Life Alert Reviews

Life Alert responded quickly and continued to stay with me through-out my ordeal. You were professional and kind. Thank you so much.

Life Alert was called because my mom was not acting “normal”, i.e. low energy, low activity, no appetite, sleeping till mid-day. Life Alert came took her vitals, etc. and took her off to the hospital all within minutes of our activing the button. We appreciated the quick response.

I tripped and fell several feet away from my cell phone, so I pushed the Life Alert button hanging around my neck. Fire department came and helped me up.

I had fallen near my bed, and was unable to get back up. I pressed the Life Alert button and they sent an ambulance right over to help me up.

Life Alert has been extremely helpful with quick responses during times of distress. The staff has been wonderful and supportive through the paramedic’s arrival. I feel much safer knowing that Life Alert is always there when I need them.

Due to a change in medication, I had a heart episode early in the morning. I pushed Life Alert and the gentlemen answered immediately and stayed on the line with me until the ambulance came, which was just a few minutes. They took me to the hospital and I was there five days. I’m feeling much better due to Life Alert!

Life Alert responded quickly to my grandmother when she used her pendant to get assistance. They do exactly what they promise to do. Each member on file was called and updated with her condition and location.

I was having vertigo experience. I had experienced it in the past, but got checked out for it. I felt that it had lasted too long. So I pressed my Life Alert button, and although I couldn’t hear the operator, I kept telling her I was dizzy and could not hear her. I am hard of hearing. In no time, help arrived and prepared me for the ambulance. All went well.

My mother-in-law fell three different times and she pushed her button for help. Life Alert was there to help her and stayed with her until she got help. Life Alert called me to let me know she fell and 911 was on their way. I am very happy with Life Alert’s service.

I got up at 2am to go to the restroom and I fell on the floor and broke my hip. I punched my Life Alert and about 20 minutes, I had help to take me to the hospital. I fell two times before that and I had help right away. It makes me feel safer to have Life Alert. I am 94 and live by myself.

I collapsed in the shower. No way could I have gotten up or out. I pressed my button and Life Alert talked to me until the EMS arrived which was surprisingly fast. Thank you, thank you. I don’t know what I would have done without my “fall down button” and you!

My mother could not get out of bed one morning due to severe back pain. She pushed her Life Alert button to get help, they transported her in the emergency room. The Life Alert staff was very kind, professional, and stayed with me on the phone until help arrived and gave report to them.

Client slid between the bed and closet and couldn’t get up. Life Alert came on and EMTs helped put her into her chair, checked her out and made sure she was okay. Family came before they left. She often recommends Life Alert to friends and family.

My 80 year old mother was dying of cancer, got out of bed at 4:30 am to use porta-potty and fell. I panicked as she has bone cancer. I am her 60 year old son. She hit the Life Alert button that I had her wear. Life Alert responded immediately, I had paramedics at the house in 10 minutes. One of the best investments I ever made. Thank you, Life Alert!

Using my Life Alert pedant when I fell, and the Life Alert operator got me the paramedics and stayed on the line with me until help came. The Life Alert operator did a follow-up to make sure I was alright. I tell any friends or other people who live alone, do not live without Life Alert.

After a fall, I pushed the button for Life Alert and was immediately answered by Life Alert. Within minutes, paramedics came, opened the lock box and took the key to open the door. They were very professional, took me to the emergency room -- 10 minutes away -- then into the large hospital. All the time, I was on the phone with the Life Alert representative who kept talking to me until paramedics arrived.

I was suffering a lot of right leg pain. My son and I discussed what to do, who to call, etc. I decided to use my Life Alert membership and called them. EMTs came very quickly and took me to the hospital where I became a patient. It was the right decision. Life Alert was very helpful!

I was so thankful for Life Alert. I can’t say enough about it. About 5:00 in the morning, I had to get up to go to the bathroom. I tried three times to get up, but that’s how much further I got. I was dizzy really bad. I was helpless. My glasses were in the bathroom. The phone was in the kitchen and I couldn’t call anyone. I got the Life Alert necklace in my hand that was the first time I used it. I was so thankful I had it. I can’t say enough about the people who came. Thank you.

I fell and couldn’t get up by myself. I pressed the Life Alert button and was answered quickly. Life Alert called the fire department and help was on the way. I am so thankful for everyone that helped me.

My daughter had a seizure, she was in a bad situation, and I could not move her. I pressed my Life Alert pendant and I explained my situation. The Life Alert staff, who answered my call immediately, stayed on the line and help came quickly.

Life Alert immediately responded to my call for a possible home invasion. Police arrived so quickly and Life Alert contacted my three sons immediately. Life Alert called later after police left to make sure I was OK.

Stepping out of the shower, my husband slipped and fell. I was unable to help him up so I called Life Alert. The ambulance came and the EMTs helped him up, out of the bathroom. He was checked and asked if he wanted to go to the hospital.

I am so glad we have Life Alert. My mom fell in the kitchen and was unable to get up from the floor. She pressed the Life Alert button and got through in seconds. She was able to tell the Life Alert person that she fell and couldn’t get up. Life Alert also stayed on the phone until the fire department arrived. Life Alert also told her that they got a hold of me and I will be home in 20 minutes, which helped ease my mom. Thank you!

