Life Alert Reviews

I was not feeling well all morning, then I started to feel my heart beating really fast, so fast I could feel it in my ears. I was feeling weak and I was having trouble breathing. Life Alert staff was talking to my son until EMT’s arrived.

I fell when I was coming up the basement stairs. Luckily my daughter was here, she pushed the Life Alert on my wrist. Within minutes an ambulance came. Thank you, Life Alert.

I fell in the parking lot of the complex and could not get up. I pressed my Life Alert button and in 10 minutes later EMT’s arrived. This is a real service!

I’m 85 years of age. I fell to my knees and couldn’t get up on my own. I walked on my knees from out in the garage, to my kitchen, to the Life Alert station. It took 2 EMT’s to get me to my feet. I would still be on my knees, if I didn’t have Life Alert.

I fell getting out of bed. I spent the next 5 hours trying to get up myself. Finally, at 5 a.m., I remembered my Life Alert pendant and pressed it. I got an immediate response from the Life Alert representative, and EMT’s arrived 10 minutes later! God blessed me with Life Alert!

On May 1st, I tripped and fell on the step of my front door and there was nothing around to give me the strength to get up. I pressed my Life Alert button and the lady dispatcher was very efficient. She got the EMT’s to me promptly, called my neighbor who had a key, and my son to inform him. Four EMT’s and my neighbor were here in no time. I had no serious injuries, just a small cut on my elbow. I’m so pleased with Life Alert and feel comforted that I can press the button and get help whenever I need it, 24 hours a day. I wear my pendant at all times. I have had Life Alert service for four years since my husband passed away, but this was my first time needing to use it. I am so pleased with Life Alert. Thank you for your promptness. My son is very impressed with Life Alert’s service as well. Let everyone know, that I personally let you know that everyone who lives alone should have Life Alert.

Heart attack, Life Alert were so great. Kept us calm.

I am on a walker every day, as the radiation from cancer has weakened my bones. As I went to head over to get me a cracker, I lost my balance and went down. Life Alert saved me from laying [on the floor] for hours. I have had to use it twice and only had it for 3 months. It is wonderful and makes me feel safe because someone is coming to help me.

Great response time. Life Alert called everyone on my call list. Each time they did this the staff was very courteous and thoughtful.

I fell out of a 3 leg metal chair on the patio and hit my head on the wall. Life Alert called and EMT’S came out in about 5 minutes, checked me out, and offered to take me to the Emergency. I didn’t feel like I needed to go. They waited awhile to make sure it was okay. They are very nice.

I lost my balance and fell to the floor. Then I was unable to get up. Life Alert called my daughter and friends. On emergency, needed to get in house with doors locked; they got in. Life Alert kept assuring me that help was on the way. EMT’s came and checked me. It was very reassuring, as I live alone and I am 87 years old.

I wouldn’t take anything for my Life Alert. My daughter talked me into getting Life Alert and I am so pleased with the service. It gives me on added sense of security. My 2 friends were here and both times called Life Alert for me on March 19 and March 22, 2018. Life Alert responded right away both times. The 19th of March, I was having a terrible headache, numbness, very high blood pressure. On March 22, my condition was almost the same except my blood pressure was extremely high, head, neck, shoulder, and arm pain accompanied by panic attacks. Thank you, Life Alert!!!

I fell down, hit my head and was bleeding. EMT’s arrived very quickly, came in and stopped the bleeding, and transported me right away to the hospital. I couldn’t reach my phone. Without Life Alert, I could have bleed to death. Life Alert saved my life. Thank you, Life Alert.

My mom was having a stroke, she woke from a nap and couldn’t get her words to come out right. My sister pushed the button to call Life Alert, an [EMT] came and assessed her, and took her to Emergency Room. Mom had a couple of TIA’s, but she could have died. Thank God she didn’t. Thank you, Life Alert.

Mom fell and couldn’t get up. EMT’s arrived, Life Alert stayed on the line until they did. She had hurt her knee and was transported to the hospital. Just bruised and strained. She is fine.

