and she hit her ribs. I had my Life Alert device in my purse. I called for help and the Life Alert operator kept me on the line until paramedics arrived. EMTs took her to the emergency room where she was checked for injuries including bed bleeding. She was safe and came home for bed rest.

My wife was at work and I needed help. I have a catheter that was blocked and my bladder could not be emptied. I used Life Alert who sent a squad. EMTs got me to the emergency room, taken care of, and back home within two hours! I would HIGHLY recommend Life Alert!

Removed packages from trunk of car in garage. With packages and my cane, I fell on 2nd step, backwards, on to concrete garage floor. Severe pain. I could not get up. I used my wrist Life Alert. Ambulance arrived in few minutes. Opened garage door and took me to the hospital. I strongly recommend Life Alert.

I fell and could not get up. I could tell I had not broken anything and nothing was hurting. I just needed assistance in getting up. I pressed my Life Alert alarm and the person who answered could not have been more helpful. She kept coming back online and informing me the ambulance was on its way. Not only three stropping ambulance attendants arrived, but also 2 police men! The Life Alert person also gave all my pertinent information to the responders. She even offered to call my contact person to let them know what had happened to me. I asked her not to do this as I know I had no injuries. The ambulance people helped me get up and assessed me and we all agreed that no further help was needed. Life Alert company answered my call in need and I am most grateful for your professionalism and calmness at a time when it was most needed.

On September 18th, I was home alone, and I had a TIA. I contacted Life Alert, and within five minutes, the EMTs were here and I was on the way to the hospital. Life Alert personnel were just wonderful. The Life Alert lady kept talking to me while I was waiting for help, even though she could not understand what I was trying to say to her. This was very reassuring.

I was getting ready to take a shower and around my ankle, blood was gushing forth. My son-in-law was here and called Life Alert. The ambulance arrived in about fifteen minutes. They checked vitals, etc. and said I should go to the hospital to be checked. The bleeding in another spot happened two days later. We went through the same routine and paramedics said the bleeding was from varicose veins and gave instructions in case it happened again.

On a very windy day, my umbrella from my patio table blew off. As I went to pick it up, the wind opened up the umbrella and blew me inside it and blew both me and the umbrella into a bush. I was able to get up on my knees, but couldn’t get up as I have a tricky hip. Fortunately, the Life Alert responder is in my bedroom near the outside bush and I was able to call for help. The medics came within 15 minutes and found me in my backyard and helped me up. Thank goodness, I had no injuries, just my pride.

My dad had arrived home from the emergency room at the hospital and passed out in the driveway late night (midnight). We immediately ran into the house to push the Life Alert button. Within minutes, EMT and police came, took his vitals, and put him on a stretcher to transport him to the hospital where he was admitted for pneumonia. Again, Life Alert saved my 95 year old dad’s life. EMT and police were kind, supportive to the family, and got him the help he needed in time. Best investment I ever made! Thank you, Life Alert!

On September 9, as I stood up my legs were too weak to hold me up and I could not focus. I sat down and tried again as there had been no problems earlier. Two courteous men came in to answer to me pressing Life Alert. They were helpful as we discussed my next move. No other problems so I was against going to emergency at the hospital. My caretaker arrived and took me to my doctor’s office where I got checked and changed. The problem was dehydration! I am drinking lots of water now!

Manager’s office, Life Alert was on the phone to my daughter, and EMTs put me on the ambulance and wired my body all over and less than five minutes I was at the hospital. My daughter was waiting and all was great. I didn’t have a heart attack, they said my heart was in great condition—it was high blood pressure that went double from what it normally is—why? I don’t know. However, within three hours, it was back to normal and they sent me home. I am fortunate to live where everything is within ten blocks from my apartment. However, Life Alert was on the ball and called everyone necessary to get me to the hospital within twenty minutes from me pushing my Life Alert button. Thank you very much.

I live alone. That night I heard glass breaking in the kitchen. I thought I saw an animal on the sink and my dog was very agitated. I am a senior disabled and alone so I called my Life Alert button. A couple of cops and animal control showed up. I thought they didn’t believe me but they saw broken dishes in the sink and found a raccoon on my patio roof. Animal control hosed it away. They searched to find where it came in from -- the doggie door.

