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Life Alert Reviews

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Edited by: Justin Martino

About Life Alert

Life Alert was founded in 1987, making it one of the first personal emergency response companies in the United States. The company’s systems have a base hub and a help button that can be worn around the neck on a pendant or wristband. Life Alert advertises that its pendants have a 10-year battery life and don't require charging. Monitoring centers are UL-certified and have the Five Diamond designation from The Monitoring Association.

Pros
  • 24/7 professional monitoring
  • Pendants don't require regular charging
  • Waterproof equipment
Cons
  • Upfront fees range between $50 and $200
  • Requires three-year contract
  • Not ideal for online shoppers

Life Alert Reviews

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    How do I know I can trust these reviews about Life Alert Emergency Response, Inc.?
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    Page 35 Reviews 6435 - 6635
    Verified purchase
    Staff

    Reviewed Aug. 7, 2014

    I fell on the kitchen floor in the middle of the night. Life Alert was here in a very short time. No broken bones. They helped me to bed and were very efficient and courteous. I am 91 years old.

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    Reviewed Aug. 6, 2014

    I fell in my home and pushed my Life Alert button. They sent the ambulance immediately as well as notifying my family so they could help. I am very thankful to Life Alert.

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    Punctuality & SpeedStaff

    Reviewed Aug. 6, 2014

    The paramedic’s crew was fast and very helpful. The Life Alert tech was terrific also. I have already recommended your system to my brother and his wife. They are also very pleased and feel much more secure.

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    Reviewed Aug. 6, 2014

    I fell and broke my hip in my garden room when I was alone. I pressed the Life Alert button and the machine in the kitchen came on. When I said I needed help the operator sent an ambulance.

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    Monitoring

    Reviewed Aug. 5, 2014

    I fell down in my kitchen – broke my right hip, and could not get up from the floor! Life Alert was swift and the police, firemen, and emergency crew arrived in minutes. Life Alert – literally – saved my life!!

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    Reviewed Aug. 5, 2014

    My wife fell on the floor and I could not get her up and into bed. I rang the Life Alert button and the EMT’s came within 15 minutes. They were able to lift her up and into bed.

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    Customer Service

    Reviewed Aug. 5, 2014

    My O2 was very low – Life Alert talked to me and told me help would be here quickly. My family and I were amazed at the quick response and the ambulance that took me to the hospital – I am now doing well.

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    MonitoringPunctuality & Speed

    Reviewed Aug. 4, 2014

    Was experiencing abdominal pains and difficulty breathing. Life Alert responded quickly and sent an ambulance to transport me to the hospital.

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    Reviewed Aug. 4, 2014

    My mom fell at her house and was unable to get up due to her weak condition. She pushed the button, Life Alert called paramedics, and I was called. I could not be happier with how your system works.

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    Monitoring

    Reviewed Aug. 4, 2014

    I used Life Alert for the first time in May. It worked perfectly and paramedics, police, and firemen all arrived in less than 10 minutes. Life Alert knew where my extra house key was!

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    Reviewed Aug. 2, 2014

    On March 5th, 2014, I had to use Life Alert for the first time. Everything worked well. I was extremely satisfied- thank you for your service.

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    Reviewed Aug. 2, 2014

    I fell. I was helped till paramedics and Fire department came. Life Alert service is excellent I wouldn’t be without it. You saved my life.

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    Monitoring

    Reviewed Aug. 2, 2014

    I fell down outside and could not get up. Pushed the button on my Life Alert wristband, the fire department was dispatched and assisted me. My daughter was notified of my incident.

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    Verified purchase

    Reviewed Aug. 1, 2014

    I became very ill during the night and finally pushed my Life Alert at 7:45pm. The rescue squad and ambulance were here within minutes. Very happy to have Life Alert.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed Aug. 1, 2014

    I just had major surgery. I fell because I had very little strength and could not get up; I pushed my Life Alert button. The response was fast, courteous, and very calming. EMT came fast and helped fix the situation.

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    Verified purchase

    Reviewed Aug. 1, 2014

    Absolute life saver both times used. Mom is alive because of your service. My family feels better knowing she can use the Life Alert button if she needs help. Thank you!

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    Reviewed July 31, 2014

    Dear friends of Life Alert - with all my heart I thank your great help in my moment of anguish. Thank you! I was treated in the hospital very well. Thanks to Life Alert and God I'm alive.

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    Customer ServiceMonitoringStaff

    Reviewed July 31, 2014

    My mom was in need of medical attention. Life Alert staff was quick to answer, assess the situation, and have EMS en-route. Thank you!!

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    Reviewed July 31, 2014

    The care, attention, and compassion I was shown at the time of my middle of the night fall, was quite simply WONDERFUL! Thanks to all your personnel.

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    Staff

    Reviewed July 30, 2014

    I fell down and wasn’t sure if I could get up on my own so I signaled for help. The service was very good and the medics were very helpful and nice. Life Alert stayed with me the whole time which was reassuring.

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    Staff

    Reviewed July 30, 2014

    Life Alert helps because they contact the right people after asking certain questions to me and automatically things are done. Very efficient and they have helped at least two to three times.

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    Punctuality & Speed

    Reviewed July 30, 2014

    I tripped and fell in my family room - I alerted Life Alert. They responded quickly and efficiently. I was taken to Sutter Delta emergency. I’m ok and home recovering from surgery for a broken left hip.

