Life Alert Reviews
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About Life Alert
Life Alert was founded in 1987, making it one of the first personal emergency response companies in the United States. The company’s systems have a base hub and a help button that can be worn around the neck on a pendant or wristband. Life Alert advertises that its pendants have a 10-year battery life and don't require charging. Monitoring centers are UL-certified and have the Five Diamond designation from The Monitoring Association.
Visit www.lifealert.com- 24/7 professional monitoring
- Pendants don't require regular charging
- Waterproof equipment
- $198 activation fee
- Requires three-year contract
- Not ideal for online shoppers
Life Alert Reviews
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Reviewed Aug. 30, 2013
My husband continues to fall and is unable to get up (his legs are buckling). The staff at Life Alert are as helpful as are the firemen and paramedics. They show deep concern for me too. Thank you.
Reviewed Aug. 30, 2013
I had chest pains after I came back from picking blackberries in my backyard. I pressed my Life Alert button and they were right here to rush me to the hospital. I have to use my button many times and they are always right here to take good care of me.
Reviewed Aug. 30, 2013
On the morning of our dad’s heart attack the team of Life Alert worked together perfectly to save his life. My brother and I agree that Life Alert paid for itself that morning. Thank you.
Reviewed Aug. 29, 2013
Without Life Alert I could not live alone. It has helped me when I have fallen to alert the rescue squad. I would recommend this to everyone. Thank you.
Reviewed Aug. 29, 2013
Couldn’t ask for a better service for myself, everyone listening, response is very good and Life Alert stays on the line with you until the end of everything. Thank you.
Reviewed Aug. 29, 2013
Fell down, couldn’t get up. I called Life Alert and received courteous and immediate service. The fire dept that responded was excellent. Thank you.
Reviewed Aug. 28, 2013
Response time is excellent. The Life Alert staff has always been outstanding in knowledge, help and comfort. Best investment I ever made as they have helped to save my life on several occasions.
Reviewed Aug. 28, 2013
I slipped and fell and broke a hip bone. Life Alert insured immediate help and within minutes I was on my way to the hospital. Everyone was so nice to me, I felt I was in good hands. I would definitely recommend Life Alert to anyone.
Reviewed Aug. 28, 2013
I had fallen and no one was around and Life Alert was there in no time and was very helpful. Thank you all very much.
Reviewed Aug. 27, 2013
I fell and couldn’t get up. Life Alert called paramedics and Life Alert stayed on the line with me until 911 arrived. They even called back later to see how I was doing. I am very satisfied with Life Alert and grateful to have this service.
Reviewed Aug. 27, 2013
My mother had locked herself out of the house, so she used her Life Alert because her spare key was not in its place. I was very pleased with the service. The pleasant call I received and follow up was wonderful. Thank you.
Reviewed Aug. 27, 2013
My mom fell in her bedroom and needed assistance getting up. Life Alert notified EMS and they were dispatched to her home. They used the lock box to gain entrance and helped her. Thank you so much.
Reviewed Aug. 26, 2013
I slipped onto the floor getting up and couldn’t get myself up. Life Alert contacted my family quickly and they came soon as did the fire department, etc. I am very pleased with the service provided. No injury accrued.
Reviewed Aug. 26, 2013
I had a bad fall on 7-5-13 and suffered a severe groin pull which was extremely painful. On 7-15-13, after one trip to the ER, the pain had not subsided and I needed to go back to the ER, so I activated Life Alert. They were very helpful. Thank you.
Reviewed Aug. 26, 2013
I had severe back pains for 4 days. I called Life Alert and you were here in a matter of minutes. Everyone was very helpful. Thank you all so much. I’m very glad I have Life Alert.
Reviewed Aug. 24, 2013
My husband was having a TIA and lost his speech and became confused. I pressed the Life Alert button and they answered immediately. The ambulance came within 10 minutes and we were at the hospital within minutes. Thank you.
Reviewed Aug. 24, 2013
I am 98 years old. I fell in my apartment and could not get up. I pressed the Life Alert and when I did not answer, they called my family and the police. The police was there to help in just a few minutes. Thank you.
Reviewed Aug. 24, 2013
The Life Alert operator was very courteous and stayed on the line until the emergency people arrived and I was being cared for. Then when I returned home from the hospital the operator called to check on my well being.
Reviewed Aug. 24, 2013
My granddaughter, 14 years old, had open heart surgery. She came home to recuperate at my home because her mom works, and I could care for her better at my home. Well her heart rate was 325. I could only think to push the Life Alert button. Thank you for the quick response, it saved her life.
Reviewed Aug. 23, 2013
As I started to enter my house, I tripped and fell. Unable to regain my feet, I pressed my Life Alert button. In a few minutes EMS arrived along with my oldest son and they helped me up. Fortunately, I was not hurt. Life Alert worked as advertised.
Reviewed Aug. 23, 2013
My mom thought she couldn’t breathe (she was just congested) so she pushed the Life Alert button. Our local fire department and EMTs were here in about 10 minutes. Life Alert called me to let me know help was dispatched. Thank you.
Reviewed Aug. 23, 2013
Over a year ago, I fell at night (around 10:30 or 11 p.m.) and had broken my left femur bone and left knee cap very badly. I pressed my Life Alert button and they handled everything very professionally from contacting 911, my friends, and my resident manager. Thank you.
Reviewed Aug. 22, 2013
My dad fell and needed help getting up. Even though I live next door, I was out of town at the time. Life Alert worked exactly how it was supposed to. They got help for my dad right away. Thank you all!