My mother fell going to the bathroom and hit her head on the end of the TV table, resulting in a scalp laceration. She bled a lot and pressed her Life Alert wrist button and EMTs came quickly and took her to the emergency hospital. She returned home that day and 24 hours later, had shortness of breath and confusion. Life Alert again contacted EMTs and notified me (the daughter). Turns out she has congestive heart failure. Life Alert is wonderful and we’ve needed them many times over the years! Thank you so much. I recommend them to my neighbor and he has Life Alert now, too!

The last time I had to call Life Alert was when I had another nose bleed and I had to stay in the hospital for a few days in November 2016. I was very pleased that the Life Alert people stayed on the line to let me know they were helping me because I was alone.

Client, my wife, fell at 1:15am to 1:30am in the bathroom and my bed is at the opposite end of our home. Thankfully, she used the button around her neck and alerted Life Alert. They called me on the phone and called the rescue squad. EMTs transported her to the hospital. A broken hip surgery was performed that day.

Client collapsed at Walmart. She pushed the Life Alert GPS unit and the operator responded immediately. Life Alert operator called family members and told them what was going on. The operator stayed on line until client was taken to the hospital, then the operator called to let family know the hospital name and person’s arrival.

I am 83 years old. I had no sleep for three consecutive nights. My blood pressure reading was 198/90 and I felt I was losing consciousness. I pressed the button on my Life Alert bracelet and I was immediately contacted. About four minutes later, the paramedics arrived.

I am thankful for my Life Alert. When I fell, I just pushed the Life Alert button and got help right away. I asked Life Alert to call my daughter and she and Life Alert were quick to respond. They made sure I was not hurt, and stayed with me to make sure. I’ve recommended Life Alert to several others. Thank you.

My mother complained of a headache that wouldn’t go away. Because of her previous strokes and other health issues, she decided to push the Life Alert button. Life Alert dispatched an ambulance. Thankfully, she did not need to be transported to the hospital.

I was in my bathroom when I fell and couldn’t get up. Made it to my bedroom but still couldn’t get up. I have a bad back and knees to my bedroom and still couldn’t get up. I couldn’t talk so the paramedics thought I had a stroke, but I didn’t. Thank God for Life Alert. Glad I had you!

I had started to bed, rolled my walker to the refrigerator to get ice pack from freezer with walker between me and the wall. I think I reached up to close the freezer door, not looking up, I missed getting hold of door, and just fell completely on my back. Had Life Alert on. I landed on a cold and hard tile floor, could not get up. I would have laid there all night, if hadn’t had Life Alert button on.

On the night of March 17, 2017, client was having trouble sleeping due to being uncomfortable in bed. She was having chest pains that became unbearable. It was hard for her to turn from side to side in her bed. The pain grew worse and worse. She pressed her button for Life Alert. She said they responded very quickly in getting her to the hospital.

I was walking with a cup of hot tea and my hand started to shake and the tea spilled out all over me and the floor; I fell. Life Alert was prompt and the telephone person stayed on the phone until the paramedics arrive. Fortunately, no damage were done.

I felt first before getting into my bed and could not get up. Life Alert responded quickly and the people put me into bed. Life Alert was efficient and the operator stayed on the phone from when I hit the button for help until EMTs arrived. Then I was called by Life Alert afterwards to see if all was well. I have told several people about Life Alert.

I’m active and fall a lot so I am wearing Life Alert at home! I live alone (widow). I have had Life Alert for about 8 years or more! A Christmas gift from my son. I have been telling all elderly friends and relatives how I have been helped. Last Life Alert call--I was taken to the hospital. I was really sick; everything happened to me. I had food poisoning. On December 28, 2016 I woke up with Bursitis in the left knee and baker’s cyst in back of the left knee. My 62 year old son could not carry me down steps to go to the hospital. I pushed Life Alert pendant and was taken by ambulance to the hospital.

Mom fell and could not get up, she pressed her Life Alert button. Fire department and EMS arrived. Life Alert contacted everyone on our list and left messages on answering machines with status of arrivals of EMS and when she got to the emergency room at the hospital.

My mother fell backwards and cut her head. As usual, she pushed her Life Alert button and they immediately answered and sent help. Life Alert has helped my mother several times in the last four years and I am very thankful.

I was vomiting a lot and could not stop. Life Alert answered fast and acted quickly, getting the EMTs to my house immediately. Life Alert also contacted my family and friends to ensure they knew I had a medical emergency. Excellent service.

I tripped and fell. I couldn’t get up due to weakness in my muscles. Life Alert got help for me and within minutes, police and EMS were summoned and my vitals were taken. I was okay and Life Alert personnel left after I was fully rested.

I was out to the grocery store and a storm came and three trees were blocking the road and I couldn’t get home. Life Alert called and told me they were alerted that my mom’s oxygen was off. Life Alert sent ambulance with oxygen. I was very pleased with the service I received. Thank you.

I fell and broke my arm—fractured my cheek bone, bruised my ribs. I pressed my Life Alert and EMTs were here very soon. They took excellent care of me. My head is still a little fuzzy but I know Life Alert treated me well. Wonderful young man.

After pressing my Life Alert pendant, they responded and the operator said she would stay with me until the EMTs/security staff were here. She did. This was comforting in the brief time I had to wait.