My mother fell and she pushed the Life Alert button, and it did not take EMT’s long to get there. They were courteous and helpful. Everybody was nice. They helped her up and checked her out to make sure she was okay. The people who called were courteous and helpful.

My husband’s sugar was 400, by the time EMT’s got here it was 600. When we got to the Hospital it was 700. The whole time Life Alert stayed with us, keeping me calm. When I had to go to the Hospital I couldn’t breathe, again Life Alert was with my husband, keeping both of us calm. They got in touch with my daughter who lives in Florida. Both of us were so scared. God bless all of you.

My mother fell in the bathroom. Her nose was bleeding, (my sister was there), but Life Alert contacted me as well. Life Alert sent EMT’s, and took care of the bleeding very fast.

I fell about 5:00 a.m., I had a dizzy spell and down I went backwards. I tried to get up for over an hour. I knew then I couldn’t get up, so I called Life Alert. I told them I wasn’t hurt and just a few minutes my call for help was answered. I was so glad I had Life Alert! I’ll be 89 years old May 9, 2018.

I was walking with my walker and my legs gave way and were too weak. I’m 95 years old and have severe arthritis. I called Life Alert and EMT’s came immediately. When I’ve fallen before, EMT’s always make sure I’m okay, before they leave. I really like Life Alert and tell other people about them.

I fell flat on my face in my kitchen and, because of knee replacements, could not get up. My Life Alert was my God send, as the EMT’s were here within 10 minutes. I have already told people how happy I am with this service.

She lost her balance and fell on the floor. Unable to get up off the floor, she used Life Alert to call for help. Life Alert called the local EMT’s and help was on the way.

I had a grease fire, Life Alert was very helpful, and I was panic and frightened because I have oxygen. A neighbor talked the Life Alert worker. Life Alert worked through the neighbor. I was very grateful, I also I had a stroke and can’t walk too well.

I woke up having hard time breathing. Only had Life Alert a short time. So I pressed the Life Alert button. They got help right away and called my daughter who lives down the street. She was with me before EMT’s showed up. Life Alert stays on the line until they know EMT’s are there. So glad I have Life Alert!!!

Friend was visiting, she fell and couldn’t get up. We called Life Alert and Life Alert sent help. Life Alert notified my emergency contact in case it was me that needed help. Everything worked as expected.

My mom was in severe pain lying on the floor. Activated her Life Alert button and EMT’s was sent. They were able to find my key from Life Alert. Thank you.

I was backing out of my closet, lost balance, and fell backward into wall, sliding down the wall and unable to get up. Called Life Alert who called local EMT’s, who came to help me. No broken bones, just bruises. Thank you, Life Alert.

Life Alert had help come, EMT’s came to help. I fell in my bathroom closet. EMT’s checked me out. Then moved me to my bed. EMT’s came about 10 to 15 minutes, asked if I needed to go to the Hospital. I told them no. My daughter at same time stayed with me. I’m glad my granddaughter was with me. I’m glad my granddaughter got Life Alert.

I fell and ripped my arm all the way down to the bone, luckily had my wrist band on. I pushed it. Life Alert answered and sent EMT’s to get me and they stayed on the phone with me until EMT’s got here. I went to the Hospital and got 52 stiches. Thank you, I am 84 years old.

I fell, I did not hurt myself. I called Life Alert. They immediately got on the line and helped. They called the police who came very shortly after, they helped me get up and checked to make sure I was fine. I am thankful I have Life Alert. It keeps me from worry, because I know I can get help.

My friend was very drunk and unable to walk straight or think clearly. He fell in the snow bank and puddle, and was unable to get up, he was soaking. If he had stayed there he would have frozen to death by morning, temperatures in the 20’s. I called Life Alert! Police and EMT’s came and took him to the hospital. Thank You, Life Alert, for your help and understanding.

My three different heart and blood preserve medicines were locked inside my house. My jacket, which contained two spare keys, had been taken. I called Life Alert which opened my front door.

I had bleeding of my rectum and I called Life Alert right away. They called my son right away and was here when the EMT’s got here and the police. The EMT people took my heart rate right away to see if my bleeding had stopped. Then EMT’s took me to the Hospital. I’m home now and doing fine.

