Life Alert Reviews

I fell a few weeks ago. One step off cement to backyard, I fell flat on my tummy and hit my nose. I had a black nose for some time. Otherwise, I was not hurt from the fall itself. So, I didn’t go to the hospital. The guys were great--got me into a chair and talked for a bit. Life Alert has always been great when needed. There is no one around at 12:30 at night.

This was my second fall. I don’t remember the date of the first fall, but the firemen had me on my feet in seconds. This time, I had felt a little dizzy earlier but not when I fell. I was alone this time and I had to do what I call “butt-walking” to get to the door so the firemen could get in. They are great--all smiling and had me on my feet in no time. They were cheerful and smiling, both times I fell. I had no warning or strange feelings, etc. My body just went limp, I guess. Don’t know what I would have done without Life Alert. This time I was alone when it happened. Thank you for Life Alert!

I had fallen on the floor. I punched my Life Alert button and Life Alert called my son. They sent the ambulance onto my home. EMTs checked me out completely and it was alright. If it had not been for Life Alert, I would have stayed on the floor all day.

My mom felt really weak and needed to go to the hospital. Life Alert was very prompt and extremely helpful and courteous. Also, a couple of times, she accidentally set it off and Life Alert were really courteous and understanding. Thank you, Life Alert!

Life Alert stayed with me on the phone (as usual) until the ambulance arrived. One of the helpers on the ambulance recognized me from an earlier emergency and he was a great comfort. He is a very kind person.

I was very impressed with my first experience with Life Alert. They responded very quickly, courteous, kind and caring. Life Alert also called me twice after EMTs left to ensure I was OK.

I woke up at 3am with severe chest pains. I called the nurse help line. She asked me a few questions and told me to hang up the phone and call 911 and don’t move. I pushed my Life Alert button around my neck and Life Alert representative stayed on the phone until the ambulance arrived.

I fainted in the bathroom. I could not get up. I alerted Life Alert and in less than 5 minutes, an ambulance arrived. The driver and the aides got me on my feet. I got dressed and was driven to the hospital. I depend on Life Alert. This was not the first time that I called Life Alert.

I had cut my thumb very badly and was bleeding profusely. The Life Alert people were very helpful--covering my wound and taking me to the hospital. I certainly appreciated Life Alert’s help!

I highly recommend Life Alert to anyone who need this. My mom lived with me on our property in a small trailer. She wasn’t feeling well Saturday, change of weather. Sunday morning, I went to check on her. She was laying on her back, couldn’t speak, trying to give me hand signals. I didn’t hesitate, called Life Alert, within 15 minutes, medical help arrived. Life Alert stayed on line with me to make sure everything was OK until they took her to the hospital. Life Alert was very courteous and helpful. I tell people about Life Alert and how good they are. If I ever need this, Life Alert is who I would get. Thank you so much.

My mother fell and Life Alert answered when she pushed her Life Alert button. EMS was called and sent out. I was called and came down to help. Life Alert has us stay on the line until after EMS had left with her.

I fell in the bathroom and broke my right wrist. Three cuts above right eye, fractured two bones in right cheek, damaged nerves in the right side of face and mouth. Hurt right leg, could not get up. My 13 year old grandson called Life Alert. They walked him through what to do. He gave me information through teary eyes and tone. Life Alert was very helpful, polite, and courteous. I have used Life Alert before and would recommend them to anyone. Thank you, dear Lord, for Life Alert.

Father tripped and fell and couldn’t get up. Life Alert called me. Paramedics were called. Life Alert called back later a couple of times to update me. Very nice staff and always respond quickly.

Client is 91 years old and lives by herself in her home. Her daughter lives two houses away. She got up to get some milk because she couldn’t sleep and fell, hit her head, and was bleeding a lot. She called Life Alert and they summoned her daughter and ambulance. She was taken to the hospital within minutes. Her daughter recommend Life Alert to everyone. It has been so helpful in keeping her mother in her own home.

Life Alert notified of client’s elevated blood sugar, confusion and nervousness. Ambulance and responders arrived. Life Alert dispatcher stayed on line until emergency people arrived. They also notified daughters who were not at this residence at the time. Pleased with the way things were handled.

Life Alert was very fast. I had help just in a few minutes. The ambulance driver was excited about Life Alert. They had never talked to them before. I tell everyone about my Life Alert. Thank you.

Whenever I needed Life Alert’s service, they called the EMTs who arrived in minutes. My husband took a bad fall in the living room and they responded quickly as well. I have already recommended Life Alert services to people I have met.

I have an inner ear problem which strikes without warning. At 9:00pm, I got up - the room started to spin. I put my right arm across my forehead and grabbed the arm of a double recliner with my left arm. My right arm hit the floor hard. I felt my rib break, but my hip didn’t hit the floor. I didn’t think I could or should even try to get up with a broken rib. I pushed the Life Alert button around my neck. I told Life Alert my problem. They made the necessary calls. The hospital confirmed that my rib was broken. Thanks for your help! Everyone who lives alone needs Life Alert!

Life Alert is an excellent business. They are very thorough, respectful and always alerts me if I have to make sure my pendant and help phone is working properly. Thank you so much. I am glad I purchased Life Alert.

I sat on a bench in my home and the bench slipped up on one end and landed me on the floor, and having two total knees replaced, I could not get up off the floor. Life Alert responded immediately. They were very efficient and courteous and professional. Most of all, Life Alert responded quickly of which I was very, very grateful.

Mother had gotten her leg closed on by an automatic door, a cook at the building helped her get to her apartment where she called Life Alert. They in turn called me to keep me informed and were helpful and kept me informed that EMTs had been dispatched.