Reviewed Aug. 22, 2013
Life Alert calmed me down and assured me help is on the way. All information was given to the EMTs and they stayed with me during my kidney stone emergency. I am so glad I have my Life Alert.
Reviewed Aug. 21, 2013
I fell on my back and could not get up. I have arthritis and cannot put pressure on my knees. Life Alert came out quickly and picked me up, checked my blood pressure and made sure everything was ok. They were great.
Reviewed Aug. 21, 2013
I have Parkinson’s and fell in the bathroom in April at night. I activated my Life Alert call button and paramedics came. Life Alert also kept me informed at frequent intervals. I was impressed, thank you.
Reviewed Aug. 21, 2013
My wife fell in the bathroom. She could not get up on her own. She pushed the Life Alert button and the Life Alert people contacted the appropriate response team. Help was there in a matter of minutes. My wife sustained no injuries. Thank you, Life Alert.
Reviewed Aug. 20, 2013
I fell while cutting my roses. I got up 3 times, but could not get up the 4th time. I used my Life Alert pendant to call for help. My daughter came and then the ambulance came in a matter of minutes. Thank you.
Reviewed Aug. 20, 2013
I cut my toe and couldn’t stop it from bleeding. I live by myself and I didn’t have anyone to take me to the doctor so I called Life Alert. They were very polite and helpful. I appreciate their help.
Reviewed Aug. 20, 2013
Mom fell and Life Alert notified the EMTs. They came and picked mom up, she wasn’t hurt. Thank you for notifying me (her daughter) about mom and calling the EMTs for help. Good job!
Reviewed Aug. 19, 2013
I fell down in my yard and was bleeding on my head and face. Life Alert responded very fast and the ambulance took me to the hospital right away. Thank you.
Reviewed Aug. 19, 2013
I had a fire in my house and Life Alert responded immediately. The damage was minimal and I was safe; and my Godson, who was asleep in the room that the fire started, was ok. Thank you a million plus!
Reviewed Aug. 19, 2013
When I fell on my kitchen floor, I could not move due to weaken muscles from a stroke. Because of Life Alert’s quick and prompt response, my fall was much less frightening. Thank you all so much.
Reviewed Aug. 17, 2013
I became dizzy and fell in my apartment when I activated my Life Alert device around my neck. I heard a voice from the Life Alert box immediately asking me if I needed help, paramedics were called and arrived in minutes.
Reviewed Aug. 17, 2013
I was bleeding and I called Life Alert, they were very quick on their response. EMT took care of me and put me in the ambulance and I went to the hospital. Thank you.
Reviewed Aug. 17, 2013
Mother fell down in the kitchen could not get to her cane to get up. So she pushed her Life Alert button and help was there immediately. So grateful for Life Alert.
Reviewed Aug. 16, 2013
Dad fell down and couldn’t pick himself up off the floor. The Life Alert people are always nice to him; we really appreciate what you do.
Reviewed Aug. 16, 2013
I actually fell or passed out upon getting out of bed. I heard Life Alert in the background. I did not push the button on the Life Alert device; I must have fallen on it. It’s a miracle that saved my life.
Reviewed Aug. 16, 2013
I fell about 4:am and Life Alert called my family and also called 911 for help. I had to go to the hospital to be checked for broken bones. But everything was ok, Life Alert was great.
Reviewed Aug. 15, 2013
I slipped out of my lift chair onto the floor; I couldn’t get up. Life Alert called 911 and my neighbor. Stayed on the line and talked to responders, she was GREAT!
Reviewed Aug. 15, 2013
I fell and the fire department showed up within minutes and checked me out. All is well, everyone happy. Life Alert, thank you for your awesome service, job well done.
Reviewed Aug. 15, 2013
I fell in my kitchen and managed to call Life Alert, paramedics responded to be sure no bones were broken. Since I live alone now, it is very important to me to be able to call Life Alert for help. Thank you.
Reviewed Aug. 14, 2013
I fell in my bedroom and was unable to get up. I pressed my Life Alert button and received help right away. Thank you for all you did for me.
Reviewed Aug. 14, 2013
I fell and I am around 360 pounds but Life Alert responded and called for help and they were very polite and got me up. I am very grateful, thank you.
Reviewed Aug. 14, 2013
Blood pressure spiked to stroke range. Life Alert responded and phoned family and emergency personal also stayed on phone until help arrived. Very professional and courteous, Thank you.
Reviewed Aug. 13, 2013
I lost electrical power and without power I lose oxygen, which I require 24/7. Life Alert responded immediately and sent police and medical help as needed. I will be eternally grateful.
Reviewed Aug. 13, 2013
I fell during a routine walk in our apartment. I tried to rise but could not so I pressed the button on my Life Alert pendant and did not have to wait long. Thank you.
Reviewed Aug. 13, 2013
I like how quickly Life Alert answered my call and the way they stayed on the line until the paramedics came. I like the calm way the person on the line talks to you and helps you remain calm the whole time.
Reviewed Aug. 12, 2013
When I fell recently, I was very upset. I pushed my Life Alert button and help was here to my rescue in no time. Thank you and I will never give up my Life Alert.
Reviewed Aug. 12, 2013
I had a mild stroke, but I am feeling a lot better now. Life Alert sent help quite fast, I appreciate all that Life Alert has done. Thank every one of them.
Reviewed Aug. 12, 2013
Fell to the floor and could not get up so I pressed my Life Alert button. The operator came on and stayed on until everything was taken care of. Very courteous and professional in all aspects. Thank you.
Reviewed Aug. 10, 2013
I had a heart attack during the early morning, called Life Alert and the paramedics came in no time, and all worked out well. Thank you for always taking care of my family and me.