Alone at home, I fell in my driveway late at night and fractured my left leg femur. I pressed my wristband Life Alert button, unable to move nor rise. EMS was here in a nanosecond it seems. Thanks to the live Life Alert respondent! This was the second time in six months that Life Alert has literally saved me!! Both required hospitalization. Every family, every household, regardless of age, needs Life Alert access! Life Alert have been a true life line for me and I tell this to everyone I know and meet. Thanks is not adequate! Life Alert people to a person are so reliable and sent a new access button within two days. God Bless Life Alert for caring and the care they give!

I missed my wheelchair when trying to sit down in it. I could not get up. I was not hurt just sitting on the floor and unable to pull myself up. I pushed my Life Alert button and the Life Alert lady came on and asked if it was an emergency. She had a hard time hearing me because I was in another room and the TV was on. She sent EMS and they came and helped me up. I did not need medical help. The Life Alert lady stayed on the phone until EMS were through.

I have asthma and COPD. I was to the point where I could not breathe with my oxygen on, so my son called Life Alert. Life Alert was very courteous and EMT got me to the hospital as quick as possible. Life Alert stayed until I was breathing better at the hospital. I would like to thank Life Alert for a quick respond.

My son, 59 years old, had systems that appeared to be either a heart attack or stroke. I am 95 years old and did not know what to do, so I just pushed my Life Alert button for help. The fire department rescue crew were first to respond then the paramedics next. They took him to the hospital. Life Alert stayed on the phone until the paramedics came and spoke to them. My son is home now.

On August 25, 2015, I started to get into my bed. As I sat on the edge of the bed, and lifted my legs off the floor, I slipped off the edge and landed on the floor. I had a phone in bed, but I could not reach it. I was glad I had my Life Alert button on my neck, so I pressed it. A woman called on my unit in the adjoining room. She said someone will come soon. About five minutes later, two EMT men came after retrieving my house key from a neighbor. They asked if I was hurt. I said, “No. I fell on my butt and I am OK.”

I was in the act of switching from my wheelchair to sit on the side of my bed. Instead, I slid off and ended up on the floor. Since I could not get up without help, I used my Life Alert button instead. Life Alert staff answered right away, and after a short wait I told paramedics how to reach me inside. I was most pleased at the way everything turned out.

My mother thought someone was outside her window. She hit her Life Alert pendant. Life Alert staff was on the phone with her, called the police to check it out and stayed on the phone/intercom with her. Very thankful, all was okay and she had Life Alert’s support during this time. Thanks so much.

I came home Saturday night, a man was sitting on my sidewalk out front. I was so afraid to use my phone, did not want to make any noise. I pushed the button on my Life Alert and asked them to please call the police. They did; the police came and took care of things. The people at Life Alert stayed on the phone and would not let me leave until police were sure I was safe and alright. It only took a few minutes for them to send me help. I love my Life Alert, it’s a gift from my children. P.S. The man was someone in a wheelchair who needed help.

Life Alert provided fast emergency help. When I wasn’t able to help myself by calling 911. I simply pushed the Life Alert help button specialized in fast, emergency assistance. With asthma attacks and the inability to speak during this time, Life Alert has noted my account of this which provides alerted attention to EMS technicians and affords me security that someone knows my immediate need for help. Thank you, Life Alert, for much appreciated help!

I live alone and am 85 years old. I fell while I was in a remote part of my property. I was gardening and enjoying every bit of it -- the fresh air, birds singing, but then I fell and broke my hip. The pain was horrific. I felt so alone. Then I remembered my Life Alert pendant and help came immediately! I am now your best spokeswoman.

At the time, I was having shortness of breath and was light-headed. In no time, my family was notified and the rescue squad arrived in minutes. After the rescue, EMTs checked my vital signs; I arrived at the hospital for tests. The result was dehydration. After test results, I was able to return home again. Thank you very much Life Alert!

My 90-year-old mom fell trying to bring a box in off the front porch from the mail delivery. She knew she was not able to get up so she wisely pressed her pendant. Life Alert contacted her right away and sent the EMTs. They helped her into the house and did an assessment while Life Alert contacted me. When I arrived at the house all was well and she didn’t need to go to the ER. Life Alert was great!

