Life Alert Reviews

Recently, I lost my balance and fell down on the living room carpet. I use a walker because I can’t walk without holding onto something. When I fell, I didn’t break anything, but I couldn’t get up because I have weak knees. So, I thought the best thing to do was to call Life Alert! In only ten or fifteen minutes, the emergency response vehicle arrived with five medical responders. Two large sturdy men helped me up, and I was able to walk with my walker on my own. It was a God send when my children got Life Alert for me!

I didn’t have Life Alert on my first fall. Next, I fell getting out of the shower. I pressed the Life Alert button. They called everyone on the list. It worked fast! I couldn’t hear the man who answered the call since I was in the bathroom. But help came right away.

Life Alert contacted ambulance and made sure I had the door unlocked so when EMTs got there, they could come right in. I was doing CPR -- Life Alert kept me informed of the ETA of EMS. Knowing Life Alert was on the line gave me the confidence and courage to save my mother’s life!

I had walked into the garage to check on my trash barrel -- leaning on things to get around and one gave way and down I went. I knew I had to press my Life Alert button and did so. I could not hear them and managed to scoot myself back into the laundry room. Then I could hear and they were very quick and helpful -- sending firemen to help me get up.

I am truly glad to have Life Alert!! I had severe side pain (right side) on December 14, 2015. I could barely walk! I could not sit nor could I drive myself to the hospital! I was hurting terribly bad and the least movement made me holler and cry at 78 years old! I pressed my necklace and was in contact with Life Alert immediately! An ambulance was at my house in less than fifteen minutes. My daughter was very pleased with the way she was contacted.

Life Alert had the equipment I needed and got me to the emergency room on time. December 10, 2014, I had a hard seizure while I was ironing out some clothes and passed out on the floor with the iron still in my hand. My arm (right) had third degree burns on it when I came to. Thanks for saving my life again. May God bless all.

On August 23, 2015, I went outside in my yard to take sunflower seeds to refill my bird feeder. There is a raised strip along one side of my house that is difficult to maneuver-just below the feeder. Somehow, I lost my balance approaching it and fell forward. I knew I had hurt myself but didn’t know for certain just where. I attempted to get the attention of neighbors driving by to no avail. Then suddenly I thought of my Life Alert bracelet and pushed the button—though unsure it would work outside. The ambulance arrived and took me to the hospital emergency room. The ambulance attendants said that Life Alert said he didn’t talk to me but heard my TV on, so knew I must be close. Many thanks for rescuing me!

My father took a fall two days prior, told me that he is in pain and could not move. Believing he had broken his hip, had to call Life Alert to send an ambulance to take my father to the hospital. Life Alert agent was very helpful and not only got help for my dad but also contacted my sister of the situation.

I was warming a pan of soup on the stove. I turned the burner on and left the room. The pan boiled dry and burned black and caused a lot of smoke in my apartment (no fire), just smoke causing the Life Alert fire alarm to go off. The phone rang and it was Life Alert checking to see if I was okay. Life Alert heard the alarm through the Life Alert box on my table. They told me they called the Fire Department and police. They came right away and checked everything. No damage. Thank you, Life Alert for what you did for me. I definitely will never be without Life Alert.

On January 6, 2016, I fell in my bathroom at 5:30 AM. My Life Alert helpers were here immediately to calm me. The ambulance was here very soon. I didn’t want to go to the hospital because later in the day I had an appointment with my doctor. He told me to do no work and to rest. I got out on my recliner a little after 6:00 PM and fell again. This time I did go to the hospital. I was in the hospital the following Sunday evening. And following Thursday evening, I opened my freezer door and things started to fall out as I tried to stop them. I lost balance; and the ambulance and one lady came. But I refused to go to hospital.

Once the Life Alert button is pressed, the dispatch went out. In little time help was on the way. The Life Alert operator stayed with her until help arrived and her contacts were all notified. Thanks for all the assistance given to her.

Life Alert saved my son, myself and our four cats. My son started the oven for pizza then the carbon monoxide alarms went off. Life Alert told us that the fire department was on its way and we should get out of the house. It was determined that our stove was letting off enough emissions to cause a small explosion. Then when the gas company came. They determined the problem was a covering on the bottom of the oven. My son and I were just fine except for my headache. Thank you so much—all of us would not have woken the next morning! God Bless.

Before we had even paid our first month bill, mom fell and used Life Alert. Life Alert may have saved her life. I was going out of town to work and visited her in the morning before I left. I told her to push the Life Alert button. My work situation changes, so around 4 p.m., I went back by her house. I called her when I opened the front door, then heard the Life Alert person speaking. I went upstairs--mom was on the floor in her bedroom. She’d fallen and broken her collar bone. She’d remember what I told her and pushed the Life Alert button and had been talking to Life Alert. The fire and police departments arrived a minute later. It was amazing!

At the moment, family members thought their mother was having a stroke. She wasn’t alert for a moment, but she was okay. No stroke. After being checked, she was in great shape. Thanks to Life Alert for being on time and calling afterwards. Thank you.

My husband fell on the floor and could not get up. I was sleeping in another room and he did not let me know. Life Alert called my cellphone number and alerted me to let me know that my husband fell on the floor. Thank God for Life Alert.

My mother had fallen during the night and could not get to the phone to call me for help. She used her Life Alert, but she was too far from box to be able to hear and communicate with them. I unfortunately did not hear my home phone ring and Life Alert called all cellphone numbers. With no response, Life Alert called an ambulance. We received messages and help was here when we arrived. Life Alert followed up with another call to be sure I had received message. Thank you so much!

I had a heart attack in 2009 and a stroke in April 2015, was put on warfarin and started bleeding in my urine in late December. I used my Life Alert in each instance and was attended to immediately and taken to emergency. Life Alert staff was excellent in each instance and my contact personnel were notified instantly.

I had fallen on Christmas day and scraped my elbow. I thought it all healed but at 10:00 p.m., it started bleeding and couldn’t stop it. I used my Life Alert and within minutes, paramedics were here and stopped the bleeding. I have Von Williebrand disease. Glad I had Life Alert. I already told someone before I received this letter about the coverage that Life Alert stayed on line until paramedics arrived. Thanks Life Alert.