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    Customer ServiceMonitoringStaff

    Reviewed July 29, 2014

    I fell because my walker broke. I fractured my shoulder. The Life Alert got the ambulance to me right away and stayed on the line till they got to me. They are very nice every time I’ve had to call them.

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    Staff

    Reviewed July 29, 2014

    I fell and hurt myself pretty bad. I needed to go to the hospital so we called Life Alert. They were all so helpful. They stayed on line talking to us until life squad got here. So glad I had Life Alert. That was the first time I used it to call for help.

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    Punctuality & SpeedStaff

    Reviewed July 29, 2014

    Life Alert was great. They sent the paramedics out very quickly, they remained on the line until the paramedics arrived. They also made a follow up call the following week. I am very pleased with your services.

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    MonitoringStaff

    Reviewed July 28, 2014

    I called Life Alert because I was not feeling well. The ambulance arrived and I was taken to the emergency room where I was taken care of immediately. Your men were extremely efferent and most courteous to deal with.

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    Reviewed July 28, 2014

    Dad passed out and left the stove on. Almost burned the house down but he pushed his Life Alert and help arrived in time. Thank you.

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    Verified purchase

    Reviewed July 28, 2014

    I fell and couldn’t get up, lucky for me I had my Life Alert button on (I wear it all the time). They were able to send the fire department and all the names listed on my contact.

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    Verified purchase
    Customer ServiceMonitoring

    Reviewed July 26, 2014

    My sugar dropped to 38. Wasn’t able to call my daughter, pushed Life Alert and an ambulance was here within 8 minutes. They transported me to the hospital where I was released after 2 hours.

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    Staff

    Reviewed July 26, 2014

    We were pleased with every aspect of this Life Alert experience. All people I talked with courteous and understanding. They treated my mom with kindness and respect.

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    Customer Service

    Reviewed July 26, 2014

    The communication was immediate, constant and soothing. The response with rescue ambulance was excellent. We were happy we invested in Life Alert.

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    Verified purchase

    Reviewed July 25, 2014

    When I used Life Alert - Life Alert was prompt, efficient, and courteous!! When we used Life Alert for my husband - the service was the same as mine was. We are grateful we have Life Alert.

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    Reviewed July 25, 2014

    Thank God for Life Alert. Without it he may have laid here a very long time before we found him.

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    Reviewed July 25, 2014

    Life Alert called help immediately and stayed on the line until the situation was under control.

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    Reviewed July 24, 2014

    We have used Life Alert numerous times in the last several years. Best service for emergencies, puts your mind at ease. Thank you.

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    Punctuality & Speed

    Reviewed July 24, 2014

    My family was very impressed with your services - as for me I was on the floor in deep pain. The medics were so prompt and careful of me. I have nothing but praise for all the help I got.

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    Verified purchase
    Customer ServiceMonitoring

    Reviewed July 24, 2014

    I called Life Alert because I had difficulty breathing (I have asthma). Life Alert dispatched help to me within minutes. Someone stayed on the phone with me until help arrived, which kept me calm.

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    Customer Service

    Reviewed July 23, 2014

    My mom fell in the bathroom and needed help getting up. Life Alert called me immediately along with calling my sister. They called 2 more times and kept us updated.

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    Customer ServiceStaff

    Reviewed July 23, 2014

    I’ve had to use it 3 times to get someone to help me get up when I fall. They were nice and said for me to call again if I needed help. I’m 86 years old; thanks to Life Alert I’m still in my house.

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    Verified purchase
    Customer ServiceStaff

    Reviewed July 23, 2014

    Response time was great- even though I could not get to a phone. Life Alert stayed on the line with me until the EMTs got here. They are kind and very caring. Thank you.

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    Customer ServiceStaff

    Reviewed July 22, 2014

    I called Life Alert and received a good response. I was taken to the emergency room and to the hospital I requested. The two men who answered my call were polite and very helpful. I appreciate the quick response.

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    Staff

    Reviewed July 22, 2014

    While traveling, Life Alert gave me a call informing me that they had received an alert from my father. They informed me of his status and kept me informed of his location.

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    Customer Service

    Reviewed July 22, 2014

    Life Alert was very helpful with my grandson, when I fainted he pushed my button. They stayed right on the phone until paramedics arrived.

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    Customer Service

    Reviewed July 21, 2014

    I couldn’t reach the phone to call my daughter (when I fell) and Life Alert called her for me. And they stayed on the phone with me until the ambulance came. I knew I wasn’t all alone and they stayed with me.

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    Reviewed July 21, 2014

    I had some clothes I was going to hang up in my arm. I got too close to the rollator, ran into it, and the weight of the clothes unbalanced me. I fell and could not get up. I called Life Alert and they sent me help. Thank you.

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    Staff

    Reviewed July 21, 2014

    I have called Life Alert several times. They always were a great help, I always felt good in their care. Thanks.

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    Monitoring

    Reviewed July 19, 2014

    I pushed the “button” as I was experiencing tough breathing due to COPD. Life Alert responded immediately and an ambulance came within minutes. My daughters were notified - and off I went to the ER after treatment by the emergency crew during trip. All taken care of with the best of care - as before.

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    Customer Service

    Reviewed July 19, 2014

    I fell in my backyard, and having artificial knees, could not get up without help. Your alert to my family was great, and if it was a more serious incident [I’m sure] your response would be great. Thank you for your concern.