I had fainted in the kitchen, fell on the floor and broken my nose, cut it and cut my lip, causing a lot of bleeding. Life Alert was very courteous when I pushed my Life Alert pendant, EMTs came in about ten minutes and took me to the hospital. My thanks to Life Alert for such professional treatment.

I was helped with my call to Life Alert on my pendant. Life Alert stayed on the line with me until the emergency crew arrived and transported me to the hospital. It was a urinary tract infection. I was treated and transported home by a family member. Thank you!

My sister fell in the house and we called Life Alert. As usual, the Life Alert person answering the call was very professional and helpful. Life Alert alerted the police and ambulance crew and they responded very quickly. The Life Alert stayed on the line the entire time. We have used Life Alert several times and always had a wonderful response.

My husband was unable to get up and dress himself. I was having trouble with vertigo and he called me to help him up. I jumped up too fast and fell in the floor in the hallway. I could not get up. Pushed Life Alert. In minutes, four large firemen were there. They put me in bed and helped me get dressed. Life Alert called our daughter. Thank God for Life Alert.

I had tried to go to the bathroom several times. I have had both knees replaced in the last eight months and they do not work so well due to the complexity of surgery. I was sitting on my bed and tried several times to get up but my knees would not hold me up. As the situation got more extremely urgent, I thought I better call Life Alert or else. The Life Alert representative was very helpful and stayed on the line until the medical folks showed up. After Life Alert got off, they alerted my husband and daughter; very helpful.

At two o’clock in the morning, I fell by the bedside after a bathroom visit. Unable to get up, I called Life Alert--they answered immediately, stayed with me, assured me that someone was on the way and shortly after, two accommodating police officers were here with me. In no time, I was off the floor and back in bed, safe and sound--no injuries, no problems.

My husband needed an ambulance to get him to the hospital. We could not get him into the car. I just hit the Life Alert button and Life Alert got the ambulance. My husband’s son and daughter in-law who live in another city were also alerted. All went well.

I tripped over off a stool while putting on my shoes. I couldn’t get up because of weakness and bad knees. I called Life Alert and EMTs were here in about 10 minutes. They were very polite and attentive. They got me on my feet and I was fine. I was not hurt. I did not need medical help.

I foolishly tried to get into my friend’s van on the driveway that was partially ice covered. As I grabbed the handle to lift myself in, my foot hit slippery ice and I could not lift myself with one arm. As we were outside, I didn’t know if Life Alert would hear my call but I pushed the button. My friend called 911 and we had help in a few minutes. Since I didn’t need more help than a lift to stand up, EMTs gave me time to put on dry clothes (sitting on ice is most uncomfortable). They finished their work and left.

I fell and couldn’t get up. Called my daughter, she didn’t answer. Pushed my Life Alert necklace, they picked up and tried to get a hold of my other contact, who also had a key to let the paramedics in. Life Alert informed that help was on the way. I was able to scoot to the door to unlock it. Response was quick. Thank you, I wasn’t injured. EMTs got me off of the floor. Everything very smoothly.

My mom had a UTI which made her very confused and unable to respond to cues in order to mobilize her. Life Alert was called at which time the fire department and paramedics were summoned. My mom was transported to the hospital. Excellent service.

I am an eleven-year colon cancer survivor. I had both knees and left hip replaced, heart patient and arthritis, and high blood pressure. On March 1, 2017, I wasn't feeling well. I was sitting in the living room and decided to go to the bedroom and lay down for a while. I never made it. I passed out, I don't know for how long. When I did recover, I dialed my Life Alert button and that was all I needed. Life Alert was a life saver, right on time. Thanks!

I am answering on behalf of my mother. She fell in her bathroom on this particular emergency. She pushed her Life Alert necklace button right away. They were unable to hear her from her box (located in the living room) and dispatched EMS, then called me and my sister right away. Her injuries were extensive, fractured hip, pelvis and back. Due to Life Alert, we were able to respond immediately and minimize her pain and fear. She is doing very well in rehab and we expect her home within the next four weeks. I can’t encourage people enough to get this Life Alert service for their loved ones. Life Alert has been a life saver on several occasions. Best investment ever.

My mom had to go to the emergency room about three weeks ago. She was short of breath and was really sick with it, and weak. Life Alert person that helped was very helpful, in that I was trying to get mom to talk to me and she advised me not to do much of that since she was out of breath. After arriving at the hospital, they began tests on her heart and found that she had a heart attack. Upon running tests, she had to have three stents put in. She’s back home now and she is gaining her strength back. Thank you.

Life Alert helped me. I was able to push the Life Alert button. The woman on the other end was excellent. She kept getting back with me every five minutes until EMTs arrived. Thank you very, very much.

I’ve been having problems with my lower back and was having to hold on to my left thigh. A few days later, I had this bruise from my groin to my knee. Life Alert sent EMTs and sent me to the hospital.

It's hard and stressful enough when your elderly frail parent has multiple falls and vertebrae fractures. Then, to deal with a rude and unprofessional company like Life Alert just compounds the problem. My sister researched this company a year ago. The salesman was very smooth, polite, patient, answered all her questions. After we signed up, they kept calling us over and over again, asking for the same information. What really raised a red flag for me, was I very carefully gave them her credit card info over the phone, and they repeated it back to me. Several days later, they called again asking to verify the credit card info!!! They started installing equipment in her home before we even had a chance to review the contract. They didn't inform her in advance of the delivery date for the equipment. My mother disagreed with some terms in the contract.

