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Life Alert Reviews

4.9
8,573 reviews
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By: Kathryn Parkman
+1 more
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Edited by: Justin Martino

About Life Alert

Life Alert was founded in 1987, making it one of the first personal emergency response companies in the United States. The company’s systems have a base hub and a help button that can be worn around the neck on a pendant or wristband. Life Alert advertises that its pendants have a 10-year battery life and don't require charging. Monitoring centers are UL-certified and have the Five Diamond designation from The Monitoring Association.

Visit www.lifealert.com
Pros
  • 24/7 professional monitoring
  • Pendants don't require regular charging
  • Waterproof equipment
Cons
  • $198 activation fee
  • Requires three-year contract
  • Not ideal for online shoppers

Life Alert Reviews

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    3 featured reviews
    How do I know I can trust these reviews about Life Alert Emergency Response, Inc.?
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    Page 2 Reviews 5 - 35
    Verified purchase
    Fall Detection

    Reviewed June 30, 2026

    I tell everyone about how thankful I am and what a great company Life Alert are.

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    Customer ServiceFall DetectionStaff

    Reviewed June 30, 2026

    I fell and bumped my head and I called Life Alert asked them to send help which they did and EMS took me to the hospital.

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    Verified purchase
    Customer ServicePunctuality & SpeedFall Detection

    Reviewed June 29, 2026

    I fell & called my Life Alert button. Life Alert was quick and efficient.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed June 29, 2026

    Life Alert have always been very helpful & quick response!

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    Fall Detection

    Reviewed June 29, 2026

    I fell outside and broke my pelvis and wrist (right side). Life Alert contacted emergency personnel for me.

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    Verified purchase
    Fall DetectionStaff

    Reviewed June 26, 2026

    Life Alert is the BEST! I will continue to spread the good word to our home health care people.

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    Verified purchase
    Customer ServicePunctuality & SpeedFall Detection

    Reviewed June 26, 2026

    Life Alert very receptive and quick w/ response.

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    Fall DetectionStaff

    Reviewed June 26, 2026

    Life Alert are good people. No complains. I am grateful for their help.

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    Fall DetectionStaff

    Reviewed June 25, 2026

    My emergency situation was severe. The Life Alert dispatchers were great! EMS came to my house very rapidly. They were very knowledgeable, and efficient.

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    Verified purchase
    Customer ServicePunctuality & SpeedFall Detection

    Reviewed June 25, 2026

    My mother fell. Life Alert got the paramedics there quickly & called me as well.

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    Verified purchase
    Customer ServicePunctuality & SpeedFall Detection

    Reviewed June 25, 2026

    He was having chest pains & couldn’t breathe. I didn’t know what to do so I called Life Alert they sent EMS here very quickly.

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed June 24, 2026

    I had fallen and Life Alert alerted my contact people to come up and help me. Very pleased by how professional the call was.

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    Customer ServicePunctuality & SpeedFall Detection

    Reviewed June 24, 2026

    Dizziness, chest pain, left arm pain. Life Alert sent first responders from fire hall, and an ambulance—very quick response. Thank you!

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed June 24, 2026

    My mother fell in her home. Life Alert was called. Everything went well.

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed June 23, 2026

    My mom fell in her living room. Life Alert was wonderful! They called me and my brother and continued to talk to my mom and ask safety questions until my brother was able to get to the house.

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    Verified purchase
    Fall DetectionStaff

    Reviewed June 23, 2026

    Best thing was the voice of Life Alert dispatcher who stayed on till help came.

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    Verified purchase
    Fall DetectionStaff

    Reviewed June 23, 2026

    I got light headed and passed out and Life Alert send the help I needed right away. When I came to help was there.

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    Verified purchase
    Fall Detection

    Reviewed June 22, 2026

    I had fallen & Life Alert were very efficient contacting EMS and my daughter.

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    Verified purchase
    Fall DetectionStaff

    Reviewed June 22, 2026

    I fell outside and they contacted the ambulance from the fire department. Life Alert has been most helpful.

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    Fall Detection

    Reviewed June 22, 2026

    Life Alert were perfect in every way.

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    Verified purchase

    Reviewed June 19, 2026

    Life Alert staff has always been courteous and helpful.

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    Verified purchase

    Reviewed June 19, 2026

    Had a severe nosebleed. Life Alert stayed on the phone and waited till the ambulance came. Helped me thought it all.

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    Verified purchase

    Reviewed June 19, 2026

    Mom had a stroke and used the Life Alert to contact EMS. Thank you for your help!

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    Verified purchase

    Reviewed June 18, 2026

    I went in to AFIB. Life Alert responded quickly and got me an ambulance to transport me to the hospital.

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    Verified purchase

    Reviewed June 18, 2026

    Life Alert contacted EMS for transport to hospital and guided them into my residence to get me to the hospital.

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    Verified purchase

    Reviewed June 18, 2026

    I fell while pulling weeds in my flower garden. Life Alert was very helpful. Thank you.

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    Verified purchase

    Reviewed June 17, 2026

    Everyone who responded from Life Alert for my emergency was polite, courteous, patient, and anxious to help.

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    Verified purchase

    Reviewed June 17, 2026

    Passed out in bathroom. Due to use of my Life Alert, an ambulance responded and also medical personnel responded!

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    Verified purchase

    Reviewed June 17, 2026

    Life Alert were very attentive and courteous very helpful. I thank you very much!

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    Verified purchase

    Reviewed June 16, 2026

    Life Alert was very outstanding. They are a blessing to me. I would not take nothing for it. I have told others about it.

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    Life Alert Company Information

    Company Name:
    Life Alert Emergency Response, Inc.
    Website:
    www.lifealert.com

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