My husband is 88 years old and had a very bad cold and cough; and after coughing, he couldn’t breathe. I called Life Alert quickly for help. It was 4:00 AM. A girl answered immediately and told me to hang on, help was on its way. It seemed like only a few minutes' help was here. There were two men to help us. They were so kind and helpful. My husband was given prescriptions and medications at the hospital. Also, x-rays and then let him go home. I thank you, Life Alert, from the heart for being so kind and alert to help us.

Mom was outside doing what someone else should have been doing when she fell backwards and hit her head on a large wooden box. She didn’t black-out but started calling for me. Finally, she realized I couldn’t hear her so she pressed her Life Alert and Life Alert called me. I was over there in 30 seconds, but I couldn’t lift her so I just told her to be patient because the ambulance was almost there. Then EMTs picked her up and got her into the ambulance and to the hospital. They put six staples in her head, but she was fine and everyone was very good to her. I thank Life Alert for acting so fast and getting help so soon.

My 96 year old mother in-law fell in her home and was unable to get up. Life Alert called me and the first responders and stayed on the phone with her until we arrived. Life Alert later called back to check on her condition and to ask if she was alright and she was. Life Alert is helpful and without them my mother in-law would probably not be able to live at home by herself. Thank you and God bless you.

On December 26th at about 3:00 a.m. I did fall and couldn’t get up. I pushed the Life Alert button on my wrist band and immediately got a response. In a very short time, two wonderful men came in and got me on my feet and attended to a scrape on my elbow. It was a positive experience and I feel more confident now that I have seen how Life Alert works. Thank you!

My heart rate was very low and my blood pressure was unsteady. I had to have the nurse from the health care company take a look at me. She determined that I needed to get to the hospital right away. I pushed my Life Alert button and the representative came on the line right away. The nurse talked to Life Alert and told him what the problem was. The gentleman kept assuring me that help was on the way. He kept me calm. He didn’t hang up with me until he talked to the nurse and paramedics. Life Alert kept me calm in an emergency.

My mother fell backwards out of her tub. Her bathroom door and bedroom doors closed. So the Life Alert dispatcher could not hear her response. EMS was dispatched immediately to my mother’s residents. I was contacted three times. Once, to let me know her pendant was activated and there was no response. Again when EMS arrived. And again when EMS was transporting her to the hospital. Life Alert dispatchers have always been very excellent.

I am glad that I have Life Alert. If I didn’t, I might not be here writing this. Life Alert saved me twice. Help was here in five minutes to get me up. I don’t know how or why I fell, but I am glad I have Life Alert to depend on. Life Alert even called after everything was over to find out how I am doing.

I fell backwards and landed on a wood floor after having a dizzy spell. I pressed my Life Alert button because I couldn’t get up. Life Alert operator notified our emergency people. EMTs came and picked me up and took me to the hospital.

My mother fell and was not wearing her Life Alert pendant. She was able to reach a phone and was able to call me. I, in turn, called Life Alert. I called Life Alert because they follow up with what is happening and keep me informed. If I were to call 911 directly, I would never know what happened to my mother. Was she injured? Hospitalized? Life Alert answered all those questions.

I have bad balance and was reaching out the front door to get my newspaper with a grabber while holding on to a storm door. Just finished raining and the deck was slippery. Got feet tangled up and fell down. I used my Life Alert pendant and received immediate service. Life Alert operator stayed on the line with me until EMS got here which was quickly. I have used this service many times and always had prompt attention.

My husband fell when he got up to go to the bathroom around 2:00 a.m. He was unable to get himself up from the floor nor was I. He pushed his Life Alert button and within five minutes, Life Alert had help at our home. The responders picked him up, checked him over carefully, walked him around the bedroom, and saw he was okay and he returned him to bed and he slept.

My husband fell and I could not get him up. Life Alert called the paramedics. They came and got him up. Later that night, he was in severe pain. I called Life Alert again. The paramedics came here again and took him to the hospital.

It was a stupid fall on my part (aren’t they always!) and I simply couldn’t get up! From the moment I contacted Life Alert, I felt safe. I no longer felt scared and alone. It turned into a fun experience - I actually laughed with Life Alert - until then, I hadn’t laughed for a long, long time!

Last February 2015, I came home after surgery. My foot in a cast and riding a knee walker. I have replaced knees (metal), and I ran across half of the room and fell on to the floor. When I awoke, I pushed my Life Alert button on my “help call” and they responded. Paramedics came to my door within minutes and told me I was still drugged from surgery. Paramedics got me up, and put my foot high on the couch and told me to stay there.

My mother fell over and twisted her knee and leg. She could not walk and I could not get her up to take to the hospital. I had to call for Life Alert and get an ambulance to take her to the hospital emergency room. I called Life Alert with her button--they were great. Had an ambulance here in ten minutes to get her. Life Alert stayed on the machine with me until they arrived. Then called back to check on her. I am very grateful for Life Alert services. The people that work at Life Alert are great and very helpful. Thanks for being there and so caring.

I was getting supper and my knees gave out. I was on the walker at the time I fell, it didn’t help. I couldn’t get up. I crawled to the Life Alert white box after I pressed the Life Alert button around my neck. They were really helpful and EMTs were here in ten minutes. Life Alert stayed on the phone with me until help arrived. The EMTs got me up, even put the food back in the fridge and brought in my mail, which I appreciated, and waited until I was on my feet.

I took a fall in my garage and I could not get up. My legs would not work. I hit the Life Alert button. I heard the base unit talking to me, but I don’t know how much Life Alert heard. In about five minutes, the fire truck arrived! In another two minutes, the ambulance, paramedics/EMTs arrived. They used the lock box on the front door to gain access. And by another five or six minutes, I was in the ambulance. In another five minutes or so, I was in the emergency room. Thanks.

Smoke detector in home alarmed Life Alert and they called family members and the fire department. My mom had left the stove on and it caused smoke. We are so glad Life Alert detected this and made calls before it got worse.

After having hip replacement three years ago, I was a good candidate for a dislocated hip. Sure enough, I bent over the wrong way in my closet and fell flat with a dislocated hip. My hip bone was sticking out about 12”. I could not move. I pressed the Life Alert button and the response was immediate. Life Alert called EMT and told them where the key was. EMT arrived soon and found me in the closet completely disabled. They put me on a gurney and transported me. I live alone unable to get to the phone. Who knows how long I would have been lying there. Thank you, Life Alert.