Reviewed Aug. 10, 2013
I had fallen out of the bed and broke my hip. They came so fast to help me. Thank you.
Reviewed Aug. 10, 2013
My husband was having a heart attack, Life Alert stayed on the line until paramedics arrived and made sure that he was being assessed. Thank you.
Reviewed Aug. 9, 2013
I lost my balance, but as soon as I called Life Alert responded. They were here in short time. I’m truly grateful that I have Life Alert.
Reviewed Aug. 9, 2013
Thank you it was so helpful for me to have my Life Alert. I could not get up and they took it from there. I never have to fear being alone anymore.
Reviewed Aug. 9, 2013
It is comforting to know I have help by just pushing a button that I have within my reach. I have fallen before and couldn’t get to a phone, it was very scary and Life Alert was there for me.
Reviewed Aug. 8, 2013
I am 90 years old, they responded so quickly. I was so nauseous; they took me straight to the hospital and were quite careful about protecting my two little dogs. Thank you.
Reviewed Aug. 8, 2013
I fell around 3:00 a.m. and couldn’t get up. The Life Alert operator contacted emergency personnel and told them how to gain entrance into the house. They also contacted my daughters to let them know what had happened. Thanks.
Reviewed Aug. 8, 2013
I fell in the backyard near the patio. The Life Alert button was pushed and help was on the way in a matter of seconds. It was wonderful that we were able to communicate the entire time, as we live in a rural Mississippi County. We’ll never be without Life Alert, it’s worth every penny!
Reviewed Aug. 7, 2013
Words cannot express the security I feel having Life Alert. The promptness in which you answer the pendant is extraordinary. Thank you for the care you give both in promptness and in your respond, and for sending people who care for me.
Reviewed Aug. 7, 2013
My husband fell and could not get up. We called Life Alert using his call button. A policeman came first then the paramedics. They did a small exam to make sure he was alert and not injured. The whole thing took 15 minutes or so. They were very efficient. The woman who responded to our call was courteous and stayed with us till the policeman came.
Reviewed Aug. 7, 2013
I truly love my Life Alert; I had my doubts when my daughter-in-law set this up. But after a recent fall, I was so happy with how fast you contacted me and sent me help. I would recommend Life Alert to anyone who lives alone.
Reviewed Aug. 6, 2013
I could not respond to the call from the Life Alert representative. However they notified the emergency ambulance and also my family who were at the emergency room almost as soon as I was. I am so grateful for having Life Alert!
Reviewed Aug. 6, 2013
My heart was beating so fast, I couldn’t count how fast it was. Life Alert stayed on the phone until the emergency got to my house. Thank you for the excellent care. I have recommended Life Alert to my neighbor and she is getting one.
Reviewed Aug. 6, 2013
A few weeks ago I fell in my bathroom. It was a reaction to my regular medication. The woman from Life Alert stayed on the phone until the police and EMTs came. She asked how I was feeling and gave me peace of mind. I’m very glad I have Life Alert.
Reviewed Aug. 5, 2013
I fell out of my bed onto the floor. Life Alert was on my speaker right away and got the ambulance here. The Life Alert employee was talking to my wife until the ambulance got to the house. Thank you.
Reviewed Aug. 5, 2013
The ambulance and fire truck were here in less than 10 minutes. I am 91 years old and when I fall I can’t get up. This time I had to go to the hospital for 7 stitches on my head above my ear. I would not do without Life Alert. I have lived by myself for 30 years now.
Reviewed Aug. 5, 2013
Mom had fallen and cracked her pelvic in 3 places. Life Alert came and helped her, and took her to the hospital. They were very kind and called all those on my list. Mom was very happy with the way she was treated.
Reviewed Aug. 3, 2013
My propane hot water heater caught on fire while I was bathing. I had my hearing aids out at the time and could not hear the fire alarm going off. Thank goodness Life Alert called my daughter. The firemen came along with my daughter and the fire was put out. Thank you.
Reviewed Aug. 3, 2013
I broke my ribs so I called Life Alert. They were here in minutes and they were so very nice and they called all of my contacts and stayed with me until the ambulance got here. My son is in Alaska and got this for me. I’m so very thankful I’m not alone anymore. I feel so safe.
Reviewed Aug. 3, 2013
I fell in the bathroom at night. I called Life Alert and three firemen came, and they picked me up very gently. I was very thankful for Life Alert. I have recommended it to several friends and two of them did get the service.
Reviewed Aug. 2, 2013
My mom experienced a fall, she’s 89 years old, and she pressed her Life Alert button. When she did not answer Life Alert immediately had the EMS team dispatched. They followed up by calling all her contact numbers. We are very grateful for their professional and quick response.
Reviewed Aug. 2, 2013
Life Alert staff is prompt, direct and helped my family to communicate with EMTs while members were driving to father’s home. They supplied EMTs with information concerning medics/health of my dad. The follow up was prompt too. Thank you.
Reviewed Aug. 2, 2013
I fell down backwards on the cement steps and I broke 2 ribs and fractured another. Life Alert went above and beyond in calming me down. I am 83 years old and was quite scared. Thank you. Life Alert was one of the wisest choices I have made.
Reviewed Aug. 1, 2013
My mother was with her caregiver when she slipped from her wheelchair to the floor. The caregiver could not lift her up to get her back to the wheelchair. They pressed the Life Alert pendant and help was sent quickly. Thank the Lord there were no injuries.
Reviewed Aug. 1, 2013
The Life Alert team was there promptly and the ambulance very shortly after and then the police. All were very polite and helpful. They took me to the hospital which I requested. The medical Life Alert team was very polite and helpful. Thank you.