I live alone and have spinal disease. I feel very safe with my Life Alert button. I wear Life Alert all the time and have used it a few times when I fell and couldn’t get up. Life Alert people stayed with me until the paramedics and police came. They were encouraging and supportive.

Dad fell. He pushed the Life Alert button on the lanyard around his neck. The ambulance came in a timely manner and took him to the hospital. He was found to have a cracked pelvis. The EMR staff said Life Alert communication was appropriate. “Life Alert did everything just like it was supposed to work.” We are very pleased and happy we choose Life Alert!

I fell outside of my home. Pushed the Life Alert button for help. Garage door was open. I yelled to Life Alert and explained where I was. I gave her the information that I was outside by an opened door of garage and I had a broken my wrist and needed help to get up. Response was positive and I was taken to the emergency when squad arrived. Thank you!!

My husband slipped out of bed and I found him in a very awkward position lying down in a tight place and he could not get up and I could not lift him. It was 1:30 am and we did not want to ask friends to come over. I pushed the Life Alert button on the bracelet and got a response right away. Help came after 15 minutes. Three people - and he was in bed within minutes, he was not hurt. I liked the way Life Alert stayed with me during the wait. Two people of the local fire department also came, just in case.

Mom slipped out of the bed and landed on the floor. Caregiver found her right after and pressed the Life Alert button. Life Alert called the ambulance and she was taken to the hospital. Also, found out she had a urinary tract infection.

My mother was recovering from a broken hip and fell backwards re-injuring her hip and breaking her tail bone. She hit her Life Alert button and EMTs were on their way as I was leaving my apartment, just a short distance away. I don’t think it could have been any better or quicker.

I tripped and fell against a door. I was unable to reach my cellphone. Pressed Life Alert. Fire department and an ambulance arrived within minutes. I sustained a superficial cut on my right arm. Fire department got me up and dressed the cut. My wife then took me to the emergency room where I received care of the cut; i.e. sutures.

I fell in my kitchen and could not get up. I called Life Alert, they also called my daughters. EMTs helped me up and took me to the hospital. I broke my left arm and elbow. They were very nice and I am 95 years old and live alone.

My grandmother broke her hip and called Life Alert. EMS was dispatched. Life Alert called me with updates--much appreciated. She had previously been nervous to call Life Alert but we did a test call and the staff was very kind. She lives alone so I am so thankful she was wearing the Life Alert necklace that day. Thank you!

I was unable to contact my mother. Her phone was ringing with a busy tone for quite a while. All I could picture in my head was that something was terribly wrong. I contacted Life Alert for assistance, they were very comforting and reassuring. They made a “welfare check” with a local police department. I was contacted immediately with wonderful news that she was okay. Apparently she had pushed the telephone wire out of the wall without her knowledge. Life Alert gives me peace of mind which is priceless. Thank you.

I was gathering the trash from the waste baskets and fell to the floor while emptying the basket into the garbage bag. I fell, then punched my Life Alert bracelet. The paramedics arrived right away. I was fine and was very glad I had Life Alert.

I fell in the parking lot at my apartment. I called, or I mean, I pushed the button on my GPS phone for Life Alert. Spoke on the phone to agent and help was there quickly. Second time, called inside home. Life Alert agent very helpful. Help arrived quickly. Very happy to have Life Alert. I feel much safer now as far as being able to help myself in serious situations so far. Thanks for being there when I needed help.

I found mom slumped over in her bathroom. She was unresponsive so I pressed her Life Alert button. I was answered immediately and the paramedics were here in about 8-10 minutes. Life Alert stayed on with me until EMTs took her out. Mom was awake when I got to the hospital and came home the next day. The young man who answered called me back later to check on her. How nice!

Mom fell quite a few times so we got Life Alert in these past few months to help her. Life Alert was so prompt to help. Help came within 10 minutes from the call. I feel so relieved knowing she has the Life Alert button on her neck. And also, she feels so safe wearing it. Best thing that ever happened was buying the help of Life Alert.

My mother fell in her kitchen in the early morning. Life Alert dispatched an ambulance for her and called the 4 contacts on her list. I would like to say a sincere “thank you” to all the Life Alert dispatchers who answered her calls for help the past 3 years. It gave us great peace of mind knowing Life Alert was there. God Bless you always!

I fell on my kitchen floor and pushed the Life Alert neck button. Life Alert staff arrived in less than 15 minutes, picked me up carefully, and led me in my walker to a recliner in a TV room. Team was professional, did not rush, assured of my comfort and at all times helpful, polite and friendly. Great!!

I became light-headed and dizzy at home. Took my blood pressure (84) pushed and called in my Life Alert button. First responders and paramedics answered the call. After two blood pressure readings, they recommended I go to the ER. Urine specimens showed UTI. I didn’t realize I had it. Returned home after three hours in ER. All emergency personnel were professional and very nice. Thank you for being there. I’ll pay my monthly fee, without any gripes! My Life Alert button's more than paid for itself.

Approximately 6pm, I was standing in front of my washing machine. I felt a pulse in my forehead promising a fall to my right, (I stopped the fall). So, I called Life Alert--five very professional men arrived with a stretcher. My somewhat imbalance was apparently due to blood pressure. No question there - as a retired registered nurse (I practiced it for 45 years), I told them I take blood pressure meds. I went to the hospital emergency room.

I am pleased with the response of Life Alert staff when I press the emergency bracelet of my husband. Life Alert staff asks what the emergency is all about and call the ambulance for us and makes assurances that helped is on our way; approximately the ambulance people come at least 10 minutes after. Thanks to the Life Alert staff, we are greatly appreciative of Life Alert’s past responses.

I was brushing my son's dog near the family room door and the patio door when I fell onto the outside cement patio. I was wearing my wrist band Life Alert. If I hadn’t been wearing the wristband I would have to scream for help and cause a lot of commotion and embarrassment for myself. Life Alert sent help and saved me and the dog's day!