I fell in my kitchen at 12 a.m. Life Alert responded. I pressed my Life Alert button immediately when I saw all the blood on the floor. My glasses didn’t break, but caused the need for eleven stitches. Good work. I had my first asthma attack recently and Life Alert was there for me. It was so frightening.

I fell and could not get up. The ambulance came and helped me up. I did not break anything. Life Alert came on and stayed with me awhile to make sure I was alright. I fall a lot. Thank you so much for being there for me!

I caught my foot under a throw rug while trying to turn a light switch on during the dark. I couldn’t get up so I pressed my Life Alert button. Life Alert called my neighbor who had a house key and the ambulance came.

My husband fell in the kitchen and hit his head on the stove. I could not lift him. The EMTs came promptly and thoroughly checked him all over. I appreciate the promptness and concern showed to us, specially the Life Alert person who answered our call.

I am handicapped, unable to get up from the floor using a walker. I got out of bed (never done that before) on to floor, crashed into small table, and trash basket. Phone too high to reach, pressed Life Alert unable to hear clearly but they heard me and the woman who answered was my angel. I could hear her enough to answer questions. I told her I needed fire department to help me up. Life Alert checked with me every few minutes. The fire department arrived then helped me up. Thanks to the Life Alert "angel," she's the best!!

My mother fell in middle of the night and broke her shoulder. Life Alert contacted EMS and family immediately. Life Alert stayed on the phone with her until EMS arrived. Life Alert is so good about contacting everyone and with follow-up calls as well. I would recommend this to everyone.

My husband fell when he returned from going to the bathroom and there was no one at home to help him get back on bed. Wife was not certain of his physical condition immediately. When assistance arrived from Life Alert, the staff was very helpful in taking care of his needs and responded accordingly.

I slipped off to the floor. I could not get up as my arm hurt so much. I pressed the Life Alert button on my chain around my neck and in no time, the paramedics were here and lifted me up to a glider chair. Paramedics checked my finger to see if I had any feeling. I did not want to go to the hospital.

My mom fell. She pushed her Life Alert button, but was unable to hear or speak with them. Life Alert dispatched EMT out to my mom’s house. I do not know how her fall would have turned out if she did not have her Life Alert button. Thank you so much for being there for her. What a blessing this Life Alert company (and all the employees!) is. Thanks!

I am very happy with Life Alert's service and security. We feel safe having this Life Alert service. I was at the mall, my husband waited in the car with air machine plugged into cigarette lighter out, turned car off, and battery drained. Life Alert sent service to jump car. Second time, there was a power outage for four hours. Batteries for air machine were running out. Life Alert came in within minutes, stayed until we could find a place to recharge his air machine. Then Life Alert called back to make sure all was ok.

After coming home from the hospital that day at 3:00, she became sick. She passed out on the bedroom floor. I pressed her Life Alert wrist band and in minutes, someone answered and asked if it was an emergency. The ambulance was there in probably 7 minutes. The Life Alert person said to EMTs, "Are you ready to take her information?" Life Alert had all the information. Thank you so much. I hope we never have to use Life Alert again. But thank God Life Alert people were there. She had a heart attack; her heart rate was 30, she's 88 years old, got a pacemaker going strong.

I got out of the car and I had my cane. I shut the door and for some reason, I fell. I sat on the asphalt for 10-15 minutes and no one stopped to help, so I pushed the Life Alert little red button. EMTs were just there and helped me up and into the house where they got my walker. I wasn't hurt except skinned elbow. About two hours later, I had to call Life Alert again. I used the bathroom and had my walker with me. I stood up and was pulling up my clothes when my legs just gave out and I went to the floor on my knees. I couldn't get up, I was weak. I pushed the Life Alert button and EMTs were right there. One of them took hold of my hands and pulled me up. I appreciate them all.

I had a bad cough (due to paralyzed vocal cord). Every time I coughed really hard, I had a terrible pain under my left breast. Life Alert answered immediately and help was here in less than fifteen minutes. At the hospital, they took a chest CT scan and belly CT scan. The cough was so bad it irritated my stomach and they gave me a pain pill. I was sent home the next day.

I was feeling unsure about if I should contact Life Alert. I didn't know if it was a situation that called for such action. The Life Alert person who answered my call put me at ease. When the paramedics came, they felt I should be transported. The Life Alert person contacted my daughter as well and I had her take me to the emergency room. The whole situation put me at ease about calling if needed in the future.

I experienced a blood pressure emergency at approximately 9pm. Life Alert dispatched an ambulance for emergency transport to nearby emergency clinic. Response was prompt and efficient. After treatment, I was able to return home.

I am 89 years old and I walk with a walker. On this day, I had a towel and put it on walker handle and it slipped off, causing the walker wheels to get tangled up. This threw my balance and caused my fall, I couldn't get up and I just pushed the Life Alert button and had help right away. But this taught me a good lesson to not put anything but myself on the walker.

When I realized that I had to hit the Life Alert button, my heart dropped and pounded with anxiety. When Life Alert spoke to me and then EMTs arrived, I was so grateful that we had this service. Everything about Life Alert's service is one word to me--"Awesome."

When I stood up from my chair. I threw my blanket across my lap but didn't get my feet loose so when I took a step, my feet caught and I fell to the floor. Very hard. I didn't hit anything but the floor. My cellphone was on the charger in the kitchen and my home phone by the chair. I pushed the Life Alert pendant and got help.