December 22, I crash landed coming out of the shower. I had an instant response when I pushed my Life Alert pendant. Four paramedics were in my home within twenty minutes to take me to the hospital emergency room. My son was notified of my fall. Fortunately, I had no serious effects and came home within 12 hours.

I developed a sharp pain in my lower left side. I called for Life Alert. The dispatcher stayed on the line until the ambulance arrived. My neighbors stayed with me until EMTs got here. The EMTs checked me out and placed me in an ambulance. Problem diagnosed, CAT scan taken, and decided to go home with follow-up by my doctor.

I recently fell in my garage and I pressed my Life Alert button. He responded right away, and informed me that help was on the way. An ambulance showed up inside ten minutes. I didn’t need hospital attention, but I felt good knowing I had that care if I needed it.

On December 2015, I called for help since I had fallen and couldn’t walk again to answer the door. After, I called Life Alert people with great assurance back that EMTs would be here with help shortly. EMTs assessed my health and we went on to the hospital to be admitted six days. Personnel at Life Alert are very helpful every time I call them. I thank you and God bless Life Alert for helping us.

My town’s EMS crew are wonderful! I am an arthritic patient and have a collapsing spine. One morning, I awaken to more pain than usual; and I couldn’t walk. I called my daughter. She came and helped me to get dressed. I sleep upstairs (have a stair-lift) and we thought if I called EMS they could not get me downstairs due to narrow stairway. So I managed to get on the stair lift, ate breakfast, then called Life Alert. EMS came quickly (in meantime, doctor said to go to hospital emergency room) so two EMS men arrived and had me in my wheelchair to my daughter’s car and we then drove to the hospital.

As they say, “I never thought it would happen to us.” My mother has Life Alert, and I’m so thankful that she does. On November 1, she fell in her kitchen while cooking. If it hadn’t been for Life Alert service, she would have been lying in her kitchen for hours with no way to get help. The Life Alert operator called me, our neighbor, and EMS. My mom was taken to the hospital, where it was found that she had a broken femur. At 87, she had surgery, rehab, and continuous to do well. But without Life Alert, the outcome could have been totally different. This is a great service. I would definitely recommend it to anyone who has aging parents!! Thank you again!

An animal was in my house when I returned from a Christmas church event on December 20, 2015 around 8:40 p.m. I was startled when I turned on the light and saw something large running down my hallway. I had called 911 animal control and other agencies to no available. So I decided to call Life Alert as my last hope. Life Alert called some of the same agencies and were able to help me and get them to help me. I am 75 years old and have a lot of medical issues. I thank God for the young lady who called to make sure I was alright throughout this terrible time.

My mother had a serious fall in November. Life Alert responded quickly. They dispatched paramedics and called family members to notify us. They kept in contact with the paramedics and called us back to tell us she was in route to the hospital. One other plus with Life Alert is that when we push the button on the pendant to check to see if it’s still working, the Life Alert operator always asks for mom’s password. This makes her feel safer because she would give the wrong password if an intruder was there with her. I have told many people about Life Alert and the benefits of it and not to get any other alert system.

I am an insulin dependent diabetic. I live alone. Occasionally, I suffer from diabetic lows, usually in the middle of the night. Sometimes the low is so bad, I can’t help myself to get what I need to bring my glucose number back! When this happens, I hit my Life Alert pendant. Last time this happened, the EMTS were in my house helping me within twenty minutes. My Life Alert operator stayed on the line until the EMTs said I was okay and my glucose number was back up to 120 after treatment. I love my Life Alert system. It has never failed me and it has taken away the fear I have of diabetic lows.

I rolled out of bed while asleep and landed between my bed and my scooter. I was caught there. There was no way I could move that would let me sit up, roll over, or get to the phone on the table in front of me. I pushed the button on my Life Alert device. The signal activated the Life Alert machine in the kitchen several rooms away. I could not respond to the signal to say what the problem was. Life Alert notified my sister and the 911 system. My sister’s daughter in-law arrived first, got into the house and let responders enter. They got me up, evaluated the situation and transported me to the hospital thirty-five minutes away. They treated my dislocated shoulder. Thank you, Life Alert, your service shortened my wait for help from half a day to less than thirty-minutes!

Approximately mid-November, I fell while taking a shower, covered in soap and was on the floor wrapped partly in the shower curtain with my legs pinned between toilet and tub. I pressed my Life Alert. The fire department was here in four minutes and those guys were great. I only had bumps/bruises did not need to go to hospital. I am so glad I had Life Alert! I even had to yell, “Help, I’ve fallen and can’t get up!”

My husband’s O2 Sat was at 74% and he was having a hard time breathing. Life Alert already notified the EMS. I thought they had left but the lady asked to talk to the EMS and she gave all his diagnosis. I had already gave the medication list, but she was ready to give that to them. She left as soon as EMS got all the information. My husband was in the hospital for six days and received four units of blood. Thanks for all your help. I was nervous as it was. Thanks again.

I woke up around 4 or 4:15 a.m. with severe chest pain, it wouldn’t go away. So, I got out of bed to unlock door because I knew my son was not home to unlock door. As I did that, I hit the red Life Alert button on my neck. It rang twice to Life Alert. The person came on and I told him my problem. He said, “Stay with me. I am calling medical and person of contact.” Life Alert was very fast! I had a massive heart attack and went out on hospital attention. They paddled me twice in the hospital. Life Alert stayed with me until EMTs took me to the ambulance. If I didn’t have Life Alert, my children would have found me dead in my chair. Thank you.

While pushing my empty rubbish can from the lawn to the cement walkway, I kept on going with the momentum and fell on the walkway, breaking my wrist, leg, and toe, and fracturing my pelvis. With the help of my neighbor, I was able to get up and call for Life Alert. Life Alert staff stayed on the line until the ambulance arrived. I was taken to the emergency room. Thank you!

Monday, November 9th 10:30 p.m., I fell—couldn’t get up. Tuesday, November 10th 12:06 a.m., I pressed Life Alert! Two male nurses arrived. After checking me, found nothing. Suggested going to the hospital for further check-up. I said, “No, I wasn’t hurting.” Life Alert called relatives and they came. I had excellent care from the nurses. I am doing fine!