I was having a hard time breathing with asthma and bronchitis. I called Life Alert and a well-trained operator kept me well informed of what was going on. It was very comforting for me as she kept informing me that help was on the way. I spent nine days in the hospital recovering.

My mother suffered a stroke. Life Alert stayed on the phone with her until medical transport arrived and took her to the hospital. She is doing much better. Thanks to Life Alert.

I called for two days to cancel a account I had paid for over 15 years that I had never had to use once thankfully. We had it for a business in case of emergency, could help us get help if needed at push of a button. Every time we tested machine we had polite operators. Upon canceling the account we had the exact opposite experience. We were transferred the first day 4 times, spent 40 minutes trying to stop acct., never got it accomplished. They kept asking me why I wanted to cancel then would say "let me get you to the right person." Felt like a scam after 3rd time.

Client was home alone in the late evening hours. I received a phone call from Life Alert at 6am telling me he had fallen in the bathroom and the paramedics were on their way. I received a second phone call telling me the condition of the client. He had no broken bones or injuries. Life Alert responded to client’s call for help immediately and kept me up-to-date with his condition. I, his caregiver, was out of town and Life Alert continued to call his children to let them know his condition as well.

About 9am, I don’t know how or why I fell to my knees in the living room facing my chair. I use a walker, oxygen and all my joints are arthritic. I have not knelt for thirty years. I pushed my Life Alert button and help was on the way. The fire company had to break in the back door, all the time Life Alert stuck with me, it was a great comfort.

I fell, and when I fall I can’t get up without help. Life Alert was very professional and prompt. EMTs helped me to my wheelchair. Don’t know what I would have done without Life Alert. They’re a life saver. Thank you so much.

My mother fell while alone. Life Alert notified me then followed up to be sure the situation was under control. Although my mother was not near the Life Alert box, she could hear the representative and they could hear her clearly.

After my Life Alert system was set up, I used Life Alert within the next week. I went outside to get my newspaper early in the AM. Slipped and fell on the damp side walk. No bleeding or broken bones so I was able to scoot up to the entry way of my home. I pushed my Life Alert button and it was responded to quickly. I am really pleased with Life Alert for the security it provides for me.

I was walking outside and stepped on some uneven driveway and fell face down on blacktop. I was unable to roll over or sit up. I had my Life Alert and was able to push the Life Alert button. They were professional and had an ambulance in about 10 minutes. Life Alert staff responded on first push of the Life Alert button and stayed on with me until ambulance arrived. Highly recommend this Life Alert service to anyone living alone. Thank you so much.

I was coming up from my basement. At the top step, I suddenly felt no breath. I panicked and walked into my living room and hit the Life Alert button. Immediately, someone answered and in no time at all, an ambulance was at my address, and two attendants. One spoke with Life Alert and the other man attended to me.

Life Alert notifies families immediately. We felt so secure. My mother gets such great responses from Life Alert. My mom had low blood pressure and was going to emergency room. We want our mom around for a long time and Life Alert company made that possible.

My nose started to bleed like an open faucet. I was alone at that time and could not stop the flow. After over ¾ hour when I began to feel faint, I pressed my Life Alert. A gentleman came right on and stayed on with me until paramedics arrived. Having Life Alert was like having an extra family member to call on for help. Thanks so much!!

I had caught my foot on a board on my back porch. There was nothing nearby to grab so I fell and hit my right shoulder. Have two bad knees so needed help getting up. Had not had to use my Life Alert call button for emergency before. Pressed it. Say waiting for EMTs. In meantime, my young neighbor happened to come out of his house. He helped me up. When I got into the house, the ambulance was there. I declined transport to hospital. Saw my medical doctor that week. Life Alert called both contact persons.

I tripped on a shoelace and fell head first to floor. Hit my head on an oak rocking chair, then my nose hit the chair, and hit my chest on the rocker. Am taking blood thinners, so my nose was bleeding a lot. I was unable to get up, so I activated my Life Alert pendant. The Life Alert lady who answered was great! She got a hold of the medics and my daughter fast. I asked her if she could stay on the line. She reassured me she would and talked with me until they all got here. I thank God I had Life Alert so I could get to the phone. The lady really helped me and so I didn’t feel alone until help got here.

My 95 year old father passed out. Life Alert had responders at the home quickly and asked if they needed medical information of my father. Because I was home, I was able to give it. Life Alert is always calm, quick, and stay with you until you tell them you are OK and help has arrived.

I became seriously ill on the night of September 5th 2016. I pushed the Life Alert button in the morning. Answer was nearly immediate. Ambulance and fire department arrived within 15 minutes, took my vitals, and on to the hospital. Best of all, Life Alert notified my loved ones on the list. After 8 days in the hospital, I got diagnosed with ulcerative colitis.

I felt dizzy and then fainted. Husband called Life Alert and they were there in a few minutes. Took me to the hospital where several tests were run. It was determined it was the results of dehydration. Went home.

My 89 year old mother felt numbness in her arm and used her Life Alert button. Life Alert had an ambulance dispatched. Life Alert notified all three of her children and then updated the information to let us know where she was sent. I was out of town and the information and action provided when the stroke occurred by Life Alert was invaluable.

I fell getting out of my bathtub after taking a shower, and hit the back of my head on the tub. I tried to get up, but I was not able to, so I pushed the Life Alert button. People came shortly, the man grabbed a sheet from my linen closet so I could lower myself. I was taken to the hospital. My kids were called, and my son came to the hospital.

I was bending over next to my pool to collect a water sample, when I raised up, I became very dizzy and fell on my left side (away from the pool)! I didn’t have any broken bones or bruises. I didn't know if my Life Alert pendant signal would reach outside. It did. Help came and I was so happy. Everyone was professional and helpful. They made sure I was OK to stay home before they left. If they didn't come, I would have to have crawled, pulling my walker behind me!