Because I had severe breathing problems, due to a heart failure, I called “Life Alert”. Local EMT’s picked me up from my home in less than ten minutes and took me to the nearest hospital, where I was treated and admitted to the “Heart Center”. With Life Alert’s prompt assistance, I’m fine now.

My father had fallen in his driveway and couldn’t get up. He pressed his Life Alert device, watch style, and Life Alert contacted EMT’s. Life Alert also contacted us when our dad contacted them and once EMT’s arrived, they let us know what happened. Life Alert is an excellent service and saved our dad’s life. He would have frozen outside and would not have survived. Thank you!

My husband suffered a stroke on Wednesday, March 7, 2018 at about 7a.m. We live in a RV and I pushed his Life Alert button for help. Immediately Life Alert responded and very quickly EMT’s personnel came into our RV and in our small space, carried him out very carefully to their vehicle, and drove him to the hospital. Thank you so much for their quick response, very knowledgeable EMT employees.

I lost my balance and fell landing on my hip. I was able to make it to a chair and put ice on my hip. After an hour with ice on the hip I tried to stand up but my left leg would not support me. I wear a Life Alert on my wrist, so I pressed it and was connected to Life Alert. The Life Alert operator asked what my emergency was, asked if there were broken bones or bleeding and then contacted the Ambulance service and notified me help was in route. My sister in-law and daughter were both advised I had fallen and would be transported to the hospital. The operator remained calm during the entire process. Life Alert worked very well.

Your representative Kevin ** hung up on me, & told me not to call back when I told him his conversations were scripted. On EACH of 3 calls he repeated... "Calls are routed through an outside company, and if I wanted I could order a George Foreman grill from them while placing the emergency call." He repeated things they do that others don't. I continued to tell him I took good notes on my 1st call, and didn't need him to repeat it again. He insisted he wasn't a salesman because he didn't get paid more if I purchased & took offense when I called him one. He may represent the company, but not in a friendly manner. He put down the other devices, while trying to push Life Alert. I get that, but he was rude. I asked about the brochure that I called about on the 1st call (still didn't get it). On the 1st & 3rd call he told me that it had nothing of interest, just a few pictures and things as seen online.

I fell down and couldn’t get up. I pushed my Life Alert button and in 5-10 minutes 3 EMS people came to my home. They picked me up off the floor and sat me down in a chair. They inquired about the circumstances and were happy I wasn’t hurt. They offered a trip to the hospital, which I declined.

I am so thankful for Life Alert – I am able to stay in my own home and be independent. The people answering the call when I push my button have always helped me and got me help quickly when I needed it. Thanks for being there.

I had fallen in my gravel driveway and had a lot of face damage and needed to be check by doctors. We called Life Alert and they sent an ambulance right away. Very good reaction time. Thank you very much.

I tripped over a door area – my face went down first. A large chair fell over my face. A neighbor heard me call Life Alert then when Life Alert came they helped me with the covered chair. I was worried about the fall. Life Alert helped me. Thank you!

While trying to place my phone in a charger, my foot tangled with desk chair, and I fell on my tail bone. I couldn’t get up, my daughter pressed my Life Alert and got help. The paramedics were very efficient, polite, and thorough. They had all my information from Life Alert, and knew just what I needed.

Paramedics were so kind, considerate, understanding and just wonderful. Arrived within minutes – gave me a full exam and managed to calm me down, which was no easy job and would definitely recommend Life Alert to anyone who needed help.

I wish I could give Life Alert NEGATIVE STARS. In September 2017, I ordered Life Alert for my aunt because she lives by herself in a one-bedroom apartment and I wanted her to feel safe and able to contact an emergency hotline 24/7 if she ever faced a medical emergency. At first, the Life Alert employees were very nice and polite while they helped me set up the system. However, on December 24 2017, my aunt randomly got a phone call from Life Alert asking her, “Do you have an emergency?” Life Alert got a translator on the phone and asked her again in Arabic (her native language), “Do you have an emergency?” and my aunt immediately said, “No, I’m perfectly fine. I’m not sure why you are calling. Thank you. All is fine.” My aunt had never pressed the Life Alert button to begin with.