Life Alert responders were very professional. My house was just like I left it when I got back both times. Thank you for saving my life twice! 1) I slipped getting out of the shower, fell backwards and hit my head on the toilet seat. I cut my arm on the metal frame of the door, passed out, blood on the floors and carpet, etc. I had required thirteen stitches on the back of my head. I crawled to the garage, called Life Alert and saved my life. 2) I was talking on the phone, heard a thump (me falling), passed out, hours later came to enough to press my Life Alert button. Again, Life Alert saved my life -- I had a heart attack.

My last stroke, Life Alert was very quick and got me help. Life Alert got a hold of my family and told them what was going on and what hospital I would be at. I live by myself. But with my Life Alert, I don’t feel like I am alone. Life Alert is always there for me, day or night. Thank you.

My 79 year old mom lived with us. We had Life Alert because we both work, and was afraid she would fall or need emergency help while we were gone. Actually, she woke up at 2:30 a.m. having severe head pains. I hit the Life Alert call button. It was such a blessing. Life Alert notified everyone in the family and stayed on the phone until the ambulance arrived. Life Alert supplied all of her medical conditions to the paramedics. I was extremely pleased!! Always very polite on the phone as well. Love Life Alert!!

I was in my shower, I didn’t fall but I thought I was slipping so I carefully let myself down on the shower floor. I have no strength in my legs so I pushed the Life Alert button. I had help within a very short time. Now I am naked, so I asked the Life Alert man who answered my call if there would be women. There was and she saw to it that I was completely presentable before the firemen came and lifted me to my feet. No injuries except for a couple of bruises. They were very kind and understanding. Thank you for the good service.

I was coming home and I have four steps to come down. (I use two canes to come down these steps.) I made it down three of the stairs but I don’t know why or how, but on the last step, I lost my balance. I couldn’t get up so I punched my Life Alert call button. (This outside of my apartment.) It was very soon the firemen came and got me up and walked me to my apartment and stayed with me until I got in my chair.

I was in my bedroom where I heard the noise from Life Alert. I answered that I was okay and thought my sister’s cat had accidentally caused the alert. I chuckled and found my sister on her bedroom floor, unable to get up, incoherent, and disoriented. I asked Life Alert to call paramedics. They arrived very quickly. The Life Alert kept in-touch with me until my sister was taken away in the ambulance. Life Alert’s representative also talked to the paramedics and gave them information from the records. Our attendant’s next door neighbor and my niece were also alerted by Life Alert representative. I was very impressed by Life Alert’s representative—he was very calm and very helpful.

My 97 year old grandmother was experiencing shortness of breath. She had made it upstairs and was alone and did not feel well. Luckily, she remembered to click the Life Alert button. Her phone was not working upstairs so Life Alert contacted 911 and then called me to follow-up. It was all a very smooth process. She is doing fine.

My husband fell off his chair. He was not injured but I could not pick him up. I pressed the Life Alert button around his neck and before I could turn around, someone came on the machine. After describing what happened, Life Alert already had a policeman on the way. He made sure there was no bleeding—no heart problems. Everything was handled quickly, professionally and courteously.

This last time, I just fell and couldn’t get myself up. I pressed my Life Alert button and help came in five minutes. As usual, the help was thoughtful, kind and made me feel that Life Alert is always there for me. I have used my Life Alert button many times and my life has been saved on more than one occasion.

I have history of COPD and collapsed right lung in 2010 and again in 2012. By 2015, I had regained most of my activities. Then the morning of November 24, 2015, I suddenly could not breathe in or out, nor speak. I pushed my Life Alert and it was answered immediately. I struggled to speak and made a frantic sound. The Life Alert staff took over, telling me he called EMS and my family. He talked to me until EMS took me out. It was comforting. He also called my daughter twice after I arrived in the hospital to see how I was.

On December 14, 2015, I stumbled and fell on my knees. In falling, I cut my left arm and was bleeding. So, I called Life Alert and within fifteen minutes, there were four paramedics at my house and they were very helpful and took me to the hospital in an ambulance.

Life Alert fire alarm went off at 3:00 a.m. I was in a wheelchair and couldn’t check the house. So, Life Alert called fire department, who came very quickly. Also, my son came when Life Alert staff called him. Fire department could not identify any fire but did identify carbon monoxide. I, the dogs, the wheelchair, and three dog cages all went to my son’s house until everything was fixed. Because of the fire alarm - Life Alert saved my life and the lives of my three dogs.

My mother had to use the Life Alert twice recently and the last time, Life Alert saved her life. In the middle of the night, she couldn’t breathe and the only contact she could do was Life Alert. They contacted paramedics who responded in time. After making sure she had help, Life Alert contacted me. The Life Alert lady was outstanding as she explained what was going on. On my way over to get there, Life Alert called to update. Just outstanding service and compassion.

I had fallen in the bathroom and passed out afterwards. I had pressed my Life Alert button and talked to the representative who was very helpful, calm and sympathetic. After the ambulance came and I went to the hospital, Life Alert contacted my relatives. This is the second time I’ve had to use Life Alert and am very satisfied.

On December 13, 2015, I went out to a birthday dinner for my son in-law. My daughter picked me up and brought me home. I stopped on the way to the bathroom to hang up my coat. I reached in to the closet to hang it up and missed the rod. I suddenly “saw stars” (first time). My coat and hanger went to the right, my walker went forward and I fell backwards! I could not get up and medics were called by the Life Alert pendant. I have severe muscular degeneration and that doesn’t help. Thank you!

My mother had an episode in which she was very disoriented and confused in the middle of the night. She could not reason well and felt she was in danger. She called Life Alert using the pendant, I arrived and Life Alert was on the phone and stayed there until the rescue squad arrived and verified information with them.

I fell and could not get up many times before getting the Life Alert monitor and was on the floor six hours yelling “Help” as loud as possible. After receiving the Life Alert monitor, I got help from Life Alert right away and was thoroughly checked out. Life Alert is wonderful. Thanks so much for your concern and help. I’ll recommend Life Alert to everyone.