I used my Life Alert late in the evening when my dog became very upset, which was not his usual behavior. There was a quick response and Life Alert stayed in touch with me, until the police arrived. They even asked if they should call my children, who live in another state. My children were so happy to know I have Life Alert.

I reached out to Life Alert after experiencing nausea, lightheadedness, and having coffee ground emesis. Being a nurse and health care professional, I knew I was experiencing symptoms of a gastrointestinal bleed. I obtained an immediate and professional and caring response to my emergency call. The Life Alert staff member stayed on the line with us right until the emergency response team arrived. Being anxious and frightened, it was great having the comfort and kind words until help arrived. Thank you for your help.

At the time I used Life Alert, I was at another town. At 2:00 am, I did not feel well. I thought I had a heart burn. When I broke out in a sweat, I knew something was wrong. My granddaughter woke up and pressed the Life Alert button. A very caring voice made contact with me. I was able to tell him where I was, my symptoms, etc. In a matter of minutes, the EMTs arrived, two ambulances, police and a fire truck. I was well taken care of. Thanks to Life Alert I am alive to write this.

I was in a chair, fell asleep and fell over with chair going into wall AC unit. I hit my head and hand. The hand was bleeding badly. My head hit the window baseboard. I couldn’t get up and pushed my Life Alert button. Life Alert responded and called help for me and they responded within minutes.

I live alone with my small dog. About 9pm, I went into my kitchen and turned around suddenly. Lost my balance and fell. I bruised my right cheek near my eye. When I tried to sit up my back hurt. I pressed the Life Alert button and immediately I heard Life Alert answer! I explained what happened and they sent the EMTs and ambulance right away. I wasn't aware they also called everyone on the list. Luckily I wasn't hurt--just shook up. No broken bones. Lots of visitors from the list the next day! Thank you, Life Alert!

I fell in the early hours of the morning. I tried to get up and could not get up. So, I pushed my Life Alert button and the Life Alert staff came on and asked if I needed help and called for help for me. Life Alert staff stayed on the line until the firemen told them they were here with me and I would be taken care of. Life Alert also called my sister and checked with her path to see if she followed me to the emergency room. Life Alert saved me.

My mother wondered off from her home she shared with my father. She has dementia and is 84 years old. My father is 89 years old and couldn't find her. They both wear the Life Alert pendants and he remembered to push it. The Sheriff’s department came and found her. She had fallen outside, had heat stroke, dehydrated and blistered. Air lifted and spent 3 nights in hospital.

When I was at my dad's house, he wasn't feeling well. When I was ready to leave, he pressed his Life Alert pendant. I stayed with him until help arrived. Life Alert was very speedy and they were very helpful.

I fell out of bed. I have neuropath and the muscles in my legs won't push up. I pushed my Life Alert button on and the person answering called the paramedics. Within 10 minutes, EMTs lifted me into a chair, which allowed me to get on my feet from there. I feel a little embarrassed but am thankful Life Alert is there. It was the 2nd time this happened. I know Life Alert will be there when needed. Thanks to all that helped.

My mother was having a terrible pain in her right rib cage and having a hard time breathing. When I pressed her Life Alert button for help on her table top machine, the Life Alert operator answered and sent the paramedics right away and she stayed on the line with us the whole time we were waiting and kept informing us when EMTs were about to arrive.

I have had several falls, which prompted our children to insist that I get a Life Alert. Two days after I received it--my husband, while in my care, fell out of his wheel chair. Within minutes, we received help. After he returned from the hospital, I again had to punch my Life Alert button--even though we had two nurses present, we needed help. Again, within minutes, help arrived. This was the second time I needed Life Alert in the first week! You press the button and you get help quickly!

I had vertigo and my blood pressure was high. The two men who were sent by Life Alert recommended that I should consider going to the emergency room, which I choose to do. My problem was taken care of. Thank you for your cooperation and prompt response.

My great grandma had fallen outside and was able to scoot on her bottom up the back porch stairs to be able to communicate with Life Alert. EMTs arrived promptly to take her vitals and assess her, and they told us she was all good and refused to go with them. The two guys were very professional and caring. Thanks again.

I had a very serious bacterial infection and one night while getting ready for bed, I felt like I was going to pass out and my heart started racing. I pressed the Life Alert button on the console in my bedroom and in less than a minute, I talked with someone who was very helpful and stayed on the line talking to me until the EMTs came with ambulance to take me to the emergency room.

I had stepped out of my shower. I lost my balance and tried to grab my walker and missed. I then hit my head on the seat of the shower and finally ended on the floor; blood from my head.  However, I had my Life Alert around my neck and EMTs were here in about 5 minutes before my son could even get here. I was taken to the hospital.

I experienced a severe loss of blood, which caused my blood pressure to drop dangerously low. Life Alert responded right away and the paramedics and fire fighters responded very quickly when Life Alert called and transported me to the emergency room. After several hours, my blood pressure reversed to normal.

My mom was having a stroke--pressed Life Alert on our own table top unit. Although they did not communicate through the unit as in the past, within minutes, we received a call via the cell phone indicating help was on its way. Life Alert stayed on the phone with me until medics arrived.

My experience with the personnel of Life Alert was very positive. I appreciated their frequent calls reassuring me that help was on the way. It was comforting to hear a kind voice and assuaging my anxiety. I am thankful.

I suppose Life Alert's action were small, but priceless to me. Just a matter of getting me back on my feet. After grocery shopping one Friday, I began carrying my grocery bags into my house from the garage. I was tired and didn't pick my foot high enough, I hit below the step and fell forward. I was not hurt - just couldn't get up. When the firemen came, they not only got me on my feet but finished carrying the rest of my groceries in the house. Thank you!