I fell from my bed at 2am on my way to the bathroom. I tried to get up. I was flat on my back, my husband had fallen asleep on his couch while watching TV. We have our intercom but I could not reach the button. I pushed my Life Alert button and my husband heard Life Alert and came upstairs to see what the problem was. Two local paramedics arrived and got me up.

My grandmother fell and ended up breaking her femur. Life Alert was on it, they contacted the paramedics immediately and because of them, she was transported to the hospital right away. I thank God for Life Alert, they have always been on top of things so my grandmother would get the upmost care.

I have had three occasions when I have called my Life Alert. On each one, Life Alert responded quickly and I had an ambulance within minutes. Not only did they respond in that manner, but they also advised my loved ones after the initial call - and later followed by calling them again to let them know where I could be reached, and my condition. I have also told a friend in Wisconsin that he needed Life Alert, and he now has it.

My 95-year-old mother fell, she was unable to get up, pushed her Life Alert button on her device around her neck and promptly a helpful voice was there. Life Alert saved my mother’s life--thank you so much! Life Alert called the people listed and followed through wonderfully. We always promote Life Alert! The best money you can spend.

That Saturday night, I was getting ready for bed, when I realized hadn’t turned off the overhead light in my bedroom. I had already pushed my walker beside the bed and I was three steps away from the light switch. So as I walked the three steps, I incidentally lost my balance and fell backwards. I knew I was unable to get up on my own. So I pushed my Life Alert button, and in just a few minutes someone answered me and said help is on the way.

On August 16, 2015 - I had a fall after coming from a 5-day family vacation at the coast. I was not able to get up and my daughter and granddaughter weren’t able to get me up. We called Life Alert and the EMS were at my house in about five minutes. They got me up, checked me for broken bones, checked my vital signs, and all was good. They cancelled the ambulance. All members of my family and my neighbor were notified by Life Alert. Thank god and Life Alert for being there and taking care of me.

Life Alert called paramedics and my daughter to come to my house and we then went to the hospital. I had a high fever and a slight paralysis of my leg, cellulitis and couldn’t get up from my chair (kept falling backwards). I needed the Life Alert! Thanks

Unrelenting pain in chest and similar pain developing in my back. I pressed my Life Alert button and very soon three large men came and took me in an ambulance - all along taking my blood pressure, giving me an EKG, taking more history, and then giving a full report to ER nurse. I love and depend on my Life Alert!

My aunt fell in her kitchen on the late afternoon. She used the Life Alert button around her neck and got immediate response. She was away from the unit but the Life Alert gentleman heard her and kept reassuring her. He called 911 and the rescue squad was there in minutes. All on her call list were notified, twice; once about the accident, and that they were taking her to the hospital. Without the “Life Alert” and your personnel, she could have been there all night. We cannot sing “Life Alert” praises enough.

My mother fell and broke her femur and humerus. She pressed her Life Alert medallion and immediately paramedics and family arrived on the scene. It was a serious injury for a 90-year-old and since visitors had just left her home, she would have been lain all night on the floor if without the Life Alert medallion.

I was very sick, kept throwing up, could not eat or drink, or walk. My son pushed my Life Alert, a person was on line at once and she asked what the problem is. Then she called emergency, the persons on my contact list, and stayed on the line with my son until emergency arrived. I have had to call Life Alert several times. I would not be without Life Alert, they are great. I feel very safe to have Life Alert.

My mom suffers from seizures and she showed signs of having a problem. Life Alert was summoned and responded quickly. EMS ambulance also responded quickly. Her pressure was high and was taken to a hospital. She was checked out and released the next day. Thank you for your quick response.

My husband wears a Life Alert button. One day, while I was at work, he became frightened by a knock at the front door. He suffers from dementia and from a stroke. He feared that he was in danger from someone breaking in so he pressed his Life Alert button. Life Alert immediately responded and I am very happy about the end result.

I was returning into the house with my walker. The walker got caught between the door screen and I could not get the door to stay back due to a tight spring. I worked and worked to get the walker through - this wore me out and I got down on my bottom and could not get up. I called Life Alert. Local officers came and helped me. I’m thankful for your good service.

I arose from a sitting position and immediately took a dive into my hardwood floor, I was totally unable to move! I pushed the Life Alert alarm and it seems only minutes before EMTs were here. I was so grateful I had this service. The two attendants were so great, so friendly, and caring. I so appreciate their kindness. I am 92 years old but manage pretty well alone. Thank you!