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    Verified purchase

    Reviewed July 19, 2014

    Mom’s blood pressure dropped and she passed out, she broke her ribs and hurt her knee. Life Alert notified emergency services and family. I am so happy I got it for her. She now wears it at all times.

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    Verified purchase

    Reviewed July 18, 2014

    Due to a fall in my home, I called Life Alert for a lift assist. EMTs arrived in 4 ½ minutes. This was my first experience with Life Alert. It was definitely a positive event.

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    Customer ServiceMonitoringStaff

    Reviewed July 18, 2014

    EMS was very courteous with mom. She was disoriented and had no physical problems; they were very patient with her and did get her to a calmer state. We are very appreciative of their service and the quick response of Life Alert. Thank you.

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    Customer Service

    Reviewed July 18, 2014

    I fell in the shower and could not get up- Life Alert response sent help- thanks for Life Alert I would not be without it.

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    Reviewed July 17, 2014

    Best thing I ever did – was sign up for Life Alert service. Now I have no car and old friends have moved away. Knowing I have help in your little box when I need it is wonderful.

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    Punctuality & Speed

    Reviewed July 17, 2014

    My aunt slipped out of her bed and was unable to get up off of the bedroom floor on her own. She activated her Life Alert system and 2 emergency units arrived quickly.

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    Staff

    Reviewed July 17, 2014

    I had a prompt response from Life Alert. The fire department was here in less than 10 minutes; they picked me up from the floor and were on their way. I am so grateful to have Life Alert.

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    Staff

    Reviewed July 16, 2014

    It seemed like the emergency crew was here about ten minutes after the phone call to Life Alert was made. They were very kind and easy to talk to about my fall. I could not have gotten up without their aid. They were also very efficient.

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    MonitoringPunctuality & Speed

    Reviewed July 16, 2014

    I fell and could not get up – called Life Alert and they got me help quickly. Ambulance took me to the emergency. Life Alert called me the next day to check on me. I am so glad I have it.

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    Reviewed July 16, 2014

    I was having pains in my chest. After a thorough check-up, it was determined that it was not a heart problem. So I decided not to go to the ER. Everything was satisfactory. The pain subsided after a while and I was fine.

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    Reviewed July 15, 2014

    My wife was in the hospital for surgery and a neighbor was visiting. I felt weak and he said I couldn’t stay by myself, so we used my Life Alert button. Found out I had pneumonia. Life Alert had the paramedics here immediately and I was transported to the hospital.

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    Punctuality & Speed

    Reviewed July 15, 2014

    Life Alert is always right on time when I need them. I would never want to be without my Life Alert. They have saved my life more than once. Thank you.

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    MonitoringPunctuality & SpeedStaff

    Reviewed July 15, 2014

    I called Life Alert - when I had terrible pain (so so bad) in back, hip and down right leg. Life Alert responded quickly. EMS persons were here and helpful. Pleased with the service.

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    Reviewed July 14, 2014

    I have been a Life Alert user for 12 years and have never had a bad experience!! I have had strokes, I cannot get up from a fall, having your company has eased my mind.

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    Customer Service

    Reviewed July 14, 2014

    My mom had a fall in the bathroom and Life Alert was responsive as always. Thanks for your prompt response in alerting the paramedics and family.

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    Monitoring

    Reviewed July 14, 2014

    My husband fell in the driveway. We called Life Alert and they contacted 911 and they dispatched an ambulance to our home and took him to the hospital.

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    Tech

    Reviewed July 12, 2014

    I was coming out of Radio Shack, carrying items and my cane, and I lost my balance on a high step off the sidewalk and fell on my face. I clenched my Life Alert device and emergency medical technician responded immediately.

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    Monitoring

    Reviewed July 12, 2014

    My sister broke her ankle while outside in the yard. Life Alert stayed on the line with me till the ambulance arrived. I love my Life Alert service. Thanks.

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    Punctuality & Speed

    Reviewed July 12, 2014

    I felt faint, was having trouble breathing. Life Alert called the ambulance for me and called my nephew also. Nephew and ambulance both arrived at the same time. Thank you for your help in my time of need.

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    Monitoring

    Reviewed July 11, 2014

    Life Alert saved my mother’s life- mom did not wake up when the smoke detector went off and Life Alert called EMS - EMS took care of the situation and woke mom up to ensure she was ok. I was notified and followed up.

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    Staff

    Reviewed July 11, 2014

    Having lost my balance and fallen and being unable to get up, I notified Life Alert via the call button. A rescue squad arrived within 10 minutes and I was helped up. No hospital visit was necessary.

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    Customer Service

    Reviewed July 11, 2014

    I fell and was unable to get up. I pushed the Life Alert button and they came on the machine. They called my key holder and daughters as requested. Emergency assistance also came.

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    MonitoringPunctuality & Speed

    Reviewed July 10, 2014

    Had a bad infection in my arm and was too disoriented to drive. Life Alert got an ambulance quickly and I was taken to the hospital.

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    Staff

    Reviewed July 10, 2014

    Mother fell in the bathroom. Everyone was great to her and getting the help she needed, and they stayed with her till I got there. Thanks a lot, God Bless you all!

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    MonitoringStaff

    Reviewed July 10, 2014

    This was my emergency. EMS helped me to my feet, were very kind, and offered good care. I thank Life Alert very much, was very glad my daughter had insisted I have this service.