Reviewed Aug. 1, 2013
Mom was coming through my front door, stumbled and fell. Life Alert was notified and in turn notified paramedics. They helped her into a chair and asked if she needed any more help, which she didn’t. I’m positive Life Alert is a life saver!! Thanks so much.
Reviewed July 31, 2013
My mother had fallen on the floor. Within minutes, or should I say seconds, Life Alert responded to her and we had help within minutes. Life Alert is my mom’s guardian angel. Thank you to all.
Reviewed July 31, 2013
My dad, who is 92 years old, suddenly had chest pain. I called Life Alert and the response was immediate, compassionate and efficient. Within minutes there was a response and my dad was taken to the hospital. We are very happy to have chosen Life Alert.
Reviewed July 31, 2013
Life Alert stayed on the phone line until help came, which was a comfort to me. They also contacted the people on my list and informed them of my situation. Thank you.
Reviewed July 30, 2013
I live alone but I am not alone as I have Life Alert. I have fallen outside and Life Alert sent 2 fellows out. They picked me up and got me back into the house. They checked my blood pressure and asked if I was hurt anywhere. They also asked if I wanted to go to the hospital but I told them no.
Reviewed July 30, 2013
I broke my little toe, so I pushed my button and Life Alert responded within seconds. The paramedics showed up within minutes of their call. I thank God for my husband for getting me Life Alert. It does save lives.
Reviewed July 30, 2013
I fell getting out of bed, fell on the floor. The ambulance and firemen were here immediately and I went to the hospital then to a rehab center. The person kept talking to me till help arrived. Thanks to Life Alert!
Reviewed July 29, 2013
I fell and couldn’t get up. I pushed the Life Alert button and the ambulance came. They helped me up and made sure I was ok. I was ok and did not need their assistance anymore. You did a follow up to make sure everything was ok. Thanks.
Reviewed July 29, 2013
I wouldn’t be without it. I fell in a doorway and I couldn’t get up. Life Alert lifted me to my feet and got me to a chair. My necklace is the first thing I put on in the morning and comes off last. Thanks for such comfort.
Reviewed July 29, 2013
I was experiencing chest pains and shortness of breath. Life Alert was alerted once I pressed my button. The operator stayed on the line until the paramedics were notified and arrived. Thank you.
Reviewed July 27, 2013
I suffered a stroke and fell three times, and then hit my Life Alert pendant. The ambulance arrived very quickly. Life Alert called my emergency people and everybody was kept on the same page on what was happening. Thank you very much.
Reviewed July 27, 2013
I fell in my bathroom, hitting my back on the side of my tub. I suffered a compound fracture to my lower back and was hospitalized for 2 weeks. Life Alert saved me. I live alone and without Life Alert, I’d probably still be in my tub. Thank you, Life Alert!
Reviewed July 27, 2013
I felt dizzy and not right. I want to thank Life Alert for being such a great company. And thank you for a quick arrival of the fire department and for being so caring and concerned. The service was outstanding. Thanks.
Reviewed July 26, 2013
I have found it necessary to use my Life Alert button about 5-6 times since I purchased it. I have recommended it to several people. I think it has saved my life several times when I have had a stroke or heart attack. Thank you.
Reviewed July 26, 2013
Fell down on the living room floor. I pressed the call button and Life Alert talked to me until the EMTs arrived. They lifted me up and made sure I was able to walk. I was slightly bruised but no broken bones.
Reviewed July 26, 2013
I live alone at home and I slipped off the bed, and could not get up off the floor by myself. I did not hurt myself but still I could not lift myself up. Life Alert called for emergency help and they helped me. They were at my house in 5 minutes.
Reviewed July 25, 2013
I fell and was unable to get help, but with a push of my button Life Alert sent help to me immediately. The operator gave the ambulance staff my health history, which was very important. I’m a post stroke survivor. I recommend Life Alert to anyone who is living alone.
Reviewed July 25, 2013
I slipped and fell on the wet kitchen floor and couldn’t get up. The Life Alert team was here very quickly with fire and rescue arriving at the same time. I thank everyone for the quick and very efficient help. Thanks to everyone for being here.
Reviewed July 25, 2013
I was walking up my basement stairs and lost my balance and fell down the stairs. I pressed Life Alert button on my necklace to call for help. Life Alert responded quickly and came to help me right away. Thank you.
Reviewed July 24, 2013
I fell in my kitchen, Life Alert was prompt, very comforting and stayed on the line with me until help arrived. They called my contact people and called after I got home from the ER to see how I was. I would highly recommend Life Alert as the number one company to deal with.
Reviewed July 24, 2013
I fell, so I pushed my Life Alert button and I received a response right away. The help came in a very short time and helped me up. They took me to the hospital right away. I was very pleased with the response and service.
Reviewed July 24, 2013
My father fell in the kitchen in the middle of the night. He pressed the button on his Life Alert necklace and I was contacted immediately. Paramedics were dispatched promptly to come and help me. Tears came to my eyes when I think of how he could have laid there all night helpless if he did not have the system. Life Alert saved my father, and I am thankful. It is worth every penny.
Reviewed July 23, 2013
I fell in the bathroom, so I called Life Alert and the fire department was here in 15 minutes. I have had Life Alert eight years, and they are always very courteous and helpful. I would recommend Life Alert to anyone that lives alone.
Reviewed July 23, 2013
I was very pleased with Life Alert’s response when I was in need of them. Every time I checked in everyone is very pleasant and answers my questions. I do feel I have a friend on the other end. I would recommend Life Alert to my family and friends.
Reviewed July 23, 2013
I needed medical help. Life Alert got the fire department and ambulance out to our home. Thank you for the help, when we needed it. Wonderful service.