My mother fell and broke her arm. She used her Life Alert button. An ambulance was dispatched and notification were made to the family. Life Alert contacted family after transport to advise us what hospital and the extent of injuries. Very well done! Thank you!

My sister thought she had another stroke and called Life Alert. I was away from home and was called by Life Alert. I was there within five minutes. Everything turned out okay. Her symptoms were the same as past strokes so she called Life Alert. Thank you so very much.

My dad needed assistance after falling. Thanks to Life Alert, he had emergency assistance faster than my family member could have responded. Life Alert keeps dad safe and secure while living home alone. Great peace of mind for me (his daughter).

Mom fell when getting out of bed and fractured ribs. Life Alert notified EMTs and called my home number to notify me. The Life Alert response was very quick and mom was in the ambulance before I was able to drive to her house (less than ten minutes). Service was excellent!

My mother fell. She is 92 years old and tripped and injured her neck and shoulder. She was able to push her Life Alert pendant to call for help. Life Alert dispatchers had emergency units here in 10 minutes! I was called out at work and was able to meet them at the hospital. Thank you, Life Alert.

I fell while getting out of bed. My knees have been operated on. Left one, replaced; right one, replaced twice. Left knee has metal ball in it, cannot bend them. I would suffer if they were bent or knelt down; possibly injuring myself. I skimmed to the front door (quite a distance in my home) and unlocked it. The attendants came in and checked me out. They were very kind and courteous.

My father fell and was in an terrible amount of pain. I called Life Alert, they responded quickly, sent an ambulance, and took my dad to the nearest hospital. They were very prominent. Thank God we all have the Life Alert system. He had two broken ribs from that fall, but is healing nicely.

I fell against a concrete arch-door frame, cut and bruised my right arm about two inches from my wrist on top of my arm. Skin was torn about two inches. It has been four weeks and I still have healing skin. Life Alert was great--there was no way I could stop the bleeding and bandage it with my left hand. I will be happy to tell anyone about Life Alert who will listen.

Life Alert is so good to have. Help at the push of a button. I fell in the bathroom and hit my head on the bathtub. I couldn't get up. So, I pushed my Life Alert button. They were very nice and polite. They said help was on the way and a few minutes later, the ambulance was here. They took me to the hospital. I was x-rayed and checked out. Nothing showed up. I was so glad I have Life Alert. It could have been worse. Thank you very much.

I was in my pajamas and robe in the family room watching TV. I was on my way to the bathroom when I tripped by my cane. I am 86 and in poor health, so when I went down I couldn't get up. I used my Life Alert pendant to call you. Life Alert was going to call my grandson, but I told them not to, as I had my cellphone in my pocket and they weren't answering. The paramedics were here in 15 minutes to help me up and take my vitals. Life Alert talked to me all the time and then the paramedics came. I had a mild concussion, cracked ribs on back, and a bad bruise on my knee (replaced 10 years ago). I went down backwards and couldn't brace myself. I am good now from those injuries. Thank you.

I could not get out of bed. My chest felt constricted, couldn't speak. My parents pressed my Life Alert button on my home system. I do not remember how long they took for first responders to arrive. All I remember was waking up in an ambulance. Clearly, like the woman in the Life Alert commercial said, "If it weren't for Life Alert, I wouldn't be sitting here today." Thank you so much. Just like in the past, two or three occasions, I look forward to using the Life Alert system again.

I have multiple sclerosis and I was in the bedroom on my scooter. I went to get off and lost my balance and fell and rammed my shoulder into my wooden dresser. My husband was outside and couldn't hear my yelling. I couldn't get up, in fact, I could hardly move. I hit my Life Alert button for you guys and you took care of everything. After Life Alert called EMS, my husband came in but he couldn't get me up because he's got COPD and could hardly breathe. Thank you for what you do.

I had fallen and did not have the strength to pull myself up from the floor. Life Alert person on the phone called the fire department for me and stayed with me until someone arrived and helped me and made sure I was okay. Thank you for Life Alert’s help in my time of need.

My nebulizer broke in the middle of the night that I use for asthma and COPD. I couldn't breathe so I called my Life Alert and EMTs arrived in a matter of minutes. The breathing treatment team later told me that I had turned blue. I am sure that I might have died if I hadn’t received prompt response.

My mother (92 years old) was at home alone when she got dizzy and slumped down from a standing position. She pressed her Life Alert button and got an immediate response. She had to crawl a short distance to pull herself up to get to a phone. Relatives and medics who were also alerted were able to assist her to get medical attention.

I live alone on a private road only five homes including mine. Recently, I was on my way out to a late afternoon doctor’s appointment and my house is at the top of the road and there is no through road. There were two huge trees down at the bottom of the road blocking my way out so I called Life Alert. They called the fire department and stayed on the line with me until they arrived, then called back a little later to see if they had cleared the way out. God Bless the fire department and God Bless Life Alert. I am so glad I have it.

I had gotten up to answer my front door, somehow I lost my balance and fell. I cannot get up by myself, so I pushed my Life Alert button and I got help here in just a few minutes. I have just moved alone and my son insist I have it and I’m so glad that I do.