I woke up in extreme pain and chose to push my Life Alert button, so they could call an ambulance for me and I am glad I did – as I certainly didn’t feel like handling that myself. Very pleased with Life Alert.

One Saturday I was kind of dizzy, I had Life Alert alarm band so I pressed the button. The rescue was here in minutes. The Life Alert works good. Thank you very much. It helps and saves lives.

I was in my remote chair, leaned back. The electricity went out and I could not get the chair to a sitting upright position, so I was stuck. I could not do anything but alert Life Alert. They responded quickly to my needs. Thank you.

I was helping a patient up the stairs when he lost his balance and fell backwards. I was behind him so we both fell. We pushed the button and got help right away. Thank you, Life Alert!

I had a stroke – fell twice – called Life Alert. Ambulance and fire truck were here quickly – checked me over, asked questions – they were understanding – evaluated my situation and took me to the emergency room. I stayed 8 days – thankful for Life Alert.

Life Alert was courteous and asked all the right questions. Were told to go to urgent care, from there to hospital. They called my children to let them know of my illness. Was glad about this since most of them were out of state at that time! My problem was falling, could not help myself

I fell in the bathroom and the walker was on top of me and I could not get up. I pushed Life Alert button and operator came on and stayed with me until EMT’s arrived. I don’t know how long I would have been there if I had not had Life Alert.

I would definitely recommend Life Alert to anyone. Every time I have needed them they have been very professional, prompt and courteous.

I felt very safe on my first call. Life Alert handled everything step by step, called medics, children and my sister. Everyone was alerted. They stayed on the phone until medics left. I am glad I have this service.

Hit Life Alert help button and received a prompt response with EMT’s arriving very quickly. EMT’s talked to Life Alert and were given some health issues she had, so they were prepared to treat and transport her to ER very quickly.

My mother fell while changing her clothes, falling into her shower, hitting her head. The rescue squad came right away, they examined my mother, helped us get her into my car so that I could take her to the emergency room. Life Alert was very helpful and courteous.

I was getting dressed in our bedroom, sitting on the edge of the bed and I lost my footing and went down on the floor between my bed and bureau and couldn’t get up. So, I pushed my Life Alert and spoke to a lady who contacted the police that arrived in a timely matter. She held on the phone until the police arrived.

My dad uses Life Alert and it has proven to be very helpful in getting a quicker response to emergencies. My dad is 95 years old, though mobile and often alert he has needed the service of this system. I am glad he has it.

My mother fell in her kitchen and broke her hip. Life Alert called emergency services then called me to let me know what had happened. They kept me informed through the whole process of transportation to the emergency room.

I bent over to feed my cat and lost my balance and fell to the floor. My daughter was out of town, and I’m unable to get up without assistance. Life Alert has helped many times in similar circumstances.

I am blessed by Jesus, if it hasn’t been for him working through you, Life Alert, I probably wouldn’t be here now. I am so glad that I have Life Alert. I am so thankful for Life Alert, God bless this company.

I have had Life Alert around 10 years and it was the first time I ever used it that day. I had chest pains and I felt like I was going to faint, so I had to press the button of Life Alert and, yes, you guys responded real fast. Thank you.

I am 89 years – by myself in the daytime. If I happen to fall, I cannot get up. Try to be careful, but it does happen. They were here in a short time, helped me get up and made sure I was ok. I referred Life Alert to a friend, she decided to try your company.

I had an emergency situation and called for Life Alert. They were at my home in 10 minutes and notified family members immediately, and stayed on the phone until help arrived. Thank you, Life Alert!

Extreme dizziness, headache, and vomiting. Life Alert stayed on the line until the ambulance arrived and help was in the house. This was very comforting to not be alone while waiting for help.

I could not get a hold of my daughter – Life Alert called and told her I was ill and called an ambulance for me and stayed on with me until help arrived. He was very concerned that someone be there with me. Please thank him for me.

I tripped off of the stair chair and had trouble getting up from the wood floor. I pushed my Life Alert button and you had the fire department come. They came in, and they helped me up. I did not get hurt.