My dad woke up with a horrible pain in his right arm. We could not get him out of bed due to the pain. I called Life Alert. They responded immediately. Within minutes, the paramedics came to help. After checking my dad, they rushed him to the nearest emergency room at the hospital. Life Alert stayed on the system the whole time the paramedics were helping.

Recently my mom fell going to use the bathroom at 2am. She broke her collarbone. She pushed the Life Alert button, which awoke me. Within 15 minutes, paramedics were here and helped her to her feet. She opted not to go to the hospital at that time. We took her the next day.

I fell in my living room and couldn't get up. The lady on the Life Alert was in my bedroom base and was hard to hear but then I noticed my phone was in reach of my cane nearby, so I managed to use that to get the phone in my hand. She was advising me where the aid car was in coming to my aid.

My foot was stuck in an afghan and I was trying to free it. I got the afghan on the floor near my Hoveround’s front wheels. Then the wheel got stuck in the afghan and the chair wouldn't move. My kids who live nearby were out of town so I had to hit my new Life Alert button or never get to the bathroom again. I wheeled my chair back to my bedside and got in bed. Two paramedics came and got out medical knives and started cutting off the afghan. Then they vacuumed all the fuzz. I couldn't have been happier.

I am 98 years old but generally healthy. Evidently, I fell down in my apartment because I was extremely amoebic (when I arrived at the hospital, my red blood cells registered at '7,' which was told was dangerously low). Lying on the floor, I pressed my Life Alert button. I wiggled and crawled until I pulled myself up onto a chair. The doorbell rang; the ambulance had arrived. At this point, the building superintendent, who is due to be called by Life Alert, had not arrived, so I carefully stood up and went to the front door myself. We later learned that the superintendent was not at home that evening. Lesson: my son subsequently bought a “lockbox,” which holds my front door key and is opened by anyone with the combination, which he has given Life Alert for future use if needed.

Most recent experience happened when the hospital called me to go to the emergency room. I did not know at that time, that I was in a serious situation. I called Life Alert as I was talking to the hospital personnel. Life Alert responded in minutes and stayed in contact with me until the EMS arrived. Even after the arrival of the EMS, Life Alert continued to talk with me and reassured me until I was placed in the EMS ambulance.

I needed the fire department to check my light fixture as I had trouble trying to change a bulb late at night and was afraid there could be a short and start a fire. Life Alert got the fire department out (no sirens needed) and asked if they needed to contact my emergency contacts (they did not). Life Alert stayed on the line all through the fire department’s help and all ended well. No short and I did not get hurt, trying to change the bulb myself. It was an overhead light in the front room.

Shortness of breath, I could not breathe. I thought I was going to have a heart attack. I pushed the Life Alert button and voice came on. Five minutes later, four men from nearby fire station came and were so nice, very competent, and helpful; and took me to the emergency hospital for help. I'm anemic also.

When I fell, it was on my back. Having a bad back, I could not get up. The Life Alert staff was very good, kept talking to me until help arrived. While I was talking to her, she called my daughter. When we decided I was OK, Life Alert called my daughter back telling her I was OK. Very nice, I thought.

I passed out (did not fall) in my bathroom. I did not hit anything to hunt myself. I just could not get up. I had knee surgery in September 2013, so it’s hard to get up without something to hold on to. I pushed my Life Alert necklace then decided I didn’t need help and pushed it again--I got a call from Life Alert. An EMT was at my house within minutes. The Life Alert contacted my sister who was a mile away. Life Alert also called an ambulance. I had a UTI, which I'd never had before and never wish to have again. The next day, my daughter took me for an appointment with a surgeon to make a date for my surgery on my back. While I was waiting for my daughter to check me in at the hospital for blood, chest x-ray, and an EKG, I passed out again and my head hit a big aluminum column. No harm to my head but I spent 4 days in the hospital going through all kinds of tests to make sure my heart was okay. Now it’s funny, even hilarious, but not then. Glad I had the Life Alert necklace.

I had taken my garbage out and I must have locked my door behind me. I didn’t have my cane, cellphone, or keys with me. I tried to walk to the house next door. Nobody answered. I was able to get back to my steps and started having chest pains. It was hot and had no shade. The pains got worse. I told myself my Life Alert is supposed to work in the yard. I pushed Life Alert and of course I couldn’t hear or talk to anyone. I just prayed someone would come. I soon heard the sirens. EMTs took me to the hospital. I just kept telling everyone I was thankful for my Life Alert. It's truly a God's send. Thank you!

My husband went to bed early, and I decided to stay up and watch TV in the living room. I fell asleep while watching the TV. Apparently, my husband tried calling out to me, but I could not hear him. I heard the Life Alert system go off and ran into the bedroom. The Life Alert operator stayed online with me until the EMS came. It was comforting to have someone to talk to and give updates on my husband. My husband is doing well and was released the same day. Great job, thank you!

Since I have a heart condition, I have had to call Life Alert. They have been wonderful answering as quickly as possible when I tell the Life Alert operator that it is a heart problem and to send paramedics. Also, one other time Life Alert called me on the smoke alarm and told me to leave the house. There was a potato which caught on fire in the microwave almost no smoke but Life Alert called the fire department. Very quick response even though I told them it was not necessary they persisted. I recommend Life Alert to everyone. Since, I live alone I would never want to be without Life Alert! I realize there are other plans but no one is as good and reliable as Life Alert, and I tell everyone about Life Alert.

About 3am, I woke to go to the bathroom. My slippers were under a recliner. As I bent over to find them a table moved and I fell head first and landed on my hands. The telephone was out of reach. One of my hands were caught under my chest. I finally got it loose and felt the Life Alert pendant. Ambulance came and turned me over and got me to my feet. Life Alert called my neighbor. Thank you so much.