Life Alert is prompt to answer our alert. Life Alert directed ambulance to mom’s home, contacted everyone on the list regarding her trip to the hospital, stayed on the phone with the caregiver until she was safely in EMTs care, and kept us calm and reassured that my mom was comfortable and in good hands. Thank you, Life Alert!

I am her daughter. Mom slipped out of her wheelchair and couldn’t get back up so she pressed her Life Alert necklace and told the dispatcher she wasn’t hurt, just couldn’t get up to get back in her wheelchair. The Life Alert dispatcher sent the paramedics to lift her back into her chair. Mom said the Life Alert dispatcher was very nice and talked to her while dispatching the paramedics. She is 92 and said the cutest paramedics came to help her and checked to make sure she was alright. Life Alert is the best investment I’ve ever made for my mom. Thank you so much.

I was trimming the bushes in front of my condo. Ant beds got on my feet and legs. I was trying to get them off while still trimming lantana bushes. Next thing I know, I’ve fallen flat on my back and couldn’t get up. I used my rear-end to scoot inside front door. I had called Life Alert. When I fall, I cannot get up by myself. The medics came and got me up. This is not the first time I needed Life Alert to get up.

I have a broken ankle. I was in the kitchen to get some water from fridge. I also had a boot on my foot. I had a walker to help walk. I thought I couldn't get the water. I stood to the side of the walker. I fell on the floor. I pushed my Life Alert button, they came on very fast. Life Alert calmed me down until help came. Life Alert called me later to see how I was. Thank you, I am a new customer.

My mother, who is 92, fell in her bedroom. Life Alert was summoned, medical personnel arrived and assessed her condition. Fortunately, mom had just a bruise on her arm, no broken bones. Life Alert, for my family, is one of the most important parts of keeping my mom safe! Thank you, thank you so very much.

My husband was unable to get up from the bed despite his efforts and my holding the walker for him to pull-up. After many unsuccessful attempts, I called Life Alert and EMS responders promptly arrived and assisted him onto the stretcher and to the ambulance for transport to the hospital.

My father felt he was having a heart attack. Life Alert was called. Help was summoned. They called family members within formation and called back for updates and then called back after my father was home to check on him. Luckily, everything was fine. I'm so glad we got this Life Alert service for him.

My mom fell out of her lift chair twice. Both times, she activated her Life Alert and they were prompt in responding and getting her help. I also appreciate the calls and updates letting me know what happened. Life Alert is a blessing to us and gives us peace of mind. Thank you.

I fell in the bathroom and they took me to the hospital. I had a very extra-large bump on my forehead. I am very impressed with Life Alert. They were quick to send the fire department to help me. Thank you.

Mom became ill and we called Life Alert. EMTs arrived less than 10 minutes; assessed her and transported her to the hospital. The paramedics were very professional and courteous. I truly love this Life Alert service and thank you so much for your professional services.

I got up with my walker to go to the bathroom. For some reason, the walker caught on something and fell over and knocked me over on the right side and I fell onto my right leg. The femur cracked. I could not get up or awaken my family. So, I pressed my Life Alert and was answered quickly. An ambulance arrived, and took me to the hospital.

I was waking up in the morning. My head thumping so fast. I tried to get up to go into the kitchen. I got so dizzy, felt nauseous and broke out in a cold sweat. I almost fell over a chair. I was trying to pull up my left arm, and when I finally did, that is when I realized I better call Life Alert. They responded right away.

I fell and was unable to get up. My Life Alert button was pushed for the first time. It was answered in less than a minute. I was not near the base but I yelled help. They responded that help was on the way. Before help arrived, the three people to be called arrived and waited with me until the ambulance arrived to transport me to the hospital. Thank you for your excellent response.

I asked Life Alert to resend an ambulance to my mother's house after she refused to go to the hospital and the ambulance turned around and went back to my mother's house. Life Alert contacts me each and every time my mother contacts them. I wouldn’t trade Life Alert for anything in the world. Thank you so much for taking such wonderful care of my mother.

I went to visit my friend and I found her unable to speak clearly and we called Life Alert. EMTs were at her house within 10 minutes. I went to the emergency room with her and stayed with her for several hours. I would gladly recommend Life Alert to anyone and I do from time to time.

I fell and couldn't get up and was all alone. Life Alert asked me if I was hurt or if I needed ambulance. Life Alert kept telling me that help was on the way and asked what part of the house I was in and if any doors were locked. Life Alert kept talking to me all the time. They were getting me help. It wasn't very long before help was there.

My father lives alone and he fell in the house. He pressed his Life Alert pendant and Life Alert called myself and my sister who are on the call list. The ambulance arrived and he was taken to the hospital. Life Alert notified us each step of the way--which was great since it took me some time to get to the hospital.

I fell on my concrete floor when getting groceries out of my car. I had severe pain in left hip when I tried to move or get up. I couldn't get up. I pushed my Life Alert button but couldn’t hear the response because I was outside. In a short time, an ambulance came and took me to the hospital. Life Alert had notified my daughters and they were at the hospital at almost the time the ambulance arrived. I had a fractured right hip.

I fell loudly to the floor--not hurt but I couldn't get up off the floor. I pushed my Life Alert button and a woman's voice came then asked me what happened. Life Alert immediately called the rescue squad. Then, Life Alert answered me that she’d stay on the line with me which she did! It was reassuring to have someone with me. She kept track of how long before the squad would arrive and helped direct them. When EMTs got there, she waited on line for them to assess me. Then EMTs offered, if needed, medical records on me. Life Alert said she’d get back to me once they left, which she was good to her words. She asked if I was okay. I said yes and we signed off. The rescue squad were wonderful too! Thank God for such a caring person on line and most wonderful service!