I experienced shortness of breath. I called Life Alert, who had AMR help at my home within five minutes. Life Alert are always courteous. EMTs transported me to local ER. Diagnosed with pneumonia. I am recovered and well now. Life Alert contacts my children immediately.

I was alone and fell several feet from anything to help me get up and about 6ft. from the base unit. The Life Alert person who answered my call stayed on the line and checked on me every few minutes until EMS arrived as the nearest responders are about twenty minutes away. EMTs were efficient and helpful on arrival.

I had a rug cleaner. Had windows and door open, and furnace working to dry the rugs. I was sitting in kitchen reading when my Life Alert said, “Carbon monoxide—leave the house immediately.” We all left and they came on again and said, “Fire truck, ambulance and many others are on the way.” EMTs checked me and began oxygen and breathe exhaling for about an hour. The furnace had two exhaust breaks. Got it fixed. Thanks to Life Alert, I am alive and okay.

EMTs helped me up when I fell on the floor a few times at night. Also, it was a big help when my husband was so sick. EMTs came and helped him up when he fell at night. I would tell anyone to get Life Alert. It is a great service.

November 23, 2015 at 11 p.m., there was a loud banging on my door, which I ignored because at that hour of the night, I was expecting “no one.” The banging continued in desperation for a while. Then transferred to the neighbor next door. Then to the apartments each one upstairs, at which time I called Life Alert who answered promptly asking, “What was my emergency.” I explained. They instructed me to stay away from the door and that they will dispatch a courtesy officer to the emergency to access the situation. They did. Then there was calm. Thank you guys.

My mother was having difficulty breathing and couldn’t reach the phone to call me. She pressed Life Alert and very quickly they sent an emergency team and alerted me to go to her home. EMTs took her to the hospital.

My husband was asleep and did not have his hearing aids on. I called and called him, but he couldn’t hear me. I saw my Life Alert on the table beside my bed and pushed the button. He heard Life Alert talking, came to me, and called the ambulance. I had a congestive heart failure.

On November 26, 2015 I fell in my home and could not get up. I had my Life Alert on and pressed the button. In a short time. There was a person knocking on the door. I yelled to them where the key was in the security lock. The Life Alert was so helpful and courteous. I have been a member of Life Alert for 20 years and never had to call before. I am 92 years old and broke my hip and will take three months to heal. Thanks to Life Alert, you were so helpful.

My hands were shaking and my vision was blurred. I knew my glucose was too low, so I called Life Alert. Response time was about fifteen minutes. Responders took glucose test and was about 50. I received injection to raise glucose level and fed peanut butter sandwich to keep glucose test results in normal level.

My sister is disabled and fell in her apartment. She pulled her Life Alert, who notified me. It was wonderful that the first thing Life Alert said to me was, “Your sister is fine.” By the time I got there (maybe twenty minutes), the paramedics were already there and gone and I found my sister sitting in her chair watching T.V. I ended up taking her breakfast. Apparently, Life Alert tried calling my sister, who didn’t answer, of course, so I was called to make sure I had gotten there and my sister was okay. I was very impressed and the Life Alert operator that day was very, very nice! I was so glad I got the opportunity to see how Life Alert works--will recommend to everyone!

I felt dizzy and almost lost my balance and was short of breath, so I pushed my Life Alert button right away. Someone from Life Alert answered. Life Alert called my daughter to let her know where I was going (hospital). Life Alert people called the ambulance.

My aunt fell and she was upstairs--one level above the Life Alert unit, and she did not have her pendant with her. She scooched across the floor to her bedroom where she had left the Life Alert pendant, and the Life Alert operator was able to hear her and stayed with her until long after I and the ambulance arrived.

I made a fall on a tile floor in my bathroom and landed on my head, it started bleeding and I was helpless. I wear my Life Alert necklace day and night, so I called them and they were there in just a few minutes. EMTs lifted me up and stopped the bleeding with a pitcher. Life Alert were so courteous and sweet. I want to bake them some cookies!

I’ve had my Life Alert for around 16 years. I am now 86 years old and I can’t seem to write or print. My care taker had just given me a shoulder and I got dressed. She said I said I didn’t feel good but I wasn’t getting any better. So I managed to call my daughter and she told me to push my Life Alert. I did--and they were there in no time. EMTs took me to the hospital. I was there five days. I am very satisfied.

Carbon monoxide was detected in the house and the Life Alert carbon monoxide went off. A message was sent to Life Alert. They contacted us to leave the house and contacted the fire department. The fire department and ambulance arrived quickly and resolved the situation. Life Alert saved our lives.

I fell in the living room cutting my head open. I hit my Life Alert button, someone came on almost immediately asking me questions and assuring that I needed an emergency call to be placed. Life Alert stayed on the line until emergency came and called my contacts to let them know what was going on. Very fast response.

The carbon monoxide detector went off very loudly. Then Life Alert came on and told me to get out of the house immediately. Life Alert called fire department. My neighbor and grandson opened the windows and talked to the firemen. Then called a furnace repair man. He cleaned out the carbon build-up and got the furnace working again. No ill effects.

I fell and was not able to get up since I had a total knee-shoulder and hip replaced. I was afraid I’d displace those three prosthetics. Life Alert called for help for me and all was resolved when EMTs arrived. Thank you for your help!

I awoke one night, my throat swollen. I called Life Alert and got to the doctor’s hospital. He said that if I had not gotten there at the time I did, I couldn’t breathe anymore. The second occasion, by the time I called and got to the hospital, I had pneumonia. I had heart failure, I couldn’t have made it much longer.

My father fell many times and Life Alert was always there for him. Thank you. We got Life Alert for my dad because he lived alone and it was peace of mind for us because his health was going downhill and we couldn’t always be there with him all the time. When he went into kidney failure, we called Life Alert and they sent an ambulance out to transport him to the hospital.

I was stepping out of my backdoor when I tripped on the door sill. I fell so fast (I was carrying my walker), I couldn’t break my fall. I landed on my right sided (the side of my knee replacement). I had forgotten my phone on the kitchen table. I had to press the Life Alert button because I couldn’t get up. EMTs were here within five minutes.

My mom fell in the kitchen and her cell phone was in her pocket but out of battery. Thankfully, she could use her Life Alert necklace and call for help. We felt that her ability to stay in her own home would not be possible if it weren’t for her Life Alert. Life Alert provides peace of mind for all of us!