My dad fell in his bedroom and pressed Life Alert. They immediately called paramedics and our family. Dad didn’t break anything, paramedic did hear fluid in the lungs, gently put him in bed; he refused to go in an ambulance. We took him to the emergency room the next day when we found he had pneumonia. Thank you so much to them and Life Alert.

Client was not feeling well, and we called the nurse and she was concerned about a possible heart problem and recommended going to the emergency room. We called Life Alert by pressing the pendant button. Life Alert responders checked client over and determined it was not necessary to go to the hospital. Vitals checked out OK. We agreed and it worked out fine. We agreed to see doctor soon.

I had fire on the stove and I was in another room. I smelled something funny. Then the smoke alarm went off and Life Alert came on immediately and told me to go outside and the fire department came moments later. Fire dept. had fire contained and ran their fan to get smoke out.

I fell in the bathroom and hit my right forehead on the tile and up against the door jam. I thought I had broken some ribs also. Life Alert was there and EMTs took me to the emergency. Other than a huge black eye and a knot on my forehead and bruised ribs, I’m okay! I am very satisfied with Life Alert!

My husband was in such bad pain, he couldn’t speak, and he was doubled over and thought he was getting a heart attack. Pressed button for Life Alert and someone responded immediately and help was here in a few minutes. Life Alert talked to us the whole time and asked if we wanted to call other names on list.

Called Life Alert when father needed an ambulance. The man at Life Alert was very helpful and called an ambulance right away after asking me what was happening. He stayed on the line until EMTs showed up. Life Alert was a life saver in my mind!

On date of the incident, I was having a difficult time at getting to sleep. At approximately 4:00am, I got out of bed and took a sleeping pill (Ambien). Sometime between four and five in the morning, I got out of bed (sleep walking) and found myself on bathroom floor bleeding profusely from a head wound. I got my Life Alert pendant, knowing that I may have a serious injury, and called for help from Life Alert immediately. Life Alert operator came on the line and told her what happened, she said help is on its way. The Life Alert operator said she will stay with me until EMTs arrived, which she did talk to me constantly. I was taken to the hospital to close an approximately 6-inch laceration to my scalp. I will definitely recommend Life Alert to anyone.

I fell over backwards; hitting the back of my head very hard. I immediately called Life Alert. They called 911. Immediate response from paramedics. Return call from Life Alert. We were very pleased with service, as we only had service of Life Alert for 2-3 days.

Life Alert called me as soon as they could and called back to check on her status. Life Alert is always very polite and helpful when it comes to giving me details of my grandma and call back to check on if she got home.

It was 8am on July 21, 2016 when I slipped on a piece of card board in my bedroom. I fell on my left side. I was in bad pain but thought it would go away. It wasn’t until about 8-9pm I pushed my Life Alert pendant. I had an immediate response. Life Alert remained on the line until help arrived. I never knew such pain in my life. I was taken excellent, gentle and courteous care by all the staff. I had a fractured pelvis. I remained 5 days at the hospital and over three weeks at air force village. I tell many people about Life Alert! Keep up the good work!

My Life Alert CO detector went off. The fire department responded and took care of it. It appears my golf cart recharging gave off some CO and H2 gas. The Life Alert did what it was supposed to do! Life Alert operator was very professional and courteous! Excellent job!

I had Life Alert for one week. When I awoke at 1:30am, I knew I was very sick. After a short debate with myself as to "should I" or "shouldn't I," the decision was easy--press the Life Alert button! Someone was on the phone with me in a minute. She stayed with me until the ambulance came and she had spoken with the medic to make sure I was on the way to the hospital. My son and home health were also called! I now feel secure and my son rests well!!!

My father fell in his yard breaking his femur right leg. Pushed Life Alert wrist device, Life Alert responded. Emergency help arrived within 7 minutes. Life Alert notified us when dad arrived at the emergency room. We had to lock up the house and then followed. We were very pleased he had Life Alert to render quick help as he could have laid in his yard for an undisclosed amount of time in pain if he didn’t have it. Every elderly person living alone definitely should have Life Alert. We thank you, Life Alert, for your help when dad needed help.

Client was running a high fever, went down on the floor semiconscious but was still able to push his Life Alert around his neck. Because of this, he was able to get the help he needed without spending hours or days on the floor. And we probably would have lost him. His family thanks Life Alert and he is home, alive and being well!! Thank you.

I fell down my porch steps backward. I didn’t pass out. I had several places that was bleeding. Mostly my left leg had a deep gash, a huge bump on my head and several other cuts. I hit my Life Alert button and less than 10 minutes, the squad was here. EMTs were very helpful and kind. Life Alert did everything they could to make me comfortable.

I found my husband on the bedroom floor at 12 midnight unconscious. My son tried to get him up but was unable to do it. We called Life Alert and within 15 minutes, they had an ambulance respond. He was taken to the emergency room and found he had a massive stroke. We appreciate Life Alert’s immediate response.

At the gym center, I was using one of the machines that go up and down with hand pull from left to right pull down. When I reached for the second pulley, I lost my balance and fell to the floor and hit my head. I went for my Life Alert button, pressed it and within 10 minutes, medical arrived and checked me out. The best part was everyone at the club was impressed how EMTs arrived and my Life Alert button was a great service to getting help. I am fine now after a bad headache. No gym for two weeks and my Life Alert is my best friend. Thank you!

I was sitting at the table and my daughter came in and I was passed out with my head on the table. She called Life Alert and EMTs were here in just a few moments. They took me to the hospital and were very nice and concerned about me. I am very thankful for Life Alert. I live alone and don’t have to worry about emergencies.