I fell on 01/30/18, I was unable to get up. I pushed my Life Alert pendant button and got an immediate response. The lady talked to me until the ambulance arrived. Thanks for a job well done.

I fell on my patio (cement) I was afraid no one would find me – then I remembered I had my Life Alert on. When 3 young handsome firemen arrived, I was so happy to see help, I just said, “Oh good, it works!” (meaning my Life Alert)

My 84 year old mother rolled out of bed and I called Life Alert and they responded quickly. They stayed on the line until help arrived and stayed until she was back to normal. Thank you! Life Alert worked.

My mom had bad pains in her stomach. Life Alert stayed on the line until the ambulance arrived, very helpful. Ambulance came less than 10 minutes. Thank you, Life Alert.

I slipped off a chair without injuring myself, but I couldn’t get up. I called Life Alert and they sent 911 who came within a few minutes and helped me off the floor.

Had in house a fall. Remember pushing button and telling operator I had fallen and couldn’t function right. Next thing I knew I was in the hospital, then I went to physical therapy for a week. Doing well now. Thank you, Life Alert.

I was outside and fell, all I had was my Life Alert button. I pushed it and they sent the ambulance and called my family. I got help immediately. So glad I had Life Alert! Thank you all and God Bless!!

My father was extremely pleased with the Life Alert response to his emergency fall. I am responding on behalf of myself and siblings. We were all contacted immediately to see to his care.

Life Alert staff stayed on with me and my sister until the ambulance arrived and told them what I was allergic to, they were very informative. Thank you very much, you have saved, if not my life, my piece of mind.

I purchased the system for my mom, recently recovering from multiple strokes. System set-up, installation everything went great, system up and running. As it turns out my mom also became eligible for Medicare Services approximately 3 months into the contract. Medicare provides their own system and monitoring. This is not an option for Medicare. You have to use their system. She now gets 7 days a week visit and assistance with 24/7 monitoring. I called and spoke with retention that my mom's situation has changed and no longer need the service understanding I'm out the $198 for the equipment and install. As it turns out I'm also obligated for another approximate $2,895.

Life Alert helped in calling the ambulance and family members. I could not wake my husband up. They were very prompt. He did have a slight stroke. It took a burden off of my shoulder and also keeping family members informed as to what was happening. Thanks again.

A stranger was banging on the front door at 11:30pm. Life Alert called police and they came immediately and checked everything out. They stayed on the phone with me until police arrived.

My mother missed her chair and fell on the floor hard – thought she should be checked at the hospital for possible broken bones. Life Alert treated and talked to her gently and calmed her.

I was on my way to the bathroom when my legs gave way. I was able to press the Life Alert button that I wear all the time and help came shortly after that.

I fell (again) and could not get up. I pushed my Life Alert necklace (which I always wear) and your associate promptly responded, asked what my problem was, and then contacted the proper authorities and my daughter, and stayed on the line until the paramedics arrived – couldn’t ask for better!

My father’s motorized chair became wedged into the bathroom door and he couldn’t get out. He used the pendant and emergency personal were called immediately. Life Alert called me (daughter) and kept me informed of the situation. The people were professional and re-assuring during this incident.

My husband and I both had fallen when I alerted Life Alert. They responded quickly. We had fallen on the front porch which had ice on it. They responded quickly thank Goodness or we might have frozen.

Very early in the morning, I fell and could not get up. I pushed the button on Life Alert. Paramedics came quickly and helped me to get up. They also notified my brother about the fall. I did not sustain any serious injury. I am 89 years old.

My mother fell in her apartment and couldn’t get up, Life Alert called EMS and myself (I had just had surgery and couldn’t walk). She had broken her hip. Thank you for your help and keeping me informed on what was going on.

I am so happy and relieved that a few years ago I joined Life Alert. I have used it three or four times and have been so happy I had it. My mother and I live alone and it has meant so much to us to get such quick help. Thanks again.

Mom fell while trying to get up from her chair and banged up her knees on her walker as she went down. She was bleeding and lying on the floor when I called Life Alert. The man contacted 911 and kept checking in with us until help arrived. It was a great comfort.