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    Customer Service

    Reviewed July 9, 2014

    I fell getting out of the bathtub. Life Alert’s response was quick and helpful. You called my daughter in another state. My children greatly appreciated your calls and follow-up. Thank you!

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    Monitoring

    Reviewed July 9, 2014

    Dad fell and could not get up. Life Alert called the fire department who was able to get him up, and stayed talking to him so he felt safe.

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    Reviewed July 9, 2014

    I was relieved of any pressure that EMTs would arrive. It is such a relief having Life Alert because I know that I am in good hands whenever I am alone.

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    Reviewed July 8, 2014

    Mother fell and broke her elbow in the bathroom. Life Alert contacted me immediately. Life Alert had all her information on hand. Thank you so much.

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    Staff

    Reviewed July 8, 2014

    I fell and could not get up - I pushed the Life Alert button and they got here fast. They helped me get up - they were very nice.

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    MonitoringStaff

    Reviewed July 8, 2014

    I slipped out of bed and could not get up to sit on my scooter. I called Life Alert, EMS came and were very helpful and courteous.

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    Reviewed July 7, 2014

    I live alone - but don’t worry about needing help in case I fall or have a medical emergency - because of having Life Alert for help and assistance.

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    Reviewed July 7, 2014

    I received a call from Life Alert that my father had fallen and could not get up. When I got to his house an ambulance was already on the way. If it wasn’t for Life Alert he could have been lying there for hours before I found him. Thank you, Life Alert!

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    Punctuality & SpeedStaff

    Reviewed July 7, 2014

    I was transferring from my bed to my wheelchair and fell on the floor (no injuries). I could not pull myself up so I called Life Alert for help. Our local people quickly responded.

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    Punctuality & SpeedStaff

    Reviewed July 5, 2014

    My brother fell down several times and could not get up. The EMTs arrived quickly, got him up, and gave him a thorough exam, and didn’t leave until I got there. They were very professional and helpful.

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    Staff

    Reviewed July 5, 2014

    My wife fell and bumped her head. We called Life Alert who responded immediately. An emergency medical team transported her to the hospital for assistance and observation. Thanks a bunch!

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    Staff

    Reviewed July 5, 2014

    My mother was having chills and shaking. She pressed her Life Alert button and a very calm gentleman answered the intercom and told us the paramedics were on their way. We are very pleased with your service.

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    Customer ServiceMonitoring

    Reviewed July 4, 2014

    I slid out of the rollator and couldn’t get up. Life Alert called 911 and 2 men lifted me back into the rollator - did not fall and was not injured. Life Alert followed up with a call - I appreciated their service.

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    Customer Service

    Reviewed July 4, 2014

    My mom fell and she was comforted by the called on Life Alert until medics came. I was notified as well as my brother.

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    Customer ServiceStaff

    Reviewed July 4, 2014

    I told everyone how great you are. If it wasn’t for Life Alert I would not have made it. They stayed on the phone with me which helped me a lot.

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    Customer Service

    Reviewed July 3, 2014

    My mom fell and broke her femur and couldn’t move to get off the floor. She used her Life Alert, they called me, and I went to help her.

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    Reviewed July 3, 2014

    I was in very bad pain in my rib cage, I could hardly move. Life Alert was right there for me, I was taken to Washington Hospital Center. I was seen right away, this is the hospital I attend in case of emergency.

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    Monitoring

    Reviewed July 3, 2014

    I used this service 2 times, from falling each time. Life Alert alerted the ambulance each time, then I was taken to the hospital each time. Both Life Alert and ambulance helped me very much. Thank you.

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    Punctuality & Speed

    Reviewed July 2, 2014

    I broke my knee and my hips. My experience with Life Alert was very positive and they took great care and were very prompt.

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    Reviewed July 2, 2014

    I had fallen and could not pull myself up or reach a phone. Life Alert paramedics were on the scene in a very timely manner. They checked my vitals and I choose not to go to the emergency room. Thank you.

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    Reviewed July 2, 2014

    Fall from chair – could not get up – T-5 paralyzed. The paramedics are wonderful and know exactly how to handle him with kindness and physical strength. Thank you all so much!

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    Customer ServiceStaff

    Reviewed July 1, 2014

    I had the signs of a stroke. Life Alert had emergency personnel here quickly; also they called my neighbor who was here in less than 5 minutes after the call. Thank you, Life Alert.

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    Customer ServicePunctuality & Speed

    Reviewed July 1, 2014

    Fell out of her recliner. Life Alert called 2 people on contact list right away. Paramedics were there very quickly. Very satisfied.

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    Punctuality & SpeedStaff

    Reviewed July 1, 2014

    Life Alert was very helpful; they got the emergency people quickly. Life Alert called 911 and the family members. Everything went great.

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    Customer Service

    Reviewed June 30, 2014

    During our recent emergency the response by Life Alert was excellent. This excellent response is the same experience that we have received in earlier emergencies. We are very grateful. Thanks.

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    Customer ServiceStaff

    Reviewed June 30, 2014

    Mother fell. The EMT folks came out immediately, picked her up, and stayed to check her blood pressure, etc. more than one. She’s always had a wonderful response from Life Alert and everyone who comes out.

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    Punctuality & Speed

    Reviewed June 30, 2014

    I fell and broke my right shoulder. I went to two hospitals Gondon and Belaire. After I came home I fell again and this time I had Life Alert. They came right away and had me on my feet in no time. Thank God for Life Alert.