Tripped when sandal caught on curb, fell, hurt left side, and fractured elbow. I contacted Life Alert; they sent an ambulance. Life Alert stayed with me the whole time, even talked to the lady staying with me. Life Alert was with me in an ambulance talking to the gentleman helping me. The Life Alert people are the best even at home they have answered questions for me about my equipment.

I had picked up a stomach virus and was getting dehydrated. I needed help at the hospital with fluids. EMTs was here in 10 minutes to get me to the hospital. Excellent service. I am glad I can depend on Life Alert.

Client was sitting on the bed. He was going to go to his potty. He went to stand--slid right off on the floor. He wasn’t hurt (Praise God) but Life Alert was with him until he got help. He had had a TIA (stroke) the day before, wasn’t steady. Thank you so much.

I had lost my balance, fallen, and could not get up without help. I’m 92 and live alone. Used my Life Alert and two very nice men were here in no time to get me up and check me over -- all fit. Offered to take me to the hospital but I refused. I wasn’t hurt. I’m 92 now but incident was several years ago.

Life Alert called EMTs for help, and helped me to feel comfortable after I fell to the floor off my computer chair. Life Alert staff told EMTs, who came with support and made sure I was okay. I did not get hurt. I just could not get up at that time. My knee would not budge. I am okay now. Thank you for everything and for caring.

I got out of the rocker to go to the bathroom, when I lost my balance and fell down. That has happened before, but that night, I didn’t have the strength to pull myself up. So, I pressed the Life Alert button and within ten minutes, EMTs were here to help me. EMTs thought I should go to the hospital and get checked out. That was probably a good move because they found out that I had a bladder infection. That, most likely, was the reason that I didn’t have the strength to get myself up.

I had fallen and could not get up by myself. I called Life Alert and within minutes, the EMTs were here. EMTs picked me up and put me back in my chair. Most courteous and nicest people I ever dealt with. So thank you for the quick response.

I woke up in middle of night with extreme vertigo and was unable to get out of bed and get to a phone. My Life Alert button was by my bed so I pushed the Life Alert button and got an immediate response. An ambulance was called and I was admitted to the hospital for treatment. So thankful I had Life Alert that called my sister and the ambulance.

Fell down steps, hit head on step and had a four inch laceration above eye that extended across top of head. I had Life Alert pendant on neck, immediately pressed for help. Life Alert guy on console responded and told me that ambulance was on the way. Ambulance was here within five minutes and remained on the console line until paramedics were with me.

I fell off the bed getting up and called Life Alert. They got my family and EMS, and I was taken to the hospital. Life Alert stayed on the line with me until help and EMS arrived. Life Alert talked with EMS personnel and gave them all information they needed. They were the best.

I had to call 911 for my mother who was having a hard time breathing. I used her Life Alert necklace button. The Life Alert staff person contacted the paramedics and stayed on line with my mother and me, until the paramedics came and confirmed with Life Alert. They would take it from there. My mother is now home and doing much better.

On 6/2/16, a friend slipped and was thrown off the stairs and landed on the concrete. She was watching out for her brother, stepping down backward who with his friend -- both taking down a piece of furniture to his truck. The above was told to me by client, I was inside. When I found out what happened, I called Life Alert and the medics were here within less than 5-10 minutes. Client could not get up, her left wrist was hurting. The result of her fall: her left femur was cracked (she has two pins) and her left wrist was broken. She had been going to the rehab center after she was released from the hospital. She has been home for two weeks or so. She is doing well and she is fortunate to have a daughter within 5 minutes where she lives. She had another daughter who stayed with her the past two weeks when she came home from the rehab center. She still has a rehab helper who comes daily to continue her treatment.

I collapsed when my blood sugar was low (I’m type 1 diabetic), striking my head on the bathroom counter. I was bleeding badly and unable to move. When I pressed my Life Alert button, the response was instant! Life Alert dispatcher stayed with me until the paramedics arrived and this was very helpful.

Our mother fell during the night and was able to push her Life Alert button. EMTs and fire department were there in a few minutes. Life Alert’s team called everyone on her list to let us know what had happened. The Life Alert team kept us informed and let us know what the EMTs were going to do. Thank you to the Life Alert team.

Mom had experienced a couple of falls due to a temporary medical condition and Life Alert helped her and contacted me and my siblings as soon as mom pressed her Life Alert pendant. Thank you, we value Life Alert and its service.

As the only living child of a Life Alert customer (my mother), I was very satisfied with the service right up until my mother died. I called them to cancel the account, the person was telling me what things I needed to return. She asked about a handheld device that my mother would have taken outside the home, which was essentially a cell phone that called them.

I fell in the bathroom, breaking my left hip. My left knee was located by my breast and I hit my head on the wall very hard. I thought they will never find me in here and then I realized I had my Life Alert. I pushed Life Alert and in just a few minutes, my neighbors and the EMS arrived. I had hip surgery two days later.

This had happened twice. I fell down at home and could not reach a telephone. I pressed the Life Alert button on my necklace and talked to Life Alert through the machine, which was across the room. Life Alert asked what kind of help I needed. I told them to call 911 and have them send a fire truck to help me up. Life Alert stayed on the phone with me until they came. Life Alert asked how the firemen could get in. I told them there was a code for the lock on the front door. Life Alert was very supportive and reassuring and even called me back to make sure I got the help I needed. I was very thankful I had Life Alert.

I felt strange. I was drooling and my right arm felt like it was asleep. I called my cardiologist and was told to go to the hospital. We called Life Alert and within three minutes, help was here. I had a stroke, and thanks to Life Alert’s fast response, I didn’t have any lasting effects. We would recommend Life Alert.