My mother fell and broke her femur. She pushed the button on the Life Alert and help came immediately. I (daughter) was called on every phone number I gave them, so was my husband and the other contacts listed. She had to have surgery shortly after. She tells everyone that Life Alert saved her! I agree!

I was suffering extreme pain in my upper body. I found out later I had a severe stomach virus. My granddaughter was here and was able to answer Life Alert questions and direct them to where I was. Fire dept. was here in less than ten minutes and took me to the E.R. Luckily the fire dept. is very close. This was the third time in the last six months that I had to call Life Alert!

Mother fell on rock sidewalk, cut her head and probably knocked herself out for a little bit but could not get up. She is 99 years old but still mobile but was in a bad spot to get up. She was alone at her home. She did have her Life Alert necklace on, thank god for Life Alert. She pressed the button multiple times and Life Alert got help to come.

My mom was having a hard time breathing and was too weak for me to get her out of the car. Pushed Life Alert button and within minutes, someone was on the phone and an ambulance was sent. Operator stayed on the line with us until EMTs arrived - operator gave complete list of meds to EMTs - then spoke to me before hanging up. Well done! Worth every penny!

When I fell, Life Alert called the police and an ambulance. Many people graciously picked me up and escorted me to the hospital where I could be further examined. I am very grateful to have been helped by Life Alert.

My wife suffered from the results of a UTI and was unable to sit up or move her legs. The Life Alert operator contacted the EMS and remained on the line until they arrived and she was transported to the hospital for treatment.

My mother fell in the kitchen and hit her head while using her walker. She used her Life Alert button and immediately a Life Alert representative was talking to her. I was called and by the time I got to her house, the paramedics were there, and my son was on the phone calling me making sure I knew. Thank you for your help.

Life Alert saved my life twice. They got my neighbors immediately and the ambulance were there in a short time. I fell and lost six pints of blood. If I hadn’t had Life Alert, I would have been dead. The people who answer the call from your office were calm and soothing with concern. Got me to the ambulance. I am so grateful for the wonderful service.

Severe chest pains, shortness of breath, felt light-headed and was going to pass out. Life Alert stayed with me until paramedics arrived and kept asking if I was still there. Had low blood pressure, 81/46, when seen by a doctor earlier that day and said I did not feel good. The hospital took EKG, said it was normal and sent me home.

Mrs. ** fell in her apartment and I couldn’t lift her up. Life Alert called for help and two EMS officials responded and lifted her up. Life Alert remained on the phone. Mrs. ** was not seriously injured.

BEWARE OF THIS COMPANY... I ordered this service for my elderly parents that lived in another state for peace of mind. My salesperson name is Jesse. I ordered my service but was very clear to him that I could cancel my service at anytime. His response to me was YES. I ordered the service but never have signed or e-signed any paperwork. I don't even have an account number that I have ask for many times. I just have to give my parents name. My mother had included in her service the fire detection, when she cooks it would go off. She gets called from Life Alert. This has happened so often that my mother has not put back the fire detection on the wall. She continuously get harassed and hounded by Life Alert to put that back up and she refuses. So much so that my mother has ask me to cancel this service for her.

My mother had fallen outside and was unable to get up. She pressed her pendant and Life Alert called me right away. I live next door and ran over! She was not hurt but unable to get up by herself. Fire department did arrive but we were already up sitting in a chair. Thank you!

Lightning set off my alarm! Within minutes, my son called and paramedics arrived at the door! My neighbors checked with me! Wow! I after recommend Life Alert to senior friends. My button is on a watch-hand and stays on my wrist 24/7! Thank you!

I had a small injury and pressed my button. Life Alert responded immediately and called the paramedics and the person I told them to call. They also called the relatives that I listed.

Life Alert has proven to be a wonderful – effective service. The system detected smoke in my mother’s home before she was aware. Very pleased with service. Also always prompt in contacting me and appropriate entities, i.e., ambulance, fire services.

I had fallen in the kitchen and was twisted up a lot. Life Alert arrived promptly and were very good at getting me untwisted. I can’t tell you how grateful I was. Thanks to all.

Mom had chest pains and was not feeling well. She wanted to go to the hospital, so we pressed the Life Alert button and was helped right away. Thank you for all the help.