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    Reviewed June 28, 2014

    I fell at home and could not get up. When I called Life Alert, they stayed on the line and kept me notified of what was going on and when they arrived. I felt reassured that things would be ok.

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    Reviewed June 28, 2014

    My cousin’s sugar went up and Life Alert got emergency help right away, and stayed on the line until they arrived. Did a follow up to see how he was doing. I would recommend that everyone should have one.

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    Staff

    Reviewed June 28, 2014

    When I fell I called Life Alert. The gentleman that came to my rescue stayed with me and chatted until help came. Very comfortable and reassuring feeling, thank you.

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    Reviewed June 27, 2014

    Life Alert was very helpful. Someone was at home within 15 minutes. They talked with EMTs, gave them a list of my meds, and called my family to let them know. Thank you very much.

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    Staff

    Reviewed June 27, 2014

    My mother-in-law has COPD and was having an episode where her breathing was very labored. She needed to go to the ER. We used the Life Alert system to call for help. They were very helpful. Thank you.

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    Staff

    Reviewed June 27, 2014

    I fell and I could not help myself. I used my locket and help was here in minutes. EMTs picked me up and stayed with me until I calmed down. About an hour later Life Alert called to see if I was ok. They were great!

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    Staff

    Reviewed June 26, 2014

    Your service is great, very helpful to me and I will recommend you to all my friends and family. Thank you and god bless you all.

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    Customer Service

    Reviewed June 26, 2014

    Life Alert responded immediately and stayed on the telephone with me until the paramedics came. They also called my son and he was at the hospital when I got there. The service was wonderful.

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    Customer Service

    Reviewed June 26, 2014

    Life Alert’s response was fast, compassionate and they stayed on the line until emergency help arrived. I feel safe and confident with Life Alert and have recommended them.

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    Monitoring

    Reviewed June 25, 2014

    I fell in the bathroom, Life Alert button was pushed and since I wasn’t in ear shot of the Life Alert base, they couldn’t hear me so they sent the ambulance. Saved again!!

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    Reviewed June 25, 2014

    I have COPD and I’m on oxygen 24-7. I live alone and my only child lives out of state; therefore I have to depend on others for help. Life Alert has always been so helpful. For one thing they make me feel like I am not alone, even though I am.

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    Reviewed June 25, 2014

    Approximately three weeks ago, had to use my Life Alert emergency. I had returned home from the hospital; the following morning I had a very weak spell, sick to my stomach and high blood pressure. The Life Alert attendant stayed on the line with me until after the paramedics left.

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    Staff

    Reviewed June 24, 2014

    I fell in my kitchen and was unable to get up. What helped me the most was the person at Life Alert stayed in contact with me until EMTs got there. I was kept in the hospital 6 days. Thank you.

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    Punctuality & SpeedStaff

    Reviewed June 24, 2014

    Life Alert could not have been nicer and more helpful. What caring people! Help always arrives quickly and all are so well trained. Thank you for the good and caring service.

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    Reviewed June 24, 2014

    I fell. Called Life Alert who called my daughter and the fire dept. and I was taken to the hospital for x-rays of hip. 2. I had a near fainting episode. Called Life Alert who called my daughter and the fire dept. went to the hospital for test. Grateful for Life Alert, Thank you!

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    MonitoringStaff

    Reviewed June 23, 2014

    I wouldn’t want to do without my Life Alert support system. All dispatchers have been extremely kind and helpful.

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    Reviewed June 23, 2014

    My wife passed out at the breakfast table and I had to support her in her chair to keep her from falling to the floor. Life Alert brought me help very quickly to bring her back to consciousness.

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    Reviewed June 23, 2014

    All the service was excellent since they arrived at the home, until they arrived at the hospital. Would recommend the service to anyone. Thank you very much, I am satisfied.

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    Customer ServiceStaff

    Reviewed June 21, 2014

    My mother fell and could not get up. She is 104 years old and I was amazed that she actually used Life Alert. She doesn’t like to bother anyone. The response was so quick and the follow-up outstanding.

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    MonitoringStaff

    Reviewed June 21, 2014

    The Life Alert operator kept reassuring me that he was there until EMS got there. That made me feel better knowing he was there to check on me. Thanks for the great service!

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    Staff

    Reviewed June 21, 2014

    I’ve never felt so helpless before, I literally did fall and was unable to get up. Life Alert was like a breath of fresh air. I am a large woman and the EMS folk lifted me as if I were a feather.

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    Reviewed June 20, 2014

    I had fallen and injured my foot and knee. I was unable to put any weight on my foot. After using Life Alert, help arrived in less than 15 minutes. I was very pleased with my first experience.

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    Staff

    Reviewed June 20, 2014

    My patient had a fall in March of 2014. The Life Alert staff was very quick in responding to his need of assistance. He has trouble waking due to the effects of a stroke. It is good to know he has help at the touch of a button.

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    Staff

    Reviewed June 20, 2014

    Multiple falls at any random time of day or night. Life Alert is a definite lifesaver. Each situation we are provided with extremely helpful and compassionate assistance. Thank you so much!

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    Staff

    Reviewed June 19, 2014

    I was grilling hamburgers on the deck in my backyard. I decided to sit down and the chair I sat on collapsed. I couldn’t get up; my sister-in-law pushed the button for Life Alert. The paramedics were very friendly and helpful. They helped me up.