Reviewed July 22, 2013
My husband had gotten sick. I told him to mash the Life Alert button and he did. In a minute they were on the phone and stayed on the phone with me until the rescue came. Life Alert was very good with us. I’m very glad to have your service and I thank you for the wonderful service we received.
Reviewed July 22, 2013
A chair tipped over with me and I fell on my bad knee. Life Alert notified the fire department, the ambulance, my son and my brother. The crew got me up and the paramedics suggested I go to the ER, which I did. My knee was just bruised nothing broken.
Reviewed July 22, 2013
My mother fell twice and each time that day the response from Life Alert was wonderful. Prompt response from the paramedic’s phone call to me explaining what happened and what they did. We also received a follow up with a phone call which I greatly appreciated.
Reviewed July 20, 2013
I am so grateful to Life Alert. I have a tendency to fall and Life Alert has helped me on several occasions. It gives me peace of mind knowing help is close by whenever I need it. Many thanks to Life Alert and your staff.
Reviewed July 20, 2013
I woke up having a seizure thinking I was having a stroke. If it wasn’t for Life Alert I don’t feel I would be alive today. My son and daughter-in-law got Life Alert for me because I live alone. Thank God for them and the love they have for me.
Reviewed July 20, 2013
Mom lost her balance and fell. Life Alert responded to her call, and summoned police, EMTs and me (her daughter). She was fine, but needed assistance in getting up. Your operators were great.
Reviewed July 19, 2013
I really appreciate that I get a live person when I call for help and the fact they stay with me until help arrives. My family and my contact people also appreciate and are quite impressed with Life Alert’s quality of service. Thank you.
Reviewed July 19, 2013
My mom fell and couldn’t get up on her own. The paramedics came and checked her out, and had her walk and even fixed the bent in her walker. They called me (her daughter) and let me know how she was. All was ok, and our family is very satisfied with Life Alert. Thank you!
Reviewed July 19, 2013
My wife passed out and fell to the bedroom floor. I pressed the Life Alert button on my pendant and was asked what the emergency was. They sent for an ambulance which brought her to the hospital. Life Alert contacted my children and made them aware of the situation. Thank you.
Reviewed July 18, 2013
Life Alert was very helpful and I felt great just knowing they stayed on the line with me as help came to me. I highly recommend your service to everyone. Thank you all very, very much for the help.
Reviewed July 18, 2013
My husband passed out and fell into the bathroom, bumped his head and was bleeding. Life Alert called the fire department and they responded in record time. He was in the hospital for 3 days. It could have been much worse if he did not have Life Alert. Thanks for your help.
Reviewed July 18, 2013
My 102 year old grandmother was home alone; she fell and pressed the Life Alert around her neck. Life Alert didn’t get a response from her so they dispatched paramedics immediately. I was also very impressed that they kept calling me with updates (i.e., my grandmother being taken to the hospital). Thanks Life Alert.
Reviewed July 17, 2013
I cannot imagine my life without Life Alert. My last experience I was home alone and sick, very sick. I called Life Alert to come to my rescue and they arrived and took me to the emergency room. I was admitted for 1 week, I had a bad reaction to a prescribed medication.
Reviewed July 17, 2013
Life Alert called immediately and stayed on the line until paramedics arrived and even after that. They called everyone on the list of contacts and even followed up while we waited in the ER. We were very pleased with their service. Thanks.
Reviewed July 17, 2013
My husband fell in the dining room and could not get up. He pushed his Life Alert button and got a response right away. Life Alert called our daughter and emergency response team and stayed on the line with us until help arrived. Everyone was fine. It was a very positive experience.
Reviewed July 16, 2013
Thank you for your help. If it wasn't for Life Alert, my mom would not be alive today. My mom fell down the stairs and could not get up, so she pressed her Life Alert and within minutes the paramedics came.
Reviewed July 16, 2013
I was coming from my bedroom using my walker across the hall to the bathroom. I somehow fell into the bathtub, and I could not get out of the tub by myself. I called Life Alert right away and they answered and got me help. I was alright, after they got me out of the tub. I was just shaken up.
Reviewed July 16, 2013
I was getting dizzy from the current medications that I take. I felt I needed to go to the hospital, so I notified the Life Alert response unit. They sent a response unit to my home which was very helpful. Thank you.
Reviewed July 15, 2013
I have nothing but praise for the Life Alert service I received. The ambulance was here in a very few minutes. They literally saved my life. My daughter lives down the hall from me and was in her apartment. I fell on the way to my bedroom and I could not get up. Thank you.
Reviewed July 15, 2013
I called for help to get someone to come and check on me. Life Alert called my family to let them know what is going on and where I was being taken, so they would not worry. I live by myself and I do not worry about anything happening to me. I have Life Alert, my friend.
Reviewed July 15, 2013
Because of a fall outside my home, Life Alert was notified with the pendant. Help soon arrived to get me standing again. Without Life Alert's help, I would have waited a long time for someone to come and help me. Thank you.
Reviewed July 13, 2013
I was having severe stomach pain along with vomiting. If I did not have Life Alert, the ambulance wouldn't have gotten here as fast as they had. I'm thankful for y'all and Life Alert. Thank you and God bless all of you.
Reviewed July 13, 2013
I fell coming out of my garage and could not get up. My husband has a bad back and couldn't help either. We called Life Alert and within 10 minutes the rescue squad arrived and at the count of 3 I was up. My only feeling was gratitude to these wonderful men, and that nothing was broken.