My mother fell and couldn't get up. She used her Life Alert to call for help. The Life Alert coordinator spoke with her, sent EMS and contacted us. We live 3000 miles away. She was transported to the emergency room. Without Life Alert, who knows how long she would have been there alone. Thank you.

I never had an incident but have talked to them when checking the machine and they have been wonderful. During a hurricane, I pushed Life Alert button because I am alone and couldn't get any shutters closed in my condo. Life Alert sent a call out and two police men showed up at my door at midnight and closed all the shutters and locked them down. Thank you. Life Alert also called back to see that I was alright. I am 78 years old and have nobody. I am a widow. Thank you.

One morning, my heart rate was very slow (in the low 40's); it dropped to 39. I alerted my pendant, Life Alert responded to my call within 30 seconds. Life Alert dispatched paramedics and ambulance. Life Alert maintained telephone contact until after paramedics arrived.

I fell in the garage. Thank goodness, I left the back door open. I was able to sit up. Pushed the button, Life Alert responded. I was able to talk to the Life Alert operator, explaining situation. Within a few minutes, fire department arrived and picked me up.

I fell in my kitchen. Because of Life Alert, I am alive today. I smashed my head into my stove, from temple to temple. I was cut and bleeding. I lost about 1 ½ liters of blood. Only the Lord, the EMT, and my Life Alert saved my life. I was transported to the trauma center by helicopter. Thank you from the bottom of my heart.

We thought client was having a stroke, so called Life Alert. Life Alert responded promptly and paramedics arrived rapidly. She made it to the hospital and was given excellent care. She is doing well now and we appreciate that Life Alert came through when she really needed it.

My mom fell and broke her leg. I was called right away. I’m lucky that I live down the street. The Life Alert lady was great. Got the message loud and clear. She told me police and paramedics were on the way, and that was 11:30 at night. If Life Alert hadn’t called, I may not have found out until later the next day.

If I had not had Life Alert there is no telling how long I would have laid there, because I could not get up by myself. I just want to thank the great men that got me up. Thanks also to my son who got this Life Alert for me.

He had fallen and couldn't get up. Used his Life Alert button; when Life Alert did not get a prompt response from any of the family, they properly called 911. Ambulance soon arrived, picked him up, assessed him, determined hospitalization unnecessary and left him with caregiver.

Thank you for being there! I was having trouble with blood pressure and heart beating very rapidly--short of breath. I pushed my Life Alert button and was immediately answered by dispatcher. EMTs arrived within 10 minutes or so, they conversed with Life Alert dispatcher. All went well.

Approximately 2:am, my mom fell when getting out of bed to get on her scooter to go to the bathroom. She was not hurt anywhere, but I couldn't get her up off the floor. We pressed her Life Alert button on her necklace. The Life Alert operator was very helpful and stayed on the line until the fire department arrived. Life Alert provides a very valuable service for our mom and we appreciate knowing she has it. Thank you.

I started the fireplace on Sunday afternoon and it started smoking. We realized the clamper wasn't opened fully. We provided water on the logs and thought they were completely out. We were in the home all the rest of the afternoon on Sunday and even that night until about midnight. The next morning, we heard our fire alarm going off and the room was full of bellowing smoke again. Life Alert called the firemen and my neighbors to alert all of them. Thank you.

I woke up about 4:15 to 4:30am to go to the bathroom. My phone was too far from my bed. My arms and legs were limp I couldn't even hold on to my walker. I didn't want to fall. So, I pushed my Life Alert button. EMTs were here very quickly! My sugar was very low! EMTs gave liquid glucose; it helped. I found out later I had infection. I live alone. Life Alert saved my life. It has paid for itself!

Mom fell outside in my yard. She pressed the Life Alert button for help. A bit dazed, she was thinking she would hear the Life Alert voice from her wrist alarm. However, a neighbor helped her up into the house. By the time they got in the house, paramedics were knocking on the door. Thank you, Life Alert. This is an amazing product. It is a calming feeling to know she has an immediate call for help.

I have had to use my device twice in the past 6 mos. My first event was after a fall and I could have walked to the hospital faster than they responded! The second event occurred after I ate and choked on baby back ribs. The piece was lodged in my esophagus for 7 hours. When LifeAlert notified my 87 yo mother, they told her it was a suspected heart attack and scared her to death. I can no longer live on my own and wanted to return the equipment but LA refused. They would not give me an address.

My mother told me that when she got up at 5am to go to the bathroom, she blacked out and fell. Being 93 and weak in extremities, she was unable to get up so she pressed her Life Alert pendant for help. Volunteer fireman were already attending her when I arrived. EMS was there within 10 minutes. She was checked out at the hospital for injuries. Released within three hours and is doing OK as of now.

I bent over to pick something up and I have trouble with my legs and use a walker. I was on the other side of my living room. I always wear my Life Alert and also have the one to take when I go out. When I press the Life Alert button, they were great and got me help right away. Life Alert called the paramedics but I didn't need to go to the hospital. My son got this for me and we are both very satisfied.