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    Staff

    Reviewed June 19, 2014

    I had difficulty breathing and called Life Alert and was very satisfied. It notified my son immediately and rescue, everyone arrived within a few minutes and I was taken to the hospital. I am very satisfied and have recommended Life Alert to others. Thank you

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    Reviewed June 19, 2014

    My father was experiencing respiratory distress. The operator stayed on line with us until the paramedics arrived. This was the first time we used Life Alert. Thank you, Life Alert!

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    Reviewed June 18, 2014

    I was very sick, I could not get in touch with my son and Life Alert was here in a few minutes after I pushed the button. Thank you for being there for me.

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    Customer Service

    Reviewed June 18, 2014

    I fell and could not get up, because I have bad knees. I was skeptical but I thank the lord for [Life Alert’s] fast response. I would have lied there no telling how long. Thank you.

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    MonitoringStaff

    Reviewed June 18, 2014

    I passed out about 2:30 am. Pushed the Life Alert and was connected to Life Alert right away. The fire dept. and ambulance arrived shortly and took me to the ER. Good Job!

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    Customer Service

    Reviewed June 17, 2014

    This was not our 1st but every time we’ve used Life Alert we have been well pleased! We do tell everyone how Life Alert has paid off for my mom – this particular time I was unable to be reached by phone – they kept calling until they could inform me what was going on.

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    Staff

    Reviewed June 17, 2014

    I fell and could not get up - I pushed the red button and they were here right away. They were very efficient [and] wonderful. Thank you - I am 96 yrs. old and live alone.

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    Staff

    Reviewed June 17, 2014

    The Life Alert woman was helpful and attentive throughout our emergency. She stayed online until the EMTs were satisfied that everything was OK. Thanks for being there when we needed you!

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    Staff

    Reviewed June 16, 2014

    My mother would have not lived to see her birthday of 89 years if she did not have that button to push. Life Alert, from the bottom of our hearts, thank you for all your help with our mom. You all were great!!!

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    Reviewed June 16, 2014

    Thank god for Life Alert it saved my life when I thought I was having a heart attack.

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    Reviewed June 16, 2014

    I had symptoms of a heart attack at three in the morning. I pushed my button pendant – Life Alert called rescue squad and my two sons living in Blair. False alarm, I was experiencing a gastric type of heart burn.

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    Customer ServiceStaff

    Reviewed June 14, 2014

    So very happy with the service my mother received. The woman on the phone was on top of everything so very patient and kind. I can’t thank you enough for your patience and kindness. Thank you.

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    Monitoring

    Reviewed June 14, 2014

    My wife and I were both promptly alerted after an ambulance was called for my mother who had a stroke but was able to press her button - Extremely professional – a blessing.

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    Customer Service

    Reviewed June 14, 2014

    I received a call immediately and was given the location/hospital my father was being taken too. I appreciate [Life Alert’s] service. Thank you!

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    Punctuality & Speed

    Reviewed June 13, 2014

    I fell getting out of bed early in the morning and Life Alert was able to send out EMTs, who helped me up and transported me to the hospital for medical care. I am very glad I had Life Alert available to me.

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    Customer ServiceMonitoringStaff

    Reviewed June 13, 2014

    My sister, now 88, had a problem with her lungs, breathing. [EMTs] were here within 5 minutes with the ambulance to take her to the hospital when I called using my [Life] Alert. Thank God, she is now ok.

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    Reviewed June 13, 2014

    [I was] preparing my dinner at 5:30 p.m. and fell to the kitchen floor. Life Alert responded immediately and stayed on the line until help arrived to help me up. Thanks all of you.

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    Reviewed June 12, 2014

    My mom collapsed. The aide called the ambulance, and also pushed the Life Alert button. I was called by Life Alert. My husband said I was on my way. When I got to the house, both the ambulance and I confirmed we were with my mom.

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 12, 2014

    I needed help and their response was accurate. The response team was very courteous and respectful, and help was there in a short period of time. I’m thankful and glad I have Life Alert.

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    Monitoring

    Reviewed June 12, 2014

    I fell and broke my ankle. After situating myself for the arrival of an ambulance I called Life Alert. They had the police at my house within a few minutes and EMS a short time thereafter.

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    MonitoringStaff

    Reviewed June 11, 2014

    I fell at 5:30 a.m. and broke a bone. The [Life Alert] operator responded immediately and stayed in contact until the ambulance arrived. She spoke with the EMTs. She was very attentive and calming.

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    Customer Service

    Reviewed June 11, 2014

    A fall – Life Alert got help and stayed on the phone till help arrived. I would recommend Life Alert for seniors (or younger), if needed. Thanks for Life Alert.

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    Reviewed June 11, 2014

    Kidney stone attack – Life Alert got immediate help. Shortness of breath – Life Alert got immediate help. I am very pleased with this service.

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    Reviewed June 10, 2014

    Mom fell in the bathroom at 3:30 in morning. Life Alert called EMS and then called me. She has had Life Alert for about 6 years. First time she has ever had to use it. It is well worth the money we pay. I can rest better knowing mom has Life Alert. Thank you.

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    Reviewed June 10, 2014

    I fell in my living room and was in awful pain. I pushed my button and was helped immediately. I was sure grateful for Life Alert- this is my 1st time to call Life Alert! The ambulance transferred me to the ER!

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    Customer ServicePunctuality & SpeedStaff

    Reviewed June 10, 2014

    [Life Alert] was very courteous and understanding. They got in touch with my family quickly. I am very thankful for their response. The dispatcher was very helpful. I would recommend them to everyone who lives alone.