Reviewed July 13, 2013
My wife fell when she was trying to get out of bed and couldn't get up. She pushed her Life Alert pendant button for help. Your operator came on the line and called our fire department. My wife nor could I get to a phone. The operator stayed on the phone until help arrived.
Reviewed July 12, 2013
I was extremely dizzy all day and felt I needed help, as I am elderly and live alone. I pushed my Life Alert button and had help within minutes. Thank you all so very much.
Reviewed July 12, 2013
I was getting into bed when my foot slipped and I fell. I tried to get up but with both knees having been replaced I couldn't get up. I pressed the button on my Life Alert and told the operator I couldn't get up and to please call my daughter. The emergency squad arrived very soon and helped me up.
Reviewed July 12, 2013
I would like to take this opportunity to thank you for the service you provided. Without your assistance I truly believe she wouldn't be with us today. Our family would recommend your company to anyone who needs a Life Alert service. Thank you.
Reviewed July 11, 2013
I was having chest pain, so I pressed my Life Alert button. A lady answered the phone and asked was I ok. I told her what was wrong and she called 911 for me. They all arrived and took me to the hospital. She also called my emergency contacts for me. Thanks so very much.
Reviewed July 11, 2013
I was experiencing fainting spells and needed to go to the hospital. The Life Alert staff was extremely courteous and helpful. They stayed on the line with me until the paramedics came and took over. I am forever grateful.
Reviewed July 11, 2013
From the moment I requested help, everything was very positive. The Life Alert operator let me know that he was right here with me. He also made necessary calls and stayed in direct contact with me the whole time. Very positive feeling about help being at my finger tips.
Reviewed July 10, 2013
Life Alert was very helpful and kind. My husband was unresponsive to me and his occupational therapists. Life Alert stayed with use until help came, I am so thankful for that. Thank you all for helping me when I needed you all.
Reviewed July 10, 2013
My mother pressed the Life Alert at 4 a.m. She was having chest pressure. Life Alert responded right away. Paramedics were there in a few minutes and took my mother to the emergency room. I am impressed with the service.
Reviewed July 10, 2013
Mother had fallen and couldn't get to the phone. She pressed her button and Life Alert came on, and when they didn't get a response, they called the emergency numbers. They then called the paramedics and they arrived the same time my brother did. Quick. Thank you.
Reviewed July 9, 2013
I fell in the yard and could not get up. Life Alert responded right away, and helped me up and into the house. They were very kind and helpful to me. They got me in the house and checked my vital signs. Everyone was wonderful.
Reviewed July 9, 2013
I called Life Alert about 2:30 a.m. They made all arrangements for police and ambulance to help me. Since it was in the early hours, the Life Alert operator assured me that help would arrived. Thank you all so much.
Reviewed July 9, 2013
Life Alert's service was greatly appreciated. Family and emergency contacts were immediately contacted. I am so thankful to have your services. I would definitely refer your services to others. Keep up the wonderful work you do.
Reviewed July 8, 2013
I was sitting on a chair in my bedroom getting dressed and I couldn't breathe. I pushed the button on my Life Alert and in about 5 or 10 minutes the ambulance arrived and they took me to the hospital.
Reviewed July 8, 2013
Last time I used Life Alert. I was going into the bathroom in the evening, and got dizzy and fell and couldn't get up. I pressed my Life Alert wrist band and my call for help was answered right away. I am very pleased with the service.
Reviewed July 8, 2013
I couldn't properly transfer from my toilet to my wheelchair. I put myself on the floor because I had no other good options. Life Alert responded right away and help came and lifted me off the floor and onto my chair.
Reviewed July 6, 2013
I fell on August 2, at 5:00 a.m. I pressed my Life Alert bracelet as I couldn't get up. Life Alert was so much help to me. They called paramedics who took me, by ambulance, to the hospital. I broke my left thumb and bruised my chest terribly.
Reviewed July 6, 2013
I had a stroke and fell to the floor and was unable to move. I was able to press my Life Alert button and Life Alert called the ambulance immediately. Thank you so much for sending help quickly.
Reviewed July 6, 2013
Life Alert responded in 5 minutes to my call. The medics were very caring in picking my husband up and getting him back to bed. They called back later to be sure he was ok. Thank you all so much.
Reviewed July 5, 2013
Life Alert was very helpful. I fell in the living room and tried twice to get up, when I couldn't I got to the door to unlock it. Life Alert stayed on the line till the emergency people got there and talked to the guy from the emergency. The operator called my sister-in-law and my daughter. Everyone was very polite.
Reviewed July 5, 2013
The Life Alert staff stayed with me on the phone until the ambulance arrived. They were very polite and helpful. Thank God it was not a heart attack or stroke. I have recommended Life Alert to three other people and two now have it.
Reviewed July 5, 2013
I have Parkinson's and fell and couldn't get up. I was not hurt but could not get up. I pushed the Life Alert button and asked to have my daughter called, which she was. The dispatcher talked to me until my daughter and help arrived. That was very comforting.
Reviewed July 3, 2013
Dad had chest pains and had difficulty breathing so the care provider pressed the Life Alert button. Life Alert notified me and my brother immediately so we met him at the hospital. Thank you.
Reviewed July 3, 2013
I was discharged from the hospital for CHF. 24 hours later I could barely breathe. My friend was afraid to take me to the ER, and I couldn't walk to the car. I pushed my Life Alert pendant and 911 came and transported me to the hospital ER. I was admitted for 5 days, and then in rehab for 8 days, then discharged. I am doing better now.
Reviewed July 3, 2013
My mother lost her balance and fell backwards. I pushed the Life Alert button for help as I could not get her back up to her feet by myself. Everyone is always very courteous and helpful. Thank you again.