My husband had slipped out of his chair and landed on the floor. I could not get him up. He pressed the Life Alert button. Life Alert answered right away and got us help. We are very pleased with Life Alert. Life Alert stayed with us until help got here.

My husband slipped beside his bed and was unable to get up. The Life Alert staff were very helpful and within minutes, the fire department arrived. They were courteous and gracious and gentle with my husband. He was put back in bed after all the vital signs were checked.

I fell down and couldn't get up. I only hurt my pride. Life Alert called the ambulance and the response was prompt. Life Alert staff has always been courteous.

I was asleep. I sleep under oxygen and wear a CPAP mask every night. I was awaken by this loud noise. I did not know what it was at first, I thought it was the smoke alarm. I checked it and it was not. Then I touched my Life Alert to see if I touched it by mistake. But the Life Alert lady came on asking what was going on. I told her I don't know, she said I hear the beeping and I looked over and it was my oxygen machine. Life Alert said they had alerted someone and they were on their way out and she would stay on line until they arrived. She did and was very concern. I thanked her for her patience and kindness. May God Bless her. I thank God for having Life Alert!

I slipped and fell in the hallway. Life Alert stayed on the phone until EMS arrived. Nothing broken. Life Alert called all of my contacts in a timely manner. Life Alert called me later to check on me. They followed through which is a plus. Thank you.

My mother fell in her home and by the time I got there, Life Alert was talking to her and had already notified EMS. Once I arrived and talked with Life Alert, they continued to stay on line until EMS arrived. I was very pleased with Life Alert's professionalism.

A Life Alert representative called me within minutes after my mom fell and pushed the Life Alert button. They informed me of what happened and emergency personnel was already on the way. A Life Alert representative called me again to be sure I was able to meet with emergency responders at the chosen hospital. One of the first responders at mom's house said he was very impressed with the Life Alert representative when they arrived because the representative had stayed on the line and had all my mom's information ready for them and also listed her medications. That responder also said he would recommend Life Alert.

I was sleeping upstairs and had an episode. My heart was racing. I woke up from a deep sleep and tried to get out of bed and I passed out. I fell down banging my nose and forehead. When I woke up, I tried to call my wife for help. She finally heard me and I told her to call 911. She returned and told me she couldn't get them. I knew she had the Life Alert button, so I told her to push the button. Life Alert came on right away and I finally got help. I don't know what I would have done without my wife's Life Alert button.

Client was not feeling well. Getting chest discomfort and Life Alert dispatch stayed with her until help arrived and transported her to the hospital. Response was quick and she was treated well. I would recommend Life Alert to anyone who can use it. Thank you!

My dad fell out of bed and hit his head. Later in the morning, his eyes rolled back in his head. That is when his caregiver called Life Alert. The paramedics came and checked his vital signs. The vital signs were good, but I took him to the emergency room to make sure there was no head trauma.

I had been asleep, when I woke up, wasn't sure where I was. I had blankets all wrapped around me while I was getting them off me. I fell to the floor when stepping in a recliner. My phone was across the room. I could only move a little at a time. Thank you, Life Alert, very much for the speed of the response.

I'm 92 years old and a resident at an assisted living. During the past two years, I have fallen and required help on three separate occasions. Each time, my Life Alert got me immediate help in less than 5 minutes. Life Alert representative contacted the nurses on staff without delay. The assistance I can certify was timely and life-saving.

EMTs were at my home very quickly and helped me up, even calming me down. Since my first fall, Life Alert have been here for two more falls, and they made me feel comfortable and answered my questions. Life Alert made me feel like a part of their family! I would recommend Life Alert to everyone--great people!

I was outside in our shed, didn't take my phone, as I was gathering things for our church fund drive. I lost my balance and fell and couldn’t get up. Luckily, I had my Life Alert around my neck and pressed the button. In 7 minutes, the help was there for me. The people were all very nice and helpful.

I was in my bedroom getting ready for bed. I turned I guess too fast and down I went. I pushed the Life Alert button and EMTs were here in a few minutes. They got me up and were very wonderful. I'd recommend Life Alert to anyone; it's wonderful.

My husband fell. I could not get him up. The Life Alert got us an ambulance to assist with lift. The dispatcher stayed on line and talked to me periodically to let me know help was on the way until help arrived. I am so happy to have Life Alert in my home. I have used then several times all with extreme courtesy and patience.

I fell and did not have a phone with me. Then I remembered my Life Alert which is always with me even in the shower. The volume in the response box is loud and clear. I also value my Life Alert because it is with me during my time in bed in case trouble comes at night.

I was coming into the living room when suddenly my 91 year old knees gave way. Down I went. I immediately righted myself and pressed my Life Alert button. The response was so quick and they alerted the rescue squad to my aid as well as the other people on my call list. Everything worked out well, and fortunately nothing was broken. Gratefully yours! Thank you! -- I am your client’s friend, and am on her Life Alert call list. I was very impressed with the promptness of the Life Alert call after her fall. I was at work, but the Life Alert caller called several times and was so good about calling again after client had been aided by the rescue squad. Great service by Life Alert!

The carbon monoxide alarm in the apartment went off while I was cooking one Saturday evening. I was not aware that the system was connected to the Life Alert equipment. The fire department was notified by the Life Alert staff and I was instructed to get out of the apartment. Everything went well, the fire department response was very efficient.