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    Staff

    Reviewed June 9, 2014

    Well, I fell and couldn’t reach my home, I had nothing to do but to press my Life Alert button, and so I did. The lady that I talked to was super nice. I know now I have friends there at Life Alert. Thanks so much.

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    MonitoringPunctuality & SpeedStaff

    Reviewed June 9, 2014

    My mom needed to be transported to the emergency room of our local hospital. Life Alert dispatchers responded quickly and professionally. They are always courteous and friendly.

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    Monitoring

    Reviewed June 9, 2014

    I fell as I was getting into bed. Life Alert notified the fire department and they were here in a short time – 5-8 minutes – and lifted me back into bed.

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    Staff

    Reviewed June 7, 2014

    Every time my mother or myself have had to talk with a Life Alert rep. they have been very helpful, knowledgeable, and very understanding as well. Well worth the money for the peace of mind and safety.

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    Staff

    Reviewed June 7, 2014

    I fell while in the shower. I started to sit down on the stool and it went over backwards. I couldn’t get up on my artificial knee; praise god for my Life Alert. The EMTs and fire fighters were very courteous and helpful. No bones broken just some bruises.

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    Customer Service

    Reviewed June 6, 2014

    My father fell and since his last stroke he doesn’t speak and since there was no response they sent the paramedics and followed up by calling me so I was able to meet him at the hospital.

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    Monitoring

    Reviewed June 6, 2014

    Life Alert stayed with me until the ambulance people got here. I live alone and I really appreciate “[Life] Alert” staying with me. I’m so thankful. May god bless you all, who are our “guardian angels.”

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    Customer Service

    Reviewed June 6, 2014

    I fell out of my wheelchair trying to reach for something behind a table. [Life Alert’s] response was immediate and they stayed on the line with me which really helped me feel safe. Many thanks.

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    Staff

    Reviewed June 5, 2014

    I fell outside my upstairs door due to a blackout. I was able to push the [Life] Alert button after I came to. I could not get up. Help came right away and took me to the hospital after placing me on the gurney. They were very nice.

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    Customer Service

    Reviewed June 5, 2014

    My mother was weak from a bad cold. She fell trying to get from her bedroom to the living room. She could not get up, so she used her Life Alert. Help was sent, my brother and I called. Mom was put in the hospital, she had pneumonia.

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    Reviewed June 5, 2014

    Life Alert has been there for me when I needed it in the shortest of time with help and assistance. I shall forever be grateful!

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    Staff

    Reviewed June 4, 2014

    I had an episode with vertigo, a very bad one. I couldn’t see or stand so I pushed my [Life Alert] button and the next thing I knew the ambulance and fire people were there. They took very good care of me!

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    Staff

    Reviewed June 4, 2014

    I fell - the voice on the Life Alert box was soothing and I knew I was not alone and help was coming. He stayed with me until he knew that help was in the house with me. It made it so easy to just lie there and relax.

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    Reviewed June 4, 2014

    I’m 92 years old, and when my legs gave out the Life Alert worked fine. The paramedics were here in ten minutes to take me to the hospital. They were also here immediately when I fell. I really feel safe wearing the Life Alert.

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    Monitoring

    Reviewed June 3, 2014

    Mom fell down due to dehydration. Life Alert immediately sent EMS and fire department, contacted myself and my sister, then transported her to the hospital.

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    Customer ServiceMonitoring

    Reviewed June 3, 2014

    The dispatcher couldn’t hear my mother-in-law after she pressed the button, so [Life Alert] called us (her son and myself) and they waited till we got there and also waited to see when I finally got her settled. Very satisfied!

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    Customer Service

    Reviewed June 3, 2014

    My grandmother had a stroke, I pushed the Life Alert console. The operator came on, called the EMS and all our emergency contacts, and stayed on the line until EMS arrived.

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    Reviewed June 2, 2014

    Life Alert stayed on the line until help got here. So far I am really glad I have Life Alert and I wish to thank you for the help you guys gave me.

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    Customer Service

    Reviewed June 2, 2014

    We needed to transport my mother to the hospital because she could not respond to anyone. It was a granddaughter who called for help and was so glad she had [Life Alert] to help her.

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    Punctuality & SpeedStaff

    Reviewed June 2, 2014

    [Life Alert] always gets me help on time. It’s nice to know someone is close when you’re afraid. Thank you all for the help.

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    Customer Service

    Reviewed May 31, 2014

    I was sick with the flu and knew I needed help. The response from Life Alert was quick and I was transported to the hospital. I, and my family, are so thankful that I have a Life Alert.

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    Monitoring

    Reviewed May 31, 2014

    I am very pleased with your service. The police and paramedics had arrived in a very few minutes. I would and have recommended your service to others.

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    Reviewed May 31, 2014

    Mother had heart problems and hit her button, and Life Alert was right there in seconds and stayed on the line till help got there. Thank you.

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    MonitoringFall Detection

    Reviewed May 30, 2014

    I was having frequent dizzy spells and afraid I was to fall again, I had already fallen 4 times in a month. I called Life Alert and they sent the ambulance right away. I spent 5 days in hospital and 14 days in rehab.

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    Customer Service

    Reviewed May 30, 2014

    Since having Life Alert I had to use it 2x. So glad I had it. They stayed on the phone until the ambulance came. They did not leave me and kept me calm.