Reviewed July 2, 2013
I fell on the floor and could not get up. I pressed my button and when Life Alert did not hear me they contacted my granddaughter and the paramedics. They were able to get me back on my feet. Thank you so much.
Reviewed July 2, 2013
I fell in the garage. The house door was closed, so I pushed my Life alert pendant and called for help. I didn't realize I was heard because of the closed door. Within 10 minutes of using the pendant help arrived. I am very happy with your response to my fall. Thank you.
Reviewed July 2, 2013
In the almost four years I've been with Life Alert, I've fallen 4 times and just could not get up. I was amazed how fast they got here and how fast they got me up. They are always so capable and helpful. Excellent service.
Reviewed July 1, 2013
My father had a fall getting out of bed. While semi-conscious he had the presence of mind to push his Life Alert necklace button. Paramedics arrived and whisked him off to the emergency. I suspect without Life Alert he may not be alive today. Thanks.
Reviewed July 1, 2013
I had real high blood pressure and when I called Life Alert I had help immediately. They stayed on the line with me until I got into the ambulance. Thanks for your wonderful service. It's comforting to know I have help at any time.
Reviewed July 1, 2013
I fell in the bathroom and broke my left hip. I immediately pushed my Life Alert help button and within seconds my dear one was notified and within 10 minutes I had EMS, a friend and neighbor helping me. Without Life Alert I would have lied there for a good long time. Thank you for helping.
Reviewed June 29, 2013
I was suffering from chest pain. I tried to use the phone to call family members, but was unable to make a connection; so I pushed my Life Alert button. Paramedics arrived within 9 minutes and family members were notified and met us at the hospital.
Reviewed June 29, 2013
I had a heart attack. I pushed my Life Alert button and you answered immediately. You had the EMS here within 3 or 4 minutes. Life Alert saved my life and if not for Life Alert I would have died flat on the floor. When EMS came I was taken to the emergency room right away. Thank you, Life Alert.
Reviewed June 29, 2013
With my medical issue, the Life Alert people were helpful and stayed on the line with my wife until EMS came to my house. They were very polite even when I do my monthly check. Thank you all so much.
Reviewed June 28, 2013
I was having trouble breathing. My daughter called Life Alert and they took over getting in touch with the paramedics and making sure I was ok. They also called each person that I had named in case of an emergency. I would recommend Life Alert to people. Good job. Keep up the good work.
Reviewed June 28, 2013
My husband had a bad fall at home. Life Alert responded quickly and courteously and notified everyone we requested. The responders were very professional and considerate. Thank you so much.
Reviewed June 28, 2013
I had been very sick and could not stop vomiting. My friend came over and called Life Alert for me. They were very helpful and concerned, and they stayed on the phone with me until paramedics arrived. Thank you for the help.
Reviewed June 27, 2013
I fell in the kitchen and was not able to get up. Life Alert was very fast in getting me help. Help came in less than 10 minutes. I am very happy with Life Alert. Thank you for the wonderful help.
Reviewed June 27, 2013
I felt my legs losing their strength and I knew I couldn't get myself over the tub to get out. I sat in the tub rather than fighting to raise my legs and falling. I sat on the bottom of the tub, called Life Alert, and paramedics came within minutes and helped me out of the tub.
Reviewed June 27, 2013
In February of 2013, my wife fell while I was out of the house. She paged Life Alert and within a few minutes the paramedics were here and transported her to the hospital. She had fractured her left ankle, so they begun treatments.
Reviewed June 26, 2013
I fell and was unable to get up. I pressed my Life Alert button and got an immediate response. They were here to help me in a matter of minutes. Very compassionate, gentle and understanding people.
Reviewed June 26, 2013
I fell and couldn't get up. I hit my head and had a black eye. My right side was bruised all the way down, and hit my left arm on a table. Then I hit the right side. The doctor said I had cracked a rib on my left side. The Life Alert staff member that helped me had the most soothing voice, which kept me calm. Thank you.
Reviewed June 26, 2013
I fell outside and pushed the Life Alert button. The Life Alert operator couldn't get any response from me because I was outside, but she notified EMS and they came promptly and helped me up and made sure I was ok.
Reviewed June 25, 2013
My mother fell. Life Alert was called and they answered promptly. They remained on the phone with us until emergency personnel arrived. They are always very courteous and helpful. They always are willing to help. Thank you.
Reviewed June 25, 2013
On May 12, 2013 I fell and hit my head on the hardwood floor. I managed to reach my Life Alert and they sent someone right away. I was taken to the medical center right away. The service I received was outstanding.
Reviewed June 25, 2013
My husband was in the ER having a heart attack. I was with him. My aunt was home alone and she fell down in the kitchen. My phone was dead and my brother's phone was out of reach. So she contacted Life Alert and they sent an ambulance out and took her to the hospital. They locked up the house and were very nice and well trained and informed us of her fall. Thank you.
Reviewed June 24, 2013
My mother fell and was unable to get up by herself. She pushed the Life Alert button and help was sent right away. All of her emergency contacts were notified by very helpful people, and mother got the help she needed.
Reviewed June 24, 2013
I fell and was unable to get up. I pressed the Life Alert pendant button and within minutes the paramedics were here. If it wasn't for Life Alert, I could have lied there all night. I thank Life Alert for helping me in my time of need.
Reviewed June 24, 2013
My mom fell in the kitchen and hit her head on the counter. She was bleeding and unable to get up. Life Alert immediately contacted the neighbors per her request and called the ambulance. Excellent response! Such a blessing!!
Reviewed June 22, 2013
I couldn't breathe so I pushed my Life Alert and they got help to me right away. My kids were on their way, and the firemen and ambulance arrived before they arrived. I believe they saved my life. Life alert is a God sent. Thank you.