I had returned to my apartment after being out for Christmas Eve. I was having trouble breathing and couldn’t go to sleep. At 2 in the morning, my oxygen (concentrator) wasn’t feeling as it should. I called for Life Alert, EMTs took me to the emergency and then admitted me to the hospital.

Our loved one fell, his wife used Life Alert to notify dispatch of emergency. Response was prompt and efficient. Family member contact information was acted up called and in a timely manner. A follow up call was also given. Thank you.

On November 22, 2015, I fell in the living room/kitchen and was unable to get up. Life Alert responded quickly and EMTs took me to the emergency room. On November 23, 2015, I slid off my bed onto the floor. I couldn’t help myself up. I called Life Alert for help -- EMTs took me to the emergency room again.

On November 26, 2015, I had a horrible migraine. I called Life Alert -- EMTs took me to the hospital. They kept me over night and they ran spinal tap. Thought I had bleeding on the brain. Thanks to prayers, and the good Lord, I didn’t and got to go home Thanksgiving Day. Life Alert was great. I appreciate what they do for me.

I was at the end of my daily walk when I tripped on an uneven sidewalk in front of my condo. Having knee problems, I tried to get up and my foot slipped on wet grass and I fell on my face on the sidewalk. Luck was with me as I don’t go anywhere without my Life Alert GPS. Life Alert GPS fell out of my pocked so I pushed the button and explained to the kind gentleman what happened. He stayed on the GPS until the paramedics came to my assistance.

My mother was having trouble breathing. The Life Alert associate contacted emergency services and stayed on the line with her. Meanwhile, the family was being contacted. We were very pleased with all of the immediate responses. Life Alert staff also kept the family posted while she was in transit. Thank you so much.

I fell out the front door and sprained my ankle, knee, shoulder, hip, and later the thigh and leg began to hurt. I was told all of this after being checked at the emergency room on December 2, 2015. I was told also to stay off the foot and keep it elevated. I pushed the Life Alert button on my neck pendant and you all answered and stayed with me until the ambulance arrived. Thanks so much.

My husband got out of bed and fell and broke a hip. Life Alert was on the line before I was half way from the other end of our trailer. Life Alert had 911 called and medical was on its way while I was still trying to cope with the fall. Life Alert called our daughter right away to let her know what had happened, then again to say that we had gotten him to the hospital.

I awoke in the night and could hardly breathe. I immediately pushed the Life Alert button that I wear on my arm. And in less than five minutes, my daughter who lives next door was there and shortly after, an ambulance. I was taken to the emergency room and given shots on the way. Thanks to my Life Alert button, I am enjoying life once again!

Back in August 2014, my mother fell in her living room around 9 p.m. She pushed her Life Alert button (and as she said, “I talked to the monitor in the box.”) Her hip was broken. Life Alert saved mom’s life. She was experiencing severe pain and I fear if she did not have Life Alert, so that she could receive emergency care, she would have died. The best purchase we’ve made for my mom was Life Alert.

Incident was on p.m. of December 27, 2015. I found myself losing the ability to breathe. I pressed the Life Alert alarm button on my wrist band. There was an immediate response on my speaker from the Life Alert attendant asking me if I was okay or needed help. I reported my condition and the attendant assured me that help was on the way. He stayed on the line until EMTs arrived.

Life Alert responded immediately when I pushed the Life Alert button. They connected with the fire department and stayed on the line with me and the firemen until they were able to rescue me from the floor where I had fallen. I am most grateful for Life Alert’s calm and reassuring help.

I had been in bed and got up at 6:30 a.m. I could smell carbon monoxide. So I opened all the windows and doors. I sat inside the kitchen door, Life Alert called and said to get out of the house. I told her it was cold and windy, but I was getting fresh air. Firemen came from town. Life Alert called them and firemen checked the stove and found a hole in the back that was leaking the carbon monoxide in home. My machine works and I would be dead now without it. I praise God for letting me wake up. I have a new drum in the stove and it is doing well.

My aunt was going down her stairs into her garage. She fell to the garage floor. She laid there for a while then she remembered to push her Life Alert button. Since her answering machine is down in her den, she couldn’t hear Life Alert staff or answer back. So, Life Alert called her neighbor and the fire department. Help arrived quickly. Thank you for helping her!

I have Life Alert for almost 2 years. I am 91 years old and live alone. I had two instances I had fallen and could not get up. I have knee replacements and a hip replaced. I got myself to sit. I called Life Alert and within fifteen minutes the rescue people came. All my children had been contacted. EMTs helped me up and checked me out. Both times I had lost my balance. I can highly recommend Life Alert. Thank you and God bless you all.

My father passed away May 2014. After he passed away, I encouraged mom to get Life Alert. Mom fell November 30, 2015 and pressed her Life Alert button. I can honestly say Life Alert saved my mother’s life! After notifying me, Life Alert stayed on the phone with mom until after the rescue squad arrived. Life Alert talked to mom and helped keep her calm until he arrived. I can honestly say Life Alert saved my mom’s life! I would recommend Life Alert to any seniors that live alone. Thank you!!

I had fallen and couldn’t get up. Life Alert has come to my aid 4-5 times this past year and a half. I have a balance problem that cannot be cured, so I plan to have Life Alert until my “last day.” It is critical I have my Life Alert necklace since my husband has many errands to do. I just press a Life Alert button and I know they are on the way to emergency room. Thank you also to service department!

I began feeling light-headed and shaky, and had trouble finding words. I pressed my Life Alert pendant button. Instant response and summons for an ambulance. Asked if I wanted anyone called -- called daughter. Life Alert stayed on phone with me until ambulance came, conversed with EMS, and ended call with my consent. Life Alert dispatcher was pleasant and professional, had a very calming manner. All I could ask for!

I was having problems breathing and would hear gurgling sounds from my chest. My daughter called Life Alert and an operator called 911 for us. She stayed on the line until the paramedics arrived and talked to one of them to make sure I was being helped. I was hospitalized with pneumonia. My daughter and I are very thankful for Life Alert’s help. It’s comforting to know that Life Alert is a “button” away.

Another time when we had an emergency we called 911 and it took forever for them to get their information and send help. This time we pressed Life Alert button and we were able to keep caring for my mother while Life Alert got help on the way. Thank you.