My mother has had to call Life Alert several times. Each time we had an extremely positive experience. It actually saved her life in one particular situation. Thank you!

My wife, tripped and fell on her way to the kitchen. She pushed the Life Alert button around her neck and got an immediate response by your personnel who got in touch with paramedics who arrived at the residence within minutes. Wife was helped to her feet and all ended well thanks to Life Alert.

I fell while I was vacuuming my living room. Life Alert sent ambulance – they picked me up off the floor and sat me in a chair. Had rug burn on left arm took skin off arm.

My wife lost her strength going from the walker to the chair. Broke her femur. Life Alert was extremely efficient, fast to arrive, nice and excellent. This is over 3rd time calling; you’ve come through every time! Thank you.

I fell in the middle of the night, pushed the Life Alert button and the crew showed up shortly thereafter, and picked me up from the floor. There were no injuries -- only the fall. We appreciate the response and helpfulness of the emergency team.

My husband had fallen in the shower. We all got him up. He sat in the chair and a couple hours later he said his arms hurt like having a heart attack – I had Life Alert call for an ambulance. So nice because they knew exactly what to do and who to call! No unnecessary questions. Big help!

I passed out, when I came to, I pressed Life Alert button. They responded very quickly and got emergency help to me! Thank you for your help!

My mother fell in her living room and wasn’t able to get herself up. She immediately pressed her Life Alert button and got the help she needed within 10 minutes. It was wonderful because she didn’t panic or worry about the situation.

I was recently experiencing congestive heart failure (at home-alone). Life Alert was very reassuring and quick to respond. The paramedics arrived quickly and took me to a nearby hospital. Thank of so much Life Alert!

Since I signed up for Life Alert over a year ago. I have been extremely satisfy with the service I received. The representatives were extremely professional and helpful. I would recommend Life Alert to everyone.

I was out of town (I am her daughter), my mother fell and Life Alert came in without harming the door and helped her up. It was a great relief to have Life Alert available to check on her. We have been very happy with the service!

I tripped going into the bathroom, was stunned but not seriously hurt. As you know, I am not able to get up by myself. As always, Life Alert and my local fire department came to my rescue. Thank you very much!!

I was shoveling heavy wet snow after the night of heavy snow fall. I lost my balance and fell down and could not get up no matter how I tried. Pushed Life Alert and the policeman with the county sheriffs came within 10 minutes, which I thought was rather quick. Each one grabbed my arms and pulled me up and helped walk me to the back porch to the house, and then left knowing I was alright.

Husband falls and I can’t get him up by myself. Thankfully he doesn’t get hurt, but he gets confused. I can call Life Alert – they have gotten me help and alerted my family.

I was experiencing chest pain and requested an ambulance and one arrived very quickly. I also appreciate how Life Alert informed my daughter as to where I was being taken.

When you need Life Alert they’re always there on time responding and getting their job done, I appreciate what they do and how fast I get a response. I want to take this time to let ya’ll know that I appreciate all that ya’ll do. Thank you.

Dad fell and couldn’t get up. Life Alert came very quickly and called me at my home. I called and talked to mom to calm her down and everything turned out fine.

I fell on a tile floor and could not get up. Life Alert sent some very helpful young men to help me get up. They were very polite.

My grandfather fell going to the bathroom. He pressed his button and Life Alert notified me, then my mom, until they heard back from us (within 5 minutes). They called 911 and we met the first responders at his home. They also followed up with us. I’m very pleased with how they helped us.

I fell in the garage. As I went down, I managed to twist around enough that I landed on the step. Was not hurt but no leverage to get up. Life Alert representative handled the situation promptly and response by paramedics was within 10 minutes. They lifted me up and everything was fine. Thanks!

My mother was experiencing terrible back pain. Called Life Alert for ambulance. Responded right away. They stayed on the phone until ambulance arrived, read off all meds and health conditions to EMT’s. Couple days later followed up to check to see if my mother was ok. Service is specular.

My mom pressed her Life Alert button after she fell and “got lost” in her basement. She was transported to the hospital by ambulance. She had a subdural hematoma. She always wears her necklace now. She loves you guys!