Reviewed June 22, 2013
My grandmother had fallen down again, and as always Life Alert was prompt and very professional. They are always quick to notify all us family members and bring us up to speed on the situation and what's been done.
Reviewed June 22, 2013
No one was home when my mother-in-law fell. She pressed the Life Alert and shortly help arrived. If not for Life Alert, there is no telling how long she would have laid there. Thank you for being there.
Reviewed June 21, 2013
Your Life Alert employee (woman on the phone) stayed on the line talking to me until emergency personnel arrived. That was very comforting to me. I had a very bad vertigo attack. My son soon arrived after emergency people left and stayed with me for a while until I felt better.
Reviewed June 21, 2013
I fell and could not get up by myself. The Life Alert team called the police and my daughter. They stayed on the phone until they knew I was alright then called back later just to check on me. They were more than nice, they were very helpful.
Reviewed June 21, 2013
Life Alert contacted the emergency dispatcher immediately at the first sign of my home fire. Had it not been for Life Alert, my house fire would have been much worse and I may not have survived. Thank you, Life Alert, for your quick response.
Reviewed June 20, 2013
Mother is an 81 year old and she was having a severe reaction to a new medication. Life Alert responded and notified the local emergency personnel and family. I was so pleased with the service we received. Thank you all so very much.
Reviewed June 20, 2013
My knee buckled and I fell. Life Alert was on the phone with me within minutes. They were very professional and calm and gave great instructions on what to do. The police arrived helping me up and making sure I was ok. All is well that ends well. You all are my heroes. Thank you.
Reviewed June 20, 2013
I was impressed with the way the Life Alert staff handled the emergency. They stayed the whole time communicating with my mom in Spanish until rescue arrived and provided them with all of mom's information. Thank you so much.
Reviewed June 19, 2013
My mother fell and broke her hip. Life Alert quickly responded and sent the rescue squad to her home within 15 minutes. I am very pleased with the service and the help we received. Thanks.
Reviewed June 19, 2013
On April 29th, I fell while sweeping my back porch but landed on a grassy area. I broke my wrist and was taken to the local hospital emergency room. Life Alert stayed on the phone with me until help came. Thanks.
Reviewed June 19, 2013
When my wife lost consciousness, I pushed my Life Alert button. The response was immediate and assistance was very prompt. Follow-up was reassuring and prompt. I am glad to have Life Alert as a constant back up. Thank you.
Reviewed June 18, 2013
In the early morning I awoke having difficulty breathing. I figured I better call someone to assist me since I live alone. So I pushed my Life Alert button and everything was handled very well. Thank you so much for being there when I needed help.
Reviewed June 18, 2013
My mother fell in her kitchen and struck her head. Life Alert monitors quickly dispatched the rescue squad and contacted all family members on the contact list. Thank you so much, your staff is wonderful.
Reviewed June 18, 2013
My mom fell in her bedroom; I was notified as well as our local EMS. Mom was transported to a local hospital and Life Alert stayed on the line monitoring us and checking until she was in the rescue squad. Thanks for the courtesy shown to our family.
Reviewed June 17, 2013
Your Life Alert staff is like guardian angels. They are always there to step in, in a time of distress. Your company and staff are wonderful. Thank you.
Reviewed June 17, 2013
Life Alert was able to give the EMTs all the right information they needed for the hospital. They stayed on the phone with me until help came and kept me calm. Thank you very much.
Reviewed June 17, 2013
My wife fell in the bedroom (tripped on a rug) and broke her left shoulder in 7 places. I pushed my Life Alert button and got an instant response. The man at Life Alert went into action immediately. The ambulance was here in minutes. This is absolutely the best service of its kind, anywhere.
Reviewed June 15, 2013
My mom fell and Life Alert was fast to respond. They notified all family members and were very kind and helpful. All family members feel safe since our mom has Life Alert. Thank you all.
Reviewed June 15, 2013
I fell and couldn't get up. Life Alert called an ambulance and notified my neighbor with a key. They did a wonderful job. Life Alert saved me from a serious problem. I would recommend Life Alert to every senior. Thanks for the wonderful help.
Reviewed June 15, 2013
I fell in the street in front of my house. My daughter ran into the house to speak to the operator at Life Alert. The fire department arrived in about ten minutes; they put their arms under me and lifted me as if I was light as a feather. Thank you so much.
Reviewed June 14, 2013
We would have never known or imagined the carbon monoxide levels were so high had it not been for the fire department being called by Life Alert. We had to stay outside while they cleared the air for us. Thank you.
Reviewed June 14, 2013
I will say Life Alert was there in two minutes, talking to me. I have been having nose bleeds and it helps when someone is talking to you and calming you down. I am very pleased with the service I got. I feel secure with it in my home and yard. Thank you.
Reviewed June 14, 2013
I fell trying to get onto my stair lift. I hit my head on the door then the ceramic titles and got knocked out and sprained my ankle. When I came too, I pushed the Life Alert button and EMS came in about 2 minutes and transported me to the hospital.
Reviewed June 13, 2013
The two ambulance people were prompt and very courteous when they took me to the hospital 2 times in April. I was very comfortable with their help. I am very glad to have Life Alert. Thank you very much.
Reviewed June 13, 2013
I was feeling bad because my blood pressure was high. When I decided to press the button for Life Alert, right away I got help by phone and then the ambulance came very soon. Thank you for all your wonderful help.
Life Alert Company Information
- Company Name:
- Life Alert Emergency Response, Inc.
- Website:
- www.lifealert.com
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