I was bringing in the empty trash can when I leaned forward to pick up the lid; I lost my balance and fell forward on my face. This was outside my garage. The removal of my skin, starting at my upward forward hairline and continuing over my chin, down the bridge of my nose and cheek left me with most 1/2 of my face raw to the flesh. I’m just now healing. I wear my Life Alert around my neck and was able to call 911 using it. The ambulance was here within 5 minutes! Thank you, Life Alert!

I had sugar and water on stove to make hummingbird feed. I forgot it until the smoke alarm came on. I looked in the kitchen--all smoke and took pan off the stove. Life Alert called and said to open all doors and windows, they called the fire department. Two neighbors came right away. Life Alert called the fire department--they brought a fire truck and put a fan to draw smoke out.

I was feeling light-headed. My blood pressure was and kept dropping. I called Life Alert; they kept me calm. Life Alert told me a policeman was on his way. Then, Life Alert notified me an ambulance was coming. The EMTs took my blood pressure. I was slowly rising. I was dehydrated. EMTs put me on an IV; got the fluid in me for four days.

I found my mother laying on the floor in front of the door. She was there for quite some time after she fell. I called Life Alert and the Life Alert operator stayed on the line with me until the paramedics came. Life Alert was courteous and respectful! I would highly recommend Life Alert to others. I have used Life Alert service many times and I thank you for doing an excellent job.

I was running a temperature of 104 degrees, incoherent, and could not put one foot in front of the other. My family pressed the Life Alert and EMTs were here in a couple of minutes. When I arrived at the hospital, I was told I had pneumonia, severe UTI and was septic. My hospital stay was 29 days. I thank Life Alert for saving my life.

I had just taken my Fosamax tablet at 6am. I was sitting in a chair, when I opened my eyes I was on the floor! Everything was black--I crawled up onto a chair and pressed Life Alert! I could hear sirens. I slowly got up and with help of a chair, I walked/pushed down the hall to open door for the men. I had low-blood-sugar. I am under doctor’s care. I need to eat more to last 6pm-6am! Thank you for your prompt help!

My mom was experiencing what she thought were stroke symptoms around midnight while she was in bed. She pushed the Life Alert button and Life Alert's excellently trained employees took over! Seamlessly, EMTs were sent to help mom. My sister and I were kept apprised of her situation. Thank you! Thank you! I've recommended Life Alert to so many for your fine response care!!

I was having chest pain, I couldn't get any relief. Took Mylanta--continued to get worse. I got scared; I notified Life Alert. Life Alert made me feel secure that I would be OK and help was on the way. So thankful to have Life Alert.

Client answered the phone in the kitchen. After hanging up on the wall-phone, she lost her balance and fell to the tile floor, banging her right knee. The home health aide contacted Life Alert who then sent an ambulance to take her to the hospital. There was nothing bad with her knee.

I pressed the Life Alert button on my wrist band and three men appeared in my bedroom. Wow! At 7am, I got out of bed and walked into my bathroom. I lost consciousness and collapsed. Hitting the floor, I became conscious but could not get up and my head was bleeding. I pressed the button on the Life Alert pendant I wear on my wrist and immediately talked to the operator on my console. She called my daughter, the fire rescue squad and paramedics. I spent overnight in the hospital, had my head stapled and several tests.

I think it was a reaction to new medication--loss of equilibrium, vomiting, dizzy, weak--could not stand. Life Alert contacted the fire department immediately and they rushed me to the emergency. Life Alert also contacted my contacts, both of whom responded immediately also.

I fell and Life Alert responded immediately. Help was at my door quickly. Life Alert followed up and checked on me after help arrived. I am 90 years old, I live alone but I am not alone as long as I have Life Alert. Thank you for your help.

I have arthritis in my whole body. My knees are very sore. I have a problem getting up and down. I sat down in a chair, my knees gave out on me and I couldn't get up. I tried and tried to get help myself; so I finally punched for Life Alert. In just a few minutes, two EMT men came and picked me up on my feet. I wasn't hurt.

I thought I was having a heart attack. I really felt bad and being alone made it worse. I called Life Alert and a great young lady called the squad and made certain I had a friend with me. She did a good job notifying people to help me. I spent five days in the hospital and am grateful Life Alert was there in my time of need!

Life Alert answered my call immediately. Life Alert stayed on the line assuring me that the EMTs were on their way and notified my emergency contacts--really great service. Keep up the good work! Thank you so much. Great company!

On Tuesday, I was in the bathroom. Even with a raised toilet seat and a grab-bar I could not pull myself off of the toilet. I pushed my Life Alert button and a dispatcher’s voice came on. A few minutes later, I don’t know how long it was when the ambulance and fire truck came to my apartment to offer assistance. A few hours later, the Life Alert dispatcher called me to make sure that I was okay! I am not in this situation very often, but when I am, it scares me beyond words! Thank you for all the help!

I fell and struck skull on carpeted hallway floor. I remained down and pressed Life Alert. Immediate response and help on the way reassuring me and my emotions of being scared and concerned because of head striking floor full force, face down. A Life Alert female voice comforting and reassuring giving advice to stay down and help was on the way. Fast response by EMTs, transported to trauma center at the hospital. Admitted for scans and tests for 24hr observations and discharged with nothing more than soreness and bruising. Thank you, Life Alert! I have spread the good word about Life Alert to friends!

I have drop-foot (right side) and cannot walk safely without my brace. I carelessly walked out on my front porch (concrete) in my sock feet, my sock stuck to the concrete and caused me to fall. I was not hurt. However, I needed Life Alert to get me up. Help was here in a few minutes.

I was having a diabetic coma attack and my daughter alerted Life Alert. Life Alert stayed on the alert system with her until the ambulance arrived, and they treated me very nice and explained what was happening to me. I would tell anyone about Life Alert because you all saved my life. Thank you.