My friend and I were at another friend’s residence. When we were getting in the van, my friend is big, she fell backwards as she was getting in. We were unable to help, so I used my Life Alert button. It did not take long before assistance to arrive. She was helped up in no time. She did not injure herself.

Life Alert was very helpful during this time. The gentlemen kept talking to my friend till I arrived and stayed on the line and asked who was there every time someone came in. They stayed on the line till the ambulance got here for her.

On Dec 25th my father passed out in the bathroom. When he was able to he pressed his button around his neck because he was stuck between the toilet and the wall. Life Alert contacted me and my brothers to let us know EMS was on their way. They then called us when they arrived and contacted us again after we got to the ER. Life Alert was awesome and worked like a charm!

I passed out and fell to the floor, and when I came to myself, I called Life Alert. They stayed on their phone until the ambulance arrived and checked me out and took me to the hospital. I appreciate what they did. Thanks again.

While caring for my son’s dog – I left his home to go home – I was putting in the code to close the garage door – I lost my balance and fell. I pressed my Life Alert help button and the fire department came. I was not injured, except a skinned elbow which one of the lady fire person cleaned and bandaged and helped me to my feet. The people who answered my call at Life Alert were very helpful and I really appreciate your help.

I wear long leg braces and fell in my driveway transferring from my scooter to my van. I could not get up. I called Life Alert and they contacted local EMT’s who picked me up and checked me out for injuries. Life Alert followed up to see that I was okay.

I fell and broke my right wrist, and twisted my ankle and tore the muscle in my leg. Life Alert answered my notion for help instantly and stayed with me until help arrived. Don’t know what I would have done without them.

Husband fell in our bedroom as he stepped on his shoe as he was getting out of bed. I punched the Life Alert button and a voice came over the speaker asking what help he needed. She called the paramedics and they quickly came and pulled him up. He was not injured and they left. The Life Alert person stayed on the line until they left. She also called my son and friend on list.

I cut the front of my leg and it was bleeding bad. I could not get the bleeding to stop. I called for help and they came right away and got the bleeding stopped. They were so helpful and had very nice manners. Thank God for Life Alert.

I called Life Alert December 11, 2017. I was very sick. I called at 2am. They came right away and took me to the emergency. If it wasn’t for Life Alert, I don’t think I would have made it. Thank you.

My dad had a non-stop nose bleed so we called Life Alert and they immediately called the EMT’s, and police, and ambulance – Life Alert stayed on the call until my dad was transferred to the hospital. They also called the other contacts on our list to let them know what happened.

My mother had a pinched nerve in her back and it caused severe leg pain. She was struggling to walk, so we used Life Alert to call 911. I was very grateful for the service.

My sugar dropped very low, they worked on me until I got better, and they stayed with me until they made sure I was ok. Than they told me what to do. They didn’t leave until they were sure I was all right. Truly professional and kind. Thank you, Life Alert.

Husband was choking on a large marshmallow and when I saw he was having trouble getting his breathe, I performed the Heimlich on him, and it went to his stomach. I had called Life Alert and the firemen and police came and checked him over.

I had chest pains thinking I was having a heart attack. They answered me immediately and stayed on the line until the ambulance got here, even talked to one of the EMTs. I’m well pleased with their assistance.

Mom had difficulty breathing. Life Alert operator responded immediately and EMT team arrived too. Operator was able to communicate well to me while response team was here -- until mom was brought to hospital. Operator notified 2 members of the family too which is very helpful

Our mother fell – punched the Life Alert button. Life Alert called 911 and first person on call list who immediately came over and stayed until EMT’s and some family members arrived. Saved her life!!!

With Life Alert, I was able to get to the emergency room at the hospital quickly. The ambulance was prompt on getting to the scene of where I fell. The accident (fall) resulted in a busted left knee cap that broke in 3 places and required surgery.

My mother could not get out of bed. She was dizzy – she pressed her Life Alert button and immediately got an answer and Life Alert waited until the ambulance got there. I am very pleased with your service.

I called and was told help was on the way almost immediately. They were there to help in about 8 to 10 minutes. Life Alert notified my family immediately. Everything went well. I certainly am well pleased with the system.