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    Customer ServiceMonitoring

    Reviewed May 30, 2014

    Someone tried to break into the home and Life Alert called the police for her and stayed on the phone until they arrived.

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    Reviewed May 29, 2014

    Life Alert promptly had emergency service there to assist my mother who had fallen. [EMS] picked her up, waited until she had used the potty, and put her back in bed. I couldn’t do or live without Life Alert. Thank you.

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    Punctuality & Speed

    Reviewed May 29, 2014

    The service was excellent; they had the emergency crew there in no time. I was very satisfied and it made me feel even safer in my own home. If I ever need them again I know I am in good hands

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    Customer ServiceStaff

    Reviewed May 29, 2014

    I fell on the floor and I couldn’t get up. They came right away when I called, and helped me. They were very friendly, kind, and did a wonderful job. [Life Alert] was my help from heaven. Thank you, Thank you.

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    Monitoring

    Reviewed May 28, 2014

    I fell and hit a table, got a cut on my forehead which required 6 stitches. I could not get up. I pushed my button and Life Alert answered, and a rescue squad was here and an ambulance took me to the hospital. They were very polite and well dressed.

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    MonitoringStaff

    Reviewed May 28, 2014

    Life Alert dispatchers are always efficient and very courteous. We are very satisfied with the services Life Alert has provided for my mother and they make us feel she is safe in her home. Thank you.

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    MonitoringStaff

    Reviewed May 28, 2014

    I thought I was having a heart attack and a woman who answered was very assuring and told me an ambulance was on the way, which it was sooner than I expected. Thank you!

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    Monitoring

    Reviewed May 27, 2014

    My husband fell and was unable to get up without assistance. EMS was dispatched and helped him to his feet. Vital signs were checked.

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    Monitoring

    Reviewed May 27, 2014

    I had a stroke, Life Alert called the ambulance. I was able to get the garage door open so they would not break the door down. They had me in the ambulance within about 15 minutes. Thank god for Life Alert.

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    Staff

    Reviewed May 27, 2014

    I was pretty sick with a migraine; it went on for 4 days straight. I fell into the wall and pushed my [button] and Life Alert sent help right away. I love these people.

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    Customer Service

    Reviewed May 26, 2014

    First of all I thank god for Life Alert. The service was great. I have had to use it twice and without it I wouldn’t be here today. Thank you for the fast response. I have recommended Life Alert to other people already. Again I say thank you.

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    Reviewed May 26, 2014

    Life Alert “SAVED” my mother’s life. Thank you!

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    Reviewed May 26, 2014

    My knees gave out and I went to the floor, could not get up. I pressed my Life Alert button; the person on the receiver asked a few questions and notified EMS.

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    Reviewed May 24, 2014

    A few weeks ago, my pacemaker failed and I fainted. With [Life Alert’s] help and the fire crew everything was ok. P.S. I have a new pacemaker. Thank you.

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    Monitoring

    Reviewed May 24, 2014

    I lost my balance and fell landing in the shower. I could not get up with my legs over the 6” step that leads into the shower. Life Alert notified the fire department and my family that I needed help, also called them to tell them that I was alright.

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    Customer ServiceMonitoring

    Reviewed May 24, 2014

    From dispatcher answering my neck signal to expert, compassionate EMTs, my experience was top notch. Even my short 3 night stay in the hospital could not top my service received from my contact with Life Alert. Thank you for top service.

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    Fall Detection

    Reviewed May 23, 2014

    Fell from the chair when trying to get up and lost my balance. Fell painfully to the floor. Pushed Life Alert pendant and the attendant sent emergency medical service right away. Ambulance took me to the Kaiser emergency room.

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    Customer ServiceMonitoringPunctuality & SpeedStaff

    Reviewed May 23, 2014

    I had fallen on the floor (like the commercial) and could not get up. The police and fire trucks were here unbelievably fast and took care of my problem so quickly, I still can’t believe it. It’s such a good feeling to know that there are people who respond quickly when you need them.

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    Punctuality & Speed

    Reviewed May 23, 2014

    This is the third time I had to use Life Alert since I had it. They were here in no time and helped me to breathe as I have COPD. I tell everyone about Life Alert and that no one that lives alone should be without this. It is worth having this.

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    Staff

    Reviewed May 22, 2014

    I had very high blood pressure and Life Alert came right away in the snow to take me to the hospital. They were so nice to me and helped me out of my home in the snow. They all were wonderful to me!

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    Customer ServiceStaff

    Reviewed May 22, 2014

    [Life Alert] called the hospital when I called them and paramedics came within 5 minutes. They saved my life. They stayed with me on the phone until paramedics came and they were very kind. Thank you.

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    Customer Service

    Reviewed May 22, 2014

    I got sick and dizzy and couldn’t get anyone’s attention, so I called Life Alert. They called 911 and stayed on the line until everything was taken care of.

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    Fall DetectionStaff

    Reviewed May 21, 2014

    I lost my balance and fell over lamp and table and chair, knocking over my [Life] Alert box. The operator knew at once I had fallen and was on the line to get help immediately. Help was there at once and I am very thankful for all the care.

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    Reviewed May 21, 2014

    I fell in the bathroom and was unable to get up. Life Alert notified everyone and they were able to get assistance and got in my apartment. They were excellent in making sure I was not injured and could remain at home.

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    Life Alert Company Information

    Company Name:
    Life Alert Emergency Response, Inc.
    Website:
    www.lifealert.com

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