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Life Alert Reviews

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Edited by: Justin Martino

About Life Alert

Life Alert was founded in 1987, making it one of the first personal emergency response companies in the United States. The company’s systems have a base hub and a help button that can be worn around the neck on a pendant or wristband. Life Alert advertises that its pendants have a 10-year battery life and don't require charging. Monitoring centers are UL-certified and have the Five Diamond designation from The Monitoring Association.

Pros
  • 24/7 professional monitoring
  • Pendants don't require regular charging
  • Waterproof equipment
Cons
  • Upfront fees range between $50 and $200
  • Requires three-year contract
  • Not ideal for online shoppers

Life Alert Reviews

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    3 featured reviews
    How do I know I can trust these reviews about Life Alert Emergency Response, Inc.?
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    Page 2 Reviews 5 - 35
    Verified purchase
    Punctuality & SpeedFall Detection

    Reviewed April 28, 2026

    We just got Life Alert installed a few days before we needed it. Thank Goodness. We’re very remote & it worked very quickly.

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    Customer ServiceFall Detection

    Reviewed April 28, 2026

    I fell in the bathroom. Called Life Alert and immediately two EMT’s were sent and gave me aid. All within 30 minutes.

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    Customer ServiceFall DetectionStaff

    Reviewed April 28, 2026

    Life Alert has always contacted us and the emergency services. And help was given in a very timely manner. Then, a follow-up call.

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    Punctuality & SpeedFall Detection

    Reviewed April 27, 2026

    I’ve had 2 strokes. After 2 days of having a headache, I became worried. I used my Life Alert. I was transported by EMS quickly.

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    Fall DetectionStaff

    Reviewed April 27, 2026

    I have told others about Life Alert. The dispatcher is always courteous to me even when I accidently hit the alarm. Always friendly and listens to my problems.

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    Fall Detection

    Reviewed April 27, 2026

    Grandad was having a stroke so I pushed his Life Alert button and they dispatched EMS right away. The dispatchers has always been extraordinary in all our dealings with them.

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    Customer ServiceFall DetectionStaff

    Reviewed April 24, 2026

    When I call Life Alert they are great within 5 mins the ambulance is at my home. I can say they are great as helpful. Best thing I did it saved my life.

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    Verified purchase
    Fall DetectionStaff

    Reviewed April 24, 2026

    I fell in the backyard couldn’t get up. Pressed my Life Alert button on my necklace. 2 ambulance drivers showed up and helped me up. Thanks to Life Alert.

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    Verified purchase
    Customer ServiceFall DetectionStaff

    Reviewed April 24, 2026

    Every time we used Life Alert; they were very helpful when I needed them. Dispatchers stayed on the phone until help arrived. I would recommend Life Alert to anybody.

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    Fall DetectionStaff

    Reviewed April 23, 2026

    Life Alert’s personnel are first class! They are so courteous, caring, and helpful!

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    Punctuality & SpeedFall DetectionStaff

    Reviewed April 22, 2026

    Would not be without Life Alert. They send help here fast.

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    Customer ServiceFall Detection

    Reviewed April 22, 2026

    When we called Life Alert they stayed on the call until they had confirmation from the EMT.

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    Fall Detection

    Reviewed April 22, 2026

    Life Alert makes me and the rest of my family feel better about my mom.

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    Customer ServiceFall DetectionStaff

    Reviewed April 21, 2026

    I fell down and called Life Alert with my button and received help immediately.

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    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed April 21, 2026

    I needed help, and Life Alert responded fast and helpful.

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    Verified purchase
    Fall DetectionStaff

    Reviewed April 21, 2026

    Several times I fell and couldn’t have gotten up off the floor without Life Alert’s help. Thank you most sincerely.

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    Verified purchase
    Punctuality & SpeedFall DetectionStaff

    Reviewed April 20, 2026

    I had a fall Life Alert dispatcher was very clear and fast in helping me.

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    Fall DetectionStaff

    Reviewed April 20, 2026

    Ever since I joined Life Alert my experience so far has been extremely satisfactory. The dispatcher is courteous & always on time.

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    Verified purchase
    Customer ServicePunctuality & SpeedFall Detection

    Reviewed April 20, 2026

    Life Alert answered quickly, called family members and called ambulances services quickly.

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    Verified purchase
    Customer ServicePunctuality & SpeedMaintenanceFall DetectionStaff

    Reviewed April 17, 2026

    Calls and support are always helpful. Neck pendant was broken, was replaced promptly.

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    Verified purchase
    Fall DetectionTimeliness

    Reviewed April 17, 2026

    I fell down the stairs, EMS sent by Life Alert was here within minutes.

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    Verified purchase
    Fall Detection

    Reviewed April 17, 2026

    Life Alert dispatcher spoke clearly & patiently to me to calm me down.

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    Verified purchase
    Fall DetectionStaff

    Reviewed April 16, 2026

    My mom had a fainting spell & Life Alert helped. She had stomach bleeding issues corrected in the hospital.

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    Verified purchase
    Customer ServicePunctuality & SpeedFall DetectionStaff

    Reviewed April 16, 2026

    Very fast response from Life Alert. Very professional and courteous. Great Service. Thanks.

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed April 16, 2026

    Mother fell and couldn’t get up. Life Alert called EMS for her.

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    Verified purchase
    Customer ServicePunctuality & SpeedFall Detection

    Reviewed April 15, 2026

    I’ve fallen several times and Life Alert has always been prompt in responding and in some cases follow up depending on the circumstances.

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed April 15, 2026

    Fell outside in the grass and couldn’t get up by myself. Life Alert called the Fire Rescue to lift me up and check to make sure I hadn’t injured myself.

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    Verified purchase
    Fall Detection

    Reviewed April 15, 2026

    Our dad fell several times due to an illness. Thankfully he had Life Alert!!

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    Verified purchase
    Customer ServiceFall Detection

    Reviewed April 14, 2026

    Fallen— Life Alert called emergency services and family member for assistance.

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    Verified purchase
    Fall DetectionStaff

    Reviewed April 14, 2026

    Don’t remember—I have used Life Alert at least 3-4 times for falls only. – The necklace button worked! Dispatchers were spot on and courteous especially when I accidently leaned on button.

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    Life Alert Company Information

    Company Name:
    Life Alert Emergency Response, Inc.
    Website:
    www.lifealert.com

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