I thank you that all things worked out well the day of my car accident. When I called your office, you responded right away and the emergency transportation service were out there within fifteen minutes. I thank you for calling my children so they would be aware of what’s going on. In other words, you did an excellent job. I’ve been telling my friends about Life Alert.

Male caller today 02.14.18 from Life Alert at 12:42 PM was abusive and crass. After he told me to contact some other low rate service then he hung up on me. I only asked for the price of the plans. He told me he was better than mail information offered from when I called several days ago and spoke to Pamela. This service has lost the courtesy that firms should offer. I will not recommend them to anyone.

My emergency call was a nose bleed, which doesn’t sound like much, but blood thinners makes it look like a crime scene. The Life Alert operator stayed with me until the ambulance arrived. I don’t know what I would do without Life Alert.

I stepped intentionally off my front landing and I experienced a freaky broken ankle. I crawled in the house and called Life Alert who responded immediately and they called my son and daughter-in-law. Help was on the way! Wonderful service.

I was choking at home alone. Pressed my Life Alert wrist button, could barely speak. The Life Alert operator stayed on the line with me until paramedics arrived.

I fell in the house. My balance is very bad and so are my knees. I cannot get up from the floor by myself. They are always there to help me. Wouldn’t be alive if it wasn’t for Life Alert. Thank you.

I’ve had to use Life Alert many times. The experience is always good as was this last one when I had a mild heart attack, and I reached the hospital before it became serious.

My mother is 100 years old and lives by herself. She was baking and somehow she couldn’t turn the oven off, therefore it was getting hot more and more. She pushed her panic button and Life Alert went to work on her behalf. The firemen came and pulled the oven from the wall and unplugged it. Praise God for them. It really could have been a terrible situation. Thank you, Life Alert, for being there.

My dad dropped the remote control for the TV and tried to get it, and accidentally fell out of bed and couldn’t get up. Police and EMTs came, found the hidden key, and got him back up. No hospitalization was needed. The response from Life Alert was very good. I was also called and met them at the house.

Twice I have fallen outside my house. If I hadn’t had my Life Alert in my pocket I would have had to lie there for a long time until someone came along and found me. I pushed the button and was surprised on how soon help came to me. Thanks so very much for Life Alert!!!

I woke up having trouble breathing and coughing, and I called my heart doctor and he told me to call 911 and get to the hospital. I pressed my Life Alert and they responded and called the ambulance and in no time they were here. Life Alert stayed on the phone and my granddaughter said they called and let her know what was going on and kept her informed which she really appreciated. I am fine now but I had congestive heart failure, pneumonia, and a mild heart attack. Thank you for the fast response.

I was alone and fell in the bathroom, my side hit the tub. I pushed the red button on my Life Alert and after a very few minutes the firemen were here to pick me up and put me in the bed.

Needed assistance and Life Alert responded quickly. EMS was courteous and helpful. Appreciate calls to my family that were made immediately upon notice of my need for assistance.

I’m very weak and when I fall I can’t pull myself up, so I rang my button and they came fast and are really nice and very kind to me even when I fall and don’t hurt myself. I don’t mind calling because I know they will be nice and kind to an old 91 year old lady.

We have had several interactions using the Life Alert system and the response has always been immediate, courteous, and thorough.

I am very happy to wear a Life Alert pendant. I have called it on several occasions. The operator on all occasions have been very helpful and stayed with me until help came. I feel “never alone” -- good feeling.

A stranger was trying to enter my home after I told him to leave. Life Alert notified the police and they removed him and he hasn’t come back. Thanks.

My dad fell down after a low pressure episode. He pushed the Life Alert button and EMS responded. He was helped to his feet and now has his blood pressure under control.

Make sure you read all the fine print on the contract or you will be paying monthly for a very long time. Save and document all correspondence because the people who work are not very nice. Bottom line stay away and pick a different system.

I had a bad fall and my head was bleeding badly – fortunately my niece was here at the time (as I live alone) I could not press the Life Alert button because of the position I fell in, so she had to do so. I ended up in the trauma center as my head was bleeding inside – I am lucky to be alive!