I had to go from the bathroom to the living room and on the way I got very dizzy and just made it to a chair. Had my Life Alert system on and called. Life Alert operator made all the necessary calls to 911 and told me not to get up. Within a few minutes, the emergency crew were here. White waiting for them, the Life Alert operator kept talking to me. So happy that I had Life Alert. I am 88 years old!

My age (86) and condition after a small stroke caused me to fall out of my bed while trying to reach for something on the bedside lamp table (urinal). It was impossible for me to get up or reach the lamp so I pressed the Life Alert red button, reluctantly, and in a little while my room was full of firemen who picked me up and took me to the hospital.

My mother has fallen several times during late night hours. By having Life Alert, they responded on time with Life Alert assistance. All contacts were notified very quickly. We thank Life Alert for its great services.

Both my shoulders are dislocated, reaching out is limited. I tried to close the refrigerator door, but I was too close. I bent a little backward and lost my balance. Afraid I would pull the refrigerator on top of me, I turned and fell down. I have both knees replaced and I am walking with a walker. Getting up is not possible. So I pressed my Life Alert button to get help. If I wouldn’t have Life Alert, I would have been sitting there on the floor for five hours until my neighbors came to fix my dinner. The medics came in no time, picked me off the floor, and checked me out. A little bruised, but was okay. Thank you, Life Alert.

I was standing in the kitchen facing the end of the table. I moved right facing the living room. I must have gone out because I remember nothing until my right elbow landed on a stove burner that had been off for 15-20 minutes. I lifted the elbow and fell to the floor. Later after seeing the huge bruise on the armpit, I realized I had fallen against the counter top. My arm slid down the counter about three feet and stayed on the burner. I managed to get up and pushed the Life Alert button. The ambulance came within a half hour. I had a two-degree burn which is now healed. All the help went well.

Life Alert made it possible for my mother to stay in her home longer. Having Life Alert made it easier on me (the caregiver) as I knew once she “pushed the Life Alert button,” the staff at Life Alert would handle everything. Paramedics were dispatched and mother was transported to the hospital each time there was a need. Life Alert also notified everyone on the call list that paramedics had been dispatched and called again to notify she was being transported. The Life Alert staff were very efficient! It was well worth every penny spent and I would highly recommend Life Alert to anyone with an elderly parent or relative living in their home.

Morning of December 12th, I fell in my bedroom. Three firemen were there within ten minutes, helped me up to a sitting position, bandaged my wounds, took BP and ID, helped me to my walker, and made sure I was OK. December 15th, I fell backwards into my house trying to get garbage out - lying on my back, I called Life Alert. EMTs got me up, put out my garbage and brought in my walker. Made sure I was OK before leaving.

My mother was experiencing confusion and inability to communicate efficiently. She was experiencing extremely high fever due to MRSA and was experiencing sepsis reaction to staph infection. Life Alert helped get help to us quickly and stayed on the line until EMS and police arrived on scene.

I was in the downstairs den watching TV, when I heard a noise and looked up to see ceiling tiles falling down. There was a thud and a raccoon leaped at me biting into my arm. I threw it off and rushed from the room (closing the door), screaming, and ran upstairs and pushed Life Alert. Within a few minutes, police were at my front door that Life Alert had told me to open. Life Alert helped since all I had to tell them was what had happened.

Life Alert representative stayed on the line with me until the ambulance arrived. Just before six in the morning, I awoke and had difficulty breathing. Instead of calling 911, I chose to use Life Alert because they had all of my information, including how to get in my house. That was good because after I told the Life Alert representative that the ambulance was there, the next morning I knew that I was in the emergency room with my son talking to me. The emergency room is over seven miles from my house.

Thank God for Life Alert! Life Alert staff cannot put a price tag on the peace of mind I have knowing my mother has this. My mother’s heart rate went very high requiring activation of Life Alert and EMS. Thankfully she called me just prior to activating Life Alert so I knew help was on the way. Life Alert stayed on the phone with her until EMS left with her.

I live with my son and his wife. They were on a vacation and was alone in the house. There is a ramp from the house into the garage and I was walking from the garage into the house. Somehow I lost my right hip and shoulder. I was not wearing the Life Alert necklace but had the Life Alert GPS in my purse so I called Life Alert. The wonderful woman on the line talked to me until EMS arrived.

Just days after installing Life Alert for my mom, it literally saved her life. During a devastating congestive heart failure episode, she found herself unable to breathe. She made the pivotal decision to push her Life Alert pendant for help. Paramedics arrived within three minutes and were able to revive her with CPR. While on route, they were already privy to her medical history and medications. We were kept informed even while in the emergency room. We can’t begin to express our heartfelt thanks. Every day is a gift.

I had acid reflux and a fast heartbeat. I pushed the Life Alert button and medics came and found I was low on blood. Paramedics pushed me to the hospital and was given two units of blood right away. After tests, I was given two more units of blood. I found I had a bleeding ulcer in chest. I am thankful for the Life Alert services. Great help! At the hospital I was told if I had waited a few more hours, I would not be here.

I put a pot of soup on the stove, changed my menu and forgot it while I had my dinner. The next thing I knew the smoke alarm went off, my Life Alert was activated and the voice on the other end said for me to get outside, which I did. Meanwhile, my home was filling with smoke. Life Alert called the fire department and they were here in minutes. I had called my daughter and son in-law and they came immediately. Life Alert system worked just like it was supposed to.

For some reason, my husband was stuck in one position and would not bear weight on his left leg. That hip had been operated on years before, EMS took him took him to the hospital where he was thoroughly examined. Everything was found normal. It’s still a mystery. Life Alert took care of it all; answered all questions before we had a chance to ask them. My son watched with a critical eye and was pleased that Life Alert did everything they said they would. Thank you!

Grandma fell in the yard. She pushed her Life Alert button and the ambulance came right away. Life Alert contacted us and we were able to meet her at the hospital. It was a wonderful blessing and relief to know that the Life Alert product worked exactly as promised.

My mother could not move from the waist down (pain). She pressed the Life Alert button for ambulance and assistance to the hospital. That night she slipped out of bed and again called for assistance to lift her. Everything worked out fine and was quick. Thank you.

My mom, a Life Alert client, was in severe pain from a bulging disc after several days. I called Life Alert to have her taken to emergency hospital. Life Alert was very attentive and helpful with the transfer. It was a wonderful service which endured us some peace of mind during the times she was alone, trusting help was a push of a button away.

My aunt fell and suffered a broken hip. She was able to reach her push button Life Alert which she left hanging on her pocket! Life Alert responded so quickly that when I got there, I passed the ambulance taking her to the hospital. I only live two miles from her home. Wonderful service—she turned 101 on November 8, 2015 and is doing well in a local nursing home. Great service and quick response!

I am fine, I was in the bathroom but could not get up. I got to the floor and still could not get up. I was not near the phone so I had to call Life Alert. I was not hurt but EMTs took me to the hospital because my blood pressure was high. Thank you very much.

The Life Alert was very quick and pleasant. Life Alert called my son and then my husband, along with the EMT with all the information that was on file and how to get in the house. Life Alert stayed on the phone line until everything was okay and called back after to see if everything turned okay.

My uncle had fallen out of the bed and was not able to get up. I was contacted about the emergency and the Life Alert operator remained on the line until I arrived to his uncle house which was about twenty minutes. My uncle was asked if he wanted 911 to come and he indicated “no.” The Life Alert operator remained until I informed her that he was up and okay.

November 16, 2015, my mother fell in the bedroom of her apartment. I was home at the time. She broke her femur bone right leg. The Life Alert lady was wonderful and insisted on staying connected with me until help arrived. My mother was screaming out in pain. I was very grateful for Life Alert.

My father leaned over too far and couldn’t get up, pushed his Life Alert button. Response was quick and responsive to emergency people. Life Alert called me and my sister. By the time I came up to see him, he was up and EMTs were gone. Thank you.

My dad fell while home alone and could not get up. Thankfully, I got home about fifteen or twenty minutes after he fell. I couldn’t get him up. So we pressed the Life Alert and within ten minutes, the paramedics and firemen were here to help. Thanks, Life Alert!

Our mother fell and she couldn’t get up so she pressed her Life Alert button. They called EMS and someone stayed on the phone with her until EMS and some of us arrived. Life Alert called all of her children. We appreciate Life Alert so much. We feel so much better knowing Life Alert is here at one push of a button! Thanks so much for helping us to feel safe!

I can’t say enough about Life Alert. From the time I pressed my Life Alert button until the fire department came, Life Alert was on the line with me. I was trying to take my blood but I was just shaking so bad. I couldn’t take my blood. Life Alert told me to go and unlock my front door, and then sit down. The whole time Life Alert stayed on line talking to me and asking me how I feel and if I had stop shaking enough to take my blood. However, I didn’t stop shaking until after the paramedics left, but my sugar was 100. So, I didn’t go to the hospital because I feel that I was OK. Thank you, Life Alert.

Being handicapped, help is needed to get me into the shower. I leaned over too fast to test the temperature of the water. The shower bar gave way and I fell into the shower. Hit my head, bruised legs. Life Alert came to my rescue and EMTs did a great job getting me up.

I got too close to the end of the bed. When I realized it, I tried to get up but fell to the floor. Had to walk on my bottom across the room to punch Life Alert button. Paramedics came right away. I did not have to go to the hospital.

I fell in my bathroom and was unable to get up. I rang for Life Alert and, as before, they answered immediately, took my message, needs, changes, etc. They worked patiently with me. Life Alert service is wonderful and a great reassurance to my family that I can quickly get assistance.

I had fallen in my bedroom and was unable to get up. When I finally decided to push the Life Alert button on my necklace, it was approximately fifteen minutes before the paramedics responded arrived. The lady at Life Alert assured me she would stay with me until the paramedics got there. They were very comforting. I am 89 years old and I have had Life Alert since turning 80 years old.

My husband happened to be very weak this day. He couldn’t quite maneuver the recliner and fell from his walker beside the chair. He alerted Life Alert. An ambulance was dispatched. I was getting out of the gym when I got the phone call to go home--my husband had fallen. When I got there--EMTs had my husband sitting comfortably in his chair and were getting ready to leave.

She has had numerous falls when she needed help, and every time Life Alert has responded alerting me of the fall. The last fall required paramedics which were alerted by Life Alert. The dispatcher stayed on the line for my support and to inform paramedics of all mom’s health and medication information. Thank you so much and god bless. Mother’s new Life Alert was triggered accidentally and they confirmed her safety. Life Alert called me at home to insure she was with someone I knew and she was not in harm’s way. That really impressed me and has given us a great sense of security with our life saving Life Alert system.

I have had Life Alert for about six weeks and in that time I have summoned them three times. The third time I went to the hospital but let me tell you, Life Alert stayed on the intercom making sure I was coherent and letting me know every two minutes where the ambulance was and trying to calm me down. Every person who has a handicap or a disability should have the Life Alert system. It takes the place of someone actually being there to help.

On the 29th or 30th of October, I was cleaning my bathroom toilet and had a pair of scissors in my right hand and trying to remove some tape from the lid and cut my left hand. I’m on Warfarin and it wouldn’t stop bleeding so I called Life Alert. EMTs were here very soon - took me to the hospital - one stitch.

I fell asleep in my recliner and when I woke up, I tried to get up and misjudged and fell against the desk and hit my head. I tried to get up but couldn’t. I was able to push the Life Alert button on the necklace for Life Alert and they contacted 911, my daughter, and my son. If it wasn’t for Life Alert, I would have probably been on the floor for a long time and bleed a longer time, I am on blood thinners. Thanks, Life Alert!

My 87 year old father was very weak from his illness and fell down in his living room. He was too weak to get up and pushed the button on his Life Alert pendant. He said within two seconds his call was answered. The ambulance was called and told how to gain entrance. His neighbor was also called and met the EMTs at the door. He would have laid on the floor for hours if not for Life Alert. Thank you everyone at Life Alert!!

I fell out in my yard away from contact with my Life Alert answering machine. Help came within minutes to get me on my feet again. I could not get up with the help that came from the local EMS staff and then the sheriff came also. They all wanted me to go to our local hospital, but I knew I didn’t need to. But Life Alert is all it says it is. I